Just want to share my experience on the unbind and bind process of the STB [EC6108V8].
Get the MAC address of the new unit ready and call up the call centre to request for the unbinding of your current STB and the New STB. They might say that your current STB would not need unbinding, but that is false. Insist to unbind both.
Once the process is done on their end (might take several days), the STB will automatically come to the login screen. From here, you will need to input your Hypptv User ID [*****@iptv] & password. The password will default to
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123456
Entering the user ID and Password will bind the account to the STB. So, do make sure that you're on the new unit.
In my case, I was told that I did not need to unbind my current STB which, in the end, required a visit from their technicians. All they did was make a call to unbind the old STB and input my account in the new unit.
They replaced my first generation modem to the latest one for free though, so I got that going for me.
TL;DR : request to unbind both old and new STB. Wait for login screen to appear. input user and password on new STB.