Kastam tahan package from overseas, How to claim 
Jun 11 2015, 11:16 AM
QUOTE(iambunnybun @ Jun 9 2015, 06:26 PM)
May I know what with the custom charged me Handling/Documentation Fee RM48.00 and Special Delivery Charges RM50.00? I wonder the handling/documentation just a few piece of paper will cost me RM48.00 and not include the delivery charge fee.
Another thing is I've paid the total price of my items USD428.40 before discounted is USD540. But the custom taxed me using USD540 instead the total price I've paid. Issit illegal? Please advise.
I have paid for the express shipping before at the same clothes online shopping site. End up they using UPS. But I still have to paid the Malaysia custom duty/tax fee. So geram! That's why this time I'm using standard shipping end up have to kautim this thing myself =="
I use DHL, normally RM50 processing fee(standard) only (+6% gst). Another thing is I've paid the total price of my items USD428.40 before discounted is USD540. But the custom taxed me using USD540 instead the total price I've paid. Issit illegal? Please advise.
I have paid for the express shipping before at the same clothes online shopping site. End up they using UPS. But I still have to paid the Malaysia custom duty/tax fee. So geram! That's why this time I'm using standard shipping end up have to kautim this thing myself =="
also, the custom duty amount is depends on Custom malaysia and bear by Buyer. unless your Seller state bear by them, which usually wont/not coz they are not familiar with other country Custom procedure and hassle to refund your back or etc..
On the discount, Custom may take the Gross Amount instead of Net. Best to consult with Custom directly or ask UPS why so. (i deem they take it this goods worth USD540). Discount is given by the seller to the buyer but the goods worth/Cost is still USD540 in actual.
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