Streamyx Streamyx 4Mbps Club V5
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 Oct 22 2012, 07:37 PM
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#1
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Senior Member
1,713 posts Joined: Aug 2008 From: Shah Alam  
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Guys, is there any different setting from 1Mbps in the router.?
I apply for 4Mbps last week. No tech come yet but this morning when i ask them, they said i oledi 4Mbps. I'm not using their modem coz spoil edi... |
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Oct 23 2012, 09:45 AM
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#2
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Senior Member
1,713 posts Joined: Aug 2008 From: Shah Alam
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QUOTE(pcdlsy @ Oct 23 2012, 09:00 AM) Sometimes, they activated your account, but downstream/physical cap remains at 1024 or 2048, if this happen, then i still have to pay for 4Mbps or 2Mbps? They check from their site and said my line capable for 4Mbps.. |
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Oct 24 2012, 08:15 AM
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#3
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Senior Member
1,713 posts Joined: Aug 2008 From: Shah Alam
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QUOTE(sklchan @ Oct 23 2012, 01:34 PM) if u can get approx. 4mbps at the speedtest mean u're already within the 4mbps package group  Added on October 23, 2012, 1:35 pmif u read the stat within the router actually both dl/up capacity are very huge ~20mbps but there's cap restriction either at the user name or physical sw control at TM that limit the port... QUOTE(pcdlsy @ Oct 24 2012, 06:10 AM) if they activated, means have to pay for 4mbps d starting next bill. however u can ask for a rebate. call 100 and complain bla bla bla bla. they will do it for u. ok guys...okay your scenario now is : you already applied and your application is complete i guess since the account is upgraded in system. as what you said earlier, TM guy told u it is 4mbps now. your concern is whether you are enjoying the speed. To confirm, please kindly proceed to Speedtest to check your download speed. If it is 3.2mbps or above , means your line is already ok to go. yesterday that TM guys come... because i said i cant connect to internet and the modem spoil edi... modem no prob, he change new one along with new wire and splitter... BUT the internet still can't connect... keep dc, that dsl indicator not on... phone ok, BUT with with very noise sound... then, he go somewhere to change the port... keep changing and call me to ask ok not.. when i said not, he change to another port... last he claim got problem with my wiring, start from the port point to my house... he'll come again today..and i'll update.. i manage to try the network after the installation just b4 it dc.. here...  is this 4Mbps one...???  |
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Oct 25 2012, 02:51 AM
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#4
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Senior Member
1,713 posts Joined: Aug 2008 From: Shah Alam
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haih...
that TM guys oledi do wiring in my house, he change all to new one... and charge me for RM50.. BUT line same b4, the phone got noise sound... internet always DC...  is it my line incapable to run 4Mbps? really hope prob solve b4 friday.. |
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Oct 25 2012, 12:20 PM
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#5
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Senior Member
1,713 posts Joined: Aug 2008 From: Shah Alam
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QUOTE(pcdlsy @ Oct 25 2012, 05:27 AM) but then why u pay when the problem still therE?! i'm not yet pay, because he leave just b4 i pay it... just call him and he said he malu want to take the money because the problem still not solve.. QUOTE(mohdhatta87 @ Oct 25 2012, 10:58 AM) If not solve make report to mcmc. now he report to TM to fix the cable outside 1st... after that then he'll upgrade the port to 4Mbps.. right now stick with 2Mbps... so..... should i pay for 4Mbps package or not? |
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Oct 25 2012, 01:46 PM
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#6
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Senior Member
1,713 posts Joined: Aug 2008 From: Shah Alam
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not yet...
but almost end of month, so anytime bill out... |
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Oct 26 2012, 06:38 PM
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#7
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Senior Member
1,713 posts Joined: Aug 2008 From: Shah Alam
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why this top 3ple post...?
QUOTE(cherroy @ Oct 26 2012, 10:31 AM) It is not about cap, but need to solve the SNR margin. is it me or TM job?should i tell them about that SNR thing... |
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