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> Official TM UniFi High Speed Broadband Thread V38, READ 1ST PAGE FOR TURBO SPEED INFO! (Unifi)

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TSSilentVampire
post Nov 8 2019, 11:00 PM, updated 3w ago

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Welcome To The Official TM UniFi High Speed Broadband Thread V38

Previous UniFi Threads
V1 | V2 | V3 | V4 | V5 | V6 | V7 | V8 | V9 | V10
V11 | V12 | V13 | V14 | V15 | V16 | V17 | V18 | V19 | V20
V21 | V22 | V23 | V24 | V25 | V26 | V27 | V28 | V29 | V30
V31 | V32 | V33 | V34 | V35 | V36 | V37


LYN UniFi Users

TM UniFi Coverage & Subscribers: V1 V2

About UniFi: UniFi Home & Personal Plans UniFi Business Plans

Complain to SKMM/CFM: SKMM CFM


PLEASE READ BEFORE YOU PROCEED

10 Things You Should Know About UniFi

1. This service is a 24-month contract and a termination fee of the total cost of the remaining months on your contract is chargeable for termination of service within the contract period.

2. If your premises reside in high rise building served via copper, you must terminate your existing Streamyx service (if any).

3. Minimal drilling is required for fibre installation to the premise. You will be responsible for providing TV and 4-socket extension cord to complete the installation. No installation appointment will be made for premises under renovation.

4. All triple play services (internet, voice and TV) must be activated during service installation. Partial service activation is not allowed.

5. UniFi is a wired broadband service. Wireless connectivity is an option and is subject to interference and obstructions factor.

6. UniFi account owner or authorised contact person must be available during the service installation. For high rise premises, owners are required to make arrangement with Building Management Office for installation permission, internal cabling and access to telecommunication room.

7. Installation fee includes external cable entrance up to the internal wiring with maximum of 15 metres for fiber cable, 15 meters for Ethernet/phone cables and 30 metres for casing (raceway). Additional charges will be applied for cable more than 15 metres and 30 metres casing (raceway) and charges will be included in your UniFi bill. See video below for optional installation charges.

8. For other non-standard installation e.g. wiring above ceiling, underground and conceal wiring, you may appoint your own contractor or deal directly with TM appointed contractor. Payment will be made directly to the contractor.

9. Please provide correct and valid Billing Address / Postal Address. Please provide valid and preferred e-mail address, or phone number as bill will be sent via e-mail or SMS. Bill is accessible at Unifi website and you need to login: https://unifi.com.my/unifi-en/index.page. Register for e-bill here: https://unifi.com.my/e-bill/index.html

10. All UniFi equipment provided by TM is subject to 12 months warranty period.

IMPORTANT NOTES (MUST READ)

Internal Wiring
Minimal drilling is required for fibre installation to the premise to allow fibre cable entrance into the house. Internal concealed wiring will not be carried out by TM. However, customers can arrange their own or choose from TM’s authorised list of contractors at their own expense. TM shall propose the recommended list of contractor for the concealed wiring (wall or ceiling). As this is beyond the job scope of RNO, customer will deal and make payment directly to the contractor. Operationally, reappointment is to be arranged when the conceal wiring is completed. Customer is required to inform TM for installation appointment.

Premise currently under renovation
During installation day, TM will not proceed if the customer premise is under renovation unless insist by customer, TM will charge customer accordingly if request for other appointment time. Customers who are having their home renovated are advised to inform TM prior setting service installation appointment. TM shall not be responsible for any damages resulted from construction and renovation done by customer through third party during or after the installation.

Customer Unreachable and Change of Appointment
Premise inaccessibility or deferment of installation appointment upon the installation team’s arrival at a customer’s premise will be subject to a charge of RM100. Re-appointment will be subject to time slot availability.

High-Rise VDSL & FTTH
For high-rise (condos, apartment, office building) ,TM would require to access the MDF/SDF room to physically activate the port which normally locked by the Building Management/Maintenance. Therefore, customers are required to communicate and make arrangement with your Building Management/Maintenance Office to ensure someone is available to grant the access to TM UniFi Installer to MDF/SDF room during the installation time. Without the access to MDF/SDF room, installation cannot be performed and TM has to revisit which will incur unnecessary cost to customer.
In the case of copper wired building that uses VDSL2 technology, successful delivery of UniFi services is subject to technical testing. TM has the right to cancel the order should the building copper wire is deemed as not passing the technical test or not ready to deliver the service.


Installation Guide


Optional Installation Charges


From making an appointment to the signing-off of the Service Acceptance Form, here is a complete step-by-step process of how we bring UniFi into your home or office:

Step 1: Appointment

Appointment is made at the point of registration. You may choose your preferred date and time for UniFi installation but please note that installation for FTTx (Fibre to the Home or Office) is expected to take between 4-8 hours, and for VDSL2, 2-3 hours.

24 hours prior to the agreed installation date and time, the TM UniFi Centre will call you for a final confirmation. Our UniFi technician will also call you just before he goes to the agreed address of installation.

Step 2: Site Assessment

Upon arrival at your home or office, our technician will brief you on the step-by-step process of the entire installation. This includes:

(i) Site assessessment (outdoor and indoor)
(ii) Cable entrance (drilling point for FTTx)
(iii) Equipment termination point
(iv) Route of wiring

In the case of FTTx installation, our technician will determine the location of the Fibre Distribution Point (FDP), whether it is located on an overhead pole, or underground. If the underground fibre access is blocked due to any home or office renovation, it may require a longer installation period than for overhead fibre access installation.

For VDSL2, site assessment is much quicker since our technician need only access the building’s MDF room and perform the necessary cabling there.
Note: VDSL2 - your existing Streamyx or Business Broadband access will be disabled during this exercise.

Step 3: Installation

It's time to complete the installation process. As part of this process, some minimal drilling may be required. After laying the cables we will determine which modem is suitable for your home. Indoor installation requires more time as our technician needs to lay the internal fibre optic cable. Cables of sufficient length will be provided. However, in cases where additional cable lengths are required, some minimal charges will be incurred. To prevent unsightly wiring, wires and cables will be housed in proper casings.

However, if you wish it to be a drill-free installation, and if the fibre optic cables are required to be pulled through your home or office ceiling, we have a panel of contractors that you can work with, the costs of which will be borne by you.

VDSL2 does not require drilling since UniFi connection will come from the existing phone jack in your home or office. For this premise type, indoor installation requires minimal setup time.

Step 4: Equipment Setup

After laying all the cables, it’s time to connect the equipment. Our technician will first set up the BTU followed by Premise Gateway, Set-top-Box (for Residential package only) and DECT Phone. Once the equipment is tested and works properly, our technician will then show you that all the services are in working order.

Step 5: Completion

You are required to sign-off a Service Acceptance Form (SAF) as part of the process to complete the installation work. For a complete understanding of what TM UniFi service is, please read the terms and conditions in your service agreement.

Older blogs depicting a typical Unifi Installation process:

The Unifi Installation – My Experience: http://www.shaolintiger.com/2010/12/29/the...-my-experience/

Fiber To The Home: http://nordin.kembali.net/blog/?p=1221/

The UniFi Installation Experience: http://jasonong.blogspot.com/2010/07/unifi...experience.html

* Thanks to the owner of the blogs (ShaolinTiger & Nordin & Jason).

GENERAL WI-FI INFORMATION AND SUITABLE TURBO SPEED ROUTER & USB RECEIVER GUIDE by SilentVampire

If your speed have been turboed, your new plans will be as detailed below, depending on your original plans before you were turboed:

1) 800Mbps download = 200Mbps upload (original plan - 100Mbps, 50Mbps)

2) 500Mbps download = 100Mbps upload (original plan - 50Mbps, 20Mbps)

3) 300Mbps download = 50Mbps upload (original plan - 30Mbps, 10Mbps)

4) 100Mbps download = 50Mbps upload (original plan - 10Mbps, 5Mbps)

As there have been similar questions that are constantly being asked here about Wi-Fi issues in the context of TM, this is a quick guide for those who are not familiar with wireless networking and how they work. Before I start explaining further, I will first start with the most basic equipment that are provided in a typical FTTH installation for Unifi. You will be provided with a BTU, router, and a DECT phone, and a UnifiTV STB (only if you subscribe to the relevant plans where the STB are provided), in the initial installation.

The BTU or Broadband Termination Unit is a terminating unit from the Access Network (TM Exchange) into a customer's premise. This unit functions like a modem and translates the pulses of light that carry data over the fibre optic cables into electrical signals. The BTU can be categorized as either fit for FE or Fast Ethernet use (10 / 100 Mbps), or Gigabit use (10 / 100 / 1000 Mbps). For the turbo speed use, you would want a BTU that can support the gigabit speeds which are the AN5506-04-BG, Huawei HG8240 variant, or the Nokia G-240G variant, or the Alcatel Lucent I-240-G. Anything else will NOT be able to support the turbo speeds.

The router that is provided by TM for recent installations is usually TP-Link C1200 v1 (Pic), or D-Link DIR-850L (Pic), and more recently for new installations, the D-Link DIR-842 (Pic). All these router will be able to support gigabit speed (up to 1000Mbps) via WIRED connection ONLY. I highly recommend getting CAT6 cables or at a minimum, CAT5e cables, as both support gigabit speeds. Dintek or Prolink or AMP Netconnect or Ugreen RJ45 cables are quite reliable and is 100% confirmed to have original CAT5E or CAT6 rating. Wireless speeds will vary according to real-life environment and other factors.

If you are on VDSL, you will be provided with the ZTE ZXHN H267A (Pic) or the TP-Link Archer VR1200v for new installations recently (Pic).

The UnifiTV STB or Set-Top Box (provided only on the relevant Unifi plans) is a standard small white Android box (Pic).

Just a disclaimer, the TP-Link C1200 v1 (Pic) have MANY issues, including firmware and hardware problems, so if there are any issues with the connection and if you have this router, try changing to another router and see if your problem can be resolved. If it is resolved, then it is this particular router's issue.

For those that have been on Unifi since a long time ago, you might still be using an older router, which is either the D-Link DIR-615 (Pic) or the D-Link L7-N-R2000 (Pic), or one of the older TM generic router which are the RG-Innatech-RGX4400 (Pic), or the RG-Innatech-RG4332 (Pic), or the RG-Maritime-TRG212M (Pic), or the RG-DLINK-WBR2300 (Pic), or something older that I am unaware of. Among the older routers, the RG-Innatech-RGX4400 is the best among the lot, but still unacceptable for current modern use, as there are more newer and better options currently in the market.

If you are still using one of the six older routers above or any other older router from TM or one that you bought yourself a long time ago, which is not optimal for use in this era of gigabit speed, and you are having issues with your wired or wireless connection, it is highly recommended that you change to another modern router, and this will solve most Wi-Fi issues that you are currently experiencing, such as frequent disconnections and low speed. Refer to the list below for suitable routers.

Wi-Fi uses the IEEE802.11 family of standards. Within the 802.11 standards, are various substandards, including 802.11b (2.4GHz spectrum), 802.11a (5GHz spectrum), 802.11g (2.4GHz spectrum), 802.11n (2.4GHz spectrum and/or the 5GHz spectrum), and the 802.11ac (5GHz spectrum).

As you can see above, there are two different bands, 2.4 GHz and 5 Ghz. The primary differences between the 2.4 GHz and 5 GHz wireless frequencies are range and bandwidth.

2.4 GHz offers coverage for further distances, but may perform at slower speeds. Use 20MHz channels in the 2.4 GHz band. Using 40MHz channels in the 2.4G Hz band can cause performance and reliability issues with your network, especially in the presence of other Wi-Fi networks and other 2.4 GHz devices. A 40MHz channel on 2.4GHz might also cause interference and issues with other devices that use this band, such as Bluetooth devices, cordless phones, and neighboring Wi-Fi networks.

5 GHz provides faster data rates at a shorter distance. For best performance and reliability, enable support for all channel widths on 5 GHz. This allows devices to use the largest width they support, which results in optimal performance and compatibility.

Range : how far your data can travel. In most cases, the higher the frequency of a wireless signal, the shorter its range.

The biggest reason for this is that higher frequency signals cannot penetrate solid objects like walls and floors as well as lower frequency signals. Thus, the 2.4 GHz has a farther range than the 5 GHz frequency.

Bandwidth (speed): Higher bandwidth means that files will download and upload faster, and high-bandwidth applications such as streaming video will perform much smoother and faster.

Higher frequencies allow faster transmission of data, also known as bandwidth. Therefore, the 5GHz with its higher bandwidth will provide much faster data connections than 2.4 GHz.

Suggestions for choosing the best frequency:

Many devices only use the 2.4 GHz frequency, and these devices are all attempting to use the same “radio space” which can cause overcrowding of the channels.

So, which should you choose, 2.4 GHz or 5 GHz?

• If faster speeds are most important to you, 5 GHz is usually a better choice than 2.4 GHz.

• If the wireless range is more important to you, 2.4 GHz is usually a better choice than 5 GHz.

• If you have a lot of devices that use 2.4 GHz and you are experiencing interference or intermittent connectivity issues i.e. low connection speed and frequent disconnections, then 5 GHz is probably a better option.

To enjoy the maximum achievable speed on WIRELESS connection, you NEED to be connected to the 5GHz AC band AND have a suitable router AND a suitable USB Wi-Fi adapter. Your USB wireless adapter needs to be connected to USB3.0 for the best speed achievable on 500Mbps and 800Mbps, as USB2.0 max out at 480Mbps but due to bus access constraints, the effective throughput of USB2.0 is limited to 280Mbps, which makes it only suitable for 300Mbps, and USB3.0 can support up to 5Gbps, which makes it suitable for both 500Mbps and 800Mbps.

Your device must also have the right MIMO specification for it to support the turbo speed on Wi-Fi. Refer to soonwai excellent guide on MIMO and Wi-Fi in the context of real-world speed: Click here to see separate thread of his guide.

To enjoy the full turbo speed on WIRED connection, you NEED to be connected to the gigabit router directly via Cat 5e or Cat 6 RJ45 Ethernet cable. Recommended brands that are reliable and 100% confirmed to fit the Cat ratings accurately are Dintek, Prolink, AMP Netconnect, and Ugreen. If your device can support gigabit speed via wired connection, and you are not getting the upgraded turbo speed via wired LAN connection, there are a few reasons why this happens, see below:

1) Due to current pilot phase, TM has not upgraded your current speed to the accurate turbo speed yet.

2) Your cable might be faulty or not up to standard. Try to test with another CAT5e or CAT6 cable. See above for recommended brands.

3) Your BTU does not support gigabit speed, or is wrongly configured, and this is limiting your speed. You have to contact TM for replacement, or configuration to gigabit speed.

4) Your router does not have gigabit LAN ports, or if it does have gigabit LAN ports, it is not configured or correctly set, which limits your connection speed to 100Mbps, instead of 1000Mbps.

5) Although your router does have gigabit ports, and is configured to 1000Mbps, you might still not be able to get the full turbo speed as it might be limited by the hardware of your router. If your router is a basic model with less than ideal hardware, you will not get your ideal full turbo speed.


TURBO SPEED - SUITABLE WIRELESS ROUTER GUIDE - ALL ROUTERS LISTED HERE HAVE GIGABIT LAN PORTS

QUICK UNIFI ROUTER GUIDE BY OOKAS (BY AND WITH THANKS TO OOKAS): https://www.ookas.my/unifi-router-guide

For Wi-Fi, if you are upgraded to the turbo speed, you will need to change routers to enjoy the maximum achievable speed, depending on your speeds. Please refer to the list below. All speeds listed below are the maximum Wi-Fi speed that the router can achieve. If you are connected via WIRED RJ45 CAT5E or CAT6 directly to any of the router below, you can achieve gigabit speed as all routers listed below have gigabit LAN ports.

Refer to blacktubi excellent guide on routers in the context of local ISPs in Malaysia: Click here to see separate thread of his guide.

(GENERAL GUIDE ONLY)

ASUS

RT-N800HP - 100Mbps
RT-AC51U+ - 100Mbps

RT-AC1200G+ - 300Mbps
4G-AC53U - 300Mbps
RT-AC55UHP - 300Mbps
RT-AC58U - 300Mbps
RT-AC1300UHP - 300Mbps
RT-AC3200 - 300Mbps
Asus Lyra - 300Mbps

RT-AC66U - 500Mbps
RT-AC67U - 500Mbps
RT-AC68U - 500Mbps
4G-AC68U - 500Mbps
Asus Lyra Trio - 500Mbps

BRT-828 - 800Mbps
RT-AC86U - 800Mbps
RT-AC87U - 800Mbps
RT-AC88U - 800Mbps
RT-AC5300 - 800Mbps
GT-AC5300 - 800Mbps
Blue Cave - 800Mbps

RT-AX88U - 800Mbps

TP-Link

Archer C1200 - 100Mbps, ~300Mbps

Archer C5 - 300Mbps
Deco M4 - 300Mbps
Deco M5 - 300Mbps
Deco P7 - 300Mbps
Archer A6 - 300Mbps
Archer C6 - 300Mbps

Deco M9 Plus - 300Mbps, ~500Mbps
Archer A7 - 300Mbps, ~500Mbps
Archer C7 - 300Mbps, ~500Mbps
Archer A9 - 500Mbps
Archer C9 - 500Mbps

Archer C2300 - 800Mbps
Archer A10 - 800Mbps
Archer C3150 - 800Mbps
Archer C4000 - 800Mbps
Archer C5400 - 800Mbps
Archer C5400x - 800Mbps
Archer AD7200 - 800Mbps

Archer AX6000 - 800Mbps
Archer AX11000 - 800Mbps

D-Link

DIR-825+ - 100Mbps, ~300Mbps
DIR-842 - 100Mbps, ~300Mbps
DIR-850L - 100Mbps, ~300Mbps
COVR-C1202 - 100Mbps, ~300Mbps
COVR-C1203 - 100Mbps, ~300Mbps

COVR-2202 - 300Mbps, ~500Mbps
DIR-859 - 300Mbps, ~500Mbps
DIR-867 - 300Mbps, ~500Mbps
DIR-868L - 300Mbps, ~500Mbps
DIR-878 - 500Mbps
DIR-2680 - 500Mbps

DIR-882 - 800Mbps
DIR-885L - 800Mbps
DIR-890L - 800Mbps
DIR-895L - 800Mbps

Tenda

Tenda AC9 - 100Mbps, ~300Mbps
Tenda AC10 - 100Mbps, ~300Mbps
Tenda AC10U - 100Mbps, ~300Mbps
Tenda Nova MW3 - 100Mbps, ~300Mbps
Tenda Nova MW5 - 100Mbps, ~300Mbps
Tenda Nova MW5S - 100Mbps, ~300Mbps
Tenda Nova MW6 - 100Mbps, ~300Mbps

Tenda AC15 - 500Mbps, ~800Mbps
Tenda AC18 - 500Mbps, ~800Mbps

~Denotes highest achievable speeds, but only under optimum conditions.

TURBO SPEED - SUITABLE WIRELESS USB ADAPTER GUIDE - PLEASE ENSURE THAT YOUR USB PORT IS USB 3.0 FOR TURBO SPEEDS ABOVE 300Mbps

To enjoy the maximum achievable speed on Wi-Fi, you need to have an compatible wireless USB adapter:
(GENERAL GUIDE ONLY)

ASUS

ASUS USB-AC53 - 100Mbps, 300Mbps, ~500Mbps
ASUS USB-AC55 - 100Mbps, 300Mbps, ~500Mbps

ASUS USB-AC68 - 500Mbps, ~800Mbps

Tp-Link

TP-Link T2U - 100Mbps, ~300Mbps
TP-Link T2U Nano - 100Mbps, ~300Mbps
TP-Link T2U Plus - 100Mbps, ~300Mbps
TP-Link T2UH - 100Mbps, ~300Mbps
TP-Link T2UHP - 100Mbps, ~300Mbps

TP-Link T3U - 500Mbps
TP-Link T4U - 500Mbps
TP-Link T4UH - 500Mbps
TP-Link T4UHP - 500Mbps

TP-Link T9UH - 800Mbps

D-Link

D-Link DWA-171 - 100Mbps, ~300Mbps
D-Link DWA-172 - 100Mbps, ~300Mbps

D-Link DWA-182 - 500Mbps
D-Link DWA-192 - 500Mbps

Tenda

Tenda U9 - 100Mbps, ~300Mbps

Tenda U12 - 300Mbps, ~500Mbps

~Denotes highest achievable speeds, but only under optimum conditions.

DISCLAIMER - All recommended routers and wireless USB adapters, and the speed they support, is a theoretical maximum and might not support real-world tests. This is only a general guide to help you to decide which would be suitable for your own use, so please be aware of that fact and do your own research, before you decide to buy anything that is listed here. Thank you.


Notable links for more networking info and knowledge:

1) Blacktubi personal website. Highly recommended for networking topics and reviews. Click here.

2) Jjuggler personal website. Excellent for gadget reviews as well as general networking information. Click here.

3) OOKAS website. One of the best sellers of home networking equipment online.Click here.


*Thank you to @blacktubi, @Jjuggler, @wilson1stop, @wshoh, @JohnLai, @Doraku, @soonwai, @dickybird, and @imalmighty for their help and contribution throughout this thread and previous Unifi threads. It is much appreciated.

**Many thanks to @blacktubi, and @soonwai, for their amazing knowledge on their separate respective thread, and @blacktubi and @Jjuggler, for the link to their separate respective personal website.

***Guide created and written by SilentVampire - created on 24 August 2018, updated on 1 October 2019.





Added on TM UniFi Glossary Menu

uniFiTV Link: YouTube F.A.Q

TM UniFi Announcement & News

Official Website: TM Website TM Twitter Unifi Twitter UniFi Support Twitter UniFi Website UniFiTV

Related Website: UniFi Wikipedia UniFi YouTube UniFi Facebook

Online Help & Support: Payment Guide Payment Channel OnlineHelp Speedtest F.A.Q

Technical Assistance 24/7: 100
E-Mail Support: [email protected]

Complain to SKMM/CFM: SKMM CFM


This post has been edited by SilentVampire: Nov 8 2019, 11:05 PM
dannielshazmeer
post Nov 8 2019, 11:02 PM

On my way
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new version .. welcome
tywah
post Nov 9 2019, 12:09 AM

New Member
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Junior Member
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Joined: Apr 2015


Parking... tongue.gif
soonwai
post Nov 9 2019, 12:16 AM


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7,722 posts

Joined: Oct 2007
From: KL


QUOTE(tywah @ Nov 9 2019, 12:09 AM)
Parking... tongue.gif
*
You know there's a Track Topic option right?
wanttobuylaptop
post Nov 9 2019, 01:59 AM

.......
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Joined: Sep 2009


still amazing that so much information that vampire and the community sifus put in this thread. A-Z, right here, post 1.
Phonzy
post Nov 9 2019, 02:24 AM

Casual
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462 posts

Joined: Nov 2004
From: Petaling Jaya


is unifi down?
soonwai
post Nov 9 2019, 02:42 AM


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From: KL


QUOTE(Phonzy @ Nov 9 2019, 02:24 AM)
is unifi down?
*
Somewhere it is. Here it's OK.

This post has been edited by soonwai: Nov 9 2019, 02:42 AM
CrimsonKing
post Nov 9 2019, 06:25 AM

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QUOTE(soonwai @ Nov 9 2019, 12:16 AM)
You know there's a Track Topic option right?
*
Where do I activate this "Track Topic"?

Sorry I am new here. tongue.gif

mainFrame
post Nov 9 2019, 09:35 AM

Enthusiast
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Senior Member
886 posts

Joined: Jan 2003
From: KL


Hey all.. i’ve got a weird issue..
Somehow this morning i can connect to some sites but some other cannot.
Example:
- can connect to nst, says
- cannot connect to thestar, maybank
Any ideas why?

on Unifi500, Bangi

nvm resolved after many many times restart modem..

This post has been edited by mainFrame: Nov 9 2019, 10:39 AM
royalz
post Nov 9 2019, 10:34 AM

On my way
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Joined: Jul 2006
hi...is there any secret plans lately? Last time unifi only give selective plans to certain users to keep them..my contract just ended..would like to check if any newer /better deals.

thank you
TSSilentVampire
post Nov 9 2019, 12:28 PM

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QUOTE(wanttobuylaptop @ Nov 9 2019, 01:59 AM)
still amazing that so much information that vampire and the community sifus put in this thread. A-Z, right here, post 1.
*
Just trying to sharr and help smile.gif Thank you for the encouragement.
stark4321
post Nov 9 2019, 01:02 PM

Getting Started
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PointOfSale
Mr.7
kokill
hi bro any update with this:

https://forum.lowyat.net/index.php?showtopi...post&p=94397125

https://forum.lowyat.net/index.php?showtopi...post&p=94397681

https://forum.lowyat.net/index.php?showtopi...post&p=94397706

I have report to TM, they reset the port but still same, changed both modem DNS and LAN DNS to 1.1.1.1 and 8.8.8.8 also same, every 3 hours interrupted and prompt to redirect to the TM unifi promo page, so annoying!

wanttobuylaptop
post Nov 9 2019, 03:26 PM

.......
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Senior Member
1,505 posts

Joined: Sep 2009


QUOTE(stark4321 @ Nov 9 2019, 01:02 PM)
PointOfSale
Mr.7
kokill
hi bro any update with this:

https://forum.lowyat.net/index.php?showtopi...post&p=94397125

https://forum.lowyat.net/index.php?showtopi...post&p=94397681

https://forum.lowyat.net/index.php?showtopi...post&p=94397706

I have report to TM, they reset the port but still same, changed both modem DNS and LAN DNS to 1.1.1.1 and 8.8.8.8 also same, every 3 hours interrupted and prompt to redirect to the TM unifi promo page, so annoying!
*
Erm what modem u using? Alao ur mean you put 1111/1001 and 8888/8844 in modem setting?

Also, check ur dhcp server setting in modem, if got dns server, leave it blank.

This post has been edited by wanttobuylaptop: Nov 9 2019, 03:29 PM
stark4321
post Nov 9 2019, 03:32 PM

Getting Started
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Joined: Dec 2017
https://forum.lowyat.net/topic/4855980/+120

It's confirm TM nasty work again, but no clear workaround to the issue beside keep complaining to them!
EdenHazard17
post Nov 9 2019, 03:54 PM

Getting Started
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Joined: Jan 2014
Hi all, I'm currently using Unifi 300mbps plan. Supposed upload speed is 50mbps. But when connected to my PS4 using LAN, the upload speed can't go up more than 10 mbps. Averagely at 6-8mbps only.

Is this due to the router or port too full at my area? I'm staying in Kulim. The router i used is the one given by Unifi, DL-Link DIR 842 AC1200.
wanttobuylaptop
post Nov 9 2019, 04:03 PM

.......
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Senior Member
1,505 posts

Joined: Sep 2009


QUOTE(EdenHazard17 @ Nov 9 2019, 03:54 PM)
Hi all, I'm currently using Unifi 300mbps plan. Supposed upload speed is 50mbps. But when connected to my PS4 using LAN, the upload speed can't go up more than 10 mbps. Averagely at 6-8mbps only.

Is this due to the router or port too full at my area? I'm staying in Kulim. The router i used is the one given by Unifi, DL-Link DIR 842 AC1200.
*
because u wearing wrong jersey tongue.gif tongue.gif tongue.gif
can check at fast.com or speedtest for the upload speed see the upload speed?
i am getting full upload speed 50mbps
Mr.7
post Nov 9 2019, 08:47 PM

Regular
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Senior Member
1,187 posts

Joined: Sep 2013
From: Quantum Universe
QUOTE(stark4321 @ Nov 9 2019, 01:02 PM)
PointOfSale
Mr.7
kokill
hi bro any update with this:

https://forum.lowyat.net/index.php?showtopi...post&p=94397125

https://forum.lowyat.net/index.php?showtopi...post&p=94397681

https://forum.lowyat.net/index.php?showtopi...post&p=94397706

I have report to TM, they reset the port but still same, changed both modem DNS and LAN DNS to 1.1.1.1 and 8.8.8.8 also same, every 3 hours interrupted and prompt to redirect to the TM unifi promo page, so annoying!
*
Not sure if cloudfare dns solved my issue because i applied for yep 2019 program as well, so far no more pop up
kokill
post Nov 9 2019, 09:24 PM

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QUOTE(stark4321 @ Nov 9 2019, 01:02 PM)
PointOfSale
Mr.7
kokill
hi bro any update with this:

https://forum.lowyat.net/index.php?showtopi...post&p=94397125

https://forum.lowyat.net/index.php?showtopi...post&p=94397681

https://forum.lowyat.net/index.php?showtopi...post&p=94397706

I have report to TM, they reset the port but still same, changed both modem DNS and LAN DNS to 1.1.1.1 and 8.8.8.8 also same, every 3 hours interrupted and prompt to redirect to the TM unifi promo page, so annoying!
*
Recently did not encounter any of this already.
kucau
post Nov 9 2019, 10:58 PM

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Hello guys,
.
I installed unifi on my new house. I didnt move to the house yet. Recently a thief entered the house and stole my btu and wireless router. Where can i but the nokia btu? Couldnt find it in shoppee or lazada.
.
I dont think i need the wireless router because i'll be using 100 ubiquiti ap , switch and firewall
ahpek26
post Nov 9 2019, 11:06 PM

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New thread, first page post! XD
izhamsatria
post Nov 9 2019, 11:23 PM

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QUOTE(kucau @ Nov 9 2019, 10:58 PM)
Hello guys,
.
I installed unifi on my new house. I didnt move to the house yet.  Recently a thief entered the house and stole my btu and wireless router. Where can i but the nokia btu? Couldnt find it in shoppee or lazada.
.
I dont think i need the wireless router because i'll be using 100 ubiquiti ap , switch and  firewall
*
PSA: Thief can use your BTU if had access to fiber in the same area (same cabinet)
PJng
post Nov 9 2019, 11:36 PM

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Any reason need reportred in, parking on every new thread with same topic? Seen any area on this forum doing this
LostAndFound
post Nov 10 2019, 12:49 AM

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QUOTE(PJng @ Nov 9 2019, 11:36 PM)
Any reason need reportred in, parking on every new thread with same topic? Seen any area on this forum doing this
*
Some noobs don't know that you can follow a thread using Options button at the bottom.

Some long time users also prefer to remain noob =)
MGM
post Nov 10 2019, 04:21 AM

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QUOTE(kucau @ Nov 9 2019, 10:58 PM)
Hello guys,
.
I installed unifi on my new house. I didnt move to the house yet.  Recently a thief entered the house and stole my btu and wireless router. Where can i but the nokia btu? Couldnt find it in shoppee or lazada.
.
I dont think i need the wireless router because i'll be using 100 ubiquiti ap , switch and  firewall
*
QUOTE(izhamsatria @ Nov 9 2019, 11:23 PM)
PSA: Thief can use your BTU if had access to fiber in the same area (same cabinet)
*
I wonder if these stolen BTU n router are being used online, can they be traced?
kucau
post Nov 10 2019, 07:52 AM

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Is there any place i can buy 2nd hand btu?
TSSilentVampire
post Nov 10 2019, 09:18 AM

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QUOTE(kucau @ Nov 9 2019, 10:58 PM)
Hello guys,
.
I installed unifi on my new house. I didnt move to the house yet.  Recently a thief entered the house and stole my btu and wireless router. Where can i but the nokia btu? Couldnt find it in shoppee or lazada.
.
I dont think i need the wireless router because i'll be using 100 ubiquiti ap , switch and  firewall
*

You can't. You have to get it from TM. BTU is lifetime warranty, so just contact TM and get it from them.

QUOTE(kucau @ Nov 10 2019, 07:52 AM)
Is there any place i can buy 2nd hand btu?
*
Better to get it from TM directly. You will need to do some configuration for it to work.

haturaya
post Nov 10 2019, 09:20 AM

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QUOTE(kucau @ Nov 10 2019, 07:52 AM)
Is there any place i can buy 2nd hand btu?
*
Lifetime warranty from TM sweat.gif
CrimsonKing
post Nov 10 2019, 09:22 AM

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QUOTE(haturaya @ Nov 10 2019, 09:20 AM)
Lifetime warranty from TM  sweat.gif
*
Not unless it has been stolen. biggrin.gif

haturaya
post Nov 10 2019, 09:24 AM

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QUOTE(CrimsonKing @ Nov 10 2019, 09:22 AM)
Not unless it has been stolen.  biggrin.gif
*
Whaaat?

Who on earth want to steal that thing? rclxub.gif rclxub.gif rclxub.gif
CrimsonKing
post Nov 10 2019, 09:38 AM

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QUOTE(kucau @ Nov 9 2019, 10:58 PM)
Hello guys,
.
I installed unifi on my new house. I didnt move to the house yet.  Recently a thief entered the house and stole my btu and wireless router. Where can i but the nokia btu? Couldnt find it in shoppee or lazada.
.
I dont think i need the wireless router because i'll be using 100 ubiquiti ap , switch and  firewall
*
QUOTE(haturaya @ Nov 10 2019, 09:24 AM)
Whaaat?

Who on earth want to steal that thing?  rclxub.gif  rclxub.gif  rclxub.gif
*
kucau's BTU was stolen. laugh.gif

haturaya
post Nov 10 2019, 09:51 AM

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QUOTE(CrimsonKing @ Nov 10 2019, 09:38 AM)
kucau's BTU was stolen.  laugh.gif
*
Dang, stealing useless device. Must fork out some money and pay TM. If manage to secure a BTU elsewhere, still have to configure it and this configuration need to be done on TM site as well. Not easy. sweat.gif Unless you know someone inside TM. icon_rolleyes.gif
lukemanz
post Nov 10 2019, 11:19 AM

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QUOTE(kucau @ Nov 10 2019, 07:52 AM)
Is there any place i can buy 2nd hand btu?
*
You need to make sure the BTU type is the same company as the stolen one
Previous BTU can only be used by the same company as it is locked that type.
I think there are 3 company, fiberhome, alcatellucent/nokia and huawei.
The new BTU is universal, means can be used on all 3 company
But the older BTU is company spesific

Then call tm to reconfigure, rm53 only

This post has been edited by lukemanz: Nov 10 2019, 12:03 PM
Max
post Nov 10 2019, 12:01 PM

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OoO.. btu also curi..

I think better get from TM. Still need configuration from them..
Maybe bring along copy of police report to TM.. just in case..
yhsiau
post Nov 10 2019, 05:13 PM

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Can some sifu answer my question? My house's back yard has done the cabling works yesterday.

user posted image

How long will it take to offer Unifi service? I have signed the waiting list last 2 months, do I need to go to TM for Unifi application again?

Thanks

This post has been edited by yhsiau: Nov 10 2019, 05:14 PM
Sumofwhich
post Nov 10 2019, 08:27 PM

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Wondering if 1300 calls will be free for 30Mbps unifi plan that doesn't have 600 minutes free calls to landline or mobile numbers

Uodate: 1300 should be chargeable all these while

This post has been edited by Sumofwhich: Nov 11 2019, 09:35 AM
PointOfSale
post Nov 10 2019, 10:14 PM

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QUOTE(stark4321 @ Nov 9 2019, 01:02 PM)
PointOfSale
Mr.7
kokill
hi bro any update with this:

https://forum.lowyat.net/index.php?showtopi...post&p=94397125

https://forum.lowyat.net/index.php?showtopi...post&p=94397681

https://forum.lowyat.net/index.php?showtopi...post&p=94397706

I have report to TM, they reset the port but still same, changed both modem DNS and LAN DNS to 1.1.1.1 and 8.8.8.8 also same, every 3 hours interrupted and prompt to redirect to the TM unifi promo page, so annoying!
*
The problem solved itself after i asked them to reset the port which does nothing and lodge a report and keep spam unifi fb. Still getting dc and advert. Then after 2 days, no more problem. Then technician came and i told him the problem, dont come in my house as the problem is not from my side and dont charge me rm 53. Then no more dc and advert problem. TM called me the next day and asked how is the problem. I said it is their side problem spamming advert and make ppl dc every 3 hours.
wanttobuylaptop
post Nov 10 2019, 11:09 PM

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QUOTE(kucau @ Nov 10 2019, 07:52 AM)
Is there any place i can buy 2nd hand btu?
*
get your police report and report this incident to tm and request a replacement.
normally it does not cost anything to get replacement if a criminal incident like this happened and your equipment is lost
pokchik
post Nov 10 2019, 11:34 PM

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QUOTE(yhsiau @ Nov 10 2019, 05:13 PM)
Can some sifu answer my question? My house's back yard has done the cabling works yesterday.

user posted image

How long will it take to offer Unifi service? I have signed the waiting list last 2 months, do I need to go to TM for Unifi application again?

Thanks
*
my experience:

unifi overhead cables setup Dec'18.
unifi service started May'19.

something like that, can't remember correctly the dates.
dannielshazmeer
post Nov 11 2019, 08:47 AM

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We are moving to new era .. when UNifi will introduce 1gbps
fantasy1989
post Nov 11 2019, 11:02 AM

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new thread ...must support
misspinky
post Nov 11 2019, 12:10 PM

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QUOTE(wanttobuylaptop @ Nov 11 2019, 12:09 AM)
get your police report and report this incident to tm and request a replacement.
normally it does not cost anything to get replacement if a criminal incident like this happened and your equipment is lost
*
Kucau, better you did as per suggestion and just bring its to any tm point for faster update, If you live in klang valley area best tm point so far i've been is tm point damansara utama/uptown, even much better than menara tm. No harm trying it.
sHawTY
post Nov 11 2019, 01:06 PM

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Am I the only one who can't access WikiDevi?
https://wikidevi.com/
soonwai
post Nov 11 2019, 01:11 PM


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QUOTE(sHawTY @ Nov 11 2019, 01:06 PM)
Am I the only one who can't access WikiDevi?
https://wikidevi.com/
*
No more already. I think they archived it at archive.org
sHawTY
post Nov 11 2019, 01:29 PM

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QUOTE(soonwai @ Nov 11 2019, 01:11 PM)
No more already. I think they archived it at archive.org
sweat.gif
misspinky
post Nov 12 2019, 09:42 AM

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QUOTE
WikiDevi will be going offline 2019-10-31. For historical dumps of the database, see 'WikiDevi' @ the Internet Archive (MW XML, Files, Images).
Final dumps will be made available after the site goes offline. There is no chance the data will not live on, in some form - even if it isn't 'WikiDevi' anymore. For example, see TechInfoDepot.


I thought i'm cannot access too.

This post has been edited by misspinky: Nov 12 2019, 09:42 AM
Shah_Etd
post Nov 13 2019, 10:43 AM

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here some sips of tea to be shared...

Last month i have some billing problem and TM replied that they unable to cancel the wrong bill and ask to refer to next month bill.
In their system it is mentioned that i'm the one who activated YEP/downgrade on my billing date. Hence it cause the problem. When i argued that i'm not the one who did it and had registered on earlier date, they changed their explanation and said 'system problem' *wink*.

So i proceed to request those report to printed. They said based on policy, it only for internal use. *wink*.
They also had refused to provide any written explanation, only verbal.

After few report raised, being ignored and most of the report being closed with no notification.
At last the branch manager willing to get me a written explanation on the issue from credit dept. After few updates, they ask me to wait for the email on 12th. (1 day before my billing date. lol *wink*). Well it is not a surprise anymore as nothing in my inbox as of now. Let's think the positive, that email to be send before billing date is a coincidence and they conveniently 'forgot' to send the email.

I've monitored seen few weird activities appeared to my account.
a) Modification done on 13 Oct.
b) New modification to my account/plan done on 12th Nov. (They never learn from mistake i believe).
c) Service start date keep on changing between 3rd and 13th.
d) The bills pending value keep changing between 189, 91, 84, -124.. lol

Im a noob and knows nothing on whats going on *wink*. I just don't like how these are being played.
I did not receive a copy of my contract (i did not request it, yet). Also no copy of the report that i've made (just ref no).
xCryptik
post Nov 13 2019, 12:55 PM

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QUOTE(Shah_Etd @ Nov 13 2019, 11:43 AM)
here some sips of tea to be shared...

Last month i have some billing problem and TM replied that they unable to cancel the wrong bill and ask to refer to next month bill.
In their system it is mentioned that i'm the one who activated YEP/downgrade on my billing date. Hence it cause the problem. When i argued that i'm not the one who did it and had registered on earlier date, they changed their explanation and said 'system problem' *wink*.

So i proceed to request those report to printed. They said based on policy, it only for internal use. *wink*.
They also had refused to provide any written explanation, only verbal.

After few report raised, being ignored and most of the report being closed with no notification.
At last the branch manager willing to get me a written explanation on the issue from credit dept. After few updates, they ask me to wait for the email on 12th. (1 day before my billing date. lol *wink*). Well it is not a surprise anymore as nothing in my inbox as of now. Let's think the positive, that email to be send before billing date is a coincidence and they conveniently 'forgot' to send the email.

I've monitored seen few weird activities appeared to my account.
a) Modification done on 13 Oct.
b) New modification to my account/plan done on 12th Nov. (They never learn from mistake i believe).
c) Service start date keep on changing between 3rd and 13th.
d) The bills pending value keep changing between 189, 91, 84, -124.. lol

Im a noob and knows nothing on whats going on *wink*. I just don't like how these are being played.
I did not receive a copy of my contract (i did not request it, yet). Also no copy of the report that i've made (just ref no).
*
I think they modify everyone account to adjust the pricing with discount to make sure it ended up with your currents total amount even if didn't applied for it.
For that copy of contract, L1 or L2 will just simply send you TnC contract that matched your plan name IR worse situation they ask for verification and only called you to inform you the end date of your contract.
JuneResources
post Nov 13 2019, 02:21 PM

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Hi guy, wanna to ask you..

Previously I was holding the Streamyx 8mbps with STB box (around Rm80++), now fiber is available already. Receive call previously from agent and agree to migrate to Unifi 100mbps.. (around RM120+).

Now realize the STB box is not working at all already, which means unable to watch channel.

Request TM for help to update it to STB box, but they say cannot.
So want to ask is it consider new application or consider upgrade?

Different customer service say different story. One of the ladies say my one is new application, but not consider upgrade.. But weird my landline number maintain same.
culvers
post Nov 13 2019, 02:43 PM

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What's up with the routing to Australia? I'm getting like 160-180+ ping with direct connection to Sydney while 110+ ping with VPN through SG.

I also got 110+ ping with Maxis (which uses Unifi optic fibre) in my kampung in Perak last weekend. How come KL has higher ping?

This post has been edited by culvers: Nov 13 2019, 02:44 PM
afiqms
post Nov 13 2019, 03:30 PM

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Just got my home Unifi'd with 300 Mbps in Sura Hujung, Dungun, Terengganu. TM now is very aggressive in deploying Unifi around Dungun town area. BTU is from Huawei. But I got the old TP Link router, anyway to request to change to the latest DLink MU-MIMO router?

user posted image
user posted image
user posted image
user posted image
sHawTY
post Nov 13 2019, 03:43 PM

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QUOTE(afiqms @ Nov 13 2019, 03:30 PM)
anyway to request to change to the latest DLink MU-MIMO router?
No. Get your own router instead
All routers provided by TM is crap

My suggestion: RT-AC86U
zeese
post Nov 13 2019, 03:49 PM

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QUOTE(afiqms @ Nov 13 2019, 03:30 PM)
Just got my home Unifi'd with 300 Mbps in Sura Hujung, Dungun, Terengganu. TM now is very aggressive in deploying Unifi around Dungun town area. BTU is from Huawei. But I got the old TP Link router, anyway to request to change to the latest DLink MU-MIMO router?

user posted image
*
Try to hide all the plugs & wirings.
This is how I hang my router. All wirings & plug point is hidden inside the wooden box.
However, my BTU is located somewhere else.

QUOTE
user posted image  user posted image

afiqms
post Nov 13 2019, 03:54 PM

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QUOTE(zeese @ Nov 13 2019, 03:49 PM)
Try to hide all the plugs & wirings.
This is how I hang my router. All wirings & plug point is hidden inside the wooden box.
*
Future plan. I wanna let my router exposed for best coverage throughout the house (although a bit off-center though, gonna adjust it later).
y500
post Nov 13 2019, 03:57 PM

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QUOTE(afiqms @ Nov 13 2019, 03:30 PM)
Just got my home Unifi'd with 300 Mbps in Sura Hujung, Dungun, Terengganu. TM now is very aggressive in deploying Unifi around Dungun town area. BTU is from Huawei. But I got the old TP Link router, anyway to request to change to the latest DLink MU-MIMO router?

user posted image
user posted image
user posted image
user posted image
*
why router hang like that?

should ask them hang properly ma.. that anthena so ugly..
afiqms
post Nov 13 2019, 04:02 PM

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QUOTE(y500 @ Nov 13 2019, 03:57 PM)
why router hang like that?

should ask them hang properly ma.. that anthena so ugly..
*
It is my request. What do you mean by properly? I hang it on high place to optimize coverage.
izhamsatria
post Nov 13 2019, 04:09 PM

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QUOTE(afiqms @ Nov 13 2019, 03:54 PM)
Future plan. I wanna let my router exposed for best coverage throughout the house (although a bit off-center though, gonna adjust it later).
*
Makes no sense to put the ONU on high place like that. If did want to relocate, need to extend fiber more.

QUOTE(afiqms @ Nov 13 2019, 03:30 PM)
user posted image
*
Oh no bangwall.gif

This post has been edited by izhamsatria: Nov 13 2019, 04:13 PM
y500
post Nov 13 2019, 04:16 PM

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QUOTE(afiqms @ Nov 13 2019, 04:02 PM)
It is my request. What do you mean by properly? I hang it on high place to optimize coverage.
*
i mean it is not so aesthetic..just personal opinion..dont mind.. tongue.gif

i feel weird when see the router hang terbalik..

if it getting good coverage,then all good thumbsup.gif
afiqms
post Nov 13 2019, 04:22 PM

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QUOTE(izhamsatria @ Nov 13 2019, 04:09 PM)
Makes no sense to put the ONU on high place like that. If did want to relocate, need to extend fiber more.
Oh no  bangwall.gif
*
The placement is fixed, and I want it to be out of reach of children and less clutter on the table.
afiqms
post Nov 13 2019, 04:24 PM

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QUOTE(y500 @ Nov 13 2019, 04:16 PM)
i mean it is not so aesthetic..just personal opinion..dont mind.. tongue.gif

i feel weird when see the router hang terbalik..

if it getting good coverage,then all good thumbsup.gif
*
Understood, functionality first then aesthetic. And I don't want clutter of cables and devices on the table and out of children's reach.
garbanicus
post Nov 13 2019, 04:36 PM

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QUOTE(afiqms @ Nov 13 2019, 03:30 PM)
user posted image
*
Just wondering though, wouldn't it be hard when you want to troubleshoot the devices or change router, etc.
Anyway, what did they use to stick the router/btu/socket on the wall?

misspinky
post Nov 13 2019, 04:37 PM

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QUOTE(afiqms @ Nov 13 2019, 04:30 PM)
Just got my home Unifi'd with 300 Mbps in Sura Hujung, Dungun, Terengganu. TM now is very aggressive in deploying Unifi around Dungun town area. BTU is from Huawei. But I got the old TP Link router, anyway to request to change to the latest DLink MU-MIMO router?

user posted image
user posted image
user posted image
user posted image
*
bare in mind i have experience with that brand plug, I have 5 of its 4 totally lost with no functions of all sockets and got spike and last 1, 3 sockets no function with broken power button. Just avoid to use that brand plug, these one usually can be found through mr diy. Because that extension plug cannot take heating and high voltage. Better use lwd brand if you want affordable with better protection. Just make sure choose surge socket. If got extra budget pick masterplug or any other brand with surge protection.

For installation router, please avoid put near the corner of wall or end of your wall just like you put like that because lightning usually really like go through end line of wall. I have experience on my parents house a few time last time, i can see the lightning goes there during heavy raining with thunder.
Alert_RaZO
post Nov 13 2019, 04:55 PM

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Usually the box up already on the pole, take how long to activate the unifi?
TSSilentVampire
post Nov 13 2019, 04:56 PM

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QUOTE(afiqms @ Nov 13 2019, 03:30 PM)
Just got my home Unifi'd with 300 Mbps in Sura Hujung, Dungun, Terengganu. TM now is very aggressive in deploying Unifi around Dungun town area. BTU is from Huawei. But I got the old TP Link router, anyway to request to change to the latest DLink MU-MIMO router?

*
Get your own router. If you want to save cost, get the TP-Link C2300. For the best, get the Asus RT-AC86U.

QUOTE(afiqms @ Nov 13 2019, 04:02 PM)
It is my request. What do you mean by properly? I hang it on high place to optimize coverage.
*
You are going to have a hard time in replacing the router in the future, and connecting anything else to it. It does optimize coverage, but getting a better router improves coverage as well, and you don't have to mount it like that, so it is much better if you get your own router.
xCryptik
post Nov 13 2019, 06:26 PM

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QUOTE(misspinky @ Nov 13 2019, 05:37 PM)
bare in mind i have experience with that brand plug, I have 5 of its 4 totally lost with no functions of all sockets and got spike and last 1, 3 sockets no function with broken power button. Just avoid to use that brand plug, these one usually can be found through mr diy. Because that extension plug cannot take heating and high voltage. Better use lwd brand if you want affordable with better protection. Just make sure choose surge socket. If got extra budget pick masterplug or any other brand with surge protection.

For installation router, please avoid put near the corner of wall or end of your wall just like you put like that because lightning usually really like go through end line of wall. I have experience on my parents house a few time last time, i can see the lightning goes there during heavy raining with thunder.
*
I know what you faced by that extension. Hahaha. That power button plastic stuff that support the spring inside broke easily.
misspinky
post Nov 13 2019, 07:41 PM

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QUOTE(xCryptik @ Nov 13 2019, 07:26 PM)
I know what you faced by that extension. Hahaha. That power button plastic stuff that support the spring inside broke easily.
*
yeah, easily broke and kaput. By the way that extension not use by me but my sister used that extension, i've already told her that extension really not good enough and easily damage. All five extensions use for charge smartphone, television, astro decoder, desk fan and vacuum. Vacuum & desk fan kaput because of using that extension, kaput after using on 5th same brand of extension. I don't use that extension but i've used lwd and other brand surge extension. Better find good for long term than bad one. I suggest him better changed before too late.
misspinky
post Nov 13 2019, 08:02 PM

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QUOTE(zeese @ Nov 13 2019, 04:49 PM)
Try to hide all the plugs & wirings.
This is how I hang my router. All wirings & plug point is hidden inside the wooden box.
However, my BTU is located somewhere else.
*
rclxms.gif this one clean and simple. Mine hanging at wall too just like you but i have set wireless aerial, 1 for straight, 1 point to a bit center, 2 for left & right not point to 90degree for better coverage. afiqms better you extend a bit or change the location for that router a bit far from that end point line of wall. Just follow like zeese, put the location far from end point of wall as you can see in picture that small wardrobe. That point i've said just now.
wanttobuylaptop
post Nov 13 2019, 10:55 PM

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QUOTE(afiqms @ Nov 13 2019, 03:30 PM)
Just got my home Unifi'd with 300 Mbps in Sura Hujung, Dungun, Terengganu. TM now is very aggressive in deploying Unifi around Dungun town area. BTU is from Huawei. But I got the old TP Link router, anyway to request to change to the latest DLink MU-MIMO router?
]
Iinm, that dlink from tm doesnt support mu-mimo even its spec so. However, non tm issue one does support.
pakji
post Nov 14 2019, 12:05 AM

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QUOTE(afiqms @ Nov 13 2019, 03:30 PM)
Just got my home Unifi'd with 300 Mbps in Sura Hujung, Dungun, Terengganu. TM now is very aggressive in deploying Unifi around Dungun town area. BTU is from Huawei. But I got the old TP Link router, anyway to request to change to the latest DLink MU-MIMO router?

user posted image
user posted image
user posted image
user posted image
*
daam i don't like hang up btu and router
my btu and router place with Computer table only so my pc desktop use Lan Cable for 1metter or 2metter come original lan cable from router
safety for computer table
misspinky
post Nov 14 2019, 08:56 AM

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QUOTE(pakji @ Nov 14 2019, 01:05 AM)
daam i don't like hang up btu and router
my btu and router place with Computer table only so my pc desktop use Lan Cable for 1metter or 2metter come original lan cable from router
safety for computer table
*
Just way too high for placing btu and router, will be hard if want to replace it soon or relocate the location for both of its. If want placing something very high like this, that will be wireless ceiling access point. He need to state the budget if want better router but avoid that dlink.
JuneResources
post Nov 14 2019, 09:44 AM

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QUOTE(pakji @ Nov 14 2019, 12:05 AM)
daam i don't like hang up btu and router
my btu and router place with Computer table only so my pc desktop use Lan Cable for 1metter or 2metter come original lan cable from router
safety for computer table
*
Waa. That's quite ugly wiring like this. shocking.gif
But is it their double tap are last longer or not? unsure.gif

Quite afraid stick like this. Scare one day the BTU or router or socket fail down and hanging half way like that.

They install my one like socket (fiber socket)? (I don't know how to call that..), stick on the wall.
One day the adhesive not so sticky already, jatuh and hanging together with fiber cable.
Luckily I don't place my equipment stick on the wall.
cba5566
post Nov 14 2019, 11:40 AM

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QUOTE(xCryptik @ Nov 13 2019, 06:26 PM)
I know what you faced by that extension. Hahaha. That power button plastic stuff that support the spring inside broke easily.
*
The entension socket sell at supermarket actually not so reliable.The on/off switch malfunction easily.
Pls use high quality Clipsal socket.The bottom socket square box sell separately.
Need diy to fix it .Use wood or plastic panel to fix the clipsal sockets.
Don't throw away the spoilt extension socket.It can use to fix 4 clipsal sockets...it
may not look beauty but roughly can use it. wink.gif

taqu
post Nov 14 2019, 11:49 AM

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QUOTE(afiqms @ Nov 13 2019, 03:30 PM)
Just got my home Unifi'd with 300 Mbps in Sura Hujung, Dungun, Terengganu. TM now is very aggressive in deploying Unifi around Dungun town area. BTU is from Huawei. But I got the old TP Link router, anyway to request to change to the latest DLink MU-MIMO router?

user posted image
user posted image
user posted image
user posted image
*
At least it's ideally placed at ground floor's centre.

Ubiquiti's Unifi APs immediately comes to mind.

user posted image
pakji
post Nov 14 2019, 01:21 PM

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QUOTE(JuneResources @ Nov 14 2019, 09:44 AM)
Waa. That's quite ugly wiring like this. shocking.gif
But is it their double tap are last longer or not?  unsure.gif

Quite afraid stick like this. Scare one day the BTU or router or socket fail down and hanging half way like that.

They install my one like socket (fiber socket)? (I don't know how to call that..), stick on the wall.
One day the adhesive not so sticky already, jatuh and hanging together with fiber cable.
Luckily I don't place my equipment stick on the wall.
*
ya i agree you
supposed equipment jatuh then broke fiber cable get LOS Red Light no internet
great place you equipment for table right
my equipment place computer table hehehe i don't have any problem its already safety me
JuneResources
post Nov 14 2019, 02:02 PM

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QUOTE(pakji @ Nov 14 2019, 01:21 PM)
ya i agree you
supposed equipment jatuh then broke fiber cable get LOS Red Light no internet
great place you equipment for table right
my equipment place computer table hehehe i don't have any problem its already safety me
*
Some people they don't like to "show off" the equipment that "your area using unifi fiber".. (Like one of my friend)

He say why I want to put so visible of the equipment? I don't help Unifi do marketing advertising to them.. (This is what he say.. sweat.gif )

OR another scenario some people don't like those cable wiring here and there, causing very mess. Plus it is hard to clean the table (if you put the equipment on the table..)


Max
post Nov 14 2019, 03:04 PM

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mine hang under the stairs.. laugh.gif
this was before change to Dlink router/wifi.

» Click to show Spoiler - click again to hide... «


This post has been edited by Max: Nov 14 2019, 03:05 PM
PowerGadget
post Nov 14 2019, 06:09 PM

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Guys should I worry if my current package is RM139 300Mbps and when I applied for pay nothing campaign, they told me it would increased to RM209 soon in January.

How could I cancel or downgrade it right now?
xCryptik
post Nov 14 2019, 06:16 PM

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QUOTE(PowerGadget @ Nov 14 2019, 07:09 PM)
Guys should I worry if my current package is RM139 300Mbps  and when I applied for pay nothing campaign, they told me it would increased to RM209 soon in January.

How could I cancel or downgrade it right now?
*
Who told you that? Have you applied and successful for that campaign?
kucau
post Nov 15 2019, 11:03 AM

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QUOTE(misspinky @ Nov 11 2019, 12:10 PM)
Kucau, better you did as per suggestion and just bring its to any tm point for faster update, If you live in klang valley area best tm point so far i've been is tm point damansara utama/uptown, even much better than menara tm. No harm trying it.
*
tqvm
UserU
post Nov 15 2019, 04:46 PM

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Today I realized my connection speed has been capped at 100Mbps, instead of the 300Mbps since last year. Anyone encountered this before?

Already scheduled for an on-site checkup.
Zi-Tech
post Nov 15 2019, 05:31 PM

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QUOTE(dannielshazmeer @ Nov 11 2019, 08:47 AM)
We are moving to new era .. when UNifi will introduce 1gbps
*
supposed 10gbps now....
go626201
post Nov 15 2019, 06:46 PM

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QUOTE(Zi-Tech @ Nov 15 2019, 05:31 PM)
supposed 10gbps now....
*
A lot of area still only less than 10 mbps dont expect 10gbps la... bangwall.gif
And also TM internation routing like bullshit one,if 10gbps plan came out,also only fast in malaysia and singapore only...
So high speed can do what meh...

And the device for 10gbps very expensive...

This post has been edited by go626201: Nov 15 2019, 06:48 PM
Savor_Savvy
post Nov 15 2019, 08:13 PM

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Is it worth to go for 300mbps or 100mbps is suffice?
amirul hafizz
post Nov 15 2019, 10:30 PM

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coming soon...

user posted image
y500
post Nov 15 2019, 11:35 PM

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QUOTE(amirul hafizz @ Nov 15 2019, 10:30 PM)
coming soon...

user posted image
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what is it? new tv box? hmm.gif
MrSpeedy
post Nov 15 2019, 11:37 PM

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QUOTE(y500 @ Nov 15 2019, 11:35 PM)
what is it? new tv box? hmm.gif
*
Hopefully ships with Android 9.0++
and unlocked...
Alpha_Tay
post Nov 15 2019, 11:50 PM

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QUOTE(amirul hafizz @ Nov 15 2019, 10:30 PM)
coming soon...

user posted image
*
4K?
pakji
post Nov 16 2019, 12:43 AM

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QUOTE(amirul hafizz @ Nov 15 2019, 10:30 PM)
coming soon...

user posted image
*
any leak coming soon 800mbps

i waiting
Alpha_Tay
post Nov 16 2019, 01:19 AM

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QUOTE(pakji @ Nov 16 2019, 12:43 AM)
any leak coming soon 800mbps

i waiting
*
unifi Biz

100Mbps
Free upgrade turbo to
800Mbps

800Mbps (800Mbps download/upload 200Mbps)

DECT phone included

Simple Voice Plus 70
✔ Free Calls worth RM70
Beyond call rates
✔ Free calls Fixed to Fixed lines
✔ 8 sen/min to Mobile

Contract 24 months

Pay Nothing until 31 December 2019.

RM349/month*

wanttobuylaptop
post Nov 16 2019, 01:47 AM

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QUOTE(Savor_Savvy @ Nov 15 2019, 08:13 PM)
Is it worth to go for 300mbps or 100mbps is suffice?
*
u do 4k streaming?
or do streaming yourself?
or always download very big files >10gb per file?
or a lot of people in your house sharing the internet?

generally speaking, 100 mbps is suffice if none of the above applied to you.
pakji
post Nov 16 2019, 02:59 AM

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QUOTE(Alpha_Tay @ Nov 16 2019, 01:19 AM)
unifi Biz

100Mbps
Free upgrade turbo to
800Mbps

800Mbps (800Mbps download/upload 200Mbps)

DECT phone included

Simple Voice Plus 70
✔ Free Calls worth RM70
Beyond call rates
✔ Free calls Fixed to Fixed lines
✔ 8 sen/min to Mobile

Contract 24 months

Pay Nothing until 31 December 2019.

RM349/month*
*
i don't use Business
i stay house so i waiting home package 800mbps

not worth business i don't have company so i wont take biz
amirul hafizz
post Nov 16 2019, 05:11 AM

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QUOTE(Alpha_Tay @ Nov 15 2019, 11:50 PM)
4K?
*
Android 9 out of box
amirul hafizz
post Nov 16 2019, 05:11 AM

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QUOTE(MrSpeedy @ Nov 15 2019, 11:37 PM)
Hopefully ships with Android 9.0++
and unlocked...
*
Yeap, android 9 out of box
amirul hafizz
post Nov 16 2019, 05:12 AM

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QUOTE(y500 @ Nov 15 2019, 11:35 PM)
what is it? new tv box? hmm.gif
*
future box for unifi tv, replace the white box
Lunar369
post Nov 16 2019, 08:04 AM

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user posted image

guy, anyone got this same pricing? a bit expensive, can renew contract 800mbps for RM159??
Savor_Savvy
post Nov 16 2019, 08:49 AM

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QUOTE(wanttobuylaptop @ Nov 16 2019, 01:47 AM)
u do 4k streaming?
or do streaming yourself?
or always download very big files >10gb per file?
or a lot of people in your house sharing the internet?

generally speaking, 100 mbps is suffice if none of the above applied to you.
*
or always download very big files >10gb per file?

YES!! Not so much on 4k streaming or sharing.
filage
post Nov 16 2019, 09:58 AM

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Is it normal to get faster website loading on weekends?
I have been feeling the websites generally load faster during Saturday and Sunday.
I thought it was just my imagination but I tried to observe a few more times and it always appears faster on weekends.
Any reasons for this?
MrSpeedy
post Nov 16 2019, 10:45 AM

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QUOTE(amirul hafizz @ Nov 16 2019, 05:11 AM)
Yeap, android 9 out of box
*
Free upgrade from white box?
UnifiTV 4k ready?
When will it roll out?
amirul hafizz
post Nov 16 2019, 12:19 PM

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QUOTE(MrSpeedy @ Nov 16 2019, 10:45 AM)
Free upgrade from white box?
UnifiTV 4k ready?
When will it roll out?
*
yeap, free upgrade but i don't know bout box. 4K or not. if don't 4k but run android 9. that's a good news. a big RAM and ROM.
azrilyp
post Nov 16 2019, 12:27 PM

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QUOTE(amirul hafizz @ Nov 16 2019, 12:19 PM)
yeap, free upgrade but i don't know bout box. 4K or not. if don't 4k but run android 9. that's a good news. a big RAM and ROM.
*
Unlocked? No point if locked coz TM gonna restrict what can and cannot be installed.
amirul hafizz
post Nov 16 2019, 12:41 PM

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QUOTE(azrilyp @ Nov 16 2019, 12:27 PM)
Unlocked? No point if locked coz TM gonna restrict what can and cannot be installed.
*
hahaha..TM can't give we install any apps.🤣
Jjuggler
post Nov 16 2019, 12:44 PM

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QUOTE(azrilyp @ Nov 16 2019, 12:27 PM)
Unlocked? No point if locked coz TM gonna restrict what can and cannot be installed.
*
Simple business tricks. If you own a company, will you allow your customers to bypass your own restriction via the supplied device? Definitely no right. Same goes to them.
MrSpeedy
post Nov 16 2019, 02:19 PM

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QUOTE(Jjuggler @ Nov 16 2019, 12:44 PM)
Simple business tricks. If you own a company, will you allow your customers to bypass your own restriction via the supplied device? Definitely no right. Same goes to them.
*
Don't worry, people will find the way eventually (hopefully)
Jjuggler
post Nov 16 2019, 02:48 PM

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QUOTE(MrSpeedy @ Nov 16 2019, 02:19 PM)
Don't worry, people will find the way eventually (hopefully)
*
The company will always find a way to restrict their device. Haha.
azrilyp
post Nov 16 2019, 06:09 PM

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QUOTE(amirul hafizz @ Nov 16 2019, 12:41 PM)
hahaha..TM can't give we install any apps.🤣
*
Haih, guess I have to change my tv to a smart tv then. Need Netflix and Apple TV
azrilyp
post Nov 16 2019, 06:16 PM

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QUOTE(Jjuggler @ Nov 16 2019, 12:44 PM)
Simple business tricks. If you own a company, will you allow your customers to bypass your own restriction via the supplied device? Definitely no right. Same goes to them.
*
You are right, just that when I saw the box pix, my expectations arises. Hoping can install Apple TV, Netflix and perhaps HBO GO app. Anyhow, I’ve terminated my hypptv and now looking at replacing my normal tv to a smart tv.
azrilyp
post Nov 16 2019, 06:17 PM

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QUOTE(Jjuggler @ Nov 16 2019, 02:48 PM)
The company will always find a way to restrict their device. Haha.
*
Yes, just like what they did with the current box.
Jjuggler
post Nov 16 2019, 07:32 PM

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QUOTE(azrilyp @ Nov 16 2019, 06:16 PM)
You are right, just that when I saw the box pix, my expectations arises. Hoping can install Apple TV, Netflix and perhaps HBO GO app. Anyhow, I’ve terminated my hypptv and now looking at replacing my normal tv to a smart tv.
*
QUOTE(azrilyp @ Nov 16 2019, 06:17 PM)
Yes, just like what they did with the current box.
*
Don't expect much from tm. their fibre service is good for me, but their iptv service seems outdated and lame for me.
wanttobuylaptop
post Nov 17 2019, 01:50 AM

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QUOTE(Savor_Savvy @ Nov 16 2019, 08:49 AM)
or always download very big files >10gb per file?

YES!! Not so much on 4k streaming or sharing.
*
What sources are you downloading from? Can the source allow you to download @ more than 30mb/s? If so, then 300mbps is good.
Me download from steam 10 gb only a few mins.. It's been satisfying experience. I can uninstall a lot of my games and only install when I want to play it.
skylinelover
post Nov 17 2019, 12:30 PM

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QUOTE(Jjuggler @ Nov 16 2019, 07:32 PM)
Don't expect much from tm. their fibre service is good for me, but their iptv service seems outdated and lame for me.
*
Haha same

I only watch FOX sports

The rest no more watching
Savor_Savvy
post Nov 17 2019, 03:46 PM

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QUOTE(wanttobuylaptop @ Nov 17 2019, 01:50 AM)
What sources are you downloading from? Can the source allow you to download @ more than 30mb/s? If so, then 300mbps is good.
Me download from steam 10 gb only a few mins.. It's been satisfying experience. I can uninstall a lot of my games and only install when I want to play it.
*
Yeah, games as well, like Steam, Uplay, Battlenet, etc.
Jjuggler
post Nov 17 2019, 04:46 PM

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QUOTE(skylinelover @ Nov 17 2019, 12:30 PM)
Haha same

I only watch FOX sports

The rest no more watching
*
I literally don't even use the iptv service. Hahaha. biggrin.gif
skylinelover
post Nov 17 2019, 06:18 PM

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Yay. Finally got negative bill. Haha. laugh.gif rclxms.gif Free promo kicked in already.
raynman
post Nov 17 2019, 07:03 PM

Look at all my stars!!
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QUOTE(skylinelover @ Nov 17 2019, 06:18 PM)
Yay. Finally got negative bill. Haha. laugh.gif rclxms.gif Free promo kicked in already.
*
My latest bill is negative too. rclxm9.gif



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lyc1982
post Nov 17 2019, 11:49 PM

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QUOTE(Lunar369 @ Nov 16 2019, 08:04 AM)
user posted image

guy, anyone got this same pricing? a bit expensive, can renew contract 800mbps for RM159??
*
if by renewing contract 800Mbps can get rm159...then you can update us here

i am pretty sure majority of us would renew immediately
lowyard
post Nov 18 2019, 01:22 AM

Nexus 4, 4 Nexers.
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Hello everyone. I tried searching for my issues but couldn't find anything probably coz of wrong keyword. So here goes.

My TM onu Alcatel Lucent i240g only have the LAN 1 led and TM logo turn on. I've done several reboot but it's the same thing. Link and auth led never lights up. So now I couldn't get internet.

Any idea what's wrong? Thanks in advance.
pakji
post Nov 18 2019, 03:05 AM

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QUOTE(lowyard @ Nov 18 2019, 01:22 AM)
Hello everyone. I tried searching for my issues but couldn't find anything probably coz of wrong keyword. So here goes.

My TM onu Alcatel Lucent i240g only have the LAN 1 led and TM logo turn on. I've done several reboot but it's the same thing. Link and auth led never lights up. So now I couldn't get internet.

Any idea what's wrong? Thanks in advance.
*
maybe signal loss for Fiber cable i think
batter call TM they will come to check Fiber cable fix to get signal back
JuneResources
post Nov 18 2019, 09:24 AM

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QUOTE(MrSpeedy @ Nov 16 2019, 10:45 AM)
Free upgrade from white box?
UnifiTV 4k ready?
When will it roll out?
*
If really 4K, then what channels can give oh?
Sports is not their exclusive license, only A company provided.

Unless you tell me Fox Movies gonna to be 4K, then that is another stories.

sHawTY
post Nov 18 2019, 10:17 AM

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QUOTE(lowyard @ Nov 18 2019, 01:22 AM)
Any idea what's wrong?
Call TM helpline
Jjuggler
post Nov 18 2019, 11:00 AM

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QUOTE(lowyard @ Nov 18 2019, 01:22 AM)
Hello everyone. I tried searching for my issues but couldn't find anything probably coz of wrong keyword. So here goes.

My TM onu Alcatel Lucent i240g only have the LAN 1 led and TM logo turn on. I've done several reboot but it's the same thing. Link and auth led never lights up. So now I couldn't get internet.

Any idea what's wrong? Thanks in advance.
*
Fiber optic splicing (may be detach/broken) at outside your residence or a faulty btu. I've face this issue before.

This post has been edited by Jjuggler: Nov 18 2019, 11:01 AM
misspinky
post Nov 18 2019, 11:40 AM

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QUOTE(lowyard @ Nov 18 2019, 02:22 AM)
Hello everyone. I tried searching for my issues but couldn't find anything probably coz of wrong keyword. So here goes.

My TM onu Alcatel Lucent i240g only have the LAN 1 led and TM logo turn on. I've done several reboot but it's the same thing. Link and auth led never lights up. So now I couldn't get internet.

Any idea what's wrong? Thanks in advance.
*
Just call tm hotline, I got this problem too long time ago a few weeks after installed unifi, its faulty from your btu, problem probably on their side. My btu got this problem too because tm technical team on server side accidentally switch my connection on sleep/idle mode. That is what tm technician told me when they investigate from the other side. Tm technical that came to my house change new one of btu, no charges on bill. so, you no need to worry. My friend also got this problem too, but his problem was different, he applied unifi and tm point applied a new package for him with an agreement. But on the final day before change to new package, tm technical team on server side failed to change my friend new package. So, next day tm technical came to his house, changed new btu for him with changed new package on that same day. Both of side need to work together.
lowyard
post Nov 18 2019, 12:00 PM

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QUOTE(pakji @ Nov 18 2019, 03:05 AM)
maybe signal loss for Fiber cable i think
batter call TM they will come to check Fiber cable fix to get signal back
*
QUOTE(Jjuggler @ Nov 18 2019, 11:00 AM)
Fiber optic splicing (may be detach/broken) at outside your residence or a faulty btu. I've face this issue before.
*
QUOTE(misspinky @ Nov 18 2019, 11:40 AM)
Just call tm hotline, I got this problem too long time ago a few weeks after installed unifi, its faulty from your btu, problem probably on their side. My btu got this problem too because tm technical team on server side accidentally switch my connection on sleep/idle mode. That is what tm technician told me when they investigate from the other side. Tm technical that came to my house change new one of btu, no charges on bill. so, you no need to worry. My friend also got this problem too, but his problem was different, he applied unifi and tm point applied a new package for him with an agreement. But on the final day before change to new package, tm technical team on server side failed to change my friend new package. So, next day tm technical came to his house, changed new btu for him with changed new package on that same day. Both of side need to work together.
*
Thanks so much for your help and insight guys. Am engaging with their careline via the myunifi app. Hoping to get this sorted out soon. Coz to make things worst, my house is only partially covered by Telco coverage. Meaning if I go to the kitchen or the 3rd bedroom (my bedroom), I have no phone signal. Nobody can 2G call me, nobody can WhatsApp call me. Suddenly my phone become 3310.
afiqms
post Nov 18 2019, 02:19 PM

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QUOTE(lowyard @ Nov 18 2019, 12:00 PM)
Thanks so much for your help and insight guys. Am engaging with their careline via the myunifi app. Hoping to get this sorted out soon. Coz to make things worst, my house is only partially covered by Telco coverage.  Meaning if I go to the kitchen or the 3rd bedroom (my bedroom), I have no phone signal. Nobody can 2G call me, nobody can WhatsApp call me. Suddenly my phone become 3310.
*
where is your location bro? at the outskirt of town?
lowyard
post Nov 18 2019, 05:00 PM

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QUOTE(afiqms @ Nov 18 2019, 02:19 PM)
where is your location bro? at the outskirt of town?
*
A bit la. Balakong. Got high rise blocking the signals I think. It's been like this since this place opened in 2013.
gahkin
post Nov 18 2019, 10:46 PM

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QUOTE(raynman @ Nov 17 2019, 07:03 PM)
My latest bill is negative too. rclxm9.gif
*
how come my latest bill is -rm152.15 ? how's TM calculator ar? dry.gif
ppfoong
post Nov 19 2019, 12:42 AM

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QUOTE(gahkin @ Nov 18 2019, 10:46 PM)
how come my latest bill is -rm152.15 ? how's TM calculator ar?  dry.gif
*
Did you applied for the pay nothing promo with new 2 years contract?


pakji
post Nov 19 2019, 01:32 AM

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unifi down sad.gif btu PON light stable and TEL1 Blinking
unable connect PPPOE

my area down i open tm chat live

position in queue is 176. rclxub.gif

i using my mobile data hotspot maxis
PowerSlide
post Nov 19 2019, 01:35 AM

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QUOTE(pakji @ Nov 19 2019, 01:32 AM)
unifi down  sad.gif btu PON light stable and TEL1 Blinking
unable connect PPPOE

my area down i open tm chat live

position in queue is 176.  rclxub.gif

i using my mobile data hotspot maxis
*
Me at Butterworth area Penang also down
viruz
post Nov 19 2019, 01:40 AM

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Down for me too, BM area
pakji
post Nov 19 2019, 01:42 AM

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QUOTE(PowerSlide @ Nov 19 2019, 01:35 AM)
Me at Butterworth area Penang also down
*
same here sad.gif
i at Penang Georgetown down
Rei7
post Nov 19 2019, 01:51 AM

Game, anime and headphones <3
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Down here in Ampang
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post Nov 19 2019, 01:52 AM

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Down also in Penang Island near Qbay
pakji
post Nov 19 2019, 02:02 AM

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QUOTE(kaizer_x @ Nov 19 2019, 01:52 AM)
Down also in Penang Island near Qbay
*
down in Penang Georgetown

position in queue is 130. crazy maybe people user unifi down that then open live chat
i waiting

i using maxis my phone like that backup connected PC USB still have quota
i go outside i always use data my phone maxis one plan 188 this month contract will end i will downgrade maxis one plan 128 enough
can't finish quota lol because line slow
JustcallmeLarry
post Nov 19 2019, 02:47 AM

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Me too down and just got it back few minutes ago. Location Penang
pakji
post Nov 19 2019, 02:48 AM

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now unifi is up back to normal just now smile.gif Penang
aliffarhan
post Nov 19 2019, 02:51 AM

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Still down ampang
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post Nov 19 2019, 09:28 AM

Game, anime and headphones <3
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Good thing it went back up after waking up
afiqms
post Nov 19 2019, 09:40 AM

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Might be due to trunk line broken that serve Penang area
DjTranceHan
post Nov 19 2019, 09:48 AM

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im applying for rm129 100mbps. How do i know if it running fiber or copper to my modem? Thank you.
laihuhng
post Nov 19 2019, 10:26 AM

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OMG ... The price increased? Fell into trap?

user posted image

user posted image

This post has been edited by laihuhng: Nov 19 2019, 10:31 AM
sHawTY
post Nov 19 2019, 10:40 AM

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QUOTE(DjTranceHan @ Nov 19 2019, 09:48 AM)
im applying for rm129 100mbps. How do i know if it running fiber or copper to my modem? Thank you.
100Mb/s automatically FTTH. TM's VDSL cannot reach 100Mb/s
Max at 50Mb/s & that's quite rare, most are stuck at 30Mb/s
xCryptik
post Nov 19 2019, 10:43 AM

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QUOTE(laihuhng @ Nov 19 2019, 11:26 AM)
OMG ... The price increased? Fell into trap?

user posted image

user posted image
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Yes. You have fallen into the trap.
laihuhng
post Nov 19 2019, 11:18 AM

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QUOTE(xCryptik @ Nov 19 2019, 10:43 AM)
Yes. You have fallen into the trap.
*
Another theory, RM199-RM90 = RM109. UnifiTV RM30. End total still RM139? But, will have to wait to Jan to know the actual billing.
LostAndFound
post Nov 19 2019, 11:57 AM

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QUOTE(laihuhng @ Nov 19 2019, 11:18 AM)
Another theory, RM199-RM90 = RM109. UnifiTV RM30. End total still RM139? But, will have to wait to Jan to know the actual billing.
*
No point to keep correcting. Some people die die want to interpret that TM con them, let them raise their blood pressure.
wanttobuylaptop
post Nov 19 2019, 04:28 PM

.......
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some ppl no apply and want those who applied suffer.
no guts fight so want see ppl die

lyc1982
post Nov 19 2019, 04:51 PM

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QUOTE(wanttobuylaptop @ Nov 19 2019, 04:28 PM)
some ppl no apply and want those who applied suffer.
no guts fight so want see ppl die
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you summarized it perfectly...

although i need some time to interpret your words...
Ronin_Amin
post Nov 19 2019, 05:17 PM

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Hi guys. Planning to buy a 20m Ethernet cable.
1. Does brand matter for Ethernet cable?
2. Is the flat version worse or just the same as thE normal rounded one?

Thanks.
TSSilentVampire
post Nov 19 2019, 05:56 PM

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QUOTE(Ronin_Amin @ Nov 19 2019, 05:17 PM)
Hi guys. Planning to buy a 20m Ethernet cable.
1. Does brand matter for Ethernet cable?
2. Is the flat version worse or just the same as thE normal rounded one?

Thanks.
*
Yes, brand matter, and no, it is the same. Get a good brand. I recommend Dintek.
Momo2014
post Nov 19 2019, 08:00 PM

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Hey guys. To view my unifi plan on the unifi app does the account need to be registered with the same email that I've given when signing up?
xCryptik
post Nov 19 2019, 08:13 PM

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QUOTE(Momo2014 @ Nov 19 2019, 09:00 PM)
Hey guys. To view my unifi plan on the unifi app does the account need to be registered with the same email that I've given when signing up?
*
Yes.
Ronin_Amin
post Nov 19 2019, 08:44 PM

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QUOTE(SilentVampire @ Nov 19 2019, 05:56 PM)
Yes, brand matter, and no, it is the same. Get a good brand. I recommend Dintek.
*
Can't seem to find dintek flat cables online, can you link me please?
soonwai
post Nov 19 2019, 09:18 PM


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QUOTE(laihuhng @ Nov 19 2019, 10:26 AM)
OMG ... The price increased? Fell into trap?
...
user posted image
*
Yes, confirmed that. Yours increased by RM20? Mine also from RM329 to RM349.

I suppose you can think of it as good. Even more value for my money.

This post has been edited by soonwai: Nov 19 2019, 09:22 PM
akping_1
post Nov 19 2019, 09:38 PM

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Look like i fall into trap of TM, they dint change mine to perpetual discount.

user posted image
afiqms
post Nov 19 2019, 09:41 PM

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QUOTE(Ronin_Amin @ Nov 19 2019, 05:17 PM)
Hi guys. Planning to buy a 20m Ethernet cable.
1. Does brand matter for Ethernet cable?
2. Is the flat version worse or just the same as thE normal rounded one?

Thanks.
*
I just bought Cat 7 cable with gold plated RJ45 connector from Shopee. So far I managed to get 70% of the rated speed of 300Mbps. IPTV also no lag. Costs me about RM60 for 15m, bought from local vendor. You can get half of the price if buy from China, braided flat cable. Flat or round cable doesn't matter. As long as it is durable and can run along the conduit (25mm or bigger).
soonwai
post Nov 19 2019, 09:47 PM


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QUOTE(afiqms @ Nov 19 2019, 09:41 PM)
I just bought Cat 7 cable with gold plated RJ45 connector from Shopee. So far I managed to get 70% of the rated speed of 300Mbps. IPTV also no lag. Costs me about RM60 for 15m, bought from local vendor. You can get half of the price if buy from China, braided flat cable. Flat or round cable doesn't matter. As long as it is durable and can run along the conduit (25mm or bigger).
*
That’s not good. Dintek Cat5e gives me 100% of my 800Mbps. How are you testing? Either the cable is really bad or you’re testing it incorrectly.
Ronin_Amin
post Nov 19 2019, 10:44 PM

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QUOTE(afiqms @ Nov 19 2019, 09:41 PM)
I just bought Cat 7 cable with gold plated RJ45 connector from Shopee. So far I managed to get 70% of the rated speed of 300Mbps. IPTV also no lag. Costs me about RM60 for 15m, bought from local vendor. You can get half of the price if buy from China, braided flat cable. Flat or round cable doesn't matter. As long as it is durable and can run along the conduit (25mm or bigger).
*
70% is really weird. Isn't LAN cable supposed to give 100%of the speed?
Ronin_Amin
post Nov 19 2019, 11:02 PM

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QUOTE(soonwai @ Nov 19 2019, 09:47 PM)
That’s not good. Dintek Cat5e gives me 100% of my 800Mbps. How are you testing? Either the cable is really bad or you’re testing it incorrectly.
*
Couldn't find any flat dintek cables, how is ugreen brand?
garbanicus
post Nov 19 2019, 11:12 PM

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QUOTE(Ronin_Amin @ Nov 19 2019, 11:02 PM)
Couldn't find any flat dintek cables, how is ugreen brand?
*
Using ugreen cat7 here. Getting 100% of my 500mbps.
sHawTY
post Nov 19 2019, 11:19 PM

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QUOTE(Ronin_Amin @ Nov 19 2019, 11:02 PM)
Couldn't find any flat dintek cables, how is ugreen brand?
UGreen is good so far for me
Using 10 cables between 1 meter to 15 meters & all of them still functioning well after 3 years
All of them is capable of reaching full speed of my UniFi 800Mb/s

This post has been edited by sHawTY: Nov 19 2019, 11:20 PM
xCryptik
post Nov 19 2019, 11:38 PM

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QUOTE(Ronin_Amin @ Nov 19 2019, 11:44 PM)
70% is really weird. Isn't LAN cable supposed to give 100%of the speed?
*
Hmm..I think his cable somehow 30% faulty. I tested one cable from China as well cat7. 300Mbps UniFi get around 310Mbps++ based on speedtest. Haha.
afiqms
post Nov 19 2019, 11:44 PM

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QUOTE(Ronin_Amin @ Nov 19 2019, 10:44 PM)
70% is really weird. Isn't LAN cable supposed to give 100%of the speed?
*
Most of the time I managed to get 250-270 Mbps with IPTV running and 4 devices connected. I am talking about typical usage situation. So, the cable is still ok. If the situation is ideal, I got maximum of 310 Mbps using Speedtest apps.
pakmulau
post Nov 19 2019, 11:59 PM

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QUOTE(laihuhng @ Nov 19 2019, 11:18 AM)
Another theory, RM199-RM90 = RM109. UnifiTV RM30. End total still RM139? But, will have to wait to Jan to know the actual billing.
*
i got perpetual discount RM90. Before this on RM70.

my new billing already stated RM199. original subs RM179 but promo got RM139 when sign up jan 2018

so in the end still pay RM139 come jan 2020
soonwai
post Nov 20 2019, 12:25 AM


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QUOTE(Ronin_Amin @ Nov 19 2019, 11:02 PM)
Couldn't find any flat dintek cables, how is ugreen brand?
*
No idea, I bought a box of Dintek, 3 years ago and still haven't finished it. Have never used flat cables.
soonwai
post Nov 20 2019, 12:29 AM


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QUOTE(xCryptik @ Nov 19 2019, 11:38 PM)
Hmm..I think his cable somehow 30% faulty. I tested one cable from China as well cat7. 300Mbps UniFi get around 310Mbps++ based on speedtest. Haha.
*
I have a Cat 5 cable which links at 1Gbps but tops out at around 350Mbps during tests. It's Cat 5 so can't complain.
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post Nov 20 2019, 03:53 AM

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https://pictr.com/images/2019/11/20/5YfpDB.md.jpg

My unifi plan is unifi 500mbps and router using is Tp-link Archer C5. Tested the speed on my phone, can be considered good speed since maximun is 300mbps? I should change to new router for 500mbps is that right? If I keep using this, will affect anything? Just rebooted the port few days ago cause internet connection very slow but at midnight become slower, supposed if I'm the only awake and connecting to the wifi, my internet speed should be fast?


giggz
post Nov 20 2019, 09:07 AM

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Hi guys. Any good plan or package to high rise user right now? Currently stuck at 50mbps and pay RM179. Haish.. Really feel not fair because the cooper cable. Haha
eqmal197
post Nov 20 2019, 09:15 AM

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Hello all,

My internet sometimes lost connection but IPTV works normal. Need to restart BTU and router. It happened almost everyday at least once. Sometimes more than once. Oneof my friend says my connection maybe always lost session but not sure true or not. Have highlighted this to TM during their customer survey calls but dunno if they take the action. I dun wan to lodge report as they sure required me to be at home but im always not availabale (tak senang)

- anyone experience this connection loss before? Restart all equiptment then all fine then happened again
- got anything to do with router? Currently use TM router. The tall black one

Current package is 500mb jumbo channel.
cHiLdHo0drEaMz
post Nov 20 2019, 10:12 AM

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Just wanted to know, other than below Belkin, can some suggest any other good brand ?

https://www.harveynorman.com.my/tv-and-audi...-protector.html
sHawTY
post Nov 20 2019, 10:31 AM

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QUOTE(giggz @ Nov 20 2019, 09:07 AM)
Hi guys. Any good plan or package to high rise user right now? Currently stuck at 50mbps and pay RM179. Haish.
None. My brother got the free upgrade to 50Mb/s once but he chose to downgrade to the new 30Mb/s package so he can pay half of what he's paying previously

From RM189 to RM89. RM100 savings there
QUOTE(eqmal197 @ Nov 20 2019, 09:15 AM)
My internet sometimes lost connection but IPTV works normal
What do you mean by lost connection?
WiFi disconnections or frequent change of WAN IP address?


This post has been edited by sHawTY: Nov 20 2019, 10:33 AM
TSSilentVampire
post Nov 20 2019, 10:59 AM

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QUOTE(Ronin_Amin @ Nov 19 2019, 08:44 PM)
Can't seem to find dintek flat cables online, can you link me please?
*
You can try Ugreen if you want, but 20m Dintek cables are available on Shopee?

Shopee: https://shopee.com.my/search?keyword=dintek%2020m


QUOTE(afiqms @ Nov 19 2019, 09:41 PM)
I just bought Cat 7 cable with gold plated RJ45 connector from Shopee. So far I managed to get 70% of the rated speed of 300Mbps. IPTV also no lag. Costs me about RM60 for 15m, bought from local vendor. You can get half of the price if buy from China, braided flat cable. Flat or round cable doesn't matter. As long as it is durable and can run along the conduit (25mm or bigger).
*
You should get full speed tbh. Something is wrong with your cable.

QUOTE(struggleofnewbie @ Nov 20 2019, 03:53 AM)
<a href='https://pictr.com/images/2019/11/20/5YfpDB.md.jpg' target='_blank'>https://pictr.com/images/2019/11/20/5YfpDB.md.jpg </a>
My unifi plan is unifi 500mbps and router using is Tp-link Archer C5. Tested the speed on my phone, can be considered good speed since maximun is 300mbps? I should change to new router for 500mbps is that right? If I keep using this, will affect anything? Just rebooted the port few days ago cause internet connection very slow but at midnight become slower, supposed if I'm the only awake and connecting to the wifi, my internet speed should be fast?
*
Yes, it can be considered a good speed. You will need to change to a new router if you upgrade to 500Mbps if you want full speed. You can continue to use the same router, but you won't get full speed. Internet slow could be caused by many reasons.

QUOTE(eqmal197 @ Nov 20 2019, 09:15 AM)
Hello all,

My internet sometimes lost connection but IPTV works normal. Need to restart BTU and router. It happened almost everyday at least once. Sometimes more than once. Oneof my friend says my connection maybe always lost session but not sure true or not. Have highlighted this to TM during their customer survey calls but dunno if they take the action. I dun wan to lodge report as they sure required me to be at home but im always not availabale (tak senang)

- anyone experience this connection loss before? Restart all equiptment then all fine then happened again
- got anything to do with router? Currently use TM router. The tall black one

Current package is 500mb jumbo channel.
*
I suggest that you change router. That router sounds like the D-Link DIR850L, or the rubbish bin router lol. Change router to something like the TP-Link C2300 or even the TP-Link A9, and you won't have that issue anymore.

tien171
post Nov 20 2019, 11:47 AM

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QUOTE(raynman @ Nov 17 2019, 08:03 PM)
My latest bill is negative too. rclxm9.gif
*
if get negative bill . Does this mean TM owe you money and this will be offset in January ? or



This post has been edited by tien171: Nov 20 2019, 11:47 AM
raynman
post Nov 20 2019, 11:52 AM

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QUOTE(tien171 @ Nov 20 2019, 11:47 AM)
if get negative bill  . Does this mean  TM owe  you  money  and this will be offset  in January  ? or
*
Yes, I believe so. TM will use it to offset the Jan 2020 bill. smile.gif

Ronin_Amin
post Nov 20 2019, 12:08 PM

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QUOTE(SilentVampire @ Nov 20 2019, 10:59 AM)
You can try Ugreen if you want, but 20m Dintek cables are available on Shopee?

Shopee: https://shopee.com.my/search?keyword=dintek%2020m
*
I need flat cables. I didn't see any flat dintek cables
MGM
post Nov 20 2019, 12:55 PM

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QUOTE(raynman @ Nov 20 2019, 11:52 AM)
Yes, I believe so. TM will use it to offset the Jan 2020 bill.  smile.gif
*
It will be used to offset part of Dec2019 bill first and the balance to offset part of Jan2020 bill.
For my 16Dec bill , 16Dec to 31Dec will be FOC, but 1Jan2020 to 15Jan2020 is payable.
taqu
post Nov 20 2019, 01:22 PM

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QUOTE(Ronin_Amin @ Nov 19 2019, 05:17 PM)
Hi guys. Planning to buy a 20m Ethernet cable.
1. Does brand matter for Ethernet cable?
2. Is the flat version worse or just the same as thE normal rounded one?

Thanks.
*
1. A good cable matters. I got some free CAT5E cables that are actually CAT5. Dintek is the best, Prolink also OK. Generic cables I bought so far also OK.
2. For cables longer than 15 meters, normal cables better coz better shielded, stronger & better when bending. Flat cables are good for short length eg 50 cm or 25 cm. I use short flat cables for connection between my router, switch, modem & Raspberry Pi as all sit next to each other, less clutter compare to normal 1 meter cables. Flat cables also more practical for non-permanent applications eg connecting to laptops at different places.

This post has been edited by taqu: Nov 20 2019, 01:27 PM
tungfunglaw
post Nov 20 2019, 03:40 PM

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QUOTE(Ronin_Amin @ Nov 19 2019, 05:17 PM)
Hi guys. Planning to buy a 20m Ethernet cable.
1. Does brand matter for Ethernet cable?
2. Is the flat version worse or just the same as thE normal rounded one?

Thanks.
*
Flat cable insulation not as good as rounded cable. bought a flat cable but koyak already after only a few times being grinded by the wooden door.

Rounded cable can take the door grinding like a boss.




TSSilentVampire
post Nov 20 2019, 03:58 PM

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QUOTE(Ronin_Amin @ Nov 20 2019, 12:08 PM)
I need flat cables. I didn't see any flat dintek cables
*
Why the insistence of flat though? Normal cables work as well.
Ronin_Amin
post Nov 20 2019, 04:53 PM

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QUOTE(SilentVampire @ Nov 20 2019, 03:58 PM)
Why the insistence of flat though? Normal cables work as well.
*
Need to route into room and hopefully the flat cable will slip under the door nicely. Round cables keeps getting damaged at the door.
ppfoong
post Nov 20 2019, 05:59 PM

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QUOTE(cHiLdHo0drEaMz @ Nov 20 2019, 10:12 AM)
Just wanted to know, other than below Belkin, can some suggest any other good brand ?

https://www.harveynorman.com.my/tv-and-audi...-protector.html
*
Can look for HuntKey, got individual on/off switch for each socket.

http://voyager8.blogspot.com/2019/11/my-hu...-universal.html



taqu
post Nov 20 2019, 06:21 PM

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QUOTE(Ronin_Amin @ Nov 20 2019, 04:53 PM)
Need to route into room and hopefully the flat cable will slip under the door nicely. Round cables keeps getting damaged at the door.
*
user posted image

Flat cables should nicely slip between the gaps.
Alpha_Tay
post Nov 21 2019, 02:21 AM

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QUOTE(eqmal197 @ Nov 20 2019, 09:15 AM)
Hello all,

My internet sometimes lost connection but IPTV works normal. Need to restart BTU and router. It happened almost everyday at least once. Sometimes more than once. Oneof my friend says my connection maybe always lost session but not sure true or not. Have highlighted this to TM during their customer survey calls but dunno if they take the action. I dun wan to lodge report as they sure required me to be at home but im always not availabale (tak senang)

- anyone experience this connection loss before? Restart all equiptment then all fine then happened again
- got anything to do with router? Currently use TM router. The tall black one

Current package is 500mb jumbo channel.
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IPTV working meant router was working, which also meant BTU and fibre optics was working as well.

if you need to restart both BTU and router to made internet working again, and if restart only the router the internet still not working, meant the fault wasn't at the router.
tien171
post Nov 21 2019, 05:08 AM

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QUOTE(cHiLdHo0drEaMz @ Nov 20 2019, 11:12 AM)
Just wanted to know, other than below Belkin, can some suggest any other good brand ?

https://www.harveynorman.com.my/tv-and-audi...-protector.html
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yes this is good as the surge protection rating is High .
you can get it cheaper on Lazada.


tien171
post Nov 21 2019, 05:13 AM

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QUOTE(ppfoong @ Nov 20 2019, 06:59 PM)
Can look for HuntKey, got individual on/off switch for each socket.

http://voyager8.blogspot.com/2019/11/my-hu...-universal.html
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when you buy a surge protector the most important criteria is a High rating on the surge protection .

I will not recommend this huntley . as i cannot find their surge protection ratings on the web .


LostAndFound
post Nov 21 2019, 09:04 AM

Look at all my stars!!
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From: UEP Subang Jaya



QUOTE(tungfunglaw @ Nov 20 2019, 03:40 PM)
Flat cable insulation not as good as rounded cable. bought a flat cable but koyak already after only a few times being grinded by the wooden door.

Rounded cable can take the door grinding like a boss.
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You should never let your door grind any cable! Either drill small hole somewhere (through ceiling is easiest) or shave off a bit of the door to make a virtual hole.
Air sirap
post Nov 21 2019, 10:17 AM

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QUOTE(eqmal197 @ Nov 20 2019, 09:15 AM)
Hello all,

My internet sometimes lost connection but IPTV works normal. Need to restart BTU and router. It happened almost everyday at least once. Sometimes more than once. Oneof my friend says my connection maybe always lost session but not sure true or not. Have highlighted this to TM during their customer survey calls but dunno if they take the action. I dun wan to lodge report as they sure required me to be at home but im always not availabale (tak senang)

- anyone experience this connection loss before? Restart all equiptment then all fine then happened again
- got anything to do with router? Currently use TM router. The tall black one

Current package is 500mb jumbo channel.
*
happened to me before. After i changed the router setting, problem solved smile.gif . What is the model of your TM router ? I'm using TM router Dlink DIR 842
edwinmiracle
post Nov 21 2019, 11:04 AM

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Where can i subscribe 50mbps @ RM99?