I started this topic regarding some personal finance issue which always related to CCRIS, CTOS, blacklist by bank.

Since i been browsing and go though some forum and found that quit number of forumer having CCRIS,CTOS, blacklisted by bank problem.

may i know whats different about CCRIS, CTOS and Blacklisted by bank ? And how those system function?



If lets say one Guy who was having credit card outstanding balace for july rm 1000 (but previous outstanding balance = rm 0) , he did paid rm 500

before due date, so, is that he is under CCRIS problem ?



Dude who have knowlegde about those CCRIS,CTOS etc welcome to telling me

This post has been edited by yks8845: Jul 15 2008, 12:14 PM

I recall my friend got blacklisted once by a bank. I think he mentioned that if you got blacklisted by one bank, it's likely you get blacklisted by all banks that work with Bank Negara. Think they have got a shared database or something in CCRIS.

If you're behind payment, it's likely CCRIS has a record or something. But the people who will call you first is the bank.

Credit rating agencies to help bank to evaluate their client.

CCRIS (Central Credit Reference Information System) - defaulted payment for a few months(lawyer letters or some kind of red letters), that includes telephone bill. You can get loan from some bank. Major banks will ask you to settle the outstanding amount before approving your application.

CTOS (Credit Tip Off Service Sdn. Bhd) - You are totally blacklisted, presumably you are near bankrupt. Unlikely bank will approve your loan application but it is still possible.


You can get CCRIS and CTOS by just becoming guarantor for someone else. Nothing to worry about since it is just an evaluation of your credit health.

This post has been edited by LittleBro: Jul 13 2008, 04:15 AM

Do I have CCRIS if I late payment for loan for few days ??

I believe it's for more serious case like didn't pay loan or credit card bills for months.

@LittleBro

Thanks for you info, now i may understand a bit CCRIS, and CTOS.


@Hybz

If can, i think dont make late payment


@David 83

So, Base on ur view, Case in my statement in first post consider a "good" payer or not under CCRIS monitor ?

CTOS gets its info from public information, bulletins, newspapers.
You'd see ads on people getting filed for bankruptcies etc. That will end up in CTOS.

Where were you when there was one big hoohaah about CTOS last year?

@happy4ever

That time i still in UNI thus not so concern about financial issue

i wud like to add that CCRIS is central database maintained by BNM (from info contributed by the Banks themselves) while CTOS/BRIS are 3rd party databases. CCRIS is free to Bankers. They have to pay CTOS/BRIS to use their databases.

also, dont think it is a practice of Banks to blacklist individuals UNLESS they are fraudsters....

Not only fraudsters, BNM also keep the blacklist of those who don't pay for any types of loans (personal, car, house, etc.), credit cards, guarantor, bankrupt, etc.

Not only those who don't pay, but those who have A LOT of credit cards, and each one still has outstanding balances (meaning the owner doesn't like settling all their debts at once)

These are bad credit ratings.

80% of the adults are under their monitor. Doesn't care whether you are good or bad. CTOS don't they get their information from newspapers(why would banks pay CTOS when they can easily do that by reading the newspapers). They get their information first hand, credit card companies for example.

Relax... Having CTOS, no problem. House with your name, loan under any usable family members name.

http://www.ctos.com.my/

Its because of my salary only out 2~3 days after my due late of car payment ...
Can't pay double also cause tight budget

any consequences if this prolong ?

Your information is misleading.

CCRIS is a system created by BNM.
Every financial institution is required to submit their customer's credit conduct to this centralised system. Telco is excluded but they are plans to include all those government loans, korperasi, IPTA loans etc...but all these while just talks and rumours.
What is meant by credit conduct is mainly split into 3 major categories:
Applications:
- How many applications is being applied for the past 1 year.
- How much "line" is being applied.
Thus banks or underwriters would know how "desperate" this person is seeking for credit facilities. And out of these apps, how many is approved and rejected.

Outstanding Status
- It would show how many credit facilities one had i.e. housing loans, credit cards, OD, hire purchase etc...
- Each line would show each facilities with it's outstanding, limits and payment behavior, legal status if any.
- Under the payment behavior string, 1 would meant miss 1 payment, 2 would meant miss 2 payment.
- If it's a card with outstanding close to limit granted might not give a good impression.
- If it's like Hybz mentioned, he's always late by 2 days...the payment string might shows all 1. But since it's a consistent pattern, there's nothing to worry about. But word of advise, phone the bank up and change the billing cycle.
- Legal status would shows what legal action had been taken.
This portion is mainly for officers to judge how good is your repayment, how much "burden" once has, etc...the main evaluation criteria lies in reviewing this section.

Special Attention Status
- This would show mainly accounts that had been written off.
- Or under AKPK management.
Meaning to say if one appears under this section, sorry to say that it really leaves a bad impression.

So it's advisable to visit BNM twice or at least once a year to view your own CCRIS report.
This is to detect whether someone had misused your identity to fraud for apps also.
http://creditbureau.bnm.gov.my/index.php?ch=7&pg=10&ac=12



CTOS is an independent company which collects all legal notices published.
So happy4ever is right that they are collecting from newspaper.
Note the word "published". So they either took it from newspaper or notice board outside the court.
They never approach "first hand" to credit companies like you mentioned!
CTOS is different from CCRIS as it only reports what was published. Even inclusive of normal civil suits which doesn't really involve financial institution.
That is why CTOS is still widely used besides CCRIS as CCRIS like I mentioned above only store reports from "financial institution". Whereas if one company or one person decided to sue you for defamation, or other legal matters and are being brought up to court, it would be captured under CTOS after the legal preceding is done and legal notice is issued. CCRIS would never capture those instances.
There's another company out there quite similar to CTOS, which is known as BRIS. Just that it's more focused on corporate side.
http://www.ctos.com.my/CTOSHOME/home.htm
http://bris.com.my/html/about.html


BTW, there's no such thing as black list.
Banks or financial institution based on all the above reports to make their judgment.
One can be listed in CTOS but if it's not related or the severity is not major, there would still be no problem.
CCRIS, however everyone with credit facilities would be listed. As long as the payment behavior is consistently good than there's no problem!

just to correct you a bit..CTOS obtains their record and info from public domains such as the following:-

a)Newspaper
b)Court Notice Boards
c)Court Officers
d)Summons issued to borrowers
e)Judgments obtained against the debtors
f)Insolvency Office
g)Liquidators Office
h)Other relevant government offices

Credit card companies are also financial institutions themselves..And they are the one who use the services of CTOS the most..How can they be providing sole info to CTOS...

Nowadays if your name appears in CCRIS, you may still be considered f you ever apply for financing but in the event you name appears in CTOS..then you are finished..trust me its not that simple..

Just for the info of everyone out there..Your name only appears in CTOS when a civil suit (which includes bankruptcy) is initiated against you in the event you are a hardcore defaulter.

@b00n, @speakeasy

guys, thanks for those Information , which very informative


@Hybz

u may try the step as Boon suggest.


By the way, I heard that CCRIS report only shown customer's credit

facilities for past 12 months. Is it correct ?

ya thats correctif you do a single search. The Bank may request to do history check on you which will show previous years history

Sorry for the mistake, (lost in translation) those bankers i meet always refer CTOS and CCRIS as a status.Some banks such as BSN, MBSB, and Bank Islam too relax on the approval side but it comes with marginally higher interest rate.

This post has been edited by LittleBro: Jul 16 2008, 01:04 AM

the reason BSN Bank Rakyat MBSB and Bank Islam is more relaxed on this is beacause you will have to provide a guarantor for the ficilities taken from them..not as easy as other commercial banks..obatining or even trying to obtain a guarantor nowdays is nearing impossible especialy with the 8% inflation rate and economic dowturn we are currently facing..

one of my banker fren told me that CCRIS is for bank to track ur payment record with all financial institutions wic will be recorded 4 12mnths.and 4 CTOS ur name will be recorded under the list if there is legal action commence against u, for e.g summons, bankruptcy proceeding.

I totally agree with the detailed explanation made by Boon above which are very indepth and correct perse.
To sum up, the CCRIS reports are made available by Bank Negara Malaysia to basically assist banks :-
(a) To assess a person's credit worthiness by highlighting how prompt are payments made and/or whether there are overdue payments and by how many months - 0,1,2,3 or beyond. It is a 12 months running report meaning a CCRIS report dated 18 July 2008 will show number of overdue payments from July 2007 to June 2008. Overdue payments in earlier period which have been subsequently rectified would not be shown anymore ;
(b) In highlighting the total current financial commitments of a person, ie quantum of housing loans, car hire purchases, personal loans, number of credit cards and limits of each ; and
© Whether the person is at the same time applying for similar type of loans from numerous banks at one go.

CTOS reports are to show whether any legal proceedings have been initiated against the person before and in cases where there is/are such cases and although payments in full have been made and the legal suits subsequently struck off, these facts are usually ignored by CTOS and the onus is on the person concerned to obtain release letters from the banks/financial institutions concerned.

The BRIS reports will show the number of and name of companies (Sdn Bhd entities) of which a person acts as its director and/or secretary. Similar to CTOS, subsequent resignations are usually not reflected in such reports. If a company which the persons acts as director cum shareholder has been liquidated by third party companies or persons, this fact would adversely affect the person's creditability in the eyes of banks/financial institutions.

In applying for a car hire purchase loan or housing loan, banks would normally scrutinise all 3 reports, namely CCRIS, CTOS and BRIS.

Everybody will have their own CCRIS report no matter u have late payment or not . But those updated in the database is only for those/any "transactions/applications with fincancial institutors" , or it's said a "transaction history" database . But CCRIS can only be accessed by financial institutions . To get a better understanding , i suggest everyone goes to bank negara and do a self-check of CCRIS . it's FOC !




This post has been edited by joeee85: Dec 3 2008, 10:18 AM

If i pay every month at least min, does it mean i have good credit record ?

Technically yes, it would show in CCRIS that you paid; i.e. reflected in the payment history string.
However a point to note; most banks also evaluate the balance of one's credit balance against the credit limit granted.
If it's highly geared i.e. with high balance almost to the max of the line given, there are possibility that banks might also reject one's application for credit.

just to add in,the application for credit columns only show application which is pending or approved,it wont show application that is rejected

boon, how about the retail for 12 months free installment?

because it does not even show in credit limit, but every month will debited into the statement.

in the same time, how about the Hire Purchase Loan?

i mean, let say the Due Date is on 17th , what is the grace period to pay? 1 week? or?

u have to pay on or b4 the due date,thats for sure,no grace period unless the due date has been extended by agreement between u and the financial institution

for safety,do pay your outstanding or minimum payment(agree by both party) on or b4 due date.then it should be show up 0 on your credit report.


above statement may be vary depend on the financial institution on their own credit rating,do check with the respective financial institution

This post has been edited by wcs2798: Dec 31 2008, 11:14 AM

oic.. 1 make 2 payment every month..

let say de due is on 17.. i make payment on 11 and 28

how does the credit rating show?

as long the amount u pay on 11 is at least the minimum payment then should be fine

if u dint pay at least minimum payment on 11,even u pay the balance on 28,it will still consider late payment and is bad for your rating

for credit card make sure you don't pay late by up to 3 months, your card will be suspend under legal, after that it is very hard to reverse the status. if you default payment longer, some banks even freeze your savings, FD, current accounts, unable to withdraw. if ur having problems with your debt sort the help of akpk for credit cards. for loans, nego with the bank to lower the interest rate.

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Added on January 3, 2009, 4:41 pmfor CC, it is okay to pay late about a month, but higher interest of Finance charge and Late charge will eat you up in the long run, so it is not a wise choice. plus if you pay late by a month the latest statement will add up ur min payment amount and full amount under past due, so u'll hav to pay more. just make sure you guys oay on time, if your dude date is before your pay day, call up the customer service to change your due date to 2,3 days after your pay day.

This post has been edited by max_cavalera: Jan 3 2009, 04:41 PM

Let's say you just got the facilities today.
Next month 27th is the first time for you to serve the payment, but your salary are only credited on 28th.
Thus u only pay on 28th and repeat the same thing every month.

Your CCRIS will show that you are late for every month, but this is actually fine. Although you are late, but you are actually constantly serving the payment.

what u all mention is about Credit card, right?

but i pay CC no problem.. only car loan, the hire purchase..

because i pay before due date and after due date.. 1 months i pay 2 times..

i wonder how my credit rating show?

It would show that you pay on time. Which in the payment history string it shows:
0 0 0 0 0 0 0 0 0

If the instances is like what ed0gawa specified than it would show:
1 1 1 1 1 1 1 1 1


Where "0" meant no lag in payment and 1 shows 1 payment late.

then i would suggest u to pay a visit to bank negara and get your ccris report and get assistant from the officer at there

if in this situation,your credit report will be in big trouble.

another thing u all have to pay attention,even your current balance only rm0.01,u still have to pay it b4 due date

can some1 clarify it?

This post has been edited by wcs2798: Jan 3 2009, 05:37 PM

Sorry for the unclear 'scenario'

b00n actually helped to post a sample of how the CCRIS would look like on what i said.

If it is a constant '1 1 1 1 1 1 1 1 1' kind of CCRIS report, it is nothing to worry about.
Bank won't just reject your loan for that.

There might be another reason why some people will have '1 1 1 1 1 1 1 1' (constant late for 1 payment), THE BLOODY BANK.
Let's say you are suppose to start your payment this month, but no one from bank notifies you, no letter until the very next month?
Some will just start to pay after they receive notification, which already resulted in 1 late payment and they didn't know that they are actually late.

Having a record of
'1 1 1 1 1 1 1 1 1'
'0 1 0 1 0 1 0 1 0'
'0 0 0 1 0 0 1 2 0 0 1 0 0 0'

These are still considered 'good/prompt' record. It wont bring you BIG TROUBLE. Unless there are certain bank in M'sia that is so freaking strict that consider above example as bad record

Actually what ed0gawa pointed out is quite true... the devastating payment history that would leave a bad impression is for eg:

4 3 2 1 0 0 0 0


Where "4" meant missed 4 payments and in this case is the latest month's reflection. Thus seeing this meant that this fellow had missing payments since 4 months ago and never repay.

This post has been edited by b00n: Jan 4 2009, 12:43 PM

any1 knows how i can check my credit status? in the states, we can check by using those agencies' website.. but how about msia?

just visit to bank negara and pass the ic to the officer,scan your thumb print,done.
after that if u dint understand the report,just ask from officer which is free there

Say legal action has been taken by Company A on the owner of Company B. If the debt is paid off and the legal action is canceled, is it possible to remove his name from CTOS and BRIS?

Yes. Need to submit proofs though.

Meaning the record will be removed completely, and the bank wouldn't know about the case, OR CTOS will just add a line like "case closed" in the record?

Not sure how CTOS would treat it. You can phone up CTOS and ask.
http://www.ctos.com.my/CTOSHOME/home.htm

This is part of the PM between me and merce



Does it takes that long? Any way to get it done quicker?

---

Added on March 10, 2009, 10:07 pmWent to CTOS's office this morning. The action date and hearing date of the legal action was both in 2006. However, my mom has already quit the company in 2004. How on earth can they sue someone that is no longer part of the company? Can it be a mistake?

This post has been edited by -Teddy-: Mar 10 2009, 10:07 PM

lets say ccris report reported that my payment history problem with late payment for housing loan and i make full settlement for the housing loan now. So, how am i going to increase my credit rate in ccris after full settle the loan and what should i do to remove the black list payment?

Once you made full payment to your loan, your loan account would be "closed". Thus it wouldn't be reported into CCRIS.

So what did the personnel in CTOS advised you?

This post has been edited by b00n: Mar 13 2009, 02:29 PM

Yes, I agree with Boon. But for the sake of prudence, suggest u write / call / harass the relevant credit personnel in the bank to give u a black and white saying that your updated loan details have been updated in CCRIS.

CCRIS is NOTORIOUS for not being updated properly, and lot's of us assume that banks would automatically do so (which they should).....trouble is, humans being humans.....

tx for your kind advice.. ya, it suppose to be but my case ald closed for quite some yrs ago yet still appearing in the ccris and ctos... have no idea how they work on it.

Yeah, as explained by Phoeni_142. However for CTOS; think you need to personally go down to their company or you can call them and fax over your "redemption/settlement letter". Good luck!

Didn't ask for advise, as I only realize the date was years after my mom quits the company. My mom's lawyer has sent a letter them, awaiting reply now.

wow.. thanks guys.. really helpful of all ya... big bump!!!

ok guys... about 3-4 yrs ago i moved to sg and left my credit card in the hands of my love ones. Naturally they went on a shopping spree and somehow manage to max out all 3 of my credit cards. So when i return from Sg 2yrs later i tried to apply for a car loan and was rejected. After a little investigative work on my side i i foudn out that i have been black listed. I have since cleared all my credit card outstanding. Recently i applied for a housing loan but was reected. I check with Bank Negara and they have mention that my record have been cleared. So now i am really really buffled. How am i gonna ever get a loan now?

It could be because of CTOS.
You would need to bring the CCRIS report which you've obtained from BNM to CTOS and ask them to take off your record.

Well i just went to BNM and obtain my CCRIS report. It really efficient and fast.. I thought its gonna a pain in the ass but turn out to be quite a pleasant experience. The CCRIS report showed that i have no outstanding loan cept for my 2 housing loan and 1 credit card. It also showed my most recent loan application which was rejected. So i dont understand why my loan was rejected in the first place if my CCRIS record is clean.

Do all banks use CTOS still? I dont think Maybank use CTOS.

i think certain banks are still using CTOS.. just came back from the bank and true enough they were referring to my CTOS record which was outdated. Anyway i have to resubmit my loan. Haiz

they do

I have checked with Bank CTOS record, my relative was blacklisted by HLBB due to no making payment of Credit card many years. As i know he is still owing Citibank's money for few thousands. Why there is no record in CTOS showing CItibank's debt?

If CITI never issued a letter of demand towards him than it's not listed.
CTOS is just compiling all these legal notice published.

my friend recently applied for loan, the bank checked in CCRIS said there is some loan taken by my friend, but my friend did not take the loan , the bank could not give more information on the loan for what and from which bank, for this case, can my friend go to CRRIS to check up further on details of the loan?

what is BIS and FIS ?

Is CCRIS still being recorded after u have terminated the card eg. there is a technical backend issue and there are still charges on the card ?

im applying housing loan joint venture with my wife

my salary is 2.5k and my wife salary is 2.3k we have 2 car paying for 2.2k per month, i have a personal loan 12k paying monthly rm330
i checked my credit report with bank negara and notice my car payment show all 3 3 3 3 3. what are the possibilities for my loan get approved ? i paid the depost 10% for the house

maybe you could throw in more down payment the chance will be higher.
btw, please think carefully, since your appear in 3months, do you think you can still manage another loan?

you and your wife salary = RM5K
your commitment = RM2.5K
left RM2.5K
1K for home loan repayment.
are you sure 1.5k enough for both of you? include petrol, lunch and entertainment.

i have side income generated by i dont have papers to show that !

I'm just telling you that what loan officer will think before approve your loan. don't really care how much side income you have, and you can't prove it to the bank also.

if your side income generate healthy, I don't think there is any default payment.

With those 3.3.3.3.3 on Your CRISS is Total OUT. Once it Enter 3 month in Default, it like going to be NPL. Update Your Car Loan to Current before 30th of each month. Then Apply after 16th on the following month coz normally Bank don't update on current month. it will be update after 15th. So Your CRISS will Show 0,3,3,3,3,3 at least it will increase your credit scoring on the Loan

ur application will fail

sorry what does the 3 means? what happen if i am fewdays late for my housing loan? it will show 1 instead of 0? jst curios.

3 meant you missed 3 payments. It's quite easy to understand. Pay a visit to BNM one of these days to extract your CCRIS report and they would explain in detail to you.

If you missed a few days, also it would be shown as 1 i.e. missed one payment.

boon do i need to pay $$ to extract ccris? also for the pass 3 month i miss by fewdays my payment (i think so), so it will show 111, i only owe cc about 22% of limit and house loan, but the house loan got no due date one since its od facilities.

As far I can recall, no need or maybe a nominal fee of RM2.
Pls visit this website: http://creditbureau.bnm.gov.my/index.php?ch=5&pg=7&ac=10 for more country.

FOC,just show your ic and scan your thumb print

no.. it show 0 0 0 coz its does exceed more than 1 month

it will onli show 1 if you default payment for the whole month after due date.

anyway, i think for any applications for banks, as long as you dint have any bad ccris records during the pass 12months, the approval shudnt be affected by ccris.

bad record in ccris = late payments towards any financial institute. the satisfactory level is late payment no more than 2months for consecutive months.
means, if ther's 1 or 2 (non consecutive) in your ccris traffic is still consider green. if ther's 3 in your record. then bye bye bye lo

This post has been edited by ahnien: Oct 31 2009, 05:05 PM

thanks ah nien, i am going to bnm for the first time to check my ccris this monday.

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Added on November 3, 2009, 1:13 pmi check my ccris today, usually how long it takes for them to update the system? let say my loan amount already decrease? tyty

This post has been edited by Eng_Tat: Nov 3 2009, 01:13 PM

thanks for the info....

recently, one of my supplier told me that they could buy this information, on my company`s financial strength, credibity, debts etc....

as that is how they check on my company before giving credict limit to me

@Awakened_Angel,

Yes, CTOS and BRIS is opened to all who pays (as the information is already all public published items). But not CCRIS.

I see..... so there are no secret anymore in this world....

everything is documented and merged....

CCRIS also is available to banks who pay. But they won't be able to see details such as which bank you got the loan from. They can still see the payment monthly, payment records and total commitment. How do you think they get your total commitment record for loan purpose?

Yes, but it's a non-disclosure intact with the BAFIA act.

i took Singer credit loan to buy my bike..If let say I missed pay them the monthly installment, will i be blacklist by CTOS or not? In what kind of condition i will be blacklist?

I have no idea Singer credit loan registered with Bank negara or not.. anyone got experience before?

Can somebody explain to me pls..

FIS is normally used by AFC. It allows bank to see which bank already do checking on you recently, whether you are the hirer/ guarantor, tenure and modal for those loan not out of your liability.

Deleted

This post has been edited by changjie83: Nov 22 2009, 01:57 PM

the banks onli check & retrieve ccris & ctos records when ther's a ccris/ctos application (credit card, hp, housing loan etc)

i know no banks that simply retrieve the reports.
u think they so free meh?? haha...

summore, onli processing department have access. other staff or sales staffs doest.

if processing dept find no problem at CCRIS, where do they look again?

cc late payment one day will have record?

If one has been declared bankrupted by the court, and have fully settled whatever debt owing since then through the Insolvency Department.....would CTOS update that info or will that record be permanent?

Hi, what about default on management fees/maintenance fee?
I have a property in bkt beruntung (just sold recently) overdue for >10 years about RM4k+ whitout pay a single cent (new buyer consent to settle it). On and off i received legal letter about this. Will this affect my CCRIS or CTOS report?

If you receive legal letter, most probably in CTOS.

Generally only finance companies reports to BNM CCRIS. But I think they have further plans to include utility bills and all, something like the credit bureau in the States.

I m very shock when I know one of canceled credit card under special attention column. I get to know the outstanding balance is 500++ from site bank and need to call to HQ back-end officer to understand whole situation. I had been calling a few time and the officer divert to a few officer. This local bank service really suck!!! I really frustrated to settle this issue, I have to do it else my car loan is pending for approval.

You can complain to BNM. I'm guessing it's a card send to you or previously applied and you've requested to cancel but yet it's not done. So annual fees kicks in... blah blah blah that causes the "write off" aka special attention column.

Your assumption is pretty possible. Applying CC is very easy but cancellation takes ages & sometimg lots of "shao-mei" if not done properly. That's the reason why I don't apply additional CC.

Citibank is having best customer service.
You feel like you are customer.

If your bank needs to divert a few times to answer you, you should get Citibank CC..

Unlikely. Normally those > 30 days non-payment (default) will be reported. If 1 day late payment report to CCRIS then the database will be bursted in no time.