Been Maxxshit customer for 14 years, untill port out to Celcom due to expensive plan + bad coverage for both of my home and working place + suck customer service.
To be frank, maxis nowaday had sub their CS to 3rd party, that's the reason when you call them, they apa pun tak tau, if there is an offer from maxis, its directly from principal, so if you port out maxis themselves wont knew it until they submitted the request from CS (outsource cmpy) to principal.
Sometimes you need to weight the pro and cons of each telco, not just the package and price, but the coverage of the place you most in, like your house area and working area, no point to get cheapest 10Gb but cant load a single webpage in your house, right?
I m celcom user now, and i found a excellent and very friendly Celcom Bluecube in Nu Sentral, which near to my place, they solve my issue within a click! Because of them i had port out all my 4 Maxxshit lines to them and subscribe all to FIRST GOLD package and i m very happy to use it till now
The Bluecube centres are good. Better than Maxis ones.