my experience:

unifi overhead cables setup Dec'18.
unifi service started May'19.

something like that, can't remember correctly the dates.

Q: Can we deactivate/quit Unifi TV after 12mths' usage & save RM30/mth?

e.g. Installed Unifi 100Mbps RM129 (RM99 + RM30) 1st of February 2019.
go to TM Point & stops Unifi TV now since it's already 12mths (i assume Unifi TV contract is 12mths vs. Unifi broadband 24mths).

p/s : sorry if this has been asked & answered before.

This post has been edited by pokchik: Feb 17 2020, 05:16 PM

Norton backup not accessible also.. demmit.

in malaysia,

govt linked company vs. customer (people) = people lose.

private company vs. customer = customer lose.

very less chance of the customers (us) winning anything or getting a proper customer treatment.

Q: you KNOW that they have no intention to pull the cables or you're just assuming?

when Unifi came to my taman, it took some time for TM to make it available for installation.
5-6mths.. the last phase was the worst - everything seems to be ready (all the cables are ready, distribution boxes available) but have to wait 1mth
just so that the network connection tests are done and address available for registration in TM database.

https://forum.lowyat.net/index.php?showtopi...post&p=88952935

This post has been edited by pokchik: Sep 21 2020, 08:49 PM

normally yes - my situation for my parents' house in JB is the same as you.

i've just noticed a small black box (smaller than your picture) but with the standard unifi cable looping.

went to TM Point Melaka to enquire (i'm in Melaka anywa), but they say not available yet (or was it port full? i forgot)

i showed them the picture (with the box numbering) and they spent another 10mins to check on another system.

it turns out that there IS available port but priority given to existing streamyx user.

since the existing streamyx account owner is my brother, i asked him to go and register.

when he went to JB TM Point - the staff say port full and have to queue.

i just leave it be - malas want to escalate (Melaka say available, JB say not available)
but the installer came after 2 weeks of queuing.

I used my RT-AC86U by pairing it with the really old blue-colored, stock Streamyx Riger Modem 2yrs back.

I know it's really pricey (to make it fair, I won it in one competition back then) - but it was God-sent.

I had 8Mpbs Streamyx and 3-4 modem/router changes to get a good & stable wifi coverage.. but to no avail.

RT-AC86U, in the meantime.. gave me a damn good wifi stability back then - a few months before Unifi came to my taman.

Currently using it in mesh config for my 2-storey house with Unifi connection (100Mbps).

Nice. What is your main reason for upgrading?
Tempted to, but the RM249/mth is a bit

now that you put at it that way.. it actually make sense la!

put aside the new 24mth contract, of course (not like there's a chance to shift to Time in my housing area anyway).

Astro is also pushing a lot on their Ultra HD Box nowadays..
even recording goes to their cloud service, which in the end utilizes internet.

plus side for Astro : cable TV.
downside for Astro : if raining, no signal


from lower speed to 500Mbps should require some configuration change from TM side.

additionally, they usually send a vendor over to configure & confirm that installation address
really showing 500Mbps - users normally complain that they do not get that max. speed
and claim that TM 'cheated' them (when in actual fact, users perform speed test wrongly
or their wifi is not capable to achieve that speed).