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> Official TM UniFi High Speed Broadband Thread V38, READ 1ST PAGE FOR TURBO SPEED INFO! (Unifi)

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TSSilentVampire
post Nov 8 2019, 11:00 PM, updated 3w ago

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Welcome To The Official TM UniFi High Speed Broadband Thread V38

Previous UniFi Threads
V1 | V2 | V3 | V4 | V5 | V6 | V7 | V8 | V9 | V10
V11 | V12 | V13 | V14 | V15 | V16 | V17 | V18 | V19 | V20
V21 | V22 | V23 | V24 | V25 | V26 | V27 | V28 | V29 | V30
V31 | V32 | V33 | V34 | V35 | V36 | V37


LYN UniFi Users

TM UniFi Coverage & Subscribers: V1 V2

About UniFi: UniFi Home & Personal Plans UniFi Business Plans

Complain to SKMM/CFM: SKMM CFM


PLEASE READ BEFORE YOU PROCEED

10 Things You Should Know About UniFi

1. This service is a 24-month contract and a termination fee of the total cost of the remaining months on your contract is chargeable for termination of service within the contract period.

2. If your premises reside in high rise building served via copper, you must terminate your existing Streamyx service (if any).

3. Minimal drilling is required for fibre installation to the premise. You will be responsible for providing TV and 4-socket extension cord to complete the installation. No installation appointment will be made for premises under renovation.

4. All triple play services (internet, voice and TV) must be activated during service installation. Partial service activation is not allowed.

5. UniFi is a wired broadband service. Wireless connectivity is an option and is subject to interference and obstructions factor.

6. UniFi account owner or authorised contact person must be available during the service installation. For high rise premises, owners are required to make arrangement with Building Management Office for installation permission, internal cabling and access to telecommunication room.

7. Installation fee includes external cable entrance up to the internal wiring with maximum of 15 metres for fiber cable, 15 meters for Ethernet/phone cables and 30 metres for casing (raceway). Additional charges will be applied for cable more than 15 metres and 30 metres casing (raceway) and charges will be included in your UniFi bill. See video below for optional installation charges.

8. For other non-standard installation e.g. wiring above ceiling, underground and conceal wiring, you may appoint your own contractor or deal directly with TM appointed contractor. Payment will be made directly to the contractor.

9. Please provide correct and valid Billing Address / Postal Address. Please provide valid and preferred e-mail address, or phone number as bill will be sent via e-mail or SMS. Bill is accessible at Unifi website and you need to login: https://unifi.com.my/unifi-en/index.page. Register for e-bill here: https://unifi.com.my/e-bill/index.html

10. All UniFi equipment provided by TM is subject to 12 months warranty period.

IMPORTANT NOTES (MUST READ)

Internal Wiring
Minimal drilling is required for fibre installation to the premise to allow fibre cable entrance into the house. Internal concealed wiring will not be carried out by TM. However, customers can arrange their own or choose from TM’s authorised list of contractors at their own expense. TM shall propose the recommended list of contractor for the concealed wiring (wall or ceiling). As this is beyond the job scope of RNO, customer will deal and make payment directly to the contractor. Operationally, reappointment is to be arranged when the conceal wiring is completed. Customer is required to inform TM for installation appointment.

Premise currently under renovation
During installation day, TM will not proceed if the customer premise is under renovation unless insist by customer, TM will charge customer accordingly if request for other appointment time. Customers who are having their home renovated are advised to inform TM prior setting service installation appointment. TM shall not be responsible for any damages resulted from construction and renovation done by customer through third party during or after the installation.

Customer Unreachable and Change of Appointment
Premise inaccessibility or deferment of installation appointment upon the installation team’s arrival at a customer’s premise will be subject to a charge of RM100. Re-appointment will be subject to time slot availability.

High-Rise VDSL & FTTH
For high-rise (condos, apartment, office building) ,TM would require to access the MDF/SDF room to physically activate the port which normally locked by the Building Management/Maintenance. Therefore, customers are required to communicate and make arrangement with your Building Management/Maintenance Office to ensure someone is available to grant the access to TM UniFi Installer to MDF/SDF room during the installation time. Without the access to MDF/SDF room, installation cannot be performed and TM has to revisit which will incur unnecessary cost to customer.
In the case of copper wired building that uses VDSL2 technology, successful delivery of UniFi services is subject to technical testing. TM has the right to cancel the order should the building copper wire is deemed as not passing the technical test or not ready to deliver the service.


Installation Guide


Optional Installation Charges


From making an appointment to the signing-off of the Service Acceptance Form, here is a complete step-by-step process of how we bring UniFi into your home or office:

Step 1: Appointment

Appointment is made at the point of registration. You may choose your preferred date and time for UniFi installation but please note that installation for FTTx (Fibre to the Home or Office) is expected to take between 4-8 hours, and for VDSL2, 2-3 hours.

24 hours prior to the agreed installation date and time, the TM UniFi Centre will call you for a final confirmation. Our UniFi technician will also call you just before he goes to the agreed address of installation.

Step 2: Site Assessment

Upon arrival at your home or office, our technician will brief you on the step-by-step process of the entire installation. This includes:

(i) Site assessessment (outdoor and indoor)
(ii) Cable entrance (drilling point for FTTx)
(iii) Equipment termination point
(iv) Route of wiring

In the case of FTTx installation, our technician will determine the location of the Fibre Distribution Point (FDP), whether it is located on an overhead pole, or underground. If the underground fibre access is blocked due to any home or office renovation, it may require a longer installation period than for overhead fibre access installation.

For VDSL2, site assessment is much quicker since our technician need only access the building’s MDF room and perform the necessary cabling there.
Note: VDSL2 - your existing Streamyx or Business Broadband access will be disabled during this exercise.

Step 3: Installation

It's time to complete the installation process. As part of this process, some minimal drilling may be required. After laying the cables we will determine which modem is suitable for your home. Indoor installation requires more time as our technician needs to lay the internal fibre optic cable. Cables of sufficient length will be provided. However, in cases where additional cable lengths are required, some minimal charges will be incurred. To prevent unsightly wiring, wires and cables will be housed in proper casings.

However, if you wish it to be a drill-free installation, and if the fibre optic cables are required to be pulled through your home or office ceiling, we have a panel of contractors that you can work with, the costs of which will be borne by you.

VDSL2 does not require drilling since UniFi connection will come from the existing phone jack in your home or office. For this premise type, indoor installation requires minimal setup time.

Step 4: Equipment Setup

After laying all the cables, it’s time to connect the equipment. Our technician will first set up the BTU followed by Premise Gateway, Set-top-Box (for Residential package only) and DECT Phone. Once the equipment is tested and works properly, our technician will then show you that all the services are in working order.

Step 5: Completion

You are required to sign-off a Service Acceptance Form (SAF) as part of the process to complete the installation work. For a complete understanding of what TM UniFi service is, please read the terms and conditions in your service agreement.

Older blogs depicting a typical Unifi Installation process:

The Unifi Installation – My Experience: http://www.shaolintiger.com/2010/12/29/the...-my-experience/

Fiber To The Home: http://nordin.kembali.net/blog/?p=1221/

The UniFi Installation Experience: http://jasonong.blogspot.com/2010/07/unifi...experience.html

* Thanks to the owner of the blogs (ShaolinTiger & Nordin & Jason).

GENERAL WI-FI INFORMATION AND SUITABLE TURBO SPEED ROUTER & USB RECEIVER GUIDE by SilentVampire

If your speed have been turboed, your new plans will be as detailed below, depending on your original plans before you were turboed:

1) 800Mbps download = 200Mbps upload (original plan - 100Mbps, 50Mbps)

2) 500Mbps download = 100Mbps upload (original plan - 50Mbps, 20Mbps)

3) 300Mbps download = 50Mbps upload (original plan - 30Mbps, 10Mbps)

4) 100Mbps download = 50Mbps upload (original plan - 10Mbps, 5Mbps)

As there have been similar questions that are constantly being asked here about Wi-Fi issues in the context of TM, this is a quick guide for those who are not familiar with wireless networking and how they work. Before I start explaining further, I will first start with the most basic equipment that are provided in a typical FTTH installation for Unifi. You will be provided with a BTU, router, and a DECT phone, and a UnifiTV STB (only if you subscribe to the relevant plans where the STB are provided), in the initial installation.

The BTU or Broadband Termination Unit is a terminating unit from the Access Network (TM Exchange) into a customer's premise. This unit functions like a modem and translates the pulses of light that carry data over the fibre optic cables into electrical signals. The BTU can be categorized as either fit for FE or Fast Ethernet use (10 / 100 Mbps), or Gigabit use (10 / 100 / 1000 Mbps). For the turbo speed use, you would want a BTU that can support the gigabit speeds which are the AN5506-04-BG, Huawei HG8240 variant, or the Nokia G-240G variant, or the Alcatel Lucent I-240-G. Anything else will NOT be able to support the turbo speeds.

The router that is provided by TM for recent installations is usually TP-Link C1200 v1 (Pic), or D-Link DIR-850L (Pic), and more recently for new installations, the D-Link DIR-842 (Pic). All these router will be able to support gigabit speed (up to 1000Mbps) via WIRED connection ONLY. I highly recommend getting CAT6 cables or at a minimum, CAT5e cables, as both support gigabit speeds. Dintek or Prolink or AMP Netconnect or Ugreen RJ45 cables are quite reliable and is 100% confirmed to have original CAT5E or CAT6 rating. Wireless speeds will vary according to real-life environment and other factors.

If you are on VDSL, you will be provided with the ZTE ZXHN H267A (Pic) or the TP-Link Archer VR1200v for new installations recently (Pic).

The UnifiTV STB or Set-Top Box (provided only on the relevant Unifi plans) is a standard small white Android box (Pic).

Just a disclaimer, the TP-Link C1200 v1 (Pic) have MANY issues, including firmware and hardware problems, so if there are any issues with the connection and if you have this router, try changing to another router and see if your problem can be resolved. If it is resolved, then it is this particular router's issue.

For those that have been on Unifi since a long time ago, you might still be using an older router, which is either the D-Link DIR-615 (Pic) or the D-Link L7-N-R2000 (Pic), or one of the older TM generic router which are the RG-Innatech-RGX4400 (Pic), or the RG-Innatech-RG4332 (Pic), or the RG-Maritime-TRG212M (Pic), or the RG-DLINK-WBR2300 (Pic), or something older that I am unaware of. Among the older routers, the RG-Innatech-RGX4400 is the best among the lot, but still unacceptable for current modern use, as there are more newer and better options currently in the market.

If you are still using one of the six older routers above or any other older router from TM or one that you bought yourself a long time ago, which is not optimal for use in this era of gigabit speed, and you are having issues with your wired or wireless connection, it is highly recommended that you change to another modern router, and this will solve most Wi-Fi issues that you are currently experiencing, such as frequent disconnections and low speed. Refer to the list below for suitable routers.

Wi-Fi uses the IEEE802.11 family of standards. Within the 802.11 standards, are various substandards, including 802.11b (2.4GHz spectrum), 802.11a (5GHz spectrum), 802.11g (2.4GHz spectrum), 802.11n (2.4GHz spectrum and/or the 5GHz spectrum), and the 802.11ac (5GHz spectrum).

As you can see above, there are two different bands, 2.4 GHz and 5 Ghz. The primary differences between the 2.4 GHz and 5 GHz wireless frequencies are range and bandwidth.

2.4 GHz offers coverage for further distances, but may perform at slower speeds. Use 20MHz channels in the 2.4 GHz band. Using 40MHz channels in the 2.4G Hz band can cause performance and reliability issues with your network, especially in the presence of other Wi-Fi networks and other 2.4 GHz devices. A 40MHz channel on 2.4GHz might also cause interference and issues with other devices that use this band, such as Bluetooth devices, cordless phones, and neighboring Wi-Fi networks.

5 GHz provides faster data rates at a shorter distance. For best performance and reliability, enable support for all channel widths on 5 GHz. This allows devices to use the largest width they support, which results in optimal performance and compatibility.

Range : how far your data can travel. In most cases, the higher the frequency of a wireless signal, the shorter its range.

The biggest reason for this is that higher frequency signals cannot penetrate solid objects like walls and floors as well as lower frequency signals. Thus, the 2.4 GHz has a farther range than the 5 GHz frequency.

Bandwidth (speed): Higher bandwidth means that files will download and upload faster, and high-bandwidth applications such as streaming video will perform much smoother and faster.

Higher frequencies allow faster transmission of data, also known as bandwidth. Therefore, the 5GHz with its higher bandwidth will provide much faster data connections than 2.4 GHz.

Suggestions for choosing the best frequency:

Many devices only use the 2.4 GHz frequency, and these devices are all attempting to use the same “radio space” which can cause overcrowding of the channels.

So, which should you choose, 2.4 GHz or 5 GHz?

• If faster speeds are most important to you, 5 GHz is usually a better choice than 2.4 GHz.

• If the wireless range is more important to you, 2.4 GHz is usually a better choice than 5 GHz.

• If you have a lot of devices that use 2.4 GHz and you are experiencing interference or intermittent connectivity issues i.e. low connection speed and frequent disconnections, then 5 GHz is probably a better option.

To enjoy the maximum achievable speed on WIRELESS connection, you NEED to be connected to the 5GHz AC band AND have a suitable router AND a suitable USB Wi-Fi adapter. Your USB wireless adapter needs to be connected to USB3.0 for the best speed achievable on 500Mbps and 800Mbps, as USB2.0 max out at 480Mbps but due to bus access constraints, the effective throughput of USB2.0 is limited to 280Mbps, which makes it only suitable for 300Mbps, and USB3.0 can support up to 5Gbps, which makes it suitable for both 500Mbps and 800Mbps.

Your device must also have the right MIMO specification for it to support the turbo speed on Wi-Fi. Refer to soonwai excellent guide on MIMO and Wi-Fi in the context of real-world speed: Click here to see separate thread of his guide.

To enjoy the full turbo speed on WIRED connection, you NEED to be connected to the gigabit router directly via Cat 5e or Cat 6 RJ45 Ethernet cable. Recommended brands that are reliable and 100% confirmed to fit the Cat ratings accurately are Dintek, Prolink, AMP Netconnect, and Ugreen. If your device can support gigabit speed via wired connection, and you are not getting the upgraded turbo speed via wired LAN connection, there are a few reasons why this happens, see below:

1) Due to current pilot phase, TM has not upgraded your current speed to the accurate turbo speed yet.

2) Your cable might be faulty or not up to standard. Try to test with another CAT5e or CAT6 cable. See above for recommended brands.

3) Your BTU does not support gigabit speed, or is wrongly configured, and this is limiting your speed. You have to contact TM for replacement, or configuration to gigabit speed.

4) Your router does not have gigabit LAN ports, or if it does have gigabit LAN ports, it is not configured or correctly set, which limits your connection speed to 100Mbps, instead of 1000Mbps.

5) Although your router does have gigabit ports, and is configured to 1000Mbps, you might still not be able to get the full turbo speed as it might be limited by the hardware of your router. If your router is a basic model with less than ideal hardware, you will not get your ideal full turbo speed.


TURBO SPEED - SUITABLE WIRELESS ROUTER GUIDE - ALL ROUTERS LISTED HERE HAVE GIGABIT LAN PORTS

QUICK UNIFI ROUTER GUIDE BY OOKAS (BY AND WITH THANKS TO OOKAS): https://www.ookas.my/unifi-router-guide

For Wi-Fi, if you are upgraded to the turbo speed, you will need to change routers to enjoy the maximum achievable speed, depending on your speeds. Please refer to the list below. All speeds listed below are the maximum Wi-Fi speed that the router can achieve. If you are connected via WIRED RJ45 CAT5E or CAT6 directly to any of the router below, you can achieve gigabit speed as all routers listed below have gigabit LAN ports.

Refer to blacktubi excellent guide on routers in the context of local ISPs in Malaysia: Click here to see separate thread of his guide.

(GENERAL GUIDE ONLY)

ASUS

RT-N800HP - 100Mbps
RT-AC51U+ - 100Mbps

RT-AC1200G+ - 300Mbps
4G-AC53U - 300Mbps
RT-AC55UHP - 300Mbps
RT-AC58U - 300Mbps
RT-AC1300UHP - 300Mbps
RT-AC3200 - 300Mbps
Asus Lyra - 300Mbps

RT-AC66U - 500Mbps
RT-AC67U - 500Mbps
RT-AC68U - 500Mbps
4G-AC68U - 500Mbps
Asus Lyra Trio - 500Mbps

BRT-828 - 800Mbps
RT-AC86U - 800Mbps
RT-AC87U - 800Mbps
RT-AC88U - 800Mbps
RT-AC5300 - 800Mbps
GT-AC5300 - 800Mbps
Blue Cave - 800Mbps

RT-AX88U - 800Mbps

TP-Link

Archer C1200 - 100Mbps, ~300Mbps

Archer C5 - 300Mbps
Deco M4 - 300Mbps
Deco M5 - 300Mbps
Deco P7 - 300Mbps
Archer A6 - 300Mbps
Archer C6 - 300Mbps

Deco M9 Plus - 300Mbps, ~500Mbps
Archer A7 - 300Mbps, ~500Mbps
Archer C7 - 300Mbps, ~500Mbps
Archer A9 - 500Mbps
Archer C9 - 500Mbps

Archer C2300 - 800Mbps
Archer A10 - 800Mbps
Archer C3150 - 800Mbps
Archer C4000 - 800Mbps
Archer C5400 - 800Mbps
Archer C5400x - 800Mbps
Archer AD7200 - 800Mbps

Archer AX6000 - 800Mbps
Archer AX11000 - 800Mbps

D-Link

DIR-825+ - 100Mbps, ~300Mbps
DIR-842 - 100Mbps, ~300Mbps
DIR-850L - 100Mbps, ~300Mbps
COVR-C1202 - 100Mbps, ~300Mbps
COVR-C1203 - 100Mbps, ~300Mbps

COVR-2202 - 300Mbps, ~500Mbps
DIR-859 - 300Mbps, ~500Mbps
DIR-867 - 300Mbps, ~500Mbps
DIR-868L - 300Mbps, ~500Mbps
DIR-878 - 500Mbps
DIR-2680 - 500Mbps

DIR-882 - 800Mbps
DIR-885L - 800Mbps
DIR-890L - 800Mbps
DIR-895L - 800Mbps

Tenda

Tenda AC9 - 100Mbps, ~300Mbps
Tenda AC10 - 100Mbps, ~300Mbps
Tenda AC10U - 100Mbps, ~300Mbps
Tenda Nova MW3 - 100Mbps, ~300Mbps
Tenda Nova MW5 - 100Mbps, ~300Mbps
Tenda Nova MW5S - 100Mbps, ~300Mbps
Tenda Nova MW6 - 100Mbps, ~300Mbps

Tenda AC15 - 500Mbps, ~800Mbps
Tenda AC18 - 500Mbps, ~800Mbps

~Denotes highest achievable speeds, but only under optimum conditions.

TURBO SPEED - SUITABLE WIRELESS USB ADAPTER GUIDE - PLEASE ENSURE THAT YOUR USB PORT IS USB 3.0 FOR TURBO SPEEDS ABOVE 300Mbps

To enjoy the maximum achievable speed on Wi-Fi, you need to have an compatible wireless USB adapter:
(GENERAL GUIDE ONLY)

ASUS

ASUS USB-AC53 - 100Mbps, 300Mbps, ~500Mbps
ASUS USB-AC55 - 100Mbps, 300Mbps, ~500Mbps

ASUS USB-AC68 - 500Mbps, ~800Mbps

Tp-Link

TP-Link T2U - 100Mbps, ~300Mbps
TP-Link T2U Nano - 100Mbps, ~300Mbps
TP-Link T2U Plus - 100Mbps, ~300Mbps
TP-Link T2UH - 100Mbps, ~300Mbps
TP-Link T2UHP - 100Mbps, ~300Mbps

TP-Link T3U - 500Mbps
TP-Link T4U - 500Mbps
TP-Link T4UH - 500Mbps
TP-Link T4UHP - 500Mbps

TP-Link T9UH - 800Mbps

D-Link

D-Link DWA-171 - 100Mbps, ~300Mbps
D-Link DWA-172 - 100Mbps, ~300Mbps

D-Link DWA-182 - 500Mbps
D-Link DWA-192 - 500Mbps

Tenda

Tenda U9 - 100Mbps, ~300Mbps

Tenda U12 - 300Mbps, ~500Mbps

~Denotes highest achievable speeds, but only under optimum conditions.

DISCLAIMER - All recommended routers and wireless USB adapters, and the speed they support, is a theoretical maximum and might not support real-world tests. This is only a general guide to help you to decide which would be suitable for your own use, so please be aware of that fact and do your own research, before you decide to buy anything that is listed here. Thank you.


Notable links for more networking info and knowledge:

1) Blacktubi personal website. Highly recommended for networking topics and reviews. Click here.

2) Jjuggler personal website. Excellent for gadget reviews as well as general networking information. Click here.

3) OOKAS website. One of the best sellers of home networking equipment online.Click here.


*Thank you to @blacktubi, @Jjuggler, @wilson1stop, @wshoh, @JohnLai, @Doraku, @soonwai, @dickybird, and @imalmighty for their help and contribution throughout this thread and previous Unifi threads. It is much appreciated.

**Many thanks to @blacktubi, and @soonwai, for their amazing knowledge on their separate respective thread, and @blacktubi and @Jjuggler, for the link to their separate respective personal website.

***Guide created and written by SilentVampire - created on 24 August 2018, updated on 1 October 2019.





Added on TM UniFi Glossary Menu

uniFiTV Link: YouTube F.A.Q

TM UniFi Announcement & News

Official Website: TM Website TM Twitter Unifi Twitter UniFi Support Twitter UniFi Website UniFiTV

Related Website: UniFi Wikipedia UniFi YouTube UniFi Facebook

Online Help & Support: Payment Guide Payment Channel OnlineHelp Speedtest F.A.Q

Technical Assistance 24/7: 100
E-Mail Support: [email protected]

Complain to SKMM/CFM: SKMM CFM


This post has been edited by SilentVampire: Nov 8 2019, 11:05 PM
TSSilentVampire
post Nov 9 2019, 12:28 PM

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QUOTE(wanttobuylaptop @ Nov 9 2019, 01:59 AM)
still amazing that so much information that vampire and the community sifus put in this thread. A-Z, right here, post 1.
*
Just trying to sharr and help smile.gif Thank you for the encouragement.
TSSilentVampire
post Nov 10 2019, 09:18 AM

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QUOTE(kucau @ Nov 9 2019, 10:58 PM)
Hello guys,
.
I installed unifi on my new house. I didnt move to the house yet.  Recently a thief entered the house and stole my btu and wireless router. Where can i but the nokia btu? Couldnt find it in shoppee or lazada.
.
I dont think i need the wireless router because i'll be using 100 ubiquiti ap , switch and  firewall
*

You can't. You have to get it from TM. BTU is lifetime warranty, so just contact TM and get it from them.

QUOTE(kucau @ Nov 10 2019, 07:52 AM)
Is there any place i can buy 2nd hand btu?
*
Better to get it from TM directly. You will need to do some configuration for it to work.

TSSilentVampire
post Nov 13 2019, 04:56 PM

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QUOTE(afiqms @ Nov 13 2019, 03:30 PM)
Just got my home Unifi'd with 300 Mbps in Sura Hujung, Dungun, Terengganu. TM now is very aggressive in deploying Unifi around Dungun town area. BTU is from Huawei. But I got the old TP Link router, anyway to request to change to the latest DLink MU-MIMO router?

*
Get your own router. If you want to save cost, get the TP-Link C2300. For the best, get the Asus RT-AC86U.

QUOTE(afiqms @ Nov 13 2019, 04:02 PM)
It is my request. What do you mean by properly? I hang it on high place to optimize coverage.
*
You are going to have a hard time in replacing the router in the future, and connecting anything else to it. It does optimize coverage, but getting a better router improves coverage as well, and you don't have to mount it like that, so it is much better if you get your own router.
TSSilentVampire
post Nov 19 2019, 05:56 PM

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QUOTE(Ronin_Amin @ Nov 19 2019, 05:17 PM)
Hi guys. Planning to buy a 20m Ethernet cable.
1. Does brand matter for Ethernet cable?
2. Is the flat version worse or just the same as thE normal rounded one?

Thanks.
*
Yes, brand matter, and no, it is the same. Get a good brand. I recommend Dintek.
TSSilentVampire
post Nov 20 2019, 10:59 AM

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QUOTE(Ronin_Amin @ Nov 19 2019, 08:44 PM)
Can't seem to find dintek flat cables online, can you link me please?
*
You can try Ugreen if you want, but 20m Dintek cables are available on Shopee?

Shopee: https://shopee.com.my/search?keyword=dintek%2020m


QUOTE(afiqms @ Nov 19 2019, 09:41 PM)
I just bought Cat 7 cable with gold plated RJ45 connector from Shopee. So far I managed to get 70% of the rated speed of 300Mbps. IPTV also no lag. Costs me about RM60 for 15m, bought from local vendor. You can get half of the price if buy from China, braided flat cable. Flat or round cable doesn't matter. As long as it is durable and can run along the conduit (25mm or bigger).
*
You should get full speed tbh. Something is wrong with your cable.

QUOTE(struggleofnewbie @ Nov 20 2019, 03:53 AM)
<a href='https://pictr.com/images/2019/11/20/5YfpDB.md.jpg' target='_blank'>https://pictr.com/images/2019/11/20/5YfpDB.md.jpg </a>
My unifi plan is unifi 500mbps and router using is Tp-link Archer C5. Tested the speed on my phone, can be considered good speed since maximun is 300mbps? I should change to new router for 500mbps is that right? If I keep using this, will affect anything? Just rebooted the port few days ago cause internet connection very slow but at midnight become slower, supposed if I'm the only awake and connecting to the wifi, my internet speed should be fast?
*
Yes, it can be considered a good speed. You will need to change to a new router if you upgrade to 500Mbps if you want full speed. You can continue to use the same router, but you won't get full speed. Internet slow could be caused by many reasons.

QUOTE(eqmal197 @ Nov 20 2019, 09:15 AM)
Hello all,

My internet sometimes lost connection but IPTV works normal. Need to restart BTU and router. It happened almost everyday at least once. Sometimes more than once. Oneof my friend says my connection maybe always lost session but not sure true or not. Have highlighted this to TM during their customer survey calls but dunno if they take the action. I dun wan to lodge report as they sure required me to be at home but im always not availabale (tak senang)

- anyone experience this connection loss before? Restart all equiptment then all fine then happened again
- got anything to do with router? Currently use TM router. The tall black one

Current package is 500mb jumbo channel.
*
I suggest that you change router. That router sounds like the D-Link DIR850L, or the rubbish bin router lol. Change router to something like the TP-Link C2300 or even the TP-Link A9, and you won't have that issue anymore.

TSSilentVampire
post Nov 20 2019, 03:58 PM

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QUOTE(Ronin_Amin @ Nov 20 2019, 12:08 PM)
I need flat cables. I didn't see any flat dintek cables
*
Why the insistence of flat though? Normal cables work as well.
TSSilentVampire
post Nov 21 2019, 12:28 PM

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QUOTE(bug_vengeance @ Nov 21 2019, 12:06 PM)
whats the best wireless AC router for unifi turbo nowdays ?

other than ASUS, looking for a cheaper option blush.gif
*
TP-Link C2300.
TSSilentVampire
post Nov 21 2019, 04:49 PM

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QUOTE(Rei7 @ Nov 21 2019, 02:45 PM)
Any of you use mesh system, any good one's to recommend for 500mbps unifi. Looking at Google Wifi, and Nest Wifi, both doesn't have any advance options.
*
Deco M9 Plus, if you want a budget option. You can get AiMesh but that would be pricey.

QUOTE(LostAndFound @ Nov 21 2019, 02:50 PM)
I just installed 2 unit Deco M9 Plus in my house (2 more in my parents).

What I found from my research is that no mesh system gets all the advanced routing stuff that 'proper' routers have. They're really for simplicity only. So if you want to choose your 2.4G channel or VPN, look elsewhere.

That being said, my wife is really happy with our wifi speed and coverage now, so quite worth it for me.
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You are right.

QUOTE(Rei7 @ Nov 21 2019, 02:55 PM)
Does the Deco also auto pick for you if it's going got 5G or 2.4G? Yeah mostly i'm just getting it for the coverage and speed, just thought if there is any nice advance routing options on it, guess not.
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Yes, you can’t set 2.4 or 5 separately.

QUOTE(wanttobuylaptop @ Nov 21 2019, 04:29 PM)
received my 1111 asus ac86u from taobao yesterday
finish setup and OMG, its so good.
wifi @ 5ghz is getting me full speed of 300 mbps going thru 1.5 wall from living room to my bedroom.
but cant get unifi tv box to work with hypp tv, dunno if i somehow messed up my white unifi tv box. vlan is configured @ 600 already for port 4.
flashed merlin today and gonna tried it out again later at night.
whats good channel for 5ghz? i just have to test each and every channel for speed and ping test to figure out?
and how to get more channel on 5ghz? i only get unii1 and 3 channel, only 8 of them. which region allow all channel selection?
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Yours is China unit, so it will be a bit limited. Keep in mind that if there are any issues, you have to send your unit back to China as Asus Malaysia don’t support China unit.

There is no good 5Ghz channel per se, you have to test for yourself.
TSSilentVampire
post Nov 23 2019, 09:29 AM

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QUOTE(amirul hafizz @ Nov 23 2019, 09:22 AM)
Nice box, android 9 out of box. 4K UHD and only ultimate pack customer. migrate from old stb.

user posted image
user posted image
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Box is nice, but there are better box out there, with higher RAM and storage space. Quite disappointing.
TSSilentVampire
post Nov 24 2019, 12:48 PM

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QUOTE(amirul hafizz @ Nov 24 2019, 06:19 AM)
Don't look RAM only but look at CPU this box

user posted image
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You are right. Nice specs. It would be a waste if we can’t sideload any apps on the box.
TSSilentVampire
post Nov 26 2019, 08:16 PM

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QUOTE(AzaelTheKid @ Nov 26 2019, 12:31 PM)
Hi anyone uses the Orbi RBK 53? How was it ? Any feedback or advice on this device? Thinking of getting this device to cover my whole house with wifi.
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Might as well get the Deco M5 or M9 Plus.
TSSilentVampire
post Nov 28 2019, 11:44 AM

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QUOTE(AzaelTheKid @ Nov 28 2019, 11:02 AM)
m9 plus don't have enough ethernet ports for me. I need at least 3 ethernet ports. 1 for cctv, 1 for desktop and 1 for connection to the unifi modem
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You have enough. One WAN port for connection to Unifi modem, and the two LAN ports for CCTV and desktop. If you want more, just get a smart switch. These are not pricey.
TSSilentVampire
post Dec 2 2019, 10:18 PM

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QUOTE(JustcallmeLarry @ Dec 2 2019, 09:48 PM)
anyone having problem opening some sites like reddit, very slow loading also cannot play fortnite bcs of high packet lost?
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Disable IPv6.
TSSilentVampire
post Dec 5 2019, 09:44 PM

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QUOTE(FaezFarhan @ Dec 5 2019, 07:48 PM)
Modem is near the stairs on the third floor, planning to put a mesh unit near the stairs on the second floor & the first floor. The most important is the third floor anyways where pc & tvs are there.
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Get the three unit Deco M5, and you will be sorted.
TSSilentVampire
post Dec 14 2019, 10:55 PM

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QUOTE(KL_menJERIT @ Dec 14 2019, 09:28 PM)
ya this month tm give netis dl4480v1.
anybody know netis dl4480v1 can support 500mbps?
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Yes, but only on LAN as it have gigabit ports. However, the max speed it can support on WiFi is 300Mbps.
TSSilentVampire
post Dec 17 2019, 09:08 PM

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QUOTE(Alexgwee @ Dec 17 2019, 02:42 PM)
Anyone of you use tp-link ac1200 unifi router? Can the firmware be update?
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Yes, but it is useless. I would suggest changing router.

QUOTE(yhsiau @ Dec 17 2019, 08:42 PM)
Thanks!!!  rclxm9.gif

That tm installer never tell me about this.

BTW, does this netis router good ? Or should I get new more powerful router?
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Might as well change your router.
TSSilentVampire
post Dec 19 2019, 10:54 AM

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QUOTE(tomsulliven @ Dec 19 2019, 09:58 AM)
Hi all sifu, I just subscribed unifi 300mb for RM199, May I know how they going to pull the fibre cable from outside? There is no back alley and my new house still don’t have phone yet
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They will have a way. We don't know the layout of your house and street, so we can't give you a definite answer.
TSSilentVampire
post Dec 19 2019, 04:09 PM

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QUOTE(tomsulliven @ Dec 19 2019, 11:51 AM)
I seem like don’t have a phone plug line?
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Could be underground or TM could do it for you. Whatever it is, they will sort you out. Good luck.
TSSilentVampire
post Dec 20 2019, 09:14 AM

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QUOTE(cfa28 @ Dec 20 2019, 08:01 AM)
router.

I am also interested to get this Asus rt86u in particular their mesh wifi cos their route has 4 lan points compared to other mesh wifi with only 1 lan point

But read that Asus has their own roaming system and not the main stream 802.11k/v/r fast roaming.

Any sifu here can clarify where Asus mesh wifi roaming system is good to use
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You can actually get the mesh WiFi, and just add a smart switch if you want more LAN ports.

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