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> Kastam tahan package from overseas, How to claim

lisachi85
post Feb 14 2018, 09:34 AM

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Joined: Sep 2016
From: Shah Alam


QUOTE(darkz91 @ Feb 13 2018, 03:56 PM)
**Sorry for reviving the thread.. recently i bought a Zaku + phone from Japan and today just got a letter about it being detained

[attachmentid=9591789]

On previous purchases which was a lot of music cds (japan print cds of artist that i listen to), I was having the same situation, being held by custom. The only difference this time is that it has a tick on:

[] Permohonan untuk kebenaran mengimport yang diluluskan (Borang AP)

The Zaku head is kinda like gunpla as what most other people know, except it has a phone with it. the head is the docking for the phone. its an old phone around 2006/2007 item. a collectors item if you may called so.

i already provide the documents like previously i did before without the thing stated above. What exactly is it? and how to clear it?
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Hi darkz91,

i think Custom want the import permit for the phone. Better u reconfirm with ur courier.
lisachi85
post Feb 21 2018, 11:04 AM

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From: Shah Alam


QUOTE(darkz91 @ Feb 14 2018, 05:52 PM)
by courier do you mean poslaju? i appoint poslaju as my agent since i wont be able to drive there and settle it. emailed them like previously i did and currently waiting for any reply.. finger-crossed. hope it wont have too much trouble.
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yes, poslaju but better u contact them instead of email. If they still insist for the permit, u may try contact Ansarcomp 01132909022. They're agent for sirim permit.
or u can go to sirim & settle it by ur self. They also will assist u.

This post has been edited by lisachi85: Feb 21 2018, 11:10 AM
lisachi85
post Mar 27 2018, 04:09 PM

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From: Shah Alam


QUOTE(mermaid99 @ Mar 27 2018, 07:58 AM)
Hi, has anyone brought something from iherb, and was told detain by MOH Sabah. How do you claim back your parcel? providing a doctor letter? Or request the parcel to send back?

Email as below:

Your  shipment is not approved from the Pharmacy Dept and you can appeal fm the Pharmacy dept ,Attach is the document that has been chop not approve  from the Pharmacy dept and the Pharmacy dept details as per below .

Pharmacy

Tgkt 9,Blok D, Bangunan KWSP

Kota Kinabalu

Sabah

Tel 231609

Ctc Person : ANITHA

Or



Pls write a letter if cnee want to return the shipment back to get approval fm custom, Pls attn. the letter to



Penguasa Kastam

Cawangan Mas Cargo

LTA Kota Kinabalu

Sabah
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Hi,

May i know, what kind of product that you purchase?supplement?

This post has been edited by lisachi85: Mar 27 2018, 04:11 PM

 

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