i don't think it's your 4Mbps line problem...

these few days i noticed my download speed decreased significantly as well...not sure what's the problem...but I can confirm with you my 4Mbps line also seen reduction in download speed these few days...or at least past 1 week...

same here...my torrents also experiencing slowdown....
hmmm...

recently very bad connection from Streamyx....can only achieve about 3.2Mbps based on speed test result...

previously...always get 4.00 or 3.9Mbps connection....

damn streamyx.... i used to sing praise on Streamyx....but past two weeks....a bit disappointed with Streamyx....

mine here....



This post has been edited by kevyeoh: Dec 7 2012, 12:05 AM

my line very unstable...sometimes cannot access websites...then have to try a few times then only can....

i called streamyx... and lapor kerosakan.... before that i think i heard a pre recorded message that there are issues with international link for northern peninsula users....then when i talked to the operator...the guy told me indeed got problem if i want to access international or download from international sites....

so far i use lowyat.net...very smooth...but some other websites...really got problem....

very frustrated !! because the operator told me they not sure when the problem can be fixed....

i did a test....subscribed to bolehvpn...and now my torrents can download go up to 300kB/s compared to about less than 20kB/s....

no surprise actually since got users already complain streamyx throttling...

btw...i called TM using the 100 number and was told there is really a problem on the international link...so it will impact surfing international sites and also download from international sites...

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Added on December 9, 2012, 12:50 pmp/s: now i have to use my 3G tethering from my phone....darn...

This post has been edited by kevyeoh: Dec 9 2012, 12:50 PM

yes....i did that and kena penalty...i think is RM350...

i think i just went to TM Point and bring a copy of my streamyx bill...
can't really remember anything special that i bring on top of that...



i think you need to bring your IC also as they might photocopy your IC to confirm you're the owner...

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Added on December 12, 2012, 10:04 pmcall 100 and lodge a complain...

heard other users before got problem and limited to 2 Mbps only....by right the Streamyx technician should check during installation and show you your line is good and capable... of meeting 4Mbps...

do you recall the technician doing that for you?

Although i'm using 4Mbps...but most of the time now i only get about 3.2Mbps...used to get 3.99Mbps last time consistently...




This post has been edited by kevyeoh: Dec 12 2012, 10:04 PM

when you upgrade or install the new streamyx...there's a technician who come to your house...you should have his contact number...usually written on the blue form given to you after the installation process completed...

within 1 week, pls call the guy who did the installation for you...he is responsible...


good luck !

hi all,

when i first upgraded to 4Mbps a few months ago, i always get consistent 3.99Mbps or sometimes 4.2Mbps also...

but recently always get lower speed like 3.4Mbps and today after i complain to 100 number, and some technician try to fix, it seems even worse...i get 2.7Mbps to 3.1Mbps speed only....

the technician say will call KL to report slow speed but not sure what else Streamyx can do...

i am very sure last time my line very good and consistent 4Mbps...too bad now cannot...

and how it trigger this issue is my line also recently can drop...then i wait a few minutes and then it can reconnect back...

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Added on January 3, 2013, 7:14 pmok...KL streamyx did some port reset and my connection is back rocking !



This post has been edited by kevyeoh: Jan 3 2013, 07:14 PM

yes...this is what i was told...but i was lucky my line sometimes showing 2.7Mbps also so that's why i insist they open a report to fix this issue...

but the technician that i got was very helpful la...he say according to streamyx 'rule' of best effort....3.3Mbps or 3.5Mbps is considered normal...

today's connection pretty good...achieved 4.3Mbps...and also no issue on torrent downloads....anyone got monitor or not? i think streamyx selectively open and close the torrent port for downloading...i couldn't download for quite a long time and today suddenly can download like 400+kbps/s so i quickly finish some of my saved torrents... not sure when they will block torrent back...

tonite my line very bad...getting 500kbps speed only ....i confirm on both speedtest and also streamyx official speedometer...

what the heck.... :S

happens before... quickly go call 100 and report!


btw...when you upgrade...you are supposed to get a blue form? the contractor who did the upgrade work for you will pass you the form...and for the first 2 weeks...actually streamyx will refer you back to the contractor who did the upgrade to you...

i remember that experience...so if your upgrade is still not over 2 weeks, you have to call back your current contractor...

should be still OK right?
did you consistently get 40ms last time?

i never get 40ms when i'm using 1Mbps...now at 4Mbps...i get 50+ms is considered good for me and very happy...

i paid for VPN and my torrent still sucks as well....

hi all,
anyone feels that tmnet actually got apply quota for our 4Mbps line?