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Streamyx Streamyx 4Mbps Club V5
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babyfatso
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Jan 5 2013, 11:02 AM
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Getting Started

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I subscribed to the student package 2 years ago. I can get average of 3.5Mbps. After the two year contract, now I'm only getting average of 1.5Mbps. Sometimes it drops to 1Mbps or lesser and the line is not stable. Especially when I try to download torrent files using BitComet. Complained to to TM, and the technician just say that the telephone line that was giving problem. Should I change all my new telephone line? The price is different for 4mbps now compared to what I was paying for before.
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babyfatso
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Jan 6 2013, 12:10 PM
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Getting Started

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QUOTE(ken120 @ Jan 5 2013, 10:38 PM) yup...your speed is consider fast for 4mbps since average speed was 3.4~3.7mbps.. Added on January 5, 2013, 10:43 pmMight be need to change your telephone line...check line attenuation value 1st....if more then 30db for dl/ul, then i suggest you change your telephone line... basically this problem will solve after you changing the wire.. but if still the same, complaint to TM  Meaning that I can actually change the telephone line with/without the help of technician won't affect right? How do I check the line attenuation value? Thanks for the help
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