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> Kastam tahan package from overseas, How to claim

lOvelynNe
post Mar 23 2017, 04:14 PM

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I bought things from taobao. My supplier use dpe express to ship my parcel to malaysia. When i trace at dpe website it state that my item has arrived at kuala lumpur on 15/3/17 and it was hold by custom due to pending duty & tax payment. May I know how can i settle this problem? Which contact number i need to call? Fyi until today custom did not call me or send slip to inform my parcel kena tax. So how can i get my parcel asap? Please help. Thanks

This post has been edited by lOvelynNe: Mar 23 2017, 04:15 PM

 

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