be firm to change telcom disppointed
Maxis, Maxis
Maxis, Maxis
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Apr 4 2016, 01:53 PM
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Junior Member
674 posts Joined: Jun 2014 |
be firm to change telcom disppointed
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Apr 4 2016, 01:53 PM
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All Stars
48,519 posts Joined: Sep 2014 From: REality |
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Apr 4 2016, 01:55 PM
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All Stars
48,519 posts Joined: Sep 2014 From: REality |
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Apr 4 2016, 01:57 PM
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Junior Member
71 posts Joined: May 2009 |
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Apr 4 2016, 01:57 PM
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Junior Member
58 posts Joined: Nov 2006 From: Phantasy STAR~ |
QUOTE(asil66 @ Apr 4 2016, 12:21 PM) [attachmentid=6308795] Woah, same situation like me, i also kena this same plan Rm78. So I'm bound by contract? They told me on the phone that this has no contract, but then again how can I have contract when I didn't sign anything? This is all done through the phone call. I'm now on prorated since I have just paid my bill recently.( Surfmore50)For those who got counter offer by maxis, please see the attachment.... Dont be fooled once again QUOTE(hirror @ Apr 4 2016, 01:57 PM) They got other 'fish' to This post has been edited by gaiachronicler: Apr 4 2016, 02:00 PM |
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Apr 4 2016, 01:59 PM
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All Stars
48,519 posts Joined: Sep 2014 From: REality |
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Apr 4 2016, 02:05 PM
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Junior Member
72 posts Joined: Jun 2009 From: Penang |
QUOTE(asil66 @ Apr 4 2016, 12:21 PM) I've been told otherwise.I've been offered with the same offer and I took it: Maxis One 98 + RM 20 rebate + 4GB additional data = 78/month with 5GB data The SMS I received from maxis is I've upgraded to MaxisOne 1GB + Free 3GB data for the next 6 month. So I called up to the CS and the explanation was that the 3GB only valid till next billing cycle. Once in a new billing cycle, the data quota will be 1+4GB. The rebate and additional 4GB is valid till I switch plan/port out. We'll see if these statement are true or not. |
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Apr 4 2016, 02:13 PM
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Junior Member
376 posts Joined: Jan 2003 |
Received this sms:
RM98 FOR 5GB!! Change to Maxis One Plan 98 with unlimited calls and sms and get extra 4gb EVERY MONTH. No contract. For selected customers only. Reply YES to subscribe. |
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Apr 4 2016, 02:14 PM
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All Stars
10,340 posts Joined: Jan 2003 |
stupid maxis try to make some bullshit excuse. how stupid do they thing ppl r when the lie is so damn obvious.
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Apr 4 2016, 02:15 PM
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Senior Member
4,587 posts Joined: Jan 2003 From: Golden Meadow |
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Apr 4 2016, 02:16 PM
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Junior Member
358 posts Joined: Jan 2016 |
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Apr 4 2016, 02:18 PM
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Junior Member
376 posts Joined: Jan 2003 |
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Apr 4 2016, 02:20 PM
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Senior Member
644 posts Joined: Nov 2008 |
QUOTE(redrum77 @ Apr 4 2016, 02:13 PM) Received this sms: Wow they increase price for the counter offer deal.RM98 FOR 5GB!! Change to Maxis One Plan 98 with unlimited calls and sms and get extra 4gb EVERY MONTH. No contract. For selected customers only. Reply YES to subscribe. 1 month ago only rm68 for 5gb, rm88 for 7gb |
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Apr 4 2016, 02:20 PM
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Senior Member
882 posts Joined: Mar 2005 |
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Apr 4 2016, 02:23 PM
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Staff
12,090 posts Joined: Dec 2004 From: Malaysia |
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Apr 4 2016, 02:25 PM
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Senior Member
1,081 posts Joined: Jan 2013 |
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Apr 4 2016, 02:29 PM
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Senior Member
1,187 posts Joined: Oct 2009 |
QUOTE(nexona88 @ Apr 4 2016, 01:46 PM) If you read their quarterly financial report, you will know that, they are losing 200-300k customers every quarter.BUT, their APRU and profit are increased. It means maxis lost all those, are considered lower quality customers, those with cheaper plan. This is why maxis so worry now, because affect those one plan users, which are much higher quality and profitable target group. |
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Apr 4 2016, 02:40 PM
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Junior Member
358 posts Joined: Jan 2016 |
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Apr 4 2016, 02:43 PM
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Junior Member
149 posts Joined: Apr 2007 |
But i think one plan was to cover + earn more or maybe a little bit for the "losses" in zerolution deal. I was thinking to sign up for maxis as well, change from prepaid to postpaid, but the price and the package are the reason i walk away last time.
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Apr 4 2016, 02:45 PM
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Junior Member
57 posts Joined: May 2009 |
On Friday I called Maxis 123 and requested for review of my plan, the offered me RM188 - 15GB or continue existing RM158 but FOC 1 GB for life. Then contacted Maxis FB Ask Maxis, the replied the same offer to me.
So on Saturday noon, I went to Maxis centre and pay my balance RM27xx for the Samsung S7 that I bought. Ported to Digi on Sunday noon with only SMS from Maxis stated I successfully ported over, no initial SMS to confirm my request. Pretty unprofessional it seems. |
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