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Streamyx Streamyx 4Mbps Club V5

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glamour
post Nov 17 2012, 12:18 PM

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4mb if I do Speedtest. What is the minimum speed I should get? 380kpbs?
If I get 340kpbs. Should I call to complain?
Cause I can't watch YouTube HD720
Is very slow and keep buffering.
I tried restart even with different IP is the same problem

glamour
post Nov 19 2012, 11:19 AM

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QUOTE(ay@m @ Nov 19 2012, 08:50 AM)
if you test speedtest can get 4Mbps...should be OK already...

not all 720p youtube can watch and stream smoothly...

try watching gangnam MTV and let me know if 720p is smooth to you...

i know for my case...not all 720p clip works...but confirm gangnam can watch 720p consistently because i watched it many times already...hehehe...
*
when i done speedtest....malaysia or sg server
i only get 340kbps only...
i think it should be around 380kbps at least
i cant play hd 720p....is slow...unless i pause for a few minute...
glamour
post Nov 30 2012, 03:25 PM

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QUOTE(Terence573 @ Nov 30 2012, 01:48 PM)
guys wanna ask.

anyone using xunlei offline here?

I'm planning to upgrade to 4mbps streamyx.

will it reach to the speed of 4mbps for download?

so far I'm using 1mb and it can still reach 100kbps or more for download.
*
i'm using xunlei vip

been using for 7 months..full speed 400++
but last month..cannot get full speed....end up use vpn...

glamour
post Dec 5 2012, 08:58 PM

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user posted image


any helps?
it keep dc

This post has been edited by glamour: Dec 5 2012, 09:03 PM
glamour
post Dec 5 2012, 11:06 PM

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QUOTE(ikengkai @ Dec 5 2012, 10:30 PM)
The downstream SNR look good. This is capture on day time, or night time?
Should be while internet running good? U might want to capture it night time... mostly internet SNR got affected at night.

Also, your modem SNR value is changing, or constant? Some modem just show initial value, and never changing... the SNR value actually is constantly up/down... if you have a modem that show SNR value up/down, it more easy to debug.
*
i just took it around 8pm i think....
maybe i try with Tplink modem....
but i try run speed test...the speed i get is around 2000++ before this was 4000++
keep dc too..

user posted image



This post has been edited by glamour: Dec 5 2012, 11:11 PM
glamour
post Dec 6 2012, 12:46 PM

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QUOTE(ikengkai @ Dec 6 2012, 11:25 AM)
Your SNR and Line Attenuation look good. If the value continue to stay at this, it should be fine.
Would it be Telekom side port / hardware problem?  Anyway, do your TPLink modem SNR value change from time to time to reflect the real SNR value? Not all modem support this, some modem only capture the value 1 time, and display that value forever although in real case it fluctuate. If your modem with real time SNR value display, it more easy to root-cause ur problem.
*
i keep refreshing it...but not much changes...
today i can connect...but is freaking slow...
even lowyat website is hard to open..it will stop loading half way....
i'm not sure what went wrong actually...
i got two modem at home..use both also same...
now the problem is less dc...is connected but is not loading the page...keep waiting waiting
even speed test is like 200 to 500 only? more worst than yesterday night

session hang?
rclxub.gif

thanks for your help...
glamour
post Dec 6 2012, 12:51 PM

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QUOTE(nymerine @ Dec 6 2012, 12:47 PM)
Wired? Wireless?
*
wired on pc
try wireless on my iphone also wont load
very slow....
but all the lights is up....
can open lowyat website...but it load half way..
try p1 speedtest....need to wait for sometimes..then only it can run ...but is around 200 to 500
used to be 4000+
glamour
post Dec 6 2012, 01:01 PM

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QUOTE(nymerine @ Dec 6 2012, 12:53 PM)
That baffles me, different router used, SNR margin is near perfect, wired.  sweat.gif
Ask technician come?
*
yeah he come on tuesday
he just say is hang...he call somebody to reset it..then ok
so i already sign no problem
but is still the same again...
i just called him..ask him 2 do the same thing....
will try again when at home
is this session hang? i try google for answer..
but now i wanna change my streamyx password also cannot..the website doing upgrading..
rclxub.gif
thank you alot for your prompt reply....i appreciate for the help

glamour
post Dec 7 2012, 12:49 PM

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QUOTE(ikengkai @ Dec 6 2012, 11:57 PM)
No problem in PG. Look good recently, after they fix the northern region exchange server issue.

user posted image


Added on December 7, 2012, 12:00 am

Your dc issue happen in night only? Can you try at day time? Just want to confirm is TM side problem, or your problem. If in day time (9am - 4pm) your streamyx is okay and no DC, and the DC happen in night time only, this would tell is electrical noise issue that causing the DC.
*
So just wondering how to solve this problem?
Change the cooper wire?
glamour
post Dec 8 2012, 02:10 PM

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QUOTE(ikengkai @ Dec 7 2012, 09:19 PM)
Check your route of telephone cable, from back of your house (for terrace, normally come from back) till the port. Is the phone line cross any electrical line, or power line. If yes, that electrical line always got ON at night only? When you keep facing DC, try off that particular electrical device and restart your modem, and monitor whether it DC again.....

Hope this help...  By the way, if possible, avoid the phone line cross any electrical power line. It induce noise.
*
Buy lately there is no more Dc
Connected. But you can't surf the net.. Always happen around 1am.
Can't login lowyat. Fb or YouTube or do speed test
Even try the speed test. Is stuck 0 speed.

This post has been edited by glamour: Dec 8 2012, 02:11 PM
glamour
post Dec 9 2012, 11:24 PM

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QUOTE(ikengkai @ Dec 9 2012, 06:28 PM)
Try observed another few day, not sure it due to TM service their gateway/exchange.
Anyway, previously I did faced the DC/slow issue, but after I re-route my phone line, all DC issue gone. Turn on modem for 1 week and no restart totally no problem... Speed also constant, except for TM issue where it impact all users...
*
user posted image


i trying to observed every day...i get very slow connection every night....it slow by itself...no dc...
but day time..u can run max 4000++ speed....
the picture above is the time when it slow down....
i still can online..but very very slow...even using iphone or ipad.. even restart modem or change tmnet modem also doesn't help..
btw, what you mean by re-route your phone line?
change phone line cable?
i was thinking about this too...
cause i online and play games during night....this slowness happen every night...
rclxub.gif

i hope someone can help and guide me... notworthy.gif

This post has been edited by glamour: Dec 9 2012, 11:26 PM
glamour
post Dec 10 2012, 09:50 AM

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QUOTE(nymerine @ Dec 10 2012, 09:26 AM)
You recognize all those 5 devices?
*
Yes. I connect all iPhone, iPad thing
To try the speed.
I want to change Streamyx password. But website is doing upgrade

This post has been edited by glamour: Dec 10 2012, 09:55 AM
glamour
post Dec 16 2012, 01:55 PM

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QUOTE(ikengkai @ Dec 9 2012, 06:28 PM)
Try observed another few day, not sure it due to TM service their gateway/exchange.
Anyway, previously I did faced the DC/slow issue, but after I re-route my phone line, all DC issue gone. Turn on modem for 1 week and no restart totally no problem... Speed also constant, except for TM issue where it impact all users...
*
Called tm. End up is their cable burn
So next time anyone facing this problem
Connected but can't surf Internet.
Ask tm to check the cable
With new cable the line is very stable

glamour
post Dec 17 2012, 08:42 AM

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QUOTE(ikengkai @ Dec 16 2012, 10:09 PM)
Cool, your problem solve!
One thing, why the cable burn but it only DC in certain fix time....
*
The tm guys said. When at night. Is colder. The cooper got some erection. Hehe. The cable is burn due to lightning
He say mostly still can use and make call
Just when at night or cooler time. The Internet will stop
I also wondering what he say is true or not. Hehe
glamour
post Dec 18 2012, 02:03 PM

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QUOTE(ikengkai @ Dec 17 2012, 09:32 PM)
As long as the problem not come again, it consider solve and can enjoy your 4mbps lo.
ADSL technology is like that, noise and cable quality issue affect the speed. Actually ADSL can go up to 10mbps, but I guess telekom not dare to roll out, as will let people complaint till pengsan.

Some other country they offer service base on data quota, so the speed they give max to user.

This is the reason why telekom push for fiber to home, Unifi. As fiber optic once setup, it will consistent and no intermittent / noise issue. Anyway, I wait for Unifi come to my taman... argh... tongue.gif
*
yeah..my taman also dont have unifi yet...

now i enjoying my 4mb notworthy.gif
need to wait for unifi...
glamour
post Dec 27 2012, 09:34 PM

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not sure i should be happy or not......Grade C+
glamour
post Mar 27 2013, 11:43 AM

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i have a very special case for 4mb stimix
raining time...will dc
mid nite start from 1am till 8am...dc...cannot connect to internet
i try change modem, change my house phone cable
tmnet tech come to change the copper cable too
but still same problem...
i have call many times...cannot be solve
i'm wondering what is the problem...
even on day time...if is raining..confirm dc till cannot connect back..
i only can use my stimix on hot weather time..
raining or midnite when temp is cooler..confirm dc

glamour
post Mar 27 2013, 12:41 PM

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QUOTE(blacktubi @ Mar 27 2013, 11:54 AM)
Their issue at the DSLAM maybe

Did your neighbour encounter this problem ?
*
no....my neighbour no problem
the pole is just in front my house
DSLAM?
i complain many times...they told me..they already change the port for me
change the black colour copper wire
i even change my house phone line cable to new
still same problem....
i not sure what to complain then....
this few days..evening keep raining..when back to work...i cant online if raining....then midnite..around 1am...mostly will dc...if is connected...it will be very slow before dc...even speedtest also not moving
having this problem for months d...
sad !! cry.gif

This post has been edited by glamour: Mar 27 2013, 12:42 PM
glamour
post Mar 27 2013, 12:48 PM

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QUOTE(blacktubi @ Mar 27 2013, 12:43 PM)
I think you can go for Cfm for your issue now smile.gif

Anyway, did you use a proper wiring, splitter and etc

What is your ADSL quality in SNR and attenuation
*
i guess my connection is very good all the time...
even now with problems...on the hot day time...it perform very good..
download speed around 480kpbs
just cooler time or raining time..problem will come...
i called again to 100
they will solve 2molo
but i not sure what they going to do.....

glamour
post Apr 1 2013, 01:12 PM

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mt problem
tmnet still cannot solve
sigh !!
my area no unifi
wanna cancel also cannot...
damn !!
this few days..evening keep raining..my line either will very slow or dc...

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