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Maxis The Official Maxis FTTH Thread | v2, Maxis Home Fibre Internet, from RM138

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TSdarkangel7
post Jul 1 2012, 10:39 AM, updated 14y ago

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Previous Threads:
The Official Maxis FTTH Thread v1

user posted image

What is Maxis Home?
» Click to show Spoiler - click again to hide... «


What's the installation process?
» Click to show Spoiler - click again to hide... «


Port Forwarding/Public IP Info by benlye
» Click to show Spoiler - click again to hide... «


Installation Checklist by jeremy05, aeiou228 and jetwash
» Click to show Spoiler - click again to hide... «


Information for existing Streamyx Users living in Highrise by DrPitchard and polarzbearz
» Click to show Spoiler - click again to hide... «


Thomson Router Login by polarzbearz and kenjixx
» Click to show Spoiler - click again to hide... «


Telnet to Thomson router to change DNS by TerryZeroX
» Click to show Spoiler - click again to hide... «


Why is there an extra "Maxis" SSID? by jerryhean
» Click to show Spoiler - click again to hide... «


Public IP vs Private IP by mikeeeee
» Click to show Spoiler - click again to hide... «


Latest Promotion:

» Click to show Spoiler - click again to hide... «


Previous Promotion:
» Click to show Spoiler - click again to hide... «



Maxis Home Fibre Internet is available in 1.2 million homes in Klang Valley, selected areas in Penang and Johor Bahru.
Check fibre availability here

Current Home Fibre Internet 10Mbps Users:
» Click to show Spoiler - click again to hide... «


Future Home Fibre Internet 10Mbps Users:
» Click to show Spoiler - click again to hide... «


This post has been edited by darkangel7: Aug 9 2012, 02:48 PM
kenjixx
post Jul 1 2012, 10:47 AM

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Link to the DECT Phone manual just in case you need it. credit to aeiou228
ftp://ftp.aztech.com/support/SINGAPORE/DE...nual%20v1.1.pdf
congratz on finally reaching v2
we will sure chase unifi soon laugh.gif

This post has been edited by kenjixx: Jul 11 2012, 04:49 PM
Cyber_shot8
post Jul 1 2012, 10:58 AM

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QUOTE(kenjixx @ Jul 1 2012, 10:47 AM)
congratz on finally reaching v2
we will sure chase unifi soon laugh.gif
*
congratz.... but yeah...
unifi thread got V15 already...
lonnggg way to go....
huhuhuhuhu,,,
ronnie
post Jul 1 2012, 11:04 AM

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Why want to chase UniFi thread count...
The longer a thread the more problem the line has lah.... people don't spread good news, only bad news spread like wildfire.
zDarkForceSz
post Jul 1 2012, 11:18 AM

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how many people pasang Home fibre dy. should make a calculation biggrin.gif
Cyber_shot8
post Jul 1 2012, 11:20 AM

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mine nex week....
counting n waiting like crazy...

TSdarkangel7
post Jul 1 2012, 11:31 AM

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QUOTE(zDarkForceSz @ Jul 1 2012, 11:18 AM)
how many people pasang Home fibre dy. should make a calculation biggrin.gif
*
good idea.. post your status here, either an existing Maxis FTTH customer or waiting for installation and I'll update it on the front page.
zDarkForceSz
post Jul 1 2012, 11:35 AM

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QUOTE(darkangel7 @ Jul 1 2012, 11:31 AM)
good idea.. post your status here, either an existing Maxis FTTH customer or waiting for installation and I'll update it on the front page.
*
put me into the waiting list.
i called Maxis to check my application status they told me to wait until tuesday as they going to check on monday...
hope my application form submitted and not being misplaced.


put up the old promotion details too if you have the screen shot.

This post has been edited by zDarkForceSz: Jul 1 2012, 11:36 AM
ronnie
post Jul 1 2012, 11:40 AM

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I'm still waiting for the Installation in 3rd week of July 2012
azizul9736
post Jul 1 2012, 11:43 AM

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good V2

refer here Unifi and Maxis speed / ping test

http://forum.lowyat.net/index.php?showtopi...&#entry52656253


Added on July 1, 2012, 11:44 amBTW add me 10mbs

This post has been edited by azizul9736: Jul 1 2012, 11:44 AM
unique-collection
post Jul 1 2012, 12:07 PM

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FTTH 10mbs user here
petlu28
post Jul 1 2012, 12:36 PM

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i am Maxis Home Fiber user. Yea Yea Yea
lionelzc
post Jul 1 2012, 12:43 PM

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Installation at Kepong 21st July....long way to go
Digital_Life
post Jul 1 2012, 12:44 PM

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Think of getting this RM 138 package. Any user using this package and any good feedback? How about torrenting speed ?

Feedback much appreciated.
petlu28
post Jul 1 2012, 12:49 PM

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If area stable you can get 1.1mb/s. rclxms.gif rclxms.gif

QUOTE(Digital_Life @ Jul 1 2012, 12:44 PM)
Think of getting this RM 138 package. Any user using this package and any good feedback? How about torrenting speed ?

Feedback much appreciated.
*
soulseeker6187
post Jul 1 2012, 12:55 PM

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add me to the list of current user.

congratz on new thread
azizul1975
post Jul 1 2012, 01:02 PM

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Maxis Home Fibre user officially reporting in... add me to the list
ckh83
post Jul 1 2012, 01:08 PM

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Me also existing 10mb user
yed
post Jul 1 2012, 01:23 PM

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Me 10mbps user as well :-D
ryudell
post Jul 1 2012, 01:33 PM

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maxis 10Mb "future user" as the installation date is this coming tuesday (3rd July 2012)
Congrats for the v2 thread!!
seyuripa
post Jul 1 2012, 02:00 PM

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QUOTE(ronnie @ Jul 1 2012, 11:04 AM)
Why want to chase UniFi thread count...
The longer a thread the more problem the line has lah.... people don't spread good news, only bad news spread like wildfire.
*
Right,the less the better.Means that lesser users for maxis,our speed will be much more faster than unifi.
IntensiveBytes
post Jul 1 2012, 02:02 PM

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I've already got mine, has been a week+ already Rocking it biggrin.gif
azizul9736
post Jul 1 2012, 02:13 PM

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QUOTE(IntensiveBytes @ Jul 1 2012, 02:02 PM)
I've already got mine, has been a week+ already Rocking it biggrin.gif
*
rclxms.gif


Added on July 1, 2012, 2:19 pmToday Unifi user is Currently experiane high ping and lag playing sg overseas server refer unifi thread.

This post has been edited by azizul9736: Jul 1 2012, 02:19 PM
baretta
post Jul 1 2012, 02:35 PM

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QUOTE(azizul9736 @ Jul 1 2012, 02:13 PM)
rclxms.gif


Added on July 1, 2012, 2:19 pmToday Unifi user is Currently experiane high ping and lag playing sg overseas server refer unifi thread.
*
Pay higher, ping also higher lor......muahahahahahaha
urameshi81
post Jul 1 2012, 02:37 PM

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Just got mine installed yesterday.

So far the line is stable and the speed is awesome....

Ping for me is ok...less than 10ms...
Maybe because mine is landed...

But for those staying in 2.5 or 3 storeys, you might face problem with the thomson router..
I put my router in my living room (ground floor) but i couldn't get any line in my room (highest 2nd floor). Very poor reception. Even if it can detect, the speed is lower than my previous streamyx (<1Mbps)

At the end need to buy those home plug.... After using the home plug, I can get speed of 10Mbps in my room. Download 1.5gb file in 1/2 hour.
laugh.gif

Confirmed home plug is compatible with 3 phase wiring....

weihuan
post Jul 1 2012, 03:30 PM

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My Maxis Home Fibre installation date scheduled on 07/08/2012


This post has been edited by weihuan: Jul 2 2012, 05:08 PM
calvin92
post Jul 1 2012, 03:47 PM

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Does maxis have shared IP if so how to direct download when others on the same ip already download from the same site?
lalachong
post Jul 1 2012, 05:08 PM

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I am user here! 10Mbps
arafat
post Jul 1 2012, 05:11 PM

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Ftth user here.
magma_blaziken
post Jul 1 2012, 05:24 PM

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Maxis FTTH user for 3 weeks already. Luckily got in a little earlier so its RM20 cheaper a month
alvin ong
post Jul 1 2012, 05:36 PM

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what is the diffrence between the rm118 and rm138? how come the price went up?
jeremy05
post Jul 1 2012, 05:37 PM

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QUOTE(alvin ong @ Jul 1 2012, 05:36 PM)
what is the diffrence between the rm118 and rm138? how come the price went up?
*
rm118 is promotion price

rm138 is price for now, also limited time, may change back to original price rm218...
zDarkForceSz
post Jul 1 2012, 06:34 PM

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QUOTE(alvin ong @ Jul 1 2012, 05:36 PM)
what is the diffrence between the rm118 and rm138? how come the price went up?
*
RM118 is previous promotion. RM138 is current promotion.
current RM138 promotion have some changes on the offered stuff like free call mins.
jerryhean
post Jul 1 2012, 06:46 PM

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FTTH user since 8th June, icon_rolleyes.gif
duckaton
post Jul 1 2012, 07:07 PM

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My sister's house is in pandan perdana cheras
using Unifi VIP5

wanted to change to maxis
applied online.

they reply no coverage.
ask them to check unifi website, they say cannot. check only maxis website
--------------------------------------------
I check at maxis coverage website
http://www.maxis.com.my/home/coverage.asp
pandan indah, jaya perdana, shamelin all no coverage.
but but but........ all unifi got coverage


FUUUUUU!!!!!!!!!!!!!111111

This post has been edited by duckaton: Jul 1 2012, 07:08 PM
wokan
post Jul 1 2012, 09:30 PM

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QUOTE(urameshi81 @ Jul 1 2012, 02:37 PM)
Just got mine installed yesterday.

So far the line is stable and the speed is awesome....

Ping for me is ok...less than 10ms...
Maybe because mine is landed...

But for those staying in 2.5 or 3 storeys, you might face problem with the thomson router..
I put my router in my living room (ground floor) but i couldn't get any line in my room (highest 2nd floor). Very poor reception. Even if it can detect, the speed is lower than my previous streamyx (<1Mbps)

At the end need to buy those home plug.... After using the home plug, I can get speed of 10Mbps in my room. Download 1.5gb file in 1/2 hour.
laugh.gif

Confirmed home plug is compatible with 3 phase wiring....
*
bro urameshi81, which home plug model you use ? Aztech which model ?
urameshi81
post Jul 1 2012, 09:40 PM

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QUOTE(wokan @ Jul 1 2012, 09:30 PM)
bro urameshi81,  which home plug model you use ? Aztech which model ?
*
Wokan,

I use Aztech model as D-Link is more expensive...

Living room: HL110EP(A) - pass through
Room: HL110EW-AR - Wireless


wokan
post Jul 1 2012, 10:28 PM

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QUOTE(urameshi81 @ Jul 1 2012, 09:40 PM)
Wokan,

I use Aztech model as D-Link is more expensive...

Living room: HL110EP(A) - pass through
Room: HL110EW-AR - Wireless
*
Thanks bro..I most probably going to get one also. Which model i dunno yet.



This post has been edited by wokan: Jul 1 2012, 10:34 PM
azizul1975
post Jul 1 2012, 11:27 PM

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any home plug is compatible with any type of power wiring be it 1-phase or 3-phase.. you just have to make sure that the sockets you're linking with the home plugs are in the same phase...
urameshi81
post Jul 2 2012, 12:24 AM

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QUOTE(azizul1975 @ Jul 1 2012, 11:27 PM)
any home plug is compatible with any type of power wiring be it 1-phase or 3-phase.. you just have to make sure that the sockets you're linking with the home plugs are in the same phase...
*
I don't think so...
I think it will work although they are not from the same phase...

Anyone with 3 phase wiring and have problems with homeplug please do share with us here...


jh95
post Jul 2 2012, 02:14 AM

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which type wifi adpater is suitable?cheap and stronger signal

unique-collection
post Jul 2 2012, 02:19 AM

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I get lot of xDSL linestate down when i check my Event Logging.
Anyone here facing same problem?
calvin_yit
post Jul 2 2012, 02:59 AM

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future ftth user here. installation on first week august.
ryudell
post Jul 2 2012, 08:31 AM

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what is 1-phase & 3-phase?
benlye
post Jul 2 2012, 09:03 AM

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I'm also 10mbps subscriber. sad.gif but is before they have this promotion. Paying full price.

Darkangel7 pls add the following info.

Currently maxis only provide private ip for all subscriber by default hence making portforwarding not possible or accessing ur CCTV system from outside not possible.

To obtain a public ip access do the following:-
1) have your account no ready.
2) contacts the service center
3) tell them you need public ip.
4) the Service assistant will submit your request for approval this may take 2 to 5 days
5) once approved their internal team will need to make some modification to ur account.
6) they will contact you when approved & modification is done.
7) they will talk you thru the steps on how to make changes to the router.
8) reboot the device.

Once done you have a public ip smile.gif but in order to keep track of it. Ull need to subscribe to DDNS services like no-ip.org etc as ur ip changes once a while.


Added on July 2, 2012, 9:11 am3 different Incoming power source from TnB (3 phase)
1 incoming power source from TnB (1 phase)

Normally bungalows or semi d.

QUOTE(ryudell @ Jul 2 2012, 08:31 AM)
what is 1-phase & 3-phase?
*
This post has been edited by benlye: Jul 2 2012, 09:11 AM
feizaiII
post Jul 2 2012, 09:34 AM

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Today my day installation!!!! Maxis guy called me, said reach but waiting TM..... But I go down looking for he..... Tak jumpa pun!! =.=
kamkuey
post Jul 2 2012, 09:36 AM

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Installation last Saturday. Appointment at 2.30pm. TM contractors arrived 12.30pm and immediately started work after I told them where I wanted to place the equipment. Maxis contractor arrived 20 minutes later, also immediately went to work. Completed work in 1.5 hours. Very clean install (for standard installation without concealed cabling).

BUT....

had trouble with backend server... so till today, not running on superspeed yet :S

Waiting for maxis to call me to arrange date. :s
fcchung
post Jul 2 2012, 09:57 AM

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somebody told me that if your area has very strong coverage is no need assembly the fiber cable...everyone can confirm?thx...
jh95
post Jul 2 2012, 09:57 AM

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do your guys install the router bside thevtv?
brotan
post Jul 2 2012, 10:28 AM

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Hi all

I have frequent disconnection issue since past 3 weeks

I suspect the router issue cuz whenever I am disconnected, I notice no wifi available

maxis guy already changed the router yesterday and update some firmware but problem still persist

anyone has similar problem? If yes what can I do to troubleshoot?
kenjixx
post Jul 2 2012, 10:33 AM

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QUOTE(brotan @ Jul 2 2012, 10:28 AM)
Hi all

I have frequent disconnection issue since past 3 weeks

I suspect the router issue cuz whenever I am disconnected, I notice no wifi available

maxis guy already changed the router yesterday and update some firmware but problem still persist

anyone has similar problem? If yes what can I do to troubleshoot?
*
facing the same issue with the default router
the wifi will gone after awhile only direct connection work flawlessly ohmy.gif
right now i already dump the thomson router and enjoying full speed goodness laugh.gif
ronnie
post Jul 2 2012, 10:37 AM

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QUOTE(brotan @ Jul 2 2012, 10:28 AM)
Hi all

I have frequent disconnection issue since past 3 weeks

I suspect the router issue cuz whenever I am disconnected, I notice no wifi available

maxis guy already changed the router yesterday and update some firmware but problem still persist

anyone has similar problem? If yes what can I do to troubleshoot?
*
Try set to 802.11g instead of 802.11n
Possibly the WiFi Security encryption key
hongchai888
post Jul 2 2012, 10:39 AM

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My friend installation date has been assigned on 30 September, is it normal? Can request faster?
feizaiII
post Jul 2 2012, 10:42 AM

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Waiting TM fellow.....zzzzz
bladegun
post Jul 2 2012, 10:43 AM

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QUOTE(fcchung @ Jul 2 2012, 09:57 AM)
somebody told me that if your area has very strong coverage is no need assembly the fiber cable...everyone can confirm?thx...
*
If your house is landed house, then Maxis will pull a fiber cable.
If your house is high rise, then Maxis may use VDSL, which is your phone line. Depends on location, some condo may get fiber cable also.

No matter how 'strong' the coverage is, you still need a cable. This is not 3G/Wifi network.
unique-collection
post Jul 2 2012, 10:47 AM

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QUOTE(brotan @ Jul 2 2012, 10:28 AM)
Hi all

I have frequent disconnection issue since past 3 weeks

I suspect the router issue cuz whenever I am disconnected, I notice no wifi available

maxis guy already changed the router yesterday and update some firmware but problem still persist

anyone has similar problem? If yes what can I do to troubleshoot?
*
When disconnected the router still blinking? I check my router event logging have lot of "xDSL linestate down"
This mean disconnected?

QUOTE(kenjixx @ Jul 2 2012, 10:33 AM)
facing the same issue with the default router
the wifi will gone after awhile only direct connection work flawlessly ohmy.gif
right now i already dump the thomson router and enjoying full speed goodness laugh.gif
*
Mine is show "xDSL linestate down" at event logging. The page i surf get Error 324 (net::ERR_EMPTY_RESPONSE): The server closed the connection without sending any data.

Something wrong with the router?
phantasm0110
post Jul 2 2012, 11:03 AM

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QUOTE(unique-collection @ Jul 2 2012, 10:47 AM)
When disconnected the router still blinking? I check my router event logging have lot of "xDSL linestate down"
This mean disconnected?
Mine is show "xDSL linestate down" at event logging. The page i surf get Error 324 (net::ERR_EMPTY_RESPONSE): The server closed the connection without sending any data.

Something wrong with the router?
*
checked mine, also shows that, but internet and wifi still working.
kenjixx
post Jul 2 2012, 11:03 AM

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QUOTE(unique-collection @ Jul 2 2012, 10:47 AM)
When disconnected the router still blinking? I check my router event logging have lot of "xDSL linestate down"
This mean disconnected?
Mine is show "xDSL linestate down" at event logging. The page i surf get Error 324 (net::ERR_EMPTY_RESPONSE): The server closed the connection without sending any data.

Something wrong with the router?
*
first thing you need to make sure Huawei ont need a lot time to be stabilized or not
i got a feeling you fibre signal quality not really good according to this thread
https://forum.lowyat.net/index.php?showtopic=2405920
unique-collection
post Jul 2 2012, 11:30 AM

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QUOTE(kenjixx @ Jul 2 2012, 11:03 AM)
first thing you need to make sure Huawei ont need a lot time to be stabilized or not
i got a feeling you fibre signal quality not really good according to this thread
https://forum.lowyat.net/index.php?showtopic=2405920
*
Should I make a complain to maxis about this?
jeremy05
post Jul 2 2012, 11:36 AM

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QUOTE(feizaiII @ Jul 2 2012, 10:42 AM)
Waiting TM fellow.....zzzzz
*
good luck... your installation type is landed or highrise?

if highrise, will be more faster than landed, because they no need install a new cable from outside telephone pole.

if finished instal,, don't forget to do following :

1. speed test
2. ping test
3. direct download
4. p2p download
5. ftp transfer

share your result after testing, thanks! laugh.gif
ryudell
post Jul 2 2012, 11:39 AM

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QUOTE(benlye @ Jul 2 2012, 10:03 AM)
3 different Incoming power source from TnB (3 phase)
1 incoming power source from TnB (1 phase)

Normally bungalows or semi d.
*
How abt normal houses like terrace?


QUOTE(feizaiII @ Jul 2 2012, 11:42 AM)
Waiting TM fellow.....zzzzz
*
not yet come?
jeremy05
post Jul 2 2012, 11:40 AM

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QUOTE(hongchai888 @ Jul 2 2012, 10:39 AM)
My friend installation date has been assigned on 30 September, is it normal? Can request faster?
*
don't think so... my friend apply at maxis dealer center, installation at august, i apply on maxis website, finished installed on last sat, i live in same area with him, just different block...

he apply more early than me(about 2 weeks early than me)...

ps: my friend really angry why there is no "q" in the application, some more my another friend, apply after me, get the installation at july, more early than my 1st friend installation date...
kenjixx
post Jul 2 2012, 11:46 AM

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QUOTE(unique-collection @ Jul 2 2012, 11:30 AM)
Should I make a complain to maxis about this?
*
ya you should call them since it's frequent disconnection ohmy.gif
good luck
zDarkForceSz
post Jul 2 2012, 12:03 PM

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QUOTE(jeremy05 @ Jul 2 2012, 11:40 AM)
don't think so... my friend apply at maxis dealer center, installation at august, i apply on maxis website, finished installed on last sat, i live in same area with him, just different block...

he apply more early than me(about 2 weeks early than me)...

ps: my friend really angry why there is no "q" in the application, some more my another friend, apply after me, get the installation at july, more early than my 1st friend installation date...
*
depends on heng suay -.-
TSdarkangel7
post Jul 2 2012, 12:11 PM

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QUOTE(benlye @ Jul 2 2012, 09:03 AM)
I'm also 10mbps subscriber. sad.gif but is before they have this promotion. Paying full price.

Darkangel7 pls add the following info.

Currently maxis only provide private ip for all subscriber by default hence making portforwarding not possible or accessing ur CCTV system from outside not possible.

To obtain a public ip access do the following:-
1) have your account no ready.
2) contacts the service center
3) tell them you need public ip.
4) the Service assistant will submit your request for approval this may take 2 to 5 days
5) once approved their internal team will need to make some modification to ur account.
6) they will contact you when approved & modification is done.
7) they will talk you thru the steps on how to make changes to the router.
8) reboot the device.

Once done you have a public ip smile.gif but in order to keep track of it. Ull need to subscribe to DDNS services like no-ip.org etc as ur ip changes once a while.


Added on July 2, 2012, 9:11 am3 different Incoming power source from TnB (3 phase)
1 incoming power source from TnB (1 phase)

Normally bungalows or semi d.
*
Thanks for the info benlye. Added to front page! Added current and future subscribers as well. Please do let me know if I missed anyone.

This post has been edited by darkangel7: Jul 2 2012, 12:12 PM
deathscyther
post Jul 2 2012, 12:22 PM

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applied online 3 week ago for rm118 promotion package. several days later got call from maxis asked for ic copy & said will call again for installation appointment. but until today no call.. shakehead.gif
hongchai888
post Jul 2 2012, 12:25 PM

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QUOTE(deathscyther @ Jul 2 2012, 12:22 PM)
applied online 3 week ago for rm118 promotion package. several days later got call from maxis asked for ic copy & said will call again for installation appointment. but until today no call.. shakehead.gif
*
? No call them to double check?
Cowhide
post Jul 2 2012, 12:30 PM

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QUOTE(Cowhide @ Jun 27 2012, 05:04 PM)
Can we register the postpaid account a few months, after installation and still get the free 150mins?

QUOTE(aeiou228 @ Jun 27 2012, 05:12 PM)
If I'm not mistaken, yes you still can register later. Maxis home fixed line also gives you 600 free minutes to call all maxis mobile numbers and is worth rm60 already if based on market average on-net call rate of 10sen per min.
*
Any confirmation on this?
Maxis centre staff said must have the postpaid account during sign-up.
ryudell
post Jul 2 2012, 01:06 PM

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QUOTE(Cowhide @ Jul 2 2012, 01:30 PM)
QUOTE(Cowhide @ Jun 27 2012, 05:04 PM)
Can we register the postpaid account a few months, after installation and still get the free 150mins?
Any confirmation on this?
Maxis centre staff said must have the postpaid account during sign-up.
*
DrPitchard said can (when i sign-up with him), n after that i called maxis, the CS said can..
try to as 3 diff CSes n see the outcome.
Cowhide
post Jul 2 2012, 01:23 PM

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QUOTE(ryudell @ Jul 2 2012, 01:06 PM)
DrPitchard said can (when i sign-up with him), n after that i called maxis, the CS said can..
try to as 3 diff CSes n see the outcome.
*
Noted.
TS, can you add this info to the 1st page FAQ?
plus launchpad registration steps;
plus frequent thompson router problems (ie; overheating/solution; boot-up taking 10mins, latest firmware version) and basic configuration (ie; port forwarding).
plus difference between landed and condo installation (ie; fiber vs vdsl)
plus how to attract amoi with 10mbps.

This post has been edited by Cowhide: Jul 2 2012, 01:23 PM
ryudell
post Jul 2 2012, 01:28 PM

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QUOTE(Cowhide @ Jul 2 2012, 02:23 PM)
plus how to attract amoi with 10mbps.
*
hmm hmm.gif
feizaiII
post Jul 2 2012, 01:52 PM

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icon_idea.gif icon_idea.gif
Installed mine...
user posted image

The TM guy late 1hr, ding dong ding dong about 2hrs finish everything.
soulseeker6187
post Jul 2 2012, 01:54 PM

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QUOTE(feizaiII @ Jul 2 2012, 01:52 PM)
icon_idea.gif  icon_idea.gif
Installed mine...
user posted image

The TM guy late 1hr, ding dong ding dong about 2hrs finish everything.
*
wow upload speed so high shocking.gif
jeremy05
post Jul 2 2012, 02:00 PM

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QUOTE(soulseeker6187 @ Jul 2 2012, 01:54 PM)
wow upload speed so high shocking.gif
*
ya, upload speed is awesome, my sometime can reach 20mbps...
feizaiII
post Jul 2 2012, 02:02 PM

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Ya lor... Good for sharing.. Haha
jeremy05
post Jul 2 2012, 02:02 PM

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QUOTE(feizaiII @ Jul 2 2012, 01:52 PM)
icon_idea.gif  icon_idea.gif
Installed mine...
user posted image

The TM guy late 1hr, ding dong ding dong about 2hrs finish everything.
*
brother, see you ping time, is highrise installation?

have you try download from fileserve type server? i only can get around 120kbps, while my 3g broadband can get 250kbps, what's wrong with the fiber? hmm.gif

does any1 face this kind of problems?
feizaiII
post Jul 2 2012, 02:04 PM

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QUOTE(jeremy05 @ Jul 2 2012, 02:02 PM)
brother, see you ping time, is highrise installation?

have you try download from fileserve type server? i only can get around 120kbps, while my 3g broadband can get 250kbps, what's wrong with the fiber? hmm.gif

does any1 face this kind of problems?
*
Apartment..

You means direct download, i tried download from apple server, its up to 1000kbps.. but unstable, in range 300kbps and 1000kbps..
jeremy05
post Jul 2 2012, 02:08 PM

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QUOTE(feizaiII @ Jul 2 2012, 02:04 PM)
Apartment..

You means direct download, i tried download from apple server, its up to 1000kbps.. but unstable, in range 300kbps and 1000kbps..
*
i also can get around 1MB direct download from nvidia, but how come from that file server, i can get such speed? even my 3g broadband can get as high as 250kbps, but my fiber only get 120kbps...how come???

did you have this kind of problems?
kenjixx
post Jul 2 2012, 02:12 PM

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QUOTE(jeremy05 @ Jul 2 2012, 02:08 PM)
i also can get around 1MB direct download from nvidia, but how come from that file server, i can get such speed? even my 3g broadband can get as high as 250kbps, but my fiber only get 120kbps...how come???

did you have this kind of problems?
*
maybe is because of the free server they limit your speed so that you use their paid service
ryudell
post Jul 2 2012, 02:21 PM

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QUOTE(jeremy05 @ Jul 2 2012, 03:08 PM)
i also can get around 1MB direct download from nvidia, but how come from that file server, i can get such speed? even my 3g broadband can get as high as 250kbps, but my fiber only get 120kbps...how come???

did you have this kind of problems?
*
QUOTE(kenjixx @ Jul 2 2012, 03:12 PM)
maybe is because of the free server they limit your speed so that you use their paid service
*
last time i went to singapore, download from file serve (MU ald banned), using people's wifi (free one), can get up to 400Kbps++ per file (dunno that owner use which package)
jeremy05
post Jul 2 2012, 02:22 PM

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QUOTE(kenjixx @ Jul 2 2012, 02:12 PM)
maybe is because of the free server they limit your speed so that you use their paid service
*
that is sure they will limit my speed, but why they only limit on my fiber, but not on my 3g broadband? both i also use free account to download...
TSdarkangel7
post Jul 2 2012, 02:25 PM

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QUOTE(Cowhide @ Jul 2 2012, 01:23 PM)
Noted.
TS, can you add this info to the 1st page FAQ?
plus launchpad registration steps;
plus frequent thompson router problems (ie; overheating/solution; boot-up taking 10mins, latest firmware version) and basic configuration (ie; port forwarding).
plus difference between landed and condo installation (ie; fiber vs vdsl)
plus how to attract amoi with 10mbps.
*
port forwarding info is on 1st page. please give me more info for the rest and I'll update the 1st page.
jeremy05
post Jul 2 2012, 02:34 PM

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can someone help to test direct download speed from this link with your home fiber?

http://amonshare.com/k05tvk3az7mi/MM2012LiNEAT.rar.html


feizaiII
post Jul 2 2012, 02:43 PM

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QUOTE(jeremy05 @ Jul 2 2012, 02:34 PM)
can someone help to test direct download speed from this link with your home fiber?

http://amonshare.com/k05tvk3az7mi/MM2012LiNEAT.rar.html
*
Not stable..see the printscreen.

user posted image
chpang
post Jul 2 2012, 02:43 PM

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QUOTE(jeremy05 @ Jul 2 2012, 02:34 PM)
can someone help to test direct download speed from this link with your home fiber?

http://amonshare.com/k05tvk3az7mi/MM2012LiNEAT.rar.html
*
Speed= 850 - 900

Utorrent download= 1.3++
jeremy05
post Jul 2 2012, 02:46 PM

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QUOTE(feizaiII @ Jul 2 2012, 02:43 PM)
Not stable..see the printscreen.

user posted image
*
not bad, i just tested my company unifi 20mbps, just get around 800kbps, also not stable...

after work, get back see my fiber can get speed same as you or not...


Added on July 2, 2012, 2:47 pm
QUOTE(chpang @ Jul 2 2012, 02:43 PM)
Speed= 850 - 900

Utorrent download= 1.3++
*
not bad what... rclxms.gif

This post has been edited by jeremy05: Jul 2 2012, 02:47 PM
seyuripa
post Jul 2 2012, 03:15 PM

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I'm having problem with my fixed maxis line, it keeps on engaging whenever I make a call.. I can't make call and receive call but I'm still be able to surf Internet . Anyone knows what's wrong?
petlu28
post Jul 2 2012, 03:16 PM

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Try delete all your miss call.

QUOTE(seyuripa @ Jul 2 2012, 03:15 PM)
I'm having problem with my fixed maxis line, it keeps on engaging whenever I make a call.. I can't make call and receive call but I'm still be able to surf Internet . Anyone knows what's wrong?
*
seyuripa
post Jul 2 2012, 03:24 PM

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QUOTE(petlu28 @ Jul 2 2012, 03:16 PM)
Try delete all your miss call.
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I just tried and deleted all my previous missed call or drop call but still not solve. The line is like very busy, keep engaging... I still don't know how come I can on Internet, if the line is busy. Maybe did I messed up the cordless phone settings?
petlu28
post Jul 2 2012, 03:34 PM

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As i know no setting doing at cordless phone one. Restart all your modem & thompson router see how.

QUOTE(seyuripa @ Jul 2 2012, 03:24 PM)
I just tried and deleted all my previous missed call or drop call but still not solve. The line is like very busy, keep engaging... I still don't know how come I can on Internet, if the line is busy. Maybe did I messed up the cordless phone settings?
*
aeiou228
post Jul 2 2012, 04:07 PM

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QUOTE(jeremy05 @ Jul 2 2012, 11:36 AM)
good luck... your installation type is landed or highrise?

if highrise, will be more faster than landed, because they no need install a new cable from outside telephone pole.

if finished instal,, don't forget to do following :

1. speed test
2. ping test
3. direct download
4. p2p download
5. ftp transfer

share your result after testing, thanks! laugh.gif
*
Good check list. Should perform all tests before signing the job sheet.
I add 2 more tests to the list.

1. speed test
2. ping test
3. direct download
4. p2p download
5. ftp transfer
6. Test the dect phone + voice call to mobile and fixed line.
7. Test the home plugs (if you have one)

This post has been edited by aeiou228: Jul 2 2012, 04:08 PM
TSdarkangel7
post Jul 2 2012, 04:36 PM

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QUOTE(aeiou228 @ Jul 2 2012, 04:07 PM)
Good check list. Should perform all tests before signing the job sheet.
I add 2 more tests to the list.

1. speed test
2. ping test
3. direct download
4. p2p download
5. ftp transfer
6. Test the dect phone + voice call to mobile and fixed line.
7. Test the home plugs (if you have one)
*
good check list. added to front page..
TSdarkangel7
post Jul 2 2012, 04:37 PM

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I signed up on 28-Jun. Just received a call from Maxis, installation scheduled for 18-Sep!! shocking.gif cry.gif
commandos
post Jul 2 2012, 05:11 PM

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QUOTE(darkangel7 @ Jul 2 2012, 04:37 PM)
I signed up on 28-Jun. Just received a call from Maxis, installation scheduled for 18-Sep!!  shocking.gif  cry.gif
*
me sign up same day as u n oso just get call from maxis.but the installation date is 6/8/12.mayb my here is small area(Selayang) so not so many applicant.
jerryhean
post Jul 2 2012, 05:47 PM

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Guys, I noticed that sometime I need to disconnect the eInternet and reconnect (get new IP), then the speed is back to normal... Do you guys faced the same problem?
zDarkForceSz
post Jul 2 2012, 05:47 PM

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QUOTE(darkangel7 @ Jul 2 2012, 04:37 PM)
I signed up on 28-Jun. Just received a call from Maxis, installation scheduled for 18-Sep!!  shocking.gif  cry.gif
*
QUOTE(commandos @ Jul 2 2012, 05:11 PM)
me sign up same day as u n oso just get call from maxis.but the installation date is 6/8/12.mayb my here is small area(Selayang) so not so many applicant.
*
i sign up on 26-Jun until today I haven't receive a call from Maxis. WTH mad.gif
dawnreaver
post Jul 2 2012, 06:02 PM

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QUOTE(jerryhean @ Jul 2 2012, 05:47 PM)
Guys, I noticed that sometime I need to disconnect the eInternet and reconnect (get new IP), then the speed is back to normal... Do you guys faced the same problem?
*
Yeap, same issue here. Especially after heavy downloading. laugh.gif
jerryhean
post Jul 2 2012, 06:32 PM

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QUOTE(dawnreaver @ Jul 2 2012, 06:02 PM)
Yeap, same issue here. Especially after heavy downloading.  laugh.gif
*
hmm... guess need to renew the IP then back to business huh... brows.gif
unique-collection
post Jul 2 2012, 06:36 PM

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QUOTE(jerryhean @ Jul 2 2012, 05:47 PM)
Guys, I noticed that sometime I need to disconnect the eInternet and reconnect (get new IP), then the speed is back to normal... Do you guys faced the same problem?
*
QUOTE(dawnreaver @ Jul 2 2012, 06:02 PM)
Yeap, same issue here. Especially after heavy downloading.  laugh.gif
*
Same here. After heavy download the speed will slow down. Disconnect and connect back speed return to normal.
kenjixx
post Jul 2 2012, 06:47 PM

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QUOTE(jerryhean @ Jul 2 2012, 05:47 PM)
Guys, I noticed that sometime I need to disconnect the eInternet and reconnect (get new IP), then the speed is back to normal... Do you guys faced the same problem?
*
not facing any issue like that the speed is stable all day long icon_idea.gif
soulseeker6187
post Jul 2 2012, 08:07 PM

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QUOTE(kenjixx @ Jul 2 2012, 06:47 PM)
not facing any issue like that the speed is stable all day long  icon_idea.gif
*
Same as me. No problem of download slowdown.
tskhor
post Jul 2 2012, 09:12 PM

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QUOTE(darkangel7 @ Jul 2 2012, 04:37 PM)
I signed up on 28-Jun. Just received a call from Maxis, installation scheduled for 18-Sep!!  shocking.gif  cry.gif
*
Actually you can talk to them, ask to move the date in, they will check for any empty slot and call you back same day. They have move my day 2weeks ahead.
benlye
post Jul 2 2012, 09:15 PM

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QUOTE(ryudell @ Jul 2 2012, 11:39 AM)
How abt normal houses like terrace?
not yet come?
*
You apply for it from TnB smile.gif
jeremy05
post Jul 2 2012, 09:19 PM

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QUOTE(unique-collection @ Jul 2 2012, 06:36 PM)
Same here. After heavy download the speed will slow down. Disconnect and connect back speed return to normal.
*
maybe the router overheat? try add some fan to cool it down, i hear many said this thomson router got overheat problems...
feizaiII
post Jul 2 2012, 10:10 PM

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Some lag playing diablo but smooth playing WOT... Will test more before log report to maxis

Diablo latency about 250ms... WOT get ard 150ms

This post has been edited by feizaiII: Jul 2 2012, 10:11 PM
lovecyndi
post Jul 2 2012, 11:38 PM

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hi guys, after a long wait for 1 month +, tomorrow will be my installation date for maxis home fibre.
wanna say bye bye to streamyx , and enjoy high speed internet,haha
nickcct
post Jul 3 2012, 12:22 AM

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4 July will be the installation for me, cant wait for it, HSBB come to my home smile.gif
baretta
post Jul 3 2012, 12:47 AM

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QUOTE(jeremy05 @ Jul 2 2012, 09:19 PM)
maybe the router overheat? try add some fan to cool it down, i hear many said this thomson router got overheat problems...
*
Yep, just buy notebook fan, no problem....
Sabunist
post Jul 3 2012, 04:55 AM

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Using 4mb since january, and im satisfied with the service,just a bit jealous with the rm118/10mb promo ;p lucky u guys
and wow after the rm118/10mb promotion the thread is growing,its v2 already
ryudell
post Jul 3 2012, 06:23 AM

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mine is today!!
jeremy05
post Jul 3 2012, 08:13 AM

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QUOTE(feizaiII @ Jul 2 2012, 10:10 PM)
Some lag playing diablo but smooth playing WOT... Will test more before log report to maxis

Diablo latency about 250ms... WOT get ard 150ms
*
my friend play d3 with my home fiber is ok, no lag.

what you means some lag?


Added on July 3, 2012, 8:15 am
QUOTE(ryudell @ Jul 3 2012, 06:23 AM)
mine is today!!
*
good luck! after installation, just test the line with the check list at 1st page. tongue.gif

This post has been edited by jeremy05: Jul 3 2012, 08:15 AM
barney
post Jul 3 2012, 08:54 AM

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for those who have already installed ...wanna ask do they need to do drilling on the walls to install? i was told they may need to hack/drill the wall to make way for the fibre cable...is that true?
ryudell
post Jul 3 2012, 09:02 AM

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QUOTE(jeremy05 @ Jul 3 2012, 09:13 AM)
my friend play d3 with my home fiber is ok, no lag.

what you means some lag?


Added on July 3, 2012, 8:15 am

good luck! after installation, just test the line with the check list at 1st page. tongue.gif
*
it is a MUST DO thingy..

QUOTE(barney @ Jul 3 2012, 09:54 AM)
for those who have already installed ...wanna ask do they need to do drilling on the walls to install? i was told they may need to hack/drill the wall to make way for the fibre cable...is that true?
*
it should be..or else how to pull the cable into the house?
jerryhean
post Jul 3 2012, 09:08 AM

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Can someone post Maxis DNS server name? Can get from router, type dns server route list, not the IP address, wanted to disable the Maxis auto DNS every time when the IP is refresh... Thanks in advance.
ryudell
post Jul 3 2012, 09:34 AM

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maxis guy is here..TM "OTW"
ronnie
post Jul 3 2012, 09:46 AM

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QUOTE(ryudell @ Jul 3 2012, 09:34 AM)
maxis guy is here..TM "OTW"
*
Keep us updated... post pics as well.
nickcct
post Jul 3 2012, 09:48 AM

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QUOTE(ryudell @ Jul 3 2012, 09:34 AM)
maxis guy is here..TM "OTW"
*
TM ppl rili never on time. Later post some of the pics how thy drill the wall, need to know how they drill the wall since 2mrw thy coming to my hs also.
ryudell
post Jul 3 2012, 09:56 AM

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QUOTE(ronnie @ Jul 3 2012, 10:46 AM)
Keep us updated... post pics as well.
*
QUOTE(nickcct @ Jul 3 2012, 10:48 AM)
TM ppl rili never on time. Later post some of the pics how thy drill the wall, need to know how they drill the wall since 2mrw thy coming to my hs also.
*
i hope cn get pics..
polarzbearz
post Jul 3 2012, 10:00 AM

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9.30am installation, non of the guys are here yet. Hopefully it's not another blank installation like how it is two weeks ago cry.gif

feizaiII
post Jul 3 2012, 10:05 AM

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QUOTE(ryudell @ Jul 3 2012, 06:23 AM)
mine is today!!
*
Good luck!! tongue.gif

QUOTE(jeremy05 @ Jul 3 2012, 08:13 AM)
my friend play d3 with my home fiber is ok, no lag.

what you means some lag?


Added on July 3, 2012, 8:15 am

good luck! after installation, just test the line with the check list at 1st page. tongue.gif
*
Hmm.. not smooth, is like worst thn my 1mb streamyx... but need play somemore and see, cos i test awhile only.

QUOTE(polarzbearz @ Jul 3 2012, 10:00 AM)
9.30am installation, non of the guys are here yet. Hopefully it's not another blank installation like how it is two weeks ago cry.gif
*
Oh no.... not even a maxis guy call u? Thy suppose will call u and tell u they reach...in fact thy not! But at least better thn TM lar...
aeiou228
post Jul 3 2012, 10:08 AM

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Which option of modem and router installation is more practicle and cost savings ? Please discuss.

Option 1: at the tv cabinet in the living area.
Advantage : No need to buy home plug or usb wifi dongle for future iptv or other tv set top box. Better latency and speed using lan cable.

Option 2: Home pc work station in the study room, away from main tv in the living area.

Advantage: ?

toh2020
post Jul 3 2012, 10:19 AM

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QUOTE(ryudell @ Jul 3 2012, 09:56 AM)
i hope cn get pics..
*
your installation apa macam? try get near to tm & maxis. how they setup the fiber ONT & thompson route. this is very important. at least if minor prob u can resolve on own. do share it out incase if you forgotten. can refer to old post.
zDarkForceSz
post Jul 3 2012, 10:25 AM

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QUOTE(aeiou228 @ Jul 3 2012, 10:08 AM)
Which option of modem and router installation is more practicle and cost savings ? Please discuss.

Option 1: at the tv cabinet in the living area.
Advantage : No need to buy home plug or usb wifi dongle for future iptv or other tv set top box. Better latency and speed using lan cable.

Option 2: Home pc work station in the study room, away from main tv in the living area.

Advantage: ?
*
i choose option 1. my study room is just beside the living room.
and i use my laptop in the living room.

cost saving wise.
if you not going to add-on the IPTV then pasang at study room.
if you opt for IPTV then pasang at living room.

practical wise.
depends where you use your internet more.
for me living room~

This post has been edited by zDarkForceSz: Jul 3 2012, 10:28 AM
ronnie
post Jul 3 2012, 10:25 AM

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Video capture everything with your Camcorder
feizaiII
post Jul 3 2012, 10:26 AM

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QUOTE(ronnie @ Jul 3 2012, 10:25 AM)
Video capture everything with your Camcorder
*
LOL.. you make ppl stress only...
zDarkForceSz
post Jul 3 2012, 10:29 AM

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QUOTE(ronnie @ Jul 3 2012, 10:25 AM)
Video capture everything with your Camcorder
*
QUOTE(feizaiII @ Jul 3 2012, 10:26 AM)
LOL.. you make ppl stress only...
*
later they pasang wrong cause of stress~
but you recorded their face lol.
ronnie
post Jul 3 2012, 10:31 AM

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Video capture in secret... spycam
nickcct
post Jul 3 2012, 10:32 AM

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QUOTE(ronnie @ Jul 3 2012, 10:25 AM)
Video capture everything with your Camcorder
*
Haha. later thy though u put in youtube, stress then install the wrong thing.
toh2020
post Jul 3 2012, 10:34 AM

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QUOTE(barney @ Jul 3 2012, 08:54 AM)
for those who have already installed ...wanna ask do they need to do drilling on the walls to install? i was told they may need to hack/drill the wall to make way for the fibre cable...is that true?
*
yes, they do. hopefully they don't drill the power line & pipeline on the wall. frankly speaking it is messy. after they drill they cover it with plaster. so you need to repaint on 2 sides. and if inner your wall is tiled.. do expect crack tiles which need to be replace.
zDarkForceSz
post Jul 3 2012, 10:35 AM

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btw, MAXIS haven't call me. already a week...
last saturday i call to check my application status, they say will call me back. until now a call also x de. WTH

This post has been edited by zDarkForceSz: Jul 3 2012, 10:35 AM
ryudell
post Jul 3 2012, 10:39 AM

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QUOTE(polarzbearz @ Jul 3 2012, 11:00 AM)
9.30am installation, non of the guys are here yet. Hopefully it's not another blank installation like how it is two weeks ago cry.gif
*
QUOTE(toh2020 @ Jul 3 2012, 11:19 AM)
your installation apa macam? try get near to tm & maxis. how they setup the fiber ONT & thompson route. this is very important. at least if minor prob u can resolve on own. do share it out incase if you forgotten. can refer to old post.
*
THEY ARE HERE!!! FINALLY!!
ronnie
post Jul 3 2012, 10:40 AM

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QUOTE(ryudell @ Jul 3 2012, 10:39 AM)
THEY ARE HERE!!! FINALLY!!
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Spycam turned on pls...
nickcct
post Jul 3 2012, 11:25 AM

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QUOTE(zDarkForceSz @ Jul 3 2012, 10:35 AM)
btw, MAXIS haven't call me. already a week...
last saturday i call to check my application status, they say will call me back. until now a call also x de. WTH
*
Not that fast d. Last time i apply also around 1week+ onli send sms to me d. Dun even have call.
danieltay
post Jul 3 2012, 11:40 AM

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QUOTE(jeremy05 @ Jul 2 2012, 02:34 PM)
can someone help to test direct download speed from this link with your home fiber?

http://amonshare.com/k05tvk3az7mi/MM2012LiNEAT.rar.html
*
jeremy05, wanna ask u if the ur voip phone working? u said if was not ok when installed... the phone v.important for me, so wanna know before install

i oso live in apartment, do they drill hole for vdsl installation?

thanks

This post has been edited by danieltay: Jul 3 2012, 11:41 AM
polarzbearz
post Jul 3 2012, 11:42 AM

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QUOTE(ryudell @ Jul 3 2012, 10:39 AM)
THEY ARE HERE!!! FINALLY!!
*
Mine is here too. Installation is completed rclxm9.gif
toh2020
post Jul 3 2012, 11:45 AM

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what is the ?dBM value at end point to your ONT. how was the init when device power up. u know. you can omit if too technical.
nickcct
post Jul 3 2012, 11:45 AM

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QUOTE(polarzbearz @ Jul 3 2012, 11:42 AM)
Mine is here too. Installation is completed rclxm9.gif
*
So how thy drill the wall? urs is high rise or land hs?
unique-collection
post Jul 3 2012, 11:46 AM

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Anyone of u here change VOIP number before? How long does it take for new number to activated?

I request to change on 20/6 at sunway pyramid maxis center,till now still pending. Been calling them every 3 day for update.everytime get the same answer. mad.gif

This post has been edited by unique-collection: Jul 3 2012, 11:48 AM
toh2020
post Jul 3 2012, 11:47 AM

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they don't drill for high rise.

drilling for landed hs.

This post has been edited by toh2020: Jul 3 2012, 11:48 AM
polarzbearz
post Jul 3 2012, 11:49 AM

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QUOTE(nickcct @ Jul 3 2012, 11:45 AM)
So how thy drill the wall? urs is high rise or land hs?
*
High rise here. No drilling needed, just reuse the existing port + existing ADSL wire = job done laugh.gif
nickcct
post Jul 3 2012, 11:50 AM

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QUOTE(toh2020 @ Jul 3 2012, 11:47 AM)
they don't drill for high rise.

drilling for landed hs.
*
Then the wiring is come from the building outside or from the building inside (door) for high rise? Cause if come from the door there the wire is quite long to reach my tv there, then can see alot wire in my living room.
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post Jul 3 2012, 11:51 AM

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QUOTE(toh2020 @ Jul 3 2012, 11:47 AM)
they don't drill for high rise.

drilling for landed hs.
*
High rise here, drilling needed for fiber to home
soulseeker6187
post Jul 3 2012, 11:56 AM

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QUOTE(jerryhean @ Jul 3 2012, 11:51 AM)
High rise here, drilling needed for fiber to home
*
well, its up to the building cable config.
some house already have been wired to inside the house-no drilling,
but some house need to pull from outside-need drilling.
toh2020
post Jul 3 2012, 12:14 PM

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no wonder i see some apartments got wires hanging for outside to inside. looks kinda messy. or maybe low cost.

others like wangsa maju apartment been around 20years. they need not drilling. as tm can patch from outside the fiber dist box.
polarzbearz
post Jul 3 2012, 12:49 PM

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Anyone know what's the password for the ID 'Administrator' in our Thomson router?

Tried leaving it blank, Administrator / Administrator, Administrator / admin, Administrator , <Access key behind the router> to no avail.
ryudell
post Jul 3 2012, 01:10 PM

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QUOTE(polarzbearz @ Jul 3 2012, 12:42 PM)
Mine is here too. Installation is completed rclxm9.gif
*
mine almost

QUOTE(nickcct @ Jul 3 2012, 12:45 PM)
So how thy drill the wall? urs is high rise or land hs?
*
no drilling..ald have hole..so they just pull from the hole..
landed

Test:

U Mobile
user posted image

YES
user posted image

P1
user posted image

Maxis
user posted image

Singtel
user posted image

This post has been edited by ryudell: Jul 3 2012, 01:11 PM
ronnie
post Jul 3 2012, 01:16 PM

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Excellent Speedtest result from all KL servers...
Did you ask about IPTV services ?

This post has been edited by ronnie: Jul 3 2012, 01:16 PM
kenjixx
post Jul 3 2012, 01:25 PM

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QUOTE(polarzbearz @ Jul 3 2012, 12:49 PM)
Anyone know what's the password for the ID 'Administrator' in our Thomson router?

Tried leaving it blank, Administrator / Administrator, Administrator / admin, Administrator , <Access key behind the router> to no avail.
*
The username and password is case sensitive try again with <Access key behind the router> as password should work with no problem
nickcct
post Jul 3 2012, 01:28 PM

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QUOTE(ryudell @ Jul 3 2012, 01:10 PM)
mine almost
no drilling..ald have hole..so they just pull from the hole..
landed

Test:

U Mobile
user posted image

YES
user posted image

P1
user posted image

Maxis
user posted image

Singtel
user posted image
*
Last time u r streamyx izit?
ryudell
post Jul 3 2012, 01:30 PM

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QUOTE(ronnie @ Jul 3 2012, 02:16 PM)
Excellent Speedtest result from all KL servers...
Did you ask about IPTV  services ?
*
They not sure abt it..but said within this month..

QUOTE(nickcct @ Jul 3 2012, 02:28 PM)
Last time u r streamyx izit?
*
yup
Cowhide
post Jul 3 2012, 01:34 PM

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There are some houses where the trunking follows the backlanes.
Any idea how will the fiber be routed, from the backlane pole to the front living room TV/phone central, (about 40feet LOS)? (ie; thru the kitchen? thru the roof?)
Is this still a "standard installation"?

This post has been edited by Cowhide: Jul 3 2012, 01:37 PM
ronnie
post Jul 3 2012, 01:49 PM

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QUOTE(nickcct @ Jul 3 2012, 01:28 PM)
Last time u r streamyx izit?
*
Does that make a different ?
nickcct
post Jul 3 2012, 01:59 PM

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QUOTE(ronnie @ Jul 3 2012, 01:49 PM)
Does that make a different ?
*
Cozs last time streamyx got the hole d. Then thy dun have to drill the wall again.
feizaiII
post Jul 3 2012, 02:03 PM

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QUOTE(nickcct @ Jul 3 2012, 01:59 PM)
Cozs last time streamyx got the hole d. Then thy dun have to drill the wall again.
*
Streamyx use telephone port mah, and high rise building using telephone port too.
ryudell
post Jul 3 2012, 02:05 PM

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QUOTE(nickcct @ Jul 3 2012, 02:59 PM)
Cozs last time streamyx got the hole d. Then thy dun have to drill the wall again.
*
nope..this is the analog antena for TV..
so they just widen it a bit to put the "slim-fit" white fibre cable..
so how's the speed of mine?
too bad not reach 10Mbps
ronnie
post Jul 3 2012, 02:19 PM

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QUOTE(ryudell @ Jul 3 2012, 02:05 PM)
nope..this is the analog antena for TV..
so they just widen it a bit to put the "slim-fit" white fibre cable..
so how's the speed of mine?
too bad not reach 10Mbps
*
How's the speed from Direct Download and Torrent ?
ryudell
post Jul 3 2012, 02:27 PM

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QUOTE(ronnie @ Jul 3 2012, 03:19 PM)
How's the speed from Direct Download and Torrent ?
*
direct : 1.25MB/s
Torrent : Not using currently
jetwash
post Jul 3 2012, 02:34 PM

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QUOTE(ryudell @ Jul 3 2012, 02:27 PM)
direct : 1.25MB/s
Torrent : Not using currently
*
congrats for your hassle free, minimum delay installation.. fingers crossed for my installation wednesday next week.

should i call them end of this week/early next week for a 'friendly' reminder? cool2.gif
polarzbearz
post Jul 3 2012, 03:01 PM

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QUOTE(kenjixx @ Jul 3 2012, 01:25 PM)
The username and password is case sensitive try again with <Access key behind the router> as password should work with no problem
*
I followed the exact capitals as it is

Username: Administrator
Access key: XX0X00X <something like this (mixture of letters & numbers)

This post has been edited by polarzbearz: Jul 3 2012, 03:01 PM
arafat
post Jul 3 2012, 03:06 PM

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QUOTE(kenjixx @ Jul 3 2012, 01:25 PM)
The username and password is case sensitive try again with <Access key behind the router> as password should work with no problem
*
i like to try this but i need to know what is the default password for MaxisBB?
kenjixx
post Jul 3 2012, 03:09 PM

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QUOTE(polarzbearz @ Jul 3 2012, 03:01 PM)
I followed the exact capitals as it is

Username: Administrator
Access key: XX0X00X <something like this (mixture of letters & numbers)
*
still cannot ??

QUOTE(arafat @ Jul 3 2012, 03:06 PM)
i like to try this but i need to know what is the default password for MaxisBB?
*
no default password for MaxisBB
polarzbearz
post Jul 3 2012, 03:13 PM

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QUOTE(arafat @ Jul 3 2012, 03:06 PM)
i like to try this but i need to know what is the default password for MaxisBB?
*
Default password for MaxisBB is blank (no characters)


QUOTE(kenjixx @ Jul 3 2012, 03:09 PM)
still cannot ??
no default password for MaxisBB
*
Still can't sad.gif
kenjixx
post Jul 3 2012, 03:18 PM

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QUOTE(polarzbearz @ Jul 3 2012, 03:13 PM)
Default password for MaxisBB is blank (no characters)
Still can't sad.gif
*
try telnet to thomson router
http://npr.me.uk/telnet.html
or reset the router and try again
good luck...
siaush
post Jul 3 2012, 03:20 PM

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QUOTE(ryudell @ Jul 3 2012, 01:10 PM)
mine almost
no drilling..ald have hole..so they just pull from the hole..
landed

Test:

U Mobile
user posted image

YES
user posted image

P1
user posted image

Maxis
user posted image

Singtel
user posted image
*
Still can't reach 10mbps >_< Did they put the DSL sync speed at 10mbps and not more? From what I understand, Streamyx 1mbps users can reach 1M because TM set the modem sync speed at 1.5mbps to compensate the ATM overhead. Does this apply to VDSL?

This post has been edited by siaush: Jul 3 2012, 03:30 PM
benlye
post Jul 3 2012, 03:32 PM

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Just to share. As i'm staying in a condo and already using FTTH.

Fiber connection
1) Riser room to Corridor (Drilling required here)
2) Corridor to Unit (Drilling required) (space between grill and door)
3) Space into the unit (Drilling required)

VDSL connection
1) No drilling required as it uses existing phone cables within the unit.

For my case i got the fiber into my unit.

QUOTE(jerryhean @ Jul 3 2012, 11:51 AM)
High rise here, drilling needed for fiber to home
*
ckh83
post Jul 3 2012, 03:36 PM

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QUOTE(siaush @ Jul 3 2012, 03:20 PM)
Still can't reach 10mbps >_< Did they put the DSL sync speed at 10mbps and not more? From what I understand, Streamyx 1mbps users can reach 1M because TM set the modem sync speed at 1.5mbps to compensate the ATM overhead. Does this apply to VDSL?
*
Streamyx is not all ppl set 1.5mb port.
i using 1mb streamyx and always get 800++ kb only.
ronnie
post Jul 3 2012, 03:40 PM

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QUOTE(ckh83 @ Jul 3 2012, 03:36 PM)
Streamyx is not all ppl set 1.5mb port.
i using 1mb streamyx and always get 800++ kb only.
*
My Streamyx port is set to 1.5Mbps smile.gif
In that case woud I get >10Mbps on my Maxis FTTH service ?
toh2020
post Jul 3 2012, 03:50 PM

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QUOTE(ryudell @ Jul 3 2012, 02:27 PM)
direct : 1.25MB/s
Torrent : Not using currently
*
when tm do end termination to your ONT. what the ?dBm value.
jh95
post Jul 3 2012, 03:54 PM

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which website can test tis..send me some link
3. direct download
4. p2p download
5. ftp transfer
barca96
post Jul 3 2012, 04:07 PM

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QUOTE(supar_depor @ Jun 30 2012, 04:00 PM)
I'm using Streamyx 4mb.
How come my connections to those overseas servers are all >1mb while you are on 10mb but get a similar result as mine?

If even with if I sign up for a Maxis 10mb plan and I still get the same speed to overseas servers as my humble 4mb, I shouldn't upgrade right?
Because most of the websites that I visit are based in overseas.
So the speed within Malaysia is not that important.

Correct me if Im wrong.
Js23
post Jul 3 2012, 04:20 PM

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Installed yesterday the line is quite stable at my place at the moment...smile.gif
jerryhean
post Jul 3 2012, 04:21 PM

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Maxis oversea connection quite bad...
Js23
post Jul 3 2012, 04:23 PM

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Anyone here using wireless adapter for the desktop...May i know what model using?thinking to buy one for my desktop. PCI or USB wireless adapter is better and cheap?
soulseeker6187
post Jul 3 2012, 04:25 PM

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QUOTE(Js23 @ Jul 3 2012, 04:23 PM)
Anyone here using wireless adapter for the desktop...May i know what model using?thinking to buy one for my desktop. PCI or USB wireless adapter is better and cheap?
*
I use TP-link adapter for 2 years already.
very good and cheap.
Cyber_shot8
post Jul 3 2012, 04:58 PM

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Got call frm them to confirm my date...
3 day to go... Cannot wait....
Huhuhuhu.....
azizul1975
post Jul 3 2012, 05:02 PM

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QUOTE(polarzbearz @ Jul 3 2012, 03:13 PM)
Default password for MaxisBB is blank (no characters)
is this confirmed ?

ryudell
post Jul 3 2012, 05:09 PM

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downloaded win8 3.3GB in 40mins @ 1.25MBps..
not bad..but using IDM la
jerryhean
post Jul 3 2012, 06:03 PM

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QUOTE(ryudell @ Jul 3 2012, 05:09 PM)
downloaded win8 3.3GB in 40mins @ 1.25MBps..
not bad..but using IDM la
*
rclxms.gif
ryudell
post Jul 3 2012, 06:11 PM

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QUOTE(jerryhean @ Jul 3 2012, 07:03 PM)
rclxms.gif
*
thanx to those who cheer up for my installation today..
but cannot register yet for mylaunchpad..
but which 1 will be hot 1st? the modem from TM or thompson from maxis?
duckaton
post Jul 3 2012, 06:20 PM

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I need confirmation for those who have installed in highrise using vdsl.
if currently using streamyx,

need to terminate streamyx first
or
terminate after maxis installation.

TQ

numbertwo
post Jul 3 2012, 06:29 PM

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look at my upload ... drool.gif am i in the dreamland or what/? ?

user posted image

and lagi best if I test againsts P1

user posted image

This post has been edited by numbertwo: Jul 3 2012, 06:30 PM
zDarkForceSz
post Jul 3 2012, 06:34 PM

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QUOTE(numbertwo @ Jul 3 2012, 06:29 PM)
look at my upload ...  drool.gif  am i in the dreamland or what/? ?

user posted image

and lagi best if I test againsts P1

user posted image
*
your location is so fxxxing awesome! thumbup.gif
jerryhean
post Jul 3 2012, 06:39 PM

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QUOTE(numbertwo @ Jul 3 2012, 06:29 PM)
look at my upload ...  drool.gif  am i in the dreamland or what/? ?

user posted image

and lagi best if I test againsts P1

user posted image
*
Can you upload some files let me download? drool.gif
jeremy05
post Jul 3 2012, 06:42 PM

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QUOTE(danieltay @ Jul 3 2012, 11:40 AM)
jeremy05, wanna ask u if the ur voip phone working? u said if was not ok when installed... the phone v.important for me, so wanna know before install

i oso live in apartment, do they drill hole for vdsl installation?

thanks
*
eveything is ok, voip phone is ok ah.

they didn't drill any hole, they just use the current telephone port. if your telephone line no tone, then got problems liao, the maxis guy told me, he face the customer telephone line no tone, tm guy go to riser there check, telephone line was stolen...damm shit, need to postpond until the tm replace the telephone cable...

anyway, the installation(if no problems) take less 1 hours, my is around 45minutes, because at first the tm guy said no tone from telephone, then go to riser there check, telephone cable plug into wrong port, then everything is smooth... just wait the tm guy waste 1 hours...
mackioes
post Jul 3 2012, 06:49 PM

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_comment removed by author

This post has been edited by mackioes: Jul 9 2012, 03:40 PM
jeremy05
post Jul 3 2012, 06:52 PM

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QUOTE(ryudell @ Jul 3 2012, 06:11 PM)
thanx to those who cheer up for my installation today..
but cannot register yet for mylaunchpad..
but which 1 will be hot 1st? the modem from TM or thompson from maxis?
*
i also cannot register mylaunchpad on the spot, just wait another day. maxis guy said not yet activate, so need wait 1 days. i think the router should hot 1st, some said router overheat, disconnect few times within hours, so far i didn't have this problems, maybe i live at highrise? i open the living room window, wind quite strong, maybe?
ryudell
post Jul 3 2012, 07:05 PM

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QUOTE(jeremy05 @ Jul 3 2012, 07:52 PM)
i also cannot register mylaunchpad on the spot, just wait another day. maxis guy said not yet activate, so need wait 1 days. i think the router should hot 1st, some said router overheat, disconnect few times within hours, so far i didn't have this problems, maybe i live at highrise? i open the living room window, wind quite strong, maybe?
*
i put a fan underneath it..should buy for the modem as well..
the USB ports can use hubs?
soonloonglee
post Jul 3 2012, 07:07 PM

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does the maxis block some of the websites? i juz sign up for the 138rm package ...damm, sud sign earlier.
duckaton
post Jul 3 2012, 07:12 PM

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I need confirmation for those who have installed in highrise using vdsl.
if currently using streamyx,

need to terminate streamyx first
or
terminate after maxis installation.

TQ
------------------------------------------------------
^^
my previous questions to the forum.
no one knows or bother to answer.

great brotherhood, this maxis FTTH


ryudell
post Jul 3 2012, 07:18 PM

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QUOTE(soonloonglee @ Jul 3 2012, 08:07 PM)
does the maxis block some of the websites? i juz sign up for the 138rm package ...damm, sud sign earlier.
*
nope..so far cn go those prawn websites brows.gif
baretta
post Jul 3 2012, 07:31 PM

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now my router have a problem....hahahah no wifi, telephone no problem....using two fans also still got problem....haiyaaaakkkkkk....
kenjixx
post Jul 3 2012, 07:43 PM

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QUOTE(duckaton @ Jul 3 2012, 07:12 PM)
I need confirmation for those who have installed in highrise using vdsl.
if currently using streamyx,

need to terminate streamyx first
or
terminate after maxis installation.

TQ
------------------------------------------------------
^^
my previous questions to the forum.
no one knows or bother to answer.

great brotherhood, this maxis FTTH
*
QUOTE(DrPitchard @ Jun 5 2012, 01:10 AM)
Well, depends on your setup actually. For those living in high rise buildings, there is no chance at all to use dual phone lines. Once Maxis Fibre Home is installed, the TM line will be pulled out at the exchange point, thus, users will NOT BE ABLE to use that phone number line anymore, and together with that, no more streamyx. For landed, still possible, since it is a seperate new fibre optic line. But do take note that it will take 3-4 weeks for TM to process your cancellation request, thus, almost 1 month of wastage, especially those staying in high rise.
it's your choice to terminate early and wait for maxis or terminate late and paid for almost one month extra
jeremy05
post Jul 3 2012, 07:47 PM

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QUOTE(duckaton @ Jul 3 2012, 07:12 PM)
I need confirmation for those who have installed in highrise using vdsl.
if currently using streamyx,

need to terminate streamyx first
or
terminate after maxis installation.

TQ
------------------------------------------------------
^^
my previous questions to the forum.
no one knows or bother to answer.

great brotherhood, this maxis FTTH
*
i think should install 1st, after that terminate.


Added on July 3, 2012, 7:48 pm
QUOTE(ryudell @ Jul 3 2012, 07:05 PM)
i put a fan underneath it..should buy  for the modem as well..
the USB ports can use hubs?
*
i really don't know what is usb port use for what, mind to share?


Added on July 3, 2012, 7:50 pm
QUOTE(soonloonglee @ Jul 3 2012, 07:07 PM)
does the maxis block some of the websites? i juz sign up for the 138rm package ...damm, sud sign earlier.
*
may not all site is block, but sure got some site is block... you know it(porn site) brows.gif

This post has been edited by jeremy05: Jul 3 2012, 07:50 PM
danieltay
post Jul 3 2012, 08:02 PM

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QUOTE(DrPitchard @ Jun 5 2012, 01:10 AM)
iWell, depends on your setup actually. For those living in high rise buildings, there is no chance at all to use dual phone lines. Once Maxis Fibre Home is installed, the TM line will be pulled out at the exchange point, thus, users will NOT BE ABLE to use that phone number line anymore, and together with that, no more streamyx. For landed, still possible, since it is a seperate new fibre optic line. But do take note that it will take 3-4 weeks for TM to process your cancellation request, thus, almost 1 month of wastage, especially those staying in high rise.
mampuilah like that, i stay at high rise... i was thinking using the streamyx as standby for at least one month... in case anything happen to the maxis

if maxis ftth got problem, i die wo... my internet connection cannot stop, must have everyday coz i ned to upload website...

somemore the phone is critical!


Cyber_shot8
post Jul 3 2012, 08:07 PM

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Some noob Q, if i call maxis CS using voip, they will charge me @ not, since they state that free to maxis line.. And CS is tol free line...

Frm my exp w' unifi, thay charge me when i'm call their CS because they say that free to TM no & not for free tol line...

jerryhean
post Jul 3 2012, 08:07 PM

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kns, Maxis just refresh the IP, then then internet down, need to manual disconnect and reconnect...
LenGZaI85
post Jul 3 2012, 08:09 PM

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QUOTE(duckaton @ Jul 3 2012, 06:20 PM)
I need confirmation for those who have installed in highrise using vdsl.
if currently using streamyx,

need to terminate streamyx first
or
terminate after maxis installation.

TQ
*
Better to terminate after your Maxis Fiber is install if you cant live without the internet. Sometimes the Maxis or TM guy might not turn up on the installation date and they might give you another date which in another 1 or 2 weeks times. biggrin.gif
danieltay
post Jul 3 2012, 08:10 PM

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QUOTE(jeremy05 @ Jul 3 2012, 06:42 PM)
eveything is ok, voip phone is ok ah.

they didn't drill any hole, they just use the current telephone port. if your telephone line no tone, then got problems liao, the maxis guy told me, he face the customer telephone line no tone, tm guy go to riser there check, telephone line was stolen...damm shit, need to postpond until the tm replace the telephone cable...

anyway, the installation(if no problems) take less 1 hours, my is around 45minutes, because at first the tm guy said no tone from telephone, then go to riser there check, telephone cable plug into wrong port, then everything is smooth... just wait the tm guy waste 1 hours...
*
thanks for sharing

btw, r u previously using streamyx?

is it true after getting the maxis ftth, then streamyx phone and internet cannot be used?
feizaiII
post Jul 3 2012, 08:14 PM

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Oh craps...Just home, Thomson dead edy. Internet light RED color... After restart back to normal again.....zzzzzzz
ryudell
post Jul 3 2012, 08:17 PM

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QUOTE(jeremy05 @ Jul 3 2012, 08:47 PM)
i really don't know what is usb port use for what, mind to share?


Added on July 3, 2012, 7:50 pm
may not all site is block, but sure got some site is block... you know it(porn site) brows.gif
*
haha..cn be use for printer network, attached external HDD, or cn cocok ur usb fan for thompson & modem icon_idea.gif
duckaton
post Jul 3 2012, 08:18 PM

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QUOTE(kenjixx @ Jul 3 2012, 07:43 PM)
it's your choice to terminate early and wait for maxis or terminate late and paid for almost one month extra
*
QUOTE(LenGZaI85)
it's your choice to terminate early and wait for maxis or terminate late and paid for almost one month extra
*
Thanks for all the answers.

The question is bcos the CS tells me MUST terminate streamyx before they can install Maxis.
I ask why? they say dunno.

I would prefer to terminate the streamyx AFTER maxis fibre is running.

Cyber_shot8
post Jul 3 2012, 08:20 PM

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QUOTE(danieltay @ Jul 3 2012, 08:02 PM)
mampuilah like that, i stay at high rise... i was thinking using the streamyx as standby for at least one month... in case anything happen to the maxis

if maxis ftth got problem, i die wo... my internet connection cannot stop, must have everyday coz i ned to upload website...

somemore the phone is critical!
*
Then my advise don't change to MHF since they are still new... Wait maybe a year to see their service.. If OK, then change it..
baretta
post Jul 3 2012, 08:25 PM

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Just solved my problem no wifi, just changed wifi channel....
jeremy05
post Jul 3 2012, 09:07 PM

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QUOTE(danieltay @ Jul 3 2012, 08:10 PM)
thanks for sharing

btw, r u previously using streamyx?

is it true after getting the maxis ftth, then streamyx phone and internet cannot be used?
*
i think both also can use, because both is different things, even is use same cable, but i think can't use both together?

no, i didn't use streamyx.


Added on July 3, 2012, 9:08 pm
QUOTE(ryudell @ Jul 3 2012, 08:17 PM)
haha..cn be use for printer network, attached external HDD, or cn cocok ur usb fan for thompson & modem  icon_idea.gif
*
really? that's sound good, try and see 1st... brows.gif

This post has been edited by jeremy05: Jul 3 2012, 09:08 PM
steventyy
post Jul 3 2012, 09:16 PM

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Hi all,

Wish to ask, how come i no need to login to access the thomson router?

I can access by just keyin 192.168.1.254, no password require.

Then if some one hack the wifi then they can easily configure the router?

I able to change the password of the user MAXISBB, but i dun need the password to login?? blink.gif

Any one got any idea?
mackioes
post Jul 3 2012, 09:38 PM

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Anyone still waiting for installation or ports availability? This is what I got frm maxis after reg early last month. damn slow maxis nt efficient at all.
danieltay
post Jul 3 2012, 09:41 PM

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QUOTE(feizaiII @ Jul 3 2012, 08:14 PM)
Oh craps...Just home, Thomson dead edy. Internet light RED color... After restart back to normal again.....zzzzzzz
*
Mampuslah ini macam... How ppl call me if the Thomson router always death!


Added on July 3, 2012, 9:44 pm
QUOTE(duckaton @ Jul 3 2012, 08:18 PM)
QUOTE(LenGZaI85)
it's your choice to terminate early and wait for maxis or terminate late and paid for almost one month extra
*
Thanks for all the answers.

The question is bcos the CS tells me MUST terminate streamyx before they can install Maxis.
I ask why? they say dunno.

I would prefer to terminate the streamyx AFTER maxis fibre is running.
*
Ha, got such thing meh?

No one tell me about this!

Confuse lah

This post has been edited by danieltay: Jul 3 2012, 09:44 PM
zDarkForceSz
post Jul 3 2012, 09:49 PM

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From: Bolehland


QUOTE(mackioes @ Jul 3 2012, 09:38 PM)
Anyone still waiting for installation or ports availability? This is what I got frm maxis after reg  early last month. damn slow maxis nt efficient at all.
*
Me. They promised to call me today but FFK. I wanted to check my reg status scare they misplaced then didn't submit. Until now say want call malam dy no call at all. First time experience this. Ask for $ time never late.
polarzbearz
post Jul 3 2012, 10:25 PM

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QUOTE(zDarkForceSz @ Jul 3 2012, 09:49 PM)
Me. They promised to call me today but FFK. I wanted to check my reg status scare they misplaced then didn't submit. Until now say want call malam dy no call at all. First time experience this. Ask for $ time never late.
*
Had similar issue, which the TM's contractor FFK'd me two weeks ago. Just lodge your complain to forum + call them. If ineffective, add a CFM complain and they will suddenly, be very efficient. At least mine works. Takes them forever to reschedule an appointment but immediately after my CFM complaint, they do things "quickly" doh.gif

One thing I still dislike is that, they are still avoiding responsibilities by simply telling me.

Sir, I understand but we cannot help you as it its TM's staff. Seriously I know it's TM staff but Maxis should really do better in scheduling management, which in fact they did well with customers (At least 3 to 4 calls to remind me of the installation date), why not with contractors as well? doh.gif


Added on July 3, 2012, 10:32 pmOh I almost forget, anyone tried to call International numbers using the deck phone? Can't find the + (plus sign), not sure how to dial international numbers without it rclxub.gif

This post has been edited by polarzbearz: Jul 3 2012, 10:32 PM
soonloonglee
post Jul 3 2012, 10:48 PM

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QUOTE(ryudell @ Jul 3 2012, 07:18 PM)
nope..so far cn go those prawn websites brows.gif
*
nice....... prawn and crab.... hahaha
duckaton
post Jul 3 2012, 10:53 PM

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QUOTE(danieltay @ Jul 3 2012, 09:41 PM)


Added on July 3, 2012, 9:44 pm
Thanks for all the answers.

The question is bcos the CS tells me MUST terminate streamyx before they can install Maxis.
I ask why? they say dunno.

I would prefer to terminate the streamyx AFTER maxis fibre is running.
*


Ha, got such thing meh?

No one tell me about this!

Confuse lah
*
High rise installation.
Maxis will come and install on the SAME TEL LINE that uses streamyx.

so, have to cancel streamyx before maxis can install
or
can install maxis, then go terminate streamyx.

some say terminate first, some say terminate later.
who has install on high rise using streamyx before can confirm?

I scared of no terminate streamyx first,
maxis come say cannot install,
have to wait another 3 months doh.gif

This post has been edited by duckaton: Jul 3 2012, 10:54 PM
kenjixx
post Jul 3 2012, 10:57 PM

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From: KL/Ampang



QUOTE(duckaton @ Jul 3 2012, 10:53 PM)
High rise installation.
Maxis will come and install on the SAME TEL LINE that uses streamyx.

so, have to cancel streamyx before maxis can install
or
can install maxis, then go terminate streamyx.

some say terminate first, some say terminate later.
who has install on high rise using streamyx before can confirm?

I scared of no terminate streamyx first,
maxis come say cannot install,
have to wait another 3 months doh.gif
*
my reply to you is from drpitchard
which is maxis representative...
icon_rolleyes.gif
polarzbearz
post Jul 3 2012, 10:58 PM

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QUOTE(duckaton @ Jul 3 2012, 10:53 PM)
High rise installation.
Maxis will come and install on the SAME TEL LINE that uses streamyx.

so, have to cancel streamyx before maxis can install
or
can install maxis, then go terminate streamyx.

some say terminate first, some say terminate later.
who has install on high rise using streamyx before can confirm?

I scared of no terminate streamyx first,
maxis come say cannot install,
have to wait another 3 months doh.gif
*
High rise installation here. I can confirm that you can go ahead with whatever you prefer (either terminate first or later).

The moment TM + Maxis guy come and set-up, TM will just go to the connection centre (or whatever it's called) in your building / block, switch your port settings to their unifi / home fiber (HSBA) port.

I realised the TM guy had arrived (Maxis' guy already beside me, I was doing my web development, online) the moment my internet went off with no ADSL signal. (The TM guy just reconfigure/remove/unplug/change setting/i don't really know what he do behind), moments later he came up to configure TM's modem configuration and viola! I'm activated with high speed fiber.

The only problem is, I think, TM / Maxis did not activate my account and they couldn't get my connection to online, although the DSL signal is there. They just called back to centre to check and few minutes later, everything's done smile.gif

Sorry for my long post tho, TL;DR version:
Doesn't matter if you terminate now or later, they're gonna replace your existing port with new installation anyway.
wokan
post Jul 3 2012, 11:03 PM

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QUOTE(seyuripa @ Jul 2 2012, 03:24 PM)
I just tried and deleted all my previous missed call or drop call but still not solve. The line is like very busy, keep engaging... I still don't know how come I can on Internet, if the line is busy. Maybe did I messed up the cordless phone settings?
*
Hi Seyuripa, you can login to Thomson gateway page and on Home page, click Telephony.
There is Configure link on the top right. Click that and you can see Telephony service configured.

Make sure the following:
1. Enabled Telephony is checked.
2. User name uri should be your maxis voip number (Eg: 03xxxxxxxx).
Port should be ALL.
Status column and Registered column should be Green (V).

If the Registered column shown as Red, goto Edit and specify the password.
The password should be maxis voip number + 1 (Eg: 03233018881). Click Apply.

It should now show as Green on the Registered column and the Maxis Thomson device light on Phone 1 and Phone 2
slot would be Solid Green. Please check that. If everything ok, test outgoing and incoming call.

If the Status column shown as Red, call up the Maxis FTTH support: 1800-82-4663.
The Customer service would be able to help you.

Hope this helps!

This post has been edited by wokan: Jul 3 2012, 11:03 PM
zDarkForceSz
post Jul 3 2012, 11:06 PM

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From: Bolehland


QUOTE(polarzbearz @ Jul 3 2012, 10:25 PM)
Had similar issue, which the TM's contractor FFK'd me two weeks ago. Just lodge your complain to forum + call them. If ineffective, add a CFM complain and they will suddenly, be very efficient. At least mine works. Takes them forever to reschedule an appointment but immediately after my CFM complaint, they do things "quickly" doh.gif

One thing I still dislike is that, they are still avoiding responsibilities by simply telling me.

Sir, I understand but we cannot help you as it its TM's staff. Seriously I know it's TM staff but Maxis should really do better in scheduling management, which in fact they did well with customers (At least 3 to 4 calls to remind me of the installation date), why not with contractors as well? doh.gif


Added on July 3, 2012, 10:32 pmOh I almost forget, anyone tried to call International numbers using the deck phone? Can't find the + (plus sign), not sure how to dial international numbers without it rclxub.gif
*
can send me the forum address. i really beh song MAXIS dy. Everytime ask money so efficient now I give them more money to earn drag here drag there.
wokan
post Jul 3 2012, 11:07 PM

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QUOTE(steventyy @ Jul 3 2012, 09:16 PM)
Hi all,

Wish to ask, how come i no need to login to access the thomson router?

I can access by just keyin 192.168.1.254, no password require.

Then if some one hack the wifi then they can easily configure the router?

I able to change the password of the user MAXISBB, but i dun need the password to login??  blink.gif

Any one got any idea?
*
Hi Steventyy, after you change the password for MAXISBB, restart/reboot the Maxis Thomson router.
If should now prompt you for password if I not mistaken.

Hope this helps!
aeiou228
post Jul 3 2012, 11:09 PM

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QUOTE(danieltay @ Jul 3 2012, 09:41 PM)
Mampuslah ini macam... How ppl call me if the Thomson router always death!
*
I was thinking if i can make full use of the 600 free min per month to divert incoming calls to my maxis mobile and replace the thomson router with a 3rd party router, But unfortunetely CS said MHF fixed line can't do call forwarding. doh.gif

QUOTE(polarzbearz @ Jul 3 2012, 10:25 PM)
Oh I almost forget, anyone tried to call International numbers using the deck phone? Can't find the + (plus sign), not sure how to dial international numbers without it rclxub.gif
*
Try replacing + with double zero 00.
helldagger
post Jul 3 2012, 11:11 PM

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how to apply for public ip? got problem ah if i change to public ip?
wokan
post Jul 3 2012, 11:13 PM

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QUOTE(feizaiII @ Jul 3 2012, 08:14 PM)
Oh craps...Just home, Thomson dead edy. Internet light RED color... After restart back to normal again.....zzzzzzz
*
Bro feizai, did you manage to check the Event log? It should be some error listed there.
If you have please post it up.

THanks.
polarzbearz
post Jul 3 2012, 11:13 PM

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QUOTE(zDarkForceSz @ Jul 3 2012, 11:06 PM)
can send me the forum address. i really beh song MAXIS dy. Everytime ask money so efficient now I give them more money to earn drag here drag there.
*
forum.maxis.com.my smile.gif

QUOTE(aeiou228 @ Jul 3 2012, 11:09 PM)
I was thinking if i can make full use of the 600 free min per month to divert incoming calls to my maxis mobile and replace the thomson router with a 3rd party router, But unfortunetely CS said MHF fixed line can't do call forwarding.  doh.gif
Try replacing + with double zero 00.
*
Alright thanks! Will try tomorrow, kinda late already now smile.gif
Nostalgia
post Jul 3 2012, 11:14 PM

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Hi guys,

Just wanna ask a quick question. I recently subscribed for Maxis Home Fibre and my installation has been scheduled to be in 2 weeks time. So, I was wondering if I really need to terminate my current broadband service before the installation or can I do so after? smile.gif
iZuDeeN
post Jul 3 2012, 11:14 PM

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their forum is down and with expired SSL cert
aeiou228
post Jul 3 2012, 11:16 PM

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QUOTE(wokan @ Jul 3 2012, 11:03 PM)
Hi Seyuripa, you can login to Thomson gateway page and on Home page, click Telephony.
There is Configure link on the top right. Click that and you can see Telephony service configured.

Make sure the following:
1. Enabled Telephony is checked.
2. User name uri should be your maxis voip number (Eg: 03xxxxxxxx).
    Port should be ALL.
    Status column and Registered column should be Green (V).

If the Registered column shown as Red, goto Edit and specify the password.
The password should be maxis voip number + 1 (Eg: 03233018881). Click Apply.

It should now show as Green on the Registered column and the Maxis Thomson device light on Phone 1 and Phone 2
slot would be Solid Green. Please check that. If everything ok, test outgoing and incoming call.

If the Status column shown as Red, call up the Maxis FTTH support: 1800-82-4663.
The Customer service would be able to help you.

Hope this helps!
*
Dear wokan,

Do you know the command of call forwarding ?
intelxtreme
post Jul 3 2012, 11:21 PM

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kat area ampang dah ade kerr maxis fiber
unique-collection
post Jul 3 2012, 11:21 PM

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QUOTE(polarzbearz @ Jul 3 2012, 10:25 PM)
Had similar issue, which the TM's contractor FFK'd me two weeks ago. Just lodge your complain to forum + call them. If ineffective, add a CFM complain and they will suddenly, be very efficient. At least mine works. Takes them forever to reschedule an appointment but immediately after my CFM complaint, they do things "quickly" doh.gif

One thing I still dislike is that, they are still avoiding responsibilities by simply telling me.

Sir, I understand but we cannot help you as it its TM's staff. Seriously I know it's TM staff but Maxis should really do better in scheduling management, which in fact they did well with customers (At least 3 to 4 calls to remind me of the installation date), why not with contractors as well? doh.gif


Added on July 3, 2012, 10:32 pmOh I almost forget, anyone tried to call International numbers using the deck phone? Can't find the + (plus sign), not sure how to dial international numbers without it rclxub.gif
*
What is CFM?
ronnie
post Jul 3 2012, 11:21 PM

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Which model of DECT phone is provided ?
zDarkForceSz
post Jul 3 2012, 11:22 PM

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QUOTE(intelxtreme @ Jul 3 2012, 11:21 PM)
kat area ampang dah ade kerr maxis fiber
*
go their website and check coverage.
unique-collection
post Jul 3 2012, 11:23 PM

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QUOTE(ronnie @ Jul 3 2012, 11:21 PM)
Which model of DECT phone is provided ?
*
Aztech model
jerryhean
post Jul 3 2012, 11:23 PM

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QUOTE(ronnie @ Jul 3 2012, 11:21 PM)
Which model of DECT phone is provided ?
*
Aztech, crap phone.
helldagger
post Jul 3 2012, 11:25 PM

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still no onaswer on how to change to public ip? i need to improve on my gaming ping sad.gif


Added on July 3, 2012, 11:25 pmstill no onaswer on how to change to public ip? i need to improve on my gaming ping sad.gif

This post has been edited by helldagger: Jul 3 2012, 11:25 PM
ronnie
post Jul 3 2012, 11:26 PM

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QUOTE(helldagger @ Jul 3 2012, 11:25 PM)
still no onaswer on how to change to public ip? i need to improve on my gaming ping sad.gif
*
We don't spoonfeed... search this thread V1 and V2 lah
polarzbearz
post Jul 3 2012, 11:40 PM

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QUOTE(unique-collection @ Jul 3 2012, 11:21 PM)
What is CFM?
*
http://www.complaint.cfm.org.my/

Anyway, here's a heads up to those who seek to BT using Maxis Home Fiber. I'm not really into downloading/uploading stuff ever since few years back, when streamyx is throttled.. but decided to give it a try after the long lost "feeling"

No piracy intended. Just sharing what speed is achieved with Maxis 10MB FTTH via VDSL @ High Rise Building
[attachmentid=2928053]

Sidenote: The upload speed seems to be ridiculously low. Any other BT users facing the same problem? Port's forwarded correctly. Using private IP at the moment but already submitted my request for public IP.

Doesn't seem nice not to have 1:1 DL:UL ratio rclxub.gif


Added on July 3, 2012, 11:40 pm
QUOTE(helldagger @ Jul 3 2012, 11:25 PM)
still no onaswer on how to change to public ip? i need to improve on my gaming ping sad.gif


Added on July 3, 2012, 11:25 pmstill no onaswer on how to change to public ip? i need to improve on my gaming ping sad.gif
*
If you look close enough, the answer is stated clearly in the first page.

This post has been edited by polarzbearz: Jul 3 2012, 11:44 PM
DrPitchard
post Jul 3 2012, 11:46 PM

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QUOTE(polarzbearz @ Jul 3 2012, 10:58 PM)
High rise installation here. I can confirm that you can go ahead with whatever you prefer (either terminate first or later).

The moment TM + Maxis guy come and set-up, TM will just go to the connection centre (or whatever it's called) in your building / block, switch your port settings to their unifi / home fiber (HSBA) port.

I realised the TM guy had arrived (Maxis' guy already beside me, I was doing my web development, online) the moment my internet went off with no ADSL signal. (The TM guy just reconfigure/remove/unplug/change setting/i don't really know what he do behind), moments later he came up to configure TM's modem configuration and viola!  I'm activated with high speed fiber.

The only problem is, I think, TM / Maxis did not activate my account and they couldn't get my connection to online, although the DSL signal is there. They just called back to centre to check and few minutes later, everything's done smile.gif

Sorry for my long post tho, TL;DR version:
Doesn't matter if you terminate now or later, they're gonna replace your existing port with new installation anyway.
*
Call back to activate the account. Yes, only activated upon installation, also means, the minute that your account starts to run and you will need to start paying for the service.... :-)
polarzbearz
post Jul 3 2012, 11:49 PM

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QUOTE(DrPitchard @ Jul 3 2012, 11:46 PM)
Call back to activate the account. Yes, only activated upon installation, also means, the minute that your account starts to run and you will need to start paying for the service.... :-)
*
Ah, I see. By the way, do you have any idea about the mylaunchpad? I can't seem to log-in with my VOIP# + NRIC. Double-checked and even tried different combinations of input (with or without hash, with or without 60, etc)
DrPitchard
post Jul 3 2012, 11:50 PM

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QUOTE(polarzbearz @ Jul 3 2012, 10:58 PM)
High rise installation here. I can confirm that you can go ahead with whatever you prefer (either terminate first or later).

The moment TM + Maxis guy come and set-up, TM will just go to the connection centre (or whatever it's called) in your building / block, switch your port settings to their unifi / home fiber (HSBA) port.

I realised the TM guy had arrived (Maxis' guy already beside me, I was doing my web development, online) the moment my internet went off with no ADSL signal. (The TM guy just reconfigure/remove/unplug/change setting/i don't really know what he do behind), moments later he came up to configure TM's modem configuration and viola!  I'm activated with high speed fiber.

The only problem is, I think, TM / Maxis did not activate my account and they couldn't get my connection to online, although the DSL signal is there. They just called back to centre to check and few minutes later, everything's done smile.gif

Sorry for my long post tho, TL;DR version:
Doesn't matter if you terminate now or later, they're gonna replace your existing port with new installation anyway.
*
Good answer...certified by DrPitchard...LOL
wokan
post Jul 3 2012, 11:50 PM

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QUOTE(aeiou228 @ Jul 3 2012, 11:16 PM)
Dear  wokan,

Do you know the command of call forwarding ?
*
Call forwarding is not enable in the Thomson router I believe. Unfortunately I not into
hacking of this Thomson router. You may google for it.

Sorry, I can't help you much on this.
DrPitchard
post Jul 3 2012, 11:54 PM

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QUOTE(kenjixx @ Jul 3 2012, 07:43 PM)
it's your choice to terminate early and wait for maxis or terminate late and paid for almost one month extra
*
LOL....another certified answer...


Added on July 3, 2012, 11:56 pm
QUOTE(nickcct @ Jul 3 2012, 01:59 PM)
Cozs last time streamyx got the hole d. Then thy dun have to drill the wall again.
*
?!?!?!


Added on July 3, 2012, 11:59 pm
QUOTE(Sabunist @ Jul 3 2012, 04:55 AM)
Using 4mb since january, and im satisfied with the service,just a bit jealous with the rm118/10mb promo ;p lucky u guys
and wow after the rm118/10mb promotion the thread is growing,its v2 already
*
You can still opt in for the current package of RM138/RM148 @ 10Mbps. Just need to be Maxis postpaid customer and also recontract for a fresh 24 months

This post has been edited by DrPitchard: Jul 3 2012, 11:59 PM
mjchua
post Jul 4 2012, 12:01 AM

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i would like to check with you guys, is the standard installation include the raceway to cover the fibre cable? (inside landed property)
aeiou228
post Jul 4 2012, 12:51 AM

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QUOTE(wokan @ Jul 3 2012, 11:50 PM)
Call forwarding is not enable in the Thomson router I believe. Unfortunately I not into
hacking of this Thomson router. You may google for it.

Sorry, I can't help you much on this.
*
I think it has got nothing to do with the router, it is by way of programing some digits on the dect phone keypad.
I was able to call forward YES VoIP 018 to maxis mobile using its YES Life soft phone key pad. So i believe MHF fixedline should be able to call forward too.

DrPitchard, you have any idea on how to call forwarding MHF fixed line to Maxis mobile ?
cheeyc
post Jul 4 2012, 01:08 AM

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still 10mbps? that why maxis promoting their fibre internet http://www.gempak.org/forum/showthread.php?t=97701
zeroty
post Jul 4 2012, 01:14 AM

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Do u guys have a unsecured SSID named "maxis" when the router is turned on? So this is the Maxis hotspot thing?
polarzbearz
post Jul 4 2012, 01:18 AM

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QUOTE(zeroty @ Jul 4 2012, 01:14 AM)
Do u guys have a unsecured SSID named "maxis" when the router is turned on? So this is the Maxis hotspot thing?
*
Nope, no such thing. But I do believe that is maxis' hotspot (Saw it in several locations, including my university. All public places)


Added on July 4, 2012, 1:19 am
QUOTE(DrPitchard @ Jul 3 2012, 11:50 PM)
Good answer...certified by DrPitchard...LOL
*
laugh.gif But a lengthy answer

This post has been edited by polarzbearz: Jul 4 2012, 01:19 AM
erichhl
post Jul 4 2012, 01:20 AM

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QUOTE(darkangel7 @ Jul 2 2012, 04:37 PM)
I signed up on 28-Jun. Just received a call from Maxis, installation scheduled for 18-Sep!!  shocking.gif  cry.gif
*
I subscribed online via maxis webpage on 28th June 11p.m got called from maxis on 2nd July asked for photocopy of my i.c and fax to them with the registration form. then the maxis fella said help me to book installation on 18 august.
Have to call them to double confirm again...
zeroty
post Jul 4 2012, 01:31 AM

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QUOTE(polarzbearz @ Jul 4 2012, 01:18 AM)
Nope, no such thing. But I do believe that is maxis' hotspot (Saw it in several locations, including my university. All public places)
But I'm sure it comes from my router. When I turn off my router, the SSID disappear!
polarzbearz
post Jul 4 2012, 01:34 AM

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QUOTE(zeroty @ Jul 4 2012, 01:31 AM)
But I'm sure it comes from my router. When I turn off my router, the SSID disappear!
*
Most likely they're using your router for Hotspot then... just curious, are you staying near public places (shop lot, etc) at landed building or high rise condos? shocking.gif
zeroty
post Jul 4 2012, 01:38 AM

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QUOTE(polarzbearz @ Jul 4 2012, 01:34 AM)
Most likely they're using your router for Hotspot then... just curious, are you staying near public places (shop lot, etc) at landed building or high rise condos? shocking.gif
*
Nah.. landed housing area. Nowhere near public places. But the hotspot is inaccessible, can't get a ip when connecting. Am I the only one who hav this? cry.gif

This post has been edited by zeroty: Jul 4 2012, 01:47 AM
polarzbearz
post Jul 4 2012, 01:43 AM

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QUOTE(zeroty @ Jul 4 2012, 01:38 AM)
Nah.. landed housing area. Nowhere near public places. But the hotspot is accessible, can't get a ip when connecting. Am I the only one who hav this?  cry.gif
*
rclxub.gif No idea how Maxis target users then.. but I think high-rise should be less likely to be "affected" by it (due to the height and etc).

You must be unlucky sad.gif
jetwash
post Jul 4 2012, 06:28 AM

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QUOTE(zeroty @ Jul 4 2012, 01:14 AM)
Do u guys have a unsecured SSID named "maxis" when the router is turned on? So this is the Maxis hotspot thing?
*
at least if you run out of your quota (whenever they finally decide to implement it), you'll have the public hotspot to fall back on biggrin.gif
chinseng214
post Jul 4 2012, 07:17 AM

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Thompson USB port can be used for wireless USB modem. It works with Celcom wireless USB modem.

This is how I test it in Thompson router.
1. Disconnect eInternet
2. Connect mInternet
3. Same SSID name.

Try yours.


Added on July 4, 2012, 7:19 amI'm Maxis Home user almost 3 weeks. So far so good biggrin.gif .

Maxis is exploring on my alarm when trigger cannot call out due to pulse dialing instead of tone dialing issue since last 2 weeks. P

Please add me into the 1st page.
Thank you

This post has been edited by chinseng214: Jul 4 2012, 07:19 AM
ryudell
post Jul 4 2012, 07:49 AM

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QUOTE(mjchua @ Jul 4 2012, 01:01 AM)
i would like to check with you guys, is the standard installation include the raceway to cover the fibre cable? (inside landed property)
*
no raceway..they only nail the cable nicely to the wall..
only unifi have wall..


QUOTE(zeroty @ Jul 4 2012, 02:14 AM)
Do u guys have a unsecured SSID named "maxis" when the router is turned on? So this is the Maxis hotspot thing?
*
nope..dont have
jerryhean
post Jul 4 2012, 07:50 AM

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QUOTE(zeroty @ Jul 4 2012, 01:14 AM)
Do u guys have a unsecured SSID named "maxis" when the router is turned on? So this is the Maxis hotspot thing?
*
It is because the option is enabled when it was setup...
You can setup the router again and uncheck the Maxis Hotspot
danieltay
post Jul 4 2012, 08:03 AM

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QUOTE(jeremy05 @ Jul 3 2012, 06:42 PM)
eveything is ok, voip phone is ok ah.

they didn't drill any hole, they just use the current telephone port. if your telephone line no tone, then got problems liao, the maxis guy told me, he face the customer telephone line no tone, tm guy go to riser there check, telephone line was stolen...damm shit, need to postpond until the tm replace the telephone cable...

anyway, the installation(if no problems) take less 1 hours, my is around 45minutes, because at first the tm guy said no tone from telephone, then go to riser there check, telephone cable plug into wrong port, then everything is smooth... just wait the tm guy waste 1 hours...
*
suddenly i realise i might got huge problems here

you said for high rise is using current telephone port

my telephone port is in the living room... but my pc is in my bedroom and i want the equipment in the bedroom... can be done or not wo? i am in high rise oso leh

if cannot, die leh... my installation coming next week... please help!
ryudell
post Jul 4 2012, 08:13 AM

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QUOTE(danieltay @ Jul 4 2012, 09:03 AM)
suddenly i realise i might got huge problems here

you said for high rise is using current telephone port

my telephone port is in the living room... but my pc is in my bedroom and i want the equipment in the bedroom... can be done or not wo? i am in high rise oso leh

if cannot, die leh... my installation coming next week... please help!
*
can, u just need to supply a long RJ11 cable..maybe abt 10 - 15m
danieltay
post Jul 4 2012, 08:17 AM

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QUOTE(ryudell @ Jul 4 2012, 08:13 AM)
can, u just need to supply a long RJ11 cable..maybe abt 10 - 15m
*
no i cannot have long rj11 cable from living room to bedroom...

i live with my parent and they may trip and fall

rj11 cable is not a solution

This post has been edited by danieltay: Jul 4 2012, 08:22 AM
zDarkForceSz
post Jul 4 2012, 08:29 AM

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QUOTE(erichhl @ Jul 4 2012, 01:20 AM)
I subscribed online via maxis webpage on 28th June 11p.m got called from maxis on 2nd July asked for photocopy of my i.c and fax to them with the registration form. then the maxis fella said help me to book installation on 18 august.
Have to call them to double confirm again...
*
You're lucky dude. I registered on 26 until now didn't give me a call. Even CS say they check my application status and will call me back until now don't even received any call from Maxis.
ryudell
post Jul 4 2012, 08:33 AM

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QUOTE(danieltay @ Jul 4 2012, 09:17 AM)
no i cannot have long rj11 cable from living room to bedroom...

i live with my parent and they may trip and fall

rj11 cable is not a solution
*
i did not say to lay down unorganised on the floor..
u nailed it to the wall nicely..then it will be zero harm..
i'm living with my parents also..& i have networking at home..cables everywhere.
so to prevent tripping n unnecessary hazard, we nailed on the wall nicely.. icon_rolleyes.gif
danieltay
post Jul 4 2012, 08:44 AM

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QUOTE(ryudell @ Jul 4 2012, 08:33 AM)
i did not say to lay down unorganised on the floor..
u nailed it to the wall nicely..then it will be zero harm..
i'm living with my parents also..& i have networking at home..cables everywhere.
so to prevent tripping n unnecessary hazard, we nailed on the wall nicely..  icon_rolleyes.gif
*
understand, but still do not like that solution via RJ11... somemore too long for me... what is the maximum length?

not good at nailing etc, really

any other possibility?

if rj11 the only solution, most probably will cancel my installation

someone said in Thread1 can be done... not sure if it's meant for landed properties only... high rise can do or not?

This post has been edited by danieltay: Jul 4 2012, 08:50 AM
ryudell
post Jul 4 2012, 08:54 AM

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QUOTE(danieltay @ Jul 4 2012, 09:44 AM)
understand, but still do not like that solution via RJ11... somemore too long for me... what is the maximum length?

not good at nailing etc, really

any other possibility?

if rj11 the only solution, most probably will cancel my installation

someone said in Thread1 can be done... not sure if it's meant for landed properties only... high rise can do or not?
*
so far as i know of, the RJ11 is the only solution coz no homeplug for RJ11 in the market currently
zDarkForceSz
post Jul 4 2012, 08:56 AM

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QUOTE(danieltay @ Jul 4 2012, 08:44 AM)
understand, but still do not like that solution via RJ11... somemore too long for me... what is the maximum length?

not good at nailing etc, really

any other possibility?

if rj11 the only solution, most probably will cancel my installation

someone said in Thread1 can be done... not sure if it's meant for landed properties only... high rise can do or not?
*
Better don't cancel.
1st cancel they charge you rm200.
2nd reschedule will take you forever.

Buy homeplugs then. But modem still in living room.

This post has been edited by zDarkForceSz: Jul 4 2012, 08:58 AM
danieltay
post Jul 4 2012, 09:02 AM

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QUOTE(zDarkForceSz @ Jul 4 2012, 08:56 AM)
Better don't cancel.
1st cancel they charge you rm200.
2nd reschedule will take you forever.

Buy homeplugs then. But modem still in living room.
*
i want the modem to connect directly to my pc... a must, critical as i need to upload files daily... using wifi too risky with the inconsistent connection and router

This post has been edited by danieltay: Jul 4 2012, 09:04 AM
kenjixx
post Jul 4 2012, 09:10 AM

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QUOTE(danieltay @ Jul 4 2012, 09:02 AM)
i want the modem to connect directly to my pc... a must, critical as i need to upload files daily... using wifi too risky with the inconsistent connection and router
*
just use home plug the connection with be consistent
danieltay
post Jul 4 2012, 09:15 AM

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QUOTE(danieltay @ Jul 4 2012, 08:03 AM)
suddenly i realise i might got huge problems here

you said for high rise is using current telephone port

my telephone port is in the living room... but my pc is in my bedroom and i want the equipment in the bedroom... can be done or not wo? i am in high rise oso leh

if cannot, die leh... my installation coming next week... please help!
*
soulseeker6187, can be done or not?

u told me it can be done in here in thread1

i assume you know it is high rise since i mention vdsl modem... the telephone port is in living room leh
zDarkForceSz
post Jul 4 2012, 09:17 AM

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QUOTE(danieltay @ Jul 4 2012, 09:02 AM)
i want the modem to connect directly to my pc... a must, critical as i need to upload files daily... using wifi too risky with the inconsistent connection and router
*
If you insist putting in your room.
Better get RJ11 yourself. You can request them but tambah $$$ la.
Counted as non-standard installation.
Or you find yourself a contractor pull the telephone into your room lo.
As they calculate the cable length ma. 85:15 you can read faq. You bring measuring tape go measure yourself. Lol.
ryudell
post Jul 4 2012, 09:22 AM

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QUOTE(zDarkForceSz @ Jul 4 2012, 10:17 AM)
If you insist putting in your room.
Better get RJ11 yourself. You can request them but tambah $$$ la.
Counted as non-standard installation.
Or you find yourself a contractor pull the telephone into your room lo.
As they calculate the cable length ma. 85:15 you can read faq. You bring measuring tape go measure yourself. Lol.
*
85:15 is only applicable to landed houses
zDarkForceSz
post Jul 4 2012, 09:27 AM

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QUOTE(ryudell @ Jul 4 2012, 09:22 AM)
85:15 is only applicable to landed houses
*
Then you find yourself a contractor shift the port into you room.
danieltay
post Jul 4 2012, 09:34 AM

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QUOTE(zDarkForceSz @ Jul 4 2012, 09:27 AM)
Then you find yourself a contractor shift the port into you room.
*
ha? so complicated!

can shift telephone port one ah?

how much to pay?

where got time? next monday my installation wo
zDarkForceSz
post Jul 4 2012, 09:41 AM

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QUOTE(danieltay @ Jul 4 2012, 09:34 AM)
ha? so complicated!

can shift telephone port one ah?

how much to pay?

where got time? next monday my installation wo
*
Bro I'm not sure the fees. I did that few years back at my JB house. Now at kl dunno who can do. And how much they charge.
danieltay
post Jul 4 2012, 09:42 AM

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QUOTE(zDarkForceSz @ Jul 4 2012, 09:41 AM)
Bro I'm not sure the fees. I did that few years back at my JB house. Now at kl dunno who can do. And how much they charge.
*
that is why lo... no time d
zDarkForceSz
post Jul 4 2012, 09:43 AM

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Because contractor here macam bringing a sharp knife when they visit you. Expensive.
ryudell
post Jul 4 2012, 09:43 AM

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QUOTE(zDarkForceSz @ Jul 4 2012, 10:27 AM)
Then you find yourself a contractor shift the port into you room.
*
not me la..the person below..


QUOTE(danieltay @ Jul 4 2012, 10:34 AM)
ha? so complicated!

can shift telephone port one ah?

how much to pay?

where got time? next monday my installation wo
*
you want it to be in a COMPLICATED WAY, that is what u will get...
i had suggested to lay down cables, you dont want vmad.gif , that is the cheapest option as 10m RJ11 or rj45 cost no more than rm50, where as if you want to put additional rj11 port in ur house, will cost up to 4 figures!! doh.gif
think wisely! vmad.gif mad.gif
zDarkForceSz
post Jul 4 2012, 09:44 AM

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QUOTE(danieltay @ Jul 4 2012, 09:42 AM)
that is why lo... no time d
*
Tanya TM when they install tongue.gif see how much they quote.


Added on July 4, 2012, 9:47 am
QUOTE(ryudell @ Jul 4 2012, 09:43 AM)
not me la..the person below..
you want it to be in a COMPLICATED WAY, that is what u will get...
i had suggested to lay down cables, you dont want  vmad.gif , that is the cheapest option as 10m RJ11 or rj45 cost no more than rm50, where as if you want to put additional rj11 port in ur house, will cost up to 4 figures!!  doh.gif
think wisely!  vmad.gif  mad.gif
*
Ya. He should DIY with RJ11/RJ45. DIY always cheaper and better. If any problem next time. You know where gone wrong.

This post has been edited by zDarkForceSz: Jul 4 2012, 09:47 AM
jetwash
post Jul 4 2012, 09:48 AM

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QUOTE(danieltay @ Jul 4 2012, 09:42 AM)
that is why lo... no time d
*
i thought you already have streamyx in your home bro, how come you don't mind leaving the streamyx modem in the living room but you insist on having the maxis modem in your room?

how have you been connecting your pc to your streamyx all this while? i thought you're not using wifi?
danieltay
post Jul 4 2012, 09:52 AM

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QUOTE(jetwash @ Jul 4 2012, 09:48 AM)
i thought you already have streamyx in your home bro, how come you don't mind leaving the streamyx modem in the living room but you insist on having the maxis modem in your room?

how have you been connecting your pc to your streamyx all this while? i thought you're not using wifi?
*
yes, streamyx modem is at my bedroom lah, connected directly to my pc

i use wifi at living room... mainly for my ipad

for the phone, i've pull a long telephone cable from bedroom to living room

This post has been edited by danieltay: Jul 4 2012, 09:53 AM
zDarkForceSz
post Jul 4 2012, 09:57 AM

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QUOTE(danieltay @ Jul 4 2012, 09:52 AM)
yes, streamyx modem is at my bedroom lah, connected directly to my pc

i use wifi at living room... mainly for my ipad

for the phone, i've pull a long telephone cable from bedroom to living room
*
Since the modem is at your room. Maxis one shouldn't be a problem right.
jetwash
post Jul 4 2012, 09:57 AM

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QUOTE(danieltay @ Jul 4 2012, 09:52 AM)
yes, streamyx modem is at my bedroom lah, connected directly to my pc

i use wifi at living room... mainly for my ipad

for the phone, i've pull a long telephone cable from bedroom to living room
*
then you already have the rj11 set up and ready to go laahhhh....

rj11 is the telephone cable!
danieltay
post Jul 4 2012, 10:00 AM

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QUOTE(jetwash @ Jul 4 2012, 09:57 AM)
then you already have the rj11 set up and ready to go laahhhh....

rj11 is the telephone cable!
*
yakah>? rj11 is the telephone cable?
ryudell
post Jul 4 2012, 10:02 AM

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QUOTE(jetwash @ Jul 4 2012, 10:48 AM)
i thought you already have streamyx in your home bro, how come you don't mind leaving the streamyx modem in the living room but you insist on having the maxis modem in your room?

how have you been connecting your pc to your streamyx all this while? i thought you're not using wifi?
*
QUOTE(danieltay @ Jul 4 2012, 10:52 AM)
yes, streamyx modem is at my bedroom lah, connected directly to my pc

i use wifi at living room... mainly for my ipad

for the phone, i've pull a long telephone cable from bedroom to living room
*
QUOTE(zDarkForceSz @ Jul 4 2012, 10:57 AM)
Since the modem is at your room. Maxis one shouldn't be a problem right.
*
QUOTE(jetwash @ Jul 4 2012, 10:57 AM)
then you already have the rj11 set up and ready to go laahhhh....

rj11 is the telephone cable!
*
QUOTE(danieltay @ Jul 4 2012, 11:00 AM)
yakah>? rj11 is the telephone cable?
*
doh.gif doh.gif doh.gif doh.gif
polarzbearz
post Jul 4 2012, 10:03 AM

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QUOTE(danieltay @ Jul 4 2012, 10:00 AM)
yakah>? rj11 is the telephone cable?
*
sweat.gif Just re-use existing telephone cable (RJ-11) for streamyx and you will be fine. That's what I did, I already did cabling (long cabling) and they just reuse it without complaints.
danieltay
post Jul 4 2012, 10:03 AM

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QUOTE(ryudell @ Jul 4 2012, 10:02 AM)
doh.gif  doh.gif  doh.gif  doh.gif
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sorry lah, me sohai

i thot rj11 is rj45(networking cable)

make myself confuse only... worry too much punya pasal!


Added on July 4, 2012, 10:06 am
QUOTE(polarzbearz @ Jul 4 2012, 10:03 AM)
sweat.gif Just re-use existing telephone cable (RJ-11) for streamyx and you will be fine. That's what I did, I already did cabling (long cabling) and they just reuse it without complaints.
*
oh itu mcm ke? like that not really fiber loh... still copper... then speed not so good loh?

This post has been edited by danieltay: Jul 4 2012, 10:22 AM
feizaiII
post Jul 4 2012, 10:22 AM

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Hmm.. been discussed b4 how to portforward? I still with Private IP.
soulseeker6187
post Jul 4 2012, 10:32 AM

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QUOTE(danieltay @ Jul 4 2012, 10:03 AM)
sorry lah, me sohai

i thot rj11 is rj45(networking cable)

make myself confuse only... worry too much punya pasal!


Added on July 4, 2012, 10:06 am

oh itu mcm ke? like that not really fiber loh... still copper... then speed not so good loh?
*
many highrise building still use copper for unifi and maxis ftth.
the speed will be no problem because copper capable up to 24mbps connection.
aeiou228
post Jul 4 2012, 10:35 AM

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QUOTE(danieltay @ Jul 4 2012, 10:03 AM)
sorry lah, me sohai

i thot rj11 is rj45(networking cable)


*
I thought the aztech dect phone provided by MHF is a cordless phone ? Why need wiring To connect to living ?
soulseeker6187
post Jul 4 2012, 11:02 AM

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QUOTE(aeiou228 @ Jul 4 2012, 10:35 AM)
I thought the aztech dect phone provided by MHF is a cordless phone ?  Why need wiring To connect to living ?
*
the phone itself its cordless but the dock still need to be wired.
and the standby time is awful not 1 day battery finished.
and the range is not good.
I use back my panasonic dect phone from streamyx is better.
ryudell
post Jul 4 2012, 11:19 AM

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QUOTE(soulseeker6187 @ Jul 4 2012, 12:02 PM)
the phone itself its cordless but the dock still need to be wired.
and the standby time is awful not 1 day battery finished.
and the range is not good.
I use back my panasonic dect phone from streamyx is better.
*
mine so far ok la..
not using much the phone..
if use the normal TM's phone cn?
coz i have plenty at home
soulseeker6187
post Jul 4 2012, 11:24 AM

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QUOTE(ryudell @ Jul 4 2012, 11:19 AM)
mine so far ok la..
not using much the phone..
if use the normal TM's phone cn?
coz i have plenty at home
*
can.

i used my old Brother analog fax also can.
ryudell
post Jul 4 2012, 11:28 AM

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QUOTE(soulseeker6187 @ Jul 4 2012, 12:24 PM)
can.

i used my old Brother analog fax also can.
*
nice!
how abt the other port at the back of thompson (line 2)?
cn use w/out need to setting? con line 1 ald use for the dect phone
danieltay
post Jul 4 2012, 11:29 AM

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QUOTE(soulseeker6187 @ Jul 4 2012, 11:24 AM)
can.

i used my old Brother analog fax also can.
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normal phone oso can ah? good leh like that... save electricity

but i dun have any phone leh... the tm phone must give back wo during termination
ryudell
post Jul 4 2012, 11:34 AM

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QUOTE(danieltay @ Jul 4 2012, 12:29 PM)
normal phone oso can ah? good leh like that... save electricity

but i dun have any phone leh... the tm phone must give back wo during termination
*
i have like 5 phones + 1 fax + 1 dect phone = 7 phone in the house..
terminate no need to send back as we ald use for more than 10yrs the lines..(i have 2 house line in the house)
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post Jul 4 2012, 11:46 AM

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QUOTE(ryudell @ Jul 4 2012, 11:28 AM)
nice!
how abt the other port at the back of thompson (line 2)?
cn use w/out need to setting? con line 1 ald use for the dect phone
*
both port can use.
but if call come in if u hang up on line one, line two will go haywire.( means cannot angkat both phones at the same time)
ryudell
post Jul 4 2012, 12:04 PM

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QUOTE(soulseeker6187 @ Jul 4 2012, 12:46 PM)
both port can use.
but if call come in if u hang up on line one, line two will go haywire.( means cannot angkat both phones at the same time)
*
owh crap..
that is not good news..
need to use a splitter perhaps hmm.gif
soulseeker6187
post Jul 4 2012, 12:08 PM

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QUOTE(ryudell @ Jul 4 2012, 12:04 PM)
owh crap..
that is not good news..
need to use a splitter perhaps  hmm.gif
*
dunno. maybe need splitter. maybe you can try urself.
danieltay
post Jul 4 2012, 12:24 PM

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QUOTE(soulseeker6187 @ Jul 4 2012, 11:02 AM)
the phone itself its cordless but the dock still need to be wired.
and the standby time is awful not 1 day battery finished.
and the range is not good.
I use back my panasonic dect phone from streamyx is better.
*
how about the thomson router?

do you use the thomson router given by maxis or you change to other router?

any problem on the thomson router for you? u on the router 24/7 ah?
hongchai888
post Jul 4 2012, 12:25 PM

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When will maxis apply FUP? This is my main concern thing all the time.
azizul9736
post Jul 4 2012, 12:29 PM

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QUOTE(hongchai888 @ Jul 4 2012, 12:25 PM)
When will maxis apply FUP? This is my main concern thing all the time.
*
This question arrise since last 6month or a year before but still its still newer being implement.

This post has been edited by azizul9736: Jul 4 2012, 12:30 PM
ryudell
post Jul 4 2012, 12:35 PM

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QUOTE(soulseeker6187 @ Jul 4 2012, 01:08 PM)
dunno. maybe need splitter. maybe you can try urself.
*
going to try..need to buy the splitter..


QUOTE(danieltay @ Jul 4 2012, 01:24 PM)
how about the thomson router?

do you use the thomson router given by maxis or you change to other router?

any problem on the thomson router for you? u on the router 24/7 ah?
*
using the thompson..waste of money to buy a new 1..
still on 24/7 to test the reliability of connection..
not even 24hrs yet..

soulseeker6187
post Jul 4 2012, 12:41 PM

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QUOTE(danieltay @ Jul 4 2012, 12:24 PM)
how about the thomson router?

do you use the thomson router given by maxis or you change to other router?

any problem on the thomson router for you? u on the router 24/7 ah?
*
yes still using the thomson router coz need the voip service.

using it 24/7. only once a week do manual reboot.

just put a cooler pad below the router and there will be no overheat and it will run fine.
danieltay
post Jul 4 2012, 12:43 PM

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QUOTE(soulseeker6187 @ Jul 4 2012, 12:41 PM)
yes still using the thomson router coz need the voip service.

using it 24/7. only once a week do manual reboot.

just put a cooler pad below the router and there will be no overheat and it will run fine.
*
may i know why you need to do manual reboot once a week?

i heard if you off the thomson router, it needs 10 minutes for the internet connection to be up again, true ah?
soulseeker6187
post Jul 4 2012, 12:46 PM

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QUOTE(danieltay @ Jul 4 2012, 12:43 PM)
may i know why you need to do manual reboot once a week?

i heard if you off the thomson router, it needs 10 minutes for the internet connection to be up again, true ah?
*
Its a habit biggrin.gif
not really 10 minutes.
i did my test, it took +- 5 minutes.
danieltay
post Jul 4 2012, 12:49 PM

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QUOTE(soulseeker6187 @ Jul 4 2012, 12:46 PM)
Its a habit biggrin.gif
not really 10 minutes.
i did my test, it took +- 5 minutes.
*
oh like that...

i need the phone oso...

but i think i may want to off it every night... so maybe no need the cooler pad
soulseeker6187
post Jul 4 2012, 12:52 PM

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QUOTE(danieltay @ Jul 4 2012, 12:49 PM)
oh like that...

i need the phone oso...

but i think i may want to off it every night... so maybe no need the cooler pad
*
trust me u will need it.
if u torrent, the router will get very hot, and sometimes reboot itself.
mackioes
post Jul 4 2012, 12:52 PM

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QUOTE(polarzbearz @ Jul 3 2012, 11:25 PM)
Had similar issue, which the TM's contractor FFK'd me two weeks ago. Just lodge your complain to forum + call them. If ineffective, add a CFM complain and they will suddenly, be very efficient. At least mine works. Takes them forever to reschedule an appointment but immediately after my CFM complaint, they do things "quickly" doh.gif

One thing I still dislike is that, they are still avoiding responsibilities by simply telling me.

Sir, I understand but we cannot help you as it its TM's staff. Seriously I know it's TM staff but Maxis should really do better in scheduling management, which in fact they did well with customers (At least 3 to 4 calls to remind me of the installation date), why not with contractors as well? doh.gif


Added on July 3, 2012, 10:32 pmOh I almost forget, anyone tried to call International numbers using the deck phone? Can't find the + (plus sign), not sure how to dial international numbers without it rclxub.gif
*
thanks for your advice, i already called + cfm report them with case number, doh.gif damn lar i submit reg form on 1st june then when i called today they told me installation date on 19 Sept doh.gif maxis think customer a fool keh? no such think need wait for 4 months for a bloody installation. Now waiting for a new installation date call from them. vmad.gif mad.gif vmad.gif
danieltay
post Jul 4 2012, 12:55 PM

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QUOTE(soulseeker6187 @ Jul 4 2012, 12:52 PM)
trust me u will need it.
if u torrent, the router will get very hot, and sometimes reboot itself.
*
aiyoyo... u buy usb colling pad ah? ur usb cooling pad connected to the thomson router?

how much u bought?

btw, the maxis guy just called me to remind me on the installation this coming monday
soulseeker6187
post Jul 4 2012, 12:56 PM

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QUOTE(danieltay @ Jul 4 2012, 12:55 PM)
aiyoyo... u buy usb colling pad ah? ur usb cooling pad connected to the thomson router?

how much u bought?

btw, the maxis guy just called me to remind me on the installation this coming monday
*
just the cheapo RM 10.
plug it to the thomson usb port.
danieltay
post Jul 4 2012, 12:59 PM

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QUOTE(soulseeker6187 @ Jul 4 2012, 12:56 PM)
just the cheapo RM 10.
plug it to the thomson usb port.
*
hmmm... ok lah, i'll buy one loh

so far, any change you did to the thomson router(ssid, etc) settings?
polarzbearz
post Jul 4 2012, 01:00 PM

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QUOTE(soulseeker6187 @ Jul 4 2012, 12:52 PM)
trust me u will need it.
if u torrent, the router will get very hot, and sometimes reboot itself.
*
laugh.gif Agree. Digged out one old cheapo cooling pad and router becomes much more.. stable.

Anyway, Thomson Router seems to be limited in terms of configuration.. can't find MAC Filtering or I'm missing out things doh.gif

If I want to hard-reset the router, what are the things I need to take note / reconfigure later?

1) Maxis account id
2) Maxis account password (+1 behind)
3) Telephone number.
4) What else? rclxub.gif Appreciate help if I missed out things.. don't wanna screw up things after a hard reset (just in case)

ryudell
post Jul 4 2012, 01:08 PM

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QUOTE(soulseeker6187 @ Jul 4 2012, 01:41 PM)
yes still using the thomson router coz need the voip service.

using it 24/7. only once a week do manual reboot.

just put a cooler pad below the router and there will be no overheat and it will run fine.
*
yeah..i put a cooling pad also underneath the router coz it gets hot bloody fast!
need to find another 1 for the modem as well.
I use a hub for now coz limited usb ports at the router.


QUOTE(polarzbearz @ Jul 4 2012, 02:00 PM)
laugh.gif Agree. Digged out one old cheapo cooling pad and router becomes much more.. stable.

Anyway, Thomson Router seems to be limited in terms of configuration.. can't find MAC Filtering or I'm missing out things doh.gif

If I want to hard-reset the router, what are the things I need to take note / reconfigure later?

1) Maxis account id
2) Maxis account password (+1 behind)
3) Telephone number.
4) What else? rclxub.gif Appreciate help if I missed out things.. don't wanna screw up things after a hard reset (just in case)
*
the password? how to put the +1?
toh2020
post Jul 4 2012, 01:10 PM

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QUOTE(ryudell @ Jul 4 2012, 01:08 PM)
yeah..i put a cooling pad also underneath the router coz it gets hot bloody fast!
need to find another 1 for the modem as well.
I use a hub for now coz limited usb ports at the router.
the password? how to put the +1?
*
so you get exact 10Mbps doing speedtest. any improvements? how about access to sites in USA ok ke?

another thing when tm do fiber cabling. you know the value of ?dBm on your fiber line. the highest the value your connection may not be stable in long run. or in optimal state can get 90% speed benchmark.
soulseeker6187
post Jul 4 2012, 01:10 PM

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QUOTE(ryudell @ Jul 4 2012, 01:08 PM)
yeah..i put a cooling pad also underneath the router coz it gets hot bloody fast!
need to find another 1 for the modem as well.
I use a hub for now coz limited usb ports at the router.
the password? how to put the +1?
*
the password is user ID +1

User ID: 12345
password: 123451
ryudell
post Jul 4 2012, 01:16 PM

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QUOTE(toh2020 @ Jul 4 2012, 02:10 PM)
so you get exact 10Mbps doing speedtest. any improvements? how about access to sites in USA ok ke?

another thing when tm do fiber cabling. you know the value of ?dBm on your fiber line. the highest the value your connection may not be stable in long run. or in optimal state can get 90% speed benchmark.
*
did not have the chance to have a loot at that 1..
did get about 9.2 - 9.6..
but can get 1.25 with IDM smile.gif


QUOTE(soulseeker6187 @ Jul 4 2012, 02:10 PM)
the password is user ID +1

User ID: 12345
password: 123451
*
it is the number before the "@home.maxis.com"?
toh2020
post Jul 4 2012, 01:20 PM

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QUOTE(ryudell @ Jul 4 2012, 01:16 PM)
did not have the chance to have a loot at that 1..
did get about 9.2 - 9.6..
but can get 1.25 with IDM  smile.gif
it is the number before the "@home.maxis.com"?
*
for dBm you need to pujuk the tm fellas. nice to them give them drinks. then they tell you hehe..

1.25 is norminal. if you get 10+ below 11. it be slighly >1.25 with IDM.
ryudell
post Jul 4 2012, 01:24 PM

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QUOTE(toh2020 @ Jul 4 2012, 02:20 PM)
for dBm you need to pujuk the tm fellas. nice to them give them drinks. then they tell you hehe..

1.25 is norminal. if you get 10+ below 11. it be slighly >1.25 with IDM.
*
of coz give them drinks..
hospitality from my house: a guest enters, must serve drink..
it should be above 20Db i guess
zDarkForceSz
post Jul 4 2012, 01:26 PM

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QUOTE(mackioes @ Jul 4 2012, 12:52 PM)
thanks for your advice, i already called + cfm report them with case number, doh.gif  damn lar i submit reg form on 1st june then when i called today they told me installation date on 19 Sept  doh.gif  maxis think customer a fool keh? no such think need wait for 4 months for a bloody installation. Now waiting for a new installation date call from them.  vmad.gif  mad.gif  vmad.gif
*
Quote here with their reply later biggrin.gif


Added on July 4, 2012, 1:28 pm
QUOTE(toh2020 @ Jul 4 2012, 01:20 PM)
for dBm you need to pujuk the tm fellas. nice to them give them drinks. then they tell you hehe..

1.25 is norminal. if you get 10+ below 11. it be slighly >1.25 with IDM.
*
Angpau more effective.

This post has been edited by zDarkForceSz: Jul 4 2012, 01:28 PM
toh2020
post Jul 4 2012, 01:32 PM

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QUOTE(ryudell @ Jul 4 2012, 01:24 PM)
of coz give them drinks..
hospitality from my house: a guest enters, must serve drink..
it should be above 20Db i guess
*
above 20dBm is ok. you get 90%+ speedtest.

but if above 25dBM, your ONT takes very long to online. tm keep quiet and advice users leave it ON. hehee. while in between u have many many probs. this is classified info.
danieltay
post Jul 4 2012, 01:35 PM

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QUOTE(toh2020 @ Jul 4 2012, 01:32 PM)
above 20dBm is ok. you get 90%+ speedtest.

but if above 25dBM, your ONT takes very long to online. tm keep quiet and advice users leave it ON. hehee. while in between u have many many probs. this is classified info.
*
what animal is this dBM thing?

is it applicable to high rise as well?

zDarkForceSz
post Jul 4 2012, 01:35 PM

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QUOTE(toh2020 @ Jul 4 2012, 01:32 PM)
above 20dBm is ok. you get 90%+ speedtest.

but if above 25dBM, your ONT takes very long to online. tm keep quiet and advice users leave it ON. hehee. while in between u have many many probs. this is classified info.
*
Lower the better?
toh2020
post Jul 4 2012, 01:36 PM

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QUOTE(danieltay @ Jul 4 2012, 01:35 PM)
what animal is this dBM thing?

is it applicable to high rise as well?
*
something users should not know about the creature haha..
ryudell
post Jul 4 2012, 01:36 PM

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QUOTE(toh2020 @ Jul 4 2012, 02:32 PM)
above 20dBm is ok. you get 90%+ speedtest.

but if above 25dBM, your ONT takes very long to online. tm keep quiet and advice users leave it ON. hehee. while in between u have many many probs. this is classified info.
*
what do u mean by "in between u have many many probs", & in betweem what?
i want to leave it always on..but wifi with my iphone sometimes lagging..
the router is at the centre of the house (top-bottom, front-back), at the stairs
toh2020
post Jul 4 2012, 01:37 PM

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QUOTE(zDarkForceSz @ Jul 4 2012, 01:35 PM)
Lower the better?
*
lower means lesser noice. lesser signal lost.


Added on July 4, 2012, 1:44 pm
QUOTE(ryudell @ Jul 4 2012, 01:36 PM)
what do u mean by "in between u have many many probs", & in betweem what?
i want to leave it always on..but wifi with my iphone sometimes lagging..
the router is at the centre of the house (top-bottom, front-back), at the stairs
*
let put it this way, TIME telekom installation they have a std termination on ONT at max 21dBM. which is why they are solid. i am not sure about your actual reading.

as for your reading you say around 20dB should be get good signal on your ONT. but what is exact value?

wifi lagging i experienced before. putting a small fan helps temporary. i changed the router it solved my prob.

when tm & maxis around. anyone ask why don't they configure the phone to ONT? why everything has to be on thompson router?

This post has been edited by toh2020: Jul 4 2012, 01:44 PM
kenjixx
post Jul 4 2012, 01:57 PM

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QUOTE(toh2020 @ Jul 4 2012, 01:37 PM)
lower means lesser noice. lesser signal lost.


Added on July 4, 2012, 1:44 pm

let put it this way, TIME telekom installation they have a std termination on ONT at max 21dBM. which is why they are solid. i am not sure about your actual reading.

as for your reading you say around 20dB should be get good signal on your ONT. but what is exact value?

wifi lagging i experienced before. putting a small fan helps temporary. i changed the router it solved my prob.

when tm & maxis around. anyone ask why don't they configure the phone to ONT? why everything has to be on thompson router?
*
the modem is belongs to TM... that's why everything must depends on the thomson router
nickcct
post Jul 4 2012, 02:04 PM

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QUOTE(kenjixx @ Jul 4 2012, 01:57 PM)
the modem is belongs to TM... that's why everything must depends on the thomson router
*
Just finished the installation in my hs. Ping 25. Is it reasonable?
soulseeker6187
post Jul 4 2012, 02:15 PM

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QUOTE(nickcct @ Jul 4 2012, 02:04 PM)
Just finished the installation in my hs. Ping 25. Is it reasonable?
*
high rise will be normal.

duckaton
post Jul 4 2012, 02:16 PM

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QUOTE(polarzbearz @ Jul 3 2012, 10:58 PM)
High rise installation here. I can confirm that you can go ahead with whatever you prefer (either terminate first or later).

The moment TM + Maxis guy come and set-up, TM will just go to the connection centre (or whatever it's called) in your building / block, switch your port settings to their unifi / home fiber (HSBA) port.

Doesn't matter if you terminate now or later, they're gonna replace your existing port with new installation anyway.
*
Thanks for your confirmation.
The maxis CS really doh.gif

toh2020
post Jul 4 2012, 02:17 PM

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now it makes sense your thompson modem does most of the work. with phone, wifi ppl also complain lagging & many problems. what more if added with iptv.

tambah lagi public wifi..

can the router itself cope.

or users have to help ownselves.

This post has been edited by toh2020: Jul 4 2012, 02:18 PM
jetwash
post Jul 4 2012, 02:18 PM

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QUOTE(nickcct @ Jul 4 2012, 02:04 PM)
Just finished the installation in my hs. Ping 25. Is it reasonable?
*
ping 25s to which server?

did the tm guys come late? yawn.gif


Added on July 4, 2012, 2:19 pm
QUOTE(toh2020 @ Jul 4 2012, 02:17 PM)
now it makes sense your thompson modem does most of the work. with phone, wifi ppl also complain lagging & many problems. what more if added with iptv.

tambah lagi public wifi..

can the router itself cope.

or users have to help ownselves.
*
what we need now is custom router settings for landed installations... anybody got it yet?

This post has been edited by jetwash: Jul 4 2012, 02:19 PM
toh2020
post Jul 4 2012, 02:26 PM

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custom router can check this out.

http://forum.lowyat.net/topic/2384890/+100

it be good if equiptment manufacturers are to assist in development too.. i am not sure the progress.

This post has been edited by toh2020: Jul 4 2012, 02:26 PM
duckaton
post Jul 4 2012, 02:37 PM

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QUOTE(danieltay @ Jul 4 2012, 09:34 AM)
ha? so complicated!

can shift telephone port one ah?

how much to pay?

where got time? next monday my installation wo
*
Just let maxis finished the installation first.

The equipments can be easily shifted in highrise.
Just buy a tel line extension 32m and extend until balcony also can.
no need rj45 or whatchamalits


Added on July 4, 2012, 2:40 pmMy streamyx installation now using splitter to connect to my fax machine.

If maxis, the fax machine have to fit to where?
the same voip port splitter into dect phone and fax or what?

thank you.

This post has been edited by duckaton: Jul 4 2012, 02:40 PM
nickcct
post Jul 4 2012, 02:43 PM

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QUOTE(jetwash @ Jul 4 2012, 02:18 PM)
ping 25s to which server?

did the tm guys come late?  yawn.gif


Added on July 4, 2012, 2:19 pm

what we need now is custom router settings for landed installations... anybody got it yet?
*
Forget what server d. TM guy came 1hour late and bcozs they put wrong port then take very long to install the thg.
polarzbearz
post Jul 4 2012, 03:32 PM

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My Internet was out suddenly after restarting. Initially thought it was router problem until I saw the word 'Authentication failed'.

So hard to get through Maxis Home Fibre Calling Centre... Took me 5 minutes for someone to pick up my call, then the call dropped for no apparent reason doh.gif

Called again and another 5 minutes later, went through all the normal procedures and instructions (restart router lah, modem lah etc) and only that fella finally check my request - whether if it's because maxis updated my account to public ip.

After getting his answer and try few more instructions, still authentication failed (change @home to @maxis)

Then I noticed there is WAN Easy Setup for high speed Internet + public ip + voip (currently set to hsi + voip). The public ip ones required additional details for subnet mask, which the CS couldn't provide me with, even after transferring the call to their technical department.

In the end all I get is 'we cannot provide you with the subnet mask because your maxis account is not set to public ip yet although it's been approved. All you can do is try and wait while we check for you'

I felt like I'm going merry go around rclxub.gif

Those who had successfully changed to public ip, what are the full steps in configuration?
kenjixx
post Jul 4 2012, 03:36 PM

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QUOTE(polarzbearz @ Jul 4 2012, 03:32 PM)
My Internet was out suddenly after restarting. Initially thought it was router problem until I saw the word 'Authentication failed'.

So hard to get through Maxis Home Fibre Calling Centre... Took me 5 minutes for someone to pick up my call, then the call dropped for no apparent reason doh.gif

Called again and another 5 minutes later, went through all the normal procedures and instructions (restart router lah, modem lah etc) and only that fella finally check my request - whether if it's because maxis updated my account to public ip.

After getting his answer and try few more instructions, still authentication failed (change @home to @maxis)

Then I noticed there is WAN Easy Setup for high speed Internet + public ip + voip (currently set to hsi + voip). The public ip ones required additional details for subnet mask, which the CS couldn't provide me with, even after transferring the call to their technical department.

In the end all I get is 'we cannot provide you with the subnet mask because your maxis account is not set to public ip yet although it's been approved. All you can do is try and wait while we check for you'

I felt like I'm going merry go around rclxub.gif

Those who had successfully changed to public ip, what are the full steps in configuration?
*
it's @public.maxis.com.my
polarzbearz
post Jul 4 2012, 03:37 PM

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QUOTE(kenjixx @ Jul 4 2012, 03:36 PM)
it's @public.maxis.com.my
*
Sorry typo on my phone.. yes infact I meant @home.maxis.com.my to @public.maxis.com.my
kenjixx
post Jul 4 2012, 03:44 PM

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QUOTE(polarzbearz @ Jul 4 2012, 03:37 PM)
Sorry typo on my phone.. yes infact I meant @home.maxis.com.my to @public.maxis.com.my
*
better wait for maxis personnel to call you back for instruction... our part is just changing from @home.maxis.com.my to @public.maxis.com.my
polarzbearz
post Jul 4 2012, 03:45 PM

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QUOTE(kenjixx @ Jul 4 2012, 03:44 PM)
better wait for maxis personnel to call you back for instruction... our part is just changing from @home.maxis.com.my to @public.maxis.com.my
*
That's the thing I hate about Maxis. Out of 5 complaints / requests / etc, none had a successful call backs. I have to call them myself to prompt them on the case doh.gif
jerryhean
post Jul 4 2012, 03:46 PM

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QUOTE(polarzbearz @ Jul 4 2012, 03:37 PM)
Sorry typo on my phone.. yes infact I meant @home.maxis.com.my to @public.maxis.com.my
*
Redo the setup from scratch, at one stage during setup, something like ISP, select TM, not Maxis
polarzbearz
post Jul 4 2012, 03:51 PM

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QUOTE(jerryhean @ Jul 4 2012, 03:46 PM)
Redo the setup from scratch, at one stage during setup, something like ISP, select TM, not Maxis
*
Already did that as well but to no avail. sad.gif

Only hope that Maxis will update my account and call back ASAP.
ryudell
post Jul 4 2012, 04:10 PM

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the IP from @home to @public, which 1 is better?
coz i know the @public is for cctv purposes..
but what are the pros n cons?
cn some 1 put it at the 1st page
big2me
post Jul 4 2012, 04:14 PM

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Bro, what is the download speed for QVOD or direct link downloads???

Saw another thread outside, maxis home connect to USA slower than Unifi.....

If compare to Maxis Business 4Mbps Fixed IP vs Home 10Mbps which 1 is better ?

Coz I can get special promotion for business plan.

Total cost will be RM552 only different. But speed 10Mbps vs 4Mbps.


This post has been edited by big2me: Jul 4 2012, 04:17 PM
bloxxzone
post Jul 4 2012, 04:18 PM

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register on 28 june.. just now the maxis guys call for installation on 23 july.. a months lapse.. ok lah im not in hurry anyway smile.gif
big2me
post Jul 4 2012, 04:19 PM

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QUOTE(bloxxzone @ Jul 4 2012, 04:18 PM)
register on 28 june.. just now the maxis guys call for installation on 23 july.. a months lapse.. ok lah im not in hurry anyway smile.gif
*
Me 30 July.....
Call me ealier but come slower than u ......


zDarkForceSz
post Jul 4 2012, 04:21 PM

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QUOTE(bloxxzone @ Jul 4 2012, 04:18 PM)
register on 28 june.. just now the maxis guys call for installation on 23 july.. a months lapse.. ok lah im not in hurry anyway smile.gif
*
QUOTE(big2me @ Jul 4 2012, 04:19 PM)
Me 30 July.....
Call me ealier but come slower than u ......
*
you two should be feeling lucky dy.

i register mid of jun until now maxis haven't call me.
I call them "again" just now they told me they still waiting for my application status check.
WTH. I really pissed of with Maxis. I feel like boycott Maxis dy. d@mn
AhBoy~~
post Jul 4 2012, 04:28 PM

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now my house alarm system are connected to the telephone line, will there be a problem if change to maxis FTTH?
nickcct
post Jul 4 2012, 04:29 PM

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QUOTE(big2me @ Jul 4 2012, 04:14 PM)
Bro, what is the download speed for QVOD or direct link downloads???

Saw another thread outside, maxis home connect to USA slower than Unifi.....

If compare to Maxis Business 4Mbps Fixed IP vs Home 10Mbps which 1 is better ?

Coz I can get special promotion for business plan.

Total cost will be RM552 only different. But speed 10Mbps vs 4Mbps.
*
QVOD so far i can get is 500-600kbps, then thunder is faster, sometimes can get 1mbps.
bloxxzone
post Jul 4 2012, 04:48 PM

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QUOTE(zDarkForceSz @ Jul 4 2012, 04:21 PM)
you two should be feeling lucky dy.

i register mid of jun until now maxis haven't call me.
I call them "again" just now they told me they still waiting for my application status check.
WTH. I really pissed of with Maxis. I feel like boycott Maxis dy. d@mn
*
i will consider im lucky if did not face all the mentioned prob
kenjixx
post Jul 4 2012, 04:49 PM

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QUOTE(zDarkForceSz @ Jul 4 2012, 04:21 PM)
you two should be feeling lucky dy.

i register mid of jun until now maxis haven't call me.
I call them "again" just now they told me they still waiting for my application status check.
WTH. I really pissed of with Maxis. I feel like boycott Maxis dy. d@mn
*
chill bro... i dig out some reasoning for you

QUOTE(DrPitchard @ Jun 19 2012, 12:16 AM)
This is actually more of a process fault...
The physical form is actually sitting at the Home Fibre dept. When it reaches there, it goes through a few process, such as time slot availability, port availability, customer background check (for blacklisted customers), area availability (coverage) and so on. If it passes through all, then only will it be passed to be keyed into the system.

Thus, if you realise, lots of the response time varies alot for each and every channel. Some register online and get response within 1-2 days, some don't hear after 3 weeks and still waiting. Some goes for registration at Maxis Centre, through dealers, through staffs or even roadshows. Forms are not lost, just that due to the process and how it is sorted, the response time varies alot.
zDarkForceSz
post Jul 4 2012, 04:58 PM

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QUOTE(kenjixx @ Jul 4 2012, 04:49 PM)
chill bro... i dig out some reasoning for you
*
...
at least let me know the status.
I will get RM118/month or not.
My house currently no internet. I using phone tethering very susah.
If I didn't get i straight go TM apply unifi.
buat me macam sohai waiting waiting and waiting.
soitsuagain
post Jul 4 2012, 05:19 PM

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QUOTE(zDarkForceSz @ Jul 4 2012, 04:58 PM)
...
at least let me know the status.
I will get RM118/month or not.
My house currently no internet. I using phone tethering very susah.
If I didn't get i straight go TM apply unifi.
buat me macam sohai waiting waiting and waiting.
*
I apply Unifi on Sunday and on Monday they call me to install on Tuesday but I postponed Wednesday (actually that was the agreed installation date on the application form) as I haven't bought cat6 cable yet. This is during the 118/mth promotion. They are ample TM contractors out there...maybe Maxis not enough their own contractors? rclxub.gif

This post has been edited by soitsuagain: Jul 4 2012, 05:20 PM
zDarkForceSz
post Jul 4 2012, 05:30 PM

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QUOTE(soitsuagain @ Jul 4 2012, 05:19 PM)
I apply Unifi on Sunday and on Monday they call me to install on Tuesday but I postponed Wednesday (actually that was the agreed installation date on the application form) as I haven't bought cat6 cable yet. This is during the 118/mth promotion. They are ample TM contractors out there...maybe Maxis not enough their own contractors?  rclxub.gif
*
That's what we call efficiency. D@mn maxis.
jerryhean
post Jul 4 2012, 06:31 PM

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If you put the router in vertical position, standing, it wont be so hot... Hmm...
polarzbearz
post Jul 4 2012, 06:55 PM

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Finally, my internet is back with Public IP. Took them quite some time (almost 3 hours+) but nevertheless it's completed...

[attachmentid=2929581]
reevephon
post Jul 4 2012, 07:00 PM

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Done my installation today afternoon, both Maxis and TM technician came on time, the installation took around 1 hour ++ for high rise building, everything went smooth, download speed got around 10mbps ++ and upload speed around 13mbps ++ while ping around 15++ through speedtest.net. Overall very satisfy with their services up till now, the technician are friendly, that's why put an "Awesome work" comment for them on the satisfaction form.
polarzbearz
post Jul 4 2012, 07:04 PM

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QUOTE(reevephon @ Jul 4 2012, 07:00 PM)
Done my installation today afternoon, both Maxis and TM technician came on time, the installation took around 1 hour ++ for high rise building, everything went smooth, download speed got around 10mbps ++ and upload speed around 13mbps ++ while ping around 15++ through speedtest.net. Overall very satisfy with their services up till now, the technician are friendly, that's why put an "Awesome work" comment for them on the satisfaction form.
*
Nice ping you have there for a high-rise building! Mine's never lower than 25ms, most likely due to the usage of copper wires / VDSL from connection centre below up to my unit (16th floor) sad.gif
ryudell
post Jul 4 2012, 07:28 PM

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did anybody tried to direct download from rapidshare or netload or filesonic?
jeremy05
post Jul 4 2012, 07:36 PM

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QUOTE(polarzbearz @ Jul 4 2012, 07:04 PM)
Nice ping you have there for a high-rise building! Mine's never lower than 25ms, most likely due to the usage of copper wires / VDSL from connection centre below up to my unit (16th floor) sad.gif
*
my ping also never below 25ms, i live at 11th floor...

this is normal, unless you get fiber into your house... tongue.gif


Added on July 4, 2012, 7:41 pm
QUOTE(ryudell @ Jul 4 2012, 07:28 PM)
did anybody tried to direct download from rapidshare or netload or filesonic?
*
i had try unifi 20mbps, download from rapidshare get around 100kbps, speed very unstable, sometimes drop until 10kbps...

i had tested download from filesonic with maxis fiber 10mbps, only get around 120kbps...is it normal?

below got few link, you can try

Rapidshare


Netlod

Ammon Share

This post has been edited by jeremy05: Jul 4 2012, 07:41 PM
PaeseSono
post Jul 4 2012, 07:52 PM

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The online game issue still not fix yet.
Sometime will still get high ping in game.
boring yawn.gif
lovecyndi
post Jul 4 2012, 08:03 PM

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after 4hour of installation, tm and maxis return.fail.
because of the wire problem,keep get high ping.
so they return and wait for next appointment.
i am kind of disappointment for this happened.
reevephon
post Jul 4 2012, 08:38 PM

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QUOTE(polarzbearz @ Jul 4 2012, 07:04 PM)
Nice ping you have there for a high-rise building! Mine's never lower than 25ms, most likely due to the usage of copper wires / VDSL from connection centre below up to my unit (16th floor) sad.gif
*
Lol, mine also 16th floor.
nickcct
post Jul 4 2012, 08:39 PM

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QUOTE(polarzbearz @ Jul 4 2012, 07:04 PM)
Nice ping you have there for a high-rise building! Mine's never lower than 25ms, most likely due to the usage of copper wires / VDSL from connection centre below up to my unit (16th floor) sad.gif
*
Me 10th floor, but ping sometimes very high, around 20-40ms
jetwash
post Jul 4 2012, 08:42 PM

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QUOTE(lovecyndi @ Jul 4 2012, 08:03 PM)
after 4hour of installation, tm and maxis return.fail.
because of the wire problem,keep get high ping.
so they return and wait for next appointment.
i am kind of disappointment for this happened.
*
high rise or landed? location?


Added on July 4, 2012, 8:43 pm
QUOTE(soitsuagain @ Jul 4 2012, 05:19 PM)
I apply Unifi on Sunday and on Monday they call me to install on Tuesday but I postponed Wednesday (actually that was the agreed installation date on the application form) as I haven't bought cat6 cable yet. This is during the 118/mth promotion. They are ample TM contractors out there...maybe Maxis not enough their own contractors?  rclxub.gif
*
it's a conspiracy i tell u!!! laugh.gif

This post has been edited by jetwash: Jul 4 2012, 08:43 PM
saintsoul
post Jul 4 2012, 08:45 PM

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My landed. Ping never go below 20ms for local server. Location klang.

nickcct
post Jul 4 2012, 08:53 PM

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Hi, anyone noe the thomson modem default username? Set the passwork on router but duno d username now
polarzbearz
post Jul 4 2012, 09:31 PM

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QUOTE(nickcct @ Jul 4 2012, 08:53 PM)
Hi, anyone noe the thomson modem default username? Set the passwork on router but duno d username now
*
Default username & Password for Thomson Router
Username : MaxisBB
Password : <blank> (No characters, leave it blank, just press log-in)


Username : Administrator
Password : <access key on a sticker at the bottom of the router>

Note: Be warned that it is case sensitive

lovecyndi
post Jul 4 2012, 09:45 PM

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QUOTE(jetwash @ Jul 4 2012, 08:42 PM)
high rise or landed? location?


Added on July 4, 2012, 8:43 pm

it's a conspiracy i tell u!!!  laugh.gif
*
landed 2nd floor only.
KL cheras area.
feizaiII
post Jul 5 2012, 12:27 AM

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Thx darkangel7 update 1st page with lot information. smile.gif
ryudell
post Jul 5 2012, 07:43 AM

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QUOTE(jeremy05 @ Jul 4 2012, 08:36 PM)
i had try unifi 20mbps, download from rapidshare get around 100kbps, speed very unstable, sometimes drop until 10kbps...
i had tested download from filesonic with maxis fiber 10mbps, only get around 120kbps...is it normal?

below got few link, you can try

Rapidshare
Netlod

Ammon Share
*
I tried for rapidshare, but a few secs after it starts, the download crashes...
netload i cn get abt +/- 200KBps..

sorry, file sonic has been down for a while ald..did not notice..

anybody tried mediafire?

are u on any premium accout?


QUOTE(polarzbearz @ Jul 4 2012, 10:31 PM)
Default username & Password for Thomson Router
Username : MaxisBB
Password : <blank> (No characters, leave it blank, just press log-in)
Username : Administrator
Password : <access key on a sticker at the bottom of the router>

Note: Be warned that it is case sensitive
*
I tried, but cannot access the Admin's account..
called maxis, but CS said no Admin acc
aerobowl
post Jul 5 2012, 08:30 AM

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QUOTE(ryudell @ Jul 5 2012, 07:43 AM)
I tried for rapidshare, but a few secs after it starts, the download crashes...
netload i cn get abt  +/- 200KBps..
installed yesterday
930 appointment maxis and tm total 3 guys reached like 950
tm settled the line by 11
maxis configured till 12 as only 4M instead of 10M (still remain 4M for the moment)

tried rapidshare as well and also crashed/terminated like 1sec once it starts
mediafire is fine

This post has been edited by aerobowl: Jul 5 2012, 08:31 AM
ryudell
post Jul 5 2012, 08:37 AM

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QUOTE(aerobowl @ Jul 5 2012, 09:30 AM)
installed yesterday
930 appointment maxis and tm total 3 guys reached like 950
tm settled the line by 11
maxis configured till 12 as only 4M instead of 10M (still remain 4M for the moment)

tried rapidshare as well and also crashed/terminated like 1sec once it starts
mediafire is fine
*
anybody knows y PS keeps on crashing?
i have read n there is no such thing as cn request public IP or private IP..
we have both of them..
toh2020
post Jul 5 2012, 10:12 AM

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QUOTE(reevephon @ Jul 4 2012, 07:00 PM)
Done my installation today afternoon, both Maxis and TM technician came on time, the installation took around 1 hour ++ for high rise building, everything went smooth, download speed got around 10mbps ++ and upload speed around 13mbps ++ while ping around 15++ through speedtest.net. Overall very satisfy with their services up till now, the technician are friendly, that's why put an "Awesome work" comment for them on the satisfaction form.
*
you are very lucky. for due reason fiber termination to your VDSL is good. meaning to say you got <20dBm.
mackioes
post Jul 5 2012, 10:16 AM

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QUOTE(zDarkForceSz @ Jul 4 2012, 05:21 PM)
you two should be feeling lucky dy.

i register mid of jun until now maxis haven't call me.
I call them "again" just now they told me they still waiting for my application status check.
WTH. I really pissed of with Maxis. I feel like boycott Maxis dy. d@mn
*
Mine reg on 3 June i have to call yesterday after emailing too many times to dr pitchard and they said sept 19 installation wtf ! Complained already but it feels like no effect one. They say wanna call back but never.

edit : rescheduled 18 July yeah ! rclxm9.gif

This post has been edited by mackioes: Jul 7 2012, 03:21 PM
soulseeker6187
post Jul 5 2012, 10:41 AM

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QUOTE(ryudell @ Jul 5 2012, 07:43 AM)
I tried for rapidshare, but a few secs after it starts, the download crashes...
netload i cn get abt  +/- 200KBps..

sorry, file sonic has been down for a while ald..did not notice..

anybody tried mediafire?

are u on any premium accout?
I tried, but cannot access the Admin's account..
called maxis, but CS said no Admin acc
*
mediafire always give full speed 1.2MB/s.
rapidshare 100KB/s

lain i dont try.
hongchai888
post Jul 5 2012, 11:35 AM

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QUOTE(mackioes @ Jul 5 2012, 10:16 AM)
Mine reg on 3 June i have to call yesterday after emailing too many times to dr pitchard  and they said sept 19 installation wtf !  Complained already but it feels like no effect one. They say wanna call back but never. Madafckes go die la !
*
My friend registered early of June, installation date set on 28 of Sepetember, ask them whether can faster or not but they just gave a damn attitude like 'take it or leave it'
mikeeeee
post Jul 5 2012, 11:46 AM

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QUOTE(ryudell @ Jul 5 2012, 08:37 AM)
anybody knows y PS keeps on crashing?
i have read n there is no such thing as cn request public IP or private IP..
we have both of them..
*
read more , while its true that any internet connection to internet must have a Public IP BUT

the main difference is where is the Public IP located in the network hierarchy.

For normal maxis ftth setup
users are given private IP at their home and kept the public IP at their own server/equipment. In this scenario, for you to reach the Internet, you must pass through their server/equipment. Mind you, this particular public IP could be shared with other maxis ftth to reach the internet. Typically, this type of setup is

1 public IP(maxis data center) -- > many, maxis private IPs (users home router) --> many, your home private IPs(users ipad,phone, notebook, pc)

so, for data communication in the internet others will only be able to see your public IP, once data routed to the public IP, maxis equipment will then have to route it to the appropriate users (private IPs)


For maxis ftth setup with public IP
users are given a public IP (dynamic one of course) at their home directly. So in this case, between you and the internet is just the home router and this public IP is not shared by others at any point in time. Typically, this tpe of setup is

1 public IP(users home router) --> many, your home private IPs (users ipad, phone etc etc)

by using this setup, you have direct control over the the traffic if your router is capable of doing it and of course if you have admin access to it.


Note: In most cases, normal internet activities doesn't really which setup you have, what important is you have a connection and those routers will manage the route appropriately. However for example a cctv setup, you will require certain ports to be forwarded to the local private IP of the cctv equipments, therefor people suggest to get the public IP setup so that you have control over the router. In fact, cctv setups will even work using the normal setup IF Maxis helps you to port forward the necessary ports from the internet to your private IP (However, that might create management mess and most likely there are strict protocols to follow to allow the changes which means they will most likely wont do it for you)

BTW, public IP or private IP have no relation to your LINK speed. Download speed MIGHT be affected though depending the software you use. LINK speed and Download speed is not the same ya.


azizul9736
post Jul 5 2012, 11:57 AM

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QUOTE(mikeeeee @ Jul 5 2012, 11:46 AM)
read more , while its true that any internet connection to internet must have a Public IP BUT

the main difference is where is the Public IP located in the network hierarchy.

For normal maxis ftth setup
users are given private IP at their home and kept the public IP at their own server/equipment. In this scenario, for you to reach the Internet, you must pass through their server/equipment. Mind you, this particular public IP could be shared with other maxis ftth to reach the internet. Typically, this type of setup is

1 public IP(maxis data center) -- > many, maxis private IPs (users home router) --> many, your home private IPs(users ipad,phone, notebook, pc)

so, for data communication in the internet others will only be able to see your public IP, once data routed to the public IP, maxis equipment will then have to route it to the appropriate users (private IPs)
For maxis ftth setup with public IP
users are given a public IP (dynamic one of course) at their home directly. So in this case, between you and the internet is just the home router and this public IP is not shared by others at any point in time. Typically, this tpe of setup is

1 public IP(users home router) --> many, your home private IPs (users ipad, phone etc etc)

by using this setup, you have direct control over the the traffic if your router is capable of doing it and of course if you have admin access to it.
Note: In most cases, normal internet activities doesn't really which setup you have, what important is you have a connection and those routers will manage the route appropriately. However for example a cctv setup, you will require certain ports to be forwarded to the local private IP of the cctv equipments, therefor people suggest to get the public IP setup so that you have control over the router. In fact, cctv setups will even work using the normal setup IF Maxis helps you to port forward the necessary ports from the internet to your private IP (However, that might create management mess and most likely there are strict protocols to follow to allow the changes which means they will most likely wont do it for you)

BTW, public IP or private IP have no relation to your LINK speed. Download speed MIGHT be affected though depending the software you use. LINK speed and Download speed is not the same ya.
*
Good explanation for noob like me thanks a lot but ps3 user claimed they cant use private ip because cant do port forwarding and my torrent sometimes show port forward succsess sometime not and the d/l speed oso vary. Can help explaine lil bit?
big2me
post Jul 5 2012, 12:04 PM

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QUOTE(nickcct @ Jul 4 2012, 04:29 PM)
QVOD so far i can get is 500-600kbps, then thunder is faster, sometimes can get 1mbps.
*
Quite ok smile.gif
Better than unifi.
zDarkForceSz
post Jul 5 2012, 12:49 PM

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QUOTE(mackioes @ Jul 5 2012, 10:16 AM)
Mine reg on 3 June i have to call yesterday after emailing too many times to dr pitchard  and they said sept 19 installation wtf !  Complained already but it feels like no effect one. They say wanna call back but never. Madafckes go die la !
*
Some one send me this. Share with you.

No hope on Maxis anymore. Just wait......
QUOTE(DrPitchard @ Jun 19 2012, 12:16 AM)
This is actually more of a process fault...
The physical form is actually sitting at the Home Fibre dept. When it reaches there, it goes through a few process, such as time slot availability, port availability, customer background check (for blacklisted customers), area availability (coverage) and so on. If it passes through all, then only will it be passed to be keyed into the system.

Thus, if you realise, lots of the response time varies alot for each and every channel. Some register online and get response within 1-2 days, some don't hear after 3 weeks and still waiting. Some goes for registration at Maxis Centre, through dealers, through staffs or even roadshows. Forms are not lost, just that due to the process and how it is sorted, the response time varies alot.

jasondell
post Jul 5 2012, 01:05 PM

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QUOTE(mackioes @ Jul 5 2012, 10:16 AM)
Mine reg on 3 June i have to call yesterday after emailing too many times to dr pitchard  and they said sept 19 installation wtf !  Complained already but it feels like no effect one. They say wanna call back but never. Madafckes go die la !
*
Registered on June 27th. Just now received a call , appointment for installation made on July 9th, which is next Monday. Didn't expected so fast smile.gif btw registerd with dr pitchad too smile.gif.
zDarkForceSz
post Jul 5 2012, 01:10 PM

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QUOTE(jasondell @ Jul 5 2012, 01:05 PM)
Registered on June 27th. Just now received a call , appointment for installation made on July 9th, which is next Monday. Didn't expected so fast smile.gif btw registerd with dr pitchad too smile.gif.
*
another lucky guy here.
... this year i buy toto all sure x buka liao.
until now status check call also didn't receive.
not expect for appointment date. fxxx.
kiawin
post Jul 5 2012, 01:12 PM

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Register with Dr. Pitchard on 17 June. Appointment set a week later on 13 July smile.gif
aerotec
post Jul 5 2012, 01:23 PM

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Registered 28 June, installation set for 12 July rclxms.gif rclxms.gif
Walked in registration at TTDI, house located at BU.

feizaiII
post Jul 5 2012, 01:48 PM

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QUOTE(azizul9736 @ Jul 5 2012, 11:57 AM)
Good explanation for noob like me thanks a lot but ps3 user claimed they cant use private ip because cant do port forwarding and my torrent sometimes show port forward succsess sometime not and the d/l speed oso vary. Can help explaine lil bit?
*
Yeah.. some sifu mind to explain? i did port forward but still not connected, should we request public IP?
unofficial
post Jul 5 2012, 01:53 PM

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2 weeks ody using maxis fibre.. Not bad..
danieltay
post Jul 5 2012, 01:54 PM

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QUOTE(mikeeeee @ Jul 5 2012, 11:46 AM)
read more , while its true that any internet connection to internet must have a Public IP BUT

the main difference is where is the Public IP located in the network hierarchy.

For normal maxis ftth setup
users are given private IP at their home and kept the public IP at their own server/equipment. In this scenario, for you to reach the Internet, you must pass through their server/equipment. Mind you, this particular public IP could be shared with other maxis ftth to reach the internet. Typically, this type of setup is

1 public IP(maxis data center) -- > many, maxis private IPs (users home router) --> many, your home private IPs(users ipad,phone, notebook, pc)

so, for data communication in the internet others will only be able to see your public IP, once data routed to the public IP, maxis equipment will then have to route it to the appropriate users (private IPs)
For maxis ftth setup with public IP
users are given a public IP (dynamic one of course) at their home directly. So in this case, between you and the internet is just the home router and this public IP is not shared by others at any point in time. Typically, this tpe of setup is

1 public IP(users home router) --> many, your home private IPs (users ipad, phone etc etc)

by using this setup, you have direct control over the the traffic if your router is capable of doing it and of course if you have admin access to it.
Note: In most cases, normal internet activities doesn't really which setup you have, what important is you have a connection and those routers will manage the route appropriately. However for example a cctv setup, you will require certain ports to be forwarded to the local private IP of the cctv equipments, therefor people suggest to get the public IP setup so that you have control over the router. In fact, cctv setups will even work using the normal setup IF Maxis helps you to port forward the necessary ports from the internet to your private IP (However, that might create management mess and most likely there are strict protocols to follow to allow the changes which means they will most likely wont do it for you)

BTW, public IP or private IP have no relation to your LINK speed. Download speed MIGHT be affected though depending the software you use. LINK speed and Download speed is not the same ya.
*
so may i know what is the conclusison?

should we request public ip?

what is the pro and con?

how about the security for public ip vs private ip?

in what circumstances you should get a public ip, asides from cctv purpose?

hope someone can make it plain simple instead of too technical
mikeeeee
post Jul 5 2012, 02:50 PM

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QUOTE(danieltay @ Jul 5 2012, 01:54 PM)
so may i know what is the conclusison?

should we request public ip?

what is the pro and con?

how about the security for public ip vs private ip?

in what circumstances you should get a public ip, asides from cctv purpose?

hope someone can make it plain simple instead of too technical
*
what conclusion ?

basically, if you are not facing any problem with the initial setup, why bother ?

In summary, requesting public IP empowers the user with the ability to manage their internet connection to a certain extend. Of course you would need to first understand what is your need and translate that requirements into command (eg. port forwarding). It doesn't means once you get public IP your eg. cctv will work automagically unless both the router and equipment supports UPNP. You still need to configure the router properly.

Common purpose is to have the ability to port forward in order to use cctv, personal web/ftp hosting, windows remote desktop, improving NATs etc etc.

In terms of security, if you don't know much about networking and stuffs I would say stay with private IP setup if it doesn't affect you with any problem. Hackers will need to penetrate Maxis proxy/equipment/router first before they reach u if they come from the Internet. However, alot of time its users themselves that initiated the link to hacker LOL, so in that sense both setup is the same.

azizul9736
post Jul 5 2012, 03:03 PM

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QUOTE(mikeeeee @ Jul 5 2012, 02:50 PM)
what conclusion ?

basically, if you are not facing any problem with the initial setup, why bother ?

In summary, requesting public IP empowers the user with the ability to manage their internet connection to a certain extend. Of course you would need to first understand what is your need and translate that requirements into command (eg. port forwarding). It doesn't means once you get public IP your eg. cctv will work automagically unless both the router and equipment supports UPNP. You still need to configure the router properly.

Common purpose is to have the ability to port forward in order to use cctv, personal web/ftp hosting, windows remote desktop, improving NATs etc etc.

In terms of security, if you don't know much about networking and stuffs I would say stay with private IP setup if it doesn't affect you with any problem. Hackers will need to penetrate Maxis proxy/equipment/router first before they reach u if they come from the Internet. However, alot of time its users themselves that initiated the link to hacker LOL, so in that sense both setup is the same.
*
Are u maxis user?
Ur ps3 port forward success?
How about torrenting?
mikeeeee
post Jul 5 2012, 03:10 PM

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From: KL, Penang & JB


QUOTE(azizul9736 @ Jul 5 2012, 03:03 PM)
Are u maxis user?
Ur ps3 port forward success?
How about torrenting?
*
my installation on next Monday
i don't have a ps3 anymore , YLODed haha
torrenting -- will update here after complete installation, but i don't think you need public IP to torrent la ..
big2me
post Jul 5 2012, 03:19 PM

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QUOTE(azizul9736 @ Jul 5 2012, 11:57 AM)
Good explanation for noob like me thanks a lot but ps3 user claimed they cant use private ip because cant do port forwarding and my torrent sometimes show port forward succsess sometime not and the d/l speed oso vary. Can help explaine lil bit?
*
For PS3, VPN, VOIP, webhosting users use Fixed IP package is better.
wajaflyguy
post Jul 5 2012, 05:28 PM

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Woopee... installed today. Took about 2 hours to pull cable and configure the whole system. Monitoring connection speed now.
silveraider
post Jul 5 2012, 06:02 PM

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why ps3 need port forward?
pcm123
post Jul 5 2012, 06:15 PM

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just got a call from maxis this afternoon .
they said installation will be on july 9 , duno if i heard wrongly or not.
jasondell
post Jul 5 2012, 06:31 PM

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QUOTE(pcm123 @ Jul 5 2012, 06:15 PM)
just got a call from maxis this afternoon .
they said installation will be on july 9 , duno if i heard wrongly or not.
*
What time they arrange for you?
mikeeeee
post Jul 5 2012, 07:29 PM

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QUOTE(jasondell @ Jul 5 2012, 06:31 PM)
What time they arrange for you?
*
Mine same day 9am


jasondell
post Jul 5 2012, 07:38 PM

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QUOTE(mikeeeee @ Jul 5 2012, 07:29 PM)
Mine same day 9am
*
They call you on today ? Wonder why so many people arranged on July 9th..
mikeeeee
post Jul 5 2012, 07:40 PM

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QUOTE(jasondell @ Jul 5 2012, 07:38 PM)
They call you on today ? Wonder why so many people arranged on July 9th..
*
Called me few weeks ago then yesterday another call to confirm .

Yalor wonder y so many on the same day haha
siconsole
post Jul 5 2012, 08:03 PM

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they just installed mine 2 days ago.landed installation.

p1
user posted image

yes4g
user posted image

umobile
user posted image

maxis
user posted image


thumbup.gif

This post has been edited by siconsole: Jul 5 2012, 08:05 PM
kiawin
post Jul 5 2012, 08:41 PM

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Just curious, anyone using XBMC? smile.gif
emeharld
post Jul 5 2012, 08:42 PM

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guys, how to register the dect phone?
i tried register but fail
what ive done is

press menu>register>base 1>pin 0000 then hold base button(iinm is the wifi button on the modem)
but still register fail.
anybody?


pcm123
post Jul 5 2012, 09:07 PM

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QUOTE(jasondell @ Jul 5 2012, 06:31 PM)
What time they arrange for you?
*
mine 9.30 a.m . i think i will call them 2moro to confirm .
alonso33
post Jul 5 2012, 09:10 PM

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QUOTE(pcm123 @ Jul 5 2012, 09:07 PM)
mine 9.30 a.m  . i think i will call them 2moro to confirm .
*
I see. mine 2.30pm cool2.gif which area you live? smile.gif


Added on July 5, 2012, 9:16 pmOne more thing.... anyone know if possible to keep back our original house phone number? Or I must terminate my TM number first?

This post has been edited by alonso33: Jul 5 2012, 09:16 PM
mackioes
post Jul 5 2012, 09:17 PM

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Any one registered with Dr Pitchard received their jusco voucher yet? Coz if thru him will get a free RM30 voucher and summore staff only incentives if not mistaken hmm.gif hmm.gif


yeah my installation is going to be 2 months from now.. that time already must go back study.... zzz what a bad timing. cry.gif

edit: rescheduled to 18 July ! rclxm9.gif rclxm9.gif

This post has been edited by mackioes: Jul 7 2012, 03:20 PM
reevephon
post Jul 5 2012, 09:29 PM

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QUOTE(toh2020 @ Jul 5 2012, 10:12 AM)
you are very lucky. for due reason fiber termination to your VDSL is good. meaning to say you got <20dBm.
*
user posted image

The lowest ping I got so far is 5ms.
nickcct
post Jul 5 2012, 09:45 PM

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QUOTE(reevephon @ Jul 5 2012, 09:29 PM)
user posted image

The lowest ping I got so far is 5ms.
*
user posted image
user posted image
Wondering why my upload speed is slow and ping is quite high at nite time

This post has been edited by nickcct: Jul 5 2012, 09:53 PM
spirit818
post Jul 5 2012, 10:25 PM

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hi all, wanna ask about the installation
my house is landed,
about the standard installation,
any1 got kena charge for the non standard installation charges?
can share some photo how is the length of cable?
because i cant monitor the installation on next monday,
and i scare my parent kena con...
pls advise...

moreover,
i call them last few days, and get a report number,
after that they no respond...
then i call back yesterday,
and today set the appointment

register at 20 June, dealer in Masjid Jamek LRT...
installation appointment at 9 July (Monday, Cheras)

This post has been edited by spirit818: Jul 5 2012, 10:25 PM
ronnie
post Jul 5 2012, 10:36 PM

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QUOTE(alonso33 @ Jul 5 2012, 09:10 PM)
One more thing.... anyone know if possible to keep back our original house phone number? Or I must terminate my TM number first?
*
You will be given a MAXIS landline number... TM number won't be able to be used.
pcm123
post Jul 5 2012, 10:43 PM

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QUOTE(alonso33 @ Jul 5 2012, 09:10 PM)
I see. mine 2.30pm  cool2.gif  which area you live?  smile.gif


Added on July 5, 2012, 9:16 pmOne more thing.... anyone know if possible to keep back our original house phone number? Or I must terminate my TM number first?
*
lol , my area setapak .
mr_ashraf
post Jul 5 2012, 11:41 PM

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register on 28 june via online telemarketer
installation date 16 july @230PM

DrPitchard
post Jul 6 2012, 12:49 AM

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QUOTE(mackioes @ Jul 5 2012, 09:17 PM)
Any one registered with Dr Pitchard received their jusco voucher yet? Coz if thru him will get a free RM30 voucher and summore staff only incentives if not mistaken  hmm.gif  hmm.gif
yeah my installation is going to be 2 months from now.. that time already must go back study.... zzz what a bad timing. cry.gif
*
Hahaha, its RM50 Jusco voucher, not RM30. Well, I can't run lar. I haven't get it yet, and I plan to get almost all of it, then do a few meet-up places to disburse it. Don't worry, will inform you guys once its ready. Hope Maxis pass it to me fast, so I can disburse it just as fast... :-)


Added on July 6, 2012, 12:54 am
QUOTE(hongchai888 @ Jul 5 2012, 11:35 AM)
My friend registered early of June, installation date set on 28 of Sepetember, ask them whether can faster or not but they just gave a damn attitude like 'take it or leave it'
*
Unfortunately, at this point in time, installation slots has to be selected online through a portal and that itself is limited, not like opening a logbook and just writing what ever date and time one likes. And it is VERY HARD to change that time slot, as in, it will be way back if it is changed.

Same goes for UniFi, they book through the same method. Try asking around and you will realise that recent UniFi installation timeframes are +- almost the same like Maxis Fibre.


Added on July 6, 2012, 12:57 am
QUOTE(mackioes @ Jul 5 2012, 10:16 AM)
Mine reg on 3 June i have to call yesterday after emailing too many times to dr pitchard  and they said sept 19 installation wtf !  Complained already but it feels like no effect one. They say wanna call back but never. Madafckes go die la !
*
There are too many factors behind it, so its hard to pin point it actually. I submit all applications on the next working day itself, but from there, there will look into many other factors, such as port availability, Q for that area and credit check. Info regarding this was posted by a member of the forum in the past few pages.


Added on July 6, 2012, 1:01 am
QUOTE(jasondell @ Jul 5 2012, 01:05 PM)
Registered on June 27th. Just now received a call , appointment for installation made on July 9th, which is next Monday. Didn't expected so fast smile.gif btw registerd with dr pitchad too smile.gif.
*
Good to hear that...
Again, I've done my best in submitting all on the next day itself! You are lucky, more because it was the day before the last day of the promo!!!! And yeah, you goy yours already, so all I can assume is your area has port, Q is not too long or they jz released new installation slots and you have either no background history with Maxis or its very good... :-)

This post has been edited by DrPitchard: Jul 6 2012, 01:01 AM
jasondell
post Jul 6 2012, 07:33 AM

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QUOTE(ronnie @ Jul 5 2012, 10:36 PM)
You will be given a MAXIS landline number... TM number won't be able to be used.
*
Ok. What if I did not terminate my tm number while my maxis fibre installation done? Will I get a new number? Or you advice me to terminate my number first before the installation? Thx
ronnie
post Jul 6 2012, 07:48 AM

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QUOTE(jasondell @ Jul 6 2012, 07:33 AM)
Ok. What if I did not terminate my tm number while my maxis fibre installation done? Will I get a new number? Or you advice me to terminate my number first before the installation? Thx
*
Install Maxis Home Fibre first then only go TM Point to terminate is better....
alonso33
post Jul 6 2012, 08:16 AM

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QUOTE(ronnie @ Jul 6 2012, 07:48 AM)
Install Maxis Home Fibre first then only go TM Point to terminate is better....
*
okay, then if i terminate after the installation. how about the tm number? rclxub.gif or maxis will give me a new number on installation?
ryudell
post Jul 6 2012, 08:40 AM

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QUOTE(alonso33 @ Jul 6 2012, 09:16 AM)
okay, then if i terminate after the installation. how about the tm number?  rclxub.gif or maxis will give me a new number on installation?
*
of coz la maxis will give new number..
maxis & TM diff entity la doh.gif

azizul1975
post Jul 6 2012, 09:20 AM

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ok this is what i've done :

originally i was using Jaring service, and of course the TM phone line for it.

then i applied for maxis. later maxis called for installation date, and gave me new phone number.

then maxis came to install. i asked whether can use old copper line, they say can. good. make life easy for everyone.

installation done.

then i went to TMpoint to cancel my TM phone line subscription.

then i called Jaring to stop my Jaring internet service subscription.


..... basically you have to go and cancel your tm phone subscription, other wise you'll still receive the bill for something you don't use, unless of course you still want to use it which i think doesn't make sense since it will be redundant....
steventyy
post Jul 6 2012, 09:20 AM

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any one got update with IPTV?
azizul1975
post Jul 6 2012, 09:23 AM

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is it rolled out already ?
ryudell
post Jul 6 2012, 09:28 AM

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last night around almost 11pm, got disconnected until now..
call Maxis, they said have few other users complaint as well..
the einternet is DISCONNECTED..
when click connect, authentication failed..n the password is BLANK!
Area: Ampang
anybody here have the same issue?
polarzbearz
post Jul 6 2012, 10:14 AM

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QUOTE(ryudell @ Jul 6 2012, 09:28 AM)
last night around almost 11pm, got disconnected until now..
call Maxis, they said have few other users complaint as well..
the einternet is DISCONNECTED..
when click connect, authentication failed..n the password is BLANK!
Area: Ampang
anybody here have the same issue?
*
Your password by default is your userid + 1.

Example:

userid: 38727@home.maxis.com.my (or 38727@public.maxis.com.my on public ip)
password: 387271

Anyway, I did face the authentication failed message once, I'm not sure if it's my account or my area. But it was triggered by when, Maxis approved my public IP request and switched my account to public ip, but their server is not updated somehow. So once I restarted my router (it was laggy that time), I could not authenticate with either @home or @public. Basically, no internet for 3 hours and finally I am able to login / authenticate with the public IP.

This post has been edited by polarzbearz: Jul 6 2012, 10:15 AM
jetwash
post Jul 6 2012, 10:15 AM

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QUOTE(azizul1975 @ Jul 6 2012, 09:20 AM)
ok this is what i've done :

originally i was using Jaring service, and of course the TM phone line for it.

then i applied for maxis. later maxis called for installation date, and gave me new phone number.

then maxis came to install. i asked whether can use old copper line, they say can. good. make life easy for everyone.

installation done.

then i went to TMpoint to cancel my TM phone line subscription.

then i called Jaring to stop my Jaring internet service subscription.
..... basically you have to go and cancel your tm phone subscription, other wise you'll still receive the bill for something you don't use, unless of course you still want to use it which i think doesn't make sense since it will be redundant....
*
and this only applies to landed installations

ryudell
post Jul 6 2012, 10:24 AM

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QUOTE(polarzbearz @ Jul 6 2012, 11:14 AM)
Your password by default is your userid + 1.

Example:

userid: 38727@home.maxis.com.my (or 38727@public.maxis.com.my on public ip)
password: 387271

Anyway, I did face the authentication failed message once, I'm not sure if it's my account or my area. But it was triggered by when, Maxis approved my public IP request and switched my account to public ip, but their server is not updated somehow. So once I restarted my router (it was laggy that time), I could not authenticate with either @home or @public. Basically, no internet for 3 hours and finally I am able to login / authenticate with the public IP.
*
they had assisted me..n still cannot..
very frustated last night..

jeremy05
post Jul 6 2012, 10:26 AM

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QUOTE(siconsole @ Jul 5 2012, 08:03 PM)
they just installed mine 2 days ago.landed installation.

p1
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yes4g
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umobile
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maxis
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thumbup.gif
*
wah, 20mbps++, how about direct download and bt? however, ping is not so low compare to other landed installation, some claim lowest can get is 5ms..., and upload speed quite slow, my highrise installation upload is high, around 18mbps++...
cloudstrifes
post Jul 6 2012, 10:36 AM

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Hi, I'm new to maxis wired broadband and I heard some bad reviews and also good reviews. I like to ask quite many things, because I saw the package is so much cheaper than UNIFI and even faster. Basically there is few things I need to know.

1)Is there any cap for Maxis Broadband?
2)Besides that, anyone used Maxis Broadband for hardcore online gaming and how's the connection for gaming?
3)How's the performance to surf foreign website?
4)Is there any specific router that support Maxis Broadband or we can use any of our own router to connect?
5)Is there any throttle speed by using p2p?
6)Any frequent disconnection?
7)I like to remain my tm line can Maxis provide a new line for my internet only?

So far I think thats all, will ask again if I there are any issue that pop out from my mind... LOL~
kenjixx
post Jul 6 2012, 10:46 AM

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QUOTE(cloudstrifes @ Jul 6 2012, 10:36 AM)
Hi, I'm new to maxis wired broadband and I heard some bad reviews and also good reviews. I like to ask quite many things, because I saw the package is so much cheaper than UNIFI and even faster. Basically there is few things I need to know.

1)Is there any cap for Maxis Broadband?
2)Besides that, anyone used Maxis Broadband for hardcore online gaming and how's the connection for gaming?
3)How's the performance to surf foreign website?
4)Is there any specific router that support Maxis Broadband or we can use any of our own router to connect?
5)Is there any throttle speed by using p2p?
6)Any frequent disconnection?
7)I like to remain my tm line can Maxis provide a new line for my internet only?

So far I think thats all, will ask again if I there are any issue that pop out from my mind... LOL~
*
mostly people just come here to complain how bad maxis fibre are...
when it's good those people with vanish into thin air...


1)no capping implement yet
2)international ping is not very good at the moment
3)web surfing is fine/excellent most of the time
4)you can use custom router and you need to keep the default router for voip
5)no throttling at the moment
6)not sure... disconnect issue seems to be causing by the sh1tty thomson router(overheat easilly)
7)depends on where you stay... high rise building will need to use your RJ11 port for vdsl and landed property you can get another line with no problem
lalachong
post Jul 6 2012, 11:14 AM

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QUOTE(kenjixx @ Jul 6 2012, 10:46 AM)
mostly people just come here to complain how bad maxis fibre are...
when it's good those people with vanish into thin air...
1)no capping implement yet
2)international ping is not very good at the moment
3)web surfing is fine/excellent most of the time
4)you can use custom router and you need to keep the default router for voip
5)no throttling at the moment
6)not sure... disconnect issue seems to be causing by the sh1tty thomson router(overheat easilly)
7)depends on where you stay... high rise building will need to use your RJ11 port for vdsl and landed property you can get another line with no problem
*
second this. line is good for me so far.. no issues... torrent is stable 1.2MB/s... play D3 no lag... youtube no need buffer...
jeremy05
post Jul 6 2012, 11:19 AM

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From: kuala lumpur


QUOTE(cloudstrifes @ Jul 6 2012, 10:36 AM)
Hi, I'm new to maxis wired broadband and I heard some bad reviews and also good reviews. I like to ask quite many things, because I saw the package is so much cheaper than UNIFI and even faster. Basically there is few things I need to know.

1)Is there any cap for Maxis Broadband?
2)Besides that, anyone used Maxis Broadband for hardcore online gaming and how's the connection for gaming?
3)How's the performance to surf foreign website?
4)Is there any specific router that support Maxis Broadband or we can use any of our own router to connect?
5)Is there any throttle speed by using p2p?
6)Any frequent disconnection?
7)I like to remain my tm line can Maxis provide a new line for my internet only?

So far I think thats all, will ask again if I there are any issue that pop out from my mind... LOL~
*
mind to ask what is isp you are using now?
toh2020
post Jul 6 2012, 11:22 AM

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QUOTE(kenjixx @ Jul 6 2012, 10:46 AM)
mostly people just come here to complain how bad maxis fibre are...
when it's good those people with vanish into thin air...
1)no capping implement yet
2)international ping is not very good at the moment
3)web surfing is fine/excellent most of the time
4)you can use custom router and you need to keep the default router for voip
5)no throttling at the moment
6)not sure... disconnect issue seems to be causing by the sh1tty thomson router(overheat easilly)
7)depends on where you stay... high rise building will need to use your RJ11 port for vdsl and landed property you can get another line with no problem
*
keep the router for voip is not everybody option. my only hope is when manufacturers like asus or tplink for example. they make customized router with voip. allowing users full control over functions. you see the table will turn around against tm unifi.

maxis fiber is still new. while tm unifi has majority of users. it's just matter of time i no idea.
nzxkore
post Jul 6 2012, 11:46 AM

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from what i compare my Maxis Fiber and friend's TM Streamyx
Maxis has more hop than what TM does
and this will surely effect on your ping
and will effect your gaming experience too
as example play SEA LoL
mine hover around 45-52ms while his 20-25ms

if u already subscribre unifi for gaming
i suggest u maintain your current line
if not you may opt Maxis for better price

This post has been edited by nzxkore: Jul 6 2012, 11:46 AM
cloudstrifes
post Jul 6 2012, 11:56 AM

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QUOTE(kenjixx @ Jul 6 2012, 10:46 AM)
mostly people just come here to complain how bad maxis fibre are...
when it's good those people with vanish into thin air...
1)no capping implement yet
2)international ping is not very good at the moment
3)web surfing is fine/excellent most of the time
4)you can use custom router and you need to keep the default router for voip
5)no throttling at the moment
6)not sure... disconnect issue seems to be causing by the sh1tty thomson router(overheat easilly)
7)depends on where you stay... high rise building will need to use your RJ11 port for vdsl and landed property you can get another line with no problem
*
if tats the case thats mean i cant use my own router to make the connection then...

QUOTE(lalachong @ Jul 6 2012, 11:14 AM)
second this. line is good for me so far.. no issues... torrent is stable 1.2MB/s... play D3 no lag... youtube no need buffer...
*
torrent stable 1.2mbps, even my streamyx can do that =_='''

QUOTE(jeremy05 @ Jul 6 2012, 11:19 AM)
mind to ask what is isp you are using now?
*
Streamyx

QUOTE(nzxkore @ Jul 6 2012, 11:46 AM)
from what i compare my Maxis Fiber and friend's TM Streamyx
Maxis has more hop than what TM does
and this will surely effect on your ping
and will effect your gaming experience too
as example play SEA LoL
mine hover around 45-52ms while his 20-25ms

if u already subscribre unifi for gaming
i suggest u maintain your current line
if not you may opt Maxis for better price
*
so what u mean is unifi still have better ping compare to maxis broadband...
nzxkore
post Jul 6 2012, 12:03 PM

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From: JH/NS/SL/KL

yup..
as i compare ping with my fren's Streamyx
i thought maxis ping will not much differ
52ms against 25ms(Streamyx) really icon_question.gif

if u not so sensitive of small difference
then can subscribe home laugh.gif




soulseeker6187
post Jul 6 2012, 12:06 PM

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QUOTE(nzxkore @ Jul 6 2012, 11:46 AM)
from what i compare my Maxis Fiber and friend's TM Streamyx
Maxis has more hop than what TM does
and this will surely effect on your ping
and will effect your gaming experience too
as example play SEA LoL
mine hover around 45-52ms while his 20-25ms

if u already subscribre unifi for gaming
i suggest u maintain your current line
if not you may opt Maxis for better price
*
some what agree with u on the international connection. but it depends on destination also. some place better than Unifi. but in general Unifi will have better Ping.

but for downloading This package is the best right now.
Unlimited quota,
10mb package cheaper than unifi 5mb package,
no p2p throttling.
cloudstrifes
post Jul 6 2012, 12:14 PM

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QUOTE(nzxkore @ Jul 6 2012, 12:03 PM)
yup..
as i compare ping with my fren's Streamyx
i thought maxis ping will not much differ
52ms against 25ms(Streamyx) really  icon_question.gif

if u not so sensitive of small difference
then can subscribe home  laugh.gif
*
52 vs 25 i think still acceptable, but when connecting to other places i think the ping will be more higher and that time 27ms ping difference might make big different... coz i usually play with foreigners...

QUOTE(soulseeker6187 @ Jul 6 2012, 12:06 PM)
some what agree with u on the international connection. but it depends on destination also. some place better than Unifi. but in general Unifi will have better Ping.

but for downloading This package is the best right now.
Unlimited quota,
10mb package cheaper than unifi 5mb package,
no p2p throttling.
*
if tats the case i know what to do with maxis broadband adi... XD thanks anyway ^^

btw there is no cap limit for maxis broadband rite?

This post has been edited by cloudstrifes: Jul 6 2012, 12:15 PM
jeremy05
post Jul 6 2012, 12:15 PM

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Joined: Apr 2005
From: kuala lumpur


QUOTE(cloudstrifes @ Jul 6 2012, 11:56 AM)
if tats the case thats mean i cant use my own router to make the connection then...
torrent stable 1.2mbps, even my streamyx can do that =_='''
Streamyx
so what u mean is unifi still have better ping compare to maxis broadband...
*
you streamyx 10mbps? how come your bt speed download reach 1.2MBs(1200kbps)??? not 1.2mbps(120kbps)...
cloudstrifes
post Jul 6 2012, 12:17 PM

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QUOTE(jeremy05 @ Jul 6 2012, 12:15 PM)
you streamyx 10mbps? how come your bt speed download reach 1.2MBs(1200kbps)??? not 1.2mbps(120kbps)...
*
oops sry bro my mistake...
kenjixx
post Jul 6 2012, 12:25 PM

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Joined: Oct 2006
From: KL/Ampang



QUOTE(toh2020 @ Jul 6 2012, 11:22 AM)
keep the router for voip is not everybody option. my only hope is when manufacturers like asus or tplink for example. they make customized router with voip. allowing users full control over functions. you see the table will turn around against tm unifi.

maxis fiber is still new. while tm unifi has majority of users. it's just matter of time i no idea.
*
as far as i know maxis is using sip for voip... if there's people figure out the settings for voip then we can use any device that support sip to dial
we can use any router we want that time

refor_matt
post Jul 6 2012, 12:58 PM

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Joined: Jun 2012


A long time user of Maxis's mediocre wireless broadband here. Living in a Maxis territory, Unify is out of the question. sad.gif

Anyhow, seems like the RM118 Maxis FTTH package is no longer available. If only that unfathomably obstinate parent of mine had concurred to it. Now I'll have to check out alternatives, else it's time for me to hunt for an apartment.
PrinceCaspien
post Jul 6 2012, 01:03 PM

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Joined: May 2008


QUOTE(refor_matt @ Jul 6 2012, 12:58 PM)
A long time user of Maxis's mediocre wireless broadband here. Living in a Maxis territory, Unify is out of the question.  sad.gif

Anyhow, seems like the RM118 Maxis FTTH package is no longer available. If only that unfathomably obstinate parent of mine had concurred to it. Now I'll have to check out alternatives, else it's time for me to hunt for an apartment.
*
just notice, went up to RM138/month for the 10Mbps
YJYYEE
post Jul 6 2012, 01:07 PM

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From: Selangor


today installation appointment at 2.30pm for Maxis FTTH 10mbps...haha...subscribed early so can save rm20 per month...lucky

This post has been edited by YJYYEE: Jul 6 2012, 01:07 PM
wr6969
post Jul 6 2012, 01:17 PM

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Registered online 10+pm on last day of RM118 offer, got a call 3 days later, submitted everything online, installation 6 August rclxub.gif Response must have been overwhelming haha...
erichhl
post Jul 6 2012, 01:36 PM

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QUOTE(wr6969 @ Jul 6 2012, 01:17 PM)
Registered online 10+pm on last day of RM118 offer, got a call 3 days later, submitted everything online, installation 6 August  rclxub.gif  Response must have been overwhelming haha...
*
I'm subscribed online on the last day 10-11p.m of Rm118 promo also. submitted everything online after and installation on 18 august...your installation is faster than mine liao... by the way i think installation date also depend on which area. Some place very high demand then of coz wait longer... by the way i'm on kepong.
big2me
post Jul 6 2012, 01:41 PM

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From: KL


Want to ask anyone receive the bil already ?
How is the 1st month bil charge ???
zamanjaafar
post Jul 6 2012, 01:49 PM

NOT DUPIN' SINCE '03
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can we change the default thompson router to an aztech for example?

will that breach any T&C since they gonna use it for hotspot?
big2me
post Jul 6 2012, 01:57 PM

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QUOTE(zamanjaafar @ Jul 6 2012, 01:49 PM)
can we change the default thompson router to an aztech for example?

will that breach any T&C since they gonna use it for hotspot?
*
brother, only maxis business fibre user will get the maxis wi-fi free accress.

not so many ppl apply compare to home users. 1company/50 home users ???

if every maxis home users also became the hotspot, than they also have many selection.

and than how many officer will come out there office and use your hotspot perday...


when the problem havent come out why bother.

This post has been edited by big2me: Jul 6 2012, 01:59 PM
jeremy05
post Jul 6 2012, 02:22 PM

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Joined: Apr 2005
From: kuala lumpur


QUOTE(erichhl @ Jul 6 2012, 01:36 PM)
I'm subscribed online on the last day 10-11p.m of Rm118 promo also. submitted everything online after and installation on 18 august...your installation is faster than mine liao... by the way i think installation date also depend on which area. Some place very high demand then of coz wait longer... by the way i'm on kepong.
*
not really like that, my friend apply b4 me, but get installation on aug, i apply online, but installation on june. somemore we live at same area, just different block. another friend apply after me, get installation in july. 1st & 2nd friends is apply thru maxis dealer, at same center, tesco maxis dealer, 2nd friend apply late, but got installation date early than 1st friend...
TSdarkangel7
post Jul 6 2012, 02:22 PM

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QUOTE(feizaiII @ Jul 5 2012, 12:27 AM)
Thx darkangel7 update 1st page with lot information. smile.gif
*
You're welcome! More info updated to 1st page!
siconsole
post Jul 6 2012, 02:55 PM

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QUOTE(jeremy05 @ Jul 6 2012, 10:26 AM)
wah, 20mbps++, how about direct download and bt? however, ping is not so low compare to other landed installation, some claim lowest can get is 5ms..., and upload speed quite slow, my highrise installation upload is high, around 18mbps++...
*

i dont mind the high ping because i dont play any online game.bt can easily get 1Mb/s.
big2me
post Jul 6 2012, 03:01 PM

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From: KL


QUOTE(siconsole @ Jul 6 2012, 02:55 PM)
i dont mind the high ping because i dont play any online game.bt can easily get 1Mb/s.
*
But i will play online game...

Anyone know is there will have different between fixed IP vs dynamic IP ??

use to play online game like Dota & HON.


steventyy
post Jul 6 2012, 03:05 PM

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From: OUG,Old Klang Road


Sorry to ask, you guys receive any confirmation call one day before the installation?

Because my installation date is tomorrow, the CS did said will call me again for confirmation?

What number should I call to check my appointment?
jeremy05
post Jul 6 2012, 03:18 PM

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Joined: Apr 2005
From: kuala lumpur


QUOTE(siconsole @ Jul 6 2012, 02:55 PM)
i dont mind the high ping because i dont play any online game.bt can easily get 1Mb/s.
*
no mind or not mind, but we still pay rm118 same as other ftth user, so you don't think there is not fair? maxis should cut price for those live highrise, because what we get is not ftth, but vdsl instead!!!
aerobowl
post Jul 6 2012, 03:30 PM

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look like maxis had block file sharing sites like rapidshare and filefactory
downloading 100M+ file always stop or crash before download completed

mediafire and some lesser people use one can download without problem

tried on both private and public IPs
wiind
post Jul 6 2012, 03:30 PM

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QUOTE(steventyy @ Jul 6 2012, 03:05 PM)
Sorry to ask,  you guys receive any confirmation call one day before the installation?

Because my installation date is tomorrow, the CS did said will call me again for confirmation?

What number should I call to check my appointment?
*
mine is also tomorrow, and I just got a call from Maxis for confirmation. thumbup.gif
jeremy05
post Jul 6 2012, 03:32 PM

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From: kuala lumpur


QUOTE(aerobowl @ Jul 6 2012, 03:30 PM)
look like maxis had block file sharing sites like rapidshare and filefactory
downloading 100M+ file always stop or crash before download completed

mediafire and some lesser people use one can download without problem

tried on both private and public IPs
*
ya, i also unable download file from rapidshare, half way said file crash... unfi no this problems...
soulseeker6187
post Jul 6 2012, 03:44 PM

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QUOTE(aerobowl @ Jul 6 2012, 03:30 PM)
look like maxis had block file sharing sites like rapidshare and filefactory
downloading 100M+ file always stop or crash before download completed

mediafire and some lesser people use one can download without problem

tried on both private and public IPs
*
rapidshare:
i try to download small files is ok,
but large files, cannot be completed.
free user here, any premium user have problem?

mediafire:
no problem

This post has been edited by soulseeker6187: Jul 6 2012, 03:45 PM
kernel123
post Jul 6 2012, 04:12 PM

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QUOTE(soulseeker6187 @ Jul 6 2012, 03:44 PM)
rapidshare:
i try to download small files is ok,
but large files, cannot be completed.
free user here, any premium user have problem?

mediafire:
no problem
*
try download with alldebrid.there's 2 days free trial available.
u can get the same priority as premium rapidshare user.
soulseeker6187
post Jul 6 2012, 04:23 PM

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QUOTE(kernel123 @ Jul 6 2012, 04:12 PM)
try download with alldebrid.there's 2 days free trial available.
u can get the same priority as premium rapidshare user.
*
have used alldebrid few months back. but many links broken after download dunno why.
azizul1975
post Jul 6 2012, 04:23 PM

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QUOTE(jetwash @ Jul 6 2012, 10:15 AM)
and this only applies to landed installations
*
nope... my house is high rise..... low cost flat to be specific... smile.gif
aeiou228
post Jul 6 2012, 05:18 PM

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Yes 4G
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Yes 4G
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Maxis
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P1
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Added on July 6, 2012, 5:45 pmThomson Wifi router installed at the ground floor living area in the frontal part of a double storey house.
Upper floor front bedroom can detect 60% of wifi signal using iPad and HTC sensation XE, however the upper floor bedrooms at the back can only detect 10% of Wifi signal sometimes undetected. iPad or smart phone become useless in the upper floor bedroom at the back.

The Wifi signal strength of Thomson router is very very weak. mad.gif

This post has been edited by aeiou228: Jul 6 2012, 05:48 PM
92alvin
post Jul 6 2012, 05:48 PM

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im using maxis home 10mbps . the installation done just yesterday noon and then it works fine till yesterday 11pm++ and then there is no internet connection anymore. At first i knew nothing wrong, because everyone lives my area (Setapak) cant assess to the internet too! But less than 10mins, their internet had recovered. But mine still down.

When i try to go any website, the explorer will auto direct me to thompson router page and it shows no PPP, but Ethernet YES. i tried to call maxis customer care line , 1800 82 4663 and 123 since this morning, i cant get any human to speak with me.

There are 2 indications. On the BLACK TM modem (i suppose) there are only 4 solid green light which is LAN2, AUTH , LINK and POWER.
As for the maxis router ( the white ones) only 5solid green light, POWER ,PHONE 1 , PHONE2, WIRELESS and BROADBAND.

My questions
1)the VoIP should have solid green light in order to have internet?
2)the INTERNET and ETHERNET at white maxis router too should have green solid light too?

Please help me to solve the issue. Thank you .

This post has been edited by 92alvin: Jul 6 2012, 05:53 PM
wr6969
post Jul 6 2012, 05:54 PM

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QUOTE(erichhl @ Jul 6 2012, 01:36 PM)
I'm subscribed online on the last day 10-11p.m of Rm118 promo also. submitted everything online after and installation on 18 august...your installation is faster than mine liao... by the way i think installation date also depend on which area. Some place very high demand then of coz wait longer... by the way i'm on kepong.
*
I'm not complaining. Actually I want them to come in December if possible, because my current Streamyx 4mbps contract only ends at the end of December, unless someone can erm...advise me on how I can escape paying the Streamyx early termination charge (RM300?) haha!

The Thomson router comes with WPS turned on by default I believe. I don't have experience with this brand, but if it's like UniFi's DLink, then its security can be quite easily broken using reaver, so maybe as a checklist item we should turn this off? hmm.gif
soulseeker6187
post Jul 6 2012, 05:57 PM

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QUOTE(92alvin @ Jul 6 2012, 05:48 PM)
im using maxis home 10mbps . the installation done just yesterday noon and then it works fine till yesterday 11pm++ and then there is no internet connection anymore. At first i knew nothing wrong, because everyone lives my area (Setapak) cant assess to the internet too!  But less than 10mins, their internet had recovered. But mine still down.

When i try to go any website, the explorer will auto direct me to thompson router page and it shows no PPP, but Ethernet YES. i tried to call maxis customer care line , 1800 82 4663 and 123 since this morning, i cant get any human to speak with me.

There are 2 indications. On the BLACK TM modem (i suppose) there are only 4 solid green light which is LAN2, AUTH , LINK and POWER.
As for the maxis router ( the white ones) only 5solid green light, POWER ,PHONE 1 , PHONE2, WIRELESS and BROADBAND.

My questions
1)the VoIP should have solid green light in order to have internet?
2)the INTERNET and ETHERNET at white maxis router too should have green solid light too?

Please help me to solve the issue. Thank you .
*
1) the voip is for phone. not the internet.
2) it should be INTERNET and BROADBAND to connect to the internet. ETHERNET is for device connected with LAN cable.
little_stripey
post Jul 6 2012, 06:00 PM

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hi guys just installed the 10mbps like 2 - 3day ago
however the speed im getting from normal usage is not so fantastic

speedtest showed like 9-10mbps, 5-8ms ping which is considered very good
but when dloading from direct download sites, rapidgen and torrent im getting less than 2mbps speed at most; usually 80kbps which is less than 1mb line speed
is this normal?

also they did not give me my account password should i call their customer service center to get mine? or is there a default password that they use?

since im getting very low speed i tried portforwarding and portchecker still says that my ports are closed, any idea guys?



92alvin
post Jul 6 2012, 06:27 PM

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QUOTE(soulseeker6187 @ Jul 6 2012, 05:57 PM)
1) the voip is for phone. not the internet.
2) it should be INTERNET and BROADBAND to connect to the internet. ETHERNET is for device connected with LAN cable.
*
thanks man. but why my INTERNET has no light?
it shows no PPP in the Thompson router page.
soulseeker6187
post Jul 6 2012, 06:42 PM

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QUOTE(92alvin @ Jul 6 2012, 06:27 PM)
thanks man. but why my INTERNET has no light?
it shows no PPP in the Thompson router page.
*
that explains u not able to connect to the net.
have u tried switch off all the equipment and restart again?
92alvin
post Jul 6 2012, 06:44 PM

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QUOTE(soulseeker6187 @ Jul 6 2012, 06:42 PM)
that explains u not able to connect to the net.
have u tried switch off all the equipment and restart again?
*
more than 10 times bro. fed up d. still calling their customer care line.
zDarkForceSz
post Jul 6 2012, 06:48 PM

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I'M ONCE AGAIN BEEN CHEATED BY MAXIS!!! mad.gif vmad.gif

1st call received @ Morning.
Maxis staff called me and told me my application form is LOST. They will resolve with the person I registered with. Give them at least 1week and they will call back. If they don't, call them @ 123.

Enough MARAH liao.

2nd call received @ around 4pm.
Then he update at CFM
[06/07/2012 @ 04:43:14 PM] devendra
Resolution Date: 06/07/2012 Contact Person: Mr. Adrian xxxx xxx xxxxx Contact Number: 012-2xxxx22 Resolution Remark: Maxis has contacted the complainant to address his concerns regarding the status of his Maxis Home Fibre Internet application. We have confirmed with Mr. Adrian that we have received his application on the 30/06/2012 and are currently in the process of making the necessary arrangements. We have also advised him that this process will take between 1 to 2 weeks before we can provide him with the installation dates. Mr. Adrian has accepted our explanation on this matter and informed that he only wanted to ensure that the application was received. Accordingly this matter has been resolved.

I TOT IT WILL BE SETTLE BY NOW.
BUT YET,


3rd call receive @ 5pm.
Another MAXIS staff told me he follow up my case and tell me my "APPLICATION FORM IS LOST". And say already emailed me the form and ask me to send back.

BUT I DIDN'T RECEIVED ANY EMAIL AT ALL.

1st say FORM hilang. 2nd say already RECEIVED FORM. 3rd say FORM HILANG NEED RESUBMIT.
Now I anything also didn't received. piss off man.

I think I feel like switching all my account from Maxis to Celcom dy. D@MN


nickcct
post Jul 6 2012, 06:49 PM

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Anyone experience that upload speed 3-4Mbps? Just 3 days installation then this problem exist.
YJYYEE
post Jul 6 2012, 08:02 PM

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Successfully installed Maxis FTTH today...as usual, TM come late 1.30hr... for now overall ok...but the thomson wifi coverage is shitty...and i am afraid about the FTB coz they stick it on my external wall with only double sided tape... sweat.gif ...anyhow what's the use of ftb?...

This post has been edited by YJYYEE: Jul 6 2012, 08:04 PM
azizul1975
post Jul 6 2012, 08:05 PM

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QUOTE(nickcct @ Jul 6 2012, 06:49 PM)
Anyone experience that upload speed 3-4Mbps? Just 3 days installation then this problem exist.
*
don't be fooled by speedtest.net result.. they can be buggy on some computer/device... there are issues with speedtest if you google... like in my case, my notebook which is connected using wifi gives me 9Mbps upload, but my desktop pc which is connected using UTP cable gives me 0.3 Mbps at most.....
coolstore
post Jul 6 2012, 09:32 PM

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ya, speedtest result not 100% reliable.

to monitor real performance, use a downloading program to download sth, then can see real time speed.
ryudell
post Jul 6 2012, 10:15 PM

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QUOTE(aeiou228 @ Jul 6 2012, 06:18 PM)
Thomson Wifi router installed at the ground floor living area in the frontal part of a double storey house.
Upper floor front bedroom can detect 60% of wifi signal using iPad and HTC sensation XE, however the upper floor bedrooms at the back can only detect 10% of Wifi signal sometimes undetected. iPad or smart phone become useless in the upper floor bedroom at the back. 

The Wifi signal strength of Thomson router is very very weak.  mad.gif
*
it is very week..need to put an access point as supporting..
if not, handphones will not be able to connect


QUOTE(92alvin @ Jul 6 2012, 06:48 PM)
My questions
1)the VoIP should have solid green light in order to have internet?
2)the INTERNET and ETHERNET at white maxis router too should have green solid light too?

Please help me to solve the issue. Thank you .
*
The VOIP & internet has no connection..even if ur internet is down, the VOIP still cn use..

my issue ald resolve..port problem..
after they reset, all done..
karhoe
post Jul 7 2012, 12:25 AM

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Damn, anyone else facing issue from downloading from direct download sites?

Also, how do I go about using my own router for FTTH? I saw this thread
http://forum.lowyat.net/topic/2384890

but it seems like it's for VDSL setup only.

Anyone shed some light on this please.

This post has been edited by karhoe: Jul 7 2012, 12:40 AM
lionelzc
post Jul 7 2012, 12:42 AM

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QUOTE(erichhl @ Jul 6 2012, 01:36 PM)
I'm subscribed online on the last day 10-11p.m of Rm118 promo also. submitted everything online after and installation on 18 august...your installation is faster than mine liao... by the way i think installation date also depend on which area. Some place very high demand then of coz wait longer... by the way i'm on kepong.
*
Same area. Submitted a week earlier, installation 3rd week of july.

Hope it goes well icon_rolleyes.gif
SUSweyyt
post Jul 7 2012, 01:41 AM

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QUOTE(karhoe @ Jul 7 2012, 12:25 AM)
Damn, anyone else facing issue from downloading from direct download sites?

Also, how do I go about using my own router for FTTH? I saw this thread
http://forum.lowyat.net/topic/2384890

but it seems like it's for VDSL setup only.

Anyone shed some light on this please.
*
Nope, no issues.
Yeah. That one for VDSL only.
big2me
post Jul 7 2012, 01:56 AM

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QUOTE(little_stripey @ Jul 6 2012, 06:00 PM)
hi guys just installed the 10mbps like 2 - 3day ago
however the speed im getting from normal usage is not so fantastic

speedtest showed like 9-10mbps, 5-8ms ping which is considered very good
but when dloading from direct download sites, rapidgen and torrent im getting less than 2mbps speed at most; usually 80kbps which is less than 1mb line speed
is this normal?

also they did not give me my account password should i call their customer service center to get mine? or is there a default password that they use?

since im getting very low speed i tried portforwarding and portchecker still says that my ports are closed, any idea guys?
*
Don't use Local Area Server to test speed, try oversea, because 90% the website server we suft is not in malaysia.

Maxis blocked peer-to-peer and some major file sharing sites....

anyone know how much the 1st bil maxis home charge ???? plz help

This post has been edited by big2me: Jul 7 2012, 02:08 AM
chinseng214
post Jul 7 2012, 06:12 AM

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QUOTE(AhBoy~~ @ Jul 4 2012, 04:28 PM)
now my house alarm system are connected to the telephone line, will there be a problem if change to maxis FTTH?
*
My alarm could not call out when alarm trigger. Maxis is troubleshooting for me now. Suspect is caused by alarm pulse dialing calling. blink.gif
jetwash
post Jul 7 2012, 07:19 AM

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QUOTE(zDarkForceSz @ Jul 6 2012, 06:48 PM)
I'M ONCE AGAIN BEEN CHEATED BY MAXIS!!!  mad.gif  vmad.gif

1st call received @ Morning.
Maxis staff called me and told me my application form is LOST. They will resolve with the person I registered with. Give them at least 1week and they will call back. If they don't, call them @ 123.

Enough MARAH liao.

2nd call received @ around 4pm.
Then he update at CFM
[06/07/2012 @ 04:43:14 PM] devendra
Resolution Date: 06/07/2012 Contact Person: Mr. Adrian xxxx xxx xxxxx  Contact Number: 012-2xxxx22 Resolution Remark: Maxis has contacted the complainant to address his concerns regarding the status of his Maxis Home Fibre Internet application. We have confirmed with Mr. Adrian that we have received his application on the 30/06/2012 and are currently in the process of making the necessary arrangements. We have also advised him that this process will take between 1 to 2 weeks before we can provide him with the installation dates. Mr. Adrian has accepted our explanation on this matter and informed that he only wanted to ensure that the application was received. Accordingly this matter has been resolved.

I TOT IT WILL BE SETTLE BY NOW.
BUT YET,


3rd call receive @ 5pm.
Another MAXIS staff told me he follow up my case and tell me my "APPLICATION FORM IS LOST". And say already emailed me the form and ask me to send back.

BUT I DIDN'T RECEIVED ANY EMAIL AT ALL.

1st say FORM hilang. 2nd say already RECEIVED FORM. 3rd say FORM HILANG NEED RESUBMIT.
Now I anything also didn't received. piss off man.

I think I feel like switching all my account from Maxis to Celcom dy. D@MN
*
their initial coordination is always quite haphazard. Same like mine, I didn't receive a confirmation call after submitting online, contacted cust serv, was told my application is not in the system, and was advised to register at a maxis centre.

Just as I was driving out of klcc after submitting my forms there, i finally received a call from another guy regarding my earlier submitted online application doh.gif


Added on July 7, 2012, 7:21 am
QUOTE(ryudell @ Jul 6 2012, 10:15 PM)
it is very week..need to put an access point as supporting..
if not, handphones will not be able to connect
The VOIP & internet has no connection..even if ur internet is down, the VOIP still cn use..

my issue ald resolve..port problem..
after they reset, all done..
*
so how long did they actually take to resolve your problem? seems like more than 24 hours right?

This post has been edited by jetwash: Jul 7 2012, 07:21 AM
toh2020
post Jul 7 2012, 08:35 AM

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QUOTE(ryudell @ Jul 6 2012, 10:15 PM)
it is very week..need to put an access point as supporting..
if not, handphones will not be able to connect
The VOIP & internet has no connection..even if ur internet is down, the VOIP still cn use..

my issue ald resolve..port problem..
after they reset, all done..
*
add access point leceh ini. have more wiring and interconnect device with additional power point. if your AP taps on thompson. it depends on thompson too. if that thing f*ck up and down. your AP also affected.
aeiou228
post Jul 7 2012, 09:16 AM

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QUOTE(chinseng214 @ Jul 7 2012, 06:12 AM)
My alarm could not call out when alarm trigger. Maxis is troubleshooting for me now. Suspect is caused by alarm pulse dialing calling.  blink.gif
*
Maxis technician connected the voip line to your alarm system ? For my case, they couldn't be bothed, they just said "
Alarm ? saya tak tahu" when asked.

This post has been edited by aeiou228: Jul 7 2012, 09:18 AM
Cyber_shot8
post Jul 7 2012, 09:31 AM

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9.30 already... Still notcome...
Hehehehe...
steventyy
post Jul 7 2012, 09:52 AM

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QUOTE(Cyber_shot8 @ Jul 7 2012, 09:31 AM)
9.30 already... Still notcome...
Hehehehe...
*
me too....still waiting...

what kind of customer service like this....


Added on July 7, 2012, 10:35 amOk.... Tm arrived but not maxis

This post has been edited by steventyy: Jul 7 2012, 10:35 AM
lalachong
post Jul 7 2012, 10:37 AM

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doesanyoneknow how to register for mylaunchpad account?

i tried, but mine shows voip no not active?? so i cannot proceed...
Cyber_shot8
post Jul 7 2012, 10:41 AM

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940 arive, stil not stat work, waiting for a van that bring of all cable stuff...
SUSweyyt
post Jul 7 2012, 10:48 AM

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QUOTE(lalachong @ Jul 7 2012, 10:37 AM)
doesanyoneknow how to register for mylaunchpad account?

i tried, but mine shows voip no not active?? so i cannot proceed...
*
did u add a 6 in front of ur voip number? eg. 60312345678
lalachong
post Jul 7 2012, 10:50 AM

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QUOTE(weyyt @ Jul 7 2012, 10:48 AM)
did u add a 6 in front of ur voip number? eg. 60312345678
*
ohhhhh rclxub.gif rclxub.gif
now can d!!

thx! icon_idea.gif thumbup.gif rclxms.gif
jeremy05
post Jul 7 2012, 10:51 AM

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QUOTE(lalachong @ Jul 7 2012, 10:37 AM)
doesanyoneknow how to register for mylaunchpad account?

i tried, but mine shows voip no not active?? so i cannot proceed...
*
your account not yet active, so can't register. need to wait 1 day maybe? try register after 1 day, if still can't, need call maxis...
steventyy
post Jul 7 2012, 11:21 AM

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Maxis tech missing in action !!!!! and unable to reach customer service center operator by hotline...WTF !!

Finally reached.... blush.gif

This post has been edited by steventyy: Jul 7 2012, 11:45 AM
aeiou228
post Jul 7 2012, 11:45 AM

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My 1st day user experience with Maxis Home Fiber was not satisfactory.
Can't use wifi ipad and wifi phone at first floor.
Internet connection keep DC. Skype calls interupted due to continuos intermittent DC.
Need to load quite a while in a white blank page before a link of a web site was fully displayed even for pages from lowyat forum which is usually very fast loading.

steventyy
post Jul 7 2012, 11:53 AM

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QUOTE(aeiou228 @ Jul 7 2012, 11:45 AM)
My 1st day user experience with Maxis Home Fiber was not satisfactory.
Can't use wifi ipad and wifi phone at first floor.
Internet connection keep DC. Skype calls interupted due to continuos intermittent DC.
Need to load quite a while in a white blank page before a link of a web site was fully displayed even for pages from lowyat forum which is usually very fast loading.
*
Thomson WIFI problem??
jasondell
post Jul 7 2012, 11:59 AM

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Is there's any specific location I must install the modem? Or I can install it wherever I want ? My installation is coming this week !
aeiou228
post Jul 7 2012, 12:40 PM

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QUOTE(steventyy @ Jul 7 2012, 11:53 AM)
Thomson WIFI problem??
*
Yes, really problematic router.
The internet line itself was fine, the router is the only culprit for all the complaints.

QUOTE(jasondell @ Jul 7 2012, 11:59 AM)
Is there's any specific location I must install the modem? Or I can install it wherever I want ? My installation is coming this week !
*
I recommend you install at a place as far as possible from the outdoor connector within the free standard installation before they cut the indoor fiber cable. Once cut, the lenght of the indoor fiber cable is fixed and you better make sure the lenght is enough to cover other areas if you change your mind on location of modem and router in the future.

I place the modem/router on the tv cabinet in the living area for streaming online hd tv from media player using lan cable. Saving the cost of homeplug (rm200), saving the cost usb wifi dongle for media player, saving electricity to run the homeplug, saving space, saving 2 power points, advoid additional messy wires, better viewing experience compare to wifi.


azizul1975
post Jul 7 2012, 01:06 PM

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i don't know why you guys seem to have a lot of problem with the Thompson router, mine seems ok... no problem so far after i change the channel from default 8, to 13.....
wiind
post Jul 7 2012, 01:16 PM

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my installation is taking place now, seems like they are able to pull the fibre cable straight into my house (I stay in a condo) thumbup.gif the cable run through the existing 'tunnel' where phone line is residing and go all the way down to the maxis 'station' in the downstair, lot of wiring work to be done I must say.
mikeeeee
post Jul 7 2012, 02:18 PM

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QUOTE(wiind @ Jul 7 2012, 01:16 PM)
my installation is taking place now, seems like they are able to pull the fibre cable straight into my house (I stay in a condo)  thumbup.gif the cable run through the existing 'tunnel' where phone line is residing and go all the way down to the maxis 'station' in the downstair, lot of wiring work to be done I must say.
*
How much would they charge you for that?
wiind
post Jul 7 2012, 02:34 PM

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QUOTE(mikeeeee @ Jul 7 2012, 02:18 PM)
How much would they charge you for that?
*
FOC. it's a kind of standard installation too, provided Maxis has the infrastructure ready in the building.
mackioes
post Jul 7 2012, 03:15 PM

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Hello, would like to share a good news, after countless complains they finally reschedule my installation to 18 July previous was 19 sept ! thanks ! feel much better now ! smile.gif


Added on July 7, 2012, 3:18 pmCan anyone pinned what to do after (guide) installation complete? eg: change what settings or check what and so on?

This post has been edited by mackioes: Jul 7 2012, 03:18 PM
duckevo
post Jul 7 2012, 04:06 PM

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juz got the 10mbps line installed... prompt timing by the maxis and tm guy... the router and modem heat up easily... i juz stack the modem on top of the thompson router... any other setting tat required to change in the router for better performance...

got occasional d/c though... not sure y... rclxub.gif rclxub.gif


_____________________________________________________________________________________


btw, how to register in mylaunchpad??

i keyin the voip number and it says "This number don’t exist for this service type. " sweat.gif sweat.gif

This post has been edited by duckevo: Jul 7 2012, 04:08 PM
jasondell
post Jul 7 2012, 04:06 PM

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QUOTE(aeiou228 @ Jul 7 2012, 12:40 PM)
Yes, really problematic router.
The internet line itself was fine, the router is the only culprit for all the complaints.
I recommend you install at a place as far as possible from the outdoor connector within the free standard installation before they cut the indoor fiber cable. Once cut, the lenght of the indoor fiber cable is fixed and you better make sure the lenght is enough to cover other areas if you change your mind on location of modem and router in the future.

I place the modem/router on the tv cabinet in the living area for streaming online hd tv from media player using lan cable. Saving the cost of homeplug (rm200), saving the cost usb wifi dongle for media player, saving electricity to run the homeplug, saving space, saving 2 power points, advoid additional messy wires, better viewing experience compare to wifi.
*
Thanks for your info smile.gif I hope that the standard free installation can reach my first floor living area because my tv and ps3 were there. Btw mine is landed property.

azizul9736
post Jul 7 2012, 05:01 PM

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QUOTE(jeremy05 @ Jul 6 2012, 03:32 PM)
ya, i also unable download file from rapidshare, half way said file crash... unfi no this problems...
*
unifi dont have this problem?
wajaflyguy
post Jul 7 2012, 05:18 PM

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QUOTE(steventyy @ Jul 7 2012, 12:53 PM)
Thomson WIFI problem??
*
very frustrated. thomson modem keep restarting periodically. helpppppp?
toh2020
post Jul 7 2012, 05:28 PM

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anyone here has direct contact with asus m'sia. get them to design a router with voip. compatible with maxis/unifi/time. a win win solution future proof.

this surely solve everyone problem...
nzxkore
post Jul 7 2012, 05:38 PM

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QUOTE(duckevo @ Jul 7 2012, 04:06 PM)
juz got the 10mbps line installed... prompt timing by the maxis and tm guy...  the router and modem heat up easily... i juz stack the modem on top of the thompson router... any other setting tat required to change in the router for better performance...

got occasional d/c though... not sure y...  rclxub.gif  rclxub.gif
_____________________________________________________________________________________
btw, how to register in mylaunchpad??

i keyin the voip number and it says "This number don’t exist for this service type. "  sweat.gif  sweat.gif
*
better don't stack the modem-router
get laptop cooling pad as per suggest by other forummer if the problem persist
some say put it vertical for thompson.. hmm.gif
asiatrader98
post Jul 7 2012, 05:38 PM

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difficult to contact their customer service........can anyone confirm to me the 150 min (RM118 package) free to mobile to call only to maxis line or others? hmm.gif TQ
azizul9736
post Jul 7 2012, 05:39 PM

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QUOTE(asiatrader98 @ Jul 7 2012, 05:38 PM)
difficult to contact their customer service........can anyone confirm to me the 150 min (RM118 package) free to mobile to call only to maxis line or others?  hmm.gif TQ
*
maxis to maxis only
nzxkore
post Jul 7 2012, 05:42 PM

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QUOTE(wajaflyguy @ Jul 7 2012, 05:18 PM)
very frustrated. thomson modem keep restarting periodically. helpppppp?
*
too hot?
if not ask for replacement
azizul9736
post Jul 7 2012, 05:47 PM

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QUOTE(wajaflyguy @ Jul 7 2012, 05:18 PM)
very frustrated. thomson modem keep restarting periodically. helpppppp?
*
what did u do? downloading 24 hour? hmm.gif

my thomson never had issue 24/7 on since 3month ago only restart once a while sweat.gif

complain kaw-kaw to maxis mentioned u cant use dont want to pay flex.gif vmad.gif
chpang
post Jul 7 2012, 06:16 PM

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QUOTE(duckevo @ Jul 7 2012, 04:06 PM)
juz got the 10mbps line installed... prompt timing by the maxis and tm guy...  the router and modem heat up easily... i juz stack the modem on top of the thompson router... any other setting tat required to change in the router for better performance...

got occasional d/c though... not sure y...  rclxub.gif  rclxub.gif
_____________________________________________________________________________________
btw, how to register in mylaunchpad??

i keyin the voip number and it says "This number don’t exist for this service type. "  sweat.gif  sweat.gif
*
You must key in 603xxxxxxxx

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