Yesterday, TM finally come to my place to install Unifi...100Mbps Plan...Wake up this morning...Internet dead......BTU LOS red led blinking...Live Chat queue about 100 peoples, restart port and everything still nothing done except open case for technician come to check......

Only happy for less than 24 Hours

Hi all sifu, want to ask some question regarding Unifi Line Unstable

I just upgraded to Unifi 300Mbps from 100Mbps 1 month ago, and noticed the Ping unstable issue



Left ping is google dns ping, right ping is my TP-Link Deco to Unifi Router ping......

Usually happened from 7PM-10PM, sometime can reach until midnight, afterward become stable...

Previously 100Mbps seem no problem at all...

Restart Router and BTU doesnt do anything other than ip change...

Call 100 sent technician , but how detect problem when problem only happened non-working hour?


Is it possible my Unifi line cannot support such high speed, or just my area unifi problem