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 The Official Maxis FTTH Thread | v4, Maxis Home Fibre Internet, from RM148

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TSronnie
post Mar 28 2013, 06:01 PM, updated 11y ago

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Previous Threads:
The Official Maxis FTTH Thread v1 | The Official Maxis FTTH Thread v2 | The Official Maxis FTTH Thread v3 |

Maxis Home Fibre Internet is available in 1.2 million homes in Klang Valley, selected areas in Penang and Johor Bahru.
Check fibre availability here
General Rule of Thumb: As long your area has TM UniFi coverage, you can install Maxis Home Fibre.

What is Maxis Home?
» Click to show Spoiler - click again to hide... «


What's the installation process?
» Click to show Spoiler - click again to hide... «


Port Forwarding/Public IP Info by benlye
» Click to show Spoiler - click again to hide... «


Installation Checklist by jeremy05, aeiou228 and jetwash
» Click to show Spoiler - click again to hide... «


Information for existing Streamyx Users living in Highrise by DrPitchard and polarzbearz
» Click to show Spoiler - click again to hide... «


Thomson Router Login by polarzbearz and kenjixx
» Click to show Spoiler - click again to hide... «


Telnet to Thomson router to change DNS by TerryZeroX
» Click to show Spoiler - click again to hide... «


Telnet to Thomson TG784 v3 router to change DNS by karhoe
» Click to show Spoiler - click again to hide... «


Why is there an extra "Maxis" SSID? by jerryhean
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Public IP vs Private IP by mikeeeee
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Billing Questions with Maxis Home Fibre
» Click to show Spoiler - click again to hide... «


Connect to Maxis Home Fibre using Custom Router!
Click to : http://forum.lowyat.net/topic/2384890

Guide for Auto Reconnection Script with Thomson TG784n by polarzbearz
» Click to show Spoiler - click again to hide... «


Latest Promotion:

Current Plans : http://www.maxis.com.my/home/plans_fibre.asp

10Mbps @ RM148 Package Brochure
Attached File  Maxis_Home_Fibre_RM148_Package.pdf ( 868.8k ) Number of downloads: 323


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Previous Promotion:
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temp solution: refer to Version 2 first

This post has been edited by ronnie: Feb 2 2015, 10:03 AM
psjjl
post Mar 28 2013, 07:14 PM

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Congrates v4

This post has been edited by psjjl: Mar 28 2013, 07:14 PM
kkm
post Mar 28 2013, 08:41 PM

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Ok, a question for those running SIP clients to call from your VOIP account... Can you make IDD calls? It seems to be barred when I try, although calling from the house VOIP phone is ok...
pisanq
post Mar 28 2013, 11:12 PM

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QUOTE(kkm @ Mar 28 2013, 08:41 PM)
Ok, a question for those running SIP clients to call from your VOIP account... Can you make IDD calls? It seems to be barred when I try, although calling from the house VOIP phone is ok...
*
I'm using SIP client on android called Bria to call Garuda Airline Call Center 00622123519999 without any issue.
khairullz
post Mar 28 2013, 11:42 PM

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QUOTE(lalachong @ Mar 28 2013, 10:50 AM)
if my house no cctv, can still request for public IP?
if torrent using normal utorrent/ bitcomment still will be faster?
*
just tell them u want the public ip for cctv purpose, they wont ask u anything more and will just assist you.

previously i use utorrent, still ok but i prefer tixati

QUOTE(soulseeker6187 @ Mar 28 2013, 04:52 PM)
FYI torrent only capped during 8-12 pm.
no matter public or private, it will be capped during that period.
other time ok.
*
oh never notice that, i thought after changed to public ip no cap at all anytime
wavezard
post Mar 29 2013, 12:03 AM

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Does maxis fiber ping fix? dont want to play game lag.....btw torrent cap? that really....
hongchai888
post Mar 29 2013, 06:51 AM

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Early morning speed worst, upload faster than download

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This post has been edited by hongchai888: Mar 29 2013, 06:52 AM
khelben
post Mar 29 2013, 09:47 AM

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Hey, to all online gamers that have changed to public IP,

Do you guys really get better latency?

Pass few days I notice my latency has been bad in Guild Wars 2 when there's more than 100 players around. Didn't really have that issue last time.

I'm still on private IP, I guess, since my IP starts from 10.

Thanks.
Atsutane-Shirane
post Mar 29 2013, 10:02 AM

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QUOTE(khelben @ Mar 29 2013, 09:47 AM)
Hey, to all online gamers that have changed to public IP,

Do you guys really get better latency?

Pass few days I notice my latency has been bad in Guild Wars 2 when there's more than 100 players around. Didn't really have that issue last time.

I'm still on private IP, I guess, since my IP starts from 10.

Thanks.
*
I don't think public IP will improve ur latency...the problem lies on Maxis routing...
kiawin
post Mar 29 2013, 11:49 AM

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Just curious anyone of you faced this problem? I forgot to pay 1 month of payment, and they just suspend my account. Very quick I would say.
Atsutane-Shirane
post Mar 29 2013, 11:57 AM

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QUOTE(kiawin @ Mar 29 2013, 11:49 AM)
Just curious anyone of you faced this problem? I forgot to pay 1 month of payment, and they just suspend my account. Very quick I would say.
*
Don't know about recently... but last time i think i paid after 2 month... The account still working fine...

This post has been edited by Atsutane-Shirane: Mar 29 2013, 11:58 AM
duckaton
post Mar 29 2013, 02:08 PM

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QUOTE(Atsutane-Shirane @ Mar 29 2013, 11:57 AM)
Don't know about recently... but last time i think i paid after 2 month... The account still working fine...
*
Really,
you are fast becoming ronnie ver 2.0

whenever people complain got problem
your reply will be:
mine works fine, no problem with me, etc etc

your post is just like rubbing salt to people's wound.
Let others who have the same problems try find some solution.

back on track,
public ip and private ip by maxis is a scam to shape/survey traffic
forum.lowyat.net/index.php?showtopic=2385870&view=findpost&p=54960498


Atsutane-Shirane
post Mar 29 2013, 02:45 PM

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QUOTE(duckaton @ Mar 29 2013, 02:08 PM)
Really,
you are fast becoming ronnie ver 2.0

whenever people complain got problem
your reply will be:
mine works fine, no problem with me, etc etc

your post is just like rubbing salt to people's wound.
Let others who have the same problems try find some solution.

back on track,
public ip and private ip by maxis is a scam to shape/survey traffic
forum.lowyat.net/index.php?showtopic=2385870&view=findpost&p=54960498
*
What with the butt hurt..? He did mention "anyone"... Don't blame other people when you get bad service from same provider when other people not...

As for the torrent cap issue it's not like i the only person who posted not being cap... recently got other people oso post their torrent not being cap...

FYI i also paid my maxis postpaid bill every 2 month...

Enough off-topic back to track...
janszmatt
post Mar 29 2013, 04:23 PM

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portforwarding help:

Maxis do not allow me to play Multiplayer Magicka on my iPad sad.gif
thankyou
post Mar 29 2013, 04:47 PM

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Just got a call from Astro CS that Astro soon will launch its IPTV on Maxis FTTH...

same price for 10mbps but Astro RM20 discount per month (super pack 3)
Atsutane-Shirane
post Mar 29 2013, 05:11 PM

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QUOTE(janszmatt @ Mar 29 2013, 04:23 PM)
portforwarding help:

Maxis do not allow me to play Multiplayer Magicka on my iPad sad.gif
*
Did you add the port you want to foward into the Thompson router..? Mobile game need port foward meh..? Try enable UPNP support...
TSronnie
post Mar 29 2013, 06:12 PM

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QUOTE(thankyou @ Mar 29 2013, 04:47 PM)
Just got a call from Astro CS that Astro soon will launch its IPTV on Maxis FTTH...

same price for 10mbps but Astro RM20 discount per month (super pack 3)
*
Astro SuperPack 3 = RM155, so we get it at RM135 via Astro IPTV ?
gogetter83
post Mar 29 2013, 06:52 PM

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QUOTE(ronnie @ Mar 29 2013, 06:12 PM)
Astro SuperPack 3 = RM155, so we get it at RM135 via Astro IPTV ?
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janszmatt
post Mar 29 2013, 11:35 PM

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QUOTE(Atsutane-Shirane @ Mar 29 2013, 05:11 PM)
Did you add the port you want to foward into the Thompson router..? Mobile game need port foward meh..? Try enable UPNP support...
*
I telnet and allowed the NAT bypass thing. Sadly I can't seem to add more than one ip for NAT bypass
amil123
post Mar 30 2013, 01:00 AM

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yay i just notice now maxis has change the schedule for p2p throttle from 8pm-12am
only 4 hour of no torrent XD
amil123
post Mar 30 2013, 11:59 AM

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anyone got service disconnection between 10am-12pm?
sinchro
post Mar 30 2013, 06:40 PM

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QUOTE(amil123 @ Mar 30 2013, 11:59 AM)
anyone got service disconnection between 10am-12pm?
*
me dude, frequently. at subang jaya. anything i dl more than 100kbps causes me to dc.
majorarmstrong
post Mar 31 2013, 01:23 AM

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guys... just got my maxis home 3 days ago and my torrenting speeds really bad. average only manage to get 60kbps... i am shock as just switch over from Unifi... might want to consider paying RM500 just to cut it off and end my suffering...

any advice to improve torrent speed? is 60kbps normal?
kucuboy
post Mar 31 2013, 01:48 AM

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QUOTE(majorarmstrong @ Mar 31 2013, 01:23 AM)
guys... just got my maxis home 3 days ago and my torrenting speeds really bad. average only manage to get 60kbps... i am shock as just switch over from Unifi... might want to consider paying RM500 just to cut it off and end my suffering...

any advice to improve torrent speed? is 60kbps normal?
*
Just when I was thinking of getting the Maxis home broadband package + Astro IPTV to enjoy more savings I read the dark side of this package and user reviews and feel it best to stick with Unifi until something more concrete comes up.

I still hope they come up with some ultimate package with maxis postpaid + mobile data + Home Fibre optic net + Astro package which translates to really good value for money. I will definitely sign up for something like tat (provided no unreasonable throttle here and there)
andrewtho
post Mar 31 2013, 11:02 AM

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QUOTE(majorarmstrong @ Mar 31 2013, 01:23 AM)
guys... just got my maxis home 3 days ago and my torrenting speeds really bad. average only manage to get 60kbps... i am shock as just switch over from Unifi... might want to consider paying RM500 just to cut it off and end my suffering...

any advice to improve torrent speed? is 60kbps normal?
*
What time was it? Maxis torrent cap hours between 8pm to 12am daily
amil123
post Mar 31 2013, 12:36 PM

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QUOTE(majorarmstrong @ Mar 31 2013, 01:23 AM)
guys... just got my maxis home 3 days ago and my torrenting speeds really bad. average only manage to get 60kbps... i am shock as just switch over from Unifi... might want to consider paying RM500 just to cut it off and end my suffering...

any advice to improve torrent speed? is 60kbps normal?
*
you need to ask them change your ip to "public ip" maybe it will help improve the torrent speed
btw im on "public ip" no problem

This post has been edited by amil123: Mar 31 2013, 12:36 PM
Atsutane-Shirane
post Mar 31 2013, 02:07 PM

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QUOTE(amil123 @ Mar 31 2013, 12:36 PM)
you need to ask them change your ip to "public ip" maybe it will help improve the torrent speed
btw im on "public ip" no problem
*
Shhh... Don't brag about your torrent speed... later got ppl butt hurt... shakehead.gif
majorarmstrong
post Mar 31 2013, 02:08 PM

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QUOTE(amil123 @ Mar 31 2013, 12:36 PM)
you need to ask them change your ip to "public ip" maybe it will help improve the torrent speed
btw im on "public ip" no problem
*
what speed are you getting between 8PM to 12AM?
andrewtho
post Mar 31 2013, 04:04 PM

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Anyone noticed this in Maxis' FAQ?

QUOTE
What is the Fair Usage Policy (FUP) for my Fibre Internet service? What happens if I exceed my FUP?
Fair Usage Policy (FUP) is to ensure all customers can get good browsing experience and to prevent abusers from hogging the bandwidth, which can impact other user's experience. For the 10Mbps, the 100GB quota applies. If you have breached your allocated quota, your internet speed will be managed to ensure other users are not impacted. Your FUP will follow your subscribed package accordingly. Currently we offer unlimited quota download until further notice.


100GB quota but claimed they offer unlimited download quota. Contradicting themselves or what? doh.gif
majorarmstrong
post Mar 31 2013, 04:25 PM

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QUOTE(andrewtho @ Mar 31 2013, 04:04 PM)
Anyone noticed this in Maxis' FAQ?
100GB quota but claimed they offer unlimited download quota. Contradicting themselves or what?  doh.gif
*
dont sign up.. i am in the middle of processing for cancellation if they cant solve my torrenting issue where they promise me even capped i still get 500kbps which is total bullsh*t
kiawin
post Mar 31 2013, 04:40 PM

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QUOTE(majorarmstrong @ Mar 31 2013, 04:25 PM)
dont sign up.. i am in the middle of processing for cancellation if they cant solve my torrenting issue where they promise me even capped i still get 500kbps which is total bullsh*t
*
Yea, I noticed they throttled even during day time. Unlike what was claimed by some forumers that throttling applies only during peak (e.g. 8pm-12pm).

Not true at all as my torrenting now with good seeds at 25-50kB+ only.
majorarmstrong
post Mar 31 2013, 04:55 PM

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QUOTE(kiawin @ Mar 31 2013, 04:40 PM)
Yea, I noticed they throttled even during day time. Unlike what was claimed by some forumers that throttling applies only during peak (e.g. 8pm-12pm).

Not true at all as my torrenting now with good seeds at 25-50kB+ only.
*
this is going to be my main reason to cancel it as i am a heavy torrent user... 25 to 50 just cant believe it...

andrewtho
post Mar 31 2013, 04:56 PM

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QUOTE(majorarmstrong @ Mar 31 2013, 04:25 PM)
dont sign up.. i am in the middle of processing for cancellation if they cant solve my torrenting issue where they promise me even capped i still get 500kbps which is total bullsh*t
*
Hmm I am seriously considering this, I torrent alot to be honest.
Atsutane-Shirane
post Mar 31 2013, 05:13 PM

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QUOTE(andrewtho @ Mar 31 2013, 04:04 PM)
Anyone noticed this in Maxis' FAQ?
100GB quota but claimed they offer unlimited download quota. Contradicting themselves or what?  doh.gif
*
Do read the small note under package listing... It did say "Unlimited until further notice" similar to Unifi package...
andrewtho
post Mar 31 2013, 07:57 PM

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QUOTE(Atsutane-Shirane @ Mar 31 2013, 05:13 PM)
Do read the small note under package listing... It did say "Unlimited until further notice" similar to Unifi package...
*
Correct. By stating a 'unlimited quota' does not give them the right to place a 100GB cap when it clearly states 'unlimited'. Even Unifi does not have such caps.
Atsutane-Shirane
post Mar 31 2013, 09:27 PM

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QUOTE(andrewtho @ Mar 31 2013, 07:57 PM)
Correct. By stating a 'unlimited quota' does not give them the right to place a 100GB cap when it clearly states 'unlimited'. Even Unifi does not have such caps.
*
Who say Unifi don't have..? Unifi VIP5 clearly say 60GB monthly... But AFAIK both Maxis & Unifi not implemented the cap yet...
andrewtho
post Mar 31 2013, 09:38 PM

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QUOTE(Atsutane-Shirane @ Mar 31 2013, 09:27 PM)
Who say Unifi don't have..? Unifi VIP5 clearly say 60GB monthly... But AFAIK both Maxis & Unifi not implemented the cap yet...
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So the 100GB quota is active or inactive?

This post has been edited by andrewtho: Mar 31 2013, 09:39 PM
Atsutane-Shirane
post Mar 31 2013, 10:37 PM

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QUOTE(andrewtho @ Mar 31 2013, 09:38 PM)
So the 100GB quota is active or inactive?
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amil123
post Apr 1 2013, 10:18 AM

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downloading kamen rider w
full speed at 10am cool2.gif
even around 8-12 i still get full speed on certain tracker rclxms.gif


Attached image(s)
Attached Image
lalachong
post Apr 1 2013, 12:03 PM

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QUOTE(amil123 @ Apr 1 2013, 10:18 AM)
downloading kamen rider w
full speed at 10am  cool2.gif
even around 8-12 i still get full speed on certain tracker  rclxms.gif
*
yes... confirmed certain tracker not throttled...
they capped the speed of the well knowned trackers...
8pm to 12am is throttled at 56kBps max...

after than can go maximum...
but i think it is not fair to cap those who have not utilised the 100GB... if you exceed, then cap is fine...

kiawin
post Apr 1 2013, 01:03 PM

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I noticed several patterns.

1. Famous trackers throttled, even before/after 8am-12pm.
2. After you downloaded a lot (perhaps after 100gb), everything (famous) is throttled. Believe it or not, they throttled my PPS (somehow).

So.. the one million dollar question, what is not-so-famous trackers? PM me
? biggrin.gif
majorarmstrong
post Apr 1 2013, 04:28 PM

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damn shit man... i am opening a case with them about my torrent, baidu player, Qvod, PPS... i am depending on this for all my movies... now i cant even stream.. no life after switching to MAX-SHIT!!
IntensiveBytes
post Apr 1 2013, 04:32 PM

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This is blatant of them to throttle speeds for certain things even without exceeding the 100GB quota limit.

For all you torrenters, try using private/public trackers.
majorarmstrong
post Apr 1 2013, 07:15 PM

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ok done talking with their L2 and they said that yes we capped between 8PM to 2AM for P2P, Games, torrenting and few more that i dont know... so whats the capped speed? We capped at 500kbps... oh 500kbps but i am only getting 50kbps every night.. how can you explain this?
Oh sir.. why not send me a screenshot... ok sent. oh Sir you getting 50kBps which is correct... when i say we capped at 500kbps.. is a small letter b which is bit and not bytes....

so yes MAXSHIT capped us to 50kBps between 8PM to 2AM... so live with it man... cant do much! and when they say 500kbps.. is a small letter b stand for bit and not bytes.. got a really good technical lesson from the L2... for those of you who thinking 1mBps download speed then do it before 8PM or after 2AM la... so basically this MAXsHIT is useless and please dont sign up.. i am going to pay RM500 to cut it off!
onthefly
post Apr 1 2013, 11:16 PM

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anybody using tv box ? i own a diyomate. super buffering.
amil123
post Apr 2 2013, 10:28 AM

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anyone encounter slow youtube streaming?
usually when i stream 1080p at youtube there is no buffering
now i have to wait a bit before i start watching...

tested with mozila and chrome browser without any addon
lalachong
post Apr 2 2013, 01:51 PM

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QUOTE(majorarmstrong @ Apr 1 2013, 07:15 PM)
ok done talking with their L2 and they said that yes we capped between 8PM to 2AM for P2P, Games, torrenting and few more that i dont know... so whats the capped speed? We capped at 500kbps... oh 500kbps but i am only getting 50kbps every night.. how can you explain this?
Oh sir.. why not send me a screenshot... ok sent. oh Sir you getting 50kBps which is correct... when i say we capped at 500kbps.. is a small letter b which is bit and not bytes....

so yes MAXSHIT capped us to 50kBps between 8PM to 2AM... so live with it man... cant do much! and when they say 500kbps.. is a small letter b stand for bit and not bytes.. got a really good technical lesson from the L2... for those of you who thinking 1mBps download speed then do it before 8PM or after 2AM la... so basically this MAXsHIT is useless and please dont sign up.. i am going to pay RM500 to cut it off!
*
wth.. .games also throttled???? they already have bad pings for games... and now they throttle it???
maxshit! since you just hop on, u cut is ok... i already so long... not worth it...

after this contract ends, i will no longer use maxis services... mobile/ astro/ internet... cut off this company for good...
majorarmstrong
post Apr 2 2013, 03:59 PM

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QUOTE(lalachong @ Apr 2 2013, 01:51 PM)
wth.. .games also throttled???? they already have bad pings for games... and now they throttle it???
maxshit! since you just hop on, u cut is ok... i already so long... not worth it...

after this contract ends, i will no longer use maxis services... mobile/ astro/ internet... cut off this company for good...
*
tell me about it... i going to MAXIS CENTER this Sunday to cut it and they already give me some stupid number that i need to read it out.. and MAXIS CENTER gonna be full of people this Sunday
amen
post Apr 2 2013, 05:36 PM

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Anyone in PJ area experience service outage (2-Apr)?

I woke up this morning 8am and found out internet is down. After 3rd call to maxis only found out the entire PJ is affected (true?!).

Until now (5:53pm), my service is not up yet, contacted maxis, they can't provide a tentative restoration time!

IntensiveBytes
post Apr 2 2013, 05:47 PM

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Wow, this is really bad of Maxis to do this. I'll live with it first then after the contract if the service gets bad or worse for me, I'll switch to TIME! 100Mbps bro!
majorarmstrong
post Apr 2 2013, 05:50 PM

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TIME no coverage in my area yet.. if got i sure switch la...
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post Apr 2 2013, 09:23 PM

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QUOTE(majorarmstrong @ Apr 1 2013, 07:15 PM)
ok done talking with their L2 and they said that yes we capped between 8PM to 2AM for P2P, Games, torrenting and few more that i dont know... so whats the capped speed? We capped at 500kbps... oh 500kbps but i am only getting 50kbps every night.. how can you explain this?
Oh sir.. why not send me a screenshot... ok sent. oh Sir you getting 50kBps which is correct... when i say we capped at 500kbps.. is a small letter b which is bit and not bytes....

so yes MAXSHIT capped us to 50kBps between 8PM to 2AM... so live with it man... cant do much! and when they say 500kbps.. is a small letter b stand for bit and not bytes.. got a really good technical lesson from the L2... for those of you who thinking 1mBps download speed then do it before 8PM or after 2AM la... so basically this MAXsHIT is useless and please dont sign up.. i am going to pay RM500 to cut it off!
*
I am downloading HK TVB Drama now and the seed from hdzone, i can go up to 1.15MB
Why not you try XunLei P2P Client?

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majorarmstrong
post Apr 2 2013, 11:25 PM

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QUOTE(philipcs @ Apr 2 2013, 09:23 PM)
I am downloading HK TVB Drama now and the seed from hdzone, i can go up to 1.15MB
Why not you try XunLei P2P Client?

user posted image
*
i notice that today they din capped... i also manage to download my torrent @ 1MBPS today
any how their capping rules is crazy sometimes capped and sometimes din capped.
pisanq
post Apr 2 2013, 11:56 PM

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As for 11:54PM, 2nd April 2013 P2P throttling on torrent didn't work. I can download at fullspeed within minutes only for torrent from TPBuser posted image
Compelica
post Apr 3 2013, 03:49 AM

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Just got my Maxis Fibre today... and the same night I get the LOS blinking signal issue. What a good way to start off my two year tenure...
azizul1975
post Apr 3 2013, 11:13 AM

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not sure about the capping thing, but everyday at anytime between 8pm-2am my 2 daughters watch youtube on separate devices, me playing Guild Wars 2, and my wife surf the internet... all with no problem at all.

i'm on Maxis Home 10Mbps, one of those early birds that get the rm118/month contract.

EDIT :

by the way, i'm in shah alam.... yeah i heard maxis home service in pj/damansara area is pretty bad.... may be it is the connection issue with TM...

This post has been edited by azizul1975: Apr 3 2013, 11:18 AM
neo1point3
post Apr 4 2013, 12:07 AM

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Looks like mine no throttle too, p2p, gaming, youtube at full speed. So far I satisfied with the service given. Location at seri kembangan. Eventhough gaming ping/latency is a bit higher than unifi. But hey, rm118 per month is a good deal for me smile.gif

» Click to show Spoiler - click again to hide... «


This post has been edited by neo1point3: Apr 4 2013, 12:10 AM
onthefly
post Apr 4 2013, 10:39 AM

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is dota2 ping still routing to Japan ?

This post has been edited by onthefly: Apr 4 2013, 10:42 AM
Atsutane-Shirane
post Apr 4 2013, 10:56 AM

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It seem everyone getting good torrent speed... I hope someone not "Butt-hurt" because of that...

On a serious note... Anyone know if existing Astro subscriber can change into IPTV subscriber..?
krel89
post Apr 4 2013, 12:36 PM

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QUOTE(Atsutane-Shirane @ Apr 4 2013, 10:56 AM)
It seem everyone getting good torrent speed... I hope someone not "Butt-hurt" because of that...

On a serious note... Anyone know if existing Astro subscriber can change into IPTV subscriber..?
*
not yet, but 2-3 days ago
i try checked astro website and to my surprise, they changed the interface for IPTV
and for the location availability, i try search my address and it said i can subscribe it and it is powered by maxis so i sign up and called astro to tell them is it true that now i can sign up.. but to my disappointed they said it is under trial now, but if my address is available, surely maxis called me SOON.. now i try search it again, my address is not available anymore.. sweat.gif
DrPitchard
post Apr 6 2013, 10:03 PM

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Not sure if I should speak out....*gulp*

Maxis does not throttle users, esp those doing P2P torrents and other heavy downloads. They are facing issues some issues though with their network due to sabotage cases around PJ area. I know one of their main links near Kota Damansara was down for more than 48 hours early this week due with fibre cables being cut.

Capping will not come anytime soon, for both TM and also Maxis Home. Same goes to TIME. Rest assured, if one of the telco players activates that, the others will follow closely.
duckaton
post Apr 6 2013, 11:05 PM

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QUOTE(DrPitchard @ Apr 6 2013, 10:03 PM)
Maxis does throttle users, esp those doing P2P torrents and other heavy downloads.

Capping only for Maxis Home.
*
^^FIXED

confirmation from maxis in their forum.

Ashley
Maxis Helper Posted: 06 Feb, 2013 : 1:23:25 PM
Please be informed that the Maxis Fair Usage Policy will be implemented on P2P traffic for Home Fibre Internet service during peak hours (8.00pm to 2.00am every day).The speed will be capped at 1Mbps regardless of package during the period.
Thank you

kimberly
Maxis Helper Posted: 07 Feb, 2013 : 3:40:34 PM
We appreciate your feedback and rest assured customer satisfaction has always been our top priority. We do admit at times there have been however we assure you our focus has not shifted. We apologize again for the inconvenience caused . please be advice that Fair Usage Policy will be implemented on P2P traffic for Home Fibre Internet service during peak hours . Should you need further assistance do not hesitate to contact us .
Thank you.

Zatul Ifa
Maxis Helper Posted: 09 Mar, 2013 : 5:47:42 PM
We regret to informed, during 8pm to 2am, only P2P traffic will be affected where the speed will be capped to 500Kbps .
Thank you.
swimming
post Apr 7 2013, 10:31 AM

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this morning after my router restarted itself unexpectedly, internet was slow, speedtest.maxis.com.my reported 500kbps download and 9mbps upload. after calling maxis, they reset my session at their end and I restarted my devices, both download and upload at 9mbps (my normal speed).
andrewtho
post Apr 7 2013, 02:16 PM

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QUOTE(duckaton @ Apr 6 2013, 11:05 PM)
^^FIXED

confirmation from maxis in their forum.

Ashley
Maxis Helper Posted: 06 Feb, 2013 :  1:23:25 PM
Please be informed that the Maxis Fair Usage Policy will be implemented on P2P traffic for Home Fibre Internet service during peak hours (8.00pm to 2.00am every day).The speed will be capped at 1Mbps regardless of package during the period.
Thank you

kimberly
Maxis Helper Posted: 07 Feb, 2013 :  3:40:34 PM
We appreciate your feedback and rest assured customer satisfaction has always been our top priority. We do admit at times there have been however we assure you our focus has not shifted. We apologize again for the inconvenience caused . please be advice that Fair Usage Policy will be implemented on P2P traffic for Home Fibre Internet service during peak hours . Should you need further assistance do not hesitate to contact us .
Thank you.

Zatul Ifa
Maxis Helper Posted: 09 Mar, 2013 :  5:47:42 PM
We regret to informed, during 8pm to 2am, only P2P traffic will be affected where the speed will be capped to 500Kbps .
Thank you.
*
So its 1Mbps or 500Kbps wor.. Maxis staffs contradicting themselves doh.gif
majorarmstrong
post Apr 7 2013, 05:17 PM

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QUOTE(andrewtho @ Apr 7 2013, 02:16 PM)
So its 1Mbps or 500Kbps wor.. Maxis staffs contradicting themselves  doh.gif
*
is actually 50kbps only...
gogetter83
post Apr 7 2013, 06:03 PM

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QUOTE(majorarmstrong @ Apr 7 2013, 05:17 PM)
is actually 50kbps only...
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At first it was 1mbps. Then reduced now to 500kbps. What you're referring to is 50kBps.
majorarmstrong
post Apr 7 2013, 09:12 PM

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QUOTE(gogetter83 @ Apr 7 2013, 06:03 PM)
At first it was 1mbps. Then reduced now to 500kbps. What you're referring to is 50kBps.
*
B = bytes
b= bit

so 500kbps = 500/8 = 62.5kBps

that is the maximum speed you will get when torrenting between 8PM to 2AM


andrekua2
post Apr 8 2013, 09:39 AM

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I think it really down to the area you are and how much users there are doing P2P. Im not saying Maxis is not throttling but not that bad. I'm getting better speed for P2P than say, sites like Hotfiles where you really are throttled to say, 70kB/s.
polarzbearz
post Apr 8 2013, 09:51 AM

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QUOTE(DrPitchard @ Apr 6 2013, 10:03 PM)
Not sure if I should speak out....*gulp*

Maxis does not throttle users, esp those doing P2P torrents and other heavy downloads. They are facing issues some issues though with their network due to sabotage cases around PJ area. I know one of their main links near Kota Damansara was down for more than 48 hours early this week due with fibre cables being cut.

Capping will not come anytime soon, for both TM and also Maxis Home. Same goes to TIME. Rest assured, if one of the telco players activates that, the others will follow closely.
*
QUOTE(duckaton @ Apr 6 2013, 11:05 PM)
^^FIXED

confirmation from maxis in their forum.

Ashley
Maxis Helper Posted: 06 Feb, 2013 :  1:23:25 PM
Please be informed that the Maxis Fair Usage Policy will be implemented on P2P traffic for Home Fibre Internet service during peak hours (8.00pm to 2.00am every day).The speed will be capped at 1Mbps regardless of package during the period.
Thank you

kimberly
Maxis Helper Posted: 07 Feb, 2013 :  3:40:34 PM
We appreciate your feedback and rest assured customer satisfaction has always been our top priority. We do admit at times there have been however we assure you our focus has not shifted. We apologize again for the inconvenience caused . please be advice that Fair Usage Policy will be implemented on P2P traffic for Home Fibre Internet service during peak hours . Should you need further assistance do not hesitate to contact us .
Thank you.

Zatul Ifa
Maxis Helper Posted: 09 Mar, 2013 :  5:47:42 PM
We regret to informed, during 8pm to 2am, only P2P traffic will be affected where the speed will be capped to 500Kbps .
Thank you.
*
I don't know about others, but I've been torrentting on weekly basis between 8pm to 2am (on Saturday and Sunday, as that's when the drama I watch got uploaded / subbed).

Depending on the seed (as the torrent is freshly uploaded), the speed usually ranges from 60KB/s to 450KB/s (usually 60KB/s to 150KB/s for the first 1 hour, after updating the tracker again the speed rises).
heizad
post Apr 8 2013, 10:33 AM

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anyone using maxis fiber + astro iptv in landed prop?
majorarmstrong
post Apr 8 2013, 11:00 AM

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once throttle really sucks!
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post Apr 8 2013, 11:13 AM

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QUOTE(polarzbearz @ Apr 8 2013, 09:51 AM)
I don't know about others, but I've been torrentting on weekly basis between 8pm to 2am (on Saturday and Sunday, as that's when the drama I watch got uploaded / subbed).

Depending on the seed (as the torrent is freshly uploaded), the speed usually ranges from 60KB/s to 450KB/s (usually 60KB/s to 150KB/s for the first 1 hour, after updating the tracker again the speed rises).
*
It's safer to say that speed will be throttled, then if it's not, customer will be happy about it.
amil123
post Apr 9 2013, 01:59 AM

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anyone getting their account disconnection before third bill come?
usually i can use my internet before the third bill come
now their disconnect my internet early =__=
my bill cycle date is every 17th ...
tyenfei
post Apr 9 2013, 06:52 AM

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Can we use Maxis router to have parental feature ??

or block certain website for a time ?? I check around this router really different with Unify one = ="
barca96
post Apr 9 2013, 03:51 PM

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Maxis & TM guys came to my house to install even though I've cancelled my appointment. Postponed to May.

So I took the opportunity to ask them the installation cost.

The Maxis guy told me it would be minimum RM450 while the TM guy who came an hour later quoted me RM700.

I live in a semi-d, going to put the modem upstairs in the upper living room by the window. And the green box is 10m from my house.

1) Is this correct?

2) Is it at least RM450?

3) is there any cheaper alternative?

4) Should I put the modem/router downstairs instead if it will save me $$$?

5) If the modem is downstairs, I will most probably have a weak signal upstairs where I do my work at the desk most of the day.

I am currently using RM88 4mb Streamyx. Satisfied user.
The Maxis Home that I subscribed to is RM118/10mb.
majorarmstrong
post Apr 9 2013, 03:54 PM

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use homeplug.. settle
ywkwy
post Apr 9 2013, 04:24 PM

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QUOTE(barca96 @ Apr 9 2013, 05:51 PM)
Maxis & TM guys came to my house to install even though I've cancelled my appointment. Postponed to May.

So I took the opportunity to ask them the installation cost.

The Maxis guy told me it would be minimum RM450 while the TM guy who came an hour later quoted me RM700.

I live in a semi-d, going to put the modem upstairs in the upper living room by the window. And the green box is 10m from my house.

1) Is this correct?

2) Is it at least RM450?

3) is there any cheaper alternative?

4) Should I put the modem/router downstairs instead if it will save me $$$?

5) If the modem is downstairs, I will most probably have a weak signal upstairs where I do my work at the desk most of the day.

I am currently using RM88 4mb Streamyx. Satisfied user.
The Maxis Home that I subscribed to is RM118/10mb.
*
Dunno about your case, but mine install in the upstairs living room, middle of living room, RM170, over the ceiling.
chuahcs79
post Apr 9 2013, 04:29 PM

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QUOTE(barca96 @ Apr 9 2013, 03:51 PM)
Maxis & TM guys came to my house to install even though I've cancelled my appointment. Postponed to May.

So I took the opportunity to ask them the installation cost.

The Maxis guy told me it would be minimum RM450 while the TM guy who came an hour later quoted me RM700.

I live in a semi-d, going to put the modem upstairs in the upper living room by the window. And the green box is 10m from my house.

1) Is this correct?

2) Is it at least RM450?

3) is there any cheaper alternative?

4) Should I put the modem/router downstairs instead if it will save me $$$?

5) If the modem is downstairs, I will most probably have a weak signal upstairs where I do my work at the desk most of the day.

I am currently using RM88 4mb Streamyx. Satisfied user.
The Maxis Home that I subscribed to is RM118/10mb.
*
your solution best use powerline homeplug,.
aeiou228
post Apr 9 2013, 04:30 PM

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QUOTE(barca96 @ Apr 9 2013, 03:51 PM)
Maxis & TM guys came to my house to install even though I've cancelled my appointment. Postponed to May.

So I took the opportunity to ask them the installation cost.

The Maxis guy told me it would be minimum RM450 while the TM guy who came an hour later quoted me RM700.

I live in a semi-d, going to put the modem upstairs in the upper living room by the window. And the green box is 10m from my house.

1) Is this correct?

2) Is it at least RM450?

3) is there any cheaper alternative?

4) Should I put the modem/router downstairs instead if it will save me $$$?

5) If the modem is downstairs, I will most probably have a weak signal upstairs where I do my work at the desk most of the day.

I am currently using RM88 4mb Streamyx. Satisfied user.
The Maxis Home that I subscribed to is RM118/10mb.
*
It is recommended to place the modem/router at the main TV cabinet coz more and more TV contents are streaming from the internet. LAN connection is a must for whatever TV box, Media box or Astro IPTV streaming and you don't want to use WIFI to steam TV contents.
As for surfing and work at various spots in a big house, weak wifi signal can be easily solved by adding repeater or home plug.

barca96
post Apr 9 2013, 04:54 PM

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QUOTE(majorarmstrong @ Apr 9 2013, 03:54 PM)
use homeplug.. settle
*
Thanks

But I read here that the signal is weak.
Since my house is pretty big with many corners, I reckon I would need more than 1 home plug.

Cause as of now, my streamyx modem is at the desk in the upper living room and I can only get 1 bar in the living room downstairs where the tv is.
So if I put the Maxis router there, I would get 1 bar at my desk upstairs where I spent most of the time during the day.

And I doubt the bedrooms upstairs can get a signal without the homeplug.

The homeplug needs to be set where I can get 2 bars of is 1 enough?

barca96
post Apr 9 2013, 04:56 PM

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QUOTE(ywkwy @ Apr 9 2013, 04:24 PM)
Dunno about your case, but mine install in the upstairs living room, middle of living room, RM170, over the ceiling.
*
RM170 is not bad at all.
RM750 is crazy. I wouldn't want to spend that much just for internet.

What were the charges for actually?
I understand from Maxis that we can get our own technician but I don't even know what kind of cables or methods they use so I don't know how to explain to my technician.
Do you know?
barca96
post Apr 9 2013, 04:59 PM

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QUOTE(aeiou228 @ Apr 9 2013, 04:30 PM)
It is recommended to place the modem/router at the main TV cabinet coz more and more TV contents are streaming from the internet. LAN connection is a must for whatever TV box, Media box or Astro IPTV streaming and you don't want to use WIFI to steam TV contents.
As for surfing and work at various spots in a big house, weak wifi signal can be easily solved by adding repeater or home plug.
*
Thanks aeiou!

I read here that the wifi signal is weak.
Since my house is pretty big with many corners, I reckon I would need more than 1 home plug/repeater in order to reach up stairs and all the rooms.

Now with my streamyx modem is at the desk in the upper living room, I can only get 1 bar in the living room downstairs where the tv is, where you suggest me to put the router.
So if I put the Maxis router there, I would get 1 bar at my desk upstairs.
I spend most of my time at the desk for work.

It will cost me another few hundred bucks. Add to the RM750 quotation, I would be spending over 1k.
Even without the repeaters and home plug, at RM750, I can't believe it's so expensive to install internet.
It was totally free with TM. sigh.
barca96
post Apr 9 2013, 05:01 PM

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QUOTE(chuahcs79 @ Apr 9 2013, 04:29 PM)
your solution best use powerline homeplug,.
*
Thanks. I think I would need more than 1 in order to reach all the rooms or downstairs.
aeiou228
post Apr 9 2013, 05:36 PM

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QUOTE(barca96 @ Apr 9 2013, 04:59 PM)
Thanks aeiou!

I read here that the wifi signal is weak.
Since my house is pretty big with many corners, I reckon I would need more than 1 home plug/repeater in order to reach up stairs and all the rooms.

Now with my streamyx modem is at the desk in the upper living room, I can only get 1 bar in the living room downstairs where the tv is, where you suggest me to put the router.
So if I put the Maxis router there, I would get 1 bar at my desk upstairs.
I spend most of my time at the desk for work.

It will cost me another few hundred bucks. Add to the RM750 quotation, I would be spending over 1k.
Even without the repeaters and home plug, at RM750, I can't believe it's so expensive to install internet.
It was totally free with TM. sigh.
*
The TM modem and Maxis router is connected by LAN cable. You can place the TM modem at any spot in your house to reduce the distance charged by installer to the minimum. Then connect the modem and router with Home plug or a long LAN cable.

Where you want to place the router is up to u. You know your house best. My advice is put it at the main TV cabinet. Weak wifi signals can be easily solved by cheap repeater or High gain client AP.

chuahcs79
post Apr 9 2013, 06:33 PM

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QUOTE(barca96 @ Apr 9 2013, 05:01 PM)
Thanks. I think I would need more than 1 in order to reach all the rooms or downstairs.
*
u can pair a few together,.. it suit your situation the best instead of wiring all over the ceiling and paying expensive installation,..
bobtahar
post Apr 9 2013, 10:33 PM

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trendslyn
post Apr 10 2013, 12:09 AM

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I just subscribe Maxis Home Fibre on Monday. I found out that i could not change DNS! I can't access to some website. Can I ask for refund/cancel the service without paying a dime?
chuahcs79
post Apr 10 2013, 01:54 AM

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QUOTE(trendslyn @ Apr 10 2013, 12:09 AM)
I just subscribe Maxis Home Fibre on Monday. I found out that i could not change DNS! I can't access to some website. Can I ask for refund/cancel the service without paying a dime?
*
i personally dont think u can,
there ius many way to solve it other than change dns notworthy.gif
aneip
post Apr 10 2013, 02:13 AM

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QUOTE(trendslyn @ Apr 10 2013, 12:09 AM)
I just subscribe Maxis Home Fibre on Monday. I found out that i could not change DNS! I can't access to some website. Can I ask for refund/cancel the service without paying a dime?
*
Change ur computer dns.
Or
Change router.

This post has been edited by aneip: Apr 10 2013, 02:15 AM
amil123
post Apr 10 2013, 02:39 AM

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anyone know how to pay the home fiber phone bill online?
usually i pay the internet bill using paypall at MYLAUNCHPAD
but no option for phone bill

mjchua
post Apr 10 2013, 08:48 AM

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QUOTE(DrPitchard @ Apr 8 2013, 11:13 AM)
It's safer to say that speed will be throttled, then if it's not, customer will be happy about it.
*
tested so many times, 8.00pm-2.00am, p2p speed limit to 50kB/s

7.59pm still full speed, 8.00pm drop to 50kB/s
1.59am still 50kB/s, 2.00am, it goes back to full speed

happen everyday, maxis home fiber technical team (not customer service) confirmed the same.

so I will terminate the Maxis Fiber, and switch to Unifi once the contract is over.

This post has been edited by mjchua: Apr 10 2013, 08:50 AM
trendslyn
post Apr 10 2013, 09:15 AM

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QUOTE(chuahcs79 @ Apr 10 2013, 01:54 AM)
i personally dont think u can,
there ius many way to solve it other than change dns  notworthy.gif
*
Router given is this model: TG784nv3
Modem given is this model: HG8240w

I can't find any post that suggest how to change router... can help point me to it? Tq
soapkeong
post Apr 10 2013, 09:52 AM

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Just feel funny, I saw my speed test I have 10mbps speed download but when stream video online, is just like... slow until cannot explain
pisanq
post Apr 10 2013, 11:35 AM

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QUOTE(soapkeong @ Apr 10 2013, 09:52 AM)
Just feel funny, I saw my speed test I have 10mbps speed download but when stream video online, is just like... slow until cannot explain
*
Which website did you stream the video from? When did u facing the slowness in video streaming? Which video resolution did u try to stream?

I can stream HD 1080 video from youtube without any issue on my 10Mbps Maxis FTTH
brotan
post Apr 10 2013, 12:53 PM

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hi

i have been facing frequent disconnect from almost beginning till now (9 months already)

changed router already 4 times. even the so called new design for thomson (black/white design) also same (last time the router auto reboot, this design disconnect but never reboot)

anyway, today they change the same black/white router again. i make a deal with maxis that if still got same problem, they will give me 2 months free subscription. i can use this money to buy my own router

so my question is

what is your router recommendation? can i still make calls?

thx
SUSnatzakaria
post Apr 10 2013, 01:02 PM

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Astro just called me packaging IPTV with 20mbps internet for less than 300 per month including all premium channels.
I know its worth it but what are the horror stories with Maxis BB before I jump from UniFi?
Should I just stick with UniFi?
gogetter83
post Apr 10 2013, 02:17 PM

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QUOTE(brotan @ Apr 10 2013, 12:53 PM)
hi

i have been facing frequent disconnect from almost beginning till now (9 months already)

changed router already 4 times. even the so called new design for thomson (black/white design) also same (last time the router auto reboot, this design disconnect but never reboot)

anyway, today they change the same black/white router again. i make a deal with maxis that if still got same problem, they will give me 2 months free subscription. i can use this money to buy my own router

so my question is

what is your router recommendation? can i still make calls?

thx
*
sounds like you have a bad line. Are you on DSL or Fiber? Better get them to fix it correctly, else change router also you might end up with same problem.
soapkeong
post Apr 10 2013, 02:42 PM

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QUOTE(pisanq @ Apr 10 2013, 11:35 AM)
Which website did you stream the video from? When did u facing the slowness in video streaming? Which video resolution did u try to stream?

I can stream HD 1080 video from youtube without any issue on my 10Mbps Maxis FTTH
*
Actually not only video streaming, when comes to night time browsing getting slower also. If see the speedtest , usually it takes around 1minute to run a download test , although it shows I have 10mbps speed
brotan
post Apr 10 2013, 03:42 PM

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QUOTE(gogetter83 @ Apr 10 2013, 02:17 PM)
sounds like you have a bad line. Are you on DSL or Fiber? Better get them to fix it correctly, else change router also you might end up with same problem.
*
Not bad line. They monitor incoming line stable

Mine is fiber
selfdz87
post Apr 10 2013, 04:36 PM

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hi guys,
wanna ask sumthing...i just subscribe maxis FTTH 20mbps recently,
the time i register the package says 198/month

but this website says otherwise 238/month

https://new.maxis.com.my/content/maxis/en/p...e-internet.html

so which one is true?im really confuse now rclxub.gif
twenty6
post Apr 10 2013, 05:39 PM

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If Unifi got no available port at my house, does it mean that Maxis FTTH also cannot subscribe since they share the same infra?
MX510
post Apr 10 2013, 08:39 PM

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If anybody wanted to use Mikrotik to replace your lousy router let me know

Attached Image
pisanq
post Apr 10 2013, 11:00 PM

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QUOTE(soapkeong @ Apr 10 2013, 02:42 PM)
Actually not only  video streaming, when comes to night time browsing getting slower also. If see the speedtest , usually it takes around 1minute to run a download test , although it shows I have 10mbps speed
*
Which website did you stream the video from? When did u facing the slowness in video streaming? Which video resolution did u try to stream? Could you please give some of the web address you feel slower in browsing during at night?

It take 20 seconds for my PC to completely doing speed test from http://speedtest.net at 11PM
pisanq
post Apr 10 2013, 11:07 PM

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QUOTE(MX510 @ Apr 10 2013, 08:39 PM)
If anybody wanted to use Mikrotik to replace your lousy router let me know

Attached Image
*
I want to use Mikrotik to replace my Maxis Thomson RG..

..if your Mikrotik can do like what Thomson can do:
1) Provide data via LAN & WLAN
2) Provide VoIP phone service via standard home phone port (I'm using Motorola cordless UniFi phone)
3) Provide USB port for usb printer and usb drive sharing
Please PM me the special price. Tq

This post has been edited by pisanq: Apr 10 2013, 11:08 PM
magma_blaziken
post Apr 11 2013, 09:11 AM

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QUOTE(MX510 @ Apr 10 2013, 08:39 PM)
If anybody wanted to use Mikrotik to replace your lousy router let me know

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I also want to know more.
Y dun just place the details + price here or PM me

milky
post Apr 11 2013, 04:33 PM

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anybody living at Taman Segar Perdana?? near leisure mall area using MAXIS FTTH?
scion
post Apr 11 2013, 07:43 PM

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QUOTE(MX510 @ Apr 10 2013, 08:39 PM)
If anybody wanted to use Mikrotik to replace your lousy router let me know

Attached Image
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I would like to know more too
andrekua2
post Apr 11 2013, 08:54 PM

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QUOTE(selfdz87 @ Apr 10 2013, 04:36 PM)
hi guys,
wanna ask sumthing...i just subscribe maxis FTTH 20mbps recently,
the time i register the package says 198/month

but this website says otherwise 238/month

https://new.maxis.com.my/content/maxis/en/p...e-internet.html

so which one is true?im really confuse now  rclxub.gif
*
If not mistaken, the discount only applicable to Maxis postpaid users.
tyenfei
post Apr 11 2013, 09:16 PM

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this router can't set blacklist to block website ?
MHKing
post Apr 12 2013, 12:28 AM

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Bro.
I subscribed to Maxis FTTH last week and waiting for the installation next week. After reading through this thread, made me thinking of cancelling them and go for unifi instead.

Anyone had experience of successful cancellation before the installation?

Thanks.

This post has been edited by MHKing: Apr 12 2013, 12:32 AM
MHKing
post Apr 12 2013, 08:31 AM

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I just cancelled my Maxis Installation.
They knew who I am when I called them.
Only took less than 1 minutes for the cancellation process.

Will look for any good Unifi offer today.
Ping is really important for me so Maxis is not the way to go.
Too many complaints on Maxis Forum and I dont think I want to live with high ping for 2 years.

Thanks.
lalachong
post Apr 12 2013, 06:08 PM

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Is there such a deal as free Maxis IPTV (something line Unifi) without signing for Astro IPTV package?

wait for 1 year liao..
mjchua
post Apr 12 2013, 07:58 PM

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QUOTE(milky @ Apr 11 2013, 04:33 PM)
anybody living at Taman Segar Perdana?? near leisure mall area using MAXIS FTTH?
*
me... why ??
MX510
post Apr 12 2013, 08:23 PM

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QUOTE(magma_blaziken @ Apr 11 2013, 09:11 AM)
I also want to know more.
Y dun just place the details + price here or PM me
*
The price is RM 400 including remote support and warranty for 1 year

http://routerboard.com/RB751G-2HnD

Let me know if you are interested

Only the phone cannot be used


pisanq
post Apr 12 2013, 11:18 PM

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QUOTE(MX510 @ Apr 12 2013, 08:23 PM)
The price is RM 400 including remote support and warranty for 1 year

http://routerboard.com/RB751G-2HnD

Let me know if you are interested

Only the phone cannot be used
*
RG without FXS port is defeating the purpose of free minutes given by Maxis bundle with this FTTH.

This post has been edited by pisanq: Apr 12 2013, 11:19 PM
milky
post Apr 12 2013, 11:21 PM

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QUOTE(mjchua @ Apr 12 2013, 07:58 PM)
me... why ??
*
any feedback on Maxis FTTH at tmn segar perdana area?
any good or bad comments?
lms2005
post Apr 12 2013, 11:28 PM

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shit.. torrent damn slow...
bobtahar
post Apr 13 2013, 07:14 AM

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QUOTE(lms2005 @ Apr 12 2013, 11:28 PM)
shit.. torrent damn slow...
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Somebody suggested here... keep update the tracker few times... I did it and the speed faster by 6x the cap rate.
mjchua
post Apr 13 2013, 09:07 AM

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QUOTE(milky @ Apr 12 2013, 11:21 PM)
any feedback on Maxis FTTH at tmn segar perdana area?
any good or bad comments?
*
good, except the p2p during 8pm-2am... speed just less 50 KB/s
so my comment, go for Unifi...
mjchua
post Apr 13 2013, 09:07 AM

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QUOTE(bobtahar @ Apr 13 2013, 07:14 AM)
Somebody suggested here... keep update the tracker few times... I did it and the speed faster by 6x the cap rate.
*
how ?
milky
post Apr 13 2013, 11:35 AM

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QUOTE(mjchua @ Apr 13 2013, 09:07 AM)
good, except the p2p during 8pm-2am... speed just less 50 KB/s
so my comment, go for Unifi...
*
Ok thanks bro

MX510
post Apr 13 2013, 12:51 PM

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QUOTE(lms2005 @ Apr 12 2013, 11:28 PM)
shit.. torrent damn slow...
*
You can still use torrentflux :-) or vpn check my signature


Archaven
post Apr 13 2013, 05:25 PM

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Damn. Maxis cap/throttle already? Duh.. bad move.
IntensiveBytes
post Apr 13 2013, 11:29 PM

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Anyone have any problems with Facebook? Seems a bit weird for me now.
majorarmstrong
post Apr 13 2013, 11:58 PM

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Maxis is like maximum shit. Everything also problem. Gaming, streaming, p2p file sharing, etc etc
TSronnie
post Apr 13 2013, 11:59 PM

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QUOTE(IntensiveBytes @ Apr 13 2013, 11:29 PM)
Anyone have any problems with Facebook? Seems a bit weird for me now.
*
can't view FB anymore the last 1-2 hours
bobtahar
post Apr 14 2013, 03:33 AM

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QUOTE(mjchua @ Apr 13 2013, 09:07 AM)
how ?
*
If using utorrent, right click on the download status, update tracker.

Try it again last night during cap period... it works! I even got full speed.
lms2005
post Apr 14 2013, 10:37 AM

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QUOTE(mjchua @ Apr 13 2013, 09:07 AM)
good, except the p2p during 8pm-2am... speed just less 50 KB/s
so my comment, go for Unifi...
*
but.. after 2am back to normal
selfdz87
post Apr 14 2013, 05:47 PM

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ill try to use proxy last night during capped hours...works like a charm...got around 500k++ dlod speed,not many seeders btw...b4 this not even 100kbps
mjchua
post Apr 15 2013, 01:00 AM

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QUOTE(bobtahar @ Apr 14 2013, 03:33 AM)
If using utorrent, right click on the download status, update tracker.

Try it again last night during cap period... it works! I even got full speed.
*
tried, still cannot
mjchua
post Apr 15 2013, 01:01 AM

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QUOTE(lms2005 @ Apr 14 2013, 10:37 AM)
but.. after 2am back to normal
*
but we are paying $ for something got limitation...
so why not i go for unifi ?
TSronnie
post Apr 15 2013, 08:21 AM

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What is the current termination policy for Maxis Home Fibre ?
- RM500 or remaining months in contract

This post has been edited by ronnie: Apr 15 2013, 08:22 AM
lalachong
post Apr 15 2013, 10:40 AM

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QUOTE(ronnie @ Apr 15 2013, 08:21 AM)
What is the current termination policy for Maxis Home Fibre ?
- RM500 or remaining months in contract
*
depends when you sign up.. they take the higher value..
mine was the 118 package and it is the remaining months option...
i threathened to cut my line and they said calmly i had to pay penalty of over rm1k++...
mad.gif mad.gif mad.gif
Arkscience
post Apr 15 2013, 12:15 PM

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Now only i know the maxis fiber internet phone is using VoIP service. @@
TSronnie
post Apr 15 2013, 03:48 PM

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Now Maxis Home Fibre packages doesn't come with FREE DECT phone sad.gif
selfdz87
post Apr 15 2013, 03:59 PM

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QUOTE(ronnie @ Apr 15 2013, 03:48 PM)
Now Maxis Home Fibre packages doesn't come with FREE DECT phone sad.gif
*
really?i just sign up maxis fibre last 2 week...got free dect phone oh... blink.gif
pheww....
reawakening
post Apr 15 2013, 11:14 PM

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Maxis throttles your torrent speed drastically every night. Made a very wrong choice and would stick to 5mb Unifi if I knew there was a cap.


pisanq
post Apr 15 2013, 11:24 PM

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QUOTE(ronnie @ Apr 15 2013, 03:48 PM)
Now Maxis Home Fibre packages doesn't come with FREE DECT phone sad.gif
*
Even Maxis website said not provided, they still give the dect phone referring to their FAQ


Attached thumbnail(s)
Attached Image Attached Image
botakai
post Apr 16 2013, 03:01 AM

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QUOTE(selfdz87 @ Apr 14 2013, 05:47 PM)
ill try to use proxy last night during capped hours...works like a charm...got around 500k++ dlod speed,not many seeders btw...b4 this not even 100kbps
*
how to use proxy? does it work for games?
krayz_underground
post Apr 16 2013, 03:55 AM

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QUOTE(majorarmstrong @ Apr 13 2013, 11:58 PM)
Maxis is like maximum shit. Everything also problem. Gaming, streaming, p2p file sharing, etc etc
*
Maxis never good for onLine gaming.

Even though Ping as low as 20 ms.. rclxub.gif
wiraone
post Apr 16 2013, 08:31 AM

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QUOTE(ronnie @ Apr 15 2013, 03:48 PM)
Now Maxis Home Fibre packages doesn't come with FREE DECT phone sad.gif
*
They still give me a Motorola DECT phone, which I still haven't unpack it yet. And the installer left an extra Thomson router too .. tried to call him back, no answer .. so, bye bye la.

This post has been edited by wiraone: Apr 16 2013, 08:33 AM
majorarmstrong
post Apr 16 2013, 10:08 AM

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I suspended my maxis account and now they want me to walk in to their maxis center to do the cancellation. I guess I can't avoid the 500 penalty charges.
majorarmstrong
post Apr 16 2013, 02:01 PM

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just back from Maxis center and confirm that for my case i can waived the penalty because is a miss selling from their agent where they mentioned is a 500kbps instead of 500kBps (bit vs bytes)

500kbps = 500/8 = 62.5KBps
meaning 500 kilo bits = 62.5 kilo bytes
wufei
post Apr 16 2013, 06:29 PM

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slow like s*it in solaris
overselling?
syk
post Apr 16 2013, 06:54 PM

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No free IPTV like unifi, need to sign up Astro IPTV package!
arslow
post Apr 16 2013, 08:02 PM

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QUOTE(syk @ Apr 16 2013, 06:54 PM)
No free IPTV like unifi, need to sign up Astro IPTV package!
*
In case you didnt notice, maxis plan is cheaper. How cam they give iptv, better speed, yet cheaper than unifi? They are using TM's network anyway, so there will be a catch somewhere.
botakai
post Apr 16 2013, 10:24 PM

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if u guys wanna play steam games or dota2

http://www.e-pahngi.com/

this vpn helps reduce lag and ping !! finally found a solution
Compelica
post Apr 17 2013, 07:36 AM

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Anyone notice there's a bug with the Technicolor TG784N V3 where after you switch off and on the router, the WiFi connections get stuck? Going into the router and saving the wireless connection settings makes it work again, but I hope I don't have to do that all the time.

Any ideas?

edit: phooey, just seen this: https://forum.maxis.com.my/forum_topic.asp?...908&whichpage=3

This post has been edited by colinwong89: Apr 17 2013, 07:45 AM
gogetter83
post Apr 17 2013, 11:51 AM

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QUOTE(colinwong89 @ Apr 17 2013, 07:36 AM)
Anyone notice there's a bug with the Technicolor TG784N V3 where after you switch off and on the router, the WiFi connections get stuck? Going into the router and saving the wireless connection settings makes it work again, but I hope I don't have to do that all the time.

Any ideas?

edit: phooey, just seen this: https://forum.maxis.com.my/forum_topic.asp?...908&whichpage=3
*
yeah, known bug I guess if you select WPA2-PSK only. Have to resort to use WPA-PSK+WPA2-PSK until firmware fix update.
majorarmstrong
post Apr 17 2013, 07:43 PM

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my conclusion after on Maxis for 3 weeks is that it sucks big time!
Thank god i manage to avoid the RM500 penalty
If you install it and found that it does not fit you immediately call them and log a case with them
Tell them is their wrong selling (500kbps vs 500kBps)
Tell them that you want to cancel
Ask them to log it inside their call log and provide you with an interaction number
Then go apply Unifi
Set installation date with Unifi
Once install, call Maxis to Suspend the account (so they wont bill you anymore)
Then go to Maxis Center to fill up a cancellation form
you are done... finally back with Unifi!
lalachong
post Apr 19 2013, 02:14 PM

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hi guys, i would like to know the t & c for the RM118 package. unable to view this package since version 2 of this thread... the picture is all black...
just want to be reminded what is included in the package...

I know that there is 10Mbps speed with 100GB cap. But forgot :

1) how many free minutes to maxis fixed lines?
2) how many free minutes to maxis mobile?
3) how many free minutes to IDD 10 destinations? and which destinations?
4) how many free minutes to maxis lines if tagged on to maxis mobile?

any more freebies that i have missed out? thanks.
TSronnie
post Apr 19 2013, 03:29 PM

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QUOTE(lalachong @ Apr 19 2013, 02:14 PM)
hi guys, i would like to know the t & c for the RM118 package. unable to view this package since version 2 of this thread... the picture is all black...
just want to be reminded what is included in the package...

I know that there is 10Mbps speed with 100GB cap. But forgot :

1) how many free minutes to maxis fixed lines?
2) how many free minutes to maxis mobile?
3) how many free minutes to IDD 10 destinations? and which destinations?
4) how many free minutes to maxis lines if tagged on to maxis mobile?

any more freebies that i have missed out? thanks.
*
Check the V1 thread for the picture.
CyrusWong
post Apr 19 2013, 07:07 PM

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I remember before Maxis website upgraded , Maxis Home Fibre Internet is "unlimited until further notice" , but just now I visit their website , I found that it become "unlimited" now !!! brows.gif
I wish Maxis will spread their network coverage to my city asap sad.gif

user posted image

This post has been edited by CyrusWong: Apr 19 2013, 07:52 PM
majorarmstrong
post Apr 19 2013, 10:17 PM

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QUOTE(CyrusWong @ Apr 19 2013, 07:07 PM)
I remember before Maxis website upgraded , Maxis Home Fibre Internet is "unlimited until further notice" , but just now I visit their website , I found that it become "unlimited" now !!!  brows.gif
I wish Maxis will spread their network coverage to my city asap sad.gif

user posted image
*
yes is unlimited but with capped for P2P like torrent. Cap you at 50kbps so you cant do shit
QVOD, PPS, BAIDU PLAYER - all streaming player that uses almost the same concept also capped. only thing not capped maybe porn site and youtube.


Ivan Sac
post Apr 19 2013, 10:55 PM

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How about direct download speed from dlnext service ?
There are no torrent capping after 2am till 8am rite?
manleong
post Apr 19 2013, 11:36 PM

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if so, you guys still prefer using unifi from using maxis fiber?

eye
post Apr 20 2013, 12:49 AM

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Lets flood Maxis Facebook. The speed during throttling hours for normal browsing also became intermittent. Frustrating. Back to unify i have to go ... mad.gif mad.gif mad.gif mad.gif mad.gif mad.gif


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arslow
post Apr 20 2013, 12:17 PM

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QUOTE(ronnie @ Apr 19 2013, 03:29 PM)
Check the V1 thread for the picture.
*
is the 200 minutes per month to United States, Singapore, China or Hong Kong still there? or no more ready? thinking of getting this biggrin.gif
arslow
post Apr 20 2013, 12:58 PM

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QUOTE(eye @ Apr 20 2013, 12:49 AM)
Lets flood Maxis Facebook. The speed during throttling hours for normal browsing also became intermittent. Frustrating. Back to unify i have to go ... mad.gif  mad.gif  mad.gif  mad.gif  mad.gif  mad.gif
*
have you tried using vpn? i know its not really a fix, but it should work right? hmm.gif

after reading about the thomson router issues, I feel it is a must to get a custom router and live with having three devices rather than just two sweat.gif

and i don't understand why is there a ping issue when they are sharing the same network as unifi rclxub.gif
majorarmstrong
post Apr 20 2013, 05:57 PM

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QUOTE(arslow @ Apr 20 2013, 12:58 PM)
have you tried using vpn? i know its not really a fix, but it should work right? hmm.gif

after reading about the thomson router issues, I feel it is a must to get a custom router and live with having three devices rather than just two sweat.gif

and i don't understand why is there a ping issue when they are sharing the same network as unifi rclxub.gif
*
Maxis dota 2 ping is around 23 to as high as 49ms
Unifi from 7 to highest also 19ms
- JaY -
post Apr 20 2013, 07:27 PM

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is maxis really that bad for online games such as Galena, D2? still cant decide Unifi or Astro+Maxis promo argh. rclxub.gif doh.gif
arslow
post Apr 20 2013, 07:47 PM

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QUOTE(majorarmstrong @ Apr 20 2013, 05:57 PM)
Maxis dota 2 ping is around 23 to as high as 49ms
Unifi from 7 to highest also 19ms
*
thats just unbelievable,but still not as bad as what some other ppl are suffering(look at the maxis forum, 800ms also got lol)my paltry 1mbps connection also worst case 400ms if ping to barcelona tongue.gif


it seems to be that for flying spaghetti monster, it will go to US before going to the flying spaghetti monster server in singapore. WTF is that for?? and the maxis rep say thats the agreement they had with starhub doh.gif

lol, now i know why you type galena zzzzzz.flying spaghetti monster...wth is that....

This post has been edited by arslow: Apr 20 2013, 07:51 PM
pisanq
post Apr 21 2013, 03:46 AM

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QUOTE(arslow @ Apr 20 2013, 12:58 PM)
have you tried using vpn? i know its not really a fix, but it should work right? hmm.gif

after reading about the thomson router issues, I feel it is a must to get a custom router and live with having three devices rather than just two sweat.gif

and i don't understand why is there a ping issue when they are sharing the same network as unifi rclxub.gif
*
they are sharing the network physical part only, not the network logical part
majorarmstrong
post Apr 21 2013, 11:22 AM

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QUOTE(arslow @ Apr 20 2013, 07:47 PM)
thats just unbelievable,but still not as bad as what some other ppl are suffering(look at the maxis forum, 800ms also got lol)my paltry 1mbps connection also worst case 400ms if ping to barcelona tongue.gif
it seems to be that for flying spaghetti monster, it will go to US before going to the flying spaghetti monster server in singapore. WTF is that for?? and the maxis rep say thats the agreement they had with starhub doh.gif

lol, now i know why you type galena zzzzzz.flying spaghetti monster...wth is that....
*
what is flying spaghetti monster? you very deep

arslow
post Apr 21 2013, 08:29 PM

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QUOTE(pisanq @ Apr 21 2013, 03:46 AM)
they are sharing the network physical part only, not the network logical part
*
ah, I see. They dont even have as many customers as unifi, and yet the ping is so bad zzzzz
arslow
post Apr 21 2013, 08:30 PM

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QUOTE(majorarmstrong @ Apr 21 2013, 11:22 AM)
what is flying spaghetti monster? you very deep
*

type garen a without spacing, and you'll know why
arslow
post Apr 21 2013, 08:31 PM

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QUOTE(majorarmstrong @ Apr 21 2013, 11:22 AM)
what is flying spaghetti monster? you very deep
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double post

This post has been edited by arslow: Apr 21 2013, 08:31 PM
lalachong
post Apr 21 2013, 09:17 PM

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QUOTE(majorarmstrong @ Apr 20 2013, 05:57 PM)
Maxis dota 2 ping is around 23 to as high as 49ms
Unifi from 7 to highest also 19ms
*
how did u get 23 to 49ms for dota 2?
mine is easily from 80ms to 110ms.... on SEA server


majorarmstrong
post Apr 21 2013, 09:22 PM

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QUOTE(lalachong @ Apr 21 2013, 09:17 PM)
how did u get 23 to 49ms for dota 2?
mine is easily from 80ms to 110ms.... on SEA server
*
even 23ms i can still feel a tiny big of lag... anyway maxis sucks.. we just have to move back to unifi...
TSronnie
post Apr 22 2013, 07:35 AM

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QUOTE(lalachong @ Apr 19 2013, 02:14 PM)
hi guys, i would like to know the t & c for the RM118 package. unable to view this package since version 2 of this thread... the picture is all black...
just want to be reminded what is included in the package...

I know that there is 10Mbps speed with 100GB cap. But forgot :

1) how many free minutes to maxis fixed lines? - 600 mins
2) how many free minutes to maxis mobile? - 600 mins (Same as 1)
3) how many free minutes to IDD 10 destinations? and which destinations? - 200 mins
4) how many free minutes to maxis lines if tagged on to maxis mobile?

any more freebies that i have missed out? thanks.
*
1) how many free minutes to maxis fixed lines?
- Unlimited

2) how many free minutes to maxis mobile?
- 600 mins

3) how many free minutes to IDD 10 destinations? and which destinations?
- 200 mins
- Singapore, Indonesia, China, Thailand, India, Australia, UK, Taiwan, Vietnam, Japan

4) how many free minutes to maxis lines if tagged on to maxis mobile?
- 150 mins

The actual Brochure scan is available on Post #1
Vyraz
post Apr 22 2013, 04:14 PM

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hi guys... im currently staying in kemuning greenville... and my streamyx is ever disappointing... i would like to know if anyone staying around my area is using the maxis home fiber 20mb line... i am interested in that one. are there slowness or connection issues?
majorarmstrong
post Apr 22 2013, 04:45 PM

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QUOTE(Vyraz @ Apr 22 2013, 04:14 PM)
hi guys... im currently staying in kemuning greenville... and my streamyx is ever disappointing... i would like to know if anyone staying around my area is using the maxis home fiber 20mb line... i am interested in that one. are there slowness or connection issues?
*
read the entire post before asking the obvious question - if you need 20MB line just for surfing sure no issue
if you need it for direct download no issue
if you need for torent, streaming (PPS, QVOD, BAIDU PLAYER) sure 20MB become like 0.5MB

amil123
post Apr 22 2013, 10:34 PM

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user posted image

why they charging me RM138.45 for this month?

and today i notice tonight streaming at Youtube is freakingly slow even 720p still have to wait for buffer...=__=
dailymotion stream much worse...
try different DNS also the same....

usually no problem

--------------------------------

update my friend using unifi also got the same problem as me
download or surf speed ok
when stream video at youtube slow

This post has been edited by amil123: Apr 22 2013, 11:56 PM
TSronnie
post Apr 23 2013, 09:10 AM

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QUOTE(amil123 @ Apr 22 2013, 10:34 PM)
user posted image

why they charging me RM138.45 for this month?

and today i notice tonight streaming at Youtube is freakingly slow even 720p still have to wait for buffer...=__=
dailymotion stream much worse...
try different DNS also the same....

usually no problem

--------------------------------

update my friend using unifi also got the same problem as me
download or surf speed ok
when stream video at youtube slow
*
Just download the bill to check the details.... Maybe you receive some sort of credit from Maxis
IntensiveBytes
post Apr 23 2013, 06:08 PM

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Anyone problems lately? Just checking. Maxis Fibre is pissing me off at the moment.
Certain websites take so long to load (eg. Sending Request.......)

Any of you have any problems with Facebook? Like the whole page is only in plaintext and a white background.

This post has been edited by IntensiveBytes: Apr 23 2013, 06:44 PM
scion
post Apr 23 2013, 07:45 PM

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QUOTE(IntensiveBytes @ Apr 23 2013, 06:08 PM)
Anyone problems lately? Just checking. Maxis Fibre is pissing me off at the moment.
Certain websites take so long to load (eg. Sending Request.......)

Any of you have any problems with Facebook? Like the whole page is only in plaintext and a white background.
*
Ya. Lot of problem. maxis is geting worst everyday! From facebook video buffering issue to page only in plaintext doh.gif
kox
post Apr 23 2013, 07:52 PM

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after change to public ip

my facebook video buffering like shyt at my pc

however when using my phone no buffering??!? im confuse.

haih...any solution...
IntensiveBytes
post Apr 23 2013, 07:55 PM

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Hmm, Facebook video has been slow for months already and I thought it was just Facebook. I'm using public IP btw. Feel like changing to private IP for a bit and see if any problem occurs. Just have to go to router gateway and edit something right? Then if you want to change back to public just edit something again, right?

Some web pages CANNOT be connected to, I've noticed this problem today.
As for FB video buffering, I've been having that for quite a long time already but I rarely take action or notice that it's Maxis's fault because I don't usually click on the videos on FB, but I notice it's always slow, like really uber slow.
Hopefully Maxis address this issue and everything else including the ping issue that has been happening since day 1.
Good price but so much of problems...

also can someone tell me what must I edit again to change to public/private IP? I already have a public IP assigned.

This post has been edited by IntensiveBytes: Apr 23 2013, 07:58 PM
magma_blaziken
post Apr 23 2013, 08:05 PM

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There is sumtin wrong with Maxis network again.
But than again everyday also got just today much worse.
Some connections are being looped around (TTL expired in transit)
Do a tracert on say thepiratebay.se and you will see that it goes through the same server over and over again.

Must change to another ISP if still this crazy at the end of 2 years
kox
post Apr 23 2013, 08:07 PM

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i change to public ip becoz of the torrent throttling during certain hours...after using public ip no more throttling..

anyway like i said...my android(wifi) play fb video no lag at all...but my pc does..it seems to be wrong with my pc then..so i don know..or some ports/routing configuration too deep to investigate.
IntensiveBytes
post Apr 23 2013, 08:24 PM

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QUOTE(magma_blaziken @ Apr 23 2013, 08:05 PM)
There is sumtin wrong with Maxis network again.
But than again everyday also got just today much worse.
Some connections are being looped around (TTL expired in transit)
Do a tracert on say thepiratebay.se and you will see that it goes through the same server over and over again.

Must change to another ISP if still this crazy at the end of 2 years
*
Exactly, I'm getting TTL expired in transit.

After my contract finishes, I think I might try out TIME Fiber 100Mbps. But of course must wait until it expands (in 2 years it probably would) and view the customers' on LYN's opinion on it.
bobtahar
post Apr 23 2013, 09:00 PM

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QUOTE(kox @ Apr 23 2013, 08:07 PM)
i change to public ip becoz of the torrent throttling during certain hours...after using public ip no more throttling..

anyway like i said...my android(wifi) play fb video no lag at all...but my pc does..it seems to be wrong with my pc then..so i don know..or some ports/routing configuration too deep to investigate.
*
somebody advice in this forum to keep updating tracker has been great for me for downloading torrent... i could get the full speed during caps hours.

Attached Image
pisanq
post Apr 23 2013, 11:40 PM

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i can not view any image in facebook on my android phone currently
amil123
post Apr 24 2013, 01:23 AM

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seriously slow FB browsing but after change to comodo dns seems fine for FB only
and cant access TPB or Nyaa ... seriously what wrong with maxis right now?
already 2 week like this and this day is the worst ever

------------------
update on 1.38am
now TPB and NYAA can be access rclxms.gif ...

This post has been edited by amil123: Apr 24 2013, 01:39 AM
majorarmstrong
post Apr 24 2013, 02:00 PM

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QUOTE(bobtahar @ Apr 23 2013, 09:00 PM)
somebody advice in this forum to keep updating tracker has been great for me for downloading torrent... i could get the full speed during caps hours.

Attached Image
*
how to keep updating tracker? can teach?
IntensiveBytes
post Apr 24 2013, 07:51 PM

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Stupid la.. still got Facebook problems.. Earlier today Facebook was alright now can't open messages, etc.
As in like content is not working, no chat sidebar, no ticker, when I click the comment box it doesn't expand, can't load messages, can't open pictures, and a bunch of other shitty loading problems. Piece of shit Maxis knows how to make the smallest of issues bug us like crazy.

This post has been edited by IntensiveBytes: Apr 24 2013, 07:52 PM
ywkwy
post Apr 24 2013, 09:30 PM

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QUOTE(IntensiveBytes @ Apr 24 2013, 09:51 PM)
Stupid la.. still got Facebook problems.. Earlier today Facebook was alright now can't open messages, etc.
As in like content is not working, no chat sidebar, no ticker, when I click the comment box it doesn't expand, can't load messages, can't open pictures, and a bunch of other shitty loading problems. Piece of shit Maxis knows how to make the smallest of issues bug us like crazy.
*
Do u try different browser?
IntensiveBytes
post Apr 24 2013, 09:40 PM

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QUOTE(ywkwy @ Apr 24 2013, 09:30 PM)
Do u try different browser?
*
Yup, somehow only happening on Google Chrome, so I've just left a Firefox window open for Facebook.
I don't know why this is happening, and I've checked everything and it has got nothing to do with Chrome.

Atsutane-Shirane
post Apr 24 2013, 10:06 PM

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QUOTE(IntensiveBytes @ Apr 24 2013, 09:40 PM)
Yup, somehow only happening on Google Chrome, so I've just left a Firefox window open for Facebook.
I don't know why this is happening, and I've checked everything and it has got nothing to do with Chrome.
*
Try disable "Predict network actions to improve page load performance"... maybe it will help...
bobtahar
post Apr 24 2013, 10:16 PM

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QUOTE(majorarmstrong @ Apr 24 2013, 02:00 PM)
how to keep updating tracker? can teach?
*
right click on the download... click update tracker...

onthefly
post Apr 25 2013, 03:03 PM

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dota server 120ms ping. zzz
lalachong
post Apr 25 2013, 03:43 PM

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QUOTE(onthefly @ Apr 25 2013, 03:03 PM)
dota server 120ms ping. zzz
*
not again!!! zzzz....
krel89
post Apr 25 2013, 06:59 PM

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waiting for their IPTV..
argh!!! so damn long la~
soulseeker6187
post Apr 25 2013, 07:39 PM

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QUOTE(krel89 @ Apr 25 2013, 06:59 PM)
waiting for their IPTV..
argh!!! so damn long la~
*
Will launch in may.
But I not upgrading coz will lose rm118 and all the free minutes talktime.
Atsutane-Shirane
post Apr 25 2013, 08:34 PM

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QUOTE(krel89 @ Apr 25 2013, 06:59 PM)
waiting for their IPTV..
argh!!! so damn long la~
*
QUOTE(soulseeker6187 @ Apr 25 2013, 07:39 PM)
Will launch in may.
But I not upgrading coz will lose rm118 and all the free minutes talktime.
*
I tot Astro IPTV is their IPTV..?
soulseeker6187
post Apr 25 2013, 09:50 PM

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QUOTE(Atsutane-Shirane @ Apr 25 2013, 08:34 PM)
I tot Astro IPTV is their IPTV..?
*
Yes it is.
TSronnie
post Apr 25 2013, 10:15 PM

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QUOTE(soulseeker6187 @ Apr 25 2013, 07:39 PM)
Will launch in may.
But I not upgrading coz will lose rm118 and all the free minutes talktime.
*
Did Maxis confirm we will lose the early bird goodies ?
soulseeker6187
post Apr 25 2013, 10:36 PM

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QUOTE(ronnie @ Apr 25 2013, 10:15 PM)
Did Maxis confirm we will lose the early bird goodies ?
*
ask their customer service they say the plan will follow the new package.
so have to pay 148+astro.

pingy_ping
post Apr 26 2013, 01:27 AM

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QUOTE(soulseeker6187 @ Apr 25 2013, 10:36 PM)
ask their customer service they say the plan will follow the new package.
so have to pay 148+astro.
*
then better stick to the early bird price...

btw, the connection to fb are plain weird these days...f5 is full of my finger oil now
shojikun
post Apr 26 2013, 10:52 AM

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Hi want to ask, can i register via phone/online? instead of going to Maxis centre.
Riddhy
post Apr 26 2013, 03:00 PM

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hi guys i want to get mxis home fiber 10 mbps fast do you know good agentswho can give me the line and install it urgently ? area usj 1 selangor...plz pm me agents name if you have
onthefly
post Apr 27 2013, 01:14 AM

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it is so slow now
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post Apr 27 2013, 10:12 AM

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I made payment into my VOIP account instead of the Internet account via the Maxis Kiosk.... is it possible to "move" the payment ?
CorLuka
post Apr 27 2013, 10:16 AM

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Is Maxis having their "cooling period"? means that we have period to use their service for free,and if not satisfied,we can terminate without having yo pay any single cent?
krel89
post Apr 27 2013, 12:13 PM

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QUOTE(CorLuka @ Apr 27 2013, 10:16 AM)
Is Maxis having their "cooling period"? means that we have period to use their service for free,and if not satisfied,we can terminate without having yo pay any single cent?
*
nope.. never heard of it~ sweat.gif
Atsutane-Shirane
post Apr 27 2013, 03:33 PM

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Just finish talking to Astro Beyond IPTV representative... Tot can apply the service now if directly go to Astro but turn out still need to wait until June... sad.gif
amil123
post Apr 27 2013, 04:27 PM

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anyone having service interuption around wangsa maju?
my DSL light not on le.....=___= hesh on weekend no internet stupiak maxis
marcus_bread
post Apr 28 2013, 09:07 PM

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is anyone know that whether i can transfer my account to my other friend name. cause im moving out n back to home town but the other housemates still need the Maxis Fibre internet service. thx for reply...
majorarmstrong
post Apr 29 2013, 01:39 PM

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QUOTE(marcus_bread @ Apr 28 2013, 09:07 PM)
is anyone know that whether i can transfer my account to my other friend name. cause im moving out n back to home town but the other housemates still need the Maxis Fibre internet service. thx for reply...
*
call them pls
barca96
post Apr 29 2013, 10:13 PM

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QUOTE(aeiou228 @ Apr 9 2013, 05:36 PM)
The TM modem and Maxis router is connected by LAN cable. You can place the TM modem at any spot in your house to reduce the distance charged by installer to the minimum. Then connect the modem and router with Home plug or a long LAN cable.

Where you want to place the router is up to u. You know your house best. My advice is put it at the main TV cabinet. Weak wifi signals can be easily solved by cheap repeater or High gain client AP.
*
Thanks once again AEIOU.

An Aztech wifi extender costs RM129.
Since most of the time we will be using wi-fi upstairs in the rooms, I reckon I would need at least 2 wifi extenders so that will cost RM260. Let's say in order to get better coverage upstairs, I use 3 wifi extenders. That would cost be RM390.

Still cheaper but is it worth it since I will likely always have less than the 90-100% connectivity that I am supposed to have currently with the modem being on my work desk? = loss of speed.

Or is it better to use a LAN cable? Since my TV cabinet and my working desk is quite far, the distance could be shortened by going through outdoor.
Is there any LAN cable that can withstand this outdoor climate?
Will I lose speed?

Best Regards
soulseeker6187
post Apr 30 2013, 12:21 AM

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QUOTE(barca96 @ Apr 29 2013, 10:13 PM)
Thanks once again AEIOU.

An Aztech wifi extender costs RM129.
Since most of the time we will be using wi-fi upstairs in the rooms, I reckon I would need at least 2 wifi extenders so that will cost RM260. Let's say in order to get better coverage upstairs, I use 3 wifi extenders. That would cost be RM390.

Still cheaper but is it worth it since I will likely always have less than the 90-100% connectivity that I am supposed to have currently with the modem being on my work desk? = loss of speed.

Or is it better to use a LAN cable? Since my TV cabinet and my working desk is quite far, the distance could be shortened by going through outdoor.
Is there any LAN cable that can withstand this outdoor climate?
Will I lose speed?

Best Regards
*
LAN cable is the best.
try get the CAT6 cable for the best.
there are gelled filled cable for outdoor use.
CorLuka
post Apr 30 2013, 10:50 AM

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I'm getting my Maxis Home Fiber installed next week on Thursday rclxm9.gif
duckaton
post Apr 30 2013, 02:13 PM

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QUOTE(CorLuka @ Apr 30 2013, 10:50 AM)
I'm getting my Maxis Home Fiber installed next week on Thursday rclxm9.gif
*
Welcome to hell.
You'd be more excited when the nightmare starts.
Let us know how's your experience.
jacky1678
post Apr 30 2013, 02:39 PM

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QUOTE(duckaton @ Apr 30 2013, 02:13 PM)
Welcome to hell.
You'd be more excited when the nightmare starts.
Let us know how's your experience.
*
totally agreed xD
petlu28
post Apr 30 2013, 03:08 PM

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Look no different if subscript separate. Price also RM140 + RM155.

QUOTE(Atsutane-Shirane @ Apr 27 2013, 03:33 PM)
Just finish talking to Astro Beyond IPTV representative... Tot can apply the service now if directly go to Astro but turn out still need to wait until June... sad.gif
*
BadBadtz-Maru
post May 1 2013, 02:05 PM

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Last time using streamyx 1mb to play dota2 is 50+ms, 1 week ago using maxis fibre 100+ms, last night increase to 250+...

Anyone of you has solution to solve this? I saw some of the post last year already got many people facing this problem for gaming.
- JaY -
post May 1 2013, 03:02 PM

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QUOTE(BadBadtz-Maru @ May 1 2013, 02:05 PM)
Last time using streamyx 1mb to play dota2 is 50+ms, 1 week ago using maxis fibre 100+ms, last night increase to 250+...

Anyone of you has solution to solve this? I saw some of the post last year already got many people facing this problem for gaming.
*
should read more before subscribing.. this issue is preventing me from subscribing maxis fiber. sad.gif
WiLeKiyO
post May 1 2013, 06:50 PM

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QUOTE(duckaton @ Apr 30 2013, 02:13 PM)
Welcome to hell.
You'd be more excited when the nightmare starts.
Let us know how's your experience.
*
Maxis really that bad ? I can get double the speed at the same price if compare with UniFi 5MB.
BadBadtz-Maru
post May 1 2013, 06:56 PM

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QUOTE(- JaY - @ May 1 2013, 03:02 PM)
should read more before subscribing.. this issue is preventing me from subscribing maxis fiber.  sad.gif
*
Abit regret now, hopefully maxis will fix this as soon as possible blink.gif
prototype
post May 1 2013, 09:33 PM

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maxis network got issue?
ping to singapore game server usually around 80ms.. but it has been around 250ms these past few days
- JaY -
post May 2 2013, 12:16 AM

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QUOTE(WiLeKiyO @ May 1 2013, 06:50 PM)
Maxis really that bad ? I can get double the speed at the same price if compare with UniFi 5MB.
*
I was thinking of that too, especially with the bundle of Astro+Maxis IPTV, but after reading the ping and routing issues and also speed cap on certain time, i decided to go for Unifi.. dont want to risk a 2 year contract..

QUOTE(BadBadtz-Maru @ May 1 2013, 06:56 PM)
Abit regret now, hopefully maxis will fix this as soon as possible  blink.gif
*
the issue had been going on for quite a while already.. go maxis forum and read up, they always say will resolve, but seems like no action taken or any improvement.

gogetter83
post May 2 2013, 02:36 AM

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QUOTE(- JaY - @ May 2 2013, 12:16 AM)
I was thinking of that too, especially with the bundle of Astro+Maxis IPTV, but after reading the ping and routing issues and also speed cap on certain time, i decided to go for Unifi.. dont want to risk a 2 year contract..
the issue had been going on for quite a while already.. go maxis forum and read up, they always say will resolve, but seems like no action taken or any improvement.
*
For gamers and round the clock p2p users, you should forget about Maxis Fiber. Period.

Don't subscribe hoping Maxis will fix it soon. Not going to happen anytime soon. The only solution to these problem is to invest heavily in bigger capacity and better peering. They don't have the numbers to do that, it's not bread and butter business for them, so not a priority to do it.

Save yourselves the trouble...

majorarmstrong
post May 2 2013, 02:48 PM

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QUOTE(gogetter83 @ May 2 2013, 02:36 AM)
For gamers and round the clock p2p users, you should forget about Maxis Fiber. Period.

Don't subscribe hoping Maxis will fix it soon. Not going to happen anytime soon. The only solution to these problem is to invest heavily in bigger capacity and better peering. They don't have the numbers to do that, it's not bread and butter business for them, so not a priority to do it.

Save yourselves the trouble...
*
yeah!! could not agree more
IntensiveBytes
post May 2 2013, 03:22 PM

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Is it just me or why is it so freaking slow now?
majorarmstrong
post May 2 2013, 03:23 PM

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QUOTE(IntensiveBytes @ May 2 2013, 03:22 PM)
Is it just me or why is it so freaking slow now?
*
UBAH PLS!
IntensiveBytes
post May 2 2013, 03:25 PM

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QUOTE(majorarmstrong @ May 2 2013, 03:23 PM)
UBAH PLS!
*
Some websites load very slow, I'm trying to download something from Sourceforge right now and I'm getting 3KB/s speed.
BadBadtz-Maru
post May 2 2013, 03:32 PM

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Recently I play Dota2 ping quite high ( around 250+ms), if I request to change to public ip it will reduce the latency or not?
majorarmstrong
post May 2 2013, 04:06 PM

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QUOTE(BadBadtz-Maru @ May 2 2013, 03:32 PM)
Recently I play Dota2 ping quite high ( around 250+ms), if I request to change to public ip it will reduce the latency or not?
*
same shit.. i try to request public ip and is the same thing...
i told them i got cctv so need to request public ip to setup
itu saja

This post has been edited by majorarmstrong: May 2 2013, 08:01 PM
amil123
post May 2 2013, 05:57 PM

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wow maxis already have this package
20Mb + family package rm235 per month

rclxms.gif gonna register now~

This post has been edited by amil123: May 2 2013, 05:58 PM


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neo1point3
post May 4 2013, 11:16 AM

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Haih...i cant access youtube this morning

Before this i cant access a few website too
IntensiveBytes
post May 4 2013, 03:20 PM

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Yes, once in a while there will be loading problems, some sites cannot be connected to, or some sites like Twitter & Facebook will be in plain text and a white background, with no layout.
scion
post May 4 2013, 03:25 PM

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QUOTE(IntensiveBytes @ May 4 2013, 03:20 PM)
Yes, once in a while there will be loading problems, some sites cannot be connected to, or some sites like Twitter & Facebook will be in plain text and a white background, with no layout.
*
facebook only text now. no photo and video doh.gif
jianwei87
post May 4 2013, 03:45 PM

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QUOTE(scion @ May 4 2013, 03:25 PM)
facebook only text now. no photo and video  doh.gif
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I think you have using DNS?
scion
post May 4 2013, 03:59 PM

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QUOTE(jianwei87 @ May 4 2013, 03:45 PM)
I think you have using DNS?
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yes. need remove it?
IntensiveBytes
post May 4 2013, 05:01 PM

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Using Maxis Fibre's default DNS = still certain websites cannot be connected to

Google DNS = same thing

Open DNS = same thing


steventyy
post May 4 2013, 05:23 PM

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QUOTE(IntensiveBytes @ May 4 2013, 05:01 PM)
Using Maxis Fibre's default DNS = still certain websites cannot be connected to

Google DNS = same thing

Open DNS = same thing
*
Having the same problem....not adding any DNS...
majorarmstrong
post May 4 2013, 06:48 PM

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UBAH to UNIFI!
Atsutane-Shirane
post May 4 2013, 08:05 PM

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QUOTE(majorarmstrong @ May 4 2013, 06:48 PM)
UBAH to UNIFI!
*
And unifi currently facing DPI issue... I wonder the problem to access certain site also related to DPI on Maxis network...
amil123
post May 5 2013, 12:23 AM

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wahhhh after 12am become worst use default dns also problem + slow
maybe because election day hmmmm
deadravel
post May 5 2013, 12:46 AM

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i was thinking of applying fibre.
but do maxis fibre de phone line can support faxing?
duckaton
post May 5 2013, 04:16 PM

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QUOTE(deadravel @ May 5 2013, 12:46 AM)
i was thinking of applying fibre.
but do maxis fibre de phone line can support faxing?
*
Don't think, just forget about maxis. vmad.gif

Go apply unifi, time, P1 or whatever.
ABM!! Asalkan Bukan Maxis

all fiber voip can support fax.
Ubah!
roy2kaldo
post May 6 2013, 01:43 PM

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http://www.speedtest.net/result/2690284896.png

Loacation : Cyberjaya
Using Maxis Home Fibre 10mbps

WTF is this man...
Any1 else facing same problem?
Atsutane-Shirane
post May 6 2013, 04:07 PM

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QUOTE(roy2kaldo @ May 6 2013, 01:43 PM)
http://www.speedtest.net/result/2690284896.png

Loacation : Cyberjaya
Using Maxis Home Fibre 10mbps

WTF is this man...
Any1 else facing same problem?
*
Did you try with other server also..?
roy2kaldo
post May 6 2013, 04:19 PM

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QUOTE(Atsutane-Shirane @ May 6 2013, 04:07 PM)
Did you try with other server also..?
*
Yup. Tried all available servers.
Results are more or less the same. =/
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post May 6 2013, 08:16 PM

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Hi guys, anyone here ever created a second ssid on the Thomson router? Can teach me how?
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post May 7 2013, 09:50 PM

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omg the speed is horrible , cant even 720p on youtube and twitchtv
SoLeHuDDiN98
post May 7 2013, 09:56 PM

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Go for Astro-Maxis iptv... 10 mb/s upload & download unlimited quota @ rm148
Atsutane-Shirane
post May 7 2013, 10:09 PM

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QUOTE(SoLeHuDDiN98 @ May 7 2013, 09:56 PM)
Go for Astro-Maxis iptv...  10 mb/s upload & download unlimited quota @ rm148
*
Registration open already..?
soulseeker6187
post May 8 2013, 10:44 AM

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Does any of u use the voip using SIP client on android?
can share what client app u used and the settings.
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post May 8 2013, 10:56 AM

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QUOTE(soulseeker6187 @ May 8 2013, 10:44 AM)
Does any of u use the voip using SIP client on android?
can share what client app u used and the settings.
*
SIPdroid seem to be OK (connection not so stable though)
soulseeker6187
post May 8 2013, 11:17 AM

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QUOTE(ronnie @ May 8 2013, 10:56 AM)
SIPdroid seem to be OK (connection not so stable though)
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how bout the settings?
BadBadtz-Maru
post May 8 2013, 03:28 PM

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May I know any Dota2 player here? How is the latency? I think yesterday they just fixed it, right now my ping around 80-100+ms, if request for public ip will get better latency?

My friend using Unifi and he got 30+ms latency only in Dota2 :|
selfdz87
post May 8 2013, 05:47 PM

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QUOTE(ronnie @ May 8 2013, 10:56 AM)
SIPdroid seem to be OK (connection not so stable though)
*
QUOTE(soulseeker6187 @ May 8 2013, 11:17 AM)
how bout the settings?
*
how to configure this SIP thingy on android?sounds interesting hmm.gif
it let u use voip on ur mobile phone right? hmm.gif
wiraone
post May 9 2013, 12:25 AM

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Need help, I'm trying to configure the Google DNS servers into the TG784n v3, I think I've a workable solution which I put into my blog:

http://9m2tpt.blogspot.com/2013/05/configu...n-v3-maxis.html

But I need to get someone to test this. Upon reboot, it seems that the PPP setup is getting the Maxis's DNS servers from the server but looking at the router webpage, it seems that this has changed to the new DNS servers. Tried with unblock-us, I still couldn't get netflix to work properly though, it seems to recognize that I'm coming from Malaysia.

This post has been edited by wiraone: May 9 2013, 12:25 AM
majorarmstrong
post May 9 2013, 03:50 PM

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QUOTE(BadBadtz-Maru @ May 8 2013, 03:28 PM)
May I know any Dota2 player here? How is the latency? I think yesterday they just fixed it, right now my ping around 80-100+ms, if request for public ip will get better latency?

My friend using Unifi and he got 30+ms latency only in Dota2 :|
*
change to unifi already ... now ping at 7 to 10 ms
BadBadtz-Maru
post May 9 2013, 04:13 PM

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QUOTE(majorarmstrong @ May 9 2013, 03:50 PM)
change to unifi already ... now ping at 7 to 10 ms
*
ah.... this is first month using Maxis Home Fibre, if cancel need to penalty cry.gif
icecubemoon
post May 9 2013, 05:01 PM

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Getting really weak signal despite only at 2nd floor... sweat.gif
Getting a Wifi extender soon....any suggestion on what brand to get or how to boost the signal ? hmm.gif

This post has been edited by icecubemoon: May 9 2013, 05:02 PM
maxguy
post May 9 2013, 05:32 PM

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post May 9 2013, 07:37 PM

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QUOTE(icecubemoon @ May 9 2013, 05:01 PM)
Getting really weak signal despite only at 2nd floor... sweat.gif
Getting a Wifi extender soon....any suggestion on what brand to get or how to boost the signal ?  hmm.gif
*
i tried wifi extended (repeater) and it dont really work... the only solution is to use homeplug by tplink or any other brand.

majorarmstrong
post May 9 2013, 07:38 PM

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QUOTE(maxguy @ May 9 2013, 05:32 PM)
user posted image
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singaland how to compare with bolehland

icecubemoon
post May 9 2013, 09:56 PM

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QUOTE(majorarmstrong @ May 9 2013, 07:37 PM)
i tried wifi extended (repeater) and it dont really work... the only solution is to use homeplug by tplink or any other brand.
*
Wat kind of extender U using~ Wifi to Wifi / Cable to Wifi ?
Plan on getting this TP-Link WA730RE hmm.gif
kenysl
post May 10 2013, 01:09 AM

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sigh, my internet speed dipped down to <1mbps since 9/5/13
user posted image

This post has been edited by kenysl: May 10 2013, 01:10 AM
majorarmstrong
post May 10 2013, 01:10 PM

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QUOTE(icecubemoon @ May 9 2013, 09:56 PM)
Wat kind of extender U using~ Wifi to Wifi / Cable to Wifi ?
Plan on getting this TP-Link WA730RE hmm.gif
*
something like a repeater from aztec lo... is wifi to wifi.. dont buy lo
go for wall plug... confirm problem solve smile.gif
icecubemoon
post May 10 2013, 02:52 PM

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QUOTE(majorarmstrong @ May 10 2013, 01:10 PM)
something like a repeater from aztec lo... is wifi to wifi.. dont buy lo
go for wall plug... confirm problem solve smile.gif
*
How much does wall plug cost ?
my original idea was to get Access Point and cable it to the router, turn off the router wifi and use only the AP wifi unsure.gif
Atsutane-Shirane
post May 10 2013, 06:07 PM

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QUOTE(icecubemoon @ May 10 2013, 02:52 PM)
How much does wall plug cost ?
my original idea was to get Access Point and cable it to the router, turn off the router wifi and use only the AP wifi unsure.gif
*
That also can be done... smile.gif

This post has been edited by Atsutane-Shirane: May 10 2013, 06:08 PM
aneip
post May 11 2013, 11:35 AM

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Anyone use hulu plus? how the speed with maxis? thinking on switching from unifi 5mbps..
majorarmstrong
post May 12 2013, 02:44 AM

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QUOTE(icecubemoon @ May 10 2013, 02:52 PM)
How much does wall plug cost ?
my original idea was to get Access Point and cable it to the router, turn off the router wifi and use only the AP wifi unsure.gif
*
it comes with pair to work lo...
go get the starter pack which cost only RM165 or RM175 from digital mall
then need extra but more lo... the link below should get you started
make sure buy those that come with wireless accesspoint so you can have one wifi point one floor lo...

http://list.lelong.com.my/Auc/List/List.as...d=&PriceUBound=

icecubemoon
post May 12 2013, 04:49 AM

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QUOTE(majorarmstrong @ May 12 2013, 02:44 AM)
it comes with pair to work lo...
go get the starter pack which cost only RM165 or RM175 from digital mall
then need extra but more lo... the link below should get you started
make sure buy those that come with wireless accesspoint so you can have one wifi point one floor lo...

http://list.lelong.com.my/Auc/List/List.as...d=&PriceUBound=
*
Thx for ur suggestion~ laugh.gif
majorarmstrong
post May 13 2013, 02:42 AM

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my dota 2 ping after back to UNIFI is awesome... sometimes is really as low as 5ms

user posted image

This post has been edited by majorarmstrong: May 13 2013, 02:43 AM
BadBadtz-Maru
post May 13 2013, 09:19 AM

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QUOTE(majorarmstrong @ May 13 2013, 02:42 AM)
my dota 2 ping after back to UNIFI is awesome... sometimes is really as low as 5ms

user posted image
*
after 24 months contract I sure will switch to UNIFI if they still haven't fix it.
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post May 13 2013, 11:28 AM

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Finally, managed to change my DNS to unblock-us .. !!
noprob
post May 13 2013, 03:26 PM

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QUOTE(Riddhy @ Apr 26 2013, 03:00 PM)
hi guys i want to get mxis home fiber 10 mbps fast do you know good agentswho can give me the line and install it urgently ? area usj 1 selangor...plz pm me agents name if you have
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013.5759927
noprob
post May 13 2013, 03:29 PM

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QUOTE(amil123 @ May 2 2013, 05:57 PM)
wow maxis already have this package
20Mb + family package rm235 per month
rclxms.gif gonna register now~
*
does 20mb subscibers encounter the same issues?
reading thru the forum .. a lot of cons rather then pro
majorarmstrong
post May 13 2013, 03:43 PM

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QUOTE(noprob @ May 13 2013, 03:29 PM)
does 20mb subscibers encounter the same issues?
reading thru the forum .. a lot of cons rather then pro
*
is not the MB problem...
give you 100MB but capped torrent @ 0.5MB also no use rite?
it really depends on your needs. For me i dont have astro and depends a lot on torrent to survive especially when once TVB aired in HK, 30 minutes later i download and watch it on the same day and so happen that the 30 mins in between 8PM to 12PM... so is kinda pointless for me to go with MAXIS lo that is why i switch back to UNIFI
SUSjudehow
post May 13 2013, 03:59 PM

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May i know does any one sell MIFI modem form maxis?
lalachong
post May 13 2013, 04:47 PM

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QUOTE(BadBadtz-Maru @ May 13 2013, 09:19 AM)
after 24 months contract I sure will switch to UNIFI if they still haven't fix it.
*
ditto... maxis is maxsux... mad.gif
amil123
post May 13 2013, 08:50 PM

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been using maxis fiber for 8 month no problem with torrent
even at cap hour 8pm-12am still full speed torrent
download Game Of Thrones series , anime , game and movie
majorarmstrong
post May 13 2013, 09:13 PM

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QUOTE(amil123 @ May 13 2013, 08:50 PM)
been using maxis fiber for 8 month no problem with torrent
even at cap hour 8pm-12am still full speed torrent
download Game Of Thrones series , anime , game and movie
*
u do agree sometimes full speed sometime capped

i manage to get 1.0MBPS download with 10MB line during capped period but mine really depends on luck
i browse a lot of China direct streaming site which uses the P2P file sharing technology like QvOD and BDPlayer, they really stuck @ 50kbps saja
majorarmstrong
post May 13 2013, 09:16 PM

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this screen capture about 1.5 months old
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amil123
post May 14 2013, 02:06 AM

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yeah for direct streaming agree with you kinda suck laggy stream for 720p at twitch , dailymotion also buffering
sometime i need to use default maxis dns to get fast streaming but some web still the same slow
i have no problem with this p2p from nyaa,publichd,tpb,asiaT,daddicts
i cant read chinese word if i do i would try those china streaming website

i used to be hardcore gamers play alot of FPS games COD, BO2 , CS:GO
after change maxis i rarely play this game because the "ping" haish...

if unifi got 10mb package at the same price as maxis i will change immediately..

majorarmstrong
post May 14 2013, 03:30 PM

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QUOTE(amil123 @ May 14 2013, 02:06 AM)
yeah for direct streaming agree with you kinda suck laggy stream for 720p at twitch , dailymotion also buffering
sometime i need to use default maxis dns to get fast streaming but some web still the same slow
i have no problem with this p2p from nyaa,publichd,tpb,asiaT,daddicts
i cant read chinese word if i do i would try those china streaming website

i used to be hardcore gamers play alot of FPS games COD, BO2 , CS:GO
after change maxis i rarely play this game because the "ping" haish...

if unifi got 10mb package at the same price as maxis i will change immediately..
*
actually maxis can monopolized the market if they could just pay attention to what the consumer wants
1. low ping
2. no capped for torrenting
3. no caped for streaming
4. no capped for P2P file sharing
5. dont block site unnecessarily

thats all i am asking for

lalachong
post May 14 2013, 04:27 PM

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QUOTE(majorarmstrong @ May 14 2013, 03:30 PM)
actually maxis can monopolized the market if they could just pay attention to what the consumer wants
1. low ping
2. no capped for torrenting
3. no caped for streaming
4. no capped for P2P file sharing
5. dont block site unnecessarily

thats all i am asking for
*
my requirement is only item 1... that also they cannot fulfill... ping is worse than streamyx...
embarrassing for fibre line...
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post May 14 2013, 11:43 PM

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QUOTE(amil123 @ May 14 2013, 02:06 AM)
yeah for direct streaming agree with you kinda suck laggy stream for 720p at twitch , dailymotion also buffering
sometime i need to use default maxis dns to get fast streaming but some web still the same slow
i have no problem with this p2p from nyaa,publichd,tpb,asiaT,daddicts
i cant read chinese word if i do i would try those china streaming website

i used to be hardcore gamers play alot of FPS games COD, BO2 , CS:GO
after change maxis i rarely play this game because the "ping" haish...

if unifi got 10mb package at the same price as maxis i will change immediately..
*
Wahh if like that how to watch Astro IPTV with Maxis fibre?
majorarmstrong
post May 15 2013, 12:01 AM

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QUOTE(echoesian @ May 14 2013, 11:43 PM)
Wahh if like that how to watch Astro IPTV with Maxis fibre?
*
Astro IPTV run a a different bandwidth "line"

imagine inside the fiber optic got many small wires
then they will use one of the wire dedicated for IPTV
this is what i understand lo... but i might be wrong
mars2003
post May 15 2013, 02:10 AM

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hi guys, im want to subscribed to fibre connection, my area only has unifi and maxis fibre. i know both fibre has many compliant but as many forummer sugested its better to ask first..
i live in taman putra/pandan mewah . any forummer lives in here and using maxis mind telling me how is the download speed for 10mbps and the ping time?
many thanks
majorarmstrong
post May 15 2013, 02:43 AM

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QUOTE(mars2003 @ May 15 2013, 02:10 AM)
hi guys, im want to subscribed to fibre connection, my area only has unifi and maxis fibre. i know both fibre has many compliant but as many forummer sugested its better to ask first..
i live in taman putra/pandan mewah . any forummer lives in here and using maxis mind telling me how is the download speed for 10mbps and the ping time?
many thanks
*
im not in that area but if you dont play online games and dont do lots of torrent and can survive with ping >150ms then go maxis else unifi. AREA is not in the equation for choosing between unifi / maxis
mars2003
post May 15 2013, 11:19 AM

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QUOTE(majorarmstrong @ May 15 2013, 02:43 AM)
im not in that area but if you dont play online games and dont do lots of torrent and can survive with ping >150ms then go maxis else unifi. AREA is not in the equation for choosing between unifi / maxis
*
Thanks for the reply ,I'm really tempted to install the astro iptv and still in dilemma what fibre company to choose ..
majorarmstrong
post May 15 2013, 05:32 PM

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QUOTE(mars2003 @ May 15 2013, 11:19 AM)
Thanks for the reply ,I'm really tempted to install the astro iptv and still in dilemma what fibre company to choose ..
*
if you going to put in the equation of ASTRO IPTV, then go for MAXIS cause HYPE TV SUCKS!
im more of a torrent guy or direct stream smile.gif
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post May 15 2013, 08:07 PM

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QUOTE(majorarmstrong @ May 15 2013, 05:32 PM)
if you going to put in the equation of ASTRO IPTV, then go for MAXIS cause HYPE TV SUCKS!
im more of a torrent guy or direct stream smile.gif
*
That means viewing 1080HD on youtube will lag if using Maxis Fibre 10mbps?
Atsutane-Shirane
post May 15 2013, 08:22 PM

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QUOTE(echoesian @ May 15 2013, 08:07 PM)
That means viewing 1080HD on youtube will lag if using Maxis Fibre 10mbps?
*
Not really... Streaming Youtube 1080HD without a problem here...
echoesian
post May 15 2013, 08:26 PM

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QUOTE(Atsutane-Shirane @ May 15 2013, 08:22 PM)
Not really... Streaming Youtube 1080HD without a problem here...
*
So what are the example of direct streaming that has problems? Torrenting also got problem?
majorarmstrong
post May 15 2013, 08:30 PM

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QUOTE(echoesian @ May 15 2013, 08:26 PM)
So what are the example of direct streaming that has problems? Torrenting also got problem?
*
Qvod, baiduplayer smile.gif
sure problem
majorarmstrong
post May 15 2013, 08:41 PM

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pplive, ppstream
ywkwy
post May 16 2013, 06:37 PM

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QUOTE(majorarmstrong @ May 15 2013, 10:41 PM)
pplive, ppstream
*
not sure about baidu player but qvod, pplive and ppstream are not direct streaming.. its using p2p.
BTW, I've used 3 of it (qvod, pplive and ppstream), I dont face any problem using these 3 softwares.. every time stream smooth..

This post has been edited by ywkwy: May 16 2013, 06:38 PM
peelfresh
post May 16 2013, 08:55 PM

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im thinking of switching from unifi to maxis. Is is worth while? izzit really fast and reliable? 10mbps for rm148 seems so good.
majorarmstrong
post May 16 2013, 09:28 PM

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QUOTE(ywkwy @ May 16 2013, 06:37 PM)
not sure about baidu player but qvod, pplive and ppstream are not direct streaming.. its using p2p.
BTW, I've used 3 of it (qvod, pplive and ppstream), I dont face any problem using these 3 softwares.. every time stream smooth..
*
during 8PM to 2AM ? wow i am jealous!
anyway maxis capped is weird sometimes capped sometimes not

Atsutane-Shirane
post May 16 2013, 09:30 PM

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QUOTE(peelfresh @ May 16 2013, 08:55 PM)
im thinking of switching from unifi to maxis. Is is worth while? izzit really fast and reliable? 10mbps for rm148 seems so good.
*
Well.. frankly speaking it gonna be like a hit and a miss... Some user reporting good service and some user reporting bad... Ping for online game is bad compare to even streamyx... And some user reporting cap speed when using p2p apps...
peelfresh
post May 16 2013, 09:35 PM

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QUOTE(Atsutane-Shirane @ May 16 2013, 09:30 PM)
Well.. frankly speaking it gonna be like a hit and a miss... Some user reporting good service and some user reporting bad... Ping for online game is bad compare to even streamyx... And some user reporting cap speed when using p2p apps...
*
hmmm. I'm guessing there's more of a bad service than good. Sigh~ thanks for sharing anyways, maybe i should stay with unifi.

However, maxis iptv and maxis fibre package sounds to tempting... haihhhhh! headache!
Atsutane-Shirane
post May 16 2013, 09:46 PM

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QUOTE(peelfresh @ May 16 2013, 09:35 PM)
hmmm. I'm guessing there's more of a bad service than good. Sigh~ thanks for sharing anyways, maybe i should stay with unifi.

However, maxis iptv and maxis fibre package sounds to tempting... haihhhhh! headache!
*
Like I said it's a hit & miss... My only issue with maxis fiber is high ping for online game... I currently don't have any issue with p2p (torrent the only I use (in b4 some angry bcoz I post this))...

Also Maxis IPTV available already..? Still can't find a way to register it except for ROI only...
SUSLordDenning
post May 17 2013, 12:04 AM

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Hey guys. I'm currently using 1mpbs streamyx and can no longer live with such slow speeds, so i'd like to upgrade to fibre soon. Now my questions is which should I choose? Should i go for UniFi or Maxis Home Fibre?

Can you please list down the pros v cons of the two?

From what I know or understand so far, maxis home fibre seems to be the better deal because it's 148/month for 10mpbs while unifi is 149/month for 5mpbs?

I'd also like further info;
1)whether installation service, etc is free or charged
2)which is more stable? i seen people complaining about unifi being slow while I also see people saying that maxis fibre doesn't allow torrent or p2p.. and then there are people saying that maxis home fibre ping is high? Is this true? as I often play online games and this would be bad right? yawn.gif
3)does unifi or maxis home fibre cap torrent speeds?
4)and what about add-ons like for example unifi got the hypp thingy.. I tried reading it myself on the web but I don't really understand it :s

Thanks in advance!

EDIT: I have came across TIME also.. It seems TIME kills off unifi and maxis home fibre without a doubt.. 100mbps @ rm180/month(100gb quota) or minimum is 8mbps @ rm130/month(unlimited, not even a "until furthre notice" it's just plain unlimited) .. anyone have any say on this? Hmm..

This post has been edited by LordDenning: May 17 2013, 10:38 AM
pikaphebat
post May 17 2013, 01:13 AM

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Maxis is really bad.. Currently i haven't terminate Unifi so i'm running Unifi and Maxis at the same time. I can switch network anytime so i can do a comparison...

Ping is really bad on Maxis! Browsing also are not as fast Unifi, even google.com i had to wait 1 second before the page appears. Is this broadband????!!

Even right now , i did a ping test to jaring.my. Unifi averaging me at 6ms...
Maxis is averaging me 180ms.. sometimes it goes 250ms. You can't even ping properly a local server?

Day to day use.. it's really irritating when you have to wait a second or 2 for a page to load. That is not broadband!

For users who are thinking of switching, i wouldn't recommend it if you are a Internet critical user. Casual users and would like to save RM 80+ on the Astro package, may you have a better luck than me.

I even thinking of terminating Maxis even though i just installed for a few days only. If not for the penalty..

It was a really bad decision of me switching side..and i'm using unifi network to post this..


ohh.. let's not talk about torrent...

This post has been edited by pikaphebat: May 17 2013, 01:16 AM
SUSLordDenning
post May 17 2013, 01:29 AM

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QUOTE(pikaphebat @ May 17 2013, 01:13 AM)
Maxis is really bad.. Currently i haven't terminate Unifi so i'm running Unifi and Maxis at the same time. I can switch network anytime so i can do a comparison...

Ping is really bad on Maxis! Browsing also are not as fast Unifi, even google.com i had to wait 1 second before the page appears. Is this broadband????!!

Even right now , i did a ping test to jaring.my. Unifi averaging me at 6ms...
Maxis is averaging me 180ms.. sometimes it goes 250ms. You can't even ping properly a local server?

Day to day use.. it's really irritating when you have to wait a second or 2 for a page to load. That is not broadband!

For users who are thinking of switching, i wouldn't recommend it if you are a Internet critical user. Casual users and would like to save RM 80+ on the Astro package, may you have a better luck than me.

I even thinking of terminating Maxis even though i just installed for a few days only. If not for the penalty..

It was a really bad decision of me switching side..and i'm using unifi network to post this..
ohh.. let's not talk about torrent...
*
hey. can you refer to my post, 1 post above yours.. I'm currently planning whether to go for unifi or maxis.. Hope you can help me!
pikaphebat
post May 18 2013, 01:28 AM

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QUOTE(LordDenning @ May 17 2013, 01:29 AM)
hey. can you refer to my post, 1 post above yours.. I'm currently planning whether to go for unifi or maxis.. Hope you can help me!
*
LordDenning,

If you are Internet heavy user... get Unifi..
If cost is your concern and u want with Astro package, get Maxis.
bobtahar
post May 18 2013, 06:48 AM

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QUOTE(pikaphebat @ May 17 2013, 01:13 AM)
Maxis is really bad.. Currently i haven't terminate Unifi so i'm running Unifi and Maxis at the same time. I can switch network anytime so i can do a comparison...

Ping is really bad on Maxis! Browsing also are not as fast Unifi, even google.com i had to wait 1 second before the page appears. Is this broadband????!!

Even right now , i did a ping test to jaring.my. Unifi averaging me at 6ms...
Maxis is averaging me 180ms.. sometimes it goes 250ms. You can't even ping properly a local server?

Day to day use.. it's really irritating when you have to wait a second or 2 for a page to load. That is not broadband!

For users who are thinking of switching, i wouldn't recommend it if you are a Internet critical user. Casual users and would like to save RM 80+ on the Astro package, may you have a better luck than me.

I even thinking of terminating Maxis even though i just installed for a few days only. If not for the penalty..

It was a really bad decision of me switching side..and i'm using unifi network to post this..
ohh.. let's not talk about torrent...
*
Subscribe to Maxis (RM118) for nearly a year... maybe I one of those lucky one.... I'm not a gamer... but a heavy surfer and youtubing... if there is a new movie that I like I would torrent it every night.

I'm satisfied with Maxis Fibre.

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This post has been edited by bobtahar: May 18 2013, 06:55 AM
wiraone
post May 18 2013, 12:28 PM

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Maxis DNS might be the problem with browsing lag, have you try using google DNS? I've booth, Unifi & Maxis, there is no lag (me using google DNS), but browsing speed doesn't greatly increase either though Maxis supposedly two times better in term of speed.
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post May 18 2013, 09:36 PM

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QUOTE(pikaphebat @ May 17 2013, 01:13 AM)
Maxis is really bad.. Currently i haven't terminate Unifi so i'm running Unifi and Maxis at the same time. I can switch network anytime so i can do a comparison...

Ping is really bad on Maxis! Browsing also are not as fast Unifi, even google.com i had to wait 1 second before the page appears. Is this broadband????!!

Even right now , i did a ping test to jaring.my. Unifi averaging me at 6ms...
Maxis is averaging me 180ms.. sometimes it goes 250ms. You can't even ping properly a local server?

Day to day use.. it's really irritating when you have to wait a second or 2 for a page to load. That is not broadband!

For users who are thinking of switching, i wouldn't recommend it if you are a Internet critical user. Casual users and would like to save RM 80+ on the Astro package, may you have a better luck than me.

I even thinking of terminating Maxis even though i just installed for a few days only. If not for the penalty..

It was a really bad decision of me switching side..and i'm using unifi network to post this..
ohh.. let's not talk about torrent...
*
If taking the Maxis + Astro package, it only saves around RM20++ only...
aneip
post May 19 2013, 01:11 AM

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Anyone wanna lets go 118 package (if possible) can contact me. Really missed the opportunity coz of contract with unifi..

This post has been edited by aneip: May 19 2013, 01:12 AM
TSronnie
post May 19 2013, 10:41 AM

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QUOTE(aneip @ May 19 2013, 01:11 AM)
Anyone wanna lets go 118 package (if possible) can contact me. Really missed the opportunity coz of contract with unifi..
*
Can transfer ?
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post May 19 2013, 01:20 PM

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QUOTE(ronnie @ May 19 2013, 10:41 AM)
Can transfer ?
*
I also dunno.. if got anybody wanna transfer will ask maxis.. Relocate to another place sure can.. Change name dunno can or not..
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QUOTE(wiraone @ May 18 2013, 12:28 PM)
Maxis DNS might be the problem with browsing lag, have you try using google DNS? I've booth, Unifi & Maxis, there is no lag (me using google DNS), but browsing speed doesn't greatly increase either though Maxis supposedly two times better in term of speed.
*
yeah...I just realized it. Previously I used google DNS but recently I change new laptop and forgotten to change the DNS setting hence the connection is slow. Thx for your remind!
peelfresh
post May 19 2013, 09:23 PM

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QUOTE(Atsutane-Shirane @ May 16 2013, 09:46 PM)
Like I said it's a hit & miss... My only issue with maxis fiber is high ping for online game... I currently don't have any issue with p2p (torrent the only I use (in b4 some angry bcoz I post this))...

Also Maxis IPTV available already..? Still can't find a way to register it except for ROI only...
*
Yes maxis IPTV is available already. Look at astro website http://www.astro.com.my/byond/ByondIPTV.aspx
Although it sounds so tempting, i decide to stick to UNIFI. Sighh, damn Maxis i hope they will improve their fibre service.
Atsutane-Shirane
post May 19 2013, 10:54 PM

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QUOTE(peelfresh @ May 19 2013, 09:23 PM)
Yes maxis IPTV is available already. Look at astro website http://www.astro.com.my/byond/ByondIPTV.aspx
Although it sounds so tempting, i decide to stick to UNIFI. Sighh, damn Maxis i hope they will improve their fibre service.
*
Yeah its available... But Maxis & Astro staff kinda not helpful for existing customer... Maxis even send me a new registration form if i want Astro IPTV... Still no reply from Astro dedicated IPTV team....
peelfresh
post May 21 2013, 02:05 PM

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QUOTE(Atsutane-Shirane @ May 19 2013, 10:54 PM)
Yeah its available... But Maxis & Astro staff kinda not helpful for existing customer... Maxis even send me a new registration form if i want Astro IPTV... Still no reply from Astro dedicated IPTV team....
*
really? thats sucks. They have a shop dedicated for the astro IPTV in mid valley. I throw them with all sort of poor remarks on their maxis fibre demanding explanation. however they so blur sotong...... All they say is "no no our maxis fibre very good" I also ask about if theres a cooling period for this package, they say they dont know......

ramnkc
post May 21 2013, 02:57 PM

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Folks,

Please compalaint to SKMM - http://aduan.skmm.gov.my/ if you are not satisfied with your Maxis FTTH services. They will investigate and if really the case then they will impose a fine on Maxis. Trust me, with SKMM they will act more faster then you imagine !

Hope this helps !
peelfresh
post May 21 2013, 06:02 PM

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QUOTE(ramnkc @ May 21 2013, 02:57 PM)
Folks,

Please compalaint to SKMM - http://aduan.skmm.gov.my/ if you are not satisfied with your Maxis FTTH services. They will investigate and if really the case then they will impose a fine on Maxis. Trust me, with SKMM they will act more faster then you imagine !

Hope this helps !
*
Thanks for the info rclxms.gif
rhoyo
post May 21 2013, 10:13 PM

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today i ask maxis . about if have unifi already . then they say cannot pasang cause ada unifi . can anybody please tell me is this true ?
wiraone
post May 21 2013, 11:56 PM

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QUOTE(rhoyo @ May 21 2013, 10:13 PM)
today i ask maxis . about if have unifi already . then they say cannot pasang cause ada unifi . can anybody please tell me is this true ?
*
Lazy answer from maxis, who do you asked? I've both Unifi & Maxis sharing the same Huwaei BTU but with different routers. No problem, single fibre access to my house.
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post May 21 2013, 11:57 PM

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QUOTE(wiraone @ May 21 2013, 11:56 PM)
Lazy answer from maxis, who do you asked? I've both Unifi & Maxis sharing the same Huwaei BTU but with different routers. No problem, single fibre access to my house.
*
the guy said . u need to unsubscribe unifi later we can make fibre into my house . btw im living tingkat 9 flat . dunno if maxis salesperson lazy or else
wiraone
post May 22 2013, 12:03 AM

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QUOTE(rhoyo @ May 21 2013, 11:57 PM)
the guy said . u need to unsubscribe unifi later we can make fibre into my house . btw im living tingkat 9 flat . dunno if maxis salesperson lazy or else
*
Ah, then this is different story, you're using vdsl, the fiber terminates at ground floor and it uses cooper line to your flat. Have no experience on this, but if the vdsl is capable of carrying more traffics, it should work. But, sorry, don't have experience on this.
SUSLordDenning
post May 22 2013, 04:56 AM

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QUOTE(wiraone @ May 22 2013, 12:03 AM)
Ah, then this is different story, you're using vdsl, the fiber terminates at ground floor and it uses cooper line to your flat. Have no experience on this, but if the vdsl is capable of carrying more traffics, it should work. But, sorry, don't have experience on this.
*
any disadvantage of fttb(fibre then copper) compared to ftth(fibre all the way to house) ?
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post May 22 2013, 08:03 AM

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QUOTE(LordDenning @ May 22 2013, 04:56 AM)
any disadvantage of fttb(fibre then copper) compared to ftth(fibre all the way to house) ?
*
No difference.... copper can handle up to 100Mbps with Fibre handling much higher bandwidth
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post May 22 2013, 08:25 AM

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QUOTE(rhoyo @ May 21 2013, 11:57 PM)
the guy said . u need to unsubscribe unifi later we can make fibre into my house . btw im living tingkat 9 flat . dunno if maxis salesperson lazy or else
*
I think it's better you refer to the front page for high rise installation.

Usually they use VDSL wall socket for high rise installation unless you can have more than one socket (not sure about this, using mine in terrace house)

So can't use more than one due to that limitation, so can only use one service at a time.
manleong
post May 22 2013, 08:43 AM

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No more dect phone provide?
alfredzai
post May 22 2013, 03:02 PM

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QUOTE(manleong @ May 22 2013, 08:43 AM)
No more dect phone provide?
*
ya just saw their website, no more dect phone provided, maybe cutting cost.....
SUSLordDenning
post May 22 2013, 03:32 PM

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QUOTE(ronnie @ May 22 2013, 08:03 AM)
No difference.... copper can handle up to 100Mbps with Fibre handling much higher bandwidth
*
Ahh. Okay, then it is somewhat comforting to know that.. I live in condo and heard it will be fttb.. So I worried it will not be as smooth/stable/good as ftth...
kkm
post May 22 2013, 03:47 PM

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QUOTE(lionelzc @ May 22 2013, 08:25 AM)
I think it's better you refer to the front page for high rise installation.

Usually they use VDSL wall socket for high rise installation unless you can have more than one socket  (not sure about this, using mine in terrace house)

So can't use more than one due to that limitation, so can only use one service at a time.
*
Unless your condo has more than 1 line from the incoming Main Distribution Frame (MDF) to your unit...
BaronVonchesto
post May 22 2013, 05:08 PM

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QUOTE(rhoyo @ May 21 2013, 10:13 PM)
today i ask maxis . about if have unifi already . then they say cannot pasang cause ada unifi . can anybody please tell me is this true ?
*
That is unfortunately their policy. Actually it would depend on your line quality your subscribed speed etc.

Also Maxis can easily be configured on to a different port (eg: port 2) of your VDSL router.

VDSL can typically get 40-50Mbps speeds so if say you subscribe Unifi 10Mbps & Maxis 10Mbps it shouldnt be an issue. But stupid maxis dont want to do that.

I have both unifi and maxis (Astro IPTV) at the same time in my condo. The way I did this was to apply direct to them without telling them I had unifi. Then when they came actually they cut my unifi. Then I complain to the installer there and then "how dare you simply cut my unifi without my permission"

Then they patch it back. In the MDF room they configured both maxis, Astro & Unifi VLANs on to the same physical cable (not ideal - if you can drag new line from your MDF room to your unit that is better).

Now i have a setup like this

VDSL LAN 1 -> Linksys Router (for Unifi)
VDSL LAN 2 -> Maxis Technicolour Router (for Maxis & Astro IPTV)
VDSL LAN 4 -> Hypp TV

thumbup.gif

Of course since Unifi & Maxis are sharing the same copper line I tried testing simultaneous 2 Astro HD channel + Hypp TV HD channel, then my broadband speed suffers...
manleong
post May 22 2013, 05:10 PM

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QUOTE(alfredzai @ May 22 2013, 03:02 PM)
ya just saw their website, no more dect phone provided, maybe cutting cost.....
*
how come.. zzzz
maxis is coming to install next week, but no dect phone?
hmm, if i buy from thm? how much is it?
syk
post May 22 2013, 06:59 PM

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QUOTE(manleong @ May 22 2013, 05:10 PM)
how come.. zzzz
maxis is coming to install next week, but no dect phone?
hmm, if i buy from thm? how much is it?
*
The dect phone from maxis is so so only, with 10s call delay....
Actually you can use any phone connect to it, it just work the same.
Advantage of dect phone is can see the incoming number and save contact list.
majorarmstrong
post May 22 2013, 08:10 PM

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QUOTE(syk @ May 22 2013, 06:59 PM)
The dect phone from maxis is so so only, with 10s call delay....
Actually you can use any phone connect to it, it just work the same.
Advantage of dect phone is can see the incoming number and save contact list.
*
btw the 10 secs delay is cause by Maxis line or cause by the phone?
rhoyo
post May 22 2013, 10:02 PM

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looks like i have to find a new house to pasang this maxis fibre .. this maxis fibre dont have cap thingy rite ...
syk
post May 23 2013, 12:47 PM

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QUOTE(majorarmstrong @ May 22 2013, 08:10 PM)
btw the 10 secs delay is cause by Maxis line or cause by the phone?
*
I think is caused by both VOIP service and the dect phone.
After I changed to another phone, the delay reduced to 5s now.
aneip
post May 23 2013, 02:03 PM

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QUOTE(syk @ May 23 2013, 12:47 PM)
I think is caused by both VOIP service and the dect phone.
After I changed to another phone, the delay reduced to 5s now.
*
Never encounter any delay using Dect phone. VoIP usually got delay. But hardly noticeable coz terminated in malaysia server. What's is ur ping? Maybe ur line only.
SUSLordDenning
post May 23 2013, 02:53 PM

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QUOTE(rhoyo @ May 22 2013, 10:02 PM)
looks like i have to find a new house to pasang this maxis fibre .. this maxis fibre dont have cap thingy rite ...
*
What cap you talking about? Download cap? Both maxis and unifi got download cap but is NOT implemented yet.. If one of the telco implement it, im pretty sure the other will follow soon..

If you talking about p2p/torrent cap. Then yes, maxis cap your speeds from 8pm-2am daily to around 0.5mbps ~ 1mbps... Unifi doesn't...
duckaton
post May 23 2013, 06:27 PM

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QUOTE(rhoyo @ May 22 2013, 10:02 PM)
looks like i have to find a new house to pasang this maxis fibre .. this maxis fibre dont have cap thingy rite ...
*
Yup, maxis is so marvelous that I just
bought 2 semi-d, 1 bangalow to fix this maxis fibre. flex.gif

ok, jokes aside.
cap can mean a lot of things.
if you mean quota, no, maxis has not quota.

now go and find a new house, quick! tongue.gif
botaknet
post May 23 2013, 07:02 PM

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there is no discount for existing Unifi & Astro byond subscriber? My unifi contract has been expired already. Now thinkin getting this maxis+iptv.

still need rm300 for installation fees?
kiawin
post May 23 2013, 11:48 PM

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Did anyone of you face this problem when you youtube or download large file the router go boink?

I restarted the router few times today for the same reason.

Did a ping and found out that..

» Click to show Spoiler - click again to hide... «


Any idea why? sad.gif
echoesian
post May 24 2013, 11:15 AM

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Is the monthly charge included the 6% service tax?
peelfresh
post May 24 2013, 03:13 PM

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QUOTE(botaknet @ May 23 2013, 07:02 PM)
there is no discount for existing Unifi & Astro byond subscriber? My unifi contract has been expired already. Now thinkin getting this maxis+iptv.

still need rm300 for installation fees?
*
Installation fee waived if you subscribe to direct debit or pay 5 months in advance.
echoesian
post May 24 2013, 09:10 PM

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QUOTE(kiawin @ May 23 2013, 11:48 PM)
Did anyone of you face this problem when you youtube or download large file the router go boink?

I restarted the router few times today for the same reason.

Did a ping and found out that..

» Click to show Spoiler - click again to hide... «


Any idea why? sad.gif
*
wahh the ping really worse than my streamyx...
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post May 25 2013, 02:35 AM

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QUOTE(echoesian @ May 24 2013, 11:15 AM)
Is the monthly charge included the 6% service tax?
*
No 6% Govt Tax listed in the bill
echoesian
post May 25 2013, 11:08 AM

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QUOTE(ronnie @ May 25 2013, 02:35 AM)
No 6% Govt Tax listed in the bill
*
Do you need to pay the 6% service tax for only the Maxis Fibre bill (without Astro IPTV)?
TSronnie
post May 25 2013, 11:28 AM

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QUOTE(echoesian @ May 25 2013, 11:08 AM)
Do you need to pay the 6% service tax for only the Maxis Fibre bill (without Astro IPTV)?
*
Maxis Fibre bill does not have 6% Govt Tax.
Astro Bill would have 6% Govt Tax.
My guess : You will get 2 bills (Maxis Home Fibre + Astro), even the Maxis Voice bill is separated with different account no.

This post has been edited by ronnie: May 25 2013, 11:29 AM
wiraone
post May 26 2013, 10:35 PM

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Maxis does charge the 6 or now 7% on the hsbb bill, but only for the calls that you made from your phone. Broadband is not taxed by the government.
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post May 26 2013, 10:40 PM

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QUOTE(wiraone @ May 26 2013, 10:35 PM)
Maxis does charge the 6 or now 7% on the hsbb bill, but only for the calls that you made from your phone. Broadband is not taxed by the government.
*
When you subscribe to Maxis Home Fibre, you get TWO(2) bills with TWO(2) account numbers
1. Internet bill [No 6% Govt Tax]
2. Voice bill [6% Govt Tax on the call charges]

When did it go up to 7% ????!?!?!? Don't lah mislead forummers with unconfirmed details.

p.s. Govt Tax is different from Goods & Services Tax (GST)

This post has been edited by ronnie: May 26 2013, 10:41 PM
echoesian
post May 26 2013, 11:56 PM

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Anyone has subscribed to the Astro+Maxis IPTV? Is the bill going to be a consolidated one or have two separate bills ?
wiraone
post May 27 2013, 09:53 AM

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Ops, sorry, it should be 6% .. I know the differences between GST and Gov. service tax, it just that in my latest maxis bill, it says increase from 5% to 6% (just checked the bill) misread it ..

No wonder am getting two bills from Maxis, never checked the account number .. one with RM0 and the other one RM148.

This post has been edited by wiraone: May 27 2013, 09:54 AM
IntensiveBytes
post May 28 2013, 05:39 PM

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Maxis FTTH is a big piece of shit right now, I can't use Google DNS, can't use their regular DNS, always Facebook got proble, sometimes Facebook works but chat doesn't, sometimes certain websites (totally random websites) doesn't work. What the hell is this? Fix this DNS shit already, it has been months.
Atsutane-Shirane
post May 28 2013, 07:12 PM

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QUOTE(IntensiveBytes @ May 28 2013, 05:39 PM)
Maxis FTTH is a big piece of shit right now, I can't use Google DNS, can't use their regular DNS, always Facebook got proble, sometimes Facebook works but chat doesn't, sometimes certain websites (totally random websites) doesn't work. What the hell is this? Fix this DNS shit already, it has been months.
*
What you mean by cannot use Google DNS..?
fadzly
post May 28 2013, 07:44 PM

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Im using 118 old package. Want to subscribe the new iptv. However they stating u need to terminate old package and use the new package that loses everything bundle together with the old package. Is there a way to subscribe the iptv astro without terminating the old home fibre package??
khelben
post May 28 2013, 11:26 PM

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I noticed my line hasn't been good for the pass few nights. Only happens about after 8pm. Youtube doesn't stream properly not even at 480p. And higher latency on games.

EDIT: And of course when I ping to local servers I get 10ms and max down/up rate speed.

This post has been edited by khelben: May 28 2013, 11:28 PM
echoesian
post May 28 2013, 11:37 PM

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Looks like this Maxis FTTH really has many problems... cheap thing no good...good thing doesn't come cheap....this saying is quite true....
maru
post May 29 2013, 01:07 AM

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My unifi contact end soon

I heard they limit the torrent speed, is that true?

If limit torrent speed, pointless I change
plateau
post May 29 2013, 02:51 AM

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QUOTE(maru @ May 29 2013, 01:07 AM)
My unifi contact end soon

I heard they limit the torrent speed,  is that true?

If limit torrent speed, pointless I change
*
They limit the torrent speed during peak times (8pm-12am), so imo it is better to stick to unifi for torrenting.
BadBadtz-Maru
post May 29 2013, 09:51 AM

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And also for gaming, the latency is higher than unifi.
maru
post May 29 2013, 05:05 PM

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QUOTE(plateau @ May 29 2013, 02:51 AM)
They limit the torrent speed during peak times (8pm-12am), so imo it is better to stick to unifi for torrenting.
*
oh ok la 4 hours only...

so i still got 20 hours to torrent ? haha
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post May 29 2013, 06:11 PM

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QUOTE(maru @ May 29 2013, 05:05 PM)
oh ok la 4 hours only...

so i still got 20 hours to torrent ? haha
*
wrong.... if they found out that you use too much bandwidth they will limit u as well even outside of 8PM to 2AM
very stupid one la...
i have my fair share of experience with them already
and their technical support sucks.. dont know anything...

maru
post May 29 2013, 07:49 PM

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oh sad....

whats 10mbs if they limit everything?

sien


syzwn
post May 29 2013, 10:23 PM

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im considering to take 30mbps plan.izzit good for online gaming and torrenting?please give some feedback smile.gif

This post has been edited by syzwn: May 29 2013, 10:24 PM
plateau
post May 29 2013, 11:06 PM

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QUOTE(syzwn @ May 29 2013, 10:23 PM)
im considering to take 30mbps plan.izzit good for online gaming and torrenting?please give some feedback smile.gif
*
Pls read a couple of posts above yours. The answer is there doh.gif
SUSLordDenning
post May 30 2013, 04:30 AM

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QUOTE(khelben @ May 28 2013, 11:26 PM)
I noticed my line hasn't been good for the pass few nights. Only happens about after 8pm. Youtube doesn't stream properly not even at 480p. And higher latency on games.

EDIT: And of course when I ping to local servers I get 10ms and max down/up rate speed.
*
Kena throttle la tu.. 8pm-2am

QUOTE(maru @ May 29 2013, 01:07 AM)
My unifi contact end soon

I heard they limit the torrent speed,  is that true?

If limit torrent speed, pointless I change
*
Yes they do. and it's limit from 10mbps to 0.5mbps.. 50kpbs dl speed... can do what?

QUOTE(maru @ May 29 2013, 05:05 PM)
oh ok la 4 hours only...

so i still got 20 hours to torrent ? haha
*
if im not mistaken it's 8-2am. and they throttle to 0.5mbps...

QUOTE(syzwn @ May 29 2013, 10:23 PM)
im considering to take 30mbps plan.izzit good for online gaming and torrenting?please give some feedback smile.gif
*
Online gaming is definitely a no-no.
Torrenting when not during the throttle period is okay..

manleong
post May 30 2013, 09:16 PM

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hai all..
anyone willing to giv me the checklist to do after install maxis fibre?
like change private ip to public ip and change wifi password those..
onthefly
post May 31 2013, 12:16 AM

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is it or maxis now is super slow ?
aceedburn
post Jun 1 2013, 03:53 PM

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QUOTE(wiraone @ May 13 2013, 11:28 AM)
Finally, managed to change my DNS to unblock-us .. !!
*
do you mind letting me know how bro?
taiki-kun
post Jun 1 2013, 06:47 PM

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Hmmm....

Port Forwarding/Public IP Info by benlye

» Click to show Spoiler - click again to hide... «


No wonder I cannot run Echolink

Firewall / Router test failed cry.gif cry.gif cry.gif
wiraone
post Jun 1 2013, 08:58 PM

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QUOTE(taiki-kun @ Jun 1 2013, 06:47 PM)
Hmmm....
..
No wonder I cannot run Echolink 

Firewall / Router test failed cry.gif  cry.gif  cry.gif
*
Easy ma, call up the callcentre, they did it there and then for me. No problem running Echolink for me ..
wiraone
post Jun 1 2013, 09:03 PM

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QUOTE(aceedburn @ Jun 1 2013, 03:53 PM)
do you mind letting me know how bro?
*
1. Logon into router
2. Go to path => Home Network -> Interfaces
3. Click on LocalNetwork and click on Configure
4. Under DHCP Pools, click Edit button on LAN_private
5. Edit the Primary/Secondary DNS fields
6. Click on Apply

user posted image

Note: I reset my router yesterday and start a new, didn't need to use Administrator to do all the setup.

This post has been edited by wiraone: Jun 10 2013, 10:14 AM
Liuism
post Jun 5 2013, 05:55 PM

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guys, the maxis home fiber+voice line is same cable/fiber with TM rite, therefore no problem to connect to the alarm system right? Please advise.
aceedburn
post Jun 7 2013, 03:35 PM

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QUOTE(Liuism @ Jun 5 2013, 05:55 PM)
guys, the maxis home fiber+voice line is same cable/fiber with TM rite, therefore no problem to connect to the alarm system right? Please advise.
*
yes it uses the same unifi infrastructure. however as default, maxis uses private ip and therefore you cannot connect with your cctv unless you request for a public ip. I did that but had to call the centre several times before they fiannly did it. after they activate your public ip, you have to change your username from xxxx@home.maxis, etc to xxxx@public.maxis,etc....

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post Jun 7 2013, 03:54 PM

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QUOTE(aceedburn @ Jun 7 2013, 03:35 PM)
yes it uses the same unifi infrastructure. however as default, maxis uses private ip and therefore you cannot connect with your cctv unless you request for a public ip. I did that but had to call the centre several times before they fiannly did it. after they activate your public ip, you have to change your username from xxxx@home.maxis, etc to xxxx@public.maxis,etc....
*
thanks dude, but I am not going to install CCTV
IntensiveBytes
post Jun 7 2013, 04:38 PM

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Anyone torrented Game of Thrones? People from USA getting cease and desist letters from their ISPs.. i know we probably won't but just asking if anyone here has torrented Game of Thrones.. we Malaysians shouldn't be worried of pirating hm?
Atsutane-Shirane
post Jun 7 2013, 06:26 PM

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QUOTE(IntensiveBytes @ Jun 7 2013, 04:38 PM)
Anyone torrented Game of Thrones? People from USA getting cease and desist letters from their ISPs.. i know we probably won't but just asking if anyone here has torrented Game of Thrones.. we Malaysians shouldn't be worried of pirating hm?
*
Well, if the original owner decide to pursue using the law... You should be worried since Malaysia have anti-piracy law...
xiaosin
post Jun 8 2013, 03:32 PM

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currently unifi is not available in my area (penang) i was wondering if i wanted to play online games like league of legends us servers, what is the average latency?

jackylbh
post Jun 9 2013, 06:43 PM

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Saluting to all network sifus ere....just wanna ask if anyone knows the vlan id for astro iptv via maxis ftth. ...maxis connection is in vlan 621...astro iptv?
jacky1678
post Jun 11 2013, 01:46 AM

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anyone have download speed as below speed or more than the below attachment speed ?


Attached thumbnail(s)
Attached Image
SUSLordDenning
post Jun 11 2013, 02:10 PM

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QUOTE(jacky1678 @ Jun 11 2013, 01:46 AM)
anyone have download speed as below speed or more than the below attachment speed ?
*
10mbps? That's considered low. You should be getting at least 1mbps/dl

My unifi 5mbps im getting around 500~600kbps/dl
kgvon
post Jun 11 2013, 02:49 PM

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Maxis has been calling me to take the 10mbps package for rm148. The thing I'm scared of is when the service is bad and I don't want it anymore, I have to pay rm500 to let them let me go, like ah long.

Then I ask the maxis person about this, she said that they will waive the fee if really got a lot of problem.

Should I change to maxis? I feel like even if I report problem they'll ignore me and still ask me to pay...
majorarmstrong
post Jun 11 2013, 03:50 PM

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QUOTE(kgvon @ Jun 11 2013, 02:49 PM)
Maxis has been calling me to take the 10mbps package for rm148. The thing I'm scared of is when the service is bad and I don't want it anymore, I have to pay rm500 to let them let me go, like ah long.

Then I ask the maxis person about this, she said that they will waive the fee if really got a lot of problem.

Should I change to maxis? I feel like even if I report problem they'll ignore me and still ask me to pay...
*
they will honor their word of RM500 waiver if you can "proof" that got problem
if as per design like torrenting capped at 50kbps from 8PM to 2AM this is not a valid reason
so think twice before sign up

jh95
post Jun 11 2013, 04:53 PM

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QUOTE(kgvon @ Jun 11 2013, 02:49 PM)
Maxis has been calling me to take the 10mbps package for rm148. The thing I'm scared of is when the service is bad and I don't want it anymore, I have to pay rm500 to let them let me go, like ah long.

Then I ask the maxis person about this, she said that they will waive the fee if really got a lot of problem.

Should I change to maxis? I feel like even if I report problem they'll ignore me and still ask me to pay...
*
wat area u are?try go for tis.. http://www.abnxcess.com/index.php
if ur is under hsbb but not in coverage try to call them to comfirm ur area is under covered or not..the plan is quite cheap compare to unifi and maxis fibre...10mbps+50tv,channel only98.99 only
jacky1678
post Jun 11 2013, 05:56 PM

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QUOTE(LordDenning @ Jun 11 2013, 02:10 PM)
10mbps? That's considered low. You should be getting at least 1mbps/dl

My unifi 5mbps im getting around 500~600kbps/dl
*
too bad.... i thought it is very high already.... now just knew it is blow the speed... sad.gif sad.gif
jacky1678
post Jun 11 2013, 05:58 PM

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QUOTE(jh95 @ Jun 11 2013, 04:53 PM)
wat area u are?try go for tis.. http://www.abnxcess.com/index.php
if ur is under hsbb but not in coverage try to call them to comfirm ur area is under covered or not..the plan is quite cheap compare to unifi and maxis fibre...10mbps+50tv,channel only98.99 only
*
this is new product oh ?

how can never see its advertisement? low profile....
majorarmstrong
post Jun 12 2013, 09:41 AM

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QUOTE(LordDenning @ Jun 11 2013, 02:10 PM)
10mbps? That's considered low. You should be getting at least 1mbps/dl

My unifi 5mbps im getting around 500~600kbps/dl
*
agreed!
jacky1678
post Jun 12 2013, 10:06 AM

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QUOTE(majorarmstrong @ Jun 12 2013, 09:41 AM)
agreed!
*
is 500KB/s not 500kb/s


i guess got different right ... sad.gif
jacky1678
post Jun 12 2013, 10:08 AM

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By the way, anyone from Wangsa Maju Area, getting disconnect at night time ?
is Wangsa Maju is doing some kind of maintenance for FTTH ?

i keep getting dc recently for last week till now mad.gif mad.gif mad.gif
shojikun
post Jun 12 2013, 11:43 AM

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just now called, from 12AM till now service disrupt around denai alam, subang jaya, shah alam area.. so sad... got live stream i wanna watch for E3 now cannot sigh...
lordsapt
post Jun 12 2013, 02:45 PM

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hi guys, need some advice.

currently using unifi 5mb line. no lag watsoever while gaming n torrenting at 500-700kbs living in damansara jaya. recently got a call fr maxis offering 10mb for rm148. should i change it to maxis since i get double the spd for almost the same price? or should i get the maxis 10mb + astro beyond at rm278? my main concern is if maxis is stable n faster than unifi?

This post has been edited by lordsapt: Jun 12 2013, 03:01 PM
Liuism
post Jun 12 2013, 03:10 PM

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mostly i read all compain wan, no good comments meh?

This post has been edited by Liuism: Jun 12 2013, 03:10 PM
jh95
post Jun 12 2013, 08:40 PM

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QUOTE(jacky1678 @ Jun 11 2013, 05:58 PM)
this is new product oh ?

how can never see its advertisement? low profile....
*
ya new product. .
lalachong
post Jun 13 2013, 10:50 AM

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QUOTE(lordsapt @ Jun 12 2013, 02:45 PM)
hi guys, need some advice.

currently using unifi 5mb line. no lag watsoever while gaming n torrenting at 500-700kbs living in damansara jaya. recently got a call fr maxis offering 10mb for rm148. should i change it to maxis since i get double the spd  for almost the same price? or should i get the maxis 10mb + astro beyond at rm278? my main concern is if maxis is stable n faster than unifi?
*
maxis not for gaming and streaming videos... will lag till u give up gaming and watching free shows...
so if you want to give up gaming.. go for maxis!

advice from a person stuck with Maxis Home Fibre for another 13 months due to tied to contract...
lordsapt
post Jun 13 2013, 12:56 PM

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QUOTE(lalachong @ Jun 13 2013, 10:50 AM)
maxis not for gaming and streaming videos... will lag till u give up gaming and watching free shows...
so if you want to give up gaming.. go for maxis!

advice from a person stuck with Maxis Home Fibre for another 13 months due to tied to contract...
*
tks bro very helpful. almost went into it blindly. have u called them n tell them about the lag issues so u can cancel without penalty? perhaps they will waive it tongue.gif
jacky1678
post Jun 13 2013, 01:36 PM

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any one realize the the Line FTTH for maxis modem will disconnect intermittent recently ?

but when i look at the Huawei modem [black color] the color of light still remain [no restart no anything]... just the Thomson router will get restart.

So here just wanna ask you guys, anyone happen such thing to you ?
lalachong
post Jun 13 2013, 02:05 PM

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QUOTE(lordsapt @ Jun 13 2013, 12:56 PM)
tks bro very helpful. almost went into it blindly. have u called them n tell them about the lag issues so u can cancel without penalty? perhaps they will waive it tongue.gif
*
i report all the way to MCMC d... Maxis called back and said that is the best they can offer... and as long as ping below 80ms... they are safe from MCMC...
but not my CS characters... not my DOTA heroes... they are not safe from the lag....
majorarmstrong
post Jun 13 2013, 02:20 PM

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Don't go for MAXIS = maximum sh**
pisanq
post Jun 13 2013, 03:21 PM

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QUOTE(lalachong @ Jun 13 2013, 10:50 AM)
maxis not for gaming and streaming videos... will lag till u give up gaming and watching free shows...
so if you want to give up gaming.. go for maxis!

advice from a person stuck with Maxis Home Fibre for another 13 months due to tied to contract...
*
QUOTE(lalachong @ Jun 13 2013, 02:05 PM)
i report all the way to MCMC d... Maxis called back and said that is the best they can offer... and as long as ping below 80ms... they are safe from MCMC...
but not my CS characters... not my DOTA heroes... they are not safe from the lag....
*
bro, try request for early contract termination penalty waive from maxis due to the lag issue. i believe they will give it to u since u are suffering in game lag issue.

last time i request this penalty waive from maxis because of the high latency issue and poor routing to the international, and they give it. u can terminate your maxis ftth for free after u get this waive. tq
lordsapt
post Jun 13 2013, 03:52 PM

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QUOTE(lalachong @ Jun 13 2013, 02:05 PM)
i report all the way to MCMC d... Maxis called back and said that is the best they can offer... and as long as ping below 80ms... they are safe from MCMC...
but not my CS characters... not my DOTA heroes... they are not safe from the lag....
*
i would go to their HQ in KL n make a big fuss until they waive they penalty lol tongue.gif and make sure every other customer heard me lol

QUOTE(majorarmstrong @ Jun 13 2013, 02:20 PM)
Don't go for MAXIS = maximum sh**
*
OK! lucky i ask u guys first, almost hop into a sinking ship blush.gif
azizul1975
post Jun 13 2013, 03:59 PM

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my speedtest.net ping to maxis server is 24ms
lalachong
post Jun 13 2013, 05:24 PM

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QUOTE(azizul1975 @ Jun 13 2013, 03:59 PM)
my speedtest.net ping to maxis server is 24ms
*
that's bad... it should be 15ms and below?

u using wifi?
lalachong
post Jun 13 2013, 05:28 PM

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QUOTE(pisanq @ Jun 13 2013, 03:21 PM)
bro, try request for early contract termination penalty waive from maxis due to the lag issue. i believe they will give it to u since u are suffering in game lag issue.

last time i request this penalty waive from maxis because of the high latency issue and poor routing to the international, and they give it. u can terminate your maxis ftth for free after u get this waive. tq
*
thanks for your advice. how did you contact them officially? on the maxis forum or phone call?
pisanq
post Jun 13 2013, 06:50 PM

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QUOTE(lalachong @ Jun 13 2013, 05:28 PM)
thanks for your advice. how did you contact them officially? on the maxis forum or phone call?
*
via email to customercare@maxis.com.my
they normally call me back when replying, not via email
lalachong
post Jun 13 2013, 06:52 PM

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QUOTE(pisanq @ Jun 13 2013, 06:50 PM)
via email to customercare@maxis.com.my
they normally call me back when replying, not via email
*
ok.. will do so... and update if i am successful...

u using unifi now?
pisanq
post Jun 13 2013, 09:44 PM

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QUOTE(lalachong @ Jun 13 2013, 06:52 PM)
ok.. will do so... and update if i am successful...

u using unifi now?
*
i still with maxis ftth because it's cheap with 600minutes call to mobile
syncguru
post Jun 14 2013, 06:02 AM

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QUOTE(jacky1678 @ Jun 13 2013, 01:36 PM)
any one realize the the Line FTTH for maxis modem will disconnect intermittent recently ?

but when i look at the Huawei modem [black color] the color  of light still remain [no restart no anything]... just the Thomson router will get restart.

So here just wanna ask you guys, anyone happen such thing to you ?
*
Previously this happen to me. I called them few times and issue solved after they come and changed the Thomson router
azizul1975
post Jun 14 2013, 09:44 AM

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QUOTE(lalachong @ Jun 13 2013, 05:24 PM)
that's bad... it should be 15ms and below?

u using wifi?
*
yup, wifi... maxis ping is always inferior to Jaring and TM.. when i was using Jaring 1 Mbps my ping was at around 10ms

nevertheless, i can still play my Guild Wars 2 without much lag or hassle..... ping to GW2 server is around 300ms - 400ms....

This post has been edited by azizul1975: Jun 14 2013, 09:46 AM
kkm
post Jun 14 2013, 11:18 AM

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QUOTE(pisanq @ Jun 13 2013, 09:44 PM)
i still with maxis ftth because it's cheap with 600minutes call to mobile
*
That's the angle which many users do not mention.

I signed up for the rm118 deal. For that, I got:

a) 10mbps up and down. I'm not much of an online gamer, so I have no complaints on the ping issue (although that has improved a lot since the early days). My downloads (unlimited so far) are super fast and upload (pictures, dropbox, etc) also no complaints.
b) I get 200 mins IDD to 20 countries, including places relevant to me like UK and Australia, so I save easily rm30-50 per month on that.
c) I get 600 mins for my house phone to call Maxis mobile phones. As many of my family and friends are on Maxis, that's a real saving.
d) There's also 150 free minutes added to my personal Maxis mobile line

I was on Unifi before this, paid rm150 fpr 5 mbps which included IPTV which I never watched, and got free calls to TM fixed line phones (how many friends do you know use that?). And calls to mobile were expensive.

So for me, the numbers were compelling. In fact, I paid the rm500 penalty to TM to break my contract. Though, I must say, there have been some hiccups along the way, but nothing so bad that I would want to give up the service...





This post has been edited by kkm: Jun 14 2013, 11:20 AM
jacky1678
post Jun 14 2013, 11:37 AM

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QUOTE(syncguru @ Jun 14 2013, 06:02 AM)
Previously this happen to me. I called them few times and issue solved after they come and changed the Thomson router
*
i just happen one week ago... the intermittent disconnect is not same interval timing... but sometime 30 min++ will dc, sometime 20 mins will dc.... make me headache.. rclxub.gif

i change to new Thomson router which i have another extra but it seem the same happening also..

When i'm in office, i call CS then the guy told me to change the channel... but among so many channel ... i also dont know which to use.... they told me try one by one.

so i went back to test, then feel something stupid work test it up.

Why? the reason is below:

"how am i easily know the channel availability =.= some more every day the channel number is varying from time to time....."


for me, i feel like no practical....if this is the solution....

so they just change a new one Thomson router for you? Same Type of model?
so it solved your issue?

This post has been edited by jacky1678: Jun 14 2013, 11:41 AM
nicky1112001
post Jun 14 2013, 03:30 PM

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CAN I HAVE THE USER ID AND PASSWORD TO LOG IN TO THOMSON?COZ I WANNA MADE A BACKUP CONFIG TO RESTORE IT BACK LATER..
jacky1678
post Jun 14 2013, 03:46 PM

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QUOTE(nicky1112001 @ Jun 14 2013, 03:30 PM)
CAN I HAVE THE USER ID AND PASSWORD TO LOG IN TO THOMSON?COZ I WANNA MADE A BACKUP CONFIG TO RESTORE IT BACK LATER..
*
printscreen will be the best to back up the configuration..

actually no much configuration is required also...


example of ur ID and password [add "1" at the back if the number]
ID: 031234567
Password:0313245671


This post has been edited by jacky1678: Jun 14 2013, 03:48 PM
itikgoreng
post Jun 14 2013, 07:21 PM

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I tot maxis fibre share same lines as unifi, so pings and game performance should be similar? How is the latency and speed in JB?
lionelzc
post Jun 14 2013, 07:32 PM

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QUOTE(jacky1678 @ Jun 14 2013, 11:37 AM)
i just happen one week ago... the intermittent disconnect is not same interval timing... but sometime 30 min++ will dc, sometime 20 mins will dc.... make me headache.. rclxub.gif

i change to new Thomson router which i have another extra but it seem the same happening also..

When i'm in office, i call CS then the guy told me to change the channel... but among so many channel ... i also dont know which to use.... they told me try one by one.

so i went back to test, then feel something stupid work test it up.

Why? the reason is below:

"how am i easily know  the channel availability =.=  some more every day the channel number is varying from time to time....."
for me, i feel like no practical....if this is the solution....

so they just change a new one Thomson router for you? Same Type of model?
so it solved your issue?
*
For wifi problem, if u use android,u can use an app called wifi analyzer to see which channels are free.

You would be surprised at how many wifi signals are overlapping at the same channel.


aneip
post Jun 14 2013, 11:33 PM

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QUOTE(itikgoreng @ Jun 14 2013, 07:21 PM)
I tot maxis fibre share same lines as unifi, so pings and game performance should be similar? How is the latency and speed in JB?
*
Same line up to tm exchange. From there go to maxis and out to international connection using their own backbone. So basically it's the same when its come to coverage but totally different when its come to international connectivity.
SUSLordDenning
post Jun 15 2013, 06:44 AM

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QUOTE(jacky1678 @ Jun 12 2013, 10:06 AM)
is 500KB/s  not 500kb/s
i guess got different right ... sad.gif
*
Slow means slow la. Haha. Trying to comfort yourself eh? tongue.gif Call Maxis up about it, you should be getting around 1mbps for 10mbps. if you're only getting 500~600, that's like unifi 5mbps plan..

QUOTE(jacky1678 @ Jun 12 2013, 10:08 AM)
By the way, anyone from Wangsa Maju Area, getting disconnect at night time ?
is Wangsa Maju is doing some kind of maintenance for FTTH ?

i keep getting dc recently for last week till now  mad.gif  mad.gif  mad.gif
*
QUOTE(jacky1678 @ Jun 13 2013, 01:36 PM)
any one realize the the Line FTTH for maxis modem will disconnect intermittent recently ?

but when i look at the Huawei modem [black color] the color  of light still remain [no restart no anything]... just the Thomson router will get restart.

So here just wanna ask you guys, anyone happen such thing to you ?
*
Welcome to Maxis, their stock router is shit. Go get yourself another router..

QUOTE(Liuism @ Jun 12 2013, 03:10 PM)
mostly i read all compain wan, no good comments meh?
*
Nothing good to comment about so how to give good comments?


SUSLordDenning
post Jun 15 2013, 06:47 AM

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QUOTE(kkm @ Jun 14 2013, 11:18 AM)
That's the angle which many users do not mention.

I signed up for the rm118 deal. For that, I got:

a) 10mbps up and down. I'm not much of an online gamer, so I have no complaints on the ping issue (although that has improved a lot since the early days). My downloads (unlimited so far) are super fast and upload (pictures, dropbox, etc) also no complaints.
b) I get 200 mins IDD to 20 countries, including places relevant to me like UK and Australia, so I save easily rm30-50 per month on that.
c) I get 600 mins for my house phone to call Maxis mobile phones. As many of my family and friends are on Maxis, that's a real saving.
d) There's also 150 free minutes added to my personal Maxis mobile line

I was on Unifi before this, paid rm150 fpr 5 mbps which included IPTV which I never watched, and got free calls to TM fixed line phones (how many friends do you know use that?). And calls to mobile were expensive.

So for me, the numbers were compelling. In fact, I paid the rm500 penalty to TM to break my contract. Though, I must say, there have been some hiccups along the way, but nothing so bad that I would want to give up the service...
*
Conclusion:

If you game and torrent 24/7, Unifi would be better.

If you dont game at all but stream/download and torrent anytime other than 8pm-2am, Maxis will be better.
nicky1112001
post Jun 16 2013, 04:28 PM

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QUOTE(jacky1678 @ Jun 14 2013, 03:46 PM)
printscreen will be the best to back up the configuration..

actually no much configuration is required also...
example of ur ID and password [add "1" at the back if the number]
ID: 031234567
Password:0313245671
*
May I know where to get my I'd?
cloudtee
post Jun 16 2013, 04:52 PM

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QUOTE(LordDenning @ Jun 15 2013, 06:47 AM)
Conclusion:

If you game and torrent 24/7, Unifi would be better.

If you dont game at all but stream/download and torrent anytime other than 8pm-2am, Maxis will be better.
*
I had to point out that

I am using Maxis 10Mbps RM148 ones.

Oversea MMO gaming (especially ones like taiwan and europe) is not recommended if using maxis FTTH

however steam service is still good coz they got cache server at Malaysia.

Compared to streamyx 4mbps, facebook using maxis is LAggy (e.g. HD video, capped at 50~100KB/s so need to pause and make coffee 1st)

Most oversea downloads are capped to 50-100KByte/s per connection, so in order to get full speed you will need to spam 10-20 connections. vmad.gif (P/S: most of well knows cloud storage service is ok tho. 3-5mbps)

for P2P no problem, i get 10Mbps almost every time. (coz it will storm with 200+ connections thumbup.gif )


My conclusion, Cheap but lower quality bandwidth compared to TM atm. So in my house with 7 users I we use maxis 10mbps for heavy P2P, youtube, steam download and cloud service. And another Streamyx line for making up the down side of maxis FTTH.

I posted and shared some information earlier.
https://forum.lowyat.net/topic/2850926
jacky1678
post Jun 17 2013, 02:23 PM

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QUOTE(lionelzc @ Jun 14 2013, 07:32 PM)
For wifi problem, if u use android,u can use an app called wifi analyzer to see which channels are free.

You would be surprised at how many wifi signals are overlapping at the same channel.
*
well, thanks for the tools provided by you dude.

anyhow, my problem now no more... suddenly back to normal... no more dc anymore...


wanna found out from maxis guy what they had done. rclxub.gif


jacky1678
post Jun 17 2013, 02:24 PM

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QUOTE(nicky1112001 @ Jun 16 2013, 04:28 PM)
May I know where to get my I'd?
*
your maxis phone line number bro. cool2.gif
Liuism
post Jun 17 2013, 04:43 PM

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QUOTE(LordDenning @ Jun 15 2013, 06:44 AM)
Nothing good to comment about so how to give good comments?
*
If i already apply, consider bad move?

I applied then 4 days later installer come and did the installation. After that i request maxis to suspend the account because house under renovation and I plan not to move in so soon. Don't know later in future the connection will be how good/bad?
lionelzc
post Jun 17 2013, 04:53 PM

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QUOTE(jacky1678 @ Jun 17 2013, 02:23 PM)
well, thanks for the tools provided by you dude.

anyhow, my problem now no more... suddenly back to normal... no more dc anymore...
wanna found out from maxis guy what they had done. rclxub.gif
*
Your welcome smile.gif

So the line become normal after you change channel or without changing it?
jacky1678
post Jun 17 2013, 06:05 PM

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QUOTE(lionelzc @ Jun 17 2013, 04:53 PM)
Your welcome smile.gif

So the line become normal after you change channel or without changing it?
*
i not sure... but i just have feeling is nothing to do with the channeling ......
believe something is wrong with their back end configuration setting....
if i off the Wifi interface, it seem normal i using Lan cable..
but if enable the WIFI interface, it keep dc in certain interval time. Say about 15, 20 mins like that dc continuously....


well, i waiting for their finding.. hope can get the absolute solution from them so that can avoid the things happen in future.


updated 8:09pm =.=
=====================

the dc come back again.... really damn.... vmad.gif vmad.gif vmad.gif vmad.gif

This post has been edited by jacky1678: Jun 17 2013, 08:09 PM
bsa12
post Jun 17 2013, 07:00 PM

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anyone experience slow connection now? web page load dammed slow for 1Mpbs in Shah Alam
stup1degg
post Jun 18 2013, 09:59 PM

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hi all, need help about public ip and private ip
my maxis is private ip now, is any benefit when we on private ip ? thank you
feizaiII
post Jun 18 2013, 10:02 PM

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After a year using, so far so good. Noticed a lot bad experience here.

I'm not gamer, most usage for online streaming, EPL, drama, torrent. Torrent is good, healthy one always up to 1000kbps.
Liuism
post Jun 19 2013, 04:47 PM

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QUOTE(feizaiII @ Jun 18 2013, 10:02 PM)
After a year using, so far so good. Noticed a lot bad experience here.

I'm not gamer, most usage for online streaming, EPL, drama, torrent. Torrent is good, healthy one always up to 1000kbps.
*
I hope mine would be same as yours, stable~
bllizard19
post Jun 19 2013, 10:21 PM

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QUOTE(wiraone @ Jun 1 2013, 09:03 PM)
1. Logon into router
2. Go to path => Home Network -> Interfaces
3. Click on LocalNetwork and click on Configure
4. Under DHCP Pools, click Edit button on LAN_private
5. Edit the Primary/Secondary DNS fields
6. Click on Apply

user posted image

Note: I reset my router yesterday and start a new, didn't need to use Administrator to do all the setup.
*
after u restart u manage to surf via unblock-us DNS? i change that, but when i restart > open netflix > out of region. how laa
adslgourou
post Jun 19 2013, 10:29 PM

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QUOTE(kkm @ Jun 14 2013, 11:18 AM)
That's the angle which many users do not mention.

I signed up for the rm118 deal. For that, I got:

a) 10mbps up and down. I'm not much of an online gamer, so I have no complaints on the ping issue (although that has improved a lot since the early days). My downloads (unlimited so far) are super fast and upload (pictures, dropbox, etc) also no complaints.
b) I get 200 mins IDD to 20 countries, including places relevant to me like UK and Australia, so I save easily rm30-50 per month on that.
c) I get 600 mins for my house phone to call Maxis mobile phones. As many of my family and friends are on Maxis, that's a real saving.
d) There's also 150 free minutes added to my personal Maxis mobile line

I was on Unifi before this, paid rm150 fpr 5 mbps which included IPTV which I never watched, and got free calls to TM fixed line phones (how many friends do you know use that?). And calls to mobile were expensive.

So for me, the numbers were compelling. In fact, I paid the rm500 penalty to TM to break my contract. Though, I must say, there have been some hiccups along the way, but nothing so bad that I would want to give up the service...
*
Unifi has come up with a good upgrade campaign.

gogetter83
post Jun 20 2013, 01:05 AM

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QUOTE(bllizard19 @ Jun 19 2013, 10:21 PM)
after u restart u manage to surf via unblock-us DNS? i change that, but when i restart > open netflix > out of region. how laa
*
I don't think your problem is dns related. It should be due to your internet ip range which is not US IP range. You'll need vpn to US for that

bllizard19
post Jun 20 2013, 09:16 AM

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QUOTE(gogetter83 @ Jun 20 2013, 01:05 AM)
I don't think your problem is dns related. It should be due to your internet ip range which is not US IP range. You'll need vpn to US for that
*
thats the use of the DNS from unblock-us (a paid service). been using all this while on my Unifi's d-link.
adslgourou
post Jun 20 2013, 09:19 AM

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QUOTE(bllizard19 @ Jun 20 2013, 09:16 AM)
thats the use of the DNS from unblock-us (a paid service). been using all this while on my Unifi's d-link.
*
Guys, Maxis sucks big time. Just check out the complaints on their own forum https://forum.maxis.com.my/forum_forum.asp?FORUM_ID=70


wiraone
post Jun 20 2013, 09:23 AM

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QUOTE(bllizard19 @ Jun 19 2013, 10:21 PM)
after u restart u manage to surf via unblock-us DNS? i change that, but when i restart > open netflix > out of region. how laa
*
You need to go to unblock-us.com using your pc with your DNS correctly set, do check service, if it is verified, then restart your appletv or from your pc, you'll allow to log into netflix.
wiraone
post Jun 20 2013, 02:26 PM

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QUOTE(adslgourou @ Jun 20 2013, 09:19 AM)
Guys, Maxis sucks big time. Just check out the complaints on their own forum https://forum.maxis.com.my/forum_forum.asp?FORUM_ID=70
*
I don't have much complaints about Maxis though I've just subscribe to the service. There was one when the VOIP went to unregistered and the support people quite helpful. Will see how it goes .. I was using UNIFI before. BTW, I'm using my own router now for Maxis FTTH since I've disconnected UNIFI service yesterday. All went smoothly well with my swap over from Maxis router to my own router. Bad thing we couldn't put OpenWRT into Maxis router, I have two in my house, the installer left his and didn't come and pick up .. smile.gif

Next project for me, move the VOIP from Maxis router to my old Linksys VOIP adapter. Or probably the best to just use the second voip port in the Huawei modem...

This post has been edited by wiraone: Jun 20 2013, 02:28 PM
aceedburn
post Jun 20 2013, 05:11 PM

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QUOTE(wiraone @ Jun 20 2013, 02:26 PM)
I don't have much complaints about Maxis though I've just subscribe to the service. There was one when the VOIP went to unregistered and the support people quite helpful. Will see how it goes .. I was using UNIFI before. BTW, I'm using my own router now for Maxis FTTH since I've disconnected UNIFI service yesterday. All went smoothly well with my swap over from Maxis router to my own router. Bad thing we couldn't put OpenWRT into Maxis router, I have two in my house, the installer left his and didn't come and pick up .. smile.gif

Next project for me, move the VOIP from Maxis router to my old Linksys VOIP adapter. Or probably the best to just use the second voip port in the Huawei modem...
*
Which router u using bro? I have WR1043ND. Can use for maxis? Care to explain how, settings, etc and would it work with byond iptv as I am using byond iptv with maxis bb.
wiraone
post Jun 20 2013, 05:27 PM

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QUOTE(aceedburn @ Jun 20 2013, 05:11 PM)
Which router u using bro? I have WR1043ND. Can use for maxis? Care to explain how, settings, etc and would it work with byond iptv as I am using byond iptv with maxis bb.
*
I'm using Buffalo WHR-G300NH, but WR1043ND should works too. There is another thread about this, I believe they're saying the WR1043ND will disable it WAN port when it sense that it is not using the official firmware. BTW, I'm using OpenWRT and since I don't use IPTV, I couldn't test this.

Setting is a straight forward, just like when you're setting for UNIFI, just that the VLAN is changed from 500 to 621 for internet ..
aceedburn
post Jun 20 2013, 05:59 PM

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QUOTE(wiraone @ Jun 20 2013, 05:27 PM)
I'm using Buffalo WHR-G300NH, but WR1043ND should works too. There is another thread about this, I believe they're saying the WR1043ND will disable it WAN port when it sense that it is not using the official firmware. BTW, I'm using OpenWRT and since I don't use IPTV, I couldn't test this.

Setting is a straight forward, just like when you're setting for UNIFI, just that the VLAN is changed from 500 to 621 for internet ..
*
thanks bro, will try and see. smile.gif
Liuism
post Jun 21 2013, 10:15 AM

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QUOTE(wiraone @ Jun 20 2013, 02:26 PM)
I don't have much complaints about Maxis though I've just subscribe to the service. There was one when the VOIP went to unregistered and the support people quite helpful. Will see how it goes .. I was using UNIFI before. BTW, I'm using my own router now for Maxis FTTH since I've disconnected UNIFI service yesterday. All went smoothly well with my swap over from Maxis router to my own router. Bad thing we couldn't put OpenWRT into Maxis router, I have two in my house, the installer left his and didn't come and pick up .. smile.gif

Next project for me, move the VOIP from Maxis router to my old Linksys VOIP adapter. Or probably the best to just use the second voip port in the Huawei modem...
*
Bro, so far how's the connection?
brucesss
post Jun 21 2013, 04:21 PM

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just got my Maxis IPTV installed.. not bad
wiraone
post Jun 21 2013, 04:37 PM

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QUOTE(Liuism @ Jun 21 2013, 10:15 AM)
Bro, so far how's the connection?
*
It is okay as for my need, couldn't really tell if it is faster the my VIP5 during internet browsing but downloading is well faster .. no regret for me, at least for now .
pikaphebat
post Jun 21 2013, 05:19 PM

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Still cant find a way to use my own router for Maxis Astro IPTV.. Changed the VLAN port on my asus 823,822,821,721 all but not working. AStro shows IP and multicast gateway...but no picture.. adding 1 more problem to me..


Also, if your Internet is down.. bye bye ASTRO even in hybrid mode.. Reboot modem also..

Thought hybrid mode would just change the signal to dish but it's not.

brucesss
post Jun 21 2013, 05:24 PM

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pikaphebat.. the installer told me vlan 823 is the id for iptv.. sure not working? shit means need to stick with default router
biatche
post Jun 21 2013, 05:44 PM

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Does Maxis Fiber use same physical lines as Unifi?

If so, is routing similar? Reliability similar?
aneip
post Jun 21 2013, 11:59 PM

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QUOTE(biatche @ Jun 21 2013, 05:44 PM)
Does Maxis Fiber use same physical lines as Unifi?

If so, is routing similar? Reliability similar?
*
Same line.

Routing is different for Internet traffic.
biatche
post Jun 22 2013, 01:19 AM

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Does this mean where unifi is avail, maxis is surely too?

If routing is different... how is maxis latency for games.. .say dota2... and do they perform any kind of throttling?

unifi throttling vs maxis throttling (if any) .. any comments?
adslgourou
post Jun 22 2013, 10:24 AM

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QUOTE(biatche @ Jun 22 2013, 01:19 AM)
Does this mean where unifi is avail, maxis is surely too?

If routing is different... how is maxis latency for games.. .say dota2... and do they perform any kind of throttling?

unifi throttling vs maxis throttling (if any) .. any comments?
*
Very bad...
SUSvuetnam
post Jun 22 2013, 02:28 PM

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hello aall smile.gif

Just wanna ask.. should I get Maxis Fibre Internet?
My whole family is a Maxis user

My famiily usage mostly on browsing, doing work, banking and others online but 0% on torrent and downloading.

Except for me, I will watch drama on azdrama.com but 0% on games and torrent. normal surfing, facebooking,lyn..


which package should I get?
now using streamyx 1mbps -my father is a acc holder


is it reliable?

This post has been edited by vuetnam: Jun 22 2013, 02:31 PM
lucaswjk
post Jun 22 2013, 04:10 PM

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QUOTE(vuetnam @ Jun 22 2013, 02:28 PM)
hello aall smile.gif

Just wanna ask.. should I get Maxis Fibre Internet?
My whole family is a Maxis user

My famiily usage mostly on browsing, doing work, banking and others online but 0% on torrent and downloading.

Except for me, I will watch drama on azdrama.com but 0% on games and torrent. normal surfing, facebooking,lyn..
which package should I get?
now using streamyx 1mbps -my father is a acc holder
is it reliable?
*
it is up for you to decide...
i m currently maxis rm118 user... there r time i hate maxis... (u know la 8pm-2am)
but the packages i got, eg free minute to my mobile, 10 oversea call... totally worth it

oh im not gamer, so overall 10mbps is wonderful
utubing can support like 4user at the same time and u can watch 1080p video with no lag
and the torrent doesnt affect me much nowadays, as im fans of 'watch online' hoho

---
eg. free 1080p full video, by HKTVNetwork wub.gif no lag
http://www.youtube.com/watch?v=qWP1YCsBDSw
---

too bad, the iptv they promise since last year july (2012) is totally hoax
up until now still no news
vmad.gif as u know, they practice monopolism,
if in US or Euro they sure kena Class Action Lawsuit

---

below statement is my personal feeling and experience...
--
there is 1 thing tat i refuse to join unifi, u know how the "ppl working" there la
the mentality.... haiyo... im vomiting blood here while tying
maxis customer service is suck, but unifi customer service is totally shit
everytime i call them, i feel like my IQ have been downgraded to retard level

and there r other issue
the fiber contractor they appoint, they always want "extra income"
ok u can refuse to pay them...
u know, u can call TM staff todo the fiber job directly without relying to the contractor...
again "those type" of ppl... wan extra pocket money again... their pakatan is really strong
nothing change, complain to their supervisor oso no news...
i even wrote official letter to TM to complain, as expected... no news

if i support Unifi, tat mean im going to support that whole chain of tat type of ppl
sorry lor... as of current i decided to continue with maxis
krel89
post Jun 22 2013, 06:23 PM

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QUOTE(lucaswjk @ Jun 22 2013, 04:10 PM)
it is up for you to decide...
i m currently maxis rm118 user... there r time i hate maxis... (u know la 8pm-2am)
but the packages i got, eg free minute to my mobile, 10 oversea call... totally worth it

oh im not gamer, so overall 10mbps is wonderful
utubing can support like 4user at the same time and u can watch 1080p video with no lag
and the torrent doesnt affect me much nowadays, as im fans of 'watch online' hoho

---
eg. free 1080p full video, by HKTVNetwork wub.gif no lag
http://www.youtube.com/watch?v=qWP1YCsBDSw
---

too bad, the iptv they promise since last year july (2012) is totally hoax
up until now still no news
vmad.gif as u know, they practice monopolism,
if in US or Euro they sure kena Class Action Lawsuit

---

below statement is my personal feeling and experience...
--
there is 1 thing tat i refuse to join unifi, u know how the "ppl working" there la
the mentality.... haiyo... im vomiting blood here while tying
maxis customer service is suck, but unifi customer service is totally shit
everytime i call them, i feel like my IQ have been downgraded to retard level

and there r other issue
the fiber contractor they appoint, they always want "extra income"
ok u can refuse to pay them...
u know, u can call TM staff todo the fiber job directly without relying to the contractor...
again "those type" of ppl... wan extra pocket money again... their pakatan is really strong
nothing change, complain to their supervisor oso no news...
i even wrote official letter to TM to complain, as expected... no news

if i support Unifi, tat mean im going to support that whole chain of tat type of ppl
sorry lor... as of current i decided to continue with maxis
*
they already have iptv la.. with astro and there are new channel only maxis has offer for their iptv..
already subscribed it
SUSvuetnam
post Jun 22 2013, 06:27 PM

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any other opinion on my post at #443
lucaswjk
post Jun 22 2013, 07:05 PM

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QUOTE(krel89 @ Jun 22 2013, 06:23 PM)
they already have iptv la.. with astro and there are new channel only maxis has offer for their iptv..
already subscribed it
*
i know we need to sign up new package...
but this is not wat they promise us

last time they promise to release the iptv with 14 content provider... not ASTRO packages
and we dont want ASTRO full packages
we just wan simple package like Unifi 30channels (try compare Astro family pack)

and there r no upgrade option for rm118 packages member
so we r at the dead end

jus fyi,
i seldom watch tv... and hv totally give up on iptv
most of us is just frustrated...
the way they con us and all the hoohaa lie on the newspaper
tat is maxis for u, totally controlled by Astro
jh95
post Jun 22 2013, 10:42 PM

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QUOTE(lucaswjk @ Jun 22 2013, 04:10 PM)
it is up for you to decide...
i m currently maxis rm118 user... there r time i hate maxis... (u know la 8pm-2am)
but the packages i got, eg free minute to my mobile, 10 oversea call... totally worth it

oh im not gamer, so overall 10mbps is wonderful
utubing can support like 4user at the same time and u can watch 1080p video with no lag
and the torrent doesnt affect me much nowadays, as im fans of 'watch online' hoho

---
eg. free 1080p full video, by HKTVNetwork wub.gif no lag
http://www.youtube.com/watch?v=qWP1YCsBDSw
---

too bad, the iptv they promise since last year july (2012) is totally hoax
up until now still no news
vmad.gif as u know, they practice monopolism,
if in US or Euro they sure kena Class Action Lawsuit

---

below statement is my personal feeling and experience...
--
there is 1 thing tat i refuse to join unifi, u know how the "ppl working" there la
the mentality.... haiyo... im vomiting blood here while tying
maxis customer service is suck, but unifi customer service is totally shit
everytime i call them, i feel like my IQ have been downgraded to retard level

and there r other issue
the fiber contractor they appoint, they always want "extra income"
ok u can refuse to pay them...
u know, u can call TM staff todo the fiber job directly without relying to the contractor...
again "those type" of ppl... wan extra pocket money again... their pakatan is really strong
nothing change, complain to their supervisor oso no news...
i even wrote official letter to TM to complain, as expected... no news

if i support Unifi, tat mean im going to support that whole chain of tat type of ppl
sorry lor... as of current i decided to continue with maxis
*
---actually i find a new way to download torrent in 8pm-2am with free vpn...using korea server ...full speed downloding using xunlei lixian..http://www.vpngate.net/en/howto_softether.aspx

Attached Image Attached Image

This post has been edited by jh95: Jun 22 2013, 11:04 PM
TSronnie
post Jun 23 2013, 12:01 AM

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QUOTE(vuetnam @ Jun 22 2013, 02:28 PM)
hello aall smile.gif

Just wanna ask.. should I get Maxis Fibre Internet?
My whole family is a Maxis user

My famiily usage mostly on browsing, doing work, banking and others online but 0% on torrent and downloading.

Except for me, I will watch drama on azdrama.com but 0% on games and torrent. normal surfing, facebooking,lyn..
which package should I get?
now using streamyx 1mbps -my father is a acc holder
is it reliable?
*
For your criterias.... go ahead with Maxis Home Fibre 10Mbps ...
biatche
post Jun 23 2013, 11:49 AM

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QUOTE(adslgourou @ Jun 22 2013, 10:24 AM)
Very bad...
*
what specifically is very bad?
brucesss
post Jun 23 2013, 02:39 PM

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Just got my public ip... much more response during web browsing
R3b0rn
post Jun 23 2013, 06:57 PM

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Is maxis home fiber good, lets say I mostly use mainly for gaming and download stuff or I had to jump the orange camp...?
pikaphebat
post Jun 23 2013, 10:50 PM

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QUOTE(brucesss @ Jun 21 2013, 05:24 PM)
pikaphebat.. the installer told me vlan 823 is the id for iptv.. sure not working? shit means need to stick with default router
*
Tried to follow the guide on how to tag vlan port on the hwawei, doesnt work.. tried to tag 823 on my ASUS router also doesnt work. Astro IP diagnostic shows the multicast gateway but no picture.. I'm sure they must've add something on the Tehcnicolor modem... hopefully the Networking Gurus would jump ship to Astro and Maxis so that we can get some guide on this.


brucesss
post Jun 24 2013, 12:12 AM

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QUOTE(pikaphebat @ Jun 23 2013, 10:50 PM)
Tried to follow the guide on how to tag vlan port on the hwawei, doesnt work.. tried to tag 823 on my ASUS router also doesnt work. Astro IP diagnostic shows the multicast gateway but no picture.. I'm sure they must've add something on the Tehcnicolor modem... hopefully the Networking Gurus would jump ship to Astro and Maxis so that we can get some guide on this.
*
should tag asusmy too.. i planning to get the rt-16.. till now i unable to watch iptv dunnoe what problem r they having
adslgourou
post Jun 24 2013, 09:03 AM

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QUOTE(biatche @ Jun 23 2013, 11:49 AM)
what specifically is very bad?
*
1/ The fact that things are throttled and not mentioned upfront. Don't launch something cheap, then potong stim with throttling.
2/ Thomson router keeps hanging and needs to be rebooted most of the time...
3/ Latency is pathetic, >100ms, even to Singapore...
4/ Voice is not provided for free, need to add RM20 additional to RM148...
5/ Had a problem with the Astro IPTV, Maxis customer service couldn't help, pointed the finger to Astro...
6/ Installation took ages...
7/ Customers are provided with private IP so it is difficult to do simple things like CCTV etc...


I guess it is not easy for a mobile operator to manage fix services but shouldn't all this be looked into even before they get into this business...

https://forum.maxis.com.my/forum_forum.asp?FORUM_ID=70
pikaphebat
post Jun 24 2013, 11:25 AM

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Agree.. This Maxis and Astro thing is really giving problem on the support.. You call astro , they say MAxis, u call maxis they say astro.. Can't even solve my public issue yet coz i've given up.. They point to each other..

I got public before they upgraded to Astro, then when AStro came to install.. it reverted back to private.. Asked both on how to change to public back, they point to each other
biatche
post Jun 24 2013, 12:42 PM

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So you're not connecting via pppoe but DHCP? And their DHCP gives you a 192.168.x or 10.0.x type of ip?
Liuism
post Jun 24 2013, 01:56 PM

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QUOTE(wiraone @ Jun 21 2013, 04:37 PM)
It is okay as for my need, couldn't really tell if it is faster the my VIP5 during internet browsing but downloading is well faster .. no regret for me, at least for now .
*
good to hear, at least got some confidence from you
Atsutane-Shirane
post Jun 24 2013, 02:13 PM

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QUOTE(pikaphebat @ Jun 24 2013, 11:25 AM)
Agree.. This Maxis and Astro thing is really giving problem on the support.. You call astro , they say MAxis, u call maxis they say astro.. Can't even solve my public issue yet coz i've given up.. They point to each other..

I got public before they upgraded to Astro, then when AStro came to install.. it reverted back to private.. Asked both on how to change to public back, they point to each other
*
I did ask Maxis just now since my IPTV installation is on 2nd Julai... Maxis reply public IP can be requested from Maxis... I don't know if it's true or not, i certainly hope it's true... Since i did mention Astro IPTV + Maxis FTTH inside my question...
SUSvuetnam
post Jun 24 2013, 03:01 PM

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idk how to convince my parents to changeto Maxis Fiber Internet..any idea?
Liuism
post Jun 24 2013, 05:43 PM

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QUOTE(vuetnam @ Jun 24 2013, 03:01 PM)
idk how to convince my parents to changeto Maxis Fiber Internet..any idea?
*
shud be no cost involve except change of monthly payment(unifi>maxis)

SUSvuetnam
post Jun 24 2013, 05:43 PM

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QUOTE(Liuism @ Jun 24 2013, 05:43 PM)
shud be no cost involve except change of monthly payment(unifi>maxis)
*
me streamyx wor
brucesss
post Jun 24 2013, 10:12 PM

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QUOTE(vuetnam @ Jun 24 2013, 05:43 PM)
me streamyx wor
*
tell ur mom about astro IPTV sure on one!
Thats what i told my mom also (but non standard installation free i kena and i sendiri tanggung)
SUSvuetnam
post Jun 24 2013, 10:19 PM

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QUOTE(brucesss @ Jun 24 2013, 10:12 PM)
tell ur mom about astro IPTV sure on one!
Thats what i told my mom also (but non standard installation free i kena and i sendiri tanggung)
*
we already have astro beyond acc at this time rclxms.gif
alph87
post Jun 24 2013, 10:19 PM

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my maxis tm modem optical indicator was in red light, and i cant access to internet. Anyone know how to fix this?
Atsutane-Shirane
post Jun 25 2013, 09:36 AM

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QUOTE(Atsutane-Shirane @ Jun 24 2013, 02:13 PM)
I did ask Maxis just now since my IPTV installation is on 2nd Julai... Maxis reply public IP can be requested from Maxis... I don't know if it's true or not, i certainly hope it's true... Since i did mention Astro IPTV + Maxis FTTH inside my question...
*
Just finish talking to Astro Staff (Tech/installation maybe)... And i did ask regarding public IP... And she kinda confirm it... "NO Public IP once you convert"... cry.gif

And i just buy Synology NAS & No-IP service to do something with my fiber broadband... She kinda give me some time to rethink again to proceed or not...
brucesss
post Jun 25 2013, 09:42 AM

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QUOTE(Atsutane-Shirane @ Jun 25 2013, 09:36 AM)
Just finish talking to Astro Staff (Tech/installation maybe)... And i did ask regarding public IP... And she kinda confirm it... "NO Public IP once you convert"... cry.gif

And i just buy Synology NAS & No-IP service to do something with my fiber broadband... She kinda give me some time to rethink again to proceed or not...
*
i easily got my public ip
call them a few times an bug them
Atsutane-Shirane
post Jun 25 2013, 11:52 AM

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QUOTE(brucesss @ Jun 25 2013, 09:42 AM)
i easily got my public ip
call them a few times an bug them
*
Meaning u got public ip after install Astro IPTV..? rclxms.gif Who do you bug..? Astro or Maxis..?
brucesss
post Jun 25 2013, 01:01 PM

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QUOTE(Atsutane-Shirane @ Jun 25 2013, 11:52 AM)
Meaning u got public ip after install Astro IPTV..? rclxms.gif Who do you bug..? Astro or Maxis..?
*
Bug astro.. then they say maxis problem.. I straight say **** you i called ****ing maxis and they say ask astro for the public ip flex.gif

they called me back say cannot switch

i told them straight the reason why i chose fibre coz of my cctv or else i stick to streamyx then i say if cannot then cancel lo..

5 minutes later they call back teaching me how to change to public ip rclxms.gif
wiraone
post Jun 25 2013, 01:04 PM

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Don't need to bug astro, just call maxis and ask them for a public IP, they'll ask what is it for, just say security camera .. they'll do that there and then. At least this what I did the last time I asked for a public IP smile.gif
SUSvuetnam
post Jun 25 2013, 01:04 PM

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QUOTE(brucesss @ Jun 25 2013, 01:01 PM)
Bug astro.. then they say maxis problem.. I straight say **** you i called ****ing maxis and they say ask astro for the public ip  flex.gif

they called me back say cannot switch

i told them straight the reason why i chose fibre coz of my cctv or else i stick to streamyx then i say if cannot then cancel lo..

5 minutes later they call back teaching me how to change to public ip  rclxms.gif
*
me terus lawyer letter ok liao... failing to meet customer needs and too much excuses whistling.gif
Atsutane-Shirane
post Jun 25 2013, 02:13 PM

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QUOTE(brucesss @ Jun 25 2013, 01:01 PM)
Bug astro.. then they say maxis problem.. I straight say **** you i called ****ing maxis and they say ask astro for the public ip  flex.gif

they called me back say cannot switch

i told them straight the reason why i chose fibre coz of my cctv or else i stick to streamyx then i say if cannot then cancel lo..

5 minutes later they call back teaching me how to change to public ip  rclxms.gif
*
Well that what maxis told me also... and astro on the other hand keep say they give what maxis give lol... will tell the installer to immediately process the public if can...

QUOTE(wiraone @ Jun 25 2013, 01:04 PM)
Don't need to bug astro, just call maxis and ask them for a public IP, they'll ask what is it for, just say security camera .. they'll do that there and then. At least this what I did the last time I asked for a public IP smile.gif
*
That only apply for Maxis fiber only since Astro IPTV the account belong to astro not maxis...
Liuism
post Jun 25 2013, 03:31 PM

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QUOTE(brucesss @ Jun 25 2013, 09:42 AM)
i easily got my public ip
call them a few times an bug them
*
sorry noob questions, what good get public ip besides for cctv
pikaphebat
post Jun 25 2013, 05:23 PM

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Once you are on Astro IPTV, u need to contact ASTRO... call Maxis no use one.. they will say it's ASTRO. then ASTRO say its Maxis.. but ASTRO was the one doing the instsallation.. guess its correct to bug ASTRO.

Calling astro now to get my public! Maxis told me it's already public but i can't configure it.. definitely ASTRO
pikaphebat
post Jun 25 2013, 05:33 PM

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just called ASTRO, they say public ip are not offered with Maxis IPTV package.. then bug that guy saying that nobody mentioned about this. Why would someone subscribe to them with all this limitations..

Say that need to check to management bla bla..gonna bug them everyday till i get it
brucesss
post Jun 25 2013, 07:08 PM

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QUOTE(pikaphebat @ Jun 25 2013, 05:33 PM)
just called ASTRO, they say public ip are not offered with Maxis IPTV package.. then bug that guy saying that nobody mentioned about this. Why would someone subscribe to them with all this limitations..

Say that need to check to management bla bla..gonna bug them everyday till i get it
*
yess.. u make sure u use some **** words.. sure they scared jor.. then u say u wanna cancel coz u wanted the iptv for the CCTV or else ure just fine on streamyx 1 mbps...

But u bug astro aint cheap... Call astro number is NOT TOLL FREE Lerh
krayz_underground
post Jun 25 2013, 07:28 PM

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QUOTE(vuetnam @ Jun 25 2013, 01:04 PM)
me terus lawyer letter ok liao... failing to meet customer needs and too much excuses whistling.gif
*
I like this method, how much does it cost you for the lawyer letter? icon_idea.gif
brucesss
post Jun 25 2013, 07:29 PM

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QUOTE(vuetnam @ Jun 24 2013, 10:19 PM)
we already have astro beyond acc at this time rclxms.gif
*
make sure u tell ur parents. Raining can watch tv sure they will be ok with it biggrin.gif

Anyways My maxis is working fine but my IPTV aint.. Seems to be TM Multicast problem hmm.gif and my mom is getting pissed as she cant watch her astro talent quest.. but after scolding them they follow up my case closely and called me quite often in a day which their service is kind of ok
SUSvuetnam
post Jun 25 2013, 07:30 PM

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QUOTE(krayz_underground @ Jun 25 2013, 07:28 PM)
I like this method, how much does it cost you for the lawyer letter?  icon_idea.gif
*
my mother's side daughther, is a lawyer...so thumbup.gif thumbup.gif thumbup.gif


I have service problem with Maxis which unresolved since 2011... 2012 cannot tahan de, me report SKMM and lawyer letter.... terus Maxis kecut telur, den give me 3 months free bill( no need pay bill for 3 months) and change me to postpaid for free icon_idea.gif
krayz_underground
post Jun 25 2013, 07:37 PM

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QUOTE(vuetnam @ Jun 25 2013, 07:30 PM)
my mother's side daughther, is a lawyer...so thumbup.gif  thumbup.gif  thumbup.gif
I have service problem with Maxis which unresolved since 2011... 2012 cannot tahan de, me report SKMM and lawyer letter.... terus Maxis kecut telur, den give me 3 months free bill( no need pay bill for 3 months) and change me to postpaid for free icon_idea.gif
*
hahaha... should have ask for 6 month free bills... Maxis so rich, can give own employee RM 700 on Maxis bill.
SUSvuetnam
post Jun 25 2013, 07:38 PM

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dia dah bagi tu ok la.. actually I saman them RM 10k, but Maxis offer me free bill for 3 months, so ok lah .3 months free bill
brucesss
post Jun 25 2013, 07:44 PM

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QUOTE(vuetnam @ Jun 25 2013, 07:38 PM)
dia dah bagi tu ok la.. actually I saman them RM 10k, but Maxis offer me free bill for 3 months, so ok lah .3 months free bill
*
u should say ma pay 5k enuf jor.
brucesss
post Jun 25 2013, 07:44 PM

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QUOTE(vuetnam @ Jun 25 2013, 07:38 PM)
dia dah bagi tu ok la.. actually I saman them RM 10k, but Maxis offer me free bill for 3 months, so ok lah .3 months free bill
*
so going on maxis fibre?
SUSvuetnam
post Jun 25 2013, 07:50 PM

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wait my parents la... see they agree or not...


5K too little
brucesss
post Jun 25 2013, 08:18 PM

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QUOTE(vuetnam @ Jun 25 2013, 07:50 PM)
wait my parents la... see they agree or not...
5K too little
*
tell them can watch astro during the rain. SURE approve and got some discounts on astro super pack packages
SUSvuetnam
post Jun 25 2013, 08:19 PM

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QUOTE(brucesss @ Jun 25 2013, 08:18 PM)
tell them can watch astro during the rain. SURE approve and got some discounts on astro super pack packages
*
they watch astro on demand ma
brucesss
post Jun 25 2013, 08:21 PM

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QUOTE(vuetnam @ Jun 25 2013, 08:19 PM)
they watch astro on demand ma
*
LOL.. astro on demanad raining cannot watch.. coz its via satalite rolleyes.gif
Atsutane-Shirane
post Jun 25 2013, 09:41 PM

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QUOTE(pikaphebat @ Jun 25 2013, 05:23 PM)
Once you are on Astro IPTV, u need to contact ASTRO... call Maxis no use one.. they will say it's ASTRO. then ASTRO say its Maxis.. but ASTRO was the one doing the instsallation.. guess its correct to bug ASTRO.

Calling astro now to get my public! Maxis told me it's already public but i can't configure it.. definitely ASTRO
*
QUOTE(pikaphebat @ Jun 25 2013, 05:33 PM)
just called ASTRO, they say public ip are not offered with Maxis IPTV package.. then bug that guy saying that nobody mentioned about this. Why would someone subscribe to them with all this limitations..

Say that need to check to management bla bla..gonna bug them everyday till i get it
*
Do report back once you got your public IP...

On the other hand, Astro is playing with me... cry.gif Yesterday ppl call confirm everything and even give installation date but today got other ppl call in and said no remark has been made on my installation note... No installation date also... doh.gif

Now waiting for another installation date... I also ask to put remark for Maxis staff to make it public ip on installation...
SUSvuetnam
post Jun 25 2013, 09:58 PM

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QUOTE(Atsutane-Shirane @ Jun 25 2013, 09:41 PM)
Do report back once you got your public IP...

On the other hand, Astro is playing with me... cry.gif Yesterday ppl call confirm everything and even give installation date but today got other ppl call in and said no remark has been made on my installation note... No installation date also... doh.gif

Now waiting for another installation date... I also ask to put remark for Maxis staff to make it public ip on installation...
*
complain to SKMM... say Astro cheating customer..or explain yr experience with evidence if the installation date delayed again. and ask yr parents who know any lawyer, bring the evidence everything , give the lawyer, sue them kao kao


I did that against Maxis, and now they dun dare to charge me high... I always ready my lawyer letter with me anytimne Maxis or other telco try to cheat make me suffer of their service.
SUSvuetnam
post Jun 25 2013, 10:08 PM

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Joined: May 2012
From: Kaoshiung, Taiwan and Kuala Lumpur


If anyone has the experience of being cheated by Maxis, Astro or other telco, please do the following:

Stage 1:
Consult the telco customer service first. Make sure they try their best to fix the issue/or fulfill your request( depending on yr request). If that cannot, try again till they do it.

Stage 2:
If the telco still unable to fix your issue even though you lodged many report or your report/case ID was closed without solution,report to SKMM at https://aduan.skmm.gov.my/eaduan_c/edaftar....FTOKEN=84894094 or http://www.nccc.org.my/v2/index.php/e-aduan .

Stage 3: If you have done that but still the same, consult a lawyer, and issue a lawyer letter with printed SKMM complaint report letter and all evidence about your issue that unsolved to the lawyer company that you have chosen. Threat them till they refund or give you rebate on your bill or provide free bill or others etc.

Stage 4: If they still refuse to refund, bring them to court. It will be you vs telco XXX. Goodluck on that.


Hope this helps nod.gif





* PS: I have done till Stage 4, for two cases against Maxis.... thumbup.gif pm me if u wanna know more abt my experience.

This post has been edited by vuetnam: Jun 25 2013, 10:11 PM
brucesss
post Jun 26 2013, 12:07 AM

Stay hungry, Stay foolish
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Joined: Jul 2009
From: Macintosh HD



QUOTE(Atsutane-Shirane @ Jun 25 2013, 09:41 PM)
Do report back once you got your public IP...

On the other hand, Astro is playing with me... cry.gif Yesterday ppl call confirm everything and even give installation date but today got other ppl call in and said no remark has been made on my installation note... No installation date also... doh.gif

Now waiting for another installation date... I also ask to put remark for Maxis staff to make it public ip on installation...
*
Same thing happened.. And i got everything installed last week, and my Astro till now is not working. Only fibre... just call them and bug them
pikaphebat
post Jun 26 2013, 02:07 AM

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From: KL-Singapore


Similar experience.. Astro called and later even sms me on the installation date and time almost a week before the date.. Ive set my arrangements for the installer to come....

On that date, nobody came.. Called astro 1 hr later and they told me someone called in to cancel.. I was surprised as i never called them..and they wont tell me who called..
2 days later astro called me back for arrangement on new date.and i had to wait another 5 days..

Really bad service by them.. My whole experience converting to maxis is really really bad..

If only unifi offered cheaper plans, wouldnt have converted...

This post has been edited by pikaphebat: Jun 26 2013, 02:08 AM
SUSvuetnam
post Jun 26 2013, 12:16 PM

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Senior Member
1,259 posts

Joined: May 2012
From: Kaoshiung, Taiwan and Kuala Lumpur


QUOTE(pikaphebat @ Jun 26 2013, 02:07 AM)
Similar experience.. Astro called and later even sms me on the installation date and time almost a week before the date.. Ive set my arrangements for the installer to come....

On that date, nobody came.. Called astro 1 hr later and they told me someone called in to cancel.. I was surprised as i never called them..and they wont tell me who called..
2 days later astro called me back for arrangement on new date.and i had to wait another 5 days..

Really bad service by them.. My whole experience converting to maxis is really really bad..

If only unifi offered cheaper plans, wouldnt have  converted...
*
scroll up and follow all my 4 stages to solve your issue.... u will not regret
brucesss
post Jun 26 2013, 01:05 PM

Stay hungry, Stay foolish
*******
Senior Member
2,266 posts

Joined: Jul 2009
From: Macintosh HD



QUOTE(pikaphebat @ Jun 26 2013, 02:07 AM)
Similar experience.. Astro called and later even sms me on the installation date and time almost a week before the date.. Ive set my arrangements for the installer to come....

On that date, nobody came.. Called astro 1 hr later and they told me someone called in to cancel.. I was surprised as i never called them..and they wont tell me who called..
2 days later astro called me back for arrangement on new date.and i had to wait another 5 days..

Really bad service by them.. My whole experience converting to maxis is really really bad..

If only unifi offered cheaper plans, wouldnt have  converted...
*
at least 5 days... MINE WAS DELAYED BY A MONTH.. but the maxis iptv installer was really friendly tho
Liuism
post Jun 26 2013, 05:41 PM

Regular
******
Senior Member
1,866 posts

Joined: Dec 2006
From: Klang



QUOTE(vuetnam @ Jun 25 2013, 10:08 PM)
If anyone has the experience of being cheated by Maxis, Astro or other telco, please do the following:

Stage 1:
Consult the telco customer service first. Make sure they try their best to fix the issue/or fulfill your request( depending on yr request). If that cannot, try again till they do it.

Stage 2:
If the telco still unable to fix your issue even though you lodged many report or your report/case ID was closed without solution,report to SKMM at  https://aduan.skmm.gov.my/eaduan_c/edaftar....FTOKEN=84894094  or  http://www.nccc.org.my/v2/index.php/e-aduan  .

Stage 3: If you have done that but still the same, consult a lawyer, and issue a lawyer letter with printed SKMM complaint report letter and all evidence about your issue that unsolved to the lawyer company that you have chosen. Threat them till they refund or give you rebate on your bill or provide free bill or others etc.

Stage 4: If they still refuse to refund, bring them to court. It will be you vs telco XXX. Goodluck on that.
Hope this helps nod.gif
* PS: I have done till Stage 4, for two cases against Maxis....  thumbup.gif  pm me if u wanna know more abt my experience.
*
good advise, hopefully i don have to resort to that stage
SUSvuetnam
post Jun 26 2013, 05:44 PM

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Senior Member
1,259 posts

Joined: May 2012
From: Kaoshiung, Taiwan and Kuala Lumpur


QUOTE(Liuism @ Jun 26 2013, 05:41 PM)
good advise, hopefully i don have to resort to that stage
*
hope so la.. I have resort to stage 4 for 2 times.... cry.gif cry.gif
krel89
post Jun 26 2013, 05:55 PM

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Joined: Mar 2010
QUOTE(brucesss @ Jun 26 2013, 01:05 PM)
at least 5 days... MINE WAS DELAYED BY A MONTH.. but the maxis iptv installer was really friendly tho
*
mine to.. luckily i don't have problem on my side.. running smoothly for 6 days straight.
the installer also very friendly and told me that one installer only go 1 site per day.
he also told me that so far there is no problem with astro channel, only maxis home voice has problem..

Atsutane-Shirane
post Jun 26 2013, 08:40 PM

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Senior Member
1,458 posts

Joined: Nov 2006
From: Selangor


Got this from Maxis today... Regarding the question i ask them about public IP on Astro IPTV... From my understanding, they explaining the process again to Astro...

user posted image

Do read it from the bottom to the top... tongue.gif

This post has been edited by Atsutane-Shirane: Jun 26 2013, 08:40 PM
brucesss
post Jun 26 2013, 10:24 PM

Stay hungry, Stay foolish
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Senior Member
2,266 posts

Joined: Jul 2009
From: Macintosh HD



After public IP

user posted image

And my astro finally working.. HD Channels are so orgasmic
liciece
post Jun 27 2013, 12:39 PM

Casual
***
Junior Member
389 posts

Joined: Jan 2003
From: Jln Klang Lama


QUOTE(brucesss @ Jun 26 2013, 10:24 PM)
After public IP

user posted image

And my astro finally working.. HD Channels are so orgasmic
*
Can try to speedtest on Shanghai,China server??Thanks a lot!!! smile.gif smile.gif smile.gif

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