Check you QOS setting,

pm u... pls check ya.. thanks

If you have QOS limit set, please disable it.

Dear All,

I'm planning to change my stock router since the wifi signal is very bad. I live in apartment. The router is installed in living hall and when going to 2nd room or 3rd room, the signal drops to 2 bars or sometime 1 bar. Previously I was using Unifi in my parents house which uses D-Link router. Now when I apply for Unifi, they give a TM branded router which is really bad.

I noticed that online games (Steam, MMOs) have pings increased by 100ms. Previously they would hover around 200+, now they're at 300+.

I've tried changing wireless channels, port forwarding, releasing + renewing IP, configuring adapter settings, disabling QoS, but they don't seem to help much.

To make things worse, I'm stuck with Unifi's crappy DIR-615 router with G3 firmware that is not even searchable on the Internet so I can't update the firmware or install a custom one on it.

Any suggestions?

WhitE LighteR and InSplre.

Just double checked and QOS is not activated. hmm...

I believe this is a routing issue. It happens from time to time.

Try a direct Ethernet connection.

Forgot to add, I'm on a wired connection.

This post has been edited by UserU: Aug 4 2015, 12:55 PM

get a call from TM just now offering to upgrade my 10mbps to 30mbps at the price RM199.. additional Malay Movie package. But the down side is the upload will be at 5mbps...

I did restart modem and router but still same speed. How long did they fix your issue? Did they mention what was the cause?

Probably routing issue if the latency to local server is fine. Not much you can do about it.

This is a known fact what.
No free landline calls as well.

What I find weird is that testing latency on an SG server is way higher than a VN/PH server...

Previously, it wasn't like this.

ehhh.... thought that the free landline remain???

Well, this is the brochure for 30Mbps. Other promises given by your agent, please check with them directly.

Can I know what revision your router is? Mine's G3 but it doesn't seem to be supported. Kinda sucks that I'm stuck with a non-upgradeable revision.

Any firmware that is compatible with it?

For Jumbo Pack..may i know what are they offering? If you knows about these..

http://tmshop.tm.com.my/hypptv-jumbo-pack
I think this is the pack.

This post has been edited by fruitie: Aug 4 2015, 03:53 PM

Hi guys, i just upgrade to 30MB. Seem my wifi speed still stuck around 15MB only. But when using LAN cable can hit 30MB. I did speedtest in front of the router but still max 15MB. Is there any limitation on the stock router provided by TM?

Yes, limitation from TM stock router.

Get a new router or if you have any spare router that can be made as Access Point then it will solve the problem.

I use the latter option.