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> Kastam tahan package from overseas, How to claim

fgt
post Jul 24 2012, 10:20 AM

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QUOTE(hellokitty82 @ Jul 24 2012, 10:03 AM)
so do you able to reduce the RM290 then?

I have similar experience.

I bought value of RM640 from Japan and fedex sms said duty and custom is RM138.82?   shocking.gif  about 22% of my value man!!!

i tracked the status from fedex website, saying that my items are in guangzhou china "in transit"..while actually im buying from japan, and items originally shipped from japan...
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I think it's more because that includes Fedex's charges to sort it out with the customs. If you use normal post as in Pos Malaysia delivers to ur house, u can choose to go to LCCT to sort it our urself or appoint Pos Malaysia as ur agent for a fee (can't remember how much, between 50-100 i think). I think that's the kind of fee Fedex is charging you on top of the duty.

Call up fedex and ask if you can settle it urself with the customs. You can also negotiate for lower duty (yes, legally and not under the table stuff) when u r there. Just make sure u ask before they print out the duty report. HOWEVER, be warned that certain items will cause you more headache for example car parts. Car parts and electronic devices requires SIRIM approval and sometimes AP from MITI. That can be a humungous hassle!

Hope this helps!

This post has been edited by fgt: Jul 24 2012, 10:23 AM
fgt
post Jul 24 2012, 10:35 AM

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QUOTE(hellokitty82 @ Jul 24 2012, 10:26 AM)
hi fgt, thanks for your infor.

but my items are from japan and i bought those bento stuffs like food picks, sandwich cutters and all those plastic ware wor... unsure.gif
i only received sms from them saying how much the custom duty only. they have not call me yet. will they send to me and how now? as per status now, the items now "in transit' guanzhou cn.  unsure.gif
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There is also a rule of duty applicable to stuffs valued more than RM500 including shipping (how much is shipping costs btw?). I'm not too sure what stuff exactly and it seems your items are in the same category.

I think they hold it in CN so that they could send it back just in case you refuse to pay. Fedex or any private express courier service doesn't go through the normal process like national postal services do (ie, USPS or Royal Mail) and so I doubt you can settle it yourself. You'd just have to pay the amount I guess.

To make things clearer for you, you can call them to ask the specific details of the charges, they will tell you. Do call them up, their CS is quite pro as far as i know.

This post has been edited by fgt: Jul 24 2012, 10:36 AM
fgt
post Jul 24 2012, 10:46 AM

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Ah so it is going to be taxed in the first place? Yeah it's always a hassle when it involves tax and duty. Percentage stated does not include the hassle that you have to go through. I'd avoid buying stuffs overseas if it's on that taxable list. tongue.gif The hassle is just not worth it, for me personally at least.

Don't worry. Be patient and just take it as learning experience. biggrin.gif

Good luck with that package!

This post has been edited by fgt: Jul 24 2012, 10:52 AM

 

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