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Streamyx Streamyx 4Mbps Club V5

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TSskylinelover
post Oct 4 2012, 11:35 AM, updated 13y ago

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For more info refer to this website

http://www.streamyx.com
They are few tips getting 4.0 Mbps to your house, ask the technician to come to your house and check ur line capability ( Sometimes TM.Nut won't entertain this ) But i managed to fix 4.0 Mbps even though my house is not in their System for 4.0 Mbps. This will take a lot of effort for them to do it. Do remember u mess be less than 2km from DSLAM to support 4.0 Mbps otherwise it won't work. They will check your ADSL status latency aka SNR Margin to confirm your line support or not.

Older Version Archives

V1

V2

V3

V4

This post has been edited by skylinelover: Oct 8 2012, 10:35 PM
tai_digidestany
post Oct 4 2012, 09:27 PM

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Yayyyy!!! V5 already!
syeong
post Oct 5 2012, 01:35 PM

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I wonder anyone subscribe to Streamyx also subscribe to the Add On ? Especially the Fun Package! can share a bit what is actually in there ???
powerwoot
post Oct 6 2012, 05:06 PM

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Welcoming myself to the club tongue.gif
Revamperz
post Oct 6 2012, 05:56 PM

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whoa v5 !


my 4mbps currently got probs. dl speed so low until can even test it speed zzzz.. hope prob solve soon as it been more then 24 hours
Intrigue
post Oct 7 2012, 10:32 AM

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p2p still same throttled! after a service failure

izzat80
post Oct 7 2012, 06:04 PM

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QUOTE(Intrigue @ Oct 7 2012, 10:32 AM)
p2p still same throttled! after a service failure
*
if u mean torrent with p2p... use BITCOMET... max speed for sure
pcdlsy
post Oct 7 2012, 11:38 PM

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shit this 4mb 218. ip range is bad. cannot watch football live at all
ay@m
post Oct 8 2012, 08:54 AM

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not bad...getting a bit more than 4Mbps...kudos to TMNET !!! tongue.gif
hope i do'nt kena bash for praising TMNet...hehehe...

user posted image
Intrigue
post Oct 8 2012, 11:08 AM

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QUOTE(izzat80 @ Oct 7 2012, 06:04 PM)
if u mean torrent with p2p... use BITCOMET... max speed for sure
*
u sure? i use utorrent previously was max speed. now slow
duke_of_doom
post Oct 8 2012, 12:56 PM

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Does anyone know if Pandan Mewah area is in coverage for Streamyx 4mbps?
chansellor
post Oct 8 2012, 12:58 PM

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Sabah got 4mbps coverage?
squall0833
post Oct 8 2012, 01:28 PM

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QUOTE(chansellor @ Oct 8 2012, 12:58 PM)
Sabah got 4mbps coverage?
*
long long time ago

no?

even rural area also got
nymerine
post Oct 8 2012, 02:40 PM

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QUOTE(izzat80 @ Oct 7 2012, 06:04 PM)
if u mean torrent with p2p... use BITCOMET... max speed for sure
*
QUOTE(Intrigue @ Oct 8 2012, 11:08 AM)
u sure? i use utorrent previously was max speed. now slow
*
Any torrent client is fast when the P2P throttle borked for some reason.
Not all time it's functioning.
chansellor
post Oct 8 2012, 03:07 PM

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QUOTE(squall0833 @ Oct 8 2012, 01:28 PM)
long long time ago

no?

even rural area also got
*
I remembered when i go to TM Point, they said only got 2mbps but not worth to apply it because it cant reach 2mbps. apa lagi kalau 4mbps. IDK la this recent.
masa
post Oct 8 2012, 03:46 PM

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QUOTE(skylinelover @ Oct 4 2012, 11:35 AM)
Streamyx 4 Mbps is much cheaper with blockbuster package

user posted image

user posted image
For more info refer to this website

http://www.streamyx.com
They are few tips getting 4.0 Mbps to your house, ask the technician to come to your house and check ur line capability ( Sometimes TM.Nut won't entertain this ) But i managed to fix 4.0 Mbps even though my house is not in their System for 4.0 Mbps. This will take a lot of effort for them to do it. Do remember u mess be less than 2km from DSLAM to support 4.0 Mbps otherwise it won't work. They will check your ADSL status latency aka SNR Margin to confirm your line support or not.

Older Version Archives

V1

V2

V3

V4
*
better get UNIFI RM 149


Added on October 8, 2012, 3:51 pmanyone who want to p2p (torrent) plss subscribe VPN server for speed... becoz TM already throtle p2p bandwith to very low...

This post has been edited by masa: Oct 8 2012, 03:51 PM
dannychen
post Oct 8 2012, 08:53 PM

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QUOTE(masa @ Oct 8 2012, 03:46 PM)
better get UNIFI RM 149


Added on October 8, 2012, 3:51 pmanyone who want to p2p (torrent) plss subscribe VPN server for speed... becoz TM already throtle p2p bandwith to very low...
*
everybody knows it and not all areas with Unifi coverage.
pcdlsy
post Oct 8 2012, 09:31 PM

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QUOTE(masa @ Oct 8 2012, 03:46 PM)
better get UNIFI RM 149


Added on October 8, 2012, 3:51 pmanyone who want to p2p (torrent) plss subscribe VPN server for speed... becoz TM already throtle p2p bandwith to very low...
*
downloading fifa 2013 at 400kbps full speed
TSskylinelover
post Oct 8 2012, 10:33 PM

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QUOTE(masa @ Oct 8 2012, 03:46 PM)
better get UNIFI RM 149
*
adoi u quote me 4 what laugh.gif doh.gif by the way this is 4mbps club...unifi matters please go else where
nymerine
post Oct 9 2012, 08:50 PM

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I'm disappointed with the way TM assigning IP address, they should be more fair in giving IP addresses to all user, some get nice IP, some locked in a range. I wonder why are they doing this. doh.gif .

QUOTE(duke_of_doom @ Oct 8 2012, 12:56 PM)
Does anyone know if Pandan Mewah area is in coverage for Streamyx 4mbps?
*
Call 100, your only reliable source for Streamyx services.
andyliew97
post Oct 9 2012, 10:13 PM

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QUOTE(chansellor @ Oct 8 2012, 12:58 PM)
Sabah got 4mbps coverage?
*
i think got , yesterday ,TM SABAH sent my mum a msg that 4Mbps available at sabah,but i think its been a long time ago that 4Mbps available at Sabah.. Im staying at labuan with 4Mbps, next year maybe unifi
kurtkantoi
post Oct 11 2012, 06:21 PM

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QUOTE(nymerine @ Oct 9 2012, 08:50 PM)
I'm disappointed with the way TM assigning IP address, they should be more fair in giving IP addresses to all user, some get nice IP, some locked in a range. I wonder why are they doing this.  doh.gif .
Call 100, your only reliable source for Streamyx services.
*
Below is current speed for my 4Mbps streamyx:
user posted image
Is it normal?

Anyone know what is the best IP address for 4Mbps streamyx? icon_question.gif icon_question.gif
pcdlsy
post Oct 12 2012, 12:21 PM

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QUOTE(kurtkantoi @ Oct 11 2012, 06:21 PM)
Below is current speed for my 4Mbps streamyx:
user posted image
Is it normal?

Anyone know what is the best IP address for 4Mbps streamyx?  icon_question.gif  icon_question.gif
*
normal speed lo. i got 3.7MB max only.

no idea what is the so called best IP, but I am satisfied with the IP i was assigned.

218. XXX and 175. XXX
tai_digidestany
post Oct 12 2012, 09:32 PM

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Here's my glimpse of report when i make a case study about TM. Hehe
TSskylinelover
post Oct 13 2012, 11:10 AM

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QUOTE(tai_digidestany @ Oct 12 2012, 09:32 PM)
user posted image

Here's my glimpse of report when i make a case study about TM. Hehe
*
haha interesting laugh.gif rclxms.gif
Intrigue
post Oct 14 2012, 12:18 AM

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mine is locked at 218.x ip range. Currently its at snail speed especially to China region site. Streaming 720p on youtube depends on video as well. zzz
ay@m
post Oct 14 2012, 09:46 PM

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perfectly normal imho...
at different times...you may get faster or slower speed...

QUOTE(kurtkantoi @ Oct 11 2012, 06:21 PM)
Below is current speed for my 4Mbps streamyx:
user posted image
Is it normal?

Anyone know what is the best IP address for 4Mbps streamyx?  icon_question.gif  icon_question.gif
*
kurtkantoi
post Oct 14 2012, 09:49 PM

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Frequently disconnect from internet. I think my modem have problem. What is the best replacement for standard D-link (provided by TM streamyx).
pcdlsy
post Oct 15 2012, 09:11 AM

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QUOTE(Intrigue @ Oct 14 2012, 12:18 AM)
mine is locked at 218.x ip range. Currently its at snail speed especially to China region site. Streaming 720p on youtube depends on video as well. zzz
*
hmmm thats weird. I am using 218.X ip and the browsing speed to china websites is good. I tested with Sina only btw....

Streaming 720 no problem at all. XD.


loobighead
post Oct 15 2012, 01:48 PM

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anyone know or is there any guide for me to do the port forwarding. Other than this, I m currently using streamyx 4mb and my torrent download is slow like hell, any way to bypass the throttling? Any advices would be much aprreciated, thank you!
nymerine
post Oct 15 2012, 01:52 PM

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QUOTE(loobighead @ Oct 15 2012, 01:48 PM)
anyone know or is there any guide for me to do the port forwarding. Other than this, I m currently using streamyx 4mb and my torrent download is slow like hell, any way to bypass the throttling? Any advices would be much aprreciated, thank you!
*
Only way to bypass the throttling is by getting a VPN. You can try your luck though, try to not to turn off your modem or get disconnected for 1 week+, then try to torrent.
pcdlsy
post Oct 15 2012, 04:06 PM

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QUOTE(nymerine @ Oct 15 2012, 01:52 PM)
Only way to bypass the throttling is by getting a VPN. You can try your luck though, try to not to turn off your modem or get disconnected for 1 week+, then try to torrent.
*
nt sure it is ur own problem or wat....

For me i can download anything at full speed as long as the seed/leecher ratio is good.


nymerine
post Oct 15 2012, 04:15 PM

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QUOTE(pcdlsy @ Oct 15 2012, 04:06 PM)
nt sure it is ur own problem or wat....

For me i can download anything at full speed as long as the seed/leecher ratio is good.
*
P2P throttle is global, it's not effective as you see. That's what I mean by "You can try your luck though, try to not to turn off your modem or get disconnected for 1 week+, then try to torrent."

Out of curiosity, are you willing to do some test for me?
pcdlsy
post Oct 15 2012, 04:17 PM

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QUOTE(nymerine @ Oct 15 2012, 04:15 PM)
P2P throttle is global, it's not effective as you see. That's what I mean by "You can try your luck though, try to not to turn off your modem or get disconnected for 1 week+, then try to torrent."

Out of curiosity, are you willing to do some test for me?
*
yeah i might not see how much they throttle. for me, if the ratio is good but the speed i got is teruk, then throttle it is.

What kind of test you wan me do for u? i will do if i m capable to
nymerine
post Oct 15 2012, 04:25 PM

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QUOTE(pcdlsy @ Oct 15 2012, 04:17 PM)
yeah i might not see how much they throttle. for me, if the ratio is good but the speed i got is teruk, then throttle it is.

What kind of test you wan me do for u? i will do if i m capable to
*
You might temporarily lost your capability to torrent for awhile but if you're still interested you can proceed.
First, pick any public torrent that you have fast speed with, as in you can achieve the maxspeed without any problem.
If you found one, pause it, then reboot your modem, once your connection is back up, resume the paused torrent and try to see whether you can get the speed before rebooting.

So, from the result, if you did not achieve max speed and seeing obvious throttled speed, I can say the global P2P throttling is bugged.
If you still get the same speed after rebooting then the IP range you're in probably ..somehow unthrottled.

You might want to remember the current IP range before rebooting though, just in case.
loobighead
post Oct 15 2012, 05:28 PM

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huh, meaning to say VPN is my only choice? It is like gurantee working? Any recommendation for buying one?


Added on October 15, 2012, 11:31 pmJust want to ask i got innacomm w3400v6 for my bbdeal 4mb which only supports up to wireless g. Is it possible i can ask a wireless n router from the contractor? anyone knows the model that is good and can be asked from tm contractor?

This post has been edited by loobighead: Oct 15 2012, 11:31 PM
nymerine
post Oct 16 2012, 12:37 PM

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QUOTE(loobighead @ Oct 15 2012, 05:28 PM)
huh, meaning to say VPN is my only choice? It is like gurantee working? Any recommendation for buying one?


Added on October 15, 2012, 11:31 pmJust want to ask i got innacomm w3400v6 for my bbdeal 4mb which only supports up to wireless g. Is it possible i can ask a wireless n router from the contractor? anyone knows the model that is good and can be asked from tm contractor?
*
Yes, getting VPN is guaranteed you will get fast P2P speed, which? Just go look at service noticeboard, find the cheapest one. Any should work.
Anyway, TM does not give N-type modem for streamyx user, only unifi.
loobighead
post Oct 16 2012, 05:26 PM

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QUOTE(nymerine @ Oct 16 2012, 01:37 PM)
Yes, getting VPN is guaranteed you will get fast P2P speed, which? Just go look at service noticeboard, find the cheapest one. Any should work.
Anyway, TM does not give N-type modem for streamyx user, only unifi.
*
Thanks for your info, seems like http download is my only way to get what i want:)
tai_digidestany
post Oct 18 2012, 09:14 AM

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QUOTE(loobighead @ Oct 16 2012, 05:26 PM)
Thanks for your info, seems like http download is my only way to get what i want:)
*
Or you could go to TM Point and ask for Aztech modem support N. 2 years warranty. If rosak, they tukar terus.
If you buy kedai, you have to wait for them to send to service centre..bla...bla...bla...bla....1 week/month no internet. How?

j-insigh
post Oct 18 2012, 10:05 AM

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is it true our dlink modem supplied by tmnut, its firmware cannot be upgraded? anyone tried doing portforwarding using dlink dls-2640b?
TSskylinelover
post Oct 18 2012, 03:28 PM

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QUOTE(loobighead @ Oct 16 2012, 05:26 PM)
Thanks for your info, seems like http download is my only way to get what i want smile.gif
*
http is the future in malaysia dude rclxms.gif

only singapore hong kong japan korea can finish GBs of torrents by minutes laugh.gif
engtat
post Oct 18 2012, 09:31 PM

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Guys,

I went to TMpoint last week to apply for 4Mbps upgrade.

Before this, checked the website for my area coverage -> available.
Confirmed at TMpoint for my area coverage -> available.

So the CSR processed my application and said the technician will call me.

After long wait, I called to 100, and the CSR told me technician said my line cannot support.

My modem status:
Data rate (Port rate): 1024/512
Max rate (Line capability): 9920/932
SNR: 44/22
Attenuation: 27/13

Strange thing is, the technician never call me, never set any appointment, never come to my house.

Should I insist to have another technician to check for this?
pang0119
post Oct 22 2012, 02:19 AM

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Just upgraded from 1mb to 4mb yesterday.. check with the speedtest and it show the speed as below..
user posted image

but the download speed that I get only at 50kbs-100kbs.. same like the 1 mb that I had before..Is it I need to wait for few days to get the 4mb speed ??

My modem status

Attached Image
pcdlsy
post Oct 22 2012, 05:43 AM

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go download anythg from microsoft and observe the speed.

but ur problem mostly because of the thing u download la.

speedtest get 4.30mbps means dah upgrade. no need wait liaop
lovedivine
post Oct 22 2012, 09:54 AM

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hello everyone. I had my 4mbps speed upgrade for more than half year already. But for the past 2 weeks they've been spamming calls on me and asking me to pay my bill as I always pay my bill on time before the deadline. But they told me, If I can't pay full pay at least RM50 before this thursday. I ask them why must I pay as it is this month's bill which i shold be paying before 7/11 and I just received my bill as well. They can't even give me a reason but just giving me BS answer by saying ' we're doing some sort upgrading'. Does anyone did receive such calls? Do you think i should just ignore it?
AhBoy~~
post Oct 22 2012, 10:36 AM

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QUOTE(lovedivine @ Oct 22 2012, 09:54 AM)
hello everyone. I had my 4mbps speed upgrade for more than half year already. But for the past 2 weeks they've been spamming calls on me and asking me to pay my bill as I always pay my bill on time before the deadline. But they told me, If I can't pay full pay at least RM50 before this thursday. I ask them why must I pay as it is this month's bill which i shold be paying before 7/11 and I just received my bill as well. They can't even give me a reason but just giving me BS answer by saying ' we're doing some sort upgrading'. Does anyone did receive such calls? Do you think i should just ignore it?
*
SCAM
pang0119
post Oct 22 2012, 10:46 AM

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ya Im already try to download and test the speed..but even i download the http files also got 150kbs only..and youtube also no different with when im using 1mb line..@@~
lovedivine
post Oct 22 2012, 12:50 PM

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QUOTE(AhBoy~~ @ Oct 22 2012, 10:36 AM)
SCAM
*
really? it's funny that they use their handphone to call but they actually know my name. Even I did not give out my information. They asked me if i paid my last bill which was last month bill. I did paid it was rm160.xx for no reason as well sleep.gif And they said I paid last month bill but they want me to pay before this thursday on this month bill? Usually my bill dead line is on 7th every each month and i pay 1 week before the date. I don't understand. Is TM trying to pull off scammings now?

This post has been edited by lovedivine: Oct 22 2012, 12:53 PM
nymerine
post Oct 22 2012, 12:56 PM

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QUOTE(lovedivine @ Oct 22 2012, 12:50 PM)
really? it's funny that they use their handphone to call but they actually know my name. Even I did not give out my information. They asked me if i paid my last bill which was last month bill. I did paid it was rm160.xx for no reason as well sleep.gif And they said I paid last month bill but they want me to pay before this thursday on this month bill? Usually my bill dead line is on 7th every each month and i pay 1 week before the date. I don't understand. Is TM trying to pull off scammings now?
*
Already check your bill?
lovedivine
post Oct 22 2012, 01:56 PM

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QUOTE(nymerine @ Oct 22 2012, 12:56 PM)
Already check your bill?
*
yup i did. The bill i did not pay is the latest one which is this month. It is suppose to pay next month isn't it? The funny thing is they dial with their handphones hmm.. seems like debt collector or scam? possible?
sklchan
post Oct 22 2012, 03:00 PM

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lately TM changed their default DNS server to 1.9.1.9, that's not the big deal but the worst is they seem to block out the 8.8.8.8 Google DNS server so everyone have to bare with all those censored thingy again... shakehead.gif
AhBoy~~
post Oct 22 2012, 05:08 PM

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QUOTE(lovedivine @ Oct 22 2012, 12:50 PM)
really? it's funny that they use their handphone to call but they actually know my name. Even I did not give out my information. They asked me if i paid my last bill which was last month bill. I did paid it was rm160.xx for no reason as well sleep.gif And they said I paid last month bill but they want me to pay before this thursday on this month bill? Usually my bill dead line is on 7th every each month and i pay 1 week before the date. I don't understand. Is TM trying to pull off scammings now?
*
just call tm, and ask...


Added on October 22, 2012, 5:09 pmor go to tmpoint

This post has been edited by AhBoy~~: Oct 22 2012, 05:09 PM
chbea
post Oct 22 2012, 05:51 PM

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slow and lag all that time..............
the TM upload speed are terrible 500kb
so our torrent speed , online streaming & gaming etc slow slow like turtle.... complain also useless.

Common TM Practice:
a) talk no sense then complain. stupid troubleshooting etc
b) only good for few day when complain, then slow down back...
c) some customer service honest say dir-2640b is crappy modem... but after change modem will be other excuse like
this brands modem too sensitive etc
d) complain to skmm ....(kita orang sendiri go complain lah, who care you)
e) send tech come you home , ask you open internet, test, no dc, 4mb speed, then say no problem lah, i already tweak you speed etc...... sign then back.



sklchan
post Oct 22 2012, 05:57 PM

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i'm getting the 4mbps line today... let's pray it's not just show 5120kbps for shiok at the ADSL stat page... sweat.gif
breaker84
post Oct 22 2012, 07:37 PM

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Guys, is there any different setting from 1Mbps in the router.?
I apply for 4Mbps last week.
No tech come yet but this morning when i ask them, they said i oledi 4Mbps.
I'm not using their modem coz spoil edi...
pcdlsy
post Oct 23 2012, 09:00 AM

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QUOTE(breaker84 @ Oct 22 2012, 07:37 PM)
Guys, is there any different setting from 1Mbps in the router.?
I apply for 4Mbps last week.
No tech come yet but this morning when i ask them, they said i oledi 4Mbps.
I'm not using their modem coz spoil edi...
*
no setting required.

normally they dun go ur house 1 according to the technician settle my problem.

All the settings can be done at their side.

they go just to send the wifi modem only. and, even u do not use their modem, u still can get 4mb. sweat.gif

make sure your downstream has been changed to 4096 or higher before u enjoy the speed.

Sometimes, they activated your account, but downstream/physical cap remains at 1024 or 2048,

breaker84
post Oct 23 2012, 09:45 AM

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QUOTE(pcdlsy @ Oct 23 2012, 09:00 AM)
Sometimes, they activated your account, but downstream/physical cap remains at 1024 or 2048,
*
if this happen, then i still have to pay for 4Mbps or 2Mbps?
They check from their site and said my line capable for 4Mbps..
sklchan
post Oct 23 2012, 01:34 PM

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QUOTE(breaker84 @ Oct 23 2012, 09:45 AM)
if this happen, then i still have to pay for 4Mbps or 2Mbps?
They check from their site and said my line capable for 4Mbps..
*
if u can get approx. 4mbps at the speedtest mean u're already within the 4mbps package group nod.gif


Added on October 23, 2012, 1:35 pmif u read the stat within the router actually both dl/up capacity are very huge ~20mbps but there's cap restriction either at the user name or physical sw control at TM that limit the port...

This post has been edited by sklchan: Oct 23 2012, 01:35 PM
j-insigh
post Oct 23 2012, 04:48 PM

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how many ppl here had changed address, re-do the settings again? how long is it needed to be able to online at new place?
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post Oct 23 2012, 05:12 PM

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QUOTE(j-insigh @ Oct 23 2012, 04:48 PM)
how many ppl here had changed address, re-do the settings again? how long is it needed to be able to online at new place?
*
with proper arrangement and appointment, 3-7days

my last relocation was 3days
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post Oct 23 2012, 05:21 PM

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QUOTE(AhBoy~~ @ Oct 23 2012, 05:12 PM)
with proper arrangement and appointment, 3-7days

my last relocation was 3days
*
how u did it so fast? i plan to shift from Terengganu to Penang.. you mind to tell how u did it? smile.gif
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post Oct 23 2012, 06:30 PM

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QUOTE(j-insigh @ Oct 23 2012, 05:21 PM)
how u did it so fast? i plan to shift from Terengganu to Penang.. you mind to tell how u did it? smile.gif
*
I went to TM point apply for relocation, then counter person ask "bila u pindah? kena appointment dulu"
then I nicely say "sabtu ini datang pasang boleh?"

next day the technician/contractor call me to confirm time~ icon_rolleyes.gif
revilion
post Oct 23 2012, 06:43 PM

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I've been using 512kbps/sec streamyx for approximately 10 years and I guess its time to upgrade it. What is the most reliable method of upgrading it? Would it take a long time?
takemehomepls
post Oct 23 2012, 06:48 PM

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Dear all, I just upgraded my 2mbps to 4mbps. I am staying in Alor Star. I am happy that I am able to enjoy the 4mbps line soon. Besides, my 4mbps only cost me RM88 / month rclxm9.gif
pcdlsy
post Oct 24 2012, 06:10 AM

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QUOTE(breaker84 @ Oct 23 2012, 09:45 AM)
if this happen, then i still have to pay for 4Mbps or 2Mbps?
They check from their site and said my line capable for 4Mbps..
*
if they activated, means have to pay for 4mbps d starting next bill. however u can ask for a rebate. call 100 and complain bla bla bla bla. they will do it for u.

okay your scenario now is : you already applied and your application is complete i guess since the account is upgraded in system. as what you said earlier, TM guy told u it is 4mbps now.

your concern is whether you are enjoying the speed. To confirm, please kindly proceed to Speedtest to check your download speed. If it is 3.2mbps or above , means your line is already ok to go.

Or you may go to your modem setting page to check the downstream cap. Normally you can access via 192.168.1.1 by typing this ip in your internet browser, such as Chrome or IE.

For 4mbps user, the downstream cap normally capped at 4096 (Minimum). Some may get higher such as 5120 or 6244. If your downstream is lower than the minimum cap, call 100, *** gao them. Ask for a technician to go to your house , lodge a report. They will tell you the report number after that. Insist it to be done by next day.

Few hours after the call, you may refer to this site Search , input your Streamyx ID and check whether a technician is assigned to handle this case . If there is one, call him and tell him that your downstream is lower than minimum cap. They can do from their end, no need to go to your house 1, unless he wants to send you the wireless modem.
Shall you not able to find his contact at the site I mentioned, please call TM and ask them. They noe 1.

Hope all these help.


Added on October 24, 2012, 6:20 am
QUOTE(revilion @ Oct 23 2012, 06:43 PM)
I've been using 512kbps/sec streamyx for approximately 10 years and I guess its time to upgrade it. What is the most reliable method of upgrading it? Would it take a long time?
*
Few methods here :

1. Online upgrade ( I wished to do it, but failed. doh.gif )
2. Ask the TM agent/reseller help you, LYN banyak, may refer to ahcheap)
3. Call 100, but prepare to listen all the craps and contract details ( I used this)

Process of upgrading (my case) :

1. Call 100 , listen to craps for 30-40 minutes
2. You will be informed the upgrade will be done in 7 working days.
3. A TM technician came over to my house after 3 days. Activated the account on the spot.
4. Enjoy the improvement of speed in 1 hour time , provided all the downstream cap is capped correctly. ( Else, you have to call the technician again and very leceh 1.)

So it actually can be done in 3-4day time.

But I would suggest you to get the help from TM agents/reseller, guess they can work faster and more efficiently.




This post has been edited by pcdlsy: Oct 24 2012, 06:20 AM
breaker84
post Oct 24 2012, 08:15 AM

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QUOTE(sklchan @ Oct 23 2012, 01:34 PM)
if u can get approx. 4mbps at the speedtest mean u're already within the 4mbps package group  nod.gif

Added on October 23, 2012, 1:35 pmif u read the stat within the router actually both dl/up capacity are very huge ~20mbps but there's cap restriction either at the user name or physical sw control at TM that limit the port...
*
QUOTE(pcdlsy @ Oct 24 2012, 06:10 AM)
if they activated, means have to pay for 4mbps d starting next bill. however u can ask for a rebate. call 100 and complain bla bla bla bla. they will do it for u.

okay your scenario now is : you already applied and your application is complete i guess since the account is upgraded in system. as what you said earlier, TM guy told u it is 4mbps now.

your concern is whether you are enjoying the speed. To confirm, please kindly proceed to Speedtest to check your download speed. If it is 3.2mbps or above , means your line is already ok to go.
*
ok guys...
yesterday that TM guys come...
because i said i cant connect to internet and the modem spoil edi...
modem no prob, he change new one along with new wire and splitter...

BUT
the internet still can't connect...
keep dc, that dsl indicator not on...
phone ok, BUT with with very noise sound...
then, he go somewhere to change the port...
keep changing and call me to ask ok not.. when i said not, he change to another port...
last he claim got problem with my wiring, start from the port point to my house...
he'll come again today..and i'll update..

i manage to try the network after the installation just b4 it dc..
here...
user posted image
is this 4Mbps one...??? hmm.gif
sklchan
post Oct 24 2012, 08:53 AM

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QUOTE(breaker84 @ Oct 24 2012, 08:15 AM)
ok guys...
yesterday that TM guys come...
because i said i cant connect to internet and the modem spoil edi...
modem no prob, he change new one along with new wire and splitter...

BUT
the internet still can't connect...
keep dc, that dsl indicator not on...
phone ok, BUT with with very noise sound...
then, he go somewhere to change the port...
keep changing and call me to ask ok not.. when i said not, he change to another port...
last he claim got problem with my wiring, start from the port point to my house...
he'll come again today..and i'll update..

i manage to try the network after the installation just b4 it dc..
here...
user posted image
is this 4Mbps one...??? hmm.gif
*
Surely it's NOT!

below my 4mbps newly installed line... brows.gif

user posted image user posted image

This post has been edited by sklchan: Oct 24 2012, 08:55 AM
SomethingSweet
post Oct 24 2012, 10:12 AM

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My 4mb nowadays cannot torrent. Speed 30kbs only
How to solve this? Call 100?
SUSmeazurali89
post Oct 24 2012, 10:25 AM

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QUOTE(SomethingSweet @ Oct 24 2012, 10:12 AM)
My 4mb nowadays cannot torrent. Speed 30kbs only
How to solve this? Call 100?
*
i dont think people wil do that,cause torrent is ilegal sweat.gif ..change dns maybe?
SomethingSweet
post Oct 24 2012, 10:31 AM

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QUOTE(meazurali89 @ Oct 24 2012, 10:25 AM)
i dont think people wil do that,cause torrent is ilegal sweat.gif ..change dns maybe?
*
Changing DNS works for you?
Torrent can get full speed?
SUSmeazurali89
post Oct 24 2012, 10:38 AM

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QUOTE(SomethingSweet @ Oct 24 2012, 10:31 AM)
Changing DNS works for you?
Torrent can get full speed?
*
try la bro..further more tm net dns suck,better use google one
chbea
post Oct 24 2012, 11:45 AM

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QUOTE(meazurali89 @ Oct 24 2012, 10:38 AM)
try la bro..further more tm net dns suck,better use google one
*




but i think if got seed sure fast 1...many of people put upload speed 1kb only to save bandwidth especially at malaysia

because Tm package download 4mb=4xxkb upload only 500kb=50kb only , sure slow lah.
P2p mean you need upload more to get more speed. if you kedekut , the speed will be slow.

solution is get UNIFI(10x upload speed), But TM will only install Unifi at high demand area. if you place no demand , best package will be 4mb....

Vpn can increase speed but no much... as i say if you torent got many seed and less leech sure fast without Vpn. if not seed or many leech vpn also useless maybe increase 10kb to 50 kb something.
sklchan
post Oct 24 2012, 01:15 PM

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torrent are VERY depend on the seeds/peers... todate I'm still prefer multiple resumable direct http download rather the torrent, especially for those un-famous torrent files... shakehead.gif
pcdlsy
post Oct 24 2012, 02:15 PM

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QUOTE(breaker84 @ Oct 24 2012, 08:15 AM)
ok guys...
yesterday that TM guys come...
because i said i cant connect to internet and the modem spoil edi...
modem no prob, he change new one along with new wire and splitter...

BUT
the internet still can't connect...
keep dc, that dsl indicator not on...
phone ok, BUT with with very noise sound...
then, he go somewhere to change the port...
keep changing and call me to ask ok not.. when i said not, he change to another port...
last he claim got problem with my wiring, start from the port point to my house...
he'll come again today..and i'll update..

i manage to try the network after the installation just b4 it dc..
here...
user posted image
is this 4Mbps one...??? hmm.gif
*
No. downstream only capped at 2047, 2mb speed.

Ask him check the physical cap. raise to 4096!
SomethingSweet
post Oct 24 2012, 03:49 PM

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QUOTE(sklchan @ Oct 24 2012, 01:15 PM)
torrent are VERY depend on the seeds/peers... todate I'm still prefer multiple resumable direct http download rather the torrent, especially for those un-famous torrent files... shakehead.gif
*
I think is not the seeder problem. Cause new movie. Ivan see alot seeder
I think I kena troll. sad.gif
Maybe tonight I will use google dns
sklchan
post Oct 24 2012, 04:23 PM

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QUOTE(SomethingSweet @ Oct 24 2012, 03:49 PM)
I think is not the seeder problem. Cause new movie. Ivan see alot seeder
I think I kena troll. sad.gif
Maybe tonight I will use google dns
*
yes, you're cap/throttle if the torrent you're downloading are famous with lots of seeders/peers but still getting slow speed... nod.gif

the best way is to use more latest torrent client which utilise encrypted protocol which the ISP can't detect its stream... icon_rolleyes.gif

This post has been edited by sklchan: Oct 24 2012, 04:23 PM
powerwoot
post Oct 24 2012, 08:02 PM

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QUOTE(sklchan @ Oct 24 2012, 08:53 AM)
Surely it's NOT!

below my 4mbps newly installed line...  brows.gif

user posted image user posted image
*
that's fukken nice rclxms.gif
breaker84
post Oct 25 2012, 02:51 AM

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haih...
that TM guys oledi do wiring in my house, he change all to new one...
and charge me for RM50..
BUT line same b4, the phone got noise sound...
internet always DC...
user posted image
is it my line incapable to run 4Mbps?
really hope prob solve b4 friday..
pcdlsy
post Oct 25 2012, 05:27 AM

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QUOTE(breaker84 @ Oct 25 2012, 02:51 AM)
haih...
that TM guys oledi do wiring in my house, he change all to new one...
and charge me for RM50..
BUT line same b4, the phone got noise sound...
internet always DC...
user posted image
is it my line incapable to run 4Mbps?
really hope prob solve b4 friday..
*
i nt sure about that, but as you can see, data rates are 2048 and 100 respectively.

Normally for a 4MB user, they shall be 4096 and 512.

I not sure whether you are capable of the 4mb speed. but obviously they never raise the cap. of course u unable to enjoy the speed. at least ask the technician to raise it before you test.

Of course, it might be caused by the bad wiring ...perhaps la lol.

but then why u pay when the problem still therE?! blink.gif
MrSpeedy
post Oct 25 2012, 10:55 AM

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QUOTE(takemehomepls @ Oct 23 2012, 06:48 PM)
Dear all, I just upgraded my 2mbps to 4mbps. I am staying in Alor Star. I am happy that I am able to enjoy the 4mbps line soon. Besides, my 4mbps only cost me RM88 / month  rclxm9.gif
*
OH DAMN!
how u get that package?
Did u upgrade yourself from the 1 Malaysia Streamyx package?
mohdhatta87
post Oct 25 2012, 10:58 AM

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QUOTE(breaker84 @ Oct 25 2012, 02:51 AM)
haih...
that TM guys oledi do wiring in my house, he change all to new one...
and charge me for RM50..
BUT line same b4, the phone got noise sound...
internet always DC...
user posted image
is it my line incapable to run 4Mbps?
really hope prob solve b4 friday..
*
If not solve make report to mcmc.
brows.gif
breaker84
post Oct 25 2012, 12:20 PM

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QUOTE(pcdlsy @ Oct 25 2012, 05:27 AM)
but then why u pay when the problem still therE?!  blink.gif
*
i'm not yet pay, because he leave just b4 i pay it...
just call him and he said he malu want to take the money because the problem still not solve..

QUOTE(mohdhatta87 @ Oct 25 2012, 10:58 AM)
If not solve make report to mcmc.
  brows.gif
*
now he report to TM to fix the cable outside 1st...
after that then he'll upgrade the port to 4Mbps..
right now stick with 2Mbps...

so.....
should i pay for 4Mbps package or not?
AhBoy~~
post Oct 25 2012, 01:28 PM

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QUOTE(breaker84 @ Oct 25 2012, 12:20 PM)
i'm not yet pay, because he leave just b4 i pay it...
just call him and he said he malu want to take the money because the problem still not solve..
now he report to TM to fix the cable outside 1st...
after that then he'll upgrade the port to 4Mbps..
right now stick with 2Mbps...

so.....
should i pay for 4Mbps package or not?
*
no, you shouldn't smile.gif you got your bill charging you 4mbps already?


breaker84
post Oct 25 2012, 01:46 PM

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not yet...
but almost end of month, so anytime bill out...
SomethingSweet
post Oct 25 2012, 02:00 PM

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Mine rm 88 per month
4mb
Free paria netbook
I go apply student account. Hehe
But actually I'm old d.
Pegasus88
post Oct 25 2012, 03:37 PM

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im using 4mbps, download speed all okay but how come video streaming on youtube is so slow always...
AhBoy~~
post Oct 25 2012, 03:39 PM

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QUOTE(Pegasus88 @ Oct 25 2012, 03:37 PM)
im using 4mbps, download speed all okay but how come video streaming on youtube is so slow always...
*
did u change the DNS?

Youtube seem to be running good for me even 1080p only buffering on start but many other users also say is slow for them
takemehomepls
post Oct 26 2012, 04:41 AM

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QUOTE(MrSpeedy @ Oct 25 2012, 10:55 AM)
OH DAMN!
how u get that package?
Did u upgrade yourself  from the 1 Malaysia Streamyx package?
*
Hi MrSpeedy, I get it from the previous 'student package' offered when they made promotion. I'm not sure whether still available now but you can try ask from TMpoint wink.gif

P.S The price still maintain at RM88 even though contract ended icon_rolleyes.gif
TSskylinelover
post Oct 26 2012, 06:20 AM

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wah so lucky can get RM88 in 4mbps laugh.gif rclxms.gif
cherroy
post Oct 26 2012, 10:31 AM

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QUOTE(pcdlsy @ Oct 25 2012, 05:27 AM)
i nt sure about that, but as you can see, data rates are 2048 and 100 respectively.

Normally for a 4MB user, they shall be 4096 and 512.

I not sure whether you are capable of the 4mb speed. but obviously they never raise the cap. of course u unable to enjoy the speed. at least ask the technician to raise it before you test.

Of course, it might be caused by the bad wiring ...perhaps la lol.

but then why u pay when the problem still therE?!  blink.gif
*
It is about SNR margin.
If the SNR margin is too low to establish a connection, the data rate will automatically being downgraded so that it can synchronise and establish a connection.

The SNR already is too low to have a 4M, that's why you see 100 instead 256 or whatever amount.

It is not about cap, but need to solve the SNR margin.

Pegasus88
post Oct 26 2012, 10:58 AM

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QUOTE(AhBoy~~ @ Oct 25 2012, 03:39 PM)
did u change the DNS?

Youtube seem to be running good for me even 1080p only buffering on start but many other users also say is slow for them
*
yea im using opendns....tried with google dns lagi slow...very weird...something lagi weird which is 720p very fast...1080p and normal very slow why ah? hmm.gif hmm.gif
esma_ezhar
post Oct 26 2012, 04:01 PM

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im on bb 4mb, planning to change to time.com.. what u guys think?
spadeheart
post Oct 26 2012, 04:03 PM

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Signalking 10-TN + Cute awek next door with Streamyx package = PROFIT laugh.gif


Added on October 26, 2012, 4:05 pmSignalking 10-TN + Cute awek next door with Streamyx package = PROFIT laugh.gif


Added on October 26, 2012, 4:05 pmSignalking 10-TN + Cute awek next door with Streamyx package = PROFIT laugh.gif

This post has been edited by spadeheart: Oct 26 2012, 04:05 PM
breaker84
post Oct 26 2012, 06:38 PM

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why this top 3ple post...?

QUOTE(cherroy @ Oct 26 2012, 10:31 AM)
It is not about cap, but need to solve the SNR margin.
*
is it me or TM job?
should i tell them about that SNR thing...
TSskylinelover
post Oct 26 2012, 09:28 PM

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QUOTE(esma_ezhar @ Oct 26 2012, 04:01 PM)
im on bb 4mb, planning to change to time.com.. what u guys think?
*
if u upgrading 15mbps n above,,,then its worthwhile laugh.gif rclxms.gif
shaziku
post Oct 26 2012, 10:15 PM

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now im using 4mbps streamyx , but why i keep buffering when watch Youtube ? always Buffer and buffer , so sad , but download can reach 450kbps per download . can help ? *already clean all the cache at ccleaner*


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ryei
post Oct 27 2012, 12:49 AM

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what is the best DNS address for streamyx 4mb?
ahcheap
post Oct 27 2012, 09:48 AM

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QUOTE(shaziku @ Oct 26 2012, 10:15 PM)
now im using 4mbps streamyx , but why i keep buffering when watch Youtube ? always Buffer and buffer , so sad , but download can reach 450kbps per download . can help ? *already clean all the cache at ccleaner*
*
Choose lowest video quality then no need to buffer sweat.gif
shaziku
post Oct 27 2012, 01:57 PM

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QUOTE(ahcheap @ Oct 27 2012, 09:48 AM)
Choose lowest video quality then no need to buffer  sweat.gif
*
yeah , lowest also , still buffer buffer and buffer . haih *240p*
ahcheap
post Oct 28 2012, 10:17 PM

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QUOTE(shaziku @ Oct 27 2012, 01:57 PM)
yeah , lowest also , still buffer buffer and buffer . haih  *240p*
*
Then ur line is real slow cos I can play 240p video smoothly doh.gif
shaziku
post Oct 29 2012, 09:21 AM

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QUOTE(ahcheap @ Oct 28 2012, 10:17 PM)
Then ur line is real slow cos I can play 240p video smoothly  doh.gif
*
just ask , then why only on youtube ? hmm.gif i cannot brain this rclxub.gif . lewls .
Chyan
post Oct 30 2012, 01:38 PM

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My downloads can't go pass 110kB/s since Sunday night. Da heck happened?
andyliew97
post Oct 30 2012, 08:26 PM

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QUOTE(Chyan @ Oct 30 2012, 01:38 PM)
My downloads can't go pass 110kB/s since Sunday night. Da heck happened?
*
use IDM smile.gif i got same prob with u,after installed IDM, it maxed the speed u can reach


Added on October 30, 2012, 8:27 pmeh guys ~ wanna ask , my 4Mbps streamyx ip start from 124.xx.xxx.xxx
new ip ?

This post has been edited by andyliew97: Oct 30 2012, 08:27 PM
vez
post Oct 30 2012, 09:15 PM

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is 4Mbps streamyx package upload speed capped at 512kbps as advertised?

Do they give higher upload? maybe 1Mbps?

Thanks.
amadeo
post Oct 30 2012, 11:04 PM

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QUOTE(vez @ Oct 30 2012, 09:15 PM)
is 4Mbps streamyx package upload speed capped at 512kbps as advertised?

Do they give higher upload? maybe 1Mbps?

Thanks.
*
hah my upload is capped at 512kbps at the dslam.. my download si at 5120kbps
SomethingSweet
post Oct 31 2012, 01:45 PM

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does this 4mb stimix have quota?
i'm heavy torrent
but lately...even with direct download
max speed is 145kbps
over quota? cannot get full speed?
can i try in office..with same direct download account
can get 425kpbs....full speed..
just wondering is 4mb stimix got quota

corad
post Oct 31 2012, 01:53 PM

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how high is everyone's ping ?

Mine is regularly 300+ rclxub.gif but speed is alright, speedtests and downloads hover around 3.6-4.2Mbps.

Problematic for games.
Chyan
post Oct 31 2012, 08:54 PM

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QUOTE(andyliew97 @ Oct 30 2012, 08:26 PM)
use IDM smile.gif i got same prob with u,after installed IDM, it maxed the speed u can reach


Added on October 30, 2012, 8:27 pmeh guys ~ wanna ask , my 4Mbps streamyx ip start from 124.xx.xxx.xxx
new ip ?
*
I think I am an IDM user since forever. Lmao
But I fixed it. Router problem.
squall0833
post Oct 31 2012, 10:00 PM

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Package stated 1m 2m4m are 384k. Our DSLAM hard cap upload speed at 512k. Expect slightly speed lost, so we got 320-420k upload speed
DoomerX
post Oct 31 2012, 10:07 PM

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These few days my 4mb line speed max can only reach up to 200kB/s. Anyone face the same thing?
SomethingSweet
post Nov 1 2012, 11:39 AM

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QUOTE(DoomerX @ Oct 31 2012, 10:07 PM)
These few days my 4mb line speed max can only reach up to 200kB/s. Anyone face the same thing?
*
yeah..same here...direct download max 145kbps
torrent max average 50kbps
archonixm
post Nov 1 2012, 12:00 PM

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QUOTE(sniperz @ Nov 1 2012, 09:26 AM)
I'm 4MBPS user but is it good if I apply to UniFi's 5MBPS?
*
Sure, Extra 1mbps, and 5mbps upload vs 384k.
andyliew97
post Nov 1 2012, 04:11 PM

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QUOTE(DoomerX @ Oct 31 2012, 10:07 PM)
These few days my 4mb line speed max can only reach up to 200kB/s. Anyone face the same thing?
*
me 4mbps user, capped at 6mb, used IDM to download max speed 50kb/s only ==


Added on November 1, 2012, 4:12 pm
QUOTE(Chyan @ Oct 31 2012, 08:54 PM)
I think I am an IDM user since forever. Lmao
But I fixed it. Router problem.
*
good then . mine still problem

This post has been edited by andyliew97: Nov 1 2012, 04:12 PM
chbea
post Nov 1 2012, 05:34 PM

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if speed slow complain to CFM and SKMM

already beh tahan they service, complain yesteday already



more people complains , more high chance that TM will update they crappy facility and noob lines

This post has been edited by chbea: Nov 1 2012, 05:38 PM
andyliew97
post Nov 1 2012, 09:20 PM

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QUOTE(chbea @ Nov 1 2012, 05:34 PM)
if speed slow complain to CFM and SKMM

already beh tahan they service, complain yesteday already
more people complains , more high chance that TM will update they crappy facility and noob lines
*
aiyo, no use de la complain to SKMM ,did it few months ago, all they ask me to do is lodge a report to TM,after that, they will inform tm abt my prob,after that tm tech come to my house,problem solved,after few days ,problem back again, gusshhh lazy to report liao
vez
post Nov 2 2012, 11:07 AM

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QUOTE(archonixm @ Nov 1 2012, 12:00 PM)
Sure, Extra 1mbps, and 5mbps upload vs 384k.
*
not 512kbps as advertised? blink.gif


want to ask do I need to use the modem they provide when i subscribe to this 4Mbps package?

currently I am using RM88 package which is my own modem, I was thought that it just do something at their end and the 4Mbps package can be use with my modem, is this right?

Thanks in advance

This post has been edited by vez: Nov 2 2012, 02:19 PM
Chyan
post Nov 2 2012, 08:27 PM

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My internet is down since afternoon IINM. :/

DAMN IT.
amadeo
post Nov 2 2012, 08:41 PM

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QUOTE(vez @ Nov 2 2012, 11:07 AM)
not 512kbps as advertised?  blink.gif
want to ask do I need to use the modem they provide when i subscribe to this 4Mbps package?

currently I am using RM88 package which is my own modem, I was thought that it just do something at their end and the 4Mbps package can be use with my modem, is this right?

Thanks in advance
*
Whether they give free modem or not, u can use your own modem lah.. no need to use TM modem..
vez
post Nov 2 2012, 09:47 PM

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QUOTE(amadeo @ Nov 2 2012, 08:41 PM)
Whether they give free modem or not, u can use your own modem lah.. no need to use TM modem..
*
oh, thanks...

just curious cause the TM Point staff told me will contact me in a week and the TM people will go my house settle for me... i was thinking my house do nothing just wait they change the port to 4Mbps at their end biggrin.gif
squall0833
post Nov 3 2012, 01:24 PM

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QUOTE(vez @ Nov 2 2012, 09:47 PM)
oh, thanks...

just curious cause the TM Point staff told me will contact me in a week and the TM people will go my house settle for me... i was thinking my house do nothing just wait they change the port to 4Mbps at their end  biggrin.gif
*
actually they only need to change your port at their side

just to make sure your line is eligible to handle the 4Mbps rate so there's a technician or contractor will go there and make sure everything is working as it should

come to ur house, access to your modem, checking stats, and make a call to their station, pull the plug and put on 4Mbps, you lost ur DSL signal for a min, and modem stats updated, changed to 4Mbps, if it's stable and ok, the technician enable ur account from 512k/1Mbps to 4Mbps with their staff only web service, then speedtest,

if speed ok, done smile.gif

and they will still give u the free tm wifi modem even you already have ur own better modem


if speed test fail or the dsl line unstable / random dc or not reaching the 4Mbps speed, with bad SNR margin rate, too high attenuation

then they will suggest you to downgrade back to 1Mbps sad.gif

This post has been edited by squall0833: Nov 3 2012, 01:27 PM
dellshioo
post Nov 3 2012, 03:53 PM

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Hi,

Can anyone tell me 4mbps enough to stream live football or not. Thinking of upgrade. I normally use sopcast plugin on browser.

Thanks in advance.
ahcheap
post Nov 3 2012, 08:22 PM

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QUOTE(dellshioo @ Nov 3 2012, 03:53 PM)
Hi,

Can anyone tell me 4mbps enough to stream live football or not. Thinking of upgrade. I normally use sopcast plugin on browser. 

Thanks in advance.
*
I use 1mb to stream I think it's fast enuf so I think 4mb sure faster
SomethingSweet
post Nov 4 2012, 12:44 AM

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Ok. I can't torrent
So end up I use direct download
But max speed is 152kpbs only. WTF !!
I'm using 4mb stimix
I kena cap ? Is been more than a week

dellshioo
post Nov 4 2012, 04:54 AM

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QUOTE(ahcheap @ Nov 3 2012, 08:22 PM)
I use 1mb to stream I think it's fast enuf so I think 4mb sure faster
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Thx for the reply.
May I know what software you use?
ahcheap
post Nov 4 2012, 11:08 AM

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QUOTE(dellshioo @ Nov 4 2012, 04:54 AM)
Thx for the reply.
May I know what software you use?
*
Sop cast,, sometimes ppstream
LcBoy135z
post Nov 4 2012, 11:35 AM

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sorry of topic...

@ahcheap

can u do terminate streamyx service without penalties payment?
just asking if u can do that..

thanks
ay@m
post Nov 4 2012, 07:00 PM

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no if you're under contract...

QUOTE(LcBoy135z @ Nov 4 2012, 11:35 AM)
sorry of topic...

@ahcheap

can u do terminate streamyx service without penalties payment?
just asking if u can do that..

thanks
*
chbea
post Nov 5 2012, 10:44 AM

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1 question

i check unifi at Tm wedsite say no coverage.
does the unifi reseller also use TM wedsite to check ?
already 1 year still same, no coverage... whole taman already have..

beh than streamyx low upload speed... keep delay and lag ..
amirudin920927
post Nov 7 2012, 10:26 AM

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darkskies
post Nov 8 2012, 01:23 PM

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QUOTE(chbea @ Nov 5 2012, 10:44 AM)
1 question

i check unifi at Tm wedsite say no coverage.
does the unifi reseller also use TM wedsite to check ?
already 1 year still same, no coverage... whole taman already have..

beh than streamyx low upload speed... keep delay and lag ..
*
Sometimes it's best to try their email support. I not sure why but tmpoint staff will always say no to most package except 1mb or 512k package. I've been living in around banting for quite sometime. When i first transfer my streamyx to banting from subang , asked tmpoint they say don't have 4mbps in my area. After living for a year in banting, one day i came across a thread mentioning trying for the email support. I emailed and within 24hrs , it returned port eligble for 4mbps. Called tm careline, their register team told me yes too. Did some long verification with them and was told they will upgrade my line to 4mbps within a week.They literally read through most of the terms and condition on the phone -.-"..

Btw they mention on giving free wireless dect phone.But must take first mth bill and bring to tmpoint to claim.
Can i go to tmpoint to print the bill and claim there also 0.0? I previously told tmpoint to cancel my bill and they have not been sending any bills to my house.
zimorok
post Nov 8 2012, 09:01 PM

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Hi all, just want to ask a few question. pardon me if this question already been asnwered from the previous thread.

is my line capable of 4mbps package? i apply for 4mbps package but they give a 1mbps package. when i call, they said my area is NOT 4mbps-supported (based on their system). btw, seem like my area does not have a fibre optic cable as nobody seems to dig around burying a cable. please see the attach file.

thanks!
Attached Image
darkskies
post Nov 8 2012, 09:33 PM

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QUOTE(zimorok @ Nov 8 2012, 09:01 PM)
Hi all,  just want to ask a few question. pardon me if this question already been asnwered from the previous thread.

is my line capable of 4mbps package? i apply for 4mbps package but they give a 1mbps package. when i call, they said my area is NOT 4mbps-supported (based on their system). btw, seem like my area does not have a fibre optic cable as nobody seems to dig around burying a cable. please see the attach file.

thanks!
Attached Image
*
As i mention before. Go to the tm website. Use the email support. It'll take within a day or two for them to reply u.
I chose 4mbps because my area also no unifi.
zimorok
post Nov 8 2012, 09:41 PM

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QUOTE(darkskies @ Nov 8 2012, 09:33 PM)
As i mention before. Go to the tm website. Use the email support. It'll take within a day or two for them to reply u.
I chose 4mbps because my area also no unifi.
*
did you use
CODE
help@tm.com.my
?
darkskies
post Nov 8 2012, 10:11 PM

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yeap.
Though i use this to email them.It'll generate a standard format instead of us arranging the format ourself.Remember to select category as broadband. Most important to fill in is the telephone number tied to ur broadband.
vez
post Nov 9 2012, 12:23 AM

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just curious, the TM contractor have contact me but yet to come, but they already upgrade my streamyx to 4Mbps at the end.

He will come next week to give me free modem i guess, is there any fees or charges i suppose to pay him?

worry that some contractor may ask for it but not mandatory from TM.

Thanks in advance.


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darkskies
post Nov 9 2012, 12:37 PM

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only extra cabling wiring services requires fee from those technician i think.
The rest will not be charged. If got charge also on the bill instead of to the technician themselves.

andyliew97
post Nov 9 2012, 12:46 PM

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hey,anyone experiencing slow video buffering on youtube ? play game will dc, downlaod stuff max speed ( with IDM ) only 50kb/s .. My friend diff area with me also same prob, TM got maintenance is it ?
nymerine
post Nov 9 2012, 12:51 PM

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QUOTE(andyliew97 @ Nov 9 2012, 12:46 PM)
hey,anyone experiencing slow video buffering on youtube ? play game will dc, downlaod stuff max speed ( with IDM ) only 50kb/s .. My friend diff area with me also same prob, TM got maintenance is it ?
*
Smooth sailing here. Also protips buffering youtube is keep on refreshing the page until the video loads within 1-2seconds.
andyliew97
post Nov 9 2012, 12:57 PM

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QUOTE(nymerine @ Nov 9 2012, 12:51 PM)
Smooth sailing here. Also protips buffering youtube is keep on refreshing the page until the video loads within 1-2seconds.
*
ohhh , okay, btw can u access to tm website ? www.tm.com.my
zimorok
post Nov 11 2012, 02:46 PM

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QUOTE(darkskies @ Nov 8 2012, 10:11 PM)
yeap.
Though i use this to email them.It'll generate a standard format instead of us arranging the format ourself.Remember to select category as broadband. Most important to fill in is the telephone number tied to ur broadband.
*
your method is really helpful. they did reply me back in 24-hours and ask some question about my application. will update again once they sent another reply.biggrin.gif


Added on November 11, 2012, 2:52 pm
QUOTE(squall0833 @ Nov 3 2012, 01:24 PM)
actually they only need to change your port at their side

just to make sure your line is eligible to handle the 4Mbps rate so there's a technician or contractor will go there and make sure everything is working as it should
what do you mean by 'port at their side'?

i call my installer the other day and he said, he cannot find the 4mbps port at the DSLAM where my line in connected to. but he did test my line at said my house is capable of handling the 4mbps package.

This post has been edited by zimorok: Nov 11 2012, 02:52 PM
darkskies
post Nov 11 2012, 10:12 PM

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QUOTE(zimorok @ Nov 11 2012, 02:46 PM)
your method is really helpful. they did reply me back in 24-hours and ask some question about my application. will update again once they sent another reply.biggrin.gif


Added on November 11, 2012, 2:52 pm

what do you mean by 'port at their side'?

i call my installer the other day and he said, he cannot find the 4mbps port at the DSLAM where my line in connected to. but he did test my line at said my house is capable of handling the 4mbps package.
*
Port at their side i assume is referring to the DSLAM. Usually i think most users will provide their location/address to tmpoint customer service/helpline. Their system when entered with the provided information will usually return nothing. Maybe providing them with the service number*the tel no tied to ur streamyx* might yield a different result.
Just my guess.

Ur installer mention that it's capable of handling 4mbps means ur line is eligible for 4mbps. It's just that requires tm side to activate it only.
Their RM140 plan quite attractive. one wireless modem and one wireless dect phone free.Though i'll still put the useless modem aside lol. And unlike unifi , if landed property during thunderstorm =.="...... no streamyx for you. Unless you want the thunder to come in through your telephone line and fry off everything.
swissdec
post Nov 13 2012, 01:41 AM

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i have 1 question here...
recently, im upgrade my streamyx to 4mbps from 1 mbps..
the installer said it need i night to reach 4 mbps...
until now, i cant reach at that speed...(already 2 week after upgrade)
maximum 1.8mbps only...
i call/sms the installer, he said he will check..
then nothing..

what should i do now...?

This post has been edited by swissdec: Nov 13 2012, 01:41 AM
amadeo
post Nov 13 2012, 01:45 AM

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how long already after u uprade to 4mbps? if more than 2 weeks then warranty from installer finish already, u got to call 100. and also can u post your modem status screen shot?
zimorok
post Nov 13 2012, 11:48 AM

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QUOTE(darkskies @ Nov 11 2012, 10:12 PM)
Port at their side i assume is referring to the DSLAM. Usually i think most users will provide their location/address to tmpoint customer service/helpline. Their system when entered with the provided information will usually return nothing. Maybe providing them with the service number*the tel no tied to ur streamyx* might yield a different result.
Just my guess.

Ur installer mention that it's capable of handling 4mbps means ur line is eligible for 4mbps. It's just that requires tm side to activate it only.
Their RM140 plan quite attractive. one wireless modem and one wireless dect phone free.Though i'll still put the useless modem aside lol. And unlike unifi , if landed property during thunderstorm =.="...... no streamyx for you. Unless you want the thunder to come in through your telephone line and fry off everything.
*
some updates.

After the last email i sent to TM, someone call me(yesterday-12/11/12) and confirm that my area did support the 4mbps packages. when i ask, why i call TM 100 they said my area does not have the required port, she reply me back, "their system is not up to date". i feel like laughing when she said that. lol.

now, need to wait 3-working days for the 4mbps to come. thats what she told me.
darkskies
post Nov 13 2012, 05:04 PM

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QUOTE(zimorok @ Nov 13 2012, 11:48 AM)
some updates.

After the last email i sent to TM, someone call me(yesterday-12/11/12) and confirm that my area did support the 4mbps packages. when i ask, why i call TM 100 they said my area does not have the required port, she reply me back, "their system is not up to date". i feel like laughing when she said that. lol.

now, need to wait 3-working days for the 4mbps to come. thats what she told me.
*
Actually those tm helpline u call, they search by address not phone line number. So it's best to give them the number. Number will enable them to trace directly to their dslam database whether it's eligible or not. It's like tracing address on googlemap. Because malaysia's one street address got many type of name. When u try to search using name, sometimes it'll return nothing. But using coords, u can get the exact location.
Ur one is 3 days . I was told 7 days. They just upgrade my line to 4meg without calling me. Was streaming pps today , suddenly line disconnect. For 20mins line status down. Suddenly check back connected speed becomes 4092/512 from 1596/256. But speedtest to KL.. download 0.99 and upload 0.33 .... I assume they change the port capacity on the dslam to be 4meg. But bandwidth wasnt adjusted from tm's server.
ryei
post Nov 13 2012, 11:22 PM

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anyone know what is the best DNS ip address for streamyx 4mb?
Nyanmaru
post Nov 13 2012, 11:26 PM

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guys..wan ask..if use vpn for streamyx normal dl(not torrent) still get high speed ah?will i get almost the same speed as the package?btw baca sig ak no 2 plz.



This post has been edited by Nyanmaru: Nov 13 2012, 11:27 PM
pcdlsy
post Nov 14 2012, 05:08 AM

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QUOTE(swissdec @ Nov 13 2012, 01:41 AM)
i have 1 question here...
recently, im upgrade my streamyx to 4mbps from 1 mbps..
the installer said it need i night to reach 4 mbps...
until now, i cant reach at that speed...(already 2 week after upgrade)
maximum 1.8mbps only...
i call/sms the installer, he said he will check..
then nothing..

what should i do now...?
*
if not mistaken, your physical cap is currently capped at 2046 where you should have been capped 4096.

call the installer again. but normally after 14 days of installation, the warranty given by installer is gone.

have to call 100 and lodge a report.

good luck.
kailoonthedog
post Nov 17 2012, 03:24 AM

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Am i suitable to upgrade to 4Mbps???

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ahcheap
post Nov 17 2012, 09:10 AM

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QUOTE(kailoonthedog @ Nov 17 2012, 03:24 AM)
Am i suitable to upgrade to 4Mbps???

user posted image
*
Nt bad, need to submit the application only knw
glamour
post Nov 17 2012, 12:18 PM

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4mb if I do Speedtest. What is the minimum speed I should get? 380kpbs?
If I get 340kpbs. Should I call to complain?
Cause I can't watch YouTube HD720
Is very slow and keep buffering.
I tried restart even with different IP is the same problem

darkskies
post Nov 17 2012, 09:35 PM

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QUOTE(Nyanmaru @ Nov 13 2012, 11:26 PM)
guys..wan ask..if use vpn for streamyx normal dl(not torrent) still get high speed ah?will i get almost the same speed as the package?btw baca sig ak no 2 plz.
*
A short weird story on VPN.
VPN is a solution to tunnel your activity from your isp's traffic monitoring eyes. Like example u sent ur mail through tmnut post office. Before forwarding your mail, tmnut will try open up n peep what is inside. If it contains recipient to their wanted grp p2p. They will held up ur mail. Delaying it n slowing it or eventually they bring home the content for themselves. With VPN , u wrote ur mail in et language n it doesn't exist in any of our current language system. U send ur mail out to tmnut. Tmnut tries to open up n busybody only to scratch their head. They have no choice but to slam the mail directly out dissapointed. Ur mail gets forwarded to a recipient who understand ur et language. He helps u to properly decode everything before sending out to the true content to the true receiver.

diversity
post Nov 18 2012, 12:36 AM

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Hey guys, I read the first post, so this means that not every house would be able to upgrade to 4mbps? The reason why I'm still with my 512kbps streamyx instead of upgrading to unifi is that I'm currently renting a house, which means that theres a possibility that I might move around often. The fiber optic installation is free for now, but when I move they might charge me in the future. So I decided to play it safe, planning to go with streamyx 4mbps. But after reading the first post...hmm...
Nyanmaru
post Nov 18 2012, 05:24 AM

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QUOTE(darkskies @ Nov 17 2012, 09:35 PM)
A short weird story on VPN.
VPN is a solution to tunnel your activity from your isp's traffic monitoring eyes. Like example u sent ur mail through tmnut post office. Before forwarding your mail, tmnut will try open up n peep what is inside. If it contains recipient to their wanted grp p2p. They will held up ur mail. Delaying it n slowing it or eventually they bring home the content for themselves.  With VPN , u wrote ur  mail in et language n it doesn't exist in any of our current language system. U send ur mail out to tmnut. Tmnut tries to open up n busybody only to scratch their head. They have no choice but to slam the mail directly out dissapointed. Ur mail gets forwarded to a recipient who understand ur et language. He helps u to properly decode everything before sending out to the true content to the true receiver.
*
err..ya i know that..vpn's function..but when the throttle they imposed is removed..of coz will get better service rite?
ay@m
post Nov 19 2012, 08:50 AM

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if you test speedtest can get 4Mbps...should be OK already...

not all 720p youtube can watch and stream smoothly...

try watching gangnam MTV and let me know if 720p is smooth to you...

i know for my case...not all 720p clip works...but confirm gangnam can watch 720p consistently because i watched it many times already...hehehe...


QUOTE(glamour @ Nov 17 2012, 12:18 PM)
4mb if I do Speedtest. What is the minimum speed I should get? 380kpbs?
If I get 340kpbs. Should I call to complain?
Cause I can't watch YouTube HD720
Is very slow and keep buffering.
I tried restart even with different IP is the same problem
*
glamour
post Nov 19 2012, 11:19 AM

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QUOTE(ay@m @ Nov 19 2012, 08:50 AM)
if you test speedtest can get 4Mbps...should be OK already...

not all 720p youtube can watch and stream smoothly...

try watching gangnam MTV and let me know if 720p is smooth to you...

i know for my case...not all 720p clip works...but confirm gangnam can watch 720p consistently because i watched it many times already...hehehe...
*
when i done speedtest....malaysia or sg server
i only get 340kbps only...
i think it should be around 380kbps at least
i cant play hd 720p....is slow...unless i pause for a few minute...
darkskies
post Nov 19 2012, 09:46 PM

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It seems that the installer dude came to setup everything. He even login his tm account directly on my pc and update the details infront of me. But when he did a speedtest, he was surprised that the speed maintained at 1mbps instead of above 3mbps.
Was told to call him again to arrange another appointment on inspecting my connection.
=.= now i understand why they rarely introduce the 4mbps package. Seems like it isnt that easy to get everything hook up nicely lol.
pennzoil
post Nov 19 2012, 09:50 PM

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I installed mine on last Saturday, so far so good.
Modem able to capture 5mbps.

Ps. I've replace my 20+ years old phone cable with new one.....
darkskies
post Nov 20 2012, 11:20 AM

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beware that connected speed from ur modem side is different from doing speedtest.
My modem also connected 5119. But when speedtest is only 1mbps lol..
kaisam
post Nov 20 2012, 01:31 PM

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Can i know which DSL mode is best for Streamyx 4MB ?

DSL Mode: T1.413
DSL Mode: G.DMT
DSL Mode: ADSL2+
DSL Mode: ADSL2

Thank you. biggrin.gif
pennzoil
post Nov 20 2012, 04:15 PM

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QUOTE(darkskies @ Nov 20 2012, 11:20 AM)
beware that connected speed from ur modem side is different from doing speedtest.
My modem also connected 5119. But when speedtest is only 1mbps lol..
*
speedtest result 43x KB/s
nymerine
post Nov 20 2012, 06:31 PM

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I'm having minor difficulty connecting to EU and my US servers. Crapload of PL% along the route. Already reported. I hope they contact me back.
chbea
post Nov 21 2012, 09:39 AM

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QUOTE(nymerine @ Nov 20 2012, 06:31 PM)
I'm having minor difficulty connecting to EU and my US servers. Crapload of PL% along the route. Already reported. I hope they contact me back.
*
malaysia boleh, kampung champions
international tak boleh, useless
nymerine
post Nov 21 2012, 10:32 AM

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QUOTE(chbea @ Nov 21 2012, 09:39 AM)
malaysia boleh, kampung champions
international  tak boleh, useless
*
https://twitter.com/TMConnects/status/271075482223656960


Added on November 21, 2012, 10:48 amAlso, connection restored. biggrin.gif

This post has been edited by nymerine: Nov 21 2012, 10:48 AM
tango25
post Nov 25 2012, 02:50 AM

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Hi guys, just upgraded to 4MB/s few days ago from 1MB/s.


Before the upgrade, my torrent was able to download at 100 - 120kb/s
After Upgrading, how come it slows down less than 10kb/s. Occationally only 400kb/s. for few minutes.

I am aware of the p2p throttled. But how come 1MB is better than 4MB!!??
yellw22
post Nov 25 2012, 10:11 AM

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Downstream Upstream
SNR Margin : 17.5 22.0 db
Line Attenuation : 45.0 24.0 db
Data Rate : 1536 512 kbps

hi guys....can i upgrade from currently 512kbps to 4mbps?
kevyeoh
post Nov 25 2012, 01:06 PM

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i don't think it's your 4Mbps line problem...

these few days i noticed my download speed decreased significantly as well...not sure what's the problem...but I can confirm with you my 4Mbps line also seen reduction in download speed these few days...or at least past 1 week...

sweat.gif sweat.gif sweat.gif

QUOTE(tango25 @ Nov 25 2012, 02:50 AM)
Hi guys, just upgraded to 4MB/s few days ago from 1MB/s.
Before the upgrade, my torrent was able to download at 100 - 120kb/s
After Upgrading, how come it slows down less than 10kb/s. Occationally only 400kb/s. for few minutes.

I am aware of the p2p throttled. But how come 1MB is better than 4MB!!??
*
tango25
post Nov 25 2012, 01:55 PM

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QUOTE(kevyeoh @ Nov 25 2012, 01:06 PM)
i don't think it's your 4Mbps line problem...

these few days i noticed my download speed decreased significantly as well...not sure what's the problem...but I can confirm with you my 4Mbps line also seen reduction in download speed these few days...or at least past 1 week...

sweat.gif  sweat.gif  sweat.gif
*
It just happens to my torrent downloads.. direct download is still 400kb/s +/- though...
nymerine
post Nov 25 2012, 02:08 PM

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QUOTE(yellw22 @ Nov 25 2012, 10:11 AM)
Downstream      Upstream   
SNR Margin  :            17.5              22.0  db
Line Attenuation  :    45.0                24.0  db
  Data Rate  :          1536                512  kbps

hi guys....can i upgrade from currently 512kbps to 4mbps?
*
You can but the connectivity will be terrible with SNR margin that low

QUOTE(kevyeoh @ Nov 25 2012, 01:06 PM)
i don't think it's your 4Mbps line problem...

these few days i noticed my download speed decreased significantly as well...not sure what's the problem...but I can confirm with you my 4Mbps line also seen reduction in download speed these few days...or at least past 1 week...

sweat.gif  sweat.gif  sweat.gif
*
Nope, it's just fine here, make sure you file a complaint to them.

QUOTE(tango25 @ Nov 25 2012, 01:55 PM)
It just happens to my torrent downloads.. direct download is still 400kb/s +/- though...
*
Streamyx works in mysterious way, you might want to check few pages back, we already discussed and dismissed this matter.
Also check : https://forum.lowyat.net/topic/2555639
kevyeoh
post Nov 25 2012, 05:10 PM

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same here...my torrents also experiencing slowdown....
hmmm...

QUOTE(tango25 @ Nov 25 2012, 01:55 PM)
It just happens to my torrent downloads.. direct download is still 400kb/s +/- though...
*
tango25
post Nov 25 2012, 08:08 PM

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QUOTE(nymerine @ Nov 25 2012, 02:08 PM)
You can but the connectivity will be terrible with SNR margin that low
Nope, it's just fine here, make sure you file a complaint to them.
Streamyx works in mysterious way, you might want to check few pages back, we already discussed and dismissed this matter.
Also check : https://forum.lowyat.net/topic/2555639
*
Are you saying Streamyx Unthrottled their connection for awhile?
And now they throttled it back?
yellw22
post Nov 25 2012, 08:23 PM

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QUOTE(nymerine @ Nov 25 2012, 02:08 PM)
You can but the connectivity will be terrible with SNR margin that low
Nope, it's just fine here, make sure you file a complaint to them.
Streamyx works in mysterious way, you might want to check few pages back, we already discussed and dismissed this matter.
Also check : https://forum.lowyat.net/topic/2555639
*
what you mean by terrible connectivity? it means that i will dc frequently?
is there anyway to change my SNR margin?
thanks in advance biggrin.gif
nymerine
post Nov 25 2012, 08:50 PM

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QUOTE(tango25 @ Nov 25 2012, 08:08 PM)
Are you saying Streamyx Unthrottled their connection for awhile?
And now they throttled it back?
*
No such thing, probably a system glitch.

QUOTE(yellw22 @ Nov 25 2012, 08:23 PM)
what you mean by terrible connectivity? it means that i will dc frequently?
is there anyway to change my SNR margin?
thanks in advance biggrin.gif
*
Yes, your snr margin will go lower when you're given higher speed. Lower the SNR margin, higher the rate of disconnection. You can't change your SNR Margin.
crapp0
post Nov 26 2012, 03:52 PM

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QUOTE(nymerine @ Nov 25 2012, 08:50 PM)
No such thing, probably a system glitch.
Yes, your snr margin will go lower when you're given higher speed. Lower the SNR margin, higher the rate of disconnection. You can't change your SNR Margin.
*
Not sure about system glitch but my 1MB connection now throttled down to 10kb. Started around 4 days ago, before that i could get a decent speed on torrents, now everything, even linux distro torrents are down to a slow crawl.
nymerine
post Nov 26 2012, 07:15 PM

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QUOTE(crapp0 @ Nov 26 2012, 03:52 PM)
Not sure about system glitch but my 1MB connection now throttled down to 10kb. Started around 4 days ago, before that i could get a decent speed on torrents, now everything, even linux distro torrents are down to a slow crawl.
*
P2P throttle starts few years ago, not few days ago. It's a possibility that system glitch lasted that long. Torrents are still P2P no matter what kind of torrent.
yellw22
post Nov 26 2012, 08:17 PM

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QUOTE(nymerine @ Nov 25 2012, 08:50 PM)
No such thing, probably a system glitch.
Yes, your snr margin will go lower when you're given higher speed. Lower the SNR margin, higher the rate of disconnection. You can't change your SNR Margin.
*
wa...so even changing copper wire or change a new port also unable to increase my SNR margin?
does it means that i have to moved to somewhere else to get better speed?@@
crapp0
post Nov 26 2012, 09:49 PM

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QUOTE(nymerine @ Nov 26 2012, 07:15 PM)
P2P throttle starts few years ago, not few days ago. It's a possibility that system glitch lasted that long. Torrents are still P2P no matter what kind of torrent.
*
Well that's really shitty since p2p is just tech. Nothing illegal with it.

So far I have experienced sporadic torrent slowdowns but that was like a period of a day or two. This however seems to be persistent.
dannychen
post Nov 26 2012, 10:48 PM

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QUOTE(kaisam @ Nov 20 2012, 01:31 PM)
Can i know which DSL mode is best for Streamyx 4MB ?

DSL Mode: T1.413
DSL Mode: G.DMT
DSL Mode: ADSL2+
DSL Mode: ADSL2

Thank you.    biggrin.gif
*
ADSL2+ is the best.
kaisam
post Nov 27 2012, 10:44 AM

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QUOTE(dannychen @ Nov 26 2012, 10:48 PM)
ADSL2+ is the best.
*
so u now use ADSL2+ for ur 4MB line ?

and ur ping is how many ms ?

mine 1 is 55-65ms. sweat.gif

Thank you. biggrin.gif

This post has been edited by kaisam: Nov 27 2012, 10:48 AM
Shoot@M3
post Nov 27 2012, 04:10 PM

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guys, can i check with you all
if subscribe to 4mbps streamyx, how much email storage space they give you?
dannychen
post Nov 27 2012, 09:48 PM

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QUOTE(Shoot@M3 @ Nov 27 2012, 04:10 PM)
guys, can i check with you all
if subscribe to 4mbps streamyx, how much email storage space they give you?
*
you get 4mb mailbox storage by default.

Pricing List
Size Monthly Fee
4 MB Free
10 MB Free
15 MB RM 2.00
20 MB RM 4.00
25 MB RM 6.00
X MB, X Start from 10 in increment of 5 MB (X-10)/5 * RM 2.00
haobeck
post Nov 28 2012, 04:28 PM

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Hi there,

Im having a problem here.

My brother house using 4mbps streamyx and now he is oversea.
I connect his account via my own house but only can get 2mbps. Is there any setting v d modem??

Thanks!
nymerine
post Nov 28 2012, 08:26 PM

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QUOTE(haobeck @ Nov 28 2012, 04:28 PM)
Hi there,

Im having a problem here.

My brother house using 4mbps streamyx and now he is oversea.
I connect his account via my own house but only can get 2mbps. Is there any setting v d modem??

Thanks!
*
You have to call technician to raise port cap to 4Mbps.
killerex
post Nov 28 2012, 08:33 PM

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hi guys, i just sign the forms and everything yesterday to upgrade for 4mbps. just wondering how long does it usually take for the technician to arrive? cannot wait already i want fast speed! drool.gif drool.gif
tai_digidestany
post Nov 29 2012, 07:55 PM

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Guys, as for torrent, to whom experience slow connection; DO NOT USE BITTORRENT OR UTORRENT because TM system are monitoring those software in their port. Kena tangkap by the sistem, then your torrent speed slows down.

Solution:

Download Free Download Manager. It support torrent downloading. So far is excellent.
MrSpeedy
post Nov 30 2012, 10:36 AM

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QUOTE(tai_digidestany @ Nov 29 2012, 07:55 PM)
Guys, as for torrent, to whom experience slow connection; DO NOT USE BITTORRENT OR UTORRENT because TM system are monitoring those software in their port. Kena tangkap by the sistem, then your torrent speed slows down.

Solution:

Download Free Download Manager. It support torrent downloading. So far is excellent.
*
bro, show its website,
and a little screenshots please...
BugFace
post Nov 30 2012, 12:06 PM

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QUOTE(Shoot@M3 @ Nov 27 2012, 04:10 PM)
guys, can i check with you all
if subscribe to 4mbps streamyx, how much email storage space they give you?
*
Personally I won't trust TM's email service. About 2years ago, I was corresponding with TM support regarding some tm issues, I use TM's webmail as at the time I didn't bother to install email client. One day suddenly all my emails within their server was gone.

Now that I have no issues with them... since then till now all the spam/rubbish crap emails are still in there. Very suspicious. I have since moved to gmail for my email services.
haobeck
post Nov 30 2012, 12:17 PM

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QUOTE(nymerine @ Nov 28 2012, 08:26 PM)
You have to call technician to raise port cap to 4Mbps.
*
But is at my house, not his house, do u think d technician will raise for me??
Terence573
post Nov 30 2012, 01:48 PM

wow!!!!!
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guys wanna ask.

anyone using xunlei offline here?

I'm planning to upgrade to 4mbps streamyx.

will it reach to the speed of 4mbps for download?

so far I'm using 1mb and it can still reach 100kbps or more for download.
glamour
post Nov 30 2012, 03:25 PM

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QUOTE(Terence573 @ Nov 30 2012, 01:48 PM)
guys wanna ask.

anyone using xunlei offline here?

I'm planning to upgrade to 4mbps streamyx.

will it reach to the speed of 4mbps for download?

so far I'm using 1mb and it can still reach 100kbps or more for download.
*
i'm using xunlei vip

been using for 7 months..full speed 400++
but last month..cannot get full speed....end up use vpn...

Adriel
post Nov 30 2012, 03:56 PM

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QUOTE(tai_digidestany @ Nov 29 2012, 07:55 PM)
Guys, as for torrent, to whom experience slow connection; DO NOT USE BITTORRENT OR UTORRENT because TM system are monitoring those software in their port. Kena tangkap by the sistem, then your torrent speed slows down.

Solution:

Download Free Download Manager. It support torrent downloading. So far is excellent.
*
Wow didn't know TM was this good to know what software you use to download, this is new to most of us!! Now I don't dare post anything already later they ban me from using their services cause it is like you saying they can monitor me or remote desktop me and see what I type or do!! Die lar tis now I too scare to play my Diablo, later they steal my ingame item how lar this.

I suggest we request help from legandary Bi*chChecker.

(Just had to reply rclxms.gif )


By the way, been on 4mb for 2 months now and they started to trottle my torrent speed few days ago after downloading tons of files lol. No problem with direct http download only torrent and now my diablo 3 game seems to be getting high ms ping too 300-500ms how to play game ;|

This post has been edited by Adriel: Nov 30 2012, 04:00 PM
Shoot@M3
post Nov 30 2012, 05:04 PM

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From: Kota Kinabalu, Orang Utan Clan o.O



ah icic, guess still the same service and size then
I thought they will give bigger size mailbox
oh well..
thx for the info
QUOTE(dannychen @ Nov 27 2012, 09:48 PM)
you get 4mb mailbox storage by default.

Pricing List
Size Monthly Fee
4 MB Free
10 MB Free
15 MB RM 2.00
20 MB RM 4.00
25 MB RM 6.00
X MB, X Start from 10 in increment of 5 MB (X-10)/5 * RM 2.00
*
ic, i've been using for >5 years now and no prob for me yet
got lots of times before that I couldn't login after clear payment, that was all
yeah i just use it for once a while occassion, nothing much in there for me
use it to register account online so they spam in it biggrin.gif
yeah true better go for others if want a reliable email service
QUOTE(BugFace @ Nov 30 2012, 12:06 PM)
Personally I won't trust TM's email service. About 2years ago, I was corresponding with TM support regarding some tm issues, I use TM's webmail as at the time I didn't bother to install email client. One day suddenly all my emails within their server was gone.

Now that I have no issues with them... since then till now all the spam/rubbish crap emails are still in there. Very suspicious. I have since moved to gmail for my email services.
*
This post has been edited by Shoot@M3: Nov 30 2012, 05:06 PM
j-insigh
post Nov 30 2012, 05:20 PM

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it is very weird that some areas in PG cant get 4mb. sad.gif back in Besut, I can get 4MB, but now i transfer my steamyx back PG, they told me they had to downgrade to 1MB. real pain in the ass
tai_digidestany
post Nov 30 2012, 05:31 PM

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QUOTE(MrSpeedy @ Nov 30 2012, 10:36 AM)
bro, show its website,
and a little screenshots please...
*
You can get the Free Download Manager at Download.com

Here is the screenshot. Baru bukak the torrent...that's why still 100> KBps.

user posted image
j-insigh
post Nov 30 2012, 05:50 PM

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did nearly all users here use google dns? biggrin.gif does it help increase our torenting speed?
Terence573
post Nov 30 2012, 06:36 PM

wow!!!!!
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QUOTE(glamour @ Nov 30 2012, 04:25 PM)
i'm using xunlei vip

been using for 7 months..full speed 400++
but last month..cannot get full speed....end up use vpn...
*
ive bought another 1 year for the vip...

but im now suffering with 1mbps.

still no caps done to me.

unless like last time they blocked xunlei in which offline servers cannot even login.
yellw22
post Nov 30 2012, 11:11 PM

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guys....i just upgrade my package to 4mbps today and i just notice that my SNR margin has been dropped from 17db to 9db >.<"

so,you guys think that my housing area can support 4mbps?
or the contractor will hlp me to check the wiring in order to achieve higher snr margin?
ILECHZ
post Dec 1 2012, 09:23 AM

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Guys i Just upgraded to 4mbps on June 2012 With a 12 Months or 24 Months Contract Right? If i wan change to unifi now can straight terminate streamyx 4mbps and upgrade to unifi without paying any penalty?
ahcheap
post Dec 1 2012, 01:03 PM

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QUOTE(ILECHZ @ Dec 1 2012, 09:23 AM)
Guys i Just upgraded to 4mbps on June 2012 With a 12 Months or 24 Months Contract Right? If i wan change to unifi now can straight terminate streamyx 4mbps and upgrade to unifi without paying any penalty?
*
Yes u can
yellw22
post Dec 1 2012, 06:11 PM

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QUOTE(ahcheap @ Dec 1 2012, 01:03 PM)
Yes u can
*
hi~do you know is it neccessary to meet the SNR and line attentuation requirement to get support of 4mbps?
ahcheap
post Dec 1 2012, 06:41 PM

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QUOTE(yellw22 @ Dec 1 2012, 06:11 PM)
hi~do you know is it neccessary to meet the SNR and line attentuation requirement to get support of 4mbps?
*
Normally I wil just ask my customer to pm me their details to check will be more accurate and faster

Streamyx username
Telephone line no
Streamyx owner's Ic number
yellw22
post Dec 1 2012, 08:39 PM

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QUOTE(ahcheap @ Dec 1 2012, 06:41 PM)
Normally I wil just ask my customer to pm me  their details to check will be more accurate and faster

Streamyx username
Telephone line no
Streamyx owner's  Ic number
*
hi...i had ask some of tm dealer and they told me my location can support 4mbps but the problems is my SNR margin quite low.So, i afraid thats the reason i cant get 4mbps
powerwoot
post Dec 1 2012, 09:00 PM

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QUOTE(yellw22 @ Dec 1 2012, 08:39 PM)
hi...i had ask some of tm dealer and they told me my location can support 4mbps but the problems is my SNR margin quite low.So, i afraid thats the reason i cant get 4mbps
*
The rules of higher SNR and lower attenuation is the key here, if they are installing 4mbps for you I am afraid the speed performance will be below satisfaction.

yellw22
post Dec 1 2012, 09:35 PM

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QUOTE(powerwoot @ Dec 1 2012, 09:00 PM)
The rules of higher SNR and lower attenuation is the key here, if they are installing 4mbps for you I am afraid the speed performance will be below satisfaction.
*
can i improve my SNR margin if i ask them to change the wire from the telephone pole or just check the wire for me?
powerwoot
post Dec 2 2012, 06:47 AM

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QUOTE(yellw22 @ Dec 1 2012, 09:35 PM)
can i improve my SNR margin if i ask them to change the wire from the telephone pole or just check the wire for me?
*
Yes, you can always ask them to change the cabling from pole to your house, they'll send over the contractor to do the job but with some charges. For a beginning you can replace the splitter and try different modem/router, some ppl find their line quality much improved.
yellw22
post Dec 2 2012, 05:22 PM

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QUOTE(powerwoot @ Dec 2 2012, 06:47 AM)
Yes, you can always ask them to change the cabling from pole to your house, they'll send over the contractor to do the job but with some charges. For a beginning you can replace the splitter and try different modem/router, some ppl find their line quality much improved.
*
oh...but i just apply an upgrade to 4mbps last week~so i guess the technician will check for me on next couple of days,if they found out my SNR margin is below the requirement....will they change the wire for me?or they just suggest me to downgrade blink.gif
EddyG
post Dec 2 2012, 11:00 PM

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I need a little help here. Im staying in cyberjaya and my housemate just switched the internet from 2mb
to 4mb. tm guys gave us a new modem. innacomm w3400v6. Now my wifi is horrible. i cant even load google on my laptop. other housemates also having the same problem. i know it isnt my laptop problem as i was back in kl and the wifi worked fine. currently using my phone to post this. Cant tahan this line. Any suggestions what to do?
ikengkai
post Dec 3 2012, 10:34 AM

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QUOTE(yellw22 @ Dec 1 2012, 09:35 PM)
can i improve my SNR margin if i ask them to change the wire from the telephone pole or just check the wire for me?
*
Sometime, the SNR may cause by your own house telephone line problem. If they use the device to test the wire end before enter your house, the SNR is high, then you may want to re-lay your house cable. sweat.gif
Intrigue
post Dec 3 2012, 02:23 PM

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did the BT throttling back again?
Jigoku
post Dec 3 2012, 04:17 PM

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Anyone facing torrent throttle? I am looking at 5kbs when connected to 40 peers thats 100%
ay@m
post Dec 4 2012, 12:44 PM

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Damn it.... I have the same issue... BT very slow.... Recently only... 2 weeks ago i think no issue.....


Added on December 4, 2012, 12:46 pmModem router issue. Just go buy a better one. Wireless N+ or something like that.

I have same issue... The free router not good enough.

QUOTE(EddyG @ Dec 2 2012, 11:00 PM)
I need a little help here. Im staying in cyberjaya and my housemate just switched the internet from 2mb
to 4mb. tm guys gave us a new modem. innacomm w3400v6. Now my wifi is horrible. i cant even load google on my laptop. other housemates also having the same problem. i know it isnt my laptop problem as i was back in kl and the wifi worked fine. currently using my phone to post this. Cant tahan this line. Any suggestions what to do?
*
This post has been edited by ay@m: Dec 4 2012, 12:46 PM
mytmnet
post Dec 4 2012, 01:22 PM

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I just 260 meter from the DSLAM and got the almost perfect signal...
But... still can't get the 4Mbps package as the DSLAM of mine actually a remote DSLAM.
And that one actually 4.35KM from the MDF. rclxub.gif

But why the remote DSLAM distance count into the total distance? I thought DSLAM and MDF connected via ATM is enough to provide 4Mbps package. doh.gif


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tai_digidestany
post Dec 4 2012, 06:32 PM

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Use Free Download Manager as your torrent client.
powerwoot
post Dec 4 2012, 07:53 PM

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QUOTE(yellw22 @ Dec 2 2012, 05:22 PM)
oh...but i just apply an upgrade to 4mbps last week~so i guess the technician will check for me on next couple of days,if they found out my SNR margin is below the requirement....will they change the wire for me?or they just suggest me to downgrade  blink.gif
*
The good technician will advice you the true situation either you are good to proceed or not. Some will just set up for you without really care the overall quality. Laying out new cables will be done by different contractor and not by the the technician. If you are thinking to change the new cable you have to go to TM Point and ask them, they'll assign a new wiring contractor to do the job. Please be remember streamyx technician/installer and wiring contractor are not the same.
kazibul
post Dec 5 2012, 02:08 AM

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hi guys..i saw some advetise on internet said they can boost up streamyx 384 or 512 kbps or 1mbps user speed..

they r many service offered ny scumbag rite now targetting streamyx 384 or 512 kbps user to boost their streamyx a higher speed like they are using 2mbps or 4mbps streamyx account..maybe the service provider will charge them between rm100 or rm200 ...i think their modus operandi by hijack 4mbps user account...result of that maybe 4mbps account owner who be hijack got slor or prob..

i just guess but no proof..if this r true hope this scumbag thrown into jail immedietely..
EddyG
post Dec 5 2012, 08:52 AM

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QUOTE(ay@m @ Dec 4 2012, 12:44 PM)
Damn it.... I have the same issue... BT very slow.... Recently only... 2 weeks ago i think no issue.....


Added on December 4, 2012, 12:46 pmModem router issue. Just go buy a better one. Wireless N+ or something like that.

I have same issue... The free router not good enough.
*
I have a good signal from the wifi. normally would be around 4-5 bars. Even so I cant load anything. The router is just about 10 meters away from me passing through 2 walls.
DannySia
post Dec 5 2012, 11:18 AM

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i called 100 to upgrade my streamyx from 512kbps to 4mbps jus now.. they checked my phonenumber and say my area got 4mbps coverage.. now waiting for technician to come to my house.. so excited!! ;d

is there anything i need to ask the techinician about?
any tips??
nymerine
post Dec 5 2012, 01:45 PM

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QUOTE(DannySia @ Dec 5 2012, 11:18 AM)
i called 100 to upgrade my streamyx from 512kbps to 4mbps jus now.. they checked my phonenumber and say my area got 4mbps coverage.. now waiting for technician to come to my house.. so excited!! ;d

is there anything i need to ask the techinician about?
any tips??
*
no tips, just welcoming you to 4Mbps club. rclxms.gif
and oh yeah, if you have any problem with your internet, immediately contact TM, not come and rant in forum first as you can see there's tones of rants goes unreported in various threads because they decides to kecoh here instead of reporting problem.

Added on December 5, 2012, 1:47 pm
QUOTE(kazibul @ Dec 5 2012, 02:08 AM)
hi guys..i saw some advetise on internet said they can boost up streamyx 384 or 512 kbps or 1mbps user speed..

they r many service offered ny scumbag rite now  targetting streamyx 384 or 512 kbps user to boost their streamyx a higher speed like they are using 2mbps or 4mbps streamyx account..maybe the service provider will charge them between rm100 or rm200 ...i think their modus operandi by hijack 4mbps user account...result of that maybe 4mbps account owner who be hijack got slor or prob..

i just guess but no proof..if this r true hope this scumbag thrown into jail immedietely..
*
Hijacked account will be recovered real fast so it's not possible to make profit by hijacking them.

This post has been edited by nymerine: Dec 5 2012, 01:57 PM
AhBoy~~
post Dec 5 2012, 04:48 PM

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any 4mbps user always receive call from tm agent ask to upgrade Unifi? so annoying
glamour
post Dec 5 2012, 08:58 PM

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user posted image


any helps?
it keep dc

This post has been edited by glamour: Dec 5 2012, 09:03 PM
ikengkai
post Dec 5 2012, 10:30 PM

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QUOTE(glamour @ Dec 5 2012, 08:58 PM)
user posted image
any helps?
it keep dc
*
The downstream SNR look good. This is capture on day time, or night time?
Should be while internet running good? U might want to capture it night time... mostly internet SNR got affected at night.

Also, your modem SNR value is changing, or constant? Some modem just show initial value, and never changing... the SNR value actually is constantly up/down... if you have a modem that show SNR value up/down, it more easy to debug.
glamour
post Dec 5 2012, 11:06 PM

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QUOTE(ikengkai @ Dec 5 2012, 10:30 PM)
The downstream SNR look good. This is capture on day time, or night time?
Should be while internet running good? U might want to capture it night time... mostly internet SNR got affected at night.

Also, your modem SNR value is changing, or constant? Some modem just show initial value, and never changing... the SNR value actually is constantly up/down... if you have a modem that show SNR value up/down, it more easy to debug.
*
i just took it around 8pm i think....
maybe i try with Tplink modem....
but i try run speed test...the speed i get is around 2000++ before this was 4000++
keep dc too..

user posted image



This post has been edited by glamour: Dec 5 2012, 11:11 PM
PowerSlide
post Dec 6 2012, 10:03 AM

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torrent throttled badly since last week..sigh sad.gif
ikengkai
post Dec 6 2012, 11:25 AM

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QUOTE(glamour @ Dec 5 2012, 11:06 PM)
i just took it around 8pm i think....
maybe i try with Tplink modem....
but i try run speed test...the speed i get is around 2000++ before this was 4000++
keep dc too..
Your SNR and Line Attenuation look good. If the value continue to stay at this, it should be fine.
Would it be Telekom side port / hardware problem? Anyway, do your TPLink modem SNR value change from time to time to reflect the real SNR value? Not all modem support this, some modem only capture the value 1 time, and display that value forever although in real case it fluctuate. If your modem with real time SNR value display, it more easy to root-cause ur problem.
soulfly
post Dec 6 2012, 11:50 AM

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finally upgraded my Streamyx from 1Mbps package (actual speed 1.5Mbps) to 4Mbps.

thanks so much to bro ahcheap for the help rclxms.gif

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glamour
post Dec 6 2012, 12:46 PM

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QUOTE(ikengkai @ Dec 6 2012, 11:25 AM)
Your SNR and Line Attenuation look good. If the value continue to stay at this, it should be fine.
Would it be Telekom side port / hardware problem?  Anyway, do your TPLink modem SNR value change from time to time to reflect the real SNR value? Not all modem support this, some modem only capture the value 1 time, and display that value forever although in real case it fluctuate. If your modem with real time SNR value display, it more easy to root-cause ur problem.
*
i keep refreshing it...but not much changes...
today i can connect...but is freaking slow...
even lowyat website is hard to open..it will stop loading half way....
i'm not sure what went wrong actually...
i got two modem at home..use both also same...
now the problem is less dc...is connected but is not loading the page...keep waiting waiting
even speed test is like 200 to 500 only? more worst than yesterday night

session hang?
rclxub.gif

thanks for your help...
nymerine
post Dec 6 2012, 12:47 PM

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QUOTE(glamour @ Dec 6 2012, 12:46 PM)
i keep refreshing it...but not much changes...
today i can connect...but is freaking slow...
even lowyat website is hard to open..it will stop loading half way....
i'm not sure what went wrong actually...
i got two modem at home..use both also same...
now the problem is less dc...is connected but is not loading the page...keep waiting waiting
even speed test is like 200 to 500 only? more worst than yesterday night

session hang?
rclxub.gif

thanks for your help...
*
Wired? Wireless?
glamour
post Dec 6 2012, 12:51 PM

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QUOTE(nymerine @ Dec 6 2012, 12:47 PM)
Wired? Wireless?
*
wired on pc
try wireless on my iphone also wont load
very slow....
but all the lights is up....
can open lowyat website...but it load half way..
try p1 speedtest....need to wait for sometimes..then only it can run ...but is around 200 to 500
used to be 4000+
nymerine
post Dec 6 2012, 12:53 PM

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QUOTE(glamour @ Dec 6 2012, 12:51 PM)
wired on pc
try wireless on my iphone also wont load
very slow....
but all the lights is up....
can open lowyat website...but it load half way..
try p1 speedtest....need to wait for sometimes..then only it can run ...but is around 200 to 500
used to be 4000+
*
That baffles me, different router used, SNR margin is near perfect, wired. sweat.gif
Ask technician come?
DannySia
post Dec 6 2012, 01:01 PM

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QUOTE(soulfly @ Dec 6 2012, 11:50 AM)
finally upgraded my Streamyx from 1Mbps package (actual speed 1.5Mbps) to 4Mbps.

thanks so much to bro ahcheap for the help rclxms.gif

user posted image
*
hi bro, how long it take for the techinician to fix everything for u after u apply? im from miri too.. can't wait for the technician to come cry.gif cry.gif
glamour
post Dec 6 2012, 01:01 PM

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QUOTE(nymerine @ Dec 6 2012, 12:53 PM)
That baffles me, different router used, SNR margin is near perfect, wired.  sweat.gif
Ask technician come?
*
yeah he come on tuesday
he just say is hang...he call somebody to reset it..then ok
so i already sign no problem
but is still the same again...
i just called him..ask him 2 do the same thing....
will try again when at home
is this session hang? i try google for answer..
but now i wanna change my streamyx password also cannot..the website doing upgrading..
rclxub.gif
thank you alot for your prompt reply....i appreciate for the help

nymerine
post Dec 6 2012, 01:04 PM

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QUOTE(glamour @ Dec 6 2012, 01:01 PM)
yeah he come on tuesday
he just say is hang...he call somebody to reset it..then ok
so i already sign no problem
but is still the same again...
i just called him..ask him 2 do the same thing....
will try again when at home
is this session hang? i try google for answer..
but now i wanna change my streamyx password also cannot..the website doing upgrading..
rclxub.gif
thank you alot for your prompt reply....i appreciate for the help
*
Just make a new report, tell to TM CS the problem came back.
yellw22
post Dec 6 2012, 08:54 PM

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i just upgrade from 512kbps to 4mbps on last friday....but i still havent receive any phone call from contractor to tell me whether i can get 4mbps or not....will they put me on the waiting list and dont even bother to call me?>.<"
kevyeoh
post Dec 6 2012, 11:39 PM

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recently very bad connection from Streamyx....can only achieve about 3.2Mbps based on speed test result...

previously...always get 4.00 or 3.9Mbps connection....

damn streamyx.... i used to sing praise on Streamyx....but past two weeks....a bit disappointed with Streamyx....
ikengkai
post Dec 6 2012, 11:57 PM

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QUOTE(kevyeoh @ Dec 6 2012, 11:39 PM)
recently very bad connection from Streamyx....can only achieve about 3.2Mbps based on speed test result...

previously...always get 4.00 or 3.9Mbps connection....

damn streamyx.... i used to sing praise on Streamyx....but past two weeks....a bit disappointed with Streamyx....
*
No problem in PG. Look good recently, after they fix the northern region exchange server issue.

user posted image


Added on December 7, 2012, 12:00 am
QUOTE(glamour @ Dec 6 2012, 12:46 PM)
i keep refreshing it...but not much changes...
today i can connect...but is freaking slow...
even lowyat website is hard to open..it will stop loading half way....
i'm not sure what went wrong actually...
i got two modem at home..use both also same...
now the problem is less dc...is connected but is not loading the page...keep waiting waiting
even speed test is like 200 to 500 only? more worst than yesterday night

session hang?
rclxub.gif

thanks for your help...
*
Your dc issue happen in night only? Can you try at day time? Just want to confirm is TM side problem, or your problem. If in day time (9am - 4pm) your streamyx is okay and no DC, and the DC happen in night time only, this would tell is electrical noise issue that causing the DC.



This post has been edited by ikengkai: Dec 7 2012, 12:00 AM
kevyeoh
post Dec 7 2012, 12:04 AM

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mine here....

user posted image

This post has been edited by kevyeoh: Dec 7 2012, 12:05 AM
ikengkai
post Dec 7 2012, 12:12 AM

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QUOTE(kevyeoh @ Dec 7 2012, 12:04 AM)
mine here....

user posted image
*
May be you can try streamyx own speedtest site:
http://speedtest.streamyx.com.my/index1.php

If this not perform up to expectation, it due to line problem liao...
nymerine
post Dec 7 2012, 12:27 AM

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I was given choice previous day,
5Mbps + Locked IP range
or
4Mbps + Free IP range.
I just 2nd option of course.. having various IP is gooding.
glamour
post Dec 7 2012, 12:49 PM

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QUOTE(ikengkai @ Dec 6 2012, 11:57 PM)
No problem in PG. Look good recently, after they fix the northern region exchange server issue.

user posted image


Added on December 7, 2012, 12:00 am

Your dc issue happen in night only? Can you try at day time? Just want to confirm is TM side problem, or your problem. If in day time (9am - 4pm) your streamyx is okay and no DC, and the DC happen in night time only, this would tell is electrical noise issue that causing the DC.
*
So just wondering how to solve this problem?
Change the cooper wire?
ken120
post Dec 7 2012, 01:04 PM

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Been upgraded to 4mpbs for 5 months already, so far no any speed throttle on direct download and P2P download..but recently keep dc when heavy rain, is any one face the same problem with me as keep dc while heavy rain?
rEvivEd-
post Dec 7 2012, 02:21 PM

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My downstream is 4096 how do I raise
It higher? Anyone can help?
ken120
post Dec 7 2012, 03:01 PM

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QUOTE(rEvivEd- @ Dec 7 2012, 02:21 PM)
My downstream is 4096 how do I raise
It higher? Anyone can help?
*
can't raise it...it's the minimum value for the 4mpbs biggrin.gif biggrin.gif
rEvivEd-
post Dec 7 2012, 04:00 PM

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QUOTE(ken120 @ Dec 7 2012, 03:01 PM)
can't raise it...it's the minimum value for the 4mpbs  biggrin.gif  biggrin.gif
*
But how come some got higher ah??
kino318
post Dec 7 2012, 05:19 PM

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QUOTE(rEvivEd- @ Dec 7 2012, 04:00 PM)
But how come some got higher ah??
*
call TM and request the download port to set as 5mbps.
DannySia
post Dec 7 2012, 06:00 PM

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got this speed right after the technician set up everything.. my snr and etc2 are quit high in value.. sweat.gif
ken120
post Dec 7 2012, 06:53 PM

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QUOTE(rEvivEd- @ Dec 7 2012, 04:00 PM)
But how come some got higher ah??
*
SNR margin and Line attenuation case...some will need higher rate in achieve the 4mpbs speed.. Like me i'm getting 5112 downstream due to the SNR margin and Line attenuation is not stable.. biggrin.gif biggrin.gif
rEvivEd-
post Dec 7 2012, 09:19 PM

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Line Rate - Upstream (Kbps): 511
Line Rate - Downstream (Kbps): 683
SNR Margin - Upstream (0.1 dB): 74
SNR Margin - Downstream (0.1 dB): 75
Attenuation - Upstream (0.1 dB): 223
Attenuation - Downstream (0.1 dB): 390
LAN IPv4 Address: 192.168.1.1
Default Gateway: 219.93.218.177
Primary DNS Server: 8.8.8.8
Secondary DNS Server: 8.8.4.4
LAN IPv6 Address: fe80::1/64
Default IPv6 Gateway:
Primary IPv6 DNS Server: 0.0.0.0
Secondary IPv6 DNS Server: 0.0.0.0

VERY ANGRY RIGHT NOW.
First day and i'm facing problems!

earlier in the afternoon i was having downstream of 4096

and both of my SNR is 2xx

now it's dropped

what problem!?!?!

Line Rate - Upstream (Kbps): 511
Line Rate - Downstream (Kbps): 4096
SNR Margin - Upstream (0.1 dB): 271
SNR Margin - Downstream (0.1 dB): 209
Attenuation - Upstream (0.1 dB): 233
Attenuation - Downstream (0.1 dB): 425
LAN IPv4 Address: 192.168.1.1
Default Gateway: 219.93.218.177
Primary DNS Server: 8.8.8.8
Secondary DNS Server: 8.8.4.4
LAN IPv6 Address: fe80::1/64
Default IPv6 Gateway:
Primary IPv6 DNS Server: 0.0.0.0
Secondary IPv6 DNS Server: 0.0.0.0

Now ok edi.

but is my SNR and Attentuation stable?
please check.

This post has been edited by rEvivEd-: Dec 7 2012, 09:32 PM
ikengkai
post Dec 7 2012, 09:19 PM

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QUOTE(glamour @ Dec 7 2012, 12:49 PM)
So just wondering how to solve this problem?
Change the cooper wire?
*
Check your route of telephone cable, from back of your house (for terrace, normally come from back) till the port. Is the phone line cross any electrical line, or power line. If yes, that electrical line always got ON at night only? When you keep facing DC, try off that particular electrical device and restart your modem, and monitor whether it DC again.....

Hope this help... By the way, if possible, avoid the phone line cross any electrical power line. It induce noise.
kevyeoh
post Dec 8 2012, 09:49 AM

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my line very unstable...sometimes cannot access websites...then have to try a few times then only can....

i called streamyx... and lapor kerosakan.... before that i think i heard a pre recorded message that there are issues with international link for northern peninsula users....then when i talked to the operator...the guy told me indeed got problem if i want to access international or download from international sites....

so far i use lowyat.net...very smooth...but some other websites...really got problem....

very frustrated !! because the operator told me they not sure when the problem can be fixed....
razuryza
post Dec 8 2012, 11:09 AM

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QUOTE(kevyeoh @ Dec 8 2012, 09:49 AM)
my line very unstable...sometimes cannot access websites...then have to try a few times then only can....

i called streamyx... and lapor kerosakan.... before that i think i heard a pre recorded message that there are issues with international link for northern peninsula users....then when i talked to the operator...the guy told me indeed got problem if i want to access international or download from international sites....

so far i use lowyat.net...very smooth...but some other websites...really got problem....

very frustrated !! because the operator told me they not sure when the problem can be fixed....
*
Try change the DNS server
glamour
post Dec 8 2012, 02:10 PM

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QUOTE(ikengkai @ Dec 7 2012, 09:19 PM)
Check your route of telephone cable, from back of your house (for terrace, normally come from back) till the port. Is the phone line cross any electrical line, or power line. If yes, that electrical line always got ON at night only? When you keep facing DC, try off that particular electrical device and restart your modem, and monitor whether it DC again.....

Hope this help...  By the way, if possible, avoid the phone line cross any electrical power line. It induce noise.
*
Buy lately there is no more Dc
Connected. But you can't surf the net.. Always happen around 1am.
Can't login lowyat. Fb or YouTube or do speed test
Even try the speed test. Is stuck 0 speed.

This post has been edited by glamour: Dec 8 2012, 02:11 PM
heelys6
post Dec 8 2012, 04:29 PM

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my torrent download only 100+kbps but my direct download can get up to 500+kbps. help please.
DannySia
post Dec 8 2012, 05:19 PM

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QUOTE(heelys6 @ Dec 8 2012, 04:29 PM)
my torrent download only 100+kbps but my direct download can get up to 500+kbps. help please.
*
check ur torrent setting at bandwidth there.. maybe u put the limit to <100kbps.. sometime my torrent also reset making the speed low
chuahcs79
post Dec 8 2012, 07:01 PM

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QUOTE(heelys6 @ Dec 8 2012, 04:29 PM)
my torrent download only 100+kbps but my direct download can get up to 500+kbps. help please.
*
torrent is base on seeder & tracker,

check your torrent client software whether the tracker is been blocked and whether your torrent is high seeder
moiskyrie
post Dec 8 2012, 10:09 PM

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when i signup the technician help me set my speed to 5mb....
----------------------------
want to ask....
anyone the receive the tm bill show that tm charge 2 month fee in 1 go....
cos my bill that normally just 150 suddenlly become 250.....
nymerine
post Dec 8 2012, 10:18 PM

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QUOTE(moiskyrie @ Dec 8 2012, 10:09 PM)
when i signup the technician help me set my speed to 5mb....
----------------------------
want to ask....
anyone the receive the tm bill show that tm charge 2 month fee in 1 go....
cos my bill that normally just 150 suddenlly become 250.....
*
is it your first month? If first month yes.. I had to pay RM250 for first bill, then 140 for the rest of the year.
moiskyrie
post Dec 8 2012, 11:45 PM

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not first month.....
just read the flyer that tm slip inside....
the flyer very confuse so i need to read few hour to understand the content....
it say tm adjust the phone and stteamyx billing date to same date so my streamyx got pro rate in it.....
but the streamyx they charge until 18 dec and state i must pay before 10 dec.....
does this mean i need to pay in advance .....
heelys6
post Dec 9 2012, 01:55 AM

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QUOTE(chuahcs79 @ Dec 8 2012, 07:01 PM)
torrent is base on seeder & tracker,

check your torrent client software whether the tracker is been blocked and whether your torrent is high seeder
*
even the high seeder torrent i got slow download speed
chuahcs79
post Dec 9 2012, 01:59 AM

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QUOTE(heelys6 @ Dec 9 2012, 01:55 AM)
even the high seeder torrent i got slow download speed
*
u need

1) torrent port unblock

2) torrent need high seeder

3) u need to make sure the tracker in torrent u download isn't block by your ISP

4) u can manually add tracker sites to it so it can easily find more tracker to seed you the file
DannySia
post Dec 9 2012, 10:01 AM

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morning all.. why my downstream from 5xxx become 4095?? so angry now!! =.=
kevyeoh
post Dec 9 2012, 12:50 PM

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i did a test....subscribed to bolehvpn...and now my torrents can download go up to 300kB/s compared to about less than 20kB/s....

no surprise actually since got users already complain streamyx throttling...

btw...i called TM using the 100 number and was told there is really a problem on the international link...so it will impact surfing international sites and also download from international sites...


QUOTE(heelys6 @ Dec 9 2012, 01:55 AM)
even the high seeder torrent i got slow download speed
*

Added on December 9, 2012, 12:50 pmp/s: now i have to use my 3G tethering from my phone....darn...

This post has been edited by kevyeoh: Dec 9 2012, 12:50 PM
TSskylinelover
post Dec 9 2012, 04:08 PM

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i like 2 ask is there any way 2 ask TM 2 add the port in my area FAST. i want 2 upgrade 4MB now n the last thing i want 2 hear is my area no port n that is confirmed. what the fuuk. mad.gif vmad.gif
ken120
post Dec 9 2012, 05:52 PM

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QUOTE(skylinelover @ Dec 9 2012, 04:08 PM)
i like 2 ask is there any way 2 ask TM 2 add the port in my area FAST. i want 2 upgrade 4MB now n the last thing i want 2 hear is my area no port n that is confirmed. what the fuuk. mad.gif  vmad.gif
*
there is no such way to call tm add port in your area... subject to port available and based on subscriber amount.. biggrin.gif biggrin.gif

how about upgrade to unifi??? rclxms.gif tongue.gif
TSskylinelover
post Dec 9 2012, 05:57 PM

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QUOTE(ken120 @ Dec 9 2012, 05:52 PM)
there is no such way to call tm add port in your area... subject to port available and based on subscriber amount.. biggrin.gif  biggrin.gif

how about upgrade to unifi??? rclxms.gif  tongue.gif
*
there is news that unifi wont b covered in my area 4 the next umpteen years mad.gif vmad.gif
ken120
post Dec 9 2012, 06:01 PM

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QUOTE(skylinelover @ Dec 9 2012, 05:57 PM)
there is news that unifi wont b covered in my area 4 the next umpteen years mad.gif  vmad.gif
*
blink.gif oh my...too bad to hear that...tm really tm.. takkan maju rclxub.gif rclxub.gif
ikengkai
post Dec 9 2012, 06:28 PM

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QUOTE(glamour @ Dec 8 2012, 02:10 PM)
Buy lately there is no more Dc
Connected. But you can't surf the net.. Always happen around 1am.
Can't login lowyat. Fb or YouTube or do speed test
Even try the speed test. Is stuck 0 speed.
*
Try observed another few day, not sure it due to TM service their gateway/exchange.
Anyway, previously I did faced the DC/slow issue, but after I re-route my phone line, all DC issue gone. Turn on modem for 1 week and no restart totally no problem... Speed also constant, except for TM issue where it impact all users...
glamour
post Dec 9 2012, 11:24 PM

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QUOTE(ikengkai @ Dec 9 2012, 06:28 PM)
Try observed another few day, not sure it due to TM service their gateway/exchange.
Anyway, previously I did faced the DC/slow issue, but after I re-route my phone line, all DC issue gone. Turn on modem for 1 week and no restart totally no problem... Speed also constant, except for TM issue where it impact all users...
*
user posted image


i trying to observed every day...i get very slow connection every night....it slow by itself...no dc...
but day time..u can run max 4000++ speed....
the picture above is the time when it slow down....
i still can online..but very very slow...even using iphone or ipad.. even restart modem or change tmnet modem also doesn't help..
btw, what you mean by re-route your phone line?
change phone line cable?
i was thinking about this too...
cause i online and play games during night....this slowness happen every night...
rclxub.gif

i hope someone can help and guide me... notworthy.gif

This post has been edited by glamour: Dec 9 2012, 11:26 PM
wadieq
post Dec 9 2012, 11:46 PM

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QUOTE(DannySia @ Dec 9 2012, 10:01 AM)
morning all.. why my downstream from 5xxx become 4095?? so angry now!! =.=
*
Happend to me as well. My initial is 5110 and sometime change to 4090 or 3990. Need to reboot my router to get the speed back
nymerine
post Dec 10 2012, 09:26 AM

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QUOTE(glamour @ Dec 9 2012, 11:24 PM)
user posted image
i trying to observed every day...i get very slow connection every night....it slow by itself...no dc...
but day time..u can run max 4000++ speed....
the picture above is the time when it slow down....
i still can online..but very very slow...even using iphone or ipad.. even restart modem or change tmnet modem also doesn't help..
btw, what you mean by re-route your phone line?
change phone line cable?
i was thinking about this too...
cause i online and play games during night....this slowness happen every night...
rclxub.gif

i hope someone can help and guide me... notworthy.gif
*
You recognize all those 5 devices?
glamour
post Dec 10 2012, 09:50 AM

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QUOTE(nymerine @ Dec 10 2012, 09:26 AM)
You recognize all those 5 devices?
*
Yes. I connect all iPhone, iPad thing
To try the speed.
I want to change Streamyx password. But website is doing upgrade

This post has been edited by glamour: Dec 10 2012, 09:55 AM
J-Shen
post Dec 11 2012, 01:52 AM

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hey guys,i am using streamyx for 6 years already, and i upgrade to streamyx bb plan 4mbps last 2 month,if i terminate now will i get penalty??
and last month my multimedia bill get RM191 vmad.gif i also dont know what happen to this mad.gif my home line is less calling sad.gif

ikengkai
post Dec 11 2012, 08:03 AM

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QUOTE(J-Shen @ Dec 11 2012, 01:52 AM)
hey guys,i am using streamyx for 6 years already, and i upgrade to streamyx bb plan 4mbps last 2 month,if i terminate now will i get penalty??
and last month my multimedia bill get RM191  vmad.gif i also dont know what happen to this mad.gif my home line is less calling sad.gif

*
Any upgrade of Streamyx plan will bound to 1 year contract agreement. It doesn't matter previously you are super royal customer, the contract will reset.
chongkiatz
post Dec 11 2012, 10:42 AM

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guys , i'm going to upgrade to BB Deal 4mbps , currently i'm using the Normal RM88 without modem 1mbps plan (that really old plan)


so i want to confirm a thing


is that monthly is only paying for RM140 include phone line charge???

the Free Call To TM Line is Limited or unlimited??

And can i just apply it thru online to upgrade my current plan to BB DEAL 4mbps? icon_question.gif
nymerine
post Dec 11 2012, 11:03 AM

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QUOTE(chongkiatz @ Dec 11 2012, 10:42 AM)
guys , i'm going to upgrade to BB Deal 4mbps , currently i'm using the Normal RM88 without modem 1mbps plan (that really old plan)
so i want to confirm a thing
is that monthly is only paying for RM140 include phone line charge???

the Free Call To TM Line is Limited or unlimited??

And can i just apply it thru online to upgrade my current plan to BB DEAL 4mbps?  icon_question.gif
*
Yes, RM140 is for everything except +6% government tax.
Free calls to other TM Landline only, unlimited.
Yes, you can apply online.
chongkiatz
post Dec 11 2012, 11:42 AM

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QUOTE(nymerine @ Dec 11 2012, 11:03 AM)
Yes, RM140 is for everything except +6% government tax.
Free calls to other TM Landline only, unlimited.
Yes, you can apply online.
*
1 more question , is that streamyx use for SHOP is expensive than Home user or there are about the same?
ken120
post Dec 11 2012, 11:49 AM

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QUOTE(chongkiatz @ Dec 11 2012, 11:42 AM)
1 more question , is that streamyx use for SHOP is expensive than Home user or there are about the same?
*
Yes, it's more expensive due to it's use for the business purpose while it will get a RM88 value of free call to all network with the bundle package like office in a box

http://www.tm.com.my/sme/products/oiab/Pages/oiab.aspx

This post has been edited by ken120: Dec 11 2012, 11:50 AM
chongkiatz
post Dec 11 2012, 12:11 PM

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QUOTE(ken120 @ Dec 11 2012, 11:49 AM)
Yes, it's more expensive due to it's use for the business purpose while it will get a RM88 value of free call to all network with the bundle package like office in a box

http://www.tm.com.my/sme/products/oiab/Pages/oiab.aspx
*
it's even more exp =.="

now i'm paying call package RM68 , streamyx 1mbps RM99 , monthly charge RM56 , is that worth upgrade to RM198?
kevyeoh
post Dec 11 2012, 01:14 PM

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yes....i did that and kena penalty...i think is RM350...
cool2.gif

QUOTE(J-Shen @ Dec 11 2012, 01:52 AM)
hey guys,i am using streamyx for 6 years already, and i upgrade to streamyx bb plan 4mbps last 2 month,if i terminate now will i get penalty??
and last month my multimedia bill get RM191  vmad.gif i also dont know what happen to this mad.gif my home line is less calling sad.gif

*
chongkiatz
post Dec 11 2012, 01:15 PM

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QUOTE(kevyeoh @ Dec 11 2012, 01:14 PM)
yes....i did that and kena penalty...i think is RM350...
cool2.gif
*
they will simply charge us ?? i thought RM140 + 6% government tax = RM148 about RM150 per month? how can RM191 sweat.gif
proff89
post Dec 11 2012, 01:59 PM

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Guys, I don't know if my place got 4Mbps or not. Last 2-3 weeks, my aunty went to tmpoint and asking for an upgrade from 1Mbps to 4Mbps. The staff said ok. Then 2 days after that, my aunty got a text said it's done. rclxub.gif rclxub.gif What's done? My aunty did ask if someone have to come or not but they said no, they can do it from their mainbase. Dafuq TM rclxub.gif rclxub.gif rclxub.gif rclxub.gif rclxub.gif
Is it really true?

Last 4-5 months my aunty did ask for an upgrade too and the staff said ok. Waited for a month for nobody to comes, I went back to TMPoint asking why. They said my place got no coverage yet for 4Mbps? Dafuq TM???? Y U no tell your customer earlier. rclxub.gif rclxub.gif

Langkawi, with plenty of hotels and still no coverage for 4Mbps. pffft
jovenne
post Dec 11 2012, 02:12 PM

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QUOTE(proff89 @ Dec 11 2012, 01:59 PM)
Guys, I don't know if my place got 4Mbps or not. Last 2-3 weeks, my aunty went to tmpoint and asking for an upgrade from 1Mbps to 4Mbps. The staff said ok. Then 2 days after that, my aunty got a text said it's done.  rclxub.gif  rclxub.gif  What's done? My aunty did ask if someone have to come or not but they said no, they can do it from their mainbase. Dafuq TM  rclxub.gif  rclxub.gif  rclxub.gif  rclxub.gif  rclxub.gif
Is it really true?

Last 4-5 months my aunty did ask for an upgrade too and the staff said ok. Waited for a month for nobody to comes, I went back to TMPoint asking why. They said my place got no coverage yet for 4Mbps? Dafuq TM???? Y U no tell your customer earlier.  rclxub.gif  rclxub.gif 

Langkawi, with plenty of hotels and still no coverage for 4Mbps. pffft
*
Yes, they can actually do it without going to your house.
TM tech just need to port in your port to 4mb and TM will changes your service login id status to 4mb then all done.


Added on December 11, 2012, 2:34 pm
QUOTE(J-Shen @ Dec 11 2012, 01:52 AM)
hey guys,i am using streamyx for 6 years already, and i upgrade to streamyx bb plan 4mbps last 2 month,if i terminate now will i get penalty??
and last month my multimedia bill get RM191  vmad.gif i also dont know what happen to this my home line is less calling 

*
The excessive charges of the bill is because of this:

http://www.tm.com.my/ap/contact/Pages/tmnewbill.aspx (TM new bill)


Added on December 11, 2012, 2:36 pm
QUOTE(chongkiatz @ Dec 11 2012, 12:11 PM)
it's even more exp =.="

now i'm paying call package RM68 , streamyx 1mbps RM99 , monthly charge RM56 , is that worth upgrade to RM198?
*
Why do you want to upgrade to SOHO 1.0M RM198 when you can actually upgrade to BB deal 4.0M RM140 with free unlimited call to TM fixed line?

This post has been edited by jovenne: Dec 11 2012, 02:36 PM
chongkiatz
post Dec 11 2012, 03:05 PM

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QUOTE(jovenne @ Dec 11 2012, 02:12 PM)
Yes, they can actually do it without going to your house.
TM tech just need to port in your port to 4mb and TM will changes your service login id status to 4mb then all done.


Added on December 11, 2012, 2:34 pm

The excessive charges of the bill is because of this:

http://www.tm.com.my/ap/contact/Pages/tmnewbill.aspx (TM new bill)


Added on December 11, 2012, 2:36 pm

Why do you want to upgrade to SOHO 1.0M RM198 when you can actually upgrade to BB deal 4.0M RM140 with free unlimited call to TM fixed line?
*
Rm140 BB deal for home use de

Rm198 for my shop de, as shop cant register BB deal zzzzz , and is that different using soho vs streamyx?

J-Shen
post Dec 11 2012, 05:28 PM

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QUOTE(kevyeoh @ Dec 11 2012, 01:14 PM)
yes....i did that and kena penalty...i think is RM350...
cool2.gif
*
lol bro, u are so steady sweat.gif i think i better use after 1 year cry.gif


Added on December 11, 2012, 5:32 pm
QUOTE(jovenne @ Dec 11 2012, 02:12 PM)
Yes, they can actually do it without going to your house.
TM tech just need to port in your port to 4mb and TM will changes your service login id status to 4mb then all done.


Added on December 11, 2012, 2:34 pm

The excessive charges of the bill is because of this:

http://www.tm.com.my/ap/contact/Pages/tmnewbill.aspx (TM new bill)


Added on December 11, 2012, 2:36 pm

Why do you want to upgrade to SOHO 1.0M RM198 when you can actually upgrade to BB deal 4.0M RM140 with free unlimited call to TM fixed line?
*
ok,noted. thanks alot:)
but when i register they nevery tell me about this sweat.gif

This post has been edited by J-Shen: Dec 11 2012, 05:32 PM
ikengkai
post Dec 11 2012, 10:02 PM

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QUOTE(chongkiatz @ Dec 11 2012, 03:05 PM)
Rm140 BB deal for home use de

Rm198 for my shop de, as shop cant register BB deal zzzzz , and is that different using soho vs streamyx?
*
If you not looking for "unlimited" surfing in your shop, or not provide FREE internet to client, may be you just go for wireless plan like P1. U got to save more..... Except you predict will be high quota needed.

Anyway, may be you can try ask whether can sign-up for TM-Wifi provider in your shop. I saw a number of shops doing that...
proff89
post Dec 11 2012, 11:59 PM

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QUOTE(jovenne @ Dec 11 2012, 02:12 PM)
Yes, they can actually do it without going to your house.
TM tech just need to port in your port to 4mb and TM will changes your service login id status to 4mb then all done.
But I see no different. How long does it takes? Is there any way I can check the availability through internet?
ken120
post Dec 12 2012, 12:20 AM

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QUOTE(chongkiatz @ Dec 11 2012, 03:05 PM)
Rm140 BB deal for home use de

Rm198 for my shop de, as shop cant register BB deal zzzzz , and is that different using soho vs streamyx?
*
there is no much different between soho and streamyx except the free call... streamyx bb deal is provided a unlimited free call to tm homeline aka fixed line while soho plan aka office in a box is provided a total of rm88 free call worth of value which can use to call tm fixed line or mobile line..there is the only different on it... biggrin.gif biggrin.gif

JusticeDeserves
post Dec 12 2012, 08:28 AM

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Anyone else pinging high to a few US servers?
chongkiatz
post Dec 12 2012, 12:43 PM

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QUOTE(ikengkai @ Dec 11 2012, 10:02 PM)
If you not looking for "unlimited" surfing in your shop, or not provide FREE internet to client, may be you just go for wireless plan like P1. U got to save more..... Except you predict will be high quota needed.

Anyway, may be you can try ask whether can sign-up for TM-Wifi provider in your shop. I saw a number of shops doing that...
*
got think before , but scare p1 at my coverage is sux , because we using Internet just for doing insurans policy only

QUOTE(ken120 @ Dec 12 2012, 12:20 AM)
there is no much different between soho and streamyx except the free call... streamyx bb deal is provided a unlimited free call to tm homeline aka fixed line while soho plan aka office in a box is provided a total of rm88 free call worth of value which can use to call tm fixed line or mobile line..there is the only different on it... biggrin.gif  biggrin.gif
*
thank for the explain , must be taking package call ? Because we very less use shop phone to call since now all using Mobile Phone
jovenne
post Dec 12 2012, 04:04 PM

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QUOTE(chongkiatz @ Dec 11 2012, 03:05 PM)
Rm140 BB deal for home use de

Rm198 for my shop de, as shop cant register BB deal zzzzz , and is that different using soho vs streamyx?
*
The main differences are SPEED and PRICE.
RM198 only 1mb and RM140 can get 4mb.
For soho package, there's no free unlimited call. You need to pay when you make call. However, soho package got free web-hosting and a free domain smile.gif
Others are still the same such as unlimited usage of data, free wifi modem, free dect phone etc.


Added on December 12, 2012, 4:08 pm
QUOTE(proff89 @ Dec 11 2012, 11:59 PM)
But I see no different. How long does it takes? Is there any way I can check the availability through internet?
*
Btw, have you submitted all the form to TM for upgrading to 4mb?
They will only proceed your order after you submitted the form tongue.gif
If you are currently not using BB deal package, you will be getting a free wifi modem and dect phone from the technician. If not, they won't be going to your house, they will do the setting without going to your house like what i've previously told you smile.gif

Ermm, normally 3-5 days after submission of the form you'll get 4mb.
What availability did you mean?

This post has been edited by jovenne: Dec 12 2012, 04:08 PM
AlphaBeta
post Dec 12 2012, 05:44 PM

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Hi guys, just upgraded my Streamyx to 4mbps. But im only getting about 2mbps speed (215kB/s). What is wrong here??

This post has been edited by AlphaBeta: Dec 12 2012, 05:46 PM
J-Shen
post Dec 12 2012, 07:40 PM

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QUOTE(kevyeoh @ Dec 11 2012, 01:14 PM)
yes....i did that and kena penalty...i think is RM350...
cool2.gif
*
hi, do u remember if terminate have to bring anything? biggrin.gif
ken120
post Dec 12 2012, 08:24 PM

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QUOTE(chongkiatz @ Dec 12 2012, 12:43 PM)
got think before , but scare p1 at my coverage is sux , because we using Internet just for doing insurans policy only
thank for the explain , must be taking package call ? Because we very less use shop phone to call since now all using Mobile Phone
*
yup, because it's a bundle package.. biggrin.gif biggrin.gif
kevyeoh
post Dec 12 2012, 10:02 PM

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i think i just went to TM Point and bring a copy of my streamyx bill...
can't really remember anything special that i bring on top of that...

smile.gif

i think you need to bring your IC also as they might photocopy your IC to confirm you're the owner...

QUOTE(J-Shen @ Dec 12 2012, 07:40 PM)
hi, do u remember if terminate have to bring anything? biggrin.gif
*

Added on December 12, 2012, 10:04 pmcall 100 and lodge a complain...

heard other users before got problem and limited to 2 Mbps only....by right the Streamyx technician should check during installation and show you your line is good and capable... of meeting 4Mbps...

do you recall the technician doing that for you?

Although i'm using 4Mbps...but most of the time now i only get about 3.2Mbps...used to get 3.99Mbps last time consistently...
sad.gif


mad.gif mad.gif
QUOTE(AlphaBeta @ Dec 12 2012, 05:44 PM)
Hi guys, just upgraded my Streamyx to 4mbps. But im only getting about 2mbps speed (215kB/s). What is wrong here??
*
This post has been edited by kevyeoh: Dec 12 2012, 10:04 PM
nate_nightroad
post Dec 12 2012, 10:54 PM

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QUOTE(JusticeDeserves @ Dec 12 2012, 08:28 AM)
Anyone else pinging high to a few US servers?
*
not sure about ping but dl from us server is mostly slow at 100kbps but others can hit 500+
nymerine
post Dec 13 2012, 12:03 AM

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QUOTE(JusticeDeserves @ Dec 12 2012, 08:28 AM)
Anyone else pinging high to a few US servers?
*
Do a trace route using PingPlotter, look for PL% and report to help@tm.com.my

QUOTE(AlphaBeta @ Dec 12 2012, 05:44 PM)
Hi guys, just upgraded my Streamyx to 4mbps. But im only getting about 2mbps speed (215kB/s). What is wrong here??
*
call your technician to upgrade your port to 4Mbps.
proff89
post Dec 13 2012, 04:03 AM

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QUOTE(jovenne @ Dec 12 2012, 04:04 PM)
Btw, have you submitted all the form to TM for upgrading to 4mb?
They will only proceed your order after you submitted the form  tongue.gif
If you are currently not using BB deal package, you will be getting a free wifi modem and dect phone from the technician. If not, they won't be going to your house, they will do the setting without going to your house like what i've previously told you  smile.gif

Ermm, normally 3-5 days after submission of the form you'll get 4mb.
What availability did you mean?
*
My aunty never bring home any form. hmm.gif Looks like I have to go and ask them myself.
I mean to check if my area got 4Mbps because last time they said no.
Thank you for your time.

Guys, is it normal to have 2++ ping with 1Mbps everyday? I ping it to yahoo.
*sorry guys, 1Mbps user have to hijack the elite 4Mbps thread. I just want to be like you guys. cry.gif

This post has been edited by proff89: Dec 13 2012, 04:07 AM
nymerine
post Dec 13 2012, 04:17 AM

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QUOTE(proff89 @ Dec 13 2012, 04:03 AM)
My aunty never bring home any form.  hmm.gif  Looks like I have to go and ask them myself.
I mean to check if my area got 4Mbps because last time they said no.
Thank you for your time.

Guys, is it normal to have 2++ ping with 1Mbps everyday? I ping it to yahoo.
*sorry guys, 1Mbps user have to hijack the elite 4Mbps thread. I just want to be like you guys.  cry.gif
*
yahoo does not own any local CDN so that's normal latency since it went straight to US. Try ping to google since they do own local CDN.
proff89
post Dec 13 2012, 12:48 PM

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QUOTE(nymerine @ Dec 13 2012, 04:17 AM)
yahoo does not own any local CDN so that's normal latency since it went straight to US. Try ping to google since they do own local CDN.
*
Oh I don't know about it actually. Just my friend asking me to ping to yahoo.
Anyway, I found out that my area is actually covered with 4Mbps as I met the telekom guys around there but people at TMPoint were just bullshitting me saying no 4Mbps yet. doh.gif
chongkiatz
post Dec 13 2012, 01:42 PM

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QUOTE(ken120 @ Dec 12 2012, 08:24 PM)
yup, because it's a bundle package.. biggrin.gif  biggrin.gif
*
Any option that i wan get 1mbps Internet line for SHOP and call rate is depend on our call ?
ken120
post Dec 13 2012, 02:11 PM

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QUOTE(chongkiatz @ Dec 13 2012, 01:42 PM)
Any option that i wan get 1mbps Internet line for SHOP and call rate is depend on our call ?
*
go for unifi Biz 5mpbs ba...same price with soho plan but the speed is different while call charges is PAYU( pay as you use)..

http://www.tm.com.my/unifi/office/Pages/package-BIZ.aspx
chongkiatz
post Dec 13 2012, 02:43 PM

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QUOTE(ken120 @ Dec 13 2012, 02:11 PM)
go for unifi Biz 5mpbs ba...same price with soho plan but the speed is different while call charges is PAYU( pay as you use)..

http://www.tm.com.my/unifi/office/Pages/package-BIZ.aspx
*
i got no unifi at my area terengganu lol
jovenne
post Dec 13 2012, 06:00 PM

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QUOTE(AlphaBeta @ Dec 12 2012, 05:44 PM)
Hi guys, just upgraded my Streamyx to 4mbps. But im only getting about 2mbps speed (215kB/s). What is wrong here??
*
Call your technician to check if he ported the port wrongly. tongue.gif


Added on December 13, 2012, 6:02 pm
QUOTE(chongkiatz @ Dec 13 2012, 02:43 PM)
i got no unifi at my area terengganu lol
*
if you want to apply, patiently wait until 15/12, they will have free one month promo on BIZ package for both UniFi and Broadband tongue.gif

This post has been edited by jovenne: Dec 13 2012, 06:02 PM
cocooh
post Dec 13 2012, 06:59 PM

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Waiting for technician to come n upgrade mine to 4mbps sweat.gif
ken120
post Dec 13 2012, 08:06 PM

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QUOTE(chongkiatz @ Dec 13 2012, 02:43 PM)
i got no unifi at my area terengganu lol
*
rclxub.gif rclxub.gif rclxub.gif

awww.....too bad to heard that....then how about broadband? if not you got no choice but have to take the soho plan already
chongkiatz
post Dec 14 2012, 12:09 AM

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QUOTE(ken120 @ Dec 13 2012, 08:06 PM)
rclxub.gif  rclxub.gif  rclxub.gif

awww.....too bad to heard that....then how about broadband? if not you got no choice but have to take the soho plan already
*
'

sad.gif sad.gif need to take SOHO plan liao lo no choice
DannySia
post Dec 14 2012, 11:50 AM

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very2 dulan.. internet always not stable..
nymerine
post Dec 14 2012, 12:29 PM

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QUOTE(DannySia @ Dec 14 2012, 11:50 AM)
very2 dulan.. internet always not stable..
*
First step is to call 100..
ken120
post Dec 14 2012, 04:02 PM

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QUOTE(chongkiatz @ Dec 14 2012, 12:09 AM)
'

sad.gif  sad.gif  need to take SOHO plan liao lo no choice
*
ya....you got no choice already cry.gif cry.gif


Added on December 14, 2012, 4:04 pm
QUOTE(DannySia @ Dec 14 2012, 11:50 AM)
very2 dulan.. internet always not stable..
*
call 100 and make a superior complaint every hour... drool.gif drool.gif

This post has been edited by ken120: Dec 14 2012, 04:04 PM
DannySia
post Dec 14 2012, 07:05 PM

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QUOTE(nymerine @ Dec 14 2012, 12:29 PM)
First step is to call 100..
*
technician come my house twice already still cannot solve the problem.. i guess i just have to wait patiently now..
LcBoy135z
post Dec 14 2012, 09:38 PM

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QUOTE(chongkiatz @ Dec 11 2012, 10:42 AM)
guys , i'm going to upgrade to BB Deal 4mbps , currently i'm using the Normal RM88 without modem 1mbps plan (that really old plan)
so i want to confirm a thing
is that monthly is only paying for RM140 include phone line charge???

the Free Call To TM Line is Limited or unlimited??

And can i just apply it thru online to upgrade my current plan to BB DEAL 4mbps?  icon_question.gif
*
can i know you on9 almost 24 hours or only certain hours?

if certain hours only..get broadband + router then..save your cost later. nod.gif
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post Dec 14 2012, 11:19 PM

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QUOTE(proff89 @ Dec 13 2012, 12:48 PM)
Oh I don't know about it actually. Just my friend asking me to ping to yahoo.
Anyway, I found out that my area is actually covered with 4Mbps as I met the telekom guys around there but people at TMPoint were just bullshitting me saying no 4Mbps yet.  doh.gif
*
Why bother asking tmpoint pple when u have the option to email them through tm website. Use their email support which has auto generated forms to file a query to them. It'll take 1day*but make sure not during friday because they do not work on weekends*

Usually when they check, they'll ask for your homeline number. Not your address. Those asking for address will always return a not available status.

Btw, it's not advisable to haunt their techline everyday due to some lagging. It might be an international routing issue.Give it a day or two and it'll go away. Unless you can't login to streamyx totally.
I used to did that before and i've experience the worst case whereby they directly switched my 1.5meg *1meg package* to a genuine 1meg line lol.

Usually when u first got your streamyx package installed, they'll give u abit more juice to your line. 1meg package will have a connected speed at 2meg. Of course connected and true speed is different thing. Yet i could hit 150-170kbps downloading consistently.
proff89
post Dec 15 2012, 03:09 AM

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QUOTE(darkskies @ Dec 14 2012, 11:19 PM)
Why bother asking tmpoint pple when u have the option to email them through tm website. Use their email support which has auto generated forms to file a query to them. It'll take 1day*but make sure not during friday because they do not work on weekends*

Usually when they check, they'll ask for your homeline number. Not your address. Those asking for address will always return a not available status.

Btw, it's not advisable to haunt their techline everyday due to some lagging. It might be an international routing issue.Give it a day or two and it'll go away. Unless you can't login to streamyx totally.
I used to did that before and i've experience the worst case whereby they directly switched my 1.5meg *1meg package* to a genuine 1meg line lol.

Usually when u first got your streamyx package installed, they'll give u abit more juice to your line. 1meg package will have a connected speed at 2meg. Of course connected and true speed is different thing. Yet i could hit 150-170kbps downloading consistently.
*
Actually I never call them to complaint about the lagging or anything as I don't know what to say to them. I don't want to sound noob and pretend that I know everything when I know nothing about networking.
Is router play a part in having good connection as my aunty have the DSL-2640t.

Just sharing my speedtest result. thumbup.gif
user posted image
user posted image
user posted image
wadieq
post Dec 15 2012, 12:39 PM

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my torrent speed back to normal smile.gif
got throttle for almost a month
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post Dec 15 2012, 06:50 PM

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QUOTE(proff89 @ Dec 15 2012, 03:09 AM)
Actually I never call them to complaint about the lagging or anything as I don't know what to say to them. I don't want to sound noob and pretend that I know everything when I know nothing about networking.
Is router play a part in having good connection as my aunty have the DSL-2640t.

Just sharing my speedtest result.  thumbup.gif
user posted image
user posted image
user posted image
*
The advise is applying to majority in here who mention calling the techline for small issues. It wont solve the problem anyway but make the situation worst in many times.

user posted image
For this situation u'll need to call tmnet to check what's going on. Speedtest locally should hit above 1meg*if you are on 1meg package*. Anything belows indicates something is wrong.
proff89
post Dec 15 2012, 11:14 PM

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QUOTE(darkskies @ Dec 15 2012, 06:50 PM)
The advise is applying to majority in here who mention calling the techline for small issues. It wont solve the problem anyway but make the situation worst in many times.

user posted image
For this situation u'll need to call tmnet to check what's going on. Speedtest locally should hit above 1meg*if you are on 1meg package*. Anything belows indicates something is wrong.
*
ok. I will call them regarding about this. So, speedtest is reliable if I want to make a complaint?
I currently waiting for them to come to change to 4Mbps if they ever come. They did try to come before but my aunty is outstation so have to set a new date.
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post Dec 16 2012, 01:55 PM

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QUOTE(ikengkai @ Dec 9 2012, 06:28 PM)
Try observed another few day, not sure it due to TM service their gateway/exchange.
Anyway, previously I did faced the DC/slow issue, but after I re-route my phone line, all DC issue gone. Turn on modem for 1 week and no restart totally no problem... Speed also constant, except for TM issue where it impact all users...
*
Called tm. End up is their cable burn
So next time anyone facing this problem
Connected but can't surf Internet.
Ask tm to check the cable
With new cable the line is very stable

darkskies
post Dec 16 2012, 02:36 PM

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QUOTE(proff89 @ Dec 15 2012, 11:14 PM)
ok. I will call them regarding about this. So, speedtest is reliable if I want to make a complaint?
I currently waiting for them to come to change to 4Mbps if they ever come. They did try to come before but my aunty is outstation so have to set a new date.
*
It will take sometime for them to eventually upgrade it to 4mbps.

They will come for sure. For my case, they call during morning 10am.
proff89
post Dec 16 2012, 03:05 PM

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QUOTE(darkskies @ Dec 16 2012, 02:36 PM)
It will take sometime for them to eventually upgrade it to 4mbps.

They will come for sure. For my case, they call during morning 10am.
*
I have no problem with waiting. It's the service that really got in the nerve. Playing online with ps3 last night was so lagging. I try to ping to google but most of it it shows timeout or ping over 2000. shakehead.gif
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post Dec 16 2012, 04:13 PM

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hm.. one simple troubleshooting step u can try.
Is the adsl line splitted ? Means are u using the same line for phone and also internet line.
If yes, check the adsl line is it splitted via a dsl filter or normal filter.*Google up for difference between the look dsl filter and normal ones.*
If dsl filter, pick up the phone and check is the phone tone clean or there's some other noisy sound besides the phone tone.
If there's some noisy sound other than the phone tone, something might be wrong with the line itself.

If none u can try check the modrout itself. Though there's rare chances that it could be causing the problem. The model u provided seems to point to dlink. And seems to me dlink modrout had problem of overheating in the past on their older types. U could borrow another one from someone else to test out.*Remember to erase the password and login id after using*

If nothing helps, i suggest waiting for the technician to come to install 4mbps. No point calling tm careline for help since u already applied for an upgrade. They will give u a new modrout + dect phone for free too. Though dect phone need to go to tmpoint to collect lol...
ken120
post Dec 16 2012, 07:10 PM

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QUOTE(proff89 @ Dec 16 2012, 03:05 PM)
I have no problem with waiting. It's the service that really got in the nerve. Playing online with ps3 last night was so lagging. I try to ping to google but most of it it shows timeout or ping over 2000.  shakehead.gif
*
streamyx is not suitable for ps3 online gaming due to the upload speed and the line stability...confirm will get lagging most of the time or probably get delay as well... normal surfing or video streaming is good...but for ps3 not so suitable... rclxms.gif rclxms.gif
ikengkai
post Dec 16 2012, 10:09 PM

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QUOTE(glamour @ Dec 16 2012, 01:55 PM)
Called tm. End up is their cable burn
So next time anyone facing this problem
Connected but can't surf Internet.
Ask tm to check the cable
With new cable the line is very stable
*
Cool, your problem solve!
One thing, why the cable burn but it only DC in certain fix time....
proff89
post Dec 17 2012, 12:00 AM

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QUOTE(darkskies @ Dec 16 2012, 04:13 PM)
hm.. one simple troubleshooting step u can try.
Is the adsl line splitted ? Means are u using the same line for phone and also internet line.
If yes, check the adsl line is it splitted via a dsl filter or normal filter.*Google up for difference between the look dsl filter and normal ones.*
If dsl filter, pick up the phone and check is the phone tone clean or there's some other noisy sound besides the phone tone.
If there's some noisy sound other than the phone tone, something might be wrong with the line itself.

If none u can try check the modrout itself. Though there's rare chances that it could be causing the problem. The model u provided seems to point to dlink. And seems to me dlink modrout had problem of overheating in the past on their older types. U could borrow another one from someone else to test out.*Remember to erase the password and login id after using*

If nothing helps, i suggest waiting for the technician to come to install 4mbps. No point calling tm careline for help since u already applied for an upgrade. They will give u a new modrout + dect phone for free too. Though dect phone need to go to tmpoint to collect lol...
*
I will do as you suggest later. Thank you for your time trying to help me. I appreciate that. notworthy.gif

QUOTE(ken120 @ Dec 16 2012, 07:10 PM)
streamyx is not suitable for ps3 online gaming due to the upload speed and the line stability...confirm will get lagging most of the time or probably get delay as well... normal surfing or video streaming is good...but for ps3 not so suitable... rclxms.gif  rclxms.gif
*
Well sir, what to do. Langkawi don't have unifi yet. That's why I have to settle with streamyx whether I like it or not. smile.gif
glamour
post Dec 17 2012, 08:42 AM

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QUOTE(ikengkai @ Dec 16 2012, 10:09 PM)
Cool, your problem solve!
One thing, why the cable burn but it only DC in certain fix time....
*
The tm guys said. When at night. Is colder. The cooper got some erection. Hehe. The cable is burn due to lightning
He say mostly still can use and make call
Just when at night or cooler time. The Internet will stop
I also wondering what he say is true or not. Hehe
nymerine
post Dec 17 2012, 01:33 PM

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QUOTE(glamour @ Dec 17 2012, 08:42 AM)
The tm guys said. When at night. Is colder. The cooper got some erection. Hehe. The cable is burn due to lightning
He say mostly still can use and make call
Just when at night or cooler time. The Internet will stop
I also wondering what he say is true or not. Hehe
*
Basic physics mah, metal expands when its heated, retract when its cold which could cause some connecting didnt touch each other.
ikengkai
post Dec 17 2012, 09:32 PM

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QUOTE(glamour @ Dec 17 2012, 08:42 AM)
The tm guys said. When at night. Is colder. The cooper got some erection. Hehe. The cable is burn due to lightning
He say mostly still can use and make call
Just when at night or cooler time. The Internet will stop
I also wondering what he say is true or not. Hehe
*
As long as the problem not come again, it consider solve and can enjoy your 4mbps lo.
ADSL technology is like that, noise and cable quality issue affect the speed. Actually ADSL can go up to 10mbps, but I guess telekom not dare to roll out, as will let people complaint till pengsan.

Some other country they offer service base on data quota, so the speed they give max to user.

This is the reason why telekom push for fiber to home, Unifi. As fiber optic once setup, it will consistent and no intermittent / noise issue. Anyway, I wait for Unifi come to my taman... argh... tongue.gif
DannySia
post Dec 17 2012, 09:45 PM

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when at night.. line become rly slow.. anyone facing this kind of issue??
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post Dec 18 2012, 12:34 AM

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QUOTE(glamour @ Dec 6 2012, 01:01 PM)
yeah he come on tuesday
he just say is hang...he call somebody to reset it..then ok
so i already sign no problem
but is still the same again...
i just called him..ask him 2 do the same thing....
will try again when at home
is this session hang? i try google for answer..
but now i wanna change my streamyx password also cannot..the website doing upgrading..
rclxub.gif
thank you alot for your prompt reply....i appreciate for the help
*
can you detect any noise when using the phone? if yes just change the splitter.
ken120
post Dec 18 2012, 12:56 AM

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QUOTE(proff89 @ Dec 17 2012, 12:00 AM)
Well sir, what to do. Langkawi don't have unifi yet. That's why I have to settle with streamyx whether I like it or not.  smile.gif
*
i see...btw, it's will feel lagging and delay as well for ps3 due to it require a high uplink and downlink speed as well as a stable line... lately the service was so suck until keep dc or lagging as delay also for gaming.. mostly was with the wire itself or their port... if you really want to apply for the 4mpbs, you should check your copper line 1st by testing your adsl splitter is in good condition to filter out the noisy sound of the line...besides that you should make sure your house copper wire are in good condition as well for the 4mbps upgrading and it's within the area..if not you will NOT able to upgrade to the 4mpbs package .. biggrin.gif biggrin.gif
glamour
post Dec 18 2012, 02:03 PM

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QUOTE(ikengkai @ Dec 17 2012, 09:32 PM)
As long as the problem not come again, it consider solve and can enjoy your 4mbps lo.
ADSL technology is like that, noise and cable quality issue affect the speed. Actually ADSL can go up to 10mbps, but I guess telekom not dare to roll out, as will let people complaint till pengsan.

Some other country they offer service base on data quota, so the speed they give max to user.

This is the reason why telekom push for fiber to home, Unifi. As fiber optic once setup, it will consistent and no intermittent / noise issue. Anyway, I wait for Unifi come to my taman... argh... tongue.gif
*
yeah..my taman also dont have unifi yet...

now i enjoying my 4mb notworthy.gif
need to wait for unifi...
ikengkai
post Dec 18 2012, 10:11 PM

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QUOTE(glamour @ Dec 18 2012, 02:03 PM)
yeah..my taman also dont have unifi yet...

now i enjoying my 4mb  notworthy.gif
need to wait for unifi...
*
Use telekom own speed test website, to test the connection between home and port...

http://58.27.105.110/index2.php?239419500

Sometime internet may slow due to other problem, as long as not the cabling issue, this test will show speed test of 4mbps.
vez
post Dec 18 2012, 11:14 PM

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i am using 4Mbps package for almost 2 months

i found that after i reach 100GB download, my torrent slow down alot, almost cannot move sad.gif is that being throttle after over certain quota?
ken120
post Dec 18 2012, 11:31 PM

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QUOTE(vez @ Dec 18 2012, 11:14 PM)
i am using 4Mbps package for almost 2 months

i found that after i reach 100GB download, my torrent slow down alot, almost cannot move sad.gif is that being throttle after over certain quota?
*
basically torrent is base on seeder and tracker site...higher the seed higher the download speed as well.. tongue.gif
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post Dec 20 2012, 08:46 PM

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QUOTE(vez @ Dec 18 2012, 11:14 PM)
i am using 4Mbps package for almost 2 months

i found that after i reach 100GB download, my torrent slow down alot, almost cannot move sad.gif is that being throttle after over certain quota?
*
Actually .. it's been circling around the community that china have been imposing more restriction on their great firewall of china. This firewall is rather advance and adaptive to whatever vpn services that intend to breach it too. So now not only TMnut tries to throttle, China slowly shutting down access to their "paradise resource" too. It's two way.

It won't surprise me that one day torrents from china wont work at all.

I've been looking closely my downloading activity for the past 1 mth. Recently downloads from China were rather slow and IDM totally blows. It would jerk badly and stucked at 30kb/sec and sometimes totally jammed at 0kb/sec.

After switching on VPN, connection could shoot up to 400kb/sec. After sometime later, it would hover around 200kb/sec. Mind u, it's downloading from Xunlei VIP offline site.
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post Dec 20 2012, 09:47 PM

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Anyone facing no connection on kugou application ? pc version cannot download due to server lagging, android version downloaded successfully from google play,but when i enter it ,play or download any song ,it wont run just stuck at 0kb/s if i try at 3-4am i will download,but only 20kb/s max.if i use my data plan,anytime there is still have speed,unlike tm .
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post Dec 23 2012, 03:04 PM

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Hi guys, just want to check whether my line capable to upgrade to 4 Mbps??? Because I just install 2 MB line, before this a representative from TM said my line is not capable for 4 Mbps, after install 3 days ago the technician said my network can upgrade to 4 MB... I'm kinda confused rite now... Here's my connection... Thanks... biggrin.gif


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nymerine
post Dec 23 2012, 03:28 PM

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QUOTE(khainiz94 @ Dec 23 2012, 03:04 PM)
Hi guys, just want to check whether my line capable to upgrade to 4 Mbps??? Because I just install 2 MB line, before this a representative from TM said my line is not capable for 4 Mbps, after install 3 days ago the technician said my network can upgrade to 4 MB... I'm kinda confused rite now... Here's my connection... Thanks...  biggrin.gif
*
Your download speed is capped at 4Mbps, if you're paying for 2Mbps, stay shut because that's another free 2Mbps for you.
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post Dec 23 2012, 03:42 PM

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Yes my download cap is at 4 Mbps but max speed I can get is at 2 Mbps exact... The technician said they had to cap at 4096 because of the SNR and attenuation... I don't know what that means but I like TM now because finally I get stable internet speed I always wanted... Browse in an instant and no YouTube buffering 480p... Buffer for a short time for YouTube 720p video... Before this I use U Mobile for home broadband... Totally sucks and always dc... sad.gif

Plus their free WiFi modem TM gave me sucks... Connection not stable... Had to use my old trusty Buffalo AirStation... Now much more stable... smile.gif


Added on December 23, 2012, 3:49 pmMy internet 2 Mbps speed...
http://www.speedtest.net/result/2389681745.png

This post has been edited by khainiz94: Dec 23 2012, 03:52 PM
nymerine
post Dec 23 2012, 04:02 PM

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QUOTE(khainiz94 @ Dec 23 2012, 03:42 PM)
Yes my download cap is at 4 Mbps but max speed I can get is at 2 Mbps exact... The technician said they had to cap at 4096 because of the SNR and attenuation... I don't know what that means but I like TM now because finally I get stable internet speed I always wanted... Browse in an instant and no YouTube buffering 480p... Buffer for a short time for YouTube 720p video... Before this I use U Mobile for home broadband... Totally sucks and always dc...  sad.gif

Plus their free WiFi modem TM gave me sucks... Connection not stable... Had to use my old trusty Buffalo AirStation... Now much more stable...  smile.gif


Added on December 23, 2012, 3:49 pmMy internet 2 Mbps speed...
http://www.speedtest.net/result/2389681745.png
*
SNR margin looks okay for 4Mbps, maybe because of the attenuation seems wee bit high. Try to talk with the technician and asks if he can upgrade it for you.
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post Dec 25 2012, 09:24 AM

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My line is blazing fast today, including torrents. Total speed from torrents and downloads is like 500 kbps, theoretical maximum for a 4 megabit line already. Christmas present from TM?
bluetomsguy
post Dec 25 2012, 09:58 AM

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what a surprise...i found out that my plan has been set to i Mbps speed..just a few days ago my hometown house count receive internet connection at all and my father called the 100 and later on the internet is back on but my father dint realize that the speed has change to 1 Mbps..

How they could do this ? i knew its my father fault by not verifying the speed before told the Tm everything its OK..but they should know that they have set it to 1 Mbps speed to my account..
i already lodge a report to them and waiting for their 24 hours respond..


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nymerine
post Dec 25 2012, 10:08 AM

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QUOTE(bluetomsguy @ Dec 25 2012, 09:58 AM)
what a surprise...i found out that my plan has been set to i Mbps speed..just a few days ago my hometown house count receive internet connection at all and my father called the 100 and later on the internet is back on but my father dint realize that the speed has change to 1 Mbps..

How they could do this ? i knew its my father fault by not verifying the speed before told the Tm everything its OK..but they should know that they have set it to 1 Mbps speed to my account..
i already lodge a report to them and waiting for their 24 hours respond..
*
This thing happens to me before, a technician was trying to fix other person internet, so they just simply re-plug all the cables for that guy, somehow forgot to put my line back on 4Mbps line, at least that's what I was told. A simple call to 100 will fix it, give it a day.
bluetomsguy
post Dec 25 2012, 10:18 AM

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yeah...im waiting for that day to come...
ikengkai
post Dec 26 2012, 08:17 AM

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QUOTE(bluetomsguy @ Dec 25 2012, 09:58 AM)
what a surprise...i found out that my plan has been set to i Mbps speed..just a few days ago my hometown house count receive internet connection at all and my father called the 100 and later on the internet is back on but my father dint realize that the speed has change to 1 Mbps..

How they could do this ? i knew its my father fault by not verifying the speed before told the Tm everything its OK..but they should know that they have set it to 1 Mbps speed to my account..
i already lodge a report to them and waiting for their 24 hours respond..
*
If it is TM problem, they should be able to fix it for you, just worry is own house old cable issue. Give them 1-2 days and make sure you at home. tongue.gif
babybaby1988
post Dec 26 2012, 11:42 AM

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is TM throttling youtube now?
nymerine
post Dec 26 2012, 12:19 PM

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QUOTE(babybaby1988 @ Dec 26 2012, 11:42 AM)
is TM throttling youtube now?
*
Do the good old refresh method, refresh the youtube page until it instantly load.
babybaby1988
post Dec 26 2012, 01:09 PM

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for all videos i wanna watch?, that will be so annoying..

i am going to give them a scolding later because i already told them i wanna upgrade to 4Mbps so that I can youtube faster.

i only realised its throttled when I try DL the youtube video; reaching only 50KBps, downloading from other site at the same time reaching 500KBps..

WTF, it is even slower than my old 1Mbps.

f***.ing tell la if throttling youtube, throttled until cant even watch smoothly vmad.gif vmad.gif vmad.gif

thx for the reply though





wchsam92
post Dec 26 2012, 10:09 PM

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Hi guys im now a streamyx 1mpbs user and wished to upgrade to 4mbps, just wanna ask can my line support 4mbps as i noticed the SNR is kinda low sad.gif

This is my line statistics:

Modem is Riger DB108-WL

Statistics -- ADSL

Mode: ADSL2+
Line Coding: Trellis On
Status: Connected
Link Power State: L0

Downstream Upstream
SNR Margin (dB): 17.1 19.1
Attenuation (dB): 11.5 6.4
Output Power (dBm): 12.4 -18.1
Attainable Rate (Kbps): 11378 1445
Rate (Kbps): 2047 508
MSGc (number of bytes in overhead channel message): 65 16
B (number of bytes in Mux Data Frame): 54 14
M (number of Mux Data Frames in FEC Data Frame): 1 1
T (Mux Data Frames over sync bytes): 1 3
R (number of check bytes in FEC Data Frame): 0 16
S (ratio of FEC over PMD Data Frame length): 0.9129 1.0000
L (number of bits in PMD Data Frame): 482 248
D (interleaver depth): 1 2
Delay (msec): 0 0

Super Frames: 122935 124438
Super Frame Errors: 5 0
RS Words: 0 3669092
RS Correctable Errors: 0 0
RS Uncorrectable Errors: 0 N/A

HEC Errors: 0 0
OCD Errors: 0 0
LCD Errors: 0 0
Total Cells: 9617984 2312089987
Data Cells: 4071962 191792314
Bit Errors: 0 16421

Total ES: 5 15
Total SES: 0 0
Total UAS: 17 1799412
sani154ta
post Dec 26 2012, 10:16 PM

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want to ask sifu's here for opinion how does this connection for 4 mb is it acceptable the ping is abit high for me other then that hope youll can comment.

user posted image
nymerine
post Dec 26 2012, 10:22 PM

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QUOTE(wchsam92 @ Dec 26 2012, 10:09 PM)
Hi guys im now a streamyx 1mpbs user and wished to upgrade to 4mbps, just wanna ask can my line support 4mbps as i noticed the SNR is kinda low sad.gif

This is my line statistics:

Modem is Riger DB108-WL

Statistics -- ADSL

Mode:  ADSL2+
Line Coding:  Trellis On
Status:  Connected
Link Power State:  L0

  Downstream  Upstream
SNR Margin (dB):  17.1  19.1
Attenuation (dB):  11.5  6.4
Output Power (dBm):  12.4  -18.1
Attainable Rate (Kbps):  11378  1445
Rate (Kbps):  2047  508
MSGc (number of bytes in overhead channel message):  65  16
B (number of bytes in Mux Data Frame):  54  14
M (number of Mux Data Frames in FEC Data Frame):  1  1
T (Mux Data Frames over sync bytes):  1  3
R (number of check bytes in FEC Data Frame):  0  16
S (ratio of FEC over PMD Data Frame length):  0.9129  1.0000
L (number of bits in PMD Data Frame):  482  248
D (interleaver depth):  1  2
Delay (msec):  0  0

Super Frames:  122935  124438
Super Frame Errors:  5  0
RS Words:  0  3669092
RS Correctable Errors:  0  0
RS Uncorrectable Errors:  0  N/A

HEC Errors:  0  0
OCD Errors:  0  0
LCD Errors:  0  0
Total Cells:  9617984  2312089987
Data Cells:  4071962  191792314
Bit Errors:  0  16421

Total ES:  5  15
Total SES:  0  0
Total UAS:  17  1799412
*
Depends on port availability, call 100 for more information.

QUOTE(sani154ta @ Dec 26 2012, 10:16 PM)
want to ask sifu's here for opinion how does this connection for 4 mb is it acceptable the ping is abit high for me other then that hope youll can comment.

user posted image
*
Yes, you can do manual pingtest using command prompt as well, that one is more reliable.
BeTheBest00
post Dec 26 2012, 10:25 PM

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change to unifi. solve ur problem. biggrin.gif
wchsam92
post Dec 26 2012, 10:28 PM

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Me here ipoh not every area got unifi bro sad.gif
sani154ta
post Dec 26 2012, 10:33 PM

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TQ nymerine & BeTheBest00 for your comment.
below is the ping statistic for my connection :

Pinging 8.8.8.8 with 32 bytes of data:
Reply from 8.8.8.8: bytes=32 time=42ms TTL=53
Reply from 8.8.8.8: bytes=32 time=42ms TTL=53
Reply from 8.8.8.8: bytes=32 time=43ms TTL=53
Reply from 8.8.8.8: bytes=32 time=42ms TTL=53
Reply from 8.8.8.8: bytes=32 time=42ms TTL=53
Reply from 8.8.8.8: bytes=32 time=42ms TTL=53
Reply from 8.8.8.8: bytes=32 time=44ms TTL=53
Reply from 8.8.8.8: bytes=32 time=41ms TTL=53
Reply from 8.8.8.8: bytes=32 time=43ms TTL=53
Reply from 8.8.8.8: bytes=32 time=41ms TTL=53
Reply from 8.8.8.8: bytes=32 time=42ms TTL=53
Reply from 8.8.8.8: bytes=32 time=42ms TTL=53
Reply from 8.8.8.8: bytes=32 time=43ms TTL=53
Reply from 8.8.8.8: bytes=32 time=41ms TTL=53
Reply from 8.8.8.8: bytes=32 time=42ms TTL=53
Reply from 8.8.8.8: bytes=32 time=41ms TTL=53
Reply from 8.8.8.8: bytes=32 time=45ms TTL=53
Reply from 8.8.8.8: bytes=32 time=43ms TTL=53
Reply from 8.8.8.8: bytes=32 time=42ms TTL=53
Reply from 8.8.8.8: bytes=32 time=41ms TTL=53
Reply from 8.8.8.8: bytes=32 time=43ms TTL=53
Reply from 8.8.8.8: bytes=32 time=43ms TTL=53
Reply from 8.8.8.8: bytes=32 time=41ms TTL=53
Reply from 8.8.8.8: bytes=32 time=44ms TTL=53
Reply from 8.8.8.8: bytes=32 time=41ms TTL=53
Reply from 8.8.8.8: bytes=32 time=41ms TTL=53
Reply from 8.8.8.8: bytes=32 time=44ms TTL=53
Reply from 8.8.8.8: bytes=32 time=42ms TTL=53
Reply from 8.8.8.8: bytes=32 time=41ms TTL=53
Reply from 8.8.8.8: bytes=32 time=42ms TTL=53

Ping statistics for 8.8.8.8:
Packets: Sent = 30, Received = 30, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 41ms, Maximum = 45ms, Average = 42ms

btw BeTheBest00 ive been waiting for UNIFI for 2 years edy every 3 month call the unifi help support but no avail been inform that maybe 1st quarter 2013 it will reach my area biggrin.gif but i dont buy it always say few month but the result is 0. Pity TM to much monopoly.

This post has been edited by sani154ta: Dec 26 2012, 10:35 PM
nymerine
post Dec 26 2012, 10:39 PM

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QUOTE(sani154ta @ Dec 26 2012, 10:33 PM)
TQ nymerine & BeTheBest00 for your comment.
below is the ping statistic for my connection :
Ping statistics for 8.8.8.8:
    Packets: Sent = 30, Received = 30, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 41ms, Maximum = 45ms, Average = 42ms

btw BeTheBest00 ive been waiting for UNIFI for 2 years edy every 3 month call the unifi help support but no avail been inform that maybe 1st quarter 2013 it will reach my area biggrin.gif but i dont buy it always say few month but the result is 0. Pity TM to much monopoly.
*
Look acceptable for me. 34MS here.
sani154ta
post Dec 26 2012, 10:46 PM

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TQVM nymerine
qiyi
post Dec 27 2012, 06:47 PM

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Anyone get the new Dlink modem from tmnet?
It's 2730E Wireless N modem router. You'll notice the longer antenna compared to older 2640B
Much stronger and stable signal. Was planning to get a new router and this thing came.
glamour
post Dec 27 2012, 09:34 PM

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user posted image

not sure i should be happy or not......Grade C+
faidz85
post Dec 27 2012, 09:41 PM

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Anybody experiencing intermittent disconnects?

I am from Rasah Seremban and for the last few weeks (IINM) my router keeps on reconnecting to streamyx...I never changed anything to my router...
swgiant
post Dec 27 2012, 10:54 PM

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everyone says to have a good 4mbps line,
a) SNR checking must be above 15 db
b) Attenuation must be below 40 db
but mine is :
Line Rate - Upstream (Kbps): 511
Line Rate - Downstream (Kbps): 4096
SNR Margin - Upstream (0.1 dB): 288
SNR Margin - Downstream (0.1 dB): 485
Attenuation - Upstream (0.1 dB): 79
Attenuation - Downstream (0.1 dB): 100

So does it mean that 4mb line will not stable for me?

DannySia
post Dec 27 2012, 11:16 PM

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QUOTE(swgiant @ Dec 27 2012, 10:54 PM)
everyone says to have a good 4mbps line,
a) SNR checking must be above 15 db
b) Attenuation must be below 40 db
but mine is :
Line Rate - Upstream (Kbps): 511
Line Rate - Downstream (Kbps): 4096
SNR Margin - Upstream (0.1 dB):  288
SNR Margin - Downstream (0.1 dB):  485
Attenuation - Upstream (0.1 dB):  79
Attenuation - Downstream (0.1 dB):  100

So does it mean that 4mb line will not stable for me?
*
almost same like mine. very stable.
nymerine
post Dec 28 2012, 12:05 AM

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QUOTE(faidz85 @ Dec 27 2012, 09:41 PM)
Anybody experiencing intermittent disconnects?

I am from Rasah Seremban and for the last few weeks (IINM) my router keeps on reconnecting to streamyx...I never changed anything to my router...
*
Call 100
qiyi
post Dec 28 2012, 01:22 AM

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Upstream Power 12.0 dBm
Downstream Power 20.5 dBm
Adsl Line Status SHOWTIME.L0
Adsl Mode G992.5
Up Stream 507 kbps
Down Stream 5119 kbps
Attainable Up Stream 1176 kbps
Attainable Down Stream 17920 kbps
Attenuation Down Stream 30
Attenuation Up Stream 18
SNR Margin Down Stream 26.0
SNR Margin Up Stream 26.2
Vendor ID RETK
Firmware Version 4923c106
CRC Errors 35
Up Stream BER 0e-7
Down Stream BER 0e-7
Up Output Power 12
Down Output Power 20.5
Down Stream ES 32
Up Stream ES 4
Down Stream SES 0
Up Stream SES 0
Down Stream UAS 0
Up Stream UAS 0

ok?
qiyi
post Dec 28 2012, 01:26 AM

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QUOTE(faidz85 @ Dec 27 2012, 09:41 PM)
Anybody experiencing intermittent disconnects?

I am from Rasah Seremban and for the last few weeks (IINM) my router keeps on reconnecting to streamyx...I never changed anything to my router...
*
Yup same like mine, turns out Dslam port is faulty and they even upgrade my modem to latest tm modem.
Attached Image
a lot better than 2640B
DannySia
post Dec 28 2012, 02:51 AM

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QUOTE(qiyi @ Dec 28 2012, 01:22 AM)
Upstream Power 12.0 dBm
Downstream Power 20.5 dBm
Adsl Line Status  SHOWTIME.L0
Adsl Mode  G992.5
Up Stream  507 kbps
Down Stream  5119 kbps
Attainable Up Stream  1176 kbps
Attainable Down Stream  17920 kbps
Attenuation Down Stream  30
Attenuation Up Stream  18
SNR Margin Down Stream  26.0
SNR Margin Up Stream  26.2
Vendor ID  RETK
Firmware Version  4923c106
CRC Errors  35
Up Stream BER  0e-7
Down Stream BER  0e-7
Up Output Power  12
Down Output Power  20.5
Down Stream ES  32
Up Stream ES  4
Down Stream SES  0
Up Stream SES  0
Down Stream UAS  0
Up Stream UAS  0

ok?
*
why not ok? lol
powerwoot
post Dec 28 2012, 07:07 AM

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QUOTE(qiyi @ Dec 28 2012, 01:26 AM)
Yup same like mine, turns out Dslam port is faulty and they even upgrade my modem to latest tm modem.
Attached Image
a lot better than 2640B
*
what model no is that? I am using 2640B which is still working well.
faidz85
post Dec 28 2012, 08:58 AM

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From: Seremban



Oh, does changing the modem really works? Cause I didn't use TM's modem...I tried it once and the wireless coverage is weak.

So I changed back to my old 1mbps modem and linksys router.
ahmaronline
post Dec 28 2012, 10:26 AM

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hello guys, i'm new here.

just want to ask. last monday i upgrade my line from 1mbps to 4mbps via TM portal. i check status at my modem they not change my port to 4mbps. still 2084. i wonder will technician come to my house to check? until today still no call/respond from them .
jonoabas
post Dec 28 2012, 03:52 PM

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how to force tech to come my house n check the line coz they refuse to send tech even i know my line can support 4mb
cpros
post Dec 28 2012, 08:32 PM

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I'm getting streamyx 4mbps...feeling so excited! brows.gif
qiyi
post Dec 29 2012, 03:02 PM

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QUOTE(powerwoot @ Dec 28 2012, 07:07 AM)
what model no is that? I am using 2640B which is still working well.
*
It's the latest tm modem 2730E (market is 2730U). Higher gain antenna supporting N Wifi. Much larger coverage and faster wireless.
2640B was a problem. G Wifi range is very limited. Keep getting dc while connected. Previously planning to get a new router and this modem came. Using now so far so good.


Added on December 29, 2012, 3:07 pm
QUOTE(faidz85 @ Dec 28 2012, 08:58 AM)
Oh, does changing the modem really works? Cause I didn't use TM's modem...I tried it once and the wireless coverage is weak.

So I changed back to my old 1mbps modem and linksys router.
*
You have to be sure your line is ok by testing it with another modem. Wireless coverage is due to the router.
Ya older tm router is not good compared to the newer batch.

This post has been edited by qiyi: Dec 29 2012, 03:07 PM
tisumuka
post Dec 29 2012, 07:59 PM

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My connection streamtx already out..any one facing this problem.restart moderm many times.location country homes rawang.. ;(
powerwoot
post Dec 30 2012, 06:18 AM

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QUOTE(ahmaronline @ Dec 28 2012, 10:26 AM)
hello guys, i'm new here.

just want to ask. last monday i upgrade my line from 1mbps to 4mbps via TM portal. i check status at my modem they not change my port to 4mbps. still 2084. i wonder will technician come to my house to check? until today still no call/respond from them .
*
Check here for your status, if no job order given to any installer give TM a visit again.

https://mips.tm.net.my/SelfCare/WOrder/WOrd...871&verify=true

qiyi
post Dec 30 2012, 02:39 PM

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QUOTE(powerwoot @ Dec 30 2012, 06:18 AM)
Check here for your status, if no job order given to any installer give TM a visit again.

https://mips.tm.net.my/SelfCare/WOrder/WOrd...871&verify=true
*
You can always call TM streamyx at 1300889515 (charges apply) or 100 (free) using your fixed line.
Normally they will send technician to check your line for 4mb stability before upgrading you.
sani154ta
post Dec 30 2012, 05:55 PM

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QUOTE(swgiant @ Dec 27 2012, 10:54 PM)
everyone says to have a good 4mbps line,
a) SNR checking must be above 15 db
b) Attenuation must be below 40 db
but mine is :
Line Rate - Upstream (Kbps): 511
Line Rate - Downstream (Kbps): 4096
SNR Margin - Upstream (0.1 dB):  288
SNR Margin - Downstream (0.1 dB):  485
Attenuation - Upstream (0.1 dB):  79
Attenuation - Downstream (0.1 dB):  100

So does it mean that 4mb line will not stable for me?
*
yeah your stat is good if your referring to SNR Margin and Attenuation both you have to divide by 10 (because all unit is 0.1) ex:
SNR Margin - Upstream (0.1 dB): 288 = 28.8
SNR Margin - Downstream (0.1 dB): 485 = 48.5
Attenuation - Upstream (0.1 dB): 79 = 7.9
Attenuation - Downstream (0.1 dB): 100 = 10.0

so the conclusion is your stat is very good biggrin.gif


Added on December 30, 2012, 6:01 pm
QUOTE(qiyi @ Dec 30 2012, 02:39 PM)
You can always call TM streamyx at 1300889515 (charges apply) or 100 (free) using your fixed line.
Normally they will send technician to check your line for 4mb stability before upgrading you.
*
but if the TM system say no port or dont support 4mbps they wont sent the technician over. Like mine ive go to their exchange they say they can support 4mbps but TM Point system havent update it took me over 4 month to ask TM update their system.

This post has been edited by sani154ta: Dec 30 2012, 06:01 PM
arimii
post Dec 31 2012, 01:08 AM

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Yesterday I go to TM Point to pay bills and asking for an upgrade from 1MB to 4MB but they said "Cannot !! The area only support 1MB and 2MB only" . Then I went home sad.gif What a sad case .
ahmaronline
post Dec 31 2012, 11:24 AM

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QUOTE(powerwoot @ Dec 30 2012, 06:18 AM)
Check here for your status, if no job order given to any installer give TM a visit again.

https://mips.tm.net.my/SelfCare/WOrder/WOrd...871&verify=true
*
can't use that link. i use myTM portal instead. status pending.

when i call 100 they said the technician/contractor schedule to come 28 dec (friday). but didn't come. i call hp (contractor) number direct to voice-mail.

i think maybe i just upgrade my line from 1mbps to 4mbps, they lazy to come. just change the port. never mind. my line now already 4mbps.

but now, the package include wireless modem and dect phone. can i just collect at TM Point?
jonoabas
post Dec 31 2012, 12:18 PM

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Tm tech at my house rite to upgrade 2mbps but he said wanna check line 1st whether can support 4mbps
powerwoot
post Dec 31 2012, 07:47 PM

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QUOTE(ahmaronline @ Dec 31 2012, 11:24 AM)
can't use that link. i use myTM portal instead. status pending.

when i call 100 they said the technician/contractor schedule to come 28 dec (friday). but didn't come. i call hp (contractor) number direct to voice-mail.

i think maybe i just upgrade my line from 1mbps to 4mbps, they lazy to come. just change the port. never mind. my line now already 4mbps.

but now, the package include wireless modem and dect phone. can i just collect at TM Point?
*
the wireless modem will be given during the installation by the technician and yes, the dect phone to be collected from any nearby TM Point to your place.
kevyeoh
post Jan 1 2013, 02:32 PM

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when you upgrade or install the new streamyx...there's a technician who come to your house...you should have his contact number...usually written on the blue form given to you after the installation process completed...

within 1 week, pls call the guy who did the installation for you...he is responsible...


good luck !


QUOTE(ahmaronline @ Dec 28 2012, 10:26 AM)
hello guys, i'm new here.

just want to ask. last monday i upgrade my line from 1mbps to 4mbps via TM portal. i check status at my modem they not change my port to 4mbps. still 2084. i wonder will technician come to my house to check? until today still no call/respond from them .
*
carnby77
post Jan 2 2013, 03:29 PM

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QUOTE(arimii @ Dec 31 2012, 01:08 AM)
Yesterday I go to TM Point to pay bills and asking for an upgrade from 1MB to 4MB but they said "Cannot !! The area only support 1MB and 2MB only" . Then I went home sad.gif What a sad case .
*
Where is your location. If its at a city then report to SKMM...hehehehe
arimii
post Jan 2 2013, 04:30 PM

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QUOTE(carnby77 @ Jan 2 2013, 03:29 PM)
Where is your location. If its at a city then report to SKMM...hehehehe
*
Yes ! around city . How to report ? rclxub.gif
nymerine
post Jan 2 2013, 08:13 PM

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Any of you guys happen to be working with TM or an agent?
richloo
post Jan 2 2013, 09:38 PM

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Hi, how much latency do you guys get connecting to New York server?
I am getting averagely 290ms with LAN cable in Penang. Anyway to improve it?
carnby77
post Jan 3 2013, 08:14 AM

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QUOTE(arimii @ Jan 2 2013, 04:30 PM)
Yes ! around city . How to report ?  rclxub.gif
*
Google SKMM and goto their e-aduan website. Tell them that TM said your area dont have 4Mbit Port and this is unacceptable.
ken120
post Jan 3 2013, 04:51 PM

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QUOTE(arimii @ Jan 2 2013, 04:30 PM)
Yes ! around city . How to report ?  rclxub.gif
*
http://www.consumerinfo.my/Contact-Us/complaint-redress.aspx


Here you go
kevyeoh
post Jan 3 2013, 06:58 PM

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hi all,

when i first upgraded to 4Mbps a few months ago, i always get consistent 3.99Mbps or sometimes 4.2Mbps also...

but recently always get lower speed like 3.4Mbps and today after i complain to 100 number, and some technician try to fix, it seems even worse...i get 2.7Mbps to 3.1Mbps speed only....

the technician say will call KL to report slow speed but not sure what else Streamyx can do...

i am very sure last time my line very good and consistent 4Mbps...too bad now cannot...

and how it trigger this issue is my line also recently can drop...then i wait a few minutes and then it can reconnect back...


Added on January 3, 2013, 7:14 pmok...KL streamyx did some port reset and my connection is back rocking !

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This post has been edited by kevyeoh: Jan 3 2013, 07:14 PM
davinlicious
post Jan 3 2013, 09:44 PM

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QUOTE(kevyeoh @ Jan 3 2013, 06:58 PM)
hi all,

when i first upgraded to 4Mbps a few months ago, i always get consistent 3.99Mbps or sometimes 4.2Mbps also...

but recently always get lower speed like 3.4Mbps and today after i complain to 100 number, and some technician try to fix, it seems even worse...i get 2.7Mbps to 3.1Mbps speed only....

the technician say will call KL to report slow speed but not sure what else Streamyx can do...

i am very sure last time my line very good and consistent 4Mbps...too bad now cannot...

and how it trigger this issue is my line also recently can drop...then i wait a few minutes and then it can reconnect back...


Added on January 3, 2013, 7:14 pmok...KL streamyx did some port reset and my connection is back rocking !

user posted image
*
wow u so lucky la
im 4mbps user since day 1 i only get 3.5mpbs max until now sad.gif
ken120
post Jan 4 2013, 12:50 PM

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QUOTE(davinlicious @ Jan 3 2013, 09:44 PM)
wow u so lucky la
im 4mbps user since day 1 i only get 3.5mpbs max until now  sad.gif
*
Sometimes it's depends on your location and area as well as those stupid tm porting .. SNR and line attenuation also can affect the max speed for it..like mine, before changing my old copper wire i only achieve 3.6mbps but after changing to a new copper wire, i can achieve 4.4mbps... rclxms.gif rclxms.gif
esma_ezhar
post Jan 4 2013, 05:03 PM

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QUOTE(ken120 @ Jan 4 2013, 12:50 PM)
Sometimes it's depends on your location and area as well as those stupid tm porting .. SNR and line attenuation also can affect the max speed for it..like mine, before changing my old copper wire i only achieve 3.6mbps but after changing to a new copper wire, i can achieve 4.4mbps... rclxms.gif  rclxms.gif
*
mine also can get max 3.5mb only. can i report this?
andyliew97
post Jan 4 2013, 05:54 PM

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QUOTE(esma_ezhar @ Jan 4 2013, 05:03 PM)
mine also can get max 3.5mb only. can i report this?
*
mine used to be 4.9-5.3
but now only 1.6, how ? hehehe
davinlicious
post Jan 4 2013, 10:38 PM

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i report already
TM said 3.5mbps is normal for 4mbps user
kevyeoh
post Jan 4 2013, 11:33 PM

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yes...this is what i was told...but i was lucky my line sometimes showing 2.7Mbps also so that's why i insist they open a report to fix this issue...

but the technician that i got was very helpful la...he say according to streamyx 'rule' of best effort....3.3Mbps or 3.5Mbps is considered normal...


QUOTE(davinlicious @ Jan 4 2013, 10:38 PM)
i report already
TM said 3.5mbps is normal for 4mbps user
*
TSskylinelover
post Jan 5 2013, 05:18 AM

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haha looks like the old days of 500kb/s in 4mbps is gone already doh.gif thats it...i m fixing maxis 30mbps n i moving out 2 another area with unifi coverage soon rclxms.gif
nyunyu
post Jan 5 2013, 05:36 AM

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Signing out streamyx this month. Been good to me serving 4MBps - 5.1MBps most of the times but as my Unifi 20MBps is ready so bye-bye streamyx smile.gif
babyfatso
post Jan 5 2013, 11:02 AM

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I subscribed to the student package 2 years ago. I can get average of 3.5Mbps. After the two year contract, now I'm only getting average of 1.5Mbps. Sometimes it drops to 1Mbps or lesser and the line is not stable. Especially when I try to download torrent files using BitComet.

Complained to to TM, and the technician just say that the telephone line that was giving problem. Should I change all my new telephone line? The price is different for 4mbps now compared to what I was paying for before. sad.gif
ycs
post Jan 5 2013, 11:09 AM

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mine still ok
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ken120
post Jan 5 2013, 11:56 AM

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QUOTE(esma_ezhar @ Jan 4 2013, 05:03 PM)
mine also can get max 3.5mb only. can i report this?
*
3.5mbps is consider a normal speed for streamyx 4mbps...if your speed constantly fall below 3mpbs then you can make a report to them..


esma_ezhar
post Jan 5 2013, 04:07 PM

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thanks guys.. rm148 for streamyx.? waiting for time.com come to my apartment area.. heheheh..
TheUndead
post Jan 5 2013, 10:02 PM

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Is it this speed okay for 4mbps?

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ken120
post Jan 5 2013, 10:38 PM

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QUOTE(TheUndead @ Jan 5 2013, 10:02 PM)
Is it this speed okay for 4mbps?

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Location: JB
*
yup...your speed is consider fast for 4mbps since average speed was 3.4~3.7mbps..


Added on January 5, 2013, 10:43 pm
QUOTE(babyfatso @ Jan 5 2013, 11:02 AM)
I subscribed to the student package 2 years ago. I can get average of 3.5Mbps. After the two year contract, now I'm only getting average of 1.5Mbps. Sometimes it drops to 1Mbps or lesser and the line is not stable. Especially when I try to download torrent files using BitComet.

Complained to to TM, and the technician just say that the telephone line that was giving problem. Should I change all my new telephone line? The price is different for 4mbps now compared to what I was paying for before. sad.gif
*
Might be need to change your telephone line...check line attenuation value 1st....if more then 30db for dl/ul, then i suggest you change your telephone line... basically this problem will solve after you changing the wire.. but if still the same, complaint to TM rclxms.gif rclxms.gif

This post has been edited by ken120: Jan 5 2013, 10:43 PM
ikengkai
post Jan 5 2013, 11:17 PM

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Penang state.

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QUOTE(TheUndead @ Jan 5 2013, 10:02 PM)
Is it this speed okay for 4mbps?

user posted image

Location: JB
*
TheUndead
post Jan 5 2013, 11:25 PM

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QUOTE(ken120 @ Jan 5 2013, 10:38 PM)
yup...your speed is consider fast for 4mbps since average speed was 3.4~3.7mbps..
*
wah.. really ar? thanks, thanks.. i tot is slow ed
because i saw ppl can get above 4mbps..

QUOTE(ikengkai @ Jan 5 2013, 11:17 PM)
Penang state.

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wah how come penang lang their internet line so speedy wan?
how to achieve that kind of speed?
ikengkai
post Jan 6 2013, 12:39 AM

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QUOTE(TheUndead @ Jan 5 2013, 11:25 PM)
wah.. really ar? thanks, thanks.. i tot is slow ed
because i saw ppl can get above 4mbps..
wah how come penang lang their internet line so speedy wan?
how to achieve that kind of speed?
*
It depend on the down-stream rate TM set at their system. If they set higher, then u get faster download speed.
SUSphantom_zero
post Jan 6 2013, 01:23 AM

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anyone of u from shah alam seksyen 7 subscribe 4mbps? issit stable?
lixkin
post Jan 6 2013, 09:53 AM

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after a year of using 4mb
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perak
babyfatso
post Jan 6 2013, 12:10 PM

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QUOTE(ken120 @ Jan 5 2013, 10:38 PM)
yup...your speed is consider fast for 4mbps since average speed was 3.4~3.7mbps..


Added on January 5, 2013, 10:43 pm
Might be need to change your telephone line...check line attenuation value 1st....if more then 30db for dl/ul, then i suggest you change your telephone line... basically this problem will solve after you changing the wire.. but if still the same, complaint to TM rclxms.gif  rclxms.gif
*
Meaning that I can actually change the telephone line with/without the help of technician won't affect right? How do I check the line attenuation value?
Thanks for the help notworthy.gif notworthy.gif notworthy.gif
razuryza
post Jan 6 2013, 01:22 PM

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QUOTE(babyfatso @ Jan 6 2013, 12:10 PM)
Meaning that I can actually change the telephone line with/without the help of technician won't affect right? How do I check the line attenuation value?
Thanks for the help  notworthy.gif  notworthy.gif  notworthy.gif
*
u want to change the telephone line on pole by urself? or the underground line? shocking.gif
jay
post Jan 6 2013, 01:59 PM

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hey everyone, I have a 4.0Mbps streamyx at home, it is now capped at 1.0Mbps because previously @4.0Mbps will have intermittent connection issue during night time or peak hour, already called TM for the problem, and the technician who came suggested to cap the line at 1Mbps, well it does solve intermittent issue but line is slow during peak hour and night time.
I have been paying 4.0Mbps price for like 6months already but getting 1.0Mbps speed seems like rugi only. Its there any way that TM will upgrade the line at my area??
Technician say my house is too far from DSLAM, about 1.5km if not mistaken... My SNR margin is quite bad actually.
ken120
post Jan 6 2013, 02:22 PM

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QUOTE(babyfatso @ Jan 6 2013, 12:10 PM)
Meaning that I can actually change the telephone line with/without the help of technician won't affect right? How do I check the line attenuation value?
Thanks for the help  notworthy.gif  notworthy.gif  notworthy.gif
*
ya...but limited to your house only...don't try to change the pole line since it's TM property...you can just connect the pole wire with your house telephone line only....
For line attenuation, go login your modem homepage and it will shown at there by key in 192.168.1.1..username admin, password admin..


Added on January 6, 2013, 2:25 pm
QUOTE(razuryza @ Jan 6 2013, 01:22 PM)
u want to change the telephone line on pole by urself? or the underground line?  shocking.gif
*
not on pole or underground...it's changing your house telephone line wire..we can't touch/changing those TM's pole wire and the underground wire since it's belongs to TM property and we may been sue if we make an amendment to their wire.. rclxms.gif rclxms.gif

This post has been edited by ken120: Jan 6 2013, 02:25 PM
popice2u
post Jan 6 2013, 07:15 PM

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if get like this consider good?

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ken120
post Jan 6 2013, 11:12 PM

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QUOTE(popice2u @ Jan 6 2013, 07:15 PM)
if get like this consider good?

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if streamyx 4mbps speed it's consider supa fast already...ovewhelming speed of 4mbps..
MrSpeedy
post Jan 7 2013, 06:13 PM

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QUOTE(popice2u @ Jan 6 2013, 07:15 PM)
if get like this consider good?

user posted image
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WAIT!!!

ADSL2+ MAX download/upload : 24/3 mbps
How on Earth your upload speed exceeds 4mbps???
Or you're using TM UniFi right?
rayfoo
post Jan 8 2013, 08:42 AM

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i saw today papers Streamyx 8MB package..wtf..any idea what's it about?
ahhazazi
post Jan 8 2013, 09:07 AM

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QUOTE(rayfoo @ Jan 8 2013, 08:42 AM)
i saw today papers Streamyx 8MB package..wtf..any idea what's it about?
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Yeah, I heard it on the radio on my way to work just now. Checked the tm website but no info on 8mbps also.
LcBoy135z
post Jan 8 2013, 11:57 AM

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» Click to show Spoiler - click again to hide... «


anyone got more info about this?

This post has been edited by LcBoy135z: Jan 8 2013, 11:58 AM
powerwoot
post Jan 8 2013, 12:01 PM

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yup, 8mbps in TM website now
LcBoy135z
post Jan 8 2013, 12:06 PM

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QUOTE(powerwoot @ Jan 8 2013, 12:01 PM)
yup, 8mbps in TM website now
*
how about Upload speed?

same as other package 512? hmm.gif
krel89
post Jan 8 2013, 02:06 PM

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QUOTE(guanchung @ Jan 8 2013, 01:57 PM)
my area also can't upgrade 4mbps
i am sure 8mbps can't get too because my area not available

so unifi also not available
i can't get high speed internet  cry.gif

i still using 1mbps only

sigh can't take 8mbps because no support daam

that i am waiting unifi 20mbps my area i prefer Fiber
*
just called them to confirm..
mybe they already open a new port

This post has been edited by krel89: Jan 8 2013, 02:06 PM
krel89
post Jan 8 2013, 02:20 PM

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QUOTE(guanchung @ Jan 8 2013, 02:16 PM)
my snr no good cannot support 8mbps
my area to fair so be 4km++
*
almost same problem as i am
but now i'm on fibre. thank god my area got it
cucubud
post Jan 8 2013, 02:21 PM

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QUOTE(LcBoy135z @ Jan 8 2013, 12:06 PM)
how about Upload speed?

same as other package 512?  hmm.gif
*
Yes. Only 512kbps upload.
kakisemut
post Jan 8 2013, 07:13 PM

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QUOTE(ken120 @ Jan 4 2013, 12:50 PM)
Sometimes it's depends on your location and area as well as those stupid tm porting .. SNR and line attenuation also can affect the max speed for it..like mine, before changing my old copper wire i only achieve 3.6mbps but after changing to a new copper wire, i can achieve 4.4mbps... rclxms.gif  rclxms.gif
*
old copper within ur house??
ken120
post Jan 8 2013, 10:16 PM

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QUOTE(kakisemut @ Jan 8 2013, 07:13 PM)
old copper within ur house??
*
yep...haha...20years++ already.... rclxms.gif rclxms.gif
nymerine
post Jan 9 2013, 12:47 PM

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Gonna call their CS for 8Mbps package, if it comes with faster upload I might consider upgrading biggrin.gif
nymerine
post Jan 9 2013, 02:25 PM

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My area does not have 8Mbps sad.gif
nymerine
post Jan 9 2013, 02:35 PM

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QUOTE(guanchung @ Jan 9 2013, 02:33 PM)
daam me to same here 4mbps also cannot

i am waiting unifi i still waiting 2year++ already long time still no unifi sigh
i using 1mbps only sad
can't play gaming online to get lower ping and upload speed more

that i need fiber 20mbps to get lower ping and upload speed higer
for i like play online BF3

i am sure streamyx will lag bf3
*
I'm using streamyx to play BF3, no problem wor
ysc
post Jan 9 2013, 03:03 PM

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my streamyx 4mbps max speed is 1.8

call tm.nut to complain? or any other dept faster? @_@
salimbest83
post Jan 9 2013, 03:03 PM

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anyone jumping to 8M package ?
i think rm18 for it really worthy.
will try apply for next month bill

salimbest83
post Jan 9 2013, 03:04 PM

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QUOTE(ysc @ Jan 9 2013, 03:03 PM)
my streamyx 4mbps max speed is 1.8

call tm.nut to complain? or any other dept faster? @_@
*
can call and maybe u can get rebate also
make many2 alasan la.
kenot use. slow like turtle. alwayz dc etc.

nymerine
post Jan 9 2013, 03:34 PM

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QUOTE(salimbest83 @ Jan 9 2013, 03:03 PM)
anyone jumping to 8M package ?
i think rm18 for it really worthy.
will try apply for next month bill
*
I'm so eager to upgrade, called them and they say no coverage cry.gif
salimbest83
post Jan 9 2013, 04:01 PM

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QUOTE(nymerine @ Jan 9 2013, 03:34 PM)
I'm so eager to upgrade, called them and they say no coverage  cry.gif
*
sad lo if like that.

Vista-X
post Jan 9 2013, 04:39 PM

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QUOTE(salimbest83 @ Jan 9 2013, 03:03 PM)
anyone jumping to 8M package ?
i think rm18 for it really worthy.
will try apply for next month bill
*
Went to tmpoint tis noon for 8mb upgrade, but duno can support or not , need the technician to check snr, and bro u dont need to w8 till ur nx bill cos they will divide the usage between ur curreny plan n 8mb plans for ur nx bill.
salimbest83
post Jan 9 2013, 06:50 PM

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QUOTE(Vista-X @ Jan 9 2013, 04:39 PM)
Went to tmpoint tis noon for 8mb upgrade, but duno can support or not , need the technician to check snr, and bro u dont need to w8 till ur nx bill cos they will divide the usage between ur curreny plan n 8mb plans for ur nx bill.
*
i want wait bcoz dont want upgrade.
i wan to apply new acc btw n terminate my 4mb@5mb account.

reason is
1. got new modem
2. got new phone
3. got 1 month free subscription.

worth it rite?
Vista-X
post Jan 9 2013, 06:58 PM

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QUOTE(salimbest83 @ Jan 9 2013, 06:50 PM)
i want wait bcoz dont want upgrade.
i wan to apply new acc btw n terminate my 4mb@5mb account.

reason is
1. got new modem
2. got new phone
3. got 1 month free subscription.

worth it rite?
*
Smart but, u need to terminate ur current line before apply for new1. And also new application new contract, and wat if after u terminate ur 4mb then ur place cant support 8mb ? And tm dont wana open new port. U can try but i think sc will just ask u to upgrade.
kakisemut
post Jan 9 2013, 07:07 PM

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QUOTE(ken120 @ Jan 8 2013, 10:16 PM)
yep...haha...20years++ already.... rclxms.gif  rclxms.gif
*
owh..
my house also...
already 20years++
but how to change the copper?
call TM??
salimbest83
post Jan 9 2013, 07:29 PM

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QUOTE(Vista-X @ Jan 9 2013, 06:58 PM)
Smart but, u need to terminate ur current line before apply for new1. And also new application new contract, and wat if after u terminate ur 4mb then ur place cant support 8mb ? And tm dont wana open new port. U can try but i think sc will just ask u to upgrade.
*
owh. maybe need to confirm with them 1st.

but my area and those apartment surounding my house also in the list.
shud be fine bout coverage i think.

https://mytm.tm.com.my/ap/icp/index.jsp?cus...nal#cvrg_result
ikengkai
post Jan 9 2013, 09:46 PM

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Latest speed test from Streamyx 4Mbps
Penang state.

user posted image
acid427
post Jan 9 2013, 10:14 PM

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QUOTE(ikengkai @ Jan 9 2013, 09:46 PM)
Latest speed test from Streamyx 4Mbps
Penang state.

user posted image
*
How come so fast meh, mine only 3.4-3.5mbps cry.gif
salimbest83
post Jan 9 2013, 11:39 PM

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QUOTE(ikengkai @ Jan 9 2013, 09:46 PM)
Latest speed test from Streamyx 4Mbps
Penang state.

user posted image
*
yup. my normal speed also..

ps: dun wan upgrade to 8mb bro brows.gif
ikengkai
post Jan 10 2013, 08:10 AM

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QUOTE(salimbest83 @ Jan 9 2013, 11:39 PM)
yup. my normal speed also..

ps: dun wan upgrade to 8mb bro brows.gif
*
Feel happy and enough with 4Mbps for the moment.
Prefer to have wireless broadband so that can access internet while outside. biggrin.gif
richloo
post Jan 10 2013, 08:24 AM

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Hi, what is your ping to New York server(any)?
I found that ping to Singapore is faster than ping to Penang server. I don't know why is that.
salimbest83
post Jan 10 2013, 08:39 AM

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QUOTE(ikengkai @ Jan 10 2013, 08:10 AM)
Feel happy and enough with 4Mbps for the moment.
Prefer to have wireless broadband so that can access internet while outside.  biggrin.gif
*
add extra RM18only bro brows.gif
ken120
post Jan 10 2013, 01:14 PM

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Here is my 4mbps speed in kajang, selangor.. rclxms.gif rclxms.gif
but yet i wish to upgrade to 8mbps but cant...unavailable to this area cry.gif cry.gif

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ikengkai
post Jan 10 2013, 03:40 PM

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QUOTE(salimbest83 @ Jan 10 2013, 08:39 AM)
add extra RM18only bro  brows.gif
*
RM 18 x 12 month = RM216 extra spending... sweat.gif
If the upload speed higher, might consider. Now my bottleneck is upload speed, not download speed. Unifi not available in my area.

nymerine
post Jan 10 2013, 05:09 PM

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QUOTE(ikengkai @ Jan 10 2013, 03:40 PM)
RM 18 x 12 month = RM216 extra spending...  sweat.gif
If the upload speed higher, might consider. Now my bottleneck is upload speed, not download speed. Unifi not available in my area.
*
If you're wishing for more upload speed, wait for unifi. I had my 4Mbps capped at 5128dl/1233ul before, it was horrible. I only used about 100kB/s uploading speed my internet went haywire (disconnection, 2k latency). I guess it was ADSL limitation or something hmm.gif
ahcheap
post Jan 10 2013, 05:23 PM

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Dear Valued Partners,

We are pleased to announce the launching of new 8Mbps bandwidth for Streamyx and Business Broadband packages. It is a new bandwidth option to complement the existing 1, 2 and 4Mbps and will be offered at non-UniFi areas only. Utilising TM’s existing copper cable, the service will be offered upon successful completion of the line quality test. With the launch of these packages, customers at non-UniFi areas will be able to enjoy higher bandwidth option.

The 8Mbps bandwidth will be offered to Streamyx Consumer, OIAB, Business Broadband SoHo, and Business Broadband 1 and 5 Fixed IPs.
Order for these packages can be made on 8 January 2013 onwards.

The packages for Streamyx Consumer and Business Broadband as follows:

a. “Business Broadband: 8Mbps” SME Offerings:

Speed
Package
Price per month
8 M
OIAB Basic
RM308
8 M
Business Broadband SoHo
Standard : RM688
Promo:
•RM468 (1st 6 months)
•RM628 (7th month onwards)
8 M
Business Broadband 1 Fixed IP
Standard : RM1188
Promo: RM831
8 M
Business Broadband 5 Fixed IPs
Standard : RM1988
Promo: RM1391

· Applicable for New and Existing Customers.
· Administrative fee for OIAB of RM600 and Business Broadband SOHO, Business Broadband 1 Fixed IP, Business Broadband 5 Fixed IP (both standard and promo) of RM350 is applicable for early termination.


b. “Streamyx and Phone Package: 8Mbps” Consumer Offerings:

Speed
Package
Price per month
8 Mbps
Streamyx and Phone Package
RM160
4 Mbps
Streamyx and Phone Package
RM140
2 Mbps
Streamyx and Phone Package
RM130
1 Mbps
Streamyx and Phone Package
RM110
512 kbps
Streamyx and Phone Package
RM90
384 kbps
Streamyx and Phone Package
RM60

· Applicable for New and Existing Customers.
· Activation and Installation Fee will be waived until further noticed.
· FREE 1 Month Subscription Fee for New Streamyx registration until 28 February 2013.
· Minimum subscription period is 12 months for New and Existing Customers*.
· Administrative fee of RM350 is applicable for early termination. Early termination includes relocation of premise.
· Normal Streamyx T&Cs applies.
TechHub-Asia
post Jan 10 2013, 06:00 PM

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Wow, got 8mbps already...
salimbest83
post Jan 10 2013, 06:07 PM

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one of the reason i wanna terminate my old 4@5MB and start new subscription

QUOTE
FREE 1 Month Subscription Fee for New Streamyx registration until 28 February 2013.

BugFace
post Jan 10 2013, 07:36 PM

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Wow 8mb already? For Streamyx only RM160? Reasonable but how we know if its supported in our areas?

Anyway just noticed 203.106.xxx.xxx range today for 4MB user.
ken120
post Jan 10 2013, 07:42 PM

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too bad it's only offered to non unifi area only cry.gif cry.gif
BugFace
post Jan 10 2013, 07:47 PM

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I seriously doubt unifi will ever reach my area since its not high income area.

Anyway how will this be cap?
Will it be like our 4mb (4096) ask to be cap at 5120.

So 8192 ask them to cap at 9126 to enjoy full 8mb or just 8192?

So all areas that already has 4mb already supported this 8mb yet?
salimbest83
post Jan 10 2013, 08:13 PM

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QUOTE(BugFace @ Jan 10 2013, 07:36 PM)
Wow 8mb already? For Streamyx only RM160? Reasonable but how we know if its supported in our areas?

Anyway just noticed 203.106.xxx.xxx range today for 4MB user.
*
chech it here bro.
https://mytm.tm.com.my/ap/icp/index.jsp?cus...nal#cvrg_result

it wil slow loading when u press search.
just wait for it.
( go play dota or wat ever 1st then see again) tongue.gif
BugFace
post Jan 10 2013, 09:28 PM

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QUOTE(salimbest83 @ Jan 10 2013, 08:13 PM)
chech it here bro.
https://mytm.tm.com.my/ap/icp/index.jsp?cus...nal#cvrg_result

it wil slow loading when u press search.
just wait for it.
( go play dota or wat ever 1st then see again) tongue.gif
*
Looks like my area should have it, will seriously think about it.
ken120
post Jan 11 2013, 02:39 PM

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QUOTE(BugFace @ Jan 10 2013, 07:47 PM)
I seriously doubt unifi will ever reach my area since its not high income area.

Anyway how will this be cap?
Will it be like our 4mb (4096) ask to be cap at 5120.

So 8192 ask them to cap at 9126 to enjoy full 8mb or just 8192?

So all areas that already has 4mb already supported this 8mb yet?
*
it's gonna depends to distance of your house between the exchange port... SNR margin and line attenuation also will cause the speed capping...
alucard89
post Jan 11 2013, 03:17 PM

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Just upgraded to 8mbps an hour ago, so far so good
I was able to reach +900kbps download speed, upload speed still the same.
My location is at Kuantan.
Pretty fast response from tm, called them on wednesday and today already upgrade.

This post has been edited by alucard89: Jan 11 2013, 03:18 PM
salimbest83
post Jan 11 2013, 03:45 PM

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QUOTE(alucard89 @ Jan 11 2013, 03:17 PM)
Just upgraded to 8mbps an hour ago, so far so good
I was able to reach +900kbps download speed, upload speed still the same.
My location is at Kuantan.
Pretty fast response from tm, called them on wednesday and today already upgrade.
*
woh. great bro. cant wait to upgrade mine. biggrin.gif
alucard89
post Jan 11 2013, 04:08 PM

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QUOTE(salimbest83 @ Jan 11 2013, 03:45 PM)
woh. great bro. cant wait to upgrade mine. biggrin.gif
*
Even the technician was surprised there was an 8mbps package, called me twice just to confirm if I was actually subscribing to Unifi (no fiber at home, I highly doubt there will one for a long time since I live in quite a kampung area).
Before this I asked the operator to check for 2 numbers, one for my home and another a house I rented at Kertih. Apparently there's still no port open at Kertih.
jay
post Jan 11 2013, 04:21 PM

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guys, whats the best ADSL modem for streamyx 4mbps now?? my aztech kena lightning strike RIP already
nymerine
post Jan 11 2013, 08:57 PM

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QUOTE(jay @ Jan 11 2013, 04:21 PM)
guys, whats the best ADSL modem for streamyx 4mbps now?? my aztech kena lightning strike RIP already
*
Tell us budget, your least requirement etc then we can suggest. thumbup.gif
jay
post Jan 11 2013, 10:29 PM

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QUOTE(nymerine @ Jan 11 2013, 08:57 PM)
Tell us budget, your least requirement etc then we can suggest.  thumbup.gif
*
got wifi can already, i see asus one like not bad but duno ngam anot with streamyx~
powerwoot
post Jan 11 2013, 10:35 PM

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QUOTE(jay @ Jan 11 2013, 04:21 PM)
guys, whats the best ADSL modem for streamyx 4mbps now?? my aztech kena lightning strike RIP already
*
Maybe you can check here for the list that is recommended by TM http://www.tm.com.my/ap/personal/internet/...rtifieddsl.aspx

blacktubi
post Jan 11 2013, 10:49 PM

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QUOTE(jay @ Jan 11 2013, 10:29 PM)
got wifi can already, i see asus one like not bad but duno ngam anot with streamyx~
*
Aztech 600E + a router tongue.gif

Who else still have a 600E here tongue.gif
chuahcs79
post Jan 11 2013, 11:44 PM

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From: Bolehland for sure ^_^


QUOTE(blacktubi @ Jan 11 2013, 10:49 PM)
Aztech 600E + a router tongue.gif

Who else still have a 600E here  tongue.gif
*
wow aztech 600E,..

i guess many still have, probably in store room collect dust or death already, LOL,. rclxms.gif
blacktubi
post Jan 11 2013, 11:46 PM

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QUOTE(chuahcs79 @ Jan 11 2013, 11:44 PM)
wow aztech 600E,..

i guess many still have, probably in store room collect dust or death already, LOL,.  rclxms.gif
*
This is a legendary modem, although the age, it still support ADSL 2+
chuahcs79
post Jan 11 2013, 11:50 PM

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From: Bolehland for sure ^_^


QUOTE(blacktubi @ Jan 11 2013, 11:46 PM)
This is a legendary modem, although the age, it still support ADSL 2+
*
yeah, it was the best one at that period,.

my friend still have it, in store room, with permanent koma situation, LOL thumbup.gif
nymerine
post Jan 12 2013, 02:02 AM

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QUOTE(jay @ Jan 11 2013, 10:29 PM)
got wifi can already, i see asus one like not bad but duno ngam anot with streamyx~
*
Anything expensive is always nice.
My personal recommendation is TPLINK - WR1043ND
BugFace
post Jan 12 2013, 06:03 AM

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Ever tried D-link modems? Quite stable.

Bummer asked TM about 8mb no port and too far yet my road was listed. Maybe still too early for my area to have it.
wavezard
post Jan 12 2013, 08:46 AM

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my uncle manager of TM....still only use the 1mbps as coverage thing..hahaha....even my place has all except time and yes
wavezard
post Jan 12 2013, 08:47 AM

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my uncle manager of TM....still only use the 1mbps as coverage thing..hahaha....even my place has all except time and yes
MrSpeedy
post Jan 12 2013, 10:50 AM

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I still have Aztech DSL600E, still functioning and upgraded to latest firmware...
LOL, I still remember how GOLDEN it is in 2006 (and how n00b I am).
jay
post Jan 12 2013, 02:36 PM

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btw guys, i now have a dsl modem Aztech DSL305E working in bridge mode connected to a wireless router, how do I access my modem through the wireless router??
amadeo
post Jan 13 2013, 02:04 AM

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QUOTE(MrSpeedy @ Jan 12 2013, 10:50 AM)
I still have Aztech DSL600E, still functioning and upgraded to latest firmware...
LOL, I still remember how GOLDEN it is in 2006 (and how n00b I am).
*
Yeah. Am still using my old trusty 600EW bought on May 2005. Still working perfectly on my 4mbps line laugh.gif
Cost me a bomb back then purchasing the modem laugh.gif
hsunl
post Jan 15 2013, 05:49 PM

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Appreciate those who answer and assist me here sad.gif

Juz called 100 n they mentioned my Tel Number is available for 4Mbps only. 8Mbps ta dak sad.gif
My landed house already 13 yrs and at the moment using 0.384Mbps sad.gif Streamyx. Pls dun laugh at me.
1.) Is my Old copper line support 4Mbps?
2.) Will i get a stable 3.3~4Mbps without frequent DC sad.gif
3.) Will i get support from any TM technician to assist me getting a Stable 3.3~4Mbps speed if i subscibe this package? Or risk bare by me sad.gif.

Here is my Riger datas. Thanks

Downstream Upstream
SNR Margin (dB): 33.0 29.0
Attenuation (dB): 14.0 5.0
Output Power (dBm): 11.9 16.6
Attainable Rate (Kbps):11840 1248
Rate (Kbps): 1024 384
MrSpeedy
post Jan 15 2013, 07:08 PM

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QUOTE(hsunl @ Jan 15 2013, 05:49 PM)
Appreciate those who answer and assist me here sad.gif

Juz called 100 n they mentioned my Tel Number is available for 4Mbps only. 8Mbps ta dak sad.gif
My landed house already 13 yrs and at the moment using 0.384Mbps sad.gif Streamyx. Pls dun laugh at me.
1.) Is my Old copper line support 4Mbps?
2.) Will i get a stable 3.3~4Mbps without frequent DC sad.gif
3.) Will i get support from any TM technician to assist me getting a Stable 3.3~4Mbps speed if i subscibe this package? Or risk bare by me sad.gif.

Here is my Riger datas. Thanks

Downstream  Upstream
SNR Margin (dB):  33.0 29.0
Attenuation (dB):  14.0 5.0
Output Power (dBm): 11.9 16.6
Attainable Rate (Kbps):11840 1248
Rate (Kbps):  1024 384
*
With that status, your home already support 4mbps (8mbps too?)
How about you make an appointment with TM technician to check your house.
If not, just register online with TM reseller - just like me.

Here is my ADSL status of my 4mbps:

Update Counter : 38590
Modulation : ADSL2+
Annex Mode : Annex A/L
Line State : up
Lan Tx : 2519750
Lan Rx : 1322406
ADSL Tx : 1164554
ADSL Rx : 1940822
CRC Down : 0
CRC Up : 145
FEC Down : 0
FEC Up : 277
HEC Down : 154
HEC Up : 0
*SNR Up : 22.4
*SNR Down : 30.9
*Line Attenuation Up : 13.0
*Line Attenuation Down : 24.0
Data Rate Up : 507
Data Rate Down : 5099

*SNR: Higher the better
*Attenuation: Lower the better
nymerine
post Jan 15 2013, 07:50 PM

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QUOTE(hsunl @ Jan 15 2013, 05:49 PM)
Appreciate those who answer and assist me here sad.gif

Juz called 100 n they mentioned my Tel Number is available for 4Mbps only. 8Mbps ta dak sad.gif
My landed house already 13 yrs and at the moment using 0.384Mbps sad.gif Streamyx. Pls dun laugh at me.
1.) Is my Old copper line support 4Mbps?
2.) Will i get a stable 3.3~4Mbps without frequent DC sad.gif
3.) Will i get support from any TM technician to assist me getting a Stable 3.3~4Mbps speed if i subscibe this package? Or risk bare by me sad.gif.

Here is my Riger datas. Thanks

Downstream  Upstream
SNR Margin (dB):  33.0 29.0
Attenuation (dB):  14.0 5.0
Output Power (dBm): 11.9 16.6
Attainable Rate (Kbps):11840 1248
Rate (Kbps):  1024 384
*
If your line can't support 4Mbps they don't suggest you to upgrade, if they said it's supported then it should be. biggrin.gif
thpace
post Jan 15 2013, 08:20 PM

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QUOTE(nymerine @ Jan 15 2013, 07:50 PM)
If your line can't support 4Mbps they don't suggest you to upgrade, if they said it's supported then it should be.  biggrin.gif
*
funny thing if line good enough for 4mbps, why 8mbps can? since it their requirement to be 1.5km form nearest dlsam
nymerine
post Jan 15 2013, 08:27 PM

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QUOTE(thpace @ Jan 15 2013, 08:20 PM)
funny thing if line good enough for 4mbps, why 8mbps can? since it their requirement to be 1.5km form nearest dlsam
*
Probably DSLAM issue. IINM our area is already fibre ready, just waiting for the unifi to come here.
Even now my 4Mbps is running ADSL_G.dmt, not ADSL2+. Attainable rate is around 10Mbps, that's really stretching the capabilities of non ADSL2+ mode. So far, I can assume that its hardware limitation.

edit : I was wrongly capped before, 5Mbps/1Mbps (attainable 10Mbps/1Mbps), I used my upload bandwidth up 70kB/s and my connection went haywire, ping shoot up to 2k MS to local sites, could not load anything.

This post has been edited by nymerine: Jan 15 2013, 08:30 PM
thpace
post Jan 15 2013, 08:39 PM

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QUOTE(nymerine @ Jan 15 2013, 08:27 PM)
Probably DSLAM issue. IINM our area is already fibre ready, just waiting for the unifi to come here.
Even now my 4Mbps is running ADSL_G.dmt, not ADSL2+. Attainable rate is around 10Mbps, that's really stretching the capabilities of non ADSL2+ mode. So far, I can assume that its hardware limitation.

edit : I was wrongly capped before, 5Mbps/1Mbps (attainable 10Mbps/1Mbps), I used my upload bandwidth up 70kB/s and my connection went haywire, ping shoot up to 2k MS to local sites, could not load anything.
*
Fiber? at where oo?

i at taman kerjasama didnt see any fiber cable hanging at TM pole? hmm.gif

just check my modem status, yes it running ADSL 2plus


QUOTE
ADSL Firmware Version: FwVer:3.12.8.31_TC3086 HwVer:T14.F7_7.0
Line State: Showtime
Modulation: ADSL2 PLUS
Annex Mode: ANNEX_A
   
  Downstream Upstream 
SNR Margin:  31.3            25.9db
Line Attenuation: 10.9  8.9  db
Data Rate: 5120  511  kbps
Max Rate: 23584  1135  kbps
CRC: 1 0


This post has been edited by thpace: Jan 15 2013, 08:43 PM
nymerine
post Jan 15 2013, 08:46 PM

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QUOTE(thpace @ Jan 15 2013, 08:39 PM)
Fiber? at where oo?

i at taman kerjasama didnt see any fiber cable hanging at TM pole? hmm.gif
*
Can check here : http://sams.tm.net.my/MarketingCenter/search.asp
Put your streamyx login @ customer login.
Look at "J" column, if the result is F, means its fibre infrastructure, if result is "ticked" means its copper infrastructure.
Source : A guy working with TM posted this in this thread lots of pages ago.
thpace
post Jan 15 2013, 08:54 PM

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QUOTE(nymerine @ Jan 15 2013, 08:46 PM)
Can check here : http://sams.tm.net.my/MarketingCenter/search.asp
Put your streamyx login @ customer login.
Look at "J" column, if the result is F, means its fibre infrastructure, if result is "ticked" means its copper infrastructure.
Source : A guy working with TM posted this in this thread lots of pages ago.
*
meaning fiber coming to our area? smile.gif

but my 4mbps is since 2009, and the status have a "F" sign.. 2009 got fiber ad meh? or just some bull crap hahaha tongue.gif
powerwoot
post Jan 15 2013, 08:56 PM

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QUOTE(nymerine @ Jan 15 2013, 08:46 PM)
Can check here : http://sams.tm.net.my/MarketingCenter/search.asp
Put your streamyx login @ customer login.
Look at "J" column, if the result is F, means its fibre infrastructure, if result is "ticked" means its copper infrastructure.
Source : A guy working with TM posted this in this thread lots of pages ago.
*
Mine is F all the while since 2010, from what I've been told by someone that the interstate fibre network by TM available in my kampung area, but the purpose is not to serve the local and yes the nearest TM cabinet I can see the printed code started with V (VDSL?). I assumed I am getting good speed with my previous 1mbps, 4mbps and current 8mbps are due to this, copper line from house to cabinet and tumpang fibre to the rest.

This post has been edited by powerwoot: Jan 15 2013, 08:56 PM
thpace
post Jan 15 2013, 09:03 PM

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QUOTE(powerwoot @ Jan 15 2013, 08:56 PM)
Mine is F all the while since 2010, from what I've been told by someone that the interstate fibre network by TM available in my kampung area, but the purpose is not to serve the local and yes the nearest TM cabinet I can see the printed code started with V (VDSL?). I assumed I am getting good speed with my previous 1mbps, 4mbps and current 8mbps are due to this, copper line from house to cabinet and tumpang fibre to the rest.
*
this i can confrim

last time before i always walk past the an empty slot, One day TM come and install a DSLAM server at that empty area. So every day otw to class i see what they do. Once i saw they take a fiber cable and connect to the servers install inside.

How to know it fiber? Well there a special techniques used to connect fiber cable and a special equipments, one small box and there two cable end will be put together into the machine. Viola, the cable is join. Plus the distinctive bright yellow cable normally associate with fiber cable
jay
post Jan 15 2013, 09:37 PM

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my stat ok ?? feel quite poor
ADSL Line Status: SHOWTIME
ADSL Modulation: T1_413
ADSL Annex Mode: ANNEX_A

Down Up
SNR Margin 12.9 22.0 dB
Line Attenuation 50.8 31.5 dB

Data Rate 1024 512 kbps
Latency FAST FAST
acid427
post Jan 15 2013, 09:47 PM

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info I get from TM

snr= above 16db
line att= less 35db
hsunl
post Jan 15 2013, 09:50 PM

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QUOTE(MrSpeedy @ Jan 15 2013, 07:08 PM)
With that status, your home already support 4mbps (8mbps too?)
How about you make an appointment with TM technician to check your house.
If not, just register online with TM reseller - just like me.

Here is my ADSL status of my 4mbps:

Update Counter : 38590
Modulation : ADSL2+
Annex Mode : Annex A/L
Line State : up
Lan Tx : 2519750
Lan Rx : 1322406
ADSL Tx : 1164554
ADSL Rx : 1940822
CRC Down : 0
CRC Up : 145
FEC Down : 0
FEC Up : 277
HEC Down : 154
HEC Up : 0
*SNR Up : 22.4
*SNR Down : 30.9
*Line Attenuation Up : 13.0
*Line Attenuation Down : 24.0
Data Rate Up : 507
Data Rate Down : 5099

*SNR: Higher the better
*Attenuation: Lower the better
*
QUOTE(nymerine @ Jan 15 2013, 07:50 PM)
If your line can't support 4Mbps they don't suggest you to upgrade, if they said it's supported then it should be.  biggrin.gif
*
Thanks for clearing up my doubts

laidback
post Jan 15 2013, 09:57 PM

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QUOTE(jay @ Jan 15 2013, 09:37 PM)
my stat ok ?? feel quite poor
ADSL Line Status: SHOWTIME
ADSL Modulation: T1_413
ADSL Annex Mode: ANNEX_A

                        Down  Up
SNR Margin  12.9  22.0 dB
Line Attenuation  50.8  31.5 dB

Data Rate          1024 512 kbps
Latency          FAST FAST
*
mine almost the same as yours

DSL Line Status: ADSL2 AnnexL SHOWTIME L0
ADSL Modulation: T1_413

Down Up
SNR Margin 16.3 dB
Line Attenuation 17.5 dB

Data Rate 1024 383 kbps
Latency FAST FAST

Before my data rate was 2045 538kbps.After TM do some upgrading work somewhere and my line got problem then it became 1021 383kbps rclxub.gif
Called TM CS,was told my line cannot support 4MB sad.gif
jay
post Jan 15 2013, 10:05 PM

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QUOTE(laidback @ Jan 15 2013, 09:57 PM)
mine almost the same as yours

DSL Line Status: ADSL2 AnnexL SHOWTIME L0
ADSL Modulation: T1_413

Down Up
SNR Margin 16.3 dB
Line Attenuation 17.5 dB

Data Rate 1024 383 kbps
Latency FAST FAST

Before my data rate was 2045 538kbps.After TM do some upgrading work somewhere and my line got problem then it became 1021 383kbps rclxub.gif
Called TM CS,was told my line cannot support 4MB  sad.gif
*
ur line attenuation quite ok, previously i was at 4mbps but at midnite will have intermittent problem, then technician chg the line to 1mbps, now ok but slow laa cry.gif
nymerine
post Jan 15 2013, 10:53 PM

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QUOTE(thpace @ Jan 15 2013, 08:54 PM)
meaning fiber coming to our area?  smile.gif

but my 4mbps is since 2009, and the status have a "F" sign.. 2009 got fiber ad meh? or just some bull crap hahaha tongue.gif
*
Yes we do, just not for us. Our campus perhaps. We tumpang their fibre I'm guessing.
nymerine
post Jan 15 2013, 10:56 PM

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QUOTE(laidback @ Jan 15 2013, 09:57 PM)
mine almost the same as yours

DSL Line Status: ADSL2 AnnexL SHOWTIME L0
ADSL Modulation: T1_413

Down Up
SNR Margin 16.3 dB
Line Attenuation 17.5 dB

Data Rate 1024 383 kbps
Latency FAST FAST

Before my data rate was 2045 538kbps.After TM do some upgrading work somewhere and my line got problem then it became 1021 383kbps rclxub.gif
Called TM CS,was told my line cannot support 4MB  sad.gif
*
IINM if modem using T1_413 modulation, it means your line is barely alive due to poor connection or long distance from TM cabinet.
cd0rw0
post Jan 17 2013, 06:56 PM

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hi guys,

just up my line to 4MB icon_rolleyes.gif
been using 1MB for long time .......... brows.gif

SNR N line att all good, so far getting full speed (4+)

TM give me d'link dsl-2730e modem, i try to google not much info on this,
any1 using this modem how is it ? any latest firmware....

This post has been edited by cd0rw0: Jan 17 2013, 06:58 PM
powerwoot
post Jan 18 2013, 07:00 AM

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QUOTE(cd0rw0 @ Jan 17 2013, 06:56 PM)
hi guys,

just up my line to 4MB  icon_rolleyes.gif
been using 1MB for long time .......... brows.gif

SNR N line att all good, so far getting full speed (4+)

TM give me d'link dsl-2730e modem, i try to google not much info on this,
any1 using this modem how is it ? any latest firmware....
*
I am still using the old TM's D-Link DSL2640B, which is still good till today. I wish they are giving me free new modem instead of the cordless phone as I never used it at all.

itsuki
post Jan 18 2013, 11:16 AM

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how long it take when upgrade from 1mb to 4mb??
salimbest83
post Jan 18 2013, 11:31 AM

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QUOTE(itsuki @ Jan 18 2013, 11:16 AM)
how long it take when upgrade from 1mb to 4mb??
*
usually less than 7 day bro,


at last .
successfully subscribe to 8MB plan.
http://www.tm.com.my/shop/home/Pages/home_streamyx.aspx

Expected Install Date

Your order will be processed immediately and the service is expected to be ready by 01/25/2013
TM will call you for appointment within 24 hours.
An installation fee will be charged during installation.

sani154ta
post Jan 18 2013, 01:34 PM

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icon_question.gif I've have a problem that maybe you guys can help. About 2 days ago i saw that my connection modulation is set to ADSL2+ before only G.DMT but the problem is the latency is still the same why ar coz on the previous post i can see that there is a post that say if connection is set to ADSL2+ my latency would improve but the line att would increase but now i see that its the same latency but my line att improve abit. could anyone advise me. may something i do wrong?

Latest Connection Stat.
user posted image

My Old Connection Stat
user posted image


P/S :- try to upgrade to 8Mbps but TM say that not supported(when i want to upgrade to 4MB oso abit troublesome) but my DSLAM is confirm using Fibre connection to Exchange + it is about below 30 metre from my house to the DSLAM. TQVM for your feedback.
thpace
post Jan 18 2013, 09:39 PM

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not really, the modulation just effect what the max speed your line can obtain

ADSL2+ Max around 25Mbps
G.DMT Max around 15Mbps

This can be seen on the Max Rate on your modem stat.

cd0rw0
post Jan 19 2013, 12:21 AM

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QUOTE(itsuki @ Jan 18 2013, 11:16 AM)
how long it take when upgrade from 1mb to 4mb??
*
well mine less 24 hours

i apply online around 8pm
next day call TM around 1pm to confirm, they give me contractor no.
i call contractor to fix appointment, he said he can do same day.
so by 4pm all okay.

itsuki
post Jan 19 2013, 12:45 AM

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From: Taiping


QUOTE(cd0rw0 @ Jan 19 2013, 12:21 AM)
well mine less 24 hours

i apply online around 8pm
next day call TM around 1pm to confirm, they give me contractor no.
i call contractor to fix appointment, he said he can do same day.
so by 4pm all okay.
*
coz this morning i go to Telekom and upgrade from 1mb to 4mb..thanks for the info..my package 1malaysia package...how got 4mb very soon...(Finally Got 4Mb in da house.. rclxm9.gif )

This post has been edited by itsuki: Jan 19 2013, 11:33 AM
yonghong
post Jan 19 2013, 03:00 PM

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anyone know can i upgrade my 1mbps streamyx to 4mbps streamyx in alor star area in kedah?thq thq.
kevyeoh
post Jan 19 2013, 04:12 PM

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today's connection pretty good...achieved 4.3Mbps...and also no issue on torrent downloads....anyone got monitor or not? i think streamyx selectively open and close the torrent port for downloading...i couldn't download for quite a long time and today suddenly can download like 400+kbps/s so i quickly finish some of my saved torrents... not sure when they will block torrent back...

user posted image
ame904
post Jan 22 2013, 08:26 PM

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hi guys..i have question to ask u guys..i just currently upgrading my streamyx from 1mb to 4mb this evening..when i try the speedtest it shows the speed is 4mbps so i quite satisfied..but when i tried to download from dlnext im unable to reach even 30kbps..before this i could able to reach 110kbps without prob on my 1mb connection..even now if i am trying to open links for download like safelinking it keeps on loading but the page dont appear..im currently quite dissapointed as im expecting a much better speed on downloading..is TM do some sort of capping or i need to configure anything to make it normal..hopefully u guys can give me some advise here..tq very much
nicky0322
post Jan 22 2013, 08:30 PM

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QUOTE(ame904 @ Jan 22 2013, 08:26 PM)
hi guys..i have question to ask u guys..i just currently upgrading my streamyx from 1mb to 4mb this evening..when i try the speedtest it shows the speed is 4mbps so i quite satisfied..but when i tried to download from dlnext im unable to reach even 30kbps..before this i could able to reach 110kbps without prob on my 1mb connection..even now if i am trying to open links for download like safelinking it keeps on loading but the page dont appear..im currently quite dissapointed as im expecting a much better speed on downloading..is TM do some sort of capping or i need to configure anything to make it normal..hopefully u guys can give me some advise here..tq very much
*
TM routing issue to Europe servers. Should be just temporary issue. You can check on DLNext's Facebook page: http://www.facebook.com/DLNext
ame904
post Jan 22 2013, 08:33 PM

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QUOTE(nicky0322 @ Jan 22 2013, 08:30 PM)
TM routing issue to Europe servers. Should be just temporary issue. You can check on DLNext's Facebook page: http://www.facebook.com/DLNext
*
i see..so we can say that TM connection having issues atm is it?..so this also effect the safelinking sites also?..hopefully this prob is temporary..tq very much bro

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