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Official TM UniFi High Speed Broadband Thread V39, READ 1ST PAGE FOR RELEVANT WIFI INFO
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askm
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Feb 3 2021, 02:48 PM
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Getting Started

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Recently, unifi throttle their speed on peak hours? I requesting unifi for the reset port twice, but the speed just can maintain 2 hours then to drop 60% of my package speed (300mbps to 94mbps). What should i can do, Need you advise.
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askm
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Feb 8 2021, 02:42 PM
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Getting Started

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QUOTE(elbamevol @ Feb 7 2021, 07:44 PM) Hi Guys, Im staying in setia alam, i'm on unifi 500 mbps package, but for the past 2 days my speed has only been in the range of 30-50 mbps..tried retarting the router and modem..not helping. anyone facing similar issues ? which unifi number i should call to lodge a report? Recently, unifi THROTTLE the speed on peak hours. on my side, I can only got 30% of the speed (around 90mbps of my package 300mbps). I had pay attention on this speed reading, it's very constant not more not less exactly the number 90 everytime i tested, that mean reading was already under controlled by something or been setted to their required amount. Call TM few times, but useless. They use re-set port "title" to adjust back your normal speed. This normal speed can only last few hours then be throttled again.
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askm
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Feb 8 2021, 04:59 PM
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Getting Started

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QUOTE(soonwai @ Feb 8 2021, 03:29 PM) Let me give it a test today. What are the peak hours? the peak hours is around 9am~4pm for today. As i tested just now 4:45pm speed back to normal compared with speed in the noon around 70% cut off. This tested in LAN CT6 cable with no other WIFI device connected.
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