Ruby + pack RM30 is offset in your broadband portion RM30 discount. That's normally the case since sign up.
Unless you are talking about and increase of RM30 suddenly.

And no you cannot cancel. There has been discussions about this in previous threads. You can take it up to MCMC but chances of successful cancellation is low

You need the unifi play tv app on your phone or computer thru internet explorer.
Login name is same as ur fiber but it ends with @iptv

password should be written down on the paper when technician installed your setup. Forgot password? Call 100 to reset

Again
That is not extra charge