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> Official TM UniFi High Speed Broadband Thread V39, READ 1ST PAGE FOR RELEVANT WIFI INFO

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TSSilentVampire
post Jan 2 2021, 12:44 PM, updated 6 months ago

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Welcome To The Official TM UniFi High Speed Broadband Thread V39

Previous UniFi Threads
V1 | V2 | V3 | V4 | V5 | V6 | V7 | V8 | V9 | V10
V11 | V12 | V13 | V14 | V15 | V16 | V17 | V18 | V19 | V20
V21 | V22 | V23 | V24 | V25 | V26 | V27 | V28 | V29 | V30
V31 | V32 | V33 | V34 | V35 | V36 | V37 |
V38



LYN UniFi Users

TM UniFi Coverage & Subscribers: V1 V2

About UniFi: UniFi Home & Personal Plans UniFi Business Plans

Complain to SKMM/CFM: SKMM CFM


PLEASE READ BEFORE YOU PROCEED

10 Things You Should Know About UniFi

1. This service is a 24-month contract and a termination fee of the total cost of the remaining months on your contract is chargeable for termination of service within the contract period.

2. If your premises reside in high rise building served via copper, you must terminate your existing Streamyx service (if any).

3. Minimal drilling is required for fibre installation to the premise. You will be responsible for providing TV and 4-socket extension cord to complete the installation. No installation appointment will be made for premises under renovation.

4. All triple play services (internet, voice and TV) must be activated during service installation. Partial service activation is not allowed.

5. UniFi is a wired broadband service. Wireless connectivity is an option and is subject to interference and obstructions factor.

6. UniFi account owner or authorised contact person must be available during the service installation. For high rise premises, owners are required to make arrangement with Building Management Office for installation permission, internal cabling and access to telecommunication room.

7. Installation fee includes external cable entrance up to the internal wiring with maximum of 15 metres for fiber cable, 15 meters for Ethernet/phone cables and 30 metres for casing (raceway). Additional charges will be applied for cable more than 15 metres and 30 metres casing (raceway) and charges will be included in your UniFi bill. See video below for optional installation charges.

8. For other non-standard installation e.g. wiring above ceiling, underground and conceal wiring, you may appoint your own contractor or deal directly with TM appointed contractor. Payment will be made directly to the contractor.

9. Please provide correct and valid Billing Address / Postal Address. Please provide valid and preferred e-mail address, or phone number as bill will be sent via e-mail or SMS. Bill is accessible at Unifi website and you need to login: https://unifi.com.my/unifi-en/index.page. Register for e-bill here: https://unifi.com.my/e-bill/index.html

10. All UniFi equipment provided by TM is subject to 12 months warranty period.

IMPORTANT NOTES (MUST READ)

Internal Wiring
Minimal drilling is required for fibre installation to the premise to allow fibre cable entrance into the house. Internal concealed wiring will not be carried out by TM. However, customers can arrange their own or choose from TM’s authorised list of contractors at their own expense. TM shall propose the recommended list of contractor for the concealed wiring (wall or ceiling). As this is beyond the job scope of RNO, customer will deal and make payment directly to the contractor. Operationally, reappointment is to be arranged when the conceal wiring is completed. Customer is required to inform TM for installation appointment.

Premise currently under renovation
During installation day, TM will not proceed if the customer premise is under renovation unless insist by customer, TM will charge customer accordingly if request for other appointment time. Customers who are having their home renovated are advised to inform TM prior setting service installation appointment. TM shall not be responsible for any damages resulted from construction and renovation done by customer through third party during or after the installation.

Customer Unreachable and Change of Appointment
Premise inaccessibility or deferment of installation appointment upon the installation team’s arrival at a customer’s premise will be subject to a charge of RM100. Re-appointment will be subject to time slot availability.

High-Rise VDSL & FTTH
For high-rise (condos, apartment, office building) ,TM would require to access the MDF/SDF room to physically activate the port which normally locked by the Building Management/Maintenance. Therefore, customers are required to communicate and make arrangement with your Building Management/Maintenance Office to ensure someone is available to grant the access to TM UniFi Installer to MDF/SDF room during the installation time. Without the access to MDF/SDF room, installation cannot be performed and TM has to revisit which will incur unnecessary cost to customer.
In the case of copper wired building that uses VDSL2 technology, successful delivery of UniFi services is subject to technical testing. TM has the right to cancel the order should the building copper wire is deemed as not passing the technical test or not ready to deliver the service.


Installation Guide


Optional Installation Charges


From making an appointment to the signing-off of the Service Acceptance Form, here is a complete step-by-step process of how we bring UniFi into your home or office:

Step 1: Appointment

Appointment is made at the point of registration. You may choose your preferred date and time for UniFi installation but please note that installation for FTTx (Fibre to the Home or Office) is expected to take between 4-8 hours, and for VDSL2, 2-3 hours.

24 hours prior to the agreed installation date and time, the TM UniFi Centre will call you for a final confirmation. Our UniFi technician will also call you just before he goes to the agreed address of installation.

Step 2: Site Assessment

Upon arrival at your home or office, our technician will brief you on the step-by-step process of the entire installation. This includes:

(i) Site assessessment (outdoor and indoor)
(ii) Cable entrance (drilling point for FTTx)
(iii) Equipment termination point
(iv) Route of wiring

In the case of FTTx installation, our technician will determine the location of the Fibre Distribution Point (FDP), whether it is located on an overhead pole, or underground. If the underground fibre access is blocked due to any home or office renovation, it may require a longer installation period than for overhead fibre access installation.

For VDSL2, site assessment is much quicker since our technician need only access the building’s MDF room and perform the necessary cabling there.
Note: VDSL2 - your existing Streamyx or Business Broadband access will be disabled during this exercise.

Step 3: Installation

It's time to complete the installation process. As part of this process, some minimal drilling may be required. After laying the cables we will determine which modem is suitable for your home. Indoor installation requires more time as our technician needs to lay the internal fibre optic cable. Cables of sufficient length will be provided. However, in cases where additional cable lengths are required, some minimal charges will be incurred. To prevent unsightly wiring, wires and cables will be housed in proper casings.

However, if you wish it to be a drill-free installation, and if the fibre optic cables are required to be pulled through your home or office ceiling, we have a panel of contractors that you can work with, the costs of which will be borne by you.

VDSL2 does not require drilling since UniFi connection will come from the existing phone jack in your home or office. For this premise type, indoor installation requires minimal setup time.

Step 4: Equipment Setup

After laying all the cables, it’s time to connect the equipment. Our technician will first set up the BTU followed by Premise Gateway, Set-top-Box (for Residential package only) and DECT Phone. Once the equipment is tested and works properly, our technician will then show you that all the services are in working order.

Step 5: Completion

You are required to sign-off a Service Acceptance Form (SAF) as part of the process to complete the installation work. For a complete understanding of what TM UniFi service is, please read the terms and conditions in your service agreement.

Older blogs depicting a typical Unifi Installation process:

The Unifi Installation – My Experience: http://www.shaolintiger.com/2010/12/29/the...-my-experience/

The UniFi Installation Experience: http://jasonong.blogspot.com/2010/07/unifi...experience.html

* Thanks to the owner of the blogs (ShaolinTiger & Jason).

GENERAL WI-FI INFORMATION GUIDE by SilentVampire


As there have been similar questions that are constantly being asked here about Wi-Fi issues in the context of TM, this is a quick guide for those who are not familiar with wireless networking and how they work. Before I start explaining further, I will first start with the most basic equipment that are provided in a typical FTTH installation for Unifi. You will be provided with a BTU, router, and a DECT phone, and a UnifiTV STB (only if you subscribe to the relevant plans where the STB are provided), in the initial installation.

The BTU or Broadband Termination Unit is a terminating unit from the Access Network (TM Exchange) into a customer's premise. This unit functions like a modem and translates the pulses of light that carry data over the fibre optic cables into electrical signals. The BTU can be categorized as either fit for FE or Fast Ethernet use (10 / 100 Mbps), or Gigabit use (10 / 100 / 1000 Mbps). For gigabit speed, you would want a BTU that can support the gigabit speeds which are the AN5506-04-BG, Huawei HG8240 variant, or the Nokia G-240G variant, or the Alcatel Lucent I-240-G. Anything else will NOT be able to support the gigabit speed.

The router that is provided by TM for recent installations is usually TP-Link C1200 v1 (Pic), or D-Link DIR-850L (Pic), and more recently for new installations, the D-Link DIR-842 (Pic). All these router will be able to support gigabit speed (up to 1000Mbps) via WIRED connection ONLY. I highly recommend getting CAT6 cables or at a minimum, CAT5e cables, as both support gigabit speeds. Dintek or Prolink or AMP Netconnect or Ugreen RJ45 cables are quite reliable and is 100% confirmed to have original CAT5E or CAT6 rating. Wireless speeds will vary according to real-life environment and other factors.

If you are on VDSL, you will be provided with the ZTE ZXHN H267A (Pic) or the TP-Link Archer VR1200v for new installations recently (Pic).

The UnifiTV STB or Set-Top Box (provided only on the relevant Unifi plans) is a standard small white Android box (Pic).

Just a disclaimer, the TP-Link C1200 v1 (Pic) have MANY issues, including firmware and hardware problems, so if there are any issues with the connection and if you have this router, try changing to another router and see if your problem can be resolved. If it is resolved, then it is this particular router's issue.

For those that have been on Unifi since a long time ago, you might still be using an older router, which is either the D-Link DIR-615 (Pic) or the D-Link L7-N-R2000 (Pic), or one of the older TM generic router which are the RG-Innatech-RGX4400 (Pic), or the RG-Innatech-RG4332 (Pic), or the RG-Maritime-TRG212M (Pic), or the RG-DLINK-WBR2300 (Pic), or something older that I am unaware of. Among the older routers, the RG-Innatech-RGX4400 is the best among the lot, but still unacceptable for current modern use, as there are more newer and better options currently in the market.

If you are still using one of the six older routers above or any other older router from TM or one that you bought yourself a long time ago, which is not optimal for use in this era of gigabit speed, and you are having issues with your wired or wireless connection, it is highly recommended that you change to another modern router, and this will solve most Wi-Fi issues that you are currently experiencing, such as frequent disconnections and low speed. Refer to the list below for suitable routers.

Wi-Fi uses the IEEE802.11 family of standards. Within the 802.11 standards, are various substandards, including 802.11b (2.4GHz spectrum), 802.11a (5GHz spectrum), 802.11g (2.4GHz spectrum), 802.11n (2.4GHz spectrum and/or the 5GHz spectrum), and the 802.11ac (5GHz spectrum).

As you can see above, there are two different bands, 2.4 GHz and 5 Ghz. The primary differences between the 2.4 GHz and 5 GHz wireless frequencies are range and bandwidth.

2.4 GHz offers coverage for further distances, but may perform at slower speeds. Use 20MHz channels in the 2.4 GHz band. Using 40MHz channels in the 2.4G Hz band can cause performance and reliability issues with your network, especially in the presence of other Wi-Fi networks and other 2.4 GHz devices. A 40MHz channel on 2.4GHz might also cause interference and issues with other devices that use this band, such as Bluetooth devices, cordless phones, and neighboring Wi-Fi networks.

5 GHz provides faster data rates at a shorter distance. For best performance and reliability, enable support for all channel widths on 5 GHz. This allows devices to use the largest width they support, which results in optimal performance and compatibility.

Range : how far your data can travel. In most cases, the higher the frequency of a wireless signal, the shorter its range.

The biggest reason for this is that higher frequency signals cannot penetrate solid objects like walls and floors as well as lower frequency signals. Thus, the 2.4 GHz has a farther range than the 5 GHz frequency.

Bandwidth (speed): Higher bandwidth means that files will download and upload faster, and high-bandwidth applications such as streaming video will perform much smoother and faster.

Higher frequencies allow faster transmission of data, also known as bandwidth. Therefore, the 5GHz with its higher bandwidth will provide much faster data connections than 2.4 GHz.

Suggestions for choosing the best frequency:

Many devices only use the 2.4 GHz frequency, and these devices are all attempting to use the same “radio space” which can cause overcrowding of the channels.

So, which should you choose, 2.4 GHz or 5 GHz?

• If faster speeds are most important to you, 5 GHz is usually a better choice than 2.4 GHz.

• If the wireless range is more important to you, 2.4 GHz is usually a better choice than 5 GHz.

• If you have a lot of devices that use 2.4 GHz and you are experiencing interference or intermittent connectivity issues i.e. low connection speed and frequent disconnections, then 5 GHz is probably a better option.

To enjoy the maximum achievable speed on WIRELESS connection, you NEED to be connected to the 5GHz AC band AND have a suitable router AND a suitable USB Wi-Fi adapter. Your USB wireless adapter needs to be connected to USB3.0 for the best speed achievable on 500Mbps and 800Mbps, as USB2.0 max out at 480Mbps but due to bus access constraints, the effective throughput of USB2.0 is limited to 280Mbps, which makes it only suitable for 300Mbps, and USB3.0 can support up to 5Gbps, which makes it suitable for both 500Mbps and 800Mbps.

Your device must also have the right MIMO specification for it to support the full speed on Wi-Fi. Refer to soonwai excellent guide on MIMO and Wi-Fi in the context of real-world speed: Click here to see separate thread of his guide.

To enjoy the full speed on WIRED connection, you NEED to be connected to the gigabit router directly via Cat 5e or Cat 6 RJ45 Ethernet cable. Recommended brands that are reliable and 100% confirmed to fit the Cat ratings accurately are Dintek, Prolink, AMP Netconnect, and Ugreen. If your device can support gigabit speed via wired connection, and you are not getting the upgraded turbo speed via wired LAN connection, there are a few reasons why this happens, see below:

1) Your cable might be faulty or not up to standard. Try to test with another CAT5e or CAT6 cable. See above for recommended brands.

3) Your BTU does not support gigabit speed, or is wrongly configured, and this is limiting your speed. You have to contact TM for replacement, or configuration to gigabit speed.

4) Your router does not have gigabit LAN ports, or if it does have gigabit LAN ports, it is not configured or correctly set, which limits your connection speed to 100Mbps, instead of 1000Mbps.

5) Although your router does have gigabit ports, and is configured to 1000Mbps, you might still not be able to get the full turbo speed as it might be limited by the hardware of your router. If your router is a basic model with less than ideal hardware, you will not get your ideal full turbo speed.


SUITABLE WIRELESS ROUTER GUIDE - ALL ROUTERS LISTED HERE HAVE GIGABIT LAN PORTS

QUICK UNIFI ROUTER GUIDE BY OOKAS (BY AND WITH THANKS TO OOKAS): https://www.ookas.my/unifi-router-guide

For Wi-Fi, if you are upgraded to the turbo speed, you will need to change routers to enjoy the maximum achievable speed, depending on your speeds. Please refer to the list below. All speeds listed below are the maximum Wi-Fi speed that the router can achieve. If you are connected via WIRED RJ45 CAT5E or CAT6 directly to any of the router below, you can achieve gigabit speed as all routers listed below have gigabit LAN ports.

Refer to blacktubi excellent guide on routers in the context of local ISPs in Malaysia: Click here to see separate thread of his guide.

(GENERAL GUIDE ONLY)

ASUS

RT-N800HP - 100Mbps
RT-AC51U+ - 100Mbps

RT-AC1200 - 300Mbps
RT-AC1200G+ - 300Mbps
4G-AC53U - 300Mbps
RT-AC55UHP - 300Mbps
RT-AC58U - 300Mbps
RT-AC59U V2 - 300Mbps
RT-AC1300UHP - 300Mbps
RT-AC3200 - 300Mbps
Asus Lyra - 300Mbps

RT-AC66U - 500Mbps
RT-AC67U - 500Mbps
RT-AC68U - 500Mbps
4G-AC68U - 500Mbps
ROG Rapture GT-AC2900 - 800Mbps
Asus Lyra Trio - 500Mbps

BRT-828 - 800Mbps
RT-AC86U - 800Mbps
RT-AC87U - 800Mbps
RT-AC88U - 800Mbps
RT-AC5300 - 800Mbps
ROG Rapture GT-AC5300 - 800Mbps
Blue Cave - 800Mbps

RT-AX55 - 300Mbps (typical speed on Wifi 5, higher speed on Wifi 6)
RT-AX56U - 300Mbps (typical speed on Wifi 5, higher speed on Wifi 6)
RT-AX3000 - 300Mbps (typical speed on Wifi 5, higher speed on Wifi 6)
TUF-Gaming AX3000 - 300Mbps (typical speed on Wifi 5, higher speed on Wifi 6)
RT-AX82U -800Mbps (typical speed on Wifi 5, higher speed on Wifi 6)
RT-AX86U - 800Mbps (typical speed on Wifi 5, higher speed on Wifi 6)
RT-AX88U - 800Mbps (typical speed on Wifi 5, higher speed on Wifi 6)
RT-AX92U - 800Mbps (typical speed on Wifi 5, higher speed on Wifi 6)
ROG Rapture GT-AX11000 - 800Mbps (typical speed on Wifi 5, higher speed on Wifi 6)
AiMesh AX6100 WiFi System (RT-AX92U 2-pack) - 800Mbps (typical speed on Wifi 5, higher speed on Wifi 6)
ZenWifi AX (XT8) - 800Mbps (typical speed on Wifi 5, higher speed on Wifi 6)

TP-Link

Acher C20 - 100Mbps, ~300Mbps
Archer C1200 - 100Mbps, ~300Mbps

Archer A5 - 300Mbps
Archer A7 - 300Mbps
TL-WR940N- 300Mbps
Archer C6 - 300Mbps
Archer C50 - 300Mbps
Archer C60 - 300Mbps
Deco M3W - 300Mbps
Deco E3 - 300Mbps
Deco E4 - 300Mbps

Deco M3 - 300Mbps
Deco M4 - 300Mbps
Deco M5 - 300Mbps
Deco P7 - 300Mbps
Deco M9 - 300Mbps

Deco M9 Plus - 300Mbps, ~500Mbps
Archer A7 - 300Mbps, ~500Mbps
Archer C7 - 300Mbps, ~500Mbps
Archer C80 - 500Mbps
Archer A8 - 500Mbps
Archer A9 - 500Mbps

Archer C4000 - 800Mbps
Archer A10 - 800Mbps
Archer C4000 - 800Mbps
Archer C5400x - 800Mbps

Deco X20 - 300Mbps (typical speed on Wifi 5, higher speed on Wifi 6)
Archer AX10 - 300Mbps (typical speed on Wifi 5, higher speed on Wifi 6)
Archer AX20 - 300Mbps (typical speed on Wifi 5, higher speed on Wifi 6)
Deco X60 - 500Mbps (typical speed on Wifi 5, higher speed on Wifi 6)
Archer AX20 - 500Mbps (typical speed on Wifi 5, higher speed on Wifi 6)
Archer AX73 - 500Mbps (typical speed on Wifi 5, higher speed on Wifi 6)
Deco X90 - 800Mbps (typical speed on Wifi 5, higher speed on Wifi 6)
Deco X96 - 800Mbps (typical speed on Wifi 5, higher speed on Wifi 6)
Archer AX90 - 800Mbps (typical speed on Wifi 5, higher speed on Wifi 6)
Acher GX90 - 800Mbps (typical speed on Wifi 5, higher speed on Wifi 6)
Archer AX11000 - 800Mbps (typical speed on Wifi 5, higher speed on Wifi 6)

D-Link

DIR-825+ - 100Mbps, ~300Mbps
DIR-842 - 100Mbps, ~300Mbps
DIR-850L - 100Mbps, ~300Mbps
COVR-C1202 - 100Mbps, ~300Mbps
COVR-C1203 - 100Mbps, ~300Mbps

COVR-2202 - 300Mbps, ~500Mbps
DIR-859 - 300Mbps, ~500Mbps
DIR-867 - 300Mbps, ~500Mbps
DIR-868L - 300Mbps, ~500Mbps
DIR-1360 - 300Mbps, ~500Mbps
DIR-1960 - 500Mbps
DIR-2150 - 500Mbps
DIR-2660 - 500Mbps
DIR-3060 - 500Mbps

DIR-878 - 500Mbps
DIR-2680 - 500Mbps

DIR-882 - 800Mbps
DIR-885L - 800Mbps
DIR-890L - 800Mbps
DIR-895L - 800Mbps

DIR-X1560 - 300Mbps (typical speed on Wifi 5, higher speed on Wifi 6)
DIR-X1860 - 300Mbps (typical speed on Wifi 5, higher speed on Wifi 6)
DIR-X1870 - 300Mbps (typical speed on Wifi 5, higher speed on Wifi 6)
DIR-X5460 - 500Mbps (typical speed on Wifi 5, higher speed on Wifi 6)

Tenda

Tenda AC6 - 100Mbps, ~300Mbps
Tenda AC9 - 100Mbps, ~300Mbps
Tenda AC10 v3 - 100Mbps, ~300Mbps
Tenda AC10U - 100Mbps, ~300Mbps
Tenda Nova MW3 - 100Mbps, ~300Mbps
Tenda Nova MW5c - 100Mbps, ~300Mbps
Tenda Nova MW6 - 100Mbps, ~300Mbps
Tenda Nova MW6 - 100Mbps, ~300Mbps
Tenda Nova MW12 - 300Mbps, ~500Mbps

Tenda AC15 - 500Mbps, ~800Mbps
Tenda AC21 - 500Mbps, ~800Mbps
Tenda AC23 - 500Mbps, ~800Mbps
Tenda AC19 - 500Mbps, ~800Mbps

Tenda TX3 - 300Mbps (typical speed on Wifi 5, higher speed on Wifi 6)
Tenda RX3 - 300Mbps (typical speed on Wifi 5, higher speed on Wifi 6)

~Denotes highest achievable speeds, but only under optimum conditions.

DISCLAIMER - All recommended routers and the speed they support, is a theoretical maximum and might not support real-world tests. This is only a general guide to help you to decide which would be suitable for your own use, so please be aware of that fact and do your own research, before you decide to buy anything that is listed here. Thank you.


DISCLAIMER - All recommended routers and wireless USB adapters, and the speed they support, is a theoretical maximum and might not support real-world tests. This is only a general guide to help you to decide which would be suitable for your own use, so please be aware of that fact and do your own research, before you decide to buy anything that is listed here. Thank you.


Notable links for more networking info and knowledge:

1) Blacktubi personal website. Highly recommended for networking topics and reviews. Click here.

2) Jjuggler personal website. Excellent for gadget reviews as well as general networking information. Click here.

3) OOKAS website. One of the best sellers of home networking equipment online.Click here.


*Thank you to @blacktubi, @Jjuggler, @wilson1stop, @wshoh, @JohnLai, @Doraku, @soonwai, @dickybird, and @imalmighty for their help and contribution throughout this thread and previous Unifi threads. It is much appreciated.

**Many thanks to @blacktubi, and @soonwai, for their amazing knowledge on their separate respective thread, and @blacktubi and @Jjuggler, for the link to their separate respective personal website.

***Guide created and written by SilentVampire - created on 24 August 2018, updated on 2 January 2021.




Added on TM UniFi Glossary Menu

uniFiTVLink: YouTube F.A.Q

TM UniFi Announcement & News

Official Website: TM Website TM Twitter Unifi Twitter UniFi Support Twitter UniFi Website UniFiTV

Related Website: UniFi Wikipedia UniFi YouTube UniFi Facebook

Online Help & Support: Payment Guide Payment Channel OnlineHelp Speedtest F.A.Q

Technical Assistance 24/7: 100
E-Mail Support: unifi@tm.com.my

Complain to SKMM/CFM: SKMM CFM


This post has been edited by SilentVampire: Jan 2 2021, 12:46 PM
aneip
post Jan 2 2021, 12:46 PM

Look at all my stars!!
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Just wanna reply last fopic.. Than got locked topic. Welcome to new one..
TSSilentVampire
post Jan 2 2021, 12:47 PM

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QUOTE(aneip @ Jan 2 2021, 12:46 PM)
Just wanna reply last fopic.. Than got locked topic. Welcome to new one..
*
Didn't know weekend also so active. I try to change to new thread on weekend haha tongue.gif
CyrusWong
post Jan 2 2021, 12:51 PM

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reporting in first page of new thread
aneip
post Jan 2 2021, 12:53 PM

Look at all my stars!!
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QUOTE(SilentVampire @ Jan 2 2021, 12:47 PM)
Didn't know weekend also so active. I try to change to new thread on weekend haha  tongue.gif
*
At kampung, just read about mikrotik n vlan600. I try 2 days before coming back to home town.. But failed. Should be straight forward, configured few time already.. Then read few people also got the problem. Any update those who try? can get mikrotik n vlan 600 working again? Need to configure RB4011 for hypptv port.
QuantumEdge
post Jan 2 2021, 12:54 PM

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Clap clap, finally a new thread
cba5566
post Jan 2 2021, 01:11 PM

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To QuantumEdge ,

Oops...didn't notice coupler has been used .


cba5566
post Jan 2 2021, 01:14 PM

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To Candy12 ,

I didn't know color code have different usage.
Thanks for the info.

tm unifi ... sigh .
My connector is in blue color .
TSSilentVampire
post Jan 2 2021, 01:15 PM

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QUOTE(cba5566 @ Jan 2 2021, 01:11 PM)
To QuantumEdge ,

Oops...didn't notice coupler has been used .
*
QuantumEdge
TSSilentVampire
post Jan 2 2021, 01:16 PM

Networking Enthusiast
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5,693 posts

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QUOTE(cba5566 @ Jan 2 2021, 01:14 PM)
To Candy12 ,

I didn't know color code have different usage.
Thanks for the info.

tm unifi ... sigh .
My connector is in blue color .
*
Candy12
TSSilentVampire
post Jan 2 2021, 01:17 PM

Networking Enthusiast
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QUOTE(aneip @ Jan 2 2021, 12:53 PM)
At kampung, just read about mikrotik n vlan600. I try 2 days before coming back to home town.. But failed. Should be straight forward, configured few time already.. Then read few people also got the problem. Any update those who try? can get mikrotik n vlan 600 working again? Need to configure RB4011 for hypptv port.
*
Tagging the Mikrotik expert here, bro soonwai
QuantumEdge
post Jan 2 2021, 01:17 PM

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QUOTE(cba5566 @ Jan 2 2021, 01:11 PM)
To QuantumEdge ,

Oops...didn't notice coupler has been used .
*
I'll make sure they painted it bright yellow next time rclxs0.gif
soonwai
post Jan 2 2021, 02:11 PM


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QUOTE(aneip @ Jan 2 2021, 12:53 PM)
At kampung, just read about mikrotik n vlan600. I try 2 days before coming back to home town.. But failed. Should be straight forward, configured few time already.. Then read few people also got the problem. Any update those who try? can get mikrotik n vlan 600 working again? Need to configure RB4011 for hypptv port.
*
Mikrotik hAP AC2 here. No probs with vlan600. Dunno if it’s a prob with Mikrotik or TM since at least one other forumer with same router as mine has the problem.

This post has been edited by soonwai: Jan 2 2021, 02:14 PM
soonwai
post Jan 2 2021, 02:32 PM


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QUOTE(cba5566 @ Jan 2 2021, 01:14 PM)
To Candy12 ,

I didn't know color code have different usage.
Thanks for the info.

tm unifi ... sigh .
My connector is in blue color .
*
Blue good lah. It’s cheaper.

This seller got lots of different types of cables & couplers. Also Mikrotik routers.
https://shopee.com.my/subtlc
go626201
post Jan 2 2021, 02:39 PM

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QUOTE(soonwai @ Jan 2 2021, 02:11 PM)
Mikrotik hAP AC2 here. No probs with vlan600. Dunno if it’s a prob with Mikrotik or TM since at least one other forumer with same router as mine has the problem.
*
Just try with my Mikrotik-hEX(RB750Gr3) no problem with vlan600.
Hypptv work properly.
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post Jan 2 2021, 03:24 PM

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QUOTE(aneip @ Jan 2 2021, 12:53 PM)
At kampung, just read about mikrotik n vlan600. I try 2 days before coming back to home town.. But failed. Should be straight forward, configured few time already.. Then read few people also got the problem. Any update those who try? can get mikrotik n vlan 600 working again? Need to configure RB4011 for hypptv port.
*
my brother use RB4011 and i help him setting up for vlan600 using the same setup as my hAP AC2 without problem like my hAP AC2 rclxub.gif
Harapan
post Jan 2 2021, 03:49 PM

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Any recommendations for router to support 800Mbps?

This post has been edited by Harapan: Jan 2 2021, 03:51 PM
jusbella
post Jan 2 2021, 03:58 PM

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https://www.blacktubi.com/unifi-router/

Credit goes to blacktubi


QUOTE(Harapan @ Jan 2 2021, 03:49 PM)
Any recommendations for router to support 800Mbps?
*
Harapan
post Jan 2 2021, 04:01 PM

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QUOTE(jusbella @ Jan 2 2021, 03:58 PM)
Okay thanks.
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post Jan 2 2021, 04:29 PM


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QUOTE(Harapan @ Jan 2 2021, 03:49 PM)
Any recommendations for router to support 800Mbps?
*
Mikrotik hAP AC2 or RB4011.
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post Jan 2 2021, 04:37 PM

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QUOTE(jusbella @ Jan 2 2021, 03:58 PM)
Just know, it his own website?
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post Jan 2 2021, 04:42 PM

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Yes of cos.

QUOTE(PJng @ Jan 2 2021, 04:37 PM)
Just know, it his own website?
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post Jan 2 2021, 05:59 PM

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QUOTE(soonwai @ Jan 2 2021, 02:11 PM)
Mikrotik hAP AC2 here. No probs with vlan600. Dunno if it’s a prob with Mikrotik or TM since at least one other forumer with same router as mine has the problem.
*
Are you on latest Release 6.48? See many VLAN changes on changelog..
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post Jan 2 2021, 06:24 PM


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QUOTE(aneip @ Jan 2 2021, 05:59 PM)
Are you on latest Release 6.48? See many VLAN changes on changelog..
*
Yes, I’m on 6.48 stable. Upgraded a few days after it came out, probably on 24/12. Last I watched HyppTV on the STB was on 13/12 so there is a window where the problem may have occurred but I wasn’t aware of it.
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post Jan 2 2021, 06:59 PM

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oh man, my wire snapped.... bloody monkeys 🤬Attached Image
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post Jan 2 2021, 07:48 PM

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QUOTE(powerwoot @ Jan 2 2021, 06:59 PM)
oh man, my wire snapped.... bloody monkeys 🤬Attached Image
*
Monkeys celebrating New Year by swinging on your fibre cable? Demm... mad.gif I have monkeys visiting the back of my house too sweat.gif

So no internet for the whole long weekend for you console.gif
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post Jan 2 2021, 07:50 PM

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QUOTE(soonwai @ Jan 2 2021, 02:11 PM)
Mikrotik hAP AC2 here. No probs with vlan600. Dunno if it’s a prob with Mikrotik or TM since at least one other forumer with same router as mine has the problem.
*
QUOTE(go626201 @ Jan 2 2021, 02:39 PM)
Just try with my Mikrotik-hEX(RB750Gr3) no problem with vlan600.
Hypptv work properly.
*
QUOTE(ahlong @ Jan 2 2021, 03:24 PM)
my brother use RB4011 and i help him setting up for vlan600 using the same setup as my hAP AC2 without problem like my hAP AC2 rclxub.gif
*
I believe there's some specific changes / settings on TM side that causing this issue with Mikrotik.


QUOTE(Harapan @ Jan 2 2021, 03:49 PM)
Any recommendations for router to support 800Mbps?
*
Mikrotik

QUOTE(powerwoot @ Jan 2 2021, 06:59 PM)
oh man, my wire snapped.... bloody monkeys 🤬Attached Image
*
Dang monkey...
wailam
post Jan 2 2021, 07:54 PM

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Does anyone got problem with TM doesn't give you the option to renew the current contract, instead they wanted you to end it and resub to another new package?
soonwai
post Jan 2 2021, 08:12 PM


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QUOTE(powerwoot @ Jan 2 2021, 06:59 PM)
oh man, my wire snapped.... bloody monkeys 🤬Attached Image
*
Oh dear. Hope TM can fix it asap for you. That happens to my auntie once or twice a year. Sometimes I go there can see 2 or 3 small monkeys sitting on her cable.
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post Jan 2 2021, 10:07 PM

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QUOTE(soonwai @ Jan 2 2021, 04:29 PM)
Mikrotik hAP AC2 or RB4011.
*
Hi bro can RB951G support 800mbps? Was looking between this n hAP AC2. I don't mind about wireless as I am planning to deploy mesh.
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post Jan 2 2021, 10:10 PM

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Check the specs here: https://mikrotik.com/product/RB951G-2HnD

CPU core only 1, won't be able support 800mbps.

Try get 4 core processor model.

QUOTE(firdausbhari @ Jan 2 2021, 10:07 PM)
Hi bro can RB951G support 800mbps? Was looking between this n hAP AC2. I don't mind about wireless as I am planning to deploy mesh.
*
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post Jan 2 2021, 10:36 PM

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QUOTE(firdausbhari @ Jan 2 2021, 10:07 PM)
Hi bro can RB951G support 800mbps? Was looking between this n hAP AC2. I don't mind about wireless as I am planning to deploy mesh.
*
if you want to have more customized router, Mikrotik RB4011igs is consider good already. Also try to get more mesh and use star ethernet backhaul, instead of wifi backhaul, to suite your 800mbps plan.
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QUOTE(firdausbhari @ Jan 2 2021, 10:07 PM)
Hi bro can RB951G support 800mbps? Was looking between this n hAP AC2. I don't mind about wireless as I am planning to deploy mesh.
*
RB951G can if Fasttrack is 100% on but it's quite underpowered. Old man already.
Correction: I think RB951G can maybe handle around 650Mbps only even with Fasttrack ON.

RB750Gr3 is slightly cheaper than hAP AC2 but not by much. It's definitely slower than the hAP AC2. hAP AC2 can go 780Mbps with Fasttrack off. I'll need to check back my old posts for the speed of RB750Gr3.

From here: https://forum.lowyat.net/index.php?showtopi...post&p=90472244
But note that I have local VLANs in my config and that test is from 2018. Maybe newer ROS has improved performance. Actually I thought it was faster than that. Let me see if I did any tests after I got my Turbo800.

QUOTE
"A few quick tests on "my" Turbo500 and Mikrotik RB750Gr3.

All tests are on LAN, MacBook Pro Retina 15" 2013 and noname Realtek USB3 GbE adaptor.

Fasttrack On: DL: 530Mbps UL: 110Mbps
Fasttrack Off: DL: 270Mbps UL: 110Mbps
Fasttrack Off: DL: 350Mbps UL: 110Mbps (Queue for test PC removed)
*Fasttrack = NAT Boost = CTF

5 simple queues (1 900M queue for the test PC), 19 firewall rules (including the 2 for Fasttrack), no mangles, vlan50 used for LAN.

Will test again with a cleaner config and when I get my 800Mbps Turbo.


Here's a test from go626201 for Turbo800 and RB750Gr3. 330Mbps only with FT off. ON no problem.
https://forum.lowyat.net/index.php?showtopi...post&p=92650990

Turbo800 and hAP AC2 with Fasttrack ON, no problem. CPU usage low. HyppTV(ether2) is running at 9Mbps at the same time.
user posted image

This post has been edited by soonwai: Jan 2 2021, 11:29 PM
taqu
post Jan 2 2021, 11:44 PM

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I assume firewall / iptables still works in Mikrotik with Fasttrack on?
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post Jan 2 2021, 11:59 PM


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QUOTE(taqu @ Jan 2 2021, 11:44 PM)
I assume firewall / iptables still works in Mikrotik with Fasttrack on?
*
Yes. When a new connection is made, it goes through the firewall as usual. Once it's accepted and established then only can it get fasttracked. Once fasttracked, the connection will bypass a few things such as simple queues (ie: no more bandwidth control).

This post has been edited by soonwai: Jan 3 2021, 12:02 AM
taqu
post Jan 3 2021, 12:12 AM

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QUOTE(soonwai @ Jan 2 2021, 11:59 PM)
Yes. When a new connection is made, it goes through the firewall as usual. Once it's accepted and established then only can it get fasttracked. Once fasttracked, the connection will bypass a few things such as simple queues (ie: no more bandwidth control).
*
My Tomato-powered router skips iptables when CTF enabled. Not blaming the developers they already did amazing work, but proper hardware & software still rules.

I still have another Tomato-powered router currently running as printer server. Probably can put that as firewall between router & LAN 😬
rioven
post Jan 3 2021, 01:44 AM

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i'm using hap ac2, no problem hypptv on vlan 600.
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post Jan 3 2021, 12:26 PM

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QUOTE(wailam @ Jan 2 2021, 07:54 PM)
Does anyone got problem with TM doesn't give you the option to renew the current contract, instead they wanted you to end it and resub to another new package?
*
What kind of package are they offering? Lately, I haven't seen any interesting new promo from unifi.
powerwoot
post Jan 3 2021, 12:33 PM

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Thank goodness, TM guys came in the morning and reconnected back my fibre to the house. They said the disruption due to monkeys is pretty common as these animal used cables as their highway to move from pole to pole or house.
I said to them ask TM to look for cable that have stronger reinforce metal wire lah.
Since this is a standard installation from pole direct to the BTU, they said no additional charges no matter how many times snapped.

This post has been edited by powerwoot: Jan 3 2021, 12:33 PM
taqu
post Jan 3 2021, 12:44 PM

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QUOTE(powerwoot @ Jan 3 2021, 12:33 PM)
Thank goodness, TM guys came in the morning and reconnected back my fibre to the house. They said the disruption due to monkeys is pretty common as these animal used cables as their highway to move from pole to pole or house.
I said to them ask TM to look for cable that have stronger reinforce metal wire lah.
Since this is a standard installation from pole direct to the BTU, they said no additional charges no matter how many times snapped.
*
Feel sorry for you, as it may happen again. I guess it's not possible to relocate the fibre cable & bury it underground.
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post Jan 3 2021, 12:56 PM

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QUOTE(taqu @ Jan 3 2021, 12:44 PM)
Feel sorry for you, as it may happen again. I guess it's not possible to relocate the fibre cable & bury it underground.
*
I believe is still can happen again, if the DP just few meters from my house, burying the cable underground will be a best solution. The problem is that the DP is about 90m from my house and there are 4 poles in used. Between these poles, my neighbors planted mango trees and this attracted monkeys that looking for food.
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post Jan 3 2021, 02:35 PM

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Is it possible to get 300mbps package without the tv box? I feel laying $199 for a plan that I'm not going to use is a waste.
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post Jan 3 2021, 03:51 PM

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QUOTE(funnyTONE @ Jan 3 2021, 03:35 PM)
Is it possible to get 300mbps package without the tv box? I feel laying $199 for a plan that I'm not going to use is a waste.
*
You should think about Maxis fiber 300mbps @ RM149.
Or, Celcom fiber 300mbps @ RM140, with RM21 rebate on the first 3 months plus getting TP Link AX10 router.
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QUOTE(ckimsem @ Jan 3 2021, 03:51 PM)
You should think about Maxis fiber 300mbps @ RM149.
Or, Celcom fiber 300mbps @ RM140, with RM21 rebate on the first 3 months plus getting TP Link AX10 router.
*
No maxis or celcom in my area. Only unifi
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post Jan 3 2021, 04:25 PM

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QUOTE(funnyTONE @ Jan 3 2021, 02:35 PM)
Is it possible to get 300mbps package without the tv box? I feel laying $199 for a plan that I'm not going to use is a waste.
*
Have u tried TM Point? Im planning too but sometimes i watch their tv channels.. Just give some visit asking them..

Any updates dont forget to inform here ya cool2.gif
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post Jan 3 2021, 04:37 PM

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is everyone internet ok? Mine from last night for my phone apps like youtube and instagram slow to load, and for my PC when playing CS go the game is lagging???
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QUOTE(JustcallmeLarry @ Jan 3 2021, 04:37 PM)
is everyone internet ok? Mine from last night for my phone apps like youtube and instagram slow to load, and for my PC when playing CS go the game is lagging???
*
Working fine here, no issue at all
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post Jan 3 2021, 05:29 PM

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QUOTE(funnyTONE @ Jan 3 2021, 02:35 PM)
Is it possible to get 300mbps package without the tv box? I feel laying $199 for a plan that I'm not going to use is a waste.
*
QUOTE(ahlong @ Jan 3 2021, 04:25 PM)
Have u tried TM Point? Im planning too but sometimes i watch their tv channels.. Just give some visit asking them..

Any updates dont forget to inform here ya  cool2.gif
*
I tried, TM said it is impossible to get 300mbps plan without IPTV

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post Jan 3 2021, 05:46 PM

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QUOTE(ahlong @ Jan 3 2021, 04:25 PM)
Have u tried TM Point? Im planning too but sometimes i watch their tv channels.. Just give some visit asking them..

Any updates dont forget to inform here ya  cool2.gif
*
QUOTE(QuantumEdge @ Jan 3 2021, 05:29 PM)
I tried, TM said it is impossible to get 300mbps plan without IPTV
*
I was informed the 300mbps without hypptv deal is only available with a subscribtion of unifi postpaid.

user posted image

This post has been edited by funnyTONE: Jan 3 2021, 05:46 PM
dav3
post Jan 3 2021, 06:35 PM

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QUOTE(funnyTONE @ Jan 3 2021, 05:46 PM)
I was informed the 300mbps without hypptv deal is only available with a subscribtion of unifi postpaid.

user posted image
*
Weird, i just go to know my friend got offer 300Mbps for RM139 from TM centre. Anyone?
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QUOTE(dav3 @ Jan 3 2021, 06:35 PM)
Weird, i just go to know my friend got offer 300Mbps for RM139 from TM centre. Anyone?
*
That is probably because your friend isn't a new registration? I know unifi do offer 'unannounced' packages for existing tm customers.
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post Jan 3 2021, 09:22 PM

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QUOTE(dav3 @ Jan 3 2021, 07:35 PM)
Weird, i just go to know my friend got offer 300Mbps for RM139 from TM centre. Anyone?
*
That price for those with current subscription with anything related to TM.

Find those agent that offer those price.
Some provide service for you to take over other people account with that price.
Some got offer from TM that haven't announced to public or never plan to announce.

Just hunt around fb group.
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post Jan 3 2021, 09:27 PM

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QUOTE(xCryptik @ Jan 3 2021, 09:22 PM)
That price for those with current subscription with anything related to TM.

Find those agent that offer those price.
Some provide service for you to take over other people account with that price.
Some got offer from TM that haven't announced to public or never plan to announce.

Just hunt around fb group.
*
Ok, do let me know if you got to know someone while i hunt for the deal.
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post Jan 3 2021, 10:34 PM

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QUOTE(funnyTONE @ Jan 3 2021, 07:06 PM)
That is probably because your friend isn't a new registration? I know unifi do offer 'unannounced' packages for existing tm customers.
*
139, 300mbps without hyptv here

they are now doing contract renewal based. every donkey two years i will need to call them and says wanted to tie again with contract to get 139 pricing. else it will revert back to normal 300mbps pricing rm199
taqu
post Jan 3 2021, 10:35 PM

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It's over a year since I use Pi-Hole as my DNS server. While looking for latest development of Pi-Hole, I found another similar ad-blocking DNS server: Adguard Home. It supports both DOH & DOT natively. Config & dashboard in GUI. I like it so far.

Attached Image
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QUOTE(herojack41 @ Jan 3 2021, 10:34 PM)
139, 300mbps without hyptv here

they are now doing contract renewal based. every donkey two years i will need to call them and says wanted to tie again with contract to get 139 pricing. else it will revert back to normal 300mbps pricing rm199
*
So you got the offer as an existing tm customer?
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QUOTE(funnyTONE @ Jan 4 2021, 12:13 AM)
So you got the offer as an existing tm customer?
*
Infact I am on 300mbps@RM199 with TV,unifi postpaid@RM59 for me ,so ther is no difference anyway.The offer of rm169 for 300mbps and add on PP@rm79 is more expensive

This post has been edited by smileguy: Jan 4 2021, 08:50 AM
wailam
post Jan 4 2021, 08:49 AM

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QUOTE(funnyTONE @ Jan 3 2021, 12:26 PM)
What kind of package are they offering? Lately, I haven't seen any interesting new promo from unifi.
*
The same currently existing package from TM. Nothing new.
I wanted to extend my RM149 contract to another 2 years. Apparently from what CS says is there's no such thing. Once its over its over. Either you keep using after contract ended and the price went normal. Or sub with new existing contract from TM.
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post Jan 4 2021, 04:07 PM

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Waa.. All New 2021 TM Topic..

Hahaha..
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post Jan 4 2021, 04:46 PM

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Try ask two time with the online unifi chat and be answer the RM139@300mbps only for those who are on promotional package last time...My package 100mbps@RM129 cant get the package so sad
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post Jan 4 2021, 05:42 PM

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QUOTE(aneip @ Jan 2 2021, 12:53 PM)
At kampung, just read about mikrotik n vlan600. I try 2 days before coming back to home town.. But failed. Should be straight forward, configured few time already.. Then read few people also got the problem. Any update those who try? can get mikrotik n vlan 600 working again? Need to configure RB4011 for hypptv port.
*
My VLAN 600 not working since 29th Dec

Technician just came today,

1. Replace STB (Silver -> White Box) = not working
2. Said my (Mikrotik) router not support, replace BTU with AZ Tech router = not working
3. Suspect defective unit, brought another one set of router + STB = still not working

So that's few hours spent today achieving nothing

And now I can't seem to use the new AZ Tech router to forward VLAN 500 to my Mikrotik, can't access Internet even after Mikrotik gets IP address from PPPoE
rclxub.gif

new year new challenges
ahlong
post Jan 4 2021, 06:33 PM

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Yesterday my wife want to open yahoo mail but failed

Check on my router/firewall today (MikroTik) everything no problem. Try to access Yahoo! mainpage, slow like snail and if load, not properly load.. Weird..

So try to change using my kids wifi ssid (using opendns), and everything works on Yahoo! Fast loading etc..

Is it google dns/cloudflare dns not friend with Yahoo!? Tried 2 ssids, 1 with google dns and another cloudflare, the page became slowloading and not properly load..

I wonder why... whistling.gif
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post Jan 4 2021, 06:35 PM

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QUOTE(winter01942 @ Jan 4 2021, 05:42 PM)
My VLAN 600 not working since 29th Dec

Technician just came today,

1. Replace STB (Silver -> White Box) = not working
2. Said my (Mikrotik) router not support, replace BTU with AZ Tech router = not working
3. Suspect defective unit, brought another one set of router + STB = still not working

So that's few hours spent today achieving nothing

And now I can't seem to use the new AZ Tech router to forward VLAN 500 to my Mikrotik, can't access Internet even after Mikrotik gets IP address from PPPoE
rclxub.gif

new year new challenges
*
I believe something at the back end causing all this VLAN600 issue.

2. Mikrotik not supported - if not supported, then how come it's been working very well for nearly a year? hmm.gif

Hopefully you can resolve the issue.
winter01942
post Jan 4 2021, 06:50 PM

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QUOTE(haturaya @ Jan 4 2021, 06:35 PM)
I believe something at the back end causing all this VLAN600 issue.

2. Mikrotik not supported - if not supported, then how come it's been working very well for nearly a year?  hmm.gif

Hopefully you can resolve the issue.
*
yala i also diam je lah, I mean if he can get it to work with TM own router at least I know it might be solved back on mikrotik using some config changes

I keep trying to get the technician to get the TM end to check / reset, but end up not much happening

Since he also went thru two sets of routers and STBs, he's still convinced something is wrong with the hardware, still trying to get more replacement STB to test

btw anyone using the new DS244WSGV VDSL modem with Mikrotik? need some reference on how to bridge the VLAN 500 to my Mikrotik
soonwai
post Jan 4 2021, 07:17 PM


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QUOTE(ahlong @ Jan 4 2021, 06:33 PM)
Yesterday my wife want to open yahoo mail but failed

Check on my router/firewall today (MikroTik) everything no problem. Try to access Yahoo! mainpage, slow like snail and if load, not properly load.. Weird..

So try to change using my kids wifi ssid (using opendns), and everything works on Yahoo! Fast loading etc..

Is it google dns/cloudflare dns not friend with Yahoo!? Tried 2 ssids, 1 with google dns and another cloudflare, the page became slowloading and not properly load..

I wonder why...  whistling.gif
*
I got same problem with Yahoo Mail. Disabling IPv6 fixed it.
ahlong
post Jan 4 2021, 07:29 PM

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QUOTE(soonwai @ Jan 4 2021, 07:17 PM)
I got same problem with Yahoo Mail. Disabling IPv6 fixed it.
*
Thank you bro rclxm9.gif
soonwai
post Jan 4 2021, 07:36 PM


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QUOTE(ahlong @ Jan 4 2021, 07:29 PM)
Thank you bro  rclxm9.gif
*
Ok already?

Since you’re using Mikrotik, once you confirm that IPv6 is the problem, you can just block IPv6 for Yahoo mail in dns or firewall. No need to disable.
ahlong
post Jan 4 2021, 08:00 PM

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QUOTE(soonwai @ Jan 4 2021, 07:36 PM)
Ok already?

Since you’re using Mikrotik, once you confirm that IPv6 is the problem, you can just block IPv6 for Yahoo mail in dns or firewall. No need to disable.
*
Yeah ok already and did what u've mentioned icon_rolleyes.gif
wyh
post Jan 4 2021, 08:14 PM

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Nowdays unifi still providing rebate and TV for maxis fiber port in?
chkwong
post Jan 4 2021, 09:29 PM

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QUOTE(soonwai @ Jan 4 2021, 07:17 PM)
I got same problem with Yahoo Mail. Disabling IPv6 fixed it.
*
Had similar issue few weeks ago, also with Yahoo Mail. Disabling IPv6 seems like it. This was for another friend on TIME broadband.
Maxieos
post Jan 5 2021, 06:06 AM

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New subscriber question on bill
May I know what would be the first billing for unifi for 100mb rm129 package ?
I heard no more free trial promotion.Then how does unifi bill looks like for new subscriber ?
RM100 upfrount + 1st month advance bill + 2nd month bill due date = RM379 +SST ?
Need some exist unifi user to confirm.

Then , this year any new promotion for 100mbps ? agent or TM official ?
YoungMan I remember last time got rm69 for 30mbps , still got this year ? or 100mbps promotion ?
MIYK
post Jan 5 2021, 06:09 AM

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QUOTE(wyh @ Jan 4 2021, 08:14 PM)
Nowdays unifi still providing rebate and TV for maxis fiber port in?
*
i believe yes, as no notice from TM the packages have ended. icon_rolleyes.gif
MIYK
post Jan 5 2021, 06:11 AM

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QUOTE(Maxieos @ Jan 5 2021, 06:06 AM)
New subscriber question on bill
May I know what would be the first billing for unifi for 100mb rm129 package ?
I heard no more free trial promotion.Then how does unifi bill looks like for new subscriber  ?
RM100 upfrount + 1st month advance bill + 2nd month bill due date = RM379 +SST ?
Need some exist unifi user to confirm.

Then , this year any new promotion for 100mbps ? agent or TM official ?
YoungMan I remember last time got rm69 for 30mbps , still got this year ? or 100mbps promotion ?
*
on the day installed unifi, your packages (contract) will official start running.
let say u installed today, so this month u need to pay (pro-rated) (within 10 days u must pay upfront RM100)
2nd month 30days trial
3rd month will deduct from your upfront
4th month official start paying.

Sry if i missed anything u still need for your inquiry?
MIYK
post Jan 5 2021, 06:14 AM

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QUOTE(Maxieos @ Jan 5 2021, 06:06 AM)
New subscriber question on bill
May I know what would be the first billing for unifi for 100mb rm129 package ?
I heard no more free trial promotion.Then how does unifi bill looks like for new subscriber  ?
RM100 upfrount + 1st month advance bill + 2nd month bill due date = RM379 +SST ?
Need some exist unifi user to confirm.

Then , this year any new promotion for 100mbps ? agent or TM official ?
YoungMan I remember last time got rm69 for 30mbps , still got this year ? or 100mbps promotion ?
*
btw rm69 only for MTU (migrate to unifi, streamxy user)
RM100 upfront are must, unless you register at TMPoint itself.
RM100 will deduct back from your acc in coming months, no worries. nod.gif
MIYK
post Jan 5 2021, 06:17 AM

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QUOTE(funnyTONE @ Jan 3 2021, 02:35 PM)
Is it possible to get 300mbps package without the tv box? I feel laying $199 for a plan that I'm not going to use is a waste.
*
Very honest ans to you.
get 100mbps and buy your own router.
it will more than enough use.
300mbps only worth it if your household more than 8person only in a same time.
if i not mistaken M/C P2P controlled. unifi P2P are not block.
Time i'm not sure as i didnt use Time
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post Jan 5 2021, 10:26 AM

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QUOTE(MIYK @ Jan 5 2021, 06:17 AM)
Very honest ans to you.
get 100mbps and buy your own router.
it will more than enough use.
300mbps only worth it if your household more than 8person only in a same time.
if i not mistaken M/C P2P controlled. unifi P2P are not block.
Time i'm not sure as i didnt use Time
*
was using 500mbps from time.. now applying for unifi.. sakit hati when moving to 100mbps..
JuneResources
post Jan 5 2021, 10:52 AM

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QUOTE(MIYK @ Jan 5 2021, 06:14 AM)
btw rm69 only for MTU (migrate to unifi, streamxy user)
RM100 upfront are must, unless you register at TMPoint itself.
RM100 will deduct back from your acc in coming months, no worries. nod.gif
*
So you mean RM69 is migrate fees or monthly subscriptions fees (same price as streamyx)?
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post Jan 5 2021, 11:21 AM

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QUOTE(JuneResources @ Jan 5 2021, 10:52 AM)
So you mean RM69 is migrate fees or monthly subscriptions fees (same price as streamyx)?
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If i not mistake , RM69 is for some time only ...
After that , charge back to normal price.

JuneResources
post Jan 5 2021, 11:35 AM

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QUOTE(cba5566 @ Jan 5 2021, 11:21 AM)
If i not mistake , RM69 is for some time only ...
After that , charge back to normal price.
*
Oh, I get your point already..

A bit similar like this case loh..

RM69/mthly for first year..
2nd year go back to RM129/mthly if subscribe 100mbps..

Correct me if I'm wrong..
aneip
post Jan 5 2021, 12:55 PM

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Some update from my friends regarding vlan600.. Calling TM tech after failed to configure the Mikrotik. The Tech come and ask the center to enable vlan 600 at BTU port 3. They said it's step taken if customer using 3rd party router. They also mention increased of iptv issue with 3rd party router for last few months after TM upgrade their equipment.

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post Jan 5 2021, 12:58 PM

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QUOTE(aneip @ Jan 5 2021, 12:55 PM)
Some update from my friends regarding vlan600.. Calling TM tech after failed to configure the Mikrotik. The Tech come and ask the center to enable vlan 600 at BTU port 3. They said it's step taken if customer using 3rd party router. They also mention increased of iptv issue with 3rd party router for last few months after TM upgrade their equipment.
*
As observed since early last year. biggrin.gif VLAN 600 issues with 3rd party router especially Mikrotik. Me & my friend among the first few facing this problem. whistling.gif
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post Jan 5 2021, 02:08 PM

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QUOTE(MIYK @ Jan 5 2021, 06:17 AM)
Very honest ans to you.
get 100mbps and buy your own router.
it will more than enough use.
300mbps only worth it if your household more than 8person only in a same time.
if i not mistaken M/C P2P controlled. unifi P2P are not block.
Time i'm not sure as i didnt use Time
*
Thanks for the advice.
I appreciate it.
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post Jan 5 2021, 02:39 PM

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QUOTE(aneip @ Jan 5 2021, 12:55 PM)
Some update from my friends regarding vlan600.. Calling TM tech after failed to configure the Mikrotik. The Tech come and ask the center to enable vlan 600 at BTU port 3. They said it's step taken if customer using 3rd party router. They also mention increased of iptv issue with 3rd party router for last few months after TM upgrade their equipment.
*
Will try to report to TM.. 3rd party, MikroTik also..
xCryptik
post Jan 5 2021, 03:45 PM

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QUOTE(aneip @ Jan 5 2021, 01:55 PM)
Some update from my friends regarding vlan600.. Calling TM tech after failed to configure the Mikrotik. The Tech come and ask the center to enable vlan 600 at BTU port 3. They said it's step taken if customer using 3rd party router. They also mention increased of iptv issue with 3rd party router for last few months after TM upgrade their equipment.
*
Any extra charges for this since it's 3rd party router?
wyh
post Jan 5 2021, 03:58 PM

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QUOTE(MIYK @ Jan 5 2021, 06:09 AM)
i believe yes, as no notice from TM the packages have ended.  icon_rolleyes.gif
*
Pm-ed a few .

some say no more TV
some say no more rebate penalty
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post Jan 5 2021, 04:40 PM

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QUOTE(xCryptik @ Jan 5 2021, 03:45 PM)
Any extra charges for this since it's 3rd party router?
*
As for me & my friend's VLAN600 issue, it's free. thumbsup.gif
winter01942
post Jan 5 2021, 04:47 PM

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QUOTE(winter01942 @ Jan 4 2021, 06:50 PM)
Since he also went thru two sets of routers and STBs, he's still convinced something is wrong with the hardware, still trying to get more replacement STB to test
*
Update on my situation

2nd technician bring in new STB, reset the router and reconfigure, voila everything works
TM solved some backend VLAN 600 issue kot? whistling.gif whistling.gif

he told me "if you change your own IP and stuff I don't wanna come back to help you dy" puke.gif

Currently new setup HyppTV direct to the new AZ Technology DS244WSGV box, and I managed to forward VLAN 500 back to my Mikrotik



This post has been edited by winter01942: Jan 5 2021, 04:51 PM
winter01942
post Jan 5 2021, 04:49 PM

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QUOTE(xCryptik @ Jan 5 2021, 03:45 PM)
Any extra charges for this since it's 3rd party router?
*
QUOTE(ahlong @ Jan 5 2021, 02:39 PM)
Will try to report to TM.. 3rd party, MikroTik also..
*
No charges, but need to put up with those technicians

Once they see custom router then shakehead.gif shakehead.gif
ahlong
post Jan 5 2021, 05:23 PM

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QUOTE(winter01942 @ Jan 5 2021, 04:49 PM)
No charges, but need to put up with those technicians

Once they see custom router then  shakehead.gif  shakehead.gif
*
Thats normal.. when relocate (installation day), i accidently wrong tagged vlan500 port so it wont connected and when i check log, nothing error appeared..

The technician with TM device suddenly said "oh bang, bukan router TM ke.. sbb tu tak boleh.. kita recommend device TM je bang.. ni kalau tak boleh connect, kami consider success installation bang"

Im busy with checking my setup back and reconfigure vlan500 port tagged and connected.. so krikk krikk ah that time..

Normal aa TM, their device is good la apa la.. once we (customer) change router oh suddenly the problem is always start from us (customer).. why? because change their device to aftermarket device.. always facing like this..

Change the BTU to Huawei from FiberHome also the technician said the same.. not using TM router bla bla.. when i ask to reconfigure my old Huawei back, and evey problem solve.. oh that time, looking at my router, asking brand, asking to watch inside config how shakehead.gif
haturaya
post Jan 5 2021, 05:36 PM

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QUOTE(ahlong @ Jan 5 2021, 05:23 PM)
Thats normal.. when relocate (installation day), i accidently wrong tagged vlan500 port so it wont connected and when i check log, nothing error appeared..

The technician with TM device suddenly said "oh bang, bukan router TM ke.. sbb tu tak boleh.. kita recommend device TM je bang.. ni kalau tak boleh connect, kami consider success installation bang"

Im busy with checking my setup back and reconfigure vlan500 port tagged and connected.. so krikk krikk ah that time..

Normal aa TM, their device is good la apa la.. once we (customer) change router oh suddenly the problem is always start from us (customer).. why? because change their device to aftermarket device.. always facing like this..

Change the BTU to Huawei from FiberHome also the technician said the same.. not using TM router bla bla.. when i ask to reconfigure my old Huawei back, and evey problem solve.. oh that time, looking at my router, asking brand, asking to watch inside config how  shakehead.gif
*
They were trained to do the routine... Most of them have near zero knowledge in networking fundamentals. So, they tend to stick to what had been trained.

When they came to attend my VLAN 600 issue, I just brag a bit, telling them, just listen to me (I'm certified CCNA Instructor, have PhD, blah blah) because I know it can be done. sweat.gif
taqu
post Jan 5 2021, 07:38 PM

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I suffered similar experience recently? Router in store room, HyppTV STB & AP on living room, from TP-Link SG108E in store room, 1 cable carries VLAN 500 & 600 to living room, where a single TP-Link SG105E split it to AP & STB. It worked flawlessly for years until last month. Unable to make it work again, and un-willing to pull a second cable just for the STB, I gave up & bought Mi Box S to run Unifi TV app.

This post has been edited by taqu: Jan 5 2021, 07:40 PM
winter01942
post Jan 5 2021, 07:43 PM

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QUOTE(taqu @ Jan 5 2021, 07:38 PM)
I suffered similar experience recently? Router in store room, HyppTV STB & AP on living room, from TP-Link SG108E in store room, 1 cable carries VLAN 500 & 600 to living room, where a single TP-Link SG105E split it to AP & STB. It worked flawlessly for years until last month. Unable to make it work again, and un-willing to pull a second cable just for the STB, I gave up & bought Mi Box S to run Unifi TV app.
*
yeah probably something similar like mine, baguslah you got extra bandwidth to run Unifi TV app, I not looking forward to cut another 7~8Mbps from my 30Mbps line
taqu
post Jan 5 2021, 08:08 PM

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QUOTE(winter01942 @ Jan 5 2021, 07:43 PM)
yeah probably something similar like mine, baguslah you got extra bandwidth to run Unifi TV app, I not looking forward to cut another 7~8Mbps from my 30Mbps line
*
Due to that, my monthly total bandwidth exceeded 1 TB for first time sweat.gif
Maxieos
post Jan 5 2021, 08:23 PM

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QUOTE(MIYK @ Jan 5 2021, 06:11 AM)
on the day installed unifi, your packages (contract) will official start running.
let say u installed today, so this month u need to pay (pro-rated) (within 10 days u must pay upfront RM100)
2nd month 30days trial
3rd month will deduct from your upfront
4th month official start paying.

Sry if i missed anything u still need for your inquiry?
*
Sorry I don't quite get it .How is the first bill look alike ?
Why does it have prorated for new subscriber ? I though only those who from smyx to unifi will have prorated.

5-1-2021 installed

1st Bill 5-2-2021= Rm100+129 = Rm242+SST or Rm100+129+129 = RM379 +SST ?
QUOTE(MIYK @ Jan 5 2021, 06:14 AM)
btw rm69 only for MTU (migrate to unifi, streamxy user)
RM100 upfront are must, unless you register at TMPoint itself.
RM100 will deduct back from your acc in coming months, no worries. nod.gif
*
If switching from smyx to unifi only for the 30mbps package ? what about 100mbps package for MTU ?
Does register at TMpoint doesn't need upfront ? but not worry since it'll deduct back.

Maxieos
post Jan 5 2021, 08:24 PM

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QUOTE(JuneResources @ Jan 5 2021, 11:35 AM)
Oh, I get your point already..

A bit similar like this case loh..

RM69/mthly for first year..
2nd year go back to RM129/mthly if subscribe 100mbps..

Correct me if I'm wrong..
*
From what i heard there rm69 is for 30mpbs 1st eyar and next year change back to original rm89.
Not sure about 100mbps.That is why I asked there whether this year any new promotion package.
QUOTE(haturaya @ Jan 5 2021, 05:36 PM)
They were trained to do the routine... Most of them have near zero knowledge in networking fundamentals. So, they tend to stick to what had been trained.

When they came to attend my VLAN 600 issue, I just brag a bit, telling them, just listen to me (I'm certified CCNA Instructor, have PhD, blah blah) because I know it can be done.  sweat.gif
*
Does it mean if every user we to buy/change to own router like asus or etc will face VLAN 600 issue ?
soonwai
post Jan 5 2021, 08:33 PM


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QUOTE(haturaya @ Jan 5 2021, 12:58 PM)
As observed since early last year.  biggrin.gif  VLAN 600 issues with 3rd party router especially Mikrotik. Me & my friend among the first few facing this problem.  whistling.gif
*
When you guys had the problem, did you try connecting back TM’s router and was it OK?
haturaya
post Jan 5 2021, 08:43 PM

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QUOTE(Maxieos @ Jan 5 2021, 08:24 PM)
Does it mean if every user we to buy/change to own router like asus or etc will face VLAN 600 issue ?
*
Not sure with other brand, but higher chances it won't work with Mikrotik (VLAN600 only). VLAN 500 all good to go. sweat.gif


QUOTE(soonwai @ Jan 5 2021, 08:33 PM)
When you guys had the problem, did you try connecting back TM’s router and was it OK?
*
Crappy TM router work, but not Mikrotik. sweat.gif Even my old DIR-850 hardware v1 work. sweat.gif
soonwai
post Jan 5 2021, 08:53 PM


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QUOTE(taqu @ Jan 5 2021, 07:38 PM)
I suffered similar experience recently? Router in store room, HyppTV STB & AP on living room, from TP-Link SG108E in store room, 1 cable carries VLAN 500 & 600 to living room, where a single TP-Link SG105E split it to AP & STB. It worked flawlessly for years until last month. Unable to make it work again, and un-willing to pull a second cable just for the STB, I gave up & bought Mi Box S to run Unifi TV app.
*
Mine is kinda same. BTU is upstairs connected to the main hAP AC2 router. From there vlan50 (my LAN) and vlan600 trunk to my living room’s RB2011UAS which spits out the vlans.

So far, touch wood, it’s still working.
xCryptik
post Jan 5 2021, 10:26 PM

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QUOTE(ahlong @ Jan 5 2021, 06:23 PM)
Thats normal.. when relocate (installation day), i accidently wrong tagged vlan500 port so it wont connected and when i check log, nothing error appeared..

The technician with TM device suddenly said "oh bang, bukan router TM ke.. sbb tu tak boleh.. kita recommend device TM je bang.. ni kalau tak boleh connect, kami consider success installation bang"

Im busy with checking my setup back and reconfigure vlan500 port tagged and connected.. so krikk krikk ah that time..

Normal aa TM, their device is good la apa la.. once we (customer) change router oh suddenly the problem is always start from us (customer).. why? because change their device to aftermarket device.. always facing like this..

Change the BTU to Huawei from FiberHome also the technician said the same.. not using TM router bla bla.. when i ask to reconfigure my old Huawei back, and evey problem solve.. oh that time, looking at my router, asking brand, asking to watch inside config how  shakehead.gif
*
True..Nothing related to TM don't know install. Hahaha.
ahlong
post Jan 5 2021, 11:27 PM

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QUOTE(soonwai @ Jan 5 2021, 08:33 PM)
When you guys had the problem, did you try connecting back TM’s router and was it OK?
*
Yeah.. still have the DIR router from 1st version of Unifi VIP10 and HyppTV working nicely without problem with it..
soonwai
post Jan 6 2021, 02:00 AM


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QUOTE(ahlong @ Jan 5 2021, 11:27 PM)
Yeah.. still have the DIR router from 1st version of Unifi VIP10 and HyppTV working nicely without problem with it..
*
I still have mine too, the orange/white DIR-615 right? So strange. I wonder why. If I get this problem I'll wireshark to see what's coming from the BTU LAN 1. Maybe can get a hint of the incompatibility.
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post Jan 6 2021, 09:19 AM

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QUOTE(Maxieos @ Jan 5 2021, 08:24 PM)
From what i heard there rm69 is for 30mpbs 1st eyar and next year change back to original rm89.
Not sure about 100mbps.That is why I asked there whether this year any new promotion package.

*
It should be the same if your coverage can support 100mbps..

This year new promo package I believe they still planning yet.
If you are not urgent or not keen scare the port full, then you still can wait for it. Perhaps end of Jan might something new... hmm.gif
lyc1982
post Jan 6 2021, 10:01 AM

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QUOTE(JuneResources @ Jan 6 2021, 09:19 AM)
It should be the same if your coverage can support 100mbps..

This year new promo package I believe they still planning yet.
If you are not urgent or not keen scare the port full, then you still can wait for it. Perhaps end of Jan might something new... hmm.gif
*
rm69 for 100Mbps for the first year...?

highly unlikely
sHawTY
post Jan 6 2021, 12:47 PM

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Anyone else keep having error when accessing GMail / Google Drive FileStream / Google Meet?
Spoke with my G-Suite supplier, it seems the issue is isolated to only UniFi customers
Time customers are not having this issue
Maxieos
post Jan 6 2021, 01:15 PM

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QUOTE(JuneResources @ Jan 6 2021, 09:19 AM)
It should be the same if your coverage can support 100mbps..

This year new promo package I believe they still planning yet.
If you are not urgent or not keen scare the port full, then you still can wait for it. Perhaps end of Jan might something new... hmm.gif
*
Oh , normally where will we find update updates on promotion on agent and official ?
I remember sometimes official also hidden not under unifif page until someone bring up on this thread.
QUOTE(lyc1982 @ Jan 6 2021, 10:01 AM)
rm69 for 100Mbps for the first year...?

highly unlikely
*
rm69 is for 30mbps , I do not know on 100mbps , that is why i ask here.So no updates on agent side ?
taqu
post Jan 6 2021, 01:43 PM

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QUOTE(soonwai @ Jan 6 2021, 02:00 AM)
I still have mine too, the orange/white DIR-615 right? So strange. I wonder why. If I get this problem I'll wireshark to see what's coming from the BTU LAN 1. Maybe can get a hint of the incompatibility.
*
When my HyppTV failed, I re-config my router for standard VLAN 600 (previously done at switch), and connect my router to STB using a very long cable. It worked, but I don't want to route a 15-meter cable from store to living room. And I'm a Wireshark noob sweat.gif Much easier to go Android TV route biggrin.gif
JuneResources
post Jan 6 2021, 02:47 PM

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QUOTE(Maxieos @ Jan 6 2021, 01:15 PM)
Oh , normally where will we find update updates on promotion on agent and official ?
I remember sometimes official also hidden not under unifif page until someone bring up on this thread.

rm69 is for 30mbps , I do not know on 100mbps , that is why i  ask here.So no updates on agent side ?
*
Some of the forumer will share in here something hidden or (upper coming soon) campaign of it.
Do check in here frequently loh~ rolleyes.gif

That was 6 or 7 years story I also use streamyx and then migrate to Unifi by offering rm69.. Bt the price will change after 2nd year or 3rd years. The agent call me and mentioned that minimum for unifi at least RM80. Bt if take RM89 there is no contract at all even you migrate to Unifi.


QuantumEdge
post Jan 6 2021, 03:20 PM

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QUOTE(sHawTY @ Jan 6 2021, 12:47 PM)
Anyone else keep having error when accessing GMail / Google Drive FileStream / Google Meet?
Spoke with my G-Suite supplier, it seems the issue is isolated to only UniFi customers
Time customers are not having this issue
*
Yes, trying to upload stuff to Google Drive
the speed is very unstable
dropped from 50mbps to under 1mbps
shahie
post Jan 6 2021, 03:52 PM

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QUOTE(sHawTY @ Jan 6 2021, 12:47 PM)
Anyone else keep having error when accessing GMail / Google Drive FileStream / Google Meet?
Spoke with my G-Suite supplier, it seems the issue is isolated to only UniFi customers
Time customers are not having this issue
*
no wonder i received a few notification (connect / disconnect) on my smartphone, send by my mikrotik router on the google dns intermittent around noon time. luckly my primary dns was TM unifi and seconday google dns. one of the advantages using mikrotik router, can alert & triggered us. lol

This post has been edited by shahie: Jan 6 2021, 03:57 PM
sHawTY
post Jan 6 2021, 04:05 PM

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QUOTE(QuantumEdge @ Jan 6 2021, 03:20 PM)
Yes, trying to upload stuff to Google Drive
the speed is very unstable
dropped from 50mbps to under 1mbps
QUOTE(shahie @ Jan 6 2021, 03:52 PM)
no wonder i received a few notification (connect / disconnect) on my smartphone, send by my mikrotik router on the google dns intermittent around noon time. luckly my primary dns was TM unifi and seconday google dns. one of the advantages using mikrotik router, can alert & triggered us. lol
Should be resolved now. At least from my side
What about you guys?
ahlong
post Jan 6 2021, 04:06 PM

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QUOTE(soonwai @ Jan 6 2021, 02:00 AM)
I still have mine too, the orange/white DIR-615 right? So strange. I wonder why. If I get this problem I'll wireshark to see what's coming from the BTU LAN 1. Maybe can get a hint of the incompatibility.
*
Yeah the legendary DIR-615 notworthy.gif lol

Wireshark eh? I will try if i have time....... MAYBE mega_shok.gif

Any clue what to look/watch for if u can guide?
ahlong
post Jan 6 2021, 04:21 PM

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As for today, no retry to established 100M connection for hypptv - stb. 1st turn on and perfectly connected. Yesterday around 20+ retry.. i need to manually disable the lan3 port and re-enabling it to connected 100M..

user posted image
soonwai
post Jan 6 2021, 06:46 PM


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QUOTE(shahie @ Jan 6 2021, 03:52 PM)
no wonder i received a few notification (connect / disconnect) on my smartphone, send by my mikrotik router on the google dns intermittent around noon time. luckly my primary dns was TM unifi and seconday google dns. one of the advantages using mikrotik router, can alert & triggered us. lol
*
Yes, quite handy. What do you use for notifications? Telegram?
shahie
post Jan 6 2021, 07:17 PM

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QUOTE(soonwai @ Jan 6 2021, 06:46 PM)
Yes, quite handy. What do you use for notifications? Telegram?
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precisely... schedule run ever minute to scan for any pre set changes, only notify me when status change.
ckimsem
post Jan 6 2021, 08:25 PM

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ViewQwest a very cheap fiber broadband with 100mbps for RM48 only shocking.gif blink.gif . I wonder if those would jump ship if one is in coverage?
https://viewqwest.com.my/personal/internet/vqnetworks/
QuantumEdge
post Jan 6 2021, 08:29 PM

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QUOTE(ckimsem @ Jan 6 2021, 08:25 PM)
ViewQwest a very cheap fiber broadband with 100mbps for RM48 only  shocking.gif  blink.gif . I wonder if those would jump ship if one is in coverage?
https://viewqwest.com.my/personal/internet/vqnetworks/
*
Geegee, another high-rise only telco?
coolguy_0925
post Jan 6 2021, 08:34 PM

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QUOTE(ckimsem @ Jan 6 2021, 08:25 PM)
ViewQwest a very cheap fiber broadband with 100mbps for RM48 only  shocking.gif  blink.gif . I wonder if those would jump ship if one is in coverage?
https://viewqwest.com.my/personal/internet/vqnetworks/
*
QUOTE(QuantumEdge @ Jan 6 2021, 08:29 PM)
Geegee, another high-rise only telco?
*
Ya looking at the coverage only highrise

And according to the website, RM48 is for 38mo contract and RM48 for 18mo only
QuantumEdge
post Jan 6 2021, 08:37 PM

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QUOTE(ckimsem @ Jan 6 2021, 08:25 PM)
ViewQwest a very cheap fiber broadband with 100mbps for RM48 only  shocking.gif  blink.gif . I wonder if those would jump ship if one is in coverage?
https://viewqwest.com.my/personal/internet/vqnetworks/
*
QUOTE(coolguy_0925 @ Jan 6 2021, 08:34 PM)
Ya looking at the coverage only highrise

And according to the website, RM48 is for 38mo contract and RM48 for 18mo only
*
https://forum.lowyat.net/topic/4867184
https://forum.lowyat.net/topic/4708078/+0

Bad reputation lol brows.gif
Those locations probably also covered by TIME
ckimsem
post Jan 6 2021, 09:04 PM

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QUOTE(QuantumEdge @ Jan 6 2021, 09:37 PM)
https://forum.lowyat.net/topic/4867184
https://forum.lowyat.net/topic/4708078/+0

Bad reputation lol brows.gif
Those locations probably also covered by TIME
*
Time charges RM99 for 100mbps which is RM51 difference hmm.gif , the price is 2:1 ratio. However, I believe it would be difficult for ViewQwest if its rival is Time.
IINM, Time uses its own fiber optics cables, right?
vicgray
post Jan 7 2021, 10:49 AM

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Does anyone know if the one month trial is still ongoing?
heLL_bOy
post Jan 7 2021, 11:15 AM

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QUOTE(vicgray @ Jan 7 2021, 10:49 AM)
Does anyone know if the one month trial is still ongoing?
*
currently NO
silverong
post Jan 7 2021, 03:16 PM

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my maxis contract ending this month, recently any good promo from unifi for 30mbps or 50mpbs pkg?
nyunyu
post Jan 7 2021, 04:37 PM

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QUOTE(vicgray @ Jan 7 2021, 10:49 AM)
Does anyone know if the one month trial is still ongoing?
*
Yes, still ongoing.
Maxieos
post Jan 7 2021, 08:56 PM

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QUOTE(vicgray @ Jan 7 2021, 10:49 AM)
Does anyone know if the one month trial is still ongoing?
*
QUOTE(heLL_bOy @ Jan 7 2021, 11:15 AM)
currently NO
*
QUOTE(nyunyu @ Jan 7 2021, 04:37 PM)
Yes, still ongoing.
*
This is confusing , I also ask before but no one got reply.

No agent here ? Maybe wait until next week to see any promotion like last year. ?
Maxieos
post Jan 7 2021, 09:01 PM

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Beside , anyone who install unifi before can guide me how do TM do the cabling around the house at the 1 stories houses at the 1st floor houses ?

Most user here are living at condo which already have the Wall Plug ready.I need some input from those who are living at single or double stories houses.

This post has been edited by Maxieos: Jan 7 2021, 09:04 PM
xCryptik
post Jan 7 2021, 10:39 PM

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QUOTE(Maxieos @ Jan 7 2021, 10:01 PM)
Beside , anyone who install unifi before can guide me how do TM do the cabling around the house at the 1 stories houses at the 1st floor houses ?

Most user here are living at condo which already have the Wall Plug ready.I need some input from those who are living at single or double stories houses.
*
All depends on your choice.
tungfunglaw
post Jan 7 2021, 10:41 PM

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QUOTE(Maxieos @ Jan 7 2021, 09:01 PM)
Beside , anyone who install unifi before can guide me how do TM do the cabling around the house at the 1 stories houses at the 1st floor houses ?

Most user here are living at condo which already have the Wall Plug ready.I need some input from those who are living at single or double stories houses.
*
user posted image

usually just like this.




heLL_bOy
post Jan 7 2021, 11:42 PM

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QUOTE(Maxieos @ Jan 7 2021, 08:56 PM)
This is confusing , I also ask before but no one got reply.

No agent here ? Maybe wait until next week to see any promotion like last year. ?
*
https://unifi.com.my/sites/default/files/pa...fi-plus-box.pdf

the last update by TM

the promotion end of 30 September 2020. but there are no official update on free-trial ongoing.

i not sure how those agent can get free-trial for users as TM never update on their official site.

This post has been edited by heLL_bOy: Jan 7 2021, 11:43 PM
nyunyu
post Jan 8 2021, 12:52 AM

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QUOTE(Maxieos @ Jan 7 2021, 08:56 PM)
This is confusing , I also ask before but no one got reply.

No agent here ? Maybe wait until next week to see any promotion like last year. ?
*
QUOTE(heLL_bOy @ Jan 7 2021, 11:42 PM)
https://unifi.com.my/sites/default/files/pa...fi-plus-box.pdf

the last update by TM

the promotion end of 30 September 2020. but there are no official update on free-trial ongoing.

i not sure how those agent can get free-trial for users as TM never update on their official site.
*
Effectively already ended in September last year.

But, can try your luck here.
https://unifi.com.my/unifi-en/ijoin/tryMeCampaignSlof.page

This post has been edited by nyunyu: Jan 8 2021, 12:53 AM
go626201
post Jan 8 2021, 02:44 PM

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Today Unifi very slow??
I was testing my wireless speed test,and found out only run 200mbps download.
And after that I open my pc web speedtest with lan also get similar speed.
user posted image

Update:
After reboot my router with getting new ip range,speed full again.

This post has been edited by go626201: Jan 8 2021, 02:49 PM
heLL_bOy
post Jan 8 2021, 04:02 PM

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QUOTE(go626201 @ Jan 8 2021, 02:44 PM)
Today Unifi very slow??
I was testing my wireless speed test,and found out only run 200mbps download.
And after that I open my pc web speedtest with lan also get similar speed.
user posted image

Update:
After reboot my router with getting new ip range,speed full again.
*
in the morning tried speedtest via vpn UK/US server to SG no issue.
ahlong
post Jan 8 2021, 06:28 PM

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1 of my neighbour installed Unifi just now.. after 1hour the technican left, the BTU (FiberHome - white) suddenly lost signal (LOD - led blink red)..

He called me how, i told him call the technician back ask if he can come back to check.. When the technician arrived, he check everything ok.. borrow my Huawei and check also ok.. I said maybe BTU problem kot?

Ask the technician to change power adapter if got spare.. after change, then can use again..

Base on the technician said, this model FiberHome always give problem/headache to them laugh.gif
soonwai
post Jan 8 2021, 06:39 PM


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QUOTE(go626201 @ Jan 8 2021, 02:44 PM)
Today Unifi very slow??
I was testing my wireless speed test,and found out only run 200mbps download.
And after that I open my pc web speedtest with lan also get similar speed.
user posted image

Update:
After reboot my router with getting new ip range,speed full again.
*
Just tested with OVH, SG. Slower than normal. Later reboot and try again.
user posted image
ckimsem
post Jan 8 2021, 07:40 PM

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QUOTE(heLL_bOy @ Jan 8 2021, 12:42 AM)
https://unifi.com.my/sites/default/files/pa...fi-plus-box.pdf

the last update by TM

the promotion end of 30 September 2020. but there are no official update on free-trial ongoing.

i not sure how those agent can get free-trial for users as TM never update on their official site.
*
I managed to subscribe "try me broadband @ 100mbps" in October 2020. I subscribed via a WhatsApp number found online. So, I think subscribing thru agent might still have chance for 30 days trial or some special plan.
yongtjunkit
post Jan 8 2021, 08:14 PM

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QUOTE(Maxieos @ Jan 7 2021, 08:56 PM)
This is confusing , I also ask before but no one got reply.

No agent here ? Maybe wait until next week to see any promotion like last year. ?
*
QUOTE(ckimsem @ Jan 8 2021, 07:40 PM)
I managed to subscribe "try me broadband @ 100mbps" in October 2020. I subscribed via a WhatsApp number found online. So, I think subscribing thru agent might still have chance for 30 days trial or some special plan.
*
Got the information that it’s available till 31/1/2021 (at least for dealer)

Pm me/ refer to my signature to apply
soonwai
post Jan 9 2021, 07:28 PM


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QUOTE(Maxieos @ Jan 7 2021, 08:56 PM)
This is confusing , I also ask before but no one got reply.

No agent here ? Maybe wait until next week to see any promotion like last year. ?
*
PM nyunyu. He did a few applications for me. I’m sure he can get you a good deal.
Maxieos
post Jan 9 2021, 08:24 PM

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» Click to show Spoiler - click again to hide... «

heLL_bOy
I am also curious , how those agent still have the same promotion , maybe special privilege ?
nyunyu
Does submitting this form actually go though TM system ? IF not it'll be a waste and sending private info to other agent ?
I haven't proceed yet but there is no packages on it.
QUOTE(ckimsem @ Jan 8 2021, 07:40 PM)
I managed to subscribe "try me broadband @ 100mbps" in October 2020. I subscribed via a WhatsApp number found online. So, I think subscribing thru agent might still have chance for 30 days trial or some special plan.
*
Now is Jan 2021 , totally over like 4 months.Not sure agent still will provide it ?
QUOTE(yongtjunkit @ Jan 8 2021, 08:14 PM)
Got the information that it’s available till 31/1/2021 (at least for dealer)

Pm me/ refer to my signature to apply
*
What is the different between agent and dealer on Unifi section ? So do you know any new incoming promotion ?
How does the bill looks like if applying the 30 trial promotion ?
Maxieos
post Jan 9 2021, 08:24 PM

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QUOTE(tungfunglaw @ Jan 7 2021, 10:41 PM)
user posted image

usually just like this.
*
The picture is correct ? the FTB to a BTU 15 meter ?
Does Unifi still provide FTB for houses ? I remember even FWS also cut cost.
The picture you upload looks old 2013.

I found this latest as official
https://community.unifi.com.my/t5/Installat...uide/ta-p/12649
50 meter inside premise.
Number 35 faq question on October 2020 https://unifi.com.my/sites/default/files/pa...ber%20-2020.pdf
At T&C April 2020
https://unifi.com.my/sites/default/files/pa...al_1Apr2020.pdf
refer to https://unifi.com.my/installation/allaboard.pdf

Which one is correct ? What I mean at premise where the cable is

This post has been edited by Maxieos: Jan 9 2021, 08:29 PM
QuantumEdge
post Jan 9 2021, 08:45 PM

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QUOTE(Maxieos @ Jan 9 2021, 08:24 PM)
The picture is correct ? the FTB to a BTU 15 meter ?
Does Unifi still provide FTB for houses ? I remember even FWS also cut cost.
The picture you upload looks old 2013.

I found this latest as official
https://community.unifi.com.my/t5/Installat...uide/ta-p/12649
50 meter inside premise.
Number 35 faq question on October 2020 https://unifi.com.my/sites/default/files/pa...ber%20-2020.pdf
At T&C April 2020
https://unifi.com.my/sites/default/files/pa...al_1Apr2020.pdf
refer to https://unifi.com.my/installation/allaboard.pdf

Which one is correct ? What I mean at premise where the cable is
*
No more FTB and FWS
nyunyu
post Jan 9 2021, 09:18 PM

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QUOTE(soonwai @ Jan 9 2021, 07:28 PM)
PM nyunyu. He did a few applications for me. I’m sure he can get you a good deal.
*
thumbsup.gif thumbsup.gif

QUOTE(Maxieos @ Jan 9 2021, 08:24 PM)
» Click to show Spoiler - click again to hide... «

heLL_bOy
I am also curious , how those agent still have the same promotion , maybe special privilege ?
nyunyu
Does submitting this form actually go though TM system ? IF not it'll be a waste and sending private info to other agent ?
I haven't proceed yet but there is no packages on it.

Now is Jan 2021 , totally over like 4 months.Not sure agent still will provide it ?

What is the different between agent and dealer on Unifi section ? So do you know any new incoming promotion ?
How does the bill looks like if applying the 30 trial promotion ?
*
The link I posted was direct link from Unifi, no agent involved. Your submission will go through them.
If you want to go through an agent like for example mine, go through this link https://www.broadbandchamp.my/unifi and apply on the One Month Free Trial.

This post has been edited by nyunyu: Jan 9 2021, 09:18 PM
yongtjunkit
post Jan 9 2021, 09:35 PM

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QUOTE(Maxieos @ Jan 9 2021, 08:24 PM)
» Click to show Spoiler - click again to hide... «

heLL_bOy
I am also curious , how those agent still have the same promotion , maybe special privilege ?
nyunyu
Does submitting this form actually go though TM system ? IF not it'll be a waste and sending private info to other agent ?
I haven't proceed yet but there is no packages on it.

Now is Jan 2021 , totally over like 4 months.Not sure agent still will provide it ?

What is the different between agent and dealer on Unifi section ? So do you know any new incoming promotion ?
How does the bill looks like if applying the 30 trial promotion ?
*
I should make a correction to my original post,, I’m an agent as well(can only sign ppl up)

As for the 1st month bill, it would look something like this( depending on the day of installation)
user posted image

For upcoming package wise, I don’t have any information about that

Well, the 30 day free trial promo was supposed to end on oct 31st but it got extended till Jan 31st



This post has been edited by yongtjunkit: Jan 9 2021, 09:45 PM
powerwoot
post Jan 9 2021, 09:36 PM

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I am having aneka pack together with my rm129 subscription. Asked them many times with CS if the aneka rm30 need to pay on top of my rm129. They said all included in rm129 as I am getting Extra Exclusive Promo. I guess the broadband price is only at rm99.
tungfunglaw
post Jan 10 2021, 12:24 AM

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QUOTE(Maxieos @ Jan 9 2021, 08:24 PM)
The picture is correct ? the FTB to a BTU 15 meter ?
Does Unifi still provide FTB for houses ? I remember even FWS also cut cost.
The picture you upload looks old 2013.

Which one is correct ? What I mean at premise where the cable is
*
That's just an idea on how the installation will be done.

How to implement on your premise, need u yourself deal with tm directly.

Just apply for it, and see how it goes if you really need unifi.


tyja
post Jan 10 2021, 08:17 AM

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My late father have an account with unifi, can it be transfer to my name without contract? As i want to retain all the details.
ahlong
post Jan 10 2021, 08:56 AM

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QUOTE(tyja @ Jan 10 2021, 08:17 AM)
My late father have an account with unifi, can it be transfer to my name without contract? As i want to retain all the details.
*
I think u need to call 100 and ask them

Last time, my mothers house landline number under my late fathers name.. i request to change to my name and retain all the details and... it quite fussy steps (sop) from them.. they only can change the e-billing to my email since they implemented no fizikal bill last time..

Try ask first what document they want..
jcws87
post Jan 10 2021, 03:01 PM

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QUOTE(tyja @ Jan 10 2021, 08:17 AM)
My late father have an account with unifi, can it be transfer to my name without contract? As i want to retain all the details.
*
QUOTE(ahlong @ Jan 10 2021, 08:56 AM)
I think u need to call 100 and ask them

Last time, my mothers house landline number under my late fathers name.. i request to change to my name and retain all the details and... it quite fussy steps (sop) from them.. they only can change the e-billing to my email since they implemented no fizikal bill last time..

Try ask first what document they want..
*
To share my experience, I went to TM Point to have it transfer (done it on Oct 2019). I just bring my dad's death certificate (not sure for other channel). On my 1st bill, TM charge me a RM10 (Caj Khas) and the remaining pro-rate. But the transfer I did was for the fixed phone line (didn't have Unifi that time).
nyunyu
post Jan 10 2021, 08:00 PM

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QUOTE(tyja @ Jan 10 2021, 08:17 AM)
My late father have an account with unifi, can it be transfer to my name without contract? As i want to retain all the details.
*
Usually transferring an account will tie you up for another 24 months contract, did mine last year.
But, since you're a special case maybe you can walk in to TM and speak with an officer there.
Kelvynlim
post Jan 10 2021, 09:46 PM

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Wonderful to finally on new thread.. congrates!

Not sure am I short change by TM, I am on 500 mbps and connected to 2.4 GHz. When I did the Speedtest on wifi and only got 50-55 download speed in the evening. The router was positioned on 1st floor and test was done on ground floor.

I am using ASUS RT AX3000.

Any advise. Sorry as this is another speed question

user posted image
yongtjunkit
post Jan 10 2021, 09:49 PM

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QUOTE(Kelvynlim @ Jan 10 2021, 09:46 PM)
Wonderful to finally on new thread.. congrates!

Not sure am I short change by TM, I am on 500 mbps and connected to 2.4 GHz. When I did the Speedtest on wifi and only got 50-55 download speed in the evening. The router was positioned on 1st floor and test was done on ground floor.

I am using ASUS RT AX3000.

Any advise. Sorry as this is another speed question

user posted image
*
That’s normal for 2.4 ghz, you must use 5ghz for the best WiFi performance, especially for high speed like 100mbps and faster
XeactorZ
post Jan 10 2021, 10:55 PM

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QUOTE(Kelvynlim @ Jan 10 2021, 09:46 PM)
Wonderful to finally on new thread.. congrates!

Not sure am I short change by TM, I am on 500 mbps and connected to 2.4 GHz. When I did the Speedtest on wifi and only got 50-55 download speed in the evening. The router was positioned on 1st floor and test was done on ground floor.

I am using ASUS RT AX3000.

Any advise. Sorry as this is another speed question

user posted image
*
This is due to you connected to 2.4GHz
Please connect 5GHz one
go626201
post Jan 11 2021, 12:22 AM

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QUOTE(Kelvynlim @ Jan 10 2021, 09:46 PM)
Wonderful to finally on new thread.. congrates!

Not sure am I short change by TM, I am on 500 mbps and connected to 2.4 GHz. When I did the Speedtest on wifi and only got 50-55 download speed in the evening. The router was positioned on 1st floor and test was done on ground floor.

I am using ASUS RT AX3000.

Any advise. Sorry as this is another speed question

user posted image
*
Check your android setting got something call wifi scanning or bluetooth scanning(should be in privacy setting),try disable it. And the speed for 2.4Ghz should be faster.
But better choice is just directly use 5Ghz and no more problem. (Setup Mesh Network then all good.)
sHawTY
post Jan 11 2021, 12:24 AM

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QUOTE(Kelvynlim @ Jan 10 2021, 09:46 PM)
Not sure am I short change by TM, I am on 500 mbps and connected to 2.4 GHz. When I did the Speedtest on wifi and only got 50-55 download speed in the evening. The router was positioned on 1st floor and test was done on ground floor.
Macha, you're connected to the 2.4GHz lah
To get full 500Mb/s on WiFi, there are a few criteria
1. Your device itself must support 2x2 AC/AX
2. You need to be connected to 5GHz, not 2.4GHz
3. You need to set the 5GHz band to 80MHz
4. Don't expect to get 500Mb/s if you're far away from the router. The only way to get full 500Mb/s on WiFi even with all those criteria met, is if you're standing very close to the router. The further you go, the lower the speed will be unless you setup mesh network all around the house using Ethernet backhaul
dayojah
post Jan 11 2021, 07:49 AM

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How long are TM taking to fix dead VDSL now? Fault reported on Friday.
I suspect the ancient Huawei NT box has died
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post Jan 11 2021, 09:18 AM

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QUOTE(sHawTY @ Jan 11 2021, 12:24 AM)
Macha, you're connected to the 2.4GHz lah
To get full 500Mb/s on WiFi, there are a few criteria
1. Your device itself must support 2x2 AC/AX
2. You need to be connected to 5GHz, not 2.4GHz
3. You need to set the 5GHz band to 80MHz
4. Don't expect to get 500Mb/s if you're far away from the router. The only way to get full 500Mb/s on WiFi even with all those criteria met, is if you're standing very close to the router. The further you go, the lower the speed will be unless you setup mesh network all around the house using Ethernet backhaul
*
And your device is the only device using the wifi...
shahie
post Jan 11 2021, 09:48 AM

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QUOTE(sHawTY @ Jan 11 2021, 12:24 AM)
Macha, you're connected to the 2.4GHz lah
To get full 500Mb/s on WiFi, there are a few criteria
1. Your device itself must support 2x2 AC/AX
2. You need to be connected to 5GHz, not 2.4GHz
3. You need to set the 5GHz band to 80MHz
4. Don't expect to get 500Mb/s if you're far away from the router. The only way to get full 500Mb/s on WiFi even with all those criteria met, is if you're standing very close to the router. The further you go, the lower the speed will be unless you setup mesh network all around the house using Ethernet backhaul
*
there are 2 type of ppl, someone just need an wifi with internet connection, doesn't matter what wifi speed they get and another like me, everywhere on wifi in my home i need to archive 450mbps and above (package 500mbps) thus with that, every 25 - 30 ft distance, i installed mesh wifi with ethernet backhaul, ground floor 2 mesh X60 and 1st floor 2 mesh M9 plus, if one each at X60 at ground floor and 1st floor, only get 139mbps furtherst point.

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bk5
post Jan 11 2021, 11:25 AM

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QUOTE(Kelvynlim @ Jan 10 2021, 09:46 PM)
Wonderful to finally on new thread.. congrates!

Not sure am I short change by TM, I am on 500 mbps and connected to 2.4 GHz. When I did the Speedtest on wifi and only got 50-55 download speed in the evening. The router was positioned on 1st floor and test was done on ground floor.

I am using ASUS RT AX3000.

Any advise. Sorry as this is another speed question

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Best effort depending on the situation. Also if you are sharing with others in your household and/or you have multiple devices connected to the same router and you didn't set qouta for each user/device in router QoS settings.

Also distance and obstacles between your device(s) and the router can affect the speed. MESH could be a solution as others have pointed out in this thread.

This post has been edited by bk5: Jan 11 2021, 12:02 PM
ray8426
post Jan 11 2021, 02:26 PM

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Want to ask, Unifi installation enquire...

1. Must have 1 fiber equipment with multiple fiber port device, then only can lay the fiber from there to own house?
That day they come over to my house and say my house too far to that equipment..... They need ask other team install that equipment in my house that road only can lay cable to my house......

2. How long they install that box/equipment ?
From my apply until now already more than 2 month... still pending..... haiz..... rclxub.gif

This post has been edited by ray8426: Jan 11 2021, 02:26 PM
sHawTY
post Jan 11 2021, 08:04 PM

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QUOTE(ray8426 @ Jan 11 2021, 02:26 PM)
From my apply until now already more than 2 month... still pending.....
Eleh, baru 2 bulan
There are those in here who had to wait for years before TM proceeded to install another DP in their road
enduser
post Jan 11 2021, 08:41 PM

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QUOTE(ray8426 @ Jan 11 2021, 02:26 PM)
Want to ask, Unifi installation enquire...

1. Must have 1 fiber equipment with multiple fiber port device, then only can lay the fiber from there to own house?
That day they come over to my house and say my house too far to that equipment..... They need ask other team install that equipment in my house that road only can lay cable to my house......

2. How long they install that box/equipment ?
From my apply until now already more than 2 month... still pending..... haiz..... rclxub.gif
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1.Do ur homework, email or chk with all other provider...celcom fiber, digi, allo, maxis fiber etc.

2. From that feedback put official complain to mcmc

3. Follow up, might take time though

Btw where r u located?
supergen3
post Jan 11 2021, 11:03 PM

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Hi. I have a question about the time required for TM to bring on-line a new FDP installation. My Taman just got it's FDPs installed yesterday on 10 Jan. TM contractors started work on 23 Nov 2020 pulling fiber cable. I went to maxis and Digi stores to apply for fiber broadband today. They cannot find my Taman in the availablity port list. Anyone can share how long to wait for TM HSBB to release the new ports?
asellus
post Jan 11 2021, 11:13 PM

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QUOTE(supergen3 @ Jan 11 2021, 11:03 PM)
Hi. I have a question about the time required for TM to bring on-line a new FDP installation. My Taman just got it's FDPs installed yesterday on 10 Jan. TM contractors started work on 23 Nov 2020 pulling fiber cable. I went to maxis and Digi stores to apply for fiber broadband today. They cannot find my Taman in the availablity port list. Anyone can share how long to wait for TM HSBB to release the new ports?
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Wait for a couple of month or so if you want Maxis/Digi. For Unifi, you may get it a little bit earlier.

supergen3
post Jan 11 2021, 11:58 PM

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QUOTE(asellus @ Jan 11 2021, 11:13 PM)
Wait for a couple of month or so if you want Maxis/Digi. For Unifi, you may get it a little bit earlier.
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Thanks!
aniq8676
post Jan 11 2021, 11:59 PM

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QUOTE(supergen3 @ Jan 11 2021, 11:03 PM)
Hi. I have a question about the time required for TM to bring on-line a new FDP installation. My Taman just got it's FDPs installed yesterday on 10 Jan. TM contractors started work on 23 Nov 2020 pulling fiber cable. I went to maxis and Digi stores to apply for fiber broadband today. They cannot find my Taman in the availablity port list. Anyone can share how long to wait for TM HSBB to release the new ports?
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For other ISPs have to wait a few months because the FDP in your residential area will be given first to existing Streamyx users, because those ports are automatically reserved for Streamyx users (although the FDP is still not activated) because it is part of JENDELA . While for new users who want to subscribe need to wait a little longer (if the port is still there), because they are in the process of transferring streamyx users to fiber.
jcws87
post Jan 12 2021, 12:56 AM

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QUOTE(supergen3 @ Jan 11 2021, 11:03 PM)
Hi. I have a question about the time required for TM to bring on-line a new FDP installation. My Taman just got it's FDPs installed yesterday on 10 Jan. TM contractors started work on 23 Nov 2020 pulling fiber cable. I went to maxis and Digi stores to apply for fiber broadband today. They cannot find my Taman in the availablity port list. Anyone can share how long to wait for TM HSBB to release the new ports?
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I was told it usually take TM 2-3 month to bring the FDP on-line. To share my own experience, TM install the FDP on mid-Sept 2020 (I took a picture of the FDP box and the number). The next day, I went to TM Point to reserve my port by showing them the picture and FDP number. drool.gif During this duration, you might or not(MIA) mad.gif see TM people going around the test the FDP even after the FDP have been set up to the top of the pole. After 2 month (mid-Nov 2020), I went again to TM Point to ask them to go on-line the system. bruce.gif The next day morning, I received a SMS on the installation details. biggrin.gif

And after 4-5 days later, a neighbour of mine when to the main Maxis Center (not those agent or top-up center) to apply for fiber service and able to get it install the next day. whistling.gif
tomastan4134
post Jan 12 2021, 09:32 AM

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just receive a call from TM HQ. asking me want to renew contract of my unifi 300mbps. currently my package is 300mbps (TURBO upgrade) after finish contract priced at RM209 i think. officer offer me with same 300 mbps package without hypptv. (just data only) for RM 139 (same price when my previous contract with RM 70 discount). good deal?
cba5566
post Jan 12 2021, 10:58 AM

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QUOTE(supergen3 @ Jan 11 2021, 11:58 PM)
Thanks!
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If u stay at landed house , priority should choose unifi .
If u dl p2p , unifi still friendly with p2p .Other ISP hard to say ...
u need find out which isp throttle p2p .
powerwoot
post Jan 12 2021, 11:23 AM

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QUOTE(supergen3 @ Jan 11 2021, 11:03 PM)
Hi. I have a question about the time required for TM to bring on-line a new FDP installation. My Taman just got it's FDPs installed yesterday on 10 Jan. TM contractors started work on 23 Nov 2020 pulling fiber cable. I went to maxis and Digi stores to apply for fiber broadband today. They cannot find my Taman in the availablity port list. Anyone can share how long to wait for TM HSBB to release the new ports?
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won't be too long, best to go to TM Point first to register your interest. But I doubt you can opt for what telcos you want besides Unifi itself, the current priority is given to streamyx users and unifi new application, unless digi or maxis have some agreement with TM to reserve ports to them.
soonwai
post Jan 12 2021, 02:17 PM


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QUOTE(tomastan4134 @ Jan 12 2021, 09:32 AM)
just receive a call from TM HQ.  asking me want to renew contract of my unifi 300mbps.  currently my package is 300mbps (TURBO upgrade) after finish contract priced at RM209 i think.    officer offer me with same 300 mbps package without hypptv. (just data only) for RM 139 (same price when my previous contract with RM 70 discount).  good deal?
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If the service is good in your area, just take it. I don't think other ISPs are cheaper than RM139 for 300Mbps. But check for better deals anyway.
ray8426
post Jan 12 2021, 02:18 PM

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QUOTE(enduser @ Jan 11 2021, 08:41 PM)
1.Do ur homework, email or  chk with all other provider...celcom fiber, digi,  allo, maxis fiber etc.

2. From that feedback put official complain to mcmc

3. Follow up, might take time though

Btw where r u located?
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1. Already check all, most base on TM port...... they say wont have port until TM provide. By the way i am current with streamyx account..... need remain TM possible to avoid terminate....

2. I am think it that way..... I will complaint 1 more time before complain to MCMC.

3. i dont mind follow up.... as long can get fiber

Penang, Georgetown.

This post has been edited by ray8426: Jan 12 2021, 02:22 PM
supergen3
post Jan 12 2021, 02:53 PM

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QUOTE(powerwoot @ Jan 12 2021, 11:23 AM)
won't be too long, best to go to TM Point first to register your interest. But I doubt you can opt for what telcos you want besides Unifi itself, the current priority is given to streamyx users and unifi new application, unless digi or maxis have some agreement with TM to reserve ports to them.
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I see your point about the Streamyx customers getting first opportunities to get the ports. My wife mentioned to me that TM sales representatives have been going door to door asking residents whether they are Streamyx customers since last week. Too bad I dumped Streamyx years ago in favour of Digi infinite 150 package. Just have to be patient then.

This post has been edited by supergen3: Jan 12 2021, 02:53 PM
chkwong
post Jan 12 2021, 03:29 PM

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QUOTE(tomastan4134 @ Jan 12 2021, 09:32 AM)
just receive a call from TM HQ.  asking me want to renew contract of my unifi 300mbps.  currently my package is 300mbps (TURBO upgrade) after finish contract priced at RM209 i think.    officer offer me with same 300 mbps package without hypptv. (just data only) for RM 139 (same price when my previous contract with RM 70 discount).  good deal?
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Take it. Don't think twice. It's a good deal at RM 139 for 300 mbps. You don't need HppyTV. There are much better options out there for digital streaming.
tomastan4134
post Jan 12 2021, 03:49 PM

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QUOTE(chkwong @ Jan 12 2021, 03:29 PM)
Take it. Don't think twice. It's a good deal at RM 139 for 300 mbps. You don't need HppyTV. There are much better options out there for digital streaming.
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yeah that what i thought so. i dont ever use the hypptv box also. currently im using android tv box with iptv 4k app installed.


QuantumEdge
post Jan 12 2021, 09:45 PM

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Any tool/ways to extract PPPoE password from Netis DL4480V1?
My friend requested the password from TM, they sent him the password 3 days ago....so far his Netis router still able to access the internet without the need of entering the new password. Meanwhile, he cant setup his deco m9 with the provided password
taqu
post Jan 13 2021, 08:09 AM

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QUOTE(QuantumEdge @ Jan 12 2021, 09:45 PM)
Any tool/ways to extract PPPoE password from Netis DL4480V1?
My friend requested the password from TM, they sent him the password 3 days ago....so far his Netis router still able to access the internet without the need of entering the new password. Meanwhile, he cant setup his deco m9 with the provided password
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Either get the password from the browser's password manager (if saved), otherwise call TM again.
solarmystic
post Jan 13 2021, 11:47 AM

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Anybody else experiencing really slow downloads from US servers right now?

Trying to get an NVIDIA driver from their us based server and it is really really friggin slow at 50KB/s lol
lukemanz
post Jan 13 2021, 11:52 AM

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QUOTE(supergen3 @ Jan 11 2021, 11:03 PM)
Hi. I have a question about the time required for TM to bring on-line a new FDP installation. My Taman just got it's FDPs installed yesterday on 10 Jan. TM contractors started work on 23 Nov 2020 pulling fiber cable. I went to maxis and Digi stores to apply for fiber broadband today. They cannot find my Taman in the availablity port list. Anyone can share how long to wait for TM HSBB to release the new ports?
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You need to go to TMPoint and apply for unifi.
Make sure you jot own the unifi installation address, order number and schedule installation date farther/later as possible.
Next day call 100/chat and cancel the installation, said change of mind.
Then give those unifi installation address to maxis or Digi if you wanna apply with them whistling.gif
supergen3
post Jan 13 2021, 12:10 PM

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QUOTE(lukemanz @ Jan 13 2021, 11:52 AM)
You need to go to TMPoint and apply for unifi.
Make sure you jot own the unifi installation address, order number and schedule installation date farther/later as possible.
Next day call 100/chat and cancel the installation, said change of mind.
Then give those unifi installation address to maxis or Digi if you wanna apply with them whistling.gif
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Good idea. Now is cmco in my state. Can drag out the scheduled installation date and then cancel. My Taman is an old residential area over 40 years old and has less than 60 houses. Majority of the residents are retirees. So I am not worried about not enough ports to be allocated. I took a closer look at the new FDP in black enclosure, it's from fiberhome brand and has 16 ports output. I counted 5 FDP on the poles in my Taman. Anyone knows how much ports is available from one FDP for use?
XeactorZ
post Jan 13 2021, 03:05 PM

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