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> Kastam tahan package from overseas, How to claim

loneboy62
post Sep 22 2014, 03:31 PM

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Joined: May 2006
QUOTE(4lenAngel @ Sep 22 2014, 02:09 PM)
Hi,

I got a consignment arrived from US , when i tracked it, it says its still under customs inspection.. but usually how long they'll inspect it ? Its been there since 10th september.. n now is alrdy 22 sept,  Still no notice or nothing.. i called the pos service , they said once the customs released it they will send it over... n gave me a number to call n check.. when i called no body is answering it. i think its the post cargo number.
Does any1 have any idea.. ?
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You can call the 8777xxxx number, it is Pos Malaysia Custom Service Department, usually after 2nd day of hold your shipment you will receive a call, or worse come to worse you can send your authorized agent to clear the item for you, usually need to pay the handling fee. But normally I do myself to clear the item.

 

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