received calls from maxis asking for upgrade to oneplan158 and get 10GB data
I'm still under iPhone contract
Maxis, Maxis
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 Mar 31 2016, 12:26 PM
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#1
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Senior Member
1,515 posts Joined: Nov 2010 From: Penang   
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Mar 31 2016, 02:28 PM
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#2
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Senior Member
1,515 posts Joined: Nov 2010 From: Penang
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QUOTE(JayChouYEE @ Mar 31 2016, 02:05 PM) so you accept? I'm still considering I'm asking back one plan 128 with 7GB haha |
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Mar 31 2016, 06:44 PM
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#3
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Senior Member
1,515 posts Joined: Nov 2010 From: Penang
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QUOTE(cucubud @ Mar 31 2016, 04:21 PM) Instead of upgrade, can do a downgrade to a cheaper package? QUOTE(attw @ Mar 31 2016, 04:28 PM) They won't offer a downgrade coz they wanna increase their revenue. I'm guessing downgrade options are reserved for those porting out I guess I will call back , and ask straight to the point.If I pay penalty , can u offer me 68 for 5gb ? |
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Mar 31 2016, 09:36 PM
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#4
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Senior Member
1,515 posts Joined: Nov 2010 From: Penang
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QUOTE(attw @ Mar 31 2016, 09:13 PM) Let us know the outcome bro. My penalty is 1200 but I'm thinking of cutting my losses and walking. I'm paying 128 for 3GB and people are paying close to half of that and getting 5GB. I've lambasted them but they gave me a standard cut and paste answer - I'm not their "selected" customer. looks like I'm not alone. u are with me. hahaha.forced to stay because of taking up device contract |
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Mar 31 2016, 09:39 PM
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#5
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Senior Member
1,515 posts Joined: Nov 2010 From: Penang
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Nevertheless , I just called 123 and the kind CS told me if I can wait , Maxis is going to release new plans and perhaps a complete change of OnePlan BY NEXT WEEK.
So I will wait. My penalty fees is 950, which is monthly 50 until contract ends (19 months) , 128-50=78 , anything more than this amount didn't bring significant savings for me to be honest |
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Apr 5 2016, 09:55 PM
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#6
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Senior Member
1,515 posts Joined: Nov 2010 From: Penang
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QUOTE(attw @ Apr 5 2016, 08:20 PM) Bro, same hereHopefully this makes you feel better: - My current plan: RM128 + 3GB + Unlimited calls/texts - iPhone 6S Plus contract (19 months to go) My tablet plan: RM50 + 2GB + No calls/texts - iPad Air 2 plan (9 months to go) Zerolution Plan I took for my family member: RM128 + 3GB + Unlimited calls/texts + Note 5 (22 months to go - just took before CNY) That's RM306 + RM93 for the Note 5 (exclude 6% GST) for total 8GB data. Trust me, I'm the bigger idiot here. OP128 , iphone 6s contract , 19 months to go ,im thinking should i pay 950 penalty and switch |
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Apr 5 2016, 10:06 PM
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#7
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1,515 posts Joined: Nov 2010 From: Penang
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Actually customer service also earn a living only , i bet they know whats going on with loyalty department offer , to be fair dont screw them , direct the fire on so called marketing/loyalty department staff , let them know.
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Apr 8 2016, 03:24 PM
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#8
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Senior Member
1,515 posts Joined: Nov 2010 From: Penang
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QUOTE(attw @ Apr 8 2016, 03:19 PM) Maybe they'll move everyone over to the One Plan closest to the value you are paying? Just a guess... Bro, OP128 got upgraded as I wish. I Guess I'm not paying penalty. will stick back to maxis until contract finish |
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Apr 22 2016, 08:54 AM
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#9
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Senior Member
1,515 posts Joined: Nov 2010 From: Penang
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updated this morning
Attached thumbnail(s) 
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Apr 22 2016, 08:58 AM
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#10
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Senior Member
1,515 posts Joined: Nov 2010 From: Penang
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QUOTE(dragna @ Apr 22 2016, 08:57 AM) That is weird.. Ya. plan name changed. quota still same Anyone else app shows the upgrade being added? |
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Apr 22 2016, 09:43 PM
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#11
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1,515 posts Joined: Nov 2010 From: Penang
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QUOTE(JayChouYEE @ Apr 22 2016, 04:59 PM) You are a kind people. Yes. Im reading this thread to see how greedy some people can go. But most of the user here want 15GB and 20GB by paying RM68 & RM88. |
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Apr 23 2016, 12:25 PM
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#12
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1,515 posts Joined: Nov 2010 From: Penang
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QUOTE(fikku @ Apr 23 2016, 12:19 PM) you can check it from *100#>9 then u can see ur outstanding, billed & unbilled there u paid on 29requested to port out on 29 but u are with celcom on 30 the day 29-30 , still need to pay dude there is always a last bill for mnp so case closed |
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Apr 23 2016, 12:29 PM
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#13
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Senior Member
1,515 posts Joined: Nov 2010 From: Penang
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QUOTE(fikku @ Apr 23 2016, 12:28 PM) not to argue with u, but in the process of porting out i didn't make any calls or texts at all. so now i'm a bit confused with this bill. data? even thou not using but still need to pay |
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Apr 23 2016, 12:35 PM
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#14
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Senior Member
1,515 posts Joined: Nov 2010 From: Penang
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QUOTE(fikku @ Apr 23 2016, 12:26 PM) hmm. then what is it that u said beyond the benefit of package? i didn't subscribe to anything else other than the surfmore 75 itself when i was with maxis. surfmore 75if im not mistaken outstanding balance doesnt include your monthly 75 subscription fees , plus there is GST  lets assume u paid everything on 29 u still have to pay for 1 day of data while waiting mnp to complete trust me , i was once a frog keep jumping on different telco |
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Apr 23 2016, 12:37 PM
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#15
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Senior Member
1,515 posts Joined: Nov 2010 From: Penang
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QUOTE(fikku @ Apr 23 2016, 12:30 PM) so meaning, i should have a bill of rm75 is it? the bill i get this morning is rm25.35 :B it will be pro-ratedbilling date 21 , port out 30 , total 10 days 10/30 x 75 = 25 correct |
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