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> Kastam tahan package from overseas, How to claim

SUSsoundsyst64
post Nov 28 2007, 02:27 PM, updated 9y ago

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Hello.

I want to know, if we buy something from overseas and kena tahan oleh kastam before arrive to the recipient, how to contact them and release the item?

I buy something from Hong Kong, and after 20 days making payment, I'm still not yet receive the items.

Thanks.
GodsLove
post Nov 28 2007, 02:42 PM

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u would normally, in normal circumstances, receive a letter to collect your item. You can go collect your item with that letter. If not, get the shipper to pass you a reference number/tracking number and call Pos Malaysia. With that number, you can call Pos Malaysia to check whether the item has arrived or not. Also ask your shipper to check the status of your item in Hong Kong..
elfreakz
post Nov 28 2007, 02:57 PM

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yea pos malaysia will send u a form asking u to collect at the nearest pos malaysia.

if u havent received this, then follow GodsLove guide..
lil_fuzz
post Nov 28 2007, 03:02 PM

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ko beli apa dari hong kong?
SUSsoundsyst64
post Nov 28 2007, 03:31 PM

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Thanks for the info.

But for shipper's case, I might not retrieve any number because I'm using regular airmail which didn't give any numbers + insurance in case my item lost during shipment. Tracking number only provide if I take register airmail.

However, I'm still waiting another one more week before I contact the seller.
wingcross
post Nov 29 2007, 02:31 PM

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ehmm this happen to me before. I buy some books from amazon. After six months of not receiving it, i liased with Amazon on its status till they ignore me for good. What the heck, i ask for refund from HSBC. And they did !!!

After a year, I received a card from Pos Malaysia that I need to go pick my stuffs. I totally lost as i totally forgotten about the items.

Then when i got my stuffs i was like har ? now only it arrived. But what the heck I got it for free tongue.gif


howeijie
post Dec 5 2007, 09:15 PM

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QUOTE(wingcross @ Nov 29 2007, 02:31 PM)
ehmm this happen to me before. I buy some books from amazon. After six months of not receiving it, i liased with Amazon on its status till they ignore me for good. What the heck, i ask for refund from HSBC. And they did !!!

After a year, I received a card from Pos Malaysia that I need to go pick my stuffs. I totally lost as i totally forgotten about the items.

Then when i got my stuffs i was like har ? now only it arrived. But what the heck I got it for free tongue.gif
*
Few month back, i request free SOLARIS operating system DVD from the SUN Microsystem Inc in USA.

They confirm the DVD was post to Malaysia, but until now i still didn received the DVD.

I dont know Malaysia Custom will take away my disc or not . shocking.gif
johnkor
post Dec 11 2007, 10:27 AM

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i whonder y KASTAM and those ppl check those mail so sohai ppl chocolate aslo wana steal ! CB KIA!
zhen^wei
post Dec 11 2007, 10:31 AM

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recently i sell things to singapore, but in the conteks there i wrote " waranty claim" , " no value " , then the things comfirm reach the buyers places after 2 days.haha.
transit
post Dec 11 2007, 10:35 AM

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For items hold by Custom Malaysia mean they likely to get RM from you lo. It is true, they wanted to impose TAX. They have a bible book to refer for those taxable items. Good Luck!

This post has been edited by transit: Dec 11 2007, 10:36 AM
codfish
post Dec 17 2007, 07:50 PM

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ya , you need to pay them .....
they actually will charge u kaw kaw , try to nego with them.
one of my buddy kena too.



PetroToxin
post Dec 17 2007, 08:25 PM

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If is wise to do your homework on how much is the import duty and tax for your item.

If you don't know anything they will really chop you.
Only_Human
post Dec 18 2007, 03:51 AM

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if u didnt have letter then will hard to say ~
duno the item is lost when shipping or not or wat ~ (maybe didnt kena tax but pos malaysia hilangkan ur item sweat.gif )
the postman very not responsible they always send letter in wrong house and always forget send item good ~

eg ~
Postman always forget send item that i buy form other country
so i need to wait them in outside ~ see they belakang got my item or not ~
when i saw i need kejar the motor and tell them that is my item lah ~
then he saw the item and address ~ and say with me ~ Encik ini menang barang kamu ~ tolong sign yah doh.gif
WTF = = !! I miss so many item ..... even many time pos malaysia send me the letter say that ur item return back to where ~
But what the funny things in my mother say got postman come ... but they just pass by my house shakehead.gif

And u try to ask the seller in HK ~
Because no letter i dont think that u can go in the kastam place ~
because the need know ur lettter and give then ic or car lessen to pass in ~

================================================================================

Need saw wat people ~
some is good ~ they will will explain with u tongue.gif
some not , very rule doh.gif say why u wanna buy this , wanna buy that = = !!!
they are kastam mah = = didint know wat item didint import to malaysia mah = = !!!

if got import wat item we want ~ then we didnt need so hard to find and pay extra money lah shakehead.gif

when b4 u pay ~ they will call go 1 room for declare the tax ~
try to talk will them , they are very friendly ~ they will help u abit ~ to low down the tax ~
remember dont talk with kastam about the price ~ they only take nothing and bark u ..............

Plz remember dont call pos malaysia help u take the item in kastam ~
because pos malaysia will charge u around RM50 and the kastam will charge u kaw kaw sweat.gif
because u didnt go there they can say wat they like and charge u only ~

So when got item kena kastam go with urself ~

================================================================================

This post has been edited by Only_Human: Dec 18 2007, 03:52 AM
keii-kun
post Dec 18 2007, 09:08 PM

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Ok, sharing my experience importing a wedding kimono for men from Japan. my japan friend did the transaction and got the kimono shipped to me . Kimono costs around RM1500.00

One day, poslaju called me whether I want them to be their agent, they will settle all the tax and procedure, then later I only pay them when pickup at Pos Laju branch.

I was practically thinking that the tax would be cheaper than me driving all the way from Melaka to KLIA (toll and petrol) so I agree.

2 days after that, poslaju called me tell me that procedure completed and they will forward the item to PosLaju Melaka. I was soooo shocked when hearing the tax and fee... total up to RM600++ DAMN!

if i had driven to KLIA, i could have negotiated with Kastam for the tax cos i bought it for my personal use (for my wedding!)

Moral : don't rely on POSLAJU as agent
PetroToxin
post Dec 19 2007, 01:54 AM

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QUOTE(keii-kun @ Dec 18 2007, 09:08 PM)
Ok, sharing my experience importing a wedding kimono for men from Japan. my japan friend did the transaction and got the kimono shipped to me . Kimono costs around RM1500.00

One day, poslaju called me whether I want them to be their agent, they will settle all the tax and procedure, then later I only pay them when pickup at Pos Laju branch.

I was practically thinking that the tax would be cheaper than me driving all the way from Melaka to KLIA (toll and petrol) so I agree.

2 days after that, poslaju called me tell me that procedure completed and they will forward the item to PosLaju Melaka. I was soooo shocked when hearing the tax and fee... total up to RM600++ DAMN!

if i had driven to KLIA, i could have negotiated with Kastam for the tax cos i bought it for my personal use (for my wedding!)

Moral : don't rely on POSLAJU as agent
*
That's true.. As they could have easily pocketed those money at a win-win with those custom officers sweat.gif
hackwire
post Dec 24 2007, 07:04 PM

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i just bought DVD cost me RM 250 which is not more than RM 500. do i still get tax for it? I heard b4 that, less then RM 500 will not be tax for DVd.

I receive the letter from Pos and i dont feel like engaging them. I want to contact the Kastam for the reason it got tahan. Its silly for them to bully us like that.
terrysoh
post Jan 15 2008, 11:48 PM

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Is there any helpfuls out there can give us a pointer? Im interested in a few car parts from ebay but im not sure how it goes in the kastam though... sigh.. stupid corruption buggers
svage98
post Jul 4 2008, 11:58 AM

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Hi guys, dunno if this is the right place to ngadu. It's just that today I just got a letter from the the kastam telling me they detained some stuff I bought from US. The stuff are only music cds for personal use and usually I have no trouble getting my goods safely to my doorstep but weird today it's like this! The total cost of cds I bought plus shipping is not less than USD90 so I don't see what's the big deal that they want to tahan my stuff!!! Darn now I have to go clear this with the stupid kastam people. Good thing I'm working at Nilai so it's near to KLIA but man...as if I have the time and money to waste of them folk...mesti mau paw aku ni shakehead.gif
Shizuru
post Jul 4 2008, 01:25 PM

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QUOTE(svage98 @ Jul 4 2008, 11:58 AM)
Hi guys, dunno if this is the right place to ngadu. It's just that today I just got a letter from the the kastam telling me they detained some stuff I bought from US.  The stuff are only music cds for personal use and usually I have no trouble getting my goods safely to my doorstep but weird today it's like this! The total cost of cds I bought plus shipping is not less than USD90 so I don't see what's the big deal that they want to tahan my stuff!!! Darn now I have to go clear this with the stupid kastam people.  Good thing I'm working at Nilai so it's near to KLIA but man...as if I have the time and money to waste of them folk...mesti mau paw aku ni  shakehead.gif
*
What is it that you are "mengadu" about?
Sometimes they just detained items at random. You might not get charge anything.
It happened to me twice, went to get item at custom but didn't get charge a thing.

They just love to waste ppl time I guess rclxub.gif
JasonSky
post Jul 4 2008, 03:45 PM

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As I remember retrieving CDs form Customs are quite a hassle as they will send you to an extra department to check the contents of the CD. I know this definitely applies to Video CD/DVD but I am not sure if it applies to music CDs as well.

So good luck smile.gif
babymina
post Jul 18 2008, 05:19 PM

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I very scare kena custom, later have to waste money go all the way down to KLIA, waste money and time.
SUSnordingh
post Jul 18 2008, 11:46 PM

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Last time I order a free (even free postage) 25 pcs Ubuntu CD. My item detain by custom. I only need to Rm18 to get it out.

When I offer them the CD, they say, others already give them and use at home. Someone already pay duit kopi with CD before.. hahaha...

Better go deal with them yourself.




naziaf
post Jul 19 2008, 12:19 AM

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If they're not sohai, they wouldn't have become a custom officer smile.gif
arafat
post Jul 19 2008, 12:26 AM

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QUOTE(naziaf @ Jul 19 2008, 12:19 AM)
If they're not sohai, they wouldn't have become a custom officer smile.gif
*
they are just doing their job you know?
if they didnt do anything what will you say then?
CoDe_WrItEr
post Oct 29 2008, 02:58 PM

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normally how much is the tax for music album? i ordered 47pcs..and it is now tahan by the kastam.. = =
svage98
post Oct 31 2008, 11:15 PM

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QUOTE(babymina @ Jul 18 2008, 05:19 PM)
I very scare kena custom, later have to waste money go all the way down to KLIA, waste money and time.
*
Same as me...had bad experience twice having to go KLIA to deal with the custom...sekejap cakap macam ni sekejap cakap macam tu...don't know which is right anymore! vmad.gif

This post has been edited by svage98: Oct 31 2008, 11:15 PM
chaybo
post Nov 2 2008, 09:04 PM

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if u cant go all the way to KLIA, u can appoint Pos Laju as your agent (must pay them RM44) and then after they clear your detained item, they'll send it to the nearest Pos Laju office near your area.

then u just hve to pay the taxes charged by custom + Pos Laju's service charged (RM44).
i think it;s much better since u dont hve to go all the way to KLIA.

they detained my item last time and i sent the receipt of USD92 and then in the end all i had to pay was only RM49.50 (with all the PosLaju charges)!! biggrin.gif
5w33
post Nov 2 2008, 10:52 PM

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Been there quite a few times, so far all the officer I met is really friendly and helpful, they told me how to avoid being tax as well. So everytime it end up that I just need to go there to declare my items, but no tax at all.
Parcel value + shipping cost, if it doesn't exceed RM500, then it's not dutiable. smile.gif
wussadotcom
post Nov 6 2008, 09:52 AM

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Worse, I ordered ori Sony MP3 player - 3 units from UK and all of them got stolen at Kastam. There is always a tear where they took the mp3 and send me an empty package.
Grrr!!!!! I hate Kastam. Hope the person who took it goes deaf!
tskhor
post Nov 6 2008, 10:12 AM

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For those furomers who want to know whether you item will be tax by custom, you can check below link, which was post by one of our forumer name "greyshadow". tks to him for sharing this!! smile.gif


http://forum.lowyat.net/index.php?showtopi...l=custom+camera



mwkh_hope
post Nov 6 2008, 10:52 AM

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Well, i would HONESTLY SAYS THAT the goverment are the rules N the rules are the goverment. They do whatever they want, they can, they like. I hardly deal with any big courier in M'sia but my friend ever sent me a box of hard disk which contain of 20~ units 2.5" hard drive which is safely arrive australia.

I had many transaction from US / HK / UK through ebay to purchase my camera stuff N even mac book which i purchase from mainland using registered post, it reaches here safely.

I cant see why the customs have to do such work to "tax" other ppl stuff? Compare to the other country..... haiz.. i don dare to IMAGINE...

*oopss.. forget to mention that I'm at australia.... biggrin.gif
junclj
post Nov 6 2008, 06:46 PM

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I only have bad experience with mainland China. I bought a CD from mainland China before. The guy ship by airmail and it never arrive to me. But except from Hong Kong, I am now only very strictly to buy goods from mainland China.

I have bought one goods from Argentina before, which the guy send me the item via registered mail. I wait, wait and wait.. Almost more than one month. After one month I already conclude that item will stolen by custom. But one day later, I receive a notice card. Then finally I have get my item but it takes me so long to wait.

I have purchase items from US 2 times and both times the seller deliver by normal airmail. I still can get it within 2 weeks (approx 13 days).

And also the rest, I also have purchase many goods from Hong Kong, South Korea, Great Britain, Japan and Singapore before but finally I still can get the items. Except from mainland China. Thats why the sellers from Mainland China are not reliable. Their cost me the shipping cost in cheapest price. But it will guarantee lost in shipping. I guest is 100% stolen by postmen or customs.

Now I have a post from US, the seller ship via USPS Priority Mail International after I negotiate with him the way of shipping. Anybody have the past experience of the USPS Priority Mail International? This kind of service is fast arrive or not? Will it faster than airmail and register mail?

This post has been edited by junclj: Nov 6 2008, 06:52 PM
svage98
post Nov 6 2008, 08:57 PM

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QUOTE(junclj @ Nov 6 2008, 06:46 PM)
I only have bad experience with mainland China. I bought a CD from mainland China before. The guy ship by airmail and it never arrive to me. But except from Hong Kong, I am now only very strictly to buy goods from mainland China.

I have bought one goods from Argentina before, which the guy send me the item via registered mail. I wait, wait and wait.. Almost more than one month. After one month I already conclude that item will stolen by custom. But one day later, I receive a notice card. Then finally I have get my item but it takes me so long to wait.

I have purchase items from US 2 times and both times the seller deliver by normal airmail. I still can get it within 2 weeks (approx 13 days).

And also the rest, I also have purchase many goods from Hong Kong, South Korea, Great Britain, Japan and Singapore before but finally I still can get the items. Except from mainland China. Thats why the sellers from Mainland China are not reliable. Their cost me the shipping cost in cheapest price. But it will guarantee lost in shipping. I guest is 100% stolen by postmen or customs.

Now I have a post from US, the seller ship via USPS Priority Mail International after I negotiate with him the way of shipping. Anybody have the past experience of the USPS Priority Mail International? This kind of service is fast arrive or not? Will it faster than airmail and register mail?
*
Yeah...I have experience a couple of time ship using USPS Priority Mail International...so far it's fast and reliable...takes about 5-8days to get to my doorstep (base on my experience so may vary with others) and if did not get detained by custom.
vailance
post Nov 6 2008, 10:48 PM

wat??
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how about FedEx international priority/economy mail? is it FedEx will kao tim all the handling charges and so on for me and bring in front my doorstep? if i kena detained by customs la.. probably will buy a desktop.

This post has been edited by vailance: Nov 6 2008, 10:48 PM
svage98
post Nov 6 2008, 10:59 PM

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QUOTE(vailance @ Nov 6 2008, 10:48 PM)
how about FedEx international priority/economy mail? is it FedEx will kao tim all the handling charges and so on for me and bring in front my doorstep? if i kena detained by customs la.. probably will  buy a desktop.
*
Sorry...I'm not sure about fedex. Never used their service before because of high cost.
junclj
post Nov 7 2008, 12:19 AM

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QUOTE(vailance @ Nov 6 2008, 10:48 PM)
how about FedEx international priority/economy mail? is it FedEx will kao tim all the handling charges and so on for me and bring in front my doorstep? if i kena detained by customs la.. probably will  buy a desktop.
*
I have 2 times purchase goods are shipping by FedEx. Actually FedEx is quite expensive but more benefit if you purchase from foreign countries because at least FedEx can guarantee your item 100% wont get restrict by custom.

Their service is still ok but their shipping time is just moderate. Not fast and not slow.
From my past experience. It take me wait about 7 days to get the item which deliver from Europe and 3 days arrive to me from Asia countries. Usually they will update the tracking as "delivered" at next day after they give out the parcel. I just get my FedEx parcel today which deliver 3 days ago. The only best service is their tracking system are update so frequently.

FedEx Asia main hub center is located at Subic Bay. Usually most of the goods ship from around the world must pass through there. If the goods ship to Malaysia, it should pass through Subic Bay and transit to "Sepang<-->Subic Bay" FedEx plane. You can see how their route running from the tracking number.
692958745907
950696571579
vailance
post Nov 7 2008, 12:42 AM

wat??
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QUOTE(junclj @ Nov 7 2008, 12:19 AM)
I have 2 times purchase goods are shipping by FedEx. Actually FedEx is quite expensive but more benefit if you purchase from foreign countries because at least FedEx can guarantee your item 100% wont get restrict by custom.

Their service is still ok but their shipping time is just moderate. Not fast and not slow.
From my past experience. It take me wait about 7 days to get the item which deliver from Europe and 3 days arrive to me from Asia countries. Usually they will update the tracking as "delivered" at next day after they give out the parcel. I just get my FedEx parcel today which deliver 3 days ago. The only best service is their tracking system are update so frequently.

FedEx Asia main hub center is located at Subic Bay. Usually most of the goods ship from around the world must pass through there. If the goods ship to Malaysia, it should pass through Subic Bay and transit to "Sepang<-->Subic Bay" FedEx plane. You can see how their route running from the tracking number.
692958745907
950696571579
*
dude, you're my savor. Seems Fedex can solve my customs stuck issue and Wat ? they got their own plane? omg.. nice! and yeah i need a reliable tracking system. oh man, im gonna use international priority see how fast i can get my stuff from US. laugh.gif icon_rolleyes.gif
sjn hassan
post Nov 7 2008, 12:48 AM

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emm..aku penah kene 3 kali..tiga2 gune EMS

1. 1st time..so mintak member pickup di KLIA..brg tu harga >1K..at last kene tax RM200 blink.gif (kene bagi duit minyak kat member)

2. skali lagi mintak member pegi settle..brg harga dkt 1k..at last kene rm90 (kene bagi duit minyak lg kat member). pastu kene cover courier caj lagi

3. mitak pos jadik wakil..barang harga dkt 1K....sbbnya takde resit / invois dari seller..at last kene caj rm49.xx jek. pickup kat pos office tongue.gif


aku blh dapat brg tu dlm mase 10-14 hari sbb stuck dkt kustom + etc


Pastu aku cube normal air mail yg ade tracking no. lebih dari 5 kali..setiap parcel >500. takde caj ape2 pun. self pickup kat pos office. bile ade tracking no tu blh cek dkt HK post office / Pos Malaysia

blh dapat brg dlm mase 7 hari thumbup.gif

ni log dari pos malaysia

E-Parcel Tracking result

No. Proses Date Proses Time Post Office Status
1. 24 September 2008 4:38:00 PM PENGEPOSAN DI KAUNTER HONG KONG
2. 27 September 2008 9:58:26 AM PMK KLIA, MALAYSIA RECEIVED ITEM FROM HONG KONG
3. 28 September 2008 11:20:28 AM PB KOTA BAHRU PENERIMAAN KARUNG DARI KLIA UDARA
4. 28 September 2008 12:38:05 PM PB KOTA BAHRU OUT FOR DELIVERY
5. 28 September 2008 3:39:01 PM PB KOTA BAHRU D

Ni log dari HK post office

Posting Date Drop-off Point Origin
24-Sep-2008 Tai Kok Tsui Post Office Tai Kok Tsui Post Office

Date # Location Delivery Status
24-Sep-2008 Hong Kong Item posted.
24-Sep-2008 Hong Kong In transit.
25-Sep-2008 Hong Kong Processed for departure.
25-Sep-2008 Hong Kong The item left Hong Kong for its destination on 26-Sep-2008
27-Sep-2008 Malaysia Arrived.
27-Sep-2008 Malaysia In transit.
28-Sep-2008 Malaysia Unsuccessful delivery.
28-Sep-2008 Malaysia Delivered.

This post has been edited by sjn hassan: Nov 7 2008, 12:50 AM
vailance
post Nov 7 2008, 12:59 AM

wat??
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quote from fedex.com.my
"FedEx International Priority
Time-definite, customs-cleared, door-to-door delivery to more than 200 countries, typically in 1, 2 or 3 business days, and next-business-day from Penang to thousands of U.S. destinations."

the word "customs-cleared" meaning no stuck at custom or no nid to pay kopi fee ah?
junclj
post Nov 7 2008, 01:07 PM

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QUOTE(vailance @ Nov 7 2008, 12:59 AM)
quote from fedex.com.my
"FedEx International Priority
Time-definite, customs-cleared, door-to-door delivery to more than 200 countries, typically in 1, 2 or 3 business days, and next-business-day from Penang to thousands of U.S. destinations."

the word "customs-cleared" meaning no stuck at custom or no nid to pay kopi fee ah?
*
FedEx will help you solve all the custom matters. Before that I purchase a watch from Europe that cost around RM570. I still can receive it 7 days later. I saw the FedEx priority box there, have some receipt in the plastic bag. I open the plastic bag and check, there have some receipts and custom declaration form.

You no need to worry too much about custom matter if you decide to deliver via FedEx because their staff will help you to solve all the custom matters. Besides, you have to pay an expensive shipping cost just because of their service.

I just take a shot of the custom paper.
user posted image

This post has been edited by junclj: Nov 7 2008, 01:09 PM
svage98
post Nov 7 2008, 01:30 PM

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So...if my stuff kena tahan is it better to go visit the customs myself or pick pos malaysia as my agent?
refnulf
post Nov 8 2008, 04:11 PM

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Depends on what item. If it's DVDs, CDs, etc then they probably won't accept any excuse. If it's a football jersey, same thing. Just depends on how much they're gonna charge you.They might drop from 40% to 30% but you'll still pay.

I personally just let the pos fellas negotiate. He'll go talk to them, come back with a value. I'll say still too high, he'll go talk again and try to get it lowered. But prepare to pay big if the item cost is high.


svage98
post Nov 8 2008, 04:15 PM

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QUOTE(refnulf @ Nov 8 2008, 04:11 PM)
Depends on what item. If it's DVDs, CDs, etc then they probably won't accept any excuse. If it's a football jersey, same thing. Just depends on how much they're gonna charge you.They might drop from 40% to 30% but you'll still pay.

I personally just let the pos fellas negotiate. He'll go talk to them, come back with a value. I'll say still too high, he'll go talk again and try to get it lowered. But prepare to pay big if the item cost is high.
*
Thanks for your reply..but if dvd or cd why con't they accept any excuse? I mean unless they find I'm bringing in porno stuff I understand tongue.gif
refnulf
post Nov 8 2008, 04:23 PM

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QUOTE(svage98 @ Nov 8 2008, 04:15 PM)
Thanks for your reply..but if dvd or cd why con't they accept any excuse? I mean unless they find I'm bringing in porno stuff I understand  tongue.gif
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In the case of DVDs/CDs they'll normally ask why you had to buy it from overseas and not locally.




junclj
post Nov 8 2008, 08:47 PM

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Why I always buy Japanese and Korean album CD and DVD from YesAsia but I never face this problem?

But of course the seller write down the value US$10 only on the custom declaration form and usually I still can get within 2 weeks. The custom declaration there write down "CD". But still can pass the custom.
refnulf
post Nov 9 2008, 04:09 PM

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QUOTE(junclj @ Nov 8 2008, 08:47 PM)
Why I always buy Japanese and Korean album CD and DVD from YesAsia but I never face this problem?

But of course the seller write down the value US$10 only on the custom declaration form and usually I still can get within 2 weeks. The custom declaration there write down "CD". But still can pass the custom.
*
Depends on the customs, they will hold whatever parcel they want. CDs, DVDs, etc. Best to just put gift and nothing else on the package. The value doesn't matter. I've gotten taxed for parcels worth USD$30 before. Depends on what the sender does, sometimes if the value is really low the customs don't bother too much about it. But some senders will state the full amount on the package. But to be honest, they should only charge tax for anything worth RM500 and above because those items are considered low value and not taxable but with the post office items it's never like that.


svage98
post Nov 10 2008, 05:16 PM

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QUOTE(refnulf @ Nov 8 2008, 04:23 PM)
In the case of DVDs/CDs they'll normally ask why you had to buy it from overseas and not locally.
*
Oh-but darn it...what a stupid question if they do ask that. It's because the stuff isn't available locally that I buy elsewhere mad.gif
broC
post Nov 11 2008, 12:58 AM

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hav anyone lost item ordered ??.mycuz faced this b4..he usually order stuff from overseas.. but 1 case,after receive d parcel, he check the invoice,to make sure everything in list.but 1 item lost..the most lawa sweater sweat.gif sweat.gif
he suspect customs took it since the parcel were open and re tapped n got custom stamp.


sumtime malaysia custom tarak boley harap.


tammylci
post Nov 11 2008, 11:01 AM

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my mom sent me a 3kg package from australia. Inside it's just some clothes, some bags she bought for me & my sibblings. The Kastam detained it, n charge me rm50 to send to pos office.

When i arrive at post office, they won't release to me unless i pay rm250 in tax for the package. I WAS LIKE WTF? it stated GIFTS clearly. Why i need to pay tax for gifts send from my mother? and some are not even new!

Aparently my mom didn't cut of the tags on the bags (which is in aud but darn cheap.. 10 or 15 aud) and the KASTAMS charge me rm250 for the whole box!!!!!

my bro explain and explain to them, they don't accept it. The only way is to pay up n they will release the package. DAM MAD!!! so.. in the end we paid up. Even my friend who work b4 in kastam advise me to pay up bcoz it's big package and there is price tags inside.

regret betul...
applelee
post Nov 11 2008, 07:30 PM

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me too... now i ald lost a samsung mp3 purchase from singapore via my fren and my friend lsot the trackin number so cant track at all. its ald 1 month, no letter, no call,either from pos office or custom....my friend using reg mail from singpost.......... but last wed, my friend send me an ext HDD and same samsung mp3 player from singapore via reg mail again now ald 4 working days, not news at all... any help and opinion? i know its better use EMS but reg mail cheap for postal. that i regret now. anyone know how to retrieve the items? (ext hdd 2.5' and mp3 player) ....... lst time i bought a pouch and plastic casing for my hp , in 3 days time via reg mail it reach my home address... FAST.. but know this 2 items i dont know how? Any genders and ladies help wud be appeciated.


Added on November 11, 2008, 7:46 pmme too... now i ald lost a samsung mp3 purchase from singapore via my fren and my friend lsot the trackin number so cant track at all. its ald 1 month, no letter, no call,either from pos office or custom....my friend using reg mail from singpost.......... but last wed, my friend send me an ext HDD and same samsung mp3 player from singapore via reg mail again now ald 4 working days, not news at all... any help and opinion? i know its better use EMS but reg mail cheap for postal. that i regret now. anyone know how to retrieve the items? (ext hdd 2.5' and mp3 player) ....... lst time i bought a pouch and plastic casing for my hp , in 3 days time via reg mail it reach my home address... FAST.. but now this 2 items i dont know how? Any gentlemens and ladies help wud be appeciated.


This post has been edited by applelee: Nov 11 2008, 07:46 PM
pokiman
post Dec 5 2008, 11:03 AM

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money solve everyting


Added on December 5, 2008, 5:03 pmif buy from ebay hw???

This post has been edited by pokiman: Dec 5 2008, 05:03 PM
ariffin246
post Dec 7 2008, 01:27 PM

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QUOTE(nordingh @ Jul 18 2008, 11:46 PM)
Last time I order a free (even free postage) 25 pcs Ubuntu CD. My item detain by custom. I only need to Rm18 to get it out.

When I offer them the CD, they say, others already give them and use at home. Someone already pay duit kopi with CD before.. hahaha...

Better go deal with them yourself.
*
i also receive via post.
but they neva charge anything also
lunacollection26
post Dec 15 2009, 11:44 AM

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help me too..my item di tahan kastam klia..its perfume from US..but i already ask the pos malaysia to settle it for me..this is my first time buying perfume..its about 390 usd..
amirsubhi
post Dec 15 2009, 01:08 PM

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usually by go take urself at Pos Malaysia near LCCT will cost much cheaper than u ask pos malaysia to do it by urself

Sometime u can past the tax too!

This post has been edited by amirsubhi: Dec 15 2009, 01:08 PM
kunyit_kampung
post Dec 15 2009, 02:51 PM

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next time ask the seller to mark it as a gift in custom declaration ( to avoid high custom charges and delays
kInOzAwA
post Dec 15 2009, 03:05 PM

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QUOTE(howeijie @ Dec 5 2007, 09:15 PM)
Few month back, i request free  SOLARIS operating system DVD from the SUN Microsystem Inc in USA.

They confirm the DVD was post to Malaysia, but until now i still didn received the DVD.

I dont know Malaysia Custom will take away my disc or not .  shocking.gif
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lol.. it take time... after 3 months request, only i received a free DVD from solaris. biggrin.gif
djduzker
post Dec 16 2009, 11:56 AM

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share my info..

after you all bought good or some expensive item from internet..for example you bought 5 pairs nike sb shoes from USA.

it's want release from custom without tax you must kautim with supplier to declared about total value is most cheaper compare original price. for example. for orginal price for 1 pair is USD 50, you must talk to supplier just declared only USD 25 X 5 = USD 125 = RM 450. no need pay custom tax & duties..i already do that because everyweek i bought shoes,shirt and all goods in bulk quantities..yesterday 5 pairs shoes arrived to me from UK and no need pay tax.if barang kena tahan sekalipun kalau customs declaration tax dah ada kat box tu just jupe custom in kompleks pos,KLIA and dia akan estimate price kurang daripada RM 500 so you all xkena tax..selalu i punye brg kena tahan sebab kotak dia besar, ye la 5 pairs shoes kat dalam tu..lagi satu kastam slu tahan brg korang bila barang tu sampai hari sabtu or ahad.

Most important, if you all dapat surat yang barang kena tahan tu..please jgn bawa invoice nti kastam akan estimated ikut invoice not ikit customs declaration tag tu...just cakap lupa je la..or forgot letak mana..


For international shipping, if barang itu mahal is better you all pakai shipping service yg ada tracking number like USPS priority mail or expendite mail (UPS,FEDEX mahal sgt, if bought brg dari holand & germany better guna DHL sbb murah mcm normal pos wpun faster shipping).barang sure selamat sampai sbb diorg simpan dalam peti besi.sbb info dari kawan yang kerja kat pos laju..kalau brg yg ada tracking number, diorg xbuka brg tu..if brg xde tracking number,kdg2 brg tu diorg buka if ada yang berharga diorg ambik..perkara ni terjadi kat i sbb i pernah hilang 10 pcs band shirt tahun 2007 and sampai sekarang xjupe and xleh trace...

That all to sharing..

This post has been edited by djduzker: Dec 16 2009, 11:58 AM
AskarPerang
post Dec 16 2009, 01:27 PM

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QUOTE(djduzker @ Dec 16 2009, 11:56 AM)
share my info..

after you all bought good or some expensive item from internet..for example you bought 5 pairs nike sb shoes from USA.

it's want release from custom without tax you must kautim with supplier to declared about total value is most cheaper compare original price. for example. for orginal price for 1 pair is USD 50, you must talk to supplier just declared only USD 25 X 5 = USD 125 = RM 450. no need pay custom tax & duties..i already do that because everyweek i bought shoes,shirt and all goods in bulk quantities..yesterday 5 pairs shoes arrived to me from UK and no need pay tax.if barang kena tahan sekalipun kalau customs declaration tax dah ada kat box tu just jupe custom in kompleks pos,KLIA and dia akan estimate price kurang daripada RM 500 so you all xkena tax..selalu i punye brg kena tahan sebab kotak dia besar, ye la 5 pairs shoes kat dalam tu..lagi satu kastam slu tahan brg korang bila barang tu sampai hari sabtu or ahad.

Most important, if you all dapat surat yang barang kena tahan tu..please jgn bawa invoice nti kastam akan estimated ikut invoice not ikit customs declaration tag tu...just cakap lupa je la..or forgot letak mana..
For international shipping, if barang itu mahal is better you all pakai shipping service yg ada tracking number like USPS priority mail or expendite mail (UPS,FEDEX mahal sgt, if bought brg dari holand & germany better guna DHL sbb murah mcm normal pos wpun faster shipping).barang sure selamat sampai sbb diorg simpan dalam peti besi.sbb info dari kawan yang kerja kat pos laju..kalau brg yg ada tracking number, diorg xbuka brg tu..if brg xde tracking number,kdg2 brg tu diorg buka if ada yang berharga diorg ambik..perkara ni terjadi kat i sbb i pernah hilang 10 pcs band shirt tahun 2007 and sampai sekarang xjupe and xleh trace...

That all to sharing..
*
Thanks for sharing the info.
Is that true they will tahan if reached on Saturday and Sunday?

Another thing to add is that location play a role also.
Butterworth kastam in charge of northern state, Ipoh kastam for Perak state and LCCT kastam for area around KL.
I have a feeling that there is less chances your parcel will be stopped if your address is in KL.
Because there are processing lots of mails compare to other places so some might go through without checking.
debbierowe
post Dec 16 2009, 02:04 PM

so fast 6 stars di...
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bought perfume... sent out from the US perfumiere 7 days ago... hopefully no tax and the custom don't tahan... not much value afterall, and not worth re-sell

bought the very same perfume from a perfumeire based in HK, arrived safely. change to buy caused the US selling it 40dollar+ cheaper, with free delivery (no tracking) ...
Monica_kinna
post Dec 16 2009, 03:19 PM

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QUOTE(lunacollection26 @ Dec 15 2009, 11:44 AM)
help me too..my item di tahan kastam klia..its perfume from US..but i already ask the pos malaysia to settle it for me..this is my first time buying perfume..its about 390 usd..
*
how many bottles did u import...?


Added on December 16, 2009, 3:31 pm
QUOTE(Monica_kinna @ Dec 16 2009, 03:19 PM)
how many bottles did u import...?
*
anyone here have experience, import cosmetic @ vitamins..?

without licience/permit...?

that custom release the item...? hmm.gif



This post has been edited by Monica_kinna: Dec 16 2009, 03:31 PM
johnkor
post Dec 17 2009, 11:59 AM

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I am bringing one Phone for Personal Use , like that aslo need to wait for sometime.


money2me
post Dec 17 2009, 03:15 PM

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anyone bringing in Phone before ?? i think sure kenal walap by the gustam
teamloks
post Dec 17 2009, 05:05 PM

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i just buy phone frm china and just pass a kastam biggrin.gif
Yo-Mi
post Dec 17 2009, 10:06 PM

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i ever kenak but i use tears haha

What is P or P? Purse of Panty?

Garage sale *mostly new item*

Wanna find a present?
debbierowe
post Dec 21 2009, 09:37 AM

so fast 6 stars di...
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QUOTE(lunacollection26 @ Dec 15 2009, 11:44 AM)
help me too..my item di tahan kastam klia..its perfume from US..but i already ask the pos malaysia to settle it for me..this is my first time buying perfume..its about 390 usd..
*
a bit worry on my perfume now...

1st time i bought a small miniature from strawberrynet , 7.5ml and on the package they stated "cosmetic" , it passed through the kastam without any hassle. it seemed like they sent it from their Hong Kong vendor.

then i love that perfume (which not available in Malaysia or anywhere near), i found it 40USD cheaper on a US based perfume shop online... so i bought a 28ml bottle, worth RM495 (as shown on paypal)

now it's day 9 (working days, so many public holidays this month!!! lol) am still waiting for my dear perfume... X Fingers !!! drool.gif
kInOzAwA
post Dec 21 2009, 01:13 PM

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QUOTE(money2me @ Dec 17 2009, 03:15 PM)
anyone bringing in Phone before ?? i think sure kenal walap by the gustam
*
my friend bring iphone from USA, it's delivered with no trouble at all... tongue.gif
debbierowe
post Dec 21 2009, 01:37 PM

so fast 6 stars di...
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sigh it is true also if those kastam people kinda "like" your stuff and decided to keep it for themselve, their girlfriends, wives and chidlren's christmas gifts... what can we do..?

unless we choose those premiuim shipping company like DHL, FedEx that cover the whole delivery proccess from seller to doorstep.
IlikePanadol
post Dec 21 2009, 06:26 PM

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QUOTE(kInOzAwA @ Dec 21 2009, 01:13 PM)
my friend bring iphone from USA, it's delivered with no trouble at all...  tongue.gif
*
One thing you must understand. Customs will randomly stop and hold items. Usually they look out for big boxes.
Also considered yourselves lucky for being able to bring in iphone and stuff. Once you are stopped by customs, there is no way you can retrieved the phone back even if you want to pay them alot of money.
Per Malaysian Customs and Excise Duty / Tax regulation. Phones and such similar products required AP (Approved Permits) to import in. Even if its a gifts or etc.
debbierowe
post Jan 4 2010, 09:42 AM

so fast 6 stars di...
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USPS Priority Mail International - (package)
package sent 8 Dec 2009
package arrived 30 Dec 2009

good ol 23 days exculde malaysia public holiday, 15 days if public holiday not counted...

but very happy no tahan no tax on my perfume (1bottle , 28ml) just VERY VERY LEMBAP!!!!!

the stamp on the box says "DILEPASKAN 25 Dec 09" those guys work on CHRISTMAS...woo..
blackra1n89
post Jan 4 2010, 08:45 PM

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i have done mine now i still need to pay another Rm103.40 + the 195 !
fairytales
post Jan 10 2010, 01:47 AM

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-edited-

This post has been edited by fairytales: Mar 15 2013, 12:57 PM
junclj
post Jan 10 2010, 07:21 PM

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the item with a chop "DITAHAN". Usually you can get your item from the nearest post office. but if you don't call the post office to process it, then it will arrive lately usually around 3 weeks to 1 month. I can get it in 2 weeks just because I have the tracking number and I call to Pos Malaysia for the further assistant.

So I got a word "DITAHAN" on the parcel. However, they do not cost me any duties when I unseal the box to show the post officers what I got inside the parcel.

This post has been edited by junclj: Jan 10 2010, 07:22 PM
happyshirt
post Jan 16 2010, 12:04 PM

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uh uh wish me luck. my gift from fren a handbag from the us now sitting the post office i need to go collect. haiiii lucky they didn't decide to sapu it now i just need to convince them its a gift want to tax me meh??
AskarPerang
post Jan 16 2010, 06:35 PM

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QUOTE(junclj @ Jan 10 2010, 07:21 PM)
the item with a chop "DITAHAN". Usually you can get your item from the nearest post office. but if you don't call the post office to process it, then it will arrive lately usually around 3 weeks to 1 month. I can get it in 2 weeks just because I have the tracking number and I call to Pos Malaysia for the further assistant.

So I got a word "DITAHAN" on the parcel. However, they do not cost me any duties when I unseal the box to show the post officers what I got inside the parcel.
*
I think you meant the kastam office.
Didn't cost you anything since you go there on your own and settle with them.

But sometimes the kastam office is far away such as in Butterworth and you are in Penang island.
You can employ pos laju as your agent to retrieve the items for you with a cost and collect + pay them at the nearest pos office.
missyen
post Jan 22 2010, 05:29 PM

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Shucks man. Now that I read most of your replies I'm getting really worried.

First, my supplier sent my parcel using USPS Priority International Parcels and I am super worried whether it will come on time or will get lost somewhere on this earth. Now I know it will take at least a month to reach my area. Sighs.

Then, i am reminded of the customs. My stuff is worth almost USD300, sure kena taxed right? sad.gif Aiyo. I really hope my supplier will send in small boxes so that it will go through customs safely without kena tahan lo. Going to have heart attack leh if have to go deal with custom officers, plus have to go all the way to KLIA. Have to pay around RM200 in tax right? Shucks la, where got so much money? sad.gif Just started my biz and now everything like so bleak, spent so much money to start and already bankrupt? lol. funny la.

I'm getting more and more depressed on this. sad.gif


corallinkz
post Jan 22 2010, 11:46 PM

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QUOTE(AskarPerang @ Jan 16 2010, 06:35 PM)
I think you meant the kastam office.
Didn't cost you anything since you go there on your own and settle with them.

But sometimes the kastam office is far away such as in Butterworth and you are in Penang island.
You can employ pos laju as your agent to retrieve the items for you with a cost and collect + pay them at the nearest pos office.
*
may you share some info and experience on how to hire pos laju agent to retrieve stuck item at custom?

the custom office damn far frm my area lol. wasted like rm200 today not including the fees juz to get some item. wtf lol
SUSMNet
post Jan 23 2010, 10:05 AM

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QUOTE
You can employ pos laju as your agent to retrieve the items for you with a cost and collect + pay them at the nearest pos office.


what the heck my gift kene tahan at kastam.
its phone.
what to do?
hire pos laju as agent?

Can i ask them to sent to my house?
happyshirt
post Jan 23 2010, 06:49 PM

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QUOTE(svage98 @ Nov 10 2008, 05:16 PM)
Oh-but darn it...what a stupid question if they do ask that.  It's because the stuff isn't available locally that I buy elsewhere mad.gif
*
Yeah i kena 2 korean CD which cannot be found here at all and lagi kena tax mad.gif $%$&%*&% man i tel u. why i pay so much more and shipping if i could buy it here. bloody idiots!!!
before it was ok no prob they send straight to house.
AskarPerang
post Jan 24 2010, 07:03 AM

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QUOTE(corallinkz @ Jan 22 2010, 11:46 PM)
may you share some info and experience on how to hire pos laju agent to retrieve stuck item at custom?

the custom office damn far frm my area lol. wasted like rm200 today not including the fees juz to get some item. wtf lol
*
QUOTE(MNet @ Jan 23 2010, 10:05 AM)
what the heck my gift kene tahan at kastam.
its phone.
what to do?
hire pos laju as agent?

Can i ask them to sent to my house?
*
Just call the kastam office and let them know that you are far away and can't go to their office.
They will ask you to show them via fax / email of the invoice / price of the items. Then you have to agree to let pos laju bring the items to the nearest pos office. You have to collect and pay pos laju the cost before they hand the item to you.
corallinkz
post Jan 24 2010, 04:16 PM

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QUOTE(MNet @ Jan 23 2010, 10:05 AM)
what the heck my gift kene tahan at kastam.
its phone.
what to do?
hire pos laju as agent?

Can i ask them to sent to my house?
*
for phone for sure kene tahan maa.
u'll get 10% tax + sirim and other few thingys i gues need to pay them
corallinkz
post Jan 24 2010, 04:17 PM

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QUOTE(AskarPerang @ Jan 24 2010, 07:03 AM)
Just call the kastam office and let them know that you are far away and can't go to their office.
They will ask you to show them via fax / email of the invoice / price of the items. Then you have to agree to let pos laju bring the items to the nearest pos office. You have to collect and pay pos laju the cost before they hand the item to you.
*
can get discount from pos laju? i mean like item tax rm100, pay them rm50
lhongwuh
post Jan 24 2010, 05:23 PM

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i seriously don't think so...haha
SUSMNet
post Jan 24 2010, 10:17 PM

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QUOTE(AskarPerang @ Jan 24 2010, 07:03 AM)
Just call the kastam office and let them know that you are far away and can't go to their office.
They will ask you to show them via fax / email of the invoice / price of the items. Then you have to agree to let pos laju bring the items to the nearest pos office. You have to collect and pay pos laju the cost before they hand the item to you.
*
kastam call me at saturday.
say hire pos laju rm100 total.
phone only rm200

not worth it
ilovevs
post Jan 25 2010, 10:02 AM

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just wanna share my experience here..
i got a call from pos malaysia and my box was held last week by custom. there's 3 options ,

1. You can go there (Pusat Mel & Courier Pos Malaysia, KLIA) and do the clearance yourself, or

2. You can appoint pos malaysia to do the clearance for you. of course there's a handling charges for that. stated in the form RM 49.50.
This charges excluding duty and tax charges. or

3. You can appoint 3rd party agent / forwarder to do the clearance for you.

i decided to go there myself and do the clearance. arrived there around 10am. fill in some form, then they ask me to collect my box. so i collect my box at another counter (also at the same floor) , and then were asked to go to the inspection counter , where there's few custom officer there. i have to open the box and explain what are the items. i bring in some cosmetics items. after checking, they ask me to fill in the custom form (K1) . i have to go back to the first counter, and fill in some info, and wait for the K1 form to be ready about 30-40minutes. the system was quite slow that day.

i have to pay RM 18.00 for the form. no duty for cosmetic items (thank god)

i have to go back to the custom officer again (this time, is pegawai kanan). she check the items again, and look at the form. some q&a again..and finally she signed the form !

i think about 11.20am its all settled smile.gif
SUSMNet
post Jan 25 2010, 05:40 PM

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If declare wrong thing how?

i order china iphone but declare as 2nd hand mp4
princelim87
post Jan 28 2010, 11:22 AM

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do they open the package to check the item in ur box? o.O
AskarPerang
post Jan 28 2010, 07:40 PM

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QUOTE(princelim87 @ Jan 28 2010, 11:22 AM)
do they open the package to check the item in ur box? o.O
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They will only open and check inside the parcel once receiving your permission to do so.
mabaw
post Feb 1 2010, 09:28 PM

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i just wanna ask after custom clear the item(as said by the tracking site) how long it gonna be before the item show up at my doorstep?

any special treat for langkawi folk? duty free....... i'm leaving in langkawi so i guessed the custom office is butterworth office?
SUSsoundsyst64
post Feb 1 2010, 09:37 PM

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QUOTE(AskarPerang @ Jan 28 2010, 07:40 PM)
They will only open and check inside the parcel once receiving your permission to do so.
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i hardly doubt it. the customs open my package without telling me first. but luckily there's no item missing

user posted image
mabaw
post Feb 2 2010, 06:20 PM

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who is usps partner in malaysia for pririty mail international?

and how it usually take for item to reach our address after clear of custom
ilovevs
post Feb 3 2010, 11:00 AM

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QUOTE(soundsyst64 @ Feb 1 2010, 09:37 PM)
i hardly doubt it. the customs open my package without telling me first. but luckily there's no item missing

user posted image
*
yup, excatly..they will just open it for checking. most of my box was opened by pharmacy. so far, nothing missing.


Added on February 3, 2010, 11:02 am
QUOTE(mabaw @ Feb 2 2010, 06:20 PM)
who is usps partner in malaysia for pririty mail international?

and how it usually take for item to reach our address after clear of custom
*
Pos Malaysia is the partner for priority mail.

normally for my parcel, it will reach me around 3-5 working days once cleared custom.

This post has been edited by ilovevs: Feb 3 2010, 11:02 AM
mabaw
post Feb 3 2010, 12:33 PM

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if we want to track it can we use pos malaysia website?
ilovevs
post Feb 3 2010, 01:57 PM

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QUOTE(mabaw @ Feb 3 2010, 12:33 PM)
if we want to track it can we use pos malaysia website?
*
if u use USPS priority mail , u can track it from usps website here

This post has been edited by ilovevs: Feb 3 2010, 01:58 PM
SUSsoundsyst64
post Feb 3 2010, 02:37 PM

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QUOTE(mabaw @ Feb 3 2010, 12:33 PM)
if we want to track it can we use pos malaysia website?
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we can track using pos malaysia website

USPS ExpressMail International - poslaju
USPS Priority Mail International - posdaftar
coolice
post Feb 3 2010, 03:37 PM

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Hi guys, i have a parcel shipped with USPS Priority Mail too, it arrived in Malaysia custom last wed and stop updating since then in USPS tracking system
may i know who should i call to check?
mabaw
post Feb 3 2010, 04:01 PM

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same story with me.i kinda worried because the parcel doesnt show up in pos malaysia tracking n not with custom.it kinda like left unattended
AskarPerang
post Feb 3 2010, 04:33 PM

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QUOTE(coolice @ Feb 3 2010, 03:37 PM)
Hi guys, i have a parcel shipped with USPS Priority Mail too, it arrived in Malaysia custom last wed and stop updating since then in USPS tracking system
may i know who should i call to check?
*
QUOTE(mabaw @ Feb 3 2010, 04:01 PM)
same story with me.i kinda worried because the parcel doesnt show up in pos malaysia tracking n not with custom.it kinda like left unattended
*
Don't wait. Just call the nearest kastam office and provide the tracking number of your parcel.
They will update you the status and also the next course of actions. smile.gif


If you dont know which kastam office, just call LCCT kastam at 03-87872020.
mabaw
post Feb 6 2010, 12:48 PM

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got my item already.it appears at my doorstep 1 day after i mailed pos malaysia call centre asking them to track for me.
for priority mail u need tou use e parcel from pos malaysia to track ur item
sKyWiR3pT3lTd
post Feb 6 2010, 03:56 PM

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My brother bought an iPhone last week and he was stopped by custom and asked for undertable $ to let go his stuff. But he bought this item genuinely from a safe trader in US.

Why do they have to do this and ask for "treat" before item is released.
mabaw
post Feb 7 2010, 08:55 PM

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because this is malaysia ma
everything are possible
iphoneguy08
post Feb 7 2010, 11:51 PM

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1 Malaysia Boleh!
happyshirt
post Feb 21 2010, 04:03 PM

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QUOTE(ilovevs @ Jan 25 2010, 10:02 AM)

2. You can appoint pos malaysia to do the clearance for you. of course there's a handling charges for that. stated in the form RM 49.50.
This charges excluding duty and tax charges. or

*
Wanna ask bout the rm49.50. I had to collect my stuff at the Butterworth post office and then they tol me the kastam form is Rm49.50. Is it RM49.50 for KASTAM PUNYA FORM? that they charged me or is it handling charges. Cos walau-leh Malaysia really Boleh man i tel u. They took 45 minutes to key in the tax form. if me i think iw ud hv taken 5 min max 10 min how i know cos slow motion.... sloww, sloow then chit chat lagi. So my fren who went with me said now wonder charge rm49.50 for form cos take so long to comple doh.gif

my brother said slow mo was cos i didn't pay duit kopi. haiii.
Xero800
post Mar 4 2010, 01:54 AM

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Hey guys, can I check if anyone's bought any exquisite watches overseas such as Patek Philippe, Audemars Piguet, etc and got it shipped back? I'm looking to buy a pretty expensive watch, around RM 90k and getting it couriered via either DHL or FEDEX. I heard watches are non dutiable and would appreciate if anyone's got any feedback regarding purchasing watches overseas. Thanks!
AskarPerang
post Mar 6 2010, 11:43 PM

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QUOTE(happyshirt @ Feb 21 2010, 04:03 PM)
Wanna ask bout the rm49.50. I had to collect my stuff at the Butterworth post office and then they tol me the kastam form is Rm49.50. Is it RM49.50 for KASTAM PUNYA FORM? that they charged me or is it handling charges. Cos walau-leh Malaysia really Boleh man i tel u. They took 45 minutes to key in the tax form. if me i think iw ud hv taken 5 min max 10 min how i know cos slow motion.... sloww, sloow then chit chat lagi. So my fren who went with me said now wonder charge rm49.50 for form cos take so long to comple  doh.gif

my brother said slow mo was cos i didn't pay duit kopi. haiii.
*
Your items kena tax or not in the first place?

If no tax, then don't have to pay them anything.
And I do agree that they are slow when doing their works. Just take their own sweet time.
bbjslee
post Mar 7 2010, 01:52 PM

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QUOTE(Xero800 @ Mar 4 2010, 01:54 AM)
Hey guys, can I check if anyone's bought any exquisite watches overseas such as Patek Philippe, Audemars Piguet, etc and got it shipped back? I'm looking to buy a pretty expensive watch, around RM 90k and getting it couriered via either DHL or FEDEX. I heard watches are non dutiable and would appreciate if anyone's got any feedback regarding purchasing watches overseas. Thanks!
*
If you don't mind your watches got stolen... go ahead.
Read their insurance coverage well.
chinleong
post Mar 10 2010, 10:46 AM

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Hey guys, Read this! biggrin.gif biggrin.gif

user posted image

"Anda Ceria Kami Gembira"

Damn, my item stucked at Kastam also. Butterworth somemore!

This post has been edited by chinleong: Mar 10 2010, 10:48 AM
ilovevs
post Mar 11 2010, 12:15 PM

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QUOTE(happyshirt @ Feb 21 2010, 04:03 PM)
Wanna ask bout the rm49.50. I had to collect my stuff at the Butterworth post office and then they tol me the kastam form is Rm49.50. Is it RM49.50 for KASTAM PUNYA FORM? that they charged me or is it handling charges. Cos walau-leh Malaysia really Boleh man i tel u. They took 45 minutes to key in the tax form. if me i think iw ud hv taken 5 min max 10 min how i know cos slow motion.... sloww, sloow then chit chat lagi. So my fren who went with me said now wonder charge rm49.50 for form cos take so long to comple  doh.gif

my brother said slow mo was cos i didn't pay duit kopi. haiii.
*
the custom K1 form only cost me RM 18.00 i think.. (i can't remember the exact, bt it's definately less than RM 30.00.

RM 49.50 is the handling charges if you asked the pos malaysia to do the clearance for you.(i think this should includes the custom form charges).
filling in the form is fast, but their system sometimes very slow. coz once they completed the form (online) they have to submit to custom (online) and wait for their reply, there and then. once custom has reply only they can print out the form..

most probably your items has no tax + duty. but RM 49.50 is still ok compare if you want to do the clearance yourself and go to KLIA all the way from Penang rite? wink.gif

or even if you appoint a forwarder to do the clearance , it will be more expensive..

chinleong
post Mar 11 2010, 12:19 PM

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I just called the Butterworth Kastam, they said I need SIRIM approval for my GPS sensor.

Can I appoint Pos Malaysia to settle this for me in this case?
lhongwuh
post Mar 11 2010, 12:33 PM

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QUOTE(chinleong @ Mar 11 2010, 12:19 PM)
I just called the Butterworth Kastam, they said I need SIRIM approval for my GPS sensor.

Can I appoint Pos Malaysia to settle this for me in this case?
*
for SIRIM stuff, i suppose u need to settle yourself.
POS Malaysia only helps u to do custom clearance including tax payment but not for SIRIM matters~
chinleong
post Mar 11 2010, 01:56 PM

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QUOTE(lhongwuh @ Mar 11 2010, 12:33 PM)
for SIRIM stuff, i suppose u need to settle yourself.
POS Malaysia only helps u to do custom clearance including tax payment but not for SIRIM matters~
*
Thanks for the information.

I called up Butterworth Unit Trade & Forwarding 04-3235102 to find out the reason why my item was held by Kastam, the guy who picked up the phone seems like not really clear about the reasons.

Can I request them to forward the item to LCCT Kastam unit? I don't want to go all the way up to Penang to settle this stupid issue.

Btw, do you think their office open on Saturday? For Butterworth Kastam branch.


Maxkhoon
post Mar 15 2010, 01:49 AM

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http://forum.lowyat.net/topic/1355117

please help me.. this is my first time purchasing item online at Amazon..

so it's a Friends DVD complete box set..I was kind of know about this kastam things today o_O

I never know that if buy things from foreign country will be block and charge for a TAX which is not low!

OMG, so what can I do?
irmond
post Apr 3 2010, 07:22 AM

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QUOTE(keii-kun @ Dec 18 2007, 09:08 PM)
Ok, sharing my experience importing a wedding kimono for men from Japan. my japan friend did the transaction and got the kimono shipped to me . Kimono costs around RM1500.00

One day, poslaju called me whether I want them to be their agent, they will settle all the tax and procedure, then later I only pay them when pickup at Pos Laju branch.

I was practically thinking that the tax would be cheaper than me driving all the way from Melaka to KLIA (toll and petrol) so I agree.

2 days after that, poslaju called me tell me that procedure completed and they will forward the item to PosLaju Melaka. I was soooo shocked when hearing the tax and fee... total up to RM600++ DAMN!

if i had driven to KLIA, i could have negotiated with Kastam for the tax cos i bought it for my personal use (for my wedding!)

Moral : don't rely on POSLAJU as agent
*

actually, I don't think malaysia support this kind of fabric being sending over.
I heard that they actually banned batik coming from Indonesia. sad.gif

svage98
post Apr 3 2010, 08:09 AM

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I've bought some batik from Indonesia got no problem...the thing is if you purchased RM500 most likely it will get taxed...including fabric. The trick is to buy less than that.
zzzzzzzzzzzy
post Apr 3 2010, 10:02 PM

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why does it take forever to get thru the lcct poslaju hotline? any one knows thier business hours?
AskarPerang
post Apr 4 2010, 03:55 AM

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QUOTE(zzzzzzzzzzzy @ Apr 3 2010, 10:02 PM)
why does it take forever to get thru the lcct poslaju hotline? any one knows thier business hours?
*
Working hours the same for all government sector.
8.30AM to 4.30PM with a break for lunch in the afternoon.

But then again, they will be lazy to pick up calls. You have to keep on trying your luck.
svage98
post Apr 5 2010, 02:00 PM

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QUOTE(Maxkhoon @ Mar 15 2010, 01:49 AM)
http://forum.lowyat.net/topic/1355117

please help me.. this is my first time purchasing item online at Amazon..

so it's a Friends DVD complete box set..I was kind of know about this kastam things today o_O

I never know that if buy things from foreign country will be block and charge for a TAX which is not low!

OMG, so what can I do?
*
If the dvd boxset is big or cost > RM500 then Kastam will detain your stuff when arrive. Foreign dvds actually need to get clearance from Kementerian Perdagangan Dalam Negeri dan Hal Ehwal Pengguna Malaysia (the building is opposite of Pos Malaysia LCCT) otherwise the kastam will not release your item. So my advice make sure you buy in small shipments costing less than RM500 to avoid getting your items detained by kastam.

This post has been edited by svage98: Apr 5 2010, 02:00 PM
zax1992
post Apr 5 2010, 11:11 PM

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everyone...i need ur helps...i had bought a handphone from HK and wat should I declare it as???is it sure hav to pay tax??if declare as camera or other thing which is less than rm500???
mykazza
post Apr 23 2010, 12:21 PM

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my product are held by custom, no note from pos malaysia.. and the product is within malaysia, why would that hold that ?
JasonSky
post Apr 23 2010, 12:35 PM

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QUOTE(zax1992 @ Apr 5 2010, 11:11 PM)
everyone...i need ur helps...i had bought a handphone from HK and wat should I declare it as???is it sure hav to pay tax??if declare as camera or other thing which is less than rm500???
*
Handphone almost 100% will get taxed. Don't bother declaring a different name as Customs will know its a handphone. Once they hold the item you will need to go to SIRIM to get an approval sticker. There are a few additional charges that you will need to pay.

QUOTE(mykazza @ Apr 23 2010, 12:21 PM)
my product are held by custom, no note from pos malaysia.. and the product is within malaysia, why would that hold that ?
*
Depends, what kinda items you are posting?
mykazza
post Apr 23 2010, 01:50 PM

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QUOTE(JasonSky @ Apr 23 2010, 12:35 PM)
.
Depends, what kinda items you are posting?
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car parts
todd14
post Apr 23 2010, 06:56 PM

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sorry for replyin
wrong press
how do i delete tis post?

This post has been edited by todd14: Apr 23 2010, 06:57 PM
lhongwuh
post Apr 23 2010, 07:48 PM

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QUOTE(mykazza @ Apr 23 2010, 01:50 PM)
car parts
*
just give them a call if u did not received the kastam letter.
Is it detained or it's just under inspection?
don't get those 2 mixed up smile.gif
irene soong
post Jun 3 2010, 08:28 PM

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i'd bought 5 dresses + shirts from singapore and the items have yet to reach me. it has already been 2 weeks.

can anyone tell me if it's normal to wait for such a long period of time? or it's highly probable that my parcel has been held by the kastam?

i used normal mail anyway =(

please guide me, i am really helpless =(
roticanai92
post Jun 4 2010, 01:18 AM

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QUOTE(irene soong @ Jun 3 2010, 08:28 PM)
i'd bought 5 dresses + shirts from singapore and the items have yet to reach me. it has already been 2 weeks.

can anyone tell me if it's normal to wait for such a long period of time? or it's highly probable that my parcel has been held by the kastam?

i used normal mail anyway =(

please guide me, i am really helpless =(
*
maybe u can try to wait for another week?
normal mail is slow, so maybe u have to be patient.
any tracking number given?
nanakopy87
post Jun 5 2010, 01:12 PM

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normal mail dun hv tracking code.i dun think they will tahan 6 clothes rite?since its not in bulk.but how much total those clothes are?
anyway,anyone facing problems wit pos malaysia recently?i ordered something frm japan recently.they had shipped my stuff on 24th,but i haven receive it yet.it suppose to reach on tis week,but no.
sranua
post Jun 7 2010, 03:39 PM

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My bro had receive several items from his Londoner's friend such as HP Laptop, gold watches and Nokia Communicator.
Now it was being held by the Custom and somebody from the Custom ask my bro to ready RM5000.00 in order to bail out the goods.
Question here..
1. Is he a genuine Custom Officer since he contact my bro using his handphone and not official govt. telephone.
2. Did he need to fork out rm5000.00 just to to ensure he get the goods.
What for rm5000.00
newbi3s
post Jun 7 2010, 03:53 PM

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QUOTE(sranua @ Jun 7 2010, 03:39 PM)
My bro had receive several items from his Londoner's friend such as HP Laptop, gold watches and Nokia Communicator.
Now it was being held by the Custom and somebody from the Custom ask my bro to ready RM5000.00 in order to bail out the goods.
Question here..
1. Is he a genuine Custom Officer since he contact my bro using his handphone and not official govt. telephone.
2. Did he need to fork out rm5000.00 just to to ensure he get the goods.
What for rm5000.00
*
Nope it's not genuine
lhongwuh
post Jun 7 2010, 03:57 PM

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QUOTE(sranua @ Jun 7 2010, 03:39 PM)
My bro had receive several items from his Londoner's friend such as HP Laptop, gold watches and Nokia Communicator.
Now it was being held by the Custom and somebody from the Custom ask my bro to ready RM5000.00 in order to bail out the goods.
Question here..
1. Is he a genuine Custom Officer since he contact my bro using his handphone and not official govt. telephone.
2. Did he need to fork out rm5000.00 just to to ensure he get the goods.
What for rm5000.00
*
1.100% not genuine blush.gif
2.Pay tax according to the proper Tariff set. 5K is a lot even for tax.
newbi3s
post Jun 7 2010, 03:58 PM

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That's conman for sure
sranua
post Jun 7 2010, 04:10 PM

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I better warn my bro....this is 1st time receiving goods from oversea...I guess people want to take advantage.
corallinkz
post Jun 9 2010, 03:38 AM

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QUOTE(sranua @ Jun 7 2010, 03:39 PM)
My bro had receive several items from his Londoner's friend such as HP Laptop, gold watches and Nokia Communicator.
Now it was being held by the Custom and somebody from the Custom ask my bro to ready RM5000.00 in order to bail out the goods.
Question here..
1. Is he a genuine Custom Officer since he contact my bro using his handphone and not official govt. telephone.
2. Did he need to fork out rm5000.00 just to to ensure he get the goods.
What for rm5000.00
*
BANKIN and get SCAMMED. good luck.
Dreamworkz
post Jun 10 2010, 11:48 AM

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QUOTE(corallinkz @ Jun 9 2010, 03:38 AM)
BANKIN and get SCAMMED. good luck.
*
He should receive the arrvial notice as well as the notificaton frm Customs, this is the procedure in KLIA cargo clearance.
Believe those whom have called him could be a freelance agent that does clearance ad-hoc for such consignment brows.gif

My advice is meet him and discuss further otherwise ignore him and DIY icon_idea.gif
corallinkz
post Jun 10 2010, 12:12 PM

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QUOTE(Dreamworkz @ Jun 10 2010, 11:48 AM)
He should receive the arrvial notice as well as the notificaton frm Customs, this is the procedure in KLIA cargo clearance.
Believe those whom have called him could be a freelance agent that does clearance ad-hoc for such consignment  brows.gif

My advice is meet him and discuss further otherwise ignore him and DIY  icon_idea.gif
*
no such thing as clearance agents for item like phone etc, customs will call direct from their office. at least based on my experience. and u can meet up personally, ask their to proof how genuine they are by asking abt the kad kuasa from them.

@sranua case, this is typical NIGGER scammed case. well, heard alot of it actly.
K.I.T.T
post Jun 10 2010, 01:31 PM

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if 1000pcs mouse from China how to kira the tax?
Dreamworkz
post Jun 10 2010, 02:16 PM

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QUOTE(K.I.T.T @ Jun 10 2010, 01:31 PM)
if 1000pcs mouse from China how to kira the tax?
*
If it's optical mouse then is should be DUTY free ! if life mouse hmm.gif band from entering rolleyes.gif
K.I.T.T
post Jun 10 2010, 08:36 PM

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QUOTE(Dreamworkz @ Jun 10 2010, 02:16 PM)
If it's optical mouse then is should be DUTY free ! if life mouse hmm.gif  band from entering rolleyes.gif
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why no tax? 1000pcs woo.
Dreamworkz
post Jun 10 2010, 09:45 PM

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QUOTE(K.I.T.T @ Jun 10 2010, 08:36 PM)
why no tax? 1000pcs woo.
*
The item is classified under IT products accessories... icon_rolleyes.gif
huangyong
post Jul 19 2010, 07:00 PM

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what if items kena stolen in kastam?
can file complaints? (i think it is useless)
can report police? (i think they don't care)

there must be some way to fight against this kind of things..

media? or make it political issues? wadever...
UserU
post Jul 20 2010, 02:44 PM

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Nothing, except a refund from the company/ individual. Seriously, Malaysia has issues when it comes to these kind of things. Two similar cases has already happened to me:
1) Ordered an item from Play-Asia since 24th May. Sent through Air Economy Box(insured, but no tracking number). Almost 2 months have passed and I have never received any letter from the custom or the post office to collect the item. Contacted P-A support and they were very confused with the mishap. Got refunded in store credits after that.


2) Friend sent a handphone from Australia in March. Until now, I still haven't heard any news about it. Unfortunately, my friend lost the tracking number so there's no way to track it.

Definitely some imbeciles on our side that sabotages our belongings.

This post has been edited by UserU: Jul 20 2010, 02:46 PM
huangyong
post Jul 20 2010, 03:28 PM

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possible gang up and call for class action,, at least make headline man..hahaha
abubin
post Jul 20 2010, 04:08 PM

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always buy insurance and keep the tracking no. If you are careless, you can't blame people for it. Blame yourselves. If those already done but still missing then can claim insurance. No need to waste your time tracking the item.
steventan85
post Jul 22 2010, 10:10 AM

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can i import perfume from amazon.com ? will customs stop it and not allowed it to come in ? any taxes ? thx
huangyong
post Jul 23 2010, 09:58 AM

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QUOTE(steventan85 @ Jul 22 2010, 11:10 AM)
can i import perfume from amazon.com ? will customs stop it and not allowed it to come in ? any taxes ? thx
*
i think liquid is kinda difficult, i kena for skin care b4...
steventan85
post Jul 23 2010, 10:10 AM

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QUOTE(huangyong @ Jul 23 2010, 09:58 AM)
i think liquid is kinda difficult, i kena for skin care b4...
*
they hold ur items for weeks? or they tax on ur item ?

biggrin.gif
4Rings
post Jul 23 2010, 10:40 AM

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Skin care products need registration. I am not sure about perfume. There are 2 reasons if your parcel is detained by customs. 1 is you have to pay duty. 2 is your goods are confiscated for illegal import. Once confiscated you can say goodbye to your goods or resend back to your supplier or send to Singapore and collect from there.
hikarireika
post Aug 22 2010, 12:00 AM

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I bought a CD + 1 tshirt + 1 poster from the US (it's bundled). The total is approx just over RM100. Will that kena tahan also?

I'm wondering coz my item was shipped 12th June. Now is 21 August rclxub.gif
I read another user here bought 2cd from Korea and that kena tahan + pay tax also. I scared mine will also kena the same but I still haven't gotten any notice from kastam or pos malaysia or anyone sad.gif

I didn't pay extra for insurance + tracking number.. So now I dunno where my parcel went cry.gif so regret!
leroy87
post Sep 5 2010, 09:07 PM

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Hi guys,
I plan to buy a rear tail light for my car, 1 pair of it.
I was wondering will this specific item be taxed. The value of the item sold in ebay is around USD69.99.
Seller will be using USPS priority.. If kena tax or tahan, will custom inform me? or send me letter? Please enlighten me thanks....
XiuKeong
post Sep 5 2010, 11:20 PM

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If I buy bag from Amazon, no tax will be charged right?
rEDs
post Sep 5 2010, 11:44 PM

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QUOTE(leroy87 @ Sep 5 2010, 04:07 PM)
Hi guys,
I plan to buy a rear tail light for my car, 1 pair of it.
I was wondering will this specific item be taxed. The value of the item sold in ebay is around USD69.99.
Seller will be using USPS priority.. If kena tax or tahan, will custom inform me? or send me letter? Please enlighten me thanks....
*
for this price, no tax and peace of mind delivery.
leroy87
post Sep 6 2010, 09:45 AM

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so they will refer how much the seller declare the price of the product on the parcel?
Since this is taillamp for a car, i think the weight is around 2kg and the box sure is like quite big. And of coz these lights is hard to get in Malaysia thast why i order online.. i don think they will tax right cause it doesnt harm Malaysia businessman also..
Please advise...
Using USPS will provide tracking and all the details right?
charkuoi
post Sep 6 2010, 07:14 PM

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I buy 2 item. 1 from canada n 1 from hong kong. i waited for 2 months but still dun receive the item. i oredi email kastam 2 ask about the procedure to let go my item. but still dun hv any reply...
leroy87
post Sep 7 2010, 02:48 PM

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bro 2 months is too long man..
call
Pusat Panggilan Kastam
Tel: 03-78067200
Faks: 03-78067599

and ask.. before the raya holidays u better ask now...goodluck
qwer312
post Sep 8 2010, 09:30 PM

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for regular airmail without registered (SAL unregistered) from japan, i wonder whether can i go to KLIA and give my address and name to the customs ppl for them to check whether my regular airmail is being hold by them or not? I also dont have any tracking number and receive any letter from postman regarding this airmail.

This post has been edited by qwer312: Sep 8 2010, 09:34 PM
leroy87
post Sep 8 2010, 11:59 PM

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how long has it been?
qwer312
post Sep 9 2010, 03:16 AM

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QUOTE(leroy87 @ Sep 8 2010, 11:59 PM)
how long has it been?
*
1 and half months...
Stephen Hong
post Sep 10 2010, 04:30 PM

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QUOTE(leroy87 @ Sep 6 2010, 09:45 AM)
so they will refer how much the seller declare the price of the product on the parcel?
Since this is taillamp for a car, i think the weight is around 2kg and the box sure is like quite big. And of coz these lights is hard to get in Malaysia thast why i order online.. i don think they will tax right cause it doesnt harm Malaysia businessman also..
Please advise...
Using USPS will provide tracking and all the details right?
*
this is taxable item, if cif value more than RM500, sure kena....


Added on September 10, 2010, 4:32 pm
QUOTE(XiuKeong @ Sep 5 2010, 11:20 PM)
If I buy bag from Amazon, no tax will be charged right?
*
if cif value > RM500, have to pay tax.

This post has been edited by Stephen Hong: Sep 10 2010, 04:32 PM
leroy87
post Sep 15 2010, 09:07 AM

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Out of Foreign Customs, September 14, 2010, 8:03 pm, MALAYSIA

Means sudah lepas frm kastam right???
World_of_Julie
post Sep 15 2010, 12:19 PM

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QUOTE(leroy87 @ Sep 15 2010, 09:07 AM)
Out of Foreign Customs, September 14, 2010, 8:03 pm, MALAYSIA

Means sudah lepas frm kastam right???
*
(I)
Seeing that for live! tracking usually means your courier service provider got it thru so far out of customs.

(II)
Majority international courier service providers will need to allow / go thru poslaju Malaysia (which uses EMS worldwide system) once they reach Malaysia - bagi mereka bisnes juga.

Unless you pay for the hefty premium choosing UPS, DHL, FeDex's league.

(III)
Some goodie items passing thru H.K. (historical case) or certain regional hubs does have a statistic of getting lost (human reason). Simply file for lost and receive the max of what you can claim while not everything int'l can be insured... pending courier organizations. After a long period, you might find your parcel somehow if being luckily-unlucky, with the claim monies as extra...

(IV)
Tis not USA and not necessary Tax Free Mail-Order purchases.
Gotta provide the "respect" for each country's 'law' however they may like to interpret it at operational level.

(V-a)
If got hold up by customs, you can ask your "only choice of local courier company" to help you pay for it, or go in person to pay for it yourself [perhaps some negotiation upon arrangement].
Tax Tariff Excise Duty Insurance Handling etc will apply. +++ Best be prepared to know your category code and done much homework.

(V-b)
Confiscated or other detained reasons = not so handsome.
Settle in person within the X days, else item will be returned / unknown haha.

(VI)
But heck, you get to ride the numbers thru courier, a gamble if it's not important:
Aiya kena tax then tax me, if got caught tis batch no value liao-lor. But if not, oredi within acceptable risk taken.
Pending your art of description, advised to be as per described still - else tak ada bagi muka, you may 've to pay heavily to even get the itinerary out if possible at all.

_ _ _


OR... should it be a cyclical routine, and it's a business to you,
you may explore the way economical rate, and find the right specialists suitable for where you want it from, and to where.



[ commercial: importation handling & services ]


~ ~ ~ ~ ~ And there's also optional services and solution providers to contribute their part in helping and facilitating the many facets and trading counries' shipping and customs handling.

This' a sample focusing mainly on assisting in importation of your cargo (from your supplier/ partner/ factory in P.R. China) to Malaysia:

--- Be it a small trading house, SOHO, online retailer.
--- Your cargo can range from small items, to specialized container(s).




user posted image
A small box, few parcels, segregated cargo or containers.


user posted image
Shipping, Customs Handling, Tax Tariffs Excise Duty, Paperworks, etc., all the way to your doorstep.





_ _ _ _ _

POST WILL BE UPDATED SOON: Currently under construction - this just a preview.

My apologies for our current handling capacity, recommended to await when more systems are in place and I can serve you in person better.


MSN Live! chat - Even faster if you've an existing Client Servicing Account:
*** JulieShipping.Asia-111A1 [at] worldofjulie [dot] net
*** JulieShipping.Asia-222B2 [at] worldofjulie [dot] net
leroy87
post Sep 15 2010, 01:47 PM

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thanks alot for the useful tips julie!
qwer312
post Sep 24 2010, 11:46 PM

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i want to ask did customs have or keep the record of unregistered parcel? mean the parcel do not have any tracking number. I just wondering can i phone call customs and provide my name and address to them to check whether my parcel is hold or detain by them? ...since these day our godlike postman is possible to forget to send the notice letter from customs.

Because i have 4 unregistered SAL parcel sent from japan at early of this month, 2 of the parcel which declare low value alrdy arrive, another 2 parcel which declare about rm300-400 each still not yet arrive...i wondering what happen. Anyone know phone number of LCCT/KLIA customs?
Lando@potretqaseh
post Mar 8 2011, 01:12 PM

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What about photographic item.my item kena tahan.i thought photographic item is free from tax
vat69sf
post Mar 17 2011, 02:13 PM

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CAN SOME HELP ME..

I ORDER FLASHLIGHT FROM U.S AND THE PRICE IS USD150 AND POSTAGE USD20..THEY USING USPS PRIORITY MAIL INTERNATIONAL FLAT RATE ENVELOPE..THEY SENT OUT THE ITEM ON 15/03/2011..SO MY QUESTION IS:-

1. HOW MUCH I NEED TO PAY TO CUSTOM AS TAX? and
2. HOW MANY DAYS THE ITEM TAKES TO ARRIVE IN MALAYSIA? PLEASE ESTIMATE ON WHAT DAY THE ITEM ARRIVE AND DATE?

THANKS...

ndgoh
post Mar 17 2011, 03:17 PM

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QUOTE(vat69sf @ Mar 17 2011, 02:13 PM)
CAN SOME HELP ME..

I ORDER FLASHLIGHT FROM U.S AND THE PRICE IS USD150 AND POSTAGE USD20..THEY USING USPS PRIORITY MAIL INTERNATIONAL FLAT RATE ENVELOPE..THEY SENT OUT THE ITEM ON 15/03/2011..SO MY QUESTION IS:-

1. HOW MUCH I NEED TO PAY TO CUSTOM AS TAX? and
2. HOW MANY DAYS THE ITEM TAKES TO ARRIVE IN MALAYSIA? PLEASE ESTIMATE ON WHAT DAY THE ITEM ARRIVE AND DATE?

THANKS...
*
Photographic material are custom free. If the total cost exceeds RM500, kastam may tahan. Have to ask Poslaju clear on your behalf (They will contact you) The charges are approx. RM50.

Arrival date approx +- 10 working days.
vat69sf
post Mar 18 2011, 10:11 AM

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CAN SOME HELP ME..

THE SELLER USED Priority Mail International Flat Rate Envelope AND MY QUESTION IS:

1. CAN I TRACE MY ITEM WHEN THE SELLER USING THIS TYPE OF SERVICE FROM USPS?

2. CAN I CLAIM IF MY ITEM IS NOT ARRIVE IN MALAYSIA WHEN THE SELLER USING THIS TYPE OF SERVICE FROM USPS?

3. HOW DID WE GET THE TRACKING NUMBER? IS IT GAVE BY THE SELLER OR EMAIL BY USPS?

THANKS..
amirsubhi
post Mar 18 2011, 10:21 AM

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QUOTE(vat69sf @ Mar 18 2011, 10:11 AM)
CAN SOME HELP ME..

THE SELLER USED Priority Mail International Flat Rate Envelope AND MY QUESTION IS:

1. CAN I TRACE MY ITEM WHEN THE SELLER USING THIS TYPE OF SERVICE FROM USPS?

2. CAN I CLAIM IF MY ITEM IS NOT ARRIVE IN MALAYSIA WHEN THE SELLER USING THIS TYPE OF SERVICE FROM USPS?

3. HOW DID WE GET THE TRACKING NUMBER? IS IT GAVE BY THE SELLER OR EMAIL BY USPS?

THANKS..
*
if usps, you can track it using Pos malaysia ig it has arrived malaysia(you can check at usps to know wether has arrived malaysia or not..just key in the tracking number
Jenglot
post Mar 19 2011, 12:07 AM

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QUOTE(vat69sf @ Mar 18 2011, 10:11 AM)
CAN SOME HELP ME..

THE SELLER USED Priority Mail International Flat Rate Envelope AND MY QUESTION IS:

1. CAN I TRACE MY ITEM WHEN THE SELLER USING THIS TYPE OF SERVICE FROM USPS?

2. CAN I CLAIM IF MY ITEM IS NOT ARRIVE IN MALAYSIA WHEN THE SELLER USING THIS TYPE OF SERVICE FROM USPS?

3. HOW DID WE GET THE TRACKING NUMBER? IS IT GAVE BY THE SELLER OR EMAIL BY USPS?

THANKS..
*
ur keyboard rosak aa???
vat69sf
post Mar 19 2011, 04:01 AM

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ONE OF THE SELLER ON EBAY SAY THAT:

"hello my friend, your item has posted. United states parcel service does not track packages with tracking numbers to overseas. Your package is attached with a customs number LC86473841US"

IS IT POSSIBLE I CAN NOT TRACE THE CUSTOM NUMBER GIVEN IN USPS WEBSITE..OR SELLER IS A LIAR AND HE NEVER SHIPPING THE ITEM..

THANKS...
Strawberry<3
post Mar 19 2011, 10:47 AM

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QUOTE(vat69sf @ Mar 19 2011, 04:01 AM)
ONE OF THE SELLER ON EBAY SAY THAT:

"hello my friend, your item has posted. United states parcel service does not track packages with tracking numbers to overseas. Your package is attached with a customs number LC86473841US"

IS IT POSSIBLE I CAN NOT TRACE THE CUSTOM NUMBER GIVEN IN USPS WEBSITE..OR SELLER IS A LIAR AND HE NEVER SHIPPING THE ITEM..

THANKS...
*
If according to here: http://www.usps.com/international/priority...ternational.htm

Online Tracking - Put our delivery information to work for you. Track PMI package shipments. Note: Tracking is not available for Priority Mail International Flat Rate Envelopes or Priority Mail International Small Flat Rate Boxes.
jady
post Mar 19 2011, 11:23 AM

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QUOTE(vat69sf @ Mar 19 2011, 04:01 AM)
ONE OF THE SELLER ON EBAY SAY THAT:

"hello my friend, your item has posted. United states parcel service does not track packages with tracking numbers to overseas. Your package is attached with a customs number LC86473841US"

IS IT POSSIBLE I CAN NOT TRACE THE CUSTOM NUMBER GIVEN IN USPS WEBSITE..OR SELLER IS A LIAR AND HE NEVER SHIPPING THE ITEM..

THANKS...
*
USPS cannot track First Class Mail, or Priority Small Flat Rate Box.
sfwong1
post Mar 19 2011, 02:26 PM

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wanna ask,if example my package cost more than rm500? how would they charge me?i think my item cost around rm2k and i plan to ship 20units here,how the calculation work? anyone mind telling me pls.
skye_ku
post Mar 21 2011, 09:13 PM

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hi all sis/bro...
do u know how the malaysia custom tax for hifi system??
im interested buy the amplifier from ebay...but dunno the procedure.
can any1 here can help??
Jenglot
post Mar 23 2011, 10:06 AM

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Calculatuion will be based on = (Price + shipping + insurance) x exchange rate x import tax ( if there any) x sales tax ( if there any )..

plus some documents fee..
subaiku
post Mar 23 2011, 08:59 PM

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huh, our kastams really daylight robbers... got my first 'kena tahan' experience a few weeks ago... my package was quite a big boxlah... but value was quite low.. not even 300 rm in total, but when i went to pick up my package and opened it up for inspection (my items all old toys and clothes) the kastam lady can ask me like asking for bribe '50 ringgit boleh tak?'.... i said tak boleh also no use, they still die die also charged me 50 ringgit... even tho plus shipping not even over 500rm in total... tongue.gif

a few things i notice though, if u get your package sent from overseas, better not have the sender fill in a pro forma form... i think that allows the kastam to inspect your package and therefore more likely to kena tahan... reason i think so is because so far all my packages that kena tahan is from a shipping forwarder i use and they always do things proper and fill up a pro forma form.... all my years of shipping stuff from US from ebay never kena tahan also.. coz most of the time, the sender is not a business and they don't fill up a pro forma form...
SUSLuckyDucky
post Mar 24 2011, 03:22 AM

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QUOTE(subaiku @ Mar 23 2011, 08:59 PM)
huh, our kastams really daylight robbers... got my first 'kena tahan' experience a few weeks ago... my package was quite a big boxlah... but value was quite low.. not even 300 rm in total, but when i went to pick up my package and opened it up for inspection (my items all old toys and clothes) the kastam lady can ask me like asking for bribe '50 ringgit boleh tak?'.... i said tak boleh also no use, they still die die also charged me 50 ringgit... even tho plus shipping not even over 500rm in total... tongue.gif

a few things i notice though, if u get your package sent from overseas, better not have the sender fill in a pro forma form... i think that allows the kastam to inspect your package and therefore more likely to kena tahan... reason i think so is because so far all my packages that kena tahan is from a shipping forwarder i use and they always do things proper and fill up a pro forma form.... all my years of shipping stuff from US from ebay never kena tahan also.. coz most of the time, the sender is not a business and they don't fill up a pro forma form...
*
what do you mean by pro forma form
do you mean the custom declaration form?
mind to explain ? notworthy.gif
sherlyn20
post Mar 25 2011, 03:46 PM

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Hi! someone post a DVD (a prize) from Australia to me on 7th March 2011. But i haven't received yet. Is that possible it being held by custom? it is just a pcs of DVD only. or i should wait it little bit longer before i have to worry?

Thanks.
vat69sf
post Apr 1 2011, 10:49 AM

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How long it will take the item to arrive in Malaysia from US if the seller used USPS International Standard Shipping?

Thanks..
sherlyn20
post Apr 6 2011, 02:09 PM

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Finally i have received the parcel from australia after 1 month waiting. It send by normal post, no signature required. I think it is being hold by malaysia kastam for so long
zeannjian
post Apr 25 2011, 06:23 PM

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What about iPad 2?

sent via USPS.

Will Kastam kacau?

Thanks.
newbi3s
post Apr 26 2011, 09:19 AM

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QUOTE(zeannjian @ Apr 25 2011, 06:23 PM)
What about iPad 2? 

sent via USPS.

Will Kastam kacau?

Thanks.
*
By law

Sales Tax: 10%
Import Duty: 0%
Regulatory Approval: SIRIM
zeannjian
post Apr 26 2011, 10:22 AM

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QUOTE(zeannjian @ Apr 25 2011, 06:23 PM)
What about iPad 2? 

sent via USPS.

Will Kastam kacau?

Thanks.
*
Thank you guys, just wanna inform that my iPad 2 have reach home safe and smooth.
Lucky it get thru kastam.

Thank you for much info!
nEcROmaNcEr69
post Apr 26 2011, 02:33 PM

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Hai, want to ask,
Customs held my item at 16/4, then i got card to from them about my item at 18/4,
Then i appointed poslaju as my agent and my item cleared at 23/4,
So want to ask when my item will arrive to nearest post office? today is 26/4. -.-
davinlicious
post Apr 26 2011, 07:16 PM

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do u have a tracking number?
or u can visit the nearest poslaju office
newbi3s
post Apr 26 2011, 11:05 PM

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QUOTE(davinlicious @ Apr 26 2011, 07:16 PM)
do u have a tracking number?
or u can visit the nearest poslaju office
*
call them first to check
nEcROmaNcEr69
post Apr 26 2011, 11:15 PM

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I called poslaju klang but got "nombor yang anda dail tiada dalam perkhidmatan". Anyone can help me?
newbi3s
post Apr 26 2011, 11:29 PM

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QUOTE(nEcROmaNcEr69 @ Apr 26 2011, 11:15 PM)
I called poslaju klang but got "nombor yang anda dail tiada dalam perkhidmatan". Anyone can help me?
*
cannot be lah. What's the number you called?
lhongwuh
post Apr 27 2011, 12:01 AM

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call poslaju general number la..
1300300300
nEcROmaNcEr69
post Apr 27 2011, 12:48 AM

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QUOTE(newbi3s @ Apr 26 2011, 11:29 PM)
cannot be lah. What's the number you called?
*
i called 0331678404 n 0331688053. weird rite? taken from their website. blink.gif
madeleine_1406
post Apr 27 2011, 02:51 AM

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QUOTE(nEcROmaNcEr69 @ Apr 26 2011, 08:48 AM)
i called 0331678404 n 0331688053. weird rite? taken from their website. blink.gif
*
u should call this number 1300300300
normally after iu appoint poslaju as agent,mostly ur parcel will arive u in 2-5day time
tokol87
post May 8 2011, 08:27 AM

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Guys i need your opinion,

i just bought 2 set phone from china, and i ask the seller to do packaging just like a gift,

i ask them to declare as a gift which they are agree, and i send the parcel by DHL.

the seller will declared price below RM400 as per my request.

did my parcel still gonna stuck at customs or it will go pass smoothly??

This post has been edited by tokol87: May 8 2011, 08:30 AM
iampokemon
post May 8 2011, 01:14 PM

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QUOTE(tokol87 @ May 8 2011, 08:27 AM)
Guys i need your opinion,

i just bought 2 set phone from china, and i ask the seller to do packaging just like a gift,

i ask them to declare as a gift which they are agree, and i send the parcel by DHL.

the seller will declared price below RM400 as per my request.

did my parcel still gonna stuck at customs or it will go pass smoothly??
*
It will pass smoothly. Don't worry. If it is to be taxed, it will be taxed according to the invoice from your seller. If it is considered imitation then it will be confiscated. Good luck
madeleine_1406
post May 28 2011, 04:20 PM

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QUOTE(iampokemon @ May 7 2011, 09:14 PM)
It will pass smoothly. Don't worry. If it is to be taxed, it will be taxed according to the invoice from your seller. If it is considered imitation then it will be confiscated. Good luck
*
depends on luck as what i kenw phone will need sirim for it
phat_ox
post Jun 2 2011, 03:43 PM

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..

This post has been edited by phat_ox: Sep 8 2012, 03:17 AM
naith
post Jun 2 2011, 04:03 PM

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QUOTE(phat_ox @ Jun 2 2011, 03:43 PM)
Guys, need some advise. I have been purchasing collectible toys from US and most of the time they are not taxed because the amount is less than RM500.
Today is the first time I got taxed because it is worth RM800. The kastam guy says my name is familiar as I get packages from US quite often. The things that I bought are from different sellers btw and for my personal collection.
He says that even though the amount is not more than 500 but I can still be taxed because I have many packages and I might be getting them for business purpose or something  rclxub.gif  doh.gif
So my questions are, can they tax me even though the amount is less than RM500? Or tax me by combining the amount of different packages?
Personally I think the guy is just bull-ishing  tongue.gif Any ideas?
*
Actually, they can. I bought some collectibles last month, with the value coming to about RM 15X (excluding shipping, which was about RM 70). But Cargo added RM 384.50 to the freight charges, so the total exceeded RM 500. Then I was taxed for 10% of the "total".

When I inquired with customs about where the freight charges came from, this was the reply I received:

"Tatacara penilaian harga bagi barangan Import adalah berasaskan Sistem Penilaian Kastam Pertubuhan Perdagangan Dunia (WTO) bagi mencapai nilai CIF (Cost, Insurance & Freight). Berdasarkan semakan dokumen yang disertakan, harga belian (cost) adalah RM156.15 (US50.97), insurans 1% atas harga belian RM1.56 dan tambang (freight) RM384.50. Untuk makluman pihak tuan, kadar tambang yang diterima pakai adalah berdasarkan The Air Cargo Tariff (TACT) yang diterbitkan oleh International Air Transport Association (IATA) dimana caj minima untuk dagangan dibawah 5.8kg dari USA adalah RM384.50."



phat_ox
post Jun 2 2011, 04:40 PM

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This post has been edited by phat_ox: Sep 8 2012, 03:18 AM
naith
post Jun 2 2011, 05:33 PM

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It's supposed to be, but I think they assigned their own freight charges since the shipping charges were not declared on the invoice.
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post Jun 2 2011, 05:39 PM

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This post has been edited by phat_ox: Sep 8 2012, 03:18 AM
Xromix
post Jun 3 2011, 04:12 PM

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QUOTE(naith @ Jun 2 2011, 05:33 PM)
It's supposed to be, but I think they assigned their own freight charges since the shipping charges were not declared on the invoice.
*
What if the shipping charges were free (clearly stated in the invoice from the seller under the subtotal)?

Cause I bought 6 pieces of clothes from an Australian store (which amounted to AUD50/about RM165) and they offered free shipping for purchases over AUD50, and I was taxed RM52.79 (10%) because after adding the freight charges according to the Air Cargo Tariff table (RM363.72, what an absurd rate), the total exceeds RM500!

EDIT: Called FedEx, Kastam, FedEx, Kastam and finally FedEx again about this matter (as my parcel was sent through FedEx). I have been told that many people are caught in this situation due to the new amendments made by the Kastam effective 31 March 2011 onwards, regarding the new "freight cost" where the freight cost are quadrupled. shocking.gif . Hence those people who use courier services (DHL, FedEx) with systems that are fully online and synced with KLIA Kastam etc, will most likely be imposed with this ridiculous "freight cost" (as what I have been told through the phone by the FedEx agent). vmad.gif mad.gif . Now I have no choice but to pay this ridiculous amount of tax. sad.gif

How they calculate is your "total" amount taxable is value of items + insurance (1% of item value) + freight charges (according to the table, not according to what you paid!!!)

P/S: I have managed to get the TACT table from FedEX, you can download it as attached.
Attached File  Jadual_kos_tambang__Jadual_A_.pdf ( 18.99k ) Number of downloads: 371


The worst thing about this is that this amendment was 'quietly' implemented (the FedEx guy told me that they didn't even publish any notice or anything in the newspapers informing the public, at most only like 1 small paragraph on the newspaper 2 days ago). So those that are not aware of this change will only find out once they get billed by Kastam, and will have pay the ridiculous charges if they want their item!!!! shakehead.gif vmad.gif mad.gif doh.gif shocking.gif

Just thought I should share what I found out.

This post has been edited by Xromix: Jun 3 2011, 05:30 PM
phat_ox
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This post has been edited by phat_ox: Sep 8 2012, 03:18 AM
syazwanreno
post Jun 3 2011, 06:50 PM

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Hi guys,

This is my first time bought from US and my 1st item got detained by KASTAM.

The item is a sporting goods but it is quite big and its cost <RM2k, but i think it will not be taxed.

Can PosMalaysia be trust for being my agent? Is RM50 is for the service + postage to nearest PosOffice at my place? thanks!

is RM
naith
post Jun 3 2011, 07:04 PM

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I think those not synced with the system will be less likely to be taxed. Since it will probably be done through random checks
phat_ox
post Jun 3 2011, 08:34 PM

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This post has been edited by phat_ox: Sep 8 2012, 03:19 AM
calmshot
post Jun 3 2011, 08:50 PM

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QUOTE(syazwanreno @ Jun 3 2011, 06:50 PM)
Hi guys,

This is my first time bought from US and my 1st item got detained by KASTAM.

The item is a sporting goods but it is quite big and its cost <RM2k, but i think it will not be taxed.

Can PosMalaysia be trust for being my agent? Is RM50 is for the service + postage to nearest PosOffice at my place? thanks!

is RM
*
posmalaysia of coz can be trusted. just pay rm50 for the service charge if there is no tax upon ur item. i've bought more than rm10k and 60% of it got detained by kastam, and i just ask pos malaysia to setel it for me, rather than i go to pos lcct.
syazwanreno
post Jun 5 2011, 06:22 PM

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QUOTE(calmshot @ Jun 3 2011, 08:50 PM)
posmalaysia of coz can be trusted. just pay rm50 for the service charge if there is no tax upon ur item. i've bought more than rm10k and 60% of it got detained by kastam, and i just ask pos malaysia to setel it for me, rather than i go to pos lcct.
*
so, what am i going to do now to use posmalaysia as my agent? fax this letter? call them?

user posted image
madeleine_1406
post Jun 7 2011, 05:03 PM

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QUOTE(syazwanreno @ Jun 5 2011, 02:22 AM)
so, what am i going to do now to use posmalaysia as my agent? fax this letter? call them?

user posted image
*
yes fax to them with ur signature on it as to be on behalf to clear the item for you.
neither u can opp to go there urself to collect as sumtimes indeed u dont impose any RM at all..
from there u will felt RM49.50 is a waste
jezz12
post Jul 1 2011, 12:21 AM

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hi im new here so just wanna ask u guys sumtin...
i just bought k&n drop in frm a seller in spore...
will it be detained by our customs?
i mean will i be charged for the filter?
scared after read all the comments need to add RM$$ for the tax sweat.gif sweat.gif

This post has been edited by jezz12: Jul 1 2011, 12:22 AM
adhoc
post Jul 1 2011, 09:32 AM

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QUOTE(jezz12 @ Jul 1 2011, 12:21 AM)
hi im new here so just wanna ask u guys sumtin...
i just bought k&n drop in frm a seller in spore...
will it be detained by our customs?
i mean will i be charged for the filter?
scared after read all the comments need to add RM$$ for the tax sweat.gif  sweat.gif
*
What are you buying bro?
hkspower
post Jul 1 2011, 12:02 PM

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knn air filter
limhongwoon
post Jul 1 2011, 02:37 PM

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QUOTE(hkspower @ Jul 1 2011, 01:02 PM)
knn air filter
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If below RM 500 ( Value of Item + Shipping Fee + Insurance ) , U will not be taxed
fox_shinoda
post Jul 15 2011, 09:04 PM

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Anyone got experience with China Post Airmail parcel? I bought some iPad 2 accessories and the website using China Post Airmail RAXXXXXXXXXCN for free postage with tracking

It's been 10 days from the date of posting, but I have not received it yet, is it because Kastam tahan?

The value of my purchase is around USD$80

Maybe someone who have bought item from China and using China Post Airmail can share their experience smile.gif


Added on July 20, 2011, 4:24 pm
QUOTE(fox_shinoda @ Jul 15 2011, 09:04 PM)
Anyone got experience with China Post Airmail parcel? I bought some iPad 2 accessories and the website using China Post Airmail RAXXXXXXXXXCN for free postage with tracking

It's been 10 days from the date of posting, but I have not received it yet, is it because Kastam tahan?

The value of my purchase is around USD$80

Maybe someone who have bought item from China and using China Post Airmail can share their experience smile.gif
*
After waiting nearly 15 days from the shipping date from China using China Post Registered Airmail, I received my shipment yesterday biggrin.gif
probably too many items that Kastam need to check causing the delay of its need to be send

It was sent using Pos Laju, and it also required my signature smile.gif

This post has been edited by fox_shinoda: Jul 20 2011, 04:24 PM
summer 69
post Jul 22 2011, 10:39 PM

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I received the letter from KUstom Malaysia today. My box was detained by them. sad.gif Would like to ask is there any tax for electronic components? I bought a lot of old resistors from the Garage sale. Just resistor only(5kg). About RM900 (included the shipping costs). Thanks.
flodder
post Jul 23 2011, 10:46 AM

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go to the nearest custom specified or call posoffice to claim for you but they have changed you money
ahshen86
post Aug 4 2011, 12:34 AM

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QUOTE(syazwanreno @ Jun 5 2011, 06:22 PM)
so, what am i going to do now to use posmalaysia as my agent? fax this letter? call them?

user posted image
*
i also get this letter....
if i want to clearance myself.....where should i go???KLIA custom or POS Malaysia????and can i know their working hours amd the telephone number????

my item was worth US120 plus my shipping fees is US80...so total is US200.....how much i should pay for the tax?????.....
sharpshootersnake
post Aug 4 2011, 05:27 AM

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Is it really under the Royal Custom jurisdiction to check all and hold people's private mail/parcel delivery from oversea?
Isn't this POS Malaysia's jurisdiction alone?
Dreamworkz
post Aug 5 2011, 04:03 PM

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QUOTE(sharpshootersnake @ Aug 4 2011, 05:27 AM)
Is it really under the Royal Custom jurisdiction to check all and hold people's private mail/parcel delivery from oversea?
Isn't this POS Malaysia's jurisdiction alone?
*
All inbound shipment or parcel will be screened by ROYAL CUSTOMS upon arrival, clearance by POS malaysia or self only
Jurisdiction is all in CUSTOMS hands thumbup.gif
sharpshootersnake
post Aug 6 2011, 12:32 PM

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QUOTE(Dreamworkz @ Aug 5 2011, 04:03 PM)
All inbound shipment or parcel will be screened by ROYAL CUSTOMS upon arrival, clearance by POS malaysia or self only
Jurisdiction is all in CUSTOMS hands thumbup.gif
*
All with no exclusion, by all shipment services providers?
I've heard some got away from having to pay the taxes for buying stuff over RM500...in exact RC stuff batteries, but not RM500 per item, multiple same item for over RM500...

This post has been edited by sharpshootersnake: Aug 6 2011, 12:33 PM
Dreamworkz
post Aug 7 2011, 12:14 AM

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QUOTE(sharpshootersnake @ Aug 6 2011, 12:32 PM)
All with no exclusion, by all shipment services providers?
I've heard some got away from having to pay the taxes for buying stuff over RM500...in exact RC stuff batteries, but not RM500 per item, multiple same item for over RM500...
*
Precisely !!!, no exclusion namely agents. All have to undergo the same process , strictly on classification and valuation screening upon cargo
arrival.

As you said some got away or escape frm paying taxes., let me briefly share :

- 1 single parcel cost of >RM500 = It will be charged as per duties tariffs ohmy.gif
- Multiple parcel means value of <RM500 = Free to Import with duty & taxes FREE icon_rolleyes.gif
- Multiple parcel with value of > RM500 e.g.( 2 parcel -A box valued at RM350 & B box at RM 400) = Normally under this circumstances you'll not be charged because the tariff will only be imposed to a single parcel which is worth >RM500, but again if they are not fussy on it, its is gamble on luck i would say, get thru you are at safe side otherwise u'll hv to pay sweat.gif

Hope above answers might enlighten your doubts... smile.gif
k3nji
post Aug 7 2011, 12:35 AM

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QUOTE(Xromix @ Jun 3 2011, 04:12 PM)
What if the shipping charges were free (clearly stated in the invoice from the seller under the subtotal)?

Cause I bought 6 pieces of clothes from an Australian store (which amounted to AUD50/about RM165) and they offered free shipping for purchases over AUD50, and I was taxed RM52.79 (10%) because after adding the freight charges according to the Air Cargo Tariff table (RM363.72, what an absurd rate), the total exceeds RM500!

EDIT: Called FedEx, Kastam, FedEx, Kastam and finally FedEx again about this matter (as my parcel was sent through FedEx). I have been told that many people are caught in this situation due to the new amendments made by the Kastam effective 31 March 2011 onwards, regarding the new "freight cost" where the freight cost are quadrupled.  shocking.gif . Hence those people who use courier services (DHL, FedEx) with systems that are fully online and synced with KLIA Kastam etc, will most likely be imposed with this ridiculous "freight cost" (as what I have been told through the phone by the FedEx agent).  vmad.gif  mad.gif . Now I have no choice but to pay this ridiculous amount of tax.  sad.gif

How they calculate is your "total" amount taxable is value of items + insurance (1% of item value) + freight charges (according to the table, not according to what you paid!!!)

P/S: I have managed to get the TACT table from FedEX, you can download it as attached.
Attached File  Jadual_kos_tambang__Jadual_A_.pdf ( 18.99k ) Number of downloads: 371


The worst thing about this is that this amendment was 'quietly' implemented (the FedEx guy told me that they didn't even publish any notice or anything in the newspapers informing the public, at most only like 1 small paragraph on the newspaper 2 days ago). So those that are not aware of this change will only find out once they get billed by Kastam, and will have pay the ridiculous charges if they want their item!!!!  shakehead.gif  vmad.gif  mad.gif  doh.gif  shocking.gif

Just thought I should share what I found out.
*
after reading this,,,im quite shock and quite disagree of the implementation of the amedment...this is ridiculous..someone should rise this matter to the above..it makes me think twice to buy things from overseas again...sigh~
sharpshootersnake
post Aug 7 2011, 06:03 AM

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QUOTE(Dreamworkz @ Aug 7 2011, 12:14 AM)
Precisely !!!, no exclusion namely agents. All have to undergo the same process , strictly on classification and valuation screening upon cargo
arrival.

As you said some got away or escape frm paying taxes., let me briefly share :

- 1 single parcel cost of >RM500 = It will be charged as per duties tariffs  ohmy.gif
- Multiple parcel means value of <RM500 = Free to Import with duty & taxes FREE  icon_rolleyes.gif
- Multiple parcel with value of > RM500 e.g.( 2 parcel -A box valued at RM350 & B box at RM 400) = Normally under this circumstances you'll not be charged because the tariff will only be imposed to a single parcel which is worth >RM500, but again if they are not fussy on it, its is gamble on luck i would say, get thru you are at safe side otherwise u'll hv to pay  sweat.gif

Hope above answers might enlighten your doubts... smile.gif
*
Thanks for the info bro, now I get the idea thumbup.gif ...though I haven't buy anything from oversea yet...

FirezZ
post Aug 8 2011, 02:41 AM

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hi.. just wondering.. if i am about to buy things outstation .. US..
price for the whole thing around rm 3 K included with the UPS delivery ..
would this box kena tahan at kastam ? or it will directly go to ups and then send it over to us ?
thanks
goldfries
post Aug 8 2011, 05:01 AM

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what are you buying exactly?

I've had RM 2k++ stuff brought it without having to pay anything.
I've had <RM 1k stuff brought in and had to pay UPS RM 160. smile.gif

so case by case, depending on what item you buy.
Dreamworkz
post Aug 8 2011, 10:14 AM

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QUOTE(FirezZ @ Aug 8 2011, 02:41 AM)
hi.. just wondering.. if i am about to buy things outstation .. US..
price for the whole thing around rm 3 K included with the UPS delivery ..
would this box kena tahan at kastam ? or it will directly go to ups and then send it over to us ?
thanks
*
Hi there,

It's all depending on the purchased item, wether its dutiable on Non dutiable.Kindy be specific
on the product as ill try to assist on answering smile.gif
FirezZ
post Aug 8 2011, 12:22 PM

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ooo if it is those camera lens items ?

nandayryu
post Aug 8 2011, 12:28 PM

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Purchased clothes for my nephew from taiwan,but i dont know why the hell did they hold my items ,finally i called pos laju and the agent used,at first poslaju said they hv the item,but after i called for 2nd time for delivery,they said they gave it to custom ,now custom wants me to pay Rm52.00 to release the item,it was like,hell,im not seller/retailer,im just buying tht coz my nephew keeps asking for the transformers tshirt
rafael11
post Aug 8 2011, 01:37 PM

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anyone know how about Singapore customs ?
how much SGD parcel just can avoid the customs taxes for football jersey ?
Dreamworkz
post Aug 8 2011, 11:49 PM

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QUOTE(FirezZ @ Aug 8 2011, 12:22 PM)
ooo if it is those camera lens items ?
*
FREE to Import as it is under HS CODE 900211100 icon_rolleyes.gif


Added on August 8, 2011, 11:52 pm
QUOTE(nandayryu @ Aug 8 2011, 12:28 PM)
Purchased clothes for my nephew from taiwan,but i dont know why the hell did they hold my items ,finally i called pos laju and the agent used,at first poslaju said they hv the item,but after i called for 2nd time for delivery,they said they gave it to custom ,now custom wants me to pay Rm52.00 to release the item,it was like,hell,im not seller/retailer,im just buying tht coz my nephew keeps asking for the transformers tshirt
*
What is the qty purchased ? 1 pc or even 10 pcs with the price of below 500< you're safe and FREE to Imp
...did they gave u the notice on the "Hold by Customs" ?


Added on August 8, 2011, 11:54 pm
QUOTE(rafael11 @ Aug 8 2011, 01:37 PM)
anyone know how about Singapore customs ?
how much SGD parcel just can avoid the customs taxes for football jersey ?
*
Item frm M'sia outboun to S'pore ?
1 pc as parcel and gift is fine, not in bundle as the taxes are killer whistling.gif

This post has been edited by Dreamworkz: Aug 8 2011, 11:54 PM
rafael11
post Aug 9 2011, 09:15 AM

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QUOTE(Dreamworkz @ Aug 8 2011, 11:49 PM)
FREE to Import as it is under HS CODE 900211100  icon_rolleyes.gif


Added on August 8, 2011, 11:52 pm
What is the qty purchased ? 1 pc or even 10 pcs with the price of below 500< you're safe and FREE to Imp
...did they gave u the notice on the "Hold by Customs" ?


Added on August 8, 2011, 11:54 pm

Item frm M'sia outboun to S'pore ?
1 pc as parcel and gift is fine, not in bundle as the taxes are killer whistling.gif
*
Item from UK to S'pore, izzit 400SGD ?
Dreamworkz
post Aug 9 2011, 12:03 PM

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QUOTE(rafael11 @ Aug 9 2011, 09:15 AM)
Item from UK to S'pore, izzit 400SGD ?
*
Not preety sure on that, if it's frm M'sia then i could advise.. hmm.gif
FirezZ
post Aug 9 2011, 03:45 PM

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oh ... so from the parcel / box itself.. need to declare it is camera lens lo so that they know it is within HS CODE 900211100 ?

thanks thanks
Dreamworkz
post Aug 9 2011, 10:02 PM

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QUOTE(FirezZ @ Aug 9 2011, 03:45 PM)
oh ... so from the parcel / box itself.. need to declare it is camera lens lo so that they know it is within HS CODE 900211100 ?

thanks thanks
*
Correct !!!, declaration must be done in that way..
chewhanaun
post Sep 6 2011, 09:45 AM

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FYI, camera lenses are not subjected to dut/tax. you can browse http://tariff.customs.gov.my/ and key in the HS Code of 9002.

Tq
Shin~
post Sep 6 2011, 01:47 PM

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Need help...

my item was detained by customs 2 weeks ago, and i was told and got a notice from POS MALAYSIA,

since I'm not live at KL, and i couldn't to go there to collect it myself, and so i have sent/fax back the notice to POS MALAYSIA and chose them as my agent...

but its already been 2-3 weeks, at first i was told 3-4 days to process, then i called them, and they told me after RAYA, then yesterday i called POS MALAYSIA again, and they said my item is still with CUSTOMS there and they havent release my item so the POS MALAYSIA cant doing anything... zzzz

so, i was getting upset, and i asked them to get me to the customs, and the operator gave me a number to the customs person in charge (03 8777 3682) but i called that number N times, never got ppl pick up my call ...

and then, i called back POS MALAYSIA, the operator gave me another number, similar 03 8777 3683... ok, i called the number, a female operatpr answered... and i asked her regards my item... and she said she is not the incharge person, and she said she will tell the person incharge regards my issues...

i asked her, take how long ? she told me don't know, not sure... zzz ==
and she told me to call and ask the person incharge (03 8777 3682)

walao eh.......... i already called the number N times since this morning but never get answered .... so how ?

anyone can help me ? or is there any other number/way to get to talk with the KASTAM person incharge?? =(

jady
post Sep 6 2011, 05:03 PM

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QUOTE(rafael11 @ Aug 9 2011, 09:15 AM)
Item from UK to S'pore, izzit 400SGD ?
*
Yes, item value + shipping must not exceed SGD400. Or you will be taxed GST 7%.
reiki_longtime
post Sep 7 2011, 11:09 AM

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Need some opinion; I usually ask Kinokuniya to get me some tankoban manga from japan, but recently they couldn't bring in some titles saying it might be detained by kastam.

Think if I order through yesasia or amazon japan through courier service like fedex, kastam will detained it?
Dreamworkz
post Sep 9 2011, 11:30 PM

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QUOTE(Shin~ @ Sep 6 2011, 01:47 PM)
Need help...

my item was detained by customs 2 weeks ago, and i was told and got a notice from POS MALAYSIA,

since I'm not live at KL, and i couldn't to go there to collect it myself, and so  i have sent/fax back the notice to POS MALAYSIA and chose them as my agent...

but its already been 2-3 weeks, at first i was told 3-4 days to process, then i called them, and they told me after RAYA, then yesterday i called POS MALAYSIA again, and they said my item is still with CUSTOMS there and they havent release my item so the POS MALAYSIA cant doing anything... zzzz

so, i was getting upset, and i asked them to get me to the customs, and the operator gave me a number to the customs person in charge (03 8777 3682) but i called that number N times, never got ppl pick up my call ...

and then, i called back POS MALAYSIA, the operator gave me another number, similar 03 8777 3683... ok, i called the number, a female operatpr answered... and i asked her regards my item... and she said she is not the incharge person, and she said she will tell the person incharge regards my issues...

i asked her, take how long ? she told me don't know, not sure... zzz ==
and she told me to call and ask the person incharge (03 8777 3682)

walao eh.......... i already called the number N times since this morning but never get answered .... so how ?

anyone can help me ? or is there any other number/way to get to talk with the KASTAM person incharge?? =(
*
Manage to get them ?
chewhanaun
post Sep 10 2011, 03:03 PM

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QUOTE(reiki_longtime @ Sep 7 2011, 11:09 AM)
Need some opinion; I usually ask Kinokuniya to get me some tankoban manga from japan, but recently they couldn't bring in some titles saying  it might be detained by kastam.

Think if I order through yesasia or amazon japan through courier service like fedex, kastam will detained it?
*
hi....importing comic book, it's required to obtain an approval from Home Ministry...kindly contact them to obtain an approval from importing in. FYI, importing printed books are duty/tax free. Hope this information will help u.
tq
Dreamworkz
post Sep 11 2011, 11:03 PM

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QUOTE(chewhanaun @ Sep 10 2011, 03:03 PM)
hi....importing comic book, it's required to obtain an approval from Home Ministry...kindly contact them to obtain an approval from importing in. FYI, importing printed books are duty/tax free. Hope this information will help u.
tq
*
Only those books are not allowed under KDN specs :

1) Porno
2) disrupting peace and harmony of country/religious

Above is the main,it may contain more in detail, u may channel your Q to this below to further know better on your comic book icon_rolleyes.gif

Kementerian Dalam Negeri

Blok D1 & D2, Kompleks D
Pusat Pentadbiran
Kerajaan Persekutuan
62546 Putrajaya

Tel: 03 8886 8000
munmun88
post Oct 4 2011, 07:21 PM

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QUOTE(junclj @ Jan 10 2010, 07:21 PM)
the item with a chop "DITAHAN". Usually you can get your item from the nearest post office. but if you don't call the post office to process it, then it will arrive lately usually around 3 weeks to 1 month. I can get it in 2 weeks just because I have the tracking number and I call to Pos Malaysia for the further assistant.

So I got a word "DITAHAN" on the parcel. However, they do not cost me any duties when I unseal the box to show the post officers what I got inside the parcel.
*
how to call pos malaysia..my stuff also being detain by custom although i buy it wit jbtalks who said cant reach straight away to my hse but yet i being told by skyfast courier company (dunno really exist onot)said that my package kena tax n need to pay money then only will release my stuff....need hlp here


Added on October 4, 2011, 7:27 pm
QUOTE(calmshot @ Jun 3 2011, 08:50 PM)
posmalaysia of coz can be trusted. just pay rm50 for the service charge if there is no tax upon ur item. i've bought more than rm10k and 60% of it got detained by kastam, and i just ask pos malaysia to setel it for me, rather than i go to pos lcct.
*
my stuff which have order at taobao .com wit a middle person in jbtalks who said the package can reach straight away to my hse but now have detained at custom ,so do u know how can i get my package ...n how to contact pos malaysia...

This post has been edited by munmun88: Oct 4 2011, 07:27 PM
wolfx
post Oct 7 2011, 04:30 PM

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For past 6 months... i have lost 2 packages from Japan. =.=;;

1 package is already 6 month over due, another one is 1 month overdue. I live in USJ.

Got another one from US supposed to come this week but still no news. I'm worried. I would've chosen express mail but these items i had no choice. It was free shipping given by sellers. Thinking of going to ss13 post office to check/complain tomorrow. Doubt it'll help since can't be track. Sigh.

After 10 years using online purchases, finally i kena the dreaded "Malaysian post office" nightmare that everyone complain about. sad.gif Dunno if i should blame kastam or blame post office.
EsCOBRA
post Oct 26 2011, 12:48 PM

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sapa pernah kastam tahan barang larangan?barang sy kene tahan tapi x inform pape pun kt saya..bengang btol.
wolfx
post Oct 27 2011, 09:15 AM

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QUOTE(EsCOBRA @ Oct 26 2011, 12:48 PM)
sapa pernah kastam tahan barang larangan?barang sy kene tahan tapi x inform pape pun kt saya..bengang btol.
*
Macam mana u tau barang u kena tahan? U panggil jabatan Kastam ke? Benda aku tak tau kat mana pun....kemungkinan kena tahan tapi xde nombor rujukan atau apa-apa.
Quantum_thinking
post Oct 28 2011, 02:04 AM

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QUOTE(wolfx @ Oct 27 2011, 09:15 AM)
Macam mana u tau barang u kena tahan? U panggil jabatan Kastam ke? Benda aku tak tau kat mana pun....kemungkinan kena tahan tapi xde nombor rujukan atau apa-apa.
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Eh, apa penghantaran yang tanpa apa-apa rujukan ni?
wolfx
post Oct 28 2011, 09:03 AM

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QUOTE(Quantum_thinking @ Oct 28 2011, 02:04 AM)
Eh, apa penghantaran yang tanpa apa-apa rujukan ni?
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Unregistered mail.
Dreamworkz
post Oct 28 2011, 10:59 PM

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Get the details and execute with proper chanel:)
EsCOBRA
post Oct 28 2011, 11:38 PM

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QUOTE(wolfx @ Oct 27 2011, 09:15 AM)
Macam mana u tau barang u kena tahan? U panggil jabatan Kastam ke? Benda aku tak tau kat mana pun....kemungkinan kena tahan tapi xde nombor rujukan atau apa-apa.
*
tau lah sebab barang 2 pos gune USPS PRIORITY MAIL INTERNATIONAL..ada tracking no die.kt tracking die mmg tulis dh sangkut.tp masaalahnye kastam xde inform jadah ape pun...dah 2 mnggu lbh dh ni tggu ape2 surat or diorng call ke.Attached Image

This post has been edited by EsCOBRA: Oct 28 2011, 11:39 PM
sHawTY
post Oct 29 2011, 12:06 AM

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QUOTE(EsCOBRA @ Oct 28 2011, 11:38 PM)
tau lah sebab barang 2 pos gune USPS PRIORITY MAIL INTERNATIONAL..ada tracking no die.kt tracking die mmg tulis dh sangkut.tp masaalahnye kastam xde inform jadah ape pun...dah 2 mnggu lbh dh ni tggu ape2 surat or diorng call ke.
Do you understand what this means:"Prohibited articles - Item not delivered - Item seized or destroyed because of nature of content"

This post has been edited by sHawTY: Oct 29 2011, 01:09 AM
kelvin_hata
post Oct 29 2011, 12:48 AM

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QUOTE(EsCOBRA @ Oct 28 2011, 11:38 PM)
tau lah sebab barang 2 pos gune USPS PRIORITY MAIL INTERNATIONAL..ada tracking no die.kt tracking die mmg tulis dh sangkut.tp masaalahnye kastam xde inform jadah ape pun...dah 2 mnggu lbh dh ni tggu ape2 surat or diorng call ke.Attached Image
*
u beli apa barang2??

habis barang you... doh.gif
EsCOBRA
post Oct 29 2011, 09:32 PM

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QUOTE(sHawTY @ Oct 29 2011, 12:06 AM)
Do you understand what this means:"Prohibited articles - Item not delivered - Item seized or destroyed because of nature of content"
*
paham lah..tapi masalahnye klu nk sita or nk buang or nak lupus pun bagi tau lah or contact..ni senyap wat bodoh je..kalau ada yang rembat tak masuk stor pun orang tak tau.


Added on October 29, 2011, 9:35 pm
QUOTE(kelvin_hata @ Oct 29 2011, 12:48 AM)
u beli apa barang2??

habis barang you...  doh.gif
*
beli katana bro...tak kesah lah barang 2 diorang nak lupus.tapi sekurang2nye bagi tau lah..sebelom ni elok je lepas.

This post has been edited by EsCOBRA: Oct 29 2011, 09:37 PM
wolfx
post Oct 29 2011, 10:35 PM

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Yeah they should at least inform the recipient. =.=
Quantum_thinking
post Oct 29 2011, 11:39 PM

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QUOTE(wolfx @ Oct 29 2011, 10:35 PM)
Yeah they should at least inform the recipient. =.=
*
They expect us to understand all the rules for importing.

@EsCOBRA,

You should be lucky since they did not knock your door and cuff you seriously.

This post has been edited by Quantum_thinking: Oct 29 2011, 11:42 PM
sHawTY
post Oct 30 2011, 02:59 PM

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QUOTE(EsCOBRA @ Oct 29 2011, 09:32 PM)
paham lah..tapi masalahnye klu nk sita or nk buang or nak lupus pun bagi tau lah or contact..ni senyap wat bodoh je..kalau ada yang rembat tak masuk stor pun orang tak tau.
It's not their job to notify you.
It's your job to know that the item you're importing is illegal & by all means it will be destroyed without any information given to you.

Next time, don't import anything illegal.
wolfx
post Oct 31 2011, 10:02 AM

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My item not illegal la but no inform also. Just some figurines....and not hentai ok. XD
EsCOBRA
post Nov 2 2011, 03:40 AM

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QUOTE(sHawTY @ Oct 30 2011, 02:59 PM)
It's not their job to notify you.
It's your job to know that the item you're importing is illegal & by all means it will be destroyed without any information given to you.

Next time, don't import anything illegal.
*
memang kerja diorang lah mana2 barang yang diorang tahan sepatutnye kene ada notis..
pasal i ada call KDN untuk buat rayuan n diorang tanye sal notis penahanan untuk mane2 barang yang di tahan..
jadi i cakap lah tak dapat,jadi i pun call balik kastam.lepas tu baru kastam cakap kene tunggu 2 minggu
baru diorang send notis.tapi barang i sudah 3 minggu sebenarnye kene tahan..
tapi yang penting i dah usaha buat rayuan dkt KDN,kalau tak lepas pun takpe janji sudah usaha. smile.gif
kenny1807
post Nov 21 2011, 07:38 PM

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HI ALL BRO.CAN I HAVE YOU GUYS ADVISE HERE?MY STOCK HAD BEEN TAHAN BY KASTAM TODAY.I ASK THE SELLER TO PUT VALUE USD 20 AND INSIDE THE PACKAGES NO INVOICE?WHEN I GO TAKE AT LCCT..HOW I GONNA SAY TO MAKE ME PAY NOTHING?THANK YOU
svage98
post Nov 21 2011, 10:02 PM

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QUOTE(sHawTY @ Oct 29 2011, 12:06 AM)
Do you understand what this means:"Prohibited articles - Item not delivered - Item seized or destroyed because of nature of content"
*
Even prohibited items the kastam will still mail you the notification with the reason your item is being detained etc...if you got no notification just call and ask them. The last few years it was like that I don't know their current practice now. Still notified the recipient or not if item detained by them.
ashyxt
post Nov 30 2011, 04:40 AM

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will bicycle's accessories go through untaxed and hassle free? some plastic some metal

and gaming peripheral like game pad? thanks for any info
rognales
post Nov 30 2011, 11:35 AM

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how about strollers from amazon? will that be detained?
fox_shinoda
post Dec 5 2011, 06:45 PM

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guys, my parcel got detained by custom, it was address to my gf address and using her name.

it is only containing 1 paintball uniform and helmet cover

valued at Rm250

Since I need to goto Kastam directly, where is the form that I can download so I can be appoint take the item on her behalf?
lhongwuh
post Dec 5 2011, 08:09 PM

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QUOTE(fox_shinoda @ Dec 5 2011, 06:45 PM)
guys, my parcel got detained by custom, it was address to my gf address and using her name.

it is only containing 1 paintball uniform and helmet cover

valued at Rm250

Since I need to goto Kastam directly, where is the form that I can download so I can be appoint take the item on her behalf?
*
Poslaju called your gf and told her that the parcel was detained??
If so, your gf should be getting the form through poslaju in 1-2days.
fox_shinoda
post Dec 5 2011, 08:27 PM

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QUOTE(lhongwuh @ Dec 5 2011, 08:09 PM)
Poslaju called your gf and told her that the parcel was detained??
If so, your gf should be getting the form through poslaju in 1-2days.
*
I've put my gf name+address+phone. But it seems on the parcel it states my phone number instead, I guess it follow the billing phone number of my credit card

First time my parcel got detain, it is not even value more than Rm300 sad.gif

My last parcel was opened by custom and it was not detain, basically the same item.. Weird


Added on December 5, 2011, 8:29 pmAnyway, where should I go tomorrow to collect the parcel? I've prepared the invoice for the purchase

Is it the big Pos Malaysia building beside the LCCT airport?

Or it is at a different place?

Lucky tomorrow is my offday


Added on December 5, 2011, 9:53 pmAnyone can tell me?


Added on December 6, 2011, 11:46 amMy parcel kena tahan because on one of the box it has the word gun.. where it is actually a shooting target.. after opening the box and showing that its a shooting target and contain no gun, item was release.. the shooting target was a surprise free gift from the seller..

This post has been edited by fox_shinoda: Dec 6 2011, 11:46 AM
poseidon33
post Dec 11 2011, 11:10 PM

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gov + kastam + poslaju = perfect *******
Dreamworkz
post Dec 15 2011, 09:50 AM

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QUOTE(poseidon33 @ Dec 11 2011, 11:10 PM)
gov + kastam + poslaju = perfect *******
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cool.gif
syltel
post Dec 15 2011, 05:11 PM

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The Christmas present my brother sent me from US have been detained. He sent me two coach handbags and a tee shirt . He got the bags on sale. Does it mean I have to pay tax for the gifts? How much are they going to charge me?

This post has been edited by syltel: Dec 15 2011, 05:54 PM
Dreamworkz
post Dec 16 2011, 01:53 PM

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QUOTE(syltel @ Dec 15 2011, 05:11 PM)
The Christmas present my brother sent me from US have been detained. He sent me two coach handbags and a tee shirt . He got the bags on sale. Does it mean I have to pay tax for the gifts? How much are they going to charge me?
*
I have replied you PM, sorry for the late as i was away smile.gif

syltel
post Dec 17 2011, 09:14 AM

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Thanks Dreamworkz, for your imput!
azsace
post Dec 17 2011, 12:24 PM

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QUOTE(rognales @ Nov 30 2011, 11:35 AM)
how about strollers from amazon? will that be detained?
*
I bought stroller from Amazon.. n just took it from the kastam... oh yeah.. kena pay 10% tax...
since the stroller value more than rm500
don2324
post Jan 3 2012, 11:13 AM

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i want 2 buy motorcycle parts from US, exhaust to be exact....the price is around $545( including shipment), i asked the kastam via email regarding the tax rate, and they replied the rate is around 20% import duty and 10% sale tax...how can i confirm this, or anybody can confirm?thanx
Andrewtst
post Jan 3 2012, 11:36 AM

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QUOTE(EsCOBRA @ Oct 29 2011, 09:32 PM)
paham lah..tapi masalahnye klu nk sita or nk buang or nak lupus pun bagi tau lah or contact..ni senyap wat bodoh je..kalau ada yang rembat tak masuk stor pun orang tak tau.


Added on October 29, 2011, 9:35 pm
beli katana bro...tak kesah lah barang 2 diorang nak lupus.tapi sekurang2nye bagi tau lah..sebelom ni elok je lepas.
*
Understandable it get destroy.......... Katana is Japan Swords, this is consider dangerous item.
sleyer
post Jan 3 2012, 01:16 PM

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make sure u all deal with dealer to make dummy price in packaging slip .. price must below rm100
yuki0228
post Jan 3 2012, 04:18 PM

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May I know will Dollfie Dream(DD) will be taxed in custom Malaysia?
Will there got the risk of losting the parcel if i ship via EMS and it is importing in from Japan.

Thanks~

Strawberry<3
post Jan 4 2012, 12:31 PM

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my package from Korea now in Kastam.

the tracking said : Customs retention reason : Awaiting presentation to customs commissioner

what does it mean?
fionalee31650
post Jan 5 2012, 04:28 PM

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if buy tea from taiwan those in can and packed already one..will kena kastam tahan or not??
Quantum_thinking
post Jan 13 2012, 07:59 PM

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QUOTE(fionalee31650 @ Jan 5 2012, 04:28 PM)
if buy tea from taiwan those in can and packed already one..will kena kastam tahan or not??
*
I know some soft drinks from taiwan is now banned, but as for tea, you would need to check if the tea brand or name is being blacklisted or not.
moniqueyong
post Feb 3 2012, 10:57 AM

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I bought 2 bottles facial essence from Hong Kong Sasa. And was given free angpows and calendar.

Now the stupid custom detained my parcel and I check the online tracking . It claimed that " Not delivered because of prohibited articles. It was seized or destroyed because of nature of contents" mad.gif

What is prohibited articles means?


I tried to call the Pos Malaysia KLIA this morning, the line is superb busy, nobody entertain me.
I dunno wat to do now. icon_question.gif

This is my first buying from oversea and encounter such problem. So bad luck!

electronicfly
post Feb 3 2012, 11:13 AM

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QUOTE(moniqueyong @ Feb 3 2012, 10:57 AM)
I bought 2 bottles facial essence from Hong Kong Sasa. And was given free angpows and calendar.

Now the stupid custom detained my parcel and I check the online tracking . It claimed that " Not delivered because of prohibited articles. It was seized or destroyed because of nature of contents"  mad.gif

What is prohibited articles means?
I tried to call the Pos Malaysia KLIA this morning, the line is superb busy, nobody entertain me.
I dunno wat to do now. icon_question.gif

This is my first buying from oversea and encounter such problem. So bad luck!
*
prohibited articles means it's something that is illegal in Malaysia. The 2 bottles facial essence you bought probably contained ingredients that is not allowed in Malaysia. If "It was seized or destroyed because of nature of contents" then buhbye la your money


moniqueyong
post Feb 3 2012, 11:34 AM

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QUOTE(electronicfly @ Feb 3 2012, 11:13 AM)
prohibited articles means it's something that is illegal in Malaysia. The 2 bottles facial essence you bought probably contained ingredients that is not allowed in Malaysia. If "It was seized or destroyed because of nature of contents" then buhbye la your money
*
cry.gif
But the essence actually sold in watson and guardian too. Just the price here is very expensive. Sasa Online is cheaper, that's why I bought online.
I even bought it last time when I visited Hong Kong and bring back here.

If these are onshelves products, how come I can't buy from oversea. The product is the same sad.gif


electronicfly
post Feb 3 2012, 02:23 PM

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QUOTE(moniqueyong @ Feb 3 2012, 11:34 AM)
cry.gif
But the essence actually sold in watson and guardian too. Just the price here is very expensive. Sasa Online is cheaper, that's why I bought online. 
I even bought it last time when I visited Hong Kong and bring back here.

If these are onshelves products, how come I can't buy from oversea. The product is the same sad.gif
*
That's odd then. If it's already available for sale here then it should be ok one kwa. If you still cannot contact Pos Malaysia KLIA, try contacting them through their general line (1-300-300-300) or contact Customs directly?
moniqueyong
post Feb 3 2012, 04:22 PM

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QUOTE(electronicfly @ Feb 3 2012, 02:23 PM)
That's odd then. If it's already available for sale here then it should be ok one kwa. If you still cannot contact Pos Malaysia KLIA, try contacting them through their general line (1-300-300-300) or contact Customs directly?
*
haih....I called general line. then they ask me call the Pos Malaysia KLIA.
Pos Malaysia KLIA then divert me to customer service dpt.
rclxub.gif Divert and divert but no ppl pick up.
Very frustrated. Just bought stuff for USD 40, give me so much troubles.
Ish!



Lucius <3
post Feb 3 2012, 08:49 PM

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Hey guys, I just want to know it is ok and safe for me to buy lcd screen replacement for my phone from USA? This will be my first time doing international shipping and after reading all of the complaints, I am a bit concerned. And the price of the product is roughly around rm350. Any advice for me?

Edit: Im getting the item through ebay. Not sure if that matters..

This post has been edited by Lucius <3: Feb 3 2012, 08:50 PM
jensonnts
post Feb 4 2012, 10:07 AM

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Hi Guys
I wanna buy luxury bag frm U.S. as a gift
Will I need pay for tax...?
How much they will charge if need...?
razzberry couture
post Feb 6 2012, 04:09 PM

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Hi everybody
I'm a newbie here..i want to buy some expensive handbags from the US and ship them here thru forwarding agent.i want to know how much i will be tax for the bag?i read somewhere that the custom wont tax if its genuine leather,am i wrong in this?


junclj
post Feb 7 2012, 02:10 PM

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Just have to advise everyone here, don't buy from foreign countries if the items are available in Malaysia. If you really want buy that items, make sure the items are ship via others couriers but not normal airmail, registered mail. Like YesAsia Hong Kong, last time they ship all their CD/DVD by airmail. However, they are now using DPEX or Toll courier express. The local agent of DPEX is skynet, so the item 100% guarantee will arrive safely. I was ordered SNSD Japanese album with the price of RM180+, sometimes I even order PC games from YesAsia mostly all cost not less than RM150. Even the Korean albums, I order 2 albums together because need to reach the free shipping requirement.
Just have to advise, buy from the suppliers who ship via courier services but not normal airmail or registered mail. Anything regarding Pos Malaysia, 50% will not receive because custom will kacau your items. If you don't want to kacau by custom, please buy from the supplier who only ship via courier services.

This post has been edited by junclj: Feb 7 2012, 02:20 PM
utada_baby2000
post Feb 8 2012, 06:01 PM

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QUOTE(moniqueyong @ Feb 3 2012, 11:34 AM)
cry.gif
But the essence actually sold in watson and guardian too. Just the price here is very expensive. Sasa Online is cheaper, that's why I bought online. 
I even bought it last time when I visited Hong Kong and bring back here.

If these are onshelves products, how come I can't buy from oversea. The product is the same sad.gif
*
hi,im nurul ,it has been 2 years i import fragrance and cosmetic from usa.im not facing any problem with dhl or customs..but for this year 2012 my shipment that arrived on 2 feb at dhl subang still not release by customs.due to farmasi act..i just informed by cosmetics department from biro pharmaceutical kebangsaan today that starts from 2012 all import item under cosmetic subject..perfumes,skincare ,makeup etc will need nota notifikasi that is kelulusan from farmasi ..tidak kira sama ada u buy as gift,personel use or to resell..and they say nota notifikasi hanya dikeluarkan kepada pengimport berlesen..let say i buy mariah carey fragrance so they wont allow me to import that from overseas..they say only elizabeth arden malaysia or licensed distributor can import ..the notification notes wont be issued for me even if i want it..what all of u think about that? so they also say that its illegal for us to sell such item online because we dont have licensed to import that and its already available here in counter..just purchase here they say..how stupid they are..its damn expensive here!! so now they are telling us that we are no more allow to make extra income by selling import perfumes and cosmetic from overseas..im blank and dont know what to do now..thats why all have to use org dalam to help ..
kakaakajes
post Mar 24 2012, 11:04 PM

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QUOTE(utada_baby2000 @ Feb 8 2012, 06:01 PM)
hi,im nurul ,it has been 2 years i import fragrance and cosmetic from usa.im not facing any problem with dhl or customs..but for this year 2012 my shipment that arrived on 2 feb at dhl subang still not release by customs.due to farmasi act..i just informed by cosmetics department from  biro pharmaceutical kebangsaan today that starts from 2012 all import item under cosmetic subject..perfumes,skincare ,makeup etc will need nota notifikasi that is kelulusan from farmasi ..tidak kira sama ada u buy as gift,personel use or to resell..and they say nota notifikasi hanya dikeluarkan kepada pengimport berlesen..let say i buy mariah carey fragrance so they wont allow me to import that from overseas..they say only elizabeth arden malaysia or licensed distributor can import ..the notification notes wont be issued for me even if i want it..what all of u think about that? so they also say that its illegal for us to sell such item online because we dont have licensed to import that and its already available here in counter..just purchase here they say..how stupid they are..its damn expensive here!! so now they are telling us that we are no more allow to make extra income by selling import perfumes and cosmetic from overseas..im blank and dont know what to do now..thats why all have to use org dalam to help ..
*
I KNOW!
im faced with the same problem!
i usually buy my makeup and skincare online... its not even making extra money for me, im just buying for personal use..!!! now i cant even save some money but have to buy my stuff in the shops so that THE BUSINESS OWNERS AND THE TAXATION OFFICE can earn some money.

what can we do?!?!
weirdguy
post Mar 26 2012, 07:49 PM

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QUOTE(utada_baby2000 @ Feb 8 2012, 06:01 PM)
hi,im nurul ,it has been 2 years i import fragrance and cosmetic from usa.im not facing any problem with dhl or customs..but for this year 2012 my shipment that arrived on 2 feb at dhl subang still not release by customs.due to farmasi act..i just informed by cosmetics department from   biro pharmaceutical kebangsaan today that starts from 2012 all import item under cosmetic subject..perfumes,skincare ,makeup etc will need nota notifikasi that is kelulusan from farmasi ..tidak kira sama ada u buy as gift,personel use or to resell..and they say nota notifikasi hanya dikeluarkan kepada pengimport berlesen..let say i buy mariah carey fragrance so they wont allow me to import that from overseas..they say only elizabeth arden malaysia or licensed distributor can import ..the notification notes wont be issued for me even if i want it..what all of u think about that? so they also say that its illegal for us to sell such item online because we dont have licensed to import that and its already available here in counter..just purchase here they say..how stupid they are..its damn expensive here!! so now they are telling us that we are no more allow to make extra income by selling import perfumes and cosmetic from overseas..im blank and dont know what to do now..thats why all have to use org dalam to help ..
*
QUOTE(kakaakajes @ Mar 24 2012, 11:04 PM)
I KNOW!
im faced with the same problem!
i usually buy my makeup and skincare online... its not even making extra money for me, im just buying for personal use..!!!  now i cant even save some money but have to buy my stuff in the shops so that THE BUSINESS OWNERS AND THE TAXATION OFFICE can earn some money.

what can we do?!?!
*
Same here too.

However, my Nordic Natural Omega Supplementary is held by Pharmacy Department and they ask me to write-in letter for approval/release/reject.

This post has been edited by weirdguy: Mar 26 2012, 07:51 PM
nyunyu
post Mar 29 2012, 10:25 PM

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Guys,

Just received a SMS from Fedex saying
"RM0.00 FedEx:
AWB#XXXXXXXXXXXX has been cleared with duty and tax RM505.81. For assistance on delivery and shipment movement status, kindly contact our customer service center at 1-800-88-6363. Thank you for shipping with FedEx. (e)"

What does this mean? Does it mean I need to pay the tax once the item arrive?
nanakopy87
post Mar 29 2012, 10:30 PM

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so,there is no way to import perfumes (no brand 1) to malaysia?
zhen^wei
post Mar 29 2012, 10:47 PM

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QUOTE(nyunyu @ Mar 29 2012, 10:25 PM)
Guys,

Just received a SMS from Fedex saying
"RM0.00 FedEx:
AWB#XXXXXXXXXXXX has been cleared with duty and tax RM505.81. For assistance on delivery and shipment movement status, kindly contact our customer service center at 1-800-88-6363. Thank you for shipping with FedEx. (e)"

What does this mean? Does it mean I need to pay the tax once the item arrive?
*
call the number and give tracking num. and comfirm for the duty tax amount then they will release and deliver to u. but sometime they will call to you first to comfirm the amount can proceed or not.


QUOTE(nanakopy87 @ Mar 29 2012, 10:30 PM)
so,there is no way to import perfumes (no brand 1) to malaysia?
*
u need to bring sample to SIRIM for testing i think.
sHawTY
post Mar 30 2012, 12:12 AM

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QUOTE(nyunyu @ Mar 29 2012, 10:25 PM)
Does it mean I need to pay the tax once the item arrive?
Yes.
janggout16
post Apr 1 2012, 06:18 AM

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ask a friend to buy 4 sets of paintball skirmish guns from UK + goggle + marpat and ghillie suits + vest etc worth RM4k++

the thing is i just got to know that these items are prohibited to enter Malaysia without license/permit import as she is going to be back here soon. is there by chance i can deal with the custom like filling up forms or whatsoever?

i read somewhere that says i need to get letters of support from PDRM firearms department and also KDN to get through. or are there any other way that can help regarding this matter.

tq in advance
binxz
post Apr 17 2012, 08:20 PM

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Hi guys,

Anyone's branded bags pernah kena tahan before? What are the standard charges before nego nego?
ZeroLimits
post Apr 22 2012, 01:43 AM

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Hi Guys,

I bought something from India. The parcel is supposed to be shipped to Penang. I do not understand why my parcel is help in KL instead? I hope some one can shed some light to my 'little' problem here. Many many thanks in advance.

user posted image
Confession
post May 14 2012, 01:36 PM

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Just called custom regarding my detained parcel, they say will post me a letter and before ending the call, they gave me a reference number. May I know what it is for?

zeese
post May 14 2012, 02:42 PM

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QUOTE(Confession @ May 14 2012, 01:36 PM)
Just called custom regarding my detained parcel, they say will post me a letter and before ending the call, they gave me a reference number. May I know what it is for?
*
it is for them to recognized which item you're referring to. Without the reference number, every time you call them, you always have to re-describe how your package looks like, where it comes from, to whom it should be sent etc.



QUOTE(ZeroLimits @ Apr 22 2012, 01:43 AM)
Hi Guys,

I bought something from India. The parcel is supposed to be shipped to Penang. I do not understand why my parcel is help in KL instead? I hope some one can shed some light to my 'little' problem here. Many many thanks in advance.

user posted image
*
I believe, All incoming packages from oversea will stop at KL first, before it is deported to its local destination.

This post has been edited by zeese: May 14 2012, 02:44 PM
danielc0208
post May 15 2012, 12:07 PM

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hi guys, im new here~
after reading those post n comment im really in deep worry now, althou it's just a week delay of my stuff date arrival..

my fren from Hong Kong post me 2 jerseys with 1 sports magezine thru Hong Kong Air Post, with tracking number. suppost to receive early of this month but still havent reach me yet, and i didnt get any call/text from the Custom officers~
but my tracking systems says that "tender to deliver but fail", nothing more~ so how now??

my fren declare the stuff as gift, noted as 2 shirt with 1 sports magezine worth just 200HKD, 1kg( so i wouldnt reach the duty limit of RM500 right??) and the package is not big too, just an envolope size~

my fren already acquire to the HK Post but no reply yet.. im kinda frus now as this is my first foreign country post...
af_1993
post May 30 2012, 11:24 AM

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QUOTE(sHawTY @ Mar 30 2012, 12:12 AM)
Yes.
*
for the fedex thing, if the values are below 500, lets say 400 something, they wont charge like pos laju isit if the items get detained by customs?

This post has been edited by af_1993: May 30 2012, 12:38 PM
chun
post Jun 4 2012, 02:02 PM

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Just helped a friend bought something (Car parts) from Ebay. Item came from italy. Item only cost RM407. Item sent by seller via Fedex. Suddenly Fedex mentioned that there is a charge by customs of RM290+ in order to release the item. Was told that Car parts will generally charge 30% + 10%(on the 30%) = (122.10(407x30%)+12.21(122.10x10%) = RM134.31 , so if customs want to charge tax should be around that figure... but kena RM290+ !!! mad.gif mad.gif mad.gif mad.gif

Fedex said new rule from kastams... for every country there's a minimum charge for freights. Called TACT rates, and apparently if from Italy the min charge is the RM290+

Totally absurd!!!!

Anyone care to share if they had a similar experience?

This post has been edited by chun: Jun 4 2012, 02:11 PM
cckeong
post Jul 17 2012, 02:18 PM

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depands on item,Automotive parts are SuperHigh tax.
I ship EMS from USA for a Audio mixer suppose 10% tax but they insist put the item in different category 25%+10%,I ask them better ship back ...
hellokitty82
post Jul 24 2012, 10:03 AM

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QUOTE(chun @ Jun 4 2012, 02:02 PM)
Just helped a friend bought something (Car parts) from Ebay. Item came from italy. Item only cost RM407.  Item sent by seller via Fedex. Suddenly Fedex mentioned that there is a charge by customs of RM290+  in order to release the item. Was told that Car parts will generally charge 30% + 10%(on the 30%) = (122.10(407x30%)+12.21(122.10x10%) = RM134.31 , so if customs want to charge tax should be around that figure... but kena RM290+ !!!  mad.gif  mad.gif  mad.gif  mad.gif

Fedex said new rule from kastams...  for every country there's a minimum charge for freights. Called TACT rates, and apparently if from Italy the min charge is the RM290+

Totally absurd!!!!

Anyone care to share if they had a similar experience?
*
so do you able to reduce the RM290 then?

I have similar experience.

I bought value of RM640 from Japan and fedex sms said duty and custom is RM138.82? shocking.gif about 22% of my value man!!!

i tracked the status from fedex website, saying that my items are in guangzhou china "in transit"..while actually im buying from japan, and items originally shipped from japan...
fgt
post Jul 24 2012, 10:20 AM

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QUOTE(hellokitty82 @ Jul 24 2012, 10:03 AM)
so do you able to reduce the RM290 then?

I have similar experience.

I bought value of RM640 from Japan and fedex sms said duty and custom is RM138.82?   shocking.gif  about 22% of my value man!!!

i tracked the status from fedex website, saying that my items are in guangzhou china "in transit"..while actually im buying from japan, and items originally shipped from japan...
*
I think it's more because that includes Fedex's charges to sort it out with the customs. If you use normal post as in Pos Malaysia delivers to ur house, u can choose to go to LCCT to sort it our urself or appoint Pos Malaysia as ur agent for a fee (can't remember how much, between 50-100 i think). I think that's the kind of fee Fedex is charging you on top of the duty.

Call up fedex and ask if you can settle it urself with the customs. You can also negotiate for lower duty (yes, legally and not under the table stuff) when u r there. Just make sure u ask before they print out the duty report. HOWEVER, be warned that certain items will cause you more headache for example car parts. Car parts and electronic devices requires SIRIM approval and sometimes AP from MITI. That can be a humungous hassle!

Hope this helps!

This post has been edited by fgt: Jul 24 2012, 10:23 AM
hellokitty82
post Jul 24 2012, 10:26 AM

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QUOTE(fgt @ Jul 24 2012, 10:20 AM)
I think it's more because that includes Fedex's charges to sort it out with the customs. If you use normal post as in Pos Malaysia delivers to ur house, u can choose to go to LCCT to sort it our urself or appoint Pos Malaysia as ur agent for a fee (can't remember how much, between 50-100 i think). I think that's the kind of fee Fedex is charging you on top of the duty.

Call up fedex and ask if you can settle it urself with the customs. You can also negotiate for lower duty (yes, legally and not under the table stuff) when u r there. Just make sure u ask before they print out the duty report. HOWEVER, be warned that certain items will cause you more headache for example car parts. Car parts and electronic devices requires SIRIM approval and sometimes AP from MITI. That can be a humungous hassle!

Hope this helps!
*
hi fgt, thanks for your infor.

but my items are from japan and i bought those bento stuffs like food picks, sandwich cutters and all those plastic ware wor... unsure.gif
i only received sms from them saying how much the custom duty only. they have not call me yet. will they send to me and how now? as per status now, the items now "in transit' guanzhou cn. unsure.gif
fgt
post Jul 24 2012, 10:35 AM

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QUOTE(hellokitty82 @ Jul 24 2012, 10:26 AM)
hi fgt, thanks for your infor.

but my items are from japan and i bought those bento stuffs like food picks, sandwich cutters and all those plastic ware wor... unsure.gif
i only received sms from them saying how much the custom duty only. they have not call me yet. will they send to me and how now? as per status now, the items now "in transit' guanzhou cn.  unsure.gif
*
There is also a rule of duty applicable to stuffs valued more than RM500 including shipping (how much is shipping costs btw?). I'm not too sure what stuff exactly and it seems your items are in the same category.

I think they hold it in CN so that they could send it back just in case you refuse to pay. Fedex or any private express courier service doesn't go through the normal process like national postal services do (ie, USPS or Royal Mail) and so I doubt you can settle it yourself. You'd just have to pay the amount I guess.

To make things clearer for you, you can call them to ask the specific details of the charges, they will tell you. Do call them up, their CS is quite pro as far as i know.

This post has been edited by fgt: Jul 24 2012, 10:36 AM
hellokitty82
post Jul 24 2012, 10:41 AM

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QUOTE(fgt @ Jul 24 2012, 10:35 AM)
There is also a rule of duty applicable to stuffs valued more than RM500 including shipping (how much is shipping costs btw?). I'm not too sure what stuff exactly and it seems your items are in the same category.

I think they hold it in CN so that they could send it back just in case you refuse to pay. Fedex or any private express courier service doesn't go through the normal process like national postal services do (ie, USPS or Royal Mail) and so I doubt you can settle it yourself. You'd just have to pay the amount I guess.

To make things clearer for you, you can call them to ask the specific details of the charges, they will tell you. Do call them up, their CS is quite pro as far as i know.
*
hello again.
thanks for your reply.
yes..my items are more than RM500, to be exact, it is RM640. shipping cost is free (paid by supplier), so i dont know how much.

yea..looks like my items are all in same category. if im not wrong and see correctly from the custom table, plasticware is 5%. but RM138.83/RM640 is about 22% already! shakehead.gif

hold in CN? but my items are actually ship from japan wor. they only sms me telling me the charges, didnt ask me want to pay or not wor. when should I pay anyway?

firstly, I called the no they provide, it is 1-300-63-63. the stupid guy kept telling me say they appoint agent to deal with, etc..ask me call another no. so i called another no. and the guy did tell me that the calculation includes freight charges. fine. then i asked him about the rate, he asked me to email fedex-kul-import@fedex.com mad.gif mad.gif and i emailed them this morning and im still waiting thier reply.

first time buy things from overseas. and before i buy, i did check the custom rate. so i tot is 5%. then OK...then only i proceed to buy. mana tahu...so expensive..beyond my expectation. vmad.gif vmad.gif mad.gif
fgt
post Jul 24 2012, 10:46 AM

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Ah so it is going to be taxed in the first place? Yeah it's always a hassle when it involves tax and duty. Percentage stated does not include the hassle that you have to go through. I'd avoid buying stuffs overseas if it's on that taxable list. tongue.gif The hassle is just not worth it, for me personally at least.

Don't worry. Be patient and just take it as learning experience. biggrin.gif

Good luck with that package!

This post has been edited by fgt: Jul 24 2012, 10:52 AM
hellokitty82
post Jul 24 2012, 11:11 AM

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QUOTE(fgt @ Jul 24 2012, 10:46 AM)
Ah so it is going to be taxed in the first place? Yeah it's always a hassle when it involves tax and duty. Percentage stated does not include the hassle that you have to go through. I'd avoid buying stuffs overseas if it's on that taxable list. tongue.gif The hassle is just not worth it, for me personally at least.

Don't worry. Be patient and just take it as learning experience. biggrin.gif

Good luck with that package!
*
omg..they classified my items under kitchenware/plasticware and tax me at 20%... mad.gif mad.gif

anyone can double check for me the HS code for 392310000, import duty is how much and what is the description? icon_question.gif bcoz i see...it looks like under veterinary category leh.... shakehead.gif

http://tariff.customs.gov.my/
SueAnnie
post Aug 6 2012, 11:36 PM

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I plan to buy stroller for my kid. Not ordinary stroller but this is for speial kid @ OKU KIDS. The price is about RM2000. Do i still need to pay tax?

What you guys think?..
pdotpdot
post Aug 14 2012, 06:43 AM

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QUOTE(utada_baby2000 @ Feb 8 2012, 06:01 PM)
hi,im nurul ,it has been 2 years i import fragrance and cosmetic from usa.im not facing any problem with dhl or customs..but for this year 2012 my shipment that arrived on 2 feb at dhl subang still not release by customs.due to farmasi act..i just informed by cosmetics department from  biro pharmaceutical kebangsaan today that starts from 2012 all import item under cosmetic subject..perfumes,skincare ,makeup etc will need nota notifikasi that is kelulusan from farmasi ..tidak kira sama ada u buy as gift,personel use or to resell..and they say nota notifikasi hanya dikeluarkan kepada pengimport berlesen..let say i buy mariah carey fragrance so they wont allow me to import that from overseas..they say only elizabeth arden malaysia or licensed distributor can import ..the notification notes wont be issued for me even if i want it..what all of u think about that? so they also say that its illegal for us to sell such item online because we dont have licensed to import that and its already available here in counter..just purchase here they say..how stupid they are..its damn expensive here!! so now they are telling us that we are no more allow to make extra income by selling import perfumes and cosmetic from overseas..im blank and dont know what to do now..thats why all have to use org dalam to help ..
*
hello may i ask? i ordered from 3 bottles of perfumes (Kim Kardashian Gold x 2, and J.Lo) from fragrancex.com. Does it means I cant have my parcel from us because it is under beauty product? cry.gif
Squallvalentine
post Aug 19 2012, 12:13 AM

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Hello...currently i buy RM1055 camera set from US, including shipping fees...may i noe ar my item will be hang at custom when arrived malaysia? And any tax or fees i need to pay or do if hang at custom? thx
madeleine_1406
post Aug 19 2012, 03:52 AM

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QUOTE(Squallvalentine @ Aug 18 2012, 08:13 AM)
Hello...currently i buy RM1055 camera set from US, including shipping fees...may i noe ar my item will be hang at custom when arrived malaysia? And any tax or fees i need to pay or do if hang at custom? thx
*
i dont think camera u gonna be tax
if ur item been held by custom,u can opp for pos malaysia to claim for u but with fees rm49.50 if not mistaken
lenalinah
post Aug 23 2012, 04:45 PM

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same cases ...mine.. friend forgot register.
so it was consider normal post which is small packet from japan.
any idea where i should refer to?
the parcel is already near 3 month, i still haven received it......

any idea whats is the KDN or the OE office phone number? i wish to call them and check with them.. i have the dispatch out number from japan...

please dont ask me call pos malaysia or pusat mel.. they only will reply me no tracking number they cant help me check .... but japan do full search already, not with them (due to the pos malaysia email reply said i should complain jp bla bla bla, they do saerching already but not with them)
madeleine_1406
post Aug 24 2012, 02:42 AM

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QUOTE(lenalinah @ Aug 23 2012, 12:45 AM)
same cases ...mine.. friend forgot register.
so it was consider normal post which is small packet from japan.
any idea where i should refer to?
the parcel is already near 3 month, i still haven received it......

any idea whats is the KDN or the OE office phone number? i wish to call them and check with them.. i have the dispatch out number from japan...

please dont ask me call pos malaysia or pusat mel.. they only will reply me no tracking number they cant help me check .... but japan do full search already, not with them (due to the pos malaysia email reply said i should complain jp bla bla bla, they do saerching already but not with them)
*
3 month it shouldnt be that long
either ur parcel have loss or detAIN by custom
u can ask the seller from japan for refund n etc
if the parcel doesnt have registernumber,u will be hard to track back your item


ericmaxman
post Aug 24 2012, 11:26 AM

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Parcel arrived to KLIA (customs) on the 22/8.

Now 24/8 still stuck at there? doh.gif

Declared value is ~$35
digitalz
post Aug 24 2012, 11:39 AM

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QUOTE(ericmaxman @ Aug 24 2012, 11:26 AM)
Parcel arrived to KLIA (customs) on the 22/8.

Now 24/8 still stuck at there? doh.gif

Declared value is ~$35
*
Lack of staffs, holidays etc etc. My item were stopped for 2 - 3 weeks before with the holidays going on the last time. sweat.gif
ericmaxman
post Aug 24 2012, 11:49 AM

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QUOTE(digitalz @ Aug 24 2012, 11:39 AM)
Lack of staffs, holidays etc etc. My item were stopped for 2 - 3 weeks before with the holidays going on the last time.  sweat.gif
*
I hope thats the case.

Last time buy online also no problem.

But true also lah, sure 95% ppl take leave this whole week.. icon_idea.gif

Traffic SMOOOOTH drool.gif
ericmaxman
post Aug 25 2012, 11:12 AM

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customs called me just now.

kena tahan liao vmad.gif

monday or tuesday gotta go KLIA pulak sleep.gif


digitalz
post Aug 25 2012, 11:20 AM

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QUOTE(ericmaxman @ Aug 25 2012, 11:12 AM)
customs called me just now.

kena tahan liao vmad.gif

monday or tuesday gotta go KLIA pulak sleep.gif
*
Whoa. What's the matter this time? What did you bring in? sweat.gif
ericmaxman
post Aug 25 2012, 12:42 PM

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QUOTE(digitalz @ Aug 25 2012, 11:20 AM)
Whoa. What's the matter this time? What did you bring in?   sweat.gif
*
No idea why this kinda time.

Just one r/c car. dafuq.

Kotak besar, but value <$50

How much money to prepare? sweat.gif

Pening lo......

This post has been edited by ericmaxman: Aug 25 2012, 01:02 PM
ferragammo
post Jan 28 2013, 11:41 PM

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Guys! My bronze sculpture (From Ebay) kena stop by malaysia KLIA custom,
The item cost US350 + US197.70 = US547.70
How much tax i need to pay? Please help!!

I'm planning to ask pos Malaysia represent me to go collect it for me, Will the custom simply slaughtered me?

P.S. It weight 29LBS


I also bought a few leather book covers, will i have to pay tax as well?
What about Antique Clock Which is quite expensive? Have to pay tax also?
I also planning to buy an ipod from ebay, also pay tax?
mnajem
post Feb 19 2013, 11:56 AM

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QUOTE(keii-kun @ Dec 18 2007, 09:08 PM)
Ok, sharing my experience importing a wedding kimono for men from Japan. my japan friend did the transaction and got the kimono shipped to me . Kimono costs around RM1500.00

One day, poslaju called me whether I want them to be their agent, they will settle all the tax and procedure, then later I only pay them when pickup at Pos Laju branch.

I was practically thinking that the tax would be cheaper than me driving all the way from Melaka to KLIA (toll and petrol) so I agree.

2 days after that, poslaju called me tell me that procedure completed and they will forward the item to PosLaju Melaka. I was soooo shocked when hearing the tax and fee... total up to RM600++ DAMN!

if i had driven to KLIA, i could have negotiated with Kastam for the tax cos i bought it for my personal use (for my wedding!)

Moral : don't rely on POSLAJU as agent
*
hi.. tax is around 20% for clothes (and tax imposed is for the ITEM price + SHIPPING.. even if you do it yourselves the tax itself is already RM300 for the item+ the shipping.. then you expense for toll and fuel. i think you only save few bucks by do it yourselves
mnajem
post Feb 19 2013, 11:58 AM

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QUOTE(ferragammo @ Jan 28 2013, 11:41 PM)
Guys! My bronze sculpture (From Ebay) kena stop by malaysia KLIA custom,
The item cost US350 + US197.70 = US547.70
How much tax i need to pay? Please help!!

I'm planning to ask pos Malaysia represent me to go collect it for me, Will the custom simply slaughtered me?

P.S. It weight 29LBS
I also bought a few leather book covers, will i have to pay tax as well?
What about Antique Clock Which is quite expensive? Have to pay tax also?
I also planning to buy an ipod from ebay, also pay tax?
*
estimate 30% at most for the item... i think your tax going to be around USD160 = ~RM500
pali_5373
post Feb 20 2013, 11:10 AM

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i bought watercooling part for my PC from US.. total around rm 2000.00++..guess what?.. the tax is RM732.28... they did not check what item inside.. just easily charge 30% from the invoice..i think they will collect as much tax as they can .. for BR1M maybe??? effin custom..
az3pac
post Feb 21 2013, 12:02 PM

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I just bought 2 items for only RM610 and the customs charged me RM82.96..using Fedex International

Haiyo

CODDarkKnightDk
post Mar 21 2013, 06:46 PM

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Any idea what is the poslaju KLIA fax number??? Their fax number aint working to pass my form for getting my items zzzz
mai zol
post Mar 22 2013, 07:30 PM

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my friend send a watch from US via USPS.. it almost 2 months now but i didnt get the parcel.. does anyone know how to get back this parcel?

the info about the parcel just stop at "sorting fascility" then i couldnt trace the parcel. Help me pleaseee...

This post has been edited by mai zol: Mar 22 2013, 07:32 PM
SmokerBamboo
post Mar 26 2013, 10:42 AM

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Hi guys. Anyone here has the experience of purchasing things from Japan and shipping using EMS?

I wanna buy 4 figures from Japan and the total price is around RM490+. The dimensions are around 30cm x 20cm x 20cm if they stack it properly and the weight is less than 1.5kg. Does it look too big to "attract" custom's attention?

Should I request the seller to underprice the item or label it as "Gift"? Does doing this help anyway to avoid from being held by custom?


uyin04
post Apr 27 2013, 11:54 AM

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Hello.

I buy something from US via USPS, and after 20 days making payment, I'm still not yet receive the items.

Any one know how to track my order...wanna to check whether it already arrive Malaysia or not.
SupremeSS
post Jun 13 2013, 07:17 PM

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Hey, if I import drinking bottles(many unit) from US to malaysia, its about 1.5k usd, will kena tahan at kastam?
skydrake
post Jun 17 2013, 04:36 PM

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now only i know so troublesome importing stuff from overseas even small amount item. I wonder how those those ppl importing massive AP set to Malaysia. How 'bout buying stuff from tabao? I'm reading those kastam regulation now, too many text.. still digesting now.
funes4_lee
post Jun 17 2013, 05:16 PM

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QUOTE(skydrake @ Jun 17 2013, 04:36 PM)
now only i know so troublesome importing stuff from overseas even small amount item. I wonder how those those ppl importing massive AP set to Malaysia. How 'bout buying stuff from tabao? I'm reading those kastam regulation now, too many text.. still digesting now.
*
ya..mine also sangkut last friday..buying handbags from china..a bit confusing..anybody knows how to read HS code..cant see anything in the HS code stating that handbag is taxable..under the ACFTA..
sayonana10
post Jun 18 2013, 06:30 PM

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i'm also new for buying thing online~ wanna ask will my Bokken (Wooden Training Sword / Collection ) are gonna get confisticated? cant get it off my mind since i pay for it
sad.gif
smsseah5
post Jun 18 2013, 09:20 PM

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Maybe u guys can just deliver to duty free island and pay forwarder to forward to u guys..could be one of the simplest way
skydrake
post Jun 21 2013, 05:17 PM

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after digesting some thread, i can see if u manage to pack in the parcel value below rm500 can avoid kastam hold ur parcel? is this true? what if i sending separate parcel which the value below rm500 and different date? anyone got experience on this?
siles1991
post Jun 25 2013, 04:04 AM

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QUOTE(SmokerBamboo @ Mar 26 2013, 10:42 AM)
Hi guys. Anyone here has the experience of purchasing things from Japan and shipping using EMS?

I wanna buy 4 figures from Japan and the total price is around RM490+. The dimensions are around 30cm x 20cm x 20cm if they stack it properly and the weight is less than 1.5kg. Does it look too big to "attract" custom's attention?

Should I request the seller to underprice the item or label it as "Gift"? Does doing this help anyway to avoid from being held by custom?
*
from my experience dont consolidate and dont make packages big. i'd rather pay the extra shipping than go through all the trouble to drive to the kastam to take. Horrible experience and will encourage people not to make their packages noticable and pay for the extra shipping costs, unless someone else is paying for your Toll+Petrol, also highly recommended to go there very very very early and ask for every single form needed, because I didnt know what form I needed i keep going back and forth while the line grew longer and longer when a 30minute to 1 hour could finish turned into a 4-5 hour long process because the bloody morons there never told me I needed this and that.

This post has been edited by siles1991: Jun 25 2013, 04:05 AM
kentsos
post Jul 5 2013, 07:21 PM

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hi guys

wanted to know how long is the most time anyone have to wait for a package from US via 1st class usps ?

been buying from ebay here and there,lost 2 package...
the most i have to wait is about 20 days...
now another one is missing been 2 months...
any hope of ever arriving ?

so anyone got a package after 2 months time ?


thanks and nice day
melt
post Jul 8 2013, 09:36 AM

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QUOTE(kentsos @ Jul 5 2013, 07:21 PM)
hi guys

wanted to know how long is the most time anyone have to wait for a package from US via 1st class usps ?

been buying from ebay here and there,lost 2 package...
the most i have to wait is about 20 days...
now another one is missing been 2 months...
any hope of ever arriving ?

so anyone got a package after 2 months time ?
thanks and nice day
*
have you informed seller bout this and I USPS should have a tracking number right? call the local poslaju to check what is the status of your item. They can check for you
X-kiddo
post Jul 21 2013, 05:01 PM

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buy electronic part from japan use EMS.
now detain by custom.
already 4 day.
what to do?
got no call or anything.
=(

what to do?
=(
mynia
post Oct 5 2013, 02:27 PM

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Anyone have experience in importing medicine?
LoveToTalk
post Oct 23 2013, 09:46 PM

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anyone knows why/how the custom hold your parcel, is it randomly pick, mine was detain at custom PJhub today, i call the ABX express they say they dunno y custom hold my parcel and i ask them what shud i do, they also say dunno, juz wait, damn i need my stuff before this weeken.
jjenjj87
post Oct 29 2013, 12:40 AM

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hi guys, one of my friend which have trouble soon hope you all might help.
Her bf post a big parcel for her inside have 2 branded bag, 2 shoes, some perfume and cash from uk. how much she will be tax?

This post has been edited by jjenjj87: Oct 29 2013, 12:41 AM
Bheestie Malaysia
post Oct 31 2013, 12:40 PM

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QUOTE(jjenjj87 @ Oct 29 2013, 12:40 AM)
hi guys, one of my friend which have trouble soon hope you all might help.
Her bf post a big parcel for her inside have 2 branded bag, 2 shoes, some perfume and cash from uk. how much she will be tax?
*
Check the duties and taxes from here --> Tariff.
Sometimes depends on how the bf declares the value.
Any special handling for the perfumes? Perfumes can't be shipped via air without special handling as they are flammable products.
cfa28
post Oct 31 2013, 02:58 PM

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QUOTE(jjenjj87 @ Oct 29 2013, 12:40 AM)
hi guys, one of my friend which have trouble soon hope you all might help.
Her bf post a big parcel for her inside have 2 branded bag, 2 shoes, some perfume and cash from uk. how much she will be tax?
*
Cash, is it a lot? Very Stupid to send Cash vis mail cos very high chance, your Cash will go missing.
obiwankedah
post Oct 31 2013, 03:53 PM

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i just got surat tahan oleh Kastam from pos malaysia..

tried to call pos malaysia sepang to appoint them as agent

03 8777 3683
03 8777 3654

but no one pick up

what the...

This post has been edited by obiwankedah: Oct 31 2013, 03:54 PM
Bheestie Malaysia
post Oct 31 2013, 05:29 PM

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QUOTE(obiwankedah @ Oct 31 2013, 03:53 PM)
i just got surat tahan oleh Kastam from pos malaysia..

tried to call pos malaysia sepang to appoint them as agent

03 8777 3683
03 8777 3654

but no one pick up

what the...
*
Try this one:

user posted image
nplusr
post Dec 4 2013, 09:24 PM

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QUOTE(LoveToTalk @ Oct 23 2013, 09:46 PM)
anyone knows why/how the custom hold your parcel, is it randomly pick, mine was detain at custom PJhub today, i call the ABX express they say they dunno y custom hold my parcel and i ask them what shud i do, they also say dunno, juz wait, damn i need my stuff before this weeken.
*
May I know what happened to it?
steventan85
post Dec 4 2013, 10:14 PM

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QUOTE(jjenjj87 @ Oct 29 2013, 12:40 AM)
hi guys, one of my friend which have trouble soon hope you all might help.
Her bf post a big parcel for her inside have 2 branded bag, 2 shoes, some perfume and cash from uk. how much she will be tax?
*
it is just pretty brainless to send cash using post.... use some common sense will do ... doh.gif doh.gif doh.gif
mikimiaw
post Dec 17 2013, 10:09 AM

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Hi i got problem for my parcel.

Okay first thing first. My parcel is a CD from japan. & d shipping method is thru SAL.
Now 1st prob is no tracking number but i got order number.
I receive an email tat my cd is already shipped out on 25 Nov 2013.
2nd prob is till now my parcel is not yet arrive.
I called pos malaysia , they said they can't track for me.

So how?? Am i going to call Kastam? or any other option??
Or anyone can help me??

Thanks... sad.gif
woeijing83
post Dec 17 2013, 08:00 PM

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Recently won a bit at ebay.us then i paid them and they delivery the winning bid item (Mobile Phone). Then the parcel kena tahan by the kastam (IPOH), they send me a letter or the phone will be confiscated if no additional info are provided to them.

So i went there and they say i have no AP to import those phone. They say unless i have AP to import the item then they will release.

Is anyone out there can help?
mikimiaw
post Dec 19 2013, 01:21 PM

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QUOTE(kevinlowl @ Dec 17 2013, 07:16 PM)
You used unregistered SAL I assume? If so then there's nothing you can do but wait. Maybe call the post office to check whether they received a package under your name?
*

herm...yup.. I called but they said they cant trace. probably i have to wait. or prepare for worst. sad.gif
woeijing83
post Dec 19 2013, 06:54 PM

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QUOTE(woeijing83 @ Dec 17 2013, 09:00 PM)
Recently won a bit at ebay.us then i paid them and they delivery the winning bid item (Mobile Phone). Then the parcel kena tahan by the kastam (IPOH), they send me a letter or the phone will be confiscated if no additional info are provided to them.

So i went there and they say i have no AP to import those phone. They say unless i have AP to import the item then they will release.

Is anyone out there can help?
*
Anyone can help ?? pls advice.. really need some advice here
SUSbudakdegilz
post Dec 20 2013, 08:45 PM

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QUOTE(woeijing83 @ Dec 19 2013, 06:54 PM)
Anyone can help ?? pls advice.. really need some advice here
*
large quantity or small???
AP (approval permit) is needed to import large quantity of electronic product....
for small quantity you need a SIRIM approval...

p/s:
it's a LAW were every single electronic/electrical product must have SIRIM approval
https://forum.lowyat.net/topic/2637098
https://forum.lowyat.net/topic/1437420

This post has been edited by budakdegilz: Dec 20 2013, 08:49 PM
TongCN
post Jan 6 2014, 04:39 PM

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Guys, need help on Custom clearance questions.

I always heard that RM500 is the maximum amount inclusive shipping cost if order things like Hobby Stuff from Japan if wanna escape the Custome Tax/Charges.

I also contacted the Custom at West Malaysia through phone just now and yes, it's RM500 on barang cukai.

However, last time when I ordered something from Hobbylink Japan on some gunpla, it went through well on West Malaysia custom.
FYI, the amount i ordered with shipping fee only around RM195.

But then when it reach my hometown at Miri, Sarawak @ East Malaysia, it was kenak tahan by Poslaju Custom and I went to Poslaju and asked them why?

They said policy different story in Sarawak and cannot exceed RM200 else 10% charge. I was like "what the!? " doh.gif
Lucky my thing doesn't exceed RM200 and I can see from their reaction like "Aiyah, cannot receive some extra $$$".

So I need to find a proof for the custom policy on Sarawak so next time I won't kenak con again.
Anyone has any idea ?
I called the custom malaysia but they also like bo leng bo juak one, saying that they no idea and keep tell me story like reading from a script, no Sarawak Custom contact number ...
ping325
post Jan 16 2014, 10:10 AM

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just back from LCCT pos malaysia to take my stock @@
hold all my shipment for japan stock....
tracking shown shipment hold for inspection...
took me 3 hours to settle and pay rm230 for taxes...swt

This post has been edited by ping325: Jan 16 2014, 02:34 PM
TRAZE99
post Jun 18 2014, 01:43 PM

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QUOTE(ping325 @ Jan 16 2014, 10:10 AM)
just back from LCCT pos malaysia to take my stock @@
hold all my shipment for japan stock....
tracking shown shipment hold for inspection...
took me 3 hours to settle and pay rm230 for taxes...swt
*
here is my story...bought iphone 5s from ebay.with tracking.

18-Jun-2014 12:17:54 Dispatch out from origin station PPL BUTTERWORTH
18-Jun-2014 11:10:33 Customs inspection. PPL BUTTERWORTH
16-Jun-2014 23:54:00 Send to office POS MALAYSIA INTERNATIONAL HUB (KLIA)
16-Jun-2014 23:24:07 Customs inspection. POS MALAYSIA INTERNATIONAL HUB (KLIA)
16-Jun-2014 23:23:07 Item arrived at destination country POS MALAYSIA INTERNATIONAL HUB (KLIA)
12-Jun-2014 04:42:00 Send to MALAYSIA UNITED STATES
12-Jun-2014 04:38:00 Consignment Arrived UNITED STATES
VagueConcerns
post Jun 21 2014, 11:29 PM

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So many horror stories.
I want to ask. I will be buying speaker parts; 2 4 inch transducers, 2 terminal cups, and 2 twin banana plugs. They are passive electrical components. The cost including shipment shouldn't reach RM500 too, but the transducers are said to be non-taxable according to them.

I have contacted an officer directly via e-mail and it was pretty informative, and at worst with all the tax it would reach nearly RM600 (if somehow the transducers are put in a different category that can be taxed), which is fine by me. Any way they can 'screw' me and charge me extra, or confiscate them for some reason?
tauhubusuk
post Jul 11 2014, 03:58 PM

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Hi guys,
Just want to know where to declare our shipping cost before we ship an item?
I have a friend in US sending me some toys. Does he need to include the postage receipt in the box?
StephanieAilie
post Jul 24 2014, 05:36 PM

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Hi All,

May I know what is the contact office number for Ipoh branch Fedex Courier Services?

Thanks.

Regards,
Stephanie
Vinkks123
post Aug 30 2014, 01:11 AM

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Hi guys,
I have ordered two figures from Japan. The seller used SAL with no tracking number.

My item weighs about 1.3kg each so the seller packaged the two figures separately and ship both at the same time.

However, only one of the package reached me. So now I'm scratching my head why only one package reach me as the seller told me he shipped both item into separate boxes at the same time.

The value of the item is about RM150 each so I don't think it is held by customs as the other similar figure passed through. By logic if one package reach me, the other should be together as it came from the same place at the same time.

So my guess is the other package got loss somewhere. Since I've got no tracking number, how can I confirm where the other package is?

Thanks for your help guys. smile.gif


Akmola_Lola
post Sep 1 2014, 07:45 PM

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hi guys,

i bought quite a few figurines from japan with total value arnd RM 850.. ordered 2 batches, similar value each, both from Japan..
1 box reach me safely and another, Poslaju Berhad sent me a letter saying the item has been detained by Customs, KLIA.

Both boxes contains similar items, all figurines, some of it normal, some of it moe and stuff, those collectibles otaku merchs but none R18..

my question is, will customs confiscate those items when they open the box and check it???

and normally how much is the import duty? 5%

thanks in advacne.
4lenAngel
post Sep 22 2014, 02:09 PM

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Hi,

I got a consignment arrived from US , when i tracked it, it says its still under customs inspection.. but usually how long they'll inspect it ? Its been there since 10th september.. n now is alrdy 22 sept, Still no notice or nothing.. i called the pos service , they said once the customs released it they will send it over... n gave me a number to call n check.. when i called no body is answering it. i think its the post cargo number.
Does any1 have any idea.. ?
loneboy62
post Sep 22 2014, 03:31 PM

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QUOTE(4lenAngel @ Sep 22 2014, 02:09 PM)
Hi,

I got a consignment arrived from US , when i tracked it, it says its still under customs inspection.. but usually how long they'll inspect it ? Its been there since 10th september.. n now is alrdy 22 sept,  Still no notice or nothing.. i called the pos service , they said once the customs released it they will send it over... n gave me a number to call n check.. when i called no body is answering it. i think its the post cargo number.
Does any1 have any idea.. ?
*
You can call the 8777xxxx number, it is Pos Malaysia Custom Service Department, usually after 2nd day of hold your shipment you will receive a call, or worse come to worse you can send your authorized agent to clear the item for you, usually need to pay the handling fee. But normally I do myself to clear the item.
4lenAngel
post Sep 22 2014, 05:32 PM

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how do u clear it by urself? Who can i contact to represent me ? Any contacts ?
The num u gave 8777 was the num i called for weeks.. no answer at all...
U go there,if u go there hows the procedure?

Thx

This post has been edited by 4lenAngel: Sep 22 2014, 06:10 PM
4lenAngel
post Sep 24 2014, 02:50 PM

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Hi can any1 help to get me reps to get my item from the customs ?
Any contacts will be appreciated sad.gif
melt
post Sep 24 2014, 03:23 PM

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QUOTE(4lenAngel @ Sep 24 2014, 02:50 PM)
Hi can any1 help to get me reps to get my item from the customs ?
Any contacts will be appreciated sad.gif
*
How did you know your package has been detained? Normally if your package has been detained you will receive a notice from poslaju.

You can appoint poslaju or you can go directly go to the custom department to clear it yourself. Just provide them the slip from poslaju. If you dont have it you can try using the tracking number.

If you want to call them try to do it around 10-11am normally after lunch its going to be a bit harder to get them.
Xander-G
post Sep 24 2014, 03:26 PM

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detained by custom means importing barang terlarang?
4lenAngel
post Sep 24 2014, 03:39 PM

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Its not say detained... but under customs inspection for 15 days alrdy.
Its vape e-juice.

sheridankamal
post Nov 20 2014, 04:07 PM

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My nightmare is about to begin, thanks for all the info above.
Sorry if it is a repetitive question, i bought Bandai SHF Figures, approx 10 nos of different characters, will i be charge for tax?
If i mention for personal use, i.e. collector,wedding gift, will it be exempted?

Thanks
melt
post Nov 20 2014, 05:51 PM

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QUOTE(sheridankamal @ Nov 20 2014, 04:07 PM)
My nightmare is about to begin, thanks for all the info above.
Sorry if it is a repetitive question, i bought Bandai SHF Figures, approx 10 nos of different characters, will i be charge for tax?
If i mention for personal use, i.e. collector,wedding gift, will it be exempted?

Thanks
*
I believe you will still be tax no matter if the item is a gift/personal use or etc. You mostly wont be tax if item is less than RM500 including your shipping charges

It depends on your luck actually but if your parcel is big then most likely you will be taxed.


sheridankamal
post Nov 20 2014, 06:16 PM

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QUOTE(melt @ Nov 20 2014, 05:51 PM)
I believe you will still be tax no matter if the item is a gift/personal use or etc. You mostly wont be tax if item is less than RM500 including your shipping charges

It depends on your luck actually but if your parcel is big then most likely you will be taxed.
*
thanks melt,

anyhow do you have any idea how much the charge is?

thank you

melt
post Nov 20 2014, 08:22 PM

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QUOTE(sheridankamal @ Nov 20 2014, 06:16 PM)
thanks melt,

anyhow do you have any idea how much the charge is?

thank you
*
i think toys is 10% sales tax if not wrong

10% of the total cost of your item plus shipping
sheridankamal
post Nov 20 2014, 08:27 PM

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QUOTE(melt @ Nov 20 2014, 08:22 PM)
i think toys is 10% sales tax if not wrong

10% of the total cost of your item plus shipping
*
Thanks for your kind info.
Say in future, how can i avoid this from happening.
Seek declaration as gift from the seller or declare the total price less than RM500?
melt
post Nov 20 2014, 08:32 PM

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QUOTE(sheridankamal @ Nov 20 2014, 08:27 PM)
Thanks for your kind info.
Say in future, how can i avoid this from happening.
Seek declaration as gift from the seller or declare the total price less than RM500?
*
a lowered performa invoice from your supplier will be helpful but do bare in mind if parcel missing you wont be able to claim for the price you have bought your item, keep your parcel in small and medium size.

also depends on your luck sometime.


sheridankamal
post Nov 20 2014, 08:40 PM

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QUOTE(melt @ Nov 20 2014, 08:32 PM)
a lowered performa invoice from your supplier will be helpful but do bare in mind if parcel missing you wont be able to claim for the price you have bought your item, keep your parcel in small and medium size.

also depends on your luck sometime.
*
Definitely there is pro & con plus luck.
Nothing much i can do now, just have to pay for it and be more careful in future.
Thank you very much for your time and input.


vicng93
post Nov 21 2014, 11:22 AM

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Hi, is there any possible way that I can find out whether my parcel is held by customs or not? Like calling the customs department at KILA or something? Cause it has already been 6 weeks+ and I have yet to receive a parcel from UK via DHL Global (no tracking).

If it is held by customs usually how long will it take for them to process it and send the letter to me?
thoxenzor
post Nov 21 2014, 07:17 PM

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I planning to buy something fragile, I dont mind kena custom since I already checked, it has sales tax.

the thing I worry is how they handle our items. we should open in front of them and if is seriously damaged, I can straight claim from custom if they are responsible?

Not get the cash money but as in file a complaint, etc?

Did someone face this problem before? or your fragile item is always safe?

Thanks in advance for telling
scFoong
post May 14 2015, 05:01 PM

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Sorry to revive the old thread...Its abt my item being held at Kastam Butterworth. May i know is this Kastam office next to poslaju Butterworth? I am not familiar with the place and really appreciate if someone here to help out. Thankyou very much..
iambunnybun
post Jun 9 2015, 06:26 PM

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May I know what with the custom charged me Handling/Documentation Fee RM48.00 and Special Delivery Charges RM50.00? I wonder the handling/documentation just a few piece of paper will cost me RM48.00 and not include the delivery charge fee.

Another thing is I've paid the total price of my items USD428.40 before discounted is USD540. But the custom taxed me using USD540 instead the total price I've paid. Issit illegal? Please advise.

I have paid for the express shipping before at the same clothes online shopping site. End up they using UPS. But I still have to paid the Malaysia custom duty/tax fee. So geram! That's why this time I'm using standard shipping end up have to kautim this thing myself =="

chaingin91
post Jun 9 2015, 10:52 PM

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QUOTE(iambunnybun @ Jun 9 2015, 06:26 PM)
May I know what with the custom charged me Handling/Documentation Fee RM48.00 and Special Delivery Charges RM50.00? I wonder the handling/documentation just a few piece of paper will cost me RM48.00 and not include the delivery charge fee.

Another thing is I've paid the total price of my items USD428.40 before discounted is USD540. But the custom taxed me using USD540 instead the total price I've paid. Issit illegal? Please advise.

I have paid for the express shipping before at the same clothes online shopping site. End up they using UPS. But I still have to paid the Malaysia custom duty/tax fee. So geram! That's why this time I'm using standard shipping end up have to kautim this thing myself =="
*
Hi. May I know how did you receive the detained letter? did he send it to your business address or postal address?

I'm waiting for my parcel from Australia which has no tracking number. cry.gif I scare if the kastams tahan my parcel, they won't send the letter to inform me.
chaingin91
post Jun 9 2015, 10:53 PM

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QUOTE(vicng93 @ Nov 21 2014, 11:22 AM)
Hi, is there any possible way that I can find out whether my parcel is held by customs or not? Like calling the customs department at KILA or something? Cause it has already been 6 weeks+ and I have yet to receive a parcel from UK via DHL Global (no tracking).

If it is held by customs usually how long will it take for them to process it and send the letter to me?
*
Hello, have you received your parcel yet? I'm waiting for my Australia parcel which has no tracking number. I'm waiting like crazy here.
iambunnybun
post Jun 10 2015, 12:01 AM

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QUOTE(chaingin91 @ Jun 9 2015, 10:52 PM)
Hi. May I know how did you receive the detained letter? did he send it to your business address or postal address?

I'm waiting for my parcel from Australia which has no tracking number. cry.gif I scare if the kastams tahan my parcel, they won't send the letter to inform me.
*
Hi, I did receive the detained paper from the Postman. He sent to my home address because that time I was at home.

You should ask the sender for the tracking no. so can check the Australia side whether the package reach in Malaysia or not. If already reach in Malaysia, then you try call to the Pos Malaysia customer service check the tracking no. Usually they will give you the letter if custom really hold your item.

This post has been edited by iambunnybun: Jun 10 2015, 12:05 AM
cttan9832
post Jun 10 2015, 09:22 AM

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Hi guys, I wanted to buy a motorcycle exhaust from USA so what is the proper way to declare out from our local customs?? Is there any body come across this situation kindly please share. Thanks
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post Jun 11 2015, 11:16 AM

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QUOTE(iambunnybun @ Jun 9 2015, 06:26 PM)
May I know what with the custom charged me Handling/Documentation Fee RM48.00 and Special Delivery Charges RM50.00? I wonder the handling/documentation just a few piece of paper will cost me RM48.00 and not include the delivery charge fee.

Another thing is I've paid the total price of my items USD428.40 before discounted is USD540. But the custom taxed me using USD540 instead the total price I've paid. Issit illegal? Please advise.

I have paid for the express shipping before at the same clothes online shopping site. End up they using UPS. But I still have to paid the Malaysia custom duty/tax fee. So geram! That's why this time I'm using standard shipping end up have to kautim this thing myself =="
*
I use DHL, normally RM50 processing fee(standard) only (+6% gst).

also, the custom duty amount is depends on Custom malaysia and bear by Buyer. unless your Seller state bear by them, which usually wont/not coz they are not familiar with other country Custom procedure and hassle to refund your back or etc..

On the discount, Custom may take the Gross Amount instead of Net. Best to consult with Custom directly or ask UPS why so. (i deem they take it this goods worth USD540). Discount is given by the seller to the buyer but the goods worth/Cost is still USD540 in actual.
Trevorel
post Jun 16 2015, 12:38 AM

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Date Time Process Office
15 Jun 2015, 5:55 PM Delivered RAMPAS (KASTAM) PPL IPOH
15 Jun 2015, 5:50 PM Delivery process PPL IPOH
15 Jun 2015, 5:17 PM Arrive at delivery office PPL IPOH
08 Jun 2015, 12:03 PM Self collection at counter PPL IPOH
08 Jun 2015, 11:57 AM Arrive at delivery office PPL IPOH
08 Jun 2015, 11:51 AM Customs inspection. PPL IPOH
06 Jun 2015, 12:55 PM Send to office POS MALAYSIA INTERNATIONAL HUB (KLIA)
06 Jun 2015, 9:48 AM Customs inspection. POS MALAYSIA INTERNATIONAL HUB (KLIA)
06 Jun 2015, 9:47 AM Item arrived at destination country POS MALAYSIA INTERNATIONAL HUB (KLIA)
03 Jun 2015, 11:05 PM Consignment Arrived AUSTRALIA


Hi there, anyone can advise on this issue.

My sister and her friend posted 2 parcel (the same supplement products) from Australia and reached Malaysia on 6th June.
Custom inspection been cleared, and successfully posted to IPOH pos laju office on 8th June.
My sister's friend parcel been successfully collected from pos laju office.

*Refer to the tracking above, the parcel ready to be self collect at counter on 8th June.

But when my mum went to their office on 15th (1 week later), the pos laju refused to give my mum the parcel and claimed that the parcel is detained by "PHARMACY"
what the heck?? detained by PHARMACY????

Since my mum cant speak Bahasa Melayu well, she can't argue with them and the staff refused to give her back the self collect statement. and she just leave the office with nothing!!

after she told me about this, i found that the tracking ended up with the last 3 entries which look suspicious.
Date Time Process Office
15 Jun 2015, 5:55 PM Delivered RAMPAS (KASTAM) PPL IPOH
15 Jun 2015, 5:50 PM Delivery process PPL IPOH
15 Jun 2015, 5:17 PM Arrive at delivery office PPL IPOH

Delivery process > Delivered RAMPAS (KASTAM)??????

refer to the tracking, the custom should be cleared on 8th right? how come end up will be "rampas" when my mum try to collect from pos laju??
I am wondering if the staff there grab the parcel for their own use.

As at now, we do not receive and also they dint provide us any formal notice or detained letter. any way to check with the Custom if the parcel is being detained or being grabbed by the little thief of pos laju??

Thousands appreciation for helps....

This post has been edited by Trevorel: Jun 16 2015, 12:41 AM
slack3r
post Jun 17 2015, 11:56 PM

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I got 2 boxes from Japan quite big but value is low problem is its heavy so shipping cost is quite high. Seller also used EMS with tracking

1 box 3,000 Yen value + 14,200 Yen shipping
2nd box same as above

Declared items as a gift and no commecial value, because I will pesonally use them

it's been 12 hours since boxes arrived at KLIA and status stucked at Custom Inspection.. I have received may packages from Japan since April and they normally clear custom within the same day usually after 3-5 hours my packages gets sent to POS Laju KLIA

Is it safe to say that my boxes got held by Custom because this is the first time a package of mine will be held for this long as per poslaju website. Like I said above all my packages usually clear customs the same day 3-5 hours after they receive it for inspection (based from status changes from poslaju)

If I go claim the package what paperwork do I need as it got sent to me by the brother of my friend from Japan so there is no commercial invoice, I just paid my friend here in Malaysia cash and he said he will pass the money to his brothers bank account.

How can I prove in custom that the declared value is really the value I paid for the items?
elaineliew88
post Jun 29 2015, 03:23 PM

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anyone know if nike sport shoe will kena tax?
melt
post Jun 29 2015, 04:18 PM

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QUOTE(elaineliew88 @ Jun 29 2015, 03:23 PM)
anyone know if nike sport shoe will kena tax?
*
subjected to GST if you parcel got stopped
elaineliew88
post Jun 29 2015, 04:23 PM

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QUOTE(melt @ Jun 29 2015, 04:18 PM)
subjected to GST if you parcel got stopped
*
they randonly picked?? like that mean all things send to msia also will have GST? =(
melt
post Jun 29 2015, 04:41 PM

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QUOTE(elaineliew88 @ Jun 29 2015, 04:23 PM)
they randonly picked?? like that mean all things send to msia also will have GST? =(
*
I dont know how they picked but item packed in a big package will normally be picked. Sometimes it all about luck. 2 of my parcel didnt get stopped but the last one did. Same item but different time of arranging in.


ohman
post Aug 12 2015, 11:05 AM

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QUOTE(Trevorel @ Jun 16 2015, 12:38 AM)
Date                Time            Process                          Office
15 Jun 2015, 5:55 PM      Delivered RAMPAS (KASTAM) PPL IPOH
15 Jun 2015, 5:50 PM    Delivery process                  PPL IPOH
15 Jun 2015, 5:17 PM  Arrive at delivery office        PPL IPOH
08 Jun 2015, 12:03 PM Self collection at counter        PPL IPOH
08 Jun 2015, 11:57 AM Arrive at delivery office        PPL IPOH
08 Jun 2015, 11:51 AM Customs inspection.                PPL IPOH
06 Jun 2015, 12:55 PM Send to office                        POS MALAYSIA INTERNATIONAL HUB (KLIA)
06 Jun 2015, 9:48 AM        Customs inspection.                POS MALAYSIA INTERNATIONAL HUB (KLIA)
06 Jun 2015, 9:47 AM        Item arrived at destination country POS MALAYSIA INTERNATIONAL HUB (KLIA)
03 Jun 2015, 11:05 PM Consignment Arrived                AUSTRALIA
Hi there, anyone can advise on this issue.

My sister and her friend posted 2 parcel (the same supplement products) from Australia and reached Malaysia on 6th June.
Custom inspection been cleared, and successfully posted to IPOH pos laju office on 8th June.
My sister's friend parcel been successfully collected from pos laju office.

*Refer to the tracking above, the parcel ready to be self collect at counter on 8th June.

But when my mum went to their office on 15th (1 week later), the pos laju refused to give my mum the parcel and claimed that the parcel is detained by "PHARMACY"
what the heck?? detained by PHARMACY????

Since my mum cant speak Bahasa Melayu well, she can't argue with them and the staff refused to give her back the self collect statement. and she just leave the office with nothing!!

after she told me about this, i found that the tracking ended up with the last 3 entries which look suspicious.
Date                Time            Process                          Office
15 Jun 2015, 5:55 PM      Delivered RAMPAS (KASTAM) PPL IPOH
15 Jun 2015, 5:50 PM    Delivery process                  PPL IPOH
15 Jun 2015, 5:17 PM  Arrive at delivery office        PPL IPOH

Delivery process > Delivered RAMPAS (KASTAM)??????

refer to the tracking, the custom should be cleared on 8th right? how come end up will be "rampas" when my mum try to collect from pos laju??
I am wondering if the staff there grab the parcel for their own use.

As at now, we do not receive and also they dint provide us any formal notice or detained letter. any way to check with the Custom if the parcel is being detained or being grabbed by the little thief of pos laju??

Thousands appreciation for helps....
*

whats the outcome of this incident?

arafat
post Aug 13 2015, 12:06 AM

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what if item is held by custom or shipper, pending payment for tax + handling fee and you decided to forfeit the item due to not worth the cost, they will follow up or penalize you?


insane.gamer
post Sep 26 2015, 01:11 AM

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QUOTE(slack3r @ Jun 17 2015, 11:56 PM)
I got 2 boxes from Japan quite big but value is low problem is its heavy so shipping cost is quite high. Seller also used EMS with tracking

1 box 3,000 Yen value + 14,200 Yen shipping
2nd box same as above

Declared items as a gift and no commecial value, because I will pesonally use them

it's been 12 hours since boxes arrived at KLIA and status stucked at Custom Inspection.. I have received may packages from Japan since April and they normally clear custom within the same day usually after 3-5 hours my packages gets sent to POS Laju KLIA

Is it safe to say that my boxes got held by Custom because this is the first time a package of mine will be held for this long as per poslaju website. Like I said above all my packages usually clear customs the same day 3-5 hours after they receive it for inspection (based from status changes from poslaju)

If I go claim the package what paperwork do I need as it got sent to me by the brother of my friend from Japan so there is no commercial invoice, I just paid my friend here in Malaysia cash and he said he will pass the money to his brothers bank account.

How can I prove in custom that the declared value is really the value I paid for the items?
*
slack3r hey, any updates on this? did you eventually went to claim?
melt
post Sep 26 2015, 08:31 PM

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QUOTE(arafat @ Aug 13 2015, 12:06 AM)
what if item is held by custom or shipper, pending payment for tax + handling fee and you decided to forfeit the item due to not worth the cost, they will follow up or penalize you?
*
They will not penalize you if after certain time limit I believe item will be send back to send if I m not wrong. Not 100% sure on sending back to sender
melt
post Sep 26 2015, 08:32 PM

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double posted

This post has been edited by melt: Sep 26 2015, 08:34 PM
slack3r
post Sep 28 2015, 12:26 PM

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QUOTE(insane.gamer @ Sep 26 2015, 01:11 AM)
slack3r hey, any updates on this? did you eventually went to claim?
*
I eventually went there and gave them invoice. I was not taxed
insane.gamer
post Sep 29 2015, 01:20 AM

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QUOTE(slack3r @ Sep 28 2015, 12:26 PM)
I eventually went there and gave them invoice. I was not taxed
*
hah, went there and got taxed. but not so much i guess biggrin.gif
cheers!
yefox
post Sep 29 2015, 02:23 AM

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Hello guys

I bought supplements from UK and the seller haven't send to me the invoice of the items
They about 30 bottle of pills which is will come in a small package, the goods haven't arrived yet, but i feel it will stack in the custom as i read many subjects regarding custom problems through pos laju

If may product stack there, is there any one can help to take them out! Even i will pay for him to get his help
Or do you recommend any plan to get out through the custom.

Will be glad to hear back from you.

This post has been edited by yefox: Sep 29 2015, 02:33 AM
abubin
post Sep 29 2015, 05:17 PM

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QUOTE(yefox @ Sep 29 2015, 02:23 AM)
Hello guys

I bought supplements from UK and the seller haven't send to me the invoice of the items
They about 30 bottle of pills which is will come in a small package, the goods haven't arrived yet, but i feel it will stack in the custom as i read many subjects regarding custom problems through pos laju

If may product stack there, is there any one can help to take them out!  Even i will pay for him to get his help
Or do you recommend any plan to get out through the custom.

Will be glad to hear back from you.
*
it depends on which courier company you are using. For those like ups, fedex and dhl they will usually pay the tax in advance if it is less than certain amount. I think it 's less than rm200. If more than that, they will call you to see if you want to pay. However, if the item have not pass through customs yet, you can call the courier company and tell them NOT to pay any tax or duty. If kena, just call you. If eventually kena tax, they will call you and you can actually get "agents" to settle for you. However, the amount they charge you is also quite high. So this method only make sense if you are importing in large quantity or if the tax amount is super high.
speedfamgirl
post Nov 5 2015, 08:59 PM

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QUOTE(utada_baby2000 @ Feb 8 2012, 06:01 PM)
hi,im nurul ,it has been 2 years i import fragrance and cosmetic from usa.im not facing any problem with dhl or customs..but for this year 2012 my shipment that arrived on 2 feb at dhl subang still not release by customs.due to farmasi act..i just informed by cosmetics department from  biro pharmaceutical kebangsaan today that starts from 2012 all import item under cosmetic subject..perfumes,skincare ,makeup etc will need nota notifikasi that is kelulusan from farmasi ..tidak kira sama ada u buy as gift,personel use or to resell..and they say nota notifikasi hanya dikeluarkan kepada pengimport berlesen..let say i buy mariah carey fragrance so they wont allow me to import that from overseas..they say only elizabeth arden malaysia or licensed distributor can import ..the notification notes wont be issued for me even if i want it..what all of u think about that? so they also say that its illegal for us to sell such item online because we dont have licensed to import that and its already available here in counter..just purchase here they say..how stupid they are..its damn expensive here!! so now they are telling us that we are no more allow to make extra income by selling import perfumes and cosmetic from overseas..im blank and dont know what to do now..thats why all have to use org dalam to help ..
*
Lol sorry for bumping an ancient post but my package although safely arrived it was slapped with a Stern warning from the pharmacy dept. THIS WILL BE THE LAST CLEARANCE!!

Ive been importing perfume sample vials for the past 2 years without any problem, but somehow my online buying activities greatly slowing down due to bad currency exchange. I made my 1St order on fragrancex.com this year & it got unlucky.

So sad cry.gif there goes my niche perfume sampling binge...now I have to settle with mediocre perfumes that masses used & available locally. I won't dare to attempt another purchase because I believe my name has been put into the 'caution' list.
SUSMatrix
post Nov 5 2015, 09:08 PM

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QUOTE(soundsyst64 @ Nov 28 2007, 03:31 PM)
Thanks for the info.

But for shipper's case, I might not retrieve any number because I'm using regular airmail which didn't give any numbers + insurance in case my item lost during shipment. Tracking number only provide if I take register airmail.

However, I'm still waiting another one more week before I contact the seller.
*
Buy from HK. Use non-tracking cheap mail. Kek.

You wait lah....
Starless
post Nov 16 2015, 02:23 AM

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I bought a console from a US seller last week Thursday. Shipped via USPS Priority Mail. Item+Shipping+Import Charges*=RM400-ish. But after reading related threads just now I'm afraid that it will be detained by those kastam even though my item is <RM500 or worse they slap another RM400 for no reason if you want to release your item and so on. Which one is true? I'm confused and scared right now. sad.gif sad.gif

* On ebay they say it means no additional import charges on delivery, which also include taxes and stuff.

EDIT: I also live far away from kastam office, so I cannot go to their office and nego with them.

This post has been edited by Starless: Nov 16 2015, 02:27 AM
saikia2046
post Nov 16 2015, 08:52 AM

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QUOTE(Starless @ Nov 16 2015, 02:23 AM)
I bought a console from a US seller last week Thursday. Shipped via USPS Priority Mail. Item+Shipping+Import Charges*=RM400-ish. But after reading related threads just now I'm afraid that it will be detained by those kastam even though my item is <RM500 or worse they slap another RM400 for no reason if you want to release your item and so on. Which one is true? I'm confused and scared right now.  sad.gif  sad.gif

* On ebay they say it means no additional import charges on delivery, which also include taxes and stuff.

EDIT: I also live far away from kastam office, so I cannot go to their office and nego with them.
*
I don't know what console but normally if the kastam tahan, POS malaysia KLIA will send a letter to you if you wanna appoint them as the agent for declaration. about RM50. Last time I bought a carbon fiber GTR R35 rear spoiler also no problem.
Starless
post Nov 17 2015, 06:29 AM

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It's a 2DS.
stevenjoh
post Nov 17 2015, 07:18 PM

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Hi guys, so what about import batteries from China? It's a internal battery for smartphone like iphone battery. Im thinking for buying 20 of them from china and so how much will it be taxed? For example if I purchase RM500++ batteries from china.

Thank you.
icemessenger
post Nov 18 2015, 09:35 PM

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QUOTE
17 Nov 2015, 9:26 AM  Pemeriksaan Kastam  POS MALAYSIA INTERNATIONAL HUB (KLIA)
17 Nov 2015, 9:25 AM  Item tiba di negara destinasi  POS MALAYSIA INTERNATIONAL HUB (KLIA)
15 Nov 2015, 2:15 AM  Hantar ke MALAYSIA  HONG KONG


I bought something during the Singles Day sale
Parcel arrived yesterday morning, but until now the status is still "Customs inspection" sweat.gif sweat.gif
SUSsoundsyst64
post Nov 19 2015, 05:00 AM

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QUOTE(icemessenger @ Nov 18 2015, 09:35 PM)
I bought something during the Singles Day sale
Parcel arrived yesterday morning, but until now the status is still "Customs inspection"  sweat.gif  sweat.gif
*
I believe you are using EMS.
Wait for couple of days. smile.gif
kherel77
post Nov 19 2015, 09:05 AM

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QUOTE(stevenjoh @ Nov 17 2015, 07:18 PM)
Hi guys, so what about import batteries from China? It's a internal battery for smartphone like iphone battery. Im thinking for buying 20 of them from china and so how much will it be taxed? For example if I purchase RM500++ batteries from china.

Thank you.
*
HS Code Battery type Import Duty
8507.10 xxx Lead-acid for piston engine use 25%
8507.20 xxx Lead-acid 20%
8507.30 xxx Nickel-Cadmium 20%
8507.40 xxx Nickel-Iron 20%
8507.50 xxx Nickel-Metal Hydride 20%
8507.60 xxx Lithium-Ion 20%
8507.80 xxx Other type 20%

All type have GST 6%
icemessenger
post Nov 19 2015, 05:31 PM

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QUOTE(soundsyst64 @ Nov 19 2015, 05:00 AM)
I believe you are using EMS.
Wait for couple of days. smile.gif
*
Usually it will release on the same day. but just now i checked, still under inspection.
tension leh... sweat.gif
Erupi
post Nov 25 2015, 09:57 PM

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QUOTE(icemessenger @ Nov 19 2015, 05:31 PM)
Usually it will release on the same day. but just now i checked, still under inspection.
tension leh...  sweat.gif
*
So what happened next? My parcel (PC) have been in Custom Inspection for almost 3 days now .3.

Some edit : My package is declared as GIFT before shipping. So I dont have any invoice or anything. The item i was talking about is this. Do I really need SIRIM approval (I'm pretty sure customs gonna detain my package at this rate), and what approx. tax will be charged on me? The contents in package probably costs like $400 (RM1600+)...

This post has been edited by Erupi: Nov 26 2015, 02:42 AM
xuanjun87
post Nov 26 2015, 02:20 AM

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Date / Time Process Office
24 Nov 2015, 09:09 AM Customs inspection. POS MALAYSIA INTERNATIONAL HUB (KLIA)
24 Nov 2015, 09:08 AM Item arrived at destination country POS MALAYSIA INTERNATIONAL HUB (KLIA)
22 Nov 2015, 07:00 AM Send to MALAYSIA JAPAN
21 Nov 2015, 01:25 PM Consignment Arrived JAPAN



I brought of Japanese Unlock phone from Japan until now still inspection from Customs. already 2 days. Haiz. How to do about this. sad.gif
icemessenger
post Nov 26 2015, 07:37 AM

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QUOTE(xuanjun87 @ Nov 26 2015, 02:20 AM)
Date / Time Process Office
24 Nov 2015, 09:09 AM Customs inspection. POS MALAYSIA INTERNATIONAL HUB (KLIA)
24 Nov 2015, 09:08 AM Item arrived at destination country POS MALAYSIA INTERNATIONAL HUB (KLIA)
22 Nov 2015, 07:00 AM Send to MALAYSIA JAPAN
21 Nov 2015, 01:25 PM Consignment Arrived JAPAN
I brought of Japanese Unlock phone from Japan until now still inspection from Customs. already 2 days. Haiz. How to do about this. sad.gif
*
If ur phone has been detained, then u need to apply for the sirim permit, and pay RM 100 + RM 6 (GST)
icemessenger
post Nov 26 2015, 07:43 AM

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QUOTE(Erupi @ Nov 25 2015, 09:57 PM)
So what happened next? My parcel (PC) have been in Custom Inspection for almost 3 days now .3.

Some edit : My package is declared as GIFT before shipping. So I dont have any invoice or anything. The item i was talking about is this. Do I really need SIRIM approval (I'm pretty sure customs gonna detain my package at this rate), and what approx. tax will be charged on me? The contents in package probably costs like $400 (RM1600+)...
*
I'm not sure about the tax, and I dunno if you need SIRIM permit to bring in a PC.
Usually Poslaju will deliver a notice to u, saying that ur item has been detained. Just wait for it first?
Try to search online and see if there are similar cases.
Erupi
post Nov 26 2015, 10:20 AM

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QUOTE(icemessenger @ Nov 26 2015, 07:43 AM)
I'm not sure about the tax, and I dunno if you need SIRIM permit to bring in a PC.
Usually Poslaju will deliver a notice to u, saying that ur item has been detained. Just wait for it first?
Try to search online and see if there are similar cases.
*
Ok I just got the letter from Pos Laju. If I assign a poslaju agent to clear my item, when I will get my package? blink.gif
xuanjun87
post Nov 26 2015, 10:29 AM

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QUOTE(icemessenger @ Nov 26 2015, 07:37 AM)
If ur phone has been detained, then u need to apply for the sirim permit, and pay RM 100 + RM 6 (GST)
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Can i know just going there and pay and apply sirim permit only rite?
xuanjun87
post Nov 26 2015, 02:39 PM

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QUOTE(xuanjun87 @ Nov 26 2015, 10:29 AM)
Can i know just going there and pay and apply sirim permit only rite?
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Go to kastam at KLIA Pos, luckily the nice Malay guy help me alot , no need go to sirim to register, just let me pass thru as no go to sirim to register, and just pay for it and go. thumbup.gif
icemessenger
post Nov 26 2015, 04:35 PM

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QUOTE(Erupi @ Nov 26 2015, 10:20 AM)
Ok I just got the letter from Pos Laju. If I assign a poslaju agent to clear my item, when I will get my package?  blink.gif
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let's say u fill up the form now, scan it, then email it back to them, usually they will reply ur email tomorrow or day after tomorrow, telling u that they have received ur request, and it will take them around 3-4 days to process. after they obtained your parcel from customs, they will call u, telling u the tax and gst needed to be paid, together with the fees. then they will deliver the parcel to your nearest pos office. u will have to collect the parcel from there. my guess is maybe around end of next week?
icemessenger
post Nov 26 2015, 04:38 PM

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QUOTE(xuanjun87 @ Nov 26 2015, 02:39 PM)
Go to kastam at KLIA Pos, luckily the nice Malay guy help me alot , no need go to sirim to register, just let me pass thru as no go to sirim to register, and just pay for it and go. thumbup.gif
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u paid him RM106 (RM 100 + RM 6 GST)?

Erupi
post Nov 26 2015, 06:06 PM

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QUOTE(icemessenger @ Nov 26 2015, 04:35 PM)
let's say u fill up the form now, scan it, then email it back to them, usually they will reply ur email tomorrow or day after tomorrow, telling u that they have received ur request, and it will take them around 3-4 days to process. after they obtained your parcel from customs, they will call u, telling u the tax and gst needed to be paid, together with the fees. then they will deliver the parcel to your nearest pos office. u will have to collect the parcel from there. my guess is maybe around end of next week?
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I faxed and emailed them. I'm surprised they replied to my email like 5 minutes after I sent it shocking.gif
I left them a note saying that my package is labeled as GIFT, and have no Invoice to attach, so they asked me for contents inside the package, quantity and approximate value for each item.

"Dear Sir/Madam,

Thank you for your email. In case you do not have any invoice for the item, you can provide us detail list of content, quantity and the price so that we can forward it to customs for further assessment. Without the information, we are unable to submit it to customs for declaration.

Thank you and warm regards"

I hope everything goes smooth even I have to pay taxes. Will update when they are going to call me or etc.

Update

30 Nov : Received call from Pos around 4pm. They said total tax I need to pay is RM210 rclxub.gif

This post has been edited by Erupi: Nov 30 2015, 10:38 PM
lOvelynNe
post Mar 23 2017, 04:14 PM

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I bought things from taobao. My supplier use dpe express to ship my parcel to malaysia. When i trace at dpe website it state that my item has arrived at kuala lumpur on 15/3/17 and it was hold by custom due to pending duty & tax payment. May I know how can i settle this problem? Which contact number i need to call? Fyi until today custom did not call me or send slip to inform my parcel kena tax. So how can i get my parcel asap? Please help. Thanks

This post has been edited by lOvelynNe: Mar 23 2017, 04:15 PM
melt
post Mar 23 2017, 04:32 PM

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QUOTE(lOvelynNe @ Mar 23 2017, 04:14 PM)
I bought things from taobao. My supplier use dpe express to ship my parcel to malaysia. When i trace at dpe website it state that my item has arrived at kuala lumpur on 15/3/17 and it was hold by custom due to pending duty & tax payment. May I know how can i settle this problem? Which contact number i need to call? Fyi until today custom did not call me or send slip to inform my parcel kena tax. So how can i get my parcel asap? Please help. Thanks
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according to their website

+86 20 36408572

email or call your supplier if you still have problem
hellremix
post Apr 5 2017, 09:51 AM

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Hi guys,

Please help me.. i bought around 100pcs of toys from china for my store, and it cost me around 1.2k. The supplier already shipped the item out, with the tracking number. I check in the web, my item had arrive in west malaysia since 2nd april, and the status now is pending clearence. Its 3 days now, and no news from the post malaysia or customs. By the way, my supplier use some china shipping company name shenzhen WGYT Freight Forwarding Co.,Ltd. Is my item being hold by customs?. Is there any way for me to check this?. I need the item urgently....
jason07
post Jan 18 2018, 08:36 AM

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Hi want to ask...I got bought things which is one football jersey online b they use dhlecommerce service
Item reach Malaysia on 12 jan 2018.

I called dhl about my item which is reach kl already n they will pass to local courier.

Possible my item still at kastam?

Any advice where should I check as dhl there system show arrived at KL only ?


melt
post Jan 18 2018, 09:14 AM

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QUOTE(jason07 @ Jan 18 2018, 08:36 AM)
Hi want to ask...I got bought things which is one football jersey  online b they use dhlecommerce service
Item reach Malaysia on 12 jan 2018.

I called dhl about my item which is reach kl already n they will pass to local courier.

Possible my item still at kastam?

Any advice where should I check as dhl there system show arrived at KL only ?
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ask for tracking numbers. If they passed to local courier it will have new tracking number. Local Courier is poslaju.
felixwcf
post Feb 7 2018, 02:03 PM

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QUOTE(jason07 @ Jan 18 2018, 08:36 AM)
Hi want to ask...I got bought things which is one football jersey  online b they use dhlecommerce service
Item reach Malaysia on 12 jan 2018.

I called dhl about my item which is reach kl already n they will pass to local courier.

Possible my item still at kastam?

Any advice where should I check as dhl there system show arrived at KL only ?
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I used to buy Man Utd shirts from Man Utd Direct. For the very first time I chose Normal Delivery without tracking number (cheaper). Still didn't receive after almost 2 months. Contacted to the customer support, they refund the money to me via credit card within a day, and then the second time I chose UPS delivery.

When I received the parcel within 10 days, the parcel is just a soft plastic cover the shirts... It has the big Manchester United logo and three stripes colors - white, red and black... No wonder it never reach to my doorstep... I guess definitely kena fu*king "hamtam" / "rampas" by one of the customs people...
darkz91
post Feb 13 2018, 03:56 PM

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**Sorry for reviving the thread.. recently i bought a Zaku + phone from Japan and today just got a letter about it being detained

Attached Image

On previous purchases which was a lot of music cds (japan print cds of artist that i listen to), I was having the same situation, being held by custom. The only difference this time is that it has a tick on:

[] Permohonan untuk kebenaran mengimport yang diluluskan (Borang AP)

The Zaku head is kinda like gunpla as what most other people know, except it has a phone with it. the head is the docking for the phone. its an old phone around 2006/2007 item. a collectors item if you may called so.

i already provide the documents like previously i did before without the thing stated above. What exactly is it? and how to clear it?


lisachi85
post Feb 14 2018, 09:34 AM

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QUOTE(darkz91 @ Feb 13 2018, 03:56 PM)
**Sorry for reviving the thread.. recently i bought a Zaku + phone from Japan and today just got a letter about it being detained

Attached Image

On previous purchases which was a lot of music cds (japan print cds of artist that i listen to), I was having the same situation, being held by custom. The only difference this time is that it has a tick on:

[] Permohonan untuk kebenaran mengimport yang diluluskan (Borang AP)

The Zaku head is kinda like gunpla as what most other people know, except it has a phone with it. the head is the docking for the phone. its an old phone around 2006/2007 item. a collectors item if you may called so.

i already provide the documents like previously i did before without the thing stated above. What exactly is it? and how to clear it?
*
Hi darkz91,

i think Custom want the import permit for the phone. Better u reconfirm with ur courier.
darkz91
post Feb 14 2018, 05:52 PM

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QUOTE(lisachi85 @ Feb 14 2018, 10:34 AM)
Hi darkz91,

i think Custom want the import permit for the phone. Better u reconfirm with ur courier.
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by courier do you mean poslaju? i appoint poslaju as my agent since i wont be able to drive there and settle it. emailed them like previously i did and currently waiting for any reply.. finger-crossed. hope it wont have too much trouble.
lisachi85
post Feb 21 2018, 11:04 AM

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QUOTE(darkz91 @ Feb 14 2018, 05:52 PM)
by courier do you mean poslaju? i appoint poslaju as my agent since i wont be able to drive there and settle it. emailed them like previously i did and currently waiting for any reply.. finger-crossed. hope it wont have too much trouble.
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yes, poslaju but better u contact them instead of email. If they still insist for the permit, u may try contact Ansarcomp 01132909022. They're agent for sirim permit.
or u can go to sirim & settle it by ur self. They also will assist u.

This post has been edited by lisachi85: Feb 21 2018, 11:10 AM
mermaid99
post Mar 27 2018, 07:58 AM

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Hi, has anyone brought something from iherb, and was told detain by MOH Sabah. How do you claim back your parcel? providing a doctor letter? Or request the parcel to send back?

Email as below:

Your shipment is not approved from the Pharmacy Dept and you can appeal fm the Pharmacy dept ,Attach is the document that has been chop not approve from the Pharmacy dept and the Pharmacy dept details as per below .

Pharmacy

Tgkt 9,Blok D, Bangunan KWSP

Kota Kinabalu

Sabah

Tel 231609

Ctc Person : ANITHA

Or



Pls write a letter if cnee want to return the shipment back to get approval fm custom, Pls attn. the letter to



Penguasa Kastam

Cawangan Mas Cargo

LTA Kota Kinabalu

Sabah




lisachi85
post Mar 27 2018, 04:09 PM

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QUOTE(mermaid99 @ Mar 27 2018, 07:58 AM)
Hi, has anyone brought something from iherb, and was told detain by MOH Sabah. How do you claim back your parcel? providing a doctor letter? Or request the parcel to send back?

Email as below:

Your  shipment is not approved from the Pharmacy Dept and you can appeal fm the Pharmacy dept ,Attach is the document that has been chop not approve  from the Pharmacy dept and the Pharmacy dept details as per below .

Pharmacy

Tgkt 9,Blok D, Bangunan KWSP

Kota Kinabalu

Sabah

Tel 231609

Ctc Person : ANITHA

Or



Pls write a letter if cnee want to return the shipment back to get approval fm custom, Pls attn. the letter to



Penguasa Kastam

Cawangan Mas Cargo

LTA Kota Kinabalu

Sabah
*
Hi,

May i know, what kind of product that you purchase?supplement?

This post has been edited by lisachi85: Mar 27 2018, 04:11 PM
Sommer91
post Feb 27 2019, 04:59 PM

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QUOTE(mermaid99 @ Mar 27 2018, 07:58 AM)
Hi, has anyone brought something from iherb, and was told detain by MOH Sabah. How do you claim back your parcel? providing a doctor letter? Or request the parcel to send back?

Email as below:

Your  shipment is not approved from the Pharmacy Dept and you can appeal fm the Pharmacy dept ,Attach is the document that has been chop not approve  from the Pharmacy dept and the Pharmacy dept details as per below .

Pharmacy

Tgkt 9,Blok D, Bangunan KWSP

Kota Kinabalu

Sabah

Tel 231609

Ctc Person : ANITHA

Or



Pls write a letter if cnee want to return the shipment back to get approval fm custom, Pls attn. the letter to



Penguasa Kastam

Cawangan Mas Cargo

LTA Kota Kinabalu

Sabah
*
Hi, may I know what was your action and update on your parcel?

Aeon_Clock
post Mar 17 2020, 04:25 PM

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Hi guys, I have a parcel held by Customs but no information on why or where. Can anyone let me know where I can go to get more information? I heard someone went over to get parcel released before the letter came...

Also if these items will be held in a warehouse or left under the sun? Items inside will spoil especially if have to wait 2 weeks during this lockdown...
dfly P
post Apr 28 2020, 07:10 PM

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QUOTE(Aeon_Clock @ Mar 17 2020, 04:25 PM)
Hi guys, I have a parcel held by Customs but no information on why or where. Can anyone let me know where I can go to get more information? I heard someone went over to get parcel released before the letter came...

Also if these items will be held in a warehouse or left under the sun? Items inside will spoil especially if have to wait 2 weeks during this lockdown...
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Same here, I sent some hand made masks for my family for covid prevention but "Detained by Customs due to tax/permit ". Sent an email but didnt get any feedback. The local post office here told me they can't help me on the matter since the parcel already reached over to Malaysia and can't make a request for returning the parcel unless the recipient reject the parcel! Wonder why tax? confused.gif since its just personal gift. Anyone have the same experience before or know how to reject a parcel so that it can be returned to me? Thank you. smile.gif

 

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