This is confusing , I also ask before but no one got reply.

No agent here ? Maybe wait until next week to see any promotion like last year. ?

I managed to subscribe "try me broadband @ 100mbps" in October 2020. I subscribed via a WhatsApp number found online. So, I think subscribing thru agent might still have chance for 30 days trial or some special plan.

heLL_bOy
I am also curious , how those agent still have the same promotion , maybe special privilege ?
nyunyu
Does submitting this form actually go though TM system ? IF not it'll be a waste and sending private info to other agent ?
I haven't proceed yet but there is no packages on it.

Now is Jan 2021 , totally over like 4 months.Not sure agent still will provide it ?

What is the different between agent and dealer on Unifi section ? So do you know any new incoming promotion ?
How does the bill looks like if applying the 30 trial promotion ?

Wonderful to finally on new thread.. congrates!

Not sure am I short change by TM, I am on 500 mbps and connected to 2.4 GHz. When I did the Speedtest on wifi and only got 50-55 download speed in the evening. The router was positioned on 1st floor and test was done on ground floor.

I am using ASUS RT AX3000.

Any advise. Sorry as this is another speed question

Anyone here use unifi VOIP ? The phone land fix line ?
Does it have a function to Display Caller ID ? for those who use cordless phone with display ID ?

Something like handphone know the caller ID ?

How much did they charge you when you install them ?

How much does it cost ? can buy own self ?
If we didn't want to run on the roof , how much can a fiber optic bend ?

If we do not plan to pay , what kind of wall mounting tm install will install ? any picture example ?

I know about the installation but I wanted real picture.
I can't even find a single installation picture of unifi using standard installation even on previous tread.

I wonder , where I can find them ? goolge search image does not have any result too for standard installation.

If don't plan to pay or buy any microduct , just standard installtion , why does the contractor will not do it ?
It's standard and free ?

so , they did not give out raceway ?
why no one had post a single phone for standard installation at all ?

I really hope someone would post thier standard installation picture.
and how much can they bend the fiber if run through a long distant ?

Just got 30mbps installed yesterday afternoon. They gave me huawei modem and fiberhome router. The router already problematic after installation. Can't login to wifi, timeout error. Called the contractor back, lucky they're still around the area doing 2-3 more installation. The guy blamed me for using the wps button to pair. Since my phone couldn't connect even with correct pw, timeout error left and right, of course I'll test with wps pairing. The guy sqid some bullshit like "lain kali jangan tekan butang tu, seting wifi lari".. wtf man. What is the wps button purpose if I can't use it

wow...they can update remotely !!! surprise....means thay can control your router and all activities online.

Actually i register thru TM point but nvr take RM100 from me when register but today the technician after done installation call me pay RM100 to tm point within 1 week if i didn't pay its will automatic cut my network

That's cool. I am using unifi for 8 years 😂. Got this router as a replacement for the az-tech router. This router randomly reboots itself even after upgrading to the latest Nov 2020 firmware. Just wondering if let's say I wanna sell the TP link router after I do factory reset it should be fine right? Another thing I would like to ask if using own router can TM monitor our activities 😅? Because I used to make noise previously when my house was under copper. Their equipment were crappy and also always disconnected. So I am kinda famous for this reason 😬

Not true, if there's issue you can just say you're using 3rd party router. Very common, it won't prevent them creating report.

Of course if they send people to check and issue is your router then you get charge the RM50+SST la.

i upgrade from Streamyx 8M to unifi (via a agent), i didn't need to pay RM100, this is my first bill, seem like i got a month Waiver ( Promotion?? )

Guys, I want to ask something. Last month I upgraded from Streamyx to Unifi since it's finally available in my taman but yesterday, my speed got downgraded from 100Mbps to 1Mbps suddenly but the upload speed remains 50Mbps. So, I contacted TM and asked them to refresh but still the same and suddenly it is fixed around 2AM like that so I contacted them back and they said it's probably the router. The router probably could not handle high traffic and usage. I'm currently using the TP Link AC1200 provided by TM. They asked me to upgrade to Wifi 6 router their chipset is much more better and can handle heavy usage. Is it true tho that it's the router's fault ? I really want to upgrade anyway but asking for a confirmation first.

Just installed unifi 500/200 mbps package but speed test only shows 100mbps upload speed. Do I chase the installation technician or call TM to fix the upload speed? Thanks.

hi guys.

just got 100mbps finally replacing my VDSL in my low dense apartment.

they gave me a DLINK DVG-F2452

does anyone happen to know the tmadmin password? I have the tmuser login from the sticker....

just wanting to change my DNS.

RM0:unifi:Thank you for your interest in unifi. Your reference no is OCI-3-000136xxxx. Stay tuned for update on your service!

You can submit the report number to CS for them to check.

Call 100 to check. Live chat is useless.