mostly people just come here to complain how bad maxis fibre are...
when it's good those people with vanish into thin air...
1)no capping implement yet
2)international ping is not very good at the moment
3)web surfing is fine/excellent most of the time
4)you can use custom router and you need to keep the default router for voip
5)no throttling at the moment
6)not sure... disconnect issue seems to be causing by the sh1tty thomson router(overheat easilly)
7)depends on where you stay... high rise building will need to use your RJ11 port for vdsl and landed property you can get another line with no problem

did u add a 6 in front of ur voip number? eg. 60312345678

alright... now to complain about the Thomson router... frequent disconnection... guess the reviews here are true... i will try to change to another channel, maybe got wave disturbance as all my neighbours are using Maxis... and update later.

my house is landed
the tm contractor offer RM380 for the installation
because they say the cable need cross over ceiling...
(external box straight into ceiling, then come out to 2nd floor living room)
then after nego with them, discount to rm200
and the receipt i get is jor normal receipt, not from TM or Maxis,
duno kena con or non standard installation...

You know, when the Maxis RM118/10MB promotion came out, I almost signed up for it, but decided to wait and see when people warned me of the famous Maxis "hidden clause/ hidden cost" issue. When the promotion ended, I felt like I missed out on a great deal, and was rather upset with myself for not taking up the offer. I was even contemplating forking out for the RM148/10MB offer. But having read your account, I'm glad I didn't sign up. Even during the worst days of my streamyx experience, I've never had to deal with this kind of incompetence in dealing with Streamyx's 100 helpline. I'm not saying that they are competent - just that this whole thing about appointment being set from 5pm to 7pm to 8pm smells to me very much like an organization which is currently out of its depth, having overstretched its CS capabilities and currently being inundated with service issues and customer complaints.

Frankly, the RM118 always sounded like it was too good to be true. I guess the only way they could get that price point was to go cheap on routers and equipment. I do wonder, though, about the Maxis equipment procurement process. Did they choose the Thompson out of a brochure based on a price point? Did their tech team actually test the product out, running it through a normal use scenario (which in this country means a certain amount of torrenting and downloading)?

Meanwhile, I think I'll just sit back and wait a little longer. Now that everyone has jumped off the streamyx bandwagon onto unifi and Maxis ftth, my streamyx line has been relatively trouble-free, so no need to get aggravated calling up the "help" lines. I think I'll wait until Maxis wises up and starts providing reliable equipment, or TIME broadband comes to my area.

guys.. why suddenly i cant use the phone.. its been ok before.. even my log record in the gateway dissapear

how to restart the phone.. turn off all the switch?

Holy crap, BT,Direct download can reach 1000kbps per sec, Live streaming, pps, Qvod all smooth like water.

When come to web browsing, need refresh few times if not it will hang or request failed. zzzzzz