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TSjackson5759
post Mar 9 2016, 10:18 PM, updated 5y ago

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EDITED: Maxis Official Statement

I'm from Sabah and now Maxis got special offer for all Sabah & Sarawak users and I don't know what exactly is the offer because Maxis is telling me there is a RM30 discount on my plan and my friend told me that Maxis told her the offer is 2GB extra data for her.

I'm very pissed off about Maxis earlier my friend decided to change her Maxis postpaid line to the Celcom postpaid plan which come with 10gb Data + unlimited calls. So once Celcom started to port her line, Maxis directly call my friend to counter offer her with this plan below

Offer 1 : Free Samsung Note 5 + RM 128 monthly + 5GB Data + Unlimited Calls & Sms + 2 Years Contract (She rejected this offer)
Offer 2 : RM 88 monthly + 8GB Data + Unlimited Calls & Sms + No Contract (She rejected this offer)
Offer 3 : RM 68 monthly + 5GB Data + Unlimited Calls & Sms + No Contract (She say consider first please call back after 1 hour)

1 Hour passed.....

Maxis called back and she reject one more time on that offer with the reason she promised Celcom to sign with them.

Once again maxis offer her with this

Offer 4 : RM 68 monthly + 7GB Data + Unlimited Calls & SMS + No Contract (and finally she say yes and proceed with this plan)

I'm so damn pissed when I heard this. I'm loyal Maxis customer for almost 10 Years with 5 Numbers under my IC and paying much more than my friend I didn't get such offer from Maxis and once I call them I questioned them about the plan that my friend received upon her termination and change to Celcom.

Maxis Customer Service buat bodoh there say they don't know anything about that and they can do nothing and can't give me the same offer. Maxis continue says that my friend is the selected customer group for this good plan. So I questioned again how do you guys do selection? If in terms of years staying with Maxis I'm more than her, if saying usage per month I also much more than my friend. So on what basis they select their customer that can entitled to such cheap plan? Is it base on customer group who wanted to terminate the service so they are selected and I need to perform termination on Maxis and change to Celcom only they can offer me? The CS keep saying no no no.. and continue say they can't do and dont know what can they do.

This is my main line plan

RM 188 monthly + 7GB Data + Unlimited Calls & Sms + No Contract

VS

RM 68 monthly + 7GB Data + Unlimited Calls & SMS + No Contract (My friend plan)

This stupid Maxis is treating their loyal customer like "Water Fish" / Idiot and I decided to quit this stupid Telco and also posting this so anyone is still using Maxis out there can read on how Maxis treating us like "Water Fish"

And there is special promotion for Sabah & Sarawak Maxis customer with RM30 discount on plan / 2GB extra data I don't know which one is true but both are telling by Maxis Customer Service. So if West Malaysian you felt unfair you can try to call Maxis and ask is this some kind of not so 1 Malaysia? Why East Malaysian getting better offer than West Malaysian.

No wonder Maxis boss can always remain at Malaysia top 3 richest man because there is too much "Water Fish" like us give donation to him.

Bye Maxis for letting me know how stupid am I this 10 years and how expensive you are. bangwall.gif bangwall.gif bangwall.gif bangwall.gif

Updated 10/03/16

called maxis again about balance to pay and check bill before i port out properly and I found that
my account still have a deposit of MYR 1200 inside.. I totally forgot about this deposit that I paid
many years ago. So I asked Maxis now all your plans don't require deposit anymore and why aren't
you refunding the old deposit to us? Maxis CS say you can only get refund up on your termination
of service with Maxis. I was like WTF now all no deposit but you still holding my money and don't want
to pay me back and say only terminate can refund deposit. FCK!


Update Again..

Just now went to settle my latest bill with Maxis so I can port out to Celcom and I heard the counter beside me porting in a digi customer and offering the RM68 plan with 5GB + Unlimited calls & sms. So I ask that counter CS what is with this RM68 plan then he say that this is the latest plan that Maxis going to launch tomorrow. Then I don't give shit about what he saying and left after I did my payment.

here is my new Celcom Sim Card! I don't give a shit if they really launch the RM68 plan tomorrow because they treated their customer like idiot and i don't feel like staying with this Maxis anymore.

user posted image

Maxis! Give me my f**king deposit worth of RM1200.00 because you told me there is no way I can get back unless I terminate the service.


Update 11/03/16

Maxis "Loyalty Department" CS just called and offer me the RM68 + 5+2GB(Sabah Sarawak Offer) + Unlimited Calls & Sms.

Then I questioned them that why I call in and request this promotion and I confirmed I'm a Maxis One Club Member + 10 years with Maxis why I dont entitle to this plan. They keep saying this is for invitation only.
And only for loyalty member. So once I asked again not because i ported out to Celcom so you give me this call? He answered NO with full confident.

So now they called me and counter offer me after I ported out to Celcom. So f**king efficient. When I reject the offer, they start defaming Celcom giving numbers don't know from where saying Celcom 4G Sucks.
Maxis is the best this and that.

After all the bullshits i got from them i insisted and say no. Then he sounds pretty pissed and ask WHY SIR WHY SIR.. I answered : Because I don't feel like staying with Maxis anymore you guys played with your loyal
customers. Then he started everything all over again..

I stop him halfway and say Decision Made. Bye Maxis. Then baru he gave up..

the number i got is from 03 2856 6000 which I Believe is their so called Loyalty Department. LOL!

anyone who want to try their luck can try calling this number and see if they can give you the same offer!

Bye Maxis and Here I COME CELCOM!


Update 04/04/16

Hi guys.. I never expect this thread will gone viral.. and after hearing from my friend I came back and have a look on this thread again..

Maxis, Thanks for responding to the thread but please let me know which part am I exaggerated? Is it the part I said "Water Fish" ?

That time I tried to call more than 3 times to 123 to request the so called invitation only offer, and they rejected. I also questioned is it because I need to port out only I can get the offer? They saying no.. It's all based on their system how they select loyalty customer to offer this awesome plan.

So I gave up, I decided to port out to Maxis, because I am not the selected customer for their awesome 68 plan that time.. After I get the Celcom sim card, within 24 hours I received a call from Maxis 03 2856 6000 saying that I am selected for the 68 plan! Hurray! and this totally disgusted me.. such a big company but they can act like that.

You can call this coincidence maybe? But there is too many ppl got this offer right after they decided to port out.. so all also coincidences?

Wake up @maxis I know it's impossible you can admit that your so called "Invitation Only" customer group was based on those people who decided to port out.. because that will make you looks even worse than what you are now.. but saying your ex-customer exaggerated without pointing which part I really exaggerating don't make sense at all and there is a lot people out there having the same experience like I do.

I'm just sharing my experience during the process I requesting the MYR68 Plan that my friend got it when she decided to port out.. But if you think the part that I said you are treating your customer like "Water Fish / Idiot" make you think this is not correct or exaggerated, ok I apologize for this part but that's how I feel that time as a customer of Maxis.

Don't try hard in covering the story but put more focus in launching the correct plan ASAP for everyone.. Not just your "selected customer" and "east malaysia" users..


Update 04/04/16

My friend just pm me telling her story with Maxis 68 plan for east Malaysian

She subscribed maxis promo plan for Sabah and Sarawak the other day, and ported out in less than a week.
The 5gb data is actually a 1+4 where that 4gb cannot be used in west msia (which they nvr mention to her at the first place).
And maxis told her they gonna bar her number cause she is using that plan in kl.

She subscribed this during she pay a visit back to her hometown at east Malaysia that day.

So please TAKE NOTE ON THIS!

This post has been edited by Maxis: Nov 25 2017, 04:50 PM
R4yMoNd
post Mar 9 2016, 10:21 PM

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I'm also a Maix user but i can say this kind of practice kinda unfair and not transparent .. soon will start loosing customer if they keep on trying to rip off their customer like this
annoymous1234
post Mar 9 2016, 10:40 PM

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Why don't u try porting out? Thry might give u that offer
ah_suknat
post Mar 9 2016, 10:54 PM

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Currently i am on maxis biz68 postpaid...4gb quota but after finish still got unlimited quota but very the slow but atleast can surf fb and lowyat and other simple websites.. Was paying around 70++ plus gst.

You guys know if other telco offer similar or better plan?
zarakiken
post Mar 9 2016, 11:34 PM

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I actually also wanna port out of maxis soon... because i feel the plan not as good as other telcos... lol... using since 2003... lol... gonna switch to celcom when i got the time... www...
fkinmeng
post Mar 10 2016, 12:16 AM

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port out so that they offer you.
XeactorZ
post Mar 10 2016, 12:27 AM

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QUOTE(ah_suknat @ Mar 9 2016, 10:54 PM)
Currently i am on maxis biz68 postpaid...4gb quota but after finish still got unlimited quota but very the slow but atleast can surf fb and lowyat and other simple websites.. Was paying around 70++ plus gst.

You guys know if other telco offer similar or better plan?
*
can consider celcom first gold RM 80 per month
hensky
post Mar 10 2016, 01:26 AM

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just call the cs and ask for the same plan, if cant get the offer then only port out.

i am using surfmore 50 for 1 year only, and they did offer me.
TSjackson5759
post Mar 10 2016, 01:28 AM

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QUOTE(hensky @ Mar 10 2016, 01:26 AM)
just call the cs and ask for the same plan, if cant get the offer then only port out.

i am using surfmore 50 for 1 year only, and they did offer me.
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what did they offer you?
jasonlim1
post Mar 10 2016, 01:36 AM

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Thank you for this awareness thread. I'll convince my whole family to port out of maxis.
Been their customer for 20years. It's time to survey other telco rates.
hensky
post Mar 10 2016, 01:36 AM

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QUOTE(jackson5759 @ Mar 10 2016, 01:28 AM)
what did they offer you?
*
I am from west malaysia,
RM68 for maxis one plan 158 - 5GB + unlimited call and sms + no contract <<<< my supp line use this
RM88 for maxis one plan 188 - 7GB + unlimited call and sms + no contract (1st 6 month free 1GB) <<< my principal use this

if you are from east malaysia, you can get extra 2GB/month for both plan.
soultaker
post Mar 10 2016, 01:38 AM

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QUOTE(ah_suknat @ Mar 9 2016, 10:54 PM)
Currently i am on maxis biz68 postpaid...4gb quota but after finish still got unlimited quota but very the slow but atleast can surf fb and lowyat and other simple websites.. Was paying around 70++ plus gst.

You guys know if other telco offer similar or better plan?
*
Celcom Gold 80. 10GB + unlimited call + unlimited sms + carry forward unused internet (not sure the limit). No contract.
Digi around RM128 9GB + unlimited call + unlimited sms.
U Mobile RM70 7GB + unlimited call.
TSjackson5759
post Mar 10 2016, 01:41 AM

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QUOTE(hensky @ Mar 10 2016, 01:36 AM)
I am from west malaysia,
RM68 for maxis one plan 158 - 5GB + unlimited call and sms + no contract  <<<< my supp line use this
RM88 for maxis one plan 188 - 7GB + unlimited call and sms + no contract (1st 6 month free 1GB)  <<< my principal use this

if you are from east malaysia, you can get extra 2GB/month for both plan.
*
see! they are acting stupid this afternoon.. i asked to chg my plan they say can't now directly can chg d.. what a china man company!
soultaker
post Mar 10 2016, 01:45 AM

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QUOTE(jackson5759 @ Mar 10 2016, 01:41 AM)
see! they are acting stupid this afternoon.. i asked to chg my plan they say can't now directly can chg d.. what a china man company!
*
let's porting out from maxis. currently pay rm50 for 1GB. ranting.gif
iwubpreve
post Mar 10 2016, 08:41 AM

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QUOTE(jackson5759 @ Mar 9 2016, 10:18 PM)
I'm from Sabah and now Maxis got special offer for all Sabah & Sarawak users and I don't know what exactly is the offer because Maxis is telling me there is a RM30 discount on my plan and my friend told me that Maxis told her the offer is 2GB extra data for her.

I'm very pissed off about Maxis earlier my friend decided to change her Maxis postpaid line to the Celcom postpaid plan which come with 10gb Data + unlimited calls. So once Celcom started to port her line, Maxis directly call my friend to counter offer her with this plan below

Offer 1 : Free Samsung Note 5 + RM 128 monthly + 5GB Data + Unlimited Calls & Sms + 2 Years Contract (She rejected this offer)
Offer 2 : RM 88 monthly + 8GB Data + Unlimited Calls & Sms + No Contract (She rejected this offer)
Offer 3 : RM 68 monthly + 5GB Data + Unlimited Calls & Sms + No Contract (She say consider first please call back after 1 hour)

1 Hour passed.....

Maxis called back and she reject one more time on that offer with the reason she promised Celcom to sign with them.

Once again maxis offer her with this

Offer 4 : RM 68 monthly + 7GB Data + Unlimited Calls & SMS + No Contract (and finally she say yes and proceed with this plan)

I'm so damn pissed when I heard this. I'm loyal Maxis customer for almost 10 Years with 5 Numbers under my IC and paying much more than my friend I didn't get such offer from Maxis and once I call them I questioned them about the plan that my friend received upon her termination and change to Celcom.

Maxis Customer Service buat bodoh there say they don't know anything about that and they can do nothing and can't give me the same offer. Maxis continue says that my friend is the selected customer group for this good plan. So I questioned again how do you guys do selection? If in terms of years staying with Maxis I'm more than her, if saying usage per month I also much more than my friend. So on what basis they select their customer that can entitled to such cheap plan? Is it base on customer group who wanted to terminate the service so they are selected and I need to perform termination on Maxis and change to Celcom only they can offer me? The CS keep saying no no no.. and continue say they can't do and dont know what can they do.

This is my main line plan

RM 188 monthly + 7GB Data + Unlimited Calls & Sms + No Contract

VS

RM 68 monthly + 7GB Data + Unlimited Calls & SMS + No Contract (My friend plan)

This stupid Maxis is treating their loyal customer like "Water Fish" / Idiot and I decided to quit this stupid Telco and also posting this so anyone is still using Maxis out there can read on how Maxis treating us like "Water Fish"

And there is special promotion for Sabah & Sarawak Maxis customer with RM30 discount on plan / 2GB extra data I don't know which one is true but both are telling by Maxis Customer Service. So if West Malaysian you felt unfair you can try to call Maxis and ask is this some kind of not so 1 Malaysia? Why East Malaysian getting better offer than West Malaysian.

No wonder Maxis boss can always remain at Malaysia top 3 richest man because there is too much "Water Fish" like us give donation to him.

Bye Maxis for letting me know how stupid am I this 10 years and how expensive you are.  bangwall.gif  bangwall.gif  bangwall.gif  bangwall.gif
*
thanks TS for sharing this. wanna ask RM128 with 5GB + free Samsung Note 5 available to west Malaysia?
TSjackson5759
post Mar 10 2016, 11:07 AM

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QUOTE(iwubpreve @ Mar 10 2016, 08:41 AM)
thanks TS for sharing this. wanna ask RM128 with 5GB + free Samsung Note 5 available to west Malaysia?
*
you can try port out and see if maxis call you to offer. because they only offer to their so called "selected" customer who decided to port out. fck this shit hole telco
ah_suknat
post Mar 10 2016, 11:45 AM

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QUOTE(soultaker @ Mar 9 2016, 05:38 PM)
Celcom Gold 80. 10GB + unlimited call + unlimited sms + carry forward unused internet (not sure the limit). No contract.
Digi around RM128 9GB + unlimited call + unlimited sms.
U Mobile RM70 7GB + unlimited call.
*
Ant telco that offer unlimited quota like maxis? Dont mind if its thorttled.
lucifah
post Mar 10 2016, 11:59 AM

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Thanks TS

Now you also made me realize I have been paying OnePlan 128 for nothing

I will port to other telcos soon

Unless they offer me a package as competitive as competing telcos
nexona88
post Mar 10 2016, 12:32 PM

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more people port out means less network congestion for Maxis, but more congestion for others telcos which can be seen recently (reported by fellow forummer) devil.gif
crusher
post Mar 10 2016, 01:37 PM

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This is the tricky part where they dont even open to all public. Soon or later it definitely will cause alot problems, especially they only set for 2 years for that plan.
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post Mar 10 2016, 01:44 PM

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QUOTE(soultaker @ Mar 10 2016, 01:45 AM)
let's porting out from maxis. currently pay rm50 for 1GB.  ranting.gif
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I am paying less than 50 for 4GB with Celcom (2GB weekdays + 2GB weekends)
jameslionhart
post Mar 10 2016, 01:46 PM

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QUOTE(jackson5759 @ Mar 10 2016, 01:41 AM)
see! they are acting stupid this afternoon.. i asked to chg my plan they say can't now directly can chg d.. what a china man company!
*
I believe the owner is not Chinese. Lol
ZeroKunz
post Mar 10 2016, 05:15 PM

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what to do.. its like that... haha... dat y i just port out from Maxis
nexona88
post Mar 10 2016, 05:19 PM

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QUOTE(ZeroKunz @ Mar 10 2016, 05:15 PM)
what to do.. its like that... haha... dat y i just port out from Maxis
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to which telco? hmm.gif
ZeroKunz
post Mar 10 2016, 05:43 PM

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QUOTE(nexona88 @ Mar 10 2016, 05:19 PM)
to which telco?  hmm.gif
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U mobile.... More freebies... extra 250MB Data Quota for port in number.... but will thinking change in future.. sometime the data is not stable
nexona88
post Mar 10 2016, 06:15 PM

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QUOTE(ZeroKunz @ Mar 10 2016, 05:43 PM)
U mobile.... More freebies... extra 250MB Data Quota for port in number.... but will thinking change in future.. sometime the data is not stable
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before u change again.

do test 1st the service by buying new simpack of the telco or ask those using it icon_rolleyes.gif
wil-i-am
post Mar 10 2016, 06:20 PM

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As usual, dun expect so much from Max Shit

This post has been edited by wil-i-am: Mar 10 2016, 06:20 PM
deeplyheartbroken
post Mar 10 2016, 06:23 PM

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Maxis don't ever value their loyal customers, forget it.
nexona88
post Mar 10 2016, 06:47 PM

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QUOTE(deeplyheartbroken @ Mar 10 2016, 06:23 PM)
Maxis don't ever value their loyal customers, forget it.
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so true ranting.gif mad.gif vmad.gif
wil-i-am
post Mar 10 2016, 07:00 PM

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Their sub base is so huge
Thus, if they lose 100 customers is equivalent to peanut
vuetnam
post Mar 10 2016, 09:56 PM

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I loyal to Maxis since 2011
my mum since ten years ++

but none of us get freebies or anything from maxis...
loyalty rebate my ass la maxis


I want to terminate contract have to pay hefty fee-RM220

but need to pay RM 158 for 3+2GB

shakehead.gif bangwall.gif
daylight_dancer
post Mar 10 2016, 10:10 PM

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what the heck. Now I'm angry.

Their service has been shitty! Their customer service agents are arrogant, stupid and don't seem to understand simple English.

I was a customer of Celcom for 9 years before I ported out because of crappy internet in the CITY CENTRE (KL) and bad reception in my house.

Now... Maxis. How come for the first time, the LTE has been so bad? Finished quota 18 days bef billing cycle AND I AM ALSO ON WIFI 80% of the time.

Ada ke.

Bloody Maxis.
royalz
post Mar 10 2016, 10:11 PM

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max shit...

just port out and never look back rclxms.gif
nexona88
post Mar 10 2016, 10:27 PM

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QUOTE(daylight_dancer @ Mar 10 2016, 10:10 PM)
what the heck. Now I'm angry.

Their service has been shitty! Their customer service agents are arrogant, stupid and don't seem to understand simple English.

I was a customer of Celcom for 9 years before I ported out because of crappy internet in the CITY CENTRE (KL) and bad reception in my house.

Now... Maxis. How come for the first time, the LTE has been so bad? Finished quota 18 days bef billing cycle AND I AM ALSO ON WIFI 80% of the time.

Ada ke.

Bloody Maxis.
*
so which telco u gonna port to now? innocent.gif
wil-i-am
post Mar 10 2016, 10:33 PM

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Lets boycott Max Shit
soultaker
post Mar 10 2016, 10:49 PM

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QUOTE(ah_suknat @ Mar 10 2016, 11:45 AM)
Ant telco that offer unlimited quota like maxis? Dont mind if its thorttled.
*
Maxis also throttle the speed once quota is reached. It's same for all telco.
nexona88
post Mar 10 2016, 10:51 PM

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let's boycott ranting.gif
ah_suknat
post Mar 10 2016, 10:53 PM

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QUOTE(soultaker @ Mar 10 2016, 02:49 PM)
Maxis also throttle the speed once quota is reached. It's same for all telco.
*
Other telco is throttle or straight not a single bit of quota after quota finished?

Which telco?
daylight_dancer
post Mar 10 2016, 11:01 PM

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QUOTE(nexona88 @ Mar 10 2016, 10:27 PM)
so which telco u gonna port to now?  innocent.gif
*
I dunno man. Dilemma. Celcom is terrible in my house, I can't receive or make calls unless I go outside or am upstairs. Digi is shit service and lousy prices. U-mob coverage is not great.

It's a toss between staying with Maxis of go back to celcom. I think I would blink.gif rather confused.gif suffer with Maxis since i can answer calls freely when I'm at home. blink.gif mega_shok.gif unsure.gif
soultaker
post Mar 10 2016, 11:03 PM

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QUOTE(ah_suknat @ Mar 10 2016, 10:53 PM)
Other telco is throttle or straight not a single bit of quota after quota finished?

Which telco?
*
I use Maxis and U Mobile, after quota finished both also throttle (64kbps). Even for Maxis business plan also got throttle after quota finished. But it's on 128kbps.
nexona88
post Mar 10 2016, 11:12 PM

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QUOTE(daylight_dancer @ Mar 10 2016, 11:01 PM)
I dunno man. Dilemma. Celcom is terrible in my house, I can't receive or make calls unless I go outside or am upstairs. Digi is shit service and lousy prices. U-mob coverage is not great.

It's a toss between staying with Maxis of go back to celcom. I think I would  blink.gif rather confused.gif  suffer with Maxis since i can answer calls freely when I'm at home.  blink.gif  mega_shok.gif  unsure.gif
*
oh if like that, need to stay with Maxis lor sad.gif
vuetnam
post Mar 11 2016, 12:21 AM

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maxis ooo maxis

sedarla

inb4 lemme quit maxis

bodo...
wil-i-am
post Mar 11 2016, 08:15 AM

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QUOTE(soultaker @ Mar 10 2016, 11:03 PM)
I use Maxis and U Mobile, after quota finished both also throttle (64kbps). Even for Maxis business plan also got throttle after quota finished. But it's on 128kbps.
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Some consolation from Maxis?
^Ware^wolf
post Mar 11 2016, 08:49 AM

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juz port out ... no need to rant .. maxis offer the most expensive plan ..
ckchan
post Mar 11 2016, 11:01 AM

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i've been using maxis for more than 10 years and i also feels that maxis is mistreating their loyal customer... port out port out!
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post Mar 11 2016, 11:09 AM

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QUOTE(jackson5759 @ Mar 9 2016, 10:18 PM)
I'm from Sabah and now Maxis got special offer for all Sabah & Sarawak users and I don't know what exactly is the offer because Maxis is telling me there is a RM30 discount on my plan and my friend told me that Maxis told her the offer is 2GB extra data for her.

I'm very pissed off about Maxis earlier my friend decided to change her Maxis postpaid line to the Celcom postpaid plan which come with 10gb Data + unlimited calls. So once Celcom started to port her line, Maxis directly call my friend to counter offer her with this plan below

Offer 1 : Free Samsung Note 5 + RM 128 monthly + 5GB Data + Unlimited Calls & Sms + 2 Years Contract (She rejected this offer)
Offer 2 : RM 88 monthly + 8GB Data + Unlimited Calls & Sms + No Contract (She rejected this offer)
Offer 3 : RM 68 monthly + 5GB Data + Unlimited Calls & Sms + No Contract (She say consider first please call back after 1 hour)

1 Hour passed.....

Maxis called back and she reject one more time on that offer with the reason she promised Celcom to sign with them.

Once again maxis offer her with this

Offer 4 : RM 68 monthly + 7GB Data + Unlimited Calls & SMS + No Contract (and finally she say yes and proceed with this plan)

I'm so damn pissed when I heard this. I'm loyal Maxis customer for almost 10 Years with 5 Numbers under my IC and paying much more than my friend I didn't get such offer from Maxis and once I call them I questioned them about the plan that my friend received upon her termination and change to Celcom.

Maxis Customer Service buat bodoh there say they don't know anything about that and they can do nothing and can't give me the same offer. Maxis continue says that my friend is the selected customer group for this good plan. So I questioned again how do you guys do selection? If in terms of years staying with Maxis I'm more than her, if saying usage per month I also much more than my friend. So on what basis they select their customer that can entitled to such cheap plan? Is it base on customer group who wanted to terminate the service so they are selected and I need to perform termination on Maxis and change to Celcom only they can offer me? The CS keep saying no no no.. and continue say they can't do and dont know what can they do.

This is my main line plan

RM 188 monthly + 7GB Data + Unlimited Calls & Sms + No Contract

VS

RM 68 monthly + 7GB Data + Unlimited Calls & SMS + No Contract (My friend plan)

This stupid Maxis is treating their loyal customer like "Water Fish" / Idiot and I decided to quit this stupid Telco and also posting this so anyone is still using Maxis out there can read on how Maxis treating us like "Water Fish"

And there is special promotion for Sabah & Sarawak Maxis customer with RM30 discount on plan / 2GB extra data I don't know which one is true but both are telling by Maxis Customer Service. So if West Malaysian you felt unfair you can try to call Maxis and ask is this some kind of not so 1 Malaysia? Why East Malaysian getting better offer than West Malaysian.

No wonder Maxis boss can always remain at Malaysia top 3 richest man because there is too much "Water Fish" like us give donation to him.

Bye Maxis for letting me know how stupid am I this 10 years and how expensive you are.  bangwall.gif  bangwall.gif  bangwall.gif  bangwall.gif
*
Then just quit maxis and get the same counter offer. You actually think being loyal will entitle you with more discounts?
How naïve. If they can get away charging more to loyal customers, then why should they change. You see without your friend divulging the details on the counteroffer, lets face it you wouldn't know that you were being ripped off and you would continue paying the same amount.









entire
post Mar 11 2016, 11:19 AM

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Thanks TS for let me noe BTW i already port out from maxis

QUOTE(daylight_dancer @ Mar 10 2016, 11:01 PM)
I dunno man. Dilemma. Celcom is terrible in my house, I can't receive or make calls unless I go outside or am upstairs. Digi is shit service and lousy prices. U-mob coverage is not great.

It's a toss between staying with Maxis of go back to celcom. I think I would  blink.gif rather confused.gif  suffer with Maxis since i can answer calls freely when I'm at home.  blink.gif  mega_shok.gif  unsure.gif
*
Same my home also celcom line not so good for me i use celcom postpaid rm 30 get 3gb and 60min call and maxis prepaid (not often active but make sure top up when the line not active too long) so i divert my celcom no to my maxis no if someone call at least i still can answer.
rifbook
post Mar 11 2016, 11:21 AM

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better guna DIGI. lebih telus ...kalau celcom pn xtau laa...
yhcyber
post Mar 11 2016, 11:27 AM

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Been Maxxshit customer for 14 years, untill port out to Celcom due to expensive plan + bad coverage for both of my home and working place + suck customer service.

To be frank, maxis nowaday had sub their CS to 3rd party, that's the reason when you call them, they apa pun tak tau, if there is an offer from maxis, its directly from principal, so if you port out maxis themselves wont knew it until they submitted the request from CS (outsource cmpy) to principal.

Sometimes you need to weight the pro and cons of each telco, not just the package and price, but the coverage of the place you most in, like your house area and working area, no point to get cheapest 10Gb but cant load a single webpage in your house, right?

I m celcom user now, and i found a excellent and very friendly Celcom Bluecube in Nu Sentral, which near to my place, they solve my issue within a click! Because of them i had port out all my 4 Maxxshit lines to them and subscribe all to FIRST GOLD package and i m very happy to use it till now

This post has been edited by yhcyber: Mar 11 2016, 11:29 AM
nexona88
post Mar 11 2016, 11:49 AM

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more people port out means more network congestion for digi & celcom devil.gif

I'm very happy thumbsup.gif
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post Mar 11 2016, 11:59 AM

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its very normal for businesses to offer individual offers. especially to a customer they found trying to go to another business. if you want that offer to, try migrate to other telco and see how. anyway, its random. all telcos do that too, including celcom.
wil-i-am
post Mar 11 2016, 12:58 PM

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Bye bye Max Shit
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post Mar 11 2016, 12:59 PM

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post Mar 11 2016, 02:25 PM

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QUOTE(yhcyber @ Mar 11 2016, 11:27 AM)
Been Maxxshit customer for 14 years, untill port out to Celcom due to expensive plan + bad coverage for both of my home and working place + suck customer service.

To be frank, maxis nowaday had sub their CS to 3rd party, that's the reason when you call them, they apa pun tak tau, if there is an offer from maxis, its directly from principal, so if you port out maxis themselves wont knew it until they submitted the request from CS (outsource cmpy) to principal.

Sometimes you need to weight the pro and cons of each telco, not just the package and price, but the coverage of the place you most in, like your house area and working area, no point to get cheapest 10Gb but cant load a single webpage in your house, right?

I m celcom user now, and i found a excellent and very friendly Celcom Bluecube in Nu Sentral, which near to my place, they solve my issue within a click! Because of them i had port out all my 4 Maxxshit lines to them and subscribe all to FIRST GOLD package and i m very happy to use it till now
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The Bluecube centres are good. Better than Maxis ones.
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post Mar 11 2016, 04:04 PM

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QUOTE(entire @ Mar 11 2016, 11:19 AM)
Thanks TS for let me noe BTW i already port out from maxis
Same my home also celcom line not so good for me i use celcom postpaid rm 30 get 3gb and 60min call and maxis prepaid (not often active but make sure top up when the line not active too long) so i divert my celcom no to my maxis no if someone call at least i still can answer.
*
How you divert a call? Any charges?
nairud
post Mar 11 2016, 04:16 PM

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How come all of you gets RM68 promo?

I ported before CNY and they called me the same day offering RM78+5gb+unlimited calls & sms + contract. thinking that it's a good deal I agreed

now i'm not that happy with maxis.. why not standardize the offer to everyone who port out? CS said there's are certain criteria that needs to be met to get cheaper price. doesnt make sense at all, if i'm calling lesser than B and yet i get 78 B gets 68 coz both new package calls are free already. makes no difference in the bill
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QUOTE(nairud @ Mar 11 2016, 04:16 PM)
How come all of you gets RM68 promo?

I ported before CNY and they called me the same day offering RM78+5gb+unlimited calls & sms + contract. thinking that it's a good deal I agreed

now i'm not that happy with maxis.. why not standardize the offer to everyone who port out? CS said there's are certain criteria that needs to be met to get cheaper price. doesnt make sense at all, if i'm calling lesser than B and yet i get 78 B gets 68 coz both new package calls are free already. makes no difference in the bill
*
since without contract, try to port out again?
Autocountstick
post Mar 11 2016, 04:44 PM

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All expensive including tv nothing cheap from them, think twice
JayChouYEE
post Mar 11 2016, 05:11 PM

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QUOTE(nairud @ Mar 11 2016, 04:16 PM)
How come all of you gets RM68 promo?

I ported before CNY and they called me the same day offering RM78+5gb+unlimited calls & sms + contract. thinking that it's a good deal I agreed

now i'm not that happy with maxis.. why not standardize the offer to everyone who port out? CS said there's are certain criteria that needs to be met to get cheaper price. doesnt make sense at all, if i'm calling lesser than B and yet i get 78 B gets 68 coz both new package calls are free already. makes no difference in the bill
*
don't feel like this,think those pay 158 and 188,you already lucky only pay 78.

Note:currently look like more cheaper,some of them get 78 7gb+unlimited calls & sms
Titan_Gunners
post Mar 11 2016, 05:42 PM

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QUOTE(nairud @ Mar 11 2016, 04:16 PM)
How come all of you gets RM68 promo?

I ported before CNY and they called me the same day offering RM78+5gb+unlimited calls & sms + contract. thinking that it's a good deal I agreed

now i'm not that happy with maxis.. why not standardize the offer to everyone who port out? CS said there's are certain criteria that needs to be met to get cheaper price. doesnt make sense at all, if i'm calling lesser than B and yet i get 78 B gets 68 coz both new package calls are free already. makes no difference in the bill
*
This is their 1st move to retain port out customers. Many rejected it due to 2 years contract.
After that, they offer same package without package, and some did take the offer and stay with Maxis
fattfatt1818
post Mar 11 2016, 05:52 PM

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QUOTE(rifbook @ Mar 11 2016, 11:21 AM)
better guna DIGI. lebih telus ...kalau celcom pn xtau laa...
*
not so good experience for me with digi terus potong..cant get thru cs 4 times a day and just disconnect our call..ask payment all channel come sms n email asking for payment..plus my location digi not so good ..only sialcom and maxshit can use..
fattfatt1818
post Mar 11 2016, 05:53 PM

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QUOTE(rifbook @ Mar 11 2016, 11:21 AM)
better guna DIGI. lebih telus ...kalau celcom pn xtau laa...
*
not so good experience for me with digi terus potong..cant get thru cs 4 times a day and just disconnect our call..ask payment all channel come sms n email asking for payment..plus my location digi not so good ..only sialcom and maxshit can use..
x-frame
post Mar 11 2016, 05:55 PM

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TS, you ni katak bawah tempurung atau kurang bijak?

This is call marketing and the main purpose of marketing is to gain market share.

Did Maxis ask you to stay with them? NO.
Did maxis point a gun to you and ask you to stay with them? NO.
Did maxis tell you in the contract that you will get the best ever plan if you are loyal? NO.
So what's your argument?

If others can offer you better rate, just go. Why wait? People change their job for better salary, and if you pandai pandai be so damn loyal and company dont pay you as high as others, then it's the company fault?

If you are a damn good employee, then your company will counter you to stay.

So TS, what's the benefit of being LOYAL? Anything written in the contract?


Anyway TS : http://www.lowyat.net/2016/97911/maxis-now...-for-rm68month/


This post has been edited by x-frame: Mar 11 2016, 06:03 PM
nexona88
post Mar 11 2016, 06:52 PM

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QUOTE(fattfatt1818 @ Mar 11 2016, 05:52 PM)
not so good experience for me with digi terus potong..cant get thru cs 4 times a day and just disconnect our call..ask payment all channel come sms n email asking for payment..plus my location digi not so good ..only sialcom and maxshit can use..
*
well your area Digi no good. even they give cheap plan also no use leh bye.gif

as for useless CS. Celcom also same thing. Maxis got some bad, some okay. see your luck how cool2.gif
wil-i-am
post Mar 11 2016, 06:57 PM

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Maxis strategy is to increase top line, i.e. Revenue
Thus, they r not worry on d churn
attw
post Mar 11 2016, 06:59 PM

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Attached Image

I thought the maxis OnePlan 128 only had 3GB of data, but why is it 5GB in their ad for this special plan for EM customers? I think the quota for the other plans are higher as well. Have maxis been taking us WM customers for a ride all this while?

I've not complained about paying the high prices for maxis before but when maxis shows favouritism to the other side like a bunch of politicians trying to score votes, then it's time to reevaluate this...
nexona88
post Mar 11 2016, 06:59 PM

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kick out all those cheapo plan people & maintain the high end ARPU devil.gif
ieR
post Mar 11 2016, 07:04 PM

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well... maxis line coverage in sarawak is TERRIBLE. most users are in CELCOM due to really really WIDE coverage even in middle of NOWHERE. wink.gif

now they trying to pull back more customer to maxis in EM....

btw, im in process to port out to celcom, still waiting for maxis to call me for offer.
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post Mar 11 2016, 07:17 PM

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QUOTE(ieR @ Mar 11 2016, 07:04 PM)
well... maxis line coverage in sarawak is TERRIBLE. most users are in CELCOM due to really really WIDE coverage even in middle of NOWHERE. wink.gif

now they trying to pull back more customer to maxis in EM....

btw, im in process to port out to celcom, still waiting for maxis to call me for offer.
*
Once you get the MNP sms from celcom that ur request is being process, maxis guy will call u.
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post Mar 11 2016, 08:19 PM

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I'd port I if I could but am still on contract for the next 18 months.... Cr*p...

https://www.imoney.my/articles/are-malaysia...for-mobile-data
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post Mar 11 2016, 08:42 PM

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well said finally, this is golden

i also been with Maxis 10yrs+ & nvr proud of it or ask for better treatment, i feel expensive i call for plan adjustment & get cheaper deal tats it

and NONE OF YOUR FUCKING BUISINESS (not saying to u x-frame) I stay with Maxis

chill~


QUOTE(x-frame @ Mar 11 2016, 05:55 PM)
TS, you ni katak bawah tempurung atau kurang bijak?

This is call marketing and the main purpose of marketing is to gain market share.

Did Maxis ask you to stay with them? NO.
Did maxis point a gun to you and ask you to stay with them? NO.
Did maxis tell you in the contract that you will get the best ever plan if you are loyal? NO.
So what's your argument?

If others can offer you better rate, just go. Why wait? People change their job for better salary, and if you pandai pandai be so damn loyal and company dont pay you as high as others, then it's the company fault?

If you are a damn good employee, then your company will counter you to stay.

So TS, what's the benefit of being LOYAL? Anything written in the contract?
Anyway TS : http://www.lowyat.net/2016/97911/maxis-now...-for-rm68month/
*
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post Mar 11 2016, 10:32 PM

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QUOTE(attw @ Mar 11 2016, 06:59 PM)
Attached Image

I thought the maxis OnePlan 128 only had 3GB of data, but why is it 5GB in their ad for this special plan for EM customers? I think the quota for the other plans are higher as well. Have maxis been taking us WM customers for a ride all this while?

I've not complained about paying the high prices for maxis before but when maxis shows favouritism to the other side like a bunch of politicians trying to score votes, then it's time to reevaluate this...
*
this plan needs new subscription according to lowyat, meaning new number. mnp from other telco not allowed.
xzilem
post Mar 12 2016, 09:35 AM

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QUOTE(wingwp @ Mar 11 2016, 08:42 PM)
well said finally, this is golden

i also been with Maxis 10yrs+ & nvr proud of it or ask for better treatment, i feel expensive i call for plan adjustment & get cheaper deal tats it

and NONE OF YOUR FUCKING BUISINESS (not saying to u x-frame) I stay with Maxis

chill~
*
Wow, you're one of those who pay rm10 for 1 teh tarik at mamak because it feel premium.

For your information that's what we're doing now, calling cs for plan adjustment because we feel current plan is expensive, but unfortunately they didn't want to offer us. They only offer the revised plan when we want to port out.

Do you feel premium and high class when you pay rm158 while other people pay rm68 for the same plan?
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post Mar 12 2016, 10:01 AM

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QUOTE(wingwp @ Mar 11 2016, 08:42 PM)
well said finally, this is golden

i also been with Maxis 10yrs+ & nvr proud of it or ask for better treatment, i feel expensive i call for plan adjustment & get cheaper deal tats it

and NONE OF YOUR FUCKING BUISINESS (not saying to u x-frame) I stay with Maxis

chill~
*
well you sure is a loaded and die hard loyal of Maxis thumbup.gif thumbup.gif thumbup.gif , if the telco suit you need stay with ya. We just want to get what really deserve and as always be the

wise consumers rclxm9.gif rclxm9.gif rclxm9.gif . whistling.gif whistling.gif whistling.gif
fattfatt1818
post Mar 12 2016, 02:36 PM

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[quote=nexona88,Mar 11 2016, 06:52 PM]
well your area Digi no good. even they give cheap plan also no use leh bye.gif

as for useless CS. Celcom also same thing. Maxis got some bad, some okay. see your luck how cool2.gif
*

maxis bad?just complaint cfm or skmm..have plenty bad experience with their rude no otak cs via 123 ..
citacitata
post Mar 12 2016, 04:29 PM

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QUOTE(ieR @ Mar 11 2016, 07:04 PM)
well... maxis line coverage in sarawak is TERRIBLE. most users are in CELCOM due to really really WIDE coverage even in middle of NOWHERE. wink.gif

now they trying to pull back more customer to maxis in EM....

btw, im in process to port out to celcom, still waiting for maxis to call me for offer.
*
For data n line. Sarikei, Sibu, Bintulu, Miri, Baram Maxis > Celcom... Celcom doesn't even have stable 3g in PermyJaya, Miri.

Celcom wide? haha. most Longs in Miri still have Maxis 3G, but Celcom sorry la...
wingwp
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fucuk u, did u read any word i said with "loyal" cipek

QUOTE(junkyman @ Mar 12 2016, 10:01 AM)
well you sure is a loaded and die hard loyal of Maxis  thumbup.gif  thumbup.gif  thumbup.gif , if the telco suit you need stay with ya. We just want to get what really deserve and as always be the

wise consumers  rclxm9.gif  rclxm9.gif  rclxm9.gifwhistling.gif  whistling.gif  whistling.gif
*
junkyman
post Mar 12 2016, 09:20 PM

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QUOTE(wingwp @ Mar 12 2016, 08:21 PM)
fucuk u, did u read any word i said with "loyal" cipek
*
From your reaction sure lol
wingwp
post Mar 12 2016, 10:38 PM

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wher got so obvious .. Im just lazy

QUOTE(junkyman @ Mar 12 2016, 09:20 PM)
From your reaction sure lol
*
nexona88
post Mar 12 2016, 11:20 PM

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QUOTE(citacitata @ Mar 12 2016, 04:29 PM)
For data n line. Sarikei, Sibu, Bintulu, Miri, Baram Maxis > Celcom... Celcom doesn't even have stable 3g in PermyJaya, Miri.

Celcom wide? haha. most Longs in Miri still have Maxis 3G, but Celcom sorry la...
*
digi okay or not? hmm.gif some say in sarawak digi & maxis wins!
siles1991
post Mar 12 2016, 11:27 PM

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I still got 1 year contract with maxis, if wanna cancel how much ar guys? I'm sick of paying 68-78 for only 1GB plan...
vuetnam
post Mar 12 2016, 11:47 PM

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QUOTE(siles1991 @ Mar 12 2016, 11:27 PM)
I still got 1 year contract with maxis, if wanna cancel how much ar guys? I'm sick of paying 68-78 for only 1GB plan...
*
ask Maxis how much is the termination fee... usually based on phone that u registered with the plam

mine redmi4g..so termination penalty RM 220.

next week, U Mobile here I kam
citacitata
post Mar 13 2016, 12:22 AM

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QUOTE(nexona88 @ Mar 12 2016, 11:20 PM)
digi okay or not? hmm.gif some say in sarawak digi & maxis wins!
*
digi I can only comment in town centers. it's reasonable.
siles1991
post Mar 13 2016, 01:19 AM

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QUOTE(vuetnam @ Mar 12 2016, 11:47 PM)
ask Maxis how much is the termination fee... usually based on phone that u registered with the plam

mine redmi4g..so termination penalty RM 220.

next week, U Mobile here I kam
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it was a note 4, but it wasn't free device.
drxgrey
post Mar 13 2016, 02:57 AM

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With all the fuss goin on, im still with Maxis tho. I've found out Maxis are quite tricky with the new MaxisONE EM plan. I've changed from 5GB SurfMore to MaxisONE 1GB + Free 4GB MaxisONE Promo plan (quoted from the SMS received)

So, there, the tricky part was "MaxisONE 1GB" and then there's this "Free 4GB MaxisONE Promo" attached ohmy.gif
ragecat
post Mar 13 2016, 05:18 AM

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You get what you pay for I guess. Coverage is key. tongue.gif
wil-i-am
post Mar 13 2016, 07:48 AM

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They r still loyal supporter of Max Shit out there
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post Mar 13 2016, 08:23 AM

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QUOTE(drxgrey @ Mar 13 2016, 02:57 AM)
With all the fuss goin on, im still with Maxis tho. I've found out Maxis are quite tricky with the new MaxisONE EM plan. I've changed from 5GB SurfMore to MaxisONE 1GB + Free 4GB MaxisONE Promo plan (quoted from the SMS received)

So, there, the tricky part was "MaxisONE 1GB" and then there's this "Free 4GB MaxisONE Promo" attached ohmy.gif
*
how much is the new plan? when did u change?
shinnsohai
post Mar 13 2016, 08:50 AM

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how is celcom coverage
as compared to maxis ?
drxgrey
post Mar 13 2016, 10:01 AM

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QUOTE(janson_kaniaz @ Mar 13 2016, 08:23 AM)
how much is the new plan? when did u change?
*
Just yesterday evening.. Its the MaxisONE68 for East Msia promo.

QUOTE
If you’re residing in Sabah and Sarawak, Maxis now has an attractive MaxisONE plan that offers unlimited calls & SMS, 5GB all day mobile data and unlimited “burung-hantu” internet at only RM68/month. That’s cheaper than the now-defunct SurfMore 75 (RM75/month) plan that comes with 5GB of data.


The "burung-hantu" comes with 1,024gb of data for the off peak period (1AM-7AM)
Thrust
post Mar 13 2016, 10:05 AM

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I am on Digi & recently changed my plan.. Paying only RM45 for free 50mins air time & 3GB data. Best of all, can add 3 F&F number for unlimited calls.
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post Mar 13 2016, 11:25 AM

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QUOTE(ragecat @ Mar 13 2016, 05:18 AM)
You get what you pay for I guess. Coverage is key. tongue.gif
*
Question Is their coverage better than other telco by 100%? So they charge 100% higher than other telco?
Btw i am both maxis and celcom users, no different in coverage. Sometime indoor celcom got signal, maxis no signal. Mainly in klang valley.

This post has been edited by hensky: Mar 13 2016, 11:26 AM
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post Mar 13 2016, 12:43 PM

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QUOTE(hensky @ Mar 13 2016, 11:25 AM)
Question Is their coverage better than other telco by 100%? So they charge 100% higher than other telco?
Btw i am both maxis and celcom users, no different in coverage. Sometime indoor celcom got signal, maxis no signal. Mainly in klang valley.
*
Even if their coverage is better, I cannot fathom why would their Marketing department come up with such a blatantly discriminatory plan benefitting East Malaysia residents only and at the same time invite the wrath of West Malaysia customers, which makes up a huge percentage of their subscription base. It's a wonder the marketing department of U Mobile, DiGi and Celcom haven't seized the opportunity to troll maxis. Maybe they are sleeping too.

That said, I just got myself a prepaid Celcom sim. Gonna start evaluating their network for the future.

This post has been edited by attw: Mar 13 2016, 12:43 PM
nexona88
post Mar 13 2016, 01:07 PM

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QUOTE(shinnsohai @ Mar 13 2016, 08:50 AM)
how is celcom coverage
as compared to maxis ?
*
depend on area.

Some place Celcom better, some place sucks but Maxis good

icon_rolleyes.gif

for more accurate info. can ask Celcom & Maxis users in your area innocent.gif
wil-i-am
post Mar 13 2016, 02:09 PM

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QUOTE(shinnsohai @ Mar 13 2016, 08:50 AM)
how is celcom coverage
as compared to maxis ?
*
There is no perfect coverage for each Telco in all locations
shinnsohai
post Mar 13 2016, 04:17 PM

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QUOTE(nexona88 @ Mar 13 2016, 01:07 PM)
depend on area.

Some place Celcom better, some place sucks but Maxis good

icon_rolleyes.gif

for more accurate info. can ask Celcom & Maxis users in your area  innocent.gif
*
QUOTE(wil-i-am @ Mar 13 2016, 02:09 PM)
There is no perfect coverage for each Telco in all locations
*
I also worrying about that leh
because i see over pages of replies
saying that , mostly celcom only got 3G coverage not till 4G
even like cities area shah alam

quasi
post Mar 13 2016, 05:12 PM

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for years, east malaysians have always had to pay more for normal goods. (realize that most things have a west malaysia and an east malaysia price?)

now that east malaysia has a better deal, suddenly everyone's having an outcry.
nexona88
post Mar 13 2016, 05:14 PM

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QUOTE(shinnsohai @ Mar 13 2016, 04:17 PM)
I also worrying about that leh
because i see over pages of replies
saying that , mostly celcom only got 3G coverage not till 4G
even like cities area shah alam
*
no telco have 100%.. Need to give and take lor sad.gif
wil-i-am
post Mar 13 2016, 05:20 PM

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QUOTE(shinnsohai @ Mar 13 2016, 04:17 PM)
I also worrying about that leh
because i see over pages of replies
saying that , mostly celcom only got 3G coverage not till 4G
even like cities area shah alam
*
Shah Alam can b further broken into urban n rural too
shinnsohai
post Mar 13 2016, 07:14 PM

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QUOTE(nexona88 @ Mar 13 2016, 05:14 PM)
no telco have 100%.. Need to give and take lor sad.gif
*
QUOTE(wil-i-am @ Mar 13 2016, 05:20 PM)
Shah Alam can b further broken into urban n rural too
*
rclxms.gif rclxms.gif
although not 100%
Its like all other telco companies having competition
yet Maxis is still like on stagnant, lansi that they having prior customer base

Yalo S.A very big also biggrin.gif
Im a outsider after all laugh.gif , tak tau lur
nexona88
post Mar 13 2016, 07:29 PM

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QUOTE(quasi @ Mar 13 2016, 05:12 PM)
for years, east malaysians have always had to pay more for normal goods. (realize that most things have a west malaysia and an east malaysia price?)

now that east malaysia has a better deal, suddenly everyone's having an outcry.
*
so u gonna support Maxis plan by subscribing it innocent.gif
wil-i-am
post Mar 13 2016, 08:15 PM

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QUOTE(shinnsohai @ Mar 13 2016, 07:14 PM)
yet Maxis is still like on stagnant, lansi that they having prior customer base
*
Their ego is too High

nexona88
post Mar 13 2016, 08:31 PM

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QUOTE(shinnsohai @ Mar 13 2016, 07:14 PM)
rclxms.gif  rclxms.gif
although not 100%
Its like all other telco companies having competition
yet Maxis is still like on stagnant, lansi that they having prior customer base

*
well now as u can see, a lot user are porting out to others telco.

soon they would learn lesson how big mistake they done devil.gif
!@#$%^
post Mar 13 2016, 08:51 PM

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QUOTE(nexona88 @ Mar 13 2016, 08:31 PM)
well now as u can see, a lot user are porting out to others telco.

soon they would learn lesson how big mistake they done  devil.gif
*
more competition the better. consumer will benefit in the end.
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post Mar 13 2016, 08:54 PM

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QUOTE(alexanderclz @ Mar 13 2016, 08:51 PM)
more competition the better. consumer will benefit in the end.
*
yeah. it's better to have competition rclxm9.gif


wil-i-am
post Mar 13 2016, 08:57 PM

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QUOTE(alexanderclz @ Mar 13 2016, 08:51 PM)
more competition the better. consumer will benefit in the end.
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Eventually consumer will b spoilt tongue.gif
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post Mar 13 2016, 08:59 PM

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QUOTE(wil-i-am @ Mar 13 2016, 08:57 PM)
Eventually consumer will b spoilt  tongue.gif
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yep. then the telco will start removing the benefits 1 by 1 and the cycle continues. lol
ragecat
post Mar 14 2016, 10:36 AM

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Yay for more competition and hopefully an unlimited data package! Sei Maxis no unlimited data plan. I want to switch out yet reluctant. Putting price aside, switching out of something that don't give me problems (and I travel a lot) to something that might give me problems a bit risky leh.

I think regarding the EM issue, cannot look at it that way. EM and WM 2 different markets. If Maxis wants to target getting more subscribers there, then ofcourse they issue promo. Another example would be banks offering better rates to new customers or new to bank customers just to get their business.
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Coverage is the key, then the package and price. No point to get the best package in town but no coverage in your active area.

To me, urban life will be U Mobile + Celcom \ Digi, Outstation will be Maxis (west coast) and Celcom (East coast)

Maxis marketing strategy is way different than usual, i agree that a plan for EM is a good plan, who knows they had another nice plan to WM users? although the chances is slim laa... if got they already launch to keep themselves in the game

To me they doing something like maintaining WM market and expanding EM market, grab it 1st before others. hat's my gut feel laa

Cheers!

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post Mar 14 2016, 10:30 PM

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QUOTE(ragecat @ Mar 14 2016, 10:36 AM)
Yay for more competition and hopefully an unlimited data package! Sei Maxis no unlimited data plan. I want to switch out yet reluctant. Putting price aside, switching out of something that don't give me problems (and I travel a lot) to something that might give me problems a bit risky leh.

I think regarding the EM issue, cannot look at it that way. EM and WM 2 different markets. If Maxis wants to target getting more subscribers there, then ofcourse they issue promo. Another example would be banks offering better rates to new customers or new to bank customers just to get their business.
*
You got the points here. Coverage is the key and EM is another market. Unfortunately, many cant see it that way.
lim.yw0330
post Mar 15 2016, 09:53 AM

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I requested a port out then maxis called me this morning to offer me RM88 7GB + 1GB( for first 6 months) + spotify premium with 15gb streaming music + unlimited calls and sms. Well played maxis, well played. If they launch this kinda package earlier, people wouldn't even port out from them the first place, why the hassle?
iwubpreve
post Mar 15 2016, 11:25 AM

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QUOTE(lim.yw0330 @ Mar 15 2016, 09:53 AM)
I requested a port out then maxis called me this morning to offer me RM88 7GB + 1GB( for first 6 months) + spotify premium with 15gb streaming music + unlimited calls and sms. Well played maxis, well played. If they launch this kinda package earlier, people wouldn't even port out from them the first place, why the hassle?
*
just take RM68 5GB + unlimited call sms enough liao smile.gif

need to port out at celcom only will get this invitation for being "loyal"
vassilius
post Mar 15 2016, 02:21 PM

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am on Maxis One plan... just walk into Celcom centre and port over to First Gold plan

i have been with u since secondary school on Prepaid and Postpaid till now 31yo, and this is how u treat ur loyal customer... me and my entire family of Maxis are porting over to Celcom....

fuck u Maxis... ranting.gif
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post Mar 15 2016, 02:25 PM

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QUOTE(iwubpreve @ Mar 15 2016, 11:25 AM)
just take RM68 5GB + unlimited call sms enough liao smile.gif

need to port out at celcom only will get this invitation for being "loyal"
*
because theres still too much 'loyal' with MAXIS, so they are not worry bout it, and when you port out, they counter offer which some 'loyal' customers will gladly accept it icon_rolleyes.gif icon_rolleyes.gif icon_rolleyes.gif
vlcw
post Mar 15 2016, 02:58 PM

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Fuck maxis, I went to cheras branch just now to change plan. They said this oneplan68 is only for east malaysia, is time to port out. I dont want to be water fish anymore.
xzilem
post Mar 15 2016, 03:25 PM

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QUOTE(junkyman @ Mar 15 2016, 02:25 PM)
because theres still too much 'loyal' with MAXIS, so they are not worry bout it, and when you port out, they counter offer which some 'loyal' customers will gladly accept it  icon_rolleyes.gif  icon_rolleyes.gif  icon_rolleyes.gif
*
Well, if they offer me that RM68/RM88 plan, i'll also gladly accept it biggrin.gif.

Anyway currently with Celcom 1st Gold + Hotlink EM/EC = Godly Quota + Stack full Coverage + Call divert/Forwarding
cucubud
post Mar 15 2016, 04:22 PM

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QUOTE(lim.yw0330 @ Mar 15 2016, 09:53 AM)
I requested a port out then maxis called me this morning to offer me RM88 7GB + 1GB( for first 6 months) + spotify premium with 15gb streaming music + unlimited calls and sms. Well played maxis, well played. If they launch this kinda package earlier, people wouldn't even port out from them the first place, why the hassle?
*
Did you ask them after the 6th month, what will the package be?

loutze
post Mar 15 2016, 04:30 PM

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QUOTE(jackson5759 @ Mar 9 2016, 10:18 PM)
I'm from Sabah and now Maxis got special offer for all Sabah & Sarawak users and I don't know what exactly is the offer because Maxis is telling me there is a RM30 discount on my plan and my friend told me that Maxis told her the offer is 2GB extra data for her.

I'm very pissed off about Maxis earlier my friend decided to change her Maxis postpaid line to the Celcom postpaid plan which come with 10gb Data + unlimited calls. So once Celcom started to port her line, Maxis directly call my friend to counter offer her with this plan below

Offer 1 : Free Samsung Note 5 + RM 128 monthly + 5GB Data + Unlimited Calls & Sms + 2 Years Contract  (She rejected this offer)
Offer 2 : RM 88 monthly + 8GB Data + Unlimited Calls & Sms + No Contract (She rejected this offer)
Offer 3 : RM 68 monthly + 5GB Data + Unlimited Calls & Sms + No Contract (She say consider first please call back after 1 hour)

1 Hour passed.....

Maxis called back and she reject one more time on that offer with the reason she promised Celcom to sign with them.

Once again maxis offer her with this

Offer 4 : RM 68 monthly + 7GB Data + Unlimited Calls & SMS + No Contract (and finally she say yes and proceed with this plan)

I'm so damn pissed when I heard this. I'm loyal Maxis customer for almost 10 Years with 5 Numbers under my IC and paying much more than my friend I didn't get such offer from Maxis and once I call them I questioned them about the plan that my friend received upon her termination and change to Celcom.

Maxis Customer Service buat bodoh there say they don't know anything about that and they can do nothing and can't give me the same offer. Maxis continue says that my friend is the selected customer group for this good plan. So I questioned again how do you guys do selection? If in terms of years staying with Maxis I'm more than her, if saying usage per month I also much more than my friend. So on what basis they select their customer that can entitled to such cheap plan? Is it base on customer group who wanted to terminate the service so they are selected and I need to perform termination on Maxis and change to Celcom only they can offer me? The CS keep saying no no no.. and continue say they can't do and dont know what can they do.

This is my main line plan

RM 188 monthly + 7GB Data + Unlimited Calls & Sms + No Contract

VS

RM 68 monthly + 7GB Data + Unlimited Calls & SMS + No Contract (My friend plan)

This stupid Maxis is treating their loyal customer like "Water Fish" / Idiot and I decided to quit this stupid Telco and also posting this so anyone is still using Maxis out there can read on how Maxis treating us like "Water Fish"

And there is special promotion for Sabah & Sarawak Maxis customer with RM30 discount on plan / 2GB extra data I don't know which one is true but both are telling by Maxis Customer Service. So if West Malaysian you felt unfair you can try to call Maxis and ask is this some kind of not so 1 Malaysia? Why East Malaysian getting better offer than West Malaysian.

No wonder Maxis boss can always remain at Malaysia top 3 richest man because there is too much "Water Fish" like us give donation to him.

Bye Maxis for letting me know how stupid am I this 10 years and how expensive you are.  bangwall.gif  bangwall.gif  bangwall.gif  bangwall.gif

Updated 10/03/16

called maxis again about balance to pay and check bill before i port out properly and I found that
my account still have a deposit of MYR 1200 inside.. I totally forgot about this deposit that I paid
many years ago. So I asked Maxis now all your plans don't require deposit anymore and why aren't
you refunding the old deposit to us? Maxis CS say you can only get refund up on your termination
of service with Maxis. I was like WTF now all no deposit but you still holding my money and don't want
to pay me back and say only terminate can refund deposit. FCK!
Update Again..

Just now went to settle my latest bill with Maxis so I can port out to Celcom and I heard the counter beside me porting in a digi customer and offering the RM68 plan with 5GB + Unlimited calls & sms. So I ask that counter CS what is with this RM68 plan then he say that this is the latest plan that Maxis going to launch tomorrow. Then I don't give shit about what he saying and left after I did my payment.

here is my new Celcom Sim Card! I don't give a shit if they really launch the RM68 plan tomorrow because they treated their customer like idiot and i don't feel like staying with this Maxis anymore.

user posted image

Maxis! Give me my fucking deposit worth of RM1200.00 because you told me there is no way I can get back unless I terminate the service.
Update 11/03/16

Maxis "Loyalty Department" CS just called and offer me the RM68 + 5+2GB(Sabah Sarawak Offer) + Unlimited Calls & Sms.

Then I questioned them that why I call in and request this promotion and I confirmed I'm a Maxis One Club Member + 10 years with Maxis why I dont entitle to this plan. They keep saying this is for invitation only.
And only for loyalty member. So once I asked again not because i ported out to Celcom so you give me this call? He answered NO with full confident.

So now they called me and counter offer me after I ported out to Celcom. So fucking efficient. When I reject the offer, they start defaming Celcom giving numbers don't know from where saying Celcom 4G Sucks.
Maxis is the best this and that.

After all the bullshits i got from them i insisted and say no. Then he sounds pretty pissed and ask WHY SIR WHY SIR.. I answered : Because I don't feel like staying with Maxis anymore you guys played with your loyal
customers. Then he started everything all over again..

I stop him halfway and say Decision Made. Bye Maxis. Then baru he gave up..

the number i got is from 03 2856 6000 which I Believe is their so called Loyalty Department. LOL!

anyone who want to try their luck can try calling this number and see if they can give you the same offer!

Bye Maxis and Here I COME CELCOM!
*
TS, u sir have my respect! thumbup.gif notworthy.gif
vassilius
post Mar 15 2016, 05:32 PM

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QUOTE(lim.yw0330 @ Mar 15 2016, 09:53 AM)
I requested a port out then maxis called me this morning to offer me RM88 7GB + 1GB( for first 6 months) + spotify premium with 15gb streaming music + unlimited calls and sms. Well played maxis, well played. If they launch this kinda package earlier, people wouldn't even port out from them the first place, why the hassle?
*
QUOTE(iwubpreve @ Mar 15 2016, 11:25 AM)
just take RM68 5GB + unlimited call sms enough liao smile.gif

need to port out at celcom only will get this invitation for being "loyal"
*
Maxis CS called me just now after i went to Celcom to port over 3 hours ago doh.gif

made me the same offer as urs: RM88 7GB + 1GB( for first 6 months) + spotify premium with 15gb streaming music + unlimited calls and sms

i'm contemplating now and told him to call back later. Reason is i'm currently a Spotify Premium subscriber under Maxis. If I port over to Celcom Gold for RM80/month, i will have subscribe to Spotify Premium again for RM15/month, which total up to RM95/month.

i asked him for the 5GB plan and he chocked for awhile, but told me this is the only plan they could offer me sweat.gif

Currently on Maxis SurfMore 50 (2GB only ranting.gif ), every month after some calls and sms will total up to aroun RM60+. I might take this offer for that extra 6GB + unlimited call and sms...

but still, damn Maxis... u want play so low mehh? doh.gif doh.gif ppl port out only wanna retain with special offer. vmad.gif
vez
post Mar 15 2016, 05:50 PM

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QUOTE(lim.yw0330 @ Mar 15 2016, 09:53 AM)
I requested a port out then maxis called me this morning to offer me RM88 7GB + 1GB( for first 6 months) + spotify premium with 15gb streaming music + unlimited calls and sms. Well played maxis, well played. If they launch this kinda package earlier, people wouldn't even port out from them the first place, why the hassle?
*
a lot people not aware, so spread out this news, soon or later Maxis staff also tired of calling customer to retain them and Maxis as well roll out cheaper plan biggrin.gif
aeiou228
post Mar 15 2016, 06:07 PM

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QUOTE(vassilius @ Mar 15 2016, 05:32 PM)
Maxis CS called me just now after i went to Celcom to port over 3 hours ago doh.gif

made me the same offer as urs: RM88 7GB + 1GB( for first 6 months) + spotify premium with 15gb streaming music + unlimited calls and sms

i'm contemplating now and told him to call back later. Reason is i'm currently a Spotify Premium subscriber under Maxis. If I port over to Celcom Gold for RM80/month, i will have subscribe to Spotify Premium again for RM15/month, which total up to RM95/month.

i asked him for the 5GB plan and he chocked for awhile, but told me this is the only plan they could offer me sweat.gif

Currently on Maxis SurfMore 50 (2GB only ranting.gif ), every month after some calls and sms will total up to aroun RM60+. I might take this offer for that extra 6GB + unlimited call and sms...

but still, damn Maxis... u want play so low mehh? doh.gif doh.gif ppl port out only wanna retain with special offer. vmad.gif
*
I saw a few posts earlier that the posters were offered RM68 plan only when they refused to accept RM88 plan. Yes, Maxis went as low as Petaling Street vendor style, wait till you turn around and walk away only then offer you cheaper price.
nexona88
post Mar 15 2016, 06:34 PM

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QUOTE(vassilius @ Mar 15 2016, 05:32 PM)
Maxis CS called me just now after i went to Celcom to port over 3 hours ago doh.gif

made me the same offer as urs: RM88 7GB + 1GB( for first 6 months) + spotify premium with 15gb streaming music + unlimited calls and sms

i'm contemplating now and told him to call back later. Reason is i'm currently a Spotify Premium subscriber under Maxis. If I port over to Celcom Gold for RM80/month, i will have subscribe to Spotify Premium again for RM15/month, which total up to RM95/month.

i asked him for the 5GB plan and he chocked for awhile, but told me this is the only plan they could offer me sweat.gif

Currently on Maxis SurfMore 50 (2GB only ranting.gif ), every month after some calls and sms will total up to aroun RM60+. I might take this offer for that extra 6GB + unlimited call and sms...

but still, damn Maxis... u want play so low mehh? doh.gif doh.gif ppl port out only wanna retain with special offer. vmad.gif
*
maxis really losses my respect. only when want to port out, they give such "good" offer ranting.gif
wil-i-am
post Mar 15 2016, 06:57 PM

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Straight up to port out n disregard counter offer
attw
post Mar 15 2016, 09:51 PM

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QUOTE(wil-i-am @ Mar 15 2016, 06:57 PM)
Straight up to port out n disregard counter offer
*
Hopefully got more people who will think that.
nexona88
post Mar 15 2016, 11:08 PM

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QUOTE(attw @ Mar 15 2016, 09:51 PM)
Hopefully got more people who will think that.
*
well some are tempted with the offer & keep staying with Maxis cool2.gif
attw
post Mar 15 2016, 11:10 PM

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QUOTE(nexona88 @ Mar 15 2016, 11:08 PM)
well some are tempted with the offer & keep staying with Maxis  cool2.gif
*
Yes, for sure. But if you accept their offer it also means you can't buy a new device from them in the future coz then you will revert to their standard BS plans
nexona88
post Mar 15 2016, 11:12 PM

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QUOTE(attw @ Mar 15 2016, 11:10 PM)
Yes, for sure. But if you accept their offer it also means you can't buy a new device from them in the future coz then you will revert to their standard BS plans
*
oh yeah. I didn't think about new device thingy bangwall.gif
vez
post Mar 15 2016, 11:30 PM

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byebye Maxis

not really doing good in giving a better plan, instead they going to put on reverse gear, giving the only Maxis ONE expensive plan

This post has been edited by vez: Mar 15 2016, 11:30 PM
attw
post Mar 16 2016, 07:13 AM

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QUOTE(aeiou228 @ Mar 15 2016, 06:07 PM)
I saw a few posts earlier that the posters were offered RM68 plan only when they refused to accept RM88 plan. Yes, Maxis went as low as Petaling Street vendor style, wait till you turn around and walk away only then offer you cheaper price.
*
I like that statement. Petaling Street Vendor Style rclxms.gif
asusx
post Mar 16 2016, 12:05 PM

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ts... i want to change digi 75myr to maxis 68myr ...is it good or not?since i am sabahan.....so i saw the advertismt said 68 5gb unlimited call and unlimited data for 1 - 7 am....

may i know your opinion sir..thanks ts
vuetnam
post Mar 16 2016, 12:19 PM

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QUOTE(asusx @ Mar 16 2016, 12:05 PM)
ts... i want to change digi 75myr to maxis 68myr ...is it good or not?since i am sabahan.....so i saw the advertismt said 68 5gb unlimited call and unlimited data for 1 - 7 am....

may i know your opinion sir..thanks ts
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jangannnnnnn
attw
post Mar 16 2016, 01:39 PM

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http://www.hardwarezone.com.my/m/tech-news...y-east-malaysia
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post Mar 16 2016, 02:49 PM

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QUOTE(asusx @ Mar 16 2016, 12:05 PM)
ts... i want to change digi 75myr to maxis 68myr ...is it good or not?since i am sabahan.....so i saw the advertismt said 68 5gb unlimited call and unlimited data for 1 - 7 am....

may i know your opinion sir..thanks ts
*
If you happy with the DiGi one then dunnid change lor. If not happy then time to switch lor. Remember, a telco is only as good as its coverage.
asusx
post Mar 16 2016, 03:54 PM

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QUOTE(vuetnam @ Mar 16 2016, 12:19 PM)
jangannnnnnn
*
yaka jgan?ada hidden fee ka maxis nie? saya sudah tnya digi...nak port out...they said bole...en tiada masalah nak port out. tp saya bfikir 2 kali lagi...sbb plan saya pakai skg nie seems gooding
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QUOTE(asusx @ Mar 16 2016, 03:54 PM)
yaka jgan?ada hidden fee ka maxis nie? saya sudah tnya digi...nak port out...they said bole...en tiada masalah nak port out. tp saya bfikir 2 kali lagi...sbb plan saya pakai skg nie seems gooding
*
u will regret port to maxis

port to celcom la


I port from maxis to u mobile..yesterday 38mbps speed whistling.gif
vuetnam
post Mar 16 2016, 04:00 PM

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QUOTE(asusx @ Mar 16 2016, 03:54 PM)
yaka jgan?ada hidden fee ka maxis nie? saya sudah tnya digi...nak port out...they said bole...en tiada masalah nak port out. tp saya bfikir 2 kali lagi...sbb plan saya pakai skg nie seems gooding
*
u will regret port to maxis

port to celcom la


I port from maxis to u mobile..yesterday 38mbps speed whistling.gif
Zeroize
post Mar 16 2016, 04:05 PM

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I think my dad use Maxis for more than 15 years and in the middle got over charged several times, now under my brother's persuasion, he changed to DiGi - the smarter choice thumbup.gif
asusx
post Mar 16 2016, 04:57 PM

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QUOTE(vuetnam @ Mar 16 2016, 04:00 PM)
u will regret port to maxis

port to celcom la
I port from maxis to u mobile..yesterday 38mbps speed whistling.gif
*
.
me sabah bro....so is gooding to take maxis 68 myr 5 gb and 1 - 7 am unlimited internet ..my area currently 4g...so acaner nie...sad.gif icon_question.gif icon_question.gif icon_question.gif icon_question.gif icon_question.gif
vuetnam
post Mar 16 2016, 04:59 PM

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QUOTE(asusx @ Mar 16 2016, 04:57 PM)
.
me sabah bro....so is gooding to take maxis 68 myr 5 gb and 1 - 7 am unlimited internet ..my area currently 4g...so acaner nie...sad.gif icon_question.gif  icon_question.gif  icon_question.gif  icon_question.gif  icon_question.gif
*
sabah bahagian mana bro?

kk?


asusx
post Mar 16 2016, 05:01 PM

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QUOTE(vuetnam @ Mar 16 2016, 04:59 PM)
sabah bahagian mana bro?

kk?
*
sipitang bro...got 4g here..my fren currently use..he said gooding la...
vuetnam
post Mar 16 2016, 05:06 PM

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QUOTE(asusx @ Mar 16 2016, 05:01 PM)
sipitang bro...got 4g here..my fren currently use..he said gooding la...
*
U Mobile 3G
Maxis 3G

This post has been edited by vuetnam: Mar 16 2016, 05:08 PM
vuetnam
post Mar 16 2016, 05:06 PM

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QUOTE(asusx @ Mar 16 2016, 05:01 PM)
sipitang bro...got 4g here..my fren currently use..he said gooding la...
*
This post has been edited by vuetnam: Mar 16 2016, 05:08 PM
aeiou228
post Mar 16 2016, 05:11 PM

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QUOTE(vuetnam @ Mar 16 2016, 05:06 PM)

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You have been double posting repetitively.
vuetnam
post Mar 16 2016, 05:11 PM

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QUOTE(aeiou228 @ Mar 16 2016, 05:11 PM)
You have been double posting repetitively.
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my mouse rosak
aeiou228
post Mar 16 2016, 05:24 PM

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QUOTE(vuetnam @ Mar 16 2016, 05:11 PM)
my mouse rosak
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One or twice is excusable but I think you did it too often already. (in other threads too)
vuetnam
post Mar 16 2016, 05:29 PM

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QUOTE(aeiou228 @ Mar 16 2016, 05:24 PM)
One or twice is excusable but I think you did it too often already. (in other threads too)
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my computer mouse not good...how?
aeiou228
post Mar 16 2016, 05:42 PM

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QUOTE(vuetnam @ Mar 16 2016, 05:29 PM)
my computer mouse not good...how?
*
Just a friendly reminder. smile.gif
The onus is on you to replace the mouse and comply with forum etiquette as repetitive double postings are considered as spamming.
More so, here is Special Interest forum not /k.
vuetnam
post Mar 16 2016, 05:48 PM

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noted
nexona88
post Mar 16 2016, 06:17 PM

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QUOTE(Zeroize @ Mar 16 2016, 04:05 PM)
I think my dad use Maxis for more than 15 years and in the middle got over charged several times, now under my brother's persuasion, he changed to DiGi - the smarter choice thumbup.gif
*
good for your dad - the smarter choice thumbsup.gif
vuetnam
post Mar 16 2016, 06:24 PM

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well, we hope maxis react quickly or risk kicked out from the game
wil-i-am
post Mar 16 2016, 06:52 PM

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QUOTE(vuetnam @ Mar 16 2016, 06:24 PM)
well, we hope maxis react quickly or risk kicked out from the game
*
As usual, Maxis will move slow n steady
nexona88
post Mar 16 2016, 06:58 PM

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QUOTE(vuetnam @ Mar 16 2016, 06:24 PM)
well, we hope maxis react quickly or risk kicked out from the game
*
well what I know they're still day dreaming innocent.gif
vuetnam
post Mar 16 2016, 07:04 PM

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the website is back..no changes
junkyman
post Mar 16 2016, 07:52 PM

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Just port out, then maxis will call you all loyal customer for counter offer simple as that.
vuetnam
post Mar 16 2016, 08:59 PM

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QUOTE(nexona88 @ Mar 16 2016, 06:58 PM)
well what I know they're still day dreaming  innocent.gif
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Apa mau buat
attw
post Mar 16 2016, 09:49 PM

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QUOTE(junkyman @ Mar 16 2016, 07:52 PM)
Just port out, then maxis will call you all loyal customer for counter offer simple as that.
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They only call you if you are special

Attached Image
wil-i-am
post Mar 16 2016, 09:57 PM

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QUOTE(vuetnam @ Mar 16 2016, 08:59 PM)
Apa mau buat
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Say goodbye to them
fireballs
post Mar 16 2016, 09:58 PM

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QUOTE(attw @ Mar 16 2016, 09:49 PM)
They only call you if you are special

Attached Image
*
thanks for the clarification. no hope already then everyone proceed to port out
attw
post Mar 16 2016, 10:01 PM

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QUOTE(fireballs @ Mar 16 2016, 09:58 PM)
thanks for the clarification. no hope already then everyone proceed to port out
*
Sigh, I would love to but am under contract
shagalot
post Mar 16 2016, 10:06 PM

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Since competitor offering is better, you have nothing to loose by porting out... if they call, bonus, if they dont call, just go over, you are loosing out for not going over..
fireballs
post Mar 16 2016, 10:29 PM

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QUOTE(attw @ Mar 16 2016, 10:01 PM)
Sigh, I would love to but am under contract
*
check how much to break contract.
you may be suprised end up saving more.

attw
post Mar 17 2016, 05:22 AM

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QUOTE(shagalot @ Mar 16 2016, 10:06 PM)
Since competitor offering is better, you have nothing to loose by porting out... if they call, bonus, if they dont call, just go over, you are loosing out for not going over..
*
+1
asusx
post Mar 17 2016, 08:47 AM

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QUOTE(vuetnam @ Mar 16 2016, 05:06 PM)
U Mobile 3G
Maxis 3G
*
how u check dude
vuetnam
post Mar 17 2016, 11:02 AM

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QUOTE(asusx @ Mar 17 2016, 08:47 AM)
how u check dude
*
Opensignal website
Kellicros
post Mar 17 2016, 12:35 PM

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QUOTE(shagalot @ Mar 16 2016, 10:06 PM)
Since competitor offering is better, you have nothing to loose by porting out... if they call, bonus, if they dont call, just go over, you are loosing out for not going over..
*
Indeed, just port out and don't care about the special plan, they are like robbing you of RM50+ for each month you wait. I just ported to Digi, good riddance.

On side note, you can always come back if they ever offer a better plan(with no double standards).
attw
post Mar 17 2016, 01:12 PM

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QUOTE(Kellicros @ Mar 17 2016, 12:35 PM)
Indeed, just port out and don't care about the special plan, they are like robbing you of RM50+ for each month you wait. I just ported to Digi, good riddance.

On side note, you can always come back if they ever offer a better plan(with no double standards).
*
Hopefully those porting out and offered special plan will be as principle-driven as you are, friend. Respect!

This post has been edited by attw: Mar 17 2016, 01:12 PM
shagalot
post Mar 17 2016, 02:14 PM

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Being in the stupid One Club has zero benefit for me, they dont give device discounts, they dont give discounts on services, so, for me, there is no use, no point being a loyal customer to them while they dont appreciate...
asusx
post Mar 17 2016, 02:37 PM

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QUOTE(vuetnam @ Mar 17 2016, 11:02 AM)
Opensignal website
*
sometimes open signal website not update brow.... dry.gif dry.gif dry.gif
Autocountstick
post Mar 17 2016, 02:39 PM

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U mobile 15gb only 70
asusx
post Mar 17 2016, 02:41 PM

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QUOTE(Autocountstick @ Mar 17 2016, 02:39 PM)
U mobile 15gb only 70
*
heavy user bro
soulhunter87
post Mar 17 2016, 02:58 PM

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with celcom since 2006
Kellicros
post Mar 17 2016, 03:01 PM

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QUOTE(attw @ Mar 17 2016, 01:12 PM)
Hopefully those porting out and offered special plan will be as principle-driven as you are, friend. Respect!
*
I was pissed off because when my girlfriend tried to port out, it took us about 2 weeks, failed on 3 attempts, after the first one failed, we resubmitted the request called them to double check our confirmation, each time they said it has been received but always end up failing, then they give excuses and say it may take up to 1 week to port out, damn, Digi's side only give us 24 hours to settle confirmation.

At last, we visited their and told them in the face to settle it. Then only they plug the sim card into a retro phone to send the confirmation SMS and did it on the spot. We end up losing 2 weeks of Digi paid superscription and have to pay Maxis prorated usage. So after confirming her phone has good coverage and no issue with Digi, I also ported out 1 week later.
Autocountstick
post Mar 17 2016, 04:00 PM

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QUOTE(asusx @ Mar 17 2016, 02:41 PM)
heavy user bro
*
time to change coz unreasonable charges from telcom
petanipadi
post Mar 18 2016, 12:25 AM

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Can't wait to port out from Maxis, but still chain with contract for 9 more months. By the end of this year, good bye Maxis.

Your (soon to be) ex loyal customer for 10 years
vez
post Mar 18 2016, 01:41 AM

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QUOTE(petanipadi @ Mar 18 2016, 12:25 AM)
Can't wait to port out from Maxis, but still chain with contract for 9 more months. By the end of this year, good bye Maxis.

Your (soon to be) ex loyal customer for 10 years
*
Maxshit just trying to be funny... continue to push for The only ONE expensive plan
SonnyCooL
post Mar 18 2016, 02:07 AM

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QUOTE(petanipadi @ Mar 18 2016, 12:25 AM)
Can't wait to port out from Maxis, but still chain with contract for 9 more months. By the end of this year, good bye Maxis.

Your (soon to be) ex loyal customer for 10 years
*
9 month contract, just paid the penalty and go .. it still cheaper
vuetnam
post Mar 18 2016, 03:10 AM

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QUOTE(petanipadi @ Mar 18 2016, 12:25 AM)
Can't wait to port out from Maxis, but still chain with contract for 9 more months. By the end of this year, good bye Maxis.

Your (soon to be) ex loyal customer for 10 years
*
My contract till next yr. Tapi last monday i just go sunway pyramid maxis centre and cancel contract on the spot

Termination penalty-RM220.20
petanipadi
post Mar 18 2016, 05:42 AM

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QUOTE(vuetnam @ Mar 18 2016, 03:10 AM)
My contract till next yr. Tapi last monday i just go sunway pyramid maxis centre and cancel contract on the spot

Termination penalty-RM220.20
*
Thanks for the advice. I will definitely go to Maxis Centre soon. Can also port out at the same day?
xzilem
post Mar 18 2016, 06:34 AM

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QUOTE(vuetnam @ Mar 18 2016, 03:10 AM)
My contract till next yr. Tapi last monday i just go sunway pyramid maxis centre and cancel contract on the spot

Termination penalty-RM220.20
*
Lol, I pay RM2,121.80 to terminate zerolution contract at the centre (Actually device price) and then i got a bill shock on the next month because my bill include device price gst ( maxis one 158 plan + device gst) = RM391.85 total bill. I still don't know how they total it. Already pay RM279 ( RM93 x 3 mth) for their device zerolution fee.

user posted image

QUOTE(petanipadi @ Mar 18 2016, 05:42 AM)
Thanks for the advice. I will definitely go to Maxis Centre soon. Can also port out at the same day?
*
Yep you can port out on the same day. Maxis centre told my brother, he need to wait 2 hours to port out, but he just port out to celcom exactly right after that.
attw
post Mar 18 2016, 08:04 AM

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QUOTE(vuetnam @ Mar 18 2016, 03:10 AM)
My contract till next yr. Tapi last monday i just go sunway pyramid maxis centre and cancel contract on the spot

Termination penalty-RM220.20
*
How come so little? What plan were you on?
2feidei
post Mar 18 2016, 10:01 AM

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Just got called from Maxis, being offered package MOB118

Basically, it is 2 years contract, monthly commitment amount of RM118, with rebate of RM50 per month. So, effectively, will be paying RM68 for 2 years (24 months), and on 25th month, will need to pay RM118

The package consist of
Unlimited call and sms to any telco
5Gb data per month
Free Samsung Galaxy J1 Ace (option to upgrade)

What you all think?
xzilem
post Mar 18 2016, 10:11 AM

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QUOTE(2feidei @ Mar 18 2016, 10:01 AM)
Just got called from Maxis, being offered package MOB118

Basically, it is 2 years contract, monthly commitment amount of RM118, with rebate of RM50 per month. So, effectively, will be paying RM68 for 2 years (24 months), and on 25th month, will need to pay RM118

The package consist of
Unlimited call and sms to any telco
5Gb data per month
Free Samsung Galaxy J1 Ace (option to upgrade)

What you all think?
*
Don't get into contract. WM will get the same EM plan later with unlimited late night quota and you will regret it.
2feidei
post Mar 18 2016, 10:46 AM

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QUOTE(xzilem @ Mar 18 2016, 10:11 AM)
Don't get into contract. WM will get the same EM plan later with unlimited late night quota and you will regret it.
*
You mean 1am-7am unlimited quota?
vuetnam
post Mar 18 2016, 11:04 AM

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attw me on redmi 4g plan 98, I upgrade to 158 due to data.

xzilem teach those maxis a hard lesson

vuetnam
post Mar 18 2016, 11:36 AM

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QUOTE(petanipadi @ Mar 18 2016, 05:42 AM)
Thanks for the advice. I will definitely go to Maxis Centre soon. Can also port out at the same day?
*
yes, I do the same also
kaizer_x
post Mar 18 2016, 11:40 AM

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QUOTE(2feidei @ Mar 18 2016, 10:01 AM)
Just got called from Maxis, being offered package MOB118

Basically, it is 2 years contract, monthly commitment amount of RM118, with rebate of RM50 per month. So, effectively, will be paying RM68 for 2 years (24 months), and on 25th month, will need to pay RM118

The package consist of
Unlimited call and sms to any telco
5Gb data per month
Free Samsung Galaxy J1 Ace (option to upgrade)

What you all think?
*
It's a trap
2feidei
post Mar 18 2016, 12:37 PM

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what trap? Can elaborate more?

What are the new plan?
vuetnam
post Mar 18 2016, 12:39 PM

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QUOTE(2feidei @ Mar 18 2016, 12:37 PM)
what trap? Can elaborate more?

What are the new plan?
*
trap to make u stay and songlap the money from u






ayam escaped and ported out..have u?
2feidei
post Mar 18 2016, 01:30 PM

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QUOTE(vuetnam @ Mar 18 2016, 12:39 PM)
trap to make u stay and songlap the money from u
ayam escaped and ported out..have u?
*
belum lagi.....quite tempted to sign up for their new package....as human nature also, fear of unknown....been with maxis since day 1, so far, no complain, line quality not ideal or perfect, but ok lah whenever I go. The only complain is same like everyone, mahal like shiet......heard (not sure if propaganda by Maxis) is that other Telco line is really bad....

BTW, currently using SurfMore50 + auto topup 1Gb, total every month pay 50+15=65. I am more of heavy data user, few call/ sms call out, call in yes.
vuetnam
post Mar 18 2016, 01:33 PM

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QUOTE(2feidei @ Mar 18 2016, 01:30 PM)
belum lagi.....quite tempted to sign up for their new package....as human nature also, fear of unknown....been with maxis since day 1, so far, no complain, line quality not ideal or perfect, but ok lah whenever I go. The only complain is same like everyone, mahal like shiet......heard (not sure if propaganda by Maxis) is that other Telco line is really bad....

BTW, currently using SurfMore50 + auto topup 1Gb, total every month pay 50+15=65. I am more of heavy data user, few call/ sms call out, call in yes.
*
U mobile dunwan try?
2feidei
post Mar 18 2016, 01:35 PM

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QUOTE(vuetnam @ Mar 18 2016, 01:33 PM)
U mobile dunwan try?
*
I heard, heard only lah, don't flame me, don't taruh me, the coverage really bad? Dunno if it propaganda from maxis, celcom and digi gang up against Umobile ah?
vuetnam
post Mar 18 2016, 02:12 PM

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QUOTE(2feidei @ Mar 18 2016, 01:35 PM)
I heard, heard only lah, don't flame me, don't taruh me, the coverage really bad? Dunno if it propaganda from maxis, celcom and digi gang up against Umobile ah?
*
propaganda brah

if not how to win nod.gif
raul88
post Mar 18 2016, 02:48 PM

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ported out to umobile in january and never look back
bye2 blodsucking maxshit
vuetnam
post Mar 18 2016, 02:49 PM

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QUOTE(raul88 @ Mar 18 2016, 02:48 PM)
ported out to umobile in january and never loo