Surely it's NOT!

below my 4mbps newly installed line... 

hi...i had ask some of tm dealer and they told me my location can support 4mbps but the problems is my SNR margin quite low.So, i afraid thats the reason i cant get 4mbps

can i improve my SNR margin if i ask them to change the wire from the telephone pole or just check the wire for me?

oh...but i just apply an upgrade to 4mbps last week~so i guess the technician will check for me on next couple of days,if they found out my SNR margin is below the requirement....will they change the wire for me?or they just suggest me to downgrade 

Yup same like mine, turns out Dslam port is faulty and they even upgrade my modem to latest tm modem.
[attachmentid=3229673]
a lot better than 2640B

hello guys, i'm new here.

just want to ask. last monday i upgrade my line from 1mbps to 4mbps via TM portal. i check status at my modem they not change my port to 4mbps. still 2084. i wonder will technician come to my house to check? until today still no call/respond from them .

can't use that link. i use myTM portal instead. status pending.

when i call 100 they said the technician/contractor schedule to come 28 dec (friday). but didn't come. i call hp (contractor) number direct to voice-mail.

i think maybe i just upgrade my line from 1mbps to 4mbps, they lazy to come. just change the port. never mind. my line now already 4mbps.

but now, the package include wireless modem and dect phone. can i just collect at TM Point?

guys, whats the best ADSL modem for streamyx 4mbps now?? my aztech kena lightning strike RIP already

Can check here : http://sams.tm.net.my/MarketingCenter/search.asp
Put your streamyx login @ customer login.
Look at "J" column, if the result is F, means its fibre infrastructure, if result is "ticked" means its copper infrastructure.
Source : A guy working with TM posted this in this thread lots of pages ago.

hi guys,

just up my line to 4MB 
been using 1MB for long time ..........

SNR N line att all good, so far getting full speed (4+)

TM give me d'link dsl-2730e modem, i try to google not much info on this,
any1 using this modem how is it ? any latest firmware....

Ok.. they set up my port to 4Mbps already... speedtest as below..



Is it acceptable? The technician said it is normal..

Hi
Technician came to upgrade my line to 4Mbps on 29 Jan:
However, up till today 1 Feb, my modem statistic is still :

                              Downstream  Upstream 
SNR Margin:          36.5              24.0 db
Line Attenuation:  17.5              4.5 db
Data Rate:            1024                512 kbps
Max Rate:            8672              1156 kbps
CRC:                            0            0 

Called TM. they asked me to call technician.
Called Technician, he said TM problem. Kept asking me to wait a few days.

PS: ON 29 Jan during installation, he came to my house and test. He called TM on the spot and then reset the modem. However, it remained at 1Mbps. After an hour, he told me to wait 1 hr and retry again. There after, he left.

Since then, he has been blaming TM while TM is asking me to call technician during this 14 days warranty period.

Anyone has any idea where the problem lies? Is it the port outside or is it TM not resetting my account?

Thanks

anybody knows what cabinet means? umm
the tm guy came in and checked all the snr margins and stuff... but they said they are going to cabinet and stuff

and i ask them to open 5mbps port

facfil, I don't quite understand...does that mean the technician has not come around my place to open the 4mb port yet?

Well, I did the upgrade at my local tmpoint and the desk guy said that the tech will call me. I can't call the tech since I don't have any numbers. Should I wait a bit for him to call me or check with 100?

Just done update from 1mbps to 4mbps this monday 18.2.2013.

and the technician is come to set my port as below

Line Status:Connected

DSL Modulation Type:ADSL_2plus

Annex Type:Annex A/I/J/L/M

  Upstream Downstream

Current Rate (Kbps) 509 5101
Max Rate (Kbps) 1037 27468

SNR Margin (dB)  24.5 41.1

Line Attenuation (dB) 3          4.6

Errors (Pkts)            0            0

but until today, the speed it still not yet increase to 4mbps speed.

call 100 2 time all ask me to contact back the technician......

Just want to ask is that the speed will auto increase once the port cap is rise upon reconnect

again? or need to wait 3 to 7 day until the system propagate my login account speed to 4mbps?

Thank you

below is my slow 1mbps speed.