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Unifi Official TM UniFi High Speed Broadband Thread V21, (　-_･) ︻デ═一▸ Maxis & Time

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TSMika
post Jul 26 2015, 01:50 AM, updated 11y ago

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Malaysia High Speed Broadband Project


Welcome To The Official TM UniFi High Speed Broadband Thread V21

Previous UniFi Threads
V1 V2 V3 V4 V5 V6 V7 V8 V9 V10 V11 V12 V13 V14 V15 V16 V17 V18 V19 V20

LYN UniFi Users
TM UniFi Coverage & Subscribers: V1 V2

About UniFi: Home "VIP" Office "BIZ"

PLEASE READ BEFORE YOU PROCEED
10 Things You Should Know About UniFi

1. This service is a 24- month contract and a termination fee of RM500 is chargeable for termination of service within the contract period.

2. If your premises reside in high rise building served via copper, you must terminate your existing Streamyx service (if any).

3. Minimal drilling is required for fibre installation to the premise. You will be responsible for providing TV and 4-socket extension cord to complete the installation. No installation appointment will be made for premises under renovation.

4. All triple play services (internet, voice and TV) must be activated during service installation. Partial service activation is not allowed.

5. UniFi is a wired broadband service. Wireless connectivity is an option and is subject to interference and obstructions factor.

6. UniFi account owner or authorised contact person must be available during the service installation. For high rise premises, owners are required to make arrangement with Building Management Office for installation permission, internal cabling and access to telecommunication room.

7. Installation fee includes external cable entrance up to the internal wiring with maximum of 15 metres for fiber cable, 15 meters for Ethernet/phone cables and 30 metres for casing (raceway). Additional charges will be applied for cable more than 15 metres and 30 metres casing (raceway) and charges will be included in your UniFi bill.

8. For other non-standard installation e.g. wiring above ceiling, underground and conceal wiring, you may appoint your own contractor or deal directly with TM appointed contractor. Payment will be made directly to the contractor.

9. Please provide correct and valid Billing Address / Postal Address. Select either paper bill or e-mail bill (please provide valid and preferred e-mail address). Bill is also accessible at myUniFi (https://occ.unifi.my). TM may impose a minimal monthly charge for paper bill with notification given.

10. All UniFi equipment provided by TM is subject to 12 months warranty period.

IMPORTANT NOTES (MUST READ)

Internal Wiring
Minimal drilling is required for fibre installation to the premise to allow fibre cable entrance into the house. Internal concealed wiring will not be carried out by TM. However, customers can arrange their own or choose from TM’s authorised list of contractors at their own expense. TM shall propose the recommended list of contractor for the concealed wiring (wall or ceiling). As this is beyond the job scope of RNO, customer will deal and make payment directly to the contractor. Operationally, reappointment is to be arranged when the conceal wiring is completed. Customer is required to inform TM for installation appointment.
Premise currently under renovation
During installation day, TM will not proceed if the customer premise is under renovation unless insist by customer, TM will charge customer accordingly if request for other appointment time. Customers who are having their home renovated are advised to inform TM prior setting service installation appointment. TM shall not be responsible for any damages resulted from construction and renovation done by customer through third party during or after the installation.
Customer Unreachable and Change of Appointment
Premise inaccessibility or deferment of installation appointment upon the installation team’s arrival at a customer’s premise will be subject to a charge of RM100. Re-appointment will be subject to time slot availability.
High-Rise VDSL & FTTH
For high-rise (condos, apartment, office building) ,TM would require to access the MDF/SDF room to physically activate the port which normally locked by the Building Management/Maintenance. Therefore, customers are required to communicate and make arrangement with your Building Management/Maintenance Office to ensure someone is available to grant the access to TM UniFi Installer to MDF/SDF room during the installation time. Without the access to MDF/SDF room, installation cannot be performed and TM has to revisit which will incur unnecessary cost to customer.
In the case of copper wired building that uses VDSL2 technology, successful delivery of UniFi services is subject to technical testing. TM has the right to cancel the order should the building copper wire is deemed as not passing the technical test or not ready to deliver the service.

Requirements & Installation Guide
   


From making an appointment to the signing-off of the Service Acceptance Form, here is a complete step-by-step process of how we bring UniFi into your home or office.

Step 1: Appointment

Appointment is made at the point of registration. You may choose your preferred date and time for UniFi installation but please note that installation for FTTx (Fibre to the Home or Office) is expected to take between 4-8 hours, and for VDSL2, 2-3 hours.

24 hours prior to the agreed installation date and time, the TM UniFi Centre will call you for a final confirmation. Our UniFi technician will also call you just before he goes to the agreed address of installation.

Step 2: Site Assessment

Upon arrival at your home or office, our technician will brief you on the step-by-step process of the entire installation. This includes:

(i) Site assessessment (outdoor and indoor)
(ii) Cable entrance (drilling point for FTTx)
(iii) Equipment termination point
(iv) Route of wiring

In the case of FTTx installation, our technician will determine the location of the Fibre Distribution Point (FDP), whether it is located on an overhead pole, or underground. If the underground fibre access is blocked due to any home or office renovation, it may require a longer installation period than for overhead fibre access installation.

For VDSL2, site assessment is much quicker since our technician need only access the building’s MDF room and perform the necessary cabling there.
Note: VDSL2 - your existing Streamyx or Business Broadband access will be disabled during this exercise.

Step 3: Installation

It's time to complete the installation process. As part of this process, some minimal drilling may be required. After laying the cables we will determine which modem is suitable for your home. Indoor installation requires more time as our technician needs to lay the internal fibre optic cable. Cables of sufficient length will be provided. However, in cases where additional cable lengths are required, some minimal charges will be incurred. To prevent unsightly wiring, wires and cables will be housed in proper casings.

However, if you wish it to be a drill-free installation, and if the fibre optic cables are required to be pulled through your home or office ceiling, we have a panel of contractors that you can work with, the costs of which will be borne by you.

VDSL2 does not require drilling since UniFi connection will come from the existing phone jack in your home or office. For this premise type, indoor installation requires minimal setup time.

Step 4: Equipment Setup

After laying all the cables, it’s time to connect the equipment. Our technician will first set up the BTU followed by Premise Gateway, Set-top-Box (for Residential package only) and DECT Phone. Once the equipment is tested and works properly, our technician will then show you that all the services are in working order.

Step 5: Completion

You are required to sign-off a Service Acceptance Form (SAF) as part of the process to complete the installation work. For a complete understanding of what TM UniFi service is, please read the terms and conditions in your service agreement.

The fibre of UniFi: http://www.themalaysianinsider.com/feature...fibre-of-unifi/
Getting Unified – A walkthrough: http://www.themalaysianinsider.com/feature...-a-walkthrough/
The Unifi Installation – My Experience: http://www.shaolintiger.com/2010/12/29/the...-my-experience/

UniFi Set Up


* Thanks to TM twitter for the tweets, links to the article, blog (ShaolinTiger) & video (TheXMagellan)

klseet website for information on TM UniFi
http://klseet.com/

rizvanrp website of the unofficial HSBB (UniFi) "handbook"
http://unifi.athena.my/
» Click to show Spoiler - click again to hide... «


HyppTV
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What is HyppTV ?
» Click to show Spoiler - click again to hide... «

HyppTV - Entertainment All The Time
» Click to show Spoiler - click again to hide... «

HyppTV Link: YouTube F.A.Q

Added on TM UniFi Glossary Menu
TM UniFi Announcement & News

Terms & Conditions: Home "VIP" Office "BIZ"

Official Website: TM Website TM Twitter TM Connects UniFi Website UniFi HyppTV

Related Website: UniFi Wikipedia UniFi YouTube UniFi Facebook

Customer Link: Customer Account Customer E-Mail Customer Rewards "TM Rewards"

Online Help & Support: Billing Guide Payment Guide Support Guide Speedometer F.A.Q

Technical Assistance 24/7: 1300-88-1221
E-Mail Support: unifi@tm.com.my

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Added on LATEST TM UniFi PROMOTION !!
LATEST TM UniFi PROMOTION !!

Promotion Period UniFi Package Price/Month (Exclusive GST) Promotion Summary
15/01/15 - 31/07/15 VIP10 (10Mbps) Bundle Jumbo Pack RM209 Bundle HyppTV Jumbo Pack with 88 Channel worth RM276/Month
15/01/15 - 31/07/15 VIP20 (20Mbps) Bundle Jumbo Pack RM259 Bundle HyppTV Jumbo Pack with 88 Channel worth RM276/Month
01/08/15 - 31/08/15 UniFi30 (30Mbps) Bundle Aneka Pack RM199 Only 5Mbps Upload & No FREE Call
01/08/15 - 31/08/15 UniFi30 (30Mbps) Bundle Varnam Pack RM199 Only 5Mbps Upload & No FREE Call
01/08/15 - 31/08/15 UniFi30 (30Mbps) Bundle Ruby Pack RM209 Only 5Mbps Upload & No FREE Call
01/08/15 - 31/08/15 UniFi30 (30Mbps) Bundle Jumbo Pack RM229 Only 5Mbps Upload & No FREE Call
01/08/15 - 31/08/15 UniFi50 (50Mbps) Bundle Aneka Pack RM249 Only 10Mbps Upload & No FREE Call
01/08/15 - 31/08/15 UniFi50 (50Mbps) Bundle Varnam Pack RM249 Only 10Mbps Upload & No FREE Call
01/08/15 - 31/08/15 UniFi50 (50Mbps) Bundle Ruby Pack RM259 Only 10Mbps Upload & No FREE Call
01/08/15 - 31/08/15 UniFi50 (50Mbps) Bundle Jumbo Pack RM279 Only 10Mbps Upload & No FREE Call

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Added on Agreement
Maxis & P1 agreement on using TM UniFi HSBB Access Services !!
Agreement with Maxis on 15-12-2010 Agreement with P1 on 13-10-2011
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So, even you apply Maxis or P1 Fibre, it's in high percentage that you are using TM UniFi HSBB Access Services !! laugh.gif

Partnership on Developing a Next-Generation LTE Infrastructure
Agreement with SK Telecom Co. Ltd, Green Packet Berhad (GP) & Packet One Sdn. Bhd. (P1) on 27-03-2014
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This post has been edited by Mika: Aug 13 2015, 07:47 PM
AVFAN
post Jul 26 2015, 02:09 AM

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pleased to say i hv been getting what unifi30 should be, at least for last 3 days:

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torrent, max 3.6 MBps.

so, guys n gurls, go ahead and get it! biggrin.gif
ghozone
post Jul 26 2015, 02:21 AM

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unifi nowhere in most of penang
peterbrutus
post Jul 26 2015, 02:30 AM

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QUOTE(AVFAN @ Jul 26 2015, 02:09 AM)
pleased to say i hv been getting what unifi30 should be, at least for last 3 days:

user posted image

torrent, max 3.6 MBps.

so, guys n gurls, go ahead and get it! biggrin.gif
*
nah... upload speed sux.
djhenry91
post Jul 26 2015, 03:01 AM

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finally new thread lol..
minde
post Jul 26 2015, 06:29 AM

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possible to upgrade to vip 50 now?
christina1
post Jul 26 2015, 08:17 AM

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QUOTE(AVFAN @ Jul 26 2015, 02:09 AM)
pleased to say i hv been getting what unifi30 should be, at least for last 3 days:

user posted image

torrent, max 3.6 MBps.

so, guys n gurls, go ahead and get it! biggrin.gif
*
Is it really worth the upgrade from 10MB a lot of difference?
Moogle Stiltzkin
post Jul 26 2015, 09:27 AM

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QUOTE(christina1 @ Jul 26 2015, 08:17 AM)
Is it really worth the upgrade from 10MB a lot  of difference?
*
you download 3 times faster. definitely worth it :}

content these days is between 300mb, 500mb, 1.2gb, 4-6gb, 8-12gb..... some even go as high as 24gb......

another example.... these days you buy digital games and you have to download on launch date or close to. so thats a big size file doh.gif so you want to download as fast as you can.



This post has been edited by Moogle Stiltzkin: Jul 26 2015, 09:30 AM
gin&tonic
post Jul 26 2015, 09:32 AM

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I was considering unifi30 but the upload speed is only 5mb? TMNUT shud di better. Real let down for me.
christina1
post Jul 26 2015, 10:34 AM

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QUOTE(Moogle Stiltzkin @ Jul 26 2015, 09:27 AM)
you download 3 times faster. definitely worth it :}

content these days is between 300mb, 500mb, 1.2gb, 4-6gb, 8-12gb..... some even go as high as 24gb......

another example.... these days you buy digital games and you have to download on launch date or close to. so thats a big size file doh.gif so you want to download as fast as you can.
*
So its better to upgrade to 30MB or 50MB if Unifi have a good deal..

If Unifi offer me 30MB with free phone calls TM to TM landline I will take it... smile.gif

This post has been edited by christina1: Jul 26 2015, 10:38 AM
christina1
post Jul 26 2015, 10:37 AM

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..........

This post has been edited by christina1: Jul 26 2015, 10:38 AM
annoymous1234
post Jul 26 2015, 10:42 AM

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registered 30mbps with jumbo pack total rm242 include gst. but need to wait after mid august for them to set up new port.
Moogle Stiltzkin
post Jul 26 2015, 10:51 AM

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QUOTE(christina1 @ Jul 26 2015, 10:34 AM)
So its better to upgrade to 30MB or 50MB if Unifi have a good deal..

If Unifi offer me 30MB with free phone calls TM to TM landline I will take it... smile.gif
*
with the rumors floating around about sept, i'm waiting for a better deal on the 30/50 ;x
christina1
post Jul 26 2015, 10:53 AM

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QUOTE(Moogle Stiltzkin @ Jul 26 2015, 10:51 AM)
with the rumors floating around about sept, i'm waiting for a better deal on the 30/50 ;x
*
Hope so there is a better deal in September..
AVFAN
post Jul 26 2015, 11:00 AM

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QUOTE(christina1 @ Jul 26 2015, 08:17 AM)
Is it really worth the upgrade from 10MB a lot  of difference?
*
for me, yes.
i do a quite a lot downloads - hd video streaming and torrenting, multi users.
no gaming, so slow upload is fine.
early days still, but i do notice the streaming is smoother and browsing is faster.

QUOTE(annoymous1234 @ Jul 26 2015, 10:42 AM)
registered 30mbps with jumbo pack total rm242 include gst. but need to wait after mid august for them to set up new port.
*
(169+60)*1.06 = 242

good to hear tm/unifi is keeping to the "correct" prices like we know and not playing around with prices with diff areas like before.
Moogle Stiltzkin
post Jul 26 2015, 11:08 AM

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QUOTE(christina1 @ Jul 26 2015, 10:53 AM)
Hope so there is a better deal in September..
*
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fruitie
post Jul 26 2015, 11:11 AM

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I'm still waiting for the email to tell me that the upgrade is completed. hmm.gif
AVFAN
post Jul 26 2015, 11:14 AM

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QUOTE(fruitie @ Jul 26 2015, 11:11 AM)
I'm still waiting for the email to tell me that the upgrade is completed. hmm.gif
*
i got no email, no text msg.

but got a phone call from tm point dealer when activated.

This post has been edited by AVFAN: Jul 26 2015, 11:14 AM
fruitie
post Jul 26 2015, 11:15 AM

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QUOTE(AVFAN @ Jul 26 2015, 11:14 AM)
i got no email, no text msg.

but call a phone call from tm point dealer when activated.
*
OK, I still receive nothing.
theberry
post Jul 26 2015, 12:04 PM

OK!
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QUOTE(Moogle Stiltzkin @ Jul 26 2015, 11:08 AM)
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*
just subscribe wadever cheap u got from them. i guess, 15/07/2015 tm has revised unifi package so this new price gonna retain for another next 10 years?v whistling.gif
Ash
post Jul 26 2015, 01:06 PM

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the latency of my unifi is consistently at 50 ping to singapore server from 12pm-12am daily which affects my gaming experiences by a lot. anyone knows the cause of this? its been like this for a month.
Momo2014
post Jul 26 2015, 01:41 PM

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QUOTE(Ash @ Jul 26 2015, 01:06 PM)
the latency of my unifi is consistently at 50 ping to singapore server from 12pm-12am daily which affects my gaming experiences by a lot. anyone knows the cause of this? its been like this for a month.
*
Same here
DeepMemory
post Jul 26 2015, 02:37 PM

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Any unifi user in Klang received and successfully upgraded to Unifi 30 package? Attempted to upgrade mine few days ago but they say only available in Kota Kemuning currently.
icebits
post Jul 26 2015, 03:07 PM

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Upload speed 5mb will it affected online game?
ddr3
post Jul 26 2015, 03:17 PM

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still waiting for them to call sad.gif
theberry
post Jul 26 2015, 03:53 PM

OK!
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QUOTE(Ash @ Jul 26 2015, 01:06 PM)
the latency of my unifi is consistently at 50 ping to singapore server from 12pm-12am daily which affects my gaming experiences by a lot. anyone knows the cause of this? its been like this for a month.
*
cut ur existing line and apply for dedicated line
kazekage_09
post Jul 26 2015, 03:59 PM

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I have a question here to ask.

Received a call last week to upgrade my existing vip10 to Unifi30. So yesterday i checked my online unifi bill and yes the status already changed to Unifi30.

Done speed test and only got about 15mbps download and 5mbps upload. Immediately do a complaint and within 24 hours their technician came which is surprising (they just leave my house minutes ago).

They said it the router problem because if tested using lan cable definetely getting above 30mbps. If wifi only at 15mbps max.

So they advise me to get new powerful router that can support unifi. Either tplink or asus. Why TM didnot provide the router also beyond me.

So anyone can recommend me new router for me? If possible with the model number. And also do i need to do the setting later myself?
christina1
post Jul 26 2015, 04:47 PM

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QUOTE(kazekage_09 @ Jul 26 2015, 03:59 PM)
I have a question here to ask.

Received a call last week to upgrade my existing vip10 to Unifi30. So yesterday i checked my online unifi bill and yes the status already changed to Unifi30.

Done speed test and only got about 15mbps download and 5mbps upload. Immediately do a complaint and within 24 hours their technician came which is surprising (they just leave my house minutes ago).

They said it the router problem because if tested using lan cable definetely getting above 30mbps. If wifi only at 15mbps max.

So they advise me to get new powerful router that can support unifi. Either tplink or asus. Why TM didnot provide the router also beyond me.

So anyone can recommend me new router for me? If possible with the model number. And also do i need to do the setting later myself?
*
Go to this website all Unifi router are here http://klseet.com/

Personally will recommend this brand ASUS RTN-14UHP

Once you decide you can purchased it at any shop in lowyatt (preferably Viewnet or AllIT outlet) and ask them to setup for you...

This post has been edited by christina1: Jul 26 2015, 05:00 PM
amirudin920927
post Jul 26 2015, 05:09 PM

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Heard from TM friend, 10Mbps user can upgrade to 30Mbps and 20Mbps to 50Mbps w/o resubscribed and with the same monthly payment.. but for phone call there is no more free call to fixed line, all will calculate as PAYU..
fruitie
post Jul 26 2015, 05:14 PM

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QUOTE(DeepMemory @ Jul 26 2015, 02:37 PM)
Any unifi user in Klang received and successfully upgraded to Unifi 30 package? Attempted to upgrade mine few days ago but they say only available in Kota Kemuning currently.
*
A lot of us have upgraded, I'm waiting for mine to complete as well. Waiting for email to confirm. I'm in PJ.

QUOTE(kazekage_09 @ Jul 26 2015, 03:59 PM)
I have a question here to ask.

Received a call last week to upgrade my existing vip10 to Unifi30. So yesterday i checked my online unifi bill and yes the status already changed to Unifi30.

Done speed test and only got about 15mbps download and 5mbps upload. Immediately do a complaint and within 24 hours their technician came which is surprising (they just leave my house minutes ago).

They said it the router problem because if tested using lan cable definetely getting above 30mbps. If wifi only at 15mbps max.

So they advise me to get new powerful router that can support unifi. Either tplink or asus. Why TM didnot provide the router also beyond me.

So anyone can recommend me new router for me? If possible with the model number. And also do i need to do the setting later myself?
*
Oh my crap. doh.gif I'm using the stock equipment which TM provides, will I have the same issue too?
It's the same equipment I got since VIP5 days which I registered last year.

QUOTE(amirudin920927 @ Jul 26 2015, 05:09 PM)
Heard from TM friend, 10Mbps user can upgrade to 30Mbps and 20Mbps to 50Mbps w/o resubscribed and with the same monthly payment.. but for phone call there is no more free call to fixed line, all will calculate as PAYU..
*
No such thing. It's different pricing. 30Mbps is 199 and I was paying 179 for 10Mbps, so it's not the same price for me. smile.gif
kazekage_09
post Jul 26 2015, 05:26 PM

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I guess you will face same problem. My technician said today all his client he attended all with same complain
fruitie
post Jul 26 2015, 06:12 PM

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QUOTE(kazekage_09 @ Jul 26 2015, 05:26 PM)
I guess you will face same problem. My technician said today all his client he attended all with same complain
*
If like this I don't want to upgrade already. doh.gif
How to cancel now? I don't feel like changing my router just to accommodate to this. doh.gif
kazekage_09
post Jul 26 2015, 06:51 PM

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Lol i dont know whether can cancel or not but if u using lan cable then it should be no problem.

Yes finding new router is troublesome for a IT-naive like me. Just hoping later the new router will not cause a new problem doh.gif
fruitie
post Jul 26 2015, 06:56 PM

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QUOTE(kazekage_09 @ Jul 26 2015, 06:51 PM)
Lol i dont know whether can cancel or not but if u using lan cable then it should be no problem.

Yes finding new router is troublesome for a IT-naive like me. Just hoping later the new router will not cause a new problem  doh.gif
*
I called their CS and they are ever unhelpful. She doesn't know about this issue and keeps insisting that TM only provides basic router. If you want a better speed, then get your own router. doh.gif

I told her this equals to cheating if it's true. You introduce a plan which your customers are not able to use. doh.gif Once upgraded, I cannot downgrade anymore.

How about others? Does anyone of you using the stock equipment and manage to get full speed with WiFi? I only use WiFi and not LAN cable, so your experience sharing is very much appreciated.
AVFAN
post Jul 26 2015, 07:08 PM

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QUOTE(kazekage_09 @ Jul 26 2015, 03:59 PM)
They said it the router problem because if tested using lan cable definetely getting above 30mbps. If wifi only at 15mbps max.

So they advise me to get new powerful router that can support unifi. Either tplink or asus. Why TM didnot provide the router also beyond me.

So anyone can recommend me new router for me? If possible with the model number. And also do i need to do the setting later myself?
*
this is bad, bad...

i know that router is poor, but it's that bad? shakehead.gif


anyway, f them... spend rm200 on an asus, u'll live longer.

unifi30, asus rt-n12hp wifi, 50 ft:
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This post has been edited by AVFAN: Jul 26 2015, 07:12 PM
SUSraynman
post Jul 26 2015, 07:10 PM

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QUOTE(fruitie @ Jul 26 2015, 06:56 PM)
I called their CS and they are ever unhelpful. She doesn't know about this issue and keeps insisting that TM only provides basic router. If you want a better speed, then get your own router. doh.gif

I told her this equals to cheating if it's true. You introduce a plan which your customers are not able to use. doh.gif Once upgraded, I cannot downgrade anymore.

How about others? Does anyone of you using the stock equipment and manage to get full speed with WiFi? I only use WiFi and not LAN cable, so your experience sharing is very much appreciated.
*
I received an Innatech RG4332 Wifi router from TM as part of the VIP5 package.

I did get full speed of 5Mbps (upload and download) with Wifi when it is working fine.

However, I experienced Wifi disconnects every few hours or so.

I couldn't stand it and promptly replaced the RG4332 with an ASUS RT-N12 D1 router.

No more Wifi disconnections and the router has been rock stable from day one.

I used the RG4332 for a week before I said "enough is enough". biggrin.gif
fruitie
post Jul 26 2015, 07:17 PM

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QUOTE(AVFAN @ Jul 26 2015, 07:08 PM)
this is bad, bad...

i know that router is poor, but it's that bad? shakehead.gif
anyway, f them... spend rm200 on an asus, u'll live longer.

unifi30, asus rt-n12hp wifi, 50 ft:
user posted image
*
I really don't want to spend another RM 200 to use it.
If that's the case, I want to cancel this upgrade but she said can't see my order yet. doh.gif

QUOTE(raynman @ Jul 26 2015, 07:10 PM)
I received an Innatech RG4332 Wifi router from TM as part of the VIP5 package.

I did get full speed of 5Mbps (upload and download) with Wifi when it is working fine.

However, I experienced Wifi disconnects every few hours or so.

I couldn't stand it and promptly replaced the RG4332 with an ASUS RT-N12 D1 router.

No more Wifi disconnections and the router has been rock stable from day one.

I used the RG4332 for a week before I said "enough is enough".  biggrin.gif
*
I don't know what's mine.. I'm not at my PJ home now.
I have no issue with VIP10 too, got more than 10Mbps for both upload and download speed.
AVFAN
post Jul 26 2015, 07:29 PM

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QUOTE(fruitie @ Jul 26 2015, 07:17 PM)
I really don't want to spend another RM 200 to use it.
If that's the case, I want to cancel this upgrade but she said can't see my order yet. doh.gif
*
knowing tm, they will be happy if u cancel or give up the line altogether! tongue.gif


anyway... do give a thought what happens when the router goes kaput... u still have to buy new on yr own...
kazekage_09
post Jul 26 2015, 07:44 PM

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Yeah TM should provide router that can support 30mbps. Who still use lan cable lol
fruitie
post Jul 26 2015, 07:55 PM

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QUOTE(AVFAN @ Jul 26 2015, 07:29 PM)
knowing tm, they will be happy if u cancel or give up the line altogether! tongue.gif
anyway... do give a thought what happens when the router goes kaput... u still have to buy new on yr own...
*
If kaput, yes I will change. If it's not, I consider this is a waste.
Now I don't know how to cancel it, maybe I will call back again and ask them to put in instruction to stop this upgrade.
annoymous1234
post Jul 26 2015, 07:55 PM

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me. I still use lan cable as above mentioned, lan is more stable than wifi. plus, not everyone has their dekstop right next to their tv. That's why I hope they are able to pull the cable since the decoder and router will be in diff room.
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post Jul 26 2015, 08:02 PM

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i were changed to Dir-820L router as well,
the old router go random hang get stucked for internet even after reset.
but only issue were 10M Lan cable only get me 100mbps instead of 1gbps line with 5e grade.

btw,any insider can tell me is that really have cheaper ISP provider comming in malaysia be end of this years or early next years?

if really so i would rather stay at my 5mbps untill that time only change.
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post Jul 26 2015, 08:20 PM

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QUOTE(amirudin920927 @ Jul 26 2015, 05:09 PM)
Heard from TM friend, 10Mbps user can upgrade to 30Mbps and 20Mbps to 50Mbps w/o resubscribed and with the same monthly payment.. but for phone call there is no more free call to fixed line, all will calculate as PAYU..
*
there's a catch. you may think o switch and still pay same sure. the thing is you will be locked to that for 2 years ..... and like someone else mentioned, if later in september there is a basic 30/50 which has a cheaper price (because it none of that aneka and other additional channels nobody wants) then you are screwed, cause you cannot change to that as you'd be hit by a penalty :/ but this is assuming there is a cheaper package in september ..... i personally rather wait and see hmm.gif


QUOTE(fruitie @ Jul 26 2015, 06:56 PM)
I called their CS and they are ever unhelpful. She doesn't know about this issue and keeps insisting that TM only provides basic router. If you want a better speed, then get your own router. doh.gif

I told her this equals to cheating if it's true. You introduce a plan which your customers are not able to use. doh.gif Once upgraded, I cannot downgrade anymore.

How about others? Does anyone of you using the stock equipment and manage to get full speed with WiFi? I only use WiFi and not LAN cable, so your experience sharing is very much appreciated.
*
she's obviously a twit who doesn't know technical issues even if it smacked her in the face. should ask her next time to pass the phone to her supervisor. or maybe..... even worse, it's the managements policy to deny any poor performance doh.gif then better report to MCMC to pressure them (wonder if anyone done that yet)

this one time my internet didn't work. so i did all the normal troubleshooting on my own end. reboot router, update router firmware. re-do settings. restart pc...... pretty much all you can think of.

so i reported it as a tmnut issue, but then they ask reboot modem which i told i already done. still won't believe..... only much much later, they called back and admitted it was an issue on their end all along despite denying it >_>:

sigh.... they should never say not their side without checking first... this problem with tmnut support :/ talk cock over phone as if we don't know anything about basic IT technical troubleshooting.
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post Jul 26 2015, 09:04 PM

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QUOTE(Moogle Stiltzkin @ Jul 26 2015, 08:20 PM)
she's obviously a twit who doesn't know technical issues even if it smacked her in the face. should ask her next time to pass the phone to her supervisor. or maybe..... even worse, it's the managements policy to deny any poor performance  doh.gif  then better report to MCMC to pressure them (wonder if anyone done that yet)

this one time my internet didn't work. so i did all the normal troubleshooting on my own end. reboot router, update router firmware. re-do settings. restart pc...... pretty much all you can think of.

so i reported it as a tmnut issue, but then they ask reboot modem which i told i already done. still won't believe..... only much much later, they called back and admitted it was an issue on their end all along despite denying it >_>:

sigh.... they should never say not their side without checking first... this problem with tmnut support :/ talk cock over phone as if we don't know anything about basic IT technical troubleshooting.
*
I really don't know how to deal with this. Any advice guys? Really cannot get 30Mbps via WiFi?

If that's the case and they still upgraded mine and I can't use it, I will complain to MCMC.
Moogle Stiltzkin
post Jul 26 2015, 09:21 PM

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QUOTE(fruitie @ Jul 26 2015, 09:04 PM)
I really don't know how to deal with this. Any advice guys? Really cannot get 30Mbps via WiFi?

If that's the case and they still upgraded mine and I can't use it, I will complain to MCMC.
*
try test direct ethernet first see the speed.... if performance subpar yeah then complain sweat.gif

if no issue on speed, then the wifi is a separate matter more likely to do with poor router performance smile.gif

This post has been edited by Moogle Stiltzkin: Jul 26 2015, 09:23 PM
fruitie
post Jul 26 2015, 09:23 PM

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QUOTE(Moogle Stiltzkin @ Jul 26 2015, 09:21 PM)
try test direct ethernet first see the speed.... if performance subpar yeah then complain  sweat.gif
*
The problem is if LAN can get, it's useless for me. sad.gif

I can't accept a bad stock router. They can't expect every single user to buy their own routers.

I think I will call to cancel the upgrade.

Sigh. After all the waiting, this is what I get.

This post has been edited by fruitie: Jul 26 2015, 09:24 PM
biloxee
post Jul 26 2015, 09:38 PM

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QUOTE(fruitie @ Jul 26 2015, 09:23 PM)
The problem is if LAN can get, it's useless for me. sad.gif

I can't accept a bad stock router. They can't expect every single user to buy their own routers.

I think I will call to cancel the upgrade.

Sigh. After all the waiting, this is what I get.
*
You could test downloading a video from your phone to your laptop wirelesly to check your throughput. I just checked mine at my desk and its about 28Mbps only when I'm just 1.5m from the router (Wireless N300). It gets worse the further away I more from my desk.
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post Jul 26 2015, 09:40 PM

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I think i want to complain to mcmc and see how before i opt for new router. The technician also seem on our side lol. saying tm already knew about the router problem but still went with the upgrade.

But at first time after my technician configure my setting, I did get about 26 mbps but that it, it only that one time.


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post Jul 26 2015, 09:44 PM

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QUOTE(kazekage_09 @ Jul 26 2015, 07:44 PM)
Yeah TM should provide router that can support 30mbps. Who still use lan cable lol
*
LOL... im still using LAN RJ45.... sweat.gif

to me, i never believe wifi's stability and reliability, plus, at home i use PC, not laptop, hence no need if wanna use high speed internet with unstable connectivity... doh.gif

but, to get a new router is also not a bad thing, at least can guarantee good connectivity and stability, especially if using high speed internet as you wouldnt want your experience interrupted by bad connectivity and unstable flip flop speeds... laugh.gif
fruitie
post Jul 26 2015, 09:45 PM

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QUOTE(biloxee @ Jul 26 2015, 09:38 PM)
You could test downloading a video from your phone to your laptop wirelesly to check your throughput. I just checked mine at my desk and its about 28Mbps only when I'm just 1.5m from the router (Wireless N300). It gets worse the further away I more from my desk.
*
Is yours the stock router? unsure.gif
biloxee
post Jul 26 2015, 09:45 PM

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QUOTE(kazekage_09 @ Jul 26 2015, 09:40 PM)
I think i want to complain to mcmc and see how before i opt for new router. The technician also seem on our side lol. saying tm already knew about the router problem but still went with the upgrade.

But at first time after my technician configure my setting, I did get about 26 mbps but that it, it only that one time.
*
From the first page. "PLEASE READ BEFORE YOU PROCEED"

5. UniFi is a wired broadband service. Wireless connectivity is an option and is subject to interference and obstructions factor.
MGM
post Jul 26 2015, 09:46 PM

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QUOTE(fruitie @ Jul 26 2015, 09:04 PM)
I really don't know how to deal with this. Any advice guys? Really cannot get 30Mbps via WiFi?

If that's the case and they still upgraded mine and I can't use it, I will complain to MCMC.
*
You can get a reasonably good router (ASUS/TPlink) for ~about rm150 thru lazada/rakuten after getting discount from voucher & CC's CB.
fruitie
post Jul 26 2015, 09:48 PM

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QUOTE(biloxee @ Jul 26 2015, 09:45 PM)
From the first page. "PLEASE READ BEFORE YOU PROCEED"

5. UniFi is a wired broadband service. Wireless connectivity is an option and is subject to interference and obstructions factor.
*
Currently I have no issue with my WiFi, always around 11Mbps up and down on my VIP10. It's pretty stable for me. sad.gif

QUOTE(MGM @ Jul 26 2015, 09:46 PM)
You can get a reasonably good router (ASUS/TPlink) for ~about rm150 thru lazada/rakuten after getting discount from voucher & CC's CB.
*
Sigh, do I really need to?
I don't know how to install, I always have problems with router. Always have to spend 1-2days to figure which part went wrong. laugh.gif
biloxee
post Jul 26 2015, 09:50 PM

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QUOTE(fruitie @ Jul 26 2015, 09:45 PM)
Is yours the stock router? unsure.gif
*
No. Its a D-link for Streamyx that I plan to use as an AP to extend my wireless coverage.
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post Jul 26 2015, 09:53 PM

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QUOTE(fruitie @ Jul 26 2015, 09:48 PM)
Currently I have no issue with my WiFi, always around 11Mbps up and down on my VIP10. It's pretty stable for me. sad.gif
Sigh, do I really need to?
I don't know how to install, I always have problems with router. Always have to spend 1-2days to figure which part went wrong. laugh.gif
*
Get one which is preconfigured for UNIFI, or get to know a techie friend who can help. tongue.gif
MGM
post Jul 26 2015, 09:54 PM

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QUOTE(fruitie @ Jul 26 2015, 09:48 PM)
Currently I have no issue with my WiFi, always around 11Mbps up and down on my VIP10. It's pretty stable for me. sad.gif
Sigh, do I really need to?
I don't know how to install, I always have problems with router. Always have to spend 1-2days to figure which part went wrong. laugh.gif
*
Get one which is preconfigured for UNIFI, or get to know a techie friend who can help. tongue.gif
biloxee
post Jul 26 2015, 10:06 PM

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QUOTE(fruitie @ Jul 26 2015, 09:48 PM)
Currently I have no issue with my WiFi, always around 11Mbps up and down on my VIP10. It's pretty stable for me. sad.gif
Sigh, do I really need to?
I don't know how to install, I always have problems with router. Always have to spend 1-2days to figure which part went wrong. laugh.gif
*
You should consider your devices' wireless capability too. Can they use 5Ghz or AC?
If they can only use 2.4Ghz and if theres interference from other signals from your neighbours, maintaining a stable 30Mbps all the time may be difficult?
fruitie
post Jul 26 2015, 10:19 PM

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QUOTE(biloxee @ Jul 26 2015, 09:50 PM)
No. Its a D-link for Streamyx that I plan to use as an AP to extend my wireless coverage.
*
Oh OK.

QUOTE(MGM @ Jul 26 2015, 09:54 PM)
Get one which is preconfigured for UNIFI, or get to know a techie friend who can help. tongue.gif
*
Good idea to get a pre-configured one, nobody is free for me. sad.gif
I really don't want to spend so much la. cry.gif

QUOTE(biloxee @ Jul 26 2015, 10:06 PM)
You should consider your devices' wireless capability too. Can they use 5Ghz or AC?
If they can only use 2.4Ghz and if theres interference from other signals from your neighbours, maintaining a stable 30Mbps all the time may be difficult?
*
I think devices should be OK kot. When I was using TP Link router for my Maxis broadband, there's no issue. I can get more than 60Mbps on my devices.

This post has been edited by fruitie: Jul 26 2015, 10:21 PM
OKLY
post Jul 26 2015, 10:30 PM

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I'm using the stock DIR-615 but flashed with DD-WRT firmware, no issues with the UniFi 30 on WiFi. Even my local transfer speed within my network is around 3.3-3.5MB/s so I believe it should not have issues with 30mbps but I don't think it can cope with UniFi 50.

By the way, my WiFi is using Wireless-N on 20mhz channel width so my connectivity speed is 72mbps with actual transfer speeds of 3.3-3.5MB/s as mentioned above.
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post Jul 26 2015, 10:34 PM

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QUOTE(fruitie @ Jul 26 2015, 10:19 PM)

Good idea to get a pre-configured one, nobody is free for me. sad.gif
I really don't want to spend so much la. cry.gif

*
Your Ambank's CB can easily cover this expense. tongue.gif Or go and look for more CB.
chan01
post Jul 26 2015, 10:36 PM

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anyone have problem with hypptv? Sometime my tv hang and the statelite error show up on my tv, then after 1 min or so it become normal.The problem kept occurring nonstop. Kept hang then ok, hang then ok... It random hang, sometime in 1 hour it hang 10 time or more and sometime no problem even 2 hour or so..
blacktubi
post Jul 26 2015, 10:54 PM

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QUOTE(chan01 @ Jul 26 2015, 10:36 PM)
anyone have problem with hypptv? Sometime my tv hang and the statelite error show up on my tv, then after 1 min or so it become normal.The problem kept occurring nonstop. Kept hang then ok, hang then ok... It random hang, sometime in 1 hour it hang 10 time or more and sometime no problem even 2 hour or so..
*
Are you using the latest HyppTV with WiFi?
chan01
post Jul 26 2015, 10:56 PM

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QUOTE(blacktubi @ Jul 26 2015, 10:54 PM)
Are you using the latest HyppTV with WiFi?
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Nope dint change anything.Connecting from modem to tv like normal.
fruitie
post Jul 26 2015, 10:59 PM

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QUOTE(OKLY @ Jul 26 2015, 10:30 PM)
I'm using the stock DIR-615 but flashed with DD-WRT firmware, no issues with the UniFi 30 on WiFi. Even my local transfer speed within my network is around 3.3-3.5MB/s so I believe it should not have issues with 30mbps but I don't think it can cope with UniFi 50.

By the way, my WiFi is using Wireless-N on 20mhz channel width so my connectivity speed is 72mbps with actual transfer speeds of 3.3-3.5MB/s as mentioned above.
*
I don't know which one is mine, tried to Google but can't find the exact model yet. I can only recall it's silver colour. sweat.gif
Good that you are on stock, at least gives me hope. Flash router still OK for me, flashed few times for my TP-Link router.

QUOTE(MGM @ Jul 26 2015, 10:34 PM)
Your Ambank's CB can easily cover this expense. tongue.gif  Or go and look for more CB.
*
laugh.gif Very smart of you. tongue.gif
mozac
post Jul 26 2015, 11:27 PM

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damn so i'm not getting 30Mbps because of bad stock router..? sad.gif however today speed is ok got 20-22Mbps compared to yesterday around 12-15Mbps hurmm
biloxee
post Jul 26 2015, 11:33 PM

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QUOTE(fruitie @ Jul 26 2015, 10:59 PM)
I don't know which one is mine, tried to Google but can't find the exact model yet. I can only recall it's silver colour. sweat.gif
Good that you are on stock, at least gives me hope. Flash router still OK for me, flashed few times for my TP-Link router.
laugh.gif Very smart of you. tongue.gif
*
Here?
http://unifidr.blogspot.com/2013/10/what-i...uter-model.html
fruitie
post Jul 26 2015, 11:42 PM

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QUOTE(mozac @ Jul 26 2015, 11:27 PM)
damn so i'm not getting 30Mbps because of bad stock router..? sad.gif however today speed is ok got 20-22Mbps compared to yesterday around 12-15Mbps hurmm
*
How about with LAN cable? If you are not getting around 30Mbps via cable, then can complain.

QUOTE(biloxee @ Jul 26 2015, 11:33 PM)
Here?
http://unifidr.blogspot.com/2013/10/what-i...uter-model.html
*
Thanks so much! Mine is the UniFi INNATECH Router.
Any hope? sad.gif
biloxee
post Jul 27 2015, 12:06 AM

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QUOTE(fruitie @ Jul 26 2015, 11:42 PM)
Thanks so much! Mine is the UniFi INNATECH Router.
Any hope? sad.gif
*
LOL. Don't know, Ive never used it. But my pref would be the DIR-615 that they gave when UniFi first launched.
fruitie
post Jul 27 2015, 12:17 AM

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QUOTE(biloxee @ Jul 27 2015, 12:06 AM)
LOL. Don't know, Ive never used it. But my pref would be the DIR-615 that they gave when UniFi first launched.
*
Sigh. Yes, I know DIR-615 is good. Hopefully tomorrow is a better day for me to think how to solve it.
Worse comes to worst will cancel this upgrade. wink.gif
biloxee
post Jul 27 2015, 12:31 AM

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QUOTE(fruitie @ Jul 27 2015, 12:17 AM)
Sigh. Yes, I know DIR-615 is good. Hopefully tomorrow is a better day for me to think how to solve it.
Worse comes to worst will cancel this upgrade. wink.gif
*
Use your TP-link for wifi and hookit up to your Innacomm?
fruitie
post Jul 27 2015, 12:34 AM

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QUOTE(biloxee @ Jul 27 2015, 12:31 AM)
Use your TP-link for wifi and hookit up to your Innacomm?
*
Ah ha. This gives me an idea and I'm not sure how to do it though. laugh.gif
Mine is the TP-Link MR320, not sure if it works. tongue.gif
biloxee
post Jul 27 2015, 12:44 AM

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QUOTE(fruitie @ Jul 27 2015, 12:34 AM)
Ah ha. This gives me an idea and I'm not sure how to do it though. laugh.gif
Mine is the TP-Link MR320, not sure if it works. tongue.gif
*
Follow this?
https://forum.lowyat.net/topic/1946551/
fruitie
post Jul 27 2015, 12:54 AM

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QUOTE(biloxee @ Jul 27 2015, 12:44 AM)
Follow this?
https://forum.lowyat.net/topic/1946551/
*
Thanks a lot. Time to bring out my dusty MR3420 again. laugh.gif
Will try out tomorrow's night.
Moogle Stiltzkin
post Jul 27 2015, 02:30 AM

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QUOTE(fruitie @ Jul 26 2015, 09:23 PM)
The problem is if LAN can get, it's useless for me. sad.gif

I can't accept a bad stock router. They can't expect every single user to buy their own routers.

I think I will call to cancel the upgrade.

Sigh. After all the waiting, this is what I get.
*
well i sorta mean, it's a bit difficult trying to diagnose your speed via wifi.

i notice this while babysitting for my brother so i was on my laptop in another room in the house. the internet was so bad .... only got better when i moved the laptop a bit to get a better signal, then suddenly the internet was working fine again.

so poor wifi will indeed affect your internet speed doh.gif so i don't think you can really test poor internet unless done via ethernet first, so you can rule it's not a wifi issue your having. that was what i was implying :}

basically it's cost cutting, by providing a cheap router just so we can get the internet to work. as a user we have no choice but to buy a new router preferably 1gbit ports (i'd suggest 4-5 of them :} ) and also preferably wireless ac if possible.


Asus RT-N18U
QUOTE
Looks like RT-N66U, has CPU/RAM/NAND/USB3.0 like RT-AC68U but is single-band wireless router like RT-N16. What is it? Asus RT-N18U
user posted image

- CPU Broadcom-ARM dual-core 800MHz (same as in RT-AC56U and RT-AC68U)
- RAM 256MB (FSB 533MHz)
- NAND 128MB
- Gigabit switch
- 1x USB2.0 + 1x USB3.0
- 3x external antennas
- 2,4GHz radio N600 (single band router)

*support by shibby tomato

http://tomato.groov.pl/


from the prices i saw, you can get this router for rm 339, thats quite good for an ac router that actually performs :}
http://www.lelong.com.my/kx/asus+rt+n18u.htm


this router is wireless n though doh.gif but is using turboqam to boost wireless n signal by up to 30% more. it also can do up to 650 mbps internet connections, not that we have that speed anytime soon sweat.gif

wireless ac routers i think are 600+ upward hmm.gif yep a AC56U is 624
http://list.lelong.com.my/Auc/List/List.as...d=AC56U&x=0&y=0


This post has been edited by Moogle Stiltzkin: Jul 27 2015, 02:39 AM
maeve
post Jul 27 2015, 05:53 AM

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I'm using Asus N66U router, and to tell you honestly I also having 22-24mbps download speed while testing with my phone's wifi. Wired connection is fine though, 30mbps~ stable. Maybe my wireless N peaks at those speed. Anybody tested using Wifi AC or dual band N? Should get better results using those.
Moogle Stiltzkin
post Jul 27 2015, 06:11 AM

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QUOTE(maeve @ Jul 27 2015, 05:53 AM)
I'm using Asus N66U router, and to tell you honestly I also having 22-24mbps download speed while testing with my phone's wifi. Wired connection is fine though, 30mbps~ stable. Maybe my wireless N peaks at those speed. Anybody tested using Wifi AC or dual band N? Should get better results using those.
*
from what i heard ac works better through walls than wireless n. i never used it myself cause most of my equipment is still n. to go ac your clients also need wireless ac capability, which my outdated hardware don't :{

Anyways i'm waiting for wireless ax
QUOTE
Wireless 802.11ax for less-congested networks For those who've felt the pain of trying to connect to a crowded public hotspot, the next Wi-Fi standard may offer some relief. Rather than just boosting overall bandwidth, the goal With 802.11ax is to quadruple speeds to individual connections, while also improving spectrum management to cut down on hotspot congestion.

The standard has a long way to go, as it likely won't be ratified until 2019. Devices supporting draft 802.11ax could hit the market in a couple years, though.

http://www.extremetech.com/computing/18468...-to-your-laptop


wireless n will get me by just fine till then :}
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post Jul 27 2015, 08:08 AM

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i am using tp link N600 my speed test with wifi constant at 30-35 DL and 4-5 UL no problemo...
fruitie
post Jul 27 2015, 08:11 AM

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QUOTE(Moogle Stiltzkin @ Jul 27 2015, 02:30 AM)
well i sorta mean, it's a bit difficult trying to diagnose your speed via wifi.

i notice this while babysitting for my brother so i was on my laptop in another room in the house. the internet was so bad .... only got better when i moved the laptop a bit to get a better signal, then suddenly the internet was working fine again.

so poor wifi will indeed affect your internet speed doh.gif so i don't think you can really test poor internet unless done via ethernet first, so you can rule it's not a wifi issue your having. that was  what i was implying :}

basically it's cost cutting, by providing a cheap router just so we can get the internet to work. as a user we have no choice but to buy a new router preferably 1gbit ports (i'd suggest 4-5 of them :} ) and also preferably wireless ac if possible.
Asus RT-N18U
from the prices i saw, you can get this router for rm 339, thats quite good for an ac router that actually performs :}
http://www.lelong.com.my/kx/asus+rt+n18u.htm
this router is wireless n though doh.gif but is using turboqam to boost wireless n signal by up to 30% more. it also can do up to 650 mbps internet connections, not that we have that speed anytime soon  sweat.gif

wireless ac routers i think are 600+ upward  hmm.gif yep a AC56U is 624
http://list.lelong.com.my/Auc/List/List.as...d=AC56U&x=0&y=0
*
Thanks for the advice but the fact is I rent a room and my router is in my room, I use WiFi only when I'm on the bed which is less than 1.5m away from router (maximum). Else, my laptop is just right next to my router. laugh.gif
That's the reason why I can get full 11Mbps on my current VIP10.
cherroy
post Jul 27 2015, 09:54 AM

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QUOTE(fruitie @ Jul 26 2015, 09:48 PM)
I don't know how to install, I always have problems with router. Always have to spend 1-2days to figure which part went wrong. laugh.gif
*
If the stock router can't manage to have 30Mbps with Wifi but LAN can, option are:

1. Change the 3rd party router that capable to deliver Wifi at 30Mbps.

2. If don't know how to configure the router, get an access point (or even and plug into the LAN port of the stock router, much more simple than configure the router. As Unifi router needs additional configuration in term of Vlan tagging as compared to ordinary Streamyx one that just need to key in username and password only.
vostro78
post Jul 27 2015, 10:20 AM

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ah...my is unifi dlink router dir615. so can support 30mbps or will drop to 15 ?
MGM
post Jul 27 2015, 10:29 AM

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QUOTE(fruitie @ Jul 27 2015, 08:11 AM)
Thanks for the advice but the fact is I rent a room and my router is in my room, I use WiFi only when I'm on the bed which is less than 1.5m away from router (maximum). Else, my laptop is just right next to my router. laugh.gif
That's the reason why I can get full 11Mbps on my current VIP10.
*
To cut cost just buy a 5m LAN cable which allows u to wired-access from any corner of your room, when u think wifi access is no good. tongue.gif
OKLY
post Jul 27 2015, 11:54 AM

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QUOTE(vostro78 @ Jul 27 2015, 10:20 AM)
ah...my is  unifi dlink router dir615. so can support 30mbps or will drop to 15 ?
*
Should not have issues, mine is connected at 72mbps with actual transfer rate at around 33-35mbps so it should cope with UniFi 30, only those with UniFi 50 should have concerns over stock router's WiFi performance.
weileong
post Jul 27 2015, 12:00 PM

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till today not sure wanna upgrade my exiting VIP10 to uni30..the only let down was the upload which is only 5MB..i'm using NAS -Plex for movie streaming...to my tablet when i back to HT.

i'm using Asus -RT-AC87U now...saw few comments not even achieve 30Mb..so what is the point for upgrade ?
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post Jul 27 2015, 12:07 PM

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QUOTE(OKLY @ Jul 27 2015, 11:54 AM)
Should not have issues, mine is connected at 72mbps with actual transfer rate at around 33-35mbps so it should cope with UniFi 30, only those with UniFi 50 should have concerns over stock router's WiFi performance.
*
My router is the d-link dir-615, and i am currently using Unifi50, does all the complaints that unable to achieve speeds as advertised are those that using the WiFi? if is direct connection should be no problem is it? I never really speedtest my wifi, but with LAN connection, am able to get speed that is advertised hmm.gif
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post Jul 27 2015, 12:15 PM

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hmm, i using the default router can get 30mbps. But after i subscribe for few days, drop dl to 26mbps and upload only 1mbps. then complaint ....dl speed normal. but UL become worst. Not even 1mbps....then they come to fix it. but yeah...looking for new router...after i dl often...the router become unstable now...
otakotak
post Jul 27 2015, 12:31 PM

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QUOTE(AVFAN @ Jul 26 2015, 02:09 AM)
pleased to say i hv been getting what unifi30 should be, at least for last 3 days:

user posted image

torrent, max 3.6 MBps.

so, guys n gurls, go ahead and get it! biggrin.gif
*
how long does it take to torrent a 1.8~2GB movie? let say seeder is 1k+

one more thing, does 5mb upload speed cut from 10mb package really worth it?
i mean, from 10MB->30MB package it mean to sacrifice 5mb upload but gain 10mb download

This post has been edited by otakotak: Jul 27 2015, 12:32 PM
micwk
post Jul 27 2015, 12:51 PM

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good day guys, is this unifi30 available in ipoh? am currently a vip10 subscriber
AVFAN
post Jul 27 2015, 01:06 PM

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QUOTE(otakotak @ Jul 27 2015, 12:31 PM)
how long does it take to torrent a 1.8~2GB movie? let say seeder is 1k+
*
good seeds, etc, u get max 3.6 MBps.

2gb... 2000/3.6/60 = 9.3 mins.
otakotak
post Jul 27 2015, 01:09 PM

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QUOTE(AVFAN @ Jul 27 2015, 01:06 PM)
good seeds, etc, u get max 3.6 MBps.

2gb... 2000/3.6/60 = 9.3 mins.
*
ok next month confirm upgrade. thanks drool.gif
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post Jul 27 2015, 01:18 PM

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QUOTE(otakotak @ Jul 27 2015, 01:09 PM)
ok next month confirm upgrade. thanks  drool.gif
*
what is really useful is the 40-50gb ones, save electricity bill too. brows.gif
xhweix
post Jul 27 2015, 01:22 PM

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I'm on vip5 wanted to upgrade to 30mbps..I requested upgrad via tm portal..received a call from tm this morning, being told that website is only for new customer, for upgrade need to dial 100..argh..
fruitie
post Jul 27 2015, 01:25 PM

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QUOTE(cherroy @ Jul 27 2015, 09:54 AM)
If the stock router can't manage to have 30Mbps with Wifi but LAN can, option are:

1. Change the 3rd party router that capable to deliver Wifi at 30Mbps.

2. If don't know how to configure the router, get an access point (or even and plug into the LAN port of the stock router, much more simple than configure the router. As Unifi router needs additional configuration in term of Vlan tagging as compared to ordinary Streamyx one that just need to key in username and password only.
*
Option 2, any suggestions? I was told my TP-Link MR3420 can make it as an access point which I'm still figuring it out how to do it. doh.gif

QUOTE(MGM @ Jul 27 2015, 10:29 AM)
To cut cost just buy a 5m LAN cable which allows u to wired-access from any corner of your room, when u think wifi access is no good. tongue.gif
*
iPad and my mobile phone, how to connect via LAN cable. laugh.gif

QUOTE(xhweix @ Jul 27 2015, 01:22 PM)
I'm on vip5 wanted to upgrade to 30mbps..I requested upgrad via tm portal..received a call from tm this morning, being told that website is only for new customer, for upgrade need to dial 100..argh..
*
They will not entertain via 100 as well. smile.gif
Need marketing/sales team to contact you. smile.gif
cherroy
post Jul 27 2015, 01:32 PM

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QUOTE(fruitie @ Jul 27 2015, 01:25 PM)
Option 2, any suggestions? I was told my TP-Link MR3420 can make it as an access point which I'm still figuring it out how to do it. doh.gif
*
Any router with Wifi can be used as access point.

I have an old Dlink streamyz modem/router, just set option from PPPOE to bridge mode, then done already.

Ipad wifi to Dlink, dlink connected to Unifi router via LAN.
fruitie
post Jul 27 2015, 01:34 PM

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QUOTE(cherroy @ Jul 27 2015, 01:32 PM)
Any router with Wifi can be used as access point.

I have an old Dlink streamyz modem/router, just set option from PPPOE to bridge mode,  then done already.

Ipad wifi to Dlink, dlink connected to Unifi router via LAN.
*
That easy? I read from Google result, I have to put in the IP address. blush.gif

I have a question about Unifi username and password... Which username and password is it referring to?

This post has been edited by fruitie: Jul 27 2015, 01:35 PM
giggs_509
post Jul 27 2015, 01:43 PM

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QUOTE(weileong @ Jul 27 2015, 12:00 PM)
till today not sure wanna upgrade my exiting VIP10 to uni30..the only let down was the upload which is only 5MB..i'm using NAS -Plex for movie streaming...to my tablet when i back to HT.

i'm using Asus -RT-AC87U now...saw few comments not even achieve 30Mb..so what is the point for upgrade ?
*
For me no probs. normally wifi speedtest dl speed 31-32mbps while upload 5.5-6.9mbps. Using ac66u by the way.
earthloon1998
post Jul 27 2015, 01:51 PM

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Got my upgrade to 30Mb (from 10Mb). For my case, when I use my home netbook (Atom chip), I only get 12-13Mb download when doing the speed test. However if I use my office laptop, I get a full 30Mb +- on download speed test. All test using Wifi (stock router). So can I conclude that low end spec laptop/pc using Wifi have impact on download speed?
cherroy
post Jul 27 2015, 01:57 PM

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QUOTE(fruitie @ Jul 27 2015, 01:34 PM)
That easy? I read from Google result, I have to put in the IP address. blush.gif

I have a question about Unifi username and password... Which username and password is it referring to?
*
Yes it is very simple.

When the router being set as bridge mode, it doesn't do the routing function, hence it doesn't require an IP or whatever setting , as now it becomes a switch already. Everything just pass through only.

If you doing this way to get wifi, you don't need to touch the Unifi router at all. Just plug in the modem/router that become a switch now.

Inside the Unifi router, they do set /save the username and password.

When you installed the Unifi time, the technician generally gave you a piece of registration info on that contained all your unifi info (username, password, infoblast hyyptv password, equipment given, etc which is generated by their system)

christina1
post Jul 27 2015, 02:00 PM

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QUOTE(AVFAN @ Jul 27 2015, 01:06 PM)
good seeds, etc, u get max 3.6 MBps.

2gb... 2000/3.6/60 = 9.3 mins.
*
10MB can download 3.8GB in 1 hour ...30MB is 3 times faster..
SimonsayZ
post Jul 27 2015, 02:01 PM

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I Just receive a call too to upgrade to 30mb / rm199. And Im a vip5 user currently. I would say that coming from 5mb and going 30mb for another rm50 is very good deal.

I did not hesitate and just agreed to upgrade. I'm using RT-N14UHP so I assume this router can support 30mb right?

Anyone has any link or pic to show what channels/package are available?

Thanks. smile.gif
fruitie
post Jul 27 2015, 02:12 PM

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QUOTE(cherroy @ Jul 27 2015, 01:57 PM)
Yes it is very simple.

When the router being set as bridge mode, it doesn't do the routing function, hence it doesn't require an IP or whatever setting , as now it becomes a switch already. Everything just pass through only.

If you doing this way to get wifi, you don't need to touch the Unifi router at all. Just plug in the modem/router that become a switch now.

Inside the Unifi router, they do set /save the username and password.

When you installed the Unifi time, the technician generally gave you a piece of registration info on that contained all your unifi info (username, password, infoblast hyyptv password, equipment given, etc which is generated by their system)
*
Fantastic. rclxms.gif This lives up my hope again.
I will do it tonight. biggrin.gif
cherroy
post Jul 27 2015, 02:14 PM

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QUOTE(SimonsayZ @ Jul 27 2015, 02:01 PM)
I Just receive a call too to upgrade to 30mb / rm199. And Im a vip5 user currently. I would say that coming from 5mb and going 30mb for another rm50 is very good deal.

I did not hesitate and just agreed to upgrade. I'm using RT-N14UHP so I assume this router can support 30mb right?

Anyone has any link or pic to show what channels/package are available?

Thanks. smile.gif
*
Most router has no problem to support until 100Mbps using LAN, (which is the capability of CAT5 LAN wire)

But wireless, it is another story.
cherroy
post Jul 27 2015, 02:14 PM

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QUOTE(SimonsayZ @ Jul 27 2015, 02:01 PM)
I Just receive a call too to upgrade to 30mb / rm199. And Im a vip5 user currently. I would say that coming from 5mb and going 30mb for another rm50 is very good deal.

I did not hesitate and just agreed to upgrade. I'm using RT-N14UHP so I assume this router can support 30mb right?

Anyone has any link or pic to show what channels/package are available?

Thanks. smile.gif
*
Most router has no problem to support until 100Mbps using LAN, (which is the capability of CAT5 LAN wire)

But wireless, it is another story.
vostro78
post Jul 27 2015, 02:30 PM

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QUOTE(OKLY @ Jul 27 2015, 11:54 AM)
Should not have issues, mine is connected at 72mbps with actual transfer rate at around 33-35mbps so it should cope with UniFi 30, only those with UniFi 50 should have concerns over stock router's WiFi performance.
*
rclxms.gif great. as my modem located at living room, same with my living room pc, i just use cat5e connect to this modem also download movie watch at living room.
alexwsk
post Jul 27 2015, 03:50 PM

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QUOTE(fruitie @ Jul 27 2015, 02:12 PM)
Fantastic. rclxms.gif This lives up my hope again.
I will do it tonight. biggrin.gif
*
remember to set your tplink wireless channel to not overlap with your innatech wireless channel
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post Jul 27 2015, 03:54 PM

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QUOTE(alexwsk @ Jul 27 2015, 03:50 PM)
remember to set your tplink wireless channel to not overlap with your innatech wireless channel
*
OK, I will try to figure it out. tongue.gif
WhitE LighteR
post Jul 27 2015, 04:59 PM

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QUOTE(earthloon1998 @ Jul 27 2015, 01:51 PM)
Got my upgrade to 30Mb (from 10Mb). For my case, when I use my home netbook (Atom chip), I only get 12-13Mb download when doing the speed test. However if I use my office laptop, I get a full 30Mb +- on download speed test. All test using Wifi (stock router). So can  I conclude that low end spec laptop/pc using Wifi have impact on download speed?
*
U need to see what link rate your netbook vs your laptop is connecting to the AP. Diff wifi interface capabilities will limit the performance.
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post Jul 27 2015, 05:20 PM

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Wait, actually there are people getting wifi 30mbps using stock router? Mine is stock also, model RG MARITIME-TRG212M. How to do it?

Tried install speedtest on my smartphone and tested. On mobile get 15mbps on laptop 10mbps only. What does this mean? Really I starting to regret upgrading lol

This post has been edited by kazekage_09: Jul 27 2015, 05:27 PM
apogi
post Jul 27 2015, 05:23 PM

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Hi all,

I just signed up today as im switching from Maxis Fibre to Unifi. Just want to ask during the installation can they proceed when im not present due to working, can i leave ic photocopy and letter of authorization to my wife?
I already call the sales people and they said can but not recommended so i need a solid/firm answer.

Thanks all smile.gif

This post has been edited by apogi: Jul 27 2015, 05:27 PM
LordSparda
post Jul 27 2015, 05:29 PM

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So I've gotten the call as well for the 30 mbps package upgrade. Not bad... I pay the same price as my old VIP10, but I get to keep all my channels - I got the platinum pack for free in a previous promotion. Platinum pack is basically the jumbo pack minus the VOD channels, so it's quite nice that they're letting me keep that. Though apparently, because I live in an apartment, 30 mbps is the maximum the speed can go... I was hoping to opt for the 50 mbps upgrade, but no such luck.

Time Broadband is also available at my apartment, and they can go up to 50 mbps. What do you guys think? Time is the same price as Unifi for all their packages, but they have no TV.

Also... anyone know if there's noticeable difference between 30 and 50 mbps?
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QUOTE(kazekage_09 @ Jul 27 2015, 05:20 PM)
Wait, actually there are people getting wifi 30mbps using stock router? Mine is stock also, model RG MARITIME-TRG212M. How to do it?

Tried install speedtest on my smartphone and tested. On mobile get 15mbps on laptop 10mbps only. What does this mean? Really I starting to regret upgrading lol
*
going to higher n higher speed, not all wifi is created equal...

i feel many malaysian is learning this once upgrade to 30mbps n above.

This post has been edited by WhitE LighteR: Jul 27 2015, 05:32 PM
kazekage_09
post Jul 27 2015, 05:42 PM

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QUOTE(WhitE LighteR @ Jul 27 2015, 05:32 PM)
going to higher n higher speed, not all wifi is created equal...

i feel many malaysian is learning this once upgrade to 30mbps n above.
*
What you mean by not all wifi is created equal? Do you mean different router different wifi speed?
WhitE LighteR
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QUOTE(kazekage_09 @ Jul 27 2015, 05:42 PM)
What you mean by not all wifi is created equal? Do you mean different router different wifi speed?
*
There is so many speed rating that exists and not all wifi router/ap can support all those speeds. Then there is also a question of client wifi capabilities that could also be another limiting factor. U can learn all this from online articles about wifi or you can post here the wifi router/ap/client model and version n we can tell u what they are capable off.
ragz95
post Jul 27 2015, 06:07 PM

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1. Can I manually call them and ask for a upgrade?
2. Will they come to house to change something?
3. Need to walk-in and submit anything for the upgrade?
4. I'm using standard unifi modem at upstairs and bring lan cable downstairs to connect with TPLINK MR3020. Is that okay for the speed?
5. Using MBP mid 2013. Capable of receiving full speed?

Tq
jusbella
post Jul 27 2015, 06:08 PM

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LOL no wonder I never get email notification regarding this forum.
Moogle Stiltzkin
post Jul 27 2015, 06:21 PM

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here is a chart for throughput on 5ghz wireless
http://www.smallnetbuilder.com/tools/chart...16-5-ghz-updn-c

and this is for 2.4 wireless
http://www.smallnetbuilder.com/tools/chart...-2_4-ghz-updn-c



and finally for download speed wireless 2.4
http://www.smallnetbuilder.com/tools/chart...11-2_4-ghz-dn-c



for a specific router review the ac56u
http://www.smallnetbuilder.com/wireless/wi...router-reviewed


user posted image

so based on these benchmarks, the 2.4ghz is more than capable for 50mbps+ over wireless.

however for 100mbps, you'll need to use 5ghz mode.




Looking at the most highest end router
NETGEAR R7000 Nighthawk AC1900
http://www.smallnetbuilder.com/wireless/wi...a-asus-rt-ac68u

user posted image

2.4 can get up to 90mbps. though if you want to maximize on 100mbps, then you'll need to use 5ghz mode.



and lastly the default tmnut dir615 router
http://www.smallnetbuilder.com/wireless/wi...s-reviews/30387
http://www.trustedreviews.com/D-Link-DIR-6...e-router-page-2

QUOTE
Moving the laptop to the floor below the router saw signal strength drop to a shade over 50 per cent and the same copy test returning speeds of around 20Mbps. We also tested compatibility with a Trendnet wireless N PC Card in the laptop and saw very similar speeds.


QUOTE
The prize for lowest open-air best case throughput goes to the D-Link DIR-615, which averaged only 34 Mbps during a one-minute uplink test in 20 MHz bandwidth mode.


this seems to be roughly inline with the wireless performance people are reporting on the default router.... so if you do go for 30 or 50mbps broadband, and want to get full internet speed over wireless then get a proper router smile.gif

This post has been edited by Moogle Stiltzkin: Jul 27 2015, 06:37 PM
WhitE LighteR
post Jul 27 2015, 06:59 PM

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Those numbers you posted all looks nice but the reality is most people dont own and not willing to pay for such devices.

wireless AC is not common yet to most people. So the best case scenario i would say that most regular routers running on 2.4ghz will only have a 300Mbps link rate on router side. But even to get 300Mbps the router need to have 2 spatial stream n running on HT40, WMM enabled, short GI, and pick a relatively unbusy freq. Mostly only laptop can connect to 300Mbps. But even then you only have a real world throughput of about 30-50Mbps at best.

Most mobile device on the other hand only support 1 spatial stream n can only go up till HT20. So they are limited to 75Mbps link rate. Keep in mind that link rate is not equal to real world throughput.

http://www.smallnetbuilder.com/wireless/wi...i-products-2015

Not sure how smartbuilder run their test in 2008 but 80mbps seems abit optimistic for dir615.

Here is a more realistic speed without camping beside the router :

http://www.speedguide.net/faq/what-is-the-...of-wireless-374

This post has been edited by WhitE LighteR: Jul 27 2015, 07:23 PM
SUSraynman
post Jul 27 2015, 07:50 PM

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My wireless-N 300 router is an entry-level ASUS RT-N12 D1.

The following wireless log shows the RSSI (Received Signal Strength Indication) of various wireless-N clients
and the maximum Tx (Transmit/Upload) and Rx (Received/Download) rates.

They vary quite a bit depending on the location of the various clients, and the number of obstructions (walls, floors)
and whether there are signal interference from neighbours' wireless devices.

I should be able to upgrade my Unifi VIP5 to Unifi30 and utilize the maximum subscribed bandwidth based on these figures.

I am not sure how the TM-supplied wireless router will fare.

user posted image
ddr3
post Jul 27 2015, 08:09 PM

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QUOTE(LordSparda @ Jul 27 2015, 05:29 PM)
So I've gotten the call as well for the 30 mbps package upgrade. Not bad... I pay the same price as my old VIP10, but I get to keep all my channels - I got the platinum pack for free in a previous promotion. Platinum pack is basically the jumbo pack minus the VOD channels, so it's quite nice that they're letting me keep that. Though apparently, because I live in an apartment, 30 mbps is the maximum the speed can go... I was hoping to opt for the 50 mbps upgrade, but no such luck.

Time Broadband is also available at my apartment, and they can go up to 50 mbps. What do you guys think? Time is the same price as Unifi for all their packages, but they have no TV.

Also... anyone know if there's noticeable difference between 30 and 50 mbps?
*
if i were you, i will go for time biggrin.gif
djhenry91
post Jul 27 2015, 09:29 PM

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QUOTE(ddr3 @ Jul 27 2015, 08:09 PM)
if i were you, i will go for time  biggrin.gif
*
now i read time thread mcam ada problem lol..hold me to jump ship
Elanges
post Jul 27 2015, 10:15 PM

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i just upgraded from 10mbps to 30mbps . on my desktop pc connector via cat6 cable
i can get full 30mbps on speedtest . but when use speedtest on my Note3 i only manage to get about 10-13mbps can i know which is not compatible? router?


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post Jul 27 2015, 10:20 PM

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QUOTE(Elanges @ Jul 27 2015, 10:15 PM)
i just upgraded from 10mbps to 30mbps . on my desktop pc connector via cat6 cable
i can get full 30mbps on speedtest . but when use speedtest on my Note3 i only manage to get about 10-13mbps can i know which is not compatible? router?
*
You need a better wireless router, the wireless performance of the TM router is quite poor. wink.gif
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post Jul 27 2015, 10:41 PM

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Looks like ori unifi router is really shytty. Upgrade to vip30 need to purchase 3rd party router to get decent wifi speed. This adds to the cost of upgrading. Those who wants to upgrade shud be made aware of this.
EroS
post Jul 27 2015, 10:46 PM

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Is it better to get a repeater rather than another router if upgrade to vip30? hmm.gif
Elanges
post Jul 27 2015, 10:59 PM

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QUOTE(blacktubi @ Jul 27 2015, 10:20 PM)
You need a better wireless router, the wireless performance of the TM router is quite poor. wink.gif
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Any suggested model bro?

QUOTE(EroS @ Jul 27 2015, 10:46 PM)
Is it better to get a repeater rather than another router if upgrade to vip30?  hmm.gif
*
i have TP link router act as repeater, still i got lousy connection on mobile... even youtube lag
EroS
post Jul 27 2015, 11:07 PM

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QUOTE(Elanges @ Jul 27 2015, 10:59 PM)
i have TP link router act as repeater, still i got lousy connection on mobile... even youtube lag
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Is there a differences between a router acting as a repeater than an actual repeater? hmm.gif flex.gif
whistleon
post Jul 27 2015, 11:07 PM

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now using VIP5.. still waiting and email and phone to offer the update ：（
biloxee
post Jul 27 2015, 11:18 PM

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QUOTE(EroS @ Jul 27 2015, 10:46 PM)
Is it better to get a repeater rather than another router if upgrade to vip30?  hmm.gif
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A wireless repeater halves your wireless bandwidth. I wouldnt...
blacktubi
post Jul 27 2015, 11:20 PM

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QUOTE(Elanges @ Jul 27 2015, 10:59 PM)
Any suggested model bro?
i have TP link router act as repeater, still i got lousy connection on mobile... even youtube lag
*
Depends on your budget. TP-LINK works okay, Asus is great but they are more expensive.

Configure your TP-LINK secondary router as a proper wireless AP instead of repeater.
WhitE LighteR
post Jul 27 2015, 11:25 PM

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QUOTE(Elanges @ Jul 27 2015, 10:15 PM)
i just upgraded from 10mbps to 30mbps . on my desktop pc connector via cat6 cable
i can get full 30mbps on speedtest . but when use speedtest on my Note3 i only manage to get about 10-13mbps can i know which is not compatible? router?
*
What is your note3 link rate?
lcwei85
post Jul 27 2015, 11:34 PM

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I facing problem after upgrade to 50mbps by using WIFI.Their router wifi become bottleneck ,max out transfer speed at no more than 40mbps.WIFI signal strength is good , -28dBm to -33dBm ,fixed to N WIFI , change channel to avoid interference (only 3 access point detected which from my neighbours ) but still getting below 40mbps.Hardly can get above 30mbps just for wifi transfer rate, even though transfer from wired to wireless with below -35dBm. Contact their CS , just know keep on reset my port although I already informed bottleneck at their router WIFI. sad.gif
lcwei85
post Jul 27 2015, 11:36 PM

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QUOTE(whistleon @ Jul 27 2015, 11:07 PM)
now using VIP5.. still waiting and email and phone to offer the update ：（
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You can try to check in your junk mail.I found mine in Junk Mail.Beside that , if you got friend who received that email , you can click the same link and registered , someone will call you back .Fastest way -Walk in and request upgrade, within hours.
fruitie
post Jul 28 2015, 12:29 AM

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Thanks to blacktubi's patience and guidance, I managed to set up my TP Link as AP now. biggrin.gif rclxm9.gif

Ping and upload speed improves tremendously. biggrin.gif

user posted image

30Mbps? Bring it on. brows.gif
mozac
post Jul 28 2015, 01:49 AM

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lol @fruitie so cannot increase ur download speed to 30mbps..? i've done several testing n right now I have the conclusion that I need to change my wifi router to make a stable b/g/n streams..

The stock router config can be changed to use 'n' protocol only to give my lappy perfect 30mbps speed but its too unstable and I experience several disconnection. Mind you that my router locate at 1st floor and my room at 2nd floor.
fruitie
post Jul 28 2015, 01:51 AM

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QUOTE(mozac @ Jul 28 2015, 01:49 AM)
lol @fruitie so cannot increase ur download speed to 30mbps..?  i've done several testing n right now I have the conclusion that I need to change my wifi router to make a stable b/g/n streams..

The stock router config can be changed to use 'n' protocol only to give my lappy perfect 30mbps speed but its too unstable and I experience several disconnection. Mind you that my router locate at 1st floor and my room at 2nd floor.
*
I haven't got 30Mbps activated yet. laugh.gif Just preparing my equipment since some said the stock cannot go beyond 30Mbps via WiFi. laugh.gif
Now waiting for it to activate for me. rclxm9.gif
mozac
post Jul 28 2015, 02:02 AM

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QUOTE(fruitie @ Jul 28 2015, 01:51 AM)
I haven't got 30Mbps activated yet. laugh.gif Just preparing my equipment since some said the stock cannot go beyond 30Mbps via WiFi. laugh.gif
Now waiting for it to activate for me. rclxm9.gif
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oic good for you then.. how to set up AP? need extra router? sorry for nubis question tongue.gif
Elanges
post Jul 28 2015, 07:36 AM

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QUOTE(WhitE LighteR @ Jul 27 2015, 11:25 PM)
What is your note3 link rate?
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How to check the link rate pls.
aneip
post Jul 28 2015, 07:57 AM

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if you under contract from the upgrade to 10 with RM30 discount, can request to upgrade to 30Mbps?
Xefron
post Jul 28 2015, 08:24 AM

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so i set up my DLink DIR-615 and only managed to get 2Mbps downstream.LOL.

while below result is using another cheap TP-Link TL-WR1043ND.

user posted image
nujikabane
post Jul 28 2015, 08:31 AM

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Wondering, to apply for Maxis Broadband,
will there check on outstanding balance with other Telco providers?
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post Jul 28 2015, 08:46 AM

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QUOTE(Xefron @ Jul 28 2015, 08:24 AM)
so i set up my DLink DIR-615 and only managed to get 2Mbps downstream.LOL.

while below result is using another cheap TP-Link TL-WR1043ND.

user posted image
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How many MB you are using?
UntilUComeBack
post Jul 28 2015, 08:48 AM

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today repair my port and let see if everything gonna be oke or not.
damn it tm.
kazekage_09
post Jul 28 2015, 09:13 AM

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Haiz, for a not technologically smart like me what options do i have to get my deserved 30mbps wifi speed.

fruitie can help me lol? tongue.gif
The setting and result u just got are from stock router is it?
fruitie
post Jul 28 2015, 09:21 AM

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QUOTE(mozac @ Jul 28 2015, 02:02 AM)
oic good for you then.. how to set up AP? need extra router? sorry for nubis question  tongue.gif
*
Yes, need a router. Super easy though I struggled earlier due to my noobness as well. laugh.gif

QUOTE(nujikabane @ Jul 28 2015, 08:31 AM)
Wondering, to apply for Maxis Broadband,
will there check on outstanding balance with other Telco providers?
*
All telcos are connected, if you are blacklisted in one of the telcos, most likely others will reject you.
fruitie
post Jul 28 2015, 09:22 AM

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QUOTE(kazekage_09 @ Jul 28 2015, 09:13 AM)
Haiz, for a not technologically smart like me what options do i have to get my deserved 30mbps wifi speed.

fruitie can help me lol?  tongue.gif
The setting and result u just got are from stock router is it?
*
I have a spare router used during wireless broadband era. I thought it has no purpose anymore, didn't expect it is still rocking well. laugh.gif

It's very easy only, assuming all routers are the same. laugh.gif
WhitE LighteR
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QUOTE(Elanges @ Jul 28 2015, 07:36 AM)
How to check the link rate pls.
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On your note3 click the wifi setting to see the list if available wifi. Click once on the wifi you are connected to n a pop up will appear. U can see link speed there.
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post Jul 28 2015, 10:04 AM

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QUOTE(annoymous1234 @ Jul 26 2015, 10:42 AM)
registered 30mbps with jumbo pack total rm242 include gst. but need to wait after mid august for them to set up new port.
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Hi, may I know how you get to know the status of the new port?
My area port was full, registered online but almost 6 months still don't have any new port.
annoymous1234
post Jul 28 2015, 10:23 AM

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QUOTE(kianchun555 @ Jul 28 2015, 10:04 AM)
Hi, may I know how you get to know the status of the new port?
My area port was full, registered online but almost 6 months still don't have any new port.
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I went to tm point and ask, they check their system and told me mid of august. I hope its true and they not just bullshitting me
nzx10
post Jul 28 2015, 11:44 AM

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Just wondering, the unifi new prices is it only apply to new customers?

Anyone experience this where they called and offer cheaper upgrade but when the bill came, got no discount?

I got the proof inside OCC but when I called TM they say no such thing inside their record, so they opened a report/ticket for me.
Anyone got their feedback before? Is it success to claim the discount?

This is my first time experience this T.T
Not sure do I need to go to the menara TM to "speed up" their progress and demand /argue to get better offer etc
geek8585
post Jul 28 2015, 12:02 PM

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Received call to upgrade Unifi 30 yesterday. Rm189 (exclude GST) with Ruby TV pack/remain free landline call, 2 years contract renewal.

Still pending for them on activation. Previously was on VIP 10, using Asus RT56U dual band router shouldn't be a problem on using the 30Mbps guaa...
christina1
post Jul 28 2015, 12:11 PM

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QUOTE(geek8585 @ Jul 28 2015, 12:02 PM)
Received call to upgrade Unifi 30 yesterday. Rm189 (exclude GST) with Ruby TV pack/remain free landline call, 2 years contract renewal.

Still pending for them on activation. Previously was on VIP 10, using Asus RT56U dual band router shouldn't be a problem on using the 30Mbps guaa...
*
RM189 or RM199?
geek8585
post Jul 28 2015, 01:38 PM

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QUOTE(christina1 @ Jul 28 2015, 12:11 PM)
RM189 or RM199?
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It is RM189... but still yet to see the email confirmation...
i double confirmed with the tele markerter on phone smile.gif
aneip
post Jul 28 2015, 01:40 PM

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QUOTE(aneip @ Jul 28 2015, 07:57 AM)
if you under contract from the upgrade to 10 with RM30 discount, can request to upgrade to 30Mbps?
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anyone?
kazekage_09
post Jul 28 2015, 01:48 PM

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First time I see someone getting rm189 for 30mbps. Anyone else? Why got different promotion price for same product?
geek8585
post Jul 28 2015, 01:49 PM

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QUOTE(aneip @ Jul 28 2015, 01:40 PM)
anyone?
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i asked the same question to the tele marketer...

the answer is no... if u pick Unifi 30, you are obliged to pay 199 and you will have the Hypptv package... no way to get Unifi30 at 179 without the TV pack nod.gif I am coming from VIP10 @ RM179 too !

i do hope i answer your question.
aneip
post Jul 28 2015, 01:52 PM

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QUOTE(geek8585 @ Jul 28 2015, 01:49 PM)
i asked the same question to the tele marketer...

the answer is no... if u pick Unifi 30, you are obliged to pay 199 and you will have the Hypptv package... no way to get Unifi30 at 179 without the TV pack  nod.gif  I am coming from VIP10 @ RM179 too !

i do hope i answer your question.
*
So you upgrade to 30Mbps? I asking about whether can upgrade or not if under contract. Because before I take 10Mbps upgrade the telemarketer saying something like cannot upgrade to other promotion within new 2 year contract. Thinking to upgrade to 199 for 30Mbps + aneka.
geek8585
post Jul 28 2015, 02:16 PM

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QUOTE(aneip @ Jul 28 2015, 01:52 PM)
So you upgrade to 30Mbps? I asking about whether can upgrade or not if under contract. Because before I take 10Mbps upgrade the telemarketer saying something like cannot upgrade to other promotion within new 2 year contract. Thinking to upgrade to 199 for 30Mbps + aneka.
*
can no problem... you may upgrade it and your contract 2 years will count again...

they want earn money and business still business smile.gif
micwk
post Jul 28 2015, 05:46 PM

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how long did it took TM to activate Unifi30 for you guys? Entering my 3rd day now, did a speedtest and its still 10mb
fruitie
post Jul 28 2015, 07:37 PM

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QUOTE(aneip @ Jul 28 2015, 01:52 PM)
So you upgrade to 30Mbps? I asking about whether can upgrade or not if under contract. Because before I take 10Mbps upgrade the telemarketer saying something like cannot upgrade to other promotion within new 2 year contract. Thinking to upgrade to 199 for 30Mbps + aneka.
*
I registered VIP 5 on last year's April, then December called to offer me VIP 10. I agreed and my 24-month contract restarted again in December.
Last Thursday called to offer me for 30Mbps which I have agreed and my 24-month contract will restart again. sweat.gif

QUOTE(micwk @ Jul 28 2015, 05:46 PM)
how long did it took TM to activate Unifi30 for you guys? Entering my 3rd day now, did a speedtest and its still 10mb
*
Called me on last Thursday and until today still no news yet. I was told once I receive the email then I will need to restart my router.
Oh well, still 10Mbps.
Tsj261
post Jul 28 2015, 07:40 PM

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QUOTE(fruitie @ Jul 28 2015, 07:37 PM)
I registered VIP 5 on last year's April, then December called to offer me VIP 10. I agreed and my 24-month contract restarted again in December.
Last Thursday called to offer me for 30Mbps which I have agreed and my 24-month contract will restart again. sweat.gif
Called me on last Thursday and until today still no news yet. I was told once I receive the email then I will need to restart my router.
Oh well, still 10Mbps.
*
lol fruitie. I end up walk-in to TMpoint today since going to customer's raya open house. Upon applying for upgrade and reach home within 30minutes, restart both modem & router bang ! My speed is 30Mbps. Speedtest show roughly 28-29Mbps but when download can max up to 3.6Mbps drool.gif drool.gif drool.gif
fruitie
post Jul 28 2015, 07:42 PM

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QUOTE(Tsj261 @ Jul 28 2015, 07:40 PM)
lol fruitie. I end up walk-in to TMpoint today since going to customer's raya open house. Upon applying for upgrade and reach home within 30minutes, restart both modem & router bang ! My speed is 30Mbps. Speedtest show roughly 28-29Mbps but when download can max up to 3.6Mbps  drool.gif  drool.gif  drool.gif
*
I just checked, mine is Wednesday. doh.gif
Already one week. doh.gif

Well, good for you... These few days, I'm so busy to even go out. sad.gif
Elanges
post Jul 28 2015, 07:46 PM

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QUOTE(WhitE LighteR @ Jul 28 2015, 09:49 AM)
On your note3 click the wifi setting to see the list if available wifi. Click once on the wifi you are connected to n a pop up will appear. U can see link speed there.
*
The link speed stated 72mbps
WhitE LighteR
post Jul 28 2015, 07:57 PM

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QUOTE(Elanges @ Jul 28 2015, 07:46 PM)
The link speed stated 72mbps
*
yup. so that is the rate your note3 is capable to connect to your router on 2.4Ghz. You can expected your speed to be anywhere below 1/2 to 1/4 of that link rate. The further away you are from the router or the more walls in between, the slower that speed will become.

This post has been edited by WhitE LighteR: Jul 28 2015, 07:59 PM
OKLY
post Jul 28 2015, 08:14 PM

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QUOTE(Elanges @ Jul 28 2015, 07:46 PM)
The link speed stated 72mbps
*
Mine with link speed of 72mbps, actual transfer speed is around 33-35mbps so it should be no issues for UniFi 30 (but I guess it depends on the router, signal strength/quality etc).
WhitE LighteR
post Jul 28 2015, 08:16 PM

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QUOTE(OKLY @ Jul 28 2015, 08:14 PM)
Mine with link speed of 72mbps, actual transfer speed is around 33-35mbps so it should be no issues for UniFi 30 (but I guess it depends on the router, signal strength/quality etc).
*
this speed is when within same room with the access point itself?
OKLY
post Jul 28 2015, 08:18 PM

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QUOTE(WhitE LighteR @ Jul 28 2015, 08:16 PM)
this speed is when within same room with the access point itself?
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Tested at one room away and also downstairs (router is placed upstairs).
WhitE LighteR
post Jul 28 2015, 08:19 PM

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QUOTE(OKLY @ Jul 28 2015, 08:18 PM)
Tested at one room away and also downstairs (router is placed upstairs).
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and it maintain the 33-35 throughput? wow... what router is that?
OKLY
post Jul 28 2015, 08:21 PM

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QUOTE(WhitE LighteR @ Jul 28 2015, 08:19 PM)
and it maintain the 33-35 throughput? wow... what router is that?
*
D-Link DIR-615 (stock UniFi router) but flashed to DD-WRT firmware.
shinchan5347
post Jul 28 2015, 08:59 PM

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is there any difference if i change my default unifi router L7-N-R2000 with Asus RT-N12C
djhenry91
post Jul 28 2015, 09:40 PM

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QUOTE(fruitie @ Jul 28 2015, 07:37 PM)
I registered VIP 5 on last year's April, then December called to offer me VIP 10. I agreed and my 24-month contract restarted again in December.
Last Thursday called to offer me for 30Mbps which I have agreed and my 24-month contract will restart again. sweat.gif
Called me on last Thursday and until today still no news yet. I was told once I receive the email then I will need to restart my router.
Oh well, still 10Mbps.
*
aiyo..same old problem TM havent find solution on tht meh..keep send technician to nearest exchange to do setting
shinchan5347
post Jul 28 2015, 09:53 PM

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if i upgrade my package the contract automatically renewed?
fruitie
post Jul 28 2015, 09:53 PM

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QUOTE(djhenry91 @ Jul 28 2015, 09:40 PM)
aiyo..same old problem TM havent find solution on tht meh..keep send technician to nearest exchange to do setting
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Huh? huh.gif

QUOTE(shinchan5347 @ Jul 28 2015, 09:53 PM)
if i upgrade my package the contract automatically renewed?
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Yes.
blacktubi
post Jul 28 2015, 09:55 PM

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QUOTE(shinchan5347 @ Jul 28 2015, 08:59 PM)
is there any difference if i change my default unifi router L7-N-R2000 with Asus RT-N12C
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Better wireless and more stable. smile.gif
shinchan5347
post Jul 28 2015, 09:59 PM

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QUOTE(blacktubi @ Jul 28 2015, 09:55 PM)
Better wireless and more stable. smile.gif
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that means better in coverage and less problem with wireless network?because i am considering to change my router
blacktubi
post Jul 28 2015, 10:01 PM

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QUOTE(shinchan5347 @ Jul 28 2015, 09:59 PM)
that means better in coverage and less problem with wireless network?because i am considering to change my router
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Yes, don't expect too much of a difference in coverage anyway. It is certainly more stable.
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post Jul 28 2015, 10:07 PM

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QUOTE(fruitie @ Jul 28 2015, 09:53 PM)
Huh? huh.gif
Yes.
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i mean once HQ site sudah upgrade ur speed..but u restart still same speed not the upgraded speed..
u have to call CS for this problem they send technician go to nearest exchange reset the hardware because hang liao (i duno what it call due forgot which technician guy told me)
fruitie
post Jul 28 2015, 10:28 PM

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QUOTE(djhenry91 @ Jul 28 2015, 10:07 PM)
i mean once HQ site sudah upgrade ur speed..but u restart still same speed not the upgraded speed..
u have to call CS for this problem they send technician go to nearest exchange reset the hardware because hang liao (i duno what it call due forgot which technician guy told me)
*
I didn't mention anything about my speed issue ah? Mine is not even upgraded to 30Mbps yet. doh.gif
Elanges
post Jul 28 2015, 11:29 PM

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QUOTE(WhitE LighteR @ Jul 28 2015, 08:16 PM)
this speed is when within same room with the access point itself?
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the thing is on the desktop the speed can up 2 32mbps on speedtest but on mobile just 10mbps sad.gif

QUOTE(OKLY @ Jul 28 2015, 08:21 PM)
D-Link DIR-615 (stock UniFi router) but flashed to DD-WRT firmware.
*
mind to share on DD-WRT flashing? im using stock Dlink DIR615 also
WhitE LighteR
post Jul 29 2015, 01:04 AM

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QUOTE(Elanges @ Jul 28 2015, 11:29 PM)
the thing is on the desktop the speed can up 2 32mbps on speedtest but on mobile just 10mbps sad.gif
mind to share on DD-WRT flashing? im using stock Dlink DIR615 also
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Your PC link rate how much?
kazekage_09
post Jul 29 2015, 04:49 AM

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This is my TM stock router. Model RG MARITIME-TRG212M. By any chance this router can make my laptop and smartphone get the 30mbps wifi speed? now both tested only getting max 15 mbps only
geek8585
post Jul 29 2015, 10:12 AM

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QUOTE(fruitie @ Jul 28 2015, 07:37 PM)
I registered VIP 5 on last year's April, then December called to offer me VIP 10. I agreed and my 24-month contract restarted again in December.
Last Thursday called to offer me for 30Mbps which I have agreed and my 24-month contract will restart again. sweat.gif
Called me on last Thursday and until today still no news yet. I was told once I receive the email then I will need to restart my router.
Oh well, still 10Mbps.
*
no need to keep on rebooting your router...

just check OCC unifi time to time... if it has been upgraded, the package stated there will change... at least it applied to my VIP10...

my step is received email, restart router and check OCC... tongue.gif
fruitie
post Jul 29 2015, 10:15 AM

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QUOTE(geek8585 @ Jul 29 2015, 10:12 AM)
no need to keep on rebooting your router...

just check OCC unifi time to time... if it has been upgraded, the package stated there will change... at least it applied to my VIP10...

my step is received email, restart router and check OCC...   tongue.gif
*
sweat.gif I think my post wasn't clear... My 30Mbps is not activated yet, I know about this. I didn't check it from time to time la. sweat.gif
I was saying I'm still on 10Mbps even after a week since TM called me, no upgrade yet.

I'm well-aware that my speed hasn't been upgraded. sweat.gif doh.gif

Last time when I upgraded from VIP5 to VIP10, I only rebooted my router when I received the email confirmation.

This was also told to me when I agreed to upgrade to 30Mbps and until now I still haven't received the email.

So no email, no upgrade yet. laugh.gif

This post has been edited by fruitie: Jul 29 2015, 10:16 AM
geek8585
post Jul 29 2015, 10:15 AM

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QUOTE(Elanges @ Jul 28 2015, 11:29 PM)
the thing is on the desktop the speed can up 2 32mbps on speedtest but on mobile just 10mbps sad.gif
mind to share on DD-WRT flashing? im using stock Dlink DIR615 also
*
i am not really suggest user flash the router by using DD-WRT... reason being if you missed some steps or fail half way, you did probably brick the whole router and hard to revert back... UNLESS you know what you are doing...

bare in mind bricked router caused by firmware flashing does not covered by warranty blink.gif
geek8585
post Jul 29 2015, 10:21 AM

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QUOTE(fruitie @ Jul 29 2015, 10:15 AM)
sweat.gif I think my post wasn't clear... My 30Mbps is not activated yet, I know about this. I didn't check it from time to time la. sweat.gif
I was saying I'm still on 10Mbps even after a week since TM called me, no upgrade yet.

I'm well-aware that my speed hasn't been upgraded. sweat.gif doh.gif

Last time when I upgraded from VIP5 to VIP10, I only rebooted my router when I received the email confirmation.

This was also told to me when I agreed to upgrade to 30Mbps and until now I still haven't received the email.

So no email, no upgrade yet. laugh.gif
*
yes understand your statement... relax sis smile.gif

wow that was a bit over.... probably due to over subscription for them to handle?

right now, I personally think my 30mbps wont come in this week thou rclxub.gif
fruitie
post Jul 29 2015, 10:27 AM

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QUOTE(geek8585 @ Jul 29 2015, 10:21 AM)
yes understand your statement... relax sis  smile.gif

wow that was a bit over.... probably due to over subscription for them to handle?

right now, I personally think my 30mbps wont come in this week thou  rclxub.gif
*
I'm going to call for follow up soon. sweat.gif

Yes, kinda late already. smile.gif
^Ware^wolf
post Jul 29 2015, 11:05 AM

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any agent able to upgrade my VIP5 to VIP30 ? i m so lazy to visit TM Point
fruitie
post Jul 29 2015, 11:13 AM

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Received SMS about TQ for subscribing to HyppTV Everywhere Plan A (Promo) (RM 0/month). With username and password. Activation will be within 24H. hmm.gif
Elanges
post Jul 29 2015, 11:36 AM

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QUOTE(WhitE LighteR @ Jul 29 2015, 01:04 AM)
Your PC link rate how much?
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PC Link 1.0Gbps
fruitie
post Jul 29 2015, 11:42 AM

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Saw UniFi 30 Mbps in my OCC already but Service Start Date : 12/15/2014 which is the date I upgraded from VIP5 to VIP10. hmm.gif

Will try it when I go back home tonight. rclxm9.gif

This post has been edited by fruitie: Jul 29 2015, 11:42 AM
Max2006
post Jul 29 2015, 11:53 AM

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Finally got my unifi 30 yesterday. So far so good. Speedtest 32-33 mbps downstream, 5-5.5 mpbs upstream. rclxms.gif

Hypp Tv is also good. But sometimes it may get stuttering in certain channels. is it normal?

QUOTE(fruitie @ Jul 29 2015, 11:13 AM)
Received SMS about TQ for subscribing to HyppTV Everywhere Plan A (Promo) (RM 0/month). With username and password. Activation will be within 24H. hmm.gif
*
This mean you have been upgraded. I also received the same thing right after my unifi was installed. laugh.gif

This post has been edited by Max2006: Jul 29 2015, 11:55 AM
fruitie
post Jul 29 2015, 11:55 AM

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QUOTE(Max2006 @ Jul 29 2015, 11:53 AM)
This mean you have been upgraded. I also received the same thing right after my unifi was installed. laugh.gif
*
Alright, also confirmed in OCC that I saw Unifi 30Mbps now. rclxm9.gif
WhitE LighteR
post Jul 29 2015, 11:56 AM

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QUOTE(Elanges @ Jul 29 2015, 11:36 AM)
PC Link 1.0Gbps
*
yea. so you cant really compare your pc which have a link rate of 1gb/s vs 72mb/s.

So now you need to check is it your note3 issue or wifi issue. A wifi issue can easily be known if u have other wifi device also having the same problem. If it is not then u need to focus on the note3 itself. Some setting might be specific to samsung phone which i can help with...

Check this link out
http://forum.vodafone.co.uk/t5/Samsung/Gal...es/td-p/1781072
audiocool
post Jul 29 2015, 12:27 PM

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those who already upgraded to 30mbps or 50 mbps... Can you kindly share out whether you are in landed property (Full fibre) or high rise building (Fibre -> Room downstair -> Copper from room to your house unit)

so we all are aware that speed might not be affected even for those high rise building

This post has been edited by audiocool: Jul 29 2015, 01:35 PM
fruitie
post Jul 29 2015, 12:29 PM

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QUOTE(audiocool @ Jul 29 2015, 12:27 PM)
those who already upgraded to 30mbps or 50 mbps... Can you kindly share out whether you are in landed property (Full fibre) or high rise building (Fibre -> Room downstair -> Copper from room to your house unit)

so we all are aware that speec might not be affected even for those high rise building
*
Mine is landed property.
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post Jul 29 2015, 01:33 PM

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QUOTE(kazekage_09 @ Jul 29 2015, 04:49 AM)
user posted image

This is my TM stock router. Model RG MARITIME-TRG212M. By any chance this router can make my laptop and smartphone get the 30mbps wifi speed? now both tested only getting max 15 mbps only
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Help anyone? Anyone using this router getting their deserved speed?
WhitE LighteR
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QUOTE(kazekage_09 @ Jul 29 2015, 01:33 PM)
Help anyone? Anyone using this router getting their deserved speed?
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mine is inside a box d...
fruitie
post Jul 29 2015, 01:41 PM

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QUOTE(kazekage_09 @ Jul 29 2015, 01:33 PM)
Help anyone? Anyone using this router getting their deserved speed?
*
I was told the stock router is not capable for that...
blacktubi
post Jul 29 2015, 01:42 PM

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QUOTE(kazekage_09 @ Jul 29 2015, 01:33 PM)
Help anyone? Anyone using this router getting their deserved speed?
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Even a cheap RM80 TP-LINK is better than this router.
yay121
post Jul 29 2015, 02:14 PM

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This is the speed after upgrade to unifi30...using dlink modem and xiaomi mini router as AP...

user posted image
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post Jul 29 2015, 02:28 PM

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QUOTE(blacktubi @ Jul 29 2015, 01:42 PM)
Even a cheap RM80 TP-LINK is better than this router.
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so true. default TM router is crap.
mitsui hisashi
post Jul 29 2015, 02:37 PM

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I just bought a new TPLink Archer C9 for my unifi but it doesn't seems to login unifi, can anyone kind enough to give me a help on this (I've update to the lastest firmware)

Thanks in advance
WhitE LighteR
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QUOTE(mitsui hisashi @ Jul 29 2015, 02:37 PM)
I just bought a new TPLink Archer C9 for my unifi but it doesn't seems to login unifi, can anyone kind enough to give me a help on this (I've update to the lastest firmware)

Thanks in advance
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fuyo.. 600 ringgit router...
rurushu
post Jul 29 2015, 02:42 PM

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QUOTE(fruitie @ Jul 29 2015, 11:42 AM)
Saw UniFi 30 Mbps in my OCC already but Service Start Date : 12/15/2014 which is the date I upgraded from VIP5 to VIP10. hmm.gif

Will try it when I go back home tonight. rclxm9.gif
*
Hi, can you let me know what is the OCC and what are the login credentials required?
Because I cant remember if i logged in to any unifi services before to check my service details...

QUOTE(audiocool @ Jul 29 2015, 12:27 PM)
those who already upgraded to 30mbps or 50 mbps... Can you kindly share out whether you are in landed property (Full fibre) or high rise building (Fibre -> Room downstair -> Copper from room to your house unit)

so we all are aware that speed might not be affected even for those high rise building
*
I am in landed property, line upgraded to 50Mbps the day I applied when I rebooted my router and BTU after work laugh.gif
Xefron
post Jul 29 2015, 02:45 PM

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QUOTE(mitsui hisashi @ Jul 29 2015, 02:37 PM)
I just bought a new TPLink Archer C9 for my unifi but it doesn't seems to login unifi, can anyone kind enough to give me a help on this (I've update to the lastest firmware)

Thanks in advance
*
i think C9 is not supported yet for UniFi.Only C2 and C7 is supported right now for UniFi.

TPLink Malaysia need to provide VLAN support first before we can use it for UniFi.

This post has been edited by Xefron: Jul 29 2015, 02:59 PM
Elanges
post Jul 29 2015, 03:38 PM

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QUOTE(WhitE LighteR @ Jul 29 2015, 11:56 AM)
yea. so you cant really compare your pc which have a link rate of 1gb/s vs 72mb/s.

So now you need to check is it your note3 issue or wifi issue. A wifi issue can easily be known if u have other wifi device also having the same problem. If it is not then u need to focus on the note3 itself. Some setting might be specific to samsung phone which i can help with...

Check this link out
http://forum.vodafone.co.uk/t5/Samsung/Gal...es/td-p/1781072
*
THANKS... i try to test with my wife's Z3 and Notebook. by the way how to update the modem's firmware? i couldnt find the tool option on control panel.

im using Dlink 615 router
kuroro6262
post Jul 29 2015, 03:50 PM

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QUOTE(Max2006 @ Jul 29 2015, 11:53 AM)
Finally got my unifi 30 yesterday. So far so good. Speedtest 32-33 mbps downstream, 5-5.5 mpbs upstream. rclxms.gif

Hypp Tv is also good. But sometimes it may get stuttering in certain channels. is it normal?
This mean you have been upgraded. I also received the same thing right after my unifi was installed. laugh.gif
*
happy tv have free all channel 1 month?

This post has been edited by kuroro6262: Jul 29 2015, 03:50 PM
wdarke
post Jul 29 2015, 03:51 PM

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My HyppTv also stutters sometimes, showing the No Satellite icon. Does this happen to everybody?
WhitE LighteR
post Jul 29 2015, 04:00 PM

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QUOTE(Elanges @ Jul 29 2015, 03:38 PM)
THANKS... i try to test with my wife's Z3 and Notebook.  by the way how to update the modem's firmware? i couldnt find the tool option on control panel.

im using Dlink 615 router
*
if i not mistaken dir 615 has a higher permission login username call tmadmin

they have a few, u need to try all n see which one works.

http://unifidr.blogspot.com/2013/09/how-to...ink-router.html
https://www.keithrozario.com/2012/07/change...wifi-dlink.html
https://www.keithrozario.com/2013/08/hack-u...t-password.html

This post has been edited by WhitE LighteR: Jul 29 2015, 04:02 PM
WhitE LighteR
post Jul 29 2015, 04:03 PM

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QUOTE(wdarke @ Jul 29 2015, 03:51 PM)
My HyppTv also stutters sometimes, showing the No Satellite icon. Does this happen to everybody?
*
do u connect ur hypptv direct to router or via homeplug?
doremon
post Jul 29 2015, 04:20 PM

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Received an offer from TM on VIP 30 + Ja-jumbo package RM253.35nett

Not sure worth it or not =`(
kazekage_09
post Jul 29 2015, 04:22 PM

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Sigh...really heartbroken to hear my stock router is crap.

Can recommend me router that support unifi in price range 200-300 that doesnt need me to do setting? If posibble you all have a recommended seller? I want it to post to me.
Momo2014
post Jul 29 2015, 04:29 PM

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Just went to tmpoint today and upgraded to 30mbps.Went home to reboot modem and got 30mbps already.I can definitely agree with the stock dir-615 not achieving full 30mbps on wifi.Only got around 18 mbps when i way 2 meters away from my router.
acidkill
post Jul 29 2015, 04:48 PM

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Hi guys.. i'm currently on RM199 package with 10mb speed + Hypptv mega pack + free calls.
Two days ago got call from TM regarding about these 30mb upgrade and they told me to topup RM20 for the 30mb speed upgrade + hypptv mega pack (got mention about free calls but I cant remember free or not). I told them I need think about it and they will call me back on next week.
So what u guys think? any suggestion ? Need to topup rm20 to get 30mb package. Agak2 berbaloi tak? Tolong bagi comments sikit... Thxxx
blacktubi
post Jul 29 2015, 05:08 PM

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QUOTE(kazekage_09 @ Jul 29 2015, 04:22 PM)
Sigh...really heartbroken to hear my stock router is crap.

Can recommend me router that support unifi in price range 200-300 that doesnt need me to do setting? If posibble you all have a recommended seller? I want it to post to me.
*
I compiled a list of routers that are compatible with Unifi here.
http://www.blacktubi.com/unifi/unifi-repla...nt-router-list/

TP-LINK WDR4300 is within your budget.
fruitie
post Jul 29 2015, 05:22 PM

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QUOTE(rurushu @ Jul 29 2015, 02:42 PM)
Hi, can you let me know what is the OCC and what are the login credentials required?
Because I cant remember if i logged in to any unifi services before to check my service details...
*
You just login to https://occ.unifi.my/HSBBCustomerPortal/HSB...erPortal.portal
You can just click forget password or sign up.
AVFAN
post Jul 29 2015, 05:26 PM

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QUOTE(doremon @ Jul 29 2015, 04:20 PM)
Received an offer from TM on VIP 30 + Ja-jumbo package RM253.35nett

Not sure worth it or not =`(
*
jumbo is worth 60. so it should be basic 169+60. add 6% gst = 243.
unless they raise jumbo price?

QUOTE(acidkill @ Jul 29 2015, 04:48 PM)
Hi guys.. i'm currently on RM199 package with 10mb speed + Hypptv mega pack + free calls.
Two days ago got call from TM regarding about these 30mb upgrade and they told me to topup RM20 for the 30mb speed upgrade + hypptv mega pack (got mention about free calls but I cant remember free or not). I told them I need think about it and they will call me back on next week.
So what u guys think? any suggestion ? Need to topup rm20 to get 30mb package. Agak2 berbaloi tak? Tolong bagi comments sikit... Thxxx
*
this is correct, i m paying that.

basic 169.
mega is worth rm50. mega and platinum are old packs - allowed for existing users.
so, to keep that, it is 169+50=219, which is 20 more than yr current 199. add gst.
but i think u can give up mega, replace with lowest price pack aneka or varnam at rm30.
that way, it is still 199+gst.

This post has been edited by AVFAN: Jul 29 2015, 05:30 PM
WhitE LighteR
post Jul 29 2015, 05:32 PM

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QUOTE(blacktubi @ Jul 29 2015, 05:08 PM)
I compiled a list of routers that are compatible with Unifi here.
http://www.blacktubi.com/unifi/unifi-repla...nt-router-list/

TP-LINK WDR4300 is within your budget.
*
U can add RT-N18U into the fully compatible list.
doremon
post Jul 29 2015, 05:33 PM

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QUOTE(AVFAN @ Jul 29 2015, 05:26 PM)
jumbo is worth 60. so it should be basic 169+60. add 6% gst = 243.
unless they raise jumbo price?
this is correct, i m paying that.
Not RM199.00 for VIP30 meh sweat.gif . Or got special discount like what u mentioned earlier drool.gif

Btw, Ja-Jumbo and mega or platinum. Which is better or at best tongue.gif

Thank bro notworthy.gif
acidkill
post Jul 29 2015, 05:35 PM

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QUOTE(AVFAN @ Jul 29 2015, 05:26 PM)
jumbo is worth 60. so it should be basic 169+60. add 6% gst = 243.
unless they raise jumbo price?
this is correct, i m paying that.

basic 169.
mega is worth rm50. mega and platinum are old packs - allowed for existing users.
so, to keep that, it is 169+50=219, which is 20 more than yr current 199. add gst.
but i think u can give up mega, replace with lowest price pack aneka or varnam at rm30.
that way, it is still 199+gst.
*
Thxx for the comments... Will think about it...
AVFAN
post Jul 29 2015, 05:44 PM

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QUOTE(doremon @ Jul 29 2015, 05:33 PM)
Not RM199.00 for VIP30 meh  sweat.gif . Or got special discount like what u mentioned earlier  drool.gif 

Btw, Ja-Jumbo and mega or platinum. Which is better or at best  tongue.gif

Thank bro  notworthy.gif
*
are u existing user?

what i mentioned is for existing users.

new users, not sure if it is different.

for hypptv packs:

.. basic - free (everyone gets this BUT must buy/pay for 1 other pack)
.. aneka (malay) rm30
.. varnam (indian) rm30
.. ruby (chinese) rm40
.. sports rm40
.. jumbo (all of the above) rm60

platinum rm30 and mega rm50 are old packs, not valid anymore for new users.

note once u sign, it holds for 24 months, cannot simply change. penalty applies.
squall123456
post Jul 29 2015, 05:44 PM

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Anyone facing HK server drop packet ...Seriously bad. omg....
rurushu
post Jul 29 2015, 05:55 PM

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QUOTE(fruitie @ Jul 29 2015, 05:22 PM)
You just login to https://occ.unifi.my/HSBBCustomerPortal/HSB...erPortal.portal
You can just click forget password or sign up.
*
Hi, can I know what does the service login required during signup?
Where can I find the information from?

And also, the customer name and identity, are those fields put the person who own the unifi account (in my case is my mom) or i can just put mine? icon_question.gif
Max2006
post Jul 29 2015, 06:16 PM

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QUOTE(kuroro6262 @ Jul 29 2015, 03:50 PM)
happy tv have free all channel 1 month?
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Yup. I month for free.
fruitie
post Jul 29 2015, 06:37 PM

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QUOTE(rurushu @ Jul 29 2015, 05:55 PM)
Hi, can I know what does the service login required during signup?
Where can I find the information from?

And also, the customer name and identity, are those fields put the person who own the unifi account (in my case is my mom) or i can just put mine?  icon_question.gif
*
I cannot recall, you can just click on "sign up" and see. smile.gif

I think it requires the person's login and you account ID.. Something like account@unifi smile.gif
kuroro6262
post Jul 29 2015, 06:40 PM

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who know this sitution?
why Data amount is RM152.64
and why Total Outstanding Amount is:RM162.64??
Attached Image


im yesterday start use UNIFI30mbps only,why charge my bill so fast??i dont know what is this Outstanding Amount is:RM162.64??charge for what??



[attachmentid=4662171]

but this page it does not show Outstanding Amount charge....

This post has been edited by kuroro6262: Jul 29 2015, 06:47 PM


Attached thumbnail(s)
Attached Image
WaCKy-Angel
post Jul 29 2015, 06:46 PM

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QUOTE(kuroro6262 @ Jul 29 2015, 06:40 PM)
who know this sitution?
why Data amount is RM152.64
and why Total Outstanding Amount is:RM162.64??
Attached Image
im yesterday start use UNIFI30mbps only,why charge my bill so fast??i dont know what is this Outstanding Amount is:RM162.64??charge for what??
*
Just installed? RM10 duty stamp i believe.

Come to think about it, is that even legal? Duty stamp are used for contracts and usually paid to goverment. Do they pay it?
I dont even get to see the "agreement" stamping.
WaCKy-Angel
post Jul 29 2015, 06:48 PM

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1st bill are charged 2 months.
Its actually prepaid, not postpaid
kuroro6262
post Jul 29 2015, 06:50 PM

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QUOTE(WaCKy-Angel @ Jul 29 2015, 06:46 PM)
Just installed? RM10 duty stamp i believe.

Come to think about it, is that even legal? Duty stamp are used for contracts and usually paid to goverment. Do they pay it?
I dont even get to see the "agreement" stamping.
*
why data want to charge RM152.64?
kuroro6262
post Jul 29 2015, 06:51 PM

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QUOTE(WaCKy-Angel @ Jul 29 2015, 06:48 PM)
1st bill are charged 2 months.
Its actually prepaid, not postpaid
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Attached Image Attached Image

which page i want to follow?
nevland
post Jul 29 2015, 06:55 PM

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i also got problem with wifi on DIR-615, only manage max 22mb, but can get 30mb if test using cable...

any suggestion to solve this problem ?
geek8585
post Jul 29 2015, 06:57 PM

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QUOTE(nevland @ Jul 29 2015, 06:55 PM)
i also got problem with wifi on DIR-615, only manage max 22mb, but can get 30mb if test using cable...

any suggestion to solve this problem ?
*
your solution is change the router rclxms.gif
djhenry91
post Jul 29 2015, 06:59 PM

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tukar router either asus or tplink
blacktubi
post Jul 29 2015, 07:00 PM

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QUOTE(WhitE LighteR @ Jul 29 2015, 05:32 PM)
U can add RT-N18U into the fully compatible list.
*
Thanks for the suggestion. Added smile.gif
kuroro6262
post Jul 29 2015, 07:03 PM

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who master can help me?
which bill i want follow?thanks!


Attached Image Attached Image

nevland
post Jul 29 2015, 07:05 PM

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QUOTE(geek8585 @ Jul 29 2015, 06:57 PM)
your solution is change the router  rclxms.gif
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Any suggestion on model number? Can use xiaomi mi router?
WaCKy-Angel
post Jul 29 2015, 07:06 PM

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QUOTE(kuroro6262 @ Jul 29 2015, 06:51 PM)
Attached Image         Attached Image

which page i want to follow?
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U can always pay more if u unsure, it will be auto deducted on next bill.
Or call 100 to check.
djhenry91
post Jul 29 2015, 07:06 PM

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or go download bill PDF format
kuroro6262
post Jul 29 2015, 07:07 PM

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QUOTE(djhenry91 @ Jul 29 2015, 07:06 PM)
or go download bill PDF format
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where to download?can share?
djhenry91
post Jul 29 2015, 07:08 PM

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go to my bill tab see ur right side got show wan
kuroro6262
post Jul 29 2015, 07:08 PM

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QUOTE(WaCKy-Angel @ Jul 29 2015, 07:06 PM)
U can always pay more if u unsure, it will be auto deducted on next bill.
Or call 100 to check.
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everytime cal 100,everytime customer service busy....
WaCKy-Angel
post Jul 29 2015, 07:08 PM

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QUOTE(nevland @ Jul 29 2015, 07:05 PM)
Any suggestion on model number? Can use xiaomi mi router?
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No unless u not going to use the Hypptv
djhenry91
post Jul 29 2015, 07:09 PM

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as long router got vlan tagging else wont support hypptv
nevland
post Jul 29 2015, 07:34 PM

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My brother also using the same router can get fullfull speed
nevland
post Jul 29 2015, 07:36 PM

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QUOTE(WaCKy-Angel @ Jul 29 2015, 07:08 PM)
No unless u not going to use the Hypptv
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Maintain the old one for cable, I tthink possible
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post Jul 29 2015, 07:43 PM

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Can't believe that we spend so much on Internet but yet we still have to change to custom router. What the heck
kuroro6262
post Jul 29 2015, 07:49 PM

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QUOTE(djhenry91 @ Jul 29 2015, 07:06 PM)
or go download bill PDF format
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thanks for share~~!!
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post Jul 29 2015, 07:50 PM

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into happy tv hub PLAY STORE why cant not download apps?
fruitie
post Jul 29 2015, 08:05 PM

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Syukur, on WiFi. tongue.gif

user posted image

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post Jul 29 2015, 08:40 PM

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Argghh you poisoning me fruitie!!
kazekage_09
post Jul 29 2015, 08:41 PM

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QUOTE(blacktubi @ Jul 29 2015, 05:08 PM)
I compiled a list of routers that are compatible with Unifi here.
http://www.blacktubi.com/unifi/unifi-repla...nt-router-list/

TP-LINK WDR4300 is within your budget.
*
Thank you! I find as soon as i can. Meaning if I buy one of the fully compatible, i just plug and play right?

This post has been edited by kazekage_09: Jul 29 2015, 08:43 PM
fruitie
post Jul 29 2015, 08:42 PM

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QUOTE(kazekage_09 @ Jul 29 2015, 08:40 PM)
Argghh you poisoning me fruitie!!
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Nothing to poison la. laugh.gif

My router is an old and super cheap router, bought back in 2012 for RM 80 I think. Bought for wireless broadband purpose and it still rocks so well. tongue.gif

Thought it won't serve anymore purpose after I switched to UniFi, looks like it hasn't given up on me. laugh.gif
nevland
post Jul 29 2015, 08:44 PM

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What router u use? U maintain the stock router for hypptv or not
blacktubi
post Jul 29 2015, 08:45 PM

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QUOTE(kazekage_09 @ Jul 29 2015, 08:41 PM)
Thank you! I find as soon as i can. Meaning if I buy one of the fully compatible, i just plug and play right?
*
Of course you still need to configure the typical stuff such as the Unifi ID and password.
nevland
post Jul 29 2015, 08:47 PM

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QUOTE(blacktubi @ Jul 29 2015, 08:45 PM)
Of course you still need to configure the typical stuff such as the Unifi ID and password.
*
The router on your list completely replace the stock one? Is hypptv working?
fruitie
post Jul 29 2015, 08:52 PM

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QUOTE(nevland @ Jul 29 2015, 08:44 PM)
What router u use? U maintain the stock router for hypptv or not
*
TP Link MR3420. laugh.gif
I don't even have the decoder for HyppTV, the damned contractor still owes me until today. mad.gif
I don't have a TV in my little room, so didn't really bother yet. One fine day, I will visit TM Point to file a case for missing decoder.

Yes, I still have the router, still need it because my own router is just an AP.

This post has been edited by fruitie: Jul 29 2015, 08:53 PM
blacktubi
post Jul 29 2015, 09:02 PM

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QUOTE(nevland @ Jul 29 2015, 08:47 PM)
The router on your list completely replace the stock one? Is hypptv working?
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Yes, complete replacement of the router. HyppTV is working.
nevland
post Jul 29 2015, 09:21 PM

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Do you guys have the hypptv everywhere working?
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post Jul 29 2015, 09:24 PM

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blacktubi, which one u recommend Asus RT-N14UHP or TP Link TL-WDR4300? both price almost same right?
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post Jul 29 2015, 10:17 PM

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QUOTE(kazekage_09 @ Jul 29 2015, 09:24 PM)
blacktubi, which one u recommend Asus RT-N14UHP or TP Link TL-WDR4300? both price almost same right?
*
Spec wise, WDR4300 is better (Dual band N750).

Feature wise, N14UHP is better (Asuswrt).

Signal wise, N14UHP should be better.
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post Jul 29 2015, 10:40 PM

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ASUS RT-N12 D1
ASUS RT-N12HP

These two the difference is just the antenna?

Btw, all these should work with UniFi right?
Attached Image


Source: C-Zone

This post has been edited by biloxee: Jul 29 2015, 10:46 PM
fkinmeng
post Jul 29 2015, 11:23 PM

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when connected to unifi, the link speed of my phone keeps changing, what is the problem?
WhitE LighteR
post Jul 29 2015, 11:34 PM

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QUOTE(fkinmeng @ Jul 29 2015, 11:23 PM)
when connected to unifi, the link speed of my phone keeps changing, what is the problem?
*
means the signal not strong enough to maintain link speed.
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post Jul 29 2015, 11:36 PM

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QUOTE(fkinmeng @ Jul 29 2015, 11:23 PM)
when connected to unifi, the link speed of my phone keeps changing, what is the problem?
*
When there's low activity? It could be a low power state mode so link speed will be reduced.
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post Jul 29 2015, 11:39 PM

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QUOTE(WhitE LighteR @ Jul 29 2015, 11:34 PM)
means the signal not strong enough to maintain link speed.
*
thanks, will do further testing when nearer to the router.

QUOTE(OKLY @ Jul 29 2015, 11:36 PM)
When there's low activity? It could be a low power state mode so link speed will be reduced.
*
im doing normal browsing, sometimes the link speed drops to 5Mbps, making it rather impossible to surf.
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post Jul 29 2015, 11:52 PM

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QUOTE(WhitE LighteR @ Jul 29 2015, 04:03 PM)
do u connect ur hypptv direct to router or via homeplug?
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Direct to router.
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post Jul 30 2015, 12:01 AM

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QUOTE(AVFAN @ Jul 29 2015, 05:44 PM)
are u existing user?

what i mentioned is for existing users.

new users, not sure if it is different.

for hypptv packs:

.. basic - free (everyone gets this BUT must buy/pay for 1 other pack)
.. aneka (malay) rm30
.. varnam (indian) rm30
.. ruby (chinese) rm40
.. sports rm40
.. jumbo (all of the above) rm60

platinum rm30 and mega rm50 are old packs, not valid anymore for new users.

note once u sign, it holds for 24 months, cannot simply change. penalty applies.
*
can ask where to check first unifi bill in internet?
WhitE LighteR
post Jul 30 2015, 12:07 AM

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QUOTE(fkinmeng @ Jul 29 2015, 11:39 PM)
thanks, will do further testing when nearer to the router.
im doing normal browsing, sometimes the link speed drops to 5Mbps, making it rather impossible to surf.
*
if signal is not strong try to get a repeater. the half speed penalty might not matter much to u if u only use it for regular surfing.

QUOTE(wdarke @ Jul 29 2015, 11:52 PM)
Direct to router.
*
in that case i duno. maybe u can try to reboot your router more often. in my case it is because of my homeplug if left idle for a long time it become crazy abit because it goes into a low power mode. so i need to restart it from time to time to keep it in good shape. I use a timer to restart it everyday.

This post has been edited by WhitE LighteR: Jul 30 2015, 12:08 AM
wdarke
post Jul 30 2015, 12:23 AM

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QUOTE(WhitE LighteR @ Jul 30 2015, 12:07 AM)
if signal is not strong try to get a repeater. the half speed penalty might not matter much to u if u only use it for regular surfing.
in that case i duno. maybe u can try to reboot your router more often. in my case it is because of my homeplug if left idle for a long time it become crazy abit because it goes into a low power mode. so i need to restart it from time to time to keep it in good shape. I use a timer to restart it everyday.
*
The weird thing is, when it goes into one of the stutters, i can switch channels and other channels are fine.
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QUOTE(wdarke @ Jul 30 2015, 12:23 AM)
The weird thing is, when it goes into one of the stutters, i can switch channels and other channels are fine.
*
yea.. its like tht one.
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post Jul 30 2015, 01:31 AM

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QUOTE(kuroro6262 @ Jul 30 2015, 12:01 AM)
can ask where to check first unifi bill in internet?
*
can't help you. becos i don't check online. i just wait for email.
nujikabane
post Jul 30 2015, 08:35 AM

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QUOTE(fruitie @ Jul 28 2015, 09:21 AM)
Yes, need a router. Super easy though I struggled earlier due to my noobness as well. laugh.gif
All telcos are connected, if you are blacklisted in one of the telcos, most likely others will reject you.
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Does it include TM as well ?
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post Jul 30 2015, 08:52 AM

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QUOTE(nujikabane @ Jul 30 2015, 08:35 AM)
Does it include TM as well ?
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Not sure because never blacklisted before. sweat.gif
SimonsayZ
post Jul 30 2015, 11:20 AM

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Are you guys able to log in to your unifi account in tm.com.my?

I keep getting session expired once I log in and get booted out to login page. Anyone facing this problem?
Xefron
post Jul 30 2015, 11:30 AM

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QUOTE(SimonsayZ @ Jul 30 2015, 11:20 AM)
Are you guys able to log in to your unifi account in tm.com.my?

I keep getting session expired once I log in and get booted out to login page. Anyone facing this problem?
*
just use occ.unifi.my better than tm.com.my
fruitie
post Jul 30 2015, 11:32 AM

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QUOTE(SimonsayZ @ Jul 30 2015, 11:20 AM)
Are you guys able to log in to your unifi account in tm.com.my?

I keep getting session expired once I log in and get booted out to login page. Anyone facing this problem?
*
No issue from my end. smile.gif

However, I cannot view "My Bill".

This post has been edited by fruitie: Jul 30 2015, 11:32 AM
SimonsayZ
post Jul 30 2015, 11:34 AM

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QUOTE(Xefron @ Jul 30 2015, 11:30 AM)
just use occ.unifi.my better than tm.com.my
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Same if I use occ. Get booted out. Maybe I'll have to call them then.. doh.gif
SimonsayZ
post Jul 30 2015, 12:07 PM

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Dialing 100 for customer service centre is ridiculous. Basically, the call and customer support always busy...
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post Jul 30 2015, 12:50 PM

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Is the 30mbps rm169 package applicable if I want to upgrade my 5mbps package and it requires me to subscribe rm30 hypptv package?
norazwan79
post Jul 30 2015, 02:40 PM

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Upgraded from vip20 to unifi50. Download 6.4MB/s using IDM. thumbup.gif
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post Jul 30 2015, 02:55 PM

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QUOTE(shinchan5347 @ Jul 30 2015, 12:50 PM)
Is the 30mbps rm169 package applicable if I want to upgrade my 5mbps package and it requires me to subscribe rm30 hypptv package?
*
You must take with HyppTV package. So minimum is RM 199 excludes GST.
mellovicious
post Jul 30 2015, 03:19 PM

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eh guise dink dir-850l router ok or not? hehe
mellovicious
post Jul 30 2015, 03:19 PM

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QUOTE(norazwan79 @ Jul 30 2015, 02:40 PM)
Upgraded from vip20 to unifi50. Download 6.4MB/s using IDM. thumbup.gif
*
fuiyo. using stock tm router?
norazwan79
post Jul 30 2015, 03:31 PM

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QUOTE(mellovicious @ Jul 30 2015, 03:19 PM)
fuiyo. using stock tm router?
*
Asus router 3 antenna. Speedtest 51mbps/10mbps.
kukulong10
post Jul 30 2015, 03:54 PM

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Just want to check which is the most recommended router to replace DIR 615 budget around 200
OptimusStar
post Jul 30 2015, 03:58 PM

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Im using VIP 10 , I dont want to reduce my upload speed which is 10 MB , what is the cheapest package for UNIFI 50?
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post Jul 30 2015, 05:12 PM

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QUOTE(OptimusStar @ Jul 30 2015, 03:58 PM)
Im using VIP 10 , I dont want to reduce my upload speed which is 10 MB , what is the cheapest package for UNIFI 50?
*
169+50+30=249 +6%
christina1
post Jul 30 2015, 06:11 PM

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Anyone using this router Tplink TL-WR841HP ?

If yes please need some feedback on this..

This post has been edited by christina1: Jul 31 2015, 06:42 AM


Attached image(s)
Attached Image
OptimusStar
post Jul 30 2015, 06:44 PM

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QUOTE(biloxee @ Jul 30 2015, 05:12 PM)
169+50+30=249 +6%
*
Thanks bro...whats that 30 for anyway?
ntah_le
post Jul 30 2015, 07:29 PM

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QUOTE(blacktubi @ Jul 28 2015, 09:55 PM)
Better wireless and more stable. smile.gif
*
i experience do my home network with this asus n12. the stock firmware will cause u an issue whereby only ~40Mbps to ~50Mbps for LAN to WAN performance. If you have another option or got extra money, better find GE port WAN and LAN router.
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post Jul 30 2015, 07:31 PM

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QUOTE(fruitie @ Jul 29 2015, 01:41 PM)
I was told the stock router is not capable for that...
*
If i not mistaken, what tm promise only on wired. I agreed that maybe this crap router has a wireless performance issue, but inside the Terms and Condition already stated that TM only promise wired. so if you want better wireless performance, go for dual band..
ntah_le
post Jul 30 2015, 07:38 PM

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QUOTE(kukulong10 @ Jul 30 2015, 03:54 PM)
Just want to check which is the most recommended router to replace DIR 615 budget around 200
*
add little bit more.. can get dlink ac. 850L the model if I not mistaken..
fruitie
post Jul 30 2015, 07:52 PM

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QUOTE(ntah_le @ Jul 30 2015, 07:31 PM)
If i not mistaken, what tm promise only on wired. I agreed that maybe this crap router has a wireless performance issue, but inside the Terms and Condition already stated that TM only promise wired. so if you want better wireless performance, go for dual band..
*
Yes but it's OK, I have another Wireless N router. tongue.gif Solves all my issues, cruising at full speed now. tongue.gif
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post Jul 30 2015, 08:12 PM

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QUOTE(OptimusStar @ Jul 30 2015, 06:44 PM)
Thanks bro...whats that 30 for anyway?
*
30 for cheapest IPTV pack ie Varnam/Aneka
annoymous1234
post Jul 30 2015, 08:20 PM

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QUOTE(fruitie @ Jul 29 2015, 08:05 PM)
Syukur, on WiFi. tongue.gif

user posted image

user posted image
*
idm how many connection you select? 18,24,32?
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post Jul 30 2015, 08:20 PM

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QUOTE(mellovicious @ Jul 30 2015, 03:19 PM)
fuiyo. using stock tm router?
*
Ur speed must be really fast now....
fruitie
post Jul 30 2015, 09:13 PM

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The greed never ends, down the road few months after this and if TM offers me 50Mbps I might even consider. laugh.gif
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post Jul 30 2015, 09:16 PM

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QUOTE(annoymous1234 @ Jul 30 2015, 08:20 PM)
idm how many connection you select? 18,24,32?
*
8? I don't know if I misunderstood your question or not. blush.gif
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post Jul 30 2015, 09:21 PM

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QUOTE(christina1 @ Jul 30 2015, 08:20 PM)
Ur speed must be really fast now....
*
Yes. Like transfer file from pc to normal flashdrive. Download 1gb file less than 3 min.
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post Jul 30 2015, 09:29 PM

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QUOTE(norazwan79 @ Jul 30 2015, 09:21 PM)
Yes. Like transfer file from pc to normal flashdrive. Download 1gb file less than 3 min.
*
Wow if u download a lot of stuff than is really worth it...
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post Jul 30 2015, 09:31 PM

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QUOTE(fruitie @ Jul 30 2015, 09:16 PM)
8? I don't know if I misunderstood your question or not. blush.gif
*
I meant this, the max connection number, yours is how much? biggrin.gif
[attachmentid=4675073]

This post has been edited by annoymous1234: Jul 30 2015, 09:31 PM
fruitie
post Jul 30 2015, 09:42 PM

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QUOTE(annoymous1234 @ Jul 30 2015, 09:31 PM)
I meant this, the max connection number, yours is how much? biggrin.gif
[attachmentid=4675073]
*
Yes, that's what I meant. Mine is 8 lo..
user posted image

This post has been edited by fruitie: Jul 30 2015, 09:42 PM
annoymous1234
post Jul 30 2015, 10:04 PM

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QUOTE(fruitie @ Jul 30 2015, 09:42 PM)
Yes, that's what I meant. Mine is 8 lo..
user posted image
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99999999bps?? LOL!!! Does it really helps?
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post Jul 30 2015, 10:12 PM

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QUOTE(annoymous1234 @ Jul 30 2015, 10:04 PM)
99999999bps?? LOL!!! Does it really helps?
*
I didn't change anything, it was like that since years. sweat.gif
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post Jul 31 2015, 12:30 AM

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QUOTE(norazwan79 @ Jul 30 2015, 02:40 PM)
Upgraded from vip20 to unifi50. Download 6.4MB/s using IDM. thumbup.gif
*
hi, how about the upload? just 1.25MB/s?
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post Jul 31 2015, 10:38 AM

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I have rented a 2-storey house(B) directly opposite my house(A) to use as my home office. The 2 houses are separated by a 20ft wide road. Currently I have vip10 installed. How can I share my VIP10(& phone) across the road? Distance from Point-to-point is ~120ft.
fruitie
post Jul 31 2015, 10:41 AM

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QUOTE(MGM @ Jul 31 2015, 10:38 AM)
I have rented a 2-storey house(B) directly opposite my house(A) to use as my home office. The 2 houses are separated by a 20ft wide road. Currently I have vip10 installed. How can I share my VIP10(& phone) across the road? Distance from Point-to-point is ~120ft.
*
Get a router with strong WiFi transmittance. tongue.gif
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post Jul 31 2015, 10:42 AM

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QUOTE(christina1 @ Jul 30 2015, 06:11 PM)
Anyone using this router Tplink TL-WR841HP ?

If yes please need some feedback on this..
*
I am using this,purchased from lazada. the attenna got 5dbi & 8dbi version, (suppose 8dbi provide more signal range ? price is not much different, so better get 8dbi attenna)

this is wireless N router, max is 300Mbps speed only, support Unifi. although not the latest Wireless AC, but wireless N i think is sufficient to use since Max unifi home package is 50Mbps only. very reliable, signal range really good, i recommended to all. i got 3 unit, 1 in home, 2 in office. Price is good also, just rm1xx thumbup.gif
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post Jul 31 2015, 10:44 AM

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QUOTE(Konohamaru @ Jul 31 2015, 10:42 AM)
I am using this,purchased from lazada.  the attenna got 5dbi & 8dbi version,  (suppose 8dbi provide more signal range ? price is not much different, so better get 8dbi attenna)

this is wireless N router, max is 300Mbps speed only, support Unifi.  although not the latest Wireless AC, but wireless N i think is sufficient to use since Max unifi home package  is 50Mbps only.  very reliable, signal range really good, i  recommended to all. i got 3 unit, 1 in home, 2 in office. Price is good also, just rm1xx  thumbup.gif
*
ok thanks btw how much is Tplink TL-WR841HP 8dbi attenna ?

This post has been edited by christina1: Jul 31 2015, 10:45 AM
XiaoGuiZuo
post Jul 31 2015, 10:52 AM

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I am sharing Unifi (VIP 5) with other housemates, any idea why when during night I ping to router (default gateway) and the ping is always request time out?

I restart the routher, it is ok for first 15 minutes or maybe lesser, then start like this again.

Problems occured on my laptop as well as mobile.

Any SiFu have solution?

Is it because of some heavy users?
fruitie
post Jul 31 2015, 10:55 AM

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QUOTE(XiaoGuiZuo @ Jul 31 2015, 10:52 AM)
I am sharing Unifi (VIP 5) with other housemates, any idea why when during night I ping to router (default gateway) and the ping is always request time out?

I restart the routher, it is ok for first 15 minutes or maybe lesser, then start like this again.

Problems occured on my laptop as well as mobile.

Any SiFu have solution?

Is it because of some heavy users?
*
How many users are using?

Are they heavy users?

Even 5Mbps for one user is not enough already... sweat.gif
XiaoGuiZuo
post Jul 31 2015, 10:59 AM

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QUOTE(fruitie @ Jul 31 2015, 10:55 AM)
How many users are using?

Are they heavy users?

Even 5Mbps for one user is not enough already... sweat.gif
*
To be honest, I am not sure, just move in here.

But I see router page only have 3 to 4 connections (include me).

I just curious why ping to the modem is always request time out, or even 100ms to 3000ms. doh.gif

But if no request time out, which mean around 1 to 3ms, the surfing is smooth.
fruitie
post Jul 31 2015, 11:00 AM

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QUOTE(XiaoGuiZuo @ Jul 31 2015, 10:59 AM)
To be honest, I am not sure, just move in here.

But I see router page only have 3 to 4 connections (include me).

I just curious why ping to the modem is always request time out, or even 100ms to 3000ms. doh.gif

But if no request time out, which mean around 1 to 3ms, the surfing is smooth.
*
Get your own connection. sweat.gif

That's the reason why my housemate wanted to share with me when she knew I had installed UniFi VIP5, that time. I told her, it's OK... Don't want to share... sweat.gif
Now using 30Mbps alone also not sharing. laugh.gif

I don't like my connection to be slowed down. laugh.gif
XiaoGuiZuo
post Jul 31 2015, 11:02 AM

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QUOTE(fruitie @ Jul 31 2015, 11:00 AM)
Get your own connection. sweat.gif

That's the reason why my housemate wanted to share with me when she knew I had installed UniFi VIP5, that time. I told her, it's OK... Don't want to share... sweat.gif
Now using 30Mbps alone also not sharing. laugh.gif

I don't like my connection to be slowed down. laugh.gif
*
I see. But need to ask owner as well isn't?

Somemore Unifi is stick with 2 year contract right?
xavi5567
post Jul 31 2015, 11:03 AM

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QUOTE(fruitie @ Jul 29 2015, 08:05 PM)
Syukur, on WiFi. tongue.gif

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fruitie, may i know are u on 30mbps with hyptv package? which hyptv package u took and how much are u being charge?

fruitie
post Jul 31 2015, 11:07 AM

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QUOTE(XiaoGuiZuo @ Jul 31 2015, 11:02 AM)
I see. But need to ask owner as well isn't?

Somemore Unifi is stick with 2 year contract right?
*
Yeah, 2 years contract.

If you are not a heavy user, can always get a wireless broadband. More flexible to use it everywhere you like. smile.gif

QUOTE(xavi5567 @ Jul 31 2015, 11:03 AM)
fruitie, may i know are u on 30mbps with hyptv package? which hyptv package u took and how much are u being charge?
*
Yes, with HyppTV, must bundle no matter like it or not. laugh.gif I took it to bundle with the cheapest package - Aneka.
RM 199 exclude GST.
XiaoGuiZuo
post Jul 31 2015, 11:13 AM

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QUOTE(fruitie @ Jul 31 2015, 11:07 AM)
Yeah, 2 years contract.
For gaming which one you suggest?

I am thinking to get one wireless BB but I am afraid the signal is not good as I am living in apartment.
fruitie
post Jul 31 2015, 11:13 AM

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QUOTE(XiaoGuiZuo @ Jul 31 2015, 11:13 AM)
For gaming which one you suggest?

I am thinking to get one wireless BB but I am afraid the signal is not good as I am living in apartment.
*
If gaming, then need good ping. You will need fixed broadband.
XiaoGuiZuo
post Jul 31 2015, 11:17 AM

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QUOTE(fruitie @ Jul 31 2015, 11:13 AM)
If gaming, then need good ping. You will need fixed broadband.
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So end up still need with Unifi doh.gif
blacktubi
post Jul 31 2015, 11:25 AM

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QUOTE(XiaoGuiZuo @ Jul 31 2015, 10:59 AM)
To be honest, I am not sure, just move in here.

But I see router page only have 3 to 4 connections (include me).

I just curious why ping to the modem is always request time out, or even 100ms to 3000ms. doh.gif

But if no request time out, which mean around 1 to 3ms, the surfing is smooth.
*
Stock router? Buy a new one with good QoS. tongue.gif
rurushu
post Jul 31 2015, 11:36 AM

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QUOTE(Konohamaru @ Jul 31 2015, 10:42 AM)
I am using this,purchased from lazada.  the attenna got 5dbi & 8dbi version,  (suppose 8dbi provide more signal range ? price is not much different, so better get 8dbi attenna)

this is wireless N router, max is 300Mbps speed only, support Unifi.  although not the latest Wireless AC, but wireless N i think is sufficient to use since Max unifi home package  is 50Mbps only.  very reliable, signal range really good, i  recommended to all. i got 3 unit, 1 in home, 2 in office. Price is good also, just rm1xx  thumbup.gif
*
oh... so this router is a good investment? cheap, reliable and good connectivity? hmm.gif

QUOTE(fruitie @ Jul 31 2015, 11:00 AM)
Get your own connection. sweat.gif

That's the reason why my housemate wanted to share with me when she knew I had installed UniFi VIP5, that time. I told her, it's OK... Don't want to share... sweat.gif
Now using 30Mbps alone also not sharing. laugh.gif

I don't like my connection to be slowed down. laugh.gif
*
hahaha... i kind of agree with you fruitie, me myself also one people using 50Mbps, my mom only other people using for smartphone browsing... other than that, only sat and sun when relatives come only use my connection, on normal days, all to my own tongue.gif tongue.gif
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post Jul 31 2015, 11:48 AM

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QUOTE(blacktubi @ Jul 29 2015, 10:17 PM)
Spec wise, WDR4300 is better (Dual band N750).

Feature wise, N14UHP is better (Asuswrt).

Signal wise, N14UHP should be better.
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Thank you. Im gonna buy one this weekend. Cant tahan d..
XiaoGuiZuo
post Jul 31 2015, 12:04 PM

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QUOTE(blacktubi @ Jul 31 2015, 11:25 AM)
Stock router? Buy a new one with good QoS. tongue.gif
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Yup, stock router.

Any recommended? blush.gif
blacktubi
post Jul 31 2015, 12:19 PM

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QUOTE(XiaoGuiZuo @ Jul 31 2015, 12:04 PM)
Yup, stock router.

Any recommended? blush.gif
*
The cheapest one with proper QoS is Asus N14UHP. smile.gif

A list of Unifi compatible router I compiled.
http://www.blacktubi.com/unifi/unifi-repla...nt-router-list/
WhitE LighteR
post Jul 31 2015, 12:25 PM

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QUOTE(XiaoGuiZuo @ Jul 31 2015, 10:52 AM)
I am sharing Unifi (VIP 5) with other housemates, any idea why when during night I ping to router (default gateway) and the ping is always request time out?

I restart the routher, it is ok for first 15 minutes or maybe lesser, then start like this again.

Problems occured on my laptop as well as mobile.

Any SiFu have solution?

Is it because of some heavy users?
*
maybe he torrent.
WhitE LighteR
post Jul 31 2015, 12:41 PM

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QUOTE(blacktubi @ Jul 31 2015, 12:19 PM)
The cheapest one with proper QoS is Asus N14UHP. smile.gif

A list of Unifi compatible router I compiled.
http://www.blacktubi.com/unifi/unifi-repla...nt-router-list/
*
can u share your QOS settings. Thanks
blacktubi
post Jul 31 2015, 02:36 PM

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QUOTE(WhitE LighteR @ Jul 31 2015, 12:41 PM)
can u share your QOS settings. Thanks
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I don't use QoS. laugh.gif
cherroy
post Jul 31 2015, 02:46 PM

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QUOTE(XiaoGuiZuo @ Jul 31 2015, 11:13 AM)
For gaming which one you suggest?

I am thinking to get one wireless BB but I am afraid the signal is not good as I am living in apartment.
*
No way wireless can beat wired BB.
XiaoGuiZuo
post Jul 31 2015, 03:00 PM

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QUOTE(blacktubi @ Jul 31 2015, 12:19 PM)
The cheapest one with proper QoS is Asus N14UHP. smile.gif

A list of Unifi compatible router I compiled.
http://www.blacktubi.com/unifi/unifi-repla...nt-router-list/
*
Thanks, will check it out. thumbup.gif

QUOTE(cherroy @ Jul 31 2015, 02:46 PM)
No way wireless can beat wired BB.
*
Got it bro wink.gif
planetocho
post Jul 31 2015, 04:08 PM

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QUOTE(DeepMemory @ Jul 26 2015, 02:37 PM)
Any unifi user in Klang received and successfully upgraded to Unifi 30 package? Attempted to upgrade mine few days ago but they say only available in Kota Kemuning currently.
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I got mine, Bukit Tinggi, Klang.
realfcbstuff
post Jul 31 2015, 09:51 PM

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they call me for adding RM20 to upgrade to 30Mbps, looks like they just did it..
user posted image

This post has been edited by realfcbstuff: Jul 31 2015, 09:52 PM
wkh_united
post Jul 31 2015, 10:05 PM

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QUOTE(realfcbstuff @ Jul 31 2015, 09:51 PM)
they call me for adding RM20 to upgrade to 30Mbps, looks like they just did it..
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Did they send you any notification (SMS or email) to ask you to restart your modem to upgrade to 30Mbps?
I am waiting for mine to be upgraded as well
fruitie
post Jul 31 2015, 11:50 PM

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QUOTE(wkh_united @ Jul 31 2015, 10:05 PM)
Did they send you any notification (SMS or email) to ask you to restart your modem to upgrade to 30Mbps?
I am waiting for mine to be upgraded as well
*
You will receive SMS for HyppTV activation (assuming you take up new HyppTV package), that means your 30Mbps is also activated. You will also receive email after that. At least that was what happened to me 3 days ago. smile.gif
wkh_united
post Jul 31 2015, 11:57 PM

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QUOTE(fruitie @ Jul 31 2015, 11:50 PM)
You will receive SMS for HyppTV activation (assuming you take up new HyppTV package), that means your 30Mbps is also activated. You will also receive email after that. At least that was what happened to me 3 days ago. smile.gif
*
I have been waiting for my Unifi to be upgraded since last Tuesday.
Till now, I yet to receive any notification. unsure.gif
fruitie
post Aug 1 2015, 12:01 AM

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QUOTE(wkh_united @ Jul 31 2015, 11:57 PM)
I have been waiting for my Unifi to be upgraded since last Tuesday.
Till now, I yet to receive any notification.  unsure.gif
*
They called to offer me on last Wednesday and activated on this Wednesday. smile.gif
tinkerfy
post Aug 1 2015, 01:58 AM

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Anyone facing ultra slow speed in Subang Jaya area?
I can't even get 1mbps using speedtest.tm.net.my..
jkmak
post Aug 1 2015, 04:14 AM

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QUOTE(realfcbstuff @ Jul 31 2015, 09:51 PM)
they call me for adding RM20 to upgrade to 30Mbps, looks like they just did it..
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wow, i too just upgraded from 10 to 30.

shitty results for me sad.gif

user posted image
DeepMemory
post Aug 1 2015, 08:56 AM

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QUOTE(planetocho @ Jul 31 2015, 04:08 PM)
I got mine, Bukit Tinggi, Klang.
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When did you get the upgrade bro? Did you receive the offer through email and call or direct go TMPoint. And which TMPoint did you go to apply?
DeepMemory
post Aug 1 2015, 08:56 AM

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QUOTE(planetocho @ Jul 31 2015, 04:08 PM)
I got mine, Bukit Tinggi, Klang.
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When did you get the upgrade bro? Did you receive the offer through email and call or direct go TMPoint. And which TMPoint did you go to apply?
blacktubi
post Aug 1 2015, 09:48 AM

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QUOTE(jkmak @ Aug 1 2015, 04:14 AM)
wow, i too just upgraded from 10 to 30.

shitty results for me  sad.gif

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High rise VDSL?
lukemanz
post Aug 1 2015, 10:16 AM

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QUOTE(jkmak @ Aug 1 2015, 04:14 AM)
wow, i too just upgraded from 10 to 30.

shitty results for me  sad.gif

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Same to me.
Only after complain at 100 got my 30Mbps speed sweat.gif
fruitie
post Aug 1 2015, 10:56 AM

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QUOTE(jkmak @ Aug 1 2015, 04:14 AM)
wow, i too just upgraded from 10 to 30.

shitty results for me  sad.gif

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Router issue?
biloxee
post Aug 1 2015, 12:14 PM

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Using wifi 1.5m away from router given by TM...
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~SS~
post Aug 1 2015, 12:35 PM

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at last, finally received TM email for the order number and appointment date! biggrin.gif
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post Aug 1 2015, 01:19 PM

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upgrade submit via Tm Point Shah Alam around 12.20pm and now already got 30Mbps... super fast service..
jkmak
post Aug 1 2015, 01:24 PM

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QUOTE(blacktubi @ Aug 1 2015, 09:48 AM)
High rise VDSL?
*
I stay in condo using tm modem and router. Any way to fix/improve this situation?

This post has been edited by jkmak: Aug 1 2015, 01:25 PM
christina1
post Aug 1 2015, 01:30 PM

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QUOTE(WhitE LighteR @ Jul 31 2015, 12:41 PM)
can u share your QOS settings. Thanks
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What is purpose of QOS settings.
blacktubi
post Aug 1 2015, 01:52 PM

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QUOTE(jkmak @ Aug 1 2015, 01:24 PM)
I stay in condo using tm modem and router. Any way to fix/improve this situation?
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Try using wired Ethernet connection and report back.
biloxee
post Aug 1 2015, 02:34 PM

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Help please.

Where do you set DHCP reservation in the UniFi router?
I want to set a specific LAN IP for my laptop.

By the way, do I have to call 100 to find out my PPPOE password
if I decide to replace the stock TM router? Can't find on occ.unifi.my...

This post has been edited by biloxee: Aug 1 2015, 03:47 PM
jkmak
post Aug 1 2015, 03:30 PM

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QUOTE(blacktubi @ Aug 1 2015, 01:52 PM)
Try using wired Ethernet connection and report back.
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LAN
user posted image

WiFi
user posted image


good improvement. thanks!!

wonder why my ping so bad. should i invest in good router & modem, will it help much?

This post has been edited by jkmak: Aug 1 2015, 03:31 PM
SUSGreenSamurai
post Aug 1 2015, 04:06 PM

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QUOTE(biloxee @ Aug 1 2015, 02:34 PM)
Help please.

Where do you set DHCP reservation in the UniFi router?
I want to set a specific LAN IP for my laptop.

By the way, do I have to call 100 to find out my PPPOE password
if I decide to replace the stock TM router? Can't find on occ.unifi.my...
*
You can log into your router then ay the page where the password is just change the page properties for that field from password to text. This is only applicable for chrome and don't worry that setting won't stick. You close chrome and reopen and it will revert back to normal.
biloxee
post Aug 1 2015, 04:13 PM

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QUOTE(GreenSamurai @ Aug 1 2015, 04:06 PM)
You can log into your router then ay the page where the password is just change the page properties for that field from password to text. This is only applicable for chrome and don't worry that setting won't stick. You close chrome and reopen and it will revert back to normal.
*
Thanks got it. Btw, how do I change it? Are we allowed to change it on occ.unifi.my? Where?
SUSGreenSamurai
post Aug 1 2015, 04:27 PM

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QUOTE(biloxee @ Aug 1 2015, 04:13 PM)
Thanks got it. Btw, how do I change it? Are we allowed to change it on occ.unifi.my? Where?
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This has nothing to do with the website. You have to do it in the router page. It's hard to teach you how to do it here so you'll have to google it.
blacktubi
post Aug 1 2015, 04:42 PM

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QUOTE(jkmak @ Aug 1 2015, 03:30 PM)
LAN
user posted image

WiFi
user posted image
good improvement. thanks!!

wonder why my ping so bad. should i invest in good router & modem, will it help much?
*
That sort of ping is usual for Condo VDSL installation. It's a bit high anyway.

You need a new router with better wireless performance in order to get the same speed on wireless. smile.gif
Angel of Deth
post Aug 1 2015, 04:51 PM

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Hi there, anyone facing this problem? I'm using TP-Link W8960N V1 (already discontinued) as a router for my Unifi and WiFi connection. Using this guide http://www.tp-link.com/no/FAQ-346.html I am able to connect to the internet and IPTV concurrently. However the problem is whenever I start using WiFi with high bandwidth application like downloading or streaming, my IPTV picture become distort and pixelated. It lasted as long as my download is running. Previously using TM D-Link DIR 615 didn't have this problem. But I don't want to use DIR 615 because of the unreliable speed and weak signal.

This post has been edited by Angel of Deth: Aug 1 2015, 04:53 PM
Ash
post Aug 1 2015, 04:55 PM

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interested to upgrade from vip20 to unifi50. can i apply through agent or do i have to go tm point to do it? a bit hassle coz the line is under my dads name
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post Aug 1 2015, 04:55 PM

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QUOTE(biloxee @ Aug 1 2015, 12:14 PM)
Using wifi 1.5m away from router given by TM...
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May i know what type/model your stock router is?
biloxee
post Aug 1 2015, 05:06 PM

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QUOTE(kazekage_09 @ Aug 1 2015, 04:55 PM)
May i know what type/model your stock router is?
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RG-MARITIME-TRG212M
rjb123
post Aug 1 2015, 05:06 PM

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QUOTE(GreenSamurai @ Aug 1 2015, 04:27 PM)
This has nothing to do with the website. You have to do it in the router page. It's hard to teach you how to do it here so you'll have to google it.
*
I think he means changing the actual password - I guess this has to be done by TM but it's pointless changing - not like you'll be using it frequently.

For those who upgraded - to VIP 50, did they need to check available ports?

I went to TM Point last week to upgrade from 20 to 50 and they told me no free ports so need to wait around a week or 2. Surely it'll be using the same port that I'm using currently?
geek8585
post Aug 1 2015, 05:09 PM

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got my Unifi 30 speed since yesterday also... quite satisfied...

connect through WiFi with Asus NT56U 5ghz band.... smile.gif

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post Aug 1 2015, 05:10 PM

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QUOTE(rjb123 @ Aug 1 2015, 05:06 PM)
I think he means changing the actual password - I guess this has to be done by TM but it's pointless changing - not like you'll be using it frequently.

For those who upgraded - to VIP 50, did they need to check available ports?

I went to TM Point last week to upgrade from 20 to 50 and they told me no free ports so need to wait around a week or 2. Surely it'll be using the same port that I'm using currently?
*
No he wants to know his password so that in the event he wants to change router he can do it without calling TM. Since the only place you can see your password is in the router setup page, I'm telling him to change the setting from password format to text format so that he cab copy it down. Chrome has the functionality to change the properties of the HTML page for local viewing.
kazekage_09
post Aug 1 2015, 05:12 PM

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QUOTE(biloxee @ Aug 1 2015, 05:06 PM)
RG-MARITIME-TRG212M
*
Oh same as mine. So actually this router can reach 30mbps in wifi. Do you do your own setting?
WhitE LighteR
post Aug 1 2015, 05:14 PM

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QUOTE(christina1 @ Aug 1 2015, 01:30 PM)
What is purpose of QOS settings.
*
Mostly to manage multi user environment to make sure certain application is smoother.
SUSGreenSamurai
post Aug 1 2015, 05:18 PM

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QUOTE(WhitE LighteR @ Aug 1 2015, 05:14 PM)
Mostly to manage multi user environment to make sure certain application is smoother.
*
Or to mess around with your housemates who are assholes streaming pps every single minute haha.
biloxee
post Aug 1 2015, 05:22 PM

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QUOTE(GreenSamurai @ Aug 1 2015, 04:27 PM)
This has nothing to do with the website. You have to do it in the router page. It's hard to teach you how to do it here so you'll have to google it.
*
No I meant I got the pwd for my user@unifi account but its something like GyYFdg63Ks and I would like to change it to something I can remember easily. Possible?
rjb123
post Aug 1 2015, 05:22 PM

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QUOTE(GreenSamurai @ Aug 1 2015, 05:10 PM)
No he wants to know his password so that in the event he wants to change router he can do it without calling TM. Since the only place you can see your password is in the router setup page, I'm telling him to change the setting from password format to text format so that he cab copy it down. Chrome has the functionality to change the properties of the HTML page for local viewing.
*
Oh yeah I got that part, thought he wanted to change the password itself too. My bad

On my DIR615 years ago was just a case of viewing source, password was there in plain text biggrin.gif

Edit : Seems he does - I don't think this will be possible without contacting TM. Anyway, it's pointless to change it to something memorable - how often are you going to need it?

This post has been edited by rjb123: Aug 1 2015, 05:23 PM
SUSGreenSamurai
post Aug 1 2015, 05:24 PM

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QUOTE(biloxee @ Aug 1 2015, 05:22 PM)
No I meant I got the pwd for my user@unifi account but its something like GyYFdg63Ks and I would like to change it to something I can remember easily. Possible?
*
Unfortunately that I dont think so. I asked them before previously.

This post has been edited by GreenSamurai: Aug 1 2015, 05:25 PM
norazwan79
post Aug 1 2015, 05:29 PM

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speedtest unifi50 for today...

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SomeoneElse
post Aug 1 2015, 05:32 PM

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So far only 1 person got RM169 for 30mb package ?
biloxee
post Aug 1 2015, 05:32 PM

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@GreenSamurai @rjb123

Ok Ill leave it. Btw, do you know how to do DHCP reservation on the stock router? Thanks.
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post Aug 1 2015, 05:33 PM

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QUOTE(SomeoneElse @ Aug 1 2015, 05:32 PM)
So far only 1 person got RM169 for 30mb package ?
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Who is the liar? biggrin.gif

SUSGreenSamurai
post Aug 1 2015, 05:36 PM

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QUOTE(biloxee @ Aug 1 2015, 05:32 PM)
@GreenSamurai @rjb123

Ok Ill leave it. Btw, do you know how to do DHCP reservation on the stock router? Thanks.
*
No idea bro. I flashed my dir-615 to dd-wrt the moment the TM guys left and have already given back the grey one to them when I cancelled my unifi 8 months ago because the new area that I am moving to no coverage yet. Eight months now without internet really can die.

Am told that next week coverage will be open to us but I'm keeping my fingers crossed.
kazekage_09
post Aug 1 2015, 05:44 PM

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QUOTE(biloxee @ Aug 1 2015, 12:14 PM)
Using wifi 1.5m away from router given by TM...
user posted image
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How do you able to get 30mbps for that router? Mine also same but maximum i can get is only 15mbps
rjb123
post Aug 1 2015, 05:53 PM

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QUOTE(norazwan79 @ Aug 1 2015, 05:29 PM)
speedtest unifi50 for today...

user posted image
*
Not bad biggrin.gif Did you have to wait for an open port on the upgrade or did it go under the existing one?

QUOTE(biloxee @ Aug 1 2015, 05:32 PM)
@GreenSamurai @rjb123

Ok Ill leave it. Btw, do you know how to do DHCP reservation on the stock router? Thanks.
*
No idea.. I haven't used the stock router since 2011, has long been thrown away icon_idea.gif
norazwan79
post Aug 1 2015, 05:58 PM

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QUOTE(rjb123 @ Aug 1 2015, 05:53 PM)
Not bad biggrin.gif Did you have to wait for an open port on the upgrade or did it go under the existing one?
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Existing vip20 under contract. Just need less than 1 hour for the activation.
rjb123
post Aug 1 2015, 06:02 PM

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QUOTE(norazwan79 @ Aug 1 2015, 05:58 PM)
Existing vip20 under contract. Just need less than 1 hour for the activation.
*
Thanks.

Maybe the staff got something mixed up then with needing to wait for a port. Existing VIP 20 as well btw.

This post has been edited by rjb123: Aug 1 2015, 06:02 PM
biloxee
post Aug 1 2015, 06:32 PM

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QUOTE(GreenSamurai @ Aug 1 2015, 05:36 PM)
No idea bro. I flashed my dir-615 to dd-wrt the moment the TM guys left and have already given back the grey one to them when I cancelled my unifi 8 months ago because the new area that I am moving to no coverage yet. Eight months now without internet really can die.

Am told that next week coverage will be open to us but I'm keeping my fingers crossed.
*
Good luck bro.
biloxee
post Aug 1 2015, 06:40 PM

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QUOTE(kazekage_09 @ Aug 1 2015, 05:44 PM)
How do you able to get 30mbps for that router? Mine also same but maximum i can get is only 15mbps
*
Don't put anything on the router. When I left the set-top box on it, the speed was affected.

Here my wifi setting...America lol tongue.gif

Attached Image
KIntos
post Aug 1 2015, 07:21 PM

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QUOTE(biloxee @ Aug 1 2015, 05:22 PM)
No I meant I got the pwd for my user@unifi account but its something like GyYFdg63Ks and I would like to change it to something I can remember easily. Possible?
*
If im not mistaken, you can actually change the password thru the occ webpage. U can call up tm to clarify it. Its posibble to change the username password of the unifi account.
star_wts
post Aug 1 2015, 07:34 PM

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may i know after upgrade to 30mbps, we still can get this UniFi Special Discount RM20 benefit or nop? so far, i still can see this features at my occ account after i upgraded to 30mbps..



Attached thumbnail(s)
Attached Image
latios507
post Aug 1 2015, 08:00 PM

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I received an email saying they have upgraded my UniFi 10 to UniFi 30 since Thursday.

However, after doing speedtest everyday until today my download speed remains unchanged (still at 10Mb/s). Should I call TM or just go to the nearest TM center for help?
kazekage_09
post Aug 1 2015, 08:01 PM

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QUOTE(biloxee @ Aug 1 2015, 06:40 PM)
Don't put anything on the router. When I left the set-top box on it, the speed was affected.

Here my wifi setting...America  lol tongue.gif

Attached Image
*
followed your setting but still same result

user posted image

Anyone can help?
KKW
post Aug 1 2015, 08:17 PM

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QUOTE(norazwan79 @ Aug 1 2015, 05:29 PM)
speedtest unifi50 for today...

user posted image
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How much are you paying for Unifi 50? Do you still have free calls from TM to TM?
fruitie
post Aug 1 2015, 08:24 PM

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QUOTE(KKW @ Aug 1 2015, 08:17 PM)
How much are you paying for Unifi 50? Do you still have free calls from TM to TM?
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If I'm not wrong the cheapest package is RM 249 excludes GST, no more free calls. smile.gif

Mine is 30Mbps for RM 199 excludes GST, also no more free calls.
JeremyThw
post Aug 1 2015, 08:26 PM

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If Unifi 20 upgrade to 50 need to pay how much?
KKW
post Aug 1 2015, 08:42 PM

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QUOTE(fruitie @ Aug 1 2015, 08:24 PM)
If I'm not wrong the cheapest package is RM 249 excludes GST, no more free calls. smile.gif

Mine is 30Mbps for RM 199 excludes GST, also no more free calls.
*
Hmm still cheaper than what I am paying now RM259 for VIP20 with Ja-Jambo pack which I don't watch/use at all laugh.gif

My aunty house get upgraded from VIP10 to 30mbps at RM199 with ruby pack and maintain free calls hmm.gif
ntah_le
post Aug 1 2015, 08:42 PM

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QUOTE(latios507 @ Aug 1 2015, 08:00 PM)
I received an email saying they have upgraded my UniFi 10 to UniFi 30 since Thursday.

However, after doing speedtest everyday until today my download speed remains unchanged (still at 10Mb/s). Should I call TM or just go to the nearest TM center for help?
*
You can try by restart your router (not your ONU/VDSL modem). I heard tm able to monitor if you do a speed test using TM's speedometer.
maybe you can give a try.
mulder_sam
post Aug 1 2015, 08:45 PM

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QUOTE(AVFAN @ Jul 26 2015, 11:00 AM)
for me, yes.
i do a quite a lot downloads - hd video streaming and torrenting, multi users.
no gaming, so slow upload is fine.
early days still, but i do notice the streaming is smoother and browsing is faster.
(169+60)*1.06 = 242

good to hear tm/unifi is keeping to the "correct" prices like we know and not playing around with prices with diff areas like before.
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Jz upgraded yesterday. I found out that it's much faster and full throttle is more achievable compared to VIP 10.
biloxee
post Aug 1 2015, 09:29 PM

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QUOTE(kazekage_09 @ Aug 1 2015, 08:01 PM)
followed your setting but still same result

user posted image

Anyone can help?
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I dunno. You got latest drivers for your wifi?
Check device manager...yours got something like this?
Attached Image
latios507
post Aug 1 2015, 09:32 PM

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QUOTE(ntah_le @ Aug 1 2015, 08:42 PM)
You can try by restart your router (not your ONU/VDSL modem). I heard tm able to monitor if you do a speed test using TM's speedometer.
maybe you can give a try.
*
I'll try. Forgot to add, I always switch off my router everyday before I go to bed.
ntah_le
post Aug 1 2015, 09:38 PM

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if that the case.. you probably need to call TM
YouDontKnowMyName
post Aug 1 2015, 10:20 PM

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QUOTE(wkh_united @ Jul 31 2015, 11:57 PM)
I have been waiting for my Unifi to be upgraded since last Tuesday.
Till now, I yet to receive any notification.  unsure.gif
*
Same here. I thought I was the only one...

Tuesday received a call and agreed to be upgraded. Until now still not upgraded yet doh.gif
fruitie
post Aug 1 2015, 10:33 PM

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QUOTE(YouDontKnowMyName @ Aug 1 2015, 10:20 PM)
Same here. I thought I was the only one...

Tuesday received a call and agreed to be upgraded. Until now still not upgraded yet doh.gif
*
Which Tuesday? Last week?
Mine was last Wednesday and upgraded on this Wednesday, few days ago.
MGM
post Aug 1 2015, 11:13 PM

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QUOTE(KKW @ Aug 1 2015, 08:42 PM)
Hmm still cheaper than what I am paying now RM259 for VIP20 with Ja-Jambo pack which I don't watch/use at all laugh.gif

My aunty house get upgraded from VIP10 to 30mbps at RM199 with ruby pack and maintain free calls hmm.gif
*
So it is better I take the VIP5 with basic Hypptv+freefall n then few month later upgrade to the same package like your aunt's
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post Aug 1 2015, 11:14 PM

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QUOTE(biloxee @ Aug 1 2015, 09:29 PM)
I dunno. You got latest drivers for your wifi?
Check device manager...yours got something like this?
Attached Image
*
Not check yet but this what i got just now

user posted image

Dont know if only at night i will get this speed. No test done this morning so i cant say..

Can my speed be disturbed by neighbour unifi? My early deduction is at night less neighbour using their unifis

Haiz now knowing this stock router can actually give me my speed, i dont know if it still worth to invest in new router...
jutamind
post Aug 1 2015, 11:39 PM

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for those who has upgraded to unifi30/50, is there any improvement for movie/series streaming from china sites?
KIntos
post Aug 1 2015, 11:41 PM

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QUOTE(kazekage_09 @ Aug 1 2015, 08:01 PM)
followed your setting but still same result

user posted image

Anyone can help?
*
U can try switch off your router for 10mins let it cool down and retest the speed again. Usual problem with stock router is performance decreased when the router is hot.

Another option is play around with ur channel which might be ur area neighbours interference using same channel.
KKW
post Aug 2 2015, 12:11 AM

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QUOTE(MGM @ Aug 1 2015, 11:13 PM)
So it is better I take the VIP5 with basic Hypptv+freefall n then few month later upgrade to the same package like your aunt's
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Haha I can't comment on this. What if they dont offer to new user? smile.gif
Jaryn_milk
post Aug 2 2015, 12:23 AM

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Hi~If the router is broken, should I get a new one myself or bring it back to TM?
One of the antennas of the router broke and we think maybe that is whats causing the lousy internet for us. Not sure if we using VIP 5 or 10 but i did a speed test (on WiFi) and this is my depressing results.....
user posted image
gin&tonic
post Aug 2 2015, 12:24 AM

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QUOTE(Jaryn_milk @ Aug 2 2015, 12:23 AM)
Hi~If the router is broken, should I get a new one myself or bring it back to TM?
One of the antennas of the router broke and we think maybe that is whats causing the lousy internet for us. Not sure if we using VIP 5 or 10 but i did a speed test (on WiFi) and this is my depressing results.....
user posted image
*
Just but a 3rd party one. TM router is crap.
fruitie
post Aug 2 2015, 12:30 AM

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QUOTE(kazekage_09 @ Aug 1 2015, 11:14 PM)
Not check yet but this what i got just now

user posted image

Dont know if only at night i will get this speed. No test done this morning so i cant say..

Can my speed be disturbed by neighbour unifi? My early deduction is at night less neighbour using their unifis

Haiz now knowing this stock router can actually give me my speed, i dont know if it still worth to invest in new router...
*
Good to know this but I still prefer my current setup now. laugh.gif

QUOTE(jutamind @ Aug 1 2015, 11:39 PM)
for those who has upgraded to unifi30/50, is there any improvement for movie/series streaming from china sites?
*
I always stream China reality shows from YouTube.
You can name few sites and I can try out when I go back to PJ on Monday, I have upgraded from VIP10 to 30Mbps recently. smile.gif
gyver
post Aug 2 2015, 12:47 AM

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According to people the 30mbps connection is not stable and the speed varies during the day and night.

This has been confirm by a couple of my friends.

Anyone here can confirm this also?
fruitie
post Aug 2 2015, 12:57 AM

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QUOTE(gyver @ Aug 2 2015, 12:47 AM)
According to people the 30mbps connection is not stable and the speed varies during the day and  night.

This has been confirm by a couple of my friends.

Anyone here can confirm this also?
*
Not for my case. smile.gif Well, I only had since Wednesday and was using until Friday.
Back in hometown now, will try more from Monday onward.
Redlynex
post Aug 2 2015, 01:20 AM

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Hye guys,

I need your help. TM just upgraded my account from 10mbps to 30mbps. when i do multiple time speed test the result showed that the dwnload around 9mbps and the upload around 5mbps. Is there any configuration need to be done on the router so that the dload speed can be increased until 30mbps? i'm using TM stock router RG4332.
gin&tonic
post Aug 2 2015, 01:28 AM

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QUOTE(Redlynex @ Aug 2 2015, 01:20 AM)
Hye guys,

I need your help. TM just upgraded my account from 10mbps to 30mbps. when i do multiple time speed test the result showed that the dwnload around 9mbps and the upload around 5mbps. Is there any configuration need to be done on the router so that the dload speed can be increased until 30mbps? i'm using TM stock router RG4332.
*
Try reboot routet ..
mechakucha
post Aug 2 2015, 01:30 AM

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QUOTE(gyver @ Aug 2 2015, 12:47 AM)
According to people the 30mbps connection is not stable and the speed varies during the day and  night.

This has been confirm by a couple of my friends.

Anyone here can confirm this also?
*
With Unifi 50mbps, I don't encounter unstable speed (at least to local servers).
It is quite consistent throughout the day.
The ping result fluctuate a bit since the speedtest is done wirelessly over laptop at least 3-5 meters from router.

This is the speed recorded at 9.30pm night
user posted image

This is the speed at ~2am morning
user posted image

This is the speed at ~2pm afternoon
user posted image
biloxee
post Aug 2 2015, 01:35 AM

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QUOTE(kazekage_09 @ Aug 1 2015, 11:14 PM)

Can my speed be disturbed by neighbour unifi? My early deduction is at night less neighbour using their unifis

Haiz now knowing this stock router can actually give me my speed, i dont know if it still worth to invest in new router...
*
Use this http://www.techspot.com/downloads/5936-inssider.html
to scan which channels are free or less crowded...best channels are 1, 6, or 11...
fruitie
post Aug 2 2015, 01:42 AM

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QUOTE(mechakucha @ Aug 2 2015, 01:30 AM)
With Unifi 50mbps, I don't encounter unstable speed (at least to local servers).
It is quite consistent throughout the day.
The ping result fluctuate a bit since the speedtest is done wirelessly over laptop at least 3-5 meters from router.

This is the speed recorded at 9.30pm night
user posted image

This is the speed at ~2am morning
user posted image

This is the speed at ~2pm afternoon
user posted image
*
Your upload is high for 50Mbps plan. thumbup.gif
rjb123
post Aug 2 2015, 01:47 AM

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Seems I'm unlucky that there's no free port sad.gif looking forward to upgrade to 50 biggrin.gif

Let's see if it really only takes a week.
alfredkch
post Aug 2 2015, 09:25 AM

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Hi Guys,

Good day.

I just somehow bump into this tread and just know about Unifi -30 and 50. Im an existing VIP 20 user RM 150 per month.

I wanna know whether I could check at any TM point even those dealer TM point or I have to go the actual TM point by TM themselves.

Please let me know. As i'm planning to go TM point Mid Valley now to ask them whether my area is cover.

Cheers!

Alfred.
maiffa71
post Aug 2 2015, 09:30 AM

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Yes will cover...
alfredkch
post Aug 2 2015, 09:56 AM

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QUOTE(maiffa71 @ Aug 2 2015, 09:30 AM)
Yes will cover...
*
Thanks! If that's the case, I'll be going Mid Valley now to activate my Unifi 50.

I just call up Unifi center. And they're not able to activate the Unifi 50 for me through phone. And they didn't even know whether my area is cover.

Anyway. Thanks bro.
SUSraynman
post Aug 2 2015, 09:59 AM

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QUOTE(alfredkch @ Aug 2 2015, 09:25 AM)
Hi Guys,

Good day.

I just somehow bump into this tread and just know about Unifi -30 and 50. Im an existing VIP 20 user RM 150 per month.

I wanna know whether I could check at any TM point even those dealer TM point or I have to go the actual TM point by TM themselves.

Please let me know. As i'm planning to go TM point Mid Valley now to ask them whether my area is cover.

Cheers!

Alfred.
*
Where can I get VIP20 at RM150 per month?
blacktubi
post Aug 2 2015, 10:04 AM

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QUOTE(gyver @ Aug 2 2015, 12:47 AM)
According to people the 30mbps connection is not stable and the speed varies during the day and  night.

This has been confirm by a couple of my friends.

Anyone here can confirm this also?
*
Nope. The TM supplied router is the problem here.

Change it and it is are all good.
alfredkch
post Aug 2 2015, 10:09 AM

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QUOTE(raynman @ Aug 2 2015, 09:59 AM)
Where can I get VIP20 at RM150 per month?
*
Hi bro. Sorry. Typo there. 250. smile.gif
arcana83
post Aug 2 2015, 11:34 AM

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is the unifi 50 package with basic hypp tv @ RM219 (exclude GST) available to upgrade yet? anyone managed to sign up or upgrade?
merk
post Aug 2 2015, 11:43 AM

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My short review after 2 weeks of upgrading to unifi30 from vip 10.

My laptop is connected directly to the router. At most times I get speeds around 30mbps. However, during hours of 8pm onwards, it drops to between 20 to 30mbps which is still alright for me since it's still faster than my original package.

Edit - I have replaced the stock orange dlink router to tplink model 4300 something since vip 10 days.

This post has been edited by merk: Aug 2 2015, 11:45 AM
alfredkch
post Aug 2 2015, 11:44 AM

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I just upgraded to Unifi 50 with rm250 without gst. Where you get that info on 219 package?
fruitie
post Aug 2 2015, 11:44 AM

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QUOTE(arcana83 @ Aug 2 2015, 11:34 AM)
is the unifi 50 package with basic hypp tv @ RM219 (exclude GST) available to upgrade yet? anyone managed to sign up or upgrade?
*
Nah, it's not available. 50Mbps cheapest will be 249 excludes GST.
Redlynex
post Aug 2 2015, 12:06 PM

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QUOTE(gin&tonic @ Aug 2 2015, 01:28 AM)
Try reboot routet ..
*
I tried reboot the router many times but the result still the same. Call 100 and wait more than 5 minutes but still no one attend my call.
biloxee
post Aug 2 2015, 12:09 PM

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QUOTE(fruitie @ Aug 2 2015, 12:30 AM)
Good to know this but I still prefer my current setup now. laugh.gif
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Did you turn off the wifi on the stock router or both still on?
I just set up my Streamyx DSL-2750E ADSL modem router as AP but left both wifis on (same SSID but different channel).
fruitie
post Aug 2 2015, 12:57 PM

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QUOTE(biloxee @ Aug 2 2015, 12:09 PM)
Did you turn off the wifi on the stock router or both still on?
I just set up my Streamyx DSL-2750E ADSL modem router as AP but left both wifis on (same SSID but different channel).
*
Turn off stock router's WiFi to avoid conflict.
I just use the same SSID on my TP Link, so that I don't need to reconfigure for my other devices. tongue.gif
evolution120
post Aug 2 2015, 01:15 PM

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hi peeps, just want to double confirm, im now renovating my house, if i to do the installation for the unifi, can the installation of cabling done first before i get my contractor to lay the tile at my car porch? i want the cable to be underneath of the tiling. is that possible?
YouDontKnowMyName
post Aug 2 2015, 01:24 PM

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QUOTE(fruitie @ Aug 1 2015, 10:33 PM)
Which Tuesday? Last week?
Mine was last Wednesday and upgraded on this Wednesday, few days ago.
*
28th July to be exact.

I have a friend who upgraded to 30Mbps on Friday morning, by late afternoon on the same day the upgrade was successful.

So yours took 7 days to upgrade too?
yoda
post Aug 2 2015, 02:00 PM

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QUOTE(mechakucha @ Aug 2 2015, 01:30 AM)
With Unifi 50mbps, I don't encounter unstable speed (at least to local servers).
It is quite consistent throughout the day.
The ping result fluctuate a bit since the speedtest is done wirelessly over laptop at least 3-5 meters from router.

This is the speed recorded at 9.30pm night
user posted image

This is the speed at ~2am morning
user posted image

This is the speed at ~2pm afternoon
user posted image
*
your ping ia slightly high
fruitie
post Aug 2 2015, 02:16 PM

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QUOTE(YouDontKnowMyName @ Aug 2 2015, 01:24 PM)
28th July to be exact.

I have a friend who upgraded to 30Mbps on Friday morning, by late afternoon on the same day the upgrade was successful.

So yours took 7 days to upgrade too?
*
If you walk in to the nearest TM Point, it takes an hour or something only.

Yes, a week for me since the last call from them.
YouDontKnowMyName
post Aug 2 2015, 02:27 PM

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QUOTE(fruitie @ Aug 2 2015, 02:16 PM)
If you walk in to the nearest TM Point, it takes an hour or something only.

Yes, a week for me since the last call from them.
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Ah, I see... Thanks for sharing smile.gif

I suppose I'll just wait for a few more days... smile.gif
fruitie
post Aug 2 2015, 02:29 PM

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QUOTE(YouDontKnowMyName @ Aug 2 2015, 02:27 PM)
Ah, I see... Thanks for sharing smile.gif

I suppose I'll just wait for a few more days... smile.gif
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Called me on 22nd and upgraded on 29th. Be patient ya, for those upgraded via phone calls. tongue.gif
blacktubi
post Aug 2 2015, 02:55 PM

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QUOTE(evolution120 @ Aug 2 2015, 01:15 PM)
hi peeps, just want to double confirm, im now renovating my house, if i to do the installation for the unifi, can the installation of cabling done first before i get my contractor to lay the tile at my car porch? i want the cable to be underneath of the tiling. is that possible?
*
For free installation, they will always perform the easiest route for the cable. It depends on whether your location is pole based or underground as well.

Discuss with the contractor. smile.gif
evolution120
post Aug 2 2015, 03:01 PM

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QUOTE(blacktubi @ Aug 2 2015, 02:55 PM)
For free installation, they will always perform the easiest route for the cable. It depends on whether your location is pole based or underground as well.

Discuss with the contractor. smile.gif
*
thanks for the reply mate.

i believe is underground based as the box is just directly outside of my house.

btw, just wanna confirm, if i decided to change from unifi to maxis fiber, can i still use the wire that previously used by unifi?
blacktubi
post Aug 2 2015, 03:05 PM

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QUOTE(evolution120 @ Aug 2 2015, 03:01 PM)
thanks for the reply mate.

i believe is underground based as the box is just directly outside of my house.

btw, just wanna confirm, if i decided to change from unifi to maxis fiber, can i still use the wire that previously used by unifi?
*
Discuss with the contractor. Maybe they can leave some extra length or install when you are renovating.

You should be able to reuse the same infra. smile.gif
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post Aug 2 2015, 03:06 PM

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QUOTE(mulder_sam @ Aug 1 2015, 08:45 PM)
Jz upgraded yesterday. I found out that it's much faster and full throttle is more achievable compared to VIP 10.
*
everything is faster and stronger.

unifi30 is just as stable as vip10, incl wifi.

except for some streaming sites which are inherently poor, even 100 times speed also no use.

overall, good enough. wink.gif

QUOTE(evolution120 @ Aug 2 2015, 01:15 PM)
hi peeps, just want to double confirm, im now renovating my house, if i to do the installation for the unifi, can the installation of cabling done first before i get my contractor to lay the tile at my car porch? i want the cable to be underneath of the tiling. is that possible?
*
this "project"... is awfully hard.

1. do u know if unifi is ready there, you applied, port available for you?
2. do you know if the cable will come from the front or the back of the house? this is impt for where you will place router, hypptv, tv.
2. those doing on-site cabling are unifi contractors - hard to coordinate with them via unifi.
3. appointments are never guaranteed - u don't want to hold up yr own renov.

what u can do is visit a similar house and see how the cabling is done. then do yr best to accommodate what is coming.

if cable is coming from front of the house, it usually goes thru the perimeter wall (small hole), then run either in a covered drain or buried in the grass until it gets to the nearest house wall.
fruitie
post Aug 2 2015, 03:09 PM

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Guys, any idea how to boost up upload speed? Now on 30Mbps so my upload speed has reduced. It is now around 5.3Mbps.

Previously when I was on VIP10, my upload speed can be as high as 17-20Mbps.

No particular reason why I want it faster, just that the faster it is, the better it is. tongue.gif
KKW
post Aug 2 2015, 03:16 PM

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QUOTE(fruitie @ Aug 2 2015, 03:09 PM)
Guys, any idea how to boost up upload speed? Now on 30Mbps so my upload speed has reduced. It is now around 5.3Mbps.

Previously when I was on VIP10, my upload speed can be as high as 17-20Mbps.

No particular reason why I want it faster, just that the faster it is, the better it is. tongue.gif
*
According to the TM technician who came over my place did some maintenance at the hub, he said the upload speed you may try to request via 100 and stated why you need such fast upload speed.

I ask him why they give such low upload speed. That guy said TM did some market research most of them need fast download speed not upload speed rclxub.gif
3536837
post Aug 2 2015, 03:17 PM

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hi all unifi user....

doesn't u all facing problem with inconsistent ping and frequent timeout ?...




Attached thumbnail(s)
Attached Image
KKW
post Aug 2 2015, 03:22 PM

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QUOTE(3536837 @ Aug 2 2015, 03:17 PM)
hi all unifi user....

doesn't u all facing problem with inconsistent ping and frequent timeout ?...
*
It seem fine over here.

Attached Image
3536837
post Aug 2 2015, 03:25 PM

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QUOTE(KKW @ Aug 2 2015, 03:22 PM)
It seem fine over here.

Attached Image
*
omg.....only maxis fiber user facing this problem shakehead.gif shakehead.gif
biloxee
post Aug 2 2015, 03:44 PM

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QUOTE(fruitie @ Aug 2 2015, 12:57 PM)
Turn off stock router's WiFi to avoid conflict.
I just use the same SSID on my TP Link, so that I don't need to reconfigure for my other devices. tongue.gif
*
Oh okay. Thanks.
biloxee
post Aug 2 2015, 03:49 PM

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QUOTE(3536837 @ Aug 2 2015, 03:17 PM)
hi all unifi user....

doesn't u all facing problem with inconsistent ping and frequent timeout ?...
*
No not really...below is wired connection to my AP.
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fruitie
post Aug 2 2015, 04:02 PM

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QUOTE(KKW @ Aug 2 2015, 03:16 PM)
According to the TM technician who came over my place did some maintenance at the hub, he said the upload speed you may try to request via 100 and stated why you need such fast upload speed.

I ask him why they give such low upload speed. That guy said TM did some market research most of them need fast download speed not upload speed  rclxub.gif
*
Sigh. I thought it can be boosted with router settings. sad.gif

Thanks anyway...
OptimusStar
post Aug 2 2015, 04:14 PM

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QUOTE(fruitie @ Aug 2 2015, 03:09 PM)
Guys, any idea how to boost up upload speed? Now on 30Mbps so my upload speed has reduced. It is now around 5.3Mbps.

Previously when I was on VIP10, my upload speed can be as high as 17-20Mbps.

No particular reason why I want it faster, just that the faster it is, the better it is. tongue.gif
*
Isn't thats the norm for Unifi 30? That's a drawback for some .
YouDontKnowMyName
post Aug 2 2015, 04:16 PM

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QUOTE(fruitie @ Aug 2 2015, 02:29 PM)
Called me on 22nd and upgraded on 29th. Be patient ya, for those upgraded via phone calls. tongue.gif
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The reason why I'm asking is the lady on the line told me "in effect within 3 working days" doh.gif
kazekage_09
post Aug 2 2015, 04:21 PM

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Bought TP Link TL-WDR4300 just now. Now this super noob need your help icon_question.gif

After do a quick reading on the setup, few things I not clear,

user posted image

Where to get unifi username and password?

user posted image

for No 6, I need to tick 1st choice or 2nd choice?

user posted image

lastly, for no 7. Both (5GHz/2.4GHz) or 2.4GHz only or 5GHz only?

icon_question.gif
fruitie
post Aug 2 2015, 04:40 PM

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QUOTE(OptimusStar @ Aug 2 2015, 04:14 PM)
Isn't thats the norm for Unifi 30? That's a drawback for some .
*
Well, I could get 17-20Mbps on VIP10. Previously on stock router around 11Mbps, then added AP became 17Mbps.
Unfortunately now on 30Mbps, my upload speed didn't increase much, only around 5.3Mbps.
djhenry91
post Aug 2 2015, 04:42 PM

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QUOTE(kazekage_09 @ Aug 2 2015, 04:21 PM)
Bought TP Link TL-WDR4300 just now. Now this super noob need your help  icon_question.gif

After do a quick reading on the setup, few things I not clear,

user posted image

Where to get unifi username and password?
the unifi id is XXXXX@unifi
pass: special sensitive password

either u call 100 or their is a slip which content id and pass (forgot what tht slip call)

user posted image

for No 6, I need to tick 1st choice or 2nd choice?
for me i choose do not close MAC address la..

user posted image

lastly, for no 7. Both (5GHz/2.4GHz) or 2.4GHz only or 5GHz only?
totally up 2 u...

icon_question.gif
*
This post has been edited by djhenry91: Aug 2 2015, 04:43 PM
cherroy
post Aug 2 2015, 04:48 PM

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QUOTE(evolution120 @ Aug 2 2015, 01:15 PM)
hi peeps, just want to double confirm, im now renovating my house, if i to do the installation for the unifi, can the installation of cabling done first before i get my contractor to lay the tile at my car porch? i want the cable to be underneath of the tiling. is that possible?
*
Possible but not recommended.

Cabling best being lay along the sidewall, instead of beneath tiling.

As soil, tile can sink over time especially outside the house.
blacktubi
post Aug 2 2015, 05:08 PM

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kazekage_09

Get your Unifi ID and password from CS.
Do not clone MAC address.
Up to you. If your location is not congested, 2.4Ghz is good enough.
ntah_le
post Aug 2 2015, 05:56 PM

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for wifi.. if your house is terrace house.. better utilize 5G channel as well. If you stay at bungalow.. maybe you can only on 2.4G..
jutamind
post Aug 2 2015, 07:36 PM

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I'm using VIP5 now....to upgrade to Unifi 30, i need to go to TMpoints to do it? Does Unifi 30 come with voice add on?

I read in previous post that there could be Unifi package without HyppTV in Sept. Is this true? If we already upgrade to Unifi 30 with Aneka/Ruby pack now, can we still change the package to Unifi package without HyppTV when launch?
fruitie
post Aug 2 2015, 09:19 PM

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QUOTE(jutamind @ Aug 2 2015, 07:36 PM)
I'm using VIP5 now....to upgrade to Unifi 30, i need to go to TMpoints to do it? Does Unifi 30 come with voice add on?

I read in previous post that there could be Unifi package without HyppTV in Sept. Is this true? If we already upgrade to Unifi 30 with Aneka/Ruby pack now, can we still change the package to Unifi package without HyppTV when launch?
*
The September news will be just a rumour. I don't think TM wants to get rid of its HyppTV.

Yes, go to TM Point and has add on for voice calls.
biloxee
post Aug 2 2015, 09:32 PM

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QUOTE(jutamind @ Aug 2 2015, 07:36 PM)
Does Unifi 30 come with voice add on?

If we already upgrade to Unifi 30 with Aneka/Ruby pack now, can we still change the package to Unifi package without HyppTV when launch?
*
Got. RM20.

HyppTV package contract is 12 months...
jutamind
post Aug 2 2015, 09:34 PM

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does that mean we can terminate HyppTV package after 12 months?

QUOTE(biloxee @ Aug 2 2015, 09:32 PM)
Got. RM20.

HyppTV package contract is 12 months...
*
biloxee
post Aug 2 2015, 09:54 PM

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QUOTE(jutamind @ Aug 2 2015, 09:34 PM)
does that mean we can terminate HyppTV package after 12 months?
*
When I went to TM Point to apply for my UniFi, I asked that question. I was told "cannot" because it is a "special" bundle.
Anwyay, I'm not going to bother about it until next June/July...
Spawny
post Aug 2 2015, 10:03 PM

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Went to TM point yesterday and applied for 30MB from my current 5MB, today i got the upgrade lol. This speed is on Stock router tough

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This post has been edited by Spawny: Aug 2 2015, 10:05 PM
fruitie
post Aug 2 2015, 10:25 PM

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QUOTE(jutamind @ Aug 2 2015, 09:34 PM)
does that mean we can terminate HyppTV package after 12 months?
*
I was told, once terminate HyppTV, the whole package will be cancelled too.
gyver
post Aug 2 2015, 10:50 PM

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QUOTE(kazekage_09 @ Aug 2 2015, 04:21 PM)
Bought TP Link TL-WDR4300 just now. Now this super noob need your help  icon_question.gif

After do a quick reading on the setup, few things I not clear,

lastly, for no 7. Both (5GHz/2.4GHz) or 2.4GHz only or 5GHz only?

icon_question.gif
*
Depending on the clients you are expecting connecting to the Wifi AP.

If your PC or laptop support AC, then it is better to select 5Ghz. You can set both if unsure.

QUOTE
The primary difference between the 2.4 GHz and 5GHz wireless frequencies is range as the 2.4GHz frequency is able to reach farther than the 5GHz frequency. This is a result of the basic characteristics that waves attenuate much faster at higher frequencies. So if you are more concerned with the coverage, you should select 2.4GHz rather than 5GHz.

The second difference is the number of devices on the frequencies. 2.4GHz suffers more interference than 5GHz.

    The older 11g standard only uses the 2.4GHz frequency, majority of the world is on it. 2.4 GHz has fewer channel options with only three of them non-overlapping, while 5GHz has 23 non-overlapping channels.
    A lot of other devices are also on the 2.4 GHz frequencies, the biggest offenders are microwaves and cordless phones. These devices add noise to the medium that can further decrease the speed of wireless networks.

In both aspects, choosing to deploy on the 5GHz frequency is the much better option as you have more channels to use to isolate yourself from other networks and there are far fewer interference sources.

But the radar and military frequency is also 5GHz, so 5GHz wireless may also have some interference, and many countries require that wireless devices working on 5GHz should support DFS(Dynamic Frequency Selection) and TPC(Transmitting Power Control).

Summary:

    5GHz has a shorter range compared with 2.4GHz;
    The 2.4GHz frequency is way more crowded than 5GHz, devices on 2.4GHz suffer much more interference than the ones on 5GHz;
    Fewer devices are capable of using the 5GHz channel than the 2.4GHz channel.

If there is too much interference around and your clients support 5GHz, it’s recommended to use 5GHz wireless network, otherwise you’d better select 2.4GHz.


Source: http://www.tp-link.com/en/faq-499.html

This post has been edited by gyver: Aug 2 2015, 10:51 PM
Duckies
post Aug 3 2015, 09:05 AM

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Was getting fed up with the awful ping when playing online games like Dota 2. The lag and random spike was unbearable. Download speed was awesome though. Was wondering changing the router could help?

Afraid that after changing router also same problem then wasted money already = ( Any good recommendation for router? Budget below 200.
UntilUComeBack
post Aug 3 2015, 09:12 AM

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so any promotion for this month?
merdeka / august..
fin307
post Aug 3 2015, 09:16 AM

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is it worth in term of gaming to upgrade from vip 10 to unifi 30 ?

user posted image

my current internet.

This post has been edited by fin307: Aug 3 2015, 09:18 AM
gin&tonic
post Aug 3 2015, 09:21 AM

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QUOTE(fin307 @ Aug 3 2015, 09:16 AM)
is it worth in term of gaming to upgrade from vip 10 to unifi 30 ?

user posted image

my current internet.
*
Not worth. Gaming need high upload speed.
May be shud consider vip50 with 10mbps upload speed.
fin307
post Aug 3 2015, 09:35 AM

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QUOTE(gin&tonic @ Aug 3 2015, 09:21 AM)
Not worth. Gaming need high upload speed.
May be shud consider vip50 with 10mbps upload speed.
*
thanks for the quick reply smile.gif.
I am only using for gaming atm. and little bit of surfing/youtube (when im bored).
thanks smile.gif
christina1
post Aug 3 2015, 09:40 AM

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QUOTE(gin&tonic @ Aug 3 2015, 09:21 AM)
Not worth. Gaming need high upload speed.
May be shud consider vip50 with 10mbps upload speed.
*
How many MB you are using since ur gamer?
Killmeplsok
post Aug 3 2015, 10:53 AM

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QUOTE(gin&tonic @ Aug 3 2015, 09:21 AM)
Not worth. Gaming need high upload speed.
May be shud consider vip50 with 10mbps upload speed.
*
What are you smoking dude?

Ping are the only thing important for games, upload and download speed doesn't matter unless you mean hosting a gaming server or streaming to twitch when you mention "gaming".

Take Dota 2 as an example, it takes about less than 20kbps down and 10 kbps up. It doesn't even reach the territory of "hundreds kbps" let alone mbps.

If you don't believe me, Google is just few keystrokes away.

This post has been edited by Killmeplsok: Aug 3 2015, 10:54 AM
SUSraynman
post Aug 3 2015, 11:02 AM

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I am currently on VIP5.

My son hosts a Minecraft server with 200+ users active simultaneously at peak times.

My ping averages about 4ms.

Nobody complained of lag.

So, a 5Mbps upload bandwidth is quite sufficient for online gaming, according to my experience.
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post Aug 3 2015, 11:25 AM

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QUOTE(raynman @ Aug 3 2015, 11:02 AM)
I am currently on VIP5.

My son hosts a Minecraft server with 200+ users active simultaneously at peak times.

My ping averages about 4ms.

Nobody complained of lag.

So, a 5Mbps upload bandwidth is quite sufficient for online gaming, according to my experience.
*
True. Speed is equated with Latency and not bandwidth.
gin&tonic
post Aug 3 2015, 11:48 AM

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QUOTE(Killmeplsok @ Aug 3 2015, 10:53 AM)
What are you smoking dude?

Ping are the only thing important for games, upload and download speed doesn't matter unless you mean hosting a gaming server or streaming to twitch when you mention "gaming".

Take Dota 2 as an example, it takes about less than 20kbps down and 10 kbps up. It doesn't even reach the territory of "hundreds kbps" let alone mbps.

If you don't believe me, Google is just few keystrokes away.
*
It's my personal opinion. Why r u so rude?.
Killmeplsok
post Aug 3 2015, 12:46 PM

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QUOTE(gin&tonic @ Aug 3 2015, 11:48 AM)
It's my personal opinion. Why r u so rude?.
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I'm sorry if I sounds rude to you which is unintentional but IMO this is something that can be measured objectively and therefore no one should spread misleading information if they have zero ideas on how stuff works.
gin&tonic
post Aug 3 2015, 12:56 PM

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QUOTE(Killmeplsok @ Aug 3 2015, 12:46 PM)
I'm sorry if I sounds rude to you which is unintentional but IMO this is something that can be measured objectively and therefore no one should spread misleading information if they have zero ideas on how stuff works.
*
No confrontation needed. Nuff said.
UntilUComeBack
post Aug 3 2015, 01:18 PM

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ls.. its depends how many user in that house ma.
chill la.
doremon
post Aug 3 2015, 03:50 PM

eMPtiNess =`(
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Main reason upgrade from VIP10 to VIP30 is because it's the same price huhu.

Now not sure what to do with that kind of speed =`(

Fast but nothing to download T_T
Newbieee
post Aug 3 2015, 04:05 PM

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Hello everybody, newbie here. I am applying for unifi for the first time and this morning I apply vip5 online via official website, hoping that I'll get first month free. But after I read this thread, I am wondering, should I just apply for the unifi30 instead? Where to apply since I cannot find it on the website. Or should I apply vip5 then upgrade to unifi30?

One more thing, I don hv a tv, can I apply unifi cos I read in the page 1,it said that no partial activation is alowed.

Thank you all
Xefron
post Aug 3 2015, 04:10 PM

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QUOTE(Newbieee @ Aug 3 2015, 04:05 PM)
Hello everybody, newbie here. I am applying for unifi for the first time and this morning I apply vip5 online via official website, hoping that I'll get first month free. But after I read this thread, I am wondering, should I just apply for the unifi30 instead? Where to apply since I cannot find it on the website. Or should I apply vip5 then upgrade to unifi30?

One more thing, I don hv a tv, can I apply unifi cos I read in the page 1,it said that no partial activation is alowed.

Thank you all
*
u can apply unifi 3o through me.no problem i u don't have tv.if u lcd monitor support hdmi can be used to view hypptv channels.
TheWandererX
post Aug 3 2015, 05:41 PM

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Hi guys, not sure if this has been asked many times already but search not showing anything related, so. Has the 30MB & 50MB package been introduced? If so, what prices? Currently on VIP10 paying RM179/month.
evedlab
post Aug 3 2015, 06:27 PM

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My place still no port until now. My neighbour enjoys 30mb unifi while I'm still using 1Mb streamyx cry.gif


AVFAN
post Aug 3 2015, 06:36 PM

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QUOTE(TheWandererX @ Aug 3 2015, 05:41 PM)
Hi guys, not sure if this has been asked many times already but search not showing anything related, so. Has the 30MB & 50MB package been introduced? If so, what prices? Currently on VIP10 paying RM179/month.
*
yes, they are.

go visit yr nearest tm point, all info there.
NubPro
post Aug 3 2015, 06:41 PM

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QUOTE(raynman @ Aug 3 2015, 11:02 AM)
I am currently on VIP5.

My son hosts a Minecraft server with 200+ users active simultaneously at peak times.

My ping averages about 4ms.

Nobody complained of lag.

So, a 5Mbps upload bandwidth is quite sufficient for online gaming, according to my experience.
*
Doubt that, unless the users are from Malaysia.

Lag may varies which may has something to do with your hardware.
5mbps is not enough, if anyone decides to ddos your network, you are utterly done.
SUSraynman
post Aug 3 2015, 06:47 PM

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QUOTE(NubPro @ Aug 3 2015, 06:41 PM)
Doubt that, unless the users are from Malaysia.

Lag may varies which may has something to do with your hardware.
5mbps is not enough, if anyone decides to ddos your network, you are utterly done.
*
You are entitled to your opinion which contradicts my actual experience.

Have you setup and operate a gaming server 24/7?

If you are DDOSed, even a 100Mbps bandwidth is "utterly done".
OKLY
post Aug 3 2015, 06:56 PM

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QUOTE(TheWandererX @ Aug 3 2015, 05:41 PM)
Hi guys, not sure if this has been asked many times already but search not showing anything related, so. Has the 30MB & 50MB package been introduced? If so, what prices? Currently on VIP10 paying RM179/month.
*
RM199 for 30mbps and RM249 for 50mbps is the base price (excluding GST). Please proceed to TMPoint for this.
ntah_le
post Aug 3 2015, 07:09 PM

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QUOTE(raynman @ Aug 3 2015, 06:47 PM)
You are entitled to your opinion which contradicts my actual experience.

Have you setup and operate a gaming server 24/7?

If you are DDOSed, even a 100Mbps bandwidth is "utterly done".
*
maybe you need to capture your traffic and do analysis to prove it.. wireshark graph sufficient. biggrin.gif biggrin.gif

for those lazy to google..

http://www.ietf.org/proceedings/87/slides/...7-tsvarea-1.pdf

the summary

Delay sensitivity
• Very low (and inefficient) bandwidth usage of
“regular” games
• Very high bandwidth requirements of cloud
based games
• Fairness
• Scalability problems
• Adapting to player behavior
• Protocol related issues
fruitie
post Aug 3 2015, 07:39 PM

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QUOTE(Xefron @ Aug 3 2015, 04:10 PM)
u can apply unifi 3o through me.no problem i u don't have tv.if u lcd monitor support hdmi can be used to view hypptv channels.
*
ohmy.gif And the damned contractor didn't tell me this. doh.gif
My LED IPS monitor does have HDMI port. mad.gif

Now he still owes me the decoder after more than a year, texted him replied once and didn't reply anymore. Called him, didn't bother to pick up.

Looks like I will need to walk in to Menara TM to get this solved as soon as possible.
fruitie
post Aug 3 2015, 07:45 PM

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Finally, after a threatening message telling him I will walk in to Menara TM for advice, he immediately call me back. mad.gif

This post has been edited by fruitie: Aug 3 2015, 07:46 PM
KKW
post Aug 3 2015, 08:11 PM

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QUOTE(fruitie @ Aug 3 2015, 07:39 PM)
ohmy.gif And the damned contractor didn't tell me this. doh.gif
My LED IPS monitor does have HDMI port. mad.gif

Now he still owes me the decoder after more than a year, texted him replied once and didn't reply anymore. Called him, didn't bother to pick up.

Looks like I will need to walk in to Menara TM to get this solved as soon as possible.
*
You could use HDMI to DVI converter smile.gif

For audio you can use the RCA stereo out to 3.5mm jack for headphones but not sure it will work or not.

My HyppTV collecting dust since day 1 tongue.gif
KIntos
post Aug 3 2015, 08:18 PM

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I declined the offer to upgrade to 30 mbps. I chooses to remain vip10.
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post Aug 3 2015, 08:21 PM

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I did the same as well. Actually i decide to upgrade , then call them back and cancel the upgrade.
Newbieee
post Aug 3 2015, 08:38 PM

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QUOTE(Xefron @ Aug 3 2015, 04:10 PM)
u can apply unifi 3o through me.no problem i u don't have tv.if u lcd monitor support hdmi can be used to view hypptv channels.
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Thank you for ur reply. I didn't expect I'll get a reply so fast. Anyway, right now I think I'll stick with the VIP5 for now
biloxee
post Aug 3 2015, 09:10 PM

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QUOTE(KKW @ Aug 3 2015, 08:11 PM)
You could use HDMI to DVI converter smile.gif

For audio you can use the RCA stereo out to 3.5mm jack for headphones but not sure it will work or not.

My HyppTV collecting dust since day 1 tongue.gif
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The HDMI transmits audio too. I plug my speakers to the monitor's audio out for sound...
KKW
post Aug 3 2015, 09:22 PM

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QUOTE(biloxee @ Aug 3 2015, 09:10 PM)
The HDMI transmits audio too. I plug my speakers to the monitor's audio out for sound...
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Yup. Some monitor have audio out but if you use the monitor with DVI and VGA input mostly doesn't come with audio out jack smile.gif
fruitie
post Aug 3 2015, 09:26 PM

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QUOTE(KKW @ Aug 3 2015, 08:11 PM)
You could use HDMI to DVI converter smile.gif

For audio you can use the RCA stereo out to 3.5mm jack for headphones but not sure it will work or not.

My HyppTV collecting dust since day 1 tongue.gif
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I rather collecting dust also wanna get back my decoder. laugh.gif
Finally, I will get my decoder...
KKW
post Aug 3 2015, 10:02 PM

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QUOTE(fruitie @ Aug 3 2015, 09:26 PM)
I rather collecting dust also wanna get back my decoder. laugh.gif
Finally, I will get my decoder...
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Hahaha. Yeah you can resell if you wanted too tongue.gif

I saw some people sell it at garage sales. LOL
wizheric
post Aug 3 2015, 10:54 PM

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I would like to ask if there is a unifi FDP next to my street, will I be able to ask for the unifi? (or a special request)....so sad my street still not under coverage, even the street nearby is under unifi for 1year++
robix86
post Aug 3 2015, 11:10 PM

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currently using unifi 30. Its really unstable ~!!! sad.gif
REGRET !!!!!
fruitie
post Aug 3 2015, 11:49 PM

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QUOTE(robix86 @ Aug 3 2015, 11:10 PM)
currently using unifi 30. Its really unstable ~!!! sad.gif
REGRET !!!!!
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In which sense?

It's super stable for me.

user posted image

user posted image

user posted image
TheWandererX
post Aug 4 2015, 12:03 AM

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QUOTE(AVFAN @ Aug 3 2015, 06:36 PM)
yes, they are.

go visit yr nearest tm point, all info there.
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QUOTE(OKLY @ Aug 3 2015, 06:56 PM)
RM199 for 30mbps and RM249 for 50mbps is the base price (excluding GST). Please proceed to TMPoint for this.
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Thank you guys! smile.gif
fruitie
post Aug 4 2015, 12:06 AM

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Today I was approached by sales agents in KL Sentral area to sign up for UniFi. The brochures they were holding only up to VIP20. Then, one of them came to me and said, "Miss, miss, want to sign up for UniFi?" I answered I already have 30Mbps. tongue.gif He was like wow. tongue.gif

This post has been edited by fruitie: Aug 4 2015, 12:50 AM
WhitE LighteR
post Aug 4 2015, 12:20 AM

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My connection out since Saturday. Already complain with ticket but no action. Terrible...
kazekage_09
post Aug 4 2015, 02:30 AM

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QUOTE(blacktubi @ Aug 2 2015, 05:08 PM)
kazekage_09

Get your Unifi ID and password from CS.
Do not clone MAC address.
Up to you. If your location is not congested, 2.4Ghz is good enough.
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Thanks!!

QUOTE(gyver @ Aug 2 2015, 10:50 PM)
Depending on the clients you are expecting connecting to the Wifi AP.

If your PC or laptop support AC, then it is better to select 5Ghz. You can set both if unsure.
Source: http://www.tp-link.com/en/faq-499.html
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Thanks!!!

Here is my result using TL-WDR4300
user posted image

user posted image

user posted image

user posted image

Tested using laptop with wifi. Got only 1 times 18mbps but others seem good. My wireless is Intel® Centrino® Wireless-N 1030.

Tested also using smartphone and results are good. But why my smartphone can detect both 2.4GHz and 5GHz but my laptop only 2.4GHz?
Zi-Tech
post Aug 4 2015, 03:40 AM

Eh, pangkat sudah tukar ka
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QUOTE(kazekage_09 @ Aug 4 2015, 02:30 AM)
Thanks!!
Thanks!!!

Here is my result using TL-WDR4300
user posted image

user posted image

user posted image

user posted image

Tested using laptop with wifi. Got only 1 times 18mbps but others seem good. My wireless is Intel® Centrino® Wireless-N 1030.

Tested also using smartphone and results are good. But why my smartphone can detect both 2.4GHz and 5GHz but my laptop only 2.4GHz?
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your laptop is not dual band wireless.... that is why it is only detect 2.4ghz only....
Zi-Tech
post Aug 4 2015, 03:41 AM

Eh, pangkat sudah tukar ka
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QUOTE(fruitie @ Aug 4 2015, 12:06 AM)
Today I was approached by sales agents in KL Sentral area to sign up for UniFi. The brochures they were holding only up to VIP20. Then, one of them came to me and said, "Miss, miss, want to sign up for UniFi?" I answered I already have 30Mbps. tongue.gif He was like wow. tongue.gif
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next time increase the wow factor, said already registered 50mbps....heheheh
aneip
post Aug 4 2015, 07:12 AM

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QUOTE(Zi-Tech @ Aug 4 2015, 03:41 AM)
next time increase the wow factor, said already registered 50mbps....heheheh
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or 100Mbps.. Make them clueless..
SimonsayZ
post Aug 4 2015, 09:33 AM

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Talk about bad luck...I receive email confirmation that they have upgraded my plan to 30mb. Getting all excited and can't wait to get home and test the speed and after doing the speedstest, I'm still on vip5 speed... shakehead.gif

Called them up and made a report now awaiting technician to come. Unbelievable. doh.gif
djhenry91
post Aug 4 2015, 09:54 AM

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QUOTE(SimonsayZ @ Aug 4 2015, 09:33 AM)
Talk about bad luck...I receive email confirmation that they have upgraded my plan to 30mb. Getting all excited and can't wait to get home and test the speed and after doing the speedstest, I'm still on vip5 speed...  shakehead.gif

Called them up and made a report now awaiting technician to come. Unbelievable.  doh.gif
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if u done restart ur modem and router thn it is normal for me..i kena before around last year.
bem69
post Aug 4 2015, 10:26 AM

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Guys, can you help with this?

Using Unifi RG router, I can get 30mbps down/ 5mbps up

Changing back to my Asus N56U router, I can get 20mbps down / 20mbps up like my old package.

How to fix this?
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