Refer to the first page of the thread, write a complaint letter to SKMM. Then look up this company "https://www.citybroadband.my/" to request for fibre broadband coverage at your residential address. This hopefully would whip TM into action with the appearance of a competitor. In my case, TM did roll out their unifi service in record time, when city broadband started building their fiber optic infrastructure in my hometown.

Mine also replied like this when I reported to MCMC last year. They said that the infrastructure will be available in March 2021. Around November, I already saw they started pulling Fibre to the pole and last week, all DP's are already up on the pole in my taman. Now, it's waiting for activation. The contractor said that everyone can use it within next month. That's a good news. So, probably yours will be like that too. Keep an eye on your telephone pole.