Maxis CS called me just now after i went to Celcom to port over 3 hours ago

made me the same offer as urs: RM88 7GB + 1GB( for first 6 months) + spotify premium with 15gb streaming music + unlimited calls and sms

i'm contemplating now and told him to call back later. Reason is i'm currently a Spotify Premium subscriber under Maxis. If I port over to Celcom Gold for RM80/month, i will have subscribe to Spotify Premium again for RM15/month, which total up to RM95/month.

i asked him for the 5GB plan and he chocked for awhile, but told me this is the only plan they could offer me

Currently on Maxis SurfMore 50 (2GB only ), every month after some calls and sms will total up to aroun RM60+. I might take this offer for that extra 6GB + unlimited call and sms...

but still, damn Maxis... u want play so low mehh? ppl port out only wanna retain with special offer.

my mouse rosak

my computer mouse not good...how?

Call *123 to complain just now and said most of my friends received the RM68 and RM88 offer once they mentioned wanted to port out. Then the customer service officer explained to me that the offer only to dedicated customer and called Loyalty program.

Then I mentioned, I been with Maxis for more than 10 year and still not loyal enough? And said that it was unfair that all my friends received this offer while they monthly payment also same as mine. Then the officer hold my line and inquire his superior.

After that, he mentioned will put my line into the special "List" and the team will do analysis and bla bla bla then only will call back me but he can't confirm when can I receive the call.

Wait till tmr see when they will call back or not...hmmm

Maixs also called me just now, they offer me RM78 for 5GB data with unlimited call and SMS
I took the offer immediately and I am glad that Maxis started to offer to customer who didnt port out also

5GB data + unlimited calls/texts. Basically it's their OnePlan 158 offered to selected customers at 68 or 78, no idea what is the selection criteria.

wow, i didnt know maxis has a port out package, so how do i sign up for this port out package ? because i am paying RM130 a month for maxis one plan, and now after reading most of the stories here, i planning to port out ASAP

You mean ask them directly to offer me that? Any tricks?
Need pretend no siok lo. They shouldn't be doing this at all. Just one plan for all.
So when you did that, before even start porting out by just saying wanted to port out over the phone call, they asap offer u the new plan?
Or while in process of porting out only offer u that? Please advise.

Once I really start porting out, I will not look back even they offer me. As I felt all these while I'm been cheated. Some more I also need cancel 1x zerolution which left 18 mth before porting out, if I accept their offer, my bill will look messy.

wow ...blame game started ... now blame to CRM... well ... CRM system's setting also configured by human or "business team" which need to make the so called "decision" on the CRM setting before it can be roll out to production system ....

or maybe the CRM is set something like this "IF PORT OUT then OFFER else DO NOTHING"

cmon..maxis....just do a public statement, say sorry and begin to fixed the problem ... like that ... netizen will fell much more appreciated ... rather than just beat around the bush and say different excuses ....

IMHO, you guys should be glad that they are(Maxis) at least making an effort to make you stay! I was with DiGi when my iPhone plan expired, but they didn't give a sh*t about me, T_T

I gave them a final chance by calling up the customer service to see if they have any offer for me, they just told me that they were sorry and no offers for me. WTF? And I've been with them since 14/15. (I'm a 30 years old entrepreneur)

Malaysia telcos do not care how many years you've been with them, while new subscribers (especially port in customers) have always been getting the better deals! And Maxis always had a thing for port in customers too, like I only paid RM599 only for a HTC One M7 back then if I ported in from other Telcos.

To be fair, I actually appreciate they have special offers for Sabah/Sarawak subscribers. While paying the same price as West Malaysians, we had sh*tty internet speed and coverage! It's about d*mn time they gave us something back! Or it could simply be that Sabah/Sarawak had the highest port out rate in the past few months and they are trying to make them stay by offering better deals for Sabah/Sarawak subscribers.

Well, it's just my two cents. Don't flame me please! Cheers!

last 2weeks, my fren got offer from Maxshit.
surfmore 75, jus add RM4 to get unlimited call/sms.

wtf man.

Good article. Exactly why maxis should fire the genius who came up with that post.

https://www.linkedin.com/pulse/how-piss-you...ost-cumaraswamy

Ｉｔ＇ｓ　ａｌｌｏｗｅｄ　ｔｏ　ｄｏ　ｃａｌｌ　ｆｏｒｗａｒｄｉｎｇ，　ｉ　ｂｅｅｎ　ｓｕｂｓｃｒｉｂｅｄ　ｔｏ　ｔｈｉｓ　ＦＩＲＳＴGOLD plan and been done call forwarding to my another number just in case there is no network coverage or engage on phone call..how come that yours is not entitled to call forward option  
Does go centre for any clarification or confirmation on this issue?

To add fuel to the fire,

I'm using digi postpaid 78 (RM78 for 7gb + 2gb carry) + digi broadband (rm45 for 20gb all day)

So i'm paying RM123 only for  29gb all day this month (with carry forward data).

I never post anything before in the net but this time can't resist to chip in my thought for this topic. I've been Maxis postpaid user since 2004 and only missed their payment twice if remember correctly. The last package I'm subscribing was RM50/month for 1GB data.

Last year, I've moved down to Semenyih and their coverage is bad. In the same time, I was recommended to have a look at UMobile packages which they're having promotion at that time. My wife and my daughter without hesitation change to UMobile and they are both satisfied with their service. I'm still hesitate for the changes as I'm a 'loyal brand' person. After a while, I couldn't resist for the changes as my both wife and daughter enjoying their smooth internet coverage and I'm still stuck with the 'E' coverage service.

I took the P70 plan (7GB + unlimited calls) and I never regret for the changes since then. Now their plan temporary upgraded to 15GB by end of June 2016. But you must admit if both services available in 4G area, Maxis do perform better in term of data smoothness.

The point I want to point out here I do feel Maxis do treat me like Water Fish / Idiot (I do agree with the first posting by jackson5759). Let us unite and teach them a lesson and make Maxis the first company in Malaysia to 'gulung tikar' because of consumer power. The next we should look into is their another parent company, Astro.

maxis got many loyal customers. so nvm lo

Very funny that Celcom, DiGi and U Mobile can come up with improved plans so fast to capitalise on MaxShit fiasco but MaxShit cannot.

MaxShit always promoted themselves to be the best and many of their people are always very cocky (probably they think they are the best in the industry). So now they are taking their own sweet time to come up with good plans for ALL subscribers is something unexpected.

Called CS and scold them for changing my plan without informing me. Legally,  I signed up for MOP188 plan with RM100 discount for 2 yrs. They can't simply change my plan. If they want to offer the 'normal' MOP188 users with more data, they have to come out with new MOP package and upgrade the normal user to that package. As simple as that. No one will complains on upgrade. A simple thing also can be screwed up by Maxis. Now need to wait for 5 days for them to retrieve the recorded conversation when the offered me the package. Maxis think their customers are idiot. Luckily Celcom gold extended till May, still got time to port out. Maxis excellent CS and support (may be not all are excellent but I was lucky to met one 13 yrs ago) had gone. Their CS still supportive but their management totally screwed up.