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 The Official Maxis FTTH Thread | v4, Maxis Home Fibre Internet, from RM148

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adslgourou
post Jun 19 2013, 10:29 PM

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QUOTE(kkm @ Jun 14 2013, 11:18 AM)
That's the angle which many users do not mention.

I signed up for the rm118 deal. For that, I got:

a) 10mbps up and down. I'm not much of an online gamer, so I have no complaints on the ping issue (although that has improved a lot since the early days). My downloads (unlimited so far) are super fast and upload (pictures, dropbox, etc) also no complaints.
b) I get 200 mins IDD to 20 countries, including places relevant to me like UK and Australia, so I save easily rm30-50 per month on that.
c) I get 600 mins for my house phone to call Maxis mobile phones. As many of my family and friends are on Maxis, that's a real saving.
d) There's also 150 free minutes added to my personal Maxis mobile line

I was on Unifi before this, paid rm150 fpr 5 mbps which included IPTV which I never watched, and got free calls to TM fixed line phones (how many friends do you know use that?). And calls to mobile were expensive.

So for me, the numbers were compelling. In fact, I paid the rm500 penalty to TM to break my contract. Though, I must say, there have been some hiccups along the way, but nothing so bad that I would want to give up the service...
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Unifi has come up with a good upgrade campaign.

adslgourou
post Jun 20 2013, 09:19 AM

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QUOTE(bllizard19 @ Jun 20 2013, 09:16 AM)
thats the use of the DNS from unblock-us (a paid service). been using all this while on my Unifi's d-link.
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Guys, Maxis sucks big time. Just check out the complaints on their own forum https://forum.maxis.com.my/forum_forum.asp?FORUM_ID=70


adslgourou
post Jun 22 2013, 10:24 AM

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QUOTE(biatche @ Jun 22 2013, 01:19 AM)
Does this mean where unifi is avail, maxis is surely too?

If routing is different... how is maxis latency for games.. .say dota2... and do they perform any kind of throttling?

unifi throttling vs maxis throttling (if any) .. any comments?
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Very bad...
adslgourou
post Jun 24 2013, 09:03 AM

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QUOTE(biatche @ Jun 23 2013, 11:49 AM)
what specifically is very bad?
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1/ The fact that things are throttled and not mentioned upfront. Don't launch something cheap, then potong stim with throttling.
2/ Thomson router keeps hanging and needs to be rebooted most of the time...
3/ Latency is pathetic, >100ms, even to Singapore...
4/ Voice is not provided for free, need to add RM20 additional to RM148...
5/ Had a problem with the Astro IPTV, Maxis customer service couldn't help, pointed the finger to Astro...
6/ Installation took ages...
7/ Customers are provided with private IP so it is difficult to do simple things like CCTV etc...


I guess it is not easy for a mobile operator to manage fix services but shouldn't all this be looked into even before they get into this business...

https://forum.maxis.com.my/forum_forum.asp?FORUM_ID=70
adslgourou
post Aug 24 2013, 09:29 PM

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QUOTE(MonkeYsua @ Aug 24 2013, 05:30 PM)
if UNXXX terbalik right? at noon throttled but night dont right ?
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Unifi dont throttle but Streamyx does. That is the good thing with Unifi.
adslgourou
post Aug 28 2013, 08:28 AM

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QUOTE(lingkin @ Aug 28 2013, 12:14 AM)
Desperate to terminate it after 4 month of usage on this 148 package, really cant tahan they throttle the torrent speed all day long now.. (before that the throttling was only start after 8pm, but since I make a complaint & show them my download speed on utorrent, they just fu*ked up my speed even worst, how stupid am I..), what use of 10mbps if cant download?? Really regret to subscribe, do u guys stastify with the service so far? Am I the only one sufferer? Reaally think about to pay the 500RM penalty fee instead of remaning contract monthly fees..
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You can complaint to MCMC and just terminate.
adslgourou
post Sep 14 2013, 08:52 PM

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I am currently doing a survey on fiber broadband services in Malaysia.

https://docs.google.com/forms/d/1gygm-zq14N...dded=true" width="760" height="500" frameborder="0" marginheight="0" marginwidth="0

This post has been edited by adslgourou: Sep 14 2013, 08:53 PM
adslgourou
post Nov 10 2013, 08:20 AM

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QUOTE(IntensiveBytes @ Nov 8 2013, 11:36 PM)
YouTube loading is bullshit, it's so slow, sometimes YouTube automatically changes the quality to a lower quality. This is happening all day long.
Not only that, but even loading pictures tend to be slow.
Especially on other computers/laptops connected to the home network.

Hopefully next year we will get better ISPs.. maybe TIME 100Mbps wink.gif
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Just switch to unifi. They are having a promotion now.
adslgourou
post Dec 6 2013, 11:05 AM

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QUOTE(Why^Me @ Dec 6 2013, 08:47 AM)
anyone near seksyen 18 shah alam have fibre connection issue ?

i called maxis and they said tm doing some upgrading.

almost 2 days dont have internet already/
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Always blaming TM. UniFi customers in the area OK jer...
adslgourou
post Jan 9 2014, 11:00 AM

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QUOTE(jieming @ Jan 6 2014, 03:59 PM)
So to Maxis or not to Maxis? Help lol. smile.gif
I am going to TM today to discuss my contract for moving or new sign up.
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Maxis Fibre a lot of issues...

https://forum.maxis.com.my/forum_forum.asp?FORUM_ID=70


adslgourou
post Jan 19 2014, 04:35 PM

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QUOTE(jl_eleven @ Jan 19 2014, 08:02 AM)
Do you guys suffer massive slowdown in download speed from some US and Europe site since last week. My company is using Maxis 32M BizFibre and we really heavily for the connection to Amazon cloud US for daily operation, the download speed I get get now is only 10-15KB/s with direct connection (no other traffic). With the other leased line and also Unifi at my home, I can easily get 300-400KB/s. I also tested in my brother house (which use Maxis Homefibre 10M), the speed is very slow too.

Already complained to Maxis they don't seems to bother, just told me still investigating, now says wanna send people over to check. Really sucks. Send people to check also no use, its peering and routing problem.
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For Internet and international connectivity, no operator can beat TM. Maxis does not have their own international link and have to buy transit from other providers, the likes of TM, SingTel or NTT. And their quality is dependent on these operators.

TM being a tier-1 national telco has connectivity to most countries regionally.




adslgourou
post Jan 19 2014, 04:37 PM

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QUOTE(bobtahar @ Jan 19 2014, 12:20 PM)
Touch wood... been great for me so far...
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They do throttle customers from 8pm till 2am. If you are not a heavy downloader it is probably OK.


adslgourou
post Jan 19 2014, 04:39 PM

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QUOTE(bobtahar @ Jan 19 2014, 12:20 PM)
Touch wood... been great for me so far...
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They do throttle customers from 8pm till 2am. If you are not a heavy downloader it is probably OK.


adslgourou
post Jan 25 2014, 04:33 PM

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QUOTE(hiechelon @ Jan 24 2014, 09:19 PM)
I've switched from UNIFI 5Mbps to Maxis 10Mbps and I'm quite regretful.
Maxis Fiber Home is VERY unstable. 1 day I'll get great speed and other days it's just SLOW, I mean worse than Streamyx slow.
I read Maxis Forum which teaches to power cycle sequence which I follow, but I start to believe Maxis is now cheating us. Let me explain.
1. I am trying to apply for Maxis Forum account but it does not go past 1st page. 'Proceed to step 2' never work. I think too many complaints Maxis doesn't want any people to join
2. I try speedtest on both speedtest.maxis.com.my and speedtest.net (i chose singapore). Both are by OOKLA. Both also shows close to 10Mbps speed. hor seh right? wrong!! You exabyte speedtest and only has 200+ kbps!! I then close all test and open new browser windows, try normal page like google search, facebook, youtube and it's damn 9 slow. Immediately try speedtest.net, it shows close to 10Mbps!!

Damn Maxis!!!
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Why change? You think Maxis will give you more than TM if there is no catch??
adslgourou
post Jan 27 2014, 08:56 AM

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https://docs.google.com/forms/d/1gygm-zq14N...2relEM/viewform

A questionnaire to understand your satisfaction.
adslgourou
post Feb 1 2014, 11:42 AM

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Heard Maxis is considering to put less focus on their Home broadband service... Perhaps even handing it over to Astro!
adslgourou
post Feb 1 2014, 11:44 AM

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QUOTE(lowyard @ Feb 1 2014, 03:01 AM)
wow, seriously?  sweat.gif

currently using unifi 5.. contract ends this march.. thinking of subscribing to astro byond iptv..

i do know i'll get 10mbps for 148.. n rm 108 for superpack 1. total RM256.
currently unifi 5 (149) n superpack 1 RM141 total RM290.

i'll get to save rm34 n get twice the speed n get unaffected astro by weather.

Question is, how about the reliability of both services (astro n internet)?

have you guys ever experienced a downtime? is it frequent?

currently with unifi, got problems too but very rare so i'll say it's pretty reliable n consistent.

but what is your say for byond iptv?

coz my sis will need a stable connection coz she'll work from home for Shell cyberjaya from time to time. she couldnt afford to have an erratic connection.


thanks guys.  notworthy.gif

oh btw, i live in bandar tun hussein onn.
UPDATE: oh crap.. i just read 2 pages back n got scared already..  shocking.gif

it cant be all that bad right? but, i dont want to keep on discovering the things that i can n cant do when im already tied up to the contract for a freaking 2 years!!

maxis die hard fan, say something!

» Click to show Spoiler - click again to hide... «

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Subscribe to the latest Unifi promo - RM199 = 10Mbps + Mega pack + HyppTV Everywhere
adslgourou
post Feb 10 2014, 09:45 AM

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QUOTE(Oracles99 @ Feb 8 2014, 07:38 PM)
Maxis rents fibre wholesale from TM. If those using streamyx or Unifil have problems, the same goes to Maxis fibre.
SKMM should check on TM instead of just blasting telcos. For example, I signed up for 4Mbps streamyx but in less than 1 year, the download speed decreased from 3.65Mbps to 1.6Mbps. I suspect they are not adding capacity eventhough they are already suffering network congestion.
The CEO of Maxis said in an interview: "it is challenging to work with TM"
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UniFi seems ok. Even though the last mile is shared, it takes quite a lot to deliver broadband. Domestic IP network and International connection. Maxis (and other operators in Malaysia) still purchases bandwidth from other carriers as they do not have their own submarine cables etc... As such per GB price for Maxis is more expensive than TM. Last I heard, the Home business losses is increasing by the year.

I do not think TM needs to be blamed. If Maxis wants to be in this game (or pretends to be), then they should either buck up their network connectivity or don't undercut the pricing to give the perception of giving away more (but in reality they throttle traffic quietly at the back-end).

Morten needs to shake up the Home team for lack of ingenuity... Fix broadband is not like mobile where you can throw prices and expect people to shift...
adslgourou
post Feb 10 2014, 09:47 AM

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QUOTE(inhria @ Feb 9 2014, 07:21 AM)
Mmmm..... Streamyx 1 to 4mb still using copper, that's why unstable. But how can it impact the stability of unifi? That is why to move to fibre as it is more stable. Who said refuse to upgrade my streamyx?
Maxis not only utilize the last mile, but also the traffic from tm. The only part they put in is the authentication server and connectivity to their astro iptv. But i suspect they have put in qos and/or policies which may impact the surf experience.
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Streamyx and Unifi uses different last mile.
adslgourou
post Feb 15 2014, 04:07 PM

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QUOTE(Mickey C @ Feb 15 2014, 03:38 PM)
So which one u decide???
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Just use UniFi. When it comes to broadband, there is no other operator better than TM.

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