Welcome Guest ( Log In | Register )

Outline · [ Standard ] · Linear+

 Maxis, Maxis

views
     
tky1993
post Mar 24 2016, 01:26 PM

On my way
****
Junior Member
544 posts

Joined: Mar 2013
received call from maxis this morning offered me with rm68 plan for all 3 numbers i requested to port out last night. rejected straightaway and being asked why i didnt accept it since this is a better plan to other telco. paid a total rm758 termination fees think i will still accept the offer?? BETTER PLAN MY ARSE
tky1993
post Mar 24 2016, 01:34 PM

On my way
****
Junior Member
544 posts

Joined: Mar 2013
QUOTE(nles @ Mar 24 2016, 01:32 PM)
How did you requested to port out? directly to the other telco? I thought port out was on the spot?
*
went to umobile dealer centre to do the port in and they told me the number will be ported within 24 hrs
tky1993
post Mar 31 2016, 09:24 PM

On my way
****
Junior Member
544 posts

Joined: Mar 2013
Since I've decided to pay for termination
chargers I will not take up their offer even if they offer me rm68 5gb
BYEBYE garbage maxis



Attached thumbnail(s)
Attached Image
tky1993
post Apr 2 2016, 10:41 AM

On my way
****
Junior Member
544 posts

Joined: Mar 2013
QUOTE(Fighteden @ Apr 2 2016, 01:44 AM)
I was offered 7GB for RM118 3 days ago, i was on Surfmore RM75.

They say the offer is based on our current usage and and tenureship along with payment records.

For those who did not get this offer, i suggest you to enable auto-debit payment for your  account and i am sure you will get a call from them, provided you are with Maxis for over 2 years.
*
118 for 7gb? Who in the right mind will accept the offer anyway, you can easily get that 7gb data from other telco at much cheaper rate.
tky1993
post Apr 3 2016, 03:03 AM

On my way
****
Junior Member
544 posts

Joined: Mar 2013
Why any small business can out-market any big business using digital?? Hahaha how ironic. Just look how Maxis is going the downfall leading by a bunch of idiots. Head of marketing kononya.

This post has been edited by tky1993: Apr 3 2016, 03:05 AM


Attached thumbnail(s)
Attached Image
tky1993
post Apr 3 2016, 06:59 PM

On my way
****
Junior Member
544 posts

Joined: Mar 2013
QUOTE(Edwina Bear @ Apr 3 2016, 06:26 PM)
Hi - that is a fair question. I know the Maxis team has been trying to get in touch with Jackson5759 to clarify on the offers he and his friend received because they were (shall we say) highly unusual but so far he has not responded. That said, I think they are asking people with concerns to contact them at http://bit.ly/AskMyMaxis.

P.S Full disclosure: I work for Maxis and have colleagues in the Customer Response Team smile.gif
*
Now that Maxis start denying such offer had been given out. Knew this day will come thats why I never accepted the offer.
tky1993
post Apr 3 2016, 11:18 PM

On my way
****
Junior Member
544 posts

Joined: Mar 2013
QUOTE(Edwina Bear @ Apr 3 2016, 06:50 PM)
Also a fair question. Let me see if I can explain: when you leave a bank, have they ever offered you to waive certain fees or offer certain benefits? Some would say yes, but not all.

It is the same with Telcos, all big companies have CRM and data that they use to make and then offer customised offers to either get you to upgrade, switch family members or friends to the same service or retain you if you are leaving. Is this fair? Some will say yes, others will say no. I will leave you to decide.

As for the East M'sia offer, from what I hear it's a limited promo launched in conjunction with the new network launch that happened last week. For a long time, the 4G network was mostly enjoyed by people in Pen M'sia. Now it's their turn la.
*
Sulin, will you or your company clarify on the mess?
tky1993
post Apr 4 2016, 01:09 PM

On my way
****
Junior Member
544 posts

Joined: Mar 2013
I've just ported my number to celcom yesterday, somehow the carrier on my mobile still showing "MyMaxis" despite restarting my phone a few times. Im afraid that the MNP process is not complete and the plan still ongoing later get billshock in next month.
tky1993
post Apr 4 2016, 01:32 PM

On my way
****
Junior Member
544 posts

Joined: Mar 2013
QUOTE(sleed @ Apr 4 2016, 01:18 PM)
you will need to wait for the sms notification before changing to the celcom simcard.
*
This the message I received from Maxis. Weird thing is Im using celcom sim but carrier showing Mymaxis


Attached thumbnail(s)
Attached Image
tky1993
post Apr 4 2016, 01:44 PM

On my way
****
Junior Member
544 posts

Joined: Mar 2013
QUOTE(bearbear @ Apr 4 2016, 01:36 PM)
i can see that you are very eager to move laugh.gif
*
haha indeed, cant stay any longer under this garbage company..
tky1993
post Apr 4 2016, 06:36 PM

On my way
****
Junior Member
544 posts

Joined: Mar 2013
i beg u that time u don giv a heck, now even u beg me i die die also don wan liao
tky1993
post Apr 5 2016, 01:09 PM

On my way
****
Junior Member
544 posts

Joined: Mar 2013
For those who want to terminate your mobile contract, u can actually request through http://bit.ly/AskMyMaxis. Just request for call back and provide them the necessary details they can terminate on the spot for u. Save the hassle going to their centre for long queue!!
tky1993
post Apr 6 2016, 12:30 AM

On my way
****
Junior Member
544 posts

Joined: Mar 2013
jeles die me... if they gimme this i will surely crawl back to them
tky1993
post Apr 8 2016, 01:32 PM

On my way
****
Junior Member
544 posts

Joined: Mar 2013
take it or FUG OFF, told Maxis staff


Attached thumbnail(s)
Attached Image Attached Image
tky1993
post Apr 9 2016, 04:25 PM

On my way
****
Junior Member
544 posts

Joined: Mar 2013
hi @maxis, can i make installment payment of RM 7 per month for 10 years to settled the bill, since I'd ported my number to celcom

plsplsplsplsplspls


Attached thumbnail(s)
Attached Image
tky1993
post Apr 10 2016, 01:59 PM

On my way
****
Junior Member
544 posts

Joined: Mar 2013
QUOTE(vostro78 @ Apr 10 2016, 01:54 PM)
Really no contract ?? Next month if u downgrade to mop98 also can ?
*
don jus downgrade, port out instead

 

Change to:
| Lo-Fi Version
0.0277sec    0.75    7 queries    GZIP Disabled
Time is now: 3rd December 2025 - 05:49 PM