just wanna share my experience here..
i got a call from pos malaysia and my box was held last week by custom. there's 3 options ,
1. You can go there (Pusat Mel & Courier Pos Malaysia, KLIA) and do the clearance yourself, or
2. You can appoint pos malaysia to do the clearance for you. of course there's a handling charges for that. stated in the form RM 49.50.
This charges excluding duty and tax charges. or
3. You can appoint 3rd party agent / forwarder to do the clearance for you.
i decided to go there myself and do the clearance. arrived there around 10am. fill in some form, then they ask me to collect my box. so i collect my box at another counter (also at the same floor) , and then were asked to go to the inspection counter , where there's few custom officer there. i have to open the box and explain what are the items. i bring in some cosmetics items. after checking, they ask me to fill in the custom form (K1) . i have to go back to the first counter, and fill in some info, and wait for the K1 form to be ready about 30-40minutes. the system was quite slow that day.
i have to pay RM 18.00 for the form. no duty for cosmetic items (thank god)
i have to go back to the custom officer again (this time, is pegawai kanan). she check the items again, and look at the form. some q&a again..and finally she signed the form !
i think about 11.20am its all settled
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