1.Do ur homework, email or  chk with all other provider...celcom fiber, digi,  allo, maxis fiber etc.

2. From that feedback put official complain to mcmc

3. Follow up, might take time though

Btw where r u located?

1. had to login as admin instead of user (not sure about the new white router with 4 antennas, but works on Netis and Az-Tech)
Try login with these
username: tmadmin
pwd:Adm@(last 4 digits of the mac address)

2. If you registered 100mbps plan, no more free unifi tv. >100mbps it's a yes.

According to TM staffs who attend my complaint, my taman falls under 'special' government project known as USP BBF (Broadband Fiberisation). It aims to convert the copper user to fibre. Maybe USP BBF was part of the JENDELA project as well.
Yes, 5 or 6 years of complaining to MCMC and help@tm email. Almost every two months I wrote to them. At first, they said planning for Q3 2019 project, then Q1 2020 but due to Covid-19 pandemic the project was postponed again until 9th December last year where on that date, they finally start to lay the fibre cable to the phone pole at the back alley of my taman. But all of the port at my taman will be reserved only for existing Streamyx user. Those without Streamyx, unfortunately need to wait sometime before they 'release' the port to them. According to TM, My taman falls under 'special' project known as USP BBF (Broadband Fiberisation) - project under government funds which aims to convert copper customer to fibre. Mainly targeted to the rural and suburban areas nationwide.
Project timeline based on my observation:

9 December 2020 - Contractor start to lay the fibre cable to my taman.
Early January 2021 - They finally 'bury' all of the cable to the main manhole at the entrance of taman.
Mid January 2021 - Black box FDP was installed.
End of January 2021 - FDP and pole labelling. They tied up the fibre cable to the loop shape as well.

1 February 2021 - received the call from agent that said my taman has been in service for unifi and they will submit my application to TM.
2 February 2021 - received the SMS from TM that stated that my unifi will be installed on the next day, 3rd February on afternoon session.      Thankfully, I was scheduled to WFH on 3rd february. If not need to ask for emergency leave.
3 February 2021 @ 5.00pm - The technician came to install my Unifi. The second installation on that day for my taman. Installation was FOC due to standard installation only.

Overall, it takes about 2 months for the project to be settled.

I just know from contractor. If ur area don't have port, how to get it instantly is subscribe to 300mbps. Then they will come and fix for u.

In my case, I was on 100mbps RM129 and they offered upgrade to 300mbps for RM139 minus hypptv pack, which I gladly took.

there is an underground offer of RM99 without Hypptv for 100mbps package. RM30 cheaper than your current rates.

Currently im using Streamyx 8Mbps at landed house which always give me unstable connection(always disconnect and reconnect). Called TM technician to check, he claimed that outside wiring no issue, he suspect inside wire got problem or 8Mbps cannot be used by multiple devices.

I'm just done pre-registration UNIFI 30Mbps plan with TM agent saying is BBF project.

I got few concerns,
If the installation is use back existing telephone line(change to VDSL?), i worry line not stable happen. Then no point for me to upgrade and tied to new contract again with higher monthly fees.
Actually I expect UNIFI 30Mbps come with Fiber, which is pull new cable to the house.
But saw the post saying Unifi 30Mbps - VDSL / FIBER can be VSDL or FIBER??

My areas 4G connection very weak. Complaint few times, telco won't take any action to upgrade, otherwise i rather use 4G instead of streamyx.

Hey guys, just noticed tm start installing fiber cables outside my house area (finally after 15 years)

Wondering if can subscribe to broadband by  other telco or just unifi only once tm finished installing them

Seems like cheaper packages at higher speed are only offered for existing customers

I got call offer from unifi, good upgrade?

Current plan: 100mbps RM136

New plan: 300mbps + free tplink mesh Deco M4 +RM30 from current plan

Unifi has recently giving out this new D link router for new installation. Anyone have any experience with this model?

yes, they update the firmware from the center. if you enable this function



by activating this function, tm expert can know your internet status, your total usage everymonth, can know how many times your internet has been reboot



if your internet has a problem, they can monitor it remotely.

Yes, but if you have internet connection problems, you cannot blame TM 100%, because they can't know the status of your router.

I’ve also received this. Wonder what is the promo package.

Anyone received this? Any idea what is the so called "exclusive" price for 800Mbps? If I were to click on the given link, it straight asking me to fill up info and submit. And, worst is, after submitting, the order is CONFIRMED. WTH.

Turbo --> Super Value YEP 2019 (currently)

No T&C. Nothing.

Something that you need to worry.



I don't understand how TM expects anyone to submit with this clause, without T&C, offer details, etc. Worst is, no package price list at all.

Can someone check if you are able to access iherb website.  Been trying to access without success the past day, is it me or everyone?

https://my.iherb.com/