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Maxis The Official Maxis FTTH Thread | v2, Maxis Home Fibre Internet, from RM138

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steventyy
post Jul 3 2012, 09:16 PM

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Hi all,

Wish to ask, how come i no need to login to access the thomson router?

I can access by just keyin 192.168.1.254, no password require.

Then if some one hack the wifi then they can easily configure the router?

I able to change the password of the user MAXISBB, but i dun need the password to login?? blink.gif

Any one got any idea?
steventyy
post Jul 6 2012, 09:20 AM

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any one got update with IPTV?
steventyy
post Jul 6 2012, 03:05 PM

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Sorry to ask, you guys receive any confirmation call one day before the installation?

Because my installation date is tomorrow, the CS did said will call me again for confirmation?

What number should I call to check my appointment?
steventyy
post Jul 7 2012, 09:52 AM

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QUOTE(Cyber_shot8 @ Jul 7 2012, 09:31 AM)
9.30 already... Still notcome...
Hehehehe...
*
me too....still waiting...

what kind of customer service like this....


Added on July 7, 2012, 10:35 amOk.... Tm arrived but not maxis

This post has been edited by steventyy: Jul 7 2012, 10:35 AM
steventyy
post Jul 7 2012, 11:21 AM

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Maxis tech missing in action !!!!! and unable to reach customer service center operator by hotline...WTF !!

Finally reached.... blush.gif

This post has been edited by steventyy: Jul 7 2012, 11:45 AM
steventyy
post Jul 7 2012, 11:53 AM

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QUOTE(aeiou228 @ Jul 7 2012, 11:45 AM)
My 1st day user experience with Maxis Home Fiber was not satisfactory.
Can't use wifi ipad and wifi phone at first floor.
Internet connection keep DC. Skype calls interupted due to continuos intermittent DC.
Need to load quite a while in a white blank page before a link of a web site was fully displayed even for pages from lowyat forum which is usually very fast loading.
*
Thomson WIFI problem??
steventyy
post Jul 9 2012, 11:16 PM

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user posted image

In my system log....dunno what happen.... icon_question.gif
steventyy
post Jul 10 2012, 07:40 PM

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haiz....directly plug in the TPlink router to original Thomson LAN port, then put in username and pw and set the auto connect...but failed...

haiz...dunno why...
steventyy
post Jul 10 2012, 11:22 PM

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QUOTE(kenjixx @ Jul 10 2012, 07:54 PM)
it wont work unless your router support vlan tagging cool2.gif
*
My one is Zte 931ii VDSL router wow....I thought can .... blink.gif blink.gif
steventyy
post Jul 11 2012, 10:12 AM

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Finally connect to internet with TPlink Router,

seem like the connection is better and no 'Xdsl likestate down' error found in Tplink system log....

will continue monitor...

but no VOIP now... sad.gif
steventyy
post Jul 13 2012, 12:00 PM

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QUOTE(danieltay @ Jul 13 2012, 11:50 AM)
reporting back on the xDSL linestate down issue

the maxis guy came in and swapped the old router with a new one... saying the one i've is an old one, problematic version... he told me basically that happened due to software auto reboot(although there is no physical reboot)

it's only an hour so i am not sure if it's ok... but so far there is no xDSL linestate down in the event log

i ping -t 8.8.8.8 and there is a few downtimes... but no xDSL linestate down in the event log... i do a test by surfing aggressively, opening a few new tabs in chrome and there is no hang(previously it'll hang when there is downtime)... but i notice it's a bit slower in generating the page... maybe this is how the new firmware in the router works... slow it down when there is burden to avoid the disconnection message

but one thing i am sure is this new router is generating a lot of heat... i am starting to worry now... the heat generated in an hour by the new router is now surpassing the heat generated on my old router in 15 hours

perhaps the router has frequent disconnection issue but not generating excessive heat... the new router has no frequent disconnection issue but generating excessive heat

my guess is maxis is giving you the one that generating low heat, and will swap to the one that overheat fast when you notice the xDSL linestate down... i am sure they know the issue, just keep quiet... now i just hope the new router will not overheat and auto restart physically

i'll report back if the new router working fine past midnite today... if it's ok by then, i guess the new router solved the xDSL linestate down issue
*
The only solution is use custom router.....

steventyy
post Jul 18 2012, 04:19 PM

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recently when I call to 123 , they always tell me to call another number for HOME support which is , 1800824663....but the problem is you need to wait long long for ppl to answer your call...
steventyy
post Jul 24 2012, 06:51 PM

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The stupid Mylaunchpad always appear when i open a new tab or new windows.

Any idea how to stop this?
steventyy
post Jul 26 2012, 11:23 PM

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Yup, always got problem at night...keep need to refresh when browsing....but speedtest always show u perfect resulf....zzzzz


Added on July 26, 2012, 11:26 pmim kinda of regret now...although speed faster but overall browsing experience worst then my streamyx...

This post has been edited by steventyy: Jul 26 2012, 11:26 PM
steventyy
post Jul 26 2012, 11:30 PM

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QUOTE(ronnie @ Jul 26 2012, 11:28 PM)
Does using a different router than Thomson TG784n gives a better surfing experience ?
*
Using TP-Link now...

still same....i think the major problem come from their server...
steventyy
post Jul 28 2012, 12:17 AM

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This remind of the time when TM just launch streamyx. Everyday need to FxxK few times...lol...
steventyy
post Aug 1 2012, 04:17 PM

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me too...so any problem with asus board?
steventyy
post Aug 10 2012, 09:37 AM

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I got concentrator not reachable error now....

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