Same here, I sent some hand made masks for my family for covid prevention but "Detained by Customs due to tax/permit ". Sent an email but didnt get any feedback. The local post office here told me they can't help me on the matter since the parcel already reached over to Malaysia and can't make a request for returning the parcel unless the recipient reject the parcel! Wonder why tax? since its just personal gift. Anyone have the same experience before or know how to reject a parcel so that it can be returned to me? Thank you.