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 Official TM UniFi High Speed Broadband Thread V39, READ 1ST PAGE FOR RELEVANT WIFI INFO

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coolguy_0925
post Jan 2 2021, 07:48 PM

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QUOTE(powerwoot @ Jan 2 2021, 06:59 PM)
oh man, my wire snapped.... bloody monkeys 🤬[attachmentid=10746017]
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Monkeys celebrating New Year by swinging on your fibre cable? Demm... mad.gif I have monkeys visiting the back of my house too sweat.gif

So no internet for the whole long weekend for you console.gif
coolguy_0925
post Jan 6 2021, 08:34 PM

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QUOTE(ckimsem @ Jan 6 2021, 08:25 PM)
ViewQwest a very cheap fiber broadband with 100mbps for RM48 only  shocking.gif  blink.gif . I wonder if those would jump ship if one is in coverage?
https://viewqwest.com.my/personal/internet/vqnetworks/
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QUOTE(QuantumEdge @ Jan 6 2021, 08:29 PM)
Geegee, another high-rise only telco?
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Ya looking at the coverage only highrise

And according to the website, RM48 is for 38mo contract and RM48 for 18mo only
coolguy_0925
post Jan 14 2021, 01:11 AM

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QUOTE(olivur @ Jan 14 2021, 12:54 AM)
so like what’s the current favourable ip range since 175.xx isn’t 🤔
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Anything other than 42.188.xxx.xxx which always give lower speed

175.xxx
219.xxx
1.xxx
coolguy_0925
post Jan 17 2021, 08:44 PM

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QUOTE(PBDHH @ Jan 17 2021, 08:18 PM)
Anyone having issues with unifi TV? Error code: 108005. Suddenly all channels cannot work and it says the page cannot be displayed.
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I am watching since 7.30pm, no issue
coolguy_0925
post Feb 2 2021, 10:55 PM

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QUOTE(sadlyfalways @ Feb 2 2021, 10:13 PM)
Still having YouTube profile pictures on comments not loading lol. Tried everything, even changed dns to google. Only vpn fixes the problem.

YouTube 4K can play no problem.

Anybody else noticing this ?

user posted image
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Unifi using IPV4 here

No issue displaying profile pic for Youtube
coolguy_0925
post Feb 3 2021, 08:50 PM

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Sluggish internet speed for unifi here

Is TM gonna use MCO as the excuse again? mad.gif
coolguy_0925
post Feb 3 2021, 09:23 PM

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QUOTE(kelvin4578 @ Feb 3 2021, 08:55 PM)
where is ur location?
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Southern Msia but not as bad as others

Only can feel sluggish loading for certain sites
coolguy_0925
post Feb 6 2021, 12:45 AM

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QUOTE(XeactorZ @ Feb 6 2021, 12:39 AM)
Anybody can access to Twitter?
Tried restart modem not working sweat.gif
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Hmmm… can't reach this page
twitter.com took too long to respond
coolguy_0925
post Feb 18 2021, 10:35 PM

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QUOTE(y561994 @ Feb 18 2021, 10:32 PM)
Successfully downgraded from 300Mbps (in contract) ~RM115 to 30Mbps RM89. Thought cannot downgrade within contract. Internet rarely used.
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IINM if downgrade within contract will incur penalty

Where did you downgrade it and the person who attended you did not mention about penalty?
coolguy_0925
post Mar 9 2021, 01:45 PM

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QUOTE(man @ Mar 8 2021, 09:38 PM)
Try request for termination. I got the rm99 offer using that trick.
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What if the person said okay I will terminate your account now and you will lose your port to the one (your neighbour) queuing blink.gif
coolguy_0925
post Mar 9 2021, 01:51 PM

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QUOTE(QuantumEdge @ Mar 9 2021, 01:47 PM)
In that case, you can go terminate yourself if that area is already port full. thumbup.gif
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That is why I think the trick is a double-edged sword

Well I won't use it unless my area is also covered by Allo later since my monthly bill is... acceptable biggrin.gif
coolguy_0925
post Mar 10 2021, 09:39 PM

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QUOTE(aniq8676 @ Mar 10 2021, 06:15 PM)
One DP box supports up to 16 ports, originally only 8 unifi ports would be installed. If the unifi port is full, then they will use the splitter method. But there is a disadvantage if using the splitter, which is the quality of fiber reading will be slightly drop.

the following is a picture of a list of 8 unifi ports on one DP without any additional splitters

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How would I know if the port I am connected is splitted?

And, if splitted the quality of fiber reading will drop, what is the consequences? Lower speed? Like if I am sub to 100Mbps but I will get slightly lower?
coolguy_0925
post Mar 12 2021, 10:37 AM

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QUOTE(aniq8676 @ Mar 12 2021, 10:32 AM)
from unifi air to unifi fiber, yes you need to pay RM100

unless you upgrade from streamyx to Unifi you will not be charged RM100 even if you register with any agent. Because upgrading streamyx to Unifi still uses the same fixed line number
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Yes I can verify this

Was from streamyx to unfi N years ago via an agent because TMpoint refused to let me subscribe 10Mbps last time and they insist minimum is 30Mbps so contacted an agent online and he helped me to get 10Mbps

Thumbprint was taken after installation tho and no RM100 whatsoever
coolguy_0925
post Mar 14 2021, 09:47 AM

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QUOTE(Lescotesco @ Mar 13 2021, 10:33 PM)
do they even charge sst on something which is not service? that is not right...
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SST = Sales and Service Tax so goods sold also render 6% SST
coolguy_0925
post Mar 14 2021, 09:06 PM

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QUOTE(Lescotesco @ Mar 14 2021, 07:54 PM)
But that sales mostly is for manufacturer only. So retail sales all got no sst
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Well if you're sure it works that way you may file a dispute / complaint with TM or even Royal Malaysian Customs Department

But their FAQ did state device sales has no ST so which is which rclxub.gif sweat.gif

This post has been edited by coolguy_0925: Mar 14 2021, 09:10 PM
coolguy_0925
post Mar 15 2021, 10:55 PM

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QUOTE(aniq8676 @ Mar 15 2021, 10:52 PM)
your bill is RM159 (Unifi800+Ultimate+STD20) ? shocking.gif  shocking.gif
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Don't be surprised

He is not even the cheapest yet IINM, right? soonwai

This post has been edited by coolguy_0925: Mar 15 2021, 10:55 PM
coolguy_0925
post Mar 15 2021, 11:26 PM

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QUOTE(Lescotesco @ Mar 15 2021, 11:19 PM)
what did they put at the description of the charges for ur m4?

the sst can be avoided if they itemized it correctly.

My package is exactly same as urs, RM159 for 800 mbps + ultimate package. so i guess it will be the same for me.

when i get my first bill i will try to complain to mcmc for charging me sst of the m9 purchase. even if it is little but at least there is something. lol
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Well hope you have a case there

Anyway the FAQ was about price of devices that is being sold in TMpoint not being reduced when GST > SST

So... we'll wait for your update on your outcome with your complaint
coolguy_0925
post Mar 16 2021, 11:21 AM

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QUOTE(soonwai @ Mar 15 2021, 11:45 PM)
Sneaky TM, they put in "Service Detail", on the next line after "unifi pro 800Mbps" as "VAS 1 - Mesh WiFi Deco M4".

VAS = Value added service? So they are treating the Deco as a service. Hmm.
Well, the line item for my 800Mbps is RM349 discount RM250 = RM99.

In theory, I should be able to, and others have already done so, reduce it a further RM30 by changing Ultimate (RM60) to say, Ruby pack (RM30). However I actually watch HyppTV so it's fine.
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Actually I did try changing my Ultimate to Ruby via Chat, was told they can do so but the discount will also be reduced
coolguy_0925
post Mar 29 2021, 11:45 PM

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QUOTE(Ahkuan @ Mar 29 2021, 10:39 PM)
Hello, ive been using the orange white router since the day i signed up Unifi. Probly more than 5 years or even longer

Anyone here managed to replace with newer router without contract renewal or pay for the new router?
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Would recommend you to get one yourself outside
coolguy_0925
post Mar 31 2021, 10:49 PM

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QUOTE(orangutan @ Mar 31 2021, 10:45 PM)
I'm afraid you cannot do that. That's their cash cow. Refer to item #1 & #11 in the T&C you provided.

You could however find and book someone who is willing to take up your account by Transfer of Ownership.

Also I believe Time would have promotion to waive off the penalty fees if you transfer to them.
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Taking the lowest TV pack of RM30 x 12 months (assuming) = RM360 + RM500 broadband

RM860! TIME so generous??!

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