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> Official TM UniFi High Speed Broadbrand Thread V9, save RM200 from 16 February - 31 March ! (Unifi)

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TSCalvin871989
post Feb 15 2011, 10:08 PM, updated 9y ago

Im Batman
******
Senior Member
1,229 posts

Joined: May 2008
From: Gotham City




UniFi

user posted image



* Have any useful information that will able to help our fellow unifi users and feels the need to be included in this post ? sent me a pm.
* Got a poll question and/or along with the poll choices related to Unifi that you want to see feature in the next thread ? sent me a pm.

Note: Only selected poll will be choosen if any | Poll status submitted by users for thread V10: 0



IMPORTANT NOTES (MUST READ)


Internal Wiring
Minimal drilling is required for fibre installation to the premise to allow fibre cable entrance into the house. Internal concealed wiring will not be carried out by TM. However, customers can arrange their own or choose from TM’s authorised list of contractors at their own expense. TM shall propose the recommended list of contractor for the concealed wiring (wall or ceiling). As this is beyond the job scope of RNO, customer will deal and make payment directly to the contractor. Operationally, reappointment is to be arranged when the conceal wiring is completed. Customer is required to inform TM for installation appointment.
Premise currently under renovation
During installation day, TM will not proceed if the customer premise is under renovation unless insist by customer, TM will charge customer accordingly if request for other appointment time. Customers who are having their home renovated are advised to inform TM prior setting service installation appointment. TM shall not be responsible for any damages resulted from construction and renovation done by customer through third party during or after the installation.
Customer Unreachable and Change of Appointment
Premise inaccessibility or deferment of installation appointment upon the installation team’s arrival at a customer’s premise will be subject to a charge of RM100. Re-appointment will be subject to time slot availability.
High-Rise VDSL & FTTH
For high-rise (condos, apartment, office building) ,TM would require to access the MDF/SDF room to physically activate the port which normally locked by the Building Management/Maintenance. Therefore, customers are required to communicate and make arrangement with your Building Management/Maintenance Office to ensure someone is available to grant the access to TM UniFi Installer to MDF/SDF room during the installation time. Without the access to MDF/SDF room, installation cannot be performed and TM has to revisit which will incur unnecessary cost to customer.
In the case of copper wired building that uses VDSL2 technology, successful delivery of UniFi services is subject to technical testing. TM has the right to cancel the order should the building copper wire is deemed as not passing the technical test or not ready to deliver the service.




UniFi Service Guide
The easy steps on knowing UniFi services.

1.Residential Service Guide
[attachmentid=2044583]

2.Business Service Guide
[attachmentid=2044586]

3.MCMC Anti Spamming Toolkit
[attachmentid=2044587]

4.MCMC Press Release Anti Spamming Toolkit
[attachmentid=2044588]

5.Third Party E-mail Setting
[attachmentid=2044590]

6.HyppTV Service Guide
http://www.unifi.my/Files/ServiceGuide/Hyp...0%2001%2011.pdf

UniFi Equipments User Manual
You may download the user manual as for your reference.

1.Optical Network Unit.
[attachmentid=2044597]

2.VDSL2 Modem.
[attachmentid=2044599]

3.Residential @ Business Gateway.
http://www.unifi.my/files/usermanual/RG%20...ser%20Guide.pdf

4.HyppTV Set-Top-Box (STB).
[attachmentid=2044603]

5.Cordless / DECT Phone.
http://www.unifi.my/files/usermanual/Panas...er%20Manual.PDF

Wireless Technology - An Understanding
[attachmentid=2044605]



The fibre of UniFi: http://www.themalaysianinsider.com/feature...fibre-of-unifi/
Getting Unified – A walkthrough: http://www.themalaysianinsider.com/feature...-a-walkthrough/
The Unifi Installation – My Experience: http://www.shaolintiger.com/2010/12/29/the...-my-experience/



* Thanks to TM twitter for the tweets, links to the article, blog (ShaolinTiger) & video (TheXMagellan)



http://www.mikrotik.com/
http://routerboard.com/pricelist.php?showProduct=101
http://www.landasan.com.my/mikrotik/index.htm

Mikrotik RB250GS

For those who want to get MikroTik, please check out the latest PayPal promo price from Soliton below specially for LYN members.
Quite a bit discount on shipping cost! thumbup.gif


[attachmentid=2044572]

* credit to klseet for the information above, thanks! notworthy.gif



user posted image

http://klseet.com/

klseet website for information on TM-Unifi

TM-UniFi Related

- About TM-UniFi
- Replacement Option Summary
- My Setup
- DD-WRT for UniFi
- MikroTik RB250GS
- MikroTik RB750 / 750G
- TP-Link TL-WR841N / ND V7.x

DD-WRT Related

- About DD-WRT
- Setup Walk Through
- TP-Link
- Buffalo
- ASUS

OpenWrt Related

- About OpenWrt
- TL-WR741ND Ver1.8

Tomato Related

- About Tomato
- Buffalo WHR-HP-G54

Information

- SoPhone Vs iPhone4 [HK eZone 20Jan2011]
- TP-Link PA-211 HomePlug AV (3rd Generation) [by HK eZone 20Jan2011]
- HomePlug - 9 Products Comparison (Chinese)

* When there's rizvanrp the expert, then came a newbie who's now slowly making a name for himself. thank you, klseet ! notworthy.gif



user posted image

http://unifi.athena.my/

rizvanrp website of the unofficial HSBB (Unifi) "handbook".

UPDATE 27th January 2011 : Updated the site with details regarding the new 7.09 router firmware. Added port forwarding guide to the Router Config section
UPDATE 20th January 2011 : Added the official TM DIR-615 G2/7.05B firmware file to the Downloads page (untested).
UPDATE 15th January 2011 : Happy new year! Added a Router Compatibility List (with configuration information) for routers that natively work with Unifi. Do drop me a PM if you have any updates for the list
UPDATE 31st October 2010 : Switched to lite UI due to security issues.
UPDATE 14th October 2010 : Added DIR-615 config.bin file format spec to the router password dumping guide.
UPDATE 10th October 2010 : Added router password dumping guide for the TM DIR-615 G1/G2 which is compatible with all firmware revisions as of now (7.05 + 7.05b). Don't bother calling the TM support hotline for your account/router details anymore smile.gif!
UPDATE 3rd October 2010 : TM has upgraded the stock router to rev G2 (DIR-615 G2) with Firmware 7.05B. Current guides are not compatible with this new model AFAIK. Do not attempt to downgrade/reflash as the hardware revision change may indicate a different platform.Thanks to LYN-er IcEMoCHa for this information!
UPDATE 23rd August 2010 : Added the MikroTik RB250GS Unifi configuration guide. It completely replaces the DIR-615 G1 without any issues. Thanks klseet!
UPDATE 9th August 2010 : Added a Router Config (DIR-615) section for info/guides related to the DIR-615 stock firmware. Fixed the iPod/iTouch/iPad w/ TM DIR-615 G1 bug!
UPDATE 9th August 2010 : Due to popular demand, I've added a DD-WRT firmware flashing and configuration guide for the TM DIR-615 G1 router.
UPDATE 28 July 2010 : Unifi/TM is sending out text messages to customers telling them that it is 'encouraged' to enable the remote management option for troubleshooting issues. This should only be enabled when you call in to perform troubleshooting and they request access to your router and immediately disabled after that. The router firmware itself is bugged and allows an attacker to download the configuration file off your router without using the correct username/password combination so it is recommended that you DO NOT enable this option.
UPDATE 19th June 2010 : Unifi network seems to be okay again. Massive network downtime from 4pm 18th June till about 1pm today due to some 'load balacing' issues (?). ( http://forum.lowyat.net/topic/1407338/+1100 )
UPDATE 12th June 2010 : Added a new security notification to the router security (DIR-615) guide & added DIR-615 G1 stock factory firmware to downloads section
UPDATE 11th June 2010 : Switched over to a nicer webhost smile.gif Thanks for the suggestion mylinear !
UPDATE 9th June 2010 : Added Method 2 to custom router configuration guide
UPDATE 9th June 2010 : Added IPTV information and configuration article
UPDATE 5th June 2010 : Added firewall configuration to the DIR-615 security configuration guide
UPDATE 4th June 2010 : Added FTTH wiring information and pics from old LYN threads
UPDATE 3rd June 2010 : Included removal of TR-069 protocol in the DIR-615 security configuration guide
UPDATE 31st May 2010 : Added custom router guide (1st method) for TM DIR-615 VLAN bridging
UPDATE 30th May 2010 : Highlighted DIR-615 security flaw + added security configuration guide

* A very big thank you to rizvanrp for his guides & contribution! notworthy.gif



LYN Unifi users list

VIP5

Calvin871989
djhenry91
iZim
klseet
heizad
jaylatias
+Newbie+
j0n8
vergas
yoda
BlueWind
pr0di9y
otosan
digipaq
adamw
sapekman
boonykun
saiya
HoNeYdEwBoY
IwanAGP
rg470
KuzumiTaiga
pronaz
NoobboyZzZ
deunan
vin_ann
playsafe69
raimy_m9
solemn_86
coconutzz
carbonfibre
jAkUn
Bigbonez
codex
adzyan
efarhan

VIP10

DzX
AMDAthlon
YouDontKnowMyName
fat cat
tHeRiDdLeR
old_and_slow
raifalove
kuekss

VIP20

angelofro
outdoorxplorer
-pWs-
xavier7
meLi
calvin
StanleYz
Aim@n
ytchoong
Rithrade
doremon

BIZ5

MX510
vivre

BIZ10

kuekss

BIZ20


* Want to see your name in the list ? then give me a shout out in your post or sent me a private message
To give me a shout out, please follow the format below.
example,

Unifi list: Calvin871989 - VIP5




http://forum.lowyat.net/index.php?showuser=58779

QUOTE
user posted image

Since you are here, you already definitely know what UniFi is all about. Want to apply and don't want to go through the hassle of queuing up in TM Point's, looking for a parking and traffic jam.

Thanks to one of authorized reseller who is also an active member of LYN forum, you can now apply for UniFi just from home or your office.

PM "rattan" and you will get a reply on how to go around it.

Or you can just PM "rattan" with subject : UniFi application with the details filled in. Form is below, its as simple as that smile.gif

Details required (all information is compulsory and must be current Streamyx account holder name) :-
Name as per IC (Full name) :
IC number (NEW):
Full Address as per bill :
Email (must be a valid email address) :
H/p no (must be valid, for TM to call) :
Streamyx Telephone no :
Streamyx userid :
Preferred unifi username 5-8 characters (please provide 3 options just in case 1 is used): 1) 2) 3)
Installation Prefer weekday or aweekend (someone must be at home to explain to contractor where you want to place your system) : Weekend or Weekday, please indicate.
Termination- Telephone line only, Streamyx only /or BOTH :
Package (VIP5, VIP10 or VIP20) :




TM UniFi High Speed Broadbrand News

(21 January 2011) http://twitter.com/TMCorp/status/28417285165158400
UniFi installation promo 15 Jan-15 Feb.RM200 installation fee waived 4all new successful subscriber registrations

(12 January 2011) http://twitter.com/TMCorp/status/25338087773052928
Online registration for UniFi now available.Customers who reg. online get a FREE 1 mnth UniFi package subscription fee.

(28 September 2010) http://twitter.com/TMCorp/status/25777240517
Current Promotion - VIP 20 and BIZ20 packages will have the installation fee waived until 31 December 2010.

(22 September 2010) http://twitter.com/TMCorp/status/25182201785
Beginning 1 October 2010, an installation fee of RM200 will be imposed for UniFi installation orders.

(30 August 2010) http://twitter.com/TMCorp/status/22508389157
Get UNIFI before 30 September and enjoy RM200 off! TM to begin charging for installation from 1 October.

(26 March 2010) http://twitter.com/TMCorp/status/11073868275
LATEST: NO volume cap 4 all #unifi packages 4 now.Decision due to public feedback.TMwill only monitor usage pattern 4 time being



Important: Please read the Frequently Asked Questions (FAQ) & Terms & Conditions (T&C), Thank You.



user posted image user posted image

Welcome To The Official TM UniFi High Speed Broadbrand Thread V9

V1 V2 V3 V4 V5 V6 V7 V8

Official TM Website
Official UniFi Website
Official UniFi Youtube
Official TM Twitter
UniFi HyppTV
UniFi Wikipedia
myUniFi
myEMAIL

user posted image

Help & Support

How To Subscribe

It’s easy to subscribe to the UniFi package of your choice. Just follow these simple steps:

1. Check for UniFi service availability in your area at the Check Service Availability page
2. If your location is serviceable, just walk in to to seected TMpoint to subscribe to UniFi.
3. You may also subscribe by calling TM UniFi Centre at 1 300 88 1222 or email us at unifi@tm.com.my

TMpoint

For general enquiries, or for more info on UniFi, please visit your nearest TMpoint Centre:

Central Region

TMpoint Bangsar
No.8 & 10,
Tingkat Bawah,
Jalan Telawi 5,
Bangsar Baru,
59100 Kuala Lumpur

TMpoint Damansara Utama
No. 91-93, Jln. SS 21/1A,
Damansara Utama
47400 Petaling Jaya
Selangor

TMpoint Menara
Tkt Bawah, Menara TM
Jalan Pantai Bharu
50672 Kuala Lumpur
MONDAY - FRIDAY
8.30am - 5.30pm
SATURDAY & SUNDAY CLOSED

TMpoint Shah Alam
Bangunan TM Shah Alam
Persiaran Damai,
Seksyen 11
40000 Shah Alam
Selangor

TMpoint Taipan
No.27 & 29,
Jalan USJ 10/1A
47620 Subang Jaya
Selangor

TMpoint Muzium
Bangunan Muzium TM
Jalan Raja Chulan
50200 Kuala Lumpur
MONDAY - FRIDAY
8.30am - 5.30pm
SATURDAY & SUNDAY CLOSED

TMpoint Jalan TAR
No. 374, Tingkat Bawah
Wisma CS Holiday
Jalan Tuanku Abdul Rahman
50100 Kuala Lumpur

TMpoint Pandan Indah
L1/O2, Tingkat Bawah
Menara Maxisegar
Jalan Pandan Indah 4/2
Pandan Indah,
55100 Kuala Lumpur

TMpoint Setapak
Ibusawat TM Setapak
44, Persiaran Kuantan
53200 Kuala Lumpur

TMpoint Ampang
42, Jln Mamanda 7
Ampang Point
68000 Ampang
Selangor

TMpoint Kepong
No 67, Jalan Metro Perdana Barat 1
Taman Usahawan Kepong Utara
52100 Kepong
Kuala Lumpur

TMpoint Rawang
Lot 21, Jalan Maxwell
48000 Rawang
Selangor

TMpoint Bukit Raja
Jalan Meru,
41050 Kelang
Selangor

TMpoint Port Klang
No. 57 & 59, Jalan Cungah,
42000 Port Klang
Selangor

TMpoint Petaling Jaya
No. 22 & 24 Jalan Yong Shook Lin
46050 Petaling Jaya
Selangor

TMpoint Kajang
No 37 & 38
Jalan Tun Abdul Aziz
43000 Kajang
Selangor

TMpoint Taman Desa
Tkt Bawah, Wisma TM Taman Desa
Jalan Desa Utama
58100 Kuala Lumpur

TMpoint Cyberjaya
Ground Floor, TM IT Complex
3300 Lingkaran Usahawan 1 Timur
60000 Cyberjaya
Selangor

TMpoint Serdang
No. 36, Jalan Dagang SB 4/2
Taman Sungai Besi Indah
43300 Seri Kembangan
Selangor

TMpoint Kelana Jaya
Unit 109B Ground Floor
Kelana Park View Tower
No. 1 Jalan SS 6/2
47301 Kelana Jaya
Selangor

TMpoint Puchong
No. 12 & 13, Jalan Kenari 5,
Bandar Puchong Jaya,
47100 Puchong,
Selangor

TMpoint Sunway Damansara
Tkt Bawah & Tingkat 1, Unit C-08,
Jalan PJU 5/17, Dataran Sunway,
47810 Kota Damansara
Selangor

Southern Region

TMpoint Seremban

No. 176 & 177, Tingkat Bawah
Jalan Dato' Bandar Tunggal
70000 Seremban

TMpoint Skudai
No 17 & 19, Jalan Laksamana 1,
Taman Ungku Tun Aminah,
81300 Skudai
Johor

TMpoint Kluang
No 1 & 2,
Jalan Dato Teoh Siew Khor
86000 Kluang

TMpoint Kulai
Lot 435, Jln Kenanga 29/11,
Taman Indah Putra,
81100 Kulai
Johor

TMpoint Pasir Gudang
No 23 A, Tingkat Bawah
Jalan Bandar Pusat Perdagangan
81700 Pasir Gudang

Northern Region

TMpoint Kulim
No 4 & 5, Jalan Tunku Asaad,
09000 Kulim
Kedah

TMpoint Bayan Baru
No. 68, Jln. Mahsuri
11950 Bayan Baru
Pulau Pinang

TMpoint Butterworth
Wisma TM Butterworth
Ground Floor, Jalan Bagan Luar
12000 Butterworth
Pulau Pinang

TMpoint Bukit Mertajam
Jalan Arumugam Pillai,
14000 Bkt. Mertajam
Pulau Pinang

user posted image

Installation Guide

From making an appointment to the signing-off of the Service Acceptance Form, here is a complete step-by-step process of how we bring UniFi into your home or office.

Step 1: Appointment

Appointment is made at the point of registration. You may choose your preferred date and time for UniFi installation but please note that installation for FTTx (Fibre to the Home or Office) is expected to take between 4-8 hours, and for VDSL2, 2-3 hours.

24 hours prior to the agreed installation date and time, the TM UniFi Centre will call you for a final confirmation. Our UniFi technician will also call you just before he goes to the agreed address of installation.

Step 2: Site Assessment

Upon arrival at your home or office, our technician will brief you on the step-by-step process of the entire installation. This includes:

(i) Site assessessment (outdoor and indoor)
(ii) Cable entrance (drilling point for FTTx)
(iii) Equipment termination point
(iv) Route of wiring

In the case of FTTx installation, our technician will determine the location of the Fibre Distribution Point (FDP), whether it is located on an overhead pole, or underground. If the underground fibre access is blocked due to any home or office renovation, it may require a longer installation period than for overhead fibre access installation.

For VDSL2, site assessment is much quicker since our technician need only access the building’s MDF room and perform the necessary cabling there.
Note: VDSL2 - your existing Streamyx or Business Broadband access will be disabled during this exercise.

Step 3: Installation

It's time to complete the installation process. As part of this process, some minimal drilling may be required. After laying the cables we will determine which modem is suitable for your home. Indoor installation requires more time as our technician needs to lay the internal fibre optic cable. Cables of sufficient length will be provided. However, in cases where additional cable lengths are required, some minimal charges will be incurred. To prevent unsightly wiring, wires and cables will be housed in proper casings.

However, if you wish it to be a drill-free installation, and if the fibre optic cables are required to be pulled through your home or office ceiling, we have a panel of contractors that you can work with, the costs of which will be borne by you.

VDSL2 does not require drilling since UniFi connection will come from the existing phone jack in your home or office. For this premise type, indoor installation requires minimal setup time.

Step 4: Equipment Setup

After laying all the cables, it’s time to connect the equipment. Our technician will first set up the BTU followed by Premise Gateway, Set-top-Box (for Residential package only) and DECT Phone. Once the equipment is tested and works properly, our technician will then show you that all the services are in working order.

Step 5: Completion

You are required to sign-off a Service Acceptance Form (SAF) as part of the process to complete the installation work. For a complete understanding of what TM UniFi service is, please read the terms and conditions in your service agreement. If you require more information or encounter any problems with the services, please contact us through any of the following avenues:
TM Unifi centres – call 1 300 88 1221
Email us at unifi@tm.com.my
Your nearest TMpoint outlet

Technical Assistance 24/7

24/7 Technical Assistance

We are ready to assist you 24/7. Please call our Technical Support team: 1 300 88 1221

Initial steps you can take:

If possible, always try to troubleshoot or do a quick check by yourself first, such as:

1. Ensure that all equipment are switched on and properly connected to the power points.
2. Ensure that all equipment are correctly connected to each other, no loose cable connections.
3. If you think your Internet connection is slow or erratic, you may want to test your Internet speed at the UniFi Speedtest first.
+ If the results return as normal, the problem may be caused by the website or server you are accessing.
+ If the results return as unsatisfactory, call us immediately for assistance.

Things you SHOULD NOT DO:

Do not carry out any of the following without any advice from the TM UniFi Centre or TM Technicians:

1. Hard reset or reconfigure the following equipment:
+ Broadband Termination Unit (BTU)
+ Residential/Premise Gateway (RG/PG)
+ Set-Top-Box (STB)

2. Hard resetting the above equipment may cause service interruption
3. Unplug or move existing wiring especially cables that connect the Fibre Wall Socket (FWS) to the BTU and BTU to the RG/BG.

Frequently Asked Questions -> http://www.unifi.my/unifi/index.php?option...d=51&Itemid=203
UniFi RESIDENTIAL GENERAL TERMS AND CONDITIONS -> http://www.unifi.my/unifi/index.php?option...d=68&Itemid=214

user posted image





HyppTV

Official HyppTV Website

user posted image

Frequently Asked Questions -> http://www.unifi.my/hypptv/index.php?optio...id=48&Itemid=64


This post has been edited by Calvin871989: Apr 4 2011, 11:03 AM
NoobboyZzZ
post Feb 15 2011, 10:14 PM

Getting Started
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Junior Member
235 posts

Joined: Apr 2010
From: cheras



1st ^^ add me in noobboyzzz
LeoLilieno
post Feb 15 2011, 10:16 PM

On my way
****
Senior Member
508 posts

Joined: Oct 2008


New thread...... Repost my question here....

I will have my Unifi installed this sunday and I stay in highrise condo. Will the technician ask me to pay additional charges as I am under the promotion of "free installation" Pls advice as most of my friends who stayed in double link house were being asked to pay even though they also suppose to enjoy the free installation promo. Pls advice.
TSCalvin871989
post Feb 15 2011, 10:16 PM

Im Batman
******
Senior Member
1,229 posts

Joined: May 2008
From: Gotham City



QUOTE(NoobboyZzZ @ Feb 15 2011, 10:14 PM)
1st ^^ add me in noobboyzzz
*
VIP5 ?
NoobboyZzZ
post Feb 15 2011, 10:17 PM

Getting Started
**
Junior Member
235 posts

Joined: Apr 2010
From: cheras



QUOTE(Calvin871989 @ Feb 15 2011, 10:16 PM)
VIP5 ?
*
yea just register
IwanAGP
post Feb 15 2011, 10:24 PM

Nothing is Possible!
*******
Senior Member
9,393 posts

Joined: Jan 2008
From: S'wak||KL||SG


QUOTE(LeoLilieno @ Feb 15 2011, 10:16 PM)
New thread...... Repost my question here....

I will have my Unifi installed this sunday and I stay in highrise condo. Will the technician ask me to pay additional charges as I am under the promotion of "free installation" Pls advice as most of my friends who stayed in double link house were being asked to pay even though they also suppose to enjoy the free installation promo. Pls advice.
*
I think additional charges are for extra cables. There's a list that consists of all the length of cables that should be provided. The additional charges are for the cables i guess. For high rise, you don't need extra cables. High rise buildings uses vdsl in which you connect to unifi through the telephone port on ur wall. Besides that, installation fee can only be paid through official TM bill, means included in the first 5 months tm bill @ RM40 per month. Since u registered during free installation period, this will be waived.
NoobboyZzZ
post Feb 15 2011, 10:26 PM

Getting Started
**
Junior Member
235 posts

Joined: Apr 2010
From: cheras



QUOTE(IwanAGP @ Feb 15 2011, 10:24 PM)
I think additional charges are for extra cables. There's a list that consists of all the length of cables that should be provided. The additional charges are for the cables i guess. For high rise, you don't need extra cables. High rise buildings uses vdsl in which you connect to unifi through the telephone port on ur wall. Besides that, installation fee can only be paid through official TM bill, means included in the first 5 months tm bill @ RM40 per month. Since u registered during free installation period, this will be waived.
*
hey , actualy i register my unifi yesterday , its still promotion time , by them time there come to install for me do there will charge me?
IwanAGP
post Feb 15 2011, 10:30 PM

Nothing is Possible!
*******
Senior Member
9,393 posts

Joined: Jan 2008
From: S'wak||KL||SG


QUOTE(NoobboyZzZ @ Feb 15 2011, 10:26 PM)
hey , actualy i register my unifi yesterday , its still promotion time , by them time there come to install for me do there will charge me?
*
I have not registered within the period and they din request any payment from me too. Installation fee of 200 bucks is incurred in the first five months bill which is RM40x5. In short, NO. Unless you ask them to do special recabling for you la... Different case. Just get ready a 4-socket-extension for them to plug in all the devices (voip phone, dir-615 router, btu and stb connected to TV). And... think where they should install all the devices before they come, just to make life simpler. Consider the location of your tv and ur wall socket(the telephone port).
NoobboyZzZ
post Feb 15 2011, 10:37 PM

Getting Started
**
Junior Member
235 posts

Joined: Apr 2010
From: cheras



QUOTE(IwanAGP @ Feb 15 2011, 10:30 PM)
I have not registered within the period and they din request any payment from me too. Installation fee of 200 bucks is incurred in the first five months bill which is RM40x5. In short, NO. Unless you ask them to do special recabling for you la... Different case. Just get ready a 4-socket-extension for them to plug in all the devices (voip phone, dir-615 router, btu and stb connected to TV). And... think where they should install all the devices before they come, just to make life simpler. Consider the location of your tv and ur wall socket(the telephone port).
*
ok sir ,
LeoLilieno
post Feb 15 2011, 10:38 PM

On my way
****
Senior Member
508 posts

Joined: Oct 2008


Since they are using the existing copper line, it means that its not using the fibre optic then. In this case, its same as streamyx albeit higher capacity. Am I right?
IwanAGP
post Feb 15 2011, 11:15 PM

Nothing is Possible!
*******
Senior Member
9,393 posts

Joined: Jan 2008
From: S'wak||KL||SG


QUOTE(LeoLilieno @ Feb 15 2011, 10:38 PM)
Since they are using the existing copper line, it means that its not using the fibre optic then. In this case, its same as streamyx albeit higher capacity. Am I right?
*
Should be the same concept... Not very sure on this technical thingy. hahaha
For vdsl, the latency is higher than FTTH... Not good for gamers
Yea... My ping to kl/penang is 60ms+-... Overseas goes 500ms++. I think this is not for every high rise building. I saw some ppl with better ping than mine. I think my area has a higher latency.

This post has been edited by IwanAGP: Feb 15 2011, 11:17 PM
deunan
post Feb 15 2011, 11:18 PM

New Member
*
Junior Member
13 posts

Joined: Nov 2009


Hi Calvin

New Unifi-er.. Username deunan

user posted image


Hi everyone..

My new DIR615 comes with 7.09 firmware. The option to change the PPPOE mode to Bridging Mode so that I can use my own custom-router is missing. sad.gif

Tried to do away with DIR615 and use PFSense. I've tagged WAN interface with VLAN 500.. But the PFSense's PPPOE Dialler refuses to connect.. I tried to put in the PFSense WAN interface with the MAC address from DIR615's WAN interface (the one stated on the sticker underneath the D-Link) - No go.

The only thing I haven't tried is changing the password for my unifi access - "username@unifi". I've a feeling that the password for "username@unifi" which is hard-coded in the DIR615 is different than the one they emailed me.. Anyone knows how I can verify this? Can't risk changing it in the D-Link, I'd be lockout from the internet then..

Another option - downgrade the firmware to 7.05b. Should I ?

Even another option - junk it for a different router.. A bit pricey but am willing to consider.. Any recommendations?


Thank you guys!
boxsystem
post Feb 15 2011, 11:21 PM

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QUOTE(LeoLilieno @ Feb 15 2011, 10:38 PM)
Since they are using the existing copper line, it means that its not using the fibre optic then. In this case, its same as streamyx albeit higher capacity. Am I right?
*
it is fiber optics. from their exchange to your building. inside your building will be copper as per built.

you might want to read here.

http://www.praibroadband.com/2010/11/tm-un...or-residential/

or here.
http://www.unifi.my/unifi/index.php?option...d=69&Itemid=218


I suggest that all new subscribers/subscribers-to-be to read first before signing anything. Otherwise, later all complaint like there's no tomorrow.


Added on February 15, 2011, 11:29 pm
QUOTE(deunan @ Feb 15 2011, 11:18 PM)
Hi Calvin

New Unifi-er.. Username deunan

user posted image
Hi everyone..

My new DIR615 comes with 7.09 firmware.  The option to change the PPPOE mode to Bridging Mode so that I can use my own custom-router is missing.  sad.gif

Tried to do away with DIR615 and use PFSense. I've tagged WAN interface with VLAN 500..  But the PFSense's PPPOE Dialler refuses to connect.. I tried to put in the PFSense WAN interface with the MAC address from DIR615's WAN interface (the one stated on the sticker underneath the D-Link) - No go.

The only thing I haven't tried is changing the password for my unifi access - "username@unifi". I've a feeling that the password for "username@unifi" which is hard-coded in the DIR615 is different than the one they emailed me..  Anyone knows how I can verify this? Can't risk changing it in the D-Link, I'd be lockout from the internet then..

Another option - downgrade the firmware to 7.05b.  Should I ?

Even another option - junk it for a different router..  A bit pricey but am willing to consider..  Any recommendations?
Thank you guys!
*
I don't think that they would change the account password without telling you. They aren't supposed to anyway. You might want to check the modem/router's log? esp on PPPoE part.

I am not sure on bridging as I've thrown out that DIR-615 completely out of the picture. Thanks to the sifus, I'm satisfied with mikrotik now.

This post has been edited by boxsystem: Feb 15 2011, 11:29 PM
rizvanrp
post Feb 15 2011, 11:33 PM

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QUOTE(deunan @ Feb 15 2011, 11:18 PM)
Hi Calvin

New Unifi-er.. Username deunan

user posted image
Hi everyone..

My new DIR615 comes with 7.09 firmware.  The option to change the PPPOE mode to Bridging Mode so that I can use my own custom-router is missing.  sad.gif

Tried to do away with DIR615 and use PFSense. I've tagged WAN interface with VLAN 500..  But the PFSense's PPPOE Dialler refuses to connect.. I tried to put in the PFSense WAN interface with the MAC address from DIR615's WAN interface (the one stated on the sticker underneath the D-Link) - No go.

The only thing I haven't tried is changing the password for my unifi access - "username@unifi". I've a feeling that the password for "username@unifi" which is hard-coded in the DIR615 is different than the one they emailed me..  Anyone knows how I can verify this? Can't risk changing it in the D-Link, I'd be lockout from the internet then..

Another option - downgrade the firmware to 7.05b.  Should I ?

Even another option - junk it for a different router..  A bit pricey but am willing to consider..  Any recommendations?
Thank you guys!
*
pfSense should work fine with Unifi as long as you setup VLAN 500 and designate it as your WAN interface, never had any issues with it. There's no MAC address authentication so it's not necessary to change it. If you don't want to mess with the DIR-615 firmware and just want to check out the login credentials, you can use the Windows VLAN forwarder tool (http://unifi.athena.my/downloads.html) so you can setup your own PPPoE dialer in Windows and connect that to Unifi. Another option would be to just navigate to the user/pass page in the DIR-615 web interface and view source -- scroll down/CTRL+F your username and you should be able to see the password in plaintext.
IwanAGP
post Feb 15 2011, 11:54 PM

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QUOTE(rizvanrp @ Feb 15 2011, 11:33 PM)
pfSense should work fine with Unifi as long as you setup VLAN 500 and designate it as your WAN interface, never had any issues with it. There's no MAC address authentication so it's not necessary to change it. If you don't want to mess with the DIR-615 firmware and just want to check out the login credentials, you can use the Windows VLAN forwarder tool (http://unifi.athena.my/downloads.html) so you can setup your own PPPoE dialer in Windows and connect that to Unifi. Another option would be to just navigate to the user/pass page in the DIR-615 web interface and view source -- scroll down/CTRL+F your username and you should be able to see the password in plaintext.
*
oh my god... how can they let us view the password like that. Lolz
rizvanrp
post Feb 16 2011, 12:01 AM

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QUOTE(IwanAGP @ Feb 15 2011, 11:54 PM)
oh my god... how can they let us view the password like that. Lolz
*
All routers are like that. I guess the Windows dialer save password feature is more secure as its encrypted in memory.. but you can still just run wireshark while it's connecting and pick up the password.
lala_cai
post Feb 16 2011, 12:08 AM

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hi guys,

anyone having the same problem like pronaz and rumahadam_afiq?
I'm having exactly the same issue.
all direct downloads are very very slow for unifi about (10k -20k)
my streamyx line able to dl full speed.
got my unifi less than 1 month.
pronaz
post Feb 16 2011, 12:24 AM

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[reposting because of new thread]

QUOTE(rumahadam_afiq @ Feb 6 2011, 01:53 PM)
Hi guys,

Pls advice!!
I just switch over to Unifi VIP 5 Mbps.

I tested via Unifi Speedtest, I can get:-
Download Speed: 4743 Kbps (593 KB/sec transfer rate)
Upload Speed: 4357 Kbps (545 KB/sec transfer rate)

I often use Rapidshare/Hotfile...etc to donload movies...etc. Before switch to Unifi my transfer rate always get around ~120KB/sec.

Unfortunatley after switch to UNIFI, it seems more and more and more slower than that. MAx i can get around 35KB/sec.

I call TM Unifi technical team. According to them since speed test was OK, then it must be the traffic causing this slow transfer rate to that server. BUT I still cannot get it. Why when using streamyx (Package 1Mbps), I always get around 100~KB/sec.
I really dissapointed now caused I need to wait for more than 1 hour for 100mb file.

Please help or advice me if someone had the same problem??
*
Hi all, please add me to the subscriber list. (Thanks Calvin871989!)

Username: pronaz
Package: VIP5

I have something to share with you guys. I'm facing the same problem as stated by rumahadam_afiq and a few others here. So I went thru all 100+ pages of this thread last nite (4hrs!!) and found that no one has done any tests (correct me if I'm wrong but I don't have time to check on prev vers of this thread). So I decided to run some simple tests to check.

Here's the situation. I was a Streamyx 1mb user before (capped at 1.5mb/s), and I was regularly getting 100kB/s from direct download sites like RS, HF, FS etc. After switching to Unifi on 12 Feb (3 days ago), I'm now getting 15-30kB/s. I have tested this on several different direct download servers with different files and the problem is the same. So, it doesn't appear to be due to a "busy server".

My browsing and YouTube speeds are superb, it's only direct download speeds that are affected. I have tested with both Unifi IP ranges 175.xxx.xxx.xxx and 110.xxx.xxx.xxx and the problem remains. My Unifi 5mb speeds should not be lower than my previous Streamyx 1mb speeds. So here's wot I did:

Tests were done on wired connection using CAT6 cable, with no background processes, and with all other PCs in the house shutdown. I used plain vanilla Google Chrome instead of any download managers for a fair result. Files were selected and downloaded using the same sites at 3 different times of the day. As I'm not a premium account holder, all tests were done using Slow/Free downloads and full 500kB/s speeds weren't possible. All were done on the same IP and the range was 110.159.xxx.xxx. Here are the results (click on spoiler for screenies):

Fileserve.com
14 Feb 11pm testfile A: 14.8 kB/s
14 Feb 11pm testfile B: 17.3 kB/s
15 Feb 04am testfile B: 213.0 kB/s
15 Feb 03pm testfile B: 18.1 kB/s
» Click to show Spoiler - click again to hide... «

Filesonic.com
14 Feb 11pm testfile B: 197.0 kB/s
15 Feb 04am testfile B: 199.0 kB/s
15 Feb 03pm testfile B: 201.0 kB/s
» Click to show Spoiler - click again to hide... «

Hotfile.com
14 Feb 11pm testfile D: 34.3 kB/s
14 Feb 11pm testfile B: 24.5 kB/s
15 Feb 04am testfile B: 234.0 kB/s
15 Feb 03pm testfile B: 54.9 kB/s
» Click to show Spoiler - click again to hide... «

Rapidshare.com
14 Feb 11pm testfile C: 34.0 kB/s
15 Feb 04am testfile C: 151.0 kB/s
15 Feb 03pm testfile C: 53.6 kB/s
» Click to show Spoiler - click again to hide... «

Microsoft.com (added reference)
15 Feb 04am testfile E: 662.0 kB/s
15 Feb 03pm testfile E: 1254.0 kB/s
» Click to show Spoiler - click again to hide... «

Here's my Speedtest:
user posted image
My setup:
RG - DIR 615 (fw 7.05B)
VDSL - HG 655a
Elevation - 10th Floor Condo
DNS - Google DNS

All direct download sites were heavily throttled at 11pm and 3pm with the exception of Filesonic which we'll take as the reference point. The other 3 download sites have noticeably increased in speed at 4am.

It appears that there is some type of traffic shaping/throttling on my Unifi account. If Unifi is a premium service as advertised, and there is the application of Fair Usage Policy, then there should not be any kind of throttling on my account as I have only just subscribed and am not a heavy downloader previously while using Streamyx.

My Unifi service was installed on 12 Feb 2011, and it is just 3 days old. The so-called FUP states that traffic management will not impact customers who do not exhibit unfair usage behavior. Am I to believe that within these 3 days I have been using the service unfairly? Or has my account been throttled from the beginning?

Bottomline is, I'm now paying for a "premium High Speed Broadband" service that downloads slower than my old Streamyx slowband. I've started the usual round of support reports with the cust care and will update on the outcome. Hope this info helps those of you who are planning to subscribe and it would be good if the rest could run some tests and share the results. Thanks for reading smile.gif

This post has been edited by pronaz: Feb 16 2011, 12:50 AM
rattan
post Feb 16 2011, 03:00 AM

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Selayang got coverage already. I just applied 5MB, appointment on the net when registering says only in March can install. Terrible sad.gif


Added on February 16, 2011, 4:09 amby the way i cant find unifi voip call rates. Local calls, outstation calls, landline to landline, unifi voip to mobile phone call rates ?

They dun have it on their site.

This post has been edited by rattan: Feb 16 2011, 04:09 AM
IwanAGP
post Feb 16 2011, 06:48 AM

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QUOTE(rattan @ Feb 16 2011, 03:00 AM)
Selayang got coverage already. I just applied 5MB, appointment on the net when registering says only in March can install. Terrible sad.gif


Added on February 16, 2011, 4:09 amby the way i cant find unifi voip call rates. Local calls, outstation calls, landline to landline, unifi voip to mobile phone call rates ?

They dun have it on their site.
*
For VIP packages
"Free calls to TM fixed lines nationwide"
"FLAT RATE 10sen/min to all mobile and other fixed line numbers"

Source: http://www.unifi.my/unifi/index.php?option...d=76&Itemid=206

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