oh man, my wire snapped.... bloody monkeys 🤬

Thank goodness, TM guys came in the morning and reconnected back my fibre to the house. They said the disruption due to monkeys is pretty common as these animal used cables as their highway to move from pole to pole or house.
I said to them ask TM to look for cable that have stronger reinforce metal wire lah.
Since this is a standard installation from pole direct to the BTU, they said no additional charges no matter how many times snapped.

This post has been edited by powerwoot: Jan 3 2021, 12:33 PM

I believe is still can happen again, if the DP just few meters from my house, burying the cable underground will be a best solution. The problem is that the DP is about 90m from my house and there are 4 poles in used. Between these poles, my neighbors planted mango trees and this attracted monkeys that looking for food.

I am having aneka pack together with my rm129 subscription. Asked them many times with CS if the aneka rm30 need to pay on top of my rm129. They said all included in rm129 as I am getting Extra Exclusive Promo. I guess the broadband price is only at rm99.

won't be too long, best to go to TM Point first to register your interest. But I doubt you can opt for what telcos you want besides Unifi itself, the current priority is given to streamyx users and unifi new application, unless digi or maxis have some agreement with TM to reserve ports to them.

my unifi is working fine here, Melaka.

won't take too long, my TM guy mentioned it as address boundary. It will bec within a week or two.
In what sense that you can put pressure to them?, unless you're super vvip.

it's time to report to skmm. The similar as yours, TM reserved the FDP to the school nearby my house. My argument was, what is the main purpose to reserve a FDP with 8 ports to a small kampung primary school, and that school never subs any fiber installation from them for almost a year. Few weeks later TM agree to pull the fiber to my home.

There are few conversations between me and TM staff, skmm is something like a middle man. 2 diff TM officers attended my case, the first closed my case with a simple respond, no coverage at my address at the moment. I reopen it again, and argued again. The next weeks, TM staff called me and wanted to see the site of disputed. He brought along with his someone at higher ranked that can straight away give decision to let my application approve or not. Thankfully, he said ok, and next few days the installer came to pull the cable to my house and fixed the modem and router.
Roughly it took about 3 weeks when I complained to skmm until the final solution day, just few days before new year 2021.
Doesn't matter there is school or not, any FDP that the port still vacant to subs into, fight to get it.

me too, I will turn it off during thunderstorm. I don't want to take any risk frying any of the devices. I can still live without internet for 30 mins since mine is not an ISP that have obligation to turn it on most of the time 🤭

thanks for the sharing, will they have the same info if we buy any 3rd party router as well?

congratulations, as far as I remember you have been with streamyx for so many years and struggling demand for fibre which was the same situation as mine. I got my HSBB early this year after years of demand and complaining.

For almost a week now, my connection speed test jump to 300mbps from 100mbps. Tested using Ookla and Fast, either by wifi and cable connection.

Just realized it few days ago, may I know the purpose of the trial? if I am getting 300mbps but the same monthly fee as 100mbps, I don't mind another contract to be extended.

I wonder how much is the 'not interesting price' will be, I am just worried about submit of interest will trap me into new commitment.

If your current sub is 100mbps and you're interested to go for 300mbps, the special price is only rm179, cheaper abit from the rm199.

My 300mbps trial supposed to end on 14th. The trial speed is still here, wonder if they extend it to few days more. I am still have another few months until my contract ended. Tried my luck to get swu, the CS responded that SWU campaign already ended. The cheapest promotion that they can offer me is RM179.

A glitch perhaps? you are on 100mbps subscription aren't you? I am still at around 100mbps speed from several tests done minutes ago.