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TSjackson5759
post Mar 9 2016, 10:18 PM, updated 8y ago

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EDITED: Maxis Official Statement

I'm from Sabah and now Maxis got special offer for all Sabah & Sarawak users and I don't know what exactly is the offer because Maxis is telling me there is a RM30 discount on my plan and my friend told me that Maxis told her the offer is 2GB extra data for her.

I'm very pissed off about Maxis earlier my friend decided to change her Maxis postpaid line to the Celcom postpaid plan which come with 10gb Data + unlimited calls. So once Celcom started to port her line, Maxis directly call my friend to counter offer her with this plan below

Offer 1 : Free Samsung Note 5 + RM 128 monthly + 5GB Data + Unlimited Calls & Sms + 2 Years Contract (She rejected this offer)
Offer 2 : RM 88 monthly + 8GB Data + Unlimited Calls & Sms + No Contract (She rejected this offer)
Offer 3 : RM 68 monthly + 5GB Data + Unlimited Calls & Sms + No Contract (She say consider first please call back after 1 hour)

1 Hour passed.....

Maxis called back and she reject one more time on that offer with the reason she promised Celcom to sign with them.

Once again maxis offer her with this

Offer 4 : RM 68 monthly + 7GB Data + Unlimited Calls & SMS + No Contract (and finally she say yes and proceed with this plan)

I'm so damn pissed when I heard this. I'm loyal Maxis customer for almost 10 Years with 5 Numbers under my IC and paying much more than my friend I didn't get such offer from Maxis and once I call them I questioned them about the plan that my friend received upon her termination and change to Celcom.

Maxis Customer Service buat bodoh there say they don't know anything about that and they can do nothing and can't give me the same offer. Maxis continue says that my friend is the selected customer group for this good plan. So I questioned again how do you guys do selection? If in terms of years staying with Maxis I'm more than her, if saying usage per month I also much more than my friend. So on what basis they select their customer that can entitled to such cheap plan? Is it base on customer group who wanted to terminate the service so they are selected and I need to perform termination on Maxis and change to Celcom only they can offer me? The CS keep saying no no no.. and continue say they can't do and dont know what can they do.

This is my main line plan

RM 188 monthly + 7GB Data + Unlimited Calls & Sms + No Contract

VS

RM 68 monthly + 7GB Data + Unlimited Calls & SMS + No Contract (My friend plan)

This stupid Maxis is treating their loyal customer like "Water Fish" / Idiot and I decided to quit this stupid Telco and also posting this so anyone is still using Maxis out there can read on how Maxis treating us like "Water Fish"

And there is special promotion for Sabah & Sarawak Maxis customer with RM30 discount on plan / 2GB extra data I don't know which one is true but both are telling by Maxis Customer Service. So if West Malaysian you felt unfair you can try to call Maxis and ask is this some kind of not so 1 Malaysia? Why East Malaysian getting better offer than West Malaysian.

No wonder Maxis boss can always remain at Malaysia top 3 richest man because there is too much "Water Fish" like us give donation to him.

Bye Maxis for letting me know how stupid am I this 10 years and how expensive you are. bangwall.gif bangwall.gif bangwall.gif bangwall.gif

Updated 10/03/16

called maxis again about balance to pay and check bill before i port out properly and I found that
my account still have a deposit of MYR 1200 inside.. I totally forgot about this deposit that I paid
many years ago. So I asked Maxis now all your plans don't require deposit anymore and why aren't
you refunding the old deposit to us? Maxis CS say you can only get refund up on your termination
of service with Maxis. I was like WTF now all no deposit but you still holding my money and don't want
to pay me back and say only terminate can refund deposit. FCK!


Update Again..

Just now went to settle my latest bill with Maxis so I can port out to Celcom and I heard the counter beside me porting in a digi customer and offering the RM68 plan with 5GB + Unlimited calls & sms. So I ask that counter CS what is with this RM68 plan then he say that this is the latest plan that Maxis going to launch tomorrow. Then I don't give shit about what he saying and left after I did my payment.

here is my new Celcom Sim Card! I don't give a shit if they really launch the RM68 plan tomorrow because they treated their customer like idiot and i don't feel like staying with this Maxis anymore.

user posted image

Maxis! Give me my f**king deposit worth of RM1200.00 because you told me there is no way I can get back unless I terminate the service.


Update 11/03/16

Maxis "Loyalty Department" CS just called and offer me the RM68 + 5+2GB(Sabah Sarawak Offer) + Unlimited Calls & Sms.

Then I questioned them that why I call in and request this promotion and I confirmed I'm a Maxis One Club Member + 10 years with Maxis why I dont entitle to this plan. They keep saying this is for invitation only.
And only for loyalty member. So once I asked again not because i ported out to Celcom so you give me this call? He answered NO with full confident.

So now they called me and counter offer me after I ported out to Celcom. So f**king efficient. When I reject the offer, they start defaming Celcom giving numbers don't know from where saying Celcom 4G Sucks.
Maxis is the best this and that.

After all the bullshits i got from them i insisted and say no. Then he sounds pretty pissed and ask WHY SIR WHY SIR.. I answered : Because I don't feel like staying with Maxis anymore you guys played with your loyal
customers. Then he started everything all over again..

I stop him halfway and say Decision Made. Bye Maxis. Then baru he gave up..

the number i got is from 03 2856 6000 which I Believe is their so called Loyalty Department. LOL!

anyone who want to try their luck can try calling this number and see if they can give you the same offer!

Bye Maxis and Here I COME CELCOM!


Update 04/04/16

Hi guys.. I never expect this thread will gone viral.. and after hearing from my friend I came back and have a look on this thread again..

Maxis, Thanks for responding to the thread but please let me know which part am I exaggerated? Is it the part I said "Water Fish" ?

That time I tried to call more than 3 times to 123 to request the so called invitation only offer, and they rejected. I also questioned is it because I need to port out only I can get the offer? They saying no.. It's all based on their system how they select loyalty customer to offer this awesome plan.

So I gave up, I decided to port out to Maxis, because I am not the selected customer for their awesome 68 plan that time.. After I get the Celcom sim card, within 24 hours I received a call from Maxis 03 2856 6000 saying that I am selected for the 68 plan! Hurray! and this totally disgusted me.. such a big company but they can act like that.

You can call this coincidence maybe? But there is too many ppl got this offer right after they decided to port out.. so all also coincidences?

Wake up @maxis I know it's impossible you can admit that your so called "Invitation Only" customer group was based on those people who decided to port out.. because that will make you looks even worse than what you are now.. but saying your ex-customer exaggerated without pointing which part I really exaggerating don't make sense at all and there is a lot people out there having the same experience like I do.

I'm just sharing my experience during the process I requesting the MYR68 Plan that my friend got it when she decided to port out.. But if you think the part that I said you are treating your customer like "Water Fish / Idiot" make you think this is not correct or exaggerated, ok I apologize for this part but that's how I feel that time as a customer of Maxis.

Don't try hard in covering the story but put more focus in launching the correct plan ASAP for everyone.. Not just your "selected customer" and "east malaysia" users..


Update 04/04/16

My friend just pm me telling her story with Maxis 68 plan for east Malaysian

She subscribed maxis promo plan for Sabah and Sarawak the other day, and ported out in less than a week.
The 5gb data is actually a 1+4 where that 4gb cannot be used in west msia (which they nvr mention to her at the first place).
And maxis told her they gonna bar her number cause she is using that plan in kl.

She subscribed this during she pay a visit back to her hometown at east Malaysia that day.

So please TAKE NOTE ON THIS!

This post has been edited by Maxis: Nov 25 2017, 04:50 PM
R4yMoNd
post Mar 9 2016, 10:21 PM

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I'm also a Maix user but i can say this kind of practice kinda unfair and not transparent .. soon will start loosing customer if they keep on trying to rip off their customer like this
annoymous1234
post Mar 9 2016, 10:40 PM

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Why don't u try porting out? Thry might give u that offer
ah_suknat
post Mar 9 2016, 10:54 PM

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Currently i am on maxis biz68 postpaid...4gb quota but after finish still got unlimited quota but very the slow but atleast can surf fb and lowyat and other simple websites.. Was paying around 70++ plus gst.

You guys know if other telco offer similar or better plan?
zarakiken
post Mar 9 2016, 11:34 PM

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I actually also wanna port out of maxis soon... because i feel the plan not as good as other telcos... lol... using since 2003... lol... gonna switch to celcom when i got the time... www...
fkinmeng
post Mar 10 2016, 12:16 AM

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port out so that they offer you.
XeactorZ
post Mar 10 2016, 12:27 AM

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QUOTE(ah_suknat @ Mar 9 2016, 10:54 PM)
Currently i am on maxis biz68 postpaid...4gb quota but after finish still got unlimited quota but very the slow but atleast can surf fb and lowyat and other simple websites.. Was paying around 70++ plus gst.

You guys know if other telco offer similar or better plan?
*
can consider celcom first gold RM 80 per month
hensky
post Mar 10 2016, 01:26 AM

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just call the cs and ask for the same plan, if cant get the offer then only port out.

i am using surfmore 50 for 1 year only, and they did offer me.
TSjackson5759
post Mar 10 2016, 01:28 AM

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QUOTE(hensky @ Mar 10 2016, 01:26 AM)
just call the cs and ask for the same plan, if cant get the offer then only port out.

i am using surfmore 50 for 1 year only, and they did offer me.
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what did they offer you?
jasonlim1
post Mar 10 2016, 01:36 AM

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Thank you for this awareness thread. I'll convince my whole family to port out of maxis.
Been their customer for 20years. It's time to survey other telco rates.
hensky
post Mar 10 2016, 01:36 AM

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QUOTE(jackson5759 @ Mar 10 2016, 01:28 AM)
what did they offer you?
*
I am from west malaysia,
RM68 for maxis one plan 158 - 5GB + unlimited call and sms + no contract <<<< my supp line use this
RM88 for maxis one plan 188 - 7GB + unlimited call and sms + no contract (1st 6 month free 1GB) <<< my principal use this

if you are from east malaysia, you can get extra 2GB/month for both plan.
soultaker
post Mar 10 2016, 01:38 AM

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QUOTE(ah_suknat @ Mar 9 2016, 10:54 PM)
Currently i am on maxis biz68 postpaid...4gb quota but after finish still got unlimited quota but very the slow but atleast can surf fb and lowyat and other simple websites.. Was paying around 70++ plus gst.

You guys know if other telco offer similar or better plan?
*
Celcom Gold 80. 10GB + unlimited call + unlimited sms + carry forward unused internet (not sure the limit). No contract.
Digi around RM128 9GB + unlimited call + unlimited sms.
U Mobile RM70 7GB + unlimited call.
TSjackson5759
post Mar 10 2016, 01:41 AM

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QUOTE(hensky @ Mar 10 2016, 01:36 AM)
I am from west malaysia,
RM68 for maxis one plan 158 - 5GB + unlimited call and sms + no contract  <<<< my supp line use this
RM88 for maxis one plan 188 - 7GB + unlimited call and sms + no contract (1st 6 month free 1GB)  <<< my principal use this

if you are from east malaysia, you can get extra 2GB/month for both plan.
*
see! they are acting stupid this afternoon.. i asked to chg my plan they say can't now directly can chg d.. what a china man company!
soultaker
post Mar 10 2016, 01:45 AM

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QUOTE(jackson5759 @ Mar 10 2016, 01:41 AM)
see! they are acting stupid this afternoon.. i asked to chg my plan they say can't now directly can chg d.. what a china man company!
*
let's porting out from maxis. currently pay rm50 for 1GB. ranting.gif
iwubpreve
post Mar 10 2016, 08:41 AM

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QUOTE(jackson5759 @ Mar 9 2016, 10:18 PM)
I'm from Sabah and now Maxis got special offer for all Sabah & Sarawak users and I don't know what exactly is the offer because Maxis is telling me there is a RM30 discount on my plan and my friend told me that Maxis told her the offer is 2GB extra data for her.

I'm very pissed off about Maxis earlier my friend decided to change her Maxis postpaid line to the Celcom postpaid plan which come with 10gb Data + unlimited calls. So once Celcom started to port her line, Maxis directly call my friend to counter offer her with this plan below

Offer 1 : Free Samsung Note 5 + RM 128 monthly + 5GB Data + Unlimited Calls & Sms + 2 Years Contract (She rejected this offer)
Offer 2 : RM 88 monthly + 8GB Data + Unlimited Calls & Sms + No Contract (She rejected this offer)
Offer 3 : RM 68 monthly + 5GB Data + Unlimited Calls & Sms + No Contract (She say consider first please call back after 1 hour)

1 Hour passed.....

Maxis called back and she reject one more time on that offer with the reason she promised Celcom to sign with them.

Once again maxis offer her with this

Offer 4 : RM 68 monthly + 7GB Data + Unlimited Calls & SMS + No Contract (and finally she say yes and proceed with this plan)

I'm so damn pissed when I heard this. I'm loyal Maxis customer for almost 10 Years with 5 Numbers under my IC and paying much more than my friend I didn't get such offer from Maxis and once I call them I questioned them about the plan that my friend received upon her termination and change to Celcom.

Maxis Customer Service buat bodoh there say they don't know anything about that and they can do nothing and can't give me the same offer. Maxis continue says that my friend is the selected customer group for this good plan. So I questioned again how do you guys do selection? If in terms of years staying with Maxis I'm more than her, if saying usage per month I also much more than my friend. So on what basis they select their customer that can entitled to such cheap plan? Is it base on customer group who wanted to terminate the service so they are selected and I need to perform termination on Maxis and change to Celcom only they can offer me? The CS keep saying no no no.. and continue say they can't do and dont know what can they do.

This is my main line plan

RM 188 monthly + 7GB Data + Unlimited Calls & Sms + No Contract

VS

RM 68 monthly + 7GB Data + Unlimited Calls & SMS + No Contract (My friend plan)

This stupid Maxis is treating their loyal customer like "Water Fish" / Idiot and I decided to quit this stupid Telco and also posting this so anyone is still using Maxis out there can read on how Maxis treating us like "Water Fish"

And there is special promotion for Sabah & Sarawak Maxis customer with RM30 discount on plan / 2GB extra data I don't know which one is true but both are telling by Maxis Customer Service. So if West Malaysian you felt unfair you can try to call Maxis and ask is this some kind of not so 1 Malaysia? Why East Malaysian getting better offer than West Malaysian.

No wonder Maxis boss can always remain at Malaysia top 3 richest man because there is too much "Water Fish" like us give donation to him.

Bye Maxis for letting me know how stupid am I this 10 years and how expensive you are.  bangwall.gif  bangwall.gif  bangwall.gif  bangwall.gif
*
thanks TS for sharing this. wanna ask RM128 with 5GB + free Samsung Note 5 available to west Malaysia?
TSjackson5759
post Mar 10 2016, 11:07 AM

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QUOTE(iwubpreve @ Mar 10 2016, 08:41 AM)
thanks TS for sharing this. wanna ask RM128 with 5GB + free Samsung Note 5 available to west Malaysia?
*
you can try port out and see if maxis call you to offer. because they only offer to their so called "selected" customer who decided to port out. fck this shit hole telco
ah_suknat
post Mar 10 2016, 11:45 AM

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QUOTE(soultaker @ Mar 9 2016, 05:38 PM)
Celcom Gold 80. 10GB + unlimited call + unlimited sms + carry forward unused internet (not sure the limit). No contract.
Digi around RM128 9GB + unlimited call + unlimited sms.
U Mobile RM70 7GB + unlimited call.
*
Ant telco that offer unlimited quota like maxis? Dont mind if its thorttled.
lucifah
post Mar 10 2016, 11:59 AM

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Thanks TS

Now you also made me realize I have been paying OnePlan 128 for nothing

I will port to other telcos soon

Unless they offer me a package as competitive as competing telcos
nexona88
post Mar 10 2016, 12:32 PM

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more people port out means less network congestion for Maxis, but more congestion for others telcos which can be seen recently (reported by fellow forummer) devil.gif
crusher
post Mar 10 2016, 01:37 PM

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This is the tricky part where they dont even open to all public. Soon or later it definitely will cause alot problems, especially they only set for 2 years for that plan.
jayro_88
post Mar 10 2016, 01:44 PM

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QUOTE(soultaker @ Mar 10 2016, 01:45 AM)
let's porting out from maxis. currently pay rm50 for 1GB.  ranting.gif
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I am paying less than 50 for 4GB with Celcom (2GB weekdays + 2GB weekends)
jameslionhart
post Mar 10 2016, 01:46 PM

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QUOTE(jackson5759 @ Mar 10 2016, 01:41 AM)
see! they are acting stupid this afternoon.. i asked to chg my plan they say can't now directly can chg d.. what a china man company!
*
I believe the owner is not Chinese. Lol
ZeroKunz
post Mar 10 2016, 05:15 PM

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what to do.. its like that... haha... dat y i just port out from Maxis
nexona88
post Mar 10 2016, 05:19 PM

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QUOTE(ZeroKunz @ Mar 10 2016, 05:15 PM)
what to do.. its like that... haha... dat y i just port out from Maxis
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to which telco? hmm.gif
ZeroKunz
post Mar 10 2016, 05:43 PM

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QUOTE(nexona88 @ Mar 10 2016, 05:19 PM)
to which telco?  hmm.gif
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U mobile.... More freebies... extra 250MB Data Quota for port in number.... but will thinking change in future.. sometime the data is not stable
nexona88
post Mar 10 2016, 06:15 PM

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QUOTE(ZeroKunz @ Mar 10 2016, 05:43 PM)
U mobile.... More freebies... extra 250MB Data Quota for port in number.... but will thinking change in future.. sometime the data is not stable
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before u change again.

do test 1st the service by buying new simpack of the telco or ask those using it icon_rolleyes.gif
wil-i-am
post Mar 10 2016, 06:20 PM

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As usual, dun expect so much from Max Shit

This post has been edited by wil-i-am: Mar 10 2016, 06:20 PM
deeplyheartbroken
post Mar 10 2016, 06:23 PM

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Maxis don't ever value their loyal customers, forget it.
nexona88
post Mar 10 2016, 06:47 PM

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QUOTE(deeplyheartbroken @ Mar 10 2016, 06:23 PM)
Maxis don't ever value their loyal customers, forget it.
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so true ranting.gif mad.gif vmad.gif
wil-i-am
post Mar 10 2016, 07:00 PM

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Their sub base is so huge
Thus, if they lose 100 customers is equivalent to peanut
SUSvuetnam
post Mar 10 2016, 09:56 PM

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I loyal to Maxis since 2011
my mum since ten years ++

but none of us get freebies or anything from maxis...
loyalty rebate my ass la maxis


I want to terminate contract have to pay hefty fee-RM220

but need to pay RM 158 for 3+2GB

shakehead.gif bangwall.gif
daylight_dancer
post Mar 10 2016, 10:10 PM

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what the heck. Now I'm angry.

Their service has been shitty! Their customer service agents are arrogant, stupid and don't seem to understand simple English.

I was a customer of Celcom for 9 years before I ported out because of crappy internet in the CITY CENTRE (KL) and bad reception in my house.

Now... Maxis. How come for the first time, the LTE has been so bad? Finished quota 18 days bef billing cycle AND I AM ALSO ON WIFI 80% of the time.

Ada ke.

Bloody Maxis.
royalz
post Mar 10 2016, 10:11 PM

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max shit...

just port out and never look back rclxms.gif
nexona88
post Mar 10 2016, 10:27 PM

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QUOTE(daylight_dancer @ Mar 10 2016, 10:10 PM)
what the heck. Now I'm angry.

Their service has been shitty! Their customer service agents are arrogant, stupid and don't seem to understand simple English.

I was a customer of Celcom for 9 years before I ported out because of crappy internet in the CITY CENTRE (KL) and bad reception in my house.

Now... Maxis. How come for the first time, the LTE has been so bad? Finished quota 18 days bef billing cycle AND I AM ALSO ON WIFI 80% of the time.

Ada ke.

Bloody Maxis.
*
so which telco u gonna port to now? innocent.gif
wil-i-am
post Mar 10 2016, 10:33 PM

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Lets boycott Max Shit
soultaker
post Mar 10 2016, 10:49 PM

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QUOTE(ah_suknat @ Mar 10 2016, 11:45 AM)
Ant telco that offer unlimited quota like maxis? Dont mind if its thorttled.
*
Maxis also throttle the speed once quota is reached. It's same for all telco.
nexona88
post Mar 10 2016, 10:51 PM

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let's boycott ranting.gif
ah_suknat
post Mar 10 2016, 10:53 PM

whoooooooooooooop
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QUOTE(soultaker @ Mar 10 2016, 02:49 PM)
Maxis also throttle the speed once quota is reached. It's same for all telco.
*
Other telco is throttle or straight not a single bit of quota after quota finished?

Which telco?
daylight_dancer
post Mar 10 2016, 11:01 PM

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QUOTE(nexona88 @ Mar 10 2016, 10:27 PM)
so which telco u gonna port to now?  innocent.gif
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I dunno man. Dilemma. Celcom is terrible in my house, I can't receive or make calls unless I go outside or am upstairs. Digi is shit service and lousy prices. U-mob coverage is not great.

It's a toss between staying with Maxis of go back to celcom. I think I would blink.gif rather confused.gif suffer with Maxis since i can answer calls freely when I'm at home. blink.gif mega_shok.gif unsure.gif
soultaker
post Mar 10 2016, 11:03 PM

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QUOTE(ah_suknat @ Mar 10 2016, 10:53 PM)
Other telco is throttle or straight not a single bit of quota after quota finished?

Which telco?
*
I use Maxis and U Mobile, after quota finished both also throttle (64kbps). Even for Maxis business plan also got throttle after quota finished. But it's on 128kbps.
nexona88
post Mar 10 2016, 11:12 PM

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QUOTE(daylight_dancer @ Mar 10 2016, 11:01 PM)
I dunno man. Dilemma. Celcom is terrible in my house, I can't receive or make calls unless I go outside or am upstairs. Digi is shit service and lousy prices. U-mob coverage is not great.

It's a toss between staying with Maxis of go back to celcom. I think I would  blink.gif rather confused.gif  suffer with Maxis since i can answer calls freely when I'm at home.  blink.gif  mega_shok.gif  unsure.gif
*
oh if like that, need to stay with Maxis lor sad.gif
SUSvuetnam
post Mar 11 2016, 12:21 AM

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maxis ooo maxis

sedarla

inb4 lemme quit maxis

bodo...
wil-i-am
post Mar 11 2016, 08:15 AM

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QUOTE(soultaker @ Mar 10 2016, 11:03 PM)
I use Maxis and U Mobile, after quota finished both also throttle (64kbps). Even for Maxis business plan also got throttle after quota finished. But it's on 128kbps.
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Some consolation from Maxis?
^Ware^wolf
post Mar 11 2016, 08:49 AM

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juz port out ... no need to rant .. maxis offer the most expensive plan ..
ckchan
post Mar 11 2016, 11:01 AM

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i've been using maxis for more than 10 years and i also feels that maxis is mistreating their loyal customer... port out port out!
Drian
post Mar 11 2016, 11:09 AM

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QUOTE(jackson5759 @ Mar 9 2016, 10:18 PM)
I'm from Sabah and now Maxis got special offer for all Sabah & Sarawak users and I don't know what exactly is the offer because Maxis is telling me there is a RM30 discount on my plan and my friend told me that Maxis told her the offer is 2GB extra data for her.

I'm very pissed off about Maxis earlier my friend decided to change her Maxis postpaid line to the Celcom postpaid plan which come with 10gb Data + unlimited calls. So once Celcom started to port her line, Maxis directly call my friend to counter offer her with this plan below

Offer 1 : Free Samsung Note 5 + RM 128 monthly + 5GB Data + Unlimited Calls & Sms + 2 Years Contract (She rejected this offer)
Offer 2 : RM 88 monthly + 8GB Data + Unlimited Calls & Sms + No Contract (She rejected this offer)
Offer 3 : RM 68 monthly + 5GB Data + Unlimited Calls & Sms + No Contract (She say consider first please call back after 1 hour)

1 Hour passed.....

Maxis called back and she reject one more time on that offer with the reason she promised Celcom to sign with them.

Once again maxis offer her with this

Offer 4 : RM 68 monthly + 7GB Data + Unlimited Calls & SMS + No Contract (and finally she say yes and proceed with this plan)

I'm so damn pissed when I heard this. I'm loyal Maxis customer for almost 10 Years with 5 Numbers under my IC and paying much more than my friend I didn't get such offer from Maxis and once I call them I questioned them about the plan that my friend received upon her termination and change to Celcom.

Maxis Customer Service buat bodoh there say they don't know anything about that and they can do nothing and can't give me the same offer. Maxis continue says that my friend is the selected customer group for this good plan. So I questioned again how do you guys do selection? If in terms of years staying with Maxis I'm more than her, if saying usage per month I also much more than my friend. So on what basis they select their customer that can entitled to such cheap plan? Is it base on customer group who wanted to terminate the service so they are selected and I need to perform termination on Maxis and change to Celcom only they can offer me? The CS keep saying no no no.. and continue say they can't do and dont know what can they do.

This is my main line plan

RM 188 monthly + 7GB Data + Unlimited Calls & Sms + No Contract

VS

RM 68 monthly + 7GB Data + Unlimited Calls & SMS + No Contract (My friend plan)

This stupid Maxis is treating their loyal customer like "Water Fish" / Idiot and I decided to quit this stupid Telco and also posting this so anyone is still using Maxis out there can read on how Maxis treating us like "Water Fish"

And there is special promotion for Sabah & Sarawak Maxis customer with RM30 discount on plan / 2GB extra data I don't know which one is true but both are telling by Maxis Customer Service. So if West Malaysian you felt unfair you can try to call Maxis and ask is this some kind of not so 1 Malaysia? Why East Malaysian getting better offer than West Malaysian.

No wonder Maxis boss can always remain at Malaysia top 3 richest man because there is too much "Water Fish" like us give donation to him.

Bye Maxis for letting me know how stupid am I this 10 years and how expensive you are.  bangwall.gif  bangwall.gif  bangwall.gif  bangwall.gif
*
Then just quit maxis and get the same counter offer. You actually think being loyal will entitle you with more discounts?
How naïve. If they can get away charging more to loyal customers, then why should they change. You see without your friend divulging the details on the counteroffer, lets face it you wouldn't know that you were being ripped off and you would continue paying the same amount.









entire
post Mar 11 2016, 11:19 AM

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Thanks TS for let me noe BTW i already port out from maxis

QUOTE(daylight_dancer @ Mar 10 2016, 11:01 PM)
I dunno man. Dilemma. Celcom is terrible in my house, I can't receive or make calls unless I go outside or am upstairs. Digi is shit service and lousy prices. U-mob coverage is not great.

It's a toss between staying with Maxis of go back to celcom. I think I would  blink.gif rather confused.gif  suffer with Maxis since i can answer calls freely when I'm at home.  blink.gif  mega_shok.gif  unsure.gif
*
Same my home also celcom line not so good for me i use celcom postpaid rm 30 get 3gb and 60min call and maxis prepaid (not often active but make sure top up when the line not active too long) so i divert my celcom no to my maxis no if someone call at least i still can answer.
rifbook
post Mar 11 2016, 11:21 AM

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better guna DIGI. lebih telus ...kalau celcom pn xtau laa...
yhcyber
post Mar 11 2016, 11:27 AM

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Been Maxxshit customer for 14 years, untill port out to Celcom due to expensive plan + bad coverage for both of my home and working place + suck customer service.

To be frank, maxis nowaday had sub their CS to 3rd party, that's the reason when you call them, they apa pun tak tau, if there is an offer from maxis, its directly from principal, so if you port out maxis themselves wont knew it until they submitted the request from CS (outsource cmpy) to principal.

Sometimes you need to weight the pro and cons of each telco, not just the package and price, but the coverage of the place you most in, like your house area and working area, no point to get cheapest 10Gb but cant load a single webpage in your house, right?

I m celcom user now, and i found a excellent and very friendly Celcom Bluecube in Nu Sentral, which near to my place, they solve my issue within a click! Because of them i had port out all my 4 Maxxshit lines to them and subscribe all to FIRST GOLD package and i m very happy to use it till now

This post has been edited by yhcyber: Mar 11 2016, 11:29 AM
nexona88
post Mar 11 2016, 11:49 AM

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more people port out means more network congestion for digi & celcom devil.gif

I'm very happy thumbsup.gif
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post Mar 11 2016, 11:59 AM

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its very normal for businesses to offer individual offers. especially to a customer they found trying to go to another business. if you want that offer to, try migrate to other telco and see how. anyway, its random. all telcos do that too, including celcom.
wil-i-am
post Mar 11 2016, 12:58 PM

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Bye bye Max Shit
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post Mar 11 2016, 12:59 PM

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boycott ranting.gif
daylight_dancer
post Mar 11 2016, 02:25 PM

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QUOTE(yhcyber @ Mar 11 2016, 11:27 AM)
Been Maxxshit customer for 14 years, untill port out to Celcom due to expensive plan + bad coverage for both of my home and working place + suck customer service.

To be frank, maxis nowaday had sub their CS to 3rd party, that's the reason when you call them, they apa pun tak tau, if there is an offer from maxis, its directly from principal, so if you port out maxis themselves wont knew it until they submitted the request from CS (outsource cmpy) to principal.

Sometimes you need to weight the pro and cons of each telco, not just the package and price, but the coverage of the place you most in, like your house area and working area, no point to get cheapest 10Gb but cant load a single webpage in your house, right?

I m celcom user now, and i found a excellent and very friendly Celcom Bluecube in Nu Sentral, which near to my place, they solve my issue within a click! Because of them i had port out all my 4 Maxxshit lines to them and subscribe all to FIRST GOLD package and i m very happy to use it till now
*
The Bluecube centres are good. Better than Maxis ones.
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post Mar 11 2016, 04:04 PM

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QUOTE(entire @ Mar 11 2016, 11:19 AM)
Thanks TS for let me noe BTW i already port out from maxis
Same my home also celcom line not so good for me i use celcom postpaid rm 30 get 3gb and 60min call and maxis prepaid (not often active but make sure top up when the line not active too long) so i divert my celcom no to my maxis no if someone call at least i still can answer.
*
How you divert a call? Any charges?
nairud
post Mar 11 2016, 04:16 PM

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How come all of you gets RM68 promo?

I ported before CNY and they called me the same day offering RM78+5gb+unlimited calls & sms + contract. thinking that it's a good deal I agreed

now i'm not that happy with maxis.. why not standardize the offer to everyone who port out? CS said there's are certain criteria that needs to be met to get cheaper price. doesnt make sense at all, if i'm calling lesser than B and yet i get 78 B gets 68 coz both new package calls are free already. makes no difference in the bill
beebee
post Mar 11 2016, 04:40 PM

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QUOTE(nairud @ Mar 11 2016, 04:16 PM)
How come all of you gets RM68 promo?

I ported before CNY and they called me the same day offering RM78+5gb+unlimited calls & sms + contract. thinking that it's a good deal I agreed

now i'm not that happy with maxis.. why not standardize the offer to everyone who port out? CS said there's are certain criteria that needs to be met to get cheaper price. doesnt make sense at all, if i'm calling lesser than B and yet i get 78 B gets 68 coz both new package calls are free already. makes no difference in the bill
*
since without contract, try to port out again?
Autocountstick
post Mar 11 2016, 04:44 PM

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All expensive including tv nothing cheap from them, think twice
JayChouYEE
post Mar 11 2016, 05:11 PM

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QUOTE(nairud @ Mar 11 2016, 04:16 PM)
How come all of you gets RM68 promo?

I ported before CNY and they called me the same day offering RM78+5gb+unlimited calls & sms + contract. thinking that it's a good deal I agreed

now i'm not that happy with maxis.. why not standardize the offer to everyone who port out? CS said there's are certain criteria that needs to be met to get cheaper price. doesnt make sense at all, if i'm calling lesser than B and yet i get 78 B gets 68 coz both new package calls are free already. makes no difference in the bill
*
don't feel like this,think those pay 158 and 188,you already lucky only pay 78.

Note:currently look like more cheaper,some of them get 78 7gb+unlimited calls & sms
Titan_Gunners
post Mar 11 2016, 05:42 PM

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QUOTE(nairud @ Mar 11 2016, 04:16 PM)
How come all of you gets RM68 promo?

I ported before CNY and they called me the same day offering RM78+5gb+unlimited calls & sms + contract. thinking that it's a good deal I agreed

now i'm not that happy with maxis.. why not standardize the offer to everyone who port out? CS said there's are certain criteria that needs to be met to get cheaper price. doesnt make sense at all, if i'm calling lesser than B and yet i get 78 B gets 68 coz both new package calls are free already. makes no difference in the bill
*
This is their 1st move to retain port out customers. Many rejected it due to 2 years contract.
After that, they offer same package without package, and some did take the offer and stay with Maxis
fattfatt1818
post Mar 11 2016, 05:52 PM

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QUOTE(rifbook @ Mar 11 2016, 11:21 AM)
better guna DIGI. lebih telus ...kalau celcom pn xtau laa...
*
not so good experience for me with digi terus potong..cant get thru cs 4 times a day and just disconnect our call..ask payment all channel come sms n email asking for payment..plus my location digi not so good ..only sialcom and maxshit can use..
fattfatt1818
post Mar 11 2016, 05:53 PM

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QUOTE(rifbook @ Mar 11 2016, 11:21 AM)
better guna DIGI. lebih telus ...kalau celcom pn xtau laa...
*
not so good experience for me with digi terus potong..cant get thru cs 4 times a day and just disconnect our call..ask payment all channel come sms n email asking for payment..plus my location digi not so good ..only sialcom and maxshit can use..
x-frame
post Mar 11 2016, 05:55 PM

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TS, you ni katak bawah tempurung atau kurang bijak?

This is call marketing and the main purpose of marketing is to gain market share.

Did Maxis ask you to stay with them? NO.
Did maxis point a gun to you and ask you to stay with them? NO.
Did maxis tell you in the contract that you will get the best ever plan if you are loyal? NO.
So what's your argument?

If others can offer you better rate, just go. Why wait? People change their job for better salary, and if you pandai pandai be so damn loyal and company dont pay you as high as others, then it's the company fault?

If you are a damn good employee, then your company will counter you to stay.

So TS, what's the benefit of being LOYAL? Anything written in the contract?


Anyway TS : http://www.lowyat.net/2016/97911/maxis-now...-for-rm68month/


This post has been edited by x-frame: Mar 11 2016, 06:03 PM
nexona88
post Mar 11 2016, 06:52 PM

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QUOTE(fattfatt1818 @ Mar 11 2016, 05:52 PM)
not so good experience for me with digi terus potong..cant get thru cs 4 times a day and just disconnect our call..ask payment all channel come sms n email asking for payment..plus my location digi not so good ..only sialcom and maxshit can use..
*
well your area Digi no good. even they give cheap plan also no use leh bye.gif

as for useless CS. Celcom also same thing. Maxis got some bad, some okay. see your luck how cool2.gif
wil-i-am
post Mar 11 2016, 06:57 PM

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Maxis strategy is to increase top line, i.e. Revenue
Thus, they r not worry on d churn
attw
post Mar 11 2016, 06:59 PM

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Attached Image

I thought the maxis OnePlan 128 only had 3GB of data, but why is it 5GB in their ad for this special plan for EM customers? I think the quota for the other plans are higher as well. Have maxis been taking us WM customers for a ride all this while?

I've not complained about paying the high prices for maxis before but when maxis shows favouritism to the other side like a bunch of politicians trying to score votes, then it's time to reevaluate this...
nexona88
post Mar 11 2016, 06:59 PM

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kick out all those cheapo plan people & maintain the high end ARPU devil.gif
ieR
post Mar 11 2016, 07:04 PM

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well... maxis line coverage in sarawak is TERRIBLE. most users are in CELCOM due to really really WIDE coverage even in middle of NOWHERE. wink.gif

now they trying to pull back more customer to maxis in EM....

btw, im in process to port out to celcom, still waiting for maxis to call me for offer.
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post Mar 11 2016, 07:17 PM

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QUOTE(ieR @ Mar 11 2016, 07:04 PM)
well... maxis line coverage in sarawak is TERRIBLE. most users are in CELCOM due to really really WIDE coverage even in middle of NOWHERE. wink.gif

now they trying to pull back more customer to maxis in EM....

btw, im in process to port out to celcom, still waiting for maxis to call me for offer.
*
Once you get the MNP sms from celcom that ur request is being process, maxis guy will call u.
attw
post Mar 11 2016, 08:19 PM

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I'd port I if I could but am still on contract for the next 18 months.... Cr*p...

https://www.imoney.my/articles/are-malaysia...for-mobile-data
wingwp
post Mar 11 2016, 08:42 PM

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well said finally, this is golden

i also been with Maxis 10yrs+ & nvr proud of it or ask for better treatment, i feel expensive i call for plan adjustment & get cheaper deal tats it

and NONE OF YOUR FUCKING BUISINESS (not saying to u x-frame) I stay with Maxis

chill~


QUOTE(x-frame @ Mar 11 2016, 05:55 PM)
TS, you ni katak bawah tempurung atau kurang bijak?

This is call marketing and the main purpose of marketing is to gain market share.

Did Maxis ask you to stay with them? NO.
Did maxis point a gun to you and ask you to stay with them? NO.
Did maxis tell you in the contract that you will get the best ever plan if you are loyal? NO.
So what's your argument?

If others can offer you better rate, just go. Why wait? People change their job for better salary, and if you pandai pandai be so damn loyal and company dont pay you as high as others, then it's the company fault?

If you are a damn good employee, then your company will counter you to stay.

So TS, what's the benefit of being LOYAL? Anything written in the contract?
Anyway TS : http://www.lowyat.net/2016/97911/maxis-now...-for-rm68month/
*
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post Mar 11 2016, 10:32 PM

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QUOTE(attw @ Mar 11 2016, 06:59 PM)
Attached Image

I thought the maxis OnePlan 128 only had 3GB of data, but why is it 5GB in their ad for this special plan for EM customers? I think the quota for the other plans are higher as well. Have maxis been taking us WM customers for a ride all this while?

I've not complained about paying the high prices for maxis before but when maxis shows favouritism to the other side like a bunch of politicians trying to score votes, then it's time to reevaluate this...
*
this plan needs new subscription according to lowyat, meaning new number. mnp from other telco not allowed.
xzilem
post Mar 12 2016, 09:35 AM

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QUOTE(wingwp @ Mar 11 2016, 08:42 PM)
well said finally, this is golden

i also been with Maxis 10yrs+ & nvr proud of it or ask for better treatment, i feel expensive i call for plan adjustment & get cheaper deal tats it

and NONE OF YOUR FUCKING BUISINESS (not saying to u x-frame) I stay with Maxis

chill~
*
Wow, you're one of those who pay rm10 for 1 teh tarik at mamak because it feel premium.

For your information that's what we're doing now, calling cs for plan adjustment because we feel current plan is expensive, but unfortunately they didn't want to offer us. They only offer the revised plan when we want to port out.

Do you feel premium and high class when you pay rm158 while other people pay rm68 for the same plan?
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post Mar 12 2016, 10:01 AM

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QUOTE(wingwp @ Mar 11 2016, 08:42 PM)
well said finally, this is golden

i also been with Maxis 10yrs+ & nvr proud of it or ask for better treatment, i feel expensive i call for plan adjustment & get cheaper deal tats it

and NONE OF YOUR FUCKING BUISINESS (not saying to u x-frame) I stay with Maxis

chill~
*
well you sure is a loaded and die hard loyal of Maxis thumbup.gif thumbup.gif thumbup.gif , if the telco suit you need stay with ya. We just want to get what really deserve and as always be the

wise consumers rclxm9.gif rclxm9.gif rclxm9.gif . whistling.gif whistling.gif whistling.gif
fattfatt1818
post Mar 12 2016, 02:36 PM

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[quote=nexona88,Mar 11 2016, 06:52 PM]
well your area Digi no good. even they give cheap plan also no use leh bye.gif

as for useless CS. Celcom also same thing. Maxis got some bad, some okay. see your luck how cool2.gif
*

maxis bad?just complaint cfm or skmm..have plenty bad experience with their rude no otak cs via 123 ..
SUScitacitata
post Mar 12 2016, 04:29 PM

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QUOTE(ieR @ Mar 11 2016, 07:04 PM)
well... maxis line coverage in sarawak is TERRIBLE. most users are in CELCOM due to really really WIDE coverage even in middle of NOWHERE. wink.gif

now they trying to pull back more customer to maxis in EM....

btw, im in process to port out to celcom, still waiting for maxis to call me for offer.
*
For data n line. Sarikei, Sibu, Bintulu, Miri, Baram Maxis > Celcom... Celcom doesn't even have stable 3g in PermyJaya, Miri.

Celcom wide? haha. most Longs in Miri still have Maxis 3G, but Celcom sorry la...
wingwp
post Mar 12 2016, 08:21 PM

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fucuk u, did u read any word i said with "loyal" cipek

QUOTE(junkyman @ Mar 12 2016, 10:01 AM)
well you sure is a loaded and die hard loyal of Maxis  thumbup.gif  thumbup.gif  thumbup.gif , if the telco suit you need stay with ya. We just want to get what really deserve and as always be the

wise consumers  rclxm9.gif  rclxm9.gif  rclxm9.gifwhistling.gif  whistling.gif  whistling.gif
*
junkyman
post Mar 12 2016, 09:20 PM

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QUOTE(wingwp @ Mar 12 2016, 08:21 PM)
fucuk u, did u read any word i said with "loyal" cipek
*
From your reaction sure lol
wingwp
post Mar 12 2016, 10:38 PM

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wher got so obvious .. Im just lazy

QUOTE(junkyman @ Mar 12 2016, 09:20 PM)
From your reaction sure lol
*
nexona88
post Mar 12 2016, 11:20 PM

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QUOTE(citacitata @ Mar 12 2016, 04:29 PM)
For data n line. Sarikei, Sibu, Bintulu, Miri, Baram Maxis > Celcom... Celcom doesn't even have stable 3g in PermyJaya, Miri.

Celcom wide? haha. most Longs in Miri still have Maxis 3G, but Celcom sorry la...
*
digi okay or not? hmm.gif some say in sarawak digi & maxis wins!
siles1991
post Mar 12 2016, 11:27 PM

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I still got 1 year contract with maxis, if wanna cancel how much ar guys? I'm sick of paying 68-78 for only 1GB plan...
SUSvuetnam
post Mar 12 2016, 11:47 PM

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QUOTE(siles1991 @ Mar 12 2016, 11:27 PM)
I still got 1 year contract with maxis, if wanna cancel how much ar guys? I'm sick of paying 68-78 for only 1GB plan...
*
ask Maxis how much is the termination fee... usually based on phone that u registered with the plam

mine redmi4g..so termination penalty RM 220.

next week, U Mobile here I kam
SUScitacitata
post Mar 13 2016, 12:22 AM

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QUOTE(nexona88 @ Mar 12 2016, 11:20 PM)
digi okay or not? hmm.gif some say in sarawak digi & maxis wins!
*
digi I can only comment in town centers. it's reasonable.
siles1991
post Mar 13 2016, 01:19 AM

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QUOTE(vuetnam @ Mar 12 2016, 11:47 PM)
ask Maxis how much is the termination fee... usually based on phone that u registered with the plam

mine redmi4g..so termination penalty RM 220.

next week, U Mobile here I kam
*
it was a note 4, but it wasn't free device.
drxgrey
post Mar 13 2016, 02:57 AM

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With all the fuss goin on, im still with Maxis tho. I've found out Maxis are quite tricky with the new MaxisONE EM plan. I've changed from 5GB SurfMore to MaxisONE 1GB + Free 4GB MaxisONE Promo plan (quoted from the SMS received)

So, there, the tricky part was "MaxisONE 1GB" and then there's this "Free 4GB MaxisONE Promo" attached ohmy.gif
ragecat
post Mar 13 2016, 05:18 AM

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You get what you pay for I guess. Coverage is key. tongue.gif
wil-i-am
post Mar 13 2016, 07:48 AM

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They r still loyal supporter of Max Shit out there
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post Mar 13 2016, 08:23 AM

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QUOTE(drxgrey @ Mar 13 2016, 02:57 AM)
With all the fuss goin on, im still with Maxis tho. I've found out Maxis are quite tricky with the new MaxisONE EM plan. I've changed from 5GB SurfMore to MaxisONE 1GB + Free 4GB MaxisONE Promo plan (quoted from the SMS received)

So, there, the tricky part was "MaxisONE 1GB" and then there's this "Free 4GB MaxisONE Promo" attached ohmy.gif
*
how much is the new plan? when did u change?
shinnsohai
post Mar 13 2016, 08:50 AM

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how is celcom coverage
as compared to maxis ?
drxgrey
post Mar 13 2016, 10:01 AM

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QUOTE(janson_kaniaz @ Mar 13 2016, 08:23 AM)
how much is the new plan? when did u change?
*
Just yesterday evening.. Its the MaxisONE68 for East Msia promo.

QUOTE
If you’re residing in Sabah and Sarawak, Maxis now has an attractive MaxisONE plan that offers unlimited calls & SMS, 5GB all day mobile data and unlimited “burung-hantu” internet at only RM68/month. That’s cheaper than the now-defunct SurfMore 75 (RM75/month) plan that comes with 5GB of data.


The "burung-hantu" comes with 1,024gb of data for the off peak period (1AM-7AM)
Thrust
post Mar 13 2016, 10:05 AM

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I am on Digi & recently changed my plan.. Paying only RM45 for free 50mins air time & 3GB data. Best of all, can add 3 F&F number for unlimited calls.
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post Mar 13 2016, 11:25 AM

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QUOTE(ragecat @ Mar 13 2016, 05:18 AM)
You get what you pay for I guess. Coverage is key. tongue.gif
*
Question Is their coverage better than other telco by 100%? So they charge 100% higher than other telco?
Btw i am both maxis and celcom users, no different in coverage. Sometime indoor celcom got signal, maxis no signal. Mainly in klang valley.

This post has been edited by hensky: Mar 13 2016, 11:26 AM
attw
post Mar 13 2016, 12:43 PM

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QUOTE(hensky @ Mar 13 2016, 11:25 AM)
Question Is their coverage better than other telco by 100%? So they charge 100% higher than other telco?
Btw i am both maxis and celcom users, no different in coverage. Sometime indoor celcom got signal, maxis no signal. Mainly in klang valley.
*
Even if their coverage is better, I cannot fathom why would their Marketing department come up with such a blatantly discriminatory plan benefitting East Malaysia residents only and at the same time invite the wrath of West Malaysia customers, which makes up a huge percentage of their subscription base. It's a wonder the marketing department of U Mobile, DiGi and Celcom haven't seized the opportunity to troll maxis. Maybe they are sleeping too.

That said, I just got myself a prepaid Celcom sim. Gonna start evaluating their network for the future.

This post has been edited by attw: Mar 13 2016, 12:43 PM
nexona88
post Mar 13 2016, 01:07 PM

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QUOTE(shinnsohai @ Mar 13 2016, 08:50 AM)
how is celcom coverage
as compared to maxis ?
*
depend on area.

Some place Celcom better, some place sucks but Maxis good

icon_rolleyes.gif

for more accurate info. can ask Celcom & Maxis users in your area innocent.gif
wil-i-am
post Mar 13 2016, 02:09 PM

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QUOTE(shinnsohai @ Mar 13 2016, 08:50 AM)
how is celcom coverage
as compared to maxis ?
*
There is no perfect coverage for each Telco in all locations
shinnsohai
post Mar 13 2016, 04:17 PM

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QUOTE(nexona88 @ Mar 13 2016, 01:07 PM)
depend on area.

Some place Celcom better, some place sucks but Maxis good

icon_rolleyes.gif

for more accurate info. can ask Celcom & Maxis users in your area  innocent.gif
*
QUOTE(wil-i-am @ Mar 13 2016, 02:09 PM)
There is no perfect coverage for each Telco in all locations
*
I also worrying about that leh
because i see over pages of replies
saying that , mostly celcom only got 3G coverage not till 4G
even like cities area shah alam

quasi
post Mar 13 2016, 05:12 PM

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for years, east malaysians have always had to pay more for normal goods. (realize that most things have a west malaysia and an east malaysia price?)

now that east malaysia has a better deal, suddenly everyone's having an outcry.
nexona88
post Mar 13 2016, 05:14 PM

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QUOTE(shinnsohai @ Mar 13 2016, 04:17 PM)
I also worrying about that leh
because i see over pages of replies
saying that , mostly celcom only got 3G coverage not till 4G
even like cities area shah alam
*
no telco have 100%.. Need to give and take lor sad.gif
wil-i-am
post Mar 13 2016, 05:20 PM

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QUOTE(shinnsohai @ Mar 13 2016, 04:17 PM)
I also worrying about that leh
because i see over pages of replies
saying that , mostly celcom only got 3G coverage not till 4G
even like cities area shah alam
*
Shah Alam can b further broken into urban n rural too
shinnsohai
post Mar 13 2016, 07:14 PM

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QUOTE(nexona88 @ Mar 13 2016, 05:14 PM)
no telco have 100%.. Need to give and take lor sad.gif
*
QUOTE(wil-i-am @ Mar 13 2016, 05:20 PM)
Shah Alam can b further broken into urban n rural too
*
rclxms.gif rclxms.gif
although not 100%
Its like all other telco companies having competition
yet Maxis is still like on stagnant, lansi that they having prior customer base

Yalo S.A very big also biggrin.gif
Im a outsider after all laugh.gif , tak tau lur
nexona88
post Mar 13 2016, 07:29 PM

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QUOTE(quasi @ Mar 13 2016, 05:12 PM)
for years, east malaysians have always had to pay more for normal goods. (realize that most things have a west malaysia and an east malaysia price?)

now that east malaysia has a better deal, suddenly everyone's having an outcry.
*
so u gonna support Maxis plan by subscribing it innocent.gif
wil-i-am
post Mar 13 2016, 08:15 PM

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QUOTE(shinnsohai @ Mar 13 2016, 07:14 PM)
yet Maxis is still like on stagnant, lansi that they having prior customer base
*
Their ego is too High

nexona88
post Mar 13 2016, 08:31 PM

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QUOTE(shinnsohai @ Mar 13 2016, 07:14 PM)
rclxms.gif  rclxms.gif
although not 100%
Its like all other telco companies having competition
yet Maxis is still like on stagnant, lansi that they having prior customer base

*
well now as u can see, a lot user are porting out to others telco.

soon they would learn lesson how big mistake they done devil.gif
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post Mar 13 2016, 08:51 PM

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QUOTE(nexona88 @ Mar 13 2016, 08:31 PM)
well now as u can see, a lot user are porting out to others telco.

soon they would learn lesson how big mistake they done  devil.gif
*
more competition the better. consumer will benefit in the end.
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post Mar 13 2016, 08:54 PM

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QUOTE(alexanderclz @ Mar 13 2016, 08:51 PM)
more competition the better. consumer will benefit in the end.
*
yeah. it's better to have competition rclxm9.gif


wil-i-am
post Mar 13 2016, 08:57 PM

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QUOTE(alexanderclz @ Mar 13 2016, 08:51 PM)
more competition the better. consumer will benefit in the end.
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Eventually consumer will b spoilt tongue.gif
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post Mar 13 2016, 08:59 PM

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QUOTE(wil-i-am @ Mar 13 2016, 08:57 PM)
Eventually consumer will b spoilt  tongue.gif
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yep. then the telco will start removing the benefits 1 by 1 and the cycle continues. lol
ragecat
post Mar 14 2016, 10:36 AM

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Yay for more competition and hopefully an unlimited data package! Sei Maxis no unlimited data plan. I want to switch out yet reluctant. Putting price aside, switching out of something that don't give me problems (and I travel a lot) to something that might give me problems a bit risky leh.

I think regarding the EM issue, cannot look at it that way. EM and WM 2 different markets. If Maxis wants to target getting more subscribers there, then ofcourse they issue promo. Another example would be banks offering better rates to new customers or new to bank customers just to get their business.
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post Mar 14 2016, 04:02 PM

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Coverage is the key, then the package and price. No point to get the best package in town but no coverage in your active area.

To me, urban life will be U Mobile + Celcom \ Digi, Outstation will be Maxis (west coast) and Celcom (East coast)

Maxis marketing strategy is way different than usual, i agree that a plan for EM is a good plan, who knows they had another nice plan to WM users? although the chances is slim laa... if got they already launch to keep themselves in the game

To me they doing something like maintaining WM market and expanding EM market, grab it 1st before others. hat's my gut feel laa

Cheers!

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post Mar 14 2016, 10:30 PM

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QUOTE(ragecat @ Mar 14 2016, 10:36 AM)
Yay for more competition and hopefully an unlimited data package! Sei Maxis no unlimited data plan. I want to switch out yet reluctant. Putting price aside, switching out of something that don't give me problems (and I travel a lot) to something that might give me problems a bit risky leh.

I think regarding the EM issue, cannot look at it that way. EM and WM 2 different markets. If Maxis wants to target getting more subscribers there, then ofcourse they issue promo. Another example would be banks offering better rates to new customers or new to bank customers just to get their business.
*
You got the points here. Coverage is the key and EM is another market. Unfortunately, many cant see it that way.
lim.yw0330
post Mar 15 2016, 09:53 AM

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I requested a port out then maxis called me this morning to offer me RM88 7GB + 1GB( for first 6 months) + spotify premium with 15gb streaming music + unlimited calls and sms. Well played maxis, well played. If they launch this kinda package earlier, people wouldn't even port out from them the first place, why the hassle?
iwubpreve
post Mar 15 2016, 11:25 AM

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QUOTE(lim.yw0330 @ Mar 15 2016, 09:53 AM)
I requested a port out then maxis called me this morning to offer me RM88 7GB + 1GB( for first 6 months) + spotify premium with 15gb streaming music + unlimited calls and sms. Well played maxis, well played. If they launch this kinda package earlier, people wouldn't even port out from them the first place, why the hassle?
*
just take RM68 5GB + unlimited call sms enough liao smile.gif

need to port out at celcom only will get this invitation for being "loyal"
vassilius
post Mar 15 2016, 02:21 PM

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am on Maxis One plan... just walk into Celcom centre and port over to First Gold plan

i have been with u since secondary school on Prepaid and Postpaid till now 31yo, and this is how u treat ur loyal customer... me and my entire family of Maxis are porting over to Celcom....

fuck u Maxis... ranting.gif
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post Mar 15 2016, 02:25 PM

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QUOTE(iwubpreve @ Mar 15 2016, 11:25 AM)
just take RM68 5GB + unlimited call sms enough liao smile.gif

need to port out at celcom only will get this invitation for being "loyal"
*
because theres still too much 'loyal' with MAXIS, so they are not worry bout it, and when you port out, they counter offer which some 'loyal' customers will gladly accept it icon_rolleyes.gif icon_rolleyes.gif icon_rolleyes.gif
vlcw
post Mar 15 2016, 02:58 PM

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Fuck maxis, I went to cheras branch just now to change plan. They said this oneplan68 is only for east malaysia, is time to port out. I dont want to be water fish anymore.
xzilem
post Mar 15 2016, 03:25 PM

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QUOTE(junkyman @ Mar 15 2016, 02:25 PM)
because theres still too much 'loyal' with MAXIS, so they are not worry bout it, and when you port out, they counter offer which some 'loyal' customers will gladly accept it  icon_rolleyes.gif  icon_rolleyes.gif  icon_rolleyes.gif
*
Well, if they offer me that RM68/RM88 plan, i'll also gladly accept it biggrin.gif.

Anyway currently with Celcom 1st Gold + Hotlink EM/EC = Godly Quota + Stack full Coverage + Call divert/Forwarding
cucubud
post Mar 15 2016, 04:22 PM

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QUOTE(lim.yw0330 @ Mar 15 2016, 09:53 AM)
I requested a port out then maxis called me this morning to offer me RM88 7GB + 1GB( for first 6 months) + spotify premium with 15gb streaming music + unlimited calls and sms. Well played maxis, well played. If they launch this kinda package earlier, people wouldn't even port out from them the first place, why the hassle?
*
Did you ask them after the 6th month, what will the package be?

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post Mar 15 2016, 04:30 PM

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QUOTE(jackson5759 @ Mar 9 2016, 10:18 PM)
I'm from Sabah and now Maxis got special offer for all Sabah & Sarawak users and I don't know what exactly is the offer because Maxis is telling me there is a RM30 discount on my plan and my friend told me that Maxis told her the offer is 2GB extra data for her.

I'm very pissed off about Maxis earlier my friend decided to change her Maxis postpaid line to the Celcom postpaid plan which come with 10gb Data + unlimited calls. So once Celcom started to port her line, Maxis directly call my friend to counter offer her with this plan below

Offer 1 : Free Samsung Note 5 + RM 128 monthly + 5GB Data + Unlimited Calls & Sms + 2 Years Contract  (She rejected this offer)
Offer 2 : RM 88 monthly + 8GB Data + Unlimited Calls & Sms + No Contract (She rejected this offer)
Offer 3 : RM 68 monthly + 5GB Data + Unlimited Calls & Sms + No Contract (She say consider first please call back after 1 hour)

1 Hour passed.....

Maxis called back and she reject one more time on that offer with the reason she promised Celcom to sign with them.

Once again maxis offer her with this

Offer 4 : RM 68 monthly + 7GB Data + Unlimited Calls & SMS + No Contract (and finally she say yes and proceed with this plan)

I'm so damn pissed when I heard this. I'm loyal Maxis customer for almost 10 Years with 5 Numbers under my IC and paying much more than my friend I didn't get such offer from Maxis and once I call them I questioned them about the plan that my friend received upon her termination and change to Celcom.

Maxis Customer Service buat bodoh there say they don't know anything about that and they can do nothing and can't give me the same offer. Maxis continue says that my friend is the selected customer group for this good plan. So I questioned again how do you guys do selection? If in terms of years staying with Maxis I'm more than her, if saying usage per month I also much more than my friend. So on what basis they select their customer that can entitled to such cheap plan? Is it base on customer group who wanted to terminate the service so they are selected and I need to perform termination on Maxis and change to Celcom only they can offer me? The CS keep saying no no no.. and continue say they can't do and dont know what can they do.

This is my main line plan

RM 188 monthly + 7GB Data + Unlimited Calls & Sms + No Contract

VS

RM 68 monthly + 7GB Data + Unlimited Calls & SMS + No Contract (My friend plan)

This stupid Maxis is treating their loyal customer like "Water Fish" / Idiot and I decided to quit this stupid Telco and also posting this so anyone is still using Maxis out there can read on how Maxis treating us like "Water Fish"

And there is special promotion for Sabah & Sarawak Maxis customer with RM30 discount on plan / 2GB extra data I don't know which one is true but both are telling by Maxis Customer Service. So if West Malaysian you felt unfair you can try to call Maxis and ask is this some kind of not so 1 Malaysia? Why East Malaysian getting better offer than West Malaysian.

No wonder Maxis boss can always remain at Malaysia top 3 richest man because there is too much "Water Fish" like us give donation to him.

Bye Maxis for letting me know how stupid am I this 10 years and how expensive you are.  bangwall.gif  bangwall.gif  bangwall.gif  bangwall.gif

Updated 10/03/16

called maxis again about balance to pay and check bill before i port out properly and I found that
my account still have a deposit of MYR 1200 inside.. I totally forgot about this deposit that I paid
many years ago. So I asked Maxis now all your plans don't require deposit anymore and why aren't
you refunding the old deposit to us? Maxis CS say you can only get refund up on your termination
of service with Maxis. I was like WTF now all no deposit but you still holding my money and don't want
to pay me back and say only terminate can refund deposit. FCK!
Update Again..

Just now went to settle my latest bill with Maxis so I can port out to Celcom and I heard the counter beside me porting in a digi customer and offering the RM68 plan with 5GB + Unlimited calls & sms. So I ask that counter CS what is with this RM68 plan then he say that this is the latest plan that Maxis going to launch tomorrow. Then I don't give shit about what he saying and left after I did my payment.

here is my new Celcom Sim Card! I don't give a shit if they really launch the RM68 plan tomorrow because they treated their customer like idiot and i don't feel like staying with this Maxis anymore.

user posted image

Maxis! Give me my fucking deposit worth of RM1200.00 because you told me there is no way I can get back unless I terminate the service.
Update 11/03/16

Maxis "Loyalty Department" CS just called and offer me the RM68 + 5+2GB(Sabah Sarawak Offer) + Unlimited Calls & Sms.

Then I questioned them that why I call in and request this promotion and I confirmed I'm a Maxis One Club Member + 10 years with Maxis why I dont entitle to this plan. They keep saying this is for invitation only.
And only for loyalty member. So once I asked again not because i ported out to Celcom so you give me this call? He answered NO with full confident.

So now they called me and counter offer me after I ported out to Celcom. So fucking efficient. When I reject the offer, they start defaming Celcom giving numbers don't know from where saying Celcom 4G Sucks.
Maxis is the best this and that.

After all the bullshits i got from them i insisted and say no. Then he sounds pretty pissed and ask WHY SIR WHY SIR.. I answered : Because I don't feel like staying with Maxis anymore you guys played with your loyal
customers. Then he started everything all over again..

I stop him halfway and say Decision Made. Bye Maxis. Then baru he gave up..

the number i got is from 03 2856 6000 which I Believe is their so called Loyalty Department. LOL!

anyone who want to try their luck can try calling this number and see if they can give you the same offer!

Bye Maxis and Here I COME CELCOM!
*
TS, u sir have my respect! thumbup.gif notworthy.gif
vassilius
post Mar 15 2016, 05:32 PM

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QUOTE(lim.yw0330 @ Mar 15 2016, 09:53 AM)
I requested a port out then maxis called me this morning to offer me RM88 7GB + 1GB( for first 6 months) + spotify premium with 15gb streaming music + unlimited calls and sms. Well played maxis, well played. If they launch this kinda package earlier, people wouldn't even port out from them the first place, why the hassle?
*
QUOTE(iwubpreve @ Mar 15 2016, 11:25 AM)
just take RM68 5GB + unlimited call sms enough liao smile.gif

need to port out at celcom only will get this invitation for being "loyal"
*
Maxis CS called me just now after i went to Celcom to port over 3 hours ago doh.gif

made me the same offer as urs: RM88 7GB + 1GB( for first 6 months) + spotify premium with 15gb streaming music + unlimited calls and sms

i'm contemplating now and told him to call back later. Reason is i'm currently a Spotify Premium subscriber under Maxis. If I port over to Celcom Gold for RM80/month, i will have subscribe to Spotify Premium again for RM15/month, which total up to RM95/month.

i asked him for the 5GB plan and he chocked for awhile, but told me this is the only plan they could offer me sweat.gif

Currently on Maxis SurfMore 50 (2GB only ranting.gif ), every month after some calls and sms will total up to aroun RM60+. I might take this offer for that extra 6GB + unlimited call and sms...

but still, damn Maxis... u want play so low mehh? doh.gif doh.gif ppl port out only wanna retain with special offer. vmad.gif
vez
post Mar 15 2016, 05:50 PM

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QUOTE(lim.yw0330 @ Mar 15 2016, 09:53 AM)
I requested a port out then maxis called me this morning to offer me RM88 7GB + 1GB( for first 6 months) + spotify premium with 15gb streaming music + unlimited calls and sms. Well played maxis, well played. If they launch this kinda package earlier, people wouldn't even port out from them the first place, why the hassle?
*
a lot people not aware, so spread out this news, soon or later Maxis staff also tired of calling customer to retain them and Maxis as well roll out cheaper plan biggrin.gif
aeiou228
post Mar 15 2016, 06:07 PM

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QUOTE(vassilius @ Mar 15 2016, 05:32 PM)
Maxis CS called me just now after i went to Celcom to port over 3 hours ago doh.gif

made me the same offer as urs: RM88 7GB + 1GB( for first 6 months) + spotify premium with 15gb streaming music + unlimited calls and sms

i'm contemplating now and told him to call back later. Reason is i'm currently a Spotify Premium subscriber under Maxis. If I port over to Celcom Gold for RM80/month, i will have subscribe to Spotify Premium again for RM15/month, which total up to RM95/month.

i asked him for the 5GB plan and he chocked for awhile, but told me this is the only plan they could offer me sweat.gif

Currently on Maxis SurfMore 50 (2GB only ranting.gif ), every month after some calls and sms will total up to aroun RM60+. I might take this offer for that extra 6GB + unlimited call and sms...

but still, damn Maxis... u want play so low mehh? doh.gif doh.gif ppl port out only wanna retain with special offer. vmad.gif
*
I saw a few posts earlier that the posters were offered RM68 plan only when they refused to accept RM88 plan. Yes, Maxis went as low as Petaling Street vendor style, wait till you turn around and walk away only then offer you cheaper price.
nexona88
post Mar 15 2016, 06:34 PM

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QUOTE(vassilius @ Mar 15 2016, 05:32 PM)
Maxis CS called me just now after i went to Celcom to port over 3 hours ago doh.gif

made me the same offer as urs: RM88 7GB + 1GB( for first 6 months) + spotify premium with 15gb streaming music + unlimited calls and sms

i'm contemplating now and told him to call back later. Reason is i'm currently a Spotify Premium subscriber under Maxis. If I port over to Celcom Gold for RM80/month, i will have subscribe to Spotify Premium again for RM15/month, which total up to RM95/month.

i asked him for the 5GB plan and he chocked for awhile, but told me this is the only plan they could offer me sweat.gif

Currently on Maxis SurfMore 50 (2GB only ranting.gif ), every month after some calls and sms will total up to aroun RM60+. I might take this offer for that extra 6GB + unlimited call and sms...

but still, damn Maxis... u want play so low mehh? doh.gif doh.gif ppl port out only wanna retain with special offer. vmad.gif
*
maxis really losses my respect. only when want to port out, they give such "good" offer ranting.gif
wil-i-am
post Mar 15 2016, 06:57 PM

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Straight up to port out n disregard counter offer
attw
post Mar 15 2016, 09:51 PM

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QUOTE(wil-i-am @ Mar 15 2016, 06:57 PM)
Straight up to port out n disregard counter offer
*
Hopefully got more people who will think that.
nexona88
post Mar 15 2016, 11:08 PM

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QUOTE(attw @ Mar 15 2016, 09:51 PM)
Hopefully got more people who will think that.
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well some are tempted with the offer & keep staying with Maxis cool2.gif
attw
post Mar 15 2016, 11:10 PM

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QUOTE(nexona88 @ Mar 15 2016, 11:08 PM)
well some are tempted with the offer & keep staying with Maxis  cool2.gif
*
Yes, for sure. But if you accept their offer it also means you can't buy a new device from them in the future coz then you will revert to their standard BS plans
nexona88
post Mar 15 2016, 11:12 PM

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QUOTE(attw @ Mar 15 2016, 11:10 PM)
Yes, for sure. But if you accept their offer it also means you can't buy a new device from them in the future coz then you will revert to their standard BS plans
*
oh yeah. I didn't think about new device thingy bangwall.gif
vez
post Mar 15 2016, 11:30 PM

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byebye Maxis

not really doing good in giving a better plan, instead they going to put on reverse gear, giving the only Maxis ONE expensive plan

This post has been edited by vez: Mar 15 2016, 11:30 PM
attw
post Mar 16 2016, 07:13 AM

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QUOTE(aeiou228 @ Mar 15 2016, 06:07 PM)
I saw a few posts earlier that the posters were offered RM68 plan only when they refused to accept RM88 plan. Yes, Maxis went as low as Petaling Street vendor style, wait till you turn around and walk away only then offer you cheaper price.
*
I like that statement. Petaling Street Vendor Style rclxms.gif
asusx
post Mar 16 2016, 12:05 PM

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ts... i want to change digi 75myr to maxis 68myr ...is it good or not?since i am sabahan.....so i saw the advertismt said 68 5gb unlimited call and unlimited data for 1 - 7 am....

may i know your opinion sir..thanks ts
SUSvuetnam
post Mar 16 2016, 12:19 PM

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QUOTE(asusx @ Mar 16 2016, 12:05 PM)
ts... i want to change digi 75myr to maxis 68myr ...is it good or not?since i am sabahan.....so i saw the advertismt said 68 5gb unlimited call and unlimited data for 1 - 7 am....

may i know your opinion sir..thanks ts
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jangannnnnnn
attw
post Mar 16 2016, 01:39 PM

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http://www.hardwarezone.com.my/m/tech-news...y-east-malaysia
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post Mar 16 2016, 02:49 PM

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QUOTE(asusx @ Mar 16 2016, 12:05 PM)
ts... i want to change digi 75myr to maxis 68myr ...is it good or not?since i am sabahan.....so i saw the advertismt said 68 5gb unlimited call and unlimited data for 1 - 7 am....

may i know your opinion sir..thanks ts
*
If you happy with the DiGi one then dunnid change lor. If not happy then time to switch lor. Remember, a telco is only as good as its coverage.
asusx
post Mar 16 2016, 03:54 PM

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QUOTE(vuetnam @ Mar 16 2016, 12:19 PM)
jangannnnnnn
*
yaka jgan?ada hidden fee ka maxis nie? saya sudah tnya digi...nak port out...they said bole...en tiada masalah nak port out. tp saya bfikir 2 kali lagi...sbb plan saya pakai skg nie seems gooding
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post Mar 16 2016, 04:00 PM

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QUOTE(asusx @ Mar 16 2016, 03:54 PM)
yaka jgan?ada hidden fee ka maxis nie? saya sudah tnya digi...nak port out...they said bole...en tiada masalah nak port out. tp saya bfikir 2 kali lagi...sbb plan saya pakai skg nie seems gooding
*
u will regret port to maxis

port to celcom la


I port from maxis to u mobile..yesterday 38mbps speed whistling.gif
SUSvuetnam
post Mar 16 2016, 04:00 PM

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QUOTE(asusx @ Mar 16 2016, 03:54 PM)
yaka jgan?ada hidden fee ka maxis nie? saya sudah tnya digi...nak port out...they said bole...en tiada masalah nak port out. tp saya bfikir 2 kali lagi...sbb plan saya pakai skg nie seems gooding
*
u will regret port to maxis

port to celcom la


I port from maxis to u mobile..yesterday 38mbps speed whistling.gif
Zeroize
post Mar 16 2016, 04:05 PM

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I think my dad use Maxis for more than 15 years and in the middle got over charged several times, now under my brother's persuasion, he changed to DiGi - the smarter choice thumbup.gif
asusx
post Mar 16 2016, 04:57 PM

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QUOTE(vuetnam @ Mar 16 2016, 04:00 PM)
u will regret port to maxis

port to celcom la
I port from maxis to u mobile..yesterday 38mbps speed whistling.gif
*
.
me sabah bro....so is gooding to take maxis 68 myr 5 gb and 1 - 7 am unlimited internet ..my area currently 4g...so acaner nie...sad.gif icon_question.gif icon_question.gif icon_question.gif icon_question.gif icon_question.gif
SUSvuetnam
post Mar 16 2016, 04:59 PM

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QUOTE(asusx @ Mar 16 2016, 04:57 PM)
.
me sabah bro....so is gooding to take maxis 68 myr 5 gb and 1 - 7 am unlimited internet ..my area currently 4g...so acaner nie...sad.gif icon_question.gif  icon_question.gif  icon_question.gif  icon_question.gif  icon_question.gif
*
sabah bahagian mana bro?

kk?


asusx
post Mar 16 2016, 05:01 PM

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QUOTE(vuetnam @ Mar 16 2016, 04:59 PM)
sabah bahagian mana bro?

kk?
*
sipitang bro...got 4g here..my fren currently use..he said gooding la...
SUSvuetnam
post Mar 16 2016, 05:06 PM

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QUOTE(asusx @ Mar 16 2016, 05:01 PM)
sipitang bro...got 4g here..my fren currently use..he said gooding la...
*
U Mobile 3G
Maxis 3G

This post has been edited by vuetnam: Mar 16 2016, 05:08 PM
SUSvuetnam
post Mar 16 2016, 05:06 PM

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QUOTE(asusx @ Mar 16 2016, 05:01 PM)
sipitang bro...got 4g here..my fren currently use..he said gooding la...
*
This post has been edited by vuetnam: Mar 16 2016, 05:08 PM
aeiou228
post Mar 16 2016, 05:11 PM

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QUOTE(vuetnam @ Mar 16 2016, 05:06 PM)

*
You have been double posting repetitively.
SUSvuetnam
post Mar 16 2016, 05:11 PM

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QUOTE(aeiou228 @ Mar 16 2016, 05:11 PM)
You have been double posting repetitively.
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my mouse rosak
aeiou228
post Mar 16 2016, 05:24 PM

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QUOTE(vuetnam @ Mar 16 2016, 05:11 PM)
my mouse rosak
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One or twice is excusable but I think you did it too often already. (in other threads too)
SUSvuetnam
post Mar 16 2016, 05:29 PM

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QUOTE(aeiou228 @ Mar 16 2016, 05:24 PM)
One or twice is excusable but I think you did it too often already. (in other threads too)
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my computer mouse not good...how?
aeiou228
post Mar 16 2016, 05:42 PM

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QUOTE(vuetnam @ Mar 16 2016, 05:29 PM)
my computer mouse not good...how?
*
Just a friendly reminder. smile.gif
The onus is on you to replace the mouse and comply with forum etiquette as repetitive double postings are considered as spamming.
More so, here is Special Interest forum not /k.
SUSvuetnam
post Mar 16 2016, 05:48 PM

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noted
nexona88
post Mar 16 2016, 06:17 PM

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QUOTE(Zeroize @ Mar 16 2016, 04:05 PM)
I think my dad use Maxis for more than 15 years and in the middle got over charged several times, now under my brother's persuasion, he changed to DiGi - the smarter choice thumbup.gif
*
good for your dad - the smarter choice thumbsup.gif
SUSvuetnam
post Mar 16 2016, 06:24 PM

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well, we hope maxis react quickly or risk kicked out from the game
wil-i-am
post Mar 16 2016, 06:52 PM

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QUOTE(vuetnam @ Mar 16 2016, 06:24 PM)
well, we hope maxis react quickly or risk kicked out from the game
*
As usual, Maxis will move slow n steady
nexona88
post Mar 16 2016, 06:58 PM

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QUOTE(vuetnam @ Mar 16 2016, 06:24 PM)
well, we hope maxis react quickly or risk kicked out from the game
*
well what I know they're still day dreaming innocent.gif
SUSvuetnam
post Mar 16 2016, 07:04 PM

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the website is back..no changes
junkyman
post Mar 16 2016, 07:52 PM

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Just port out, then maxis will call you all loyal customer for counter offer simple as that.
SUSvuetnam
post Mar 16 2016, 08:59 PM

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QUOTE(nexona88 @ Mar 16 2016, 06:58 PM)
well what I know they're still day dreaming  innocent.gif
*
Apa mau buat
attw
post Mar 16 2016, 09:49 PM

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QUOTE(junkyman @ Mar 16 2016, 07:52 PM)
Just port out, then maxis will call you all loyal customer for counter offer simple as that.
*
They only call you if you are special

Attached Image
wil-i-am
post Mar 16 2016, 09:57 PM

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QUOTE(vuetnam @ Mar 16 2016, 08:59 PM)
Apa mau buat
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Say goodbye to them
fireballs
post Mar 16 2016, 09:58 PM

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QUOTE(attw @ Mar 16 2016, 09:49 PM)
They only call you if you are special

Attached Image
*
thanks for the clarification. no hope already then everyone proceed to port out
attw
post Mar 16 2016, 10:01 PM

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QUOTE(fireballs @ Mar 16 2016, 09:58 PM)
thanks for the clarification. no hope already then everyone proceed to port out
*
Sigh, I would love to but am under contract
shagalot
post Mar 16 2016, 10:06 PM

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Since competitor offering is better, you have nothing to loose by porting out... if they call, bonus, if they dont call, just go over, you are loosing out for not going over..
fireballs
post Mar 16 2016, 10:29 PM

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QUOTE(attw @ Mar 16 2016, 10:01 PM)
Sigh, I would love to but am under contract
*
check how much to break contract.
you may be suprised end up saving more.

attw
post Mar 17 2016, 05:22 AM

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QUOTE(shagalot @ Mar 16 2016, 10:06 PM)
Since competitor offering is better, you have nothing to loose by porting out... if they call, bonus, if they dont call, just go over, you are loosing out for not going over..
*
+1
asusx
post Mar 17 2016, 08:47 AM

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QUOTE(vuetnam @ Mar 16 2016, 05:06 PM)
U Mobile 3G
Maxis 3G
*
how u check dude
SUSvuetnam
post Mar 17 2016, 11:02 AM

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QUOTE(asusx @ Mar 17 2016, 08:47 AM)
how u check dude
*
Opensignal website
Kellicros
post Mar 17 2016, 12:35 PM

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QUOTE(shagalot @ Mar 16 2016, 10:06 PM)
Since competitor offering is better, you have nothing to loose by porting out... if they call, bonus, if they dont call, just go over, you are loosing out for not going over..
*
Indeed, just port out and don't care about the special plan, they are like robbing you of RM50+ for each month you wait. I just ported to Digi, good riddance.

On side note, you can always come back if they ever offer a better plan(with no double standards).
attw
post Mar 17 2016, 01:12 PM

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QUOTE(Kellicros @ Mar 17 2016, 12:35 PM)
Indeed, just port out and don't care about the special plan, they are like robbing you of RM50+ for each month you wait. I just ported to Digi, good riddance.

On side note, you can always come back if they ever offer a better plan(with no double standards).
*
Hopefully those porting out and offered special plan will be as principle-driven as you are, friend. Respect!

This post has been edited by attw: Mar 17 2016, 01:12 PM
shagalot
post Mar 17 2016, 02:14 PM

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Being in the stupid One Club has zero benefit for me, they dont give device discounts, they dont give discounts on services, so, for me, there is no use, no point being a loyal customer to them while they dont appreciate...
asusx
post Mar 17 2016, 02:37 PM

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QUOTE(vuetnam @ Mar 17 2016, 11:02 AM)
Opensignal website
*
sometimes open signal website not update brow.... dry.gif dry.gif dry.gif
Autocountstick
post Mar 17 2016, 02:39 PM

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U mobile 15gb only 70
asusx
post Mar 17 2016, 02:41 PM

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QUOTE(Autocountstick @ Mar 17 2016, 02:39 PM)
U mobile 15gb only 70
*
heavy user bro
soulhunter87
post Mar 17 2016, 02:58 PM

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with celcom since 2006
Kellicros
post Mar 17 2016, 03:01 PM

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QUOTE(attw @ Mar 17 2016, 01:12 PM)
Hopefully those porting out and offered special plan will be as principle-driven as you are, friend. Respect!
*
I was pissed off because when my girlfriend tried to port out, it took us about 2 weeks, failed on 3 attempts, after the first one failed, we resubmitted the request called them to double check our confirmation, each time they said it has been received but always end up failing, then they give excuses and say it may take up to 1 week to port out, damn, Digi's side only give us 24 hours to settle confirmation.

At last, we visited their and told them in the face to settle it. Then only they plug the sim card into a retro phone to send the confirmation SMS and did it on the spot. We end up losing 2 weeks of Digi paid superscription and have to pay Maxis prorated usage. So after confirming her phone has good coverage and no issue with Digi, I also ported out 1 week later.
Autocountstick
post Mar 17 2016, 04:00 PM

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QUOTE(asusx @ Mar 17 2016, 02:41 PM)
heavy user bro
*
time to change coz unreasonable charges from telcom
petanipadi
post Mar 18 2016, 12:25 AM

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Can't wait to port out from Maxis, but still chain with contract for 9 more months. By the end of this year, good bye Maxis.

Your (soon to be) ex loyal customer for 10 years
vez
post Mar 18 2016, 01:41 AM

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QUOTE(petanipadi @ Mar 18 2016, 12:25 AM)
Can't wait to port out from Maxis, but still chain with contract for 9 more months. By the end of this year, good bye Maxis.

Your (soon to be) ex loyal customer for 10 years
*
Maxshit just trying to be funny... continue to push for The only ONE expensive plan
SonnyCooL
post Mar 18 2016, 02:07 AM

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QUOTE(petanipadi @ Mar 18 2016, 12:25 AM)
Can't wait to port out from Maxis, but still chain with contract for 9 more months. By the end of this year, good bye Maxis.

Your (soon to be) ex loyal customer for 10 years
*
9 month contract, just paid the penalty and go .. it still cheaper
SUSvuetnam
post Mar 18 2016, 03:10 AM

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QUOTE(petanipadi @ Mar 18 2016, 12:25 AM)
Can't wait to port out from Maxis, but still chain with contract for 9 more months. By the end of this year, good bye Maxis.

Your (soon to be) ex loyal customer for 10 years
*
My contract till next yr. Tapi last monday i just go sunway pyramid maxis centre and cancel contract on the spot

Termination penalty-RM220.20
petanipadi
post Mar 18 2016, 05:42 AM

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QUOTE(vuetnam @ Mar 18 2016, 03:10 AM)
My contract till next yr. Tapi last monday i just go sunway pyramid maxis centre and cancel contract on the spot

Termination penalty-RM220.20
*
Thanks for the advice. I will definitely go to Maxis Centre soon. Can also port out at the same day?
xzilem
post Mar 18 2016, 06:34 AM

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QUOTE(vuetnam @ Mar 18 2016, 03:10 AM)
My contract till next yr. Tapi last monday i just go sunway pyramid maxis centre and cancel contract on the spot

Termination penalty-RM220.20
*
Lol, I pay RM2,121.80 to terminate zerolution contract at the centre (Actually device price) and then i got a bill shock on the next month because my bill include device price gst ( maxis one 158 plan + device gst) = RM391.85 total bill. I still don't know how they total it. Already pay RM279 ( RM93 x 3 mth) for their device zerolution fee.

user posted image

QUOTE(petanipadi @ Mar 18 2016, 05:42 AM)
Thanks for the advice. I will definitely go to Maxis Centre soon. Can also port out at the same day?
*
Yep you can port out on the same day. Maxis centre told my brother, he need to wait 2 hours to port out, but he just port out to celcom exactly right after that.
attw
post Mar 18 2016, 08:04 AM

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QUOTE(vuetnam @ Mar 18 2016, 03:10 AM)
My contract till next yr. Tapi last monday i just go sunway pyramid maxis centre and cancel contract on the spot

Termination penalty-RM220.20
*
How come so little? What plan were you on?
SUS2feidei
post Mar 18 2016, 10:01 AM

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Just got called from Maxis, being offered package MOB118

Basically, it is 2 years contract, monthly commitment amount of RM118, with rebate of RM50 per month. So, effectively, will be paying RM68 for 2 years (24 months), and on 25th month, will need to pay RM118

The package consist of
Unlimited call and sms to any telco
5Gb data per month
Free Samsung Galaxy J1 Ace (option to upgrade)

What you all think?
xzilem
post Mar 18 2016, 10:11 AM

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QUOTE(2feidei @ Mar 18 2016, 10:01 AM)
Just got called from Maxis, being offered package MOB118

Basically, it is 2 years contract, monthly commitment amount of RM118, with rebate of RM50 per month. So, effectively, will be paying RM68 for 2 years (24 months), and on 25th month, will need to pay RM118

The package consist of
Unlimited call and sms to any telco
5Gb data per month
Free Samsung Galaxy J1 Ace (option to upgrade)

What you all think?
*
Don't get into contract. WM will get the same EM plan later with unlimited late night quota and you will regret it.
SUS2feidei
post Mar 18 2016, 10:46 AM

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QUOTE(xzilem @ Mar 18 2016, 10:11 AM)
Don't get into contract. WM will get the same EM plan later with unlimited late night quota and you will regret it.
*
You mean 1am-7am unlimited quota?
SUSvuetnam
post Mar 18 2016, 11:04 AM

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attw me on redmi 4g plan 98, I upgrade to 158 due to data.

xzilem teach those maxis a hard lesson

SUSvuetnam
post Mar 18 2016, 11:36 AM

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QUOTE(petanipadi @ Mar 18 2016, 05:42 AM)
Thanks for the advice. I will definitely go to Maxis Centre soon. Can also port out at the same day?
*
yes, I do the same also
kaizer_x
post Mar 18 2016, 11:40 AM

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QUOTE(2feidei @ Mar 18 2016, 10:01 AM)
Just got called from Maxis, being offered package MOB118

Basically, it is 2 years contract, monthly commitment amount of RM118, with rebate of RM50 per month. So, effectively, will be paying RM68 for 2 years (24 months), and on 25th month, will need to pay RM118

The package consist of
Unlimited call and sms to any telco
5Gb data per month
Free Samsung Galaxy J1 Ace (option to upgrade)

What you all think?
*
It's a trap
SUS2feidei
post Mar 18 2016, 12:37 PM

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what trap? Can elaborate more?

What are the new plan?
SUSvuetnam
post Mar 18 2016, 12:39 PM

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QUOTE(2feidei @ Mar 18 2016, 12:37 PM)
what trap? Can elaborate more?

What are the new plan?
*
trap to make u stay and songlap the money from u






ayam escaped and ported out..have u?
SUS2feidei
post Mar 18 2016, 01:30 PM

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QUOTE(vuetnam @ Mar 18 2016, 12:39 PM)
trap to make u stay and songlap the money from u
ayam escaped and ported out..have u?
*
belum lagi.....quite tempted to sign up for their new package....as human nature also, fear of unknown....been with maxis since day 1, so far, no complain, line quality not ideal or perfect, but ok lah whenever I go. The only complain is same like everyone, mahal like shiet......heard (not sure if propaganda by Maxis) is that other Telco line is really bad....

BTW, currently using SurfMore50 + auto topup 1Gb, total every month pay 50+15=65. I am more of heavy data user, few call/ sms call out, call in yes.
SUSvuetnam
post Mar 18 2016, 01:33 PM

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QUOTE(2feidei @ Mar 18 2016, 01:30 PM)
belum lagi.....quite tempted to sign up for their new package....as human nature also, fear of unknown....been with maxis since day 1, so far, no complain, line quality not ideal or perfect, but ok lah whenever I go. The only complain is same like everyone, mahal like shiet......heard (not sure if propaganda by Maxis) is that other Telco line is really bad....

BTW, currently using SurfMore50 + auto topup 1Gb, total every month pay 50+15=65. I am more of heavy data user, few call/ sms call out, call in yes.
*
U mobile dunwan try?
SUS2feidei
post Mar 18 2016, 01:35 PM

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QUOTE(vuetnam @ Mar 18 2016, 01:33 PM)
U mobile dunwan try?
*
I heard, heard only lah, don't flame me, don't taruh me, the coverage really bad? Dunno if it propaganda from maxis, celcom and digi gang up against Umobile ah?
SUSvuetnam
post Mar 18 2016, 02:12 PM

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QUOTE(2feidei @ Mar 18 2016, 01:35 PM)
I heard, heard only lah, don't flame me, don't taruh me, the coverage really bad? Dunno if it propaganda from maxis, celcom and digi gang up against Umobile ah?
*
propaganda brah

if not how to win nod.gif
raul88
post Mar 18 2016, 02:48 PM

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ported out to umobile in january and never look back
bye2 blodsucking maxshit
SUSvuetnam
post Mar 18 2016, 02:49 PM

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QUOTE(raul88 @ Mar 18 2016, 02:48 PM)
ported out to umobile in january and never look back
bye2 blodsucking maxshit
*
yeah good goood

me also using u mobile now

notbad.jpg
SUS2feidei
post Mar 18 2016, 02:51 PM

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QUOTE(vuetnam @ Mar 18 2016, 02:49 PM)
yeah good goood

me also using u mobile now

notbad.jpg
*
which location are you?
SUSvuetnam
post Mar 18 2016, 02:57 PM

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near Mid Valley

me less go oustation...only CNY balik hometown @ Kuala Lipis

now Maxis ada problem at Kuala Lipis laugh.gif
ckchan
post Mar 18 2016, 03:39 PM

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QUOTE(2feidei @ Mar 18 2016, 01:30 PM)
belum lagi.....quite tempted to sign up for their new package....as human nature also, fear of unknown....been with maxis since day 1, so far, no complain, line quality not ideal or perfect, but ok lah whenever I go. The only complain is same like everyone, mahal like shiet......heard (not sure if propaganda by Maxis) is that other Telco line is really bad....

BTW, currently using SurfMore50 + auto topup 1Gb, total every month pay 50+15=65. I am more of heavy data user, few call/ sms call out, call in yes.
*
same as u, i was on surfmore50 + 1gb plan. not many calls and sms. i went to celcom to port to the first gold. got a call from their loyalty dept offer rm68 plan with 5gb data + 15gb spotify thingy. i ask them to increase total data as i don't use spotify and that 5gb cannot compete with celcom's 10gb offering. end up didn't agree and just successfully ported over to celcom about an hour ago

as of now, lte and h+ speed is good. at least comparable (or maybe even better but can't say for sure as i never do all those speed test) to maxis. calls quality is good and very clear.

i think alot of people also like you (me included), afraid of the unknown... but this is what i think. telco is getting very competitive now. if maxis do offer a better plan in the future (many people are saying they will, but god knows when...), i can always port back to maxis. porting is such an easy process nowadays...
kaizer_x
post Mar 18 2016, 04:01 PM

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QUOTE(2feidei @ Mar 18 2016, 12:37 PM)
what trap? Can elaborate more?

What are the new plan?
*
They said that they will be a competitive plan from them. Just wait. If u take the offer now you must honor the contract for 2 years. So better stay with no contract
SUS2feidei
post Mar 18 2016, 04:47 PM

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QUOTE(ckchan @ Mar 18 2016, 03:39 PM)
same as u, i was on surfmore50 + 1gb plan. not many calls and sms. i went to celcom to port to the first gold. got a call from their loyalty dept offer rm68 plan with 5gb data + 15gb spotify thingy. i ask them to increase total data as i don't use spotify and that 5gb cannot compete with celcom's 10gb offering. end up didn't agree and just successfully ported over to celcom about an hour ago

as of now, lte and h+ speed is good. at least comparable (or maybe even better but can't say for sure as i never do all those speed test) to maxis. calls quality is good and very clear.

i think alot of people also like you (me included), afraid of the unknown... but this is what i think. telco is getting very competitive now. if maxis do offer a better plan in the future (many people are saying they will, but god knows when...), i can always port back to maxis. porting is such an easy process nowadays...
*
Thanks for the feedback bro....may I know where you located?
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post Mar 18 2016, 05:38 PM

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QUOTE(2feidei @ Mar 18 2016, 04:47 PM)
Thanks for the feedback bro....may I know where you located?
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In shah alam and subang area
Xander-G
post Mar 18 2016, 06:16 PM

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This event is normal in job seeking process. Your employer will counter offer (if ur an asset to the company) when you plan to live the company eventually. You may argue why they got offer and why not you earlier. Well it is indeed an unfair offer to the mass though but companies like this need to do such offer to protect from future losses.

You cud just grab that offer and stay silent but you decide to voice out and share your experience. Bravo TS
hensky
post Mar 18 2016, 08:03 PM

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first bill came already. previously rm300++ per month, now RM180 per month.

principal line maxis one 188 plan RM88, 1 supp line maxis 158 plan RM68, 1 supp line share with principal line RM48.


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SUSvuetnam
post Mar 18 2016, 09:50 PM

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QUOTE(hensky @ Mar 18 2016, 08:03 PM)
first bill came already. previously rm300++ per month, now RM180 per month.

principal line maxis one 188 plan RM88, 1 supp line maxis 158 plan RM68, 1 supp line share with principal line RM48.
*
mahal doh.gif
junkyman
post Mar 18 2016, 10:04 PM

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QUOTE(hensky @ Mar 18 2016, 08:03 PM)
first bill came already. previously rm300++ per month, now RM180 per month.

principal line maxis one 188 plan RM88, 1 supp line maxis 158 plan RM68, 1 supp line share with principal line RM48.
*
Loaded !!
SUSvuetnam
post Mar 18 2016, 11:20 PM

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can we report to skmm that maxis refused to listen to customer requests? hmm.gif
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post Mar 18 2016, 11:21 PM

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QUOTE(vuetnam @ Mar 18 2016, 11:20 PM)
can we report to skmm that maxis refused to listen to customer requests? hmm.gif
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errr no. they are doing business, not charity.
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post Mar 18 2016, 11:24 PM

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QUOTE(alexanderclz @ Mar 18 2016, 11:21 PM)
errr no. they are doing business, not charity.
*
then how come U Mobile, Digi and Celcom able to provide reasonable plan for us while Maxis still stuck there, and some even selective in giving good offer?
JayChouYEE
post Mar 18 2016, 11:24 PM

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QUOTE(vuetnam @ Mar 18 2016, 11:20 PM)
can we report to skmm that maxis refused to listen to customer requests? hmm.gif
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hahaha,you may try it.I quite interested what answer skmm will give to you.
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post Mar 18 2016, 11:26 PM

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QUOTE(JayChouYEE @ Mar 18 2016, 11:24 PM)
hahaha,you may try it.I quite interested what answer skmm will give to you.
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kalau direct jumpa or see our minister of communications and multimedia ?
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post Mar 18 2016, 11:26 PM

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QUOTE(vuetnam @ Mar 18 2016, 11:24 PM)
then how come U Mobile, Digi and Celcom able to provide reasonable plan for us while Maxis still stuck there, and some even selective in giving good offer?
*
if you feel U mobile,Digi and Celcom is same or better than Maxis,Somemore they also given you the reasonable plan,you can directly port to them...
SUSvuetnam
post Mar 18 2016, 11:27 PM

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QUOTE(JayChouYEE @ Mar 18 2016, 11:26 PM)
if you feel U mobile,Digi and Celcom is same or better than Maxis,Somemore they also given you the reasonable plan,you can directly port to them...
*
I am already in U Mobile... I hope they improve more nod.gif

maxis needs more challenge to force them to wake up from dreamland
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post Mar 18 2016, 11:28 PM

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QUOTE(vuetnam @ Mar 18 2016, 11:24 PM)
then how come U Mobile, Digi and Celcom able to provide reasonable plan for us while Maxis still stuck there, and some even selective in giving good offer?
*
it's their business decision lo. we cannot say why meizu, xiaomi, huawei providing high end phones at reasonable price yet samsung and iphone so expensive despite having almost similar specs. similarly the analogy some1 used in companies, you cannot argue why your boss decide to offer a better deal for your colleague to stay yet not to you. it's their decision.

maxis probably targeting different group of users. probably high end users + east malaysia since the other telco busy fighting for moderate users.
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post Mar 18 2016, 11:29 PM

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QUOTE(vuetnam @ Mar 18 2016, 11:27 PM)
I am already in U Mobile... I hope they improve more nod.gif

maxis needs more challenge to force them to wake up from dreamland
*
Will you scold Singapore Airline/Cathay Airline/China Airline and ask them wake up because now Tiger Air AirAsia Scoot Jetstar and a lot airlines are cheaper then them?
SUSvuetnam
post Mar 18 2016, 11:32 PM

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QUOTE(JayChouYEE @ Mar 18 2016, 11:29 PM)
Will you scold Singapore Airline/Cathay Airline/China Airline and ask them wake up because now Tiger Air AirAsia Scoot Jetstar and a lot airlines are cheaper then them?
*
well, I just hope that they are constantly fight to offer we, users a better plan for our usage.

for your question

I wont scold, I will just feedback them that they need to improve their services and price according to the destination.. Some destination price can't be lowered as some airport that they were land charge exorbitantly on them, so they have no choice but to put high price.



In the case of Maxis, I dont see any real effort on giving users a better plan.
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post Mar 18 2016, 11:34 PM

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QUOTE(alexanderclz @ Mar 18 2016, 11:28 PM)
it's their business decision lo. we cannot say why meizu, xiaomi, huawei providing high end phones at reasonable price yet samsung and iphone so expensive despite having almost similar specs. similarly the analogy some1 used in companies, you cannot argue why your boss decide to offer a better deal for your colleague to stay yet not to you. it's their decision.

maxis probably targeting different group of users. probably high end users + east malaysia since the other telco busy fighting for moderate users.
*
You are correct.If today Maxis come out a plan like First Gold plan, I quite sure a lot of people will port in or port back to Maxis because the "QUALITY".Maybe some of the place Maxis coverage is not good,but there are a lot of other place are doing quite good 4G coverage compare to other brand.
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post Mar 18 2016, 11:36 PM

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QUOTE(vuetnam @ Mar 18 2016, 11:32 PM)
well, I just hope that they are constantly fight to offer we, users a better plan for our usage.

for your question

I wont scold, I will just feedback them that they need to improve their services and price according to the destination.. Some destination price can't be lowered as some airport that they were land charge exorbitantly on them, so they have no choice but to put high price.
In the case of Maxis, I dont see any real effort on giving users a better plan.
*
I quite sure in your heart, you still strongly agree Maxis give you a good quality coverage compare to others...Maybe you can think that why they are more expensive compare to others.
SUSvuetnam
post Mar 18 2016, 11:36 PM

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QUOTE(JayChouYEE @ Mar 18 2016, 11:34 PM)
You are correct.If today Maxis come out a plan like First Gold plan, I quite sure a lot of people will port in or port back to Maxis because the "QUALITY".Maybe some of the place Maxis coverage is not good,but there are a lot of other place are doing quite good 4G coverage compare to other brand.
*
I agree with you, I just hope for a better plan from Maxis, thats all.

I spoke to my friend, who in charge of KL and Selangor Maxis Centres say that Maxis will not join the telco war this time....

I wonder why hmm.gif
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post Mar 18 2016, 11:36 PM

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QUOTE(vuetnam @ Mar 18 2016, 11:32 PM)
well, I just hope that they are constantly fight to offer we, users a better plan for our usage.

for your question

I wont scold, I will just feedback them that they need to improve their services and price according to the destination.. Some destination price can't be lowered as some airport that they were land charge exorbitantly on them, so they have no choice but to put high price.
In the case of Maxis, I dont see any real effort on giving users a better plan.
*
you are not wrong. users porting in and out of telcos will make them competitive. can clearly see digi, celcom and umobile doing that. just that maxis chooses not to .... or hopefully not yet. lol
SUSvuetnam
post Mar 18 2016, 11:37 PM

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QUOTE(JayChouYEE @ Mar 18 2016, 11:36 PM)
I quite sure in your heart, you still strongly agree Maxis give you a good quality coverage compare to others...Maybe you can think that why they are more expensive compare to others.
*
Maxis is good coverage and good quality. only pricing and customer service. tu saja nod.gif
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post Mar 18 2016, 11:37 PM

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QUOTE(alexanderclz @ Mar 18 2016, 11:36 PM)
you are not wrong. users porting in and out of telcos will make them competitive. can clearly see digi, celcom and umobile doing that. just that maxis chooses not to .... or hopefully not yet. lol
*
nod.gif
JayChouYEE
post Mar 18 2016, 11:40 PM

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QUOTE(vuetnam @ Mar 18 2016, 11:36 PM)
I agree with you, I just hope for a better plan from Maxis, thats all.

I spoke to my friend, who in charge of KL and Selangor Maxis Centres say that Maxis will not join the telco war this time....

I wonder why hmm.gif
*
No surprise for me if Maxis didn't come out any plan to fight with the others.
Why?If come out a better plan like first gold,The customer currently on One Plan will confirmed switch to this new plan or limited plan.
There will be a lot of loss of revenue and profit.So instead public the counter offer or new/limited plan,their only way is do nothing and counter offer some of the customers they selected who want to port out.
Now already 18 March,31 March the first gold plan maybe end.
Last year celcom come out 38 plan,they also didn't public any new plan,just counter offer some of the selected customers.

This post has been edited by JayChouYEE: Mar 18 2016, 11:42 PM
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post Mar 18 2016, 11:42 PM

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QUOTE(JayChouYEE @ Mar 18 2016, 11:40 PM)
No surprise for me if Maxis didn't come out any plan to fight with the others.
Why?If come out a better plan like first gold,The customer currently on One Plan will confirmed switch to this new plan or limited plan.
There will be a lot of loss of revenue and profit.So instead public the counter offer or new/limited plan,their only way is do nothing and counter offer some of the customers they selected who want to port out.
*
perhaps when too many ppl port out from one plan, then they will lower their one plan price. consumer's power afterall
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post Mar 18 2016, 11:46 PM

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QUOTE(alexanderclz @ Mar 18 2016, 11:42 PM)
perhaps when too many ppl port out from one plan, then they will lower their one plan price. consumer's power afterall
*
too sad most of the maxis customer are those businessman or uncle auntie.
Most of them are rich or prefer stable rather than change.
SUSvuetnam
post Mar 18 2016, 11:46 PM

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QUOTE(alexanderclz @ Mar 18 2016, 11:42 PM)
perhaps when too many ppl port out from one plan, then they will lower their one plan price. consumer's power afterall
*
hmm.gif
SUSvuetnam
post Mar 18 2016, 11:47 PM

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QUOTE(JayChouYEE @ Mar 18 2016, 11:46 PM)
too sad most of the maxis customer are those businessman or uncle auntie.
Most of them are rich or prefer stable rather than change.
*
corporate people
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post Mar 18 2016, 11:50 PM

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QUOTE(vuetnam @ Mar 18 2016, 11:47 PM)
corporate people
*
some companies have started to change their lines from maxis also. with the economy like this, not surprising at all.
hensky
post Mar 19 2016, 12:12 AM

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QUOTE(vuetnam @ Mar 18 2016, 09:50 PM)
mahal doh.gif
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Haha no mahal la, rm60 per line only
petanipadi
post Mar 19 2016, 09:41 AM

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QUOTE(xzilem @ Mar 18 2016, 06:34 AM)
Lol, I pay RM2,121.80 to terminate zerolution contract at the centre (Actually device price) and then i got a bill shock on the next month because my bill include device price gst ( maxis one 158 plan + device gst) = RM391.85 total bill. I still don't know how they total it. Already pay RM279 ( RM93 x 3 mth) for their device zerolution fee.

user posted image
Yep you can port out on the same day. Maxis centre told my brother, he need to wait 2 hours to port out, but he just port out to celcom exactly right after that.
*
This is the reason why I refuse to take Zerolution. So many hidden charges.
reevephon
post Mar 19 2016, 06:35 PM

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Received a call from Maxis today offering me the exact same plan like what you guys mentioned before, which includes the following at RM78 / month without the need of contract bounding,

5GB data
Unlimited call & SMS to all telco and fixed line

I was using surf more 50 for more than 2-3 years and a customer of Maxis for at least 10 years, also having two supplementary lines on Maxis One 128 and Surf More 50 plan.

Nevertheless, Maxis gives the best coverage especially 4G in Klang Valley and even my hometown at Perak, so I accepted the offer at last.
crusher
post Mar 20 2016, 01:25 AM

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QUOTE(reevephon @ Mar 19 2016, 06:35 PM)
Received a call from Maxis today offering me the exact same plan like what you guys mentioned before, which includes the following at RM78 / month without the need of contract bounding,

5GB data
Unlimited call & SMS to all telco and fixed line

I was using surf more 50 for more than 2-3 years and a customer of Maxis for at least 10 years, also having two supplementary lines on Maxis One 128 and Surf More 50 plan.

Nevertheless, Maxis gives the best coverage especially 4G in Klang Valley and even my hometown at Perak, so I accepted the offer at last.
*
RM78 for 5GB? Lol, my gf got an offer of RM98 for 6GB. Maxis really need to standardise all the plans not by doing this
hensky
post Mar 20 2016, 07:49 AM

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QUOTE(crusher @ Mar 20 2016, 01:25 AM)
RM78 for 5GB? Lol, my gf got an offer of RM98 for 6GB. Maxis really need to standardise all the plans not by doing this
*
So they increase the price already?
Last month offer was 68 for 5gb, 88 for 7gb
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post Mar 20 2016, 08:03 AM

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QUOTE(hensky @ Mar 20 2016, 07:49 AM)
So they increase the price already?
Last month offer was 68 for 5gb, 88 for 7gb
*
Even their special offer got double standards.
reevephon
post Mar 20 2016, 08:23 AM

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QUOTE(crusher @ Mar 20 2016, 01:25 AM)
RM78 for 5GB? Lol, my gf got an offer of RM98 for 6GB. Maxis really need to standardise all the plans not by doing this
*
Exactly, thats why when she tell me its RM78 instead of RM68 I keep on saying I got friend being offered RM68 for the same package, then she keeps on telling its only for East Malaysia bla bla bla, end up I really lazy to argue with her anymore and just accept the offer since I think RM78 is not that bad.
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post Mar 20 2016, 09:01 AM

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QUOTE(reevephon @ Mar 20 2016, 08:23 AM)
Exactly, thats why when she tell me its RM78 instead of RM68 I keep on saying I got friend being offered RM68 for the same package, then she keeps on telling its only for East Malaysia bla bla bla, end up I really lazy to argue with her anymore and just accept the offer since I think RM78 is not that bad.
*
Better than 158, definitely smile.gif
ftan
post Mar 20 2016, 10:15 AM

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QUOTE(reevephon @ Mar 20 2016, 08:23 AM)
Exactly, thats why when she tell me its RM78 instead of RM68 I keep on saying I got friend being offered RM68 for the same package, then she keeps on telling its only for East Malaysia bla bla bla, end up I really lazy to argue with her anymore and just accept the offer since I think RM78 is not that bad.
*
I got the same offer yesterday too. I told her I'll think about it and she will call me back on Monday.
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post Mar 20 2016, 12:41 PM

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QUOTE(ftan @ Mar 20 2016, 10:15 AM)
I got the same offer yesterday too. I told her I'll think about it and she will call me back on Monday.
*
Gonna make complaint on CFM & SKMM on not standardising all the package. Kesian those who are paying more but under same package
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QUOTE(crusher @ Mar 20 2016, 12:41 PM)
Gonna make complaint on CFM & SKMM on not standardising all the package. Kesian those who are paying more but under same package
*
first and foremost, you got to collect evidence. see any ppl on the maxis 68 plan willing to stand out.
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post Mar 20 2016, 01:37 PM

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QUOTE(alexanderclz @ Mar 20 2016, 01:14 PM)
first and foremost, you got to collect evidence. see any ppl on the maxis 68 plan willing to stand out.
*
Already collected. And its not like majority is getting the plan being offered.
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QUOTE(crusher @ Mar 20 2016, 01:37 PM)
Already collected. And its not like majority is getting the plan being offered.
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waiting good news from you rclxm9.gif
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post Mar 20 2016, 01:48 PM

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QUOTE(crusher @ Mar 20 2016, 12:41 PM)
Gonna make complaint on CFM & SKMM on not standardising all the package. Kesian those who are paying more but under same package
*
Quite difficult,no law say counter offer should be same...

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QUOTE(JayChouYEE @ Mar 20 2016, 01:48 PM)
Quite difficult,no law say counter offer should be same...
*
that's true. if SKMM accept the current maxis one pricing, don't think there will be any problem to offer a better deal for 'loyal' customers. just like any telco reward program.
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QUOTE(petanipadi @ Mar 19 2016, 09:41 AM)
This is the reason why I refuse to take Zerolution. So many hidden charges.
*
If you cancel the zerolution half way, you will be charge for the remaining device price based on RRP.

For example, if the RRP of the phone is RM3000 and you had used for 6 months, you will be charge for RM3000 X (18 months/24 months)
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post Mar 20 2016, 03:08 PM

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QUOTE(crusher @ Mar 20 2016, 01:37 PM)
Already collected. And its not like majority is getting the plan being offered.
*
You can check their FB post bro. Got many customers complaining about the treatment there and I've posted a few screenshots from this forum and other forums regarding the preferential treatment to select customers. I've been hassling them ever since their East Malaysia plan was announced, but I doubt you'll get the results you want if you really do make the complain. All the best though.
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post Mar 20 2016, 11:52 PM

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QUOTE(crusher @ Mar 20 2016, 12:41 PM)
Gonna make complaint on CFM & SKMM on not standardising all the package. Kesian those who are paying more but under same package
*
Ok, keep us posted.

I doubt if the authorities will take action though.
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QUOTE(ftan @ Mar 20 2016, 11:52 PM)
Ok, keep us posted.

I doubt if the authorities will take action though.
*
well actually is the other way round. untung for those who pay less for the same package. haha
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post Mar 21 2016, 02:46 AM

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QUOTE(reevephon @ Mar 19 2016, 06:35 PM)
Received a call from Maxis today offering me the exact same plan like what you guys mentioned before, which includes the following at RM78 / month without the need of contract bounding,

5GB data
Unlimited call & SMS to all telco and fixed line

I was using surf more 50 for more than 2-3 years and a customer of Maxis for at least 10 years, also having two supplementary lines on Maxis One 128 and Surf More 50 plan.

Nevertheless, Maxis gives the best coverage especially 4G in Klang Valley and even my hometown at Perak, so I accepted the offer at last.
*
I got RM88 for 7GB
cucubud
post Mar 21 2016, 06:43 AM

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QUOTE(reevephon @ Mar 19 2016, 06:35 PM)
Received a call from Maxis today offering me the exact same plan like what you guys mentioned before, which includes the following at RM78 / month without the need of contract bounding,

5GB data
Unlimited call & SMS to all telco and fixed line

I was using surf more 50 for more than 2-3 years and a customer of Maxis for at least 10 years, also having two supplementary lines on Maxis One 128 and Surf More 50 plan.

Nevertheless, Maxis gives the best coverage especially 4G in Klang Valley and even my hometown at Perak, so I accepted the offer at last.
*
They called to offer you the package after you MNP to other telco or you are one of the lucky loyal customer of Maxis?
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post Mar 21 2016, 06:46 AM

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QUOTE(kc6012 @ Mar 21 2016, 02:46 AM)
I got RM88 for 7GB
*

They called to offer you the package after you MNP to other telco or you are one of the lucky loyal customer of Maxis?
jimbet1337
post Mar 21 2016, 07:19 AM

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I remember they did a test run (June 2015-Dec 2015) by giving free 2GB on top of basic 2GB for Surfmore50. 4GB total.

Now back to 2GB basic.

They should have just maintained it that way

Surfmore 50 having 4GB basic data is somewhat fair.
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post Mar 21 2016, 07:47 AM

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QUOTE(cucubud @ Mar 21 2016, 06:43 AM)
They called to offer you the package after you MNP to other telco or you are one of the lucky loyal customer of Maxis?
*
Guess I'm the lucky one, I didn't have any intention to port into any other telco.
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post Mar 21 2016, 08:13 AM

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QUOTE(alexanderclz @ Mar 21 2016, 01:04 AM)
well actually is the other way round. untung for those who pay less for the same package. haha
*
This is quite true. smile.gif

Anyway, I believe it's a matter of time before Maxis is pressured to come out with a competitive package. They can't afford to lose their existing customers. Also, economy isn't good nowadays. People and companies are already cutting cost. Even I don't mind using prepaid.
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post Mar 21 2016, 08:39 AM

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They are either losing customers who are porting out or being forced to offer cheaper packages to customers they have been taking on a ride all this while. While this isn't fair to the other customers who are contract (such as yours truly, ha ha), I believe the loss of revenue will impact them more or less.

I can't fathom how they can just launch something for East Malaysia so blatantly without giving a thought on how their customers in Peninsular Malaysia will react. Or do they intentionally want this reaction? Either way, I'm sure Mr. Lundal will be giving their marketing folks a big bonus this year for a job well done. smile.gif
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post Mar 21 2016, 08:42 AM

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QUOTE(jimbet1337 @ Mar 21 2016, 07:19 AM)
I remember they did a test run (June 2015-Dec 2015) by giving free 2GB on top of basic 2GB for Surfmore50. 4GB total.

Now back to 2GB basic.

They should have just maintained it that way

Surfmore 50 having 4GB basic data is somewhat fair.
*
I have the Surfmore 50 for my iPad and did enjoy the additional 2GB data during the said period above but it wasn't a test run, they said it was a promotion (probably coz the Surfmore 50 wasn't selling that well). Anyways, it's a very outdated plan with very expensive call and SMS rates. My contract for this plan ends in February next year - I could also terminate it now and just pay RM300 plus, which I am seriously considering smile.gif
ragecat
post Mar 21 2016, 10:09 AM

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With a customer base as big as Maxis, I don't think it is plausible to please everyone. People come and go, lets see from their next quarterly results whether they gained more from this or lose more. smile.gif EM is a pretty big market with about 5-6m population size afterall. What is losing 100-200k customers but gain 1-2m new customers?
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post Mar 21 2016, 12:38 PM

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QUOTE(reevephon @ Mar 21 2016, 07:47 AM)
Guess I'm the lucky one, I didn't have any intention to port into any other telco.
*
Good for you.
I am waiting for them to call me.
Hopefully they call me.
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post Mar 21 2016, 01:09 PM

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QUOTE(cucubud @ Mar 21 2016, 12:38 PM)
Good for you.
I am waiting for them to call me.
Hopefully they call me.
*
Just port out, Maxis is hopeless, come back again if they have better offer.
jackbanner
post Mar 21 2016, 01:18 PM

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Thanks for sharing.

It seems that Maxis is really unfair to its loyal customers.

Furthermore the RM1200 deposit which could only be returned if u terminated the line!!!!!??????



QUOTE(jackson5759 @ Mar 9 2016, 10:18 PM)
I'm from Sabah and now Maxis got special offer for all Sabah & Sarawak users and I don't know what exactly is the offer because Maxis is telling me there is a RM30 discount on my plan and my friend told me that Maxis told her the offer is 2GB extra data for her.

I'm very pissed off about Maxis earlier my friend decided to change her Maxis postpaid line to the Celcom postpaid plan which come with 10gb Data + unlimited calls. So once Celcom started to port her line, Maxis directly call my friend to counter offer her with this plan below

Offer 1 : Free Samsung Note 5 + RM 128 monthly + 5GB Data + Unlimited Calls & Sms + 2 Years Contract  (She rejected this offer)
Offer 2 : RM 88 monthly + 8GB Data + Unlimited Calls & Sms + No Contract (She rejected this offer)
Offer 3 : RM 68 monthly + 5GB Data + Unlimited Calls & Sms + No Contract (She say consider first please call back after 1 hour)

1 Hour passed.....

Maxis called back and she reject one more time on that offer with the reason she promised Celcom to sign with them.

Once again maxis offer her with this

Offer 4 : RM 68 monthly + 7GB Data + Unlimited Calls & SMS + No Contract (and finally she say yes and proceed with this plan)

I'm so damn pissed when I heard this. I'm loyal Maxis customer for almost 10 Years with 5 Numbers under my IC and paying much more than my friend I didn't get such offer from Maxis and once I call them I questioned them about the plan that my friend received upon her termination and change to Celcom.

Maxis Customer Service buat bodoh there say they don't know anything about that and they can do nothing and can't give me the same offer. Maxis continue says that my friend is the selected customer group for this good plan. So I questioned again how do you guys do selection? If in terms of years staying with Maxis I'm more than her, if saying usage per month I also much more than my friend. So on what basis they select their customer that can entitled to such cheap plan? Is it base on customer group who wanted to terminate the service so they are selected and I need to perform termination on Maxis and change to Celcom only they can offer me? The CS keep saying no no no.. and continue say they can't do and dont know what can they do.

This is my main line plan

RM 188 monthly + 7GB Data + Unlimited Calls & Sms + No Contract

VS

RM 68 monthly + 7GB Data + Unlimited Calls & SMS + No Contract (My friend plan)

This stupid Maxis is treating their loyal customer like "Water Fish" / Idiot and I decided to quit this stupid Telco and also posting this so anyone is still using Maxis out there can read on how Maxis treating us like "Water Fish"

And there is special promotion for Sabah & Sarawak Maxis customer with RM30 discount on plan / 2GB extra data I don't know which one is true but both are telling by Maxis Customer Service. So if West Malaysian you felt unfair you can try to call Maxis and ask is this some kind of not so 1 Malaysia? Why East Malaysian getting better offer than West Malaysian.

No wonder Maxis boss can always remain at Malaysia top 3 richest man because there is too much "Water Fish" like us give donation to him.

Bye Maxis for letting me know how stupid am I this 10 years and how expensive you are.  bangwall.gif  bangwall.gif  bangwall.gif  bangwall.gif

Updated 10/03/16

called maxis again about balance to pay and check bill before i port out properly and I found that
my account still have a deposit of MYR 1200 inside.. I totally forgot about this deposit that I paid
many years ago. So I asked Maxis now all your plans don't require deposit anymore and why aren't
you refunding the old deposit to us? Maxis CS say you can only get refund up on your termination
of service with Maxis. I was like WTF now all no deposit but you still holding my money and don't want
to pay me back and say only terminate can refund deposit. FCK!
Update Again..

Just now went to settle my latest bill with Maxis so I can port out to Celcom and I heard the counter beside me porting in a digi customer and offering the RM68 plan with 5GB + Unlimited calls & sms. So I ask that counter CS what is with this RM68 plan then he say that this is the latest plan that Maxis going to launch tomorrow. Then I don't give shit about what he saying and left after I did my payment.

here is my new Celcom Sim Card! I don't give a shit if they really launch the RM68 plan tomorrow because they treated their customer like idiot and i don't feel like staying with this Maxis anymore.

user posted image

Maxis! Give me my fucking deposit worth of RM1200.00 because you told me there is no way I can get back unless I terminate the service.
Update 11/03/16

Maxis "Loyalty Department" CS just called and offer me the RM68 + 5+2GB(Sabah Sarawak Offer) + Unlimited Calls & Sms.

Then I questioned them that why I call in and request this promotion and I confirmed I'm a Maxis One Club Member + 10 years with Maxis why I dont entitle to this plan. They keep saying this is for invitation only.
And only for loyalty member. So once I asked again not because i ported out to Celcom so you give me this call? He answered NO with full confident.

So now they called me and counter offer me after I ported out to Celcom. So fucking efficient. When I reject the offer, they start defaming Celcom giving numbers don't know from where saying Celcom 4G Sucks.
Maxis is the best this and that.

After all the bullshits i got from them i insisted and say no. Then he sounds pretty pissed and ask WHY SIR WHY SIR.. I answered : Because I don't feel like staying with Maxis anymore you guys played with your loyal
customers. Then he started everything all over again..

I stop him halfway and say Decision Made. Bye Maxis. Then baru he gave up..

the number i got is from 03 2856 6000 which I Believe is their so called Loyalty Department. LOL!

anyone who want to try their luck can try calling this number and see if they can give you the same offer!

Bye Maxis and Here I COME CELCOM!
*
This post has been edited by jackbanner: Mar 21 2016, 01:18 PM
SUSkc6012
post Mar 21 2016, 02:06 PM

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QUOTE(cucubud @ Mar 21 2016, 06:46 AM)
They called to offer you the package after you MNP to other telco or you are one of the lucky loyal customer of Maxis?
*
I call in and complain.
Say want terminate contract and port out
Then request call back
Next day call back and offer

lvoonjian8888
post Mar 21 2016, 05:24 PM

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Call *123 to complain just now and said most of my friends received the RM68 and RM88 offer once they mentioned wanted to port out. Then the customer service officer explained to me that the offer only to dedicated customer and called Loyalty program.

Then I mentioned, I been with Maxis for more than 10 year and still not loyal enough? And said that it was unfair that all my friends received this offer while they monthly payment also same as mine. Then the officer hold my line and inquire his superior.

After that, he mentioned will put my line into the special "List" and the team will do analysis and bla bla bla then only will call back me but he can't confirm when can I receive the call.

Wait till tmr see when they will call back or not...hmmm
xSean
post Mar 21 2016, 06:08 PM

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QUOTE(lvoonjian8888 @ Mar 21 2016, 05:24 PM)
Call *123 to complain just now and said most of my friends received the RM68 and RM88 offer once they mentioned wanted to port out. Then the customer service officer explained to me that the offer only to dedicated customer and called Loyalty program.

Then I mentioned, I been with Maxis for more than 10 year and still not loyal enough? And said that it was unfair that all my friends received this offer while they monthly payment also same as mine. Then the officer hold my line and inquire his superior.

After that, he mentioned will put my line into the special "List" and the team will do analysis and bla bla bla then only will call back me but he can't confirm when can I receive the call.

Wait till tmr see when they will call back or not...hmmm
*
forget it, i called them last week until now also no call. i think only u ported out, they will call u
aeiou228
post Mar 21 2016, 06:10 PM

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QUOTE(lvoonjian8888 @ Mar 21 2016, 05:24 PM)
Call *123 to complain just now and said most of my friends received the RM68 and RM88 offer once they mentioned wanted to port out. Then the customer service officer explained to me that the offer only to dedicated customer and called Loyalty program.

Then I mentioned, I been with Maxis for more than 10 year and still not loyal enough? And said that it was unfair that all my friends received this offer while they monthly payment also same as mine. Then the officer hold my line and inquire his superior.

After that, he mentioned will put my line into the special "List" and the team will do analysis and bla bla bla then only will call back me but he can't confirm when can I receive the call.

Wait till tmr see when they will call back or not...hmmm
*
Looks like Maxis eventually succumbed to peer pressure and started backing down. But they still take "loyal customers" who are not aware of the latest telco price war for granted by not countering competition openly with an official plan at the expense of the unaware loyal Maxis customers.

jackbanner
post Mar 21 2016, 06:36 PM

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Is Maxis service 'too good' compared to other telcos that you need to go to the extend of begging to get that package?????!!!!


QUOTE(lvoonjian8888 @ Mar 21 2016, 05:24 PM)
Call *123 to complain just now and said most of my friends received the RM68 and RM88 offer once they mentioned wanted to port out. Then the customer service officer explained to me that the offer only to dedicated customer and called Loyalty program.

Then I mentioned, I been with Maxis for more than 10 year and still not loyal enough? And said that it was unfair that all my friends received this offer while they monthly payment also same as mine. Then the officer hold my line and inquire his superior.

After that, he mentioned will put my line into the special "List" and the team will do analysis and bla bla bla then only will call back me but he can't confirm when can I receive the call.

Wait till tmr see when they will call back or not...hmmm
*
nexona88
post Mar 21 2016, 06:44 PM

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QUOTE(lvoonjian8888 @ Mar 21 2016, 05:24 PM)
Call *123 to complain just now and said most of my friends received the RM68 and RM88 offer once they mentioned wanted to port out. Then the customer service officer explained to me that the offer only to dedicated customer and called Loyalty program.

Then I mentioned, I been with Maxis for more than 10 year and still not loyal enough? And said that it was unfair that all my friends received this offer while they monthly payment also same as mine. Then the officer hold my line and inquire his superior.

After that, he mentioned will put my line into the special "List" and the team will do analysis and bla bla bla then only will call back me but he can't confirm when can I receive the call.

Wait till tmr see when they will call back or not...hmmm
*
lol got "special list" meh laugh.gif

how 'long the waiting list" rolleyes.gif
junecheah
post Mar 21 2016, 07:08 PM

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i called 123 2 times asking abt porting out, contract termination, etc.. and still they dont even want to offer me the special package. guess im not in their special list.. i somemore ask how many years my acct w maxis and she replied 13 yrs but no special privileged as well.
x-frame
post Mar 21 2016, 07:14 PM

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Guys, why are u guys so loyal?

If it's because it's convenience and you guys dont want to change then it's your own problem.

I am always not loyal to any telco. If there is any telco that gives me a better deal, I will hop instantly. Provided, no contract. Changing from 1 telco to another is very very simple. Dont even need to change number... why stay loyal?
matiko95
post Mar 21 2016, 07:22 PM

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im maxis for 10 years. now im with celcom...

maxis bs doesnt have unlimited quota. its a bs..

i once hit the slow throttle i still use it. but then i hit the page where said the internet need to subcribe additional plan..

with celcom, i can talk for hours, and sms for millions internet i can have the vpn ready.. no prob..
attw
post Mar 21 2016, 08:22 PM

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QUOTE(junecheah @ Mar 21 2016, 07:08 PM)
i called 123 2 times asking abt porting out, contract termination, etc.. and still they dont even want to offer me the special package. guess im not in their special list.. i somemore ask how many years my acct w maxis and she replied 13 yrs but no special privileged as well.
*
I think as long as you're on contract they won't offer you anything. They seem to target those maybe on Surfmore 50 and not on contracts. Maybe offer them 5GB, free calls, etc. for MYR78 so that's additional MYR28 monthly and imagine they manage to get 100,000 customers.. More than enough to cover those disgruntled customers who ported out. Other than that, no idea what is their selection criteria.
attw
post Mar 21 2016, 08:23 PM

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QUOTE(x-frame @ Mar 21 2016, 07:14 PM)
Guys, why are u guys so loyal?

If it's because it's convenience and you guys dont want to change then it's your own problem.

I am always not loyal to any telco. If there is any telco that gives me a better deal, I will hop instantly. Provided, no contract. Changing from 1 telco to another is very very simple. Dont even need to change number... why stay loyal?
*
Learnt my lesson already. No more contracts with telcos.
lvoonjian8888
post Mar 21 2016, 10:27 PM

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QUOTE(jackbanner @ Mar 21 2016, 06:36 PM)
Is Maxis service 'too good' compared to other telcos that you need to go to the extend of begging to get that package?????!!!!
*
I have no choice bro. Digi and Celcom are suck in my working and staying place. If not, I already changed to Celcom earlier.
lvoonjian8888
post Mar 21 2016, 10:29 PM

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QUOTE(nexona88 @ Mar 21 2016, 06:44 PM)
lol got "special list" meh  laugh.gif

how 'long the waiting list"  rolleyes.gif
*
They mentioned "Loyalty Program" team. This team responsible to call those existing customers and offer them "special" plan. So fed up that Maxis got such a double standard.
nexona88
post Mar 21 2016, 10:33 PM

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QUOTE(lvoonjian8888 @ Mar 21 2016, 10:29 PM)
They mentioned "Loyalty Program" team. This team responsible to call those existing customers and offer them "special" plan. So fed up that Maxis got such a double standard.
*
a lot people are fed up with them too ranting.gif

seems like u got no choice. needed to stuck with Maxis. Celcom & Digi sucks at your area eh cry.gif
JayChouYEE
post Mar 22 2016, 12:06 AM

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QUOTE(lvoonjian8888 @ Mar 21 2016, 10:27 PM)
I have no choice bro. Digi and Celcom are suck in my working and staying place. If not, I already changed to Celcom earlier.
*
Directly port out,then wait their call,if no call received,then only port back to maxis haha
ftan
post Mar 22 2016, 07:05 AM

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I didn't get any call from Maxis yesterday. Guess I'm no longer in their special list. rolleyes.gif
x-frame
post Mar 22 2016, 09:38 AM

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QUOTE(attw @ Mar 21 2016, 08:23 PM)
Learnt my lesson already. No more contracts with telcos.
*
Here is my best option after all the hoping.....

Best deal I got tusk far is Celcom. RM2/month (Monthly fees). Anything above that is charged to you. RM0.10/minute.

Was using that plan for years, but that plan dont have data. So now that I need data, the best plan I have is still Celcom RM38 First Basic plan. 3GB of data which can be carry forward. I am always at 6GB data due to this carry forward thingy and free 50minutes call per month (Which of cause is not enough). Total bill ended up paying every month with tax is around RM50'ish.

Now telco's are fighting to give X amount of data + unlimited call. Let them fight over it and we hop to the best 1, else there will be no competition in the telco industry and price will be stagnant.

So remember the golden rule, no contract so that you can always hop.

This post has been edited by x-frame: Mar 22 2016, 09:39 AM
andrewtho
post Mar 22 2016, 10:17 AM

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Got a call from Maxis yesterday for the RM78 One Plan.

Took it up straight away. Finally they offered something good
kaizer_x
post Mar 22 2016, 11:31 AM

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QUOTE(andrewtho @ Mar 22 2016, 10:17 AM)
Got a call from Maxis yesterday for the RM78 One Plan.

Took it up straight away. Finally they offered something good
*
Not rm68?
attw
post Mar 22 2016, 12:26 PM

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QUOTE(ftan @ Mar 22 2016, 07:05 AM)
I didn't get any call from Maxis yesterday. Guess I'm no longer in their special list.  rolleyes.gif
*
Somehow I doubt it, they may be too busy and forgotten to call you back. If you really want the offer then just call them, am sure you will get it.
ftan
post Mar 22 2016, 12:28 PM

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QUOTE(attw @ Mar 22 2016, 12:26 PM)
Somehow I doubt it, they may be too busy and forgotten to call you back. If you really want the offer then just call them, am sure you will get it.
*
Not that keen even though it's a good package. smile.gif
oldskool AE
post Mar 22 2016, 02:09 PM

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Been with maxis for more than 10 years, from prepaid to postpaid to one plan 128. Been thinking to port out since U mobile start the war with HERO plan RM70 get 7GB.
But worried about Umobile coverage so I hold it, then Digi and Celcom join the war with their own plan, giving unlimited calls and more data with cheaper price. Then stumble upon this thread, really cant brain why maxis treating their customer like this mad.gif so i decided to port out.

I cancel my contract last Thursday via maxis chat and when they ask why want to cancel, i said i want to port out. And purposely wait till yesterday to see if anyone from maxis will call and offer me new package. Not that i wanted the new package but just want to see how their reaction when a customer cancel their contract and mentioned of porting out.

So yesterday since no one from maxis call me, i decided to port in to Celcom and took their RM80 gold plan, and this morning someone from maxis call me to offer new package. First he offer me RM68 and will get 5GB unlimited call but i rejected. Then he said can give me more data, so he offer me RM88 8GB unlimited call, also I rejected it. He ask why? I said i get better offer from Celcom with RM80 gold plan. Then he start condemn Celcom saying even thou Celcom give more data but their 4G speed is slower than maxis blablabla, I just stop him and said I already frustrated with maxis and already decided to port out,so no thanks.

So I hope if anyone intend to port out and get a counter offer from maxis, just reject it. This is to teach maxis a lesson so they will realize that we customer are not stupid and we can make our choice if we are not happy with them.
andrewtho
post Mar 22 2016, 02:19 PM

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QUOTE(kaizer_x @ Mar 22 2016, 11:31 AM)
Not rm68?
*
Nope, 78. Didn't port out from Maxis
MrLoo
post Mar 22 2016, 02:30 PM

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I was offered the same thign as per ur fren , just that its a samsung A8 for the phone... Too late to retain since the port out was successful...
jovialguy
post Mar 22 2016, 02:48 PM

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how u guys do it

i m using the surfmore 75 n got another subline

called to threaten them to change to celcom
somehow the customer service guy said i can go and port out as i wish

phew,thought could get a nice counter offer
JayChouYEE
post Mar 22 2016, 03:51 PM

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QUOTE(oldskool AE @ Mar 22 2016, 02:09 PM)
Been with maxis for more than 10 years, from prepaid to postpaid to one plan 128. Been thinking to port out since U mobile start the war with HERO plan RM70 get 7GB.
But worried about Umobile coverage so I hold it, then Digi and Celcom join the war with their own plan, giving unlimited calls and more data with cheaper price. Then stumble upon this thread, really cant brain why maxis treating their customer like this mad.gif  so i decided to port out.

I cancel my contract last Thursday via maxis chat and when they ask why want to cancel, i said i want to port out. And purposely wait till yesterday to see if anyone from maxis will call and offer me new package. Not that i wanted the new package but just want to see how their reaction when a customer cancel their contract and mentioned of porting out.

So yesterday since no one from maxis call me, i decided to port in to Celcom and took their RM80 gold plan, and this morning someone from maxis call me to offer new package. First he offer me RM68 and will get 5GB unlimited call but i rejected. Then he said can give me more data, so he offer me RM88 8GB unlimited call, also I rejected it. He ask why? I said i get better offer from Celcom with RM80 gold plan. Then he start condemn Celcom saying even thou Celcom give more data but their 4G speed is slower than maxis blablabla, I just stop him and said I already frustrated with maxis and already decided to port out,so no thanks.

So I hope if anyone intend to port out and get a counter offer from maxis, just reject it. This is to teach maxis a lesson so they will realize that we customer are not stupid and we can make our choice if we are not happy with them.
*
Don't use Maxis chat,they won't bother u.
Call 123 better.
pokemon01234
post Mar 22 2016, 04:07 PM

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QUOTE(andrewtho @ Mar 22 2016, 02:19 PM)
Nope, 78. Didn't port out from Maxis
*
Maixs also called me just now, they offer me RM78 for 5GB data with unlimited call and SMS
I took the offer immediately and I am glad that Maxis started to offer to customer who didnt port out also smile.gif

This post has been edited by pokemon01234: Mar 22 2016, 04:15 PM
^Ware^wolf
post Mar 22 2016, 04:49 PM

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QUOTE(pokemon01234 @ Mar 22 2016, 04:07 PM)
Maixs also called me just now, they offer me RM78 for 5GB data with unlimited call and SMS
I took the offer immediately and I am glad that Maxis started to offer to customer who didnt port out also smile.gif
*
selective customer .... other they wont bother .... and those who under contract as well
nexona88
post Mar 22 2016, 05:00 PM

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what plan is that?

RM78 for 5GB data with unlimited call and SMS

never heard before.

RM68 one I got hear before.

if tis the so-called new plan some people are talking about hmm.gif
andrewtho
post Mar 22 2016, 05:35 PM

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It's a new plan from Maxis to selected customer I guess.

I tried negotiating for an additional 1 GB data but they wouldn't budge lol.

78 seems alright for 5GB. Need 3 days to activate the plan thou
aeiou228
post Mar 22 2016, 05:36 PM

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QUOTE(pokemon01234 @ Mar 22 2016, 04:07 PM)
Maixs also called me just now, they offer me RM78 for 5GB data with unlimited call and SMS
I took the offer immediately and I am glad that Maxis started to offer to customer who didnt port out also smile.gif
*
RM68 only for those who ported out from Maxis. (See post 279)
RM78 for loyal customers. So, Maxis exploited loyal customers to the max. doh.gif



junkyman
post Mar 22 2016, 05:44 PM

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rm 78 for 5gig - maxis royal plan seem like all the 'loyal' will flock to it soon !!!!!!
csvlee
post Mar 22 2016, 05:44 PM

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QUOTE(andrewtho @ Mar 22 2016, 02:19 PM)
Nope, 78. Didn't port out from Maxis
*
What's in the 78 plan?
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post Mar 22 2016, 05:47 PM

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QUOTE(oldskool AE @ Mar 22 2016, 02:09 PM)
Been with maxis for more than 10 years, from prepaid to postpaid to one plan 128. Been thinking to port out since U mobile start the war with HERO plan RM70 get 7GB.
But worried about Umobile coverage so I hold it, then Digi and Celcom join the war with their own plan, giving unlimited calls and more data with cheaper price. Then stumble upon this thread, really cant brain why maxis treating their customer like this mad.gif  so i decided to port out.

I cancel my contract last Thursday via maxis chat and when they ask why want to cancel, i said i want to port out. And purposely wait till yesterday to see if anyone from maxis will call and offer me new package. Not that i wanted the new package but just want to see how their reaction when a customer cancel their contract and mentioned of porting out.

So yesterday since no one from maxis call me, i decided to port in to Celcom and took their RM80 gold plan, and this morning someone from maxis call me to offer new package. First he offer me RM68 and will get 5GB unlimited call but i rejected. Then he said can give me more data, so he offer me RM88 8GB unlimited call, also I rejected it. He ask why? I said i get better offer from Celcom with RM80 gold plan. Then he start condemn Celcom saying even thou Celcom give more data but their 4G speed is slower than maxis blablabla, I just stop him and said I already frustrated with maxis and already decided to port out,so no thanks.

So I hope if anyone intend to port out and get a counter offer from maxis, just reject it. This is to teach maxis a lesson so they will realize that we customer are not stupid and we can make our choice if we are not happy with them.
*
My hats off to you for your stand bro, unfortunately others who are just seeking for a cheaper package but want to stick to familiarity will gladly accept.

As for the 4G speed claim, I think it varies depending on location. I bought a Celcom prepaid recently to test their network speed and since I travel quite a bit for work I've been randomly testing their network. For now it appears that maxis has better 4G coverage in certain areas, but when I get Celcom 4G signal, the speed seems to blow maxis out of the water. So far two places where Celcom whipped maxis in two places that I've tested are Imago Mall, KK and First Avenue Mall, Penang. I will be in Ipoh later this week and in JB next week where I'll do further tests.

I don't expect Celcom to be miles ahead of maxis (not for the asking price of RM80+GST) but if I'm convinced that Celcom has acceptable coverage in all those places that I frequently go to, then I'll most likely void my contract with maxis and pay the penalty (which I calculated I will make back in savings in the plan rates for the duration of my contract period).


attw
post Mar 22 2016, 05:49 PM

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QUOTE(csvlee @ Mar 22 2016, 05:44 PM)
What's in the 78 plan?
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5GB data + unlimited calls/texts. Basically it's their OnePlan 158 offered to selected customers at 68 or 78, no idea what is the selection criteria.
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post Mar 22 2016, 05:53 PM

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QUOTE(vassilius @ Mar 15 2016, 05:32 PM)
Maxis CS called me just now after i went to Celcom to port over 3 hours ago doh.gif

made me the same offer as urs: RM88 7GB + 1GB( for first 6 months) + spotify premium with 15gb streaming music + unlimited calls and sms

i'm contemplating now and told him to call back later. Reason is i'm currently a Spotify Premium subscriber under Maxis. If I port over to Celcom Gold for RM80/month, i will have subscribe to Spotify Premium again for RM15/month, which total up to RM95/month.

i asked him for the 5GB plan and he chocked for awhile, but told me this is the only plan they could offer me sweat.gif

Currently on Maxis SurfMore 50 (2GB only ranting.gif ), every month after some calls and sms will total up to aroun RM60+. I might take this offer for that extra 6GB + unlimited call and sms...

but still, damn Maxis... u want play so low mehh? doh.gif doh.gif ppl port out only wanna retain with special offer. vmad.gif
*
Same bro, I am a Spotify Premium subscriber also, the 15GB music streaming plus free premium subscription is really a huge temptation for me
aeiou228
post Mar 22 2016, 05:55 PM

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QUOTE(attw @ Mar 22 2016, 05:49 PM)
5GB data + unlimited calls/texts. Basically it's their OnePlan 158 offered to selected customers at 68 or 78, no idea what is the selection criteria.
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It's pretty clear from the reports posted above by Maxis customers that those who ported out gets RM68 and those who remain loyal gets RM78.
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post Mar 22 2016, 05:57 PM

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QUOTE(jovialguy @ Mar 22 2016, 02:48 PM)
how u guys do it

i m using the surfmore 75 n got another subline

called to threaten them to change to celcom
somehow the customer service guy said i can go and port out as i wish

phew,thought could get a nice counter offer
*
Some operator very lansi it seems, you can try calling multiple times to ask them how do you perform a port out, then they will transfer you to the "Maxis Rescue Team" or some sort
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post Mar 22 2016, 06:03 PM

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QUOTE(aeiou228 @ Mar 22 2016, 05:55 PM)
It's pretty clear from the reports posted above by Maxis customers that those who ported out gets RM68 and those who remain loyal gets RM78.
*
It also depends if you meet their criteria for selection as a "special" customer. If you don't, they happily let you port out.

Basically, they are like a Chinaman company - if the boss likes you, he gives you better price. If not, he won't bother.
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post Mar 22 2016, 10:06 PM

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QUOTE(pokemon01234 @ Mar 22 2016, 04:07 PM)
Maixs also called me just now, they offer me RM78 for 5GB data with unlimited call and SMS
I took the offer immediately and I am glad that Maxis started to offer to customer who didnt port out also smile.gif
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Do you have to sign a 2 year contract?
Or free to MNP anytime?
pokemon01234
post Mar 22 2016, 10:08 PM

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QUOTE(cucubud @ Mar 22 2016, 10:06 PM)
Do you have to sign a 2 year contract?
Or free to MNP anytime?
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They told me the plan is no contract so if you not satisfied you are free to change plan anytime
reevephon
post Mar 22 2016, 10:46 PM

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Calling those users who had received and accepted the Maxis special offers. I have accepted their offer which comes with 5GB of data + unlimited call & SMS @ RM78, but what I receive now is only Maxis One 1GB + 1GB (free for 6 months).

I made a call to Maxis and they explained to me I suppose to be getting Maxis One 1GB + 4GB (lifetime) but this 4gb will only comes to everyone including myself on 7th of April. Therefore for temporary solution they gave me 1GB extra first just to last until 7th of April.

Is this what's happening to you also?
pokemon01234
post Mar 22 2016, 10:52 PM

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QUOTE(reevephon @ Mar 22 2016, 10:46 PM)
Calling those users who had received and accepted the Maxis special offers. I have accepted their offer which comes with 5GB of data + unlimited call & SMS @ RM78, but what I receive now is only Maxis One 1GB + 1GB (free for 6 months).

I made a call to Maxis and they explained to me I suppose to be getting Maxis One 1GB + 4GB (lifetime) but this 4gb will only comes to everyone including myself on 7th of April. Therefore for temporary solution they gave me 1GB extra first just to last until 7th of April.

Is this what's happening to you also?
*
My plan haven't change yet, but they also told me that the extra GB (cant recall the exact GB) will only be given on 7th of April too, so don't too worry and wait until 7th of April and then see how smile.gif
!@#$%^
post Mar 22 2016, 10:55 PM

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QUOTE(reevephon @ Mar 22 2016, 10:46 PM)
Calling those users who had received and accepted the Maxis special offers. I have accepted their offer which comes with 5GB of data + unlimited call & SMS @ RM78, but what I receive now is only Maxis One 1GB + 1GB (free for 6 months).

I made a call to Maxis and they explained to me I suppose to be getting Maxis One 1GB + 4GB (lifetime) but this 4gb will only comes to everyone including myself on 7th of April. Therefore for temporary solution they gave me 1GB extra first just to last until 7th of April.

Is this what's happening to you also?
*
QUOTE(pokemon01234 @ Mar 22 2016, 10:52 PM)
My plan haven't change yet, but they also told me that the extra GB (cant recall the exact GB) will only be given on 7th of April too, so don't too worry and wait until 7th of April and then see how smile.gif
*
maybe thats the new plan that they r talking about
reevephon
post Mar 22 2016, 10:55 PM

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QUOTE(pokemon01234 @ Mar 22 2016, 10:52 PM)
My plan haven't change yet, but they also told me that the extra GB (cant recall the exact GB) will only be given on 7th of April too, so don't too worry and wait until 7th of April and then see how smile.gif
*
Hahaha, I'm not really worried on this, but I was pissed off at the first place when I see they only give me 1 + 1GB and made several calls to Maxis only get to know the extra 4GB will only be given on 7th of April which this was not told me at the first place.
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post Mar 22 2016, 10:59 PM

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QUOTE(reevephon @ Mar 22 2016, 10:55 PM)
Hahaha, I'm not really worried on this, but I was pissed off at the first place when I see they only give me 1 + 1GB and made several calls to Maxis only get to know the extra 4GB will only be given on 7th of April which this was not told me at the first place.
*
I see, because when they offer me the plan they already told me it will only be activated on 7th of April in the first place, maybe already got customer complain I think hmm.gif
nexona88
post Mar 22 2016, 11:18 PM

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so I guess the so-called new plan by Maxis is out on 7th of April
ftan
post Mar 23 2016, 06:21 AM

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I received a few missed calls from 123 yesterday. maybe maxis calling me back on the $78 offer.
cucubud
post Mar 23 2016, 07:26 AM

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QUOTE(pokemon01234 @ Mar 22 2016, 10:08 PM)
They told me the plan is no contract so if you not satisfied you are free to change plan anytime
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Good to hear that this package is not bonded with a contract.

cucubud
post Mar 23 2016, 07:29 AM

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QUOTE(reevephon @ Mar 22 2016, 10:46 PM)
Calling those users who had received and accepted the Maxis special offers. I have accepted their offer which comes with 5GB of data + unlimited call & SMS @ RM78, but what I receive now is only Maxis One 1GB + 1GB (free for 6 months).

I made a call to Maxis and they explained to me I suppose to be getting Maxis One 1GB + 4GB (lifetime) but this 4gb will only comes to everyone including myself on 7th of April. Therefore for temporary solution they gave me 1GB extra first just to last until 7th of April.

Is this what's happening to you also?
*
Hahaha, no point giving 1GB + 1GB (free for 6 months). Next week you will get 1GB + 4GB (lifetime).
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post Mar 23 2016, 08:59 AM

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QUOTE(ftan @ Mar 23 2016, 06:21 AM)
I received a few missed calls from 123 yesterday. maybe maxis calling me back on the $78 offer.
*
Awwww, you're still special to them smile.gif
csvlee
post Mar 23 2016, 09:25 AM

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So glad to hear the good news about Maxis plans since I cant move to Celcom or Digi and U mobile I cant trust.

Cant wait for them to come out with the new plans.
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post Mar 23 2016, 09:29 AM

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QUOTE(attw @ Mar 23 2016, 08:59 AM)
Awwww, you're still special to them  smile.gif
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Haha, yeah. tongue.gif

I will consider if it's $68 but not $78. Not being picky but I'm fine with my surfmore 50.
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post Mar 23 2016, 11:14 AM

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QUOTE(csvlee @ Mar 23 2016, 09:25 AM)
So glad to hear the good news about Maxis plans since I cant move to Celcom or Digi and U mobile I cant trust.

Cant wait for them to come out with the new plans.
*
At this point it's all speculation. They may not even have a new plan in the works. Just talk only.

This post has been edited by attw: Mar 23 2016, 11:56 AM
attw
post Mar 23 2016, 11:15 AM

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QUOTE(ftan @ Mar 23 2016, 09:29 AM)
Haha, yeah. tongue.gif

I will consider if it's $68 but not $78. Not being picky but I'm fine with my surfmore 50.
*
Yes, I suppose you can bargain with them and ask why some get it at $68.
IceBikers
post Mar 23 2016, 11:25 AM

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for those who accepted the counter offer (RM68), please call or walk in to check your line, whether got 2 years contract?

I checked, and got tied to 2 years contract. vmad.gif vmad.gif mad.gif mad.gif mad.gif ranting.gif

This post has been edited by IceBikers: Mar 23 2016, 11:27 AM
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post Mar 23 2016, 11:34 AM

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QUOTE(IceBikers @ Mar 23 2016, 11:25 AM)
for those who accepted the counter offer (RM68), please call or walk in to check your line, whether got 2 years contract?

I checked, and got tied to 2 years contract.  vmad.gif  vmad.gif  mad.gif  mad.gif  mad.gif ranting.gif
*
they are smart ... me myself hate tied with contract puke.gif
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post Mar 23 2016, 11:34 AM

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QUOTE(IceBikers @ Mar 23 2016, 11:25 AM)
for those who accepted the counter offer (RM68), please call or walk in to check your line, whether got 2 years contract?

I checked, and got tied to 2 years contract.  vmad.gif  vmad.gif  mad.gif  mad.gif  mad.gif ranting.gif
*
But did they mention anything about 2 years contract when they offer to you?
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post Mar 23 2016, 11:55 AM

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QUOTE(goliath @ Mar 23 2016, 11:34 AM)
But did they mention anything about 2 years contract when they offer to you?
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they offer no contract and i asked again to confirm, they insist no contract.
xzilem
post Mar 23 2016, 12:00 PM

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QUOTE(IceBikers @ Mar 23 2016, 11:25 AM)
for those who accepted the counter offer (RM68), please call or walk in to check your line, whether got 2 years contract?

I checked, and got tied to 2 years contract.  vmad.gif  vmad.gif  mad.gif  mad.gif  mad.gif ranting.gif
*
Wow, thankfully I'm not their special & selected customer. rclxs0.gif

Now i'm happy with my Digi Postpaid 78.

user posted image
pokemon01234
post Mar 23 2016, 12:05 PM

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QUOTE(IceBikers @ Mar 23 2016, 11:25 AM)
for those who accepted the counter offer (RM68), please call or walk in to check your line, whether got 2 years contract?

I checked, and got tied to 2 years contract.  vmad.gif  vmad.gif  mad.gif  mad.gif  mad.gif ranting.gif
*
I think I saw a similar post with you and Maxis says that it is a miscommunication and the counter plan does not come with contract too. I think you better to write them at AskMaxis at FB instead of call/walk-in for further clarification of the contract. Good luck.
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post Mar 23 2016, 12:26 PM

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QUOTE(xzilem @ Mar 23 2016, 12:00 PM)
Wow, thankfully I'm not their special & selected customer.  rclxs0.gif

Now i'm happy with my Digi Postpaid 78.

user posted image
*
good for u rclxm9.gif u made the right decision thumbsup.gif rclxs0.gif
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post Mar 23 2016, 12:34 PM

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QUOTE(attw @ Mar 23 2016, 11:15 AM)
Yes, I suppose you can bargain with them and ask why some get it at $68.
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From this thread, I'm getting the impression that $68 is with contract. Let's see. Not in a hurry.
andrewtho
post Mar 23 2016, 12:36 PM

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Hmmmm 2GB to for another 2 weeks before we get our 5GB eh...


Just checked my Maxis app, they labelled the plan as Maxis One Plan 98.

This post has been edited by andrewtho: Mar 23 2016, 12:38 PM
danieln
post Mar 23 2016, 12:41 PM

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maxshit just called and the offer was RM98 with 5gb & unlimited calls

when asked about RM68 promo, he said only for east malaysia customers. well in that case why not maxshit just move over there and stop operating here since they do not appreciate your customers in the west. tongue.gif
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post Mar 23 2016, 12:41 PM

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all of u here so sure they will come out with new plan? doh.gif
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post Mar 23 2016, 01:12 PM

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QUOTE(danieln @ Mar 23 2016, 12:41 PM)
maxshit just called and the offer was RM98 with 5gb & unlimited calls

when asked about RM68 promo, he said only for east malaysia customers. well in that case why not maxshit just move over there and stop operating here since they do not appreciate your customers in the west. tongue.gif
*
From RM68 to RM78 to RM98 now? blink.gif
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post Mar 23 2016, 01:29 PM

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QUOTE(danieln @ Mar 23 2016, 12:41 PM)
maxshit just called and the offer was RM98 with 5gb & unlimited calls

when asked about RM68 promo, he said only for east malaysia customers. well in that case why not maxshit just move over there and stop operating here since they do not appreciate your customers in the west. tongue.gif
*
Huh? How come yours is 98 blink.gif
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post Mar 23 2016, 01:29 PM

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QUOTE(goliath @ Mar 23 2016, 01:12 PM)
From RM68 to RM78 to RM98 now?  blink.gif
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He is the selected customer level 3. Level 1 got 68, lvl 2 got 78.
csvlee
post Mar 23 2016, 01:31 PM

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QUOTE(xzilem @ Mar 23 2016, 12:00 PM)
Wow, thankfully I'm not their special & selected customer.  rclxs0.gif

Now i'm happy with my Digi Postpaid 78.

user posted image
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How come your plan is 98?
xzilem
post Mar 23 2016, 01:34 PM

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QUOTE(csvlee @ Mar 23 2016, 01:31 PM)
How come your plan is 98?
*
78 plan is a 98 promo plan.
csvlee
post Mar 23 2016, 01:57 PM

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QUOTE(xzilem @ Mar 23 2016, 01:34 PM)
78 plan is a 98 promo plan.
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OH!

All operators going crazy, plan and price tak sama..
JayChouYEE
post Mar 23 2016, 01:57 PM

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QUOTE(IceBikers @ Mar 23 2016, 11:55 AM)
they offer no contract and i asked again to confirm, they insist no contract.
*
maybe you should ask them the penalty you need to pay for terminate your line now.
I think 2 year is contract period they offer you the RM90 rebate.After 2 year,the rebate will be remove.
If not mistake they will no charge the penalty for the "contract".
danieln
post Mar 23 2016, 03:52 PM

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QUOTE(xzilem @ Mar 23 2016, 01:29 PM)
He is the selected customer level 3. Level 1 got 68, lvl 2 got 78.
*
well thought so too. anyway tell them the price is silly so no accepet tongue.gif

they called before i think last month but only give 2gb. lets see what happens and any call again next month... biggrin.gif
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post Mar 23 2016, 04:24 PM

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2 of my friend got offered Rm68 for 5gb unlimited call while I'm paying rm158 for same shit. sad.gif
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post Mar 23 2016, 04:47 PM

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QUOTE(danieln @ Mar 23 2016, 12:41 PM)
maxshit just called and the offer was RM98 with 5gb & unlimited calls

when asked about RM68 promo, he said only for east malaysia customers. well in that case why not maxshit just move over there and stop operating here since they do not appreciate your customers in the west. tongue.gif
*
It's so strange, some get 68, some get 78, and now you're saying 98... What on earth...
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post Mar 23 2016, 05:05 PM

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Still yet to receive call from Maxis. They sent me a SMS ask whether their officer solve my problem and I reply NO.
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post Mar 23 2016, 05:48 PM

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QUOTE(attw @ Mar 23 2016, 04:47 PM)
It's so strange, some get 68, some get 78, and now you're saying 98... What on earth...
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i more sad with maxshit, offered me rm128 with rm10 rebate, so total rm118 for 7gb...
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QUOTE(xSean @ Mar 23 2016, 05:48 PM)
i more sad with maxshit, offered me rm128 with rm10 rebate, so total rm118 for 7gb...
*
Bro, I get 3GB on 128, no rebates. Hope that makes you feel better.
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post Mar 23 2016, 06:29 PM

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so now we have 68, 78 & 98 plan by Maxis doh.gif

next one 108? biggrin.gif
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post Mar 23 2016, 06:30 PM

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QUOTE(JayChouYEE @ Mar 23 2016, 01:57 PM)
maybe you should ask them the penalty you need to pay for terminate your line now.
I think 2 year is contract period they offer you the RM90 rebate.After 2 year,the rebate will be remove.
If not mistake they will no charge the penalty for the "contract".
*
maxis call back and re-assure me the plan has no contract, the way they offer rm68 is by rebate method, for 2 years.
and lastly, I chose to believe.
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post Mar 23 2016, 07:40 PM

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they offer me rm45 for 3gb data and 300min and 300 sms free (2 years contract) or 7gb for rm88 yesterday afternoon. asked about rm68 plan, they said not available anymore. but my friend received call a few minutes after that and offered rm68 for 5gb! wuddehell maxis..
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post Mar 23 2016, 08:45 PM

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Been requesting maxshit loyalty department to call me back for 3 weeks.
At last they call me back (which was rude btw) and said can offer additional 2Gb for 6 months for my 128 plan.
What a joke.
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post Mar 23 2016, 09:37 PM

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QUOTE(lala_cai @ Mar 23 2016, 08:45 PM)
Been requesting maxshit loyalty department to call me back for 3 weeks.
At last they call me back (which was rude btw) and said can offer additional 2Gb for 6 months for my 128 plan.
What a joke.
*
They treated you as beggar, still not port out?
nexona88
post Mar 23 2016, 11:07 PM

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QUOTE(lala_cai @ Mar 23 2016, 08:45 PM)
Been requesting maxshit loyalty department to call me back for 3 weeks.
At last they call me back (which was rude btw) and said can offer additional 2Gb for 6 months for my 128 plan.
What a joke.
*
juz port out lor.

don't go such low innocent.gif
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post Mar 24 2016, 08:21 AM

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Pity those uninformed uncles and aunties still going to maxis centers signing up for the OnePlan. Perhaps these are the targeted segment for maxis to victimize.
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post Mar 24 2016, 11:15 AM

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QUOTE(attw @ Mar 24 2016, 08:21 AM)
Pity those uninformed uncles and aunties still going to maxis centers signing up for the OnePlan. Perhaps these are the targeted segment for maxis to victimize.
*
last time digi celcom expensive ma with poor coverage. they rather maintain existing telco lor. cannot say uninformed, everyday they read newspaper sure know digi celcom got cheaper plan. i believe the poor past reputation of other operators keeps the older crowd with maxis.
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I also want to change already. RM50 for 2GB is too expensive not inclusive of calls. I've been with maxis for god knows how long, I paid RM238 for the prepaid card when it first launch.

If I port out, what will happen to my supp line? I just go to celcom center and do the MNP thingy ya?
WaCKy-Angel
post Mar 24 2016, 01:22 PM

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QUOTE(nles @ Mar 24 2016, 01:20 PM)
I also want to change already. RM50 for 2GB is too expensive not inclusive of calls. I've been with maxis for god knows how long, I paid RM238 for the prepaid card when it first launch.

If I port out, what will happen to my supp line? I just go to celcom center and do the MNP thingy ya?
*
Same as me i paid RM238 for prepaid back about 20 years ago lol.

supp line also has to port out or convert to main line, else port out will fail
nles
post Mar 24 2016, 01:26 PM

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QUOTE(WaCKy-Angel @ Mar 24 2016, 01:22 PM)
Same as me i paid RM238 for prepaid back about 20 years ago lol.

supp line also has to port out or convert to main line, else port out will fail
*
Later go celcom check. Their 80 gold plan is until this month?
tky1993
post Mar 24 2016, 01:26 PM

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received call from maxis this morning offered me with rm68 plan for all 3 numbers i requested to port out last night. rejected straightaway and being asked why i didnt accept it since this is a better plan to other telco. paid a total rm758 termination fees think i will still accept the offer?? BETTER PLAN MY ARSE
nles
post Mar 24 2016, 01:32 PM

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QUOTE(tky1993 @ Mar 24 2016, 01:26 PM)
received call from maxis this morning offered me with rm68 plan for all 3 numbers i requested to port out last night. rejected straightaway and being asked why i didnt accept it since this is a better plan to other telco. paid a total rm758 termination fees think i will still accept the offer?? BETTER PLAN MY ARSE
*
How did you requested to port out? directly to the other telco? I thought port out was on the spot?
tky1993
post Mar 24 2016, 01:34 PM

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QUOTE(nles @ Mar 24 2016, 01:32 PM)
How did you requested to port out? directly to the other telco? I thought port out was on the spot?
*
went to umobile dealer centre to do the port in and they told me the number will be ported within 24 hrs
tailtwist
post Mar 24 2016, 01:42 PM

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QUOTE(tky1993 @ Mar 24 2016, 01:26 PM)
received call from maxis this morning offered me with rm68 plan for all 3 numbers i requested to port out last night. rejected straightaway and being asked why i didnt accept it since this is a better plan to other telco. paid a total rm758 termination fees think i will still accept the offer?? BETTER PLAN MY ARSE
*
u tell to include the termination fee refund in CASH 2-3x the amount u paid when they counter offer you...else ask them go fly kite...or fly aeroplane or rocket

This post has been edited by tailtwist: Mar 24 2016, 01:43 PM
nles
post Mar 24 2016, 03:45 PM

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Request port for celcom, paid rm10.


Attached thumbnail(s)
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crusher
post Mar 24 2016, 04:09 PM

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QUOTE(nles @ Mar 24 2016, 03:45 PM)
Request port for celcom, paid rm10.
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MNP i thought its free?
nles
post Mar 24 2016, 04:18 PM

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QUOTE(crusher @ Mar 24 2016, 04:09 PM)
MNP i thought its free?
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Er they ask me to pay rm10
sheahann
post Mar 24 2016, 04:22 PM

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need call to beg... u guys need to get a life.
sheahann
post Mar 24 2016, 04:26 PM

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QUOTE(Jit @ Mar 23 2016, 04:24 PM)
2 of my friend got offered Rm68 for 5gb unlimited call while I'm paying rm158 for same shit.  sad.gif
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water fish rclxs0.gif
666devil
post Mar 24 2016, 04:32 PM

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QUOTE(sheahann @ Mar 24 2016, 04:26 PM)
water fish  rclxs0.gif
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Don't be like that. In fact We need to thank them. Do u realize what will happen if everyone ported out??! They are paying more for our sake ok?
Already feel congested now.
666devil
post Mar 24 2016, 04:33 PM

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QUOTE(nles @ Mar 24 2016, 04:18 PM)
Er they ask me to pay rm10
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Normal la. That is stamp duty.
lala_cai
post Mar 24 2016, 04:34 PM

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Not that I do not want to port out, its just that i'm under the freaking contract.
learned my lesson well with Maxshit.
so far can only rant here
sheahann
post Mar 24 2016, 04:42 PM

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QUOTE(666devil @ Mar 24 2016, 04:32 PM)
Don't be like that. In fact We need to thank them. Do u realize what will happen if everyone ported out??! They are paying more for our sake ok?
Already feel congested now.
*
Ya mayb 1 day maxis will be like apple.
Can tell amoi "Im using maxis u know, dont play play". laugh.gif rclxs0.gif
Jit
post Mar 24 2016, 05:26 PM

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Anybody tried to port out under Zerolution?
xzilem
post Mar 24 2016, 07:14 PM

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QUOTE(Jit @ Mar 24 2016, 05:26 PM)
Anybody tried to port out under Zerolution?
*
Me, for note 5. You can check my previous post

Need to pay for the device first.

This post has been edited by xzilem: Mar 24 2016, 07:19 PM
Potatomato88
post Mar 24 2016, 10:06 PM

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Port in to maxis on Jan 29th 2016 ,port out on Tuesday and loyal team call me saying that I am selected from the loyalty department , offer me 2 plan
A) 88 7gb unlimited call/sms
B) 68 5gb unlimited call/sms
Both without contract
So I pick up the Rm68 plan
xzilem
post Mar 24 2016, 10:54 PM

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QUOTE(Potatomato88 @ Mar 24 2016, 10:06 PM)
Port in to maxis on Jan 29th  2016 ,port out on Tuesday and loyal team call me saying that I am selected from the loyalty department , offer me 2 plan
A) 88 7gb unlimited call/sms
B) 68 5gb unlimited call/sms
Both without contract
So I pick up the Rm68 plan
*
Of course you're selected because you're loyal to them for 1 month.
wil-i-am
post Mar 24 2016, 11:57 PM

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QUOTE(Potatomato88 @ Mar 24 2016, 10:06 PM)
Port in to maxis on Jan 29th  2016 ,port out on Tuesday and loyal team call me saying that I am selected from the loyalty department , offer me 2 plan
A) 88 7gb unlimited call/sms
B) 68 5gb unlimited call/sms
Both without contract
So I pick up the Rm68 plan
*
Gud decision
nexona88
post Mar 25 2016, 12:26 AM

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QUOTE(Potatomato88 @ Mar 24 2016, 10:06 PM)
Port in to maxis on Jan 29th  2016 ,port out on Tuesday and loyal team call me saying that I am selected from the loyalty department , offer me 2 plan
A) 88 7gb unlimited call/sms
B) 68 5gb unlimited call/sms
Both without contract
So I pick up the Rm68 plan
*
lol 2mth also can get doh.gif some way longer no offer mad.gif
brutus
post Mar 25 2016, 05:28 AM

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It is a sign that Maxis is desperate. Prior to this back in mid 2015, they hardly bothered with those who ported out, randomly selecting a few to call. Now even 2 months with them also called?!

Good job Maxis!

For all you know, they might even start a tele-marketing team by calling all ex-Maxis customer!!
xzilem
post Mar 25 2016, 06:48 AM

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QUOTE(brutus @ Mar 25 2016, 05:28 AM)
It is a sign that Maxis is desperate. Prior to this back in mid 2015, they hardly bothered with those who ported out, randomly selecting a few to call. Now even 2 months with them also called?!

Good job Maxis!

For all you know, they might even start a tele-marketing team by calling all ex-Maxis customer!!
*
If they open their EM plan (with unlimited late night Internet) to the public, they don't need to call me because i'll go to their centre to port back laugh.gif
hitch80
post Mar 25 2016, 06:55 AM

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QUOTE(xzilem @ Mar 25 2016, 06:48 AM)
If they open their EM plan (with unlimited late night Internet) to the public, they don't need to call me because i'll go to their centre to port back laugh.gif
*
unlimited late night Internet - that is the burung hantu...very unlikely la biggrin.gif
nexona88
post Mar 25 2016, 04:30 PM

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QUOTE(brutus @ Mar 25 2016, 05:28 AM)
It is a sign that Maxis is desperate. Prior to this back in mid 2015, they hardly bothered with those who ported out, randomly selecting a few to call. Now even 2 months with them also called?!

Good job Maxis!

For all you know, they might even start a tele-marketing team by calling all ex-Maxis customer!!
*
there's very high chance they will do it.

Maxis very desperate now cool2.gif
wil-i-am
post Mar 25 2016, 07:23 PM

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QUOTE(brutus @ Mar 25 2016, 05:28 AM)
It is a sign that Maxis is desperate. Prior to this back in mid 2015, they hardly bothered with those who ported out, randomly selecting a few to call. Now even 2 months with them also called?!

Good job Maxis!

For all you know, they might even start a tele-marketing team by calling all ex-Maxis customer!!
*
Time to ignore them
darrez
post Mar 25 2016, 07:25 PM

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May i know how long it take to port out to celcom? I dun hv any contract with maxis and no outstanding bill..thx smile.gif
pspslim007
post Mar 25 2016, 07:32 PM

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wow, i didnt know maxis has a port out package, so how do i sign up for this port out package ? because i am paying RM130 a month for maxis one plan, and now after reading most of the stories here, i planning to port out ASAP
aeiou228
post Mar 25 2016, 07:47 PM

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QUOTE(pspslim007 @ Mar 25 2016, 07:32 PM)
wow, i didnt know maxis has a port out package, so how do i sign up for this port out package ? because i am paying RM130 a month for maxis one plan, and now after reading most of the stories here, i planning to port out ASAP
*
Hop over to Celcom, Digi or Umobile service centers to do the porting then wait for Maxis to counter offer you "port out package". Best to do it before end of this month because if Celcom promotion ended, Maxis might take a breather.
No port out, No good deal.

brutus
post Mar 25 2016, 10:24 PM

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Latest news I heard from a colleague of mine wanted to port out from Maxis. Was told will take up to 3 days as they need to do investigation! I was like WTF!

Anyway another colleague just managed to port out after 4 attempts over a period of almost 2 weeks. The principal sub line issue.
daylight_dancer
post Mar 25 2016, 10:35 PM

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QUOTE(Potatomato88 @ Mar 24 2016, 10:06 PM)
Port in to maxis on Jan 29th  2016 ,port out on Tuesday and loyal team call me saying that I am selected from the loyalty department , offer me 2 plan
A) 88 7gb unlimited call/sms
B) 68 5gb unlimited call/sms
Both without contract
So I pick up the Rm68 plan
*
bunch of idiots, this maxis.

I ported in from Celcom in 2013, after about 10+ years. Celcom at that time was not value for money and their data was quite poor.

Now... regretting. Might port back if it werent' for the issue of poor reception in my own house.
daylight_dancer
post Mar 25 2016, 10:40 PM

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QUOTE(lala_cai @ Mar 23 2016, 08:45 PM)
Been requesting maxshit loyalty department to call me back for 3 weeks.
At last they call me back (which was rude btw) and said can offer additional 2Gb for 6 months for my 128 plan.
What a joke.
*
How'd u managed to get them to call you call you back in the first place? Just told CS to get them to call?
pspslim007
post Mar 25 2016, 11:36 PM

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QUOTE(aeiou228 @ Mar 25 2016, 07:47 PM)
Hop over to Celcom, Digi or Umobile service centers to do the porting then wait for Maxis to counter offer you "port out package". Best to do it before end of this month because if Celcom promotion ended, Maxis might take a breather.
No port out, No good deal.
*
GREAT !, so how long does it take for them to call me for the port out package ?
SonnyCooL
post Mar 26 2016, 12:33 AM

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QUOTE(darrez @ Mar 25 2016, 07:25 PM)
May i know how long it take to port out to celcom? I dun hv any contract with maxis and no outstanding bill..thx smile.gif
*
QUOTE(brutus @ Mar 25 2016, 10:24 PM)
Latest news I heard from a colleague of mine wanted to port out from Maxis. Was told will take up to 3 days as they need to do investigation! I was like WTF!

Anyway another colleague just managed to port out after 4 attempts over a period of almost 2 weeks. The principal sub line issue.
*
That will be pain in the ass process, below is my recent experience.

on 16 call maxis asking them how much i need to pay so i can port out my line, as they reply rm 258 due to phone contract, agree than pay - > fail to pork out, cause now they said i have out standing credit.

0n 18 -> settle that balance 400 (i paid extra), than port out, fail again, they said i have 2 sub line under my account, in fact i have no sub line, call them again and ask they said i change my sub line to this account last month (which i never), they said they will solve it for me.

20-03 port out fail again -> call cs -> they said no problem, should be able to port out.
22-03 port out fail again -> call cs -> samething
24-03 port out fail again -> call cs -> they said i have two subline under my account, ask them when they said i change in dec 2015 (last couple day said i change in feb 2016), they said solve for me.
25-03 port out fail again -> call CS and FARK (11am) them until their manager call back -> he told me is sub line issue but they can't help cause tech support is off duty and they don't work on weekend, so have to be next monday only can solve.


take me nearly ten day all payment paid but still can't pork out.
sE_vIxEn
post Mar 28 2016, 02:37 PM

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i am a long-time Maxis user and i finally cracked and ported over the Celcom yesterday.

and it was my turn to receive that call. when he told me that it's a special offer i had to LOL so loudly in the car. funny lah how desperate these people are. i was even sarcastic and told him to chuck in a free phone as part of the package.
^Ware^wolf
post Mar 28 2016, 02:42 PM

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QUOTE(sE_vIxEn @ Mar 28 2016, 02:37 PM)
i am a long-time Maxis user and i finally cracked and ported over the Celcom yesterday.

and it was my turn to receive that call. when he told me that it's a special offer i had to LOL so loudly in the car. funny lah how desperate these people are. i was even sarcastic and told him to chuck in a free phone as part of the package.
*
how much they offer u ?

Kellicros
post Mar 28 2016, 05:01 PM

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QUOTE(SonnyCooL @ Mar 26 2016, 12:33 AM)
That will be pain in the ass process, below is my recent experience.

on 16 call maxis asking them how much i need to pay so i can port out my line, as they reply rm 258 due to phone contract, agree than pay - > fail to pork out, cause now they said i have out standing credit.

0n 18 -> settle that balance 400 (i paid extra), than port out, fail again, they said i have 2 sub line under my account, in fact i have no sub line, call them again and ask they said i change my sub line to this account last month (which i never), they said they will solve it for me.

20-03 port out fail again -> call cs -> they said no problem, should be able to port out.
22-03 port out fail again -> call cs -> samething
24-03 port out fail again -> call cs -> they said i have two subline under my account, ask them when they said i change in dec 2015 (last couple day said i change in feb 2016), they said solve for me.
25-03 port out fail again -> call CS and FARK (11am) them until their manager call back -> he told me is sub line issue but they can't help cause tech support is off duty and they don't work on weekend, so have to be next monday only can solve.
take me nearly ten day all payment paid but still can't pork out.
*

If you had sublines before, even though terminated they are still tied to your account, have to contact them to remove.
Had the same issue with the port out fails before, I visited their service center to sort out.
hitch80
post Mar 28 2016, 05:01 PM

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Any takers if Maxis is offering this??


MaxisOne 98 (5gb) + unlimited calls/sms
SonnyCooL
post Mar 28 2016, 05:04 PM

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QUOTE(Kellicros @ Mar 28 2016, 05:01 PM)
If you had sublines before, even though terminated they are still tied to your account, have to contact them to remove.
Had the same issue with the port out fails before, I visited their service center to sort out.
*
problem is my subline under another account, but when i try to port out, it under the number i wanted to port out, when asked maxis CS1: he said i get this line park under it since feb, ask Maxis CS2: i have this line park under since dec 2015 .....

but what i remember abt this two subline is park under any number which i started last dec
weissPC
post Mar 28 2016, 05:18 PM

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QUOTE(hitch80 @ Mar 28 2016, 05:01 PM)
Any takers if Maxis is offering this??
MaxisOne 98 (5gb) + unlimited calls/sms
*
I'll tell Maxis, "Thanks, but no thanks". Celcom is still cheaper with almost similar coverage.

My Maxis corporate plan is RM150 for 10GB (Used to be 30GB 1+ years ago) + unlimited calls and sms, contract still another one year to go mad.gif mad.gif

Wife is already on Umobile, faster than Maxis where we usually are.

This post has been edited by weissPC: Mar 28 2016, 05:23 PM
goliath
post Mar 28 2016, 05:23 PM

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QUOTE(hitch80 @ Mar 28 2016, 05:01 PM)
Any takers if Maxis is offering this??
MaxisOne 98 (5gb) + unlimited calls/sms
*
Nope knowing that...

- there are cases/offers of same package with lower price
- lower price from other telcos
hitch80
post Mar 28 2016, 05:25 PM

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QUOTE(weissPC @ Mar 28 2016, 05:18 PM)
I'll tell Maxis, "Thanks, but no thanks". Celcom is still cheaper with almost similar coverage.

My Maxis corporate plan is RM150 for 10GB (Used to be 30GB 1+ years ago) + unlimited calls and sms, contract still another one year to go  mad.gif  mad.gif

Wife is already on Umobile, faster than Maxis where we usually are.
*
QUOTE(goliath @ Mar 28 2016, 05:23 PM)
Nope knowing that...

- there are cases/offers of same package with lower price
- lower price from other telcos
*
good answers from both of you
AceKendy
post Mar 28 2016, 05:28 PM

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I'm not sure what Maxis is thinking currently with his competitor offering much more attractive packages with affordable price. Been a loyal user for maxis for a very long time but this time I had to let it go and jump to Celcom.

They really have nothing good to offer now, even their broadband internet plan is going down the road with the expended coverage from Time and UniFi.

The only ones remain in Maxis are those existing customer from zerolution and those who are still bounded by contract.
hitch80
post Mar 28 2016, 05:36 PM

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Again any takers for this offer from maxis

RM50 for 5gb data+500 minutes calls/500 sms

This post has been edited by hitch80: Mar 28 2016, 05:39 PM
Coconut
post Mar 28 2016, 06:01 PM

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i just got call where they offer me rm98 with 5gb package, how you get this rm 50 5 gb package?

SonnyCooL
post Mar 28 2016, 06:11 PM

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QUOTE(hitch80 @ Mar 28 2016, 05:36 PM)
Again any takers for this offer from maxis

RM50 for 5gb data+500 minutes calls/500 sms
*
nope.
reason : cause they betray their own loyal customer

QUOTE(Coconut @ Mar 28 2016, 06:01 PM)
i just got call where they offer me rm98 with 5gb package, how you get this rm 50  5 gb package?
*
hahahah ur package still much expensive than other telco or Maxis 1 Malaysia 2 plan package
SonnyCooL
post Mar 28 2016, 06:12 PM

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QUOTE(AceKendy @ Mar 28 2016, 05:28 PM)
I'm not sure what Maxis is thinking currently with his competitor offering much more attractive packages with affordable price. Been a loyal user for maxis for a very long time but this time I had to let it go and jump to Celcom.

They really have nothing good to offer now, even their broadband internet plan is going down the road with the expended coverage from Time and UniFi.

The only ones remain in Maxis are those existing customer from zerolution and those who are still bounded by contract.
*
yah me still under package but i rather pay penalty than continue with MAXIS
AceKendy
post Mar 28 2016, 06:27 PM

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QUOTE(SonnyCooL @ Mar 28 2016, 07:12 PM)
yah me still under package but i rather pay penalty than continue with MAXIS
*
wow, if you are willing to go into that extend, then surely there is no more hope for MAXIS.

Their loyalty program is stupid (seriously), only call up to selected existing customer. What's the point of it while other teleco are offering their plan openly to every customer. doh.gif

I remember the day I request for cancellation and switch to Celcom, they said I have to pay for penalty, I told them I have been using this number for more than 8 years, what penalty? Then they claim that they will automatically renew the contract every 2 years (apparently, they claim that they can renew the contract without your consent). Have to go through a serious and rather tiring process to finally "talk" them to let me switch to Celcom (because I want to remain my phone number).
SonnyCooL
post Mar 28 2016, 06:34 PM

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QUOTE(AceKendy @ Mar 28 2016, 06:27 PM)
wow, if you are willing to go into that extend, then surely there is no more hope for MAXIS.

Their loyalty program is stupid (seriously), only call up to selected existing customer. What's the point of it while other teleco are offering their plan openly to every customer. doh.gif

I remember the day I request for cancellation and switch to Celcom, they said I have to pay for penalty, I told them I have been using this number for more than 8 years, what penalty? Then they claim that they will automatically renew the contract every 2 years (apparently, they claim that they can renew the contract without your consent). Have to go through a serious and rather tiring process to finally "talk" them to let me switch to Celcom (because I want to remain my phone number).
*
i been their customer for more than 20 year, last year i try to open a new line, they said i can't cause i'm blacklisted (without i knowing), tell me i have to paid 2k+ cause out standing since 2009.

than i asked them, black listed means i never ever can own a maxis line ? their answer is yes, so i requested them to refund all my payment since 2009 till 2015, cause i'm not qualify as their customer, it look like i paying to wrong account as my my line is not suppose to be exit ......
one hour later, they call and told that was a mistake ....
what the hell
Kellicros
post Mar 28 2016, 06:41 PM

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QUOTE(SonnyCooL @ Mar 28 2016, 05:04 PM)
problem is my subline under another account, but when i try to port out, it under the number i wanted to port out, when asked maxis CS1: he said i get this line park under it since feb, ask Maxis CS2: i have this line park under since dec 2015 .....

but what i remember abt this two subline is park under any number which i started last dec
*
Do you have an online account? If you log into it via maxis website, you can view all your sub lines(if any) parked under your account, they will still be there even though with "terminated" status.

Failed when tried to port out too, I contacted them, they kind of acted stupid and said those lines are already terminated, I have to tell them to "untie" the numbers from my account especially.
hitch80
post Mar 28 2016, 06:52 PM

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QUOTE(SonnyCooL @ Mar 28 2016, 06:34 PM)
i been their customer for more than 20 year, last year i try to open a new line, they said i can't cause i'm blacklisted (without i knowing), tell me i have to paid 2k+ cause out standing since 2009.

than i asked them, black listed means i never ever can own a maxis line ? their answer is yes, so i requested them to refund all my payment since 2009 till 2015, cause i'm not qualify as their customer, it look like i paying to wrong account as my my line is not suppose to be exit ......
one hour later, they call and told that was a mistake ....
what the hell
*
WTH??!!! yet they say their network is superior??? their own system also faulty
attw
post Mar 28 2016, 10:32 PM

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QUOTE(SonnyCooL @ Mar 28 2016, 06:12 PM)
yah me still under package but i rather pay penalty than continue with MAXIS
*
Wished I had your resolve but problem is my early termination penalty works out to 1200 right now (iPhone 6S Plus plan). I can think of so many better ways to spend that money than to donate it to maxis. Thing is I would never ever have signed a contract with maxis had I known they had such double standards. It's bad enough to offer East Malaysians one plan then now selectively pick and choose customers to offer special plans to. Were they thinking the rest of us would never find out?

This post has been edited by attw: Mar 28 2016, 10:33 PM
SonnyCooL
post Mar 28 2016, 11:30 PM

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QUOTE(attw @ Mar 28 2016, 10:32 PM)
Wished I had your resolve but problem is my early termination penalty works out to 1200 right now (iPhone 6S Plus plan). I can think of so many better ways to spend that money than to donate it to maxis. Thing is I would never ever have signed a contract with maxis had I known they had such double standards. It's bad enough to offer East Malaysians one plan then now selectively pick and choose customers to offer special plans to. Were they thinking the rest of us would never find out?
*
cause i have high plan 188 permonth, now port out to u Mobile is 80 permonth and i still 110 saving ...... so is ok, port out asap
cucubud
post Mar 29 2016, 07:50 AM

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QUOTE(SonnyCooL @ Mar 28 2016, 06:34 PM)
i been their customer for more than 20 year, last year i try to open a new line, they said i can't cause i'm blacklisted (without i knowing), tell me i have to paid 2k+ cause out standing since 2009.

than i asked them, black listed means i never ever can own a maxis line ? their answer is yes, so i requested them to refund all my payment since 2009 till 2015, cause i'm not qualify as their customer, it look like i paying to wrong account as my my line is not suppose to be exit ......
one hour later, they call and told that was a mistake ....
what the hell
*
Hahaha, this is a very good bullshit respond from them and your reply was perfect to wake them up.
csvlee
post Mar 29 2016, 08:21 AM

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QUOTE(AceKendy @ Mar 28 2016, 06:27 PM)
wow, if you are willing to go into that extend, then surely there is no more hope for MAXIS.

Their loyalty program is stupid (seriously), only call up to selected existing customer. What's the point of it while other teleco are offering their plan openly to every customer. doh.gif

I remember the day I request for cancellation and switch to Celcom, they said I have to pay for penalty, I told them I have been using this number for more than 8 years, what penalty? Then they claim that they will automatically renew the contract every 2 years (apparently, they claim that they can renew the contract without your consent). Have to go through a serious and rather tiring process to finally "talk" them to let me switch to Celcom (because I want to remain my phone number).
*
Better check my account.

First time I hear about auto contract renewal. Bro, what plan are you on? Surely it's illegal to have contract without any reason
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post Mar 29 2016, 08:29 AM

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QUOTE(Coconut @ Mar 28 2016, 06:01 PM)
i just got call where they offer me rm98 with 5gb package, how you get this rm 50  5 gb package?
*
Same with me but didn't take it. Seems like others got offered better packages. Planning to change to Digi.
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post Mar 29 2016, 08:29 AM

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congratulations bro
teach those greedy bastard some lesson
meteoraniac
post Mar 29 2016, 08:59 AM

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on the back of receiving their unexpected call to upgrade my 2GB RM50 plan to 3GB RM90 plan that comes with 2 yrs contract, i sibeh dulan so last friday went to pyramid maxis centre, checked with them i have no outstanding payment, no contract and got some deposit, need 7 weeks to refund... they lansi me u can wait or not, i say i rather give charity than let maxis keep

went to celcom bigcube but sibeh a lot ppl dunno what event there, so didnt manage to apply to port out, maybe today have to do it if not promo ends
AceKendy
post Mar 29 2016, 10:04 AM

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QUOTE(SonnyCooL @ Mar 28 2016, 07:34 PM)
i been their customer for more than 20 year, last year i try to open a new line, they said i can't cause i'm blacklisted (without i knowing), tell me i have to paid 2k+ cause out standing since 2009.

than i asked them, black listed means i never ever can own a maxis line ? their answer is yes, so i requested them to refund all my payment since 2009 till 2015, cause i'm not qualify as their customer, it look like i paying to wrong account as my my line is not suppose to be exit ......
one hour later, they call and told that was a mistake ....
what the hell
*
This! I've been overcharged by Maxis for several times, every time also need clarify with them on Maxis Center, only then they say "oh, it was a mistake"...
blardy hell think we really have a lot of time, every few months also need to come to Maxis Center to clarify their invalid charges bangwall.gif

QUOTE(csvlee @ Mar 29 2016, 09:21 AM)
Better check my account.

First time I hear about auto contract renewal. Bro, what plan are you on? Surely it's illegal to have contract without any reason
*
I don't think there is a auto renewal policy written on the contract.
I was subscribed to their 2gb data plan + phone calls back in the days, didn't really upgrade to their further plans because I have 2 lines (my main data plan is Digi).

I believe they are using "scare tactics" to avoid customer for being ported out to other teleco. If they really have the proof of "auto renewal" I don't think they will let me go that easily without any penalty.
Hamsom
post Mar 29 2016, 10:11 AM

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Same thing happened to me. Ported out a week a go after 10 year +- usage. Loyalty my ass. Use the tag #PortOutMaxis
lancer_ajai
post Mar 29 2016, 11:16 AM

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the sabah/srwk 1-4gb also no use lah.. the 4gb can only be used in EM. But they never mention this and neither does the salesperson at maxis center.
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post Mar 29 2016, 11:38 AM

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Juz port out from maxis leh! Don't take up the useless 'special' offer mad.gif
lancer_ajai
post Mar 29 2016, 11:42 AM

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yup..going to port all my family lines also..
Aeon89
post Mar 29 2016, 12:04 PM

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Question, when porting out, what happened to supplementary line? can port out altogether?
lancer_ajai
post Mar 29 2016, 12:17 PM

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yes..must port out also..if not later they reject

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post Mar 29 2016, 02:02 PM

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They offered me RM68 for 5GB + unlimited calls + Spotify
and RM88 for 8GB + unlimited calls + Spotify

I declined.

I was sarcastic and told the guy the only way I will stay is if they offered me a brand new iPhone for free lol. And I told him, I know it's not his fault, but please feedback to his boss that retaining customers only at the point of leaving is rather moot.

QUOTE(^Ware^wolf @ Mar 28 2016, 02:42 PM)
how much they offer u ?
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^Ware^wolf
post Mar 29 2016, 02:05 PM

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QUOTE(sE_vIxEn @ Mar 29 2016, 02:02 PM)
They offered me RM68 for 5GB + unlimited calls + Spotify
and RM88 for 8GB + unlimited calls + Spotify

I declined.

I was sarcastic and told the guy the only way I will stay is if they offered me a brand new iPhone for free lol. And I told him, I know it's not his fault, but please feedback to his boss that retaining customers only at the point of leaving is rather moot.
*
how much is ur usage per month ? LOL


sE_vIxEn
post Mar 29 2016, 02:09 PM

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More than 5GB... Or sometimes just nice 5GB.

I was on SurfMore 75... But been paying RM120+/- because calls and stuff are charged.


QUOTE(^Ware^wolf @ Mar 29 2016, 02:05 PM)
how much is ur usage per month ? LOL
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sE_vIxEn
post Mar 29 2016, 02:12 PM

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Goodbye! Or rather... Good riddance!


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dino89
post Mar 29 2016, 02:15 PM

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Just got a call from Maxis for RM118 7GB
Is this contract plan?
What other "offers" you guys are getting?

dino89
post Mar 29 2016, 02:23 PM

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QUOTE(sE_vIxEn @ Mar 29 2016, 02:02 PM)
They offered me RM68 for 5GB + unlimited calls + Spotify
and RM88 for 8GB + unlimited calls + Spotify

I declined.

I was sarcastic and told the guy the only way I will stay is if they offered me a brand new iPhone for free lol. And I told him, I know it's not his fault, but please feedback to his boss that retaining customers only at the point of leaving is rather moot.
*
Wah RM88 for 8GB + unlimited calls + Spotify
How come offer so good wan
pokemon01234
post Mar 29 2016, 02:23 PM

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QUOTE(dino89 @ Mar 29 2016, 02:15 PM)
Just got a call from Maxis for RM118 7GB
Is this contract plan?
What other "offers" you guys are getting?
*
What is the current plan you are using? hmm.gif Feel like it is a OnePlan128 with RM10 rebate and extra 4GB free
^Ware^wolf
post Mar 29 2016, 02:24 PM

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QUOTE(pokemon01234 @ Mar 29 2016, 02:23 PM)
What is the current plan you are using? hmm.gif Feel like it is a OnePlan128 with RM10 rebate and extra 4GB free
*
but still little bit expensive ...RM88 will be better laugh.gif
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post Mar 29 2016, 02:25 PM

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QUOTE(pokemon01234 @ Mar 29 2016, 02:23 PM)
What is the current plan you are using? hmm.gif Feel like it is a OnePlan128 with RM10 rebate and extra 4GB free
*
Im using Surfmore 75 - 5GB internet

sushi7
post Mar 29 2016, 02:26 PM

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Do not accept anything higher than the two packages below.
RM68 for 5GB + unlimited calls + Spotify
RM88 for 8GB + unlimited calls + Spotify

i think maxis is offering RM118 for 7GB to test the market


dino89
post Mar 29 2016, 02:26 PM

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QUOTE(^Ware^wolf @ Mar 29 2016, 02:24 PM)
but still little bit expensive ...RM88 will be better laugh.gif
*
Yah the RM88 for 8GB + unlimited calls + Spotify I think is the best deal I have seen here so far
Autocountstick
post Mar 29 2016, 02:31 PM

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company bigger than other but package stil suckz
dino89
post Mar 29 2016, 02:32 PM

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QUOTE(sushi7 @ Mar 29 2016, 02:26 PM)
Do not accept anything  higher than the two packages below.
RM68 for 5GB + unlimited calls + Spotify
RM88 for 8GB + unlimited calls + Spotify

i think maxis is offering RM118 for 7GB to test the market
*
I just gave a call back, and they told me that I am under the category for the offer of RM118 only
The RM88 is for those that have "good record" (payment on time, etc etc)
So I rejected their offer

hitch80
post Mar 29 2016, 02:37 PM

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QUOTE(sushi7 @ Mar 29 2016, 02:26 PM)
Do not accept anything  higher than the two packages below.
RM68 for 5GB + unlimited calls + Spotify
RM88 for 8GB + unlimited calls + Spotify

i think maxis is offering RM118 for 7GB to test the market
*
with the info above, that would be our benchmark, when it comes to 'special' offer by maxis. Reject everything else! we work as one! Now Maxis will know

MaxisONE VS PeopleWANT

rclxm9.gif rclxm9.gif rclxm9.gif this is getting crazy!!! rclxm9.gif rclxm9.gif rclxm9.gif
^Ware^wolf
post Mar 29 2016, 02:44 PM

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QUOTE(sushi7 @ Mar 29 2016, 02:26 PM)
Do not accept anything  higher than the two packages below.
RM68 for 5GB + unlimited calls + Spotify
RM88 for 8GB + unlimited calls + Spotify

i think maxis is offering RM118 for 7GB to test the market
*
within RM100 for 5-8gb + unlimited calls is acceptable .... anything more than RM100 , its expensive....
^Ware^wolf
post Mar 29 2016, 02:45 PM

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QUOTE(dino89 @ Mar 29 2016, 02:32 PM)
I just gave a call back, and they told me that I am under the category for the offer of RM118 only
The RM88 is for those that have "good record" (payment on time, etc etc)
So I rejected their offer
*
how long ur tenure with maxis ?
jackbanner
post Mar 29 2016, 02:45 PM

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But are u still subscribed to maxis? If yes then u're paying more than rm118. Either u accept the offer or port out to other service providers.


QUOTE(dino89 @ Mar 29 2016, 02:32 PM)
I just gave a call back, and they told me that I am under the category for the offer of RM118 only
The RM88 is for those that have "good record" (payment on time, etc etc)
So I rejected their offer
*
Riggo
post Mar 29 2016, 02:47 PM

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QUOTE(sushi7 @ Mar 29 2016, 02:26 PM)
Do not accept anything  higher than the two packages below.
RM68 for 5GB + unlimited calls + Spotify
RM88 for 8GB + unlimited calls + Spotify

i think maxis is offering RM118 for 7GB to test the market
*
Is it possible for a supp line to get such package?

EDIT: It seems like it's no longer worth for getting a supp line?

This post has been edited by Riggo: Mar 29 2016, 02:50 PM
dino89
post Mar 29 2016, 02:47 PM

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QUOTE(^Ware^wolf @ Mar 29 2016, 02:45 PM)
how long ur tenure with maxis ?
*
I also forget already sweat.gif
I believe more than 4 years (benchmarking from Surfmore 75 plan)
Tan Guan Yeu
post Mar 29 2016, 02:50 PM

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QUOTE(attw @ Mar 16 2016, 09:49 PM)
They only call you if you are special

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*
Yup This is true. I am Loyalty with Maxis 10+ Years. Last week signup zerolution s7 edge without contract with Maxis One 188. Coz my unlimited 99 past 2 years oredy cap in 10GB.

Today Just Survey d other telco price i am stunning, umobile, celcom or digi 68 -88 oredy can get 5gb, but Maxis 188 = 7GB =,="

After that i post a message to Maxis FB, A royalty customer only can get 7GB in 188 plan, will consider change telco in future..

Then Maxis Call n told me will asap free 3GB in my 188 plan till july. Coz in july got new system update, he offer me 188 can get 15GB.

This post has been edited by Tan Guan Yeu: Mar 29 2016, 03:18 PM
dino89
post Mar 29 2016, 02:51 PM

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QUOTE(jackbanner @ Mar 29 2016, 02:45 PM)
But are u still subscribed to maxis? If yes then u're paying more than rm118. Either u accept the offer or port out to other service providers.
*
I checked back my monthly bills, bcos I have 2 supplimentary lines under my mainline, the offer price of RM118 will not reflect much on my total bill per month. At the most RM10-RM20 difference (if I make alot of calls that month)
My main usage is just the data, not alot of voice calls, so the RM88 for 8GB data is the best plan I have seen from Maxis offers. Apparently they only offer "elite" members which I have no idea what that means vmad.gif
hitch80
post Mar 29 2016, 02:53 PM

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QUOTE(dino89 @ Mar 29 2016, 02:51 PM)
I checked back my monthly bills, bcos I have 2 supplimentary lines under my mainline, the offer price of RM118 will not reflect much on my total bill per month. At the most RM10-RM20 difference (if I make alot of calls that month)
My main usage is just the data, not alot of voice calls, so the RM88 for 8GB data is the best plan I have seen from Maxis offers. Apparently they only offer "elite" members which I have no idea what that means vmad.gif
*
elite by Maxis definition is "Request To Port Out to other provider"
^Ware^wolf
post Mar 29 2016, 02:58 PM

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QUOTE(dino89 @ Mar 29 2016, 02:51 PM)
I checked back my monthly bills, bcos I have 2 supplimentary lines under my mainline, the offer price of RM118 will not reflect much on my total bill per month. At the most RM10-RM20 difference (if I make alot of calls that month)
My main usage is just the data, not alot of voice calls, so the RM88 for 8GB data is the best plan I have seen from Maxis offers. Apparently they only offer "elite" members which I have no idea what that means vmad.gif
*
probably u can consider to port out to celcom , digi or umobile ... lets see if maxis offer u . if they never offer u , juz let it be , move to other telco. ...
SonnyCooL
post Mar 29 2016, 03:02 PM

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QUOTE(^Ware^wolf @ Mar 29 2016, 02:58 PM)
probably u can consider to port out to celcom , digi or umobile ... lets see if maxis offer u . if they never offer u , juz let it be , move to other telco. ...
*
Port ouf also take ages
dino89
post Mar 29 2016, 03:07 PM

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QUOTE(hitch80 @ Mar 29 2016, 02:53 PM)
elite by Maxis definition is "Request To Port Out to other provider"
*
I guess so ranting.gif
Been using the Surfmore 75, thinking I was lucky to get the "cheapest and best" plan out there, mana tau got RM88 + 8GB + Spotify + no contract
Been paying my bills on time, and using for so long and not considered "elite" enough
dino89
post Mar 29 2016, 03:13 PM

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QUOTE(^Ware^wolf @ Mar 29 2016, 02:58 PM)
probably u can consider to port out to celcom , digi or umobile ... lets see if maxis offer u . if they never offer u , juz let it be , move to other telco. ...
*
If I were to port out, I will choose Celcom. But best part was I came from Celcom before Maxis sweat.gif
My supp line was using Celcom Basic 38 before, and I find their 4G macam not stable, keep rocking between 3G and 4G and connection also slow
xzilem
post Mar 29 2016, 04:19 PM

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QUOTE(dino89 @ Mar 29 2016, 03:07 PM)
I guess so  ranting.gif
Been using the Surfmore 75, thinking I was lucky to get the "cheapest and best" plan out there, mana tau got RM88 + 8GB + Spotify + no contract
Been paying my bills on time, and using for so long and not considered "elite" enough
*
Yep you're one of those super selected customer. Elite user is the one who is brave enough to port out to other telco.

Unfortunately i'm not one of the selected elite. So here the benchmark.

- Maxis One Club Select Member.
- User for 14 years
- SurfMore 75 + extra = RM137/mth then change to MOP158
- MOP158 + Zerolution = RM260/mth
- Bill paid ontime, auto debit

Try to beat this and there's a chance 50% you will be selected as special elite customer.

Well some already get the offer without beating my benchmark. laugh.gif
jovialguy
post Mar 29 2016, 04:50 PM

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bloody bias this maxis

wanna port out already

been with maxis since day 1

have been using surfmore 75 for years

never even counter offer me when i call them i wish to port out
attw
post Mar 29 2016, 05:03 PM

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QUOTE(jovialguy @ Mar 29 2016, 04:50 PM)
bloody bias this maxis

wanna port out already

been with maxis since day 1

have been using surfmore 75 for years

never even counter offer me when i call them i wish to port out
*
Which means you are not their special one.
adrianocy
post Mar 29 2016, 05:06 PM

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some one from 03-6730 9022 called me to offer me 7GB with monthly commitment RM118. After i told them I just signed up for Zerolution + MaxisOne RM158 thy just hung up the line. I'm having 3 Principal & 3 Sub Lines with them and yet not being appreciated.
EdwardLim
post Mar 29 2016, 05:18 PM

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With Maxis since 2002, getting nothing but paying more. Used to pay bill of nearly RM300/month (3 number in 1 accounbt) can't remember for how many years paying this amount.
Lately there's a zerolution launched. dunno want to be happy or sad. I am not entitle for this. Sad because I am so long customer. Happy is I have no contract with them. Since after finish my Samsung Note 2 contract i swear not to have any contract with them.

Now change all my plan to the minimal.
Main line MOP 98
another 2 line surfmore 30

Now every month not acceding RM200.

Thanks to maxis for not appreciative.

This time your plans really pissed many ppl off. Will find a time to walk in to celcom and never look back again.
crusher
post Mar 29 2016, 05:33 PM

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My friend just got this SMS.

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chris_4eva24
post Mar 29 2016, 05:52 PM

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Just ported out from Maxis on Sunday.
Been using surfmore 50 or ivalue 50 for pass few years.
Did not receive any call on counter offer at all.

I believe they changed their strategy, no more offering on 68 & 88 package to those who port out.
may keep their new plans for launching in April.

This post has been edited by chris_4eva24: Mar 29 2016, 06:11 PM
csvlee
post Mar 29 2016, 06:00 PM

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QUOTE(dino89 @ Mar 29 2016, 03:13 PM)
If I were to port out, I will choose Celcom. But best part was I came from Celcom before Maxis sweat.gif
My supp line was using Celcom Basic 38 before, and I find their 4G macam not stable, keep rocking between 3G and 4G and connection also slow
*
My exact sentiment. Celcom only claim wide coverage but frequent fluctuations between 3G and 4G plus slow speed.
junkyman
post Mar 29 2016, 06:06 PM

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QUOTE(EdwardLim @ Mar 29 2016, 05:18 PM)
With Maxis since 2002, getting nothing but paying more. Used to pay bill of nearly RM300/month (3 number in 1 accounbt) can't remember for how many years paying this amount.
Lately there's a zerolution launched. dunno want to be happy or sad. I am not entitle for this. Sad because I am so long customer. Happy is I have no contract with them. Since after finish my Samsung Note 2 contract i swear not to have any contract with them.

Now change all my plan to the minimal.
Main line MOP 98
another 2 line surfmore 30

Now every month not acceding RM200.

Thanks to maxis for not appreciative.

This time your plans really pissed many ppl off. Will find a time to walk in to celcom and never look back again.
*
better do it before 31.3.2016
junkyman
post Mar 29 2016, 06:08 PM

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QUOTE(csvlee @ Mar 29 2016, 06:00 PM)
My exact sentiment. Celcom only claim wide coverage but frequent fluctuations between 3G and 4G plus slow speed.
*
if your place encounter such fluctuation then better keep to Maxis, no point later cursing the line and upset bout it. Wait till 7-April and see what Maxis to offer
nexona88
post Mar 29 2016, 06:17 PM

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QUOTE(dino89 @ Mar 29 2016, 03:13 PM)
If I were to port out, I will choose Celcom. But best part was I came from Celcom before Maxis sweat.gif
My supp line was using Celcom Basic 38 before, and I find their 4G macam not stable, keep rocking between 3G and 4G and connection also slow
*
normal for celcom network to be like that dry.gif

now it's getting worse with people port in & new sign up bye.gif
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post Mar 29 2016, 06:27 PM

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QUOTE(xzilem @ Mar 29 2016, 04:19 PM)
Yep you're one of those super selected customer. Elite user is the one who is brave enough to port out to other telco.

Unfortunately i'm not one of the selected elite. So here the benchmark.

- Maxis One Club Select Member.
- User for 14 years
- SurfMore 75 + extra = RM137/mth then change to MOP158
- MOP158 + Zerolution = RM260/mth
- Bill paid ontime, auto debit

Try to beat this and there's a chance 50% you will be selected as special elite customer.

Well some already get the offer without beating my benchmark. laugh.gif
*
Ok i less elite than you lol

Mine is surfmore 75
2 surfmore 30 supp lines
Both supp lines add 1gb data
Monthly bill around rm200+

hitch80
post Mar 29 2016, 06:30 PM

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QUOTE(adrianocy @ Mar 29 2016, 05:06 PM)
some one from 03-6730 9022 called me to offer me 7GB with monthly commitment RM118. After i told them I just signed up for Zerolution + MaxisOne RM158 thy just hung up the line. I'm having 3 Principal & 3 Sub Lines with them and yet not being appreciated.
*
talk about prank call...pity you..but seriously...maxis is bad!!
kianwee
post Mar 29 2016, 06:36 PM

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I'm with Maxis since 2000 - owing two primary lines with spending exceeding RM400 per month. Their marketing failure and arrogance managed to pissed me off and there are no benefits at all as their loyal customer for over a decade. Ported to DiGi today.

user posted image

This post has been edited by kianwee: Mar 29 2016, 06:46 PM
hitch80
post Mar 29 2016, 06:50 PM

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QUOTE(kianwee @ Mar 29 2016, 06:36 PM)
I'm with Maxis since 2000 - owing two primary lines with spending exceeding RM400 per month. Their marketing failure and arrogance managed to pissed me off and there are no benefits at all as their loyal customer for over a decade. Ported to DiGi today.

user posted image
*
congrats! rclxms.gif rclxms.gif
dino89
post Mar 29 2016, 06:56 PM

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Lol apparently Maxis has seem to suceed in pissing off so many of their loyal customers this round sweat.gif
Me included biggrin.gif
xzilem
post Mar 29 2016, 06:59 PM

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QUOTE(kianwee @ Mar 29 2016, 06:36 PM)
I'm with Maxis since 2000 - owing two primary lines with spending exceeding RM400 per month. Their marketing failure and arrogance managed to pissed me off and there are no benefits at all as their loyal customer for over a decade. Ported to DiGi today.

user posted image
*
Omg, you one of the super duper special elite customer also they didn't offer the elite loyalty super plan. Bad Maxis.
kianwee
post Mar 29 2016, 07:10 PM

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Here's my story. I contacted Maxis Customer Service yesterday and requested them to switch to the RM88 7GB/Unlimited Call plan. I gave them a choice - offer me that plan or I port out. They insist that plan is offered to "selected customer" only and I'm not one of them.

So today I walked into DiGi and ported out of Maxis. Less than 3 hours later, a number called me (+60 3 2856 6000). I missed that call. It kept calling every few minutes until I finally answer it. Guess who? "Maxis Loyalty Department". I never heard from them during my 16 years stay with Maxis and 3 hours after I ported out, they called me. biggrin.gif

A very desperate sounding guy told me all about their RM68/RM88 plan now and offer me to change. I told him "sorry bro, I gave you a chance to offer me that plan yesterday but you turned me down, and now that I've ported out, you called me?" He try to explain that this call has nothing to do with the porting out. biggrin.gif biggrin.gif

I insist hard of rejecting their offer and his tone changed immediately and hung up the phone.

Again, Maxis failed big time. Pissed me off and they lose a long serving customer with perfect payment record. Bye Maxis.
dino89
post Mar 29 2016, 07:13 PM

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QUOTE(kianwee @ Mar 29 2016, 07:10 PM)
Here's my story. I contacted Maxis Customer Service yesterday and requested them to switch to the RM88 7GB/Unlimited Call plan. I gave them a choice - offer me that plan or I port out. They insist that plan is offered to "selected customer" only and I'm not one of them.

So today I walked into DiGi and ported out of Maxis. Less than 3 hours later, a number called me (+60 3 2856 6000). I missed that call. It kept calling every few minutes until I finally answer it. Guess who? "Maxis Loyalty Department". I never heard from them during my 16 years stay with Maxis and 3 hours after I ported out, they called me. biggrin.gif

A very desperate sounding guy told me all about their RM68/RM88 plan now and offer me to change. I told him "sorry bro, I gave you a chance to offer me that plan yesterday but you turned me down, and now that I've ported out, you called me?" He try to explain that this call has nothing to do with the porting out. biggrin.gif biggrin.gif

I insist hard of rejecting their offer and his tone changed immediately and hung up the phone.

Again, Maxis failed big time. Pissed me off and they lose a long serving customer with perfect payment record. Bye Maxis.
*
So the key of getting that plan is to port out la sweat.gif
Ini mcm i also want to give Maxis a call liao
U called their general help line or got specific number?
SonnyCooL
post Mar 29 2016, 07:27 PM

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QUOTE(dino89 @ Mar 29 2016, 07:13 PM)
So the key of getting that plan is to port out la sweat.gif
Ini mcm i also want to give Maxis a call liao
U called their general help line or got specific number?
*
Nope u need to take action, than only they call, i try port out last two week but fail, today finally everything settle, than they call .....

Btw i dont think that loyal team is under maxis, they sound rude n backgrounds sound is bad
dino89
post Mar 29 2016, 07:29 PM

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QUOTE(SonnyCooL @ Mar 29 2016, 07:27 PM)
Nope u need to take action, than only they call, i try port out last two week but fail, today finally everything settle, than they call .....

Btw i dont think that loyal team is under maxis, they sound rude n backgrounds sound is bad
*
I think so too. The so called loyal team called me to offer the rm118, it is those personal number and also the background is noisy
JayChouYEE
post Mar 29 2016, 07:38 PM

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The new maxis plan currently offer maybe like this
RM78 5GB+Unlimited Call & SMS
RM118 7GB+Unlimited Call & SMS
RM158 10GB+Unlimited Call & SMS
doremon
post Mar 29 2016, 08:25 PM

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QUOTE(kianwee @ Mar 29 2016, 06:36 PM)
I'm with Maxis since 2000 - owing two primary lines with spending exceeding RM400 per month. Their marketing failure and arrogance managed to pissed me off and there are no benefits at all as their loyal customer for over a decade. Ported to DiGi today.

user posted image
*
You think ananda krishnan care ? Unless 16 million people port out from maxis then ananda krishnan will care lor.
nexona88
post Mar 29 2016, 08:47 PM

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QUOTE(kianwee @ Mar 29 2016, 06:36 PM)
I'm with Maxis since 2000 - owing two primary lines with spending exceeding RM400 per month. Their marketing failure and arrogance managed to pissed me off and there are no benefits at all as their loyal customer for over a decade. Ported to DiGi today.

user posted image
*
good for u rclxm9.gif teach maxis lesson!
jovialguy
post Mar 29 2016, 08:58 PM

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was planning to port out to digi since got free iflix

then i give one last try for the live chat

they counter offer me with
rm78 5gb and unlimited calls n sms

seriously this should applies to all loyal customers


Attached thumbnail(s)
Attached Image
attw
post Mar 29 2016, 09:00 PM

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After airing my views relentlessly on their FB page since they announced their East Malaysia plans, they have now officially blocked me and removed all my posts.

Another new low from them.
dino89
post Mar 29 2016, 10:00 PM

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QUOTE(jovialguy @ Mar 29 2016, 08:58 PM)
was planning to port out to digi since got free iflix

then i give one last try for the live chat

they counter offer me with
rm78 5gb and unlimited calls n sms

seriously this should applies to all loyal customers
*
Technically that is even better than my current surfmore 75 plan
goliath
post Mar 29 2016, 10:15 PM

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QUOTE(kianwee @ Mar 29 2016, 06:36 PM)
I'm with Maxis since 2000 - owing two primary lines with spending exceeding RM400 per month. Their marketing failure and arrogance managed to pissed me off and there are no benefits at all as their loyal customer for over a decade. Ported to DiGi today.
» Click to show Spoiler - click again to hide... «
*
How long was the process? And did you pay any upfront fee?
lala_cai
post Mar 29 2016, 10:22 PM

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QUOTE(attw @ Mar 29 2016, 09:00 PM)
After airing my views relentlessly on their FB page since they announced their East Malaysia plans, they have now officially blocked me and removed all my posts.

Another new low from them.
*
wow, did not expect that from them.
no wonder i notice there were missing complaints at Maxis FB
heartache
post Mar 29 2016, 10:52 PM

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ported out to celcom today...my feelings anger>disappointed>happy (made the right decision). the way they treat loyal customer and their marketing plans seriously sucks...
opted to pay penalties of 600 each for both lines... which i will still gain back within half a year.
mron
post Mar 29 2016, 11:58 PM

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Maxis since 99.
But finally gave up on them last month.
Now I'm paying half the amount for twice the data.

The CS did try to call me the day after I requested to port out. Offered me slightly more data but having to pay more.

If only they had more competitive plans.
jovialguy
post Mar 30 2016, 12:24 AM

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QUOTE(dino89 @ Mar 29 2016, 10:00 PM)
Technically that is even better than my current surfmore 75 plan
*
I was using surfmore 75 as well

If maxis still acting like they are superior
I guess customers will slowly show who r the real boss
SonnyCooL
post Mar 30 2016, 12:27 AM

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QUOTE(heartache @ Mar 29 2016, 10:52 PM)
ported out to celcom today...my feelings anger>disappointed>happy (made the right decision). the way they treat loyal customer and their marketing plans seriously sucks...
opted to pay penalties of 600 each for both lines... which i will still gain back within half a year.
*
yah same too me ..... that why i rather pay Penalty
kianwee
post Mar 30 2016, 04:50 AM

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QUOTE(goliath @ Mar 29 2016, 10:15 PM)
How long was the process? And did you pay any upfront fee?
*
The process took less than 15 minutes to port to DiGi. Porting out will take 1-2 days. Just need to pay one month upfront in cash which will be deducted against your first month bill. Cash in case porting out failed for some reason and they will refund you the deposit in cash. Good luck.
KiRin_KisHi88
post Mar 30 2016, 04:59 AM

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I'm on a broadband plan RM78 for 5+15gb plan.

Do you guys think that they will offer me better plan if I say I want to move out to digi/u mobile broadband?

btw celcom broadband kinda sux right now...
ctandk
post Mar 30 2016, 05:18 AM

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Should I try to port out to get better offer? To be honest, I think Maxis coverage and network (call/internet) is the most stable in Malaysia, but price is the most expensive too.

At a period, I really consider to port to Celcom but consider their customer service quality really bad when I call to find out more.

How you determine as an Elite member to eligible to these package?
- Hotlink since 1997.
- Postpaid since 2001, 15yrs+.
- MOC member.
- MOP158 x1 main + MOP128 x1 main+ TM28 x1 main + SM30 x1 supp + Zerolution only RM93 x1 (Average monthly bill RM550-650).
- Never late payment in 15yr+, only 1-2 times late for few days coz changing credit card.

I really pissed off when I heard Maxis giving special package to others without a standard criteria(s). So should I try to ask them in advance/politely like what other forumer did? If I really fck them, I will make sure I will never return to them anymore. Please advise or give case studies. Thank you.

This post has been edited by ctandk: Mar 30 2016, 05:22 AM
mytaffeta
post Mar 30 2016, 06:01 AM

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QUOTE(ctandk @ Mar 30 2016, 05:18 AM)
Should I try to port out to get better offer? To be honest, I think Maxis coverage and network (call/internet) is the most stable in Malaysia, but price is the most expensive too.

At a period, I really consider to port to Celcom but consider their customer service quality really bad when I call to find out more.

How you determine as an Elite member to eligible to these package?
- Hotlink since 1997.
- Postpaid since 2001, 15yrs+.
- MOC member.
- MOP158 x1 main + MOP128 x1 main+ TM28 x1 main + SM30 x1 supp + Zerolution only RM93 x1 (Average monthly bill RM550-650).
- Never late payment in 15yr+, only 1-2 times late for few days coz changing credit card.

I really pissed off when I heard Maxis giving special package to others without a standard criteria(s). So should I try to ask them in advance/politely like what other forumer did? If I really fck them, I will make sure I will never return to them anymore. Please advise or give case studies. Thank you.
*
call maxis cs, ask them if they got bttr plan for u, if no then pretend u need to know if there is any arrears need to pay so u can port out to other telco..

i did as above and they counter me with 68/78 plan.. good luck!
attw
post Mar 30 2016, 07:45 AM

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QUOTE(lala_cai @ Mar 29 2016, 10:22 PM)
wow, did not expect that from them.
no wonder i notice there were missing complaints at Maxis FB
*
Ya, they can't handle the truth. Now they are acting like our government, first offer special plans to East Malaysia, then pick and choose selected people for special benefits, and silence their critics. Shameful behavior.
dino89
post Mar 30 2016, 08:07 AM

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QUOTE(mytaffeta @ Mar 30 2016, 06:01 AM)
call maxis cs, ask them if they got bttr plan for u, if no then pretend u need to know if there is any arrears need to pay so u can port out to other telco..

i did as above and they counter me with 68/78 plan.. good luck!
*
I called maxis and they are still offering me with the MaxisOne 128 with 3GB+4GB with rebate of rm10 (rm118 for 7gb)
You are considered lucky they offered you with the 68/78 plan
goliath
post Mar 30 2016, 08:47 AM

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QUOTE(kianwee @ Mar 30 2016, 04:50 AM)
The process took less than 15 minutes to port to DiGi. Porting out will take 1-2 days. Just need to pay one month upfront in cash which will be deducted against your first month bill. Cash in case porting out failed for some reason and they will refund you the deposit in cash. Good luck.
*
Alright. Thanks! thumbup.gif
jackbanner
post Mar 30 2016, 11:14 AM

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Yes you should. Good paymaster who has been paying about rm600 permonth for almost 20 years!!!



QUOTE(ctandk @ Mar 30 2016, 05:18 AM)
Should I try to port out to get better offer? To be honest, I think Maxis coverage and network (call/internet) is the most stable in Malaysia, but price is the most expensive too.

At a period, I really consider to port to Celcom but consider their customer service quality really bad when I call to find out more.

How you determine as an Elite member to eligible to these package?
- Hotlink since 1997.
- Postpaid since 2001, 15yrs+.
- MOC member.
- MOP158 x1 main + MOP128 x1 main+ TM28 x1 main + SM30 x1 supp + Zerolution only RM93 x1 (Average monthly bill RM550-650).
- Never late payment in 15yr+, only 1-2 times late for few days coz changing credit card.

I really pissed off when I heard Maxis giving special package to others without a standard criteria(s). So should I try to ask them in advance/politely like what other forumer did? If I really fck them, I will make sure I will never return to them anymore. Please advise or give case studies. Thank you.
*
zerokid
post Mar 30 2016, 11:33 AM

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goodbye maxis. RIP 2001-2016

Attached Image

what else u could ask more?
-unlimited spotify,apple music on top of data plan
- Internet Rollover
- Roaming social RM10/day
- auto billing discount 5%


and there is an app for that, check ur balance,pay ur bills (not offer by celcom)
im currently on 98 V Promo which is (RM78+4.68GST) = RM82

and my speedtest
Attached Image

This post has been edited by zerokid: Mar 30 2016, 11:57 AM


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noircharacter
post Mar 30 2016, 11:37 AM

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Quit using Maxis since 2010 and switched to Celcom. Glad I stayed with Celcom.
kianwee
post Mar 30 2016, 11:57 AM

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QUOTE(zerokid @ Mar 30 2016, 11:33 AM)
Attached Image

goodbye maxis. RIP 2001-2016

Attached Image

what else u could ask more?
-unlimited spotify,apple music on top of data plan
- Internet Rollover
- Roaming social RM10/day
- auto billing discount 5%
and there is an app for that, check ur balance,pay ur bills (not offer by celcom)
Attached Image
*
After you receive that last SMS, your DiGi line activated?

This post has been edited by kianwee: Mar 30 2016, 11:58 AM
zerokid
post Mar 30 2016, 11:58 AM

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QUOTE(kianwee @ Mar 30 2016, 11:57 AM)
After you receive that last SMS, your DiGi line activated?
*
yes it took 24hours to activate. once i got the message my maxis line deactivate and i put my DiGi line can straight use

This post has been edited by zerokid: Mar 30 2016, 11:59 AM
ctandk
post Mar 30 2016, 01:37 PM

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QUOTE(jackbanner @ Mar 30 2016, 11:14 AM)
Yes you should. Good paymaster who has been paying about rm600 permonth for almost 20 years!!!
*
You mean ask them directly to offer me that? Any tricks?

QUOTE(mytaffeta @ Mar 30 2016, 06:01 AM)
call maxis cs, ask them if they got bttr plan for u, if no then pretend u need to know if there is any arrears need to pay so u can port out to other telco..

i did as above and they counter me with 68/78 plan.. good luck!
*
Need pretend no siok lo. They shouldn't be doing this at all. Just one plan for all.
So when you did that, before even start porting out by just saying wanted to port out over the phone call, they asap offer u the new plan?
Or while in process of porting out only offer u that? Please advise.

Once I really start porting out, I will not look back even they offer me. As I felt all these while I'm been cheated. Some more I also need cancel 1x zerolution which left 18 mth before porting out, if I accept their offer, my bill will look messy.

aeiou228
post Mar 30 2016, 01:50 PM

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QUOTE(ctandk @ Mar 30 2016, 01:37 PM)
You mean ask them directly to offer me that? Any tricks?
Need pretend no siok lo. They shouldn't be doing this at all. Just one plan for all.
So when you did that, before even start porting out by just saying wanted to port out over the phone call, they asap offer u the new plan?
Or while in process of porting out only offer u that? Please advise.

Once I really start porting out, I will not look back even they offer me. As I felt all these while I'm been cheated. Some more I also need cancel 1x zerolution which left 18 mth before porting out, if I accept their offer, my bill will look messy.
*
Maxis no longer behave like a big corporation, they are more like a Petaling Street vendors now, call you back and give you the last price only if you turn around and walk away.
attw
post Mar 30 2016, 02:46 PM

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QUOTE(aeiou228 @ Mar 30 2016, 01:50 PM)
Maxis no longer behave like a big corporation, they are more like a Petaling Street vendors now, call you back and give you the last price only if you turn around and walk away.
*
Well said
LovesicKz
post Mar 30 2016, 03:41 PM

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QUOTE(jovialguy @ Mar 29 2016, 08:58 PM)
was planning to port out to digi since got free iflix

then i give one last try for the live chat

they counter offer me with
rm78 5gb and unlimited calls n sms

seriously this should applies to all loyal customers
*
Same thing different answer. Seriously WTF!!! vmad.gif

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This post has been edited by LovesicKz: Mar 30 2016, 03:42 PM
jianminglok
post Mar 30 2016, 05:55 PM

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QUOTE(LovesicKz @ Mar 30 2016, 03:41 PM)
Same thing different answer. Seriously WTF!!!  vmad.gif

Attached Image
*
Got the same offer but I didn't accept it since it doesn't allow sub lines, stayed on Maxis for less than two months and still got this, seriously WTF. Even though I'm the one who got this, every other users using Maxis should have got this offer or even cheaper ones, WTH is Maxis doing? bangwall.gif
jianminglok
post Mar 30 2016, 05:56 PM

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QUOTE(jianminglok @ Mar 30 2016, 05:55 PM)
Got the same offer but I didn't accept it since it doesn't allow sub lines, stayed on Maxis for less than two months and still got this, seriously WTF. Even though I'm the one who got this, every other users using Maxis for a longer period of time than me should have got this offer or even cheaper ones, WTH is Maxis doing?  bangwall.gif
*
wc_how
post Mar 30 2016, 06:18 PM

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I was maxis 10 years customer. I ported out 2years ago to umobile, and then ported again to celcom 38 last year.
The main reason i ported out because they treat different customers with different standard.
I felt sad for the first day i ported out. But i feel happy now. If today i am still using maxis, my bill will be 2x+ more than my current plan. I was always looking chance to go back maxis but their plan always disappointing.
They claim they have the fastest network, which i agree but i don't really will pay rm188 for 7gb, which can be finish within 2hours. If they released the rm68 for 7gb 2years ago, i could stay happily. But today, unless they release for rm48 or lower, i will never go back.
SonnyCooL
post Mar 30 2016, 10:48 PM

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QUOTE(mytaffeta @ Mar 30 2016, 06:01 AM)
call maxis cs, ask them if they got bttr plan for u, if no then pretend u need to know if there is any arrears need to pay so u can port out to other telco..

i did as above and they counter me with 68/78 plan.. good luck!
*
QUOTE(dino89 @ Mar 30 2016, 08:07 AM)
I called maxis and they are still offering me with the MaxisOne 128 with 3GB+4GB with rebate of rm10 (rm118 for 7gb)
You are considered lucky they offered you with the 68/78 plan
*
QUOTE(didididiketto @ Mar 30 2016, 04:17 PM)
I get maxisone plan 5gb for onli RM78. Thanks for those who complain previously if not they onli offer it to those who wan to change plan onli  rclxms.gif
*
another shocking story, some one get offer cheaper than rm 68 5gb, unlimited call n sms, no Contract ..... can't believe that, maxis is seriously desperate now
ctandk
post Mar 31 2016, 01:37 AM

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QUOTE(aeiou228 @ Mar 30 2016, 01:50 PM)
Maxis no longer behave like a big corporation, they are more like a Petaling Street vendors now, call you back and give you the last price only if you turn around and walk away.
*
Let me give them a try and see. Thanks for advice.

This post has been edited by ctandk: Mar 31 2016, 01:38 AM
ctandk
post Mar 31 2016, 02:32 AM

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QUOTE(ctandk @ Mar 31 2016, 01:37 AM)
Let me give them a try and see. Thanks for advice.
*
Most stupid offer I heard from maxis.

Currently:
MOP 158 X1
MOP 128 X1
TM28 X1
SM 30 X1

They offered:
MOP 188 FROM MOP 158, 15GB SHAREABLE DATA
MOP 158 FROM MOP 128, 10GB SHAREABLE DATA
TM28 RETAIN
SM30 RETAIN

The 1st line monthly I hardly used 2GB. What's the point upgrade? Did they check my usage before offering.. Omg.

The 2nd line 3GB just nice a month.

They really want squeeze max profit per cust... Yes/no upgrade the best.. Sienz.

They say cancel zerolution need do it at centre can't over phone. I tell them nicely in 3 days no better offer I'll waste time go centre do. By then no matter what offer, I'll not stay.

This post has been edited by ctandk: Mar 31 2016, 02:34 AM
brutus
post Mar 31 2016, 05:44 AM

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QUOTE(ctandk @ Mar 31 2016, 02:32 AM)
They say cancel zerolution need do it at centre can't over phone. I tell them nicely in 3 days no better offer I'll waste time go centre do. By then no matter what offer, I'll not stay.
*
I know that feeling. Ported over to U Mobile since July last year and had been enjoying low monthly bills ever since. Used to pay about 170 monthly, now my bills about 80 only! Best thing is I got more data now and my YouTube is Free (certain time of the day).

This post has been edited by brutus: Mar 31 2016, 05:46 AM
jackbanner
post Mar 31 2016, 08:40 AM

On my way
****
Senior Member
654 posts

Joined: Jun 2009
That is not even half maxis package price! Good!!!


QUOTE(brutus @ Mar 31 2016, 05:44 AM)
I know that feeling. Ported over to U Mobile since July last year and had been enjoying low monthly bills ever since. Used to pay about 170 monthly, now my bills about 80 only! Best thing is I got more data now and my YouTube is Free (certain time of the day).
*
brutus
post Mar 31 2016, 11:28 AM

Regular
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Senior Member
1,716 posts

Joined: Jan 2003


QUOTE(jackbanner @ Mar 31 2016, 08:40 AM)
That is not even half maxis package price! Good!!!
*
Yes, you are correct. For those who are still contemplating, I will always tell them the Nike Slogan, Just Do It.

incredibless
post Mar 31 2016, 11:34 AM

Casual
***
Junior Member
418 posts

Joined: Jun 2012
i had ported out from maxis and today i receive billing via email and maxis still haven't terminate my account and still debit me. well guys better double check again with maxis to ensure them remove your credit card number. mad.gif
JayChouYEE
post Mar 31 2016, 11:35 AM

Enthusiast
*****
Senior Member
731 posts

Joined: Dec 2009
QUOTE(incredibless @ Mar 31 2016, 11:34 AM)
i had ported out from maxis and today i receive billing via email and maxis still haven't terminate my account and still debit me. well guys better double check again with maxis to ensure them remove your credit card number. mad.gif
*
I think this is the last bills from maxis.
peng1101
post Mar 31 2016, 11:41 AM

New Member
*
Newbie
4 posts

Joined: Sep 2015
QUOTE(sE_vIxEn @ Mar 29 2016, 03:12 PM)
Goodbye! Or rather... Good riddance!
*
I didn't receive this SMS from Maxis after i do port in to Celcom. Need wait how long to get this SMS ?
Autocountstick
post Mar 31 2016, 11:59 AM

Casual
***
Junior Member
465 posts

Joined: Jun 2014
QUOTE(JayChouYEE @ Mar 31 2016, 11:35 AM)
I think this is the last bills from maxis.
*
start play dirty with cancellation and delay sad.gif
incredibless
post Mar 31 2016, 12:08 PM

Casual
***
Junior Member
418 posts

Joined: Jun 2012
QUOTE(JayChouYEE @ Mar 31 2016, 11:35 AM)
I think this is the last bills from maxis.
*
Nope..i ported out in febuary, so in march oredi deducted the prorated charges. So I have cleared all but this morning i receive the bill again. mad.gif
hown
post Mar 31 2016, 12:26 PM

iPhone 12 mini
******
Senior Member
1,462 posts

Joined: Nov 2010
From: Penang



received calls from maxis asking for upgrade to oneplan158 and get 10GB data
I'm still under iPhone contract

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