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Maxis The Official Maxis FTTH Thread | v2, Maxis Home Fibre Internet, from RM138

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unique-collection
post Jul 1 2012, 12:07 PM

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FTTH 10mbs user here
unique-collection
post Jul 2 2012, 02:19 AM

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I get lot of xDSL linestate down when i check my Event Logging.
Anyone here facing same problem?
unique-collection
post Jul 2 2012, 10:47 AM

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QUOTE(brotan @ Jul 2 2012, 10:28 AM)
Hi all

I have frequent disconnection issue since past 3 weeks

I suspect the router issue cuz whenever I am disconnected, I notice no wifi available

maxis guy already changed the router yesterday and update some firmware but problem still persist

anyone has similar problem? If yes what can I do to troubleshoot?
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When disconnected the router still blinking? I check my router event logging have lot of "xDSL linestate down"
This mean disconnected?

QUOTE(kenjixx @ Jul 2 2012, 10:33 AM)
facing the same issue with the default router
the wifi will gone after awhile only direct connection work flawlessly ohmy.gif
right now i already dump the thomson router and enjoying full speed goodness laugh.gif
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Mine is show "xDSL linestate down" at event logging. The page i surf get Error 324 (net::ERR_EMPTY_RESPONSE): The server closed the connection without sending any data.

Something wrong with the router?
unique-collection
post Jul 2 2012, 11:30 AM

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QUOTE(kenjixx @ Jul 2 2012, 11:03 AM)
first thing you need to make sure Huawei ont need a lot time to be stabilized or not
i got a feeling you fibre signal quality not really good according to this thread
https://forum.lowyat.net/index.php?showtopic=2405920
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Should I make a complain to maxis about this?
unique-collection
post Jul 2 2012, 06:36 PM

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QUOTE(jerryhean @ Jul 2 2012, 05:47 PM)
Guys, I noticed that sometime I need to disconnect the eInternet and reconnect (get new IP), then the speed is back to normal... Do you guys faced the same problem?
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QUOTE(dawnreaver @ Jul 2 2012, 06:02 PM)
Yeap, same issue here. Especially after heavy downloading.  laugh.gif
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Same here. After heavy download the speed will slow down. Disconnect and connect back speed return to normal.
unique-collection
post Jul 3 2012, 11:46 AM

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Anyone of u here change VOIP number before? How long does it take for new number to activated?

I request to change on 20/6 at sunway pyramid maxis center,till now still pending. Been calling them every 3 day for update.everytime get the same answer. mad.gif

This post has been edited by unique-collection: Jul 3 2012, 11:48 AM
unique-collection
post Jul 3 2012, 11:21 PM

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QUOTE(polarzbearz @ Jul 3 2012, 10:25 PM)
Had similar issue, which the TM's contractor FFK'd me two weeks ago. Just lodge your complain to forum + call them. If ineffective, add a CFM complain and they will suddenly, be very efficient. At least mine works. Takes them forever to reschedule an appointment but immediately after my CFM complaint, they do things "quickly" doh.gif

One thing I still dislike is that, they are still avoiding responsibilities by simply telling me.

Sir, I understand but we cannot help you as it its TM's staff. Seriously I know it's TM staff but Maxis should really do better in scheduling management, which in fact they did well with customers (At least 3 to 4 calls to remind me of the installation date), why not with contractors as well? doh.gif


Added on July 3, 2012, 10:32 pmOh I almost forget, anyone tried to call International numbers using the deck phone? Can't find the + (plus sign), not sure how to dial international numbers without it rclxub.gif
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What is CFM?
unique-collection
post Jul 3 2012, 11:23 PM

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QUOTE(ronnie @ Jul 3 2012, 11:21 PM)
Which model of DECT phone is provided ?
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Aztech model

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