huh, our kastams really daylight robbers... got my first 'kena tahan' experience a few weeks ago... my package was quite a big boxlah... but value was quite low.. not even 300 rm in total, but when i went to pick up my package and opened it up for inspection (my items all old toys and clothes) the kastam lady can ask me like asking for bribe '50 ringgit boleh tak?'.... i said tak boleh also no use, they still die die also charged me 50 ringgit... even tho plus shipping not even over 500rm in total...
a few things i notice though, if u get your package sent from overseas, better not have the sender fill in a pro forma form... i think that allows the kastam to inspect your package and therefore more likely to kena tahan... reason i think so is because so far all my packages that kena tahan is from a shipping forwarder i use and they always do things proper and fill up a pro forma form.... all my years of shipping stuff from US from ebay never kena tahan also.. coz most of the time, the sender is not a business and they don't fill up a pro forma form...
Kastam tahan package from overseas, How to claim