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Unifi Official TM UniFi High Speed Broadband Thread V21, ( -_・) ︻デ═一▸ Maxis & Time

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KKW
post Aug 1 2015, 08:17 PM

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QUOTE(norazwan79 @ Aug 1 2015, 05:29 PM)
speedtest unifi50 for today...

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How much are you paying for Unifi 50? Do you still have free calls from TM to TM?
KKW
post Aug 1 2015, 08:42 PM

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QUOTE(fruitie @ Aug 1 2015, 08:24 PM)
If I'm not wrong the cheapest package is RM 249 excludes GST, no more free calls. smile.gif

Mine is 30Mbps for RM 199 excludes GST, also no more free calls.
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Hmm still cheaper than what I am paying now RM259 for VIP20 with Ja-Jambo pack which I don't watch/use at all laugh.gif

My aunty house get upgraded from VIP10 to 30mbps at RM199 with ruby pack and maintain free calls hmm.gif
KKW
post Aug 2 2015, 12:11 AM

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QUOTE(MGM @ Aug 1 2015, 11:13 PM)
So it is better I take the VIP5 with basic Hypptv+freefall n then few month later upgrade to the same package like your aunt's
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Haha I can't comment on this. What if they dont offer to new user? smile.gif
KKW
post Aug 2 2015, 03:16 PM

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QUOTE(fruitie @ Aug 2 2015, 03:09 PM)
Guys, any idea how to boost up upload speed? Now on 30Mbps so my upload speed has reduced. It is now around 5.3Mbps.

Previously when I was on VIP10, my upload speed can be as high as 17-20Mbps.

No particular reason why I want it faster, just that the faster it is, the better it is. tongue.gif
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According to the TM technician who came over my place did some maintenance at the hub, he said the upload speed you may try to request via 100 and stated why you need such fast upload speed.

I ask him why they give such low upload speed. That guy said TM did some market research most of them need fast download speed not upload speed rclxub.gif
KKW
post Aug 2 2015, 03:22 PM

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QUOTE(3536837 @ Aug 2 2015, 03:17 PM)
hi all unifi user....

doesn't u all facing problem with inconsistent ping and frequent timeout ?...
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It seem fine over here.

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KKW
post Aug 3 2015, 08:11 PM

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QUOTE(fruitie @ Aug 3 2015, 07:39 PM)
ohmy.gif And the damned contractor didn't tell me this. doh.gif
My LED IPS monitor does have HDMI port. mad.gif

Now he still owes me the decoder after more than a year, texted him replied once and didn't reply anymore. Called him, didn't bother to pick up.

Looks like I will need to walk in to Menara TM to get this solved as soon as possible.
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You could use HDMI to DVI converter smile.gif

For audio you can use the RCA stereo out to 3.5mm jack for headphones but not sure it will work or not.

My HyppTV collecting dust since day 1 tongue.gif
KKW
post Aug 3 2015, 09:22 PM

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QUOTE(biloxee @ Aug 3 2015, 09:10 PM)
The HDMI transmits audio too. I plug my speakers to the monitor's audio out for sound...
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Yup. Some monitor have audio out but if you use the monitor with DVI and VGA input mostly doesn't come with audio out jack smile.gif
KKW
post Aug 3 2015, 10:02 PM

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QUOTE(fruitie @ Aug 3 2015, 09:26 PM)
I rather collecting dust also wanna get back my decoder. laugh.gif
Finally, I will get my decoder...
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Hahaha. Yeah you can resell if you wanted too tongue.gif

I saw some people sell it at garage sales. LOL
KKW
post Aug 13 2015, 05:52 PM

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Any VIP20 user get phone call from TM telemarketing yet?


KKW
post Aug 14 2015, 11:31 AM

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QUOTE(masashi89 @ Aug 13 2015, 10:25 PM)
Same problem here, VIP 20 too hurmmmm
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Hmm.. I don't have such issue here and I still able to watch 1080p Samsung Unpacked event live on youtube without any buffering smile.gif

QUOTE(doremon @ Aug 14 2015, 10:16 AM)
Latest Open Promotion For All

[attachmentid=4744059]

75mbps and 100mbps coming soon  tongue.gif

(Exclude Voice Pack, Ruby Pack & Jumbo Pack)
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Wow. This must be expansive brows.gif

QUOTE(theskems @ Aug 14 2015, 10:18 AM)
Reach home yesterday speed upgraded automatically without needing to reboot the modem. Youtube and browsing is fine except when I use VPN to watch Hulu and Netflix the speed is slow. Not sure if related to my package or US to Malaysia server problem. Will check again tonight.
I doubt telemarketer will approach VIP20 user. I have two accounts, one is VIP5 and the other VIP20. Only the account with VIP5 was called for promotion upgrade or discount.

For the VIP20 since 2011 never received any such offer. The TM Point service staff also said to register VIP5 first then wait for call offer which from my experience was only within 2 weeks after installation.
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Alright then. I shall proceed my upgrade.

btw, thanks for the info
KKW
post Aug 14 2015, 05:21 PM

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Any high rise FTTH user using 50mbps?

TM just called me offer RM259 for 30mbps package with jumbo + ruby doh.gif

According to her, high rise building only able to support until 30mbps but I was told by the technician who handle my condo saying that my place able to get 50mbps due to my condo are using FTTH.. hmm.gif
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post Sep 2 2015, 07:10 PM

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QUOTE(nyunyu @ Sep 2 2015, 07:05 PM)
Went to TM Point, want to upgrade to Unifi 50+Aneka pack from my VIP20+Mega Pack but was told not allowed. Was asked to add RM53 per month on top of what I'm already paying so means RM263.74 + RM53 = RM316.74, no more free fixed to fixed but retain my current hypptv mega pack. My answer: no fukken way!.

Call TM hotline (100) instead, asked them about upgrading, told them what TM Point told me. They told me TM Point and TM Telemarketing (TM Sales Centre) are 2 different entity, the latter gives cheaper price. They then gave me good deal. So, pay instead RM285.14 including GST, an increase of RM20 and still retaining my current hypptv pack (mega pack) and free fixed calls nationwide. smile.gif

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That's really good deal.. I try call them they said will make a report to ask the telemarketing to call back but end up no phone call sweat.gif

Did they call you back or they pass you to the Telemarketing department?
KKW
post Sep 2 2015, 07:36 PM

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QUOTE(nyunyu @ Sep 2 2015, 07:22 PM)
Nope, the guy that pick up my calls offer the deal to me after I told him I want to upgrade my VIP20 to Unifi 50 but choose Aneka pack instead so can keep my monthly bills the same.
He checked with his colleague or boss a few times before came at me and told me TM won't let me do that but instead offer me to upgrade to Unifi 50 + my current hypptv pack + free fixed to fixed for RM269 exlude gst.
Of course I'd say yes smile.gif
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Oh nice. I try call them again tomorrow smile.gif

btw, which department you select when you call them? Product and services?
KKW
post Sep 2 2015, 08:21 PM

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QUOTE(nyunyu @ Sep 2 2015, 08:08 PM)
You can call 100 and press "2" for unifi and "4" for sales. Tell them you received a call from telemarketing for an upgrade wink.gif
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This what I have told them but the person said will send a report to the telemarketing department and ask me wait them to call back sad.gif

KKW
post Sep 3 2015, 10:30 AM

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QUOTE(nyunyu @ Sep 2 2015, 10:15 PM)
I happened to ask the name of the cs who picked up my call, his name is Zafri. Try asking to talk to him instead? Other than that I don't know, maybe it just pure luck that I got that deal.
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Alright thanks will try later smile.gif
KKW
post Sep 3 2015, 11:39 AM

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I just called 100 and finally get the answer, TM new policy for 50mbps is currently not available for high rise building even though you are using FTTH sweat.gif

I can't upgrade to 30mbps as well because it's consider downgrade from VIP20. For TM, any package that paying lesser than current package is consider downgrade.

Oh well, this mean I have to stick to VIP20 for longer time then sad.gif
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post Sep 3 2015, 02:16 PM

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QUOTE(nyunyu @ Sep 3 2015, 01:55 PM)
Oh, didn't realized yours in high rise building. Same thing happened, TM Point asked me is my house landed or not, if landed then can upgrade.
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I see. I thought my condo are different because my condo are using fiber unlike others are using copper. sad.gif
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post Sep 3 2015, 09:41 PM

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QUOTE(Xefron @ Sep 3 2015, 03:15 PM)
laugh.gif  the csr told u the wrong info.

u can upgrade from VIP 20 to UniFi 30 as long u add at least RM30 HypTV package,

all FTTH can go for UniFi 50.There's no announcement regarding FTTH can't go for UniFi 50.
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Hmm. I think I have visit TM point one day to get things clear up hmm.gif
KKW
post Sep 7 2015, 09:52 PM

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No issue here

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KKW
post Sep 9 2015, 06:17 PM

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QUOTE(nyunyu @ Sep 9 2015, 03:39 AM)
Is it just me or is the download from this link slow to you guys? Can anyone have a test download? My speed maxed at 40KBps downloading this and then just halted. (Unifi 50)

http://bigota.d.miui.com/V6.6.1.0.LXAMICF/...9879165_5.0.zip

(MI 2S ROM)
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No issue here. biggrin.gif

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