Received a call from Maxis today offering me the exact same plan like what you guys mentioned before, which includes the following at RM78 / month without the need of contract bounding,

5GB data
Unlimited call & SMS to all telco and fixed line

I was using surf more 50 for more than 2-3 years and a customer of Maxis for at least 10 years, also having two supplementary lines on Maxis One 128 and Surf More 50 plan.

Nevertheless, Maxis gives the best coverage especially 4G in Klang Valley and even my hometown at Perak, so I accepted the offer at last.

I got the same offer yesterday too. I told her I'll think about it and she will call me back on Monday.

first and foremost, you got to collect evidence. see any ppl on the maxis 68 plan willing to stand out.

Request port for celcom, paid rm10.

maxis new plan look like will release next week.To pump the result for Q2 2016.

Caught this on her FB. Seriously, why is she working for maxis? She should be a politician. Sounds like the same crap we get from them...
Forgive me for having a more general response here as i need to get your account details in a separate PM.

On competitor offers: yes there is a data price war right now and Maxis has been slow to respond. So yes, i understand your frustration and we are trying to correct the difference for our existing customers right now.

Why were we priced the way we were in the first place? The difference between us and the telco you named is that - quite honestly - we chose a high investment high quality approach to growing mobile data usage. If you compare the 3 telcos public financial reports over the last few years, Maxis invests much more in our 4g data infrastructure, and our pricing has always been premium to maintain that quality. Some customers prefer low cost and dont mind congestion but as a company we wanted to serve customers who did not mind paying a slight premium for a better, more worry free experience. It worked for us very well as we were the only big 3 player that gained market share last year. Until very recently (when every player dropped price to win back the customers we gained last year) our premium was acceptable to most Maxis customers. We know it isnt acceptable any more which is why we are making proactive additional GB offers to existing customers to close the difference.

On the targeted offers, yes we give out different offers to existing customers. The CRM team decides what to give to whom based on a variety of factors: how long youve been a maxis customer, how much data you use, how many lines you have, payment/credit history, propensity to try new services, etc. All banks, telcos and some airlines do this BECAUSE existing customers are more valuable to new ones. Thats why we dont advertise these. Not because they are "secret", but because they are not offered to a new joiner with no history.

Very sorry about CS response time to you. We try to get as much info to the frontline but sometimes things fall thru the cracks. Please pm me your number & name (if diff from FB name) and we will sort it out.

Lastly, supplementary line offers better than main principal: that doesnt sound right to me. With permission, I will pm you separately on this as i need more info on your case.

Thank you again for directing this to me, and sorry again for all this back n forth stuff.

Sulin, Maxis

I don't think it's illegal for maxis to practice discriminatory pricing. Whether it's ethical or not is another matter, but don't think it's illegal.

THANKS BUT NO THANKS

nice,
my rm68 mop158 will get 12GB
and rm88 mop188 will get 16GB

i think will get it,

my plan is stated maxis one plan 188, and with separate discount rm100 for accouting purpose.

I've getting 15GB for RM88 since three days ago

i think u will get more by the end of this month.

extra 9gb for maxis one plan 188.

total 24GB for rm88? 

better than nothing. after 2 years time, there may be unlimited data plan in the market already. 

It's permanent.
I just called and ask for offer
No offer I want port out
First they give 7GB
then I demand again
They straight give 15GB

Between my monthly usage for whole maxis Acc: >RM500

no contract also like that
Maxis one day suka chop you give less quota

happen to those biz68/99 legacy99 plan which is unlimited
one day maxshit need more money they just said no more this offer, cut down quota lol

http://www.maxis.com.my/op

So the people who got the 188 and 158 plan for RM88 and RM68, will they also get 12 and 16GB of data a month?