I don't know about others, but I've been torrentting on weekly basis between 8pm to 2am (on Saturday and Sunday, as that's when the drama I watch got uploaded / subbed).

Depending on the seed (as the torrent is freshly uploaded), the speed usually ranges from 60KB/s to 450KB/s (usually 60KB/s to 150KB/s for the first 1 hour, after updating the tracker again the speed rises).

Anyone here using Thomson Technicolor TG784n v3 Router?

Mine randomly crashes on me (only MIGHT occur when plugged via ethernet cables with network connectivity, works perfectly fine via wireless connectivity) and when it crashes, it'll just CONTINOUSLY crashing (for few hours and might not even recover, every few minutes).

Basically the loop's like this: Router Crash > Auto reboot > Start up > Connected to broadband > phone 1/2 active > connecting to internet > fail or success does not matter, after the router's up about 1minute ~ 3 minutes from its previous downtime; it'll crash and start from beginning again.

The only solution is to disable network / computers connected via LAN cable (or directly unplug all of 'em) and use wireless only; but definitely not a permanent solution as my workstation does not have any wireless connectivity built in. Another solution is to let it reboot by itself and hope that it'll recover (fastest is solved within 1 reboot < 3minutes); worst is what I'm experiencing right now, rebooted for almost 2 hours and it's finally stopped (and I hope it lasts)

Happened to me last month (around early August) and manage to "solve" it by hard-reseting the router. Been trying to figure out the exact cause by no luck (only manage to scope it down to "Ethernet Cables w/ network connectivity"). It happened again recently and it's really annoying to have to deal with it all over again .

Hope that anyone here could shred some lights.

Also, as I'm really pissed off with the current situation, I've gave Maxis CS a call and requested for a #@*&(* new unit of router and I really hope that will be the permanent solution. Heck, even my previous TG784n (the first generation, thick-square-white-box version) NEVER encountered such problem.

EDIT: Right, got back into the crashing loop again within 10 minutes. This is disappointing.

This post has been edited by polarzbearz: Sep 4 2013, 04:17 AM

But to use the VOIP feature we'll in the end still need the Thomson Router, right?

How about Huawei-ONU HG8240w? Interested to know more as I've always wanted to switch to other routers for reliability but the VOIP is holding me back.

Are both of you on land-based building (direct FTTH) or high-rise building (VDSL to end unit)?

If it's doable I don't mind buying a much more reliable router (as compared to what I face).

On a side note, they have replaced the router for me today (better efficiency than what I expect, as I called them on 9pm yesterday and they came on 3pm today to make the replacement). Hope that the same problem would not occur or else I would really have to seek alternative permanent solutions.

As a matter of fact, mine's on TM fibre as well.

I have tried to play around with HG8240w yesterday but too bad, I couldn't access the configuration page at all as there are no gateways from that ONU. Tried setting some static IP on the same subnet mask as the modem's default subnet mask for the gateway but to no avail.

This post has been edited by polarzbearz: Sep 5 2013, 06:42 PM

Well of course I connected it to the ONU directly whilst experimenting. There's no gateway IP at all (I did configure my network adapter to use a fixed IP of '192.168.1.88' with subnet mask of 255.255.255.0). By right, the ONU's gateway SHOULD be accessible but I've tried many times, even trying it out with different range of fixed IP and/or subnet mask but to no avail.

That's exactly what I did, but still could not access the ONU

Also tried restarting several times as well as using different ports

That is pretty normal. I used to stay in rented apartment before transferring back to my home (landed). Yes, the ping is around 30~50 due to the VDSL copperline they used (Fiber to Riser, VDSL from riser to home unit).

^ what he said.

They certainly can change to fibre, if you are willing to pay and your developer/management is cool with you doing the extensions (pull from their fibre distribution point ----> your high rise unit, based on per metre basis ).

Nevertheless, copper VDSL is still not too bad. Even if you have paid for fibre, but if your location doesn't support it, they pretty much can't do anything.

Just my 2cents, though.

I don't know for now, and I can't be sure. But based on my personal experience, I relocated sometime back in July/August 2013 (high rise near KL ---> landed unit outside KL), I'm still eligible for RM118 package (as it's just a reallocation, not termination). HOWEVER, you will be charged for reallocation fee (I think RM200, to be reflected in your bill).

This post has been edited by polarzbearz: Jan 17 2014, 01:52 AM

Noticed that too! Very bad ping / massive delay (or what we call 'rubberbanding' in game) to US / EU servers, since last week as well.

Don't mind helping too, since I'm facing the similar slowdown issue (since last week)

jl_eleven

Here's the test result:



With speedtest to local / US server as comparison

After almost two to three weeks of slowdown to US servers, and unsatisfactory answer given by Maxis (they called and told us that upgrade will be held in coming 1 to 3 months to resolve this issue, with no exact date / guarantee), and decided to close the ticket with the above remarks. Decided to log a case to CFM (albeit I doubt it'll help to resolve the issue).

cc: jl_eleven

Their support is hopeless anyway. 99% of the time still investigating and the 1% of the time they get back to you, it's as if they did not answered anything at all.

So far I have only filed complaint through Maxis and CFM, haven't file it through SKMM yet. Will try it if there's no progresses.

Hmm if that's the case, I guess I'll just file up another case under SKMM (since CFM's one still "under investigation"). Thanks for the heads up