Hello,

I just ordered a Nexus 4 from the US and now FedEx is telling me I need this SIRIM approval thing. I have always imported gadgets from US before (ordered Nexus 7 using DHL and no need to get approval) and wanted to know how to apply for this SIRIM permit? Also, will there be some kind of tax I need to pay, or will the permit cost a certain amount?

Any help would be appreciated

EDIT: This is the procedure to apply for the permit

Just wanted to update everyone who might be interested, I went and applied for SIRIM special approval and the process was dead simple and cheap. The process went like this:

1) Downloaded, printed and filled form for E-Permit application and Special approval (see attachment) Thanks to user bv2427 for the documents
1a) If you don't know the Tariff code for your product, just search over here.
2) Print specification for hand phone being imported, in my case it was the Nexus 4 technical specs (use the Nexus 4 page on Google to print out the technical specs for the phone)
3) Get a copy of your IC or Passport
4) Print shipment and customs invoice (Ask your courier for the shipping invoice or pro-forma invoice)
5) Go to SIRIM HQ, Block 25
6) Hand all the documents in and pay the RM100 for the approval
7) You should receive the permit in about 3-5 hours
8) Send it to your courier and wait for them to process it and release your package from customs

Honestly, was worth more to learn the procedure to do this than pay RM300 to FedEx broker to do it for me. I saved RM200 by doing it myself which honestly didn't require much hassle at all. The SIRIM people are not helpful on the phone but if you go there in person, quite helpful and pleasant to deal with.

My advice is to always go in person and do it rather than call/email. Always easier. Just remember to have all the documents prepared to make it less hassle and time consuming.

Thanks everyone for the advice and hope this helps other people out!

This post has been edited by PeacefulDiscord: May 9 2014, 03:21 PM


Attached File(s)
 epermit.zip ( 694.29k ) Number of downloads: 7508

nexus 7 is tablet and nexus 4 a phone? Just guessing. Keen to know as well

Yes you are right. Is there a difference for SIRIM?

just call there toll free below and ask for guidance

http://www.sirim.my/contact-us

Do you know how much is the cost? FedEx broker is asking for RM300 so I want to know how much it is if I just do it myself.

This post has been edited by PeacefulDiscord: Dec 21 2012, 01:04 PM

its dirt cheap the RM300 since the sirim letter would cost you RM250 alone...
you can find more info about SIRIM at the thread below
" http://forum.lowyat.net/topic/433543 "

personally i would let the FEDEX broker do it for RM300 rather than doing it yourself since the SIRIM LETTER would cost you RM250 ( if there's no increment and not to mention toll,petrol and time )

some things juz can't save much...

This post has been edited by moniqee: Dec 21 2012, 05:21 PM

Thing is, I already contacted SIRIM and sent them the documents they requested. However, they haven't gotten back to me with the fees yet. Plus, FedEx inform me that the approval might cost between RM100-300 so hopefully can be cheap. The SIRIM people aren't much help as everytime I call any number for them, no one pick up. I want to know how long my application will take but no one respond

hmph... well i dunno about that... but from the thread.. most of them go in person and get the SIRIM letter in person also... maybe you should've done the SIRIM in person? but if you haven't paid anything to the SIRIM department... maybe you can go via FedEx

I might do that on Monday, sucks that they aren't open on Saturdays. And Tuesday is Christmas so another public holiday

So much of bad luck. And I wanted my package before Christmas. I never faced this problem with DHL. Don't think I will recommend or use FedEx anymore. DHL mess up sometime but not this bad.

Any one else have any advice on what I can do?

nothing u can do but just wait for sirim aprroval and the fedX guy will help u clear ur item from custom once AP permit has been given to FedX

Do you know how long it takes for SIRIM to approve the AP? I emailed them on Friday but they haven't gotten back to me about the fees. Does the approval come after the fees have been paid or before?

u can call FEDX for update the status... pls paid only when they send back to u and at the same time check ur parcel before paid them face to face

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Added on December 22, 2012, 5:38 pmpls call them , if email to them takes long time for reply

This post has been edited by destee88: Dec 22 2012, 05:38 PM

I think you misunderstood me and maybe I should have been clearer. I emailed SIRIM with all the documents they asked me to email on Friday but they haven't gotten back to me about the fees for the AP. I am assuming the fees will only be told to me AFTER they have approved no? FedEx told me that the package is being held by customs until I send them the SIRIM certificate. So my question is, how long does SIRIM usually take to approve the AP and should I just go to SIRIM office on Monday and speak to them face-to-face rather than email/call?

i think it's better for you to go to SiRIM office with the entire document and if they didnt process your earlier documents... well you can redo it in person...

See the original post for details of how to apply for SIRIM permit.

This post has been edited by PeacefulDiscord: May 9 2014, 03:20 PM

Bro , your information really help on me . i also got an headset at customs and need to get AP . tomorrow i will go apply it myself .thanks for your information .
really help.

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Added on December 25, 2012, 6:09 pmAnyone can help on the Tariff Code ? my Item is headphone

This post has been edited by bolok: Dec 25 2012, 06:09 PM

Thanks. I am glad it helped. The tariff code should be visible on your shipping invoice if declared properly by the seller. If not, you can find it on this website: http://tariff.customs.gov.my/

Really easy and fast process at sirim . Just spend me half an hours to do it . But they say will email me the permit when it done . So no need wait there . And they promises today can collect it . Look like sirim provided good service too.

wonder if the process is the same for helmets

The link is not working, is it need to be a company to register for the account?