TQMaxis The Official Maxis FTTH Thread | v2, Maxis Home Fibre Internet, from RM138
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 Jul 7 2012, 05:38 PM
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#1
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Senior Member
1,485 posts Joined: Dec 2005 
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difficult to contact their customer service........can anyone confirm to me the 150 min (RM118 package) free to mobile to call only to maxis line or others?
TQ |
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Jul 23 2012, 07:33 PM
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#2
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Senior Member
1,485 posts Joined: Dec 2005
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QUOTE(spanishawk99 @ Jul 18 2012, 09:23 PM) this is how i solve the overheat issue xD    bro, where u buy this how much?  Added on July 23, 2012, 7:37 pmguys, any idea how to check whether I have ady over 100GB quota from Maxis wedsite? This post has been edited by asiatrader98: Jul 23 2012, 07:37 PM |
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Jul 23 2012, 09:08 PM
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#3
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Senior Member
1,485 posts Joined: Dec 2005
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ronnie...any idea how to check whether I have ady over 100GB quota from Maxis wedsite?
did u turn off both TM's BTU (Huawei) + Thomson Gateway or 24 hours on? This post has been edited by asiatrader98: Jul 23 2012, 09:09 PM |
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Jul 24 2012, 09:32 AM
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#4
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Senior Member
1,485 posts Joined: Dec 2005
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hi, if i register on
http://www.mylaunchpad.com.my/ then I will not receive any hard copy billing from Maxis? Will it save the RM5 itemised charge? My Data Usage Details Package Name Data Usage Volume(GB) Upload/Download(GB) Balance(GB) Home Broadband 10Mbps 100.00 48.14 51.86 why Maxis set Data Usage Volume(GB) to 100 only? This post has been edited by asiatrader98: Jul 24 2012, 09:41 AM |
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Jul 24 2012, 11:11 AM
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#5
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Senior Member
1,485 posts Joined: Dec 2005
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QUOTE(Ahn3hn3h @ Jul 14 2012, 09:41 PM) You can't solve it. Concentrator down means the connection between the main server where all the VDSL equipment at your building is connected to is cut off. I solve this "concentrator not reachable"Since they use TM backbone to connect back to Maxis concentrator server, they know better about the problem. Modem => VDSL2 DSLAM => Concentrator Maybe TM doing maintenance there. Added on July 14, 2012, 9:45 pm Maxis attempting remote access to configure your hotspot at home? Have you find out what is the source of the MAC ID yet? Every MAC ID must have a source coming from somewhere. by changing the TM moderm from Lan 1 to Lan 2, problem solved  |
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Jul 24 2012, 11:35 AM
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#6
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Senior Member
1,485 posts Joined: Dec 2005
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is the maxis IDD same as IDD132?
dial 13200 follow by country code & number? anyone try to use this before TQ |
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Jul 26 2012, 01:58 PM
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#7
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Senior Member
1,485 posts Joined: Dec 2005
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QUOTE(duckaton @ Jul 25 2012, 01:03 AM) glad you solve the problem. bro, in fact I have no idea why I can solve this "concentrator not reachable" issue.....when I re-locate TM & moderm Thomson router to other location I have plug out all the cable.....maybe I assume the TM moderm shall be connect to Lan 1 but it appear "concentrator not reachable" ..then I unplug it & plug in to Lan 2 then the issue solve........no other configuration.....hope this can be useful information....by the way try don't not shut off both according to Maxis Installer.....24 hours on buy the cooler otherwise it may have more connecting issues........ however, for the benefit of all, can you explain in more detail how you change from lan 1 to lan 2 on tm modem? just plug out and plug in? any other configurations to do? landed or highrise has different modem and brand. thanks ================================== currently using streamyx 1mb, trouble free for years odi. my installation for maxis ftth is early august. but no bills sent to me yet. the more i read this thread, the more i am worried. it's like a nightmare waiting to occur. if there are unsolvable problems like danieltay (unloadable/hang webpage) contract is 24 months!  Added on July 26, 2012, 2:02 pm QUOTE(bloxxzone @ Jul 26 2012, 12:01 PM) how to restart the phone.. turn off all the switch? the dect phone can restart or shut it off ? How?  This post has been edited by asiatrader98: Jul 26 2012, 02:02 PM |
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Aug 1 2012, 01:31 PM
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#8
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Senior Member
1,485 posts Joined: Dec 2005
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QUOTE(ronnie @ Jul 31 2012, 10:30 PM) You need to wait approx 24-48 hours after successfully installing your Maxis FTTH try 03-tel numberAdded on August 1, 2012, 1:35 pm QUOTE(ronnie @ Jul 31 2012, 01:59 PM) Possibly the Thomson router requires "rest" yes, that is normal Added on August 1, 2012, 1:38 pm QUOTE(feizaiII @ Jul 30 2012, 10:41 PM) Finally my issue been fixed, "concentrable not reachable", DSL light off. do u know what's reason cause this "concentrable not reachable"?TM fix at their end. Fixed at 1pm, test ping ok, ard 9mbps dl speed. But now, after few test, I get only 1-2mbps................ This post has been edited by asiatrader98: Aug 1 2012, 01:38 PM |
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