guys is it normal, i am living in Penang but when i run speedtest or log into my gmail account i see they say i am using a computer from Ipoh,Perak??

Hi guys just want to confirm with you tech sifu's here. Currently from my room using wifi i can get the full 100mbps from my 100mbps package only on my computer. But with my phone, only can get about 40 mbps despite sitting at the exact same spot.
But my parent on the ground floor their ipad and phone only getting about 11-15 mbps. Just want to confirm if i buy this unifi mesh wifi for them will their speed increase? Also increase by how much if the answer is yes?
Bcs i am curious how come my phone could only get 40mbps but pc can get full 100mbps despite both being on wifi and on the same spot?

Guys what does it mean when my tp link ac1200 all light are on???

Usually it is only the first 4 lights from left that is on...

Anyone keep losing internet connection??? Keep happening since after 8pm like that..

Do you guys happen to know what could be causing my Internet to keep losing connection frequently? I called tm they already did something on their side but still same. They want to send technician over but the covid cases in my area is high so not really keen on them coming over.

Sorry I also don't know this. But I when the dc happens I see router lights either
1.1st light from left blinking then the 3 other light slowly appeared.
2. First 3 lights from left are on but the 4th light is red. For this case need to turn off router and modem manually then only it get solved.

Yes I am using that router that you mention. Can I just buy a better one from tm then they come and fix and install??
Bcs the IT shops near my house all unfriendly money face people, don't want to do business with them.

[quote=coolguy_0925,Apr 20 2021, 06:13 PM]
err buying from TM again is like you're back to square one

No other shops nearby? Or buy online? Or you are afraid you are not familiar with setting up the router?

[/quote]


[quote=enduser,Apr 20 2021, 06:38 PM]
Dun ever get tm to replace ur router ,u will be tied for another 24month contract

Get from lazada or shoppe

For router selection read here https://www.blacktubi.com/

[/quote]


[quote=ellim33,Apr 20 2021, 06:46 PM]
I suspect the ac adapter is not good. Please try with other ac adapter with same voltage rating, current rating can be about the same or higher.

[/quote]


[quote=aniq8676,Apr 20 2021, 06:53 PM]
Yes, you can buy a new router through TM for RM188 without any contract renewal. But the type of router is given randomly depending on the stock available in an area.

The type of router that will be given to you through randomly

NETIS DL4480V (Unifi firmware)
AZtech DS244WSGV (Unifi firmware)
TP-LINK Archer C1200 (Unifi firmware)
TP-LINK Archer C6 (TP-Link firmware)
D-LINK DIR-842 (Unifi firmware)
D-LINK Covr-1100 (D-Link firmware)
D-LINK DIR-825M (D-Link firmware)
fiberhome sr120-a (Fiberhome firmware)
ZTE Unknown model (ZTE firmware)

I suggest you buy a router from outside

[/quote]


[quote=HariszKilz,Apr 20 2021, 07:06 PM]
[/quote]
Yes I am using that router that you mention. Can I just buy a better one from tm then they come and fix and install??
Bcs the IT shops near my house all unfriendly money face people, don't want to do business with them.

I recommend you if you buy through Shopee or Lazada if you can wait a bit. I bought TP Link AX20 at Shopee to replace the router and it works fine for now and speed still remains the same but it's a bit stable and it's also Wifi 6. If you don't want to spend much on router, AX20 is already enough if you're planning to change it. I really don't recommend you to change through TM as people already mentioned it, their router is a bit 'kayu' and the same thing may happen again. Just buy outside TM.

[/quote]
Thanks everyone for replying, too many people to quote.
I will buy myself since everyone recommend it. But me and my entire family are not tech savy people, so installing it will be a problem if need to do a lot of things..

Surprised that all the routers tm are selling are not up to standard...

[quote=ellim33,Apr 20 2021, 06:46 PM]
I suspect the ac adapter is not good. Please try with other ac adapter with same voltage rating, current rating can be about the same or higher.

[/quote]


[quote=Scissorshand,Apr 20 2021, 10:14 PM]
Yes I am using that router that you mention. Can I just buy a better one from tm then they come and fix and install??
Bcs the IT shops near my house all unfriendly money face people, don't want to do business with them.

I recommend you if you buy through Shopee or Lazada if you can wait a bit. I bought TP Link AX20 at Shopee to replace the router and it works fine for now and speed still remains the same but it's a bit stable and it's also Wifi 6. If you don't want to spend much on router, AX20 is already enough if you're planning to change it. I really don't recommend you to change through TM as people already mentioned it, their router is a bit 'kayu' and the same thing may happen again. Just buy outside TM.

[/quote]
Could it be your power adapter? Try finding another with similar voltage

[/quote]
Do you guys happen to know know any physical shop that sell this kind of power adapter?? I check Harvey Norman and mrdiy website they don't have this kind of adapter. Don't want to order from online where I have to waste 2-5 days or more to get it..

Hi, just want to thank your for solving my router disconnecting problem. You guys saved me money and stress from buying a new router. Since I bought a new power adapter it haven't disconnected for 5 days already. Dont know what make your think it was the power adapter problem when the router could still received power?
Also the new power adapter I notice it is warm, is this normal or its my power supply problem??

Anyone know why suddenly I can't open many websites on my Samsung phone?websites like tomsguide ,macrumors and many more just fail to load up??
Keep getting ERR_CONNECTION_CLOSED?

This post has been edited by RiriRuruRara: Jul 26 2021, 02:41 AM

Anyone having slow Internet? Reddit,twitter and gaming buffering?

Having slow youtube too on app

Guys quite often I have problem entering a few sites, example latest one is apple Malaysia. I get error "this site can't be reached " some people say its bcs I'm on ipv6, if I tell tm this will they be able to do anything to fix it?

Usually when I call them up to tell them I can't enter some sites they do something that will work for a day and back to some problem...

Yes I turn off /on router still same problem.

Is it possible I call tm and they fix it from their side? Bcs I'm noob in these things and also since I'm already paying them.😁

in case this is not the issue but something else? Bcs I see many people on ipv6 also but I don't see them complaining they having trouble entering websites..


Tplink archer c1200

Guy if using the router and modem tm provide is it possible that my neighbour house he can see and receive my wifi signal?

Staying in a semidetached house and I'm asking about the house that doesn't share the same wall as mine?

lol even in my own house some parts can't get strong signal but my neighbours house can receive my signal?
Yes he does have my phone number so if he wants to use my wifi it's possible since my password is the default password.
To change my password I have to go to some website consist of numbers right if I'm not mistaken?

Thabks my router is tp link ac1200

Thank you.
At the router configuration page the wireless client part will show everyone that been using your WiFi right??